Zyxel P-974HW, P-974H User Manual

P-974H/HW Series

Cable Router
IP Address http://
192.168.1.1:8080 User Name webadmin Password 1234
Firmware Version 3.70 Edition 2, 09/2009
www.zyxel.com
www.zyxel.com
Copyright © 2009 ZyXEL Communications Corporation

About This User's Guide

About This User's Guide
Intended Audience
This manual is intended for people who want to configure the Zy XEL Device using the web configurator. You should have at least a basic knowledge of TCP/IP networking concepts and topology.
Related Documentation
•Quick Start Guide The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up your network and configuring for Internet access.
• Support Disc Refer to the included CD for support documents.
• ZyXEL Web Site Please refer to www.zyxel.com
product certifications.
for additional support documentation and
User Guide Feedback
Help us help you. Send all User Guide-related comments, questi ons or suggestions for improvement to the following address, or use e-mail instead. Thank you!
The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan.
E-mail: techwriters@zyxel.com.tw
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Document Conventions

Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• This product may be referred to as the “ZyXEL Device”, the “device” or the “system” in this User’s Guide.
Document Conventions
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example, [ENTER] means the “enter” or “ret urn” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the [ENTER] key. “Select” or “choose” means for you to use one of the predefined choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value. For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.
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P-974H/HW Series User’s Guide
Document Conventions
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The Z yXEL Device icon is not an exact representation of your device.
ZyXEL Device Computer Notebook computer
Server Printer Firewall
Telephone Switch Router
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Safety Warnings

• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
• Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing cov ers can expose y ou to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information.
Safety Warnings
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution.
• If the power adaptor or cord is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.
• Antenna Warning! This device meets FCC certification requiremen ts wh en u sin g the included antenna(s). Only use the include d antenna(s).
6
• Make sure that the cable system is grounded so as to provide some protection against voltage surges.
P-974H/HW Series User’s Guide
This product is recyclable. Dispose of it properly.
Safety Warnings
P-974H/HW Series User’s Guide
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Safety Warnings
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P-974H/HW Series User’s Guide

