ZTE Z965 User Manual

Z965

User Guide

1

About This Manual

Thank you for choosing this ZTE mobile device. In order to keep
your device in its best condition, please read this manual and
keep it for future reference.

Copyright © 2017 ZTE CORPORATION

All rights reserved.

No part of this publication may be quoted, reproduced, translated
or used in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print
errors or update specifications in this manual without prior notice.
This manual has been designed with the utmost care to ensure
the accuracy of its content. However, all statements, information
and recommendations contained therein do not constitute a
warranty of any kind, either expressed or implied. Please refer to
chapter For Your Safety to be sure to use your phone properly
and safely.

We offer self-service for our smart terminal device users. Please
visit the ZTE official website (at www.zteusa.com) for more
information on self-service and supported product models.
Information on the website takes precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and
damages caused by unauthorized modifications of the software.

2

Images and screenshots used in this manual may differ from the
actual product. Content in this manual may differ from the actual
product or software.

Trademarks

ZTE, Z965, and the ZTE logos are trademarks of ZTE
Corporation.
LTE is a trademark of ETSI.

Google and Android are trademarks of Google, Inc.

The Bluetooth® trademark and logos are owned by the Bluetooth
SIG, Inc. and any use of such trademarks by ZTE Corporation is
under license.
Manufactured under license from Dolby Laboratories. Dolby,
Dolby Audio, and the double-D symbol are trademarks of Dolby
Laboratories.
The microSDXC™ logo is a trademark of SD-3C, LLC.

Qualcomm and Snapdragon are trademarks of Qualcomm
Incorporated, registered in the United States and other countries.
Used with permission.
Other trademarks and trade names are the property of their
respective owners.

Edition Time: June 2017

3

Table of Contents

Z965 ........................................................................... 1

User Guide ................................................................ 1

About This Manual ................................................... 2

Copyright © 2017 ZTE CORPORATION .................. 2

All rights reserved.................................................... 2

Notice ........................................................................ 2

Disclaimer ................................................................. 2

Trademarks ............................................................... 3

Edition Time: June 2017 .......................................... 3

Getting Started ....................................................... 12

Installing the nano-SIM Card (Included) and a microSDXC

Card (Not Included) ......................................................... 12

Charging the Battery ........................................................ 14

Extending the Battery Life ................................................ 16

Powering Your Phone On/Off ........................................... 16

Setting Up Your Phone for the First Time.......................... 17

Locking/Unlocking the Screen and Keys .......................... 17

Using the Touch Screen ................................................... 18

Getting to Know Your Phone ............................................ 20

4

Getting to Know the Home Screen ................................... 23

Extended Home Screen ................................................... 24

Personalizing ......................................................... 26

Changing the System Language ...................................... 26

Setting the Date and Time ................................................ 26

Changing the Ringtone and Notification Sound ................. 27

Turning System Sounds On/Off ........................................ 27

Adjusting Volumes............................................................ 28

Switching to Silent or Vibration Mode ............................... 28

Using Do Not Disturb Mode .............................................. 29

Applying New Wallpapers ................................................. 30

Setting the Theme ............................................................ 31

Setting the Home Screen Transition Effect ....................... 31

Changing Screen Brightness ............................................ 31

Protecting Your Phone With Screen Locks ........................ 32

Using Your Fingerprint ...................................................... 33

Protecting Your Phone With Screen Pinning ..................... 35

Knowing the Basics ............................................... 37

Monitoring the Phone Status ............................................ 37

Managing Notifications ..................................................... 38

Managing Shortcuts and Widgets ..................................... 41

Organizing With Folders ................................................... 43

Rearranging the Primary Shortcuts ................................... 44

Entering Text .................................................................... 44

Google Keyboard ............................................................. 45

5

TouchPal Keyboard .......................................................... 48

Editing Text ...................................................................... 55

Opening and Switching Apps ........................................... 56

Using Two Apps in Split-Screen Mode .............................. 57

Uninstalling or Disabling an App ....................................... 57

Connecting to Networks and Devices .................. 59

Connecting to Mobile Networks ........................................ 59

Connecting to Wi-Fi ......................................................... 61

Using Wi-Fi Direct® .......................................................... 64

Connecting to Bluetooth Devices ..................................... 66

Connecting to Your Computer via USB ............................. 68

Using the microSDXC Card as Portable or Phone Storage69

Sharing Your Mobile Data Connection .............................. 73

Connecting to Virtual Private Networks ............................ 75

Phone Calls ............................................................ 77

Placing and Ending Calls ................................................. 77

Answering or Rejecting Calls ........................................... 78

Working With the Call History ........................................... 79

Calling Your Contacts ....................................................... 81

Checking Voicemail ......................................................... 81

Using Options During a Call ............................................. 81

Managing Multi-party Calls ............................................... 82

Adjusting Your Call Settings ............................................. 84

Contacts .................................................................. 90

6

Checking Contact Details ................................................. 90

Adding a New Contact ...................................................... 90

Setting Up Your Own Profile ............................................. 91

Importing, Exporting, and Sharing Contacts ...................... 91

Working With Favorite Contacts ....................................... 93

Working With Groups ....................................................... 94

Searching for a Contact .................................................... 96

Editing Contacts ............................................................... 96

Web Accounts ........................................................ 98

Adding or Removing Accounts .......................................... 98

Configuring Account Sync ................................................ 99

Email ..................................................................... 101

Setting Up the First Email Account ................................. 101

Checking Your Emails .................................................... 101

Writing and Sending an Email ........................................ 102

Responding to an Email ................................................. 102

Marking an Email as Unread .......................................... 103

Deleting an Email ........................................................... 103

Adding and Editing Email Accounts ................................ 104

Changing General Email Settings ................................... 105

Messaging ............................................................ 106

Opening the Messaging Screen ..................................... 106

Sending a Message ....................................................... 106

Replying to a Message ................................................... 107

7

Forwarding a Message .................................................. 107

Deleting Messages or Threads ...................................... 108

Changing Message Settings .......................................... 108

Calendar ............................................................... 109

Viewing Your Calendars and Events ............................... 109

Creating an Event .......................................................... 110

Editing, Deleting or Sharing an Event .............................. 111

Changing Calendar Settings ........................................... 111

Searching an Event ....................................................... 112

Web Browser ........................................................ 113

Opening the Browser ..................................................... 113

Setting the Home Page .................................................. 113

Using Multiple Browser Windows ................................... 114

Downloading Files ......................................................... 114

Using Bookmarks .......................................................... 115

Clearing Browsing History .............................................. 116

Changing Browser Settings ............................................ 116

Camera .................................................................. 117

Capturing a Photo .......................................................... 117

Using Manual Camera Mode ......................................... 119

Using Other Camera Modes .......................................... 120

Recording a Video ......................................................... 120

Customizing Camera and Video Settings ....................... 122

Gallery ................................................................... 124

8

Opening Gallery ............................................................. 124

Working With Albums ..................................................... 124

Working With Pictures .................................................... 125

Retouching Your Pictures ............................................... 127

Making a GIF or a Collage.............................................. 128

Playing Videos ............................................................... 129

Music .................................................................... 130

Copying Music Files to Your Phone ................................ 130

Viewing Your Music Library ............................................ 131

Setting a Song as the Default Ringtone .......................... 132

Playing Music ................................................................. 132

Managing Playlists ......................................................... 135

Video Player ......................................................... 136

Opening the Video Library .............................................. 136

Playing and Controlling Videos ....................................... 136

Managing Video Files ..................................................... 138

Sound Recorder ................................................... 140

Recording a Voice Memo ............................................... 140

Playing a Voice Memo .................................................... 140

More Apps ............................................................ 142

Backup & Restore .......................................................... 142

Calculator ...................................................................... 142

Clock ............................................................................. 142

Dolby Audio.................................................................... 144

9

FM Radio ....................................................................... 144

Downloads..................................................................... 147

File Manager ................................................................. 148

Google Apps ......................................................... 149

Chrome ......................................................................... 149

Drive .............................................................................. 149

Duo ............................................................................... 149

Gmail ............................................................................. 149

Google .......................................................................... 150

Maps ............................................................................. 150

Photos ........................................................................... 150

Play Movies & TV .......................................................... 150

Play Music ..................................................................... 150

Play Store ...................................................................... 150

Voice Search ................................................................. 151

YouTube ........................................................................ 151

Settings ................................................................. 152

Wireless & Networks ...................................................... 152

Device ........................................................................... 155

Personal ........................................................................ 160

System .......................................................................... 165

Upgrading the Phone Software ........................... 166

Troubleshooting ................................................... 167

10

For Your Safety .................................................... 172

General Safety ............................................................... 172

Radio Frequency (RF) Energy ........................................ 173

FCC Regulations ............................................................ 175

Hearing Aid Compatibility (HAC) Regulations for Mobile

Phones .......................................................................... 176

CTIA Requirements ........................................................ 178

Distraction ...................................................................... 180

Product Handling ........................................................... 180

Electrical Safety ............................................................. 184

Radio Frequency Interference ........................................ 185

Explosive Environments ................................................. 187

Specifications ...................................................... 188

Warranty ................................................................. 189

LIMITED WARRANTY .................................................... 190

Consumer limited warranty ............................................. 191

How to get warranty service ........................................... 194

Other warranty programs ............................................... 195

11

Getting Started

Installing the nano-SIM Card (Included)
and a microSDXC Card (Not Included)

The nano-SIM card and the microSDXC card can be installed or
removed while the phone is turned on. You need to unmount the
microSDXC card before removing it.

