ZyXEL P2612HWUFX Users Manual

P-2612HWU-F1
802.11g Wireless ADSL VoIP IAD
IP Address http://192.168.1.1 User Name: adminpldt Password: 1234567890
Firmware Version 3.70 Edition 1, 8/2009
www.zyxel.com
www.zyxel.com
Copyright © 2009 ZyXEL Communications Corporation
About This User's Guide
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the Zy XEL Device using the web configurator.
Related Documentation
•Quick Start Guide The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up your network and configuring for Internet access.
• Support Disc Refer to the included CD for support documents.
Documentation Feedback
Send your comments, questions or suggestions to: techwriters@zyxel.com.tw
Thank you!
The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 30099, Taiwan.
Need More Help?
More help is available at www.zyx el.com.
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About This User's Guide
• Download Library Search for the latest product updates and documentation from this link. Read
the Tech Doc Overview to find out how to efficiently use the User Guide, Quick Start Guide and Command Line Interface Reference Guide in order to better understand how to use your product.
• Knowledge Base If you have a specific question abou t your product, the answer may be here.
This is a collection of answers to previously asked questions about ZyXEL products.
•Forum This contains discussions on ZyXEL prod ucts. Learn from others who use ZyXEL
products and share your experiences as well.
Customer Support
Should problems arise that cannot be solved by the methods listed above, you should conta ct your vendor. If you ca nnot contact your vendor, then contact a ZyXEL office for the region in which you bought the device.
See http://www.zyxel.com/web/contact_us.php for contact information. Please have the following informatio n ready when you contact an office.
• Product model and serial number.
•Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
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P-2612HWU-F1 User’s Guide
Document Conventions
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The P-2612HW Series may be referred to as the “ZyXEL Device”, the “device”, the “system” or the “product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example, [ENTER] means the “enter” or “retu rn” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the [ENTER] key. “Select” or “choose” means for you to use one of the predefined choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value. For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.
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Document Conventions
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The Z yXEL Device icon is not an exact representation of your device.
ZyXEL Device Computer Notebook computer
Server DSLAM Firewall
Telephone Switch Router
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P-2612HWU-F1 User’s Guide
Safety Warnings
Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution.
• If the power adaptor or cord is damaged, remove it from the device and the power source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.
• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
• Antenna Warning! This device meets ETSI and FCC certification requirements when using the included antenna(s). Only use the included antenna(s).
Your product is marked with this symbol, which is known as the WEEE mark. WEEE stands for Waste Electronics and Electrical Equipment. It means that used electrical and electronic products should not be mixed with general waste. Used electrical and electronic equipment should be treated separately.
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Safety Warnings
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Contents Overview
Contents Overview
Introduction ............................................................................................................................23
Introducing the ZyXEL Device ...................................................................................................25
Introducing the Web Configurator .............................................................................................. 33
Wizards...................................................................................................................................... 41
Tutorial ...................................................... ............................................. .................................... 59
Advanced ................................................................................................................................89
Status Screens .......................................................................................................................... 91
WAN Setup ............................ ... ... .... ... ... ................................................ .... ... ........................... 101
LAN Setup ................................................................................................................................117
Wireless LAN ............................................................................. ... ... ........................................ 133
Network Address Translation (NAT) ........................................................................................ 165
Voice ............................................................ .................................................... ........................181
Phone Usage ................................... ... ................................................ ... .... .............................. 217
Firewall .................................................................................................................................... 225
Content Filtering ....... ... ................................................. ... ... ... .... ... ........................................... 247
VPN .........................................................................................................................................253
Certificates ................................... ....................... ....................... ...................... ........................ 287
Static Route ............................................................................................................................. 313
802.1Q/1P ............................................................................................................................... 317
Quality of Service (QoS) .............................. .... ... ... ... .... ... ... ................................................ ..... 329
Dynamic DNS Setup ................................................................................................................345
Remote Management Configuration ......................... ....................... .......................... .............. 349
Universal Plug-and-Play (UPnP) ............................................................................................. 361
File Sharing ............................................................................................................................. 375
Sharing a USB Printer .............................................................................................................389
Maintenance, Troubleshooting and Specifications ..........................................................409
System ................................... ...................... ....................... ....................... ...............................411
Logs ........................................................................................................................................417
Call History ............................................................................................................................. 433
Tools ........................................................................................................................................ 439
Diagnostic ................................... .... ... ... ... ................................................. ... ... ... .... ... ..............459
Troubleshooting ..................................................... .................................................................. 461
Product Specifications ............................................................................................................. 471
Appendices and Index .........................................................................................................483
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Contents Overview
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Table of Contents
Table of Contents
