ZTE Z955A User Manual

Z955A

User Manual

About This Manual

Thank you for choosing this ZTE mobile device. Read this manual and keep it for future reference.

No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. This manual has been designed with the utmost care to ensure the accuracy of its content. However, all statements, information and recommendations contained therein do not constitute a warranty of any kind, either expressed or implied. Please refer to

For Your Safety to be sure to use your phone properly and safely.

We offer self-service for our smart terminal device users. Please visit the ZTE official website (at www.zteusa.com) for more information on self-service and supported product models. Information on the website takes precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.

Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software.

Trademarks

ZTE and the ZTE logos are trademarks of ZTE Corporation. Google and Android are trademarks of Google, Inc. The Bluetooth® trademark and logos are owned by the Bluetooth

SIG, Inc. and any use of such trademarks by ZTE Corporation is under license.

microSDHC Logo is a trademark of SD-3C, LLC.

Qualcomm® Snapdragon™ processors are products of Qualcomm Technologies, Inc.

Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries. Used with permission.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.

LTE is a trademark of ETSI.

Other trademarks and trade names are the property of their respective owners.

Version No.: R1.0 Edition Time: October 10, 2015

Contents

Getting Started ....................................................... 11

Getting to Know Your Phone ............................................ 11

Knowing the Buttons ........................................................ 12

Installing the micro-SIM Cards and the Battery ................. 13

Installing the microSDHC™ Card ..................................... 15

Charging the Battery ........................................................ 15

Extending the Battery Life ................................................ 16

Powering the Phone On and Off ....................................... 17

Restarting the Phone........................................................ 17

Setting Up for the First Time ............................................. 17

Locking and Unlocking the Screen and Keys .................... 18

Using the Touch Screen ................................................... 19

Getting to Know the Home Screen ................................... 22

Personalizing ......................................................... 23

Changing the System Language ...................................... 23

Setting the Date and Time ................................................ 23

Changing Ringtone and Notification Sound ...................... 24

Turning System Sounds On and Off ................................. 24

Adjusting Volume ............................................................. 24

Switching to Silent Mode .................................................. 25

Applying New Wallpapers ................................................. 25

Changing Screen Brightness ............................................ 26

Setting the Home Screen Effect........................................ 26

Protecting the Phone with Encryption ............................... 28

Knowing the Basics ............................................... 30

Monitoring the Phone Status ............................................ 30

Managing Notifications ..................................................... 31

Organizing with Folders ................................................... 35

Rearranging the Primary Shortcuts .................................. 36

Entering Text ................................................................... 36

Editing Text ...................................................................... 39

Connecting to Networks and Devices .................. 41

Connecting to Mobile Networks ........................................ 41

Connecting to Wi-Fi® ....................................................... 42

Connecting to Bluetooth® Devices .................................... 46

Connecting to a Computer Using USB ............................. 49

Connecting to Virtual Private Networks ............................ 51

Phone Calls ............................................................ 53

Placing and Ending Calls ................................................. 53

Answering or Rejecting Calls ........................................... 54

Working with the Call Log ................................................ 55

Calling Your Contacts ....................................................... 56

Using Options during a Call ............................................. 57

Managing Multi-party Calls ............................................... 58

Adjusting Your Call Settings ............................................. 59

Contacts .................................................................. 64

Checking Contact Details ................................................. 64

Adding a New Contact ...................................................... 64

Setting Up Your Own Profile ............................................. 65

Importing, Exporting, and Sharing Contacts ...................... 65

Working with Favorite Contacts ........................................ 67

Working with Groups ........................................................ 67

Searching for a Contact .................................................... 69

Editing Contacts ............................................................... 70

Accounts ................................................................ 72

Adding or Removing Accounts .......................................... 72

Configuring Account Sync ................................................ 73

Email ................................ ....................................... 74

Setting up the First Email Account .................................... 74

Checking Your Emails ...................................................... 74

Responding to an Email ................................................... 75

Writing and Sending an Email .......................................... 76

Adding and Editing Email Accounts .................................. 77

Changing General Email Settings ..................................... 78

Messaging .............................................................. 78

Opening the Messaging Screen ....................................... 78

Sending a Message ......................................................... 78

Replying to a Message ..................................................... 79

Copying a Message ......................................................... 80

Changing Message Settings ............................................. 80

Calendar ................................................................. 81

Viewing Your Calendars and Events ................................. 81

Creating an Event ............................................................ 82

Editing or Deleting an Event ............................................. 82

Changing Calendar Settings ............................................ 83

Camera .................................................................... 84

Capturing a Photo ............................................................ 84