NOTE: Your phone will come with the nano-SIM card already
installed.

WARNING! To avoid damage to the phone, do not use any other
kind of SIM cards, or any non-standard nano-SIM card cut from a
SIM card. You can get a standard nano-SIM card from your
service provider.

Insert the tip of the tray eject tool into the hole on the nano-SIM/

microSDXC card tray and pull the tray out.

12

microSDXC

tray

SIM card

tray

Place the nano-SIM card and the microSDXC card on the tray

with the gold-colored contacts facing down.

Carefully slide the tray back into place.

card

nano-

13

Charging the Battery

Your phone’s battery should have enough power for the phone to
turn on, find a signal, and make a few calls. You should fully
charge the battery as soon as possible.

Do not change the built-in rechargeable battery in your phone by
yourself. The battery can only be changed by ZTE or a ZTE
authorized service provider.

WARNINGS!

Use only ZTE-approved chargers and USB Type-C™ cables.

The use of unapproved accessories could damage your
phone or cause the battery to explode.

Do not remove the back cover. The battery is not removable.

Removal may cause fire or explosion.

NOTE: Use the USB Type-C charger that comes in-box with your
phone to charge the battery. It’s specially built to support
Qualcomm® Quick Charge™ 1.0.

1. Connect the adapter to the charging jack.

14

Connect the charger to a standard AC wall outlet. If the phone is

on, you’ll see a charging icon, such as or , appear in the
Status Bar.

Disconnect the charger when the battery is fully charged.

NOTE: If the battery is extremely low, you may be unable to
power on the phone even when it is being charged. In this case,
try again after charging the phone for at least 20 minutes.
Contact customer service if you still cannot power on the phone
after prolonged charging.

This device contains a nonremovable battery.
Attempting to remove will void your warranty and could
cause serious injury. Do not damage, alter, or try to
remove the battery.

15

Extending the Battery Life

Active applications, screen brightness levels, Bluetooth and Wi-Fi

usage and GPS functionality can drain your battery. You can

follow the helpful tips below to conserve your battery power:

Reduce the screen backlight time.

Lower the screen brightness.

Turn auto-sync, Wi-Fi, and Bluetooth off when not in use.

Disable the GPS function when not in use. Most applications

using this function will periodically query the GPS satellites
for your current location; each query drains your battery.

Powering Your Phone On/Off



Press and hold the Power/Lock Key to turn on your phone.



To turn it off, press and hold the Power/Lock Key to open the
options menu. Tap Power off.

NOTE: If the phone freezes or takes too long to respond, press
and hold the Power/Lock Key for about 10 seconds to restart the

phone.

16

Setting Up Your Phone for the First
Time

When you first power on your phone after you purchase it or
reset it to factory settings (see Settings – Personal – Backup &
Reset), you will need to set it up before using it. Select the
language and then follow the prompts to set up your phone.

Locking/Unlocking the Screen and
Keys

Your phone allows you to quickly lock the screen and keys (put
the phone into Sleep mode) when not in use and also to turn the
screen back on and unlock it when you need it.

Locking the Screen and Keys

To quickly turn the screen off and lock the keys, press the

Power/Lock Key.

NOTE: To save battery power, the phone automatically turns off

the screen after a certain period of time when you leave it idle.
You will still be able to receive messages and calls while the
phone screen is off.

Unlocking the Screen and Keys

1. Press the Power/Lock Key to turn the screen on.

Press and hold a blank area of the screen to unlock the phone,

press and hold to make a call. Press and hold to take
a front-facing selfie photo or video. You can also double-tap a

17

notification to open the related app.

NOTE: If you have set a fingerprint, an unlock pattern, a PIN, or a

password for your phone (see Personalizing – Protecting Your
Phone With Screen Locks or Using Your Fingerprint), you’ll need

to press your finger against the sensor, draw the pattern, or enter
the PIN/password to unlock your screen.

Using the Touch Screen

Your phone’s touch screen lets you control actions through a
variety of touch gestures.



Tap – When you want to type using the on-screen keyboard,
select on-screen items (such as application and settings
icons), or press on-screen buttons, simply tap them with your
finger.



Press and Hold – To open the available options for an item
(for example, a message or link in a web page), press and
hold the item; To quick access available apps to open menus
( for example, press and hold the Camera icon and select the
options.)



Swipe or Slide – To swipe or slide means to quickly drag
your finger vertically or horizontally across the screen.



Drag – To drag, press and hold your finger with some
pressure before you start to move your finger. While dragging,
do not release your finger until you have reached the target
position.

18

Pinch – In some apps (such as Maps, web browser, and



Gallery), you can zoom in and out by placing two fingers on
the screen at once and pinching them together (to zoom out)
or spreading them apart (to zoom in).

Rotate the Screen – For most screens, you can



automatically change the screen orientation from portrait to
landscape by turning the phone sideways.

NOTES:



The Auto-rotate feature needs to be enabled for the screen
orientation to automatically change. Press the Home

Key > > Settings > Display > When device is
rotated and select Rotate the contents of the screen.



You can also access the screen rotation control by sliding
down the Status Bar twice and tapping Auto-rotate or
Portrait.

19

/

Auxiliary

Getting to Know Your Phone

20

Front Camera

Touch Screen

Microphone

Earpiece

nano-SIM

microSDXC

Card Tray

Home Key

Back Key*

Proximity & Light
Sensor
Indicator Light

Recent Apps Key*

3.5mm Headset

Main

Back Camera

Flash

Volume Up Key

Volume Down Key

Power Key

Jack

Fingerprint
Sensor

Speaker

microphone

Charging/USB
Type-C™ Port

* You can switch the positions of the Back Key and Recent Apps
Key. Press the Home Key > > Settings > Navigation key
and select one option.

21

Key

Description

Key Functions

Power Key Press and hold to turn Airplane mode on or off,

Home Key Press to return to the home screen from any

Recent Apps
Key

Back Key Press to go to the previous screen.

Volume Key

restart, or to power off.
Press to change your phone to Sleep mode.
Press to wake up your phone.

application or screen.
Press and hold to access Google Search.

Press to see recently used applications.

Press or hold to turn the volume up or down.

22

Getting to Know the Home Screen

The home screen is the starting point for your phone’s
applications, functions, and menus. You can customize your
home screen by adding application icons, shortcuts, folders,
widgets, and more.

Widget

Wallpaper

Status &
Notifications

Shortcut Folder

Primary

Shortcuts

23

Extended Home Screen

The home screen extends beyond the screen width, giving you a
lot more space to add more stuff. Simply swipe left or right on the
home screen to see the extended panels. You can add or remove
home screen panels, or adjust the order.

To add a new home screen panel:

1. Press the Home Key > , or press and hold an empty area
of the home screen and select Widgets.

Press and hold an application icon or a widget and drag it to the

right edge of the screen to create a new home screen panel
and put the icon or widget on it.

To delete a home screen panel:

1. Press and hold an empty area of the home screen and select
Home. You can slide left or right to view the home screen
thumbnails.

Tap on the top right corner of a thumbnail.

Tap OK. The items on the panel will also be removed.

To adjust the order of a home screen panel:

1. Press and hold an empty area of the home screen and select

Home. You can slide left or right to view the home screen
thumbnails.

2. Press and hold a thumbnail and drag it left or right to the

place you need.

24

NOTE:

Tap at the bottom of a home screen thumbnail to set it as
the main home screen.

25

Personalizing

Changing the System Language

1. Press the Home Key > > Settings > Language &

input > Languages. The first language in the list is the

default system language.

2. Tap Add a language to add another language to the list.

3. To change the system language, press and hold next to

the language you want and drag it to the top of the list.

NOTE: To remove languages from the list, tap > Remove and
select the languages you want to delete.

Setting the Date and Time

1. Press the Home Key > > Settings > Date & time.

2. Set the date, time, time zone, and time format.



To adjust the date and time automatically, tap to turn on
Automatic date & time.

To adjust the date and time manually, tap to turn off



Automatic date & time and tap Set date / Set time to
change the date and time.



To adjust the time zone automatically, tap to turn on
Automatic time zone.

26



To adjust the time zone manually, tap to turn off
Automatic time zone and tap Select time zone to set
the correct time zone.



To adjust the time format, tap to turn on Use 24-hour

format.

Changing the Ringtone and Notification
Sound

You can quickly customize the default ringtone for incoming calls
and the default notification sound.

1. Press the Home Key > > Settings > Sound.

2. Tap Phone ringtone or Default notification ringtone.

3. Scroll through the list and select the ringtone you’d like to
use.

4. Tap OK.

Turning System Sounds On/Off

1. Press the Home Key > > Settings > Sound > Other
sounds.

2. Tap the switch beside each option to turn it on or off.

27

Adjusting Volumes

1. Press the Home Key > > Settings > Sound.

2. Drag the sliders below Media volume, Alarm volume, Ring
volume and Notification volume to adjust the volume for
each type of audio.

NOTE: You can adjust the media volume when a media
application is in use by pressing the Volume Up/Down Key. If no
media application is active, press the Volume Up/Down Key to
adjust ringtone volume (or the earpiece volume during a call).

Switching to Silent or Vibration Mode

You can set the phone to silent or vibration mode by using one of
the following methods.



Press the Volume Key when no media application is active to
show the volume management window. Drag the slider to the
left or keep pressing the Volume Down Key to switch the
phone to vibration mode. Press the key again in vibration
mode to switch the phone to silent mode.



