Default Login Details
User’s Guide
VMG/XMG/EMG Series
LAN IP Address http://192.168.1.1
Login admin
Password See the device label
Version 5.13_5.50 Ed 1, 10/2019
Copyright © 2019 Zyxel Communications Corporation
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a User’s Guide for a series of products. Not all products support all features. Screenshots and
graphics in this book may differ slightly from what you see due to differences in your product firmware or
your computer operating system. Every effort has been made to ensure that the information in this
manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the Zyxel Device.
•More Information
Go to support.zyxel.com to find other information on the Zyxel Device
.
VMG/XMG/EMG Series User’s Guide
2
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• All models in this series may be referred to as the “Zyxel Device” in this guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Network Setting
> Routing > DNS Route means you first click Network Setting in the navigation panel, then the Routing
sub menu and finally the DNS Route tab to get to that screen.
Icons Used in Figures
Figures in this user guide may use the following generic icons. The Zyxel Device icon is not an exact
representation of your device.
Zyxel Device Generic Router Laptop Computer
Switch Firewall Server
Internet User Wireless Device
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Contents Overview
Contents Overview
User’s Guide ......................................................................................................................................17
Introducing the Zyxel Device .............................................................................................................. 18
The Web Configurator ......................................................................................................................... 65
Quick Start ............................................................................................................................................. 75
Tutorials .................................................................................................................................................. 79
Technical Reference ......................................................................................................................112
Connection Status Screens ............................................................................................................... 113
Broadband .......................................................................................................................................... 127
Wireless ................................................................................................................................................. 156
Home Networking ............................................................................................................................... 190
Routing ................................................................................................................................................. 210
Quality of Service (QoS) .................................................................................................................... 218
Network Address Translation (NAT) ................................................................................................... 239
Dynamic DNS Setup ........................................................................................................................... 257
IGMP/MLD ........................................................................................................................................... 261
VLAN Group ........................................................................................................................................ 264
Interface Grouping ............................................................................................................................ 266
USB Service .......................................................................................................................................... 271
Home Connectivity ............................................................................................................................ 277
Firewall ................................................................................................................................................. 279
MAC Filter ............................................................................................................................................ 288
Parental Control ................................................................................................................................. 290
Scheduler Rule .................................................................................................................................... 296
Certificates .......................................................................................................................................... 298
Voice .................................................................................................................................................... 305
Log ....................................................................................................................................................... 335
Traffic Status ....................................................................................................................................... 338
VoIP Status ........................................................................................................................................... 342
ARP Table ............................................................................................................................................ 345
Routing Table ...................................................................................................................................... 347
Multicast Status .................................................................................................................................. 349
xDSL Statistics ....................................................................................................................................... 351
WLAN Station Status ........................................................................................................................... 354
Cellular Statistics ................................................................................................................................ 356
System .................................................................................................................................................. 358
User Account ...................................................................................................................................... 359
Remote Management ....................................................................................................................... 362
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Contents Overview
SNMP .................................................................................................................................................... 365
Time Settings ........................................................................................................................................ 368
E-mail Notification .............................................................................................................................. 371
Log Setting .......................................................................................................................................... 373
Firmware Upgrade .............................................................................................................................. 377
Backup/Restore .................................................................................................................................. 380
Diagnostic ........................................................................................................................................... 384
Troubleshooting and Appendices .................................................................................................390
Troubleshooting .................................................................................................................................. 391
VMG/XMG/EMG Series User’s Guide
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Table of Contents
Table of Contents
Document Conventions ....... .... ... .... ............................................ .... ... .... .............................................3
Contents Overview .............................................................................................................................4
Table of Contents.................................................................................................................................6
Part I: User’s Guide.......................................................................................... 17
Chapter 1
Introducing the Zyxel Device ........................... .... .... ... ............................................. ... .....................18
1.1 Overview ......................................................................................................................................... 18
1.1.1 Internet Access ...................................................................................................................... 21
1.1.2 Ethernet WAN ........................................................................................................................ 22
1.1.3 Dual-Band .............................................................................................................................. 23
1.1.4 Triple Play ............................................................................................................................... 24
1.1.5 WAN Priority ........................................................................................................................... 24
1.1.6 Wireless Access ...................................................................................................................... 25
1.1.7 Zyxel Device’s USB Support .................................................................................................. 25
1.1.8 VoIP Features ......................................................................................................................... 27
1.1.9 SFP ........................................................................................................................................... 27
1.2 Ways to Manage the Zyxel Device .............................................................................................. 27
1.3 Good Habits for Managing the Zyxel Device ............................................................................. 28
1.4 Hardware ......................................................................................................................................... 28
1.4.1 Front Panels ............................................................................................................................ 28
1.4.2 LEDs (Lights) ........................................................................................................................... 37
1.4.3 Rear Panels ............................................................................................................................ 53
1.4.4 Using the WLAN and WPS Buttons ....................................................................................... 62
1.4.5 The RESET Button .................................................................................................................... 63
Chapter 2
The Web Configurator........................................................................................................................65
2.1 Overview ......................................................................................................................................... 65
2.1.1 Accessing the Web Configurator ....................................................................................... 65
2.2 Web Configurator Layout .............................................................................................................. 67
2.2.1 Navigation Panel .................................................................................................................. 67
2.2.2 Widget Icon ........................................................................................................................... 74
Chapter 3
Quick Start..........................................................................................................................................75
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Table of Contents
3.1 Overview ......................................................................................................................................... 75
3.2 Quick Start Setup ............................................................................................................................ 75
3.2.1 Time Zone ............................................................................................................................... 75
3.2.2 Internet ................................................................................................................................... 76
3.3 WiFi ................................................................................................................................................... 78
Chapter 4
Tutorials...............................................................................................................................................79
4.1 Overview ......................................................................................................................................... 79
4.2 Setting Up an ADSL PPPoE Connection ....................................................................................... 79
4.3 Setting Up a Secure Wireless Network .......................................................................................... 82
4.3.1 Configuring the Wireless Network Settings ......................................................................... 82
4.3.2 Using WPS ............................................................................................................................... 85
4.3.3 Without WPS ........................................................................................................................... 89
4.4 Setting Up Multiple Wireless Groups ............................................................................................. 90
4.5 Using the File Sharing Feature ....................................................................................................... 94
4.5.1 Set Up File Sharing ................................................................................................................. 94
4.5.2 Access Your Shared Files From a Computer ...................................................................... 96
4.6 Access Your Shared Files From a Computer ............................................................................... 96
4.7 Using the Media Server Feature .................................................................................................... 97
4.7.1 Configuring the Zyxel Device .............................................................................................. 97
4.7.2 Using Windows Media Player ...............................................................................................98
4.7.3 Using a Digital Media Adapter .......................................................................................... 101
4.8 Configuring Static Route for Routing to Another Network ...................................................... 102
4.9 Configuring QoS Queue and Class Setup ................................................................................. 105
4.10 Access the Zyxel Device Using DDNS ....................................................................................... 108
4.10.1 Registering a DDNS Account on www.dyndns.org ....................................................... 108
4.10.2 Configuring DDNS on Your Zyxel Device ........................................................................ 109
4.10.3 Testing the DDNS Setting .................................................................................................. 109
4.11 Configuring the MAC Address Filter ......................................................................................... 110
Part II: Technical Reference.........................................................................112
Chapter 5
Connection Status Screens.............................................................................................................113
5.1 The Connection Status Screen .................................................................................................... 113
5.1.1 Layout Icon .......................................................................................................................... 113
5.1.2 The Connectivity Screen .................................................................................................... 113
5.1.3 Icon and Device Name .....................................................................................................114
5.2 The System Info Screen ................................................................................................................ 115
5.3 The WiFi Settings Screen ............................................................................................................... 117
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Table of Contents
5.4 The Guest WiFi Settings Screen ................................................................................................... 119
5.5 The LAN Screen ............................................................................................................................. 121
5.6 The Parental Control Screen ....................................................................................................... 122
5.6.1 Create/Edit a Parental Control Profile .............................................................................. 124
5.6.2 Define a Schedule .............................................................................................................. 125
Chapter 6
Broadband........................................................................................................................................127
6.1 Overview ....................................................................................................................................... 127
6.1.1 What You Can Do in this Chapter ..................................................................................... 127
6.1.2 What You Need to Know ................................................................................................... 128
6.1.3 Before You Begin ................................................................................................................. 131
6.2 The Broadband Screen ................................................................................................................ 131
6.2.1 Add/Edit Internet Connection ........................................................................................... 132
6.3 The Cellular Backup Screen ........................................................................................................ 140
6.4 The Broadband Advanced Screen ............................................................................................ 146
6.5 Ethernet WAN ................................................................................................................................ 150
6.6 Technical Reference .................................................................................................................... 150
Chapter 7
Wireless.............................................................................................................................................156
7.1 Wireless Overview ......................................................................................................................... 156
7.1.1 What You Can Do in this Chapter ..................................................................................... 156
7.1.2 What You Need to Know ................................................................................................... 156
7.2 The Wireless General Settings Screen ......................................................................................... 157
7.2.1 No Security ........................................................................................................................... 160
7.2.2 More Secure (WPA(2)-PSK) ................................................................................................ 160
7.3 The Guest/More AP Screen ......................................................................................................... 162
7.3.1 The Edit Guest/More AP Screen ....................................................................................... 162
7.4 The MAC Authentication Screen ................................................................................................ 166
7.4.1 Add/Edit MAC Addresses .................................................................................................. 167
7.5 The WPS Screen ............................................................................................................................ 168
7.6 The WMM Screen .......................................................................................................................... 169
7.7 The Others Screen ........................................................................................................................ 170
7.8 The Channel Status Screen ......................................................................................................... 173
7.9 The MESH Screen .......................................................................................................................... 173
7.10 The WLAN Scheduler Screen ..................................................................................................... 175
7.10.1 Add/Edit Rules .................................................................................................................. 177
7.11 Technical Reference .................................................................................................................. 178
7.11.1 Wireless Network Overview .............................................................................................. 178
7.11.2 Additional Wireless Terms ................................................................................................. 179
7.11.3 Wireless Security Overview ............................................................................................... 179
7.11.4 Signal Problems ................................................................................................................. 181
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7.11.5 BSS ....................................................................................................................................... 182
7.11.6 MBSSID ................................................................................................................................ 182
7.11.7 Preamble Type .................................................................................................................. 183
7.11.8 WiFi Protected Setup (WPS) ............................................................................................. 183
Chapter 8
Home Networking............................................................................................................................190
8.1 Home Networking Overview ....................................................................................................... 190
8.1.1 What You Can Do in this Chapter ..................................................................................... 190
8.1.2 What You Need To Know ................................................................................................... 191
8.1.3 Before You Begin ................................................................................................................. 192
8.2 The LAN Setup Screen .................................................................................................................. 192
8.3 The LAN Static DHCP Screen ....................................................................................................... 196
8.4 The UPnP Screen ........................................................................................................................... 198
8.4.1 Turning On UPnP in Windows 7 Example .......................................................................... 199
8.4.2 Turning on UPnP in Windows 10 Example ......................................................................... 201
8.5 The LAN Additional Subnet Screen ............................................................................................. 203
8.6 The STB Vendor ID Screen ............................................................................................................ 205
8.7 The Wake on LAN Screen ............................................................................................................ 205
8.8 The TFTP Server Name Screen ..................................................................................................... 206
8.9 Technical Reference .................................................................................................................... 207
8.9.1 LANs, WANs and the Zyxel Device .................................................................................... 207
8.9.2 DHCP Setup ......................................................................................................................... 207
8.9.3 DNS Server Addresses ......................................................................................................... 208
8.9.4 LAN TCP/IP ........................................................................................................................... 208
Chapter 9
Routing..............................................................................................................................................210
9.1 Overview ....................................................................................................................................... 210
9.2 Static Route Screen ...................................................................................................................... 210
9.2.1 Add/Edit Static Route ......................................................................................................... 211
9.3 The DNS Route Screen ................................................................................................................. 213
9.3.1 The DNS Route Add Screen ............................................................................................... 213
9.4 The Policy Route Screen .............................................................................................................. 214
9.4.1 Add/Edit Policy Route ........................................................................................................ 215
9.5 The RIP Screen ............................................................................................................................... 216
Chapter 10
Quality of Service (QoS) ........................................ ..........................................................................218
10.1 QoS Overview ............................................................................................................................. 218
10.1.1 What You Can Do in this Chapter ................................................................................... 218
10.2 What You Need to Know ........................................................................................................... 219
10.3 The Quality of Service General Screen .................................................................................... 220
