ZyXEL VMG3926-B10A User Manual
Quick Start Guide
VMG3926-B10A
Dual Band Wireless AC/N VDSL2 VoIP Combo WAN Gigabit IAD
Version 5.11
Edition 1, 04/2015
User’s Guide
Default Login Details
LAN IP Address http://192.168.1.1
Login admin, user
Password 1234, user
www.zyxel.com
Copyright © 2015 ZyXEL Communications Corporation
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the VMG and get up and running right away.
VMG3926-B10A User’s Guide
2
Contents Overview
Contents Overview
User’s Guide .......................................................................................................................................15
Introducing the VMG ...............................................................................................................................17
The Web Configurator .............................................................................................................................23
Quick Start ...............................................................................................................................................31
Tutorials ..................................................................................................................................................33
Technical Reference ..........................................................................................................................55
Network Map and Status Screens ...........................................................................................................57
Broadband ...............................................................................................................................................61
Wireless .................................................................................................................................................. 89
Home Networking .................................................................................................................................. 119
Routing .................................................................................................................................................. 135
Quality of Service (QoS) .......................................................................................................................141
Network Address Translation (NAT) ......................................................................................................159
Dynamic DNS Setup .............................................................................................................................175
Vlan Group ............................................................................................................................................179
Interface Group ..................................................................................................................................... 181
USB Service ..........................................................................................................................................187
Firewall ..................................................................................................................................................193
MAC Filter .............................................................................................................................................201
Parental Control .................................................................................................................................... 203
Scheduler Rule ......................................................................................................................................207
Certificates ............................................................................................................................................209
Log .......................................................................................................................................................217
Traffic Status ........................................................................................................................................221
ARP Table ............................................................................................................................................. 225
Routing Table ........................................................................................................................................ 227
Multicast Status ....................................................................................................................................229
xDSL Statistics ......................................................................................................................................231
3G Statistics .........................................................................................................................................234
System ..................................................................................................................................................237
User Account .........................................................................................................................................238
Remote Management ............................................................................................................................241
TR-064 ..................................................................................................................................................245
TR-069 Client ........................................................................................................................................ 246
SNMP ....................................................................................................................................................249
Time Settings ........................................................................................................................................251
E-mail Notification .................................................................................................................................253
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Contents Overview
Log Setting ........................................................................................................................................... 255
Firmware Upgrade ................................................................................................................................259
Backup Restore .....................................................................................................................................263
Diagnostic .............................................................................................................................................266
Troubleshooting .................................................................................................................................... 271
Appendices ......................................................................................................................................279
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Table of Contents
Table of Contents
Contents Overview ..............................................................................................................................3
Table of Contents .................................................................................................................................5
Part I: User’s Guide .........................................................................................15
Chapter 1
Introducing the VMG ..........................................................................................................................17
1.1 Overview ...........................................................................................................................................17
1.2 Ways to Manage the VMG ................................................................................................................ 17
1.3 Good Habits for Managing the VMG .................................................................................................17
1.4 Applications for the VMG .................................................................................................................18
1.4.1 Internet Access ........................................................................................................................ 18
1.4.2 VMG’s USB Support ................................................................................................................18
1.5 LEDs (Lights) .................................................................................................................................... 19
1.6 The RESET Button ............................................................................................................................21
1.7 Wireless Access ................................................................................................................................21
1.7.1 Using the Wi-Fi and WPS Buttons ...........................................................................................22
Chapter 2
The Web Configurator........................................................................................................................23
2.1 Overview ...........................................................................................................................................23
2.1.1 Accessing the Web Configurator .............................................................................................23
2.2 Web Configurator Layout ..................................................................................................................25
2.2.1 Title Bar ...................................................................................................................................25
2.2.2 Main Window ........................................................................................................................... 26
2.2.3 Navigation Panel .....................................................................................................................27
Chapter 3
Quick Start...........................................................................................................................................31
3.1 Overview ...........................................................................................................................................31