Swipe down from the top of the screen to open the
Notification Panel and drag the panel downwards. Slide left
and then tap Sound or Vibrate to switch the phone to
vibration or silent mode.



Press the Home Key > > Settings > Sound >
Notification mode and select Vibrate or Mute to switch to
vibration or silent mode.

28

NOTE: To restore normal sound settings, press or hold the
Volume Up Key.

Using Do Not Disturb Mode

You can limit interruptions with Do not disturb mode. This mode
silences your phone so that it doesn’t make sounds or vibrate
when you don’t want it to.

To turn on Do Not Disturb mode:

1. Press the Home Key > > Settings > Sound > Do not
disturb.

2. Tap Do not disturb and select Always or Scheduled.

3. Set the detailed settings.



If you have selected Scheduled, set the days and
start/end time you’d like your phone to be in Do not disturb
mode.



Tap Disturb rules to choose if you’d like to allow certain
notifications or not.

- Priority only: Only notifications you have marked as

priority are allowed.

- Alarms only: Only alarms are allowed.

- Total silence: No notifications are allowed.

If you have allowed priority interruptions, you can



customize the types of allowed sounds or vibration in the

Priority interruptions section.

NOTE: To turn off Do not disturb mode quickly, press the
Volume Key and then tap END NOW.

29

To set exceptions for Do Not Disturb mode:

You can set reminders, certain calls and messages as exceptions
when Do not disturb mode is on and Priority only is selected as
the disturb rule, so these ringtones, sounds and vibration are not
turned off.

1. Press the Home Key > > Settings > Sound > Do not
disturb.

2. Tap the switches next to the items you want to allow. Tap
Messages or Calls and set who can alert you of their
messages or calls.

NOTE: To set exceptions based on apps, press the Home Key >

> Settings > Notifications. Select an app and switch on

Override Do Not Disturb.

Applying New Wallpapers

You can set the wallpaper for the home screen or lock screen.

1. Press the Home Key > > Settings > Display >
Wallpaper.

2. Tap Gallery, Live Wallpapers, Photos or ZTE Lock Screen
and select an image or an animation. Some cropping may be
needed for Gallery and Photos images.

3. If necessary, tap SET WALLPAPER.

4. If prompted, select to set the image as the lock screen
wallpaper, the home screen wallpaper or both.

NOTE: In addition, you can press and hold an empty place on the
home screen, tap Wallpapers and then tap Lock screen or
Home screen. Then select a built-in image, a live wallpaper, or

30

an image from your Gallery.

Setting the Theme

1. Press and hold an empty place on the home screen.

2. Tap Themes.

Tap a theme to select it.

Setting the Home Screen Transition
Effect

1. Press and hold an empty place on the home screen.

2. Tap Home.

Tap an effect and the phone will demonstrate how it works. When

you have found one you like, press the Home Key to exit.

Changing Screen Brightness

1. Press the Home Key > > Settings > Display >
Brightness level.

Drag the slider to manually adjust the screen brightness.
NOTE: With the proximity and light sensor, your phone can

automatically adjust the screen brightness for available light. Tap
Adaptive brightness in the Display settings screen to turn the
feature on or off.

31

Protecting Your Phone With Screen
Locks

You can protect your phone by creating a screen lock. When it is
enabled, you can press and hold a blank area on the screen, and
then draw a pattern or enter a numeric PIN or password to unlock
the phone’s screen and keys.

1. Press the Home Key > > Settings > Security.

2. Tap Screen lock.
Tap None, Long press, Pattern, PIN or Password.



Tap None to disable screen lock protection.



Tap Long press to enable screen lock and allow
unlocking with a ‘press and hold' gesture. You can unlock
the screen by pressing and holding a blank area on the
lock screen.



Tap Pattern to create a pattern that you must draw to
unlock the screen.

Tap PIN or Password to set a numeric PIN or a password



that you must enter to unlock the screen.

For Pattern, PIN, or Password lock, select whether to protect

your phone by requiring your pattern, PIN or password before
it starts up.

NOTE: When this feature is enabled, your phone cannot
receive calls, messages, or notifications until it starts up.

For Pattern, PIN, or Password lock, select how you would like

32

notifications and their contents to show when the phone is
locked. Then tap DONE.

NOTES:

Screen lock options are listed in the approximate order of the



strength of their security, starting with None and Long press,
which provide no security. A pattern provides minimal
security, although it can be more convenient than the
stronger options.



Remember the pattern, PIN or password you set. Otherwise,
you will have to upgrade the phone software to use the
phone (see Upgrading the Phone Software).

Using Your Fingerprint

With the fingerprint sensor on the back of your phone, you can
register up to 5 fingerprints and use them to unlock the phone, or
simply press the fingerprint sensor to take photos, answer calls,
or open a bound app when the screen is off or locked.

NOTE: The fingerprint feature is available only when a screen
lock (Pattern, PIN or Password) is enabled. When the screen
lock is reset to None or Long press, all registered fingerprints are
erased.

Registering a Fingerprint

1. Press the Home Key > > Settings > Security >
Fingerprint.

2. Enter the screen lock pattern, PIN or password you set. If you
haven’t set a screen lock, follow the prompts to set it.

33

3. Tap REGISTER or Fingerprint > Add fingerprint.

4. Follow the prompts to record the center and the edges of a
finger.

5. Tap OK.

NOTE: Tap an existing fingerprint record to change its name or
delete it.

Setting Fingerprint Actions

1. Press the Home Key > > Settings > Security >
Fingerprint.

2. Enter the screen lock pattern, PIN or password you set.

3. Tap the switches to adjust the following settings:



Wake up and unlock your phone: Press the fingerprint
sensor to wake up the phone and unlock it with a
registered fingerprint.

Quick-open app: Press the fingerprint sensor to open the



bound app when the screen is off or locked with a
registered fingerprint.

Take photo: Press the fingerprint sensor to take a photo



when the Camera app is open. No fingerprint verification
is needed.

Answer call: Press the fingerprint sensor to answer



incoming calls. No fingerprint verification is needed.

34

Protecting Your Phone With Screen
Pinning

You can use the screen pinning feature to keep an app in view,
so others cannot switch to other apps or access your personal
information.

Turning On Screen Pinning

1. Press the Home Key > > Settings > Security > Screen
pinning.

Tap the On/Off switch.

If you have set a screen lock, you can tap Ask for unlock

pattern/PIN/password before unpinning. You will need to
draw the pattern or enter the PIN/password to unpin the
screen.

Pinning a Screen

1. Ensure that screen pinning is turned on.

Open the app you want to keep in view.
Press the Recent Apps Key.

If there are many app tabs, swipe up to find on the

front-most tab.

Tap .

35

Unpinning the Screen

1. To unpin the screen and return to normal use, press and hold

the Back Key.

2. If you have asked for the unlock pattern, PIN or password
before unpinning the screen, press and hold on the lock
screen and draw the pattern or enter the PIN/password. You
can also unlock the screen with your fingerprint if you have
registered one.

3. If you have enabled Ask for unlock pattern/PIN/password
before unpinning when pinning the screen, press and hold
on the lock screen and draw the pattern or enter the
PIN/password. You can also unlock the screen with your
fingerprint, if you have registered one.

36

Vibration on

Knowing the Basics

Monitoring the Phone Status

The Status Bar at the top of the home screen provides phone and
service status icons on the right side. Below are some of the
icons you may see.

Indicators and Icons

Indicator

What it means

2G connected

3G connected

4G connected

LTE™ connected

Do not disturb mode on
(Alarms only or Priority
only)

Do not disturb mode on
(Total silence)

Ringer off

Battery low

Indicator

What it means

No signal

Signal strength

Mobile data in use

Airplane mode

Bluetooth on

Connected to a Wi-Fi
network

Wi-Fi in use

Portable Wi-Fi hotspot
on

Speaker on

37

Alarm set

Indicator

/

What it means

Battery full

Battery charging

Indicator

What it means

Phone microphone off

GPS on

Wired headset
connected

Managing Notifications

Notification Icons

The Status Bar at the top of the home screen provides
notification icons on the left side. Below are some of the icons
you may see.

Indicators and Icons

Indicator

/

/

/

What it means

New SMS / MMS

New email
message(s)

New Gmail
message(s)

Missed call

Indicator

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What it means

Upcoming event

New Wi-Fi network
detected

Downloading /

/

sending data

USB connected

Indicator

/

What it means

Call in progress / Call
on hold

microSDXC card
mounted

Indicator

/

What it means

Song playing

Opening/Closing the Notification Panel

Notifications report the arrival of new messages, calendar
events, and alarms, as well as ongoing events. You can open
the Notification Panel to view the details of notifications.

To open the Notification Panel, swipe your finger down on the



home screen or from the top of the screen.

To close the Notification Panel, swipe your finger up on the



screen or press the Back Key.

Responding to or Removing a Notification

In the Notification Panel, you can respond to a notification or
remove the notifications. The Notification Panel also supports
expandable notifications that let you perform additional actions
right from the notification itself.

To respond to a notification, tap it.



Slide down with one finger or two fingers to expand or



collapse certain notifications, or tap / to expand or
collapse certain notifications and bundled notifications.

39



To remove a notification, swipe it left or right.
To remove all non-persistent notifications, tap CLEAR ALL



below all the notifications.

