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VMG3312-T20A
User Manual [ru]
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User Manual
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Zyxel VMG3312-T20A User Manual [ru]

Default Login Details
User’s Guide
VMG/XMG Series
DSL Router
LAN IP Address http://192.168.1.1
Password See the device label
admin
Version 5.13 Edition 2, 10/2018
Copyright © 2018 Zyxel Communications Corporation
IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a User’s Guide for a series of products. Not all products support all features. Screenshots and graphics in this book may differ slightly from what you see due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.
Related Documentation
•Quick Start Guide The Quick Start Guide shows how to connect the managed device
•More Information Go to support.zyxel.com to find other information on the Zyxel Device
.
VMG/XMG Series User’s Guide
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Contents Overview
Contents Overview
User’s Guide ......................................................................................................................................16
Introducing the Zyxel Device .............................................................................................................. 17
The Web Configurator ......................................................................................................................... 34
Quick Start ............................................................................................................................................. 42
Tutorials .................................................................................................................................................. 48
Technical Reference ........................................................................................................................80
Connection Status Screens ................................................................................................................. 81
Broadband ............................................................................................................................................ 93
Wireless ................................................................................................................................................. 121
Home Networking ............................................................................................................................... 151
Routing ................................................................................................................................................. 168
Quality of Service (QoS) .................................................................................................................... 176
Network Address Translation (NAT) ................................................................................................... 195
Dynamic DNS Setup ........................................................................................................................... 213
IGMP/MLD ........................................................................................................................................... 217
Vlan Group .......................................................................................................................................... 220
Interface Grouping ............................................................................................................................ 222
USB Service .......................................................................................................................................... 227
Home Connectivity ............................................................................................................................ 233
Firewall ................................................................................................................................................. 235
MAC Filter ............................................................................................................................................ 244
Parental Control ................................................................................................................................. 246
Scheduler Rule .................................................................................................................................... 252
Certificates .......................................................................................................................................... 254
Voice .................................................................................................................................................... 261
Log ....................................................................................................................................................... 291
Traffic Status ....................................................................................................................................... 294
VoIP Status .......................................................................................................................................... 298
ARP Table ............................................................................................................................................ 301
Routing Table ...................................................................................................................................... 303
Multicast Status .................................................................................................................................. 305
xDSL Statistics ....................................................................................................................................... 307
WLAN Station Status ........................................................................................................................... 309
Cellular Statistics ................................................................................................................................ 311
System .................................................................................................................................................. 313
User Account ...................................................................................................................................... 314
Remote Management ....................................................................................................................... 317
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Contents Overview
SNMP .................................................................................................................................................... 320
Time Settings ........................................................................................................................................ 323
E-mail Notification .............................................................................................................................. 325
Log Setting .......................................................................................................................................... 327
Firmware Upgrade .............................................................................................................................. 331
Backup Restore ................................................................................................................................... 334
Diagnostic ........................................................................................................................................... 337
Troubleshooting .................................................................................................................................. 343
Appendices ............................................ ........................................................... ..............................349
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Table of Contents
Table of Contents
Contents Overview .............................................................................................................................3
Table of Contents.................................................................................................................................5
Part I: User’s Guide.......................................................................................... 16
Chapter 1
Introducing the Zyxel Device ........................... .... .... ... ............................................. ... .....................17
1.1 Overview ......................................................................................................................................... 17
1.1.1 Internet Access ...................................................................................................................... 18
1.1.2 G.fast ...................................................................................................................................... 18
1.1.3 Ethernet WAN ........................................................................................................................ 19
1.1.4 Triple Play ............................................................................................................................... 19
1.1.5 WAN Priority ........................................................................................................................... 20
1.1.6 Wireless Access ...................................................................................................................... 20
1.1.7 Zyxel Device’s USB Support .................................................................................................. 21
1.1.8 VoIP Features ......................................................................................................................... 22
1.2 Ways to Manage the Zyxel Device .............................................................................................. 22
1.3 Good Habits for Managing the Zyxel Device ............................................................................. 23
1.4 Hardware ......................................................................................................................................... 23
1.5 LEDs (Lights) ..................................................................................................................................... 24
1.5.1 Using the WLAN and WPS Buttons ....................................................................................... 32
1.5.2 The RESET Button .................................................................................................................... 33
Chapter 2
The Web Configurator........................................................................................................................34
2.1 Overview ......................................................................................................................................... 34
2.1.1 Accessing the Web Configurator ....................................................................................... 34
2.2 Web Configurator Layout .............................................................................................................. 36