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Table of Contents
10.4 The Queue Setup Screen ........................................................................................................... 222
10.4.1 Adding a QoS Queue ....................................................................................................... 225
10.5 The QoS Classification Setup Screen ........................................................................................ 226
10.5.1 Add/Edit QoS Class ........................................................................................................... 226
10.6 The QoS Shaper Setup Screen .................................................................................................. 230
10.6.1 Add/Edit a QoS Shaper .................................................................................................... 231
10.7 The QoS Policer Setup Screen ................................................................................................... 231
10.7.1 Add/Edit a QoS Policer .................................................................................................... 232
10.8 Technical Reference .................................................................................................................. 234
Chapter 11
Network Address Translation (NAT)................................................................................................ 239
11.1 NAT Overview ............................................................................................................................. 239
11.1.1 What You Can Do in this Chapter ................................................................................... 239
11.1.2 What You Need To Know ................................................................................................. 239
11.2 The Port Forwarding Screen ...................................................................................................... 240
11.2.1 Add/Edit Port Forwarding ................................................................................................ 242
11.3 The Port Triggering Screen ......................................................................................................... 244
11.3.1 Add/Edit Port Triggering Rule ...........................................................................................246
11.4 The DMZ Screen .......................................................................................................................... 247
11.5 The ALG Screen .......................................................................................................................... 248
11.6 The Address Mapping Screen ................................................................................................... 249
11.6.1 Add/Edit Address Mapping Rule ..................................................................................... 250
11.7 The NAT Sessions Screen ............................................................................................................ 251
11.8 Technical Reference .................................................................................................................. 252
11.8.1 NAT Definitions ................................................................................................................... 252
11.8.2 What NAT Does ................................................................................................................. 253
11.8.3 How NAT Works .................................................................................................................. 254
11.8.4 NAT Application ................................................................................................................ 254
Chapter 12
Dynamic DNS Setup.........................................................................................................................257
12.1 DNS Overview ............................................................................................................................. 257
12.1.1 What You Can Do in this Chapter ................................................................................... 257
12.1.2 What You Need To Know ................................................................................................. 257
12.2 The DNS Entry Screen ................................................................................................................. 258
12.2.1 Add/Edit DNS Entry ........................................................................................................... 258
12.3 The Dynamic DNS Screen .......................................................................................................... 259
Chapter 13
IGMP/MLD.........................................................................................................................................261
13.1 IGMP/MLD Overview .................................................................................................................. 261
13.1.1 What You Need To Know ................................................................................................. 261
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Table of Contents
13.2 The IGMP/MLD Screen ............................................................................................................... 261
Chapter 14
VLAN Group......................................................................................................................................264
14.1 Overview ..................................................................................................................................... 264
14.1.1 What You Can Do in this Chapter ................................................................................... 264
14.2 The VLAN Group Settings ........................................................................................................... 264
14.2.1 Add/Edit a VLAN Group ...................................................................................................265
Chapter 15
Interface Grouping..........................................................................................................................266
15.1 Interface Grouping Overview ................................................................................................... 266
15.1.1 What You Can Do in this Chapter ................................................................................... 266
15.2 The Interface Grouping Screen ................................................................................................ 266
15.2.1 Interface Group Configuration ....................................................................................... 268
15.2.2 Interface Grouping Criteria .............................................................................................269
Chapter 16
USB Service........................ .... .... ... ............................................ .... ....................................................271
16.1 USB Service Overview ............................................................................................................... 271
16.1.1 What You Can Do in this Chapter ................................................................................... 271
16.1.2 What You Need To Know ................................................................................................. 271
16.1.3 Before You Begin ............................................................................................................... 272
16.2 The File Sharing Screen .............................................................................................................. 272
16.2.1 The Add New Share Screen ............................................................................................. 274
16.2.2 The Add New User Screen ............................................................................................... 275
16.3 The Media Server Screen .......................................................................................................... 275
Chapter 17
Home Connectivity..........................................................................................................................277
17.1 Home Connectivity Overview .................................................................................................. 277
17.2 The Home Connectivity Screen ................................................................................................ 277
Chapter 18
Firewall..............................................................................................................................................279
18.1 Firewall Overview ........................................................................................................................ 279
18.1.1 What You Can Do in this Chapter ................................................................................... 279
18.1.2 What You Need to Know ................................................................................................. 280
18.2 The Firewall Screen ..................................................................................................................... 280
18.3 The Protocol Screen ................................................................................................................... 281
18.3.1 Add New/Edit Protocol Entry ........................................................................................... 282
18.4 The Access Control Screen ....................................................................................................... 283
18.4.1 Add/Edit an ACL Rule ....................................................................................................... 284
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18.5 The DoS Screen ........................................................................................................................... 286
Chapter 19
MAC Filter .........................................................................................................................................288
19.1 MAC Filter Overview ................................................................................................................... 288
19.2 The MAC Filter Screen ................................................................................................................ 288
Chapter 20
Parental Control...............................................................................................................................290
20.1 Parental Control Overview ........................................................................................................ 290
20.2 The Parental Control Screen ..................................................................................................... 290
20.2.1 Add/Edit a Parental Control Profile ................................................................................ 291
Chapter 21
Scheduler Rule .................................................................................................................................296
21.1 Scheduler Rule Overview .......................................................................................................... 296
21.2 The Scheduler Rule Screen ........................................................................................................ 296
21.2.1 Add/Edit a Schedule Rule ................................................................................................296
Chapter 22
Certificates .......................................................................................................................................298
22.1 Certificates Overview ................................................................................................................ 298
22.1.1 What You Can Do in this Chapter ................................................................................... 298
22.2 What You Need to Know ........................................................................................................... 298
22.3 The Local Certificates Screen ................................................................................................... 298
22.3.1 Create Certificate Request ............................................................................................. 299
22.3.2 View Certificate Request ................................................................................................. 300
22.4 The Trusted CA Screen ............................................................................................................... 301
22.4.1 View Trusted CA Certificate ............................................................................................ 302
22.4.2 Import Trusted CA Certificate .......................................................................................... 303
Chapter 23
Voice.................................................................................................................................................305
23.1 Voice Overview .......................................................................................................................... 305
23.1.1 What You Can Do in this Chapter ................................................................................... 305
23.1.2 What You Need to Know About VoIP ............................................................................. 305
23.2 Before You Begin ........................................................................................................................ 306
23.3 The SIP Account Screen ............................................................................................................. 306
23.3.1 The SIP Account Add/Edit Screen ................................................................................... 307
23.4 The SIP Service Provider Screen ................................................................................................ 311
23.4.1 The SIP Service Provider Add/Edit Screen ...................................................................... 312
23.5 The Phone Device Screen ......................................................................................................... 316
23.5.1 The Phone Device Edit Screen ........................................................................................ 317
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Table of Contents
23.6 The Phone Region Screen ......................................................................................................... 318
23.7 The Call Rule Screen .................................................................................................................. 319
23.8 The Call History Screen ............................................................................................................... 320
23.9 The Call Summary Screen .......................................................................................................... 321
23.10 Technical Reference ................................................................................................................ 322
23.10.1 Quality of Service (QoS) ................................................................................................. 330
23.10.2 Phone Services Overview ............................................................................................... 330
Chapter 24
Log ..................................... ................................................ ...............................................................335
24.1 Log Overview .............................................................................................................................. 335
24.1.1 What You Can Do in this Chapter ................................................................................... 335
24.1.2 What You Need To Know ................................................................................................. 335
24.2 The System Log Screen .............................................................................................................. 336
24.3 The Security Log Screen ............................................................................................................. 336
Chapter 25
Traffic Status .....................................................................................................................................338
25.1 Traffic Status Overview ............................................................................................................... 338
25.1.1 What You Can Do in this Chapter ................................................................................... 338
25.2 The WAN Status Screen .............................................................................................................. 338
25.3 The LAN Status Screen ............................................................................................................... 339
25.4 The NAT Status Screen ................................................................................................................ 340
Chapter 26
VoIP Status........................................................................................................................................342
26.1 VoIP Status Overview ................................................................................................................. 342
Chapter 27
ARP Table..........................................................................................................................................345
27.1 ARP Table Overview ................................................................................................................... 345
27.1.1 How ARP Works .................................................................................................................. 345
27.2 ARP Table Screen ....................................................................................................................... 346
Chapter 28
Routing Table....................................................................................................................................347
28.1 Routing Table Overview ............................................................................................................ 347
28.2 The Routing Table Screen .......................................................................................................... 347
Chapter 29
Multicast Status ...............................................................................................................................349
29.1 Multicast Status Overview ......................................................................................................... 349
29.2 The IGMP Status Screen ............................................................................................................. 349
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Table of Contents
29.3 The MLD Status Screen ............................................................................................................... 350
Chapter 30
xDSL Statistics ....................................... ... .... .... ............................................ ... ..................................351
30.1 xDSL Statistics Overview ............................................................................................................. 351
Chapter 31
WLAN Station Status .........................................................................................................................354
31.1 WLAN Station Status Overview .................................................................................................. 354
Chapter 32
Cellular Statistics .............................................................................................................................356
32.1 Cellular Statistics Overview ....................................................................................................... 356
32.2 The Cellular Statistics Screen ..................................................................................................... 356
Chapter 33
System...............................................................................................................................................358
33.1 System Overview ........................................................................................................................ 358
33.2 The System Screen ...................................................................................................................... 358
Chapter 34
User Account.............................................................. ... .... ............................................ ...................359
34.1 User Account Overview ............................................................................................................. 359
34.2 The User Account Screen .......................................................................................................... 359
34.2.1 The User Account Add/Edit Screen ................................................................................ 360
Chapter 35
Remote Management.....................................................................................................................362
35.1 Remote Management Overview ............................................................................................. 362
35.2 The MGMT Services Screen ....................................................................................................... 362
35.3 The Trust Domain Screen ............................................................................................................ 363
35.4 The Add Trust Domain Screen ................................................................................................... 364
Chapter 36
SNMP .................................................................................................................................................365
36.1 SNMP Overview .......................................................................................................................... 365
36.2 The SNMP Screen ........................................................................................................................ 366
Chapter 37
Time Settings.....................................................................................................................................368
37.1 Time Settings Overview .............................................................................................................. 368
37.2 The Time Screen .......................................................................................................................... 368
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Table of Contents
Chapter 38
E-mail Notification ...........................................................................................................................371
38.1 E-mail Notification Overview ..................................................................................................... 371
38.2 The E-mail Notification Screen .................................................................................................. 371
38.2.1 E-mail Notification Edit ...................................................................................................... 372
Chapter 39
Log Setting ............. .... ... .... ............................................ .... ...............................................................373
39.1 Logs Setting Overview ................................................................................................................ 373
39.2 The Log Settings Screen ............................................................................................................. 373
39.2.1 Example E-mail Log ........................................................................................................... 375
Chapter 40
Firmware Upgrade........................................................ .... .... ............................................ ...............377
40.1 Firmware Upgrade Overview .................................................................................................... 377
40.2 The Firmware Screen .................................................................................................................. 377
Chapter 41
Backup/Restore ...............................................................................................................................380
41.1 Backup/Restore Overview ........................................................................................................ 380
41.2 The Backup/Restore Screen ...................................................................................................... 380
41.3 The Reboot Screen ..................................................................................................................... 382
Chapter 42
Diagnostic.........................................................................................................................................384
42.1 Diagnostic Overview .................................................................................................................. 384
42.1.1 What You Can Do in this Chapter ................................................................................... 384
42.2 What You Need to Know ........................................................................................................... 384
42.3 Ping & TraceRoute & NsLookup ................................................................................................ 385
42.4 The 802.1ag (CFM) Screen ........................................................................................................ 386
42.5 The 802.3ah (OAM) Screen ....................................................................................................... 387
42.6 The OAM Ping Screen ................................................................................................................ 388
Part III: Troubleshooting and Appendices..................................................390
Chapter 43
Troubleshooting................................................................................................................................391
43.1 Power, Hardware Connections, and LEDs ............................................................................... 391
43.2 Zyxel Device Access and Login ................................................................................................ 392
43.3 Internet Access ........................................................................................................................... 393
43.4 Wireless Internet Access ............................................................................................................. 395
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Table of Contents
43.5 USB Device Connection ............................................................................................................ 396
43.6 UPnP ............................................................................................................................................. 396
Appendix A Customer Support ..................................................................................................... 398
Appendix B Wireless LANs............................................................................................................... 404
Appendix C IPv6.............................................................................................................................. 417
Appendix D Services....................................................................................................................... 425
Appendix E Legal Information ....................................................................................................... 429
Index.................................................................................................................................................437
VMG/XMG/EMG Series User’s Guide
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PART I
User’s Guide
17
CHAPTER 1
Introducing the Zyxel Device
1.1 Overview
The VMG/XMG Series are wireless VDSL routers while EMG Series are Gigabit Ethernet gateway.