To manage notifications you have received, press and hold a



notification, or slide it left or right a small amount and tap ,
and then choose to silence or block the application, or tap
MORE SETTINGS to customize more notification settings.
See Settings – Device – Notifications.

NOTE: If you block notifications for an app, you may miss its
important alerts and updates.

Using Quick Settings

The Quick Settings make it convenient to view or change the
most common settings for your phone.

Open the Notification Panel and you can find a few Quick
Settings on the top. To open the Quick Settings Panel and find all
setting tiles, drag the Notification Panel downwards, or swipe
down from the top of the screen with two fingers.

NOTE: You can swipe left or right on the Quick Settings Panel to
find all setting tiles.

40

To turn on or off settings quickly:

1. Swipe down from the top of the screen twice to open the
Quick Settings Panel.

2. To turn on or off a setting, tap its tile. Press and hold certain
tiles to access more setting options. For example, press and
hold the Wi-Fi tile to open Wi-Fi settings.

To customize the Quick Settings Panel:

You can add, remove or rearrange the tiles on the Quick Settings
Panel.

1. Open the Quick Settings Panel.

2. Tap at the top and do one of the following.



Press and hold a tile and drag it to the position you want.

Press and hold a tile and drag it to the section below to



hide it.



In the Drag to add tiles section, drag a tile up to show it
in the Quick Settings Panel.

NOTE: On the Quick Settings Panel, tap at the top to get to
the Settings menu.

Managing Shortcuts and Widgets

Adding Shortcuts and Widgets

1. Press the Home Key > to add shortcuts.

Or, to add widgets, press and hold an empty area of the home
screen and select Widgets.

41

Slide to browse the available applications or widgets.

Press and hold a widget or an application icon and drag it to a

home screen panel.

NOTE: While holding the item, you can drag it to the right edge of
the screen to create a new home screen panel and put the item
on it.

Moving Shortcuts or Widgets

1. Press and hold a shortcut or widget on the home screen.

Drag it to the place you need.

Removing Shortcuts or Widgets

1. Press and hold a shortcut or widget on the home screen.

Drag it to to remove it.

Adjusting Widget Size

1. Press and hold a widget on the home screen and then
release it.

An outline appears around the widget. Drag the outline to resize

the widget.

NOTE: Not all widgets can be resized.

Accessing Shortcuts or Widgets

1. Press and hold a shortcut or widget on the home screen.

2 Some options appears around the shortcut or widget. Tap to

access the menus you preferred..

42

NOTE: Not all widgets or shortcuts supported this function.

Organizing With Folders

You can create folders on the home screen and add several
shortcuts to a folder.
You can move or remove folders the same way as moving or
removing shortcuts.

1. On the home screen, press and hold the shortcut you want to
add into a folder.

Drag the shortcut to . A new folder will be created and the

shortcut is added into the folder.

43

To add more shortcuts into the folder, press and hold each

shortcut and drag it over the folder before releasing it.

To remove a shortcut from a folder, tap the folder to open it.

Press and hold the shortcut and drag it to the home screen.

NOTE: Tap the folder and then tap the name field to rename the
folder.

Rearranging the Primary Shortcuts

The home screen includes a customizable primary shortcuts area
at the bottom visible from all home screens. You can keep at
most four items in the primary shortcuts area. Drag shortcuts or
folders in or out of the area to rearrange the area.

Entering Text

You can enter text using the onscreen keyboard. Some apps
open it automatically. In others, you open it by tapping where you
want to type. You can press the Back Key to hide the onscreen
keyboard. You can also enter text by speaking with the Google
voice typing feature.

44

Enabling or Disabling Input Methods

1. Press the Home Key > > Settings > Languages &
input > Virtual keyboard.

2. Tap Manage keyboards.

Tap a keyboard in the list to enable/disable it as an option for

entering text.

NOTE: Some default input methods may not be disabled.

Changing Input Methods

1. When you use the onscreen keyboard to enter text, the
icon appears in the Status Bar.

NOTE: The icon appears only when more than one
input method is installed and enabled for use.

Open the Notification Panel and tap Change keyboard.

Select the input method you need.

Google Keyboard

The Google Keyboard provides a layout similar to a desktop
computer keyboard. When screen auto-rotation is enabled, turn
the phone sideways and the keyboard will change from portrait to
landscape. The landscape keyboard is not supported in all
applications.

45

 Tap the alphabetic keys to enter letters. Press and hold some

specific keys to enter associated accented letters or numbers.
For example, to enter É, press and hold and the available

accented letters and number 3 appear. Then slide to choose
É.

 As you enter a word, candidates appear above the keyboard.

Tap to select the correct one.

 Tap to use uppercase. Double-tap to lock uppercase.

This key also changes to indicate the current case you are

using: for lowercase, for uppercase, and when
locked in uppercase.

 Tap to delete the text before the cursor.

 Tap to select numbers and symbols. You can then tap

to find more or tap to enter miniature icons.

46

 Tap to enter miniature icons, such as expressions,

astrological signs, and animals.

 Tap to use Google voice typing.

 Press and hold to change the input language or set up

the Google Keyboard.

 Press and hold and then slide to to change to a

smaller keyboard for easier one-handed typing. Tap / to
switch to the right-hand or left-hand keyboard, respectively.

Tap to switch back to the full-sized keyboard.

Gesture Typing

The Google Keyboard supports the gesture typing feature. You
use this feature to input a word by sliding through the letters.

To enable and use gesture typing:

1. On the Google Keyboard, press and hold > Google
Keyboard settings.

2. Tap Gesture typing > Enable gesture typing if this feature
is turned off.

3. Move your finger from letter to letter on the keyboard to trace
a word without lifting the finger until you reach the end of the
word.

47

End of
the word

Start of

the word

NOTES:

 Tap when you want to. If you want to enter a single letter, go

ahead and tap.

 Lift your finger at the end of the word. A space is added

automatically when you begin to input the next word.

TouchPal Keyboard

TouchPal Keyboard offers three layouts: FULL, PHONEPAD and
T+. You can touch to select a layout or an input language.

You can also use Curve® and Wave™ to speed up text input by
moving your finger from letter to letter or word from word without
lifting the finger.

48

The FULL Layout

The FULL layout offers an input experience similar to a computer
keyboard.

 The alphabetic keys: Touch the keys to enter letters. Touch a

key and slide if necessary to choose more characters.

 The shift key: Touch to use uppercase. Double-tap

to lock uppercase. This key also changes to indicate the
current case you are using: for lowercase, for
uppercase, and when locked in uppercase.

 Word prediction: Touch and hold or and tap the

prediction switch to turn on or off prediction.

49

 Pre-defined texts: Touch to enter digits, symbols, and

other pre-defined texts. You can touch the arrow keys to turn
pages, or touch to go back to the alphabetic keys. Slide up

on the space key or touch to enter Emoji and emoticons.

 The delete key: Touch to delete text before the cursor.

You can also slide left on the key to delete an entire word.

 More options: Touch to access additional functions of

TouchPal, use voice input, edit text, change keyboard themes,

and more. Touch to change the TouchPal Keyboard
theme and other settings.

The PHONEPAD Layout

The layout in this mode is similar to a phonepad.

50

Touch an alphabetic key repeatedly until the desired letter
appears. You can also touch and hold the key and slide left or
right to choose the letter or number you need.

If word prediction is enabled ( ), just touch the keys once and
choose the right word.

The T+ Layout

Touch to enter the left letter on the key; double-tap or flick right to
enter the right letter/symbol on the key. You can also touch and
hold a key and slide left or right to choose more letters and
symbols.

If word prediction is enabled ( ), just touch the keys and choose
the right word.

51

Curve Word Gesture

Curve allows you to enter text by moving your finger on the
screen from letter to letter to enter each word.

To enable and use Curve:

1. On the TouchPal keyboard, touch > Settings > Smart
input and check Curve® - Word gesture.

2. Touch the Back key to return to the text field. Open the
TouchPal keyboard and switch to the Full layout.

3. Move your finger from letter to letter on the keyboard to trace
a word without lifting the finger, until you reach the end of the
word.

End of

Start of

the word

the word

NOTES:

 Curve is only available in the Full layout.

 Touch when you want to. If you want to enter a single letter,

go ahead and touch.

52

 Lift your finger at the end of the word. A space is added

automatically when you begin to trace the next word.

Wave Sentence Gesture

Wave allows you to enter words by dragging candidate words to
the space key.

To enable and use Wave:

1. On the TouchPal keyboard, touch > Settings > Smart
input and check Wave™ - Sentence gesture.

2. Touch the Back key to return to the text field. Open the
TouchPal keyboard and switch to the Full layout.

3. Touch or use Curve to enter the first word. As the first word
appears on the text field, candidate words appear on the
keyboard for you to choose from as the following word.

4. Drag the correct candidate word to the space key to add the
word to the text field. If no candidate word is correct, you can
go on enter the words normally.

53

NOTE:

Wave is only available in the Full layout.

Google Voice Typing

Google voice typing uses the Google voice recognition service to
convert speech to text. You must have a data connection on a
mobile or Wi-Fi network to use it.

1. Tap to access the voice typing feature when you are
using the Google Keyboard, or flick down the Status Bar
when entering text and tap Change keyboard > Google
voice typing.

2. When you see the microphone image, speak what you want
to type.

54

3. You can continue entering text or tap an underlined word to
change or delete it.

NOTE: Say "comma," "period," "question mark," "exclamation
mark," or "exclamation point" to enter punctuation.

