ZyXEL VMG3925 User Manual

Quick Start Guide

VMG3925-B10A

Dual Band Wireless AC/N VDSL2 VoIP Combo WAN Gigabit Gateway with USB
Version 5.11 Edition 1, 11/2015
User’s Guide
Default Login Details
LAN IP Address http://192.168.1.1 User Name admin, user Password 1234, user
www.zyxel.com
IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.
Related Documentation
•Quick Start Guide The Quick Start Guide shows how to connect the VMG and get up and running right away.
•More Information Go to support.zyxel.com to find other information on the
VMG.
VMG3925-B10A User’s Guide
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Contents Overview

Contents Overview
User’s Guide .......................................................................................................................................14
Introducing the VMG ...............................................................................................................................15
The Web Configurator .............................................................................................................................21
Quick Start ...............................................................................................................................................29
Tutorials ..................................................................................................................................................31
Technical Reference ..........................................................................................................................54
Network Map and Status Screens ...........................................................................................................55
Broadband ...............................................................................................................................................59
Wireless .................................................................................................................................................. 85
Home Networking .................................................................................................................................. 116
Routing .................................................................................................................................................. 132
Quality of Service (QoS) .......................................................................................................................139
Network Address Translation (NAT) ......................................................................................................157
DNS Setup ............................................................................................................................................ 173
IGMP/MLD ............................................................................................................................................177
VLAN Group ..........................................................................................................................................180
Interface Group ..................................................................................................................................... 183
USB Service ..........................................................................................................................................188
Firewall ..................................................................................................................................................193
MAC Filter .............................................................................................................................................200
Parental Control .................................................................................................................................... 202
Scheduler Rule ......................................................................................................................................206
Certificates ............................................................................................................................................208
Log .......................................................................................................................................................215
Traffic Status ........................................................................................................................................218
ARP Table .............................................................................................................................................221
Routing Table ........................................................................................................................................223
Multicast Status ....................................................................................................................................225
xDSL Statistics ......................................................................................................................................227
3G Statistics ..........................................................................................................................................230
System ..................................................................................................................................................232
User Account .........................................................................................................................................233
Remote Management ............................................................................................................................235
SNMP ....................................................................................................................................................238
Time Settings ........................................................................................................................................240
E-mail Notification .................................................................................................................................243
Log Setting ............................................................................................................................................ 245
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Contents Overview
Firmware Upgrade ................................................................................................................................248
Backup Restore .....................................................................................................................................250
Diagnostic .............................................................................................................................................253
Troubleshooting .................................................................................................................................... 258
Appendices ......................................................................................................................................265
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Table of Contents