Table of Contents

Table of Contents
About This User's Guide..........................................................................................................3
Document Conventions............................................................................................................4
Safety Warnings ........................................................................................................................6
Table of Contents......................................................................................................................9
List of Figures.........................................................................................................................13
List of Tables...........................................................................................................................15
Part I: Introduction and Configuration................................................. 17
Chapter 1
Introduction.............................................................................................................................19
1.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 19
1.2 Internet Access Application ................................................................................................. 19
1.3 Hardware Connection and Installation .................................... ................................ ............. 20
1.4 Front Panel LED Description ............................................................................................... 20
Chapter 2
The Web Configurator............................................................................................................23
2.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 23
2.2 Accessing the Web Configurator ......................................................................................... 23
2.2.1 Logging Out of the Web Configurator ........................................................................ 24
2.2.2 Resetting the ZyXEL Device ...................................................................................... 24
2.3 Navigating the Web Configurator ............................................... .......................................... 25
2.4 Changing the Login Password ............................................................................................. 26
Chapter 3
Status.......................................................................................................................................29
3.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 29
3.1.1 What You Can Do in This Chapter ............................................................................. 29
3.1.2 What You Need to Know .................................. ... ... .... ............................................. ... 29
3.2 Software .......................................... ... ... .... ............................................. ... ... .... ... ... ............. 31
3.3 Connection ......................................... ... .............................................. ... ... ... .... ... ... .............32
3.4 Event Log .............................................. .... ... ... ............................................. .... ... ... ............. 37
3.4.1 Event Log: Log Description ........................................................................................ 38
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Table of Contents
Chapter 4
Basic ........................................................................................................................................43
4.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 43
4.1.1 What You Can Do in This Chapter ............................................................................. 43
4.1.2 What You Need to Know .................................. ... ... .... ............................................. ... 43
4.2 DHCP ........................................ ... ... ... ... .... ............................................. ... ... .... ... ................44
Chapter 5
Advanced.................................................................................................................................45
5.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 45
5.1.1 What Yo u Can Do in this Chapter .............................................................................. 45
5.1.2 What You Need to Know .................................. ... ... .... ............................................. ... 45
5.2 Options .. ... ... .... ... ... ... .... ............................................. ... ... .... ................................................ 46
5.3 IP Filtering ................................................. ... ... ... .... ... ... ... .................................................... 47
5.4 MAC Filtering ............................. ... ... ... ... .... .......................................................................... 48
5.5 Port Filtering .... ............................................. ... ... .... ... ... ... .................................................... 49
5.6 Port Forwarding .................................. ... .... .......................................................................... 50
Chapter 6
Wireless LAN...........................................................................................................................51
6.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 51
6.1.1 What You Need to Know .................................. ... ... .... ............................................. ... 52
6.2 Basic WLAN Settings .......................................................................................................... 54
6.3 Wireless LAN Security ........................ ... .... ... ... ... .... ............................................................. 55
6.3.1 WEP Encryption ..... ... ... .... ... ... .................................................................................... 55
6.3.2 Introduction to WPA(2) .............................. .... ... ... ... .... ... ... ... ... .... ................................ 57
6.3.3 WPA/WPA2 ............................................ ... .... ... ... ... .... ... ... .......................................... 58
6.3.4 WPA-PSK/WPA2-PSK ................................................................................................60
6.4 Access Control .......................................... ... ... ............................................. .... ... ... ... .......... 61
Chapter 7
Maintenance............................................................................................................................63
7.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 63
7.1.1 What Yo u Can Do in this Chapter .............................................................................. 63
7.2 Security ............ ............................................. ... ... .... ... ..........................................................63
7.3 Diagnostics .......................................................................... ... ... ... ... .... ... ... .......................... 64
7.4 Band ......... ............................................. .... ... ... ... .... ... .......................................................... 66
Part II: Appendices and Index............................................................... 69
Appendix A Product Specifications.........................................................................................71
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Table of Contents
Appendix B Sample Configurations........................................................................................77
7.5 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 77
7.6 Connecting to the ZyXEL Device with Telnet ....................................................................... 77
7.6.1 Set Static IP Only ... ... ... .............................................. ... ... ... ... ....................................78
7.6.2 Set Static IP with Public DHCP ..................................... ... ... ... .... ... ... ... ....................... 78
7.6.3 Set Static IP with NAT ............................................ .... ... ... ... ....................................... 79
7.6.4 Set Static IP with NAT and Private DHCP .................................................................. 79
7.6.5 Set Bridge Mode ................................................. ... .... ... ............................................. 80
7.6.6 Set Default IP Sharing / RG Mode ............................................................................. 80
Appendix C Setting up Your Computer’s IP Address.............................................................81
Appendix D Common Services ..............................................................................................99
Appendix E Legal Information..............................................................................................103
Appendix F Customer Support.............................................................................................107
Index.......................................................................................................................................113
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Table of Contents
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P-974H/HW Series User’s Guide