About This User's Guide..........................................................................................................3
Document Conventions............................................................................................................5
Safety Warnings ........................................................................................................................7
Contents Overview ...................................................................................................................9
Table of Contents....................................................................................................................11
Part I: Introduction................................................................................. 23
Chapter 1
Introducing the ZyXEL Device...............................................................................................25
1.1 Overview ............. ................................................ .... ................................................ ............. 25
1.1.1 Internet Access ................................................ ... ... .... ................................................25
1.1.2 VoIP Features .............. .... ... ... ... ... ................................................. ... ... .......................27
1.1.3 ZyXEL Device’s USB Support ....................................... ... ... ... .... ... ... .......................... 27
1.2 Ways to Manage the ZyXEL Device ....................... ... ................................................ ... .... ... 28
1.3 Good Habits for Managing the ZyXEL Device .....................................................................28
1.4 LEDs (Lights) ......................... .... ... ... ... ... .... ... ... ................................................. ... ... .............28
1.5 The RESET Button ................................ .... ... ... ... ................................................. ... ... ..........30
1.6 The WLAN Button ............... ... .... ... ................................................ ... .... ... ... ... ....................... 30
Chapter 2
Introducing the Web Configurator ........................................................................................33
2.1 Web Configurator Overview ................................................................................................. 33
2.1.1 Accessing the Web Configurator ................................................................................ 33
2.2 Web Configurator Main Screen ........................................................................................... 34
2.2.1 Title Bar .................................. ... ... .... ... ... .................................................................... 35
2.2.2 Navigation Panel .......... .... ... ... ... ... .... ... ....................................................................... 35
2.2.3 Main Window .......................... ... ................................................. ... ... ..........................39
2.2.4 Status Bar ............................................... ... .............................................. ... ... ... ... ....... 39
Chapter 3
Wizards....................................................................................................................................41
3.1 Overview ............. ................................................ .... ................................................ ............. 41
3.2 Internet Access Wizard Setup ............................................................................................. 41
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3.2.1 Manual Configuration .......... ... ... ... .... ................................................ ... .... ... ... ... ... .... ... 44
3.3 Wireless Connection Wizard Setup ..................................................................................... 49
3.3.1 Manually Assign a WPA-PSK key ................................. ... ... ... .... ... ... ... .... ................... 52
3.3.2 Manually Assign a WEP Key ...................................................................... ... ... ... .... ... 53
3.4 VoIP Setup Wizard ....... ... ... ... .... ... ... ... ... .............................................................................. 54
3.4.1 SIP Settings .............................................. .... ... ... ... .... ... ... .......................................... 55
3.4.2 Registration Complete ...................... ............. ............. ............ .......... ............. ............. 56
Chapter 4
Tutorial.....................................................................................................................................59
4.1 Overview ............. ................................................ .... ................................................ ............. 59
4.2 How to Set up a Wireless Network ...................................................................................... 59
4.2.1 Example Parameters ........................... ... ... .... ... ... ... .... ... ............................................. 59
4.2.2 Configuring the AP ........... ... ................................................ ... .... ... ... .......................... 60
4.2.3 Configuring the Wireless Client .................................................................................. 62
4.3 Using NAT with Multiple Public IP Addresses ..... ....... ...... ....... ...... ....... ... ...... ....... ...... ....... ... 68
4.3.1 Example Parameters and Scenario ........................................................................... 68
4.3.2 Configuring the WAN Connection with a Static IP Address ........................................ 69
4.3.3 Public IP Address Mapping .......... .... ... ... ... ................................................. ... ... ... .... ... 72
4.3.4 Forwarding Traffic from the WAN to a Local Computer .............................................. 76
4.3.5 Allow WAN-to-LAN Traffic through the Fi rew all ...... .... ...... ...... ....... ...... ....... ...... ....... ... 77
4.3.6 Testing the Connections ................................................................... ... ....................... 85
4.4 Using NAT with Multiple Game Players ...............................................................................85
4.5 How to Make a VoIP Call .....................................................................................................86
4.5.1 VoIP Calls With a Registered SIP Account ................................................................ 86
Part II: Advanced.................................................................................... 89
Chapter 5
Status Screens........................................................................................................................91
5.1 Status Screen .................................. ... ... .... ... ... ... .... ................................................ ... .......... 91
5.2 Any IP Table .............................................................................. ... ... .................................... 96
5.3 WLAN Status ...................................... ... .... ... ... ... .... ... ... .......................................................96
5.4 Packet Statistics . ... ... .... ................................................ ... .................................................... 97
5.5 VoIP Statistics ........... ................................................. ..........................................................99
Chapter 6
WAN Setup.............................................................................................................................101
6.1 Overview ............. ................................................ .... ................................................ ........... 101
6.1.1 What Yo u Can Do in the WAN Screens ...................................................................101
6.1.2 What You Need to Know About WAN ........................................... ... ... ..................... 101
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6.1.3 Before You Begin ............................................. ... ... .... ... ... ... ... .... ... ........................... 102
6.2 The Internet Access Setup Screen ................................................................................... 103
6.2.1 Advanced Internet Access Setup .............................................................................106
6.3 The WAN Backup Setup Screen ....... ... .... ... ... ... .... ... ... ... .... ... ... ... ... .... .............................. 108