3.2 Quick Start Setup ..............................................................................................................................31
Chapter 4
Tutorials...............................................................................................................................................33
4.1 Overview ...........................................................................................................................................33
4.2 Setting Up an ADSL PPPoE Connection ..........................................................................................33
4.3 Setting Up a Secure Wireless Network .............................................................................................36
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4.3.1 Configuring the Wireless Network Settings ............................................................................. 36
4.3.2 Using WPS ..............................................................................................................................37
4.3.3 Without WPS ...........................................................................................................................41
4.4 Setting Up Multiple Wireless Groups ................................................................................................42
4.5 Configuring Static Route for Routing to Another Network .................................................................45
4.6 Configuring QoS Queue and Class Setup ........................................................................................47
4.7 Access the VMG Using DDNS ..........................................................................................................51
4.7.1 Registering a DDNS Account on www.dyndns.org .................................................................. 51
4.7.2 Configuring DDNS on Your VMG .............................................................................................52
4.7.3 Testing the DDNS Setting ........................................................................................................52
4.8 Configuring the MAC Address Filter .................................................................................................. 52
4.9 Access Your Shared Files From a Computer ....................................................................................53
Part II: Technical Reference............................................................................55
Chapter 5
Network Map and Status Screens.....................................................................................................57
5.1 Overview ...........................................................................................................................................57
5.2 The Network Map Screen .................................................................................................................57
5.3 The Status Screen ............................................................................................................................. 58
Chapter 6
Broadband...........................................................................................................................................61
6.1 Overview ...........................................................................................................................................61
6.1.1 What You Can Do in this Chapter ............................................................................................ 61
6.1.2 What You Need to Know ..........................................................................................................62
6.1.3 Before You Begin .....................................................................................................................64
6.2 The Broadband Screen ..................................................................................................................... 65
6.2.1 Add/Edit Internet Connection ...................................................................................................66
6.3 The 3G Backup Screen ..................................................................................................................... 74
6.4 The Advanced Screen .......................................................................................................................78
6.5 The 802.1x Screen ............................................................................................................................80
6.5.1 Modify 802.1X Settings ............................................................................................................ 81
6.6 Technical Reference .......................................................................................................................... 82
Chapter 7
Wireless...............................................................................................................................................89
7.1 Overview ...........................................................................................................................................89
7.1.1 What You Can Do in this Chapter ............................................................................................ 89
7.1.2 What You Need to Know ..........................................................................................................89
7.2 The General Screen .........................................................................................................................90
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7.2.1 No Security ..............................................................................................................................92
7.2.2 Basic (WEP Encryption) ..........................................................................................................92
7.2.3 More Secure (WPA(2)-PSK) ....................................................................................................93
7.3 The Guest / More AP Screen ............................................................................................................94
7.3.1 Edit Guest / More AP .............................................................................................................. 95
7.4 The WPS Screen ..............................................................................................................................97
7.5 The WMM Screen .............................................................................................................................99
7.6 The WDS Screen ............................................................................................................................ 100
7.6.1 WDS Scan .............................................................................................................................101
7.7 The Others Screen ..........................................................................................................................102
7.8 The Channel Status Screen ............................................................................................................103
7.9 Technical Reference ........................................................................................................................104
7.9.1 Wireless Network Overview ...................................................................................................104
7.9.2 Additional Wireless Terms ..................................................................................................... 106
7.9.3 Wireless Security Overview ................................................................................................... 106
7.9.4 Signal Problems ....................................................................................................................108
7.9.5 BSS .......................................................................................................................................109
7.9.6 MBSSID ................................................................................................................................. 109
7.9.7 Preamble Type ...................................................................................................................... 110
7.9.8 Wireless Distribution System (WDS) ..................................................................................... 110
7.9.9 WiFi Protected Setup (WPS) ................................................................................................. 110
Chapter 8
Home Networking.............................................................................................................................119
8.1 Overview ......................................................................................................................................... 119
8.1.1 What You Can Do in this Chapter ..........................................................................................119
8.1.2 What You Need To Know .......................................................................................................120
8.1.3 Before You Begin ................................................................................................................... 121
8.2 The LAN Setup Screen ...................................................................................................................121
8.3 The Static DHCP Screen ................................................................................................................. 125
8.4 The UPnP Screen ...........................................................................................................................126
8.4.1 Turning On UPnP in Windows 7 Example .............................................................................127
8.5 The Additional Subnet Screen ........................................................................................................128
8.6 The STB Vendor ID Screen .............................................................................................................130
8.7 The Wake on LAN Screen ..............................................................................................................130
8.8 The TFTP Server Name Screen .....................................................................................................131
8.9 Technical Reference ........................................................................................................................ 131
8.9.1 LANs, WANs and the VMG ....................................................................................................131