2.2.1 Settings Icon .......................................................................................................................... 36
2.2.2 Widget Icon ........................................................................................................................... 41
Chapter 3
Quick Start..........................................................................................................................................42
3.1 Overview ......................................................................................................................................... 42
3.2 Quick Start Setup ............................................................................................................................ 42
3.3 Time Zone ........................................................................................................................................ 42
3.4 Internet ............................................................................................................................................. 43
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3.4.1 Internet Status ........................................................................................................................ 43
3.4.2 Successful Internet Connection .......................................................................................... 44
3.4.3 Unsuccessful Internet Connection ...................................................................................... 44
3.4.4 Incorrect Internet Information ............................................................................................. 45
3.4.5 Encapsulation ........................................................................................................................ 45
3.4.6 Internet Information Input .................................................................................................... 46
3.5 Quick Start Setup-Wireless ............................................................................................................. 46
3.6 Quick Start Setup-Finish .................................................................................................................. 47
Chapter 4
Tutorials...............................................................................................................................................48
4.1 Overview ......................................................................................................................................... 48
4.2 Setting Up an ADSL PPPoE Connection ....................................................................................... 48
4.3 Setting Up a Secure Wireless Network .......................................................................................... 51
4.3.1 Configuring the Wireless Network Settings ......................................................................... 51
4.3.2 Using WPS ............................................................................................................................... 54
4.3.3 Without WPS ........................................................................................................................... 58
4.4 Setting Up Multiple Wireless Groups ............................................................................................. 59
4.5 Using the File Sharing Feature ....................................................................................................... 63
4.5.1 Set Up File Sharing ................................................................................................................. 63
4.5.2 Access Your Shared Files From a Computer ...................................................................... 65
4.6 Using the Media Server Feature .................................................................................................... 65
4.6.1 Configuring the Zyxel Device .............................................................................................. 66
4.6.2 Using Windows Media Player ...............................................................................................66
4.6.3 Using a Digital Media Adapter ............................................................................................68
4.7 Configuring Static Route for Routing to Another Network ........................................................ 69
4.8 Configuring QoS Queue and Class Setup ................................................................................... 72
4.9 Access the Zyxel Device Using DDNS ........................................................................................... 76
4.9.1 Registering a DDNS Account on www.dyndns.org ........................................................... 76
4.9.2 Configuring DDNS on Your Zyxel Device ............................................................................ 77
4.9.3 Testing the DDNS Setting ...................................................................................................... 77
4.10 Configuring the MAC Address Filter ........................................................................................... 78
4.11 Access Your Shared Files From a Computer ............................................................................. 79
Part II: Technical Reference........................................................................... 80
Chapter 5
Connection Status Screens...............................................................................................................81
5.1 The Connection Status Screen ...................................................................................................... 81
5.1.1 The Connectivity Screen ...................................................................................................... 81
5.1.2 The System Info Screen ......................................................................................................... 82
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5.1.3 The Wi-Fi Settings Screen ...................................................................................................... 84
5.1.4 The Guest Wi-Fi Settings Screen ........................................................................................... 86
5.1.5 The LAN Screen ..................................................................................................................... 88
5.1.6 The Parental Control Screen ................................................................................................ 89
Chapter 6
Broadband..........................................................................................................................................93
6.1 Overview ......................................................................................................................................... 93
6.1.1 What You Can Do in this Chapter ....................................................................................... 93
6.1.2 What You Need to Know ..................................................................................................... 94
6.1.3 Before You Begin ................................................................................................................... 97
6.2 The Broadband Screen ................................................................................................................. 97
6.2.1 Add/Edit Internet Connection .............................................................................................99
6.3 The Cellular Backup Screen ....................................................................................................... 107
6.4 The Broadband Advanced Screen ........................................................................................... 113
6.5 Technical Reference .................................................................................................................... 115
Chapter 7
Wireless.............................................................................................................................................121
7.1 Wireless Overview ......................................................................................................................... 121
7.1.1 What You Can Do in this Chapter ..................................................................................... 121
7.1.2 What You Need to Know ................................................................................................... 121
7.2 The Wireless General Settings Screen ........................................................................................ 122
7.2.1 No Security ........................................................................................................................... 124
7.2.2 More Secure (WPA(2)-PSK) ................................................................................................ 124
7.3 The Guest/More AP Screen ........................................................................................................ 125
7.3.1 The Edit Guest/More AP Screen ...................................................................................... 126
7.4 The MAC Authentication Screen .............................................................................................. 129
7.5 The WPS Screen ........................................................................................................................... 131
7.6 The WMM Screen ......................................................................................................................... 132
7.7 The Others Screen ....................................................................................................................... 133
7.8 The Channel Status Screen ......................................................... 136
7.9 The MESH Screen ......................................................................................................................... 136
7.10 Technical Reference .................................................................................................................. 138
7.10.1 Wireless Network Overview .............................................................................................. 138
7.10.2 Additional Wireless Terms ................................................................................................. 140
7.10.3 Wireless Security Overview ............................................................................................... 140
7.10.4 Signal Problems ................................................................................................................. 142
7.10.5 BSS ....................................................................................................................................... 142
7.10.6 MBSSID ................................................................................................................................ 143
7.10.7 Preamble Type .................................................................................................................. 143
7.10.8 WiFi Protected Setup (WPS) ............................................................................................. 144
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Table of Contents
Chapter 8
Home Networking............................................................................................................................151