6.4 WAN Technical Reference ................................................................................................. 109
6.4.1 Encapsulation ................... ... ... ... ... ................................................. ... ........................ 109
6.4.2 Multiplexing ............ ... ... .... ... ... ... ... ................................................. ... ... ...................... 111
6.4.3 VPI and VCI ........................................................ ... .... ... ... .........................................111
6.4.4 IP Address Assignment .......................................... .... ... ... ... ... .... ... ... ... .... ... ...............111
6.4.5 Nailed-Up Connection (PPP) ....................................................................................112
6.4.6 NAT .... .... ... ... ............................................. .... ... ... ... .... ...............................................112
6.4.7 Metric ....................................................... ................................................................112
6.4.8 Traffic Shaping .... ... ... ... .... ................................................ ... ......................................113
6.5 Traffic Redirect ...................................................................................................................115
Chapter 7
LAN Setup.............................................................................................................................. 117
7.1 Overview ............. ................................................ .... ................................................ ............117
7.1.1 What Yo u Can Do in the LAN Screens ......................................................................117
7.1.2 What You Need To Know About LAN .................................. ... .... ... ... ... .... ... ... ... ... ......118
7.1.3 Before You Begin ............................................. ... ... .... ... ... ... ... .... ... ............................118
7.2 The LAN IP Screen .............................................................................................................118
7.2.1 The Advanced LAN Setup Screen ........................................................................... 120
7.2.2 Configuring the Advanced LAN Setup Screen . ... ... .... ... ... ... ... .... .............................. 121
7.3 The LAN Client List Screen ............................................................................................... 122
7.4 The LAN IP Alias Screen ................................................................................................... 124
7.5 LAN Technical Reference ...................... ................................................. ... ... .... ... ... ...........125
7.5.1 LANs, WANs and the ZyXEL Device ........................................................................ 126
7.5.2 DHCP Setup ..................... ... ... ... ... .... ... ... ... ................................................. ... ...........126
7.5.3 DNS Server Addresses ................................................. ... ... ..................................... 126
7.5.4 TCP/IP ................. ... ............................................. ... .... ... ... ... ... .................................. 127
7.5.5 RIP Setup ..................................... .... ... ... ... ................................................. ... ... ........128
7.5.6 Multicast . ... ... ... .... ... ... ... ............................................................................................ 129
7.5.7 Any IP ....................................................................................................................... 129
Chapter 8
Wireless LAN.........................................................................................................................133
8.1 Overview ............. ................................................ .... ................................................ ........... 133
8.1.1 What You Can Do in the Wireless LAN Screens ...................................................... 133
8.1.2 What You Need to Know About Wireless ................................... ... ... ... .... ... ... ... ... .... . 134
8.1.3 Before You Start ..................................... ................................................. ... ... ...........136
8.2 AP Screen ........................................................................................................................ 136
8.2.1 No Security .......................... ... ................................................ .... .............................. 138
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8.2.2 WEP Encryption ..................................................... .... .............................................. 139
8.2.3 WPA(2)-PSK ............................................................................................................ 140
8.2.4 WPA(2) Authentication Screen ............................................... .... ... ... ... .... ... ... ... ... .... . 142
8.2.5 Wireless LAN Advanced Setup ...............................................................................144
8.3 More AP Screen ................................................................................................................ 145
8.3.1 More AP Edit ............................................................................................................ 146
8.4 MAC Filter ..................................................................................................................... 147
8.5 WPS ............................................. ..................................................................................... 148
8.6 WPS Station ....... ... ... .... ... ... ... .... ... ................................................ ... .... ... ... ... .....................149
8.7 WDS Screen ................................ ... ................................................ .... ... ........................... 150
8.8 Scheduling Screen ........................................................................................................... 152
8.9 Wireless LAN Technical Reference ........................................................ ... ... .... ... .............. 153
8.9.1 Additional Wireless Terms ........................................................................................ 153
8.9.2 Wireless Security Overview .....................................................................................153
8.9.3 MBSSID .............................................. ... ... ...............................................................156
8.9.4 Wireless Distribution System (WDS) ........................................................................ 156
8.9.5 WiFi Protected Setup ............................................................................................... 157
Chapter 9
Network Address Translation (NAT)....................................................................................165
9.1 Overview ............... ................................................. ... ........................................................ 165
9.1.1 What You Can Do in the NAT Screens ..................................................................... 165
9.1.2 What You Need To Know About NAT ..................... .... ... ... ... ... .... .............................. 165
9.2 NAT General Setup ... .... ... ... ... .... ... ... ... ................................................. ... ... ... .... ... ... ... ... ..... 166
9.3 Port Forwarding .......................................... ... ... .... ................................................ ... ........ 168
9.3.1 Configuring the Port Forwarding Screen ............................. ..................................... 169
9.3.2 Port Forwarding Rule Edit .......................................................................................171
9.4 Address Mapping ..............................................................................................................172
9.4.1 Address Mapping Rule Edit ..................................................................................... 173
9.4.2 SIP ALG ..................................................................................................................174
9.5 NAT Technical Reference .................................................................................................. 175
9.5.1 NAT Definitions ............ .... ... ... ... ... .... ................................................ ... .... ................. 175