List of Figures

List of Figures
Figure 1 Internet Access Application .............................................. ... .... ... ... .......................................... 19
Figure 2 Front Panel LEDs: P-974H ....................................................................................................... 20
Figure 3 Front Panel LEDs: P-974HW ................................................................................................... 20
Figure 4 Status ...................................................................................................................................... 25
Figure 5 Maintenance: Security ............................................................................................................. 26
Figure 6 Status: SOFTWARE ................................................................................................................ 31
Figure 7 Status: CONNECTION ............................................................................................................ 32
Figure 8 Status: EVENT LOG ................................................................................................................ 37
Figure 9 Basic: DHCP ........................................................................................................................... 44
Figure 10 Advanced: Options ................................................................................................................ 46
Figure 11 Advanced: IP Filtering ........................................................................................................... 47
Figure 12 Advanced: MAC Filtering ....................................................................................................... 48
Figure 13 Advanced: Port Filtering ........................................................................................................ 49
Figure 14 Advanced: Forwarding .......................................................................................................... 50
Figure 15 Example of a Wireless Network .............................................................................................51
Figure 16 Wireless: Basic ...................................................................................................................... 54
Figure 17 Wireless: Security: WEP ....................................................................................................... 56
Figure 18 Wireless: Security: WPA .................................... ... .............................................. ... ... ............. 58
Figure 19 Wireless: Security: WPA-PSK ............................................................................................... 60
Figure 20 Wireless: Access Control ...................................................................................................... 61
Figure 21 Maintenance: Security ........................................................................................................... 63
Figure 22 Maintenance: Diagnostic (Ping) ........................................................................................... 64
Figure 23 Maintenance: Diagnostic (Traceroute) ................................................................................. 65
Figure 24 Maintenance: Band ............................................................................................................... 66
Figure 25 WIndows 95/98/Me: Network: Configuration ............................. ... .......................................... 82
Figure 26 Windows 95/98/Me: TCP/IP Properties: IP Address .............................................................. 83
Figure 27 Windows 95/98/Me: TCP/IP Properties: DNS Configuration ........ ... ... .... ... ............................. 84
Figure 28 Windows XP: Start Menu ........................................................................................................ 85
Figure 29 Windows XP: Control Panel .................. ... .... ... ... ... .... ... ... ... .... ... ... ... ... .................................... 85
Figure 30 Windows XP: Control Panel: Network Connections: Properties ............................................. 86
Figure 31 Windows XP: Local Area Connection Properties ................................................................... 86
Figure 32 Windows XP: Internet Protocol (TCP/IP) Properties .............................................................. 87
Figure 33 Windows XP: Advanced TCP/IP Properties . ... ... ... .... ... ... ... .... ... ............................................. 88
Figure 34 Windows XP: Internet Protocol (TCP/IP) Properties .............................................................. 89
Figure 35 Macintosh OS 8/9: Apple Menu .............................................................................................. 90
Figure 36 Macintosh OS 8/9: TCP/IP ..................................................................................................... 91
Figure 37 Macintosh OS X: Apple Menu ................................................................................................92
Figure 38 Macintosh OS X: Network ...................................................................................................... 92
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List of Figures
Figure 39 Red Hat 9.0: KDE: Network Configuration: Devices ............................................................. 93
Figure 40 Red Hat 9.0: KDE: Ethernet Device: General ...................................................................... 94
Figure 41 Red Hat 9.0: KDE: Network Configuration: DNS ................................................................... 94
Figure 42 Red Hat 9.0: KDE: Network Configuration: Activate .................. ... ....................................... 95
Figure 43 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 ................................................... 95
Figure 44 Red Hat 9.0: Static IP Address Setting in ifconfig-eth0 ................................ .... ... ... ... ... .... ... 96
Figure 45 Red Hat 9.0: DNS Settings in resolv.conf ............................................................................ 96
Figure 46 Red Hat 9.0: Restart Ethernet Card ..................................................................................... 96
Figure 47 Red Hat 9.0: Checking TCP/IP Properties ........................................................................... 97
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List of Tables