8.9.2 DHCP Setup ..........................................................................................................................132
8.9.3 DNS Server Addresses .........................................................................................................132
8.9.4 LAN TCP/IP ...........................................................................................................................133
Chapter 9
Routing ..............................................................................................................................................135
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9.1 Overview ........................................................................................................................................135
9.2 The Routing Screen ........................................................................................................................ 135
9.2.1 Add/Edit Static Route .............................................................................................................136
9.3 The DNS Route Screen ..................................................................................................................137
9.3.1 The DNS Route Add Screen .................................................................................................137
9.4 The Policy Route Screen ................................................................................................................138
9.4.1 Add/Edit Policy Route ............................................................................................................139
9.5 RIP ..............................................................................................................................................140
9.5.1 The RIP Screen .....................................................................................................................140
Chapter 10
Quality of Service (QoS)...................................................................................................................141
10.1 Overview ......................................................................................................................................141
10.1.1 What You Can Do in this Chapter ........................................................................................141
10.2 What You Need to Know ...............................................................................................................142
10.3 The Quality of Service General Screen ........................................................................................143
10.4 The Queue Setup Screen .............................................................................................................144
10.4.1 Adding a QoS Queue .........................................................................................................145
10.5 The Classification Setup Screen ................................................................................................... 146
10.5.1 Add/Edit QoS Class ............................................................................................................147
10.6 The QoS Shaper Setup Screen .................................................................................................... 151
10.6.1 Add/Edit a QoS Shaper ......................................................................................................152
10.7 The QoS Policer Setup Screen ..................................................................................................... 152
10.7.1 Add/Edit a QoS Policer .......................................................................................................153
10.8 Technical Reference ...................................................................................................................... 154
Chapter 11
Network Address Translation (NAT)................................................................................................159
11.1 Overview .......................................................................................................................................159
11.1.1 What You Can Do in this Chapter ........................................................................................159
11.1.2 What You Need To Know .....................................................................................................159
11.2 The Port Forwarding Screen ........................................................................................................ 160
11.2.1 Add/Edit Port Forwarding ....................................................................................................162
11.3 The Applications Screen ...............................................................................................................163
11.3.1 Add New Application ............................................................................................................163
11.4 The Port Triggering Screen ...........................................................................................................164
11.4.1 Add/Edit Port Triggering Rule .............................................................................................166
11.5 The DMZ Screen ...........................................................................................................................167
11.6 The ALG Screen ............................................................................................................................167
11.7 The Address Mapping Screen .......................................................................................................168
11.7.1 Add/Edit Address Mapping Rule .......................................................................................... 169
11.8 The Sessions Screen ....................................................................................................................170
11.9 Technical Reference ......................................................................................................................170
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Table of Contents
11.9.1 NAT Definitions ....................................................................................................................171
11.9.2 What NAT Does ...................................................................................................................171
11.9.3 How NAT Works ...................................................................................................................172
11.9.4 NAT Application ...................................................................................................................172
Chapter 12
Dynamic DNS Setup .........................................................................................................................175
12.1 Overview .......................................................................................................................................175
12.1.1 What You Can Do in this Chapter ........................................................................................175
12.1.2 What You Need To Know .....................................................................................................175
12.2 The DNS Entry Screen .................................................................................................................. 176
12.2.1 Add/Edit DNS Entry .............................................................................................................176
12.3 The Dynamic DNS Screen ............................................................................................................177
Chapter 13
Vlan Group ........................................................................................................................................179
13.1 Overview .......................................................................................................................................179
13.1.1 What You Can Do in this Chapter ........................................................................................179
13.2 The Vlan Group Screen ................................................................................................................179
13.2.1 Add/Edit a VLAN Group .......................................................................................................180
Chapter 14
Interface Group.................................................................................................................................181
14.1 Overview .......................................................................................................................................181
14.1.1 What You Can Do in this Chapter ........................................................................................181
14.2 The Interface Group Screen .......................................................................................................... 181
14.2.1 Interface Group Configuration .............................................................................................182
14.2.2 Interface Grouping Criteria .................................................................................................184
Chapter 15
USB Service ......................................................................................................................................187
15.1 Overview .......................................................................................................................................187
15.1.1 What You Can Do in this Chapter ........................................................................................187
15.1.2 ().What You Need To Know ................................................................................................187
15.1.3 Before You Begin .................................................................................................................188
15.2 The File Sharing Screen ...............................................................................................................188
15.2.1 The Add New User Screen ..................................................................................................189
15.3 The Media Server Screen .............................................................................................................190
Chapter 16
Firewall ..............................................................................................................................................193