Zyxel Device refers to these models as outlined below.
• VMG1312-B10D • VMG8623-T50A
• VMG3312-T20A • VMG8823-Bx0B
• VMG3625-T20A • VMG8825-Bx0A
• VMG3625-T50A • VMG8825-BX0B
• VMG3925-B10B • VMG8825-BX0C
• VMG3925-B10C • VMG8825-T50
• XMG3927-B50A • VMG8924-B10D
• VMG3927-Bx0A • VMG8623-T50B
• VMG3625-T50B • EMG5523-T50B
• EMG3525-T50B
The following table describes the feature differences of the Zyxel Device by model.
Table 1 Zyxel Device Comparison Table
VMG1312-B10D VMG3312-T20A VMG3625-T20A VMG3625-T50A VMG3925-B10B
Gigabit
Ethernet
LAN
Ethernet
WAN
2.4G
WLAN
5G WLAN N N Y Y Y
G.fastNNNNN
VoIPNNNNN
MESHNNNNN
Wake on
LAN
Cellular
Backup
Media
Server
File
Sharing
Convert the fourth
YYYYY
LAN port to work
as a WAN port
YYYYY
YYYYY
YYYYY
YYYYY
YYYYY
YYYY
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Chapter 1 Introducing the Zyxel Device
Table 1 Zyxel Device Comparison Table (continued)
VMG1312-B10D VMG3312-T20A VMG3625-T20A VMG3625-T50A VMG3925-B10B
IGMP/
MLD
VDSL 35b
Profile
Note: See Section Table 40 on page 147 for more information on VDSL profile.
YNNNY
NNNYN
Firmware
Version
5.13 5.30 5.30 5.50 5.13
Table 2 Zyxel Device Comparison Table
VMG3925-B10C XMG3927-B50A VMG3927-BX0A VMG8623-T50A VMG8823-BX0B
Gigabit
Ethernet
LAN
Ethernet
WAN
2.4G
WLAN
5G WLANYYYYY
G.fastNYNNN
VoIPNNNY Y
MESH N Y Y N Y
Wake on
LAN
Cellular
Backup
Media
Server
File
Sharing
IGMP/
MLD
VDSL 35b
Profile
Note: See Section Table 40 on page 147 for more information on VDSL profile.
YYYYY
YYYYY
YYYYY
YYYYY
YYYYY
YYYYY
YYYYY
YYYNY
NYYYY
Firmware
Version
5.13 5.13 5.13 5.50 5.13
Table 3 Zyxel Device Comparison Table
VMG8825-BX0A VMG8825-BX0B VMG8825-BX0C VMG8825-T50 VMG8924-B10D
Gigabit
Ethernet
LAN
Ethernet
WAN
2.4G
WLAN
5G WLANYYYYY
YYYYY
YYYYY
YYYYY
VMG/XMG/EMG Series User’s Guide
19
Chapter 1 Introducing the Zyxel Device
Table 3 Zyxel Device Comparison Table (continued)
VMG8825-BX0A VMG8825-BX0B VMG8825-BX0C VMG8825-T50 VMG8924-B10D
G.fastNNNNN
VoIPYYYYY
MESHYYYNN
Wake on
LAN
Cellular
Backup
Media
Server
File
Sharing
IGMP/
MLD
VDSL 35b
Profile
Note: See Section Table 40 on page 147 for more information on VDSL profile.
YYYYY
YYYYY
YYYYY
YYYYY
YYYNY
YYYYN
Firmware
Version
5.13 5.13 5.13 5.50 5.13
Table 4 Zyxel Device Comparison Table
VMG8623-T50B VMG3625-T50B EMG5523-T50B EMG3525-T50B
Gigabit
Ethernet
Ports
Ethernet
WAN
2.4G
WLAN
5G WLANYYYY
G.fastNNNN
VoIPYNYN
MESHNNNN
Wake on
LAN
Cellular
Backup
Media
Server
File
Sharing
IGMP/
MLD
VDSL 35b
Profile
Note: See Section Table 40 on page 147 for more information on VDSL profile.
YYYY
YYYY
YYYY
YYYY
YYYY
YYYY
YYYY
NNNN
YYNN
Firmware
Version
5.50 5.50 5.50 5.50
VMG/XMG/EMG Series User’s Guide
20
1.1.1 Internet Access
A
For VMG/XMG series, your Zyxel Device provides shared Internet access by connecting the DSL port to
the DSL or MODEM jack on a splitter or your telephone jack. You can have multiple WAN services over
one ADSL or VDSL. The Zyxel Device cannot work in ADSL and VDSL mode at the same time.
For EMG series, it provides Internet access by connecting the WAN port to your ISP.
You can have gigabit Internet access by connecting the DSL port to the DSL or MODEM jack on a splitter
or your telephone jack for G.fast.
G.FAST is the acronym for Fast Access to Subscriber Terminals, and the letter G stands for the ITU-T G
series of recommendations. G.fast is a technology providing gigabit speeds over traditional copper
twisted-pair wires. G.fast applies Fiber-To-The-distribution point (FTTdp) structure, which reuses the
deployed copper wire for the final meters.
Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you configure in
the Zyxel Device. Refer to Section 6.2 on page 131 for the Network Setting > Broadband
screen.
Computers can connect to the Zyxel Device’s LAN ports (or wirelessly).
Chapter 1 Introducing the Zyxel Device
Figure 1 Zyxel Device’s Internet Access Application (VMG/XMG series)
VMG/XMG/EMG Series User’s Guide
21
Chapter 1 Introducing the Zyxel Device
Figure 2 Zyxel Device’s Internet Access Application (EMG series)
Figure 3 Zyxel Device’s Internet Access Application: G.fast (VMG/XMG Series)
You can also configure Firewall on the Zyxel Device for secure Internet access. When the Firewall is on,
all incoming traffic from the Internet to your network is blocked by default unless it is initiated from your
network. This means that probes from the outside to your network are not allowed, but you can safely
browse the Internet and download files.
Only use firmware for your Zyxel Device’s specific model. Refer to the
label on the bottom of your Zyxel Device.
1.1.2 Ethernet WAN
For VMG/XMG series, if you prefer not to use a DSL line and you have another broadband modem or
router (such as ADSL) available, you can use the Ethernet WAN port and then connect it to the
broadband modem or router.
VMG/XMG/EMG Series User’s Guide
22
Chapter 1 Introducing the Zyxel Device
Figure 4 Zyxel Device’s Internet Access Application: Ethernet WAN (VMG/XMG series)
For EMG series, if you have another broadband modem or router available, you can connect the WAN
port to the broadband modem or router.
Figure 5 Zyxel Device’s Internet Access Application: Ethernet WAN (EMG series)
This way, you can access the Internet via an Ethernet connection and still use the QoS, Firewall and
parental control functions on the Zyxel Device.
1.1.3 Dual-Band
The EMG is a dual-band gateway and able to function both 2.4G and 5G networks at the same time.
You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz
band for time sensitive traffic like high-definition video, music, and gaming.
VMG/XMG/EMG Series User’s Guide
23
Chapter 1 Introducing the Zyxel Device
Figure 6 Dual-Band Application
1.1.4 Triple Play
The ISP may provide “triple play” service to the Zyxel Device. This allows you to take advantage of “triple
play” services such as Voice over IP telephony, and streaming video/audio media all at the same time,
with no noticeable loss in bandwidth.
Figure 7 Triple Play Example
1.1.5 WAN Priority
The WAN connection priority is as follows:
1 Ethernet WAN
2 G.fast/DSL
3 Cellular WAN (3G/4G)
See Section 1.1.7 on page 25 for more information about Cellular backup.
VMG/XMG/EMG Series User’s Guide
24
1.1.6 Wireless Access
The Zyxel Device is a wireless Access Point (AP) for IEEE 802.11b/g/n/a/ac wireless clients, such as
notebook computers, iPads, smartphones, etc. It allows them to connect to the Internet without having
to rely on inconvenient Ethernet cables.
Your Zyxel Device supports WiFi Protected Setup (WPS), which allows you to quickly set up a wireless
network with strong security.
See Section on page 37 for more information about how to set up a wireless network with WLAN and
WPS buttons.
Figure 8 Wireless Access Example
Chapter 1 Introducing the Zyxel Device
1.1.7 Zyxel Device’s USB Support
The USB port of the Zyxel Device is used for cellular WAN backup, file-sharing, and media server.
Cellular WAN (3G/4G) Backup
Connect a supported cellular USB dongle with an active SIM card to the USB port. This adds a second
WAN interface and allows the Zyxel Device to wirelessly access the Internet via a cellular network. The
cellular WAN connection is a backup in case the DSL connection fails.
To set up a cellular connection, click Network > Broadband > Cellular Backup.