8.1 Home Networking Overview ....................................................................................................... 151
8.1.1 What You Can Do in this Chapter ..................................................................................... 151
8.1.2 What You Need To Know ................................................................................................... 152
8.1.3 Before You Begin ................................................................................................................. 153
8.2 The LAN Setup Screen ................................................................................................................ 153
8.3 The LAN Static DHCP Screen ..................................................................................................... 157
8.4 The UPnP Screen ......................................................................................................................... 159
8.4.1 Turning On UPnP in Windows 7 Example .......................................................................... 160
8.5 The LAN Additional Subnet Screen ........................................................................................... 161
8.6 The STB Vendor ID Screen .......................................................................................................... 163
8.7 The Wake on LAN Screen .......................................................................................................... 163
8.8 The TFTP Server Name Screen .................................................................................................... 164
8.9 Technical Reference .................................................................................................................... 165
8.9.1 LANs, WANs and the Zyxel Device .................................................................................... 165
8.9.2 DHCP Setup ......................................................................................................................... 165
8.9.3 DNS Server Addresses ......................................................................................................... 166
8.9.4 LAN TCP/IP ........................................................................................................................... 166
Chapter 9
Routing..............................................................................................................................................168
9.1 Overview ....................................................................................................................................... 168
9.2 The Routing Screen ..................................................................................................................... 168
9.2.1 Add/Edit Static Route ........................................................................................................ 169
9.3 The DNS Route Screen ................................................................................................................ 171
9.3.1 The DNS Route Add Screen ............................................................................................... 171
9.4 The Policy Route Screen ............................................................................................................. 172
9.4.1 Add/Edit Policy Route ........................................................................................................ 173
9.5 The RIP Screen ........................................................................................................................... 174
Chapter 10
Quality of Service (QoS) ........................................ ..........................................................................176
10.1 QoS Overview ............................................................................................................................. 176
10.1.1 What You Can Do in this Chapter ................................................................................... 176
10.2 What You Need to Know ........................................................................................................... 177
10.3 The Quality of Service General Screen ................................................................................... 178
10.4 The Queue Setup Screen .......................................................................................................... 180
10.4.1 Adding a QoS Queue ....................................................................................................... 181
10.5 The QoS Classification Setup Screen ....................................................................................... 182
10.5.1 Add/Edit QoS Class ........................................................................................................... 183
10.6 The QoS Shaper Setup Screen ................................................................................................. 187
10.6.1 Add/Edit a QoS Shaper .................................................................................................... 188
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10.7 The QoS Policer Setup Screen .................................................................................................. 188
10.7.1 Add/Edit a QoS Policer .................................................................................................... 189
10.8 Technical Reference .................................................................................................................. 190
Chapter 11
Network Address Translation (NAT)................................................................................................195
11.1 NAT Overview ............................................................................................................................. 195
11.1.1 What You Can Do in this Chapter ................................................................................... 195
11.1.2 What You Need To Know ................................................................................................. 195
11.2 The Port Forwarding Screen ..................................................................................................... 196
11.2.1 Add/Edit Port Forwarding ............................................................................................... 198
11.3 The Port Triggering Screen ....................................................................................................... 200
11.3.1 Add/Edit Port Triggering Rule ...........................................................................................202
11.4 The DMZ Screen ........................................................................................................................ 204
11.5 The ALG Screen .......................................................................................................................... 204
11.6 The Address Mapping Screen .................................................................................................. 205
11.6.1 Add/Edit Address Mapping Rule ..................................................................................... 206
11.7 The NAT Sessions Screen ........................................................................................................... 207
11.8 Technical Reference .................................................................................................................. 208
11.8.1 NAT Definitions ................................................................................................................... 208
11.8.2 What NAT Does ................................................................................................................. 209
11.8.3 How NAT Works .................................................................................................................. 210
11.8.4 NAT Application ................................................................................................................ 210
Chapter 12
Dynamic DNS Setup.........................................................................................................................213
12.1 DNS Overview ............................................................................................................................. 213
12.1.1 What You Can Do in this Chapter ................................................................................... 213
12.1.2 What You Need To Know ................................................................................................. 213
12.2 The DNS Entry Screen ............................................................................................................... 214
12.2.1 Add/Edit DNS Entry ........................................................................................................... 214
12.3 The Dynamic DNS Screen ......................................................................................................... 215
Chapter 13
IGMP/MLD.........................................................................................................................................217
13.1 IGMP/MLD Overview .................................................................................................................. 217
13.1.1 What You Need To Know ................................................................................................. 217
13.2 The IGMP/MLD Screen ............................................................................................................. 217
Chapter 14
Vlan Group.......................................................................................................................................220
14.1 Overview ..................................................................................................................................... 220
14.1.1 What You Can Do in this Chapter ................................................................................... 220
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Table of Contents
14.2 The Vlan Group Screen ............................................................................................................. 220
14.2.1 Add/Edit a VLAN Group ...................................................................................................221
Chapter 15
Interface Grouping..........................................................................................................................222
15.1 Interface Grouping Overview .................................................................................................. 222
15.1.1 What You Can Do in this Chapter ................................................................................... 222
15.2 The Interface Grouping Screen ................................................................................................ 222
15.2.1 Interface Group Configuration ...................................................................................... 224
15.2.2 Interface Grouping Criteria ............................................................................................225
Chapter 16
USB Service........................................... ... .... .... ............................................ .....................................227
16.1 USB Service Overview ............................................................................................................... 227