Table of Contents
Contents Overview ..............................................................................................................................3
Table of Contents .................................................................................................................................5
Part I: User’s Guide .........................................................................................14
Chapter 1
Introducing the VMG ..........................................................................................................................15
1.1 Overview ...........................................................................................................................................15
1.2 Ways to Manage the VMG ................................................................................................................ 15
1.3 Good Habits for Managing the VMG .................................................................................................15
1.4 Applications for the VMG .................................................................................................................16
1.4.1 Internet Access ........................................................................................................................ 16
1.4.2 VMG’s USB Support ................................................................................................................16
1.5 LEDs (Lights) .................................................................................................................................... 17
1.6 The RESET Button ............................................................................................................................19
1.7 Wireless Access ................................................................................................................................20
1.7.1 Using the Wi-Fi and WPS Buttons ...........................................................................................20
Chapter 2
The Web Configurator........................................................................................................................21
2.1 Overview ...........................................................................................................................................21
2.1.1 Accessing the Web Configurator .............................................................................................21
2.2 Web Configurator Layout ..................................................................................................................23
2.2.1 Title Bar ...................................................................................................................................23
2.2.2 Main Window ........................................................................................................................... 24
2.2.3 Navigation Panel .....................................................................................................................25
Chapter 3
Quick Start...........................................................................................................................................29
3.1 Overview ...........................................................................................................................................29
3.2 Quick Start Setup ..............................................................................................................................29
Chapter 4
Tutorials...............................................................................................................................................31
4.1 Overview ...........................................................................................................................................31
4.2 Setting Up an ADSL PPPoE Connection ..........................................................................................31
4.3 Setting Up a Secure Wireless Network .............................................................................................34
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4.3.1 Configuring the Wireless Network Settings ............................................................................. 34
4.3.2 Using WPS ..............................................................................................................................36
4.3.3 Without WPS ...........................................................................................................................40
4.4 Setting Up Multiple Wireless Groups ................................................................................................41
4.5 Configuring Static Route for Routing to Another Network .................................................................44
4.6 Configuring QoS Queue and Class Setup ........................................................................................46
4.7 Access the VMG Using DDNS ..........................................................................................................50
4.7.1 Registering a DDNS Account on www.dyndns.org .................................................................. 50
4.7.2 Configuring DDNS on Your VMG .............................................................................................51
4.7.3 Testing the DDNS Setting ........................................................................................................ 51
4.8 Configuring the MAC Address Filter .................................................................................................. 51
4.9 Access Your Shared Files From a Computer .................................................................................... 53
Part II: Technical Reference............................................................................54
Chapter 5
Network Map and Status Screens.....................................................................................................55
5.1 Overview ...........................................................................................................................................55
5.2 The Network Map Screen .................................................................................................................55
5.3 The Status Screen ............................................................................................................................. 56
Chapter 6
Broadband...........................................................................................................................................59
6.1 Overview ...........................................................................................................................................59
6.1.1 What You Can Do in this Chapter ............................................................................................59
6.1.2 What You Need to Know .......................................................................................................... 60
6.1.3 Before You Begin ..................................................................................................................... 62
6.2 The Broadband Screen ..................................................................................................................... 63
6.2.1 Add/Edit Internet Connection ...................................................................................................64
6.3 The 3G Backup Screen ..................................................................................................................... 71
6.4 The Advanced Screen .......................................................................................................................75
6.5 The 802.1x Screen ............................................................................................................................78
6.5.1 Modify 802.1X Settings ............................................................................................................ 79
6.6 Technical Reference ..........................................................................................................................79
Chapter 7
Wireless...............................................................................................................................................85
7.1 Overview ...........................................................................................................................................85
7.1.1 What You Can Do in this Chapter ............................................................................................85
7.1.2 What You Need to Know .......................................................................................................... 85
7.2 The General Screen .........................................................................................................................86
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7.2.1 No Security ..............................................................................................................................88
7.2.2 Basic (WEP Encryption) ..........................................................................................................88
7.2.3 More Secure (WPA(2)-PSK) ....................................................................................................89
7.3 The Guest / More AP Screen ............................................................................................................91
7.3.1 Edit Guest / More AP .............................................................................................................. 91
7.4 The MAC Authentication Screen ....................................................................................................... 93
7.5 The WPS Screen ..............................................................................................................................94
7.6 The WMM Screen .............................................................................................................................96
7.7 The WDS Screen ..............................................................................................................................97
7.7.1 WDS Scan ............................................................................................................................... 98
7.8 The Others Screen ............................................................................................................................99
7.9 The Channel Status Screen ............................................................................................................101
7.10 Technical Reference ...................................................................................................................... 102
7.10.1 Wireless Network Overview .................................................................................................102
7.10.2 Additional Wireless Terms ...................................................................................................104
7.10.3 Wireless Security Overview .................................................................................................104
7.10.4 Signal Problems ..................................................................................................................106
7.10.5 BSS .....................................................................................................................................107
7.10.6 MBSSID ...............................................................................................................................107
7.10.7 Preamble Type ....................................................................................................................108
7.10.8 Wireless Distribution System (WDS) ...................................................................................108
7.10.9 WiFi Protected Setup (WPS) ...............................................................................................108
Chapter 8
Home Networking.............................................................................................................................116
8.1 Overview ......................................................................................................................................... 116
8.1.1 What You Can Do in this Chapter ..........................................................................................116
8.1.2 What You Need To Know ....................................................................................................... 117
8.1.3 Before You Begin ................................................................................................................... 118
8.2 The LAN Setup Screen ................................................................................................................... 118
8.3 The Static DHCP Screen ................................................................................................................. 122
8.4 The UPnP Screen ...........................................................................................................................123
8.4.1 Turning On UPnP in Windows 7 Example .............................................................................124
8.5 The Additional Subnet Screen ........................................................................................................126
8.6 The STB Vendor ID Screen .............................................................................................................127
8.7 The Wake on LAN Screen ..............................................................................................................127
8.8 The TFTP Server Name Screen .....................................................................................................128
8.9 Technical Reference ........................................................................................................................128