VMG/XMG/EMG Series User’s Guide
25
Chapter 1 Introducing the Zyxel Device
To update the supported cellular USB dongle list, download the latest WWAN package from the Zyxel
website and upload it to the Zyxel Device using the Maintenance > Firmware Upgrade screen.
Figure 9 Internet Access Application: Cellular WAN
File Sharing
Use the built-in USB 3.0 port to share files on a USB memory stick or a USB hard drive (B). Use FTP to access
the files on the USB device.
Figure 10 USB File Sharing Application
Media Server
You can also use the Zyxel Device as a media server. This lets anyone on your network play video, music,
and photos from a USB device (B) connected to the Zyxel Device’s USB port (without having to copy
them to another computer).
VMG/XMG/EMG Series User’s Guide
26
Chapter 1 Introducing the Zyxel Device
Figure 11 USB Media Server Application
1.1.8 VoIP Features
You can register up to 2 SIP (Session Initiation Protocol) accounts and use the Zyxel Device to make and
receive VoIP telephone calls:
Figure 12 Zyxel Device’s VoIP Features
Calls via a VoIP service provider - the Zyxel Device sends your call to a VoIP service provider’s SIP server
which forwards your calls to either VoIP or PSTN phones.
1.1.9 SFP
The Zyxel Device provides shared Internet access by connecting a Small Form-Factor Pluggable (SFP)
transceiver to the SFP port. In addition, you can connect computers, IPTVs, gaming consoles, and other
Ethernet devices to the Ethernet ports for fiber-speed Internet access.
1.2 Ways to Manage the Zyxel Device
Use any of the following methods to manage the Zyxel Device.
• Web Configurator. This is recommended for management of the Zyxel Device using a (supported)
web browser.
VMG/XMG/EMG Series User’s Guide
27
Chapter 1 Introducing the Zyxel Device
• FTP. Use FTP for firmware upgrades and configuration backup/restore.
1.3 Good Habits for Managing the Zyxel Device
Do the following things regularly to make the Zyxel Device more secure and to manage the Zyxel
Device more effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different types of
characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working
configuration may be useful if the device becomes unstable or even crashes. If you forget your
password, you will have to reset the Zyxel Device to its factory default settings. If you backed up an
earlier configuration file, you would not have to totally re-configure the Zyxel Device. You could
simply restore your last configuration.
1.4 Hardware
This section describes the front and rear panels for each model. If your model is not shown here, refer to
the Zyxel Device’s Quick Start Guides to see the product drawings and how to make the hardware
connections.
1.4.1 Front Panels
The LED indicators are located on the front panel.
Figure 13 VMG1312-B10D LED Indicators
VMG/XMG/EMG Series User’s Guide
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Chapter 1 Introducing the Zyxel Device
Figure 14 VMG3312-T20A Front Panel
Figure 15 VMG3625-T20A Front Panel
VMG/XMG/EMG Series User’s Guide
29
Chapter 1 Introducing the Zyxel Device
Figure 16 VMG3625-T50A Front Panel
Figure 17 VMG3925-B10B Front Panel
VMG/XMG/EMG Series User’s Guide
30
Chapter 1 Introducing the Zyxel Device
Figure 18 VMG3925-B10C Front Panel
Figure 19 VMG3927-Bx0A Front Panel
VMG/XMG/EMG Series User’s Guide
31
Chapter 1 Introducing the Zyxel Device
Figure 20 VMG8623-T50A Front Panel
Figure 21 VMG8823-Bx0B Front Panel
VMG/XMG/EMG Series User’s Guide
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Chapter 1 Introducing the Zyxel Device
Figure 22 VMG8825-Bx0A Front Panel
Figure 23 VMG8825-Bx0B / VMG8825-Bx0C Front Panel
VMG/XMG/EMG Series User’s Guide
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Chapter 1 Introducing the Zyxel Device
Figure 24 VMG8825-T50 Front Panel
VMG/XMG/EMG Series User’s Guide
34
Chapter 1 Introducing the Zyxel Device
Figure 25 VMG8924-B10D Front Panel
Figure 26 XMG3927-B50A Front Panel
VMG/XMG/EMG Series User’s Guide
35
Chapter 1 Introducing the Zyxel Device
Figure 27 VMG8623-T50B/EMG5523-T50B Front Panel
Figure 28 VMG3625-T50B/EMG3523-T50B Front Panel
VMG/XMG/EMG Series User’s Guide
36
1.4.2 LEDs (Lights)
None of the LEDs are on if the Zyxel Device is not receiving power.
Table 5 VMG1312-B10D LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The Zyxel Device is receiving power and ready for use.
DSL Green On The DSL line is up.
INTERNET Green On The Zyxel Device has an IP connection but no traffic.
ETHERNET1~4 Green On The Zyxel Device has a successful 10/100 Mbps Ethernet connection with a
WLAN/WPS Green On The wireless network is activated.
USB Green On The Zyxel Device recognizes a USB connection through the USB slot.
Chapter 1 Introducing the Zyxel Device
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Off The Zyxel Device is not receiving power.
Blinking The Zyxel Device is initializing the DSL line.
Off The DSL line is down.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
device on the Local Area Network (LAN).
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100
Mbps.
Off The Zyxel Device does not have an Ethernet connection with the LAN.
Blinking The Zyxel Device is communicating with wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a wireless client.
Off The wireless network is not activated.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
connected to it.
Off The Zyxel Device does not detect a USB connection through the USB slot.
Table 6 VMG3312-T20A LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Off The Zyxel Device is not receiving power.
VMG/XMG/EMG Series User’s Guide
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Chapter 1 Introducing the Zyxel Device
Table 6 VMG3312-T20A LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
ETHERNET1~4 Green On The Zyxel Device has a successful 10/100 Mbps Ethernet connection with a
device on the Local Area Network (LAN).
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100
Mbps.
Off The Zyxel Device does not have an Ethernet connection with the LAN.
WLAN Green On The wireless network is activated.
Blinking The Zyxel Device is communicating with wireless clients.
WPS Amber Blinking The Zyxel Device is setting up a WPS connection with a wireless client.
Off The wireless network is not activated.
DSL Green On The VDSL line is up.
Blinking The Zyxel Device is initializing the VDSL line.
Off The DSL line is down.
Orange On The ADSL line is up.
Slow
Blinking
Fast
Blinking
WAN Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the WAN.
INTERNET Green On The Zyxel Device has an IP connection but no traffic.
Blinking The VMG is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The VMG attempted to make an IP connection but failed. Possible causes
USB Green On The Zyxel Device recognizes a USB connection through the USB slot.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
Off The Zyxel Device does not detect a USB connection through the USB slot.
The Zyxel Device is detecting carrier signals.
The Zyxel Device is initializing the VDSL line.
on the WAN.
1000 Mbps.
Your device has a WAN IP address (either static or assigned by a DHCP
server). PPP negotiation was successfully completed (if used) and the DSL
connection is up.
are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
connected to it.
Table 7 VMG3625-T20A LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
VMG/XMG/EMG Series User’s Guide
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Chapter 1 Introducing the Zyxel Device
Table 7 VMG3625-T20A LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
DSL Green On The VDSL link is up.
Blinking The Zyxel Device is initializing the VDSL line.
Off The DSL link is down.
Orange On The ADSL link is up.
Slow
Blinking
Fast
Blinking
INTERNET Green On The Zyxel Device has an IP connection but no traffic.
Blinking The VMG is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The VMG attempted to make an IP connection but failed. Possible causes
WAN Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the WAN.
ETHERNET1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
WLAN/WPS Green On The wireless network is activated.
Blinking The Zyxel Device is communicating with wireless clients.
Off The wireless network is not activated or down.
Orange Blinking The Zyxel Device is setting up a WPS connection with a wireless client.
USB Green On The Zyxel Device recognizes a USB connection through the USB slot.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
Off The Zyxel Device does not detect a USB connection through the USB slot.
The Zyxel Device is detecting carrier signals.
The Zyxel Device is initializing the ADSL link.
Your device has a WAN IP address (either static or assigned by a DHCP
server). PPP negotiation was successfully completed (if used) and the DSL
connection is up.
are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
on the WAN.
1000 Mbps.
with a device on the Local Area Network (LAN).
1000 Mbps.
connected to it.
Table 8 VMG3925-B10B LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Off The Zyxel Device is not receiving power.
VMG/XMG/EMG Series User’s Guide
39
Chapter 1 Introducing the Zyxel Device
Table 8 VMG3925-B10B LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
DSL Green On The VDSL link is up.
Blinking The Zyxel Device is initializing the VDSL link.
Orange On The ADSL link is up.
Blinking The Zyxel Device is initializing the ADSL link.
Off The DSL link is down.
Internet Green On The Zyxel Device has an IP connection but no traffic.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
Ethernet
WAN
LAN1~4 Green On The Zyxel Device has a successful 1000 Mbps Ethernet connection with a
2.4G WLAN/
WPS
5G WLAN/
WPS
USB1 Green On The Zyxel Device recognizes a USB connection through the USB1 slot.
Green On The Zyxel Device has a successful 1000 Mbps Ethernet connection on the
WAN.
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 1000
Mbps.
Orange On The Zyxel Device has a successful 10/100 Mbps Ethernet connection on the
WAN.
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100
Mbps.
Off There is no Ethernet connection on the WAN.
device on the Local Area Network (LAN).
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 1000 Mbps.
Off The Zyxel Device does not have an Ethernet connection with the LAN.
Green On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
client.
Off The 2.4 GHz wireless network is not activated.
Green On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
Off The 5 GHz wireless network is not activated.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
connected to it.
Off The Zyxel Device does not detect a USB connection through the USB1 slot.
VMG/XMG/EMG Series User’s Guide
40
Chapter 1 Introducing the Zyxel Device
Table 9 VMG3925-B10C LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is uploading firmware.
Off The Zyxel Device is not receiving power.
DSL Green On The VDSL link is up.
Blinking
(slow)
Blinking
(fast)
Amber On The ADSL link is up.
Blinking
(slow)
Blinking
(fast)
Off The DSL link is down.
Internet Green On The Zyxel Device has an IP connection but no traffic.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
WAN Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100/
Off There is no Ethernet connection on the WAN.
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
2.4G WLAN/
WPS
5G WLAN/
WPS
Green On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
Off The 2.4 GHz wireless network is not activated.
Green On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
Off The 5 GHz wireless network is not activated.
The Zyxel Device is looking for a VDSL link.
The Zyxel Device is initializing the VDSL link.
The Zyxel Device is looking for an ADSL link.
The Zyxel Device is initializing the ADSL link.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
on the WAN.
1000 Mbps.
with a device on the Local Area Network (LAN).
1000 Mbps.
client.
VMG/XMG/EMG Series User’s Guide
41
Chapter 1 Introducing the Zyxel Device
Table 9 VMG3925-B10C LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
USB Green On The Zyxel Device recognizes a USB connection through the USB slot.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
connected to it.
Off The Zyxel Device does not detect a USB connection through the USB slot.
Table 10 XMG3927-B50A/VMG3625-T50A/VMG3927-BX0A/VMG8825-BX0A LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Blue On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
Blinking The Zyxel Device is uploading firmware.
Off The Zyxel Device is not receiving power.
WAN Blue On One of the following connections is up.
Blinking
(slow)
Blinking
(fast)
Off There is no Ethernet connection on the WAN.