List of Tables
Table 1 Front Panel LEDs ...................................................................................................................... 20
Table 2 Web Configurator Screens Summary ....................................................................................... 25
Table 3 Maintenance: Security .............................................................................................................. 27
Table 4 Status: SOFTWARE .................................................................................................................. 31
Table 5 Status: CONNECTION .............................................................................................................. 33
Table 6 Status: CONNECTION: Startup Procedure ............................................................................... 35
Table 7 Status: EVENT LOG ................................................................................................................. 37
Table 8 Event Log: Severity Levels ....................................................................................................... 37
Table 9 Event Log: Log Description ....................................................................................................... 38
Ta ble 10 Basic: DHCP ............. ... .... ... ... ... .... ... ... ... ... .... ................................................ ... .... ...................44
Table 11 Advanced: Options .................................................................................................................. 46
Table 12 Advanced: IP Filtering ............................................................................................................. 47
Table 13 Advanced: MAC Filtering ........................................................................................................ 48
Table 14 Advanced: Port Filtering .......................................................................................................... 49
Table 15 Advanced: Forwarding ............................................................................................................50
Table 16 Types of Encryption for Each Type of Authentication ............................................................. 53
Table 17 Wireless: Basic ....................................................................................................................... 54
Table 18 Wireless: Security: WEP Encryption .......................................................................................56
Table 19 Wireless: Security: WP A/WPA2 ..............................................................................................59
Table 20 Wireless: Security: WPA-PSK ................................................................................................. 60
Table 21 Wireless: Access Control ........................................................................................................ 62
Table 22 Maintenance: Security ............................................................................................................ 64
Table 23 Maintenance: Diagnostics (Ping) ............................................................................................ 65
Table 24 Maintenance: Diagnostics (Traceroute) .................................................................................. 66
Table 25 Maintenance: Band ................................................................................................................. 67
Table 26 Firmware Features .................................................................................................................. 71
Table 27 IEEE802.11b/g ........................................................................................................................ 72
Table 28 Device Specifications .............................................................................................................. 72
Table 29 P-974H /HW Pow er Adaptor Specifications ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... 74
Table 30 Commonly Used Services ....................................................................................................... 99
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List of Tables
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P-974H/HW Series User’s Guide
PART I
Introduction and
Configuration
Introduction (19)
The Web Configurator (23)
Status (29)
Basic (43)
Advanced (45)
Wireless LAN (51)
Maintenance (63)
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CHAPTER 1

Introduction

1.1 Overview

This user’s guide explains how to configure the following ZyXEL devices:
• The P-974H model is a 4-port cable modem and router combined. It also has a USB 2.0 port allowing computers without an Ethernet connection to join your network.
• The P-974HW model adds IEEE 802.11g wireless capability allowing wireless clients to join your network.
This user’s guide refers to these models simply as the “ZyXEL Device”. Please refer to Appendix A on page 71 for a complete list of features for your model.

1.2 Internet Access Application

The ZyXEL Device is the ideal high-speed Internet access solution. It is compliant with the DOCSIS 2.0 and Cable Home 1.1 standards. The ZyXEL Device allows you to connect up to four computers to its 10/100 Mbps Ethernet ports and an additional computer to its USB 2.0 port to form your local area network and connect to the Internet. In addition, for P-974HW, wireless clients can access your network resources and the Internet.
Figure 1 Internet Access Application
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Chapter 1 Introduction

1.3 Hardware Connection and Installation

Refer to the Quick Start Guide for information for hardware connections and USB driver installation.

1.4 Front Panel LED Description

The following figures are front panel images of the P-974HW and P-974H models respectively. The LED behavior is described at the end of this section.
Figure 2 Front Panel LEDs: P-974H
Figure 3 Front Panel LEDs: P-974HW
The following table describes the LEDs.
Table 1 Front Panel LEDs
LED COLOR STATUS DESCRIPTION
PWR Green On The ZyXEL Device is receiving power.
Off The ZyXEL Device is not receiving power.
SYS Green On The ZyXEL Device is functioning properly.
Off The system is not ready or has malfunctioned.
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Chapter 1 Introduction
Table 1 Front Panel LEDs (continued)
LED COLOR STATUS DESCRIPTION
LAN 1...4 Green On The ZyXEL Device has a successful 10/100Mb
Ethernet connection. Blinking The ZyXEL Device is sending/receiving data. Off The LAN is not connected.
USB Green On A device is connected to the USB port on the
ZyXEL Device. Blinking The ZyXEL Device is sending/receiving data via
the USB port. Off The USB port is not connected.
WLAN Green On The wireless LAN is enabled.
Blinking The ZyXEL Device is sending/receiving data
through the wireless LAN. Off The wireless LAN is disabled.
DATA Green Bl inking The ZyXEL Device is sending/receiving data on
the WAN. Off The ZyXEL Device is not sending/receiving data
on the WAN.
CABLE Green On The ZyXEL Device has successfully registered to
the cable operator’s network. Blinking The ZyXEL Device is trying to register with the
cable operator’s network. Off The coaxial cable is not connected or the cable
link is down.
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Chapter 1 Introduction
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P-974H/HW Series User’s Guide
CHAPTER 2