8.9.1 LANs, WANs and the VMG ....................................................................................................128
8.9.2 DHCP Setup ..........................................................................................................................129
8.9.3 DNS Server Addresses .........................................................................................................129
8.9.4 LAN TCP/IP ...........................................................................................................................130
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Chapter 9
Routing ..............................................................................................................................................132
9.1 Overview ........................................................................................................................................132
9.2 The Routing Screen ........................................................................................................................ 132
9.2.1 Add/Edit Static Route .............................................................................................................133
9.3 The DNS Route Screen ..................................................................................................................134
9.3.1 The DNS Route Add Screen .................................................................................................135
9.4 The Policy Route Screen ................................................................................................................135
9.4.1 Add/Edit Policy Route ............................................................................................................137
9.5 RIP ..............................................................................................................................................138
9.5.1 The RIP Screen .....................................................................................................................138
Chapter 10
Quality of Service (QoS)...................................................................................................................139
10.1 Overview ......................................................................................................................................139
10.1.1 What You Can Do in this Chapter ........................................................................................139
10.2 What You Need to Know ...............................................................................................................140
10.3 The Quality of Service General Screen ........................................................................................141
10.4 The Queue Setup Screen .............................................................................................................142
10.4.1 Adding a QoS Queue .........................................................................................................144
10.5 The Classification Setup Screen ................................................................................................... 144
10.5.1 Add/Edit QoS Classifier ......................................................................................................145
10.6 The QoS Shaper Setup Screen .................................................................................................... 149
10.6.1 Add/Edit a QoS Shaper ......................................................................................................150
10.7 The QoS Policer Setup Screen ..................................................................................................... 150
10.7.1 Add/Edit a QoS Policer .......................................................................................................151
10.8 Technical Reference ......................................................................................................................152
Chapter 11
Network Address Translation (NAT)................................................................................................157
11.1 Overview .......................................................................................................................................157
11.1.1 What You Can Do in this Chapter ........................................................................................157
11.1.2 What You Need To Know .....................................................................................................157
11.2 The Port Forwarding Screen ........................................................................................................158
11.2.1 Add/Edit Port Forwarding .................................................................................................... 160
11.3 The Applications Screen ...............................................................................................................161
11.3.1 Add New Application ............................................................................................................ 162
11.4 The Port Triggering Screen ...........................................................................................................162
11.4.1 Add/Edit Port Triggering Rule .............................................................................................164
11.5 The DMZ Screen ...........................................................................................................................165
11.6 The ALG Screen ............................................................................................................................166
11.7 The Address Mapping Screen ....................................................................................................... 166
11.7.1 Add/Edit Address Mapping Rule ..........................................................................................167
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11.8 The Sessions Screen .................................................................................................................... 168
11.9 Technical Reference ...................................................................................................................... 169
11.9.1 NAT Definitions ....................................................................................................................169
11.9.2 What NAT Does ................................................................................................................... 169
11.9.3 How NAT Works ...................................................................................................................170
11.9.4 NAT Application ...................................................................................................................170
Chapter 12
DNS Setup .........................................................................................................................................173
12.1 Overview .......................................................................................................................................173
12.1.1 What You Can Do in this Chapter ........................................................................................173
12.1.2 What You Need To Know .....................................................................................................173
12.2 The DNS Entry Screen .................................................................................................................. 174
12.2.1 Add/Edit DNS Entry .............................................................................................................174
12.3 The Dynamic DNS Screen ............................................................................................................175
Chapter 13
IGMP/MLD..........................................................................................................................................177
13.1 Overview .......................................................................................................................................177
13.1.1 What You Need To Know .....................................................................................................177
13.2 The IGMP/MLD Screen .................................................................................................................177
Chapter 14
VLAN Group ......................................................................................................................................180
14.1 Overview .......................................................................................................................................180
14.1.1 What You Can Do in this Chapter ........................................................................................180
14.2 The Vlan Group Screen ................................................................................................................180
14.2.1 Add/Edit a VLAN Group .......................................................................................................181
Chapter 15
Interface Group.................................................................................................................................183
15.1 Overview .......................................................................................................................................183
15.1.1 What You Can Do in this Chapter ........................................................................................183
15.2 The Interface Group Screen .......................................................................................................... 183
15.2.1 Interface Group Configuration .............................................................................................184
15.2.2 Interface Grouping Criteria .................................................................................................186
Chapter 16
USB Service ......................................................................................................................................188
16.1 Overview .......................................................................................................................................188
16.1.1 What You Can Do in this Chapter ........................................................................................188
16.1.2 What You Need To Know .....................................................................................................188
16.1.3 Before You Begin ................................................................................................................. 189
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Table of Contents
16.2 The File Sharing Screen ...............................................................................................................189
16.2.1 The Add New User Screen ..................................................................................................190
16.3 The Media Server Screen .............................................................................................................191
Chapter 17
Firewall ..............................................................................................................................................193
17.1 Overview .......................................................................................................................................193
17.1.1 What You Can Do in this Chapter ........................................................................................193
17.1.2 What You Need to Know ......................................................................................................194
17.2 The Firewall Screen ......................................................................................................................194
17.3 The Protocol Screen ....................................................................................................................195
17.3.1 Add/Edit a Protocol .............................................................................................................196
17.4 The Access Control Screen ..........................................................................................................197
17.4.1 Add/Edit an ACL Rule ........................................................................................................197
17.5 The DoS Screen ............................................................................................................................199
Chapter 18
MAC Filter..........................................................................................................................................200
18.1 Overview ......................................................................................................................................200
18.2 The MAC Filter Screen ..................................................................................................................200
Chapter 19
Parental Control................................................................................................................................202
19.1 Overview .......................................................................................................................................202
19.2 The Parental Control Screen ......................................................................................................... 202
19.2.1 Add/Edit a Parental Control Profile ......................................................................................203
Chapter 20
Scheduler Rule..................................................................................................................................206
20.1 Overview .......................................................................................................................................206