INTERNET Blue On Your device has a WAN IP address (either static or assigned by a DHCP
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
ETHERNET1~4 Blue On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
2.4G WLAN/
WPS
5G WLAN/
WPS
Blue On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
Off The 2.4 GHz wireless network is not activated.
Blue On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
Off The 5 GHz wireless network is not activated.
malfunction.
•ADSL
•G.fast
•VDSL
• Ethernet connection on the WAN.
The ADSL/G.fast/VDSL link is down, and the Zyxel Device is looking for an
ADSL/G.fast/VDSL link.
The Zyxel Device is initializing the ADSL/G.fast/VDSL link.
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
with a device on the Local Area Network (LAN).
1000 Mbps.
client.
VMG/XMG/EMG Series User’s Guide
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Chapter 1 Introducing the Zyxel Device
Table 11 VMG8823-BX0B LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
DSL Green On The VDSL line is up.
Slow
Blinking
Fast
Blinking
Orange On The ADSL line is up.
Slow
Blinking
Fast
Blinking
Off The DSL line is down.
Internet Green On The Zyxel Device has an IP connection but no traffic.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
WAN Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100/
Off There is no Ethernet connection on the WAN.
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
WLAN/WPS Green On The 2.4 GHz or 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz or 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz or 5 GHz
Off The 2.4 GHz or 5 GHz wireless network is not activated.
The Zyxel Device is detecting carrier signals.
The Zyxel Device is initializing the VDSL line.
The Zyxel Device is detecting carrier signals.
The Zyxel Device is initializing the ADSL line.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
on the WAN.
1000 Mbps.
with a device on the Local Area Network (LAN).
1000 Mbps.
wireless client.
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Table 11 VMG8823-BX0B LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
Phone1,
Phone2
USB Green On The Zyxel Device recognizes a USB connection through the USB slot.
Green On A SIP account is registered for the phone port.
Blinking A telephone connected to the phone port has its receiver off the hook or
there is an incoming call.
Orange On A SIP account is registered for the phone port and there is a voice message
in the corresponding SIP account.
Blinking A telephone connected to the phone port has its receiver off the hook and
there is a voice message in the corresponding SIP account.
Off The phone port does not have a SIP account registered.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
connected to it.
Off The Zyxel Device does not detect a USB connection through the USB slot.
Table 12 VMG8924-B10D LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
DSL Green On The VDSL link is up.
Slow
Blinking
Fast
Blinking
Orange On The ADSL link is up.
Slow
Blinking
Fast
Blinking
Off The DSL link is down.
Internet Green On The Zyxel Device has an IP connection but no traffic.
The Zyxel Device is detecting carrier signals.
The Zyxel Device is initializing the VDSL link.
The Zyxel Device is detecting carrier signals.
The Zyxel Device is initializing the ADSL link.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
WAN Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
on the WAN.
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100/
1000 Mbps.
Off There is no Ethernet connection on the WAN.
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Table 12 VMG8924-B10D LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
with a device on the Local Area Network (LAN).
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
1000 Mbps.
Off The Zyxel Device does not have an Ethernet connection with the LAN.
WLAN/WPS Green On The 2.4 GHz or 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz or 5 GHz wireless clients.
Orange Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz or 5 GHz
Off The 2.4 GHz or 5 GHz wireless network is not activated.
Phone1,
Phone2
USB Green On The Zyxel Device recognizes a USB connection through the USB slot.
Green On A SIP account is registered for the phone port.
Blinking A telephone connected to the phone port has its receiver off the hook or
Orange On A SIP account is registered for the phone port and there is a voice message
Blinking A telephone connected to the phone port has its receiver off the hook and
Off The phone port does not have a SIP account registered.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
Off The Zyxel Device does not detect a USB connection through the USB slot.
wireless client.
there is an incoming call.
in the corresponding SIP account.
there is a voice message in the corresponding SIP account.
connected to it.
Table 13 VMG8623-T50A LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Blue On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
WAN Blue On One of the following connections is up.
•ADSL
•VDSL
• Ethernet connection on the WAN.
Slow
Blinking
Fast
Blinking
Off There is no Ethernet connection on the WAN.
The ADSL/VDSL link is down, and the Zyxel Device is looking for an ADSL/
VDSL link.
The Zyxel Device is initializing the ADSL/VDSL link.
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Table 13 VMG8623-T50A LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
Internet Blue On Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
LAN1~4 Blue On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
2.4G WLAN/
WPS
5G WLAN/
WPS
Phone Blue On A SIP account is registered for at least one phone port.
Blue On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
Off The 2.4 GHz wireless network is not activated.
Blue On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
Off The 5 GHz wireless network is not activated.
Blinking A telephone connected to one of the phone port has its receiver off the
Amber On A SIP account is registered for the phone port and there is a voice message
Blinking A telephone connected to the phone port has its receiver off the hook and
Off The phone port does not have a SIP account registered.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
with a device on the Local Area Network (LAN).
1000 Mbps.
client.
hook or there is an incoming call.
in the corresponding SIP account.
there is a voice message in the corresponding SIP account.
Table 14 VMG8825-T50 LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
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Table 14 VMG8825-T50 LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
WAN Green On One of the following connections is up.
•ADSL
•VDSL
• Ethernet connection on the WAN.
Slow
Blinking
Fast
Blinking
Off There is no Ethernet connection on the WAN.
Internet Green On Your device has a WAN IP address (either static or assigned by a DHCP
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
2.4G WLAN Green On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Off The 2.4 GHz wireless network is not activated.
5G WLAN Green On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Off The 5 GHz wireless network is not activated.
WPS Amber Blinking The Zyxel Device is setting up a WPS connection with a wireless client.
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
Phone Green On A SIP account is registered for at least one phone port.
Blinking A telephone connected to one of the phone port has its receiver off the
Amber On A SIP account is registered for the phone port and there is a voice message
Blinking A telephone connected to the phone port has its receiver off the hook and
Off The phone port does not have a SIP account registered.
The ADSL/VDSL link is down, and the Zyxel Device is looking for an ADSL/
VDSL link.
The Zyxel Device is initializing the ADSL/VDSL link.
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
with a device on the Local Area Network (LAN).
1000 Mbps.
hook or there is an incoming call.
in the corresponding SIP account.
there is a voice message in the corresponding SIP account.
Table 15 VMG8825-BX0B/BX0C LED Description
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
malfunction.
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Table 15 VMG8825-BX0B/BX0C LED Description (continued)
LED COLOR STATUS DESCRIPTION
DSL /
Ethernet
WAN
Internet Green On The Zyxel Device has an IP connection but no traffic.
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
2.4G WLAN/
WPS
5G WLAN/
WPS
Green On The VDSL line or a successful 10/100/1000 Mbps Ethernet connection on the
WAN is up.
Slow
Blinking
Fast
Blinking
Off There is no Ethernet connection on the WAN.
Amber On The ADSL line on the WAN is up.
Slow
Blinking
Fast
Blinking
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
Green On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
Off The 2.4 GHz wireless network is not activated.
Green On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless
Off The 5 GHz wireless network is not activated.
The Zyxel Device is looking for a VDSL line.
The Zyxel Device is initializing the VDSL line.
The Zyxel Device is looking for an ADSL line
The Zyxel Device is initializing the ADSL line.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
with a device on the Local Area Network (LAN).
1000 Mbps.
client.
client.
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Table 15 VMG8825-BX0B/BX0C LED Description (continued)
LED COLOR STATUS DESCRIPTION
Phone1,
Phone2
SFP Green On A fiber link is up.
Green On A SIP account is registered for at least one phone port, and there’s no
voice message in the corresponding SIP account.
Blinking A telephone connected to one of the phone port has its receiver off the
hook or there is an incoming call. There’s no voice message in the
corresponding SIP account.
Amber On A SIP account is registered for the phone port and there is a voice message
in the corresponding SIP account.
Blinking A telephone connected to the phone port has its receiver off the hook or
there is an incoming call. There’s voice message in the corresponding SIP
account.
Off • The SIP account is not enabled.
• The phone port does not have a SIP account registered.
Off A fiber link is down.
Table 16 VMG8623-T50B LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
DSL /
Ethernet
WAN
Internet Green On The Zyxel Device has an IP connection but no traffic.
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
2.4G WLAN/
WPS
Green On The VDSL/ ADSL link is up.
Slow
Blinking
Fast
Blinking
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
Green On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Off The link is down or disabled.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
malfunction.
The Zyxel Device is looking for a VDSL/ ADSL link.
The Zyxel Device is initializing the VDSL/ ADSL link.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
with a device on the Local Area Network (LAN).
1000 Mbps.
client.
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Table 16 VMG8623-T50B LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
5G WLAN/
WPS
Phone1,
Phone2
Green On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Off The link is down or disabled.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
Green On A SIP account is registered for at least one phone port, and there’s no
voice message in the corresponding SIP account.
Blinking A telephone connected to one of the phone port has its receiver off the
hook or there is an incoming call. There’s no voice message in the
corresponding SIP account.
Amber On A SIP account is registered for the phone port and there is a voice message
in the corresponding SIP account.
Blinking A telephone connected to the phone port has its receiver off the hook or
there is an incoming call. There’s voice message in the corresponding SIP
account.
Off • The Zyxel Device is turned off.
• The VoIP function is not activated.
• The SIP account is not enabled.
• The phone port does not have a SIP account registered.
Table 17 VMG3625-T50B LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
DSL /
Ethernet
WAN
Internet Green On The Zyxel Device has an IP connection but no traffic.
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Green On The VDSL/ ADSL link is up.
Slow
Blinking
Fast
Blinking
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
The Zyxel Device is looking for a VDSL/ ADSL link.
The Zyxel Device is initializing the VDSL/ ADSL link.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
with a device on the Local Area Network (LAN).
1000 Mbps.
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Table 17 VMG3625-T50B LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
2.4G WLAN/
WPS
5G WLAN/
WPS
Green On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Off The link is down or disabled.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
client.
Green On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Off The link is down or disabled.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
Table 18 EMG5523-T50B LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
Ethernet
WAN
Internet Green On The Zyxel Device has an IP connection but no traffic.
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
2.4G WLAN/
WPS
5G WLAN/
WPS
Green On The Ethernet link is up.
Off The Ethernet link is down.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
Green On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Off The link is down or disabled.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
Green On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
malfunction.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
with a device on the Local Area Network (LAN).
1000 Mbps.
client.
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Table 18 EMG5523-T50B LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
Phone1,
Phone2
Green On A SIP account is registered for at least one phone port, and there’s no
voice message in the corresponding SIP account.
Blinking A telephone connected to one of the phone port has its receiver off the
hook or there is an incoming call. There’s no voice message in the
corresponding SIP account.
Amber On A SIP account is registered for the phone port and there is a voice message
in the corresponding SIP account.
Blinking A telephone connected to the phone port has its receiver off the hook or
there is an incoming call. There’s voice message in the corresponding SIP
account.
Off • The Zyxel Device is turned off.
• The VoIP function is not activated.
• The SIP account is not enabled.
• The phone port does not have a SIP account registered.
Table 19 EMG3525-T50B LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
Ethernet
WAN
Internet Green On The Zyxel Device has an IP connection but no traffic.
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
2.4G WLAN/
WPS
Green On The Ethernet link is up.
Off The Ethernet link is down.
Your device has a WAN IP address (either static or assigned by a DHCP
server), PPP negotiation was successfully completed (if used) and the DSL
connection is up.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
causes are no response from a DHCP server, no PPPoE response, PPPoE
authentication failed.
with a device on the Local Area Network (LAN).