9.5.2 What NAT Does ............... ... ... ... ... .... ... ................................................ .... ................. 1 76
9.5.3 How NAT Works ....................................................................................................... 176
9.5.4 NAT Application ...................................................... .... ... ... ... ..................................... 178
9.5.5 NAT Mapping Types ......................... ... ... ... ................................................. ... ...........178
Chapter 10
Voice.......................................................................................................................................181
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10.1 Overview .......................................................................................................................... 181
10.1.1 What You Can Do in the VoIP Screens ............................................. .....................181
10.1.2 What You Need to Know About VoIP .....................................................................182
10.1.3 Before You Begin ................................................................................................... 183
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10.2 The SIP Settings Screen .............. ... ... .... ................................................ ... .... ... ... ... ... .... . 183
10.3 The Advanced SIP Setup Screen ................................................................................... 186
10.4 The SIP QoS Screen ...................................................................................................... 189
10.5 The Analog Phone Screen ............................................................................................. 190
10.6 The Advanced Analog Phone Setup Screen .................................................................. 190
10.6.1 Configuring the Advanced Analog Phone Screen .................................................. 191
10.7 The Phone Settings Ext. Table Screen ......................... .................................................. 193
10.8 The Common Phone Settings Screen ............................................................................ 194
10.9 The Phone Region Screen ................. .... ... ... ... .... ... ... .....................................................195
10.10 The Speed Dial Screen ..................................................................................................196
10.11 Incoming Call Policy Screen .................................................................... ..................... 1 99
10.12 SIP Prefix Screen ..........................................................................................................201
10.13 SIP Technical Reference ............................................................................................... 202
10.13.1 VoIP ......................................................................................................................202
10.13.2 SIP ......................................................................................................................202
10.13.3 Quality of Service (QoS) .......................................................................................211
10.13.4 Phone Services Overview ............ ........................................................................ 212
Chapter 11
Phone Usage.........................................................................................................................217
11.1 Overview .......................................................................................................................... 217
11.2 Dialing a Telephone Number ............................................................................................ 217
11.3 Using Speed Dial to Dial a Telephone Number ........ ............................. ........................... 217
11.4 Using Call Park and Pickup ............................................................................................. 217
11.5 Checking the ZyXEL Device’s IP Address ....................................................................... 218
11.6 Auto Provisioning and Auto Firmware Upgrade .................................... ........................... 218
11.7 Phone Services Overview ................................................................................................ 219
11.7.1 The Flash Key ........................................................................................................219
11.7.2 Europe Type Supplementary Phone Services ........................................................ 219
11.7.3 USA Type Supplementary Services .......................................................................221
11.8 Phone Functions Summary .............................................................................................. 223
Chapter 12
Firewall...................................................................................................................................225
12.1 Overview .......................................................................................................................... 225
12.1.1 What You Can Do in the Firewall Screens ............................................................. 225
12.1.2 What You Need to Know About Firewall ................................................................ 226
12.1.3 Firewall Rule Setup Example ......... ... ... ... ................................................. ... ... ... .... . 226
12.2 The Firewall General Screen ........................................................................................... 230
12.3 The Firewall Rule Screen ........ ... ... ... ... .... ... ... ... .... ... ... ................................................ .... . 232
12.3.1 Configuring Firewall Rules .................................................................................... 233
12.3.2 Customized Services ............................................................................................236
12.3.3 Configuring a Customized Service ......................................... ... ... ... .... ................. 2 37
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Table of Contents
12.4 The Firewall Threshold Screen ........................................................................................ 237
12.4.1 Threshold Values ................................................................................................... 238
12.4.2 Configuring Firewall Thresholds ............................... ............ ............. ............. ........ 239
12.5 Firewall Technical Reference ................... .......................... ......................... ..................... 241
12.5.1 Firewall Rules Overview ......................................................................................... 241
12.5.2 Guidelines For Enhancing Security With Your Firewall .......................................... 242
12.5.3 Security Considerations ......................................................................................... 243
12.5.4 Triangle Route ........................................................................................................ 243
Chapter 13
Content Filtering...................................................................................................................247
13.1 Overview ......................................................................................................................... 247
13.1.1 What You Can Do in the Content Filter Screens .. .... ... ... ... ... .... ... ........................... 247
13.1.2 What You Need to Know About Content Filtering .................................................. 247
13.1.3 Before You Begin ................................................................................................... 247
13.1.4 Content Filtering Example ......................................................................................248
13.2 The Keyword Screen ...................................................................................................... 250
13.3 The Schedule Screen ..................................................................................................... 251
13.4 The Trusted Screen ........................................................................................................ 252
Chapter 14
VPN.........................................................................................................................................253
14.1 Overview .......................................................................................................................... 253