20.2 The Scheduler Rule Screen ..........................................................................................................206
20.2.1 Add/Edit a Schedule ............................................................................................................206
Chapter 21
Certificates........................................................................................................................................208
21.1 Overview .......................................................................................................................................208
21.1.1 What You Can Do in this Chapter ........................................................................................208
21.2 What You Need to Know ...............................................................................................................208
21.3 The Local Certificates Screen ....................................................................................................... 208
21.3.1 Create Certificate Request ................................................................................................. 209
21.3.2 Load Signed Certificate ...................................................................................................... 211
21.4 The Trusted CA Screen ................................................................................................................212
21.4.1 View Trusted CA Certificate .................................................................................................213
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Table of Contents
21.4.2 Import Trusted CA Certificate ..............................................................................................214
Chapter 22
Log ....................................................................................................................................................215
22.1 Overview .......................................................................................................................................215
22.1.1 What You Can Do in this Chapter ........................................................................................215
22.1.2 What You Need To Know .....................................................................................................215
22.2 The System Log Screen ................................................................................................................216
22.3 The Security Log Screen ...............................................................................................................216
Chapter 23
Traffic Status ....................................................................................................................................218
23.1 Overview .......................................................................................................................................218
23.1.1 What You Can Do in this Chapter ........................................................................................218
23.2 The WAN Status Screen ............................................................................................................... 218
23.3 The LAN Status Screen .................................................................................................................219
23.4 The NAT Status Screen .................................................................................................................220
Chapter 24
ARP Table..........................................................................................................................................221
24.1 Overview .......................................................................................................................................221
24.1.1 How ARP Works ..................................................................................................................221
24.2 ARP Table Screen .........................................................................................................................221
Chapter 25
Routing Table....................................................................................................................................223
25.1 Overview .......................................................................................................................................223
25.2 The Routing Table Screen .............................................................................................................223
Chapter 26
Multicast Status ...............................................................................................................................225
26.1 Overview .......................................................................................................................................225
26.2 The IGMP Status Screen ..............................................................................................................225
26.3 The MLD Status Screen ................................................................................................................225
Chapter 27
xDSL Statistics..................................................................................................................................227
27.1 The xDSL Statistics Screen ...........................................................................................................227
Chapter 28
3G Statistics......................................................................................................................................230
28.1 Overview .......................................................................................................................................230
28.2 The 3G Statistics Screen ...............................................................................................................230
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Table of Contents
Chapter 29
System...............................................................................................................................................232
29.1 Overview .......................................................................................................................................232
29.2 The System Screen .......................................................................................................................232
Chapter 30
User Account ....................................................................................................................................233
30.1 Overview ......................................................................................................................................233
30.2 The User Account Screen .............................................................................................................233
30.2.1 The User Account Add/Edit Screen .....................................................................................233
Chapter 31
Remote Management........................................................................................................................235
31.1 Overview .......................................................................................................................................235
31.2 The Remote MGMT Screen ..........................................................................................................235
31.3 The Trust Domain Screen .............................................................................................................236
31.3.1 The Add Trust Domain Screen ............................................................................................236
Chapter 32
SNMP .................................................................................................................................................238
32.1 Overview .......................................................................................................................................238
32.2 The SNMP Screen ........................................................................................................................ 238
Chapter 33
Time Settings....................................................................................................................................240
33.1 Overview .......................................................................................................................................240
33.2 The Time Screen ...........................................................................................................................240
Chapter 34
E-mail Notification............................................................................................................................243
34.1 Overview ....................................................................................................................................243
34.2 The E-mail Notification Screen ......................................................................................................243
34.2.1 Email Notification Edit ........................................................................................................243
Chapter 35
Log Setting........................................................................................................................................245
35.1 Overview .......................................................................................................................................245
35.2 The Log Settings Screen ...............................................................................................................245
35.2.1 Example E-mail Log ............................................................................................................246
Chapter 36
Firmware Upgrade ............................................................................................................................248
36.1 Overview .......................................................................................................................................248
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Table of Contents
36.2 The Firmware Screen .................................................................................................................... 248
Chapter 37
Backup Restore ................................................................................................................................250
37.1 Overview .......................................................................................................................................250
37.2 The Backup Restore Screen .........................................................................................................250
37.3 The Reboot Screen ....................................................................................................................... 252
Chapter 38
Diagnostic .........................................................................................................................................253
38.1 Overview .......................................................................................................................................253
38.1.1 What You Can Do in this Chapter ........................................................................................253
38.2 What You Need to Know ...............................................................................................................253
38.3 Ping & TraceRoute & NsLookup ...................................................................................................254
38.4 802.1ag .........................................................................................................................................254
38.5 OAM Ping ......................................................................................................................................255
Chapter 39
Troubleshooting................................................................................................................................258
39.1 Power, Hardware Connections, and LEDs ....................................................................................258
39.2 VMG Access and Login .................................................................................................................259
39.3 Internet Access .............................................................................................................................261
39.4 Wireless Internet Access ...............................................................................................................262
39.5 USB Device Connection ................................................................................................................263
39.6 UPnP .............................................................................................................................................263
Part III: Appendices.......................................................................................265
Appendix A Customer Support ........................................................................................................266
Appendix B Wireless LANs..............................................................................................................272
Appendix C IPv6 ..............................................................................................................................285
Appendix D Services .......................................................................................................................293
Appendix E Legal Information..........................................................................................................297
Index ..................................................................................................................................................304
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PART I

