ZTE Z963VL User Manual
Z963VL
User Manual
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About This Manual
Thank you for choosing this ZTE mobile device. In order to keep
your device in its best condition, please read this manual and
keep it for future reference.
Copyright
Copyright © 2016 ZTE CORPORATION
All rights reserved.
No part of this publication may be quoted, reproduced,
translated or used in any form or by any means, electronic or
mechanical, including photocopying and microfilm, without the
prior written permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on print
errors or update specifications in this guide without prior notice.
This manual has been designed with the utmost care to ensure
the accuracy of its content. However, all statements, information
and recommendations contained therein do not constitute a
warranty of any kind, either expressed or implied. Please refer to
For Your Safety to be sure to use your phone properly and safely.
We offer self-service for our smart terminal device users. Please
visit the ZTE official website (at www.zteusa.com) for more
information on self-service and supported product models.
Information on the website takes precedence.
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Disclaimer
ZTE Corporation expressly disclaims any liability for faults and
damages caused by unauthorized modifications of the software.
Images and screenshots used in this manual may differ from the
actual product. Content in this manual may differ from the actual
product or software.
Trademarks
ZTE and the ZTE logos are trademarks of ZTE Corporation.
Google and Android are trademarks of Google, Inc.
LTE is a trademark of ETSI.
The Bluetooth® trademark and logos are owned by the Bluetooth
SIG, Inc. and any use of such trademarks by ZTE Corporation is
under license.
microSDXC Logo is a trademark of SD-3C, LLC.
Qualcomm® Snapdragon™ processors are products of
Qualcomm Technologies, Inc.
Qualcomm and Snapdragon are trademarks of Qualcomm
Incorporated, registered in the United States and other countries.
Used with permission.
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Version No.: R1.0
Edition Time: December 7, 2015
Manual No. :
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Contents
Getting Started ....................................................... 12
Knowing the Keys ............................................................ 14
Installing the nano-SIM Card/microSD Card ..................... 15
Charging the Battery ........................................................ 16
Extending the Battery Life ................................................ 18
Powering On/Off .............................................................. 18
Setting Up for the First Time ............................................. 18
Locking/Unlocking the Screen and Keys ........................... 19
Using the Touch Screen ................................................... 20
Getting to Know the Home Screen ................................... 24
Personalizing ......................................................... 27
Changing the System Language ...................................... 27
Setting the Date and Time ................................................ 27
Changing Ringtone and Notification Sound ...................... 28
Turning On/Off System Sounds ........................................ 28
Adjusting Volume ............................................................. 28
Switching to Silent Mode .................................................. 29
Applying New Wallpapers ................................................. 30
Changing Screen Brightness ............................................ 30
Setting the Theme ............................................................ 31
Setting the Home Screen Transition Effect ....................... 31
Protecting Your Phone With Screen Locks ........................ 31
Protecting Your Phone With Encryption ............................ 32
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Protecting Your Phone With Screen Pinning ..................... 34
Knowing the Basics ............................................... 36
Monitoring the Phone Status ............................................ 36
Managing Notifications ..................................................... 36
Managing Shortcuts and Widgets ..................................... 40
Organizing With Folders .................................................. 41
Rearranging the Primary Shortcuts .................................. 42
Entering Text ................................................................... 42
Editing Text ...................................................................... 47
Opening and Switching Apps ........................................... 48
Uninstalling or Disabling an App ....................................... 48
Connecting to Networks and Devices .................. 50
Connecting to Mobile Networks ........................................ 50
Connecting to Wi-Fi® ....................................................... 51
Connecting to Bluetooth® Devices .................................... 55
Connecting to Your Computer via USB ............................. 57
Connecting to Virtual Private Networks ............................ 60
Phone Calls ............................................................ 62
Placing and Ending Calls ................................................. 62
Answering or Rejecting Calls ........................................... 63
Working With the Call History ........................................... 64
Calling Your Contacts ....................................................... 66
Checking Voicemail ......................................................... 66
Using Options During a Call ............................................. 67
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Managing Multi-party Calls ............................................... 68
Adjusting Your Call Settings ............................................. 70
Contacts ................................................................. 77
Checking Contact Details ................................................. 77
Adding a New Contact ...................................................... 77
Setting Up Your Own Profile ............................................. 78
Importing, Exporting, and Sharing Contacts ...................... 78
Working With Favorite Contacts ....................................... 81
Working With Groups ....................................................... 81
Searching for a Contact .................................................... 83
Editing Contacts ............................................................... 83
Web Accounts ........................................................ 86
Adding or Removing Accounts .......................................... 86
Configuring Account Sync ................................................ 87
Email ....................................................................... 89
Setting Up the First Email Account ................................... 89
Checking Your Emails ...................................................... 89
Responding to an Email ................................................... 90
Writing and Sending an Email .......................................... 91
Adding and Editing Email Accounts .................................. 92