Changing Input Method

Choose the input method settings by pressing the Home Key >

> Settings > Languages & input > Virtual keyboard. You

can set the current input method and choose the settings for
input methods.

Editing Text

 Move the insertion point: Tap where you want to type. The

cursor blinks in the new position, and a tab appears below it.
Drag the tab to move the cursor.

 Select text: Press and hold or double-tap within the text.

The nearest word highlights, with a tab at each end of the
selection. Drag the tabs to change the s election.

 Cut or copy: Select the text you want to manipulate. Then tap

CUT or COPY to cut or copy the text to the clipboard.

 Replace text with the clipboard text: Select the text you

want to replace. Then tap PASTE.

 Insert clipboard text to the text field: Tap the tab below the

cursor. Then tap PASTE.

55

Opening and Switching Apps

Opening an App

1. Press the Home Key > .

2. Slide up or down on the screen and tap an app to open it.
NOTE: Drag the slider on the right side of the screen to the initial
letter of the app you need, or tap the search box at the top to

search for apps.

Switching Between Recently Opened Apps

1. Press the Recent Apps Key. A list of the names and

thumbnails of apps you’ve recently used opens. If you’ve
been using more apps recently than can fit on the screen, you
can scroll the list up and down.

2. Tap a thumbnail to open that app.
NOTE: You can swipe a thumbnail left or right or tap on the

thumbnail to remove it from the list. Tap Clear all to remove all
thumbnails.
NOTE: Double-tap the Recent Apps Key to quickly switch
between two most recently opened apps.

56

Using Two Apps in Split-Screen Mode

You can work with two apps at the same time in split-screen
mode.

NOTE: Some apps may not support split-screen mode.

1. Open the first app you want to use and then press and hold
the Recent Apps Key. The screen is divided into two.

-or­Press the Recent Apps Key to view your recently used apps,
press and hold the tab of the app you want to use and drag it

to the Drag here to use split screen area.

2. You can do one of the following.



If the app you need is in the recent apps list, tap it to set it
as the second app.



Press the Home Key to find the app you need and open it
as the second app.

To turn off split-screen mode, press and hold the Recent Apps
Key, or drag the handle on the screen to the edge of the
screen.

Uninstalling or Disabling an App

1. Press the Home Key > to open the application list
screen.

Press and hold an application icon and drag the icon to or

at the top of the screen.

57

Tap OK to uninstall or disable the app.

NOTES:

Not all apps cannot be uninstalled or disabled.
To find the disabled applications, press the Home Key > >

Settings > Apps and tap > Disabled. You can then tap
an application and tap ENABLE to enable it.

58

Connecting to Networks and
Devices

Connecting to Mobile Networks

Controlling Mobile Data Use

To enable or disable data access:

1. Press the Home Key > > Settings > Mobile networks >
Mobile Data.

2. Slide the Mobile Data switch to enable or disable mobile data
use.

To get data services when roaming:

1. Press the Home Key > > Settings > Mobile networks >
International Data Roaming.

2. Slide the Mobile Data switch to enable or disable roaming.

NOTE: Data roaming may incur significant roaming charges.

Selecting Preferred Network Type

1. Press the Home Key > > Settings > Mobile networks >
Preferred network type.

2. Tap the type of network you prefer to connect to.

NOTE: The Preferred network type option is displayed only
when this feature is available. Please check with your operator
whether this feature is available.

59

Disabling 2G Network

1. Press the Home Key > > Settings > Mobile networks >
Disable 2G.

2. Slide the Disable 2G switch to disable.

This setting disables 2G network service on the phone. If 2G
network service is disabled, some apps and functions may
not work in locations with limited coverage.

Checking Access Point Names

You can use the default Access Point Names (APNs) to connect
to the Internet. Press the Home Key > > Settings > Mobile

networks > Access Point Names to check the default APN.

NOTE: To set the APN to default settings, tap > Reset to
default.

Selecting Network Operator

1. Press the Home Key > > Settings > Mobile networks >
Network operators.

2. Tap Search networks to search for all available networks.

3. Tap a network in the network list to register manually.
You can also tap Choose automatically to select preferred

network automatically.

NOTE: The Network operators option is displayed only when
this feature is available. Please check with your operator whether
this feature is available.

60

Connecting to Wi-Fi

Wi-Fi is a wireless networking technology that can provide
Internet access at distances of up to 300 feet (100 meters),
depending on the Wi-Fi router and your surroundings.

Turning Wi-Fi On and Connect to a Wi-Fi
Network

1. Press the Home Key > > Settings > Wi-Fi.

Slide the Wi-Fi switch to the On position to turn on Wi-Fi.

Tap a network name to connect to it.

If the network is secured, enter the password and tap

CONNECT.

NOTE: Your phone automatically connects to previously used

Wi-Fi networks when they are in range.

Getting Notified of Open Networks

1. Press the Home Key > > Settings > Wi-Fi.

Slide the Wi-Fi switch to the On position.

Tap .

Slide the Network notification switch to the On position.

When Wi-Fi is on, you receive notifications in the Status Bar
when your phone detects an open Wi-Fi network. Switch off this
option to turn off notifications.

61

Adding a Wi-Fi Network

You can add a Wi-Fi network if the network does not broadcast
its name (SSID), or add a Wi-Fi network when you are out of
range.

To connect to a secured network, you first need to get the
security details from the network's administrator.

1. Press the Home Key > > Settings > Wi-Fi.

2. Slide the Wi-Fi switch to the On position.

3. At the bottom of the available Wi-Fi networks, tap Add
network.

4. Enter the network SSID (name). If necessary, enter security
or other network configuration details.

5. Tap SAVE.

Forgetting a Wi-Fi Network

You can make your phone forget the details of a Wi-Fi network
that you added - for example, if you don’t want the phone to
connect to it automatically or if it is a network that you no longer
use.

1. Press the Home Key > > Settings > Wi-Fi.

2. Slide the Wi-Fi switch to the On position.

3. Tap and tap Saved networks.

4. Tap the Wi-Fi network name and then tap FORGET.

62

Connecting to a WPS Network

Wi-Fi Protected Setup (WPS) is a feature that makes it easy to
add your phone to the access points which support WPS.

You can use one of the following methods to connect your phone
to a wireless network using WPS.

Method one: WPS button (Recommended)

1. Press the Home Key > > Settings > Wi-Fi.

2. Slide the Wi-Fi switch to the On position.

3. Tap > Advanced > WPS Push Button.

4. Press the WPS button on the wireless router and the access
point will recognize your phone and add it to the network.

Method two: PIN

1. Press the Home Key > > Settings > Wi-Fi.

2. Slide the Wi-Fi switch to the On position.

3. Tap > Advanced > WPS Pin Entry.

4. The WPS PIN displays on the screen. Enter the PIN into the
access point's setup page.

After entering the PIN, your phone automatically finds the access
point and configures the connection.

NOTE: For detailed information about the WPS feature of the
access point, please refer to its documentation.

63

Adjusting Advanced Wi-Fi Settings

1. Press the Home Key > > Settings > Wi-Fi.

2. Tap to adjust the following settings.



Network notification: Get notifications in the Status Bar
when Wi-Fi is on and an open network is available.



Keep Wi-Fi on during sleep: Choose whether or not to
keep Wi-Fi on in sleep mode.



MAC address: Check the MAC address.

IP address: Check the phone’s IP address.



- or -

Tap > Advanced to adjust the following settings.



Install certificates: Install certificates needed for
connecting to certain Wi-Fi networks.



Wi-Fi Direct: Use the Wi-Fi Direct feature.



WPS Push Button: Connect to a WPS network via the
push button method.



WPS Pin Entry: Connect to a WPS network via the
phone PIN method.

Using Wi-Fi Direct®

Wi-Fi Direct allows Wi-Fi devices to share files and data directly
by connecting to each other without the need for wireless access
points (hotspots).

64

NOTE: Activating this feature will disconnect your current Wi-Fi
network connection.

Connect to Another Device via Wi-Fi Direct

1. Press the Home Key > > Settings > Wi-Fi.

2. If Wi-Fi is off, slide the Wi-Fi switch to the On position.

3. Tap > Advanced > Wi-Fi Direct. Your phone will search
for other devices enabled with Wi-Fi Direct connections.

4. Tap a device name below Peer devices to connect with it.

The other device will receive a connection prompt and need
to accept the request for connection. Both devices may need
to enter a common PIN.

5. Once connected the device is displayed as “Connected” in
the Peer devices list.

Send Data via Wi-Fi Direct

1. Open the appropriate application and select the file or item
you want to share.

2. Select the option for sharing via Wi-Fi Direct. The method
may vary by application and data type.

3. Tap a device the phone has connected with or wait for it to
search for new devices and touch one of them.

65

Connecting to Bluetooth Devices

Bluetooth is a short-range wireless communication technology.
Phones or other devices with Bluetooth capabilities can exchange
information wirelessly within a distance of about 30 feet (10 meters).
The Bluetooth devices must be paired before the communication is
performed.

Turning Bluetooth On/Off

1. Press the Home Key > > Settings > Bluetooth.

2. Slide the Bluetooth switch to the On or Off
position.

When Bluetooth is on, the icon appears in the Status Bar.

Changing the Device Name

1. Press the Home Key > > Settings > Bluetooth.

2. Slide the Bluetooth switch to the On position if

Bluetooth is off.

3. Tap > Rename this device.

4. Edit the name and tap RENAME.

Pairing With Another Bluetooth Device

1. Press the Home Key > > Settings > Bluetooth.

2. Slide the Bluetooth switch to the On position if

Bluetooth is off.

