ZTE Z971 User Manual

Z971

User Guide

About This Manual

Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference.

No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. This manual has been designed with the utmost care to ensure the accuracy of its content. However, all statements, information and recommendations contained therein do not constitute a warranty of any kind, either expressed or implied. Please refer to

For Your Safety to be sure to use your phone properly and safely.

We offer self-service for our smartphone users. Please visit the ZTE official website (at www.zteusa.com) for more information on self-service and supported product models. Information on the website takes precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.

Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software.

Trademarks

ZTE and the ZTE logos are trademarks of ZTE Corporation. Google and Android are trademarks of Google, Inc. The Bluetooth® trademark and logos are owned by the Bluetooth

SIG, Inc. and any use of such trademarks by ZTE Corporation is under license.

microSDXC Logo is a trademark of SD-3C, LLC.

Other trademarks and trade names are the property of their respective owners.

Version No.: R1.0 Edition Time: February 6, 2017

Contents

Getting Started ....................................................... 10

Getting to Know Your Phone ............................................ 10

Knowing the Keys ............................................................ 12

Installing the nano-SIM Card and microSDXC Card ......... 12

Charging the Battery ........................................................ 14

Extending the Battery Life ................................................ 16

Powering On/Off .............................................................. 16

Setting Up for the First Time ............................................ 17

Locking/Unlocking the Screen and Keys ............................ 17

Using the Touch Screen ................................................... 18

Getting to Know the Home Screen ................................... 22

Personalizing.......................................................... 24

Changing the System Language ...................................... 24

Setting the Date and Time................................................ 24

Changing Ringtone and Notification Sound ...................... 25

Turning On/Off System Sounds ........................................ 25

Adjusting Volume ............................................................. 26

Switching to Silent or Vibration Mode ............................... 26

Using Do Not Disturb Mode ............................................. 27

Applying New Wallpapers ................................................ 28

Setting the Theme ........................................................... 28

Changing Screen Brightness ........................................... 29

Protecting Your Phone With Screen Locks ....................... 29

Using Your Fingerprint ...................................................... 30

Knowing the Basics ............................................... 32

Monitoring the Phone Status ............................................ 32

Managing Notifications ..................................................... 33

Managing Shortcuts and Widgets ..................................... 36

Organizing With Folders ................................................... 37

Rearranging the Primary Shortcuts ................................... 38

Entering Text .................................................................... 38

Editing Text ...................................................................... 47

Opening and Switching Apps ................................ ............ 48

Connecting to Networks and Devices .................. 49

Connecting to Mobile Networks ................................ ........ 49

Connecting to Wi-Fi .......................................................... 50

Using Wi-Fi Direct® .......................................................... 54

Connecting to Bluetooth Devices ...................................... 54

Connecting to Your Computer via USB ............................. 57

Sharing Your Mobile Data Connection .............................. 59

Connecting to Virtual Private Networks ............................. 61

Phone Calls ............................................................ 64

Placing and Ending Calls ................................................. 64

Answering or Rejecting Calls ............................................ 65

Working With the Call History ........................................... 66

Calling Your Contacts ....................................................... 66

Checking Voicemail .......................................................... 67

Using Options During a Call ............................................. 67

Managing Multi-party Calls ............................................... 68

Adjusting Your Call Settings ................................ ............. 70

Contacts ................................................................. 75

Checking Contact Details ................................................. 75

Adding a New Contact ..................................................... 76

Setting Up Your Own Profile ............................................. 76

Importing, Exporting, and Sharing Contacts ..................... 77

Working With Favorite Contacts ....................................... 79

Working With Groups ....................................................... 79

Searching for a Contact ................................................... 81

Editing Contacts .............................................................. 81

Web Accounts ........................................................ 83

Adding or Removing Accounts ......................................... 83

Configuring Account Sync ................................................ 84

Email ....................................................................... 86

Setting Up the First Email Account ................................... 86

Checking Your Emails ...................................................... 86

Responding to an Email ................................................... 87

Writing and Sending an Email .......................................... 88

Adding and Editing Email Accounts .................................. 89

Changing General Email Settings .................................... 90

Messaging .............................................................. 91

Opening the Messaging Screen ....................................... 91

Sending a Message ......................................................... 91

Replying to a Message ................................ ..................... 92

Forwarding a Message ................................ ..................... 93

Changing Message Settings ............................................. 93

Calendar ................................................................. 94

Viewing Your Calendars and Events ................................. 94

Creating an Event ............................................................ 95