16.1 Overview .......................................................................................................................................193
16.1.1 What You Can Do in this Chapter ........................................................................................193
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16.1.2 What You Need to Know ......................................................................................................194
16.2 The Firewall Screen ......................................................................................................................194
16.3 The Protocol Screen ....................................................................................................................195
16.3.1 Add/Edit a Service ..............................................................................................................196
16.4 The Access Control Screen ..........................................................................................................197
16.4.1 Add/Edit an ACL Rule ........................................................................................................198
16.5 The DoS Screen ............................................................................................................................199
Chapter 17
MAC Filter..........................................................................................................................................201
17.1 Overview ......................................................................................................................................201
17.2 The MAC Filter Screen ..................................................................................................................201
Chapter 18
Parental Control................................................................................................................................203
18.1 Overview .......................................................................................................................................203
18.2 The Parental Control Screen ......................................................................................................... 203
18.2.1 Add/Edit a Parental Control Profile ......................................................................................204
Chapter 19
Scheduler Rule..................................................................................................................................207
19.1 Overview .......................................................................................................................................207
19.2 The Scheduler Rule Screen ..........................................................................................................207
19.2.1 Add/Edit a Schedule ............................................................................................................207
Chapter 20
Certificates........................................................................................................................................209
20.1 Overview .......................................................................................................................................209
20.1.1 What You Can Do in this Chapter ........................................................................................209
20.2 What You Need to Know ...............................................................................................................209
20.3 The Local Certificates Screen ....................................................................................................... 209
20.3.1 Create Certificate Request ................................................................................................. 210
20.3.2 Load Signed Certificate ......................................................................................................212
20.4 The Trusted CA Screen ................................................................................................................213
20.4.1 View Trusted CA Certificate .................................................................................................213
20.4.2 Import Trusted CA Certificate ..............................................................................................214
Chapter 21
Log ....................................................................................................................................................217
21.1 Overview .......................................................................................................................................217
21.1.1 What You Can Do in this Chapter ........................................................................................217
21.1.2 What You Need To Know .....................................................................................................217
21.2 The System Log Screen ................................................................................................................218
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Table of Contents
21.3 The Security Log Screen ...............................................................................................................218
Chapter 22
Traffic Status ....................................................................................................................................221
22.1 Overview .......................................................................................................................................221
22.1.1 What You Can Do in this Chapter ........................................................................................221
22.2 The WAN Status Screen ...............................................................................................................221
22.3 The LAN Status Screen .................................................................................................................222
22.4 The NAT Status Screen .................................................................................................................223
Chapter 23
ARP Table..........................................................................................................................................225
23.1 Overview .......................................................................................................................................225
23.1.1 How ARP Works ..................................................................................................................225
23.2 ARP Table Screen ......................................................................................................................... 225
Chapter 24
Routing Table....................................................................................................................................227
24.1 Overview .......................................................................................................................................227
24.2 The Routing Table Screen .............................................................................................................227
Chapter 25
Multicast Status ...............................................................................................................................229
25.1 Overview .......................................................................................................................................229
25.2 The IGMP Status Screen ..............................................................................................................229
25.3 The MLD Status Screen ................................................................................................................229
Chapter 26
xDSL Statistics..................................................................................................................................231
26.1 The xDSL Statistics Screen ...........................................................................................................231
Chapter 27
3G Statistics .....................................................................................................................................234
27.1 Overview .......................................................................................................................................234
27.2 The 3G Statistics Screen ...............................................................................................................234
Chapter 28
System...............................................................................................................................................237
28.1 Overview .......................................................................................................................................237
28.2 The System Screen .......................................................................................................................237
Chapter 29
User Account ....................................................................................................................................238
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Table of Contents
29.1 Overview ......................................................................................................................................238
29.2 The User Account Screen .............................................................................................................238
29.2.1 The User Account Add/Edit Screen .....................................................................................238
Chapter 30
Remote Management........................................................................................................................241
30.1 Overview .......................................................................................................................................241
30.2 The Remote MGMT Screen ..........................................................................................................241
30.3 The Trust Domain Screen .............................................................................................................242
30.4 The Add Trust Domain Screen ......................................................................................................242
Chapter 31
TR-064................................................................................................................................................245