Your phone automatically scans for and displays the IDs of

66

all available Bluetooth devices in range. Tap > Refresh if
you want to scan again.

3. Tap the device you want to pair with.

4. If necessary, confirm that the Bluetooth passkeys are the

same between the two devices and tap PAIR. Alternately,
enter a Bluetooth passkey and tap PAIR.

Pairing is successfully completed when the other device
accepts the connection or the same passkey is entered.

NOTE: The Bluetooth passkey may be fixed for certain devices,
such as headsets and hands-free car kits. You can try entering
0000 or 1234 (the most common passkeys), or refer to the
documents for that device.

Forgetting a Bluetooth Device

You can make your phone forget its pairing connection with
another Bluetooth device. To connect to the device again, you
need to search it and enter or confirm a passkey again.

1. Press the Home Key > > Settings > Bluetooth and
ensure that Bluetooth is turned on.

2. In the list of paired devices, tap beside the Bluetooth
device you want to forget.

3. Tap FORGET.

Sending Data via Bluetooth

1. Open the appropriate application and select the file or item
you want to share.

67

2. Select the option for sharing via Bluetooth. The method may
vary by application and data type.

3. Tap a Bluetooth device the phone has paired with or wait for it
to search for new devices and tap one of them.

Receiving Data via Bluetooth

1. Turn Bluetooth on before trying to receive data via Bluetooth.

2. Tap ACCEPT to start receiving the data. If necessary, swipe
down on the Status Bar, and tap ACCEPT on the Bluetooth
sharing notification.

Depending on your storage setting and whether a microSDXC
card is installed, received files are stored automatically in a
dedicated folder (Bluetooth, for instance). You can access them
with the File Manager app.

Connecting to Your Computer via USB

You can connect your phone to a computer with a USB cable and
transfer music, pictures, and other files in both directions. Your
phone stores these files in the internal storage or on a removable
microSDXC card.

Connecting Your Phone to a Computer via
USB

1. Connect your phone to the PC with a USB cable.

2. Choose one of the following options:

Charge only: Charge your phone via USB.





Install driver: Install the driver needed for some USB

68

connection modes (such as MTP). You only need to install
the driver on the same PC once.

NOTE: You can also install the driver on PC by running
the executable file in the new CD-ROM drive.



Media device (MTP): Transfer files on Windows®, or use
Android™ File Transfer on Mac®.

NOTE: For Windows XP, install the drivers and Windows
Media® Player 11 (or later version) when you use Media
device (MTP) for the first time.



Camera (PTP): Transfer photos using camera software.

NOTE: To make your phone connect to the computer
automatically using the selected connection type, check Don’t
ask me again.

Disconnecting Your Phone From the
Computer

To disconnect the phone from the computer, simply unplug the
USB cable when you’re finished.

Using the microSDXC Card as Portable
or Phone Storage

You can use your microSDXC card as portable storage when
there's already content such as your media and other files so that
you don't lose them.

If your microSDXC card is new or doesn't have content you want

69

to keep, you can also set it up as an extension of the phone
storage, and this requires formatting that prevents the
microSDXC card from working with other devices.

CAUTION: As part of the phone storage, the microSDXC card
may have data on it that is necessary for some apps to function
normally. Therefore, do not remove or replace the card randomly.

Setting Up the microSDXC Card as Portable
Storage

When you install a microSDXC card that has not been used on
your phone before, the phone will mount the card as portable
storage by default.

To remove the microSDXC card from your phone:

If you need to remove the microSDXC card used as portable
storage while the phone is on, you must unmount it first.

1. Press the Home Key > > Settings > Storage.

2. Tap next to the SD card name in the Portable storage
section.

3. When the screen prompts the card is safely ejected, you can
remove it from the phone.

To erase and format the microSDXC card:

1. Press the Home Key > > Settings > Storage.

2. Tap the SD card name in the Portable storage section.

3. Tap Format.

4. Tap ERASE & FORMAT.

CAUTION: The formatting procedure erases all the data on the

70

microSDXC card, after which the files CANNOT be retrieved.

Setting Up the microSDXC Card as Phone
Storage

If your microSDXC card is new or doesn't have content you want
to keep, you can format the card and use it as part of the phone
storage. If you move the microSDXC card to another device, it’ll
be formatted before it can be used.

1. Press the Home Key > > Settings > Storage.

2. Tap the SD card name in the Portable storage section.

3. Tap Format as internal.

4. Tap ERASE & FORMAT.
CAUTION: The formatting procedure erases all the data on

the microSDXC card, after which the files CANNOT be
retrieved.

5. The phone will prompt you to move your photos, files and
other data from the internal storage to the microSDXC card.
Select Move now or Move later and tap NEXT. Follow the
onscreen instructions to continue.

To move data between the internal storage and the
microSDXC card:

With the microSDXC card as part of the phone storage, you can
move your photos, files and other data between the internal
storage and the card any time.

1. Press the Home Key > > Settings > Storage.

2. Tap Internal shared storage or the SD card name.

71

3. Tap Migrate data.

4. Tap MOVE.

NOTE: Whenever you move data between the internal storage
and the microSDXC card, the destination is used to save new
apps and personal data (such as photos and videos) and only the
destination is accessible from a computer.

To remove the microSDXC card from your phone:

If you need to remove the microSDXC card used as phone
storage while the phone is on, you must unmount it first.

1. Press the Home Key > > Settings > Storage.

2. Tap your SD card name below Internal shared storage.

3. Tap Remove SD card.
NOTE: Before ejecting the card, ensure that you have moved

data and apps to the internal storage.

4. Tap EJECT.

5. When the screen prompts the card is safely ejected, you can
remove it from the phone.

To reformat the microSDXC card as portable storage:

If you no longer want to use your microSDXC card as phone
storage, you can reformat the card as portable storage.

NOTE: Before the formatting, ensure that you have moved data
and apps to the internal storage.

1. Press the Home Key > > Settings > Storage.

2. Tap your SD card name below Internal shared storage.

3. Tap Format as portable.

4. Tap FORMAT.

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CAUTION: The formatting procedure erases all the data on the
microSDXC card, after which the files CANNOT be retrieved.

Sharing Your Mobile Data Connection

You can share your phone’s data capabilities through USB
tethering or by activating the Wi-Fi hotspot feature to create a
mobile hotspot.

Sharing Your Mobile Data Connection via
USB

You can access the Internet on your computer via the USB
tethering feature of your phone. The feature needs data
connection on a mobile network and may result in data charges.

NOTE: You cannot transfer files between your phone and your
computer when the phone is USB tethered.

1. Connect your phone to your computer with a USB cable.

2. Press the Home Key > > Settings > More.

3. Switch on USB tethering. A new network connection will be

created on your computer.

NOTE: To stop sharing your data connection, switch off USB
tethering or disconnect the USB cable.

Sharing Mobile Data Through a Wi-Fi Hotspot

You can share your phone’s data connection with other devices
by turning your phone into a portable Wi-Fi hotspot. The feature
requires a data connection on a mobile network and may result in

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data charges.

NOTE: When the portable Wi-Fi hotspot feature is enabled, you
cannot use your phone’s Wi-Fi capability to access the Internet.
You still remain connected to the Internet via your mobile data
network.

1. Press the Home Key > > Settings > Mobile hotspot.

2. Slide the switch to the On position. (If Wi-Fi was active,
tap OK to deactivate it.)

After a moment, the phone starts broadcasting its Wi-Fi
network name (SSID).

3. On another device, locate your phone via Wi-Fi and connect
with it to start using the phone’s mobile data.

NOTE: To stop sharing your data connection, slide the switch to
the Off position.

Setting Up Your Wi-Fi Hotspot

You can change your phone's Wi-Fi network name (SSID),
secure your portable Wi-Fi hotspot, and set other options.

1. Press the Home Key > > Settings > Mobile hotspot.

2. Tap an option to configure settings.



Configure:

Network name: Enter or edit a network name (SSID)

-

that other devices see when scanning for Wi-Fi
networks.

Channel: To avoid interference with other Wi-Fi

-

networks, try using a different channel.

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-

Security: Choose a security option, Open (not
recommended) or WPA2 PSK (other users can
access your hotspot only if they enter the correct
password). When you select WPA2 PSK, tap the
Password field to edit the security password.

-

Show password: If you have chosen WPA2 PSK
security, check or uncheck to show or hide the
password.

-

Broadcast network name (SSID): Check to
broadcast or uncheck to hide your network name
(SSID). If the broadcast is disabled, other users need
to get your network SSID to find the Wi-Fi hotspot.



Manage users: Block or unblock users, set the maximum
number of devices that can connect to the hotspot
simultaneously, and view a list of connected users.



Sleep policy: Set hotspot sleep policy and notification.

Connecting to Virtual Private Networks

Virtual private networks (VPNs) allow you to connect to the
resources inside a secured local network. VPNs are commonly
deployed by corporations, schools, and other institutions to let
people access local network resources when not on campus, or
when connected to a wireless network.

Depending on the type of VPN you are using, you may be
required to enter your login credentials or install security
certificates before you can connect to your VPN. You can get this
information from your network administrator.

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NOTE: You need to set a lock screen pattern, PIN, or password
before you can use credential storage (VPN).

Adding a VPN

1. Press the Home Key > > Settings > More > VPN.

2. Tap and enter the VPN name.

3. Enter the server address and other information provided by

your network administrator. Check Show advanced
options to fill out additional details.