User’s Guide

14

1.1 Overview

The VMG is a wireless VDSL router and Gigabit Ethernet gateway. It has a DSL port and a Gigabit Ethernet port for super-fast Internet access. The VMG supports both Packet Transfer Mode (PTM) and Asynchronous Transfer Mode (ATM). It is backward compatible with ADSL, ADSL2 and ADSL2+ in case VDSL is not available.
Only use firmware for your VMG’s specific model. Refer to the label on the bottom of your VMG.
The VMG works over the analog telephone system, POTS (Plain Old Telephone Service). The VMG has two USB ports for sharing files via a USB storage device or connecting a 3G dongle for a WAN backup connection.
CHAPTER 1

Introducing the VMG

1.2 Ways to Manage the VMG

Use any of the following methods to manage the VMG.
• Web Configurator. This is recommended for everyday management of the VMG using a (supported) web browser.
• TR-069. This is an auto-configuration server used to remotely configure your device.

1.3 Good Habits for Managing the VMG

Do the following things regularly to make the VMG more secure and to manage the VMG more effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the VMG to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the VMG. You could simply restore your last configuration.
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Chapter 1 Introducing the VMG
ADSL / VDSL
WLAN
PPPoE
IPoE
Bridging
WAN
ADSL
IPoA
WAN
LAN
LAN
WLAN
A
A
PPPoA
IPoE
PPPoE
Bridging

1.4 Applications for the VMG

Here are some example uses for which the VMG is well suited.
1.4.1 Internet Access
Your VMG provides shared Internet access by connecting the DSL port to the DSL or MODEM jack on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or VDSL. The VMG cannot work in ADSL and VDSL mode at the same time.
Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you
configure in the VMG. Refer to Section 6.2 on page 63 for the Network Setting > Broadband screen.
Computers can connect to the VMG’s LAN ports (or wirelessly).
Figure 1 VMG’s Internet Access Application
You can also configure IP filtering on the VMG for secure Internet access. When the IP filter is on, all incoming traffic from the Internet to your network is blocked by default unless it is initiated from your network. This means that probes from the outside to your network are not allowed, but you can safely browse the Internet and download files.
1.4.2 VMG’s USB Support
The USB port of the VMG is used for file-sharing and media server.
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Chapter 1 Introducing the VMG
B
A
B
A
File Sharing
Use the built-in USB 2.0 port to share files on a USB memory stick or a USB hard drive (B). You can connect one USB hard drive to the VMG at a time. Use FTP to access the files on the USB device.
Figure 2 USB File Sharing Application
Media Server
You can also use the VMG as a media server. This lets anyone on your network play video, music, and photos from a USB device (B) connected to the VMG’s USB port (without having to copy them to another computer).
Figure 3 USB Media Server Application

