ZyXEL P630 User Manual

P630

ADSL USB Modem

User’s Guide

Version 1.11

November 2001

Prestige 630 ADSL USB Modem

Copyright

Copyright ©2001 by ZyXEL Communications Corporation

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a
retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or so ftware
described herein. Neither does it convey any license under its patent rights nor the patents' rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.

Trademarks

Trademarks mentioned in this publication are used for identification purposes only and may be properties of
their respective owners.

ii Copyright

Prestige 630 ADSL USB Modem

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two (2) years from the date of purchase. During the warranty period and
upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or
materials, ZyXEL will, at its discretion, repair or replace the defective products or components without
charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or
components to proper operating condition. Any replacement will consist of a new or re-manufactured
functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty
shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to
abnormal wor ki ng cond it i o ns.

NOTE

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect
or consequential damages of any kind of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material
Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be
insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty
will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor.
All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage
Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from count ry
to country.

Online Registration

Don’t forge t to register your ZyXEL product (fast , easy online registration at www.zyxel.com) for free future
product updates and information.

ZyXEL Limited Warranty iii

Prestige 630 ADSL USB Modem

Information for Canadian Users

The Industry Canada label identifies certified equipment. This certification means that the equip ment meets
certain telecommunications network protective operation and safety requirements. The Industry Canada does
not guarantee that the equipment will operate to a user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. In some cases, the company's inside wiring associated with a single line individual service may
be extended by means of a certified connector assembly. The customer should be aware that compliance with
the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to disconnect the equipment.

For their own protection, users should ensure that the electrical ground connections of the power utility,
telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.

Caution

Users should not attempt to make such connections themselves, but should co ntact the appropriate electrical
inspection authority, or electrician, as appropriate.

Note

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set
out in the radio interference regulations of Industry.

iv Information for Canadian Users

Prestige 630 ADSL USB Modem

Federal Communications Commission (FCC)

Interference Statement

This device complies with Part 15 of FCC rules. Operation is subj ect to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired

operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.

Note
Certifications

Refer to the product page at www.zyxel.com.

FCC v

Prestige 630 ADSL USB Modem

Customer Support

Please have the following information ready when you contact customer support.

♦ Product model and serial number.
♦ Warranty Information.
♦ Date you received your Product.

♦ Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION
Worldwide

E-MAIL

SUPPORT/ SALES

[e-mail]
[e-mail]

[e-mail] [phone] ftp.europe.zyxel.com
[e-mail] [phone]

[e-mail] [phone] ftp.zyxel.com
[e-mail] [phone] www.zyxel.dkScandinavia

[e-mail] [phone] ftp.zyxel.dk
[e-mail] [phone] www.zyxel.atAustria
[e-mail] [phone] ftp.zyxel.at

[e-mail] [phone] www.zyxel.deGermany
[e-mail] [phone]

[e-mail] [phone] www.zyxel.com.myMalaysia
[e-mail] [phone]

TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL

[phone] www.zyxel.com

www.europe.zyxel.com

www.zyxel.comNorth America

800-255-4101

ZyXEL Communications Corp.,
6 Innovation Road II, Science ­Based Industrial Park,
HsinChu, Taiwan 300, R.O.C.

ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.

ZyXEL Communications A/S,
Columbusvej 5, 2860 Soebor g,
Denmark.

ZyXEL Communications
Services GmbH. Thaliastrasse
125a/2/2/4 A-1160 Vienna,
Austria

ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52 14 6
Wuerselen, German y

Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, M alaysia

FCC vii

Prestige 630 ADSL USB Modem

Table of Contents

Copyright.......................................................................................................................................................ii

ZyXEL Limited Warranty ......................................................................................................... .....................iii

Information for Canadian Users...................................................................................................................iv

Federal Communications Commission (FCC) Interference Statement..........................................................v

Customer Support........................................................................................................................................ vii

List of Figures................................................................................................................................................ x

List of Tables.................................................................................................................................................xi

What is ADSL?.............................................................................................................................................xii

What is USB?..............................................................................................................................................xiii

Preface........................................................................................................................................................ xiv

Chapter 1 Software Setup and Modem Installation ..................................................................................1-1

1.1 Software Installation.......................................................................................................................1-1

1.2 Software Setup................................................................................................................................1-1

1.3 Modem Installation.........................................................................................................................1-5

1.3.1 Rear Panel Connections..........................................................................................................1-6

1.3.2 Procedure................................................................................................................................1-6

1.4 WAN Dial-up...................................................................................................................................1-7

1.4.1 Windows 2000........................................................................................................................1-8

1.4.2 Windows ME and 98 ..............................................................................................................1-8