The Web Configurator

2.1 Overview

The web configurator is an HTML-based management interface that allows easy setup and management via an Internet browser. Use Internet Explorer 6.0 and later or Firefox 1.5 and later versions. The recommended screen resolution is 1024 by 768 pixels.
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device. Web pop-up blocking is enabled by default in Windows XP SP (S ervice Pack) 2.
• JavaScript (enabled by default).
• Java permissions (enabled by default).
See the chapter on troubleshooting to see how to make sure these functions are allowed in Internet Explorer or Firefox.

2.2 Accessing the Web Configurator

Follow the steps below to log into the web configurator.
1 Launch your web browser. Enter “192.168.1.1:8080” as the web site address.
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Chapter 2 The Web Configurator
2 Enter the user name (“user” is the default) password (“1234” is the default) or
enter the administrator user name (“webadmin” is the default) and password (“1234” is the default) and click OK.
3 You should now see the main Status screen (refer to Figure 4 on page 25).
2.2.1 Logging Out of the Web Configurator
To log out of the Web Configurator - perhaps to log in under a different account ­you must close the web browser in which it is displayed and then clear your browser cache. If you do not, then the next time you re-open the web page in that browser you may not have been properly logged out.
For instructions on how to empty your web browser cache, see the documentation that shipped with it.
2.2.2 Resetting the ZyXEL Device
If you forget your password or cannot access the web configurator, you will need to use the RESET button at the back of the ZyXEL Device to reload the factory­default configuration file. This means that you will lose all configurations that you had previously and the password will be reset to “1234”.
2.2.2.1 Using the RESET Button
1 Make sure the PWR and SYS LEDs are on (not blinking).
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2 Press and hold the RESET button for about 15 seconds. All LEDs (except the
WLAN LED on the P-974HW) should turn on. When you release the RESET button, the defaults have been restored and the ZyXEL Device restarts.
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Chapter 2 The Web Configurator
You can also use the RESET button to restart the ZyXEL Device (without restoring the defaults) by pressing down for 2 to 14 seconds.

2.3 Navigating the Web Configurator

The following summarizes how to navigate the web configurator from the main Status screen.
Figure 4 Status
Following table lists the menu screens.
Table 2 Web Configurator Screens Summary
LINK SUB-LINK FUNCTION
Status Software Use this screen to view firmware and system related
Connection Use this screen to view LAN/WAN/WLAN connection
Event Log Use this screen to view system logs.
Basic DHCP Use this screen to configure DHCP settings on the LAN.
P-974H/HW Series User’s Guide
information.
information.
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Chapter 2 The Web Configurator
Table 2 Web Configurator Screens Summary (continued)
LINK SUB-LINK FUNCTION
Advanced Options Use this screen to activate/deactivate WAN features
IP Filtering Use this screen to block access from one or a range of
MAC Filtering Use this screen to block access from the specified MAC
Port Filtering Use this screen to block access from one or a range of
Forwarding Use this screen to configure port forwarding on y our
Wireless (P-974HW Only)
Maintenance Security Use this screen to change system password or reset
Basic Use this screen to configure the wireless LAN settings. Security Use this screen to configure WLAN authentication and
Access Control Use this screen to configure MAC filter settings on the
Bridging Use this screen to configure WLAN bridging.
Diagnostics These screens display information to help you identify
Band Use this screen to set up scan sets for Internet access
(such as IPSec passthrough and Multicast).
IP addresses.
address(es).
ports.
network.
security settings.
ZyXEL Device.
the ZyXEL Device back to the factory defaults.
problems with the ZyXEL Device general connection.
providers.