1.5 LEDs (Lights)

The following graphic displays the labels of the LEDs.
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Figure 4 LEDs on the VMG
Chapter 1 Introducing the VMG
None of the LEDs are on if the VMG is not receiving power.
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
Green On The VMG is receiving power and ready for use.
Power/ System
2.4G WLAN/ WPS
Red On The VMG detected an error while self-testing, or there is a device
Green On The 2.4 GHz wireless network is activated.
Orange Blinking The VMG is setting up a WPS connection with a 2.4 GHz wireless client.
Blinking The VMG is self-testing.
malfunction.
Off The VMG is not receiving power.
Blinking The VMG is communicating with 2.4 GHz wireless clients.
Off The 2.4 GHz wireless network is not activated.
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Chapter 1 Introducing the VMG
Table 1 LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
Green On The 5 GHz wireless network is activated.
5G WLAN/ WPS
LAN1~4
Internet
DSL
Ethernet WAN
USB
Orange Blinking The VMG is setting up a WPS connection with a 5 GHz wireless client.
Green On The VMG has a successful 1000 Mbps Ethernet connection with a device
Green On The VMG has an IP connection but no traffic.
Red On The VMG attempted to make an IP connection but failed. Possible
Green On The ADSL line is up.
Orange On The VDSL line is up.
Green On The VMG has a successful 1000 Mbps Ethernet connection on the WAN.
Green On The VMG recognizes a USB connection through the USB slot.
Blinking The VMG is communicating with 5 GHz wireless clients.
Off The 5 GHz wireless network is not activated.
on the Local Area Network (LAN). Blinking The VMG is sending or receiving data to/from the LAN at 1000 Mbps. Off The VMG does not have an Ethernet connection with the LAN.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the
DSL connection is up. Blinking The VMG is sending or receiving IP traffic. Off There is no Internet connection or the gateway is in bridged mode.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
Blinking The VMG is initializing the ADSL line.
Blinking The VMG is initializing the VDSL line. Off The DSL line is down.
Blinking The VMG is sending or receiving data to/from the WAN at 1000 Mbps. Off There is no Ethernet connection on the WAN.
Blinking The VMG is sending/receiving data to/from the USB device connected to
it. Off The VMG does not detect a USB connection through the USB slot.

1.6 The RESET Button

If you forget your password or cannot access the Web Configurator, you will need to use the RESET button at the back of the device to reload the factory-default configuration file. This means that you will lose all configurations that you had previously and the password will be reset to “1234”.
1 Make sure the PWR/SYS LED is on (not blinking).
2 To set the device back to the factory default settings, press the RESET button for ten seconds or
until the PWR/SYS LED begins to blink and then release it. When the PWR/SYS LED begins to blink, the defaults have been restored and the device restarts.
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1.7 Wireless Access

The VMG is a wireless Access Point (AP) for wireless clients, such as notebook computers or PDAs and iPads. It allows them to connect to the Internet without having to rely on inconvenient Ethernet cables.
You can configure your wireless network in either the built-in Web Configurator, or using the WPS button.
Figure 5 Wireless Access Example
Chapter 1 Introducing the VMG
1.7.1 Using the Wi-Fi and WPS Buttons
If the wireless network is turned off, press the WPS button for one second. Once the 2.4 G WLAN/ WPS or 5G WLAN/WPS LED turns green, the wireless network is active.
You can also use the WPS On/Off button to quickly set up a secure wireless connection between the VMG and a WPS-compatible client by adding one device at a time.
To activate WPS:
1 Make sure the PWR/SYS LED is on and not blinking.
2 Press the WPS button for two seconds and release it.
3 Press the WPS button on another WPS-enabled device within range of the VMG. The 2.4G WLA N/
WPS or 5G WLAN/WPS LED flashes orange while the VMG sets up a WPS connection with the other wireless device.
4 Once the connection is successfully made, the 2.4G WLAN/WPS or 5G WLAN/WPS LED shines
green.
To turn off the wireless network, press the WPS button for one to five seconds. The 2.4G WLAN/ WPS or 5G WLAN/WPS LED turns off when the wireless network is off.
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2.1 Overview

The web configurator is an HTML-based management interface that allows easy VMG setup and management via Internet browser. Use Internet Explorer 8.0 and later versions or Mozilla Firefox 3 and later versions or Safari 2.0 and later versions. The recommended screen resolution is 1024 by 768 pixels.
In order to use the web configurator you need to allow:
CHAPTER 2

The Web Configurator

• Web browser pop-up windows from your Windows XP SP (Service Pack) 2.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
2.1.1 Accessing the Web Configurator
1 Make sure your VMG hardware is properly connected (refer to the Quick Start Guide).
2 Launch your web browser. If the VMG does not automatically re-direct you to the login screen, go to
http://192.168.1.1.
3 A password screen displays. To access the administrative web configurator and manage the VMG,
type the default username admin and password 1234 in the password screen and click Login. If advanced account security is enabled (see Section 30.2 on page 233) the number of dots that appears when you type the password changes randomly to prevent anyone watching the password field from knowing the length of your password. If you have changed the password, enter your password and click Login.
Figure 6 Password Screen
VMG. Web pop-up blocking is enabled by default in
4 The Quick Start Wizard screen appears. You can configure basic Internet access, and wireless
settings. See Chapter 3 on page 29 for more information.
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Chapter 2 The Web Configurator
5 After you finished or closed the Quick Start Wizard screen, the Network Map page appears.
Figure 7 Network Map
6 Click Status to display the Status screen, where you can view the VMG’s interface and system
information.
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Chapter 2 The Web Configurator
C
A
B