1.5 Front Panel LEDs...........................................................................................................................1-9

1.6 Front Panel LED Descriptions.....................................................................................................1-10

Chapter 2 DSL Modem Installer.................................................................................................................2-1

2.1 Introduction ....................................................................................................................................2-1

2.1.1 Procedure................................................................................................................................2-1

2.2 Remove Software.............................................................................................................................2-2

viii Table of Contents

Prestige 630 ADSL USB Modem

2.2.1 Procedure ............................................................................................................................... 2-2

2.3 Customize Your Communication Settings...................................................................................... 2-3

2.3.1 Procedure ............................................................................................................................... 2-3

2.4 Support........................................................................................................................................... 2-3

Chapter 3 Control Panel Application......................................................................................................... 3-1

3.1 Procedure....................................................................................................................................... 3-1

Chapter 4 Modify TCP/IP Networking Options ....................................................................................... 4-1

4.1 WAN USB Driver ........................................................................................................................... 4-1

4.1.1 Microsoft Windows 98........................................................................................................... 4-1

4.1.2 Microsoft Windows 2000....................................................................................................... 4-3

4.1.3 Microsoft Windows Me ......................................................................................................... 4-5

4.2 LAN USB Driver ............................................................................................................................ 4-6

4.2.1 Microsoft Windows 98........................................................................................................... 4-6

4.2.2 Microsoft Windows 2000....................................................................................................... 4-8

4.2.3 Microsoft Windows Me .......................................................................................................4-10

Chapter 5 WAN Dial-up Setup................................................................................................................... 5-1

5.1 Windows ME and 98...................................................................................................................... 5-1

5.2 Windows 2000................................................................................................................................ 5-3

Chapter 6 Troubleshooting ......................................................................................................................... 6-1

Glossary........................................................................................................................................................ A

Index..............................................................................................................................................................G

Table of Contents ix

Prestige 630 ADSL USB Modem

List of Figures

Figure 1-1 Choose Setup Language Window.................................................................................................1-2

Figure 1-2 Select Driver Type Window..........................................................................................................1-3

Figure 1-3 Communication Settings Window.................................................................................................1-4

Figure 1-4 Setup Complete Window..............................................................................................................1-5

Figure 1-5 Back Panel Connections................................................................................................................1-6

Figure 1-6 Plug this USB cable end into your computer................................................................................1-7

Figure 1-7 Plug this USB cable end into your Prestige ..................................................................................1-7

Figure 1-8 Windows 2000 Connect................................................................................................................1-8

Figure 1-9 Windows ME and 98 Connect......................................................................................................1-9

Figure 1-10 Front Panel LEDs......................................................................................................................1-10

Figure 2-1 DSL Modem Installer Window.....................................................................................................2-2

Figure 2-2 Removal Complete........................................................................................................................2-2

Figure 3-1 ZyXEL ADSL Modem Window - Physical Link Tab...................................................................3-1

Figure 3-2 ZyXEL ADSL Modem Window - System Info Tab .....................................................................3-2

Figure 3-3 ZyXEL ADSL Modem Window - Configuration Tab ..................................................................3-3

Figure 4-1 ZyXEL ADSL Connection Window - Server Types Tab .............................................................4-2

Figure 4-2 TCP/IP Settings Window..............................................................................................................4-2

Figure 4-3 ZyXEL ADSL WAN Connection Properties Window - Networking Tab....................................4-3

Figure 4-4 ZyXEL ADSL WAN Connection Properties Window - Networking Tab....................................4-4

Figure 4-5 Internet Protocol (TCP/IP) Properties Window............................................................................4-4

Figure 4-6 ZyXEL ADSL Connection - Networking Tab..............................................................................4-5

Figure 4-7 TCP/IP Settings Window..............................................................................................................4-6

Figure 4-8 Network Window - Configuration Tab.........................................................................................4-7

Figure 4-9 TCP/IP Properties Window - IP Address Tab ...............................................................................4-7

Figure 4-10 TCP/IP Properties Window - Gateway Tab...............................................................................4-8

Figure 4-11 Local Area Connection 2 Properties Window - General Tab......................................................4-9

Figure 4-12 Internet Protocol (TCP/IP) Properties Window - General Tab .................................................4-10

Figure 4-13 Network Window - Configuration Tab.....................................................................................4-11

Figure 4-14 TCP/IP Properties Window - IP Address Tab...........................................................................4-11

Figure 5-1 Make New Connection Screen......................................................................................................5-1

Figure 5-2 Phone Number...............................................................................................................................5-2

Figure 5-3 Connect To Screen........................................................................................................................5-3

Figure 5-4 Select a Device Screen..................................................................................................................5-4