Changing General Email Settings ..................................... 93
Messaging .............................................................. 94
Opening the Messaging Screen ....................................... 94
Sending a Message ......................................................... 94
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Replying to a Message .................................................... 95
Forwarding a Message .................................................... 96
Copying a Message ......................................................... 96
Changing Message Settings ............................................ 96
Calendar ................................................................. 97
Viewing Your Calendars and Events ................................. 97
Creating an Event ............................................................ 98
Editing or Deleting an Event ............................................. 99
Changing Calendar Settings ............................................ 99
Browser ................................................................ 100
Opening the Browser ..................................................... 100
Using Multiple Browser Tabs .......................................... 101
Downloading Files ......................................................... 101
Using Bookmarks .......................................................... 102
Changing Browser Settings ............................................ 103
Camera .................................................................. 104
Capturing a Photo .......................................................... 104
Recording a Video ......................................................... 107
Using Other Camera Modes .......................................... 108
Using Manual Camera Mode ......................................... 108
Customizing Camera/Camcorder Settings ...................... 110
Gallery ................................................................... 112
Opening Gallery ............................................................. 112
Working With Albums ................................ ..................... 112
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Working With Pictures .................................................... 113
Retouching Your Pictures ............................................... 115
Making a GIF Picture or a Collage .................................. 116
Playing Videos ............................................................... 117
Music .................................................................... 118
Copying Music Files to Your Phone ................................ 118
Viewing Your Music Library ............................................ 119
Setting a Song as the Default Ringtone .......................... 120
Playing Music ................................................................. 120
Managing Playlists ......................................................... 122
Video Player ......................................................... 123
Opening the Video Library .............................................. 123
Playing and Controlling Videos ....................................... 123
Managing Video Files ..................................................... 124
More Apps ............................................................ 126
Calculator ...................................................................... 126
Clock ............................................................................. 126
Downloads ..................................................................... 127
File Manager .................................................................. 128
Mi-Moment ..................................................................... 128
Sound Recorder ............................................................. 129
Task Manager ................................................................ 130
Voice Dialer.................................................................... 130
Google Apps .................................................................. 131
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Google Play™ Store ............................................ 133
Browsing and Searching for Apps .................................. 133
Downloading and Installing Apps .................................... 133
Creating a Google Wallet™ Account .............................. 134
Managing Your Downloads ............................................ 135
Settings ................................................................. 136
General Settings ............................................................ 136
Wireless and Networks .................................................. 140
Device ........................................................................... 141
Personal ................................................................ ........ 143
Accounts ....................................................................... 146
System .......................................................................... 147
Upgrading the Phone Software ........................... 149
Troubleshooting ................................................... 150
For Your Safety .................................................... 155
General Safety............................................................... 155
Radio Frequency (RF) Energy ....................................... 156
FCC Regulations ........................................................... 158
Hearing Aid Compatibility (HAC) regulations for Mobile
Phones .......................................................................... 159
Turning on the HAC Setting ........................................... 161
Distraction ..................................................................... 162
Product Handling ........................................................... 162
Electrical Safety ............................................................. 167
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CTIA Requirements ........................................................ 167
Radio Frequency Interference ........................................ 169
Explosive Environments ................................................. 170
Specifications ...................................................... 172
11
Front camera
Proximity &
light sensor
Earpiece
nano-SIM
/ microSDXC
card tray
Back key
Recent apps key
Home key
Home screen
Getting Started
12
Home Key
Dual-lens
camera
Power key
Speaker
Charging/USB Type-C
jack
Main microphone
Headset jack
Auxiliary microphone
Flash
Volume up key
Volume down
key
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Key
Function
Power key
Press and hold to turn on or off airplane
mode, power off or restart the phone.
Press to turn off or on the screen display.
Home key
Touch to return to the home screen.
Touch and hold to open Google Search.
Back key
Touch to go to the previous screen.
Recent apps
key
Touch to see recently used applications.
Volume up key
Press or hold the key to turn up the volume for
media, alarm, ringtone, or notification.
Volume down
key
Press or hold the key to turn down the volume
for media, alarm, ringtone, or notification.
Knowing the Keys
NOTE:
The positions of the Recent apps key and the Back key are
interchangeable through Settings > Navigation key.