31.1 Overview .......................................................................................................................................245
31.2 The TR-064 Screen .......................................................................................................................245
Chapter 32
TR-069 Client.....................................................................................................................................246
32.1 Overview .......................................................................................................................................246
32.2 The TR-069 Client Screen ............................................................................................................246
Chapter 33
SNMP .................................................................................................................................................249
33.1 Overview .......................................................................................................................................249
33.2 The SNMP Screen ........................................................................................................................ 249
Chapter 34
Time Settings....................................................................................................................................251
34.1 Overview .......................................................................................................................................251
34.2 The Time Screen ..........................................................................................................................251
Chapter 35
E-mail Notification............................................................................................................................253
35.1 Overview ....................................................................................................................................253
35.2 The Email Notification Screen ....................................................................................................... 253
35.2.1 Email Notification Edit ........................................................................................................253
Chapter 36
Log Setting .......................................................................................................................................255
36.1 Overview ......................................................................................................................................255
36.2 The Log Settings Screen ...............................................................................................................255
36.2.1 Example E-mail Log ............................................................................................................256
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Table of Contents
Chapter 37
Firmware Upgrade ............................................................................................................................259
37.1 Overview .......................................................................................................................................259
37.2 The Firmware Screen .................................................................................................................... 259
Chapter 38
Backup Restore ................................................................................................................................263
38.1 Overview .......................................................................................................................................263
38.2 The Backup Restore Screen .........................................................................................................263
38.3 The ROM-D Screen ......................................................................................................................265
38.4 The Reboot Screen ....................................................................................................................... 265
Chapter 39
Diagnostic .........................................................................................................................................266
39.1 Overview .......................................................................................................................................266
39.1.1 What You Can Do in this Chapter ........................................................................................266
39.2 What You Need to Know ...............................................................................................................266
39.3 Ping & TraceRoute & NsLookup ...................................................................................................267
39.4 802.1ag .........................................................................................................................................267
39.5 OAM Ping ......................................................................................................................................268
Chapter 40
Troubleshooting................................................................................................................................271
40.1 Power, Hardware Connections, and LEDs ....................................................................................271
40.2 VMG Access and Login .................................................................................................................272
40.3 Internet Access .............................................................................................................................274
40.4 Wireless Internet Access ...............................................................................................................275
40.5 USB Device Connection ................................................................................................................276
40.6 UPnP .............................................................................................................................................276
Part III: Appendices.......................................................................................279
Appendix A Customer Support ........................................................................................................ 281
Appendix B Wireless LANs..............................................................................................................287
Appendix C IPv6 ..............................................................................................................................301
Appendix D Services .......................................................................................................................309
Appendix E Legal Information..........................................................................................................314
Index ..................................................................................................................................................321
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Table of Contents
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PART I
User’s Guide
15
16
1.1 Overview
The VMG is a wireless VDSL router and Gigabit Ethernet gateway. It has a DSL port and a Gigabit
Ethernet port for super-fast Internet access. The VMG supports both Packet Transfer Mode (PTM)
and Asynchronous Transfer Mode (ATM). It is backward compatible with ADSL, ADSL2 and ADSL2+
in case VDSL is not available.
Only use firmware for your VMG’s specific model. Refer to the label on
the bottom of your VMG.
The VMG works over the analog telephone system, POTS (Plain Old Telephone Service). The VMG
has two USB ports for sharing files via a USB storage device or connecting a 3G dongle for a WAN
backup connection.
CHAPTER 1
Introducing the VMG
1.2 Ways to Manage the VMG
Use any of the following methods to manage the VMG.
• Web Configurator. This is recommended for everyday management of the VMG using a
(supported) web browser.
• TR-069. This is an auto-configuration server used to remotely configure your device.
1.3 Good Habits for Managing the VMG
Do the following things regularly to make the VMG more secure and to manage the VMG more
effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different
types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier
working configuration may be useful if the device becomes unstable or even crashes. If you
forget your password, you will have to reset the VMG to its factory default settings. If you backed
up an earlier configuration file, you would not have to totally re-configure the VMG. You could
simply restore your last configuration.
VMG3926-B10A User’s Guide
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Chapter 1 Introducing the VMG
ADSL / VDSL
WLAN
PPPoE
IPoE
Bridging
WAN
ADSL
IPoA
WAN
LAN
LAN
WLAN
A
A
PPPoA
IPoE
PPPoE
Bridging
1.4 Applications for the VMG
Here are some example uses for which the VMG is well suited.
1.4.1 Internet Access
Your VMG provides shared Internet access by connecting the DSL port to the DSL or MODEM jack
on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or VDSL.
The VMG cannot work in ADSL and VDSL mode at the same time.
Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you
configure in the VMG. Refer to Section 6.2 on page 65 for the Network Setting >
Broadband screen.
Computers can connect to the VMG’s LAN ports (or wirelessly).
Figure 1 VMG’s Internet Access Application
You can also configure IP filtering on the VMG for secure Internet access. When the IP filter is on, all
incoming traffic from the Internet to your network is blocked by default unless it is initiated from
your network. This means that probes from the outside to your network are not allowed, but you
can safely browse the Internet and download files.
1.4.2 VMG’s USB Support
The USB port of the VMG is used for file-sharing and media server.
VMG3926-B10A User’s Guide
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Chapter 1 Introducing the VMG
B
A
B
A
File Sharing
Use the built-in USB 2.0 port to share files on a USB memory stick or a USB hard drive (B). You can
connect one USB hard drive to the VMG at a time. Use FTP to access the files on the USB device.
Figure 2 USB File Sharing Application
Media Server
You can also use the VMG as a media server. This lets anyone on your network play video, music,
and photos from a USB device (B) connected to the VMG’s USB port (without having to copy them
to another computer).