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
1000 Mbps.
Off The Zyxel Device does not have an Ethernet connection with the LAN.
Green On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Off The link is down or disabled.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
client.
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Table 19 EMG3525-T50B LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
5G WLAN/
WPS
1.4.3 Rear Panels
The connection ports are located on the rear panel, with some models’ USB port on the side panel.
Figure 29 VMG1312-B10D Rear Panel
Chapter 1 Introducing the Zyxel Device
Green On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Off The link is down or disabled.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
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Figure 30 VMG3312-T20A Rear Panel
Figure 31 VMG3625-T20A Rear Panel
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Chapter 1 Introducing the Zyxel Device
Figure 32 VMG3625-T50A Rear Panel
Figure 33 VMG3925-B10B Rear Panel
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Chapter 1 Introducing the Zyxel Device
Figure 34 VMG3925-B10C Rear Panel
Figure 35 VMG3927-Bx0A Rear Panel
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Chapter 1 Introducing the Zyxel Device
Figure 36 VMG8623-T50A Rear Panel
Figure 37 VMG8823-Bx0B Rear Panel
Figure 38 VMG8825-Bx0A Rear Panel
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SFP Port
Figure 39 VMG8825-Bx0B / VMG8825-Bx0C Rear Panels
Figure 40 VMG8825-T50 Rear Panel
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Figure 41 VMG8924-B10D Rear Panel
Figure 42 XMG3927-B50A Rear Panel
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Chapter 1 Introducing the Zyxel Device
Figure 43 VMG8623-T50B Rear Panel
Figure 44 VMG3625-T50B Rear Panel
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Figure 45 EMG5523-T50B Rear Panel
Figure 46 EMG3525-T50B Rear Panel
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The following table describes the items on the panels.
Table 20 Panel Ports and Buttons
LABEL DESCRIPTION
WiFi Press the WLAN button for more than one second to enable the wireless function.
WPS Press the WPS button for more than one second to quickly set up a secure wireless connection
SFP Connect an SFP transceiver to the SFP port for fiber-speed Internet access.
USB The USB port(s) is used for cellular WAN backup, file-sharing, media server, and print server.
DSL Connect a RJ-11 cable to the DSL port for Internet access.
PHONE1 ~
PHONE2
LAN1 ~ LAN4 Connect computers or other Ethernet devices to Ethernet ports for Internet access.
WAN Connect an Ethernet cable to the Ethernet WAN port for Internet access.
Power Connect the power cable and then can press the power button to start the device.
Reset Press the button to return the Zyxel Device to the factory defaults.
between the device and a WPS-compatible client.
Connect analog phones to the phone ports to make phone calls.
1.4.3.1 Transceiver Installation
Use the following steps to install an SFP transceiver.
1 Locate the transmit (Tx) and the receive (Rx) markings on the SFP+ module to identify the top.
2 Insert the transceiver into the slot.
3 Press the transceiver firmly until it clicks into place.
4 The Zyxel Device automatically detects the installed transceiver. Check the LEDs to verify that it is
functioning properly.
5 Close the transceiver’s latch (the latch styles vary).
6 Connect the fiber optic cables to the transceiver.
1.4.3.2 Transceiver Removal
Use the following steps to remove an SFP transceiver.
1 Remove the fiber optic cables from the transceiver.
2 Open the transceiver’s latch (the latch styles vary).
3 Pull the transceiver out of the slot.
1.4.4 Using the WLAN and WPS Buttons
If the wireless network is turned off, press the WiFi button. Check the WLAN/WPS LED on the front panel to
see if the wireless network is active.
You can also use the WPS button to quickly set up a secure wireless connection between the Zyxel
Device and a WPS-compatible client by adding one device at a time.
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To activate WPS:
1 Make sure the POWER LED is on and not blinking.
2 Press the WPS button and release it.
3 Press the WPS button on another WPS-enabled device within range of the Zyxel Device. The WLAN/WPS
LED flashes amber while the Zyxel Device sets up a WPS connection with the other wireless device.
4 Once the connection is successfully made, the WLAN/WPS LED shines blue or green.
Note: If your Zyxel Device supports both 2.4 GHz and 5 GHz wireless networks, the connection
to the 2.4 GHz wireless network has priority.
To turn off the wireless network, press the WiFi button. The WLAN/WPS LED turns off when the wireless
network is off.
See the following table to see how long you need to press the WiFi and WPS buttons on the Zyxel Device.
Table 21 WLAN and WPA Buttons
MODEL WLAN BUTTON WPS BUTTON
VMG1312-B10D One second Two seconds
VMG3312-T20A More than two seconds More than five seconds
VMG3625-T20A More than two seconds More than five seconds
VMG3625-T50A More than one second More than five seconds
VMG3925-B10B Two seconds Two seconds
VMG3925-B10C More than two seconds More than five seconds
XMG3927-B50A More than one second More than one second
VMG3927-Bx0A More than one second More than one second
VMG8623-T50A More than one second More than five seconds
VMG8823-BX0B More than two seconds More than five seconds
VMG8825-BX0A More than one second More than one second
VMG8825-BX0B More than one second More than one second
VMG8825-BX0C More than one second More than one second
VMG8825-T50 More than one second More than one second
VMG8924-B10D More than two seconds More than five seconds
VMG8623-T50B More than one second More than one second
VMG3625-T50B More than one second More than one second
EMG5523-T50B More than one second More than one second
EMG3525-T50B More than one second More than one second
1.4.5 The RESET Button
If you forget your password or cannot access the Web Configurator, you will need to use the RESET
button to reload the factory-default configuration file. This means that you will lose all configurations
that you had previously. The password will be reset to the factory default (see the device label), and the
LAN IP address will be “192.168.1.1”.
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Chapter 1 Introducing the Zyxel Device
1 Make sure the POWER LED is on (not blinking).
2 To set the device back to the factory default settings, press the RESET button or until the POWER LED
begins to blink and then release it. When the POWER LED begins to blink, the defaults have been
restored and the device restarts.
See the following table to see how long you need to press the RESET button on the Zyxel Device.
Table 22 RESET Button
MODEL RESET BUTTON
VMG1312-B10D One second
VMG3312-T20A Five seconds
VMG3625-T20A Five seconds
VMG3625-T50A More than five seconds
VMG3925-B10B Ten seconds
VMG3925-B10C More than five seconds
XMG3927-B50A More than five seconds
VMG3927-Bx0A More than five seconds
VMG8623-T50A More than five seconds
VMG8823-BX0B Five seconds
VMG8825-BX0A More than five seconds
VMG8825-BX0B More than five seconds
VMG8825-BX0C More than five seconds
VMG8825-T50 More than five seconds
VMG8924-B10D Five seconds
VMG8623-T50B More than five seconds
VMG3625-T50B More than five seconds
EMG5523-T50B More than five seconds
EMG3525-T50B More than five seconds
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2.1 Overview
The Web Configurator is an HTML-based management interface that allows easy Zyxel Device setup and
management via Internet browser. Use Internet Explorer 11.0 and later versions or Mozilla Firefox 69.0 and
later versions or Safari 10.14.6 and later versions. The recommended screen resolution is 1024 by 768
pixels.
In order to use the Web Configurator you need to allow:
CHAPTER 2
The Web Configurator
• Web browser pop-up windows from your
Windows 7.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
Zyxel Device. Web pop-up blocking is enabled by default in
2.1.1 Accessing the Web Configurator
1 Make sure your Zyxel Device hardware is properly connected (refer to the Quick Start Guide).
2 Launch your web browser. If the Zyxel Device does not automatically re-direct you to the login screen,
go to http://192.168.1.1.
3 A password screen displays. Select the language you prefer.
4 To access the administrative Web Configurator and manage the Zyxel Device, type the default
username admin and the randomly assigned default password (see the device label) in the password
screen and click Login. If you have changed the password, enter your password and click Login.
Figure 47 Password Screen
5 The following screen displays when you log into the Web Configurator for the first time. Enter a new
password, retype it to confirm, and click Change password. If you prefer to use the default password,
click Skip.
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Chapter 2 The Web Configurator
Figure 48 Change Password Screen
6 The Wizard screen displays when you log into the Web Configurator for the first time. Use the Wizard
screens to configure the Zyxel Device’s time zone, basic Internet access, and wireless settings. See
Chapter 3 on page 75 for more information about the Wizard screens.
7 The Connection Status page appears. Use this screen to configure basic Internet access, wireless
settings, and parental control settings. See Chapter 5 on page 113 for more information about the
Connection Status screen.
Figure 49 Connection Status
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Chapter 2 The Web Configurator
A
B
2.2 Web Configurator Layout
Figure 50 Screen Layout
As illustrated above, the main screen is divided into these parts:
• A - Navigation Panel
• B - Main Window
2.2.1 Navigation Panel
Click the menu icon ( ) to display the navigation panel that contains configuration menus and icons (quick
links). Click X to close the navigation panel.
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Figure 51 Navigation Panel
Chapter 2 The Web Configurator
2.2.1.1 Configuration Menus
Use the menu items on the navigation panel to open screens to configure Zyxel Device features. The
following tables describe each menu item.
Note: The menu items on the navigation panel vary among the models. See Section 1.1 on
page 18 for more information about the feature differences of the Zyxel Device
Table 23 Configuration Menus Summary
LINK TAB FUNCTION
Connection
Status
Network Setting
Broadband Broadband Use this screen to view and configure ISP parameters, WAN IP address
Cellular Backup Use this screen to configure 3G WAN connection.
Advanced Use this screen to enable or disable PTM over ADSL, Annex M/Annex J,
Ethernet WAN Use this screen to convert Ethernet LAN 4 port as WAN port, or restore the
Use this screen to configure basic Internet access, wireless settings, and
parental control settings. This screen also shows the network status of the
Zyxel Device and computers/devices connected to it
assignment, and other advanced properties. You can also add new
WAN connections.
and DSL PhyR functions.
WAN port to LAN port.
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Table 23 Configuration Menus Summary (continued)
LINK TAB FUNCTION
Wireless General Use this screen to configure the wireless LAN settings and WLAN
authentication/security settings.
Guest/More AP Use this screen to configure multiple BSSs on the Zyxel Device.
MAC
Authentication
WPS Use this screen to configure and view your WPS (WiFi Protected Setup)
WMM Use this screen to enable or disable WiFi MultiMedia (WMM).
Others Use this screen to configure advanced wireless settings.
Channel Status Use this screen to scan wireless LAN channel noises and view the results.
MESH Use this screen to enable or disable Zyxel Mesh (Multy Pro).
WLAN Scheduler Use this screen to create rules to schedule the times to permit Internet
Home
Networking
Routing Static Route Use this screen to view and set up static routes on the Zyxel Device.
QoS General Use this screen to enable QoS and traffic prioritizing. You can also
NAT Port Forwarding Use this screen to make your local servers visible to the outside world.
LAN Setup Use this screen to configure LAN TCP/IP settings, and other advanced
Static DHCP Use this screen to assign specific IP addresses to individual MAC
UPnP Use this screen to turn UPnP and UPnP NAT-T on or off.
Additional
Subnet
STB Vendor ID Use this screen to configure the Vendor IDs of the connected Set Top Box
Wake on LAN Use this screen to remotely turn on a device on the local network.
TFTP Server Name Use DHCP option 66 to identify a TFTP server name.