14
Installing the nano-SIM Card
/microSDXC Card
The nano-SIM card, and the microSDXC card can be installed or
removed while the phone is turned on. You need to unmount the
microSDXC card before removing it.
WARNING!
To avoid damage to the phone, do not use any non-standard
nano-SIM card cut from a card. You can get a standard nano-SIM
card from your service provider.
1. Insert the tip of the tray eject tool into the hole on the card
tray.
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2. Pull out the card tray and place the nano-SIM card (right)
/microSDXC card (left) facing down on the tray. Gently slide
the card tray in until it clicks into place.
Charging the Battery
Your phone’s battery should have enough power for the phone to
turn on, find a signal, and make a few calls. You should fully charge
the battery as soon as possible.
WARNING!
Use only ZTE-approved chargers and cables. The use of
unapproved accessories could damage your phone or cause the
battery to explode.
1. Connect the adapter to the charging/USB Type-C jack.
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2. Connect the charger to a standard AC power outlet. If the
phone is on, you’ll see a charging icon, such as or ,
appear in the status bar.
3. Disconnect the charger when the battery is fully charged.
NOTE:
If the battery is extremely low, you may be unable to power on
the phone even when it is being charged. In this case, try again
after charging the phone for at least 20 minutes. Contact the
customer service if you still cannot power on the phone after
prolonged charging.
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Extending the Battery Life
Active applications, screen brightness levels, Bluetooth and Wi-Fi
usage and GPS functionality can drain your battery. You can
follow the helpful tips below to conserve your battery power:
Reduce the screen backlight time.
Lower the screen brightness.
Turn Wi-Fi, Bluetooth and auto-sync off when not in use.
Disable the GPS function when not in use. Most applications
using this function will periodically query the GPS satellites
for your current location, and each query drains your battery.
Powering On/Off
Press and hold the Power key to turn on your phone.
To turn it off, press and hold the Power key to open the
options menu. Then touch Power off > OK.
Setting Up for the First Time
When you first power on your phone after you purchase it or
reset it to factory settings (see Backup and Reset), you need to
do some settings before using it.
1. Touch the language field to select the language.
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2. Touch .
3. Follow the prompts to Select Wi-Fi, set Date & time, type
your Name, set screen lock to protect your phone, set
notification settings, and check Google services.
Locking/Unlocking the Screen and
Keys
Your phone allows you to quickly lock the screen and keys (put
the phone to sleep mode) when not in use and to turn the screen
back on and unlock it when you need it.
To lock the screen and keys:
To quickly turn the screen off and lock the keys, press the Power
key.
NOTE:
To save battery power, the phone automatically turns off the
screen after a certain period of time when you leave it idle. You
will still be able to receive messages and calls while the phone
screen is off.
To unlock the screen and keys:
1. Press the Power key to turn the screen on.
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2. Touch and hold any blank area of the screen.
- or On the blank area of the screen, touch and hold at the
bottom right of the screen to open the Camera app.
- or -
Touch a notification twice consecutively to open the related
app.
NOTE:
If you have set an unlock pattern, a PIN or a password for your
phone (see Protecting Your Phone With Screen Locks), swipe up
on the screen and draw the pattern or enter the PIN or password
to unlock your phone.
Using the Touch Screen
Your phone’s touch screen enables you to control actions
through a variety of touch gestures.
Touch
When you want to type using the onscreen keyboard, select
items on the screen such as the application and settings
icons, or press the onscreen buttons, simply touch them with
your finger.
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Touch and Hold
To open the available options for an item (for example, a
message or link in a web page), touch and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically
or horizontally across the screen.
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Drag
To drag, press and hold your finger with some pressure
before you start to move your finger. While dragging, do not
release your finger until you have reached the target position.
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Pinch
In some apps (such as Maps, Browser, and Gallery), you can
zoom in and out by placing two fingers on the screen at once
and pinching them together (to zoom out) or spreading them
apart (to zoom in).
Rotate the screen
For most screens, you can automatically change the screen
orientation from portrait to landscape by turning the phone
sideways.
NOTE:
The auto-rotate feature needs to be enabled for the screen
orientation to automatically change. Touch the Home key >
> Settings > Display and check Auto-rotate screen.
You can also access the screen rotation control by sliding
down the status bar and touch Auto Rotate.
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Status bar
Widget
Home screen
Primary shortcuts
Folder
Shortcut
Getting to Know the Home Screen
The home screen is the starting point for your phone’s
applications, functions, and menus. You can customize your
home screen by adding shortcuts, folders, widgets, and more.