2.4 Changing the Login Password

It is highly recommended that you periodically change the password for accessing the ZyXEL Device. If you didn’t change the default one after you logged in or you want to change to a new password again, then click Maintenance > Security to display the screen as shown next.
Figure 5 Maintenance: Security
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Chapter 2 The Web Configurator
The following table describes the related labels in this screen.
Table 3 Maintenance: Security
LABEL DESCRIPTION
Password Change User ID
New Password Type the new password in this field.
Re-enter New Password
Current User ID Password
Apply Click Apply to save your changes.
Enter the login user name whose password you want to change. The default user name is “user”.
Passwords may be up to 16 characters in length and must be alphanumeric (a-z, A-Z, 0-9), no other characters are allowed.
Type the new password again in this field.
Type the default password or the existing password (associated with the user name you enter above) you use to access the system in this field. The default password is “1234”.
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Chapter 2 The Web Configurator
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P-974H/HW Series User’s Guide
CHAPTER 3

Status

3.1 Overview

This chapter describes the Status screens you can display to view firmware and system information and system logs.
3.1.1 What You Can Do in This Chapter
•The Software screen screen allows you to view the overall status of y our device (Section 3.2 on page 31).
•The Connection screen displays all of your network connection details (Section
3.3 on page 32).
•The Event Log screen provides a composite list of all system even records (Section 3.4 on page 37).
3.1.2 What You Need to Know
The following terms and concepts may help as you read through this chapter.
Acquire Downstream Channel
In order to establish a successful connection with the cable provider’s network, the ZyXEL Device must first find and lock onto a frequency for communication with the cable operator’s network. The frequency is called a channel. Communication with the cable operator’s network cannot proceed until the ZyXEL Device finds the specific channel for sending and receiving data.
Connectivity State
The connectivity state is the current status of the connection between the cable modem and your cable operator. During the initial negotiation with your cable operator’s CMTS (Cable Modem Termination System), the ZyXEL Device must establish a clear upstream and downstream channel, which it accomplishe s in a series of well defined steps.
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Chapter 3 Status
To provide Internet access services, a cable provider’s CMTS gets the incoming traffic from the ZyXEL Device and routes the traffic to an ISP (Internet Service Provider) to the Internet.
Boot State
When downloading the configuration file and booting, your ZyXEL Device passes through several negotiation stages with the cable operator’s CMTS. All communication steps: TFTP, DHCP Offer/Response, and Time Server must complete in order for the configuration to be successful. TFTP is the download protocol used to install the configuration file.
If there is a problem making a TFTP connection with the cable operator’s CMTS, you will see the message Waiting for TFTP. If the ZyXEL Device does not receive a DHCP offer from the cable operator’s CMTS you will see the message Waiting for DHCP Offer. Once the Zy XEL Device has respon ded to the DHCP offer it again waits for a response from the CMTS, if it does not receive a response you will see the message Waiting for DHCP Response. If the cable operator’s time server does not respond your will see the message Waiting for Timer Server. If the download and installation of the configuration file succeeds you will see the message Operational.
Your cable modem must receive an offer of a DHCP IP Address from the cable operator’s CMTS and respond to that offer in order to set your IP Address. First your cable modem is Waiting for DHCP Offer, if the offer is received by your cable modem it responds Waiting for DHCP Response to the cable operator’s CMTS. Once a response is received your IP Address is set and can be viewed under the CM IP Address section of the Connection screen or in the Software status screen. Note that the DHCP IP Address setting must be completed successfully in order for your cable modem to download the configuration file.
Configuration File
This is the name of the cable modem configuration file downloaded from the cable operator’s CMTS using the TFTP protocol. This is a binary format file which must be DOCSIS 2.0 compliant (see RFC 2132 for additional information).
Security
Your cab le modem has features built -in to run Baseline Priv acy (BP). BP is used as a privacy mechanism to protect user data flowing ac ross the cable net work and to prevent unauthorized access to the cable operator’s CMTS data flowing across the network. BP also supports access control lists (ACLs), filtering, tunnels, spoof protection, and source IP filtering on the RF subnets to prevent users from using IP addresses that are invalid. BP security information must be included in your cable operator’s configuration file to enable security. If your cable operator did not
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