14.1.1 What You Can Do in the VPN Screens ..................................................................253
14.1.2 What You Need to Know About IPSec VPN ........................................................... 254
14.1.3 Before You Begin ................................................................................................... 255
14.2 VPN Setup Screen .........................................................................................................256
14.3 The VPN Edit Screen ................................................... .... ... ... ... ... .... ... ... ... .... ... ..............258
14.4 Configuring Advanced IKE Settings ...............................................................................264
14.5 Manual Key Setup ...........................................................................................................267
14.5.1 Security Parameter Index (SPI) ............................................................................ 267
14.6 Configuring Manual Key .................................................................................................268
14.7 Viewing SA Monitor ........................................................................................................ 271
14.8 Configuring VPN Global Setting ..................................................................................... 273
14.9 IPSec VPN Technical Reference ..................................................................................... 273
14.9.1 IPSec Architecture ................................................................................................. 274
14.9.2 IPSec and NAT .......................................................................................................274
14.9.3 VPN, NAT, and NAT Traversal ............................................................................... 275
14.9.4 Encapsulation ......................................................................................................... 277
14.9.5 IKE Phases ...........................................................................................................278
14.9.6 Negotiation Mode ...................................................................................................279
14.9.7 Keep Alive ..............................................................................................................279
14.9.8 Remote DNS Server .............................................................................................. 279
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14.9.9 ID Type and Content .............................................................................................. 280
14.9.10 Pre-Shared Key .................................................................................................... 282
14.9.11 Diffie-Hellman (DH) Key Groups .................................. ... ... .................................. 282
14.9.12 Telecommuter VPN/IPSec Examples ................................................................... 282
Chapter 15
Certificates ............................................................................................................................287
15.1 Overview .......................................................................................................................... 287
15.1.1 What You Can Do in the Certificate Screens .........................................................287
15.1.2 What You Need to Know About Certificates ........................................................... 287
15.1.3 Verifying a Certificate .............................................................................................289
15.2 My Certificates ................................................................................................................. 291
15.3 My Certificate Details .............. ... ... ... ... .... ... ... ... ................................................. ... ... ... ..... 293
15.3.1 Using the My Certificate Import Screen ................................................................. 297
15.4 My Certificate Create ...................................................................................................... 298
15.5 Trusted CAs ...................................................................................................................300
15.6 Trusted CA Import ......................................................................................................... 301
15.7 Trusted CA Details ........................................................................................................... 302
15.8 Trusted Remote Hosts ...................................................................................................306
15.9 Trusted Remote Host Certificate Details ....................................................................... 307
15.10 Trusted Remote Hosts Import ......................................................................................310
Chapter 16
Static Route...........................................................................................................................313
16.1 Overview ....................................................................................................................... 313
16.1.1 What You Can Do in the Static Route Screens ...................................................... 313
16.2 Configuring Static Route ..................................................................................................314
16.2.1 Static Route Edit ...................................................................................................315
Chapter 17
802.1Q/1P...............................................................................................................................317
17.1 Overview .......................................................................................................................... 317
17.1.1 What You Can Do in the 802.1Q/1P Screens ........................................................ 317
17.1.2 What You Need to Know About 802.1Q/1P ........................................................... 317
17.1.3 802.1Q/1P Example ............................................................................................... 319
17.2 The 802.1Q/1P Group Setting Screen ............................................................................. 324
17.2.1 Editing 802.1Q/1P Group Setting ................................... ... ... .... ... ... ... .... ... ... ...........325
17.3 The 802.1Q/1P Port Setting Screen ................................................................................327
Chapter 18
Quality of Service (QoS).......................................................................................................329
18.1 Overview .......................................................................................................................... 329
18.1.1 What You Can Do in the QoS Screens .................................................................. 329
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Table of Contents
18.1.2 What You Need to Know About QoS .....................................................................330
18.1.3 QoS Class Setup Example ..................................................................................... 330
18.2 The QoS General Screen ............................................................................................... 333
18.3 The Class Setup Screen ................................................................................................ 335
18.3.1 The Class Configuration Screen ...........................................................................337
18.4 The QoS Monitor Screen ................................................................................................ 341
18.5 QoS Technical Reference ................................................................................................ 341
18.5.1 IEEE 802.1Q Tag ................................................................................................... 342
18.5.2 IP Precedence ........................................................................................................ 342
18.5.3 DiffServ .................................................................................................................342
18.5.4 Automatic Priority Queue Assignment ................................................................... 343
Chapter 19
Dynamic DNS Setup .............................................................................................................345
19.1 Overview ......................................................................................................................... 345