Figure 3 USB Media Server Application
1.5 LEDs (Lights)
The following graphic displays the labels of the LEDs.
VMG3926-B10A User’s Guide
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Chapter 1 Introducing the VMG
Figure 4 LEDs on the VMG
None of the LEDs are on if the VMG is not receiving power.
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
Green On The VMG is receiving power and ready for use.
Power
DSL
Internet
Ethernet
WAN
LAN1~4
2.4G WLAN/
WPS
5G WLAN/
WPS
Red On The VMG detected an error while self-testing, or there is a device
Green On The VDSL line is up.
Orange On The ADSL line is up.
Green On The VMG has an IP connection but no traffic.
Red On The VMG attempted to make an IP connection but failed. Possible
Green On The VMG has a successful 1000 Mbps Ethernet connection on the WAN.
Orange On The VMG has a successful 10/100 Mbps Ethernet connection on the
Green On The VMG has a successful 1000 Mbps Ethernet connection with a device
Green On The 2.4 GHz wireless network is activated.
Orange Blinking The VMG is setting up a WPS connection with a 2.4 GHz wireless client.
Green On The 5 GHz wireless network is activated.
Orange Blinking The VMG is setting up a WPS connection with a 5 GHz wireless client.
Blinking The VMG is self-testing.
malfunction.
Off The VMG is not receiving power.
Blinking The VMG is initializing the VDSL line.
Blinking The VMG is initializing the ADSL line.
Off The DSL line is down.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the
DSL connection is up.
Blinking The VMG is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
Blinking The VMG is sending or receiving data to/from the WAN at 1000 Mbps.
WAN.
Blinking The VMG is sending or receiving data to/from the WAN at 10/100 Mbps.
Off There is no Ethernet connection on the WAN.
on the Local Area Network (LAN).
Blinking The VMG is sending or receiving data to/from the LAN at 1000 Mbps.
Off The VMG does not have an Ethernet connection with the LAN.
Blinking The VMG is communicating with 2.4 GHz wireless clients.
Off The 2.4 GHz wireless network is not activated.
Blinking The VMG is communicating with 5 GHz wireless clients.
Off The 5 GHz wireless network is not activated.
VMG3926-B10A User’s Guide
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Table 1 LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
Green On The VMG recognizes a USB connection through the USB1 slot.
USB1
Green On The VMG recognizes a USB connection through the USB2 slot.
USB2
Blinking The VMG is sending/receiving data to /from the USB device connected
Off The VMG does not detect a USB connection through the USB1 slot.
Blinking The VMG is sending/receiving data to /from the USB device connected
Off The VMG does not detect a USB connection through the USB2 slot.
1.6 The RESET Button
If you forget your password or cannot access the Web Configurator, you will need to use the RESET
button at the back of the device to reload the factory-default configuration file. This means that you
will lose all configurations that you had previously and the password will be reset to “1234”.
Chapter 1 Introducing the VMG
to it.
to it.
1 Make sure the PWR/SYS LED is on (not blinking).
2 To set the device back to the factory default settings, press the RESET button for ten seconds or
until the PWR/SYS LED begins to blink and then release it. When the PWR/SYS LED begins to
blink, the defaults have been restored and the device restarts.
1.7 Wireless Access
The VMG is a wireless Access Point (AP) for wireless clients, such as notebook computers or PDAs
and iPads. It allows them to connect to the Internet without having to rely on inconvenient Ethernet
cables.
You can configure your wireless network in either the built-in Web Configurator, or using the WPS
button.
Figure 5 Wireless Access Example
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Chapter 1 Introducing the VMG
1.7.1 Using the Wi-Fi and WPS Buttons
If the wireless network is turned off, press the Wi-Fi On/Off button for one second. Once the 2.4G
WLAN/WPS or 5G WLAN/WPS LED turns green, the wireless network is active.
You can also use the WPS On/Off button to quickly set up a secure wireless connection between
the VMG and a WPS-compatible client by adding one device at a time.
To activate WPS:
1 Make sure the PWR/SYS LED is on and not blinking.
2 Press the WPS On/Off button for two seconds and release it.
3 Press the WPS button on another WPS-enabled device within range of the VMG. The 2.4G WLA N/
WPS or 5G WLAN/WPS LED flashes orange while the VMG sets up a WPS connection with the
other wireless device.
4 Once the connection is successfully made, the 2.4G WLAN/WPS or 5G WLAN/WPS LED shines
green.
To turn off the wireless network, press the Wi-Fi On/Off button for one to five seconds. The 2.4G
WLAN/WPS or 5G WLAN/WPS LED turns off when the wireless network is off.