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Extended Home Screen Panels
Your home screen is extendable, providing more space for
shortcuts, widgets, and more. Simply swipe left or right on the
home screen to see the extended panels. You can add or remove
home screen panels, or adjust their order.
To add a new home screen panel:
1. Touch the Home key > , or touch and hold an empty area
of the home screen and select Widgets.
2. Touch and hold an application icon or a widget and drag it to
the right edge of the screen to create a new home screen
panel and put the icon or widget on it.
To delete a home screen panel:
1. Touch and hold an empty area of the home screen and slide
left or right to view the home screen thumbnails.
2. Touch on the top right corner of a thumbnail.
3. Touch OK. The items on the panel will also be removed.
NOTE:
When there are only three home screen panels, you cannot
delete any of them.
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To adjust the order of a home screen panel:
1. Touch and hold an empty area of the home screen and slide
left or right to view the home screen thumbnails.
2. Touch and hold a thumbnail and drag it left or right to the
place you need.
NOTE:
Touch at the bottom of a home screen thumbnail to set it as
the main home screen.
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Personalizing
Changing the System Language
1. Touch the Home key > > Settings > Language &
input > Language.
2. Select the language you need.
Setting the Date and Time
1. Touch the Home key > > Settings > Date & time.
2. Set the date, time, time zone, and date/time format.
To adjust the date and time automatically, check
Automatic date & time.
To adjust the date and time manually, uncheck
Automatic date & time and touch Set date / Set time to
change the date and time.
To adjust the time zone automatically, check Automatic
time zone.
To adjust the time zone manually, uncheck Automatic
time zone and touch Select time zone to set the correct
time zone.
To adjust the format of time and date, touch Use 24-hour
format or Choose date format.
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Changing Ringtone and Notification
Sound
You can customize the default ringtone for incoming calls and the
default notification sound.
1. Touch the Home key > > Settings > Sound &
notifications.
2. Touch Phone ringtone or Default notification ringtone.
3. Select the ringtone you want to use and touch OK.
NOTE:
See Set a Ringtone for a Contact for how to assign a special
ringtone to an individual contact.
Turning On/Off System Sounds
1. Touch the Home key > > Settings > Sound &
notifications > Other sounds.
2. Touch Dial pad tones, Screen lock sounds, Touch sounds,
or Vibrate on touch, or set the Emergency tone.
Adjusting Volume
1. Touch the Home key > > Settings > Sound &
notifications.
2. Drag the sliders below Media volume, Alarm volume, Ring
volume, and Notification volume to adjust the volume for
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each type of audio.
NOTE:
You can adjust the volume levels any time by pressing the
Volume up key or Volume down key. Then touch and drag
a volume slider.
Switching to Silent Mode
You can set the phone to silent mode by using one of the
following methods.
Press the Volume up key or the Volume down key, and
touch . Drag the ringtone slider to the minimum to switch
the phone to silent mode with vibration.
Press and hold the Volume down key when no media or
phone call is active. When the phone vibrates, it is switched
to silent mode with vibration; press the Volume down key
again to switch to silent mode.
Swipe down from the top of the screen to open the notification
panel and drag the panel downwards. Use the Sound button
to switch the phone to silent mode. See Use Quick Settings.
Touch the Home key > > Settings > Sound &
notifications > Notification mode and select Vibrate or
Mute to switch to silent mode with or without vibration.
Touch the Home key > > Settings > Sound &
notifications > Interruptions > When calls and
notifications arrive, and touch Don’t interrupt to switch the
phone to silent mode.
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NOTE:
In addition to silent mode and vibration, you can also allow
priority apps to send out notifications when you switch the phone
to priority interruption mode.
Applying New Wallpapers
You can set the wallpaper for the home screen and lock screen.
1. Touch and hold an empty place on the home screen and then
touch Wallpapers.
2. Slide left or right on the wallpaper panel to select a wallpaper,
or touch GALLERY or LIVE WALL PAPER to choose the
image or animation you want to use as the wallpaper. Some
cropping may be needed for Gallery and Photos images.
NOTE:
In addition, you can touch the Home key > > Settings >
Display > Wallpaper to pick an image from Gallery, Photos or
Wallpapers, or an animation from Live Wallpapers.
Changing Screen Brightness
1. Touch the Home key > > Settings > Display >
Brightness level.
2. Drag the slider to manually adjust the screen brightness.
NOTE:
Your phone can automatically adjust the screen brightness for
available light. Touch Adaptive brightness in the Display
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