19.1.1 What You Can Do in the DDNS Screen ................................................................. 345
19.1.2 What You Need To Know About DDNS .................................................................. 345
19.2 Configuring Dynamic DNS .............................................................................................. 346
Chapter 20
Remote Management Configuration...................................................................................349
20.1 Overview ......................................................................................................................... 349
20.1.1 What You Can Do in the Remote Management Screens ....................................... 350
20.1.2 What You Need to Know About Remote Management .......................................... 350
20.2 The WWW Screen ........................................................................................................... 351
20.3 The Telnet Screen ........................................................................................................... 352
20.4 The FTP Screen ................. .... ... ... ................................................ .... ... ... ... .... ... ... ... ... ..... 353
20.5 The SNMP Screen ...........................................................................................................354
20.5.1 Configuring SNMP .................................................................................................356
20.6 The DNS Screen .................................................... ... ... .... ... ... ... ... .................................. 357
20.7 The ICMP Screen ............................................................................................................ 358
Chapter 21
Universal Plug-and-Play (UPnP)..........................................................................................361
21.1 Overview ......................................................................................................................... 361
21.1.1 What You Can Do in the UPnP Screen .................................................................. 361
21.1.2 What You Need to Know About UPnP ................................................................... 361
21.2 The UPnP Screen ............................................................................................................363
21.3 Installing UPnP in Windows Example .............................................................................. 363
21.4 Using UPnP in Windows XP Example ............................................................................. 367
Chapter 22
File Sharing ...........................................................................................................................375
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22.1 Overview .......................................................................................................................... 375
22.1.1 What You Can Do in the File-Sharing Screens ...................................................... 375
22.1.2 What You Need to Know About File-Sharing ......................................................... 376
22.1.3 Before You Begin ................................................................................................... 376
22.1.4 File-Sharing Examples ............................ ............................................................... 377
22.2 The Server Settings Screen ...........................................................................................381
22.3 The User Name and Password Screen ...........................................................................383
22.3.1 Add or Edit a User Account ......................... .......................................... ................. 384
22.4 The Share Configuration Screen ..................................................................................... 384
22.4.1 Default Share Directory List ................................................................................... 385
22.4.2 User-Defined Share Directory List ......................................................................... 385
22.4.3 Add or Edit a User-Defined Share .......................................................................... 386
22.4.4 Browse ...................................................................................................................387
Chapter 23
Sharing a USB Printer ..........................................................................................................389
23.1 Overview .......................................................................................................................... 389
23.1.1 What You Need to Know About Printer Sharing ..................................................... 389
23.1.2 Before You Begin ................................................................................................... 390
23.1.3 What You Can Do with Printer Sharing ..................................................................390
23.2 ZyXEL Device Print Server Compatible USB Printers ....................... ... ... ... .... ... ... ... ... .... . 406
Part III: Maintenance, Troubleshooting and Specifications............. 409
Chapter 24
System................................................................................................................................... 411
24.1 Overview ...........................................................................................................................411
24.1.1 What You Can Do in the System Settings Screens .................................................411
24.1.2 What You Need to Know About System Settings ........................................ ............411
24.2 The General Screen ........................................................................................................412
24.3 The Time Setting Screen ................................................................................................ 414
Chapter 25
Logs ......................................................................................................................................417
25.1 Overview ......................................................................................................................... 417
25.1.1 What You Can Do in the Log Screens ....................................................................417
25.1.2 What You Need To Know About Logs ....................................................................417
25.2 The View Log Screen ...................................................................................................... 417
25.3 The Log Settings Screen ......... ... ... ... ... .... ........................................................................ 418
25.4 SMTP Error Messages ....................................................................................................421
25.4.1 Example E-mail Log ............................................................................................... 421
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25.5 Log Descriptions .............................................................................................................. 422
Chapter 26
Call History ...........................................................................................................................433
26.1 Overview .......................................................................................................................... 433
26.1.1 What You Can Do in the Call History Screens ....................................................... 433
26.2 Call History Summary Screen ........................................................................................ 433
26.3 Viewing the Call History .................................................................................................. 434
26.4 Configuring Call History Settings .................................................................................... 435
Chapter 27
Tools.......................................................................................................................................439
27.1 Overview .......................................................................................................................... 439
27.1.1 What You Can Do in the Tool Screens ................................................................... 439
27.1.2 What You Need To Know About Tools .................................................................... 439
27.1.3 Before You Begin ................................................................................................... 441