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2.1 Overview
The web configurator is an HTML-based management interface that allows easy VMG setup and
management via Internet browser. Use Internet Explorer 8.0 and later versions or Mozilla Firefox 3
and later versions or Safari 2.0 and later versions. The recommended screen resolution is 1024 by
768 pixels.
In order to use the web configurator you need to allow:
CHAPTER 2
The Web Configurator
• Web browser pop-up windows from your
Windows XP SP (Service Pack) 2.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
2.1.1 Accessing the Web Configurator
1 Make sure your VMG hardware is properly connected (refer to the Quick Start Guide).
2 Launch your web browser. If the VMG does not automatically re-direct you to the login screen, go to
http://192.168.1.1.
3 A password screen displays. To access the administrative web configurator and manage the VMG,
type the default username admin and password 1234 in the password screen and click Login. If
advanced account security is enabled (see Section 29.2 on page 238) the number of dots that
appears when you type the password changes randomly to prevent anyone watching the password
field from knowing the length of your password. If you have changed the password, enter your
password and click Login.
Figure 6 Password Screen
VMG. Web pop-up blocking is enabled by default in
4 The following screen displays if you have not yet changed your password. Enter a new password,
retype it to confirm and click Apply.
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Chapter 2 The Web Configurator
Figure 7 Change Password Screen
5 configure basic Internet access, and wireless settings. The Network Map page appears.
Figure 8 Network Map
6 Click Status to display the Status screen, where you can view the VMG’s interface and system
information.
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Chapter 2 The Web Configurator
C
A
B
2.2 Web Configurator Layout
Figure 9 Screen Layout
As illustrated above, the main screen is divided into these parts:
• A - title bar
• B - main window
• C - navigation panel
2.2.1 Title Bar
The title bar provides some icons in the upper right corner.
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The icons provide the following functions.
Table 2 Web Configurator Icons in the Title Bar
ICON DESCRIPTION
2.2.2 Main Window
The main window displays information and configuration fields. It is discussed in the rest of this
document.
After you click Status on the Connection Status page, the Status screen is displayed. See
Chapter 5 on page 58 for more information about the Status screen.
If you click Virtual Device on the System Info screen, a visual graphic appears, showing the
connection status of the VMG’s ports. The connected ports are in color and disconnected ports are
gray.
Chapter 2 The Web Configurator
Language: Select the language you prefer.
Quick Start: Click this icon to open screens where you can configure the VMG’s time zone
Internet access, and wireless settings.
Logout: Click this icon to log out of the web configurator.
Figure 10 Virtual Device
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2.2.3 Navigation Panel
Use the menu items on the navigation panel to open screens to configure VMG features. The
following tables describe each menu item.
Table 3 Navigation Panel Summary
LINK TAB FUNCTION
Connection Status This screen shows the network status of the VMG and computers/
Network Setting
Broadband Broadband Use this screen to view and configure ISP parameters, WAN IP
3G Backup Use this screen to configure 3G WAN connection.
Advanced Use this screen to enable or disable PTM over ADSL, Annex M/Annex
802.1x Use this screen to view and configure the IEEE 802.1x settings on the
Wireless General Use this screen to configure the wireless LAN settings and WLAN
WPS Use this screen to configure and view your WPS (Wi-Fi Protected
WMM Use this screen to enable or disable Wi-Fi MultiMedia (WMM).
WDS Use this screen to set up Wireless Distribution System (WDS) links to
Others Use this screen to configure advanced wireless settings.
Channel Status Use this screen to scan wireless LAN channel noises and view the
Home
Networking
Routing Static Route Use this screen to view and set up static routes on the VMG.
QoS General Use this screen to enable QoS and traffic prioritizing. You can also
LAN Setup Use this screen to configure LAN TCP/IP settings, and other advanced
Static DHCP Use this screen to assign specific IP addresses to individual MAC
UPnP Use this screen to turn UPnP and UPnP NAT-T on or off.
Additional
Subnet
STB Vendor ID Use this screen to configure the Vendor IDs of the connected Set Top
Wake on Lan Use this screen to remotely turn on a device on the local network.
TFTP Server
Name
DNS Route Use this screen to forward DNS queries for certain domain names
Policy Route
RIP Use this screen to configure Routing Information Protocol to
Chapter 2 The Web Configurator
devices connected to it.
address assignment, and other advanced properties. You can also add
new WAN connections.
J, and DSL PhyR functions.
VMG.
authentication/security settings.
Use this screen to configure multiple BSSs on the VMG.
Setup) settings.
other access points.
results.
properties.
addresses.
Use this screen to configure IP alias and public static IP.
Box (STB) devices, which have the VMG automatically create static
DHCP entries for the STB devices when they request IP addresses.
Use DHCP option 66 to identify a TFTP server name.
through a specific WAN interface to its DNS server(s).