4. Tap SAVE.

The VPN is added to the list on the VPN screen.

Connecting to a VPN

1. Press the Home Key > > Settings > More > VPN.

2. Tap the VPN that you want to connect to.

3. When prompted, enter any requested credentials and then

tap CONNECT.

Modifying a VPN

1. Press the Home Key > > Settings > More > VPN.

2. Tap beside the VPN that you want to modify.

3. Edit the VPN settings and then tap SAVE.

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Phone Calls

You can place calls from the Phone app, the Contacts app, or
other apps or widgets that display contact information. Wherever
you see a phone number, you can usually tap it to dial.

Placing and Ending Calls

Placing a Call by Dialing

1. Press the Home Key > > .

2. Enter the phone number or the contact name with the

on-screen keypad. Tap to delete incorrect digits.
NOTE: As you enter the phone number or the contact name,

your phone searches for contacts that match. If you see the
number and contact you want to dial, tap it to place the call
immediately.

3. Tap below the keypad to dial.
You can also tap the search box at the top of the Phone app

screen and enter the phone number or contact name you want to
call. Tap the matching contact or Call [number] to place the call.

NOTES:



To make an international call, press and hold the 0 Key to

enter the plus (+) symbol. Next, enter the country code,
followed by the city/area code and then the phone number.

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To redial the last call you made, just press the Home Key >



> > and tap again.

Ending a Call

During a call, tap on the screen.

Answering or Rejecting Calls

When you receive a phone call, the Incoming Call screen opens,
displaying the Caller ID or the information about the caller that
you've entered in the Contacts app. You can answer or reject the
call, or reject it with a text message.

Answering a Call

When you receive a phone call, drag to to answer the
call.

- or -

If the screen is unlocked, tap Answer to answer the call.
NOTE: To silence the ringer before answering the call, you can

press the Volume Key.

Rejecting a Call

When you receive a phone call, you can:

Drag to to reject the call.

- or -

Tap at the bottom to reject the call and select a preset text

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message or edit one to send to the caller.

- or ­If the screen is unlocked, tap Dismiss to reject the call, or tap

MESSAGE REJECT to reject the call and select a preset text
message or edit one to send to the caller.

NOTE: To edit the preset text response from within the Phone
app, tap > Settings > Quick responses.

Working With the Call History

The call history is a list of all the calls you've placed, received, or
missed. It provides a convenient way to redial a number, return a
call, or add a number to your Contacts.

To open the call history, you can press the Home Key > >

> Call History.

Placing a Call From the Call History

1. Open the call history.

2. Tap a number for more information about the call, or tap

beside it to call back.

NOTE: You can tap (missed call), (outgoing call), or

(incoming call) to filter the records by call type.

Adding a Call History Number as a Contact

1. Open the call history.

2. Tap the circle in front of a number.

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3. Tap on the contact information tab.

4. To add the number to an existing contact, tap a contact in the

list. To add a new contact, tap Create new contact.

Taking Other Actions on a Call History Entry

1. Open the call history.

2. Tap a listing and then tap Call details to view more call

information. While viewing the call details, you can:

 Tap to delete the entry.

 Tap to call the number.

 Tap Block number > BLOCK and you will no longer

receive calls or messages from the number.

NOTE: To find all blocked numbers, press the Home
Key > > Phone > > Settings > Call blocking.

 Tap Copy number to copy the number to the clipboard.

 Tap Edit number before call to edit the number in the

dialer before calling it.

 Tap the circle in front of an entry to open the contact

information tab from the bottom. You can send a
message, call back, edit the contact, add the contact to
favorites, or add the number to contacts.

NOTE: You can tap > Clear call history in the call history
screen to select and delete the history records.

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Calling Your Contacts

1. Press the Home Key > . Your favorite contacts and
frequently called contacts are displayed in the FAVORITES
tab.

2. Tap a contact to place the call, or tap the CONTACTS tab

and then tap beside a contact to make a call.

Checking Voicemail

If you have set the phone to divert calls to voicemail, callers can
leave voicemail messages when they cannot reach you. Here’s
how to check the messages they left.

1. Press the Home Key > > .

2. Press and hold the 1 Key in the dialer. If prompted, enter your
voicemail password.

3. Follow the voice prompts to listen to and manage your
voicemail messages.

NOTE: See Phone Calls – Adjusting Your Call Settings – Setting
Voicemail for how to set your voicemail service. For detailed

information, please contact your service provider.

Using Options During a Call

During a call, you will see a number of on-screen options. Tap an
option to select it.

Tap to switch to the keypad when you need to enter a code

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(for example, the PIN for your voicemail or bank account)
during the call.

Tap to put the call on hold when this option is available.

Tap to turn the speaker on or off.

Tap to mute or unmute your microphone.

Tap to make another call separately from the first call, which

is put on hold.

Tap to go to contacts.

Tap to merge the separate calls into a single conference call.

Tap to put the caller you are speaking to on hold, and switch

to the other call that has been put on hold.

Tap to end the current call.
WARNING! Because of higher volume levels, do not place the

phone near your ear during speakerphone use.

Managing Multi-party Calls

When the call waiting and three-way call features are available,
you can switch between two calls or set up a conference call.

NOTE: Options and interface will vary. The call waiting and
three-way call features need network support and may result in
additional charges. Please contact your service provider for more
information.

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Switching Between Current Calls

When you’re on a call, your phone screen informs you that
another call is coming in and displays the caller ID.

To respond to an incoming call while you’re on a call:

Tap Answer or Hold current and answer to answer the call.

This puts the first caller on hold and answers the second call.

Tap End current and answer to answer the second call and end

the first one.

Tap to reject the second call.

Tap to reject the second call and select a preset text

message or edit one to send to the caller.

To switch between two calls:

Tap .

Setting Up a Conference Call

With this feature, you can talk to two people at the same time.

1. Place the first call.

2. Once you have established the connection, tap and dial

the second number. This puts the first caller on hold.

3. When you’re connected to the second party, tap .

If one of the people you called hangs up during your call, you and
the remaining caller stay connected. If you initiated the call and
are the first to hang up, all callers are disconnected.

To end the conference call, tap .

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Adjusting Your Call Settings

You can configure a number of settings for the Phone application.

NOTE: Some call options are displayed only when these features
are available, and some features need network support and may
result in additional charges. Please contact your service provider
for more information.

Setting Contact Display Options

You can set the order of the contacts displayed in the
CONTACTS tab of the Phone app.

1. Press the Home Key > > > Settings > Display
options.

2. Tap Sort by or Name format to set the order of the contacts
and the format of the contact names.

Setting Sound and Vibration

Set the sound and vibration for incoming calls as well as dial pad
sounds.

1. Press the Home Key > > > Settings > Sounds and
vibration.

2. Tap the option you want to configure.



Tap Phone ringtone to select the ringtone for incoming
call notification.



Check Also vibrate for calls to enable vibration for
incoming call notification.



Check Dialpad tones to play sounds when you tap the

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dial pad keys.

Setting Options for Answering and Ending
Calls

When enabled, these options allow you to end a call by pressing
the Power/Lock Key or make the phone vibrate when a call is
answered.

1. Press the Home Key > > > Settings > Answer and
end calls.

2. Check or uncheck Power button ends call or Vibrate when

call is answered.

Setting Speed Dials

You can press and hold the 1 - 9 Keys from the dialer to call the
corresponding speed dial number.

The number 1 Key is reserved to speed dial your voicemail.

To assign a speed dial key:

1. Press the Home Key > > > Settings > Speed dial.

2. Tap a speed dial key.

3. Enter a phone number or select one from the contact list.

4. Tap OK.

Editing Quick Response to Rejected Callers

1. Press the Home Key > > > Settings > Quick
responses.

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2. Tap a text message to edit it.

3. Tap OK to save the message.

Setting Voicemail

1. Press the Home Key > > > Settings > Call settings.

2. Tap Voicemail to configure voicemail settings.
Tap Service to select the voicemail service provider. Your



carrier is the default.



Tap Setup to view the voicemail number; if needed, tap
Voicemail number to edit it.



Tap Sound to select the notification sound for new
voicemails.



Check Vibrate to enable vibration for notifications.

Using Fixed Dialing Numbers

Fixed Dialing Numbers (FDN) allows you to restrict outgoing calls
to a limited set of phone numbers.

1. Press the Home Key > > > Settings > Call settings.

2. Tap Fixed Dialing Numbers and the following options are

available.



Enable FDN: Input the PIN2 code to enable the FDN
feature.

Change PIN2: Change the PIN2 code for FDN access.



FDN list: Manage the FDN list.



NOTE: The PIN2 code is provided by your carrier. Entering an
incorrect PIN2 code more times than allowed can get your

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nano-SIM card locked. Contact the service provider for
assistance.

Forwarding Incoming Calls

The call forwarding feature allows you to forward your incoming
calls to another phone number.

1. Press the Home Key > > > Settings > Call settings >
Call forwarding.

2. Tap an available option to enable it.

Setting Call Waiting

This option allows you to get notified of incoming calls during a
call.

1. Press the Home Key > > > Settings > Call settings >
Call waiting.

2. Choose to activate or deactivate it.

Setting Caller ID

Choose whether your number is displayed when someone
receives your outgoing call.

1. Press the Home Key > > > Settings > Call settings >
Additional settings.

2. Tap Caller ID and select an option.

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Setting Call Blocking

You can add numbers to the blocked numbers list to filter out
calls and messages from these numbers.