Recording a Video ........................................................... 86

Customizing Camera and Video Settings ......................... 87

Gallery ..................................................................... 89

Opening the Gallery ......................................................... 89

Working with Albums........................................................ 89

Working with Pictures ...................................................... 90

Retouching Your Pictures ................................................. 91

Playing Videos ................................................................ . 92

Music ....................................................................... 93

Copying Music Files to Your Phone .................................. 93

Viewing Your Music Library .............................................. 94

Setting a Song as the Default Ringtone ............................ 94

Playing Music .................................................................. 95

Managing Playlists ........................................................... 97

Play Music .............................................................. 98

Playing Your Music .......................................................... 98

Managing Playlists ......................................................... 101

Video Player ......................................................... 102

Opening the Video Library .............................................. 102

Playing and Controlling Videos ....................................... 102

Managing Video Files ..................................................... 103

Sound Recorder ................................................... 104

Recording a Voice Memo ............................................... 104

Playing a Voice Memo .................................................... 104

More Apps ............................................................ 105

Calculator ...................................................................... 105

Chrome™ ...................................................................... 105

Clock ............................................................................. 105

Dolby Audio.................................................................... 106

Downloads ..................................................................... 106

Drive .............................................................................. 107

File Manager .................................................................. 107

Task Manager ................................................................ 107

Voice Dialer.................................................................... 108

Google Apps .................................................................. 108

Settings ................................................................ 110

General Settings ............................................................ 110

Wireless and Networks ................................................... 113

Device ........................................................................... 114

Personal ........................................................................ 115

Accounts ........................................................................ 118

System .......................................................................... 118

Upgrading the Phone Software ........................... 119

Troubleshooting ................................................... 120

For Your Safety .................................................... 125

General Safety............................................................... 125

Radio Frequency (RF) Energy ....................................... 126

FCC Regulations ........................................................... 128

Hearing Aid Compatibility (HAC) regulations for Mobile

phones .......................................................................... 129

Turning on the HAC Setting ........................................... 132

Distraction ..................................................................... 132

Product Handling ........................................................... 133

Electrical Safety ............................................................. 137

Radio Frequency Interference ........................................ 137

Explosive Environments ................................................. 139

Specifications ....................................................... 140

Charging/ micro-USB Jack

Headset Jack

Earpiece

Home Key

Back Key

Recent Apps Key

Power Key Front Camera

Volume Key

Getting Started

Getting to Know Your Phone

Button

Function

Power Button

 Press and hold to turn airplane mode on or

off, restart, or power off the phone.

 Press to turn the screen display on or off.

Home Button

 Touch to return to the home screen from any

app or screen.

 Touch and hold to open Google Search.

Back Button

Touch to go to the previous screen.

Recent Apps Button

Touch to see recently used apps.

Volume Button

Press or hold either end of the button to turn the volume up or down.

Knowing the Buttons

Installing the micro-SIM Cards and the Battery

Switch off the phone before installing or replacing the battery or the micro-SIM cards. To install the micro-SIM cards into the slots:

1. Turn off the phone

2. Insert a flat object into the slot at the bottom right of the back cover and lift it up gently.

3. Hold the micro-SIM cards with the cut corner oriented as shown and slip them into the card holders.

NOTE: The micro-SIM card tray supports GSM/WCDMA/LTE

micro-SIM cards.

WARNING! To avoid damage to the phone, do not use any other kind of USIM card, or any non-standard micro-SIM card cut from a USIM card. You can get a standard micro-SIM card from your service provider.

4. Align the metal contacts on the battery with the metal contacts in the battery compartment to insert the battery.

5. Gently push down on the battery until it clicks into place.

6. Align the back cover with the back of the phone and press the cover back into place.

7. Ensure all the tabs are secure with no gaps around the cover.

Installing the microSDHC™ Card

You can install and remove the microSDHC card while the phone is turned on. Unmount the microSDHC card before removing it.

1. Remove the back cover.

2. Hold the microSDHC card with the metal contacts facing down and slide it in.

3. Replace the back cover.

NOTE: Some apps may require a microSDHC card to store certain data and to work properly. ZTE recommends keeping a microSDHC card installed and not to remove or replace it unnecessarily.

Charging the Battery

The phone battery should have enough power for the phone to turn on, find a signal, and make a few calls. Fully charge the battery as soon as possible.

The phone displays a message when the battery is low. As the phone charges, the screen displays the exact battery level.

WARNING! Use only ZTE-approved chargers and cables.

Using unapproved accessories could damage the phone or cause the battery to explode.

