ZTE Z837VL User Manual

Z837VL

User Manual

About This Manual

Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference.

No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. This manual has been designed with the utmost care to ensure the accuracy of its content. However, all statements, information and recommendations contained therein do not constitute a warranty of any kind, either expressed or implied. Please refer to

For Your Safety to be sure to use your phone properly and safely.

We offer self-service for our smart terminal device users. Please visit the ZTE official website (at www.zteusa.com) for more information on self-service and supported product models. Information on the website takes precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.

Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software.

Trademarks

ZTE and the ZTE logos are trademarks of ZTE Corporation. Google and Android are trademarks of Google, Inc. LTE is a trademark of ETSI. The Bluetooth® trademark and logos are owned by the Bluetooth

SIG, Inc. and any use of such trademarks by ZTE Corporation is under license.

microSDHC Logo is a trademark of SD-3C, LLC.

Qualcomm® Snapdragon™ processors are products of Qualcomm Technologies, Inc.

Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries. Used with permission.

WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects or other reproductive harm.

Version No.: R1.0 Edition Time: December 21, 2016 Manual No. : 079584508294

Contents

Getting Started ....................................................... 11

Getting to Know Your Phone ............................................ 11

Knowing the Keys ............................................................ 13

Installing the nano-SIM Card and Battery ......................... 14

Installing the microSDHC™ Card (Not Included) ............... 16

Charging the Battery ........................................................ 17

Extending the Battery Life ................................................ 19

Powering On/Off .............................................................. 19

Setting Up for the First Time ............................................. 19

Locking/Unlocking the Screen and Keys ........................... 20

Using the Touch Screen ................................................... 21

Getting to Know the Home Screen ................................... 24

Personalizing ......................................................... 27

Changing the System Language ...................................... 27

Setting the Date and Time ................................................ 27

Changing Ringtone and Notification Sound ...................... 28

Turning On/Off System Sounds ........................................ 28

Adjusting Volume ............................................................. 28

Switching to Silent Mode .................................................. 29

Applying New Wallpapers ................................................. 30

Changing Screen Brightness ............................................ 31

Setting the Theme ............................................................ 31

Setting the Home Screen Transition Effect ....................... 31

Protecting Your Phone With Screen Locks ....................... 32

Protecting Your Phone With Screen Pinning ..................... 33

Knowing the Basics ............................................... 35

Monitoring the Phone Status ............................................ 35

Managing Notifications ..................................................... 36

Managing Shortcuts and Widgets ..................................... 39

Organizing With Folders .................................................. 41

Rearranging the Primary Shortcuts .................................. 41

Entering Text ................................................................... 42

Editing Text ...................................................................... 51

Opening and Switching Apps ........................................... 52

Uninstalling or Disabling an App ....................................... 52

Connecting to Networks and Devices .................. 54

Connecting to Mobile Networks ........................................ 54

Connecting to Wi-Fi® ....................................................... 55

Connecting to Bluetooth® Devices .................................... 58

Connecting to Your Computer via USB ............................. 61

Using the microSDHC Card as Portable Storage .............. 63

Sharing Your Mobile Data Connection .............................. 64

Connecting to Virtual Private Networks ............................ 65

Phone Calls ............................................................ 68

Placing and Ending Calls ................................................. 68

Answering or Rejecting Calls ........................................... 69

Working With the Call History ........................................... 70

Calling Your Contacts ....................................................... 71

Checking Voicemail .......................................................... 71

Using Options During a Call ............................................. 72

Managing Multi-party Calls ............................................... 73

Adjusting Your Call Settings ............................................. 74

Contacts ................................................................. 80

Checking Contact Details ................................................. 80

Adding a New Contact ...................................................... 80

Importing, Exporting, and Sharing Contacts ...................... 81

Working With Favorite Contacts ....................................... 82

Working With Groups ....................................................... 83

Searching for a Contact .................................................... 85

Editing Contacts ............................................................... 86

Web Accounts ........................................................ 89

Adding or Removing Accounts .......................................... 89

Configuring Account Sync ................................................ 90

Email ....................................................................... 92

Setting Up the First Email Account ................................... 92

Checking Your Emails ...................................................... 92

Responding to an Email ................................................... 