Editing, Deleting or Sharing an Event ............................... 96

Changing Calendar Settings ............................................. 96

Web Browser .......................................................... 97

Opening the Browser ....................................................... 97

Using Multiple Browser Tabs ............................................ 97

Downloading Files ............................................................ 98

Changing Browser Settings .............................................. 98

Camera ................................................................... 99

Capturing a Photo ............................................................ 99

Recording a Video .......................................................... 101

Using Other Camera Modes ........................................... 102

Using Manual Camera Mode .......................................... 103

Customizing Camera/Camcorder Settings ...................... 103

Music .................................................................... 106

Copying Music Files to Your Phone ................................ 106

Viewing Your Music Library ............................................ 107

Setting a Song as the Default Ringtone ............................ 107

Playing Music ................................................................ 108

Managing Playlists ......................................................... 109

Video Player ......................................................... 111

Opening the Video Library .............................................. 111

Playing and Controlling Videos ....................................... 111

Managing Video Files .................................................... 112

More Apps and Features ..................................... 113

Clock ............................................................................. 113

Downloads..................................................................... 114

File Manager ................................................................. 115

Sound Recorder ............................................................ 115

Google Apps .................................................................. 116

Google Play™ Store ............................................ 119

Browsing and Searching for Apps .................................. 119

Downloading and Installing Apps.................................... 119

Creating a Google Wallet™ Account .............................. 120

Managing Your Downloads ............................................ 121

Settings ................................................................. 122

Wireless and Networks .................................................. 122

Device ................................ ................................ ........... 125

Personal ........................................................................ 129

System .......................................................................... 134

Troubleshooting ................................................... 135

For Your Safety .................................................... 139

General Safety ............................................................... 139

FCC RF Exposure Information (SAR) ............................. 140

FCC Regulations ............................................................ 142

Hearing Aid Compatibility (HAC) regulations for Mobile

Phones .......................................................................... 143

Distraction ...................................................................... 145

Product Handling ........................................................... 145

Electrical Safety ............................................................. 149

Radio Frequency Interference ........................................ 152

Explosive Environments ................................................. 153

Warranty ........................................................................ 154

Earpiece

Proximity & light sensor

Touch screen

Front camera

Recent apps key

Home key

Back key

Power key

Volume key

Getting Started

Getting to Know Your Phone

nano-SIM/ microSDXC card tray

Speaker

Charging/USB Type-C jack

Headset jack

Flash

Fingerprint

sensor

Back camera

Key

Function

Power key

 Press and hold to turn on or off airplane

mode, restart, or power off.

 Press to turn off or on the screen display.

Volume key

Press or hold either end of the key to turn the volume up or down.

Home key

 Touch to return to the home screen from any

application or screen.

 Touch and hold to use Google Search.

Back key

Touch to go to the previous screen.

Recent apps key

Touch to see recently used apps.

Knowing the Keys

Installing the nano-SIM Card and microSDXC Card

You can use one nano-SIM card and one microSDXC card (optional, not included).

A microSDXC card can be installed or removed while the phone is turned on. You need to unmount the microSDXC card before removing it.

WARNING!

To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service

provider.

1. Insert the tip of the tray eject tool into the hole on the nano-SIM card tray.

2. Place the nano-SIM/microSDXC card on the tray with the gold-colored contacts facing down. Then carefully slide the tray back into place.

Charging the Battery

Your phone’s battery should have enough power for the phone to

turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible.

If the battery is low, there will be a pop-up message on the screen. As you charge your phone, the screen can show you the exact battery level on the status bar.

WARNING!

Use only ZTE-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

CAUTION:

Do not change the built-in rechargeable battery in your phone by yourself. The battery can only be changed by ZTE or ZTE authorized service provider.

NOTE:

Use the charger that comes in-box with your phone to charge the battery.

1. Connect the adapter to the charging jack.

2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as or ,

appear on the status bar.

3. Disconnect the charger when the battery is fully charged.

NOTE:

If the battery is extremely low, the phone may not power on even while charging. In this case, charge the phone at least for 20 minutes before trying to power on again. Contact the customer service if you still cannot power on the phone after prolonged charging.

Extending the Battery Life

Active applications, screen brightness levels, Bluetooth and Wi-Fi usage and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power:

 Reduce the screen backlight time.  Lower the screen brightness.  Turn Wi-Fi, Bluetooth and auto-sync off when not in use.  Disable the GPS function when not in use. Most applications

using this function will periodically query the GPS satellites for your current location, and each query drains your battery.

Powering On/Off

 Press and hold the Power key to turn on your phone.  To power off, press and hold the Power key and touch Power

off.