16.1.1 What You Can Do in this Chapter ................................................................................... 227
16.1.2 What You Need To Know ................................................................................................ 227
16.1.3 Before You Begin ............................................................................................................... 228
16.2 The File Sharing Screen .............................................................................................................. 228
16.2.1 The Add New Share Screen ............................................................................................. 230
16.2.2 The Add New User Screen ............................................................................................... 231
16.3 The Media Server Screen .......................................................................................................... 231
Chapter 17
Home Connectivity..........................................................................................................................233
17.1 Home Connectivity Overview .................................................................................................. 233
17.2 The Home Connectivity Screen ................................................................................................ 233
Chapter 18
Firewall..............................................................................................................................................235
18.1 Firewall Overview ....................................................................................................................... 235
18.1.1 What You Can Do in this Chapter ................................................................................... 235
18.1.2 What You Need to Know ................................................................................................. 236
18.2 The Firewall Screen ..................................................................................................................... 236
18.3 The Protocol Screen .................................................................................................................. 237
18.3.1 Add New/Edit Protocol Entry ........................................................................................... 238
18.4 The Access Control Screen ...................................................................................................... 239
18.4.1 Add/Edit an ACL Rule ...................................................................................................... 240
18.5 The DoS Screen .......................................................................................................................... 242
Chapter 19
MAC Filter .........................................................................................................................................244
19.1 MAC Filter Overview .................................................................................................................. 244
19.2 The MAC Filter Screen ................................................................................................................ 244
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Table of Contents
Chapter 20
Parental Control...............................................................................................................................246
20.1 Parental Control Overview ....................................................................................................... 246
20.2 The Parental Control Screen ..................................................................................................... 246
20.2.1 Add/Edit a Parental Control Profile ............................................................................... 247
Chapter 21
Scheduler Rule .................................................................................................................................252
21.1 Scheduler Rule Overview ......................................................................................................... 252
21.2 The Scheduler Rule Screen ........................................................................................................ 252
21.2.1 Add/Edit a Schedule Rule ................................................................................................252
Chapter 22
Certificates .......................................................................................................................................254
22.1 Certificates Overview ............................................................................................................... 254
22.1.1 What You Can Do in this Chapter ................................................................................... 254
22.2 What You Need to Know ........................................................................................................... 254
22.3 The Local Certificates Screen ................................................................................................... 254
22.3.1 Create Certificate Request ............................................................................................ 255
22.3.2 View Certificate Request ................................................................................................ 256
22.4 The Trusted CA Screen .............................................................................................................. 257
22.4.1 View Trusted CA Certificate ........................................................................................... 258
22.4.2 Import Trusted CA Certificate ......................................................................................... 259
Chapter 23
Voice.................................................................................................................................................261
23.1 Voice Overview ......................................................................................................................... 261
23.1.1 What You Can Do in this Chapter ................................................................................... 261
23.1.2 What You Need to Know About VoIP ............................................................................. 261
23.2 Before You Begin ........................................................................................................................ 262
23.3 The SIP Account Screen ............................................................................................................. 262
23.3.1 The SIP Account Add/Edit Screen ................................................................................... 263
23.4 The SIP Service Provider Screen ............................................................................................... 267
23.4.1 The SIP Service Provider Add/Edit Screen ...................................................................... 268
23.5 The Phone Device Screen ........................................................................................................ 272
23.5.1 The Phone Device Edit Screen ........................................................................................ 273
23.6 The Phone Region Screen ........................................................................................................ 274
23.7 The Call Rule Screen ................................................................................................................. 275
23.8 The Call History Screen .............................................................................................................. 276
23.9 The Call Summary Screen ......................................................................................................... 277
23.10 Technical Reference ................................................................................................................ 278
23.10.1 Quality of Service (QoS) ................................................................................................. 286
23.10.2 Phone Services Overview ............................................................................................... 286
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Table of Contents
Chapter 24
Log ..................................... ................................................ ...............................................................291
24.1 Log Overview .............................................................................................................................. 291
24.1.1 What You Can Do in this Chapter ................................................................................... 291
24.1.2 What You Need To Know ................................................................................................. 291
24.2 The System Log Screen ............................................................................................................. 292
24.3 The Security Log Screen ........................................................................................................... 292
Chapter 25
Traffic Status .....................................................................................................................................294
25.1 Traffic Status Overview .............................................................................................................. 294
25.1.1 What You Can Do in this Chapter ................................................................................... 294
25.2 The WAN Status Screen .............................................................................................................. 294
25.3 The LAN Status Screen .............................................................................................................. 295
25.4 The NAT Status Screen .............................................................296
Chapter 26
VoIP Status.......................................................................................................................................298
26.1 VoIP Status Overview ................................................................................................................ 298
Chapter 27
ARP Table..........................................................................................................................................301
27.1 ARP Table Overview ................................................................................................................. 301
27.1.1 How ARP Works .................................................................................................................. 301
27.2 ARP Table Screen ....................................................................................................................... 302
Chapter 28
Routing Table....................................................................................................................................303
28.1 Routing Table Overview .......................................................................................................... 303
28.2 The Routing Table Screen .......................................................................................................... 303
Chapter 29
Multicast Status ...............................................................................................................................305