1. Connect the adapter to the charging/micro-USB jack. Ensure that the adapter is inserted in the correct direction. Do not

NOTE: When the battery is extremely low, the phone may not

power on the phone during charging. Try again after charging the phone for at least 20 minutes. Contact customer service if the phone still does not power on the phone after prolonged charging.

force the connector into the charging jack.

2. Connect the charger to a standard AC power outlet. When the phone is charging, the charging icon, or , displays in the status bar.

3. Disconnect the charger when the battery is fully charged.

Extending the Battery Life

Active apps, screen brightness levels, Bluetooth and Wi-Fi usage, and GPS functionality can drain your battery. Follow these tips to conserve battery power:

 Reduce the screen backlight time  Lower the screen brightness

 Turn Wi-Fi, Bluetooth, and auto-sync off when not in use  Disable the GPS function when not in use. Most apps using

GPS periodically query the satellites for the current location, and each query drains the battery.

Powering the Phone On and Off

 Press and hold the Power button to turn on the phone.  To turn it off, press and hold the Power Key to open the

options menu, touch Power off.

Restarting the Phone

If the screen freezes or takes too long to respond, try pressing and holding the Power button for about 10 seconds to restart the phone.

Setting Up for the First Time

You need to initialize some settings when you first power on the phone after purchasing it or when you reset it to factory settings; For more information, see Backup and Reset

In Settings, touch Language and touch the language. You may also want to set up Wi-Fi, Date & time, Google services, and other options.

Locking and Unlocking the Screen and Keys

Follow these instructions to quickly lock the screen and keys, put the phone in sleep mode when not in use, and turn the screen back on and unlock it when you need it.

To lock the screen and keys:

To quickly turn the screen off and lock the keys, press the Power button.

NOTE: To conserve battery power, the phone automatically

turns off the screen after a certain period of idle time. You can still receive messages and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power button to turn the screen on.

2. Touch and hold any empty area of the screen.

- or Touch the Camera icon at the bottom right and swipe left to

open the Camera app.

NOTE: If you set an unlock pattern, PIN, or password, draw

the pattern or type the PIN or password to unlock your screen. For more information, see Protecting Your Phone

With Screen Locks

Using the Touch Screen

Use the phone’s touch screen to control actions through a variety of touch gestures.

 Touch

To type on the onscreen keyboard, select items on the screen such as the app and settings icons, or to press the onscreen buttons, touch them with your finger.

 Touch and Hold

To open an item, for example, a message or link in a web page, touch and hold the item.

 Swipe or Slide

 Drag

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you reach the target position.

 Pinch

In some apps, such as Maps, Browser, and Gallery, you can zoom in and out by placing two fingers on the screen at the same time and pinching them together to zoom out or spreading them apart to zoom in.

 Rotate the screen

In most screens, you can change the screen orientation from portrait to landscape by turning the phone sideways.

NOTE: The Auto-rotate screen check box needs to be

selected for the screen orientation to automatically change. Touch the Home button > > Settings > Display > Auto-rotate screen.

You can access the screen rotation control by sliding down the status bar and touch Auto Rotate.

Status bar

Primary shortcuts

Shortcut

Folder

Google Search

Getting to Know the Home Screen

The home screen is the starting point for the phone’s apps, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more.

Extended Home Screen Panels

Your home screen is extendable, providing more space for shortcuts, widgets, and more. Simply swipe left or right on the home screen to see the extended panels.

Personalizing

Changing the System Language

1. Touch the Home button > > Settings > Language & input > Language.

2. Select the language.

Setting the Date and Time

1. Touch the Home button > > Settings > Date & time.

2. Set the date, time, time zone, and date/time format.

 To automatically adjust the date and time, check

Automatic date & time.

 To manually adjust the date and time, uncheck

Automatic date & time and touch Set date and Set time to change the date and time.

 To automatically adjust the time zone, check Automatic

time zone.

 To manually adjust the time zone, uncheck Automatic

time zone and touch Select time zone to set the correct

time zone.

 To adjust the format of time and date, touch Use 24-hour

format or Choose date format.

Changing Ringtone and Notification Sound

To customize the default ringtone for incoming calls and the default notification sound, follow these steps:

1. Touch the Home button > > Settings > Sound & notifications.

2. Touch Phone ringtone or Default notification ringtone.

3. Select the ringtone to use and touch OK.

NOTE: For more information, see Set a Ringtone for a

Contact to assign a special ringtone to an individual contact.

Turning System Sounds On and Off

1. Touch the Home button > > Settings > Sound & notifications > Other sounds.

2. Touch Dial pad tones, Screen locking sounds, Touch

sounds, or Vibrate on touch to enable or disable each

sound.