NOTE:

If the phone freezes or takes too long to respond, you can press and hold the Power key for about 10 seconds to restart the phone.

Setting Up for the First Time

When you first power on your phone after you purchase it or reset it to factory settings (see Backup and Reset), you need to do some settings before using it.

Touch the language field to select a language. Then touch GET STARTED and follow the prompts to set up Wi-Fi, name, device protection, Google services and other options.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use and to turn the screen back on and unlock it when you need it.

To lock the screen and keys:

To quickly turn the screen off and lock the keys, press the Power key.

NOTE:

To save battery power, the phone automatically turns off the screen after some time of inactivity. You will still be able to receive messages and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power key to turn the screen on.

2. Touch and hold the screen.

- or Swipe right to use Google Search.

- or -

Swipe left to open the Selfie app.

- or Touch a notification twice consecutively to open the related

app.

NOTE:

If you have set a pattern, a PIN or a password for your phone (see Protecting Your Phone With Screen Locks), you’ll need to draw the pattern or enter the PIN/password to unlock your screen.

Using the Touch Screen

Your phone’s touch screen enables you to control actions through a variety of touch gestures.

 Touch

When you want to type using the onscreen keyboard, select items on the screen such as the application and settings icons, or press the onscreen buttons, simply touch them with your finger.

 Touch and Hold

To open the available options for an item (for example, a message or link in a web page), touch and hold the item.

 Swipe or Slide

To swipe or slide means to quickly drag your finger vertically

or horizontally across the screen.

 Drag

To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.

 Pinch

In some apps (such as Maps or web browser), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in).

 Rotate the screen

For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.

NOTE:

The auto-rotate feature needs to be enabled for the screen orientation to automatically change. Touch the Home key >

> Settings > Display > When device is rotated > Rotate the contents of the screen. You can also access the screen rotation control by sliding down the status bar twice and touch Auto-rotate.

Status bar

Primary shortcuts

Shortcut

Folder

Widgets

Wallpaper

Getting to Know the Home Screen

The home screen is the starting point for your phone’s

applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more.

Extended Home Screen Panels

Your home screen is extendable, providing more space for shortcuts, widgets, and more. Simply swipe left or right on the home screen to see the extended panels. You can add or remove home screen panels, or adjust their order.

To add a new home screen panel:

1. Touch the Home key > , or touch and hold an empty area of the home screen and select Widgets.

2. Touch and hold an application icon or a widget and drag it to the right edge of the screen to create a new home screen panel and put the icon or widget on it.

To delete a home screen panel:

1. Touch and hold an empty area of the home screen and slide left or right to view the home screen thumbnails.

2. Touch Home.

3. Touch on the top right corner of a thumbnail.

4. Touch OK. The items on the panel will also be removed.

NOTE:

When there is only one home screen panel, you cannot delete it any more.

To adjust the order of a home screen panel:

1. Touch and hold an empty area of the home screen and slide left or right to view the home screen thumbnails.

2. Touch Home.

3. Touch and hold a thumbnail and drag it left or right to the place you need.

NOTE:

Touch at the bottom of a home screen thumbnail to set it as the main home screen.

Personalizing

Changing the System Language

1. Touch the Home key > > Settings > Languages & input > Languages.

2. Touch and hold the language you need and move it to top. You can touch Add a language to add a system language.

Setting the Date and Time

1. Touch the Home key > > Settings > Date & time.

2. Set the date, time, time zone, and time format.

 To adjust the date and time automatically, switch on

Automatic date & time.

 To adjust the date and time manually, switch off

Automatic date & time and touch Set date / Set time to change the date and time.

 To adjust the time zone automatically, switch on

Automatic time zone.

 To adjust the time zone manually, switch off Automatic

time zone and touch Select time zone to set the correct

time zone.

 To adjust the format of time, switch on or off Use 24-hour

format.

Changing Ringtone and Notification Sound

You can customize the default incoming call ringtone, message tone, and the default notification sound.

1. Touch the Home key > > Settings > Sound.

2. Touch Phone ringtone, Default notification ringtone, or Default alarm ringtone to set incoming call ringtone or the default notification sound and alarm sound.

3. Select the ringtone or sound you want to use and touch OK.

NOTES:

 Many applications have their own notification sound settings.  See Set a Ringtone for a Contact for how to assign a special

ringtone to an individual contact.

 When selecting ringtones or sounds, touch the Ringtone,

Music or Recording tab to select an audio file saved on the

phone or the storage card.

Turning On/Off System Sounds

1. Touch the Home key > > Settings > Sound > Other sounds.

2. Switch on or off Dial pad tones, Screen locking sounds, Charging sounds, Touch sounds, Vibrate on tap, or Silent power-on/off.

