ZTE ZXHNH389A Users Manual

ZXHN H389A
Home Gateway
User Manual

Manual No: SJ-20151124142949-005
Edition Time: 2017-06-15(R1.1)

LEGAL INFORMATION

Copyright © 2017 ZTE CORPORATION.
The contents of this document are protected by copyright laws and
international treaties. Any reproduction or distribution of this document
or any portion of this document, in any form by any means, without
the prior written consent of ZTE CORPORATION is prohibited.
Additionally, the contents of this document are protected by contractual

All company, brand and product names are trade or service marks, or
registered trade or service marks, of ZTE CORPORATION or of their
respective owners.
This document is provided “as is”, and all express, implied, or statutory
warranties, representations or conditions are disclaimed, including
without limitation any implied warranty of merchantability,
a particular purpose, title or non-infringement. ZTE CORPORATION
and its licensors shall not be liable for damages resulting from the use
of or reliance on the information contained herein.
ZTE CORPORATION or its licensors may have current or pending
intellectual property rights or applications covering the subject matter
of this document. Except as expressly provided in any written license
between ZTE CORPORATION and its licensee, the user of this
document shall not acquire any license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical
change to this product without further notice.
Users may visit ZTE technical support website http://sup­port.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPO­RATION.

obligations.

for

1SafetyPrecautions

Note:

Beforeusingthedevice,readthefollowingsafetyprecautions.ZTEbearsno
liabilitytotheconsequencesincurredbyviolationofthesafetyinstructions.

UsageCautions

�Readallthesafetycautionscarefullybeforeusingthedevice.
�Onlyusetheaccessoriesincludedinthepackage,suchaspowersupply

adapterandbattery .

�Donotextendthepowercord,otherwisethedevicewillnotwork.
�Thepowersupplyvoltagemustmeettherequirementsofthedeviceinput

voltage(Thevoltageuctuationrangeislessthan10%).

�Keepthepowerplugcleananddrytopreventanyriskofelectricshockor

otherdangers.

�Disconnectallthecablesduringalightningstormtopreventthedevicefrom

damage.

�Powerof fandunplugthepowerplugwhenthedeviceisnotinuseforalong

time.

�Donotattempttoopenthecoversofthedevice.Itisdangeroustodoso

whenthedeviceispoweredON.

�Poweroffandstopusingthedeviceundertheconditionssuchas,abnormal

sound,smoke,andstrangesmell.Contacttheserviceproviderformainte­nanceifthedeviceisfaulty.

EnvironmentRequirements

�Ensureproperventilationtothedevice.Placethedeviceawayfromdirect

sunlight.

�Keepthedeviceventilatedanddry .Neverspillanyliquidonthedevice.
�Donotplaceanyobjectonthedevicetopreventanydeformationordamage

tothedevice.

�Donotplacethedevicenearanysourceofheatorwater.
�Keepthedeviceawayfromanyhouseholdapplianceswithstrongmagnetic

orelectricelds,suchasmicrowaveovenandrefrigerator .

CleaningRequirements

�Beforecleaning,poweroffthedevice,andunplugallthecablesconnected

tothedevice,suchaspowercable,opticalber,andEthernetcable.

�Donotuseanyliquidorspraytocleanthedevice.Useasoftdrycloth.

EnvironmentProtection

�Donotdisposethedeviceorbatteryimproperly .
�Observethelocalregulationsabouttheequipmentdisposalortreatment.

EnvironmentalInformation

Theequipmentyoupurchasedhasrequiredtheextractionanduseofnatural
resourcesforitsproduction.Itmaycontainsubstancesthatarehazardous
topeople’ shealthandtotheenvironment.Toavoidputtingsuchsubstances
intoourenvironmentandtoreducepressureonournaturalresources,weask
thatyoureuseorrecycleyourend-of-lifeequipmentbyusinganaccredited
electronicstake-backsystem.

Thesymbolsbelowindicatethatthisproductshouldbereusedorrecycled
andnotsimplydiscarded.Pleaselocateanduseanappropriatereuseand
recyclingsite.

Ifyouneedmoreinformationoncollection,reuseandrecyclingsystems,con­tactyourlocalorregionalwasteadministration.Y oumayalsocontactyour
equipmentproviderformoreinformationontheenvironmentalperformances
oftheseproducts.

2Overview

ZXHNH389AisanadvancedhomegatewaywithVoIPthatsupports1.75Gbps
Dual-bandconcurrent11ac&1 1nWi-Fi,USB3.0.ItprovidesHighSpeedInter­net,IPTVandV oiceoverIPservicesthroughtheADSL/VDSL/G.fastuplinkor
GigabitEthernetWANconnection.Thoseservicesaredeliveredbythegate­wayonyourhomenetworktothePCs,STBs,phones,gamingdevicesandso
onthroughtheintegratedinterfaces:Ethernet,Wi-Fi,phoneports.

2.1Features

Itsupportsthefollowingfeatures:

�ItprovidesInternetaccessthroughADSL/VDSL/G.fastuplinkorGEuplink.

SoitispossibleforZXHNH389AtoprovidemultipleInternetaccesschoices
tosuitvariousbroadbandaccessnetwork.

�Itprovides4-portautosensing10/100/1000Base-TLANinterfaces.
�ItsupportsDual-BandconcurrentWi-Fiupto450Mbps(compatiblewith

IEEE802.11n,2.4GHzcompliantequipment)and1.3Gbps(compatible
withIEEE802.1 1ac,5GHzcompliantequipment).

�ItprovidesmultiplelinesviatheFXSphoneports.
�ItsupportsUSBL TE/3GdonglebackupincaseofprimaryInternetconnec-

tionfailure.

�ItsupportsIPv4/IPv6dualstackmechanismforIPv6networkmigration.
�ItsupportsTR-069,includingTR-098datamodelandTR-104voiceprovi-

sioning.

2.2ProductSpecications

Item

Dimensions

Operationtemperature

Storagetemperature-40℃~70℃(-40°F~158°F)

Operationhumidity/
Storagehumidity

Weight

Poweradapter

Specication

260mm×45mm×210mm

(inverticalplacement)

0°C~40°C(32°F~104°F)

5%～95%(non-condensing)

700g（Singledevice）

Input:AC100V~240V ,50Hz/60Hz

Output:DC12V ,2A

2.3PackageCheck

AfterunpackingtheZXHNH389Aproduct,checkthatthefollowingitemsare
complete.

Name

ZXHNH389A1

Poweradapter1

RJ-45Ethernetcable1

Splitter

RJ-11telephonecable2

Usermanual

Note:

Ifanyitemisfoundtobewrong,missing,ordamaged,contactyourservice
provider.Keepthepackageandalltheitemsingoodconditionifyouwantto
replacetheproduct.

Quantity

1

1

3InstallationPreparation

3.1HardwareDescription

Frontpanel

Figure3-1showstheindicatorsonthefrontpaneloftheZXHNH389A