29.1 Multicast Status Overview ........................................................................................................ 305
29.2 The IGMP Status Screen ............................................................................................................. 305
29.3 The MLD Status Screen .............................................................................................................. 306
Chapter 30
xDSL Statistics ....................................... ... .... .... ............................................ ... ..................................307
30.1 xDSL Statistics Overview ............................................................................................................ 307
Chapter 31
WLAN Station Status .........................................................................................................................309
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Table of Contents
31.1 WLAN Station Status Overview ................................................................................................. 309
Chapter 32
Cellular Statistics .............................................................................................................................311
32.1 Cellular Statistics Overview ....................................................................................................... 311
32.2 The Cellular Statistics Screen ..................................................................................................... 311
Chapter 33
System...............................................................................................................................................313
33.1 System Overview ....................................................................................................................... 313
33.2 The System Screen ...................................................................................................................... 313
Chapter 34
User Account.............................................................. ... ............................................. ... ...................314
34.1 User Account Overview ............................................................................................................ 314
34.2 The User Account Screen .......................................................................................................... 314
34.2.1 The User Account Add/Edit Screen ................................................................................ 315
Chapter 35
Remote Management.....................................................................................................................317
35.1 Remote Management Overview ............................................................................................. 317
35.2 The MGMT Services Screen ...................................................................................................... 317
35.3 The Trust Domain Screen ........................................................................................................... 318
35.4 The Add Trust Domain Screen ................................................................................................... 319
Chapter 36
SNMP .................................................................................................................................................320
36.1 SNMP Overview ......................................................................................................................... 320
36.2 The SNMP Screen ........................................................................................................................ 321
Chapter 37
Time Settings.....................................................................................................................................323
37.1 Time Settings Overview .............................................................................................................. 323
37.2 The Time Screen ......................................................................................................................... 323
Chapter 38
E-mail Notification ...........................................................................................................................325
38.1 E-mail Notification Overview .................................................................................................... 325
38.2 The Email Notification Screen ................................................................................................... 325
38.2.1 Email Notification Edit ....................................................................................................... 326
Chapter 39
Log Setting ................................ ... .... .... ............................................ ... .............................................327
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Table of Contents
39.1 Logs Setting Overview ............................................................................................................... 327
39.2 The Log Settings Screen ............................................................................................................. 327
39.2.1 Example E-mail Log ........................................................................................................... 329
Chapter 40
Firmware Upgrade........................................................................... ... .... .........................................331
40.1 Firmware Upgrade Overview ................................................................................................... 331
40.2 The Firmware Screen .................................................................................................................. 331
Chapter 41
Backup Restore................................................................................................................................334
41.1 Backup Restore Overview ........................................................................................................ 334
41.2 The Backup Restore Screen ...................................................................................................... 334
41.3 The Reboot Screen .................................................................................................................... 336
Chapter 42
Diagnostic.........................................................................................................................................337
42.1 Diagnostic Overview ................................................................................................................. 337
42.1.1 What You Can Do in this Chapter ................................................................................... 337
42.2 What You Need to Know ........................................................................................................... 337
42.3 Ping & TraceRoute & NsLookup ................................................................................................ 338
42.4 The 802.1ag (CFM) Screen ....................................................................................................... 339
42.5 The 802.3ah (OAM) Screen ...................................................................................................... 340
42.6 The OAM Ping Screen ............................................................................................................... 341
Chapter 43
Troubleshooting................................................................................................................................343
43.1 Power, Hardware Connections, and LEDs ............................................................................... 343
43.2 Zyxel Device Access and Login ................................................................................................ 344
43.3 Internet Access ........................................................................................................................... 345
43.4 Wireless Internet Access ............................................................................................................. 347
43.5 USB Device Connection ............................................................................................................ 348
43.6 UPnP ............................................................................................................................................. 348
Part III: Appendices......................................................................................349
Appendix A Customer Support ..................................................................................................... 350
Appendix B Wireless LANs............................................................................................................... 356
Appendix C IPv6.............................................................................................................................. 369
Appendix D Services....................................................................................................................... 377
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Table of Contents
Appendix E Legal Information ....................................................................................................... 381
Index.................................................................................................................................................389
VMG/XMG Series User’s Guide
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PART I
User’s Guide
16
CHAPTER 1
Introducing the Zyxel Device
1.1 Overview
The Zyxel Device is a wireless VDSL router and Gigabit Ethernet gateway.
Zyxel Device refers to these models as outlined below.
• VMG1312-B10D • XMG3927-B50A
• VMG3312-T20A • VMG3927-Bx0A
• VMG3625-T20A • VMG8823-Bx0B
• VMG3925-B10B • VMG8825-Bx0A
• VMG3925-B10C • VMG8924-B10D
The following table describes the feature differences of the Zyxel Device by model.
Table 1 Zyxel Device Comparison Table
VMG1312-B10D VMG3312-T20A VMG3625-T20A VMG3925-B10B VMG3925-B10C
Gigabit Ethernet Ports
2.4G WLAN
5G WLAN- - VVV
G.fast-----
VoIP-----
Table 2 Zyxel Device Comparison Table
XMG3927-B50A VMG3927-BX0A VMG8823-BX0B VMG8825-BX0A VMG8924-B10D
Gigabit Ethernet Ports
2.4G WLAN
5G WLANVVVVV
G.fast V - - - -
VoIP- - VVV
- VVVV
VVVVV
VVVVV
VVVVV
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1.1.1 Internet Access
DSL
DSL
A
A
Your Zyxel Device provides shared Internet access by connecting the DSL port to the DSL or MODEM jack on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or VDSL. The Zyxel Device cannot work in ADSL and VDSL mode at the same time.
Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you configure in
the Zyxel Device. Refer to Section 6.2 on page 97 for the Network Setting > Broadband screen.
Computers can connect to the Zyxel Device’s LAN ports (or wirelessly).
Figure 1 Zyxel Device’s Internet Access Application
Chapter 1 Introducing the Zyxel Device
You can also configure IP filtering on the Zyxel Device for secure Internet access. When the IP filter is on, all incoming traffic from the Internet to your network is blocked by default unless it is initiated from your network. This means that probes from the outside to your network are not allowed, but you can safely browse the Internet and download files.