Adjusting Volume

1. Touch the Home key > > Settings > Sound.

2. Drag the sliders below Ring volume, Notification volume, Media volume, and Alarm volume to adjust the volume for each type of audio.

NOTE:

You can adjust the media volume when a media application is in use by pressing the Volume key. If no media application is active, press the Volume key to adjust ringtone volume (or the earpiece volume during a call).

Switching to Silent or Vibration Mode

You can set the phone to silent or vibration mode by using one of the following methods.

 Press the Volume key when no media application is active to

show the volume management window. Drag the slider to the left or keep pressing the lower end of the Volume key to switch the phone to vibration mode. Press the key again in vibration mode to switch the phone to silent mode.

 Touch the Home key > > Settings > Sound >

Notification mode and select Vibrate or Mute to switch to

vibration or silent mode.

NOTE:

Silent and vibration modes will not silence your alarm sound.

Using Do Not Disturb Mode

You can limit interruptions with Do not disturb mode. This mode

silences your phone so that it doesn’t make sounds or vibrate when you don’t want it to.

To turn on Do not disturb mode:

1. Touch the Home key > > Settings > Sound > Do not disturb > Do not disturb.

2. Touch On or Scheduled as you need.

 Touch On to turn on the Do not disturb feature

immediately, which keeps on until you turn it off.

 Touch Scheduled to if you want the feature turned on and

off automatically during specific periods.

3. If you select Scheduled, touch Days, Start time, and End

time to specify the periods during which Do not disturb is on.

To set exceptions for Do not disturb mode:

You can set reminders, certain calls and messages as exceptions when Do not disturb mode is on, so these ringtones, sounds and vibration are not turned off.

1. Touch the Home key > > Settings > Sound > Do not disturb.

2. When Do not disturb is on, touch the switches next to the items you want to allow. Touch Messages or Calls and set who can alert you of their messages or calls.

NOTES:

 The Do not disturb feature will not silence your alarms.  To set exceptions based on apps, touch the Home key > >

Settings > Notifications. Select an app and switch on Override Do not disturb.

Applying New Wallpapers

You can set the wallpaper for the home screen and lock screen.

1. Touch the Home key > > Settings > Display > Wallpaper.

2. Touch Live Wallpapers, Photos or Wallpapers.

3. Select a built-in static wallpaper, live wallpaper, or a picture and use it as the wallpaper.

NOTE:

Other way to set the home screen wallpaper and the lock screen wallpaper:

Touch and hold an empty area of the home screen and select the Wallpapers tab. Then select a built-in image, a live wallpaper, or an image from your gallery.

Setting the Theme

1. Touch and hold an empty place on the home screen.

2. In the window that appears at the bottom, touch Themes.

3. Select a theme you like.

Changing Screen Brightness

1. Touch the Home key > > Settings > Display > Brightness level.

2. Drag the slider to manually adjust the screen brightness.

NOTE:

Your phone can automatically adjust the screen brightness for available light. Touch Adaptive brightness to turn the feature on or off.

Protecting Your Phone With Screen Locks

You can protect your phone by creating a screen lock. When it is enabled, you need to swipe up on the screen, draw a pattern or

enter a numeric PIN or password to unlock the phone’s screen

and keys.

1. Touch the Home key > > Settings > Security > Screen lock.

2. Touch None, Long press, Pattern, PIN or Password.

 Touch None to disable the screen lock.  Touch Long press to enable screen lock and allow

unlocking with a ‘long press’ gesture. You can unlock the screen by touching and holding the display.

 Touch Pattern to draw and redraw a pattern that you

must draw to unlock the screen.

 Touch PIN or Password to set a numeric PIN or a

password that you must enter to unlock the screen.

NOTE:

Remember the pattern, PIN or password you set. Otherwise, you will have to upgrade the phone software to use the phone.

Using Your Fingerprint

With the fingerprint sensor on the back of your phone, you can register up to 5 fingerprints and use them to unlock the phone, or simply press the fingerprint sensor to take photos, or answer calls.

NOTE:

The fingerprint feature is only usable when the screen lock (Pattern, PIN or Password) is enabled. When the screen lock is reset to None or Long press, all registered fingerprints are erased.

1. Touch the Home key > > Settings > Security > Fingerprint.

2. Set your backup screen lock method.

3. Touch REGISTER or Fingerprint > Add fingerprint.

4. Follow the prompts to record the center and then the edges of a finger.

5. Touch OK.

NOTE:

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