1. Press the Home Key > > > Settings > Call blocking.

2. Tap ADD A NUMBER.

3. Enter the phone number or select one from the contacts.

4. Tap BLOCK.

NOTE: To unblock a number, tap on its right and tap
UNBLOCK.

Setting TTY Mode

Your phone is a TTY compatible device. A TTY device can allow
people who have hearing or speech disabilities to communicate
by telephone. Simply connect the TTY device to the phone’s
headset jack.
Select a TTY mode for your phone to work with a TTY device, or
turn TTY off.

1. Press the Home Key > > > Settings >
Accessibility > TTY mode.

2. Select one of the following options. Consult your
teletypewriter manufacturer’s manual if necessary.



TTY Off: Users who can hear and talk can disable TTY
support.

TTY Full: Users who cannot talk or hear may use this



mode to send and receive text messages through TTY
device.

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TTY HCO: Users who can hear, but cannot talk, may use



this mode to listen to conversation of the other party, and
respond via text messages.

TTY VCO: Users who can talk, but cannot hear, may use



this mode to talk through the phone and receive
responses via text messages.

Setting Hearing Aids

Your phone supports HAC (Hearing Aid Compatibility) function.
When you turn on the hearing aid compatibility and use a hearing
aid with a telecoil to answer the phone, it will help you hear more
clearly during the phone call.

1. Press the Home Key > > > Settings > Accessibility.

2. Check Hearing aids to turn on hearing aid compatibility.
CAUTION: Do not turn on the Hearing aids option unless you use

a hearing aid with a telecoil. Using this setting without a hearing
aid or with a hearing aid without a telecoil may be harmful to your
hearing.

Enabling VoLTE

You can use LTE services to improve call quality.

1. Press the Home Key > > Settings > More.

2. Tap Enhanced LTE Services to turn the feature on or off.

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Contacts

You can add contacts on your phone and synchronize them with
the contacts in your Google account or other accounts that
support contact syncing.

To see your contacts, press the Home Key > Contacts. From
there, you can tap the tabs to quickly switch to favorite contacts
and contact groups.

Checking Contact Details

1. Press the Home Key > Contacts > CONTACTS.

2. Scroll through the list to view all your contacts.

3. Tap a contact to view its details.

NOTE: If you have a lot of contacts stored, you’ll see a slider on
the right side of the screen. To go directly to a letter, press and
hold the slider and drag it to a letter.

Adding a New Contact

1. Press the Home Key > Contacts.

2. Tap to add a new contact.

3. Enter the contact name, phone numbers or email
addresses. Tap More Fields to enter other information. If
you have multiple account types associated with your
phone, tap the contact account field at the top and select a

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contact type. If a sync account is selected, the contacts will
be synced automatically with your account online.

4. Tap to save the contact.

Setting Up Your Own Profile

You can create your own name card in your phone.

1. Press the Home Key > Contacts > CONTACTS.

2. Tap Set up my profile. If a profile has already been set up,
tap the existing profile below ME and tap .

3. Edit your profile information. Tap More Fields to add more
information if desired.

4. Tap .

Importing, Exporting, and Sharing
Contacts

You can import/export contacts from/to the nano-SIM card, the
phone storage or the microSDXC card. This is especially useful
when you need to transfer contacts between different devices.
You can also quickly share contacts using Messaging, Email,
Bluetooth, Google Drive, Gmail, etc.

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Importing Contacts From the Phone Storage
or microSDXC Card

1. Press the Home Key > Contacts.

2. Tap > Import/Export > Import from storage.

3. If prompted, choose to import one, multiple, or all vCard files,

and then tap OK.

4. If necessary, choose the vCard file(s) you would like to import,

and then tap OK.

Importing Contacts From the nano-SIM Card

1. Press the Home Key > Contacts.

2. Tap > Import/Export > Import from SIM card.

3. Check the contacts you need and then tap .

Exporting Contacts to the Phone Storage or
microSDXC Card

1. Press the Home Key > Contacts.

2. Tap > Import/Export > Export to storage.

3. The phone will prompt you with the name of the vCard file and

the directory in which the file will be saved. Tap OK to create
the file.

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Exporting Contacts to the nano-SIM Card

1. Press the Home Key > Contacts.

2. Tap > Import/Export > Export to SIM card.

3. Check the contacts you need and then tap .

Sharing Contacts

1. Press the Home Key > Contacts > CONTACTS.

2. Tap > Multi-select.

3. Tap the contacts you want to share and then tap .

4. Choose how to share the contacts. The options available

depend on the applications and services installed.

NOTE: You can also share your contacts by choosing Share
visible contacts in the Import/export contacts menu.

Working With Favorite Contacts

You can add the contacts you use frequently to FAVORITES so
that you can find them quickly.

Adding a Contact to Favorites

1. Press the Home Key > Contacts > CONTACTS.

2. Tap a contact and then tap at the top of the screen.

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Removing a Contact From Favorites

1. Press the Home Key > Contacts > FAVORITES.

2. Tap a favorite contact and then tap .

Working With Groups

Viewing Your Contact Groups

1. Press the Home Key > Contacts > GROUPS.

2. Scroll through the list to view the preset groups and any
groups you have created.

3. Tap a group to view its members.

NOTE: To send a message or an email to the group members,
tap a group > > Send group message / Send group email

and tap to select group members to include.

Setting Up a New Group

1. Press the Home Key > Contacts > GROUPS.

2. Tap to create a new group.

3. If you have added contact accounts other than the phone,
select an account for the new group.

4. Tap Group’s name and enter a name.

5. Tap Add member and select the contacts you wish to be
the group members.

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6. If necessary, tap the field below RINGTONE and
NOTIFICATION RINGTONE to set a special ringtone for
incoming calls and messages from the group members.

7. Tap to save the group.

Deleting a Group

1. Press the Home Key > Contacts > GROUPS.

2. Tap a group and then tap > Delete group.

3. Tap OK to disband the group. The contacts in the group will
not be deleted.

Editing a Group

1. Press the Home Key > Contacts > GROUPS.

2. Tap a group > > Edit group.

3. Tap the group name to edit it, or tap the field below
MEMBER, RINGTONE or NOTIFICATION RINGTONE to
add more members or change the ringtone.

4. Tap .

NOTE: To remove group members, tap a group and then tap >
Multi-select and select the members you would like to remove.

Tap > OK.

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Searching for a Contact

1. Press the Home Key > Contacts and then tap to

search.

2. Input the contact name or any information the contact has to
search for it. The contacts matched will be listed.

Editing Contacts

Editing Contact Details

1. Press the Home Key > Contacts > CONTACTS.

2. Tap a contact and then tap .

3. Edit the contact and tap .

Setting a Ringtone for a Contact

Assign a special ringtone to a contact, so you know who is
calling when you hear the ringtone.

1. Press the Home Key > Contacts > CONTACTS.

2. Tap a contact you want to set a ringtone for, and then tap

.

3. Tap More Fields, and then tap Default ringtone.

4. Select a ringtone you like and tap OK.

5. Tap .

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Joining Duplicate Contacts

As your phone synchronizes with multiple online accounts, you
may see duplicate entries for the same contact. You can merge
all the separate information of a contact into one entry in the
Contacts list.

1. Press the Home Key > Contacts > CONTACTS.

2. Press and hold a contact to select it.

3. Tap the duplicate contacts to select them.

4. Tap and tap LINK.

Separating Contact Information

If contact information from different sources was joined in error,
you can separate the information back into individual contacts on
your phone.

1. Press the Home Key > Contacts.

2. Tap a joint contact you want to separate.

3. Tap > > Unlink.

4. Tap UNLINK to confirm.

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Web Accounts

Adding or Removing Accounts

You can add multiple Google accounts and Microsoft Exchange
ActiveSync® accounts. You may also add other kinds of
accounts, depending on the apps installed on your phone.

Adding an Account

1. Press the Home Key > > Settings > Accounts > Add

account.

2. Tap the type of account you want to add.

3. Follow the on-screen steps to enter the information about

the account. Most accounts require a username and
password, but the details may vary. You may also need to
obtain some information from IT support or your system
administrator.

When the account is successfully added, it is displayed in the
Accounts menu in Settings.

Removing an Account

Removing an account will delete it and all information
associated with it, such as emails and contacts, from your
phone.

1. Press the Home Key > > Settings > Accounts.

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2. Tap the account category and then tap the account you’d
like to remove.

3. Tap > Remove account > REMOVE ACCOUNT.

Configuring Account Sync

Configuring Auto Sync Setting

1. Press the Home Key > > Settings > Accounts.

2. Tap and check or uncheck Auto-sync data to enable or
disable automatic sync.



When automatic sync is turned on, changes you make
to information on your phone or on the web are
automatically synced with each other.



When automatic sync is turned off, you need to sync
manually to collect emails, updates, or other recent
information.

Syncing Manually

1. Press the Home Key > > Settings > Accounts.

2. Tap the account category and then the account you want to
sync.

3. Tap > Sync now.

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Changing an Account’s Sync Settings

1. Press the Home Key > > Settings > Accounts.

2. Tap the account category and then the account. The Sync
screen appears, showing a list of information the account
can sync.

3. When Auto-sync is enabled, switch the items on or off as
you need. The enabled types of information will be kept in
sync automatically between the phone and the web. When
Auto-sync data is disabled, tap a listing to sync that type of
information between the phone and the web.

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