1.1.2 G.fast
You can have gigabit Internet access by connecting the DSL port to the DSL or MODEM jack on a splitter or your telephone jack for G.fast.
Only use firmware for your Zyxel Device’s specific model. Refer to the label on the bottom of your Zyxel Device.
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G.FAST is the acronym for Fast Access to Subscriber Terminals, and the letter G stands for the ITU-T G series of recommendations. G.fast is a technology providing gigabit speeds over traditional copper twisted-pair wires. G.fast applies Fiber-To-The-distribution point (FTTdp) structure, which reuses the deployed copper wire for the final meters.
Figure 2 Zyxel Device’s Internet Access Application: G.fast
1.1.3 Ethernet WAN
If you prefer not to use a DSL line and you have another broadband modem or router (such as ADSL) available, you can use the Ethernet WAN port and then connect it to the broadband modem or router. This way, you can access the Internet via an Ethernet connection and still use the QoS, Firewall and parental control functions on the Zyxel Device.
Chapter 1 Introducing the Zyxel Device
Figure 3 Zyxel Device’s Internet Access Application: Ethernet WAN
1.1.4 Triple Play
The ISP may provide “triple play” service to the Zyxel Device. This allows you to take advantage of “triple play” services such as Voice over IP telephony, and streaming video/audio media all at the same time, with no noticeable loss in bandwidth.
VMG/XMG Series User’s Guide
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Figure 4 Triple Play Example
1.1.5 WAN Priority
The WAN connection priority is as follows:
1 Ethernet WAN
2 G.fast/DSL
Chapter 1 Introducing the Zyxel Device
3 Cellular WAN (3G/4G)
See Section 1.1.7 on page 21 for more information about Cellular backup.
1.1.6 Wireless Access
The Zyxel Device is a wireless Access Point (AP) for IEEE 802.11b/g/n/a/ac wireless clients, such as notebook computers, iPads, smartphones, etc. It allows them to connect to the Internet without having to rely on inconvenient Ethernet cables.
Your Zyxel Device supports Wi-Fi Protected Setup (WPS), which allows you to quickly set up a wireless network with strong security.
See Section 1.5.1 on page 32 for more information about how to set up a wireless network with WLAN and WPS buttons.
Figure 5 Wireless Access Example
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DSL
DSL
1.1.7 Zyxel Device’s USB Support
The USB port of the Zyxel Device is used for cellular WAN backup, file-sharing, and media server.
Cellular WAN (3G/4G) Backup
Connect a supported cellular USB dongle with an active SIM card to the USB port. This adds a second WAN interface and allows the Zyxel Device to wirelessly access the Internet via a cellular network. The cellular WAN connection is a backup in case the DSL connection fails.
To set up a cellular connection, click Network > Broadband > Cellular Backup.
To update the supported cellular USB dongle list, download the latest WWAN package from the Zyxel website and upload it to the Zyxel Device using the Maintenance > Firmware Upgrade screen.
Figure 6 Internet Access Application: Cellular WAN
File Sharing
Use the built-in USB 3.0 port to share files on a USB memory stick or a USB hard drive (B). Use FTP to access the files on the USB device.
Figure 7 USB File Sharing Application
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DSL
Media Server
You can also use the Zyxel Device as a media server. This lets anyone on your network play video, music, and photos from a USB device (B) connected to the Zyxel Device’s USB port (without having to copy them to another computer).
Figure 8 USB Media Server Application
1.1.8 VoIP Features
You can register up to 2 SIP (Session Initiation Protocol) accounts and use the Zyxel Device to make and receive VoIP telephone calls:
Figure 9 Zyxel Device’s VoIP Features
Calls via a VoIP service provider - the Zyxel Device sends your call to a VoIP service provider’s SIP server which forwards your calls to either VoIP or PSTN phones.
1.2 Ways to Manage the Zyxel Device
Use any of the following methods to manage the Zyxel Device.
• Web Configurator. This is recommended for everyday management of the Zyxel Device using a (supported) web browser.
• FTP. Use FTP for firmware upgrades and configuration backup/restore.
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1.3 Good Habits for Managing the Zyxel Device
Do the following things regularly to make the Zyxel Device more secure and to manage the Zyxel Device more effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the Zyxel Device to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the Zyxel Device. You could simply restore your last configuration.
1.4 Hardware
Refer to the Zyxel Device’s Quick Start Guides to see the product drawings and how to make the hardware connections.
The following table describes the items on the panels.
Table 3 Panel Ports and Buttons
LABEL DESCRIPTION
WLAN Press the WLAN button for more than one second to enable the wireless function.
WPS Press the WPS button for more than one second to quickly set up a secure wireless connection
between the device and a WPS-compatible client.
USB The USB port is used for cellular WAN backup, file-sharing, media server, and print server.
DSL Connect a RJ-11 cable to the DSL port for Internet access.
PHONE1 ~ PHONE2
LAN1 ~ LAN4 Connect computers or other Ethernet devices to Ethernet ports for Internet access.
WAN Connect an Ethernet cable to the Ethernet WAN port for Internet access.
Power Connect the power cable can press the power button to start the device.
Reset Press the button to return the Zyxel Device to the factory defaults.
Connect analog phones to the phone ports to make phone calls.
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1.5 LEDs (Lights)
None of the LEDs are on if the Zyxel Device is not receiving power.