2.2 Web Configurator Layout

Figure 8 Screen Layout
As illustrated above, the main screen is divided into these parts:
A - title bar
B - main window
C - navigation panel
2.2.1 Title Bar
The title bar provides some icons in the upper right corner.
The icons provide the following functions.
Table 2 Web Configurator Icons in the Title Bar
ICON DESCRIPTION
Language: Select the language you prefer.
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Table 2 Web Configurator Icons in the Title Bar
ICON DESCRIPTION
2.2.2 Main Window
The main window displays information and configuration fields. It is discussed in the rest of this document.
After you click Status on the Connection Status (Network Map) page, the Status screen is displayed. See Chapter 5 on page 56 for more information about the Status screen.
If you click Virtual Device on the Status screen, a visual graphic appears, showing the connection status of the VMG’s ports. The connected ports are in color and disconnected ports are gray.
Figure 9 Virtual Device
Chapter 2 The Web Configurator
Quick Start: Click this icon to open screens where you can configure the VMG’s time zone Internet access, and wireless settings.
Logout: Click this icon to log out of the web configurator.
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2.2.3 Navigation Panel
Use the menu items on the navigation panel to open screens to configure VMG features. The following tables describe each menu item.
Table 3 Navigation Panel Summary
LINK TAB FUNCTION
Connection Status This screen shows the network status of the VMG and computers/
Network Setting
Broadband Broadband Use this screen to view and configure ISP parameters, WAN IP
3G Backup Use this screen to configure 3G WAN connection. Advanced Use this screen to enable or disable PTM over ADSL, Annex M/Annex
802.1x Use this screen to view and configure the IEEE 802.1x settings on the
Wireless General Use this screen to configure the wireless LAN settings and WLAN
Guest/More AP Use this screen to configure multiple BSSs on the VMG. MAC
Authentication WPS Use this screen to configure and view your WPS (Wi-Fi Protected
WMM Use this screen to enable or disable Wi-Fi MultiMedia (WMM). WDS Use this screen to set up Wireless Distribution System (WDS) links to
Others Use this screen to configure advanced wireless settings. Channel Status Use this screen to scan wireless LAN channel noises and view the
Home Networking
Routing Static Route Use this screen to view and set up static routes on the VMG.
LAN Setup Use this screen to configure LAN TCP/IP settings, and other advanced
Static DHCP Use this screen to assign specific IP addresses to individual MAC
UPnP Use this screen to turn UPnP and UPnP NAT-T on or off. Additional
Subnet STB Vendor ID Use this screen to configure the Vendor IDs of the connected Set Top
Wake on LAN Use this screen to remotely turn on a device on the local network. TFTP Server
Name
DNS Route Use this screen to forward DNS queries for certain domain names
Policy Route RIP Use this screen to configure Routing Information Protocol to
Chapter 2 The Web Configurator
devices connected to it.
address assignment, and other advanced properties. You can also add new WAN connections.
J, and DSL PhyR functions.
VMG.
authentication/security settings.
Use this screen to block or allow wireless traffic from wireless devices of certain SSIDs and MAC addresses to the VMG.
Setup) settings.
other access points.
results.
properties.
addresses.
Use this screen to configure IP alias and public static IP.
Box (STB) devices, which have the VMG automatically create static DHCP entries for the STB devices when they request IP addresses.
Use DHCP option 66 to identify a TFTP server name.
through a specific WAN interface to its DNS server(s). Use this screen to configure policy routing on the VMG.
exchange routing information with other routers.
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Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
QoS General Use this screen to enable QoS and traffic prioritizing. You can also
configure the QoS rules and actions. Queue Setup Use this screen to configure QoS queues. Classification
Setup Shaper Setup Use this screen to limit outgoing traffic rate on the selected interface. Policer Setup Use this screen to configure QoS policers.
NAT Port Forwarding Use this screen to make your local servers visible to the outside
Applications Port Triggering Use this screen to change your VMG’s port triggering settings. DMZ Use this screen to configure a default server which receives packets
ALG Use this screen to enable or disable SIP ALG. Address Mapping Use this screen to change your VMG’s address mapping settings. Sessions Use this screen to configure the maximum number of NAT sessions
DNS DNS Entry Use this screen to view and configure DNS routes.
Dynamic DNS Use this screen to allow a static hostname alias for a dynamic IP
IGMP/MLD IGMP/MLD Use this screen to configure multicast settings (IGMP for IPv4 and
Vlan Group Vlan Group Use this screen to group and tag VLAN IDs to outgoing traffic from
Interface Grouping
USB Service File Sharing Use this screen to enable file sharing via the VMG.
Security
Firewall General Use this screen to configure the security level of your firewall.
MAC Filter MAC Filter Use this screen to block or allow traffic from devices of certain MAC
Parental Control
Scheduler Rules