DNS Route Use this screen to forward DNS queries for certain domain names through
Policy Route
RIP
Queue Setup Use this screen to configure QoS queues.
Classification
Setup
Shaper Setup Use this screen to limit outgoing traffic rate on the selected interface.
Policer Setup Use this screen to configure QoS policers.
Port Triggering Use this screen to change your Zyxel Device’s port triggering settings.
DMZ Use this screen to configure a default server which receives packets from
ALG Use this screen to enable or disable SIP ALG.
Address Mapping Use this screen to change your Zyxel Device’s address mapping settings.
Sessions Use this screen to configure the maximum number of NAT sessions each
Use this screen to block or allow wireless traffic from wireless devices of
certain SSIDs and MAC addresses to the Zyxel Device.
settings.
traffic from each wireless network interfaces.
properties.
addresses.
Use this screen to configure IP alias and public static IP.
(STB) devices, which have the Zyxel Device automatically create static
DHCP entries for the STB devices when they request IP addresses.
a specific WAN interface to its DNS server(s).
Use this screen to configure policy routing on the Zyxel Device.
Use this screen to configure Routing Information Protocol to exchange
routing information with other routers.
configure the QoS rules and actions.
Use this screen to define a classifier.
ports that are not specified in the Port Forwarding screen.
client host is allowed to have through the Zyxel Device.
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Table 23 Configuration Menus Summary (continued)
LINK TAB FUNCTION
DNS DNS Entry Use this screen to view and configure DNS routes.
Dynamic DNS Use this screen to allow a static hostname alias for a dynamic IP address.
IGMP/MLD IGMP/MLD Use this screen to configure multicast settings (IGMP for IPv4 and MLD for
IPv6 multicast groups) on the WAN.
Vlan Group Vlan Group Use this screen to group and tag VLAN IDs to outgoing traffic from the
specified interface.
Interface
Grouping
USB Service File Sharing Use this screen to enable file sharing via the Zyxel Device.
Home
Connectivity
Security
Firewall General Use this screen to configure the security level of your firewall.
MAC Filter MAC Filter Use this screen to block or allow traffic from devices of certain MAC
Parental
Control
Scheduler Rule Scheduler Rule Use this screen to configure the days and times when a configured
Certificates Local Certificates Use this screen to view a summary list of certificates and manage
VoIP
SIP SIP Account Use this screen to set up information about your SIP account and
Phone Phone Device
Call Rule Call Rule
Call History Call History Use this screen to view a call history list.
System Monitor
Interface
Grouping
Media Server Use this screen to use the Zyxel Device as a media server.
Home
Connectivity
Protocol Use this screen to add Internet services and configure firewall rules.
Access Control Use this screen to enable specific traffic directions for network services.
DoS Use this screen to activate protection against Denial of Service (DoS)
Parental Control Use this screen to block web sites with the specific URL.
Trusted CA
SIP Service
Provider
Region
Call Summary Use this screen to view the summary of received, dialed and missed calls.
Use this screen to create multiple networks on the Zyxel Device.
Use this screen to enable or disable WiFi auto-configuration.
attacks.
addresses to the Zyxel Device.
restriction (such as parental control) is enforced.
certificates and certification requests.
Use this screen to view and manage the list of the trusted CAs.
configure audio settings such as volume levels for the phones
connected to the Zyxel Device.
Use this screen to configure the SIP server information, QoS for VoIP calls,
the numbers for certain phone functions, and dialing plan.
Use this screen to select your location and a call service mode.
Use this screen to select your location and a call service mode.
Use this screen to configure speed dial for SIP phone numbers that you
call often.
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Table 23 Configuration Menus Summary (continued)
LINK TAB FUNCTION
Log System Log Use this screen to view the status of events that occurred to the Zyxel
Device. You can export or email the logs.
Security Log Use this screen to view all security related events. You can select level
and category of the security events in their proper drop-down list
window.
Levels include:
•Emergency
•Alert
• Critical
• Error
• Warning
•Notice
• Informational
•Debugging
Categories include:
• Account
• Attack
•Firewall
• MAC Filter
Traffic Status WAN Use this screen to view the status of all network traffic going through the
WAN port of the Zyxel Device.
LAN Use this screen to view the status of all network traffic going through the
NAT Use this screen to view NAT statistics for connected hosts.
VoIP Status VoIP Status Use this screen to view VoIP registration, current call status and phone
ARP Table ARP Table Use this screen to view the ARP table. It displays the IP and MAC address
Routing Table Routing Table Use this screen to view the routing table on the Zyxel Device.
Multicast Status IGMP Status Use this screen to view the status of all IGMP settings on the Zyxel Device.
MLD Status Use this screen to view the status of all MLD settings on the Zyxel Device.
xDSL Statistics xDSL Statistics Use this screen to view the VMG’s xDSL traffic statistics.
WLAN Station
Status
Cellular
Statistics
Maintenance
System System
User Account User Account Use this screen to change user password on the Zyxel Device.
Remote
Management
SNMP SNMP Use this screen to configure SNMP (Simple Network Management
Time Time Use this screen to change your Zyxel Device’s time and date.
Email
Notification
WLAN Station
Status
Cellular Statistics Use this screen to look at cellular Internet connection status.
MGMT Service Use this screen to enable specific traffic directions for network services.
Trust Domain Use this screen to view a list of public IP addresses which are allowed to
Email Notification Use this screen to configure up to two mail servers and sender addresses
LAN ports of the Zyxel Device.
numbers for the phone ports.
of each DHCP connection.
Use this screen to view the wireless stations that are currently associated
to the Zyxel Device.
Use this screen to set Device name and Domain name.
access the Zyxel Device through the services configured in the
Maintenance > Remote Management screen.
Protocol) settings.
on the Zyxel Device.
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Table 23 Configuration Menus Summary (continued)
LINK TAB FUNCTION
2.2.1.2 Icons
The navigation panel provides some icons on the right hand side..
Chapter 2 The Web Configurator
Log Setting Log Setting Use this screen to change your Zyxel Device’s log settings.
Firmware
Upgrade
Backup/Restore Backup/Restore Use this screen to backup and restore your Zyxel Device’s configuration
Reboot Reboot Use this screen to reboot the Zyxel Device without turning the power off.
Diagnostic Ping&Traceroute
Firmware
Upgrade
&Nslookup
802.1ag Use this screen to configure CFM (Connectivity Fault Management) MD
802.3ah Use this screen to configure link OAM port parameters,
OAM Ping Use this screen to view information to help you identify problems with the
Use this screen to upload firmware to your Zyxel Device.
(settings) or reset the factory default settings.
Use this screen to identify problems with the DSL connection. You can
use Ping, TraceRoute, or Nslookup to help you identify problems.
(maintenance domain) and MA (maintenance association), perform
connectivity tests and view test reports.
DSL connection.
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Chapter 2 The Web Configurator
The icons provide the following functions.
Table 24 Web Configurator Icons in the Title Bar
ICON DESCRIPTION
Wizard: Click this icon to open screens where you can configure the Zyxel Device’s time zone
Internet access, and wireless settings. See Chapter 3 on page 75 for more information about the
Wizard screens.
Theme: Click this icon to select a color that you prefer and apply it to the Web Configurator.
Language: Select the language you prefer.
Restart: Click this icon to reboot the Zyxel Device without turning the power off.
Logout: Click this icon to log out of the Web Configurator.
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2.2.2 Widget Icon
Click this icon ( ) to arrange the screen order. Select a block and hold it to move around. Click the
Check icon ( ) in the lower left corner to save the changes.
Chapter 2 The Web Configurator
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3.1 Overview
Use the Wizard screens to configure the Zyxel Device’s time zone, basic Internet access, and wireless
settings.
Note: See the technical reference chapters (starting on Chapter 4 on page 79) for
background information on the features in this chapter.
3.2 Quick Start Setup
You can click the Wizard icon in the side bar to open the Wizard screens. See Section 2.2.1.2 on page 72
for more information about side bar. After you click the Wizard icon, the following screen appears. Click
Let’s Go to proceed with settings on time zone, basic Internet access, and wireless networks. It will take
you a few minutes to complete the settings on the Wizard screens. You can also click Skip to leave the
Wizard screens.
CHAPTER 3
Quick Start
Figure 52 Wizard - Home
3.2.1 Time Zone
Select the time zone of your location. Click Next.
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Figure 53 Wizard - Time Zone
3.2.2 Internet
1 The Zyxel Device will check the Internet status automatically, and determine your connection type.
Click Next to proceed. You can also click Skip to bypass checking for an Internet connection in the
Wizard.
Figure 54 Wizard - Internet
Chapter 3 Quick Start
2 If the following screen displays, select the encapsulation type your ISP uses. Click Next
Figure 55 Wizard- Internet Information
Enter your Internet connection information. The screen and fields to enter may vary depending on your
current connection type. Click Next.
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Chapter 3 Quick Start
Figure 56 Wizard- Internet Connection Information (PPPoE)
3 Click Next when the Zyxel Device has a successful Internet connection.
Figure 57 Wizard - Successful WAN Connection
Unsuccessful Internet Connection
The following screen displays when the Zyxel Device did not detect a WAN connection.
Figure 58 Wizard - WAN Connection is Down
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Incorrect Internet Information
If the following screen displays, click Next to configure the Internet settings.
Figure 59 Wizard - Incorrect Internet Information
3.3 WiFi
Chapter 3 Quick Start
Turn WiFi on or off. If you keep it on, record the security settings so you can configure your wireless clients
to connect to the Zyxel Device.
Click the Keep 2.4G and 5G the same check box to use the same SSID for 2.4GHz and 5GHz wireless
networks. Otherwise, deselect the check box to have two different SSIDs for 2.4GHz and 5GHz wireless
networks. The screen and fields to enter may vary when you select or deselect the check box.
Click Done to complete the setup.
Figure 60 Wizard - WiFi
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4.1 Overview
This chapter shows you how to use the Zyxel Device’s various features.
• Setting Up an ADSL PPPoE Connection, see page 79
• Setting Up a Secure Wireless Network, see page 82
• Setting Up Multiple Wireless Groups, see page 90
• Using the File Sharing Feature, see page 94
• Access Your Shared Files From a Computer, see page 96
• Using the Media Server Feature, see page 97
• Configuring Static Route for Routing to Another Network, see page 102
• Configuring QoS Queue and Class Setup, see page 105
• Access the Zyxel Device Using DDNS, see page 108
• Configuring the MAC Address Filter, see page 110
CHAPTER 4
Tutorials
4.2 Setting Up an ADSL PPPoE Connection
This tutorial shows you how to set up an ADSL Internet connection using the Web Configurator.
If you connect to the Internet through an ADSL connection, use the information from your Internet
Service Provider (ISP) to configure the Zyxel Device. Be sure to contact your service provider for any
information you need to configure the Broadband screens.
1 Click Network Setting > Broadband to open the following screen. Click Add New WAN Interface.
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2 In this example, the DSL connection has the following information.
General
Name MyDSLConnection
Type ADSL over ATM
Connection Mode Routing
Encapsulation PPPoE
IPv6/IPv4 Mode IPv4
ATM PVC Configuration
VPI/VCI 36/48
Encapsulation Mode LLC/SNAP-Bridging
Service Category UBR without PCR
Account Information
PPP User Name 1234@DSL-Ex.com
PPP Password ABCDEF!