Table 4 VMG1312-B10D LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The Zyxel Device is receiving power and ready for use.
Red On The Zyxel Device detected an error while self-testing, or there is a device
DSL Green
INTERNET Green On The Zyxel Device has an IP connection but no traffic.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
ETHERNET1~4 Green On The Zyxel Device has a successful 10/100 Mbps Ethernet connection with a
WLAN/WPS Green On The wireless network is activated.
Amber Blinking The Zyxel Device is setting up a WPS connection with a wireless client.
USB Green On The Zyxel Device recognizes a USB connection through the USB slot.
Chapter 1 Introducing the Zyxel Device
Blinking The Zyxel Device is self-testing.
malfunction.
Off The Zyxel Device is not receiving power.
On The DSL line is up.
Blinking The Zyxel Device is initializing the DSL line.
Off The DSL line is down.
Your device has a WAN IP address (either static or assigned by a DHCP server), PPP negotiation was successfully completed (if used) and the DSL connection is up.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
causes are no response from a DHCP server, no PPPoE response, PPPoE authentication failed.
device on the Local Area Network (LAN).
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100
Mbps.
Off The Zyxel Device does not have an Ethernet connection with the LAN.
Blinking The Zyxel Device is communicating with wireless clients.
Off The wireless network is not activated.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
connected to it.
Off The Zyxel Device does not detect a USB connection through the USB slot.
Table 5 VMG3312-T20A LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Off The Zyxel Device is not receiving power.
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Table 5 VMG3312-T20A LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
ETHERNET1~4 Green On The Zyxel Device has a successful 10/100 Mbps Ethernet connection with a
device on the Local Area Network (LAN).
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100
Mbps.
Off The Zyxel Device does not have an Ethernet connection with the LAN.
WLAN Green On The wireless network is activated.
Blinking The Zyxel Device is communicating with wireless clients.
WPS Amber Blinking The Zyxel Device is setting up a WPS connection with a wireless client.
Off The wireless network is not activated.
DSL Green On The VDSL line is up.
Blinking The Zyxel Device is initializing the VDSL line.
Off The DSL line is down.
Orange On The ADSL line is up.
Slow Blinking
Fast Blinking
WAN Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the WAN.
INTERNET Green On The Zyxel Device has an IP connection but no traffic.
Blinking The VMG is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The VMG attempted to make an IP connection but failed. Possible causes
USB Green On The Zyxel Device recognizes a USB connection through the USB slot.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
Off The Zyxel Device does not detect a USB connection through the USB slot.
The Zyxel Device is detecting carrier signals.
The Zyxel Device is initializing the VDSL line.
on the WAN.
1000 Mbps.
Your device has a WAN IP address (either static or assigned by a DHCP server). PPP negotiation was successfully completed (if used) and the DSL connection is up.
are no response from a DHCP server, no PPPoE response, PPPoE authentication failed.
connected to it.
Table 6 VMG3625-T20A LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is upgrading firmware.
Off The Zyxel Device is not receiving power.
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Table 6 VMG3625-T20A LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
DSL Green On The VDSL line is up.
Blinking The Zyxel Device is initializing the VDSL line.
Off The DSL line is down.
Orange On The ADSL line is up.
Slow Blinking
Fast Blinking
INTERNET Green On The Zyxel Device has an IP connection but no traffic.
Blinking The VMG is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The VMG attempted to make an IP connection but failed. Possible causes
WAN Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the WAN.
ETHERNET1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100
Off The Zyxel Device does not have an Ethernet connection with the LAN.
WLAN Green On The wireless network is activated.
Blinking The Zyxel Device is communicating with wireless clients.
Off The wireless network is not activated or down.
Orange Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz or 5 GHz
USB Green On The Zyxel Device recognizes a USB connection through the USB slot.
Blinking The Zyxel Device is sending/receiving data to/from the USB device
Off The Zyxel Device does not detect a USB connection through the USB slot.
The Zyxel Device is detecting carrier signals.
The Zyxel Device is initializing the ADSL line.
Your device has a WAN IP address (either static or assigned by a DHCP server). PPP negotiation was successfully completed (if used) and the DSL connection is up.
are no response from a DHCP server, no PPPoE response, PPPoE authentication failed.
on the WAN.
1000 Mbps.
with a device on the Local Area Network (LAN).
Mbps.
wireless client.
connected to it.
Table 7 VMG3925-B10B LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
Off The Zyxel Device is not receiving power.
malfunction.
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Table 7 VMG3925-B10B LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
DSL Green On The VDSL line is up.
Blinking The Zyxel Device is initializing the VDSL line.
Orange On The ADSL line is up.
Blinking The Zyxel Device is initializing the ADSL line.
Off The DSL line is down.
Internet Green On The Zyxel Device has an IP connection but no traffic.
Your device has a WAN IP address (either static or assigned by a DHCP server), PPP negotiation was successfully completed (if used) and the DSL connection is up.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
causes are no response from a DHCP server, no PPPoE response, PPPoE authentication failed.
Ethernet WAN
LAN1~4 Green On The Zyxel Device has a successful 1000 Mbps Ethernet connection with a
2.4G WLAN/ WPS
5G WLAN/ WPS
USB1 Green On The Zyxel Device recognizes a USB connection through the USB1 slot.
Green On The Zyxel Device has a successful 1000 Mbps Ethernet connection on the
WAN.