Certificates Local Certificates Use this screen to view a summary list of certificates and manage
System Monitor
Interface Grouping
Media Server Use this screen to use the VMG as a media server.
Protocol Use this screen to add Internet services and configure firewall rules. Access Control Use this screen to enable specific traffic directions for network
DoS Use this screen to activate protection against Denial of Service (DoS)
Parental Control Use this screen to block web sites with the specific URL.
Scheduler Rules Use this screen to configure the days and times when a configured
Trusted CA
Use this screen to define a classifier.
world.
Use this screen to configure servers behind the VMG.
from ports that are not specified in the Port Forwarding screen.
each client host is allowed to have through the VMG.
address.
MLD for IPv6 multicast groups) on the WAN.
the specified interface.
Use this screen to map a port to a PVC or bridge group.
services.
attacks.
addresses to the VMG.
restriction (such as parental control) is enforced.
certificates and certification requests.
Use this screen to view and manage the list of the trusted CAs.
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Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Log System Log Use this screen to view the status of events that occurred to the VMG.
You can export or e-mail the logs. Security Log Use this screen to view all security related events. You can select
level and category of the security events in their proper drop-down
list window.
Levels include:
•Emergency
•Alert
•Critical
•Error
•Warning
•Notice
Informational
Debugging
Categories include:
Account
•Attack
•Firewall
•MAC Filter
Traffic Status WAN Use this screen to view the status of all network traffic going through
the WAN port of the VMG. LAN Use this screen to view the status of all network traffic going through
NAT Use this screen to view NAT statistics for connected hosts.
ARP table ARP table Use this screen to view the ARP table. It displays the IP and MAC
Routing Table Routing Table Use this screen to view the routing table on the VMG. Multicast
Status
xDSL Statistics xDSL Statistics Use this screen to view the VMG’s xDSL traffic statistics. 3G Statistics 3G Statistics Use this screen to look at 3G Internet connection status.
Maintenance
System System
User Account User Account Use this screen to change user password on the VMG. Remote
Management
SNMP SNMP Use this screen to configure SNMP (Simple Network Management
Time Time Use this screen to change your VMG’s time and date. E-mail
Notification
Log Setting Log Setting Use this screen to change your VMG’s log settings. Firmware
Upgrade
IGMP Status Use this screen to view the status of all IGMP settings on the VMG. MLD Status Use this screen to view the status of all MLD settings on the VMG.
MGMT Services Use this screen to enable specific traffic directions for network
Trust D o main Use this screen to view and manage a list of public IP addresses
E-mail Notification
Firmware Upgrade
the LAN ports of the VMG.
address of each DHCP connection.
Use this screen to set Device name and Domain name.
services.
which are allowed to access the VMG through a configured service.
Protocol) settings.
Use this screen to configure up to two mail servers and sender
addresses on the VMG.
Use this screen to upload firmware to your VMG.
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Chapter 2 The Web Configurator
Table 3 Navigation Panel Summary (continued)
LINK TAB FUNCTION
Backup/ Restore
Reboot Reboot Use this screen to reboot the VMG without turning the power off. Diagnostic Ping&Traceroute
Backup/Restore Use this screen to backup and restore your VMG’s configuration
(settings) or reset the factory default settings.
Use this screen to identify problems with the DSL connection. You can &Nslookup
802.1ag Use this screen to configure CFM (Connectivity Fault Management)
OAM Ping Use this screen to view information to help you identify problems with
use Ping, TraceRoute, or Nslookup to help you identify problems.
MD (maintenance domain) and MA (maintenance association),
perform connectivity tests and view test reports.
the DSL connection.
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3.1 Overview

Use the Quick Start screens to configure the VMG’s time zone, basic Internet access, and wireless settings.
Note: See the technical reference chapters (starting on Chapter 4 on page 31) for
background information on the features in this chapter.

3.2 Quick Start Setup

1 The Quick Start Wizard appears automatically after login. Or you can click the Quick Start icon in
the top right corner of the web configurator to open the quick start screens. Select the time zone of your location. Click Next.
Figure 10 Quick Start - Welcome
CHAPTER 3

Quick Start

2 Enter your Internet connection information in this screen. The screen and fields to enter may vary
depending on your current connection type. Click Next.
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Chapter 3 Quick Start
Figure 11 Quick Start - Internet Connection
3 Turn the wireless LAN on or off. If you keep it on, record the security settings so you can configure
your wireless clients to connect to the VMG. Click Save.
Figure 12 Quick Start - Wireless
4 Your VMG saves your settings and attempts to connect to the Internet.
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