Figure 5-5 Phone Number to Dial Screen.......................................................................................................5-5

Figure 5-6 Connection Availability Screen ....................................................................................................5-6

Figure 5-7 Completing the Network Connection Wizard Screen...................................................................5-7

Figure 5-8 Connect Screen..............................................................................................................................5-8

x List of Figures

Prestige 630 ADSL USB Modem

List of Tables

Table 1-1 Required Information..................................................................................................................... 1-1

Table 1-2 Driver Types.................................................................................................................................. 1-2

Table 1-3 Front Panel LED Descriptions ..................................................................................................... 1-10

Table 6-1 Troubleshooting Table................................................................................................................... 6-1

List of Tables xi

Prestige 630 ADSL USB Modem

What is ADSL?

Your Prestige 630 ADSL USB Modem

Congratulations on the purchase of your new modem! Your modem combines the super-fast speed of state­of-the-art ADSL (Asynchronous Digital Subscriber Line) technology with the ease of setup and operation
facilitated by a Plug and Play USB (Universal Serial Bus) interface.

About AD S L

Asymmetric Digital Subscriber Line (ADSL) technology provides high-speed data access across regular
phone wire (copper wires) by making use of previously unused bandwidth above the voice band frequency.
By placing the ADSL signal above the frequency of voice signals, ADSL service is able to coexist on the
same line with your telephone service. ADSL is asymmetric in the sense that it provides a higher downstream
data transfer rate (receive) than upstream data transfer rate (transmit). Asymmetric operation is ideal for
typical home and small office use where files and information are downloaded more frequently than
uploaded.

Advantages of ADSL

1. ADSL transforms plain old telephone lines into a high-speed conduit for data, information,

entertainment and more while simultaneously allowing you to use your telephone - this provides
enormous advantages at home and at work.

2. ADSL provides affordable high-speed remote access to the Internet, corporate networks and on-line

services over ordinary phone lines.

! Over 100 times faster than 56 Kbps modems.
! 70 times faster than 128 Kbps ISDN modems.

3. ADSL enables the use of real-time, interactive multimedia and broadcast-quality video for services such

as collaborative computing, video conferencing, distance learning and video-on-demand.

4. ADSL provides a private, dedicated and secure channel of communications (unlike cable telephone and

modem services where the line is shared) between you and your service provider.

5. Because your line is dedicated (not shared), transmission speeds are not affected by other users. With

cable modems, transmission speeds drop significantly as more users go on-line because the line is
shared.

6. ADSL is "always on" (connected) - just like your telephone. This means that there is no time wasted

dialing up the service several times a day and waiting to be connected; ADSL service is always on
standby, ready for use whenever you need it.

xii What is ADSL?

Prestige 630 ADSL USB Modem

What is USB?

USB (Universal Serial Bus) is an external interface data communication standard for a peripheral bus that
was developed by Intel and Microsoft. USB is commonly referred to as a Plug and Play - meaning that your
computer will instantly recognize (auto-detect) your new device (your Prestige). Plug and Play means that
you require no technical expertise to install your device, installation times are greatly reduced and that you
simply plug your USB cable in and follow a limited set of easy-to-understand automatically generated
instructions. Set-up and operation has never been easier.

Advantages of USB

1. Replaces the need for a plethora of connectors and ports on computers and provides an interface for

computer-telephony devices. Instead of having separate connections for keyboard, mouse, printer,
modem, joystick, audio devices, CD-ROMs, digital cameras and other devices, USB provides a single
port to connect all of the devices (via hub).

2. USB eliminates many of the problems associated with (physically) opening your computer to install

adapter cards, change dip switches and configure IRQs (Interrupt Requests).

3. USB defines the ports and the bus topology with data transfer rates up to 12 Mbps. A single cable up to

5 meters in length is used to daisy-chain devices to a single port. Up to 63 devices can be added to the
port at any time without rebooting your computer (via hub).

4. USB supplies power to some devices - eliminating the need for power cords or batteries.

What is USB? xiii

Prestige 630 ADSL USB Modem

Preface

Features
The ZyXEL USB ADSL Modem provides the following features:

• Compliant with Universal Serial Bus Specification Revision 1.1

• USB bus-powered; an external power supply is not required

• Compatible with all T1.413, G.DMT and G.Lite compliant CO DSLAM equipment

• Software upgradeable

• Includes a Microsoft Windows control panel monitoring program for configuring the adapter and

checking the status of the connection

• Provides an RJ-11 port for connection to the telephone line

• Supports DSL downstream data rates up to 8 Mbps

• Supports DSL upstream data rates up to 1024 Kbps

About This Manual

A practical and comprehensive tool, this manual provides information about modem installation and
operation. For better and faster understanding, familiarize yourself with the Syntax Conventions listed next.