27.1.4 Tool Examples ........................................................................................................ 441
27.2 Firmware Upgrade Screen ................................................. ... ... ... .... ... ... ... .... ... ... ... ... .....446
27.3 The Configuration Screen ................................................................................................ 449
27.3.1 Reset to Factory Defaults ...................................................................................... 451
27.4 Restart ............................................................................................................................. 452
27.5 Using FTP or TFTP to Back Up Configuration ................................................................ 452
27.5.1 Using the FTP Commands to Back Up Configuration ....................... ..................... 452
27.5.2 FTP Command Configuration Backup Example ................................................... 453
27.5.3 Configuration Backup Using GUI-based FTP Clients ............................................ 453
27.5.4 Backup Configuration Using TFTP ......................................................................... 453
27.5.5 TFTP Command Configuration Backup Example .................................................. 454
27.5.6 Configuration Backup Using GUI-based TFTP Clients .......................................... 455
27.6 Using FTP or TFTP to Restore Configuration ............................................................... 455
27.6.1 Restore Using FTP Session Example .................................................................... 456
27.7 FTP and TFTP Firmware and Configuration File Uploads .............................................. 456
27.7.1 FTP File Upload Command from the DOS Prompt Example ................................. 456
27.7.2 FTP Session Example of Firmware File Upload .................................................... 457
27.7.3 TFTP File Upload ................................................................................................... 457
27.7.4 TFTP Upload Command Example ......................................................................... 458
Chapter 28
Diagnostic .............................................................................................................................459
28.1 Overview .......................................................................................................................... 459
28.1.1 What You Can Do in the Diagnostic Screens ....... .................................... .............. 459
28.2 The General Diagnostic Screen ...................................................................................... 459
Chapter 29
Troubleshooting....................................................................................................................461
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29.1 Overview .......................................................................................................................... 461
29.2 Power, Hardware Connections, and LEDs ................................. ... .... ... ... ... .... ... ... ... ... .... . 461
29.3 ZyXEL Device Access and Login ....................................................................................462
29.4 Internet Access ................................................................................................................ 464
29.5 Phone Calls and VoIP ......................................................................................................465
29.6 Multiple SIP Accounts ......................................................................................................466
29.6.1 Outgoing Calls ........................................................................................................ 467
29.6.2 Incoming Calls ........................................................................................................ 468
29.7 USB Device Connection .................................................................................................. 469
Chapter 30
Product Specifications.........................................................................................................471
Part IV: Appendices and Index ........................................................... 483
Appendix A Setting Up Your Computer’s IP Address...........................................................485
Appendix B Pop-up Windows, JavaScripts and Java Permissions...................................... 511
Appendix C IP Addresses and Subnetting ...........................................................................521
Appendix D Wireless LANs ..................................................................................................533
Appendix E Common Services.............................................................................................557
Appendix F Legal Information ..............................................................................................561
Index.......................................................................................................................................565
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PART I
Introduction
Introducing the ZyXEL Device (25)
Introducing the Web Configurator (33)
Wizards (41)
Tutorial (59)
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CHAPTER 1
Introducing the ZyXEL Device
1.1 Overview
The ZyXEL Device is an Integrated Access Devic e (IAD) that combines an ADSL2+ router with Voice over IP (VoIP) communication capabilities to allow you to use a traditional analog telephone to make Internet calls. By integrating DSL and NAT, you are provided with ease of installation and high-speed, shared Int ernet access. The ZyXEL Device is also a complete security solution with a robust firewall and content filtering.
Please refer to the following description of the product name format.
• “H” denotes an integrated 4-port hu b (s wi tc h) .
• “W” denotes wireless functionality. There is an embedded mini-PCI module for IEEE 802.11g wireless LAN connectivity . All wirel ess features documented in this user’s guide refer to the “W” models only.
• “U” denotes a USB port used to share files via a USB memory stick or a USB hard drive. The ZyXEL Device can also function as a print se rver with an USB printer connected.
See the chapter on product specifications for a full list of features.
1.1.1 Internet Access
Your ZyXEL Device provides shared Internet access by connecting the DSL port to the DSL or MODEM jack on a splitter or your telephone jack. If you prefer not to use a DSL line and you have another broadb and modem or router (such as ADSL) available, you can push the DSL/WAN switch (on the rear panel) to the WAN side and connect the WAN port to the broadband modem or router. This way, you can access the Internet via an Ethernet connection and still use the QoS, Firewall and VoIP functions on the ZyXEL Device.
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Chapter 1 Introducing the ZyXEL Device
Computers can connect to the ZyXEL Device’s LAN ports (or wirelessly).
Figure 1 ZyXEL Device’s Router Features
LAN
You can also configure firewall and content filtering on the ZyXEL Device for secure Internet access. When the firewall is on, all incoming traffic from the Internet to your network is blocked unless it is initiated from your network. This means that probes from the outside to your network are not allowed, but you can safely browse the Internet and download files.
Internet
Use content filtering to block access to specific web sites, with URLs containing keywords that you specify. You can define time periods and days during which content filtering is enabled and include or exclude particular computers on your network from content filtering. For example, you could bl ock access to certain web sites for the kids.
Use QoS to efficiently manage traffic on your network by giving priority to certain types of traffic and/or to particular c omput ers. For example, you could make sure that the ZyXEL Device gives voice over Internet calls hi gh priority, and/or limit bandwidth devoted to the boss’s excessive file downloading.
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P-2612HWU-F1 User’s Guide
1.1.2 VoIP Features
You can register up to 2 SIP (Session Initiation Protocol) accounts and use the ZyXEL Device to make and receive VoIP telephone calls:
Figure 2 ZyXEL Device’s VoIP Features
Chapter 1 Introducing the ZyXEL Device
A
Internet
B
• Peer-to-Peer calls (A) - Use the Z yXEL Device to make a call to the recipient’s IP address without using a SIP proxy server.