Use this screen to configure policy routing on the VMG.
exchange routing information with other routers.
configure the QoS rules and actions.
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Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Queue Setup Use this screen to configure QoS queues.
Classification
Setup
Shaper Setup Use this screen to limit outgoing traffic rate on the selected interface.
Policer Setup Use this screen to configure QoS policers.
NAT Port Forwarding Use this screen to make your local servers visible to the outside
Applications
Port Triggering Use this screen to change your VMG’s port triggering settings.
DMZ Use this screen to configure a default server which receives packets
ALG Use this screen to enable or disable SIP ALG.
Address Mapping Use this screen to change your VMG’s address mapping settings.
Sessions Use this screen to configure the maximum number of NAT sessions
DNS DNS Entry Use this screen to view and configure DNS routes.
Dynamic DNS Use this screen to allow a static hostname alias for a dynamic IP
Vlan Group Vlan Group Use this screen to group and tag VLAN IDs to outgoing traffic from
Interface
Group
USB Service File Sharing Use this screen to enable file sharing via the VMG.
Media Server Use this screen to use the VMG as a media server.
Security
Firewall General Use this screen to configure the security level of your firewall.
Protocol Use this screen to add Internet services and configure firewall rules.
Access Control Use this screen to enable specific traffic directions for network
DoS Use this screen to activate protection against Denial of Service (DoS)
MAC Filter Use this screen to block or allow traffic from devices of certain MAC
Parental
Control
Scheduler
Rules
Certificates Local Certificates Use this screen to view a summary list of certificates and manage
Trusted CA
System Monitor
Use this screen to define a classifier.
world.
Use this screen to configure servers behind the VMG.
from ports that are not specified in the Port Forwarding screen.
each client host is allowed to have through the VMG.
address.
the specified interface.
Use this screen to map a port to a PVC or bridge group.
services.
attacks.
addresses to the VMG.
Use this screen to block web sites with the specific URL.
Use this screen to configure the days and times when a configured
restriction (such as parental control) is enforced.
certificates and certification requests.
Use this screen to view and manage the list of the trusted CAs.
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Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Log System Log Use this screen to view the status of events that occurred to the VMG.
You can export or e-mail the logs.
Security Log Use this screen to view all security related events. You can select
level and category of the security events in their proper drop-down
list window.
Levels include:
•Emergency
•Alert
•Critical
•Error
•Warning
•Notice
• Informational
• Debugging
Categories include:
• Account
•Attack
•Firewall
•MAC Filter
Traffic Status WAN Use this screen to view the status of all network traffic going through
the WAN port of the VMG.
LAN Use this screen to view the status of all network traffic going through
NAT Use this screen to view NAT statistics for connected hosts.
ARP table Use this screen to view the ARP table. It displays the IP and MAC
Routing Table Use this screen to view the routing table on the VMG.
Multicast
Status
xDSL Statistics Use this screen to view the VMG’s xDSL traffic statistics.
3G Statistics Use this screen to look at 3G Internet connection status.
Maintenance
System
User Account User Account Use this screen to change user password on the VMG.
Remote MGMT Use this screen to enable specific traffic directions for network
TR-064 Use this screen to enable management via TR-064 on the LAN.
TR-069 Client Use this screen to configure the VMG to be managed by an Auto
SNMP Use this screen to configure SNMP (Simple Network Management
Time Use this screen to change your VMG’s time and date.
Email
Notification
Log Setting Use this screen to change your VMG’s log settings.
Firmware
Upgrade
IGMP Status Use this screen to view the status of all IGMP settings on the VMG.
MLD Status Use this screen to view the status of all MLD settings on the VMG.
the LAN ports of the VMG.
address of each DHCP connection.
Use this screen to set Device name and Domain name.
services.
Configuration Server (ACS).
Protocol) settings.
Use this screen to configure up to two mail servers and sender
addresses on the VMG.
Use this screen to upload firmware to your VMG.
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Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Backup Restore Backup/Restore Use this screen to backup and restore your VMG’s configuration
(settings) or reset the factory default settings.
ROM-D Use this screen to save and/or clean the configuration to/from the
ROM-D file which can store customized default settings.
Reboot Use this screen to reboot the VMG without turning the power off.
Diagnostic Ping&Traceroute
&Nslookup
802.1ag Use this screen to configure CFM (Connectivity Fault Management)
OAM Ping Use this screen to view information to help you identify problems with
Use this screen to identify problems with the DSL connection. You can
use Ping, TraceRoute, or Nslookup to help you identify problems.
MD (maintenance domain) and MA (maintenance association),
perform connectivity tests and view test reports.
the DSL connection.
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