Syntax Conventions

• “Type” means for you to type one or more characters and press the carriage return. “Select” or

“Choose” means for you to select one from the predefined choices.

• Window and command choices are in Bold Times font.
The Prestige 630M may be referred to as the Prestige, the P630 or the ZyXEL ADSL USB Modem in this

manual.

xiv Preface

Prestige 630 ADSL USB Modem

Chapter 1

Software Setup and Modem Installation

This chapter guides you through the process of installing and configuring your software and

hooking up your modem.

1.1 Software Installation

Fill in the table below with information from your Internet Service Provider (ISP) and telephone company for
before installing your software.

Table 1-1 Required Information

Information you need before installation: Fill in the blanks

Type of Driver you need to install.

LAN and WAN software drivers are supported.
The Virtual Path Identifier (VPI) number identifies virtual paths between

users or between users and networks.
The Virtual Channel Identifier (VCI) number identifies virtual channels

between users or between users and networks.
Encapsulation is the method of packaging information into packets.

Choices are RFC 1483, RFC 1577, RFC 2516 and RFC 2364.
The Modulation Type selected dictates what ADSL mode the Prestige will

operate under. Choose from T1.413, G.DMT, G.Lite or Multimode. When
Multimode modulation is select ed, the modem automatically determines
which modulation to use.

The User name (WAN drivers) lets your ISP know which account you are
logging into.

The Password (WAN drivers) protects your account from unauthorized
users.

1.2 Software Setup

Before starting the software setup process, close all of your computer windows and applications.
Procedure for Software Setup

Software Setup and Modem Installat io n 1-1

Prestige 630 ADSL USB Modem

Step 1. Insert the installation CD into your CD-ROM drive and double-click t he Setup icon to start the

installation procedure.

Step 2. The Choose Setup Language screen appears first, as shown next.

Select the
language fo r
your
installation.

click OK

Figure 1-1 Choose Setup Language Window

Step 3. At the Welcome window, close all Windows and click Next to bring up t he Software License

Agreement.

Step 4. Read the license agreement and click Yes to bring up the Select ISP window.
Step 5. Highlight Other Service Provider in the Select ISP window, and click Next > to bring up the

Select Driver Type window.

Step 6. At the Select Driver Type window (shown next), highlight the driver your ISP told you to install.

Table 1-2 Driver Types

DRIVER AND DESCRIPTION ASSOCIATED ENCAPSULATION

CHOICES (SEE NEXT STEP)

WAN This driver resembles a dial-up modem. Call

establishment is performed through Dial-Up
Networking.

LAN This driver resembles a LAN or Ethernet device.

Connection establishment is automatic.

RFC 2364 PPPoATM NULL
RFC 2364 PPPoATM LLC

RFC 2516 PPPoE
RFC 1577 Classical IPoATM
RFC 1483 IPoATM Bridged LLC
RFC 1483 IPoATM Bridged VC
RFC 1483 IPoATM Routed LLC
RFC 1483 IPoATM Routed VC

1-2 Software Setup and Modem Installat io n

Prestige 630 ADSL USB Modem

Figure 1-2 Select Driver Type Window

Step 7. Then click Next > to display the Communication Settings window.
Step 8. Use the Communication Settings window (shown next) to configure VPI, VCI, Encapsulation

and Modulation type. Then click Next >.

Software Setup and Modem Installat io n 1-3

Prestige 630 ADSL USB Modem

Encapsulation types vary depending upon the driver.

Figure 1-3 Communication Settings Window

If you choose RFC 1483 IPoATM Routed LLC or RFC 1483 IPoATM Routed VC, you must use a static
IP address from your ISP. After driver and modem installation, refer to the instructions in section 4.2 and
configure both the IP Address and the Gateway tabs to use the static IP address from your ISP.

Step 7. At the Start Copying Files window, r eview your current settings. Click Customize or Back to

change the settings. Click Next to accept the current settings.

For Windows 2000 applications, the Digital Signature Not Found window warns that
the installation software is not a digitally signed version. A digital signature is not

necessary; ZyXEL has tested the software with this OS. Click Yes to allow the

installation to continue.

1-4 Software Setup and Modem Installat io n

Prestige 630 ADSL USB Modem

Step 8. The Setup Complete window indicates successful completion of the installation process.

Click Finish
to close the
installation
wizard.

Figure 1-4 Setup Complete Window

Step 9. Proceed to the Modem Installation secti on (shown next).

1.3 Modem Installation

For Windows 98 SE applications, you may need the Windows 98 SE CD to

complete the installation.

Install the Prestige by using the following procedure.

Software Setup and Modem Installat io n 1-5