• Calls via a VoIP service provider (B) - The ZyXEL Device sends your call to a VoIP service provider’s SIP server which forwards your calls to either VoIP or PSTN phones.
1.1.3 ZyXEL Device’s USB Support
Use the built-in USB 2.0 port to share files via a USB memory stick or a USB hard drive (A). Alternatively, you can add a USB printer (B) and make it available on your local area network.
PSTN
Figure 3 File Sharing Overview
P-2612HWU-F1 User’s Guide
A
B
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Chapter 1 Introducing the ZyXEL Device
1.2 Ways to Manage the ZyXEL Device
Use any of the following methods to manage the ZyXEL Device.
• Web Configur ator. This is recommended for everyday management of the ZyXEL Device using a (supported) web browser.
• Command Line Interface. Line commands are mostly used for troubleshooting by service engineers.
• FTP for firmware upgrades and configuration backup/restore.
• SNMP. The device can be monitored by an SNMP manager. See the SNMP chapter in this User’s Guide.
• SPTGEN. SPTGEN is a text configuration file that allows you to configure the device by uploading an SPTGEN file. This is especially con v enient if y ou need to configure many devices of the same type.
1.3 Good Habits for Managing the ZyXEL Device
Do the following things regularly to make the ZyXEL Device more secure and to manage the ZyXEL Device more effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget y our password, you will hav e to reset the ZyXEL Device to its factory default settings . If yo u backed up an earlier configuration file, you would not have to totally re-configure the ZyXEL Device. You could simply restore your last configuration.
1.4 LEDs (Lights)
The following graphic displays the labels of the LEDs.
Figure 4 LEDs on the Top of the Device
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Chapter 1 Introducing the ZyXEL Device
None of the LEDs are on if the ZyXEL Device is not receiving power.
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
POWER Green On The ZyXEL Device is receiving power and ready for use.
Blinking The ZyXEL Device is self-testing.
Red On The Z yXEL Device detected an error while self-testing, or
there is a device malfunction.
Off The ZyXEL Device is not receiving power.
ETHERNET 1-4
WLAN Green On The wireless network is activated and is operating in
DSL Green On This light applies when the ZyXEL Device is in DSL WAN
INTERNET Green On The ZyXEL Device has an IP connection but no traffic.
Green On The ZyXEL Device has an Ethernet connection with a
device on the Local Area Network (LAN).
Blinking The ZyXEL Device is sending/receiving data to /from the
LAN.
Off The ZyXEL Device does not have an Ethernet connection
with the LAN.
IEEE 802.11b/g mode.
Blinking The ZyXEL Device is communicating with other wireless
clients.
Off The wireless network is not activated.
mode. The DSL line is up. Blinking The ZyXEL Device is initializing the DSL line. Off The DSL line is down.
Your device has a WAN IP address (either static or
assigned by a DHCP server), PPP negotiation was
successfully completed (if used) and the DSL connection
is up. Blinking The ZyXEL Device is sending or receiving IP traffic.
Red On The ZyXEL Device attempted to make an IP connection
but failed. Possible causes are no response from a DHCP
server, no PPPoE response, PPPoE authentication failed. Off The ZyXEL Device does not have an IP connection.
WAN Green On This light applies when the ZyXEL Device is in Ethernet
WAN mode. The ZyXEL Device has an Ethernet
connection with a device on the WAN. Blinking The ZyXEL Device is sending/receiving data to/from the
WAN. Off The ZyXEL Device does not have an Ethernet connection
with the WAN.
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Chapter 1 Introducing the ZyXEL Device
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
PHONE Green On A SIP account is registered for the phone port.
Blinking A telephone connected to the phone port has its receiver
Orange On A SIP account is registered for the phone port and there
Blinking A telephone connected to the phone port has its receiver
Off The phone port does not have a SIP account registered.
USB Green On The ZyXEL Device recognizes a USB connection.
Blinking The ZyXEL Device is sending/receiving data to /from the
Off The ZyXEL Device does not detect a USB connection.
Refer to the Quick Start Guide for information on hardware connections.
off of the hook or there is an incoming call.
is a voice message in the corresponding SIP account.
off of the hook and there is a voice message in the
corresponding SIP account.
USB device connected to it.
1.5 The RESET Button
If you forget your password or cannot access the web configurator, you will need to use the RESET button at the back of the device to reload the factory-default configuration file. This means that you will lose all configurations that you had previously and the passwords will be reset to the defaults.
1 Make sure the POWER LED is on (not blinking).
2 To set the device back to the factory default settings, press the RESET button for
ten seconds or until the POWER LED begins to blink and then release it. When the POWER LED begins to blink, the defaults have been restored and the device
restarts.
1.6 The WLAN Button
Use the WLAN button ( ) on the top of the device to turn the wireless LAN off or on. You can also use it to activate WPS in order to quickly set up a wireless network with strong security. Make sure the POWER LED is on (not blinking) before using the WLAN button.
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•Press the WLAN button for one second and release it. The WLAN LED should change from on to off or vice versa.
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