Adjusting Volume

1. Touch the Home button > > Settings > Sound &

notifications.

2. Drag the sliders below Media volume, Alarm volume, Ring

volume, and Notification volume to adjust the volume for

each type of sound.

NOTE: To adjust the media volume when using a media app,

press the Volume button. When no media app is active, press the Volume buttton to adjust ringtone volume or the earpiece volume during a call.

Switching to Silent Mode

To set the phone to silent mode, follow these steps:

 Keep pressing the Volume Down button when no media app

is active. The icon in the status bar indicates the phone is in silent mode with vibration. The icon in the status bar indicates the phone is in silent mode.

 Touch the Home button > > Settings > Sound &

notifications > Notification mode, and touch Vibrate or Mute.

Applying New Wallpapers

To set the wallpaper for the home screen, follow these steps:

1. Touch the Home button.

2. Touch and hold an empty area on the home screen.

3. In the window at the bottom, touch Wallpaper to pick an image as the wallpaper.

NOTE: You can touch the Home button > > Settings >

Display > Wallpaper to pick an image from Gallery, Wallpapers, or Photos, or an animation from Live Wallpapers.

Changing Screen Brightness

1. Touch the Home button > > Settings > Display > Brightness level.

2. Drag the slider to manually adjust the screen brightness.

NOTE: With the proximity and light sensor, the phone can

automatically adjust the screen brightness for available light. Touch Adaptive brightness in the Display settings screen to turn the feature on or off.

Setting the Home Screen Effect

To set the animation effect when you swipe left or right on the home screen between different panels, follow these steps:

1. Touch the Home button.

2. Swipe up from the bottom of the screen or touch and hold an empty area of the home screen.

3. In the window at the bottom, touch Effects.

4. Pick an effect and the phone demonstrates how it works. Touch other effects until you find the favorite one.

Protecting the Phone with Screen Locks

Create a screen lock to protect the phone. When screen lock is enabled, touch and hold on the screen, draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.

1. Touch the Home button > > Settings > Security > Screen lock.

2. Touch None, Long press, Pattern, PIN or Password.

 Touch None to disable screen lock  Touch Long press to enable screen lock and allow

unlock with a touch and hold gesture. Touch and hold on an empty area on the screen to unlock the screen.

 Touch Pattern to create a pattern to draw to unlock the

screen.

 Touch PIN or Password to set a numeric PIN or a

password that you must enter to unlock your screen.

NOTE: If you forget the pattern, try five times and touch

Forgot Pattern to sign in to the Google account you added

to the phone and reset the screen lock. Doing so requires an active Internet connection. You can also upgrade the phone software. For more information, see Upgrading the Phone

Software.

Protecting the Phone with Encryption

You can encrypt all data on the phone including Google accounts, app data, music and other media, and downloaded information. If you do, you must enter a numeric PIN or a password each time you power on your phone.

WARNING! Encryption is irreversible. The only way to revert

to an unencrypted phone is to perform a factory data reset, which erases all your data.

Encryption provides additional protection if your phone is stolen, and may be required or recommended in some organizations. Consult your system administrator before turning it on. Frequently the system administrator controls the PIN or password for encryption.

Before turning on encryption:

● Set a lock screen PIN or password

● Charge the battery

● Keep the phone connected to the charger

● Schedule an hour or more for the encryption process. You

must not interrupt it. Doing so may result in loss of some or all of your data.

When you're ready to turn on encryption:

1. Touch the Home button > > Settings > Security > Encrypt phone.

2. Read the information about encryption carefully. The Encrypt phone option is dimmed when the battery is not

charged or not plugged in. If you change your mind about encrypting the phone, touch

the Back button.

WARNING! If you interrupt the encryption process, you

will lose data.

3. Touch Encrypt phone.

4. Enter your lock screen PIN or password and touch Next.

5. Touch Encrypt phone again.

The encryption process starts and may take an hour or more. The phone may restart several times.

When encryption completes, it prompts for PIN or password. You must enter your PIN or password each time you power on

your phone to decrypt it.

EDGE connected

No signal

3G connected

Signal strength

LTE connected

4G connected

Airplane mode

Ringer off

Battery low

Vibration mode

Battery partially drained

Speaker on

Battery full

Phone microphone off

Battery charging

Bluetooth on

Alarm set

Connected to a Wi-Fi® network

Wired headset connected

Wi-Fi in use

GPS on

Mobile data in use

Knowing the Basics

Monitoring the Phone Status

The status bar at the top of the home screen displays these phone and service status icons on the right side:

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