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 1000
Mbps.
Orange On The Zyxel Device has a successful 10/100 Mbps Ethernet connection on the
WAN.
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100
Mbps.
Off There is no Ethernet connection on the WAN.
device on the Local Area Network (LAN).
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 1000 Mbps.
Off The Zyxel Device does not have an Ethernet connection with the LAN.
Green On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
client.
Off The 2.4 GHz wireless network is not activated.
Green On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
Off The 5 GHz wireless network is not activated.
Blinking The Zyxel Device is sending/receiving data to /from the USB device
connected to it.
Off The Zyxel Device does not detect a USB connection through the USB1 slot.
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Chapter 1 Introducing the Zyxel Device
Table 8 VMG3925-B10C LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The Zyxel Device is uploading firmware.
Off The Zyxel Device is not receiving power.
DSL Green On The VDSL line is up.
Blinking (slow)
Blinking (fast)
Amber On The ADSL line is up.
Blinking (slow)
Blinking (fast)
Off The DSL line is down.
Internet Green On The Zyxel Device has an IP connection but no traffic.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
WAN Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100/
Off There is no Ethernet connection on the WAN.
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
2.4G WLAN/ WPS
5G WLAN/ WPS
Green On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
Off The 2.4 GHz wireless network is not activated.
Green On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
Off The 5 GHz wireless network is not activated.
The Zyxel Device is looking for a VDSL line.
The Zyxel Device is initializing the VDSL line.
The Zyxel Device is looking for an ADSL line.
The Zyxel Device is initializing the ADSL line.
Your device has a WAN IP address (either static or assigned by a DHCP server), PPP negotiation was successfully completed (if used) and the DSL connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE authentication failed.
on the WAN.
1000 Mbps.
with a device on the Local Area Network (LAN).
1000 Mbps.
client.
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Table 8 VMG3925-B10C LED Descriptions (continued)
LED COLOR STATUS DESCRIPTION
USB Green On The Zyxel Device recognizes a USB connection through the USB1 slot.
Blinking The Zyxel Device is sending/receiving data to /from the USB device
connected to it.
Off The Zyxel Device does not detect a USB connection through the USB1 slot.
Table 9 XMG3927-B50A/VMG3927-BX0A/VMG8825-BX0A LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Blue On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
Blinking The Zyxel Device is uploading firmware.
Off The Zyxel Device is not receiving power.
WAN Blue On One of the following connections is up.
Blinking (slow)
Blinking (fast)
Off There is no Ethernet connection on the WAN.
INTERNET Blue On Your device has a WAN IP address (either static or assigned by a DHCP
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
ETHERNET1~4 Blue On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
2.4G WLAN/ WPS
5G WLAN/ WPS
Blue On The 2.4 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless
Off The 2.4 GHz wireless network is not activated.
Blue On The 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.
Off The 5 GHz wireless network is not activated.
malfunction.
•ADSL
•G.fast
•VDSL
• Ethernet connection on the WAN.
The ADSL/G.fast/VDSL link is down, and the Zyxel Device is looking for an ADSL/G.fast/VDSL link.
The Zyxel Device is initializing the ADSL/G.fast/VDSL link.
server), PPP negotiation was successfully completed (if used) and the DSL connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE authentication failed.
with a device on the Local Area Network (LAN).
1000 Mbps.
client.
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Table 10 VMG8823-BX0B LED Descriptions
LED COLOR STATUS DESCRIPTION
Power Green On The Zyxel Device is receiving power and ready for use.
Blinking The Zyxel Device is self-testing.
Red On The Zyxel Device detected an error while self-testing, or there is a device
malfunction.
Blinking The VMG is upgrading firmware.
Off The Zyxel Device is not receiving power.
DSL Green On The VDSL line is up.
Slow Blinking
Fast Blinking
Orange On The ADSL line is up.
Slow Blinking
Fast Blinking
Off The DSL line is down.
Internet Green On The Zyxel Device has an IP connection but no traffic.
Blinking The Zyxel Device is sending or receiving IP traffic.
Off There is no Internet connection or the gateway is in bridged mode.
Red On The Zyxel Device attempted to make an IP connection but failed. Possible
WAN Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the WAN at 10/100/
Off There is no Ethernet connection on the WAN.
LAN1~4 Green On The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection
Blinking The Zyxel Device is sending or receiving data to/from the LAN at 10/100/
Off The Zyxel Device does not have an Ethernet connection with the LAN.
WLAN/WPS Green On The 2.4 GHz or 5 GHz wireless network is activated.
Blinking The Zyxel Device is communicating with 2.4 GHz or 5 GHz wireless clients.
Amber Blinking The Zyxel Device is setting up a WPS connection with a 2.4 GHz or 5 GHz
Off The 2.4 GHz or 5 GHz wireless network is not activated.
The Zyxel Device is detecting carrier signals.
The Zyxel Device is initializing the VDSL line.
The Zyxel Device is detecting carrier signals.
The Zyxel Device is initializing the ADSL line.
Your device has a WAN IP address (either static or assigned by a DHCP server), PPP negotiation was successfully completed (if used) and the DSL connection is up.
causes are no response from a DHCP server, no PPPoE response, PPPoE authentication failed.
on the WAN.
1000 Mbps.
with a device on the Local Area Network (LAN).
1000 Mbps.
wireless client.
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