Static IP Address 192.168.1.32
Gateway IP Address 192.168.1.254
Others Authentication Method: AUTO
PPPoE Passthrough: Disabled
NAT: Enabled
IGMP Multicast Proxy: Enabled
Apply as Default Gateway: Enabled
VLAN: Disabled
3 Enter the General and ATM PVC Configuration settings as provided above.
Set the Type to ADSL over ATM.
Choose the Encapsulation specified by your DSL service provider. For this example, the service provider
requires a username and password to establish Internet connection. Therefore, select PPPoE as the WAN
encapsulation type.
Set the IPv4/IPv6 Mode to IPv4 Only.
4 Enter the account information provided to you by your DSL service provider.
5 Configure this rule as your default Internet connection by selecting the Apply as Default Gateway check
box. Then select DNS as Static and enter the DNS server addresses provided to you, such as 192.168.5.2
(DNS server1)/192.168.5.1 (DNS server2).
6 Leave the rest of the fields to the default settings.
7 Click Apply to save your settings.
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8 You should see a summary of your new DSL connection setup in the Broadband screen as follows.
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Try to connect to a website to see if you have correctly set up your Internet connection. Be sure to
contact your service provider for any information you need to configure the WAN screens.
4.3 Setting Up a Secure Wireless Network
Thomas wants to set up a wireless network so that he can use his notebook to access the Internet. In this
wireless network, the Zyxel Device serves as an access point (AP), and the notebook is the wireless client.
The wireless client can access the Internet through the AP.
Thomas has to configure the wireless network settings on the Zyxel Device. Then he can set up a wireless
network using WPS (Section 4.3.2 on page 85) or manual configuration (Section 4.3.3 on page 89).
4.3.1 Configuring the Wireless Network Settings
This example uses the following parameters to set up a wireless network.
SSID Example
Security Mode WPA2-PSK
Pre-Shared Key DoNotStealMyWirelessNetwork
802.11 Mode 802.11b/g/n Mixed
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1 Click Network Setting > Wireless to open the General screen. Select More Secure as the security level
and WPA2-PSK as the security mode. Configure the screen using the provided parameters (see
page 82). Click Apply.
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2 Go to the Wireless > Others screen and select 802.11b/g/n Mixed in the 802.11 Mode field. Click Apply.
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Thomas can now use the WPS feature to establish a wireless connection between his notebook and the
Zyxel Device (see Section 4.3.2 on page 85). He can also use the notebook’s wireless client to search for
the Zyxel Device (see Section 4.3.3 on page 89).
4.3.2 Using WPS
This section gives you an example of how to set up a wireless network using WPS. This example uses the
Zyxel Device as the AP and a WPS-enabled Android smartphone as the wireless client.
There are two WPS methods for creating a secure connection. This tutorial shows you how to do both.
• Push Button Configuration (PBC) - create a secure wireless network simply by pressing a button. See
Section on page 85. This is the easier method.
• PIN Configuration - create a secure wireless network simply by entering a wireless client's PIN (Personal
Identification Number) in the Zyxel Device’s interface. See Section on page 87. This is the more secure
method, since one device can authenticate the other.
Push Button Configuration (PBC)
1 Make sure that your Zyxel Device is turned on and your notebook is within the cover range of the wireless
signal.
2 Push and hold the WPS button located on the Zyxel Device’s front panel for more than one second.
Alternatively, you may log into the Zyxel Device’s Web Configurator and go to the Network Setting >
Wireless > WPS screen. Enable the WPS function for method 1 and click Apply. Then click the Connect
button.
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Chapter 4 Tutorials
1
2
3
Note: Your Zyxel Device has a WPS button located on its side panel as well as a WPS button in
its configuration utility. Both buttons have exactly the same function: you can use one
or the other.
Note: It doesn’t matter which button is pressed first. You must press the second button within
two minutes of pressing the first one.
The Zyxel Device sends the proper configuration settings to the wireless client. This may take up to two
minutes. The wireless client is then able to communicate with the Zyxel Device securely.
The following figure shows you how to set up wireless network and security by pressing a button on both
Zyxel Device and wireless client (the Android phone in this example).
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Wireless Client
SECURITY INFO
COMMUNICATION
WITHIN 2 MINUTES
Figure 61 Example WPS Process: PBC Method
1 Go to your phone settings and turn on WiFi. Open the WiFi networks list and tap WPS PIN Entry to get a
2 Log into Zyxel Device’s Web Configurator and go to the Network Setting > Wireless > WPS screen. Enable
Example WPS Process: PBC Method
PIN Configuration
When you use the PIN configuration method, you need to check the client’s PIN number and use the
Zyxel Device’s configuration interface.
PIN number.
the WPS function and click Apply.
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1
2
3
3 Enter the PIN number of the wireless client and click the Register button. Activate WPS function on the
wireless client utility screen within two minutes.
The Zyxel Device authenticates the wireless client and sends the proper configuration settings to the
wireless client. This may take up to two minutes. The wireless client is then able to communicate with the
Zyxel Device securely.
The following figure shows you how to set up wireless network and security on Zyxel Device and wireless
client (Android smartphone in this example) by using the PIN method.
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Authentication by PIN
SECURITY INFO
COMMUNICATION
WITHIN 2 MINUTES
Enter WPS PIN
WPS
from other device:
WPS
START
Wireless Client
Chapter 4 Tutorials
Figure 62 Example WPS Process: PIN Method
Example WPS Process: PIN Method
4.3.3 Without WPS
Use the wireless adapter’s utility installed on the notebook to search for the “Example” SSID. Then enter
the “DoNotStealMyWirelessNetwork” pre-shared key to establish a wireless Internet connection.
Note: The Zyxel Device supports IEEE 802.11b and IEEE 802.11g wireless clients. Make sure that
your notebook or computer’s wireless adapter supports one of these standards.
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4.4 Setting Up Multiple Wireless Groups
Company A wants to create different wireless network groups for different types of users as shown in the
following figure. Each group has its own SSID and security mode.
• Employees in Company A will use a general Company wireless network group.
• Higher management level and important visitors will use the VIP group.
• Visiting guests will use the Guest group, which has a different SSID and password.
Company A will use the following parameters to set up the wireless network groups.
COMPANY VIP GUEST
SSID Company VIP Guest
Security Level More Secure More Secure More Secure
Security Mode WPA2-PSK WPA2-PSK WPA2-PSK
Pre-Shared Key ForCompanyOnly 123456789 guest123
1 Click Network Setting > Wireless to open the General screen. Use this screen to set up the company’s
general wireless network group. Configure the screen using the provided parameters and click Apply.
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2 Click Network Setting > Wireless > Guest/More AP to open the following screen. Click the Edit icon to
configure the second wireless network group.
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3 Configure the screen using the provided parameters and click Apply.
4 In the Guest/More AP screen, click the Edit icon to configure the third wireless network group. Configure
the screen using the provided parameters and click Apply.
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5 Check the status of VIP and Guest in the Guest/More AP screen. The yellow bulbs signify that the SSIDs
are active and ready for wireless access.
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4.5 Using the File Sharing Feature
In this section you can:
• Set up file sharing of your USB device from the Zyxel Device.
• Access the shared files of your USB device from a computer.
4.5.1 Set Up File Sharing
To set up file sharing you need to connect your USB device, enable file sharing and set up your share(s).
Before enabling file sharing in the Zyxel Device, please set up your shares beforehand in the USB.
4.5.1.1 Activate File Sharing
Connect your USB device to the USB port at the side panel of the Zyxel Device.
Click Network Setting > USB Service > File Sharing. Enable and click Apply to activate the file sharing
function. The Zyxel Device automatically adds your USB device to the Information.
4.5.1.2 Set up File Sharing on Your Zyxel Device
You also need to set up file sharing on your Zyxel Device in order to share files.
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1 Click Add New Share in the File Sharing screen to add a new share. Select your USB device from the
Volume drop-down list box.
2 Click Browse to browse through all the files on your USB device. Select the folder that you want to add as
a share. In this example, select BobShare. Click Apply
3 It’s mandatory for you to add a description for the share. Also, if you want the share to be accessed by
users connecting to the Zyxel Device, you can select Public in Access Level or select Security to specific
users’ use only. Please note that you need to create the users’ accounts that are eligible to access the
secure shares beforehand in Account Management, if you want to configure the Access Level to
Security. For detailed information, please refer to the steps below. The Add Share Directory screen
should look like the following. Click Apply to finish.
4 This sets up the file sharing server. You can see the USB storage device listed in the table below.
5 If you want specific users only to access the shares, you need to Add New Users in Account
Management. Once you click the Add New User button, you’ll be directed to the User Account screen.
To create a user account that can access the secured shares on the USB device, click the Add New
Account button in the Maintenance > User Account screen.
Please see Chapter 34 on page 359, for detailed information about User Account screen.
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6 After you create a new user account, the screen should look like the following.
4.5.2 Access Your Shared Files From a Computer
You can use Windows Explorer to access the file storage devices connected to the Zyxel Device.
Note: The examples in this User’s Guide show you how to use Microsoft’s Windows 7 to browse
your shared files. Refer to your operating system’s documentation for how to browse
your file structure.
Open Windows Explorer to access BobShare using the Windows Explorer browser.
In the Windows Explorer’s address bar type a double backslash “\\” followed by the IP address of the
Zyxel Device (the default IP address of the Zyxel Device is 192.168.1.1) and press [ENTER]. The share folder
BobShare is available.
Once you access BobShare via your Zyxel Device, you do not have to relogin unless you restart your
computer.
4.6 Access Your Shared Files From a Computer
Here is how to use an FTP program to access a file storage device connected to the Zyxel Device’s USB
port.
Note: This example uses the FileZilla FTP program to browse your shared files.
1 In FileZilla enter the IP address of the Zyxel Device (the default is 192.168.1.1), your account’s user name
and password and port 21 and click Quickconnect. A screen asking for password authentication
appears.
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2 Once you log in the USB device displays in the mnt folder.
4.7 Using the Media Server Feature
Use the media server feature to play files on a computer or on your television (using DMA-2500).
This section shows you how the media server feature works using the following media clients:
• Microsoft (MS) Windows Media Player
Media Server works with Windows 7. Make sure your computer is able to play media files (music,
videos and pictures).
• Zyxel DMA-2500, a digital media adapter
You need to set up the DMA-2500 to work with your television (TV). Refer to the DMA-2500 Quick Start
Guide for the correct hardware connections.
Before you begin, connect the USB storage device containing the media files you want to play to the
USB port of your Zyxel Device.
4.7.1 Configuring the Zyxel Device
To use your Zyxel Device as a media server, click Network Setting > USB Service > Media Server.
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Enable Media Server, select an interface on which you want to enable the media server function, enter
the path clients use to access the media files on a USB storage device connected to the Zyxel Device,
and click Apply. This enables DLNA-compliant media clients to play the video, music and image files in
your USB storage device.
4.7.2 Using Windows Media Player
This section shows you how to play the media files on the USB storage device connected to your Zyxel
Device using Windows Media Player.
Windows 7
1 Open Windows Media Player. It should automatically detect the Zyxel Device.
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2 If you cannot see the Zyxel Device in the left panel as shown above, go to Organize > Manage Libraries
> Music/Videos/Pictures/Recorded TV > Add > \\192.168.1.1\BobShare. (Select the folder containing
the media you wish to upload to Windows Media Player.)
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3 In the right panel, you should see a list of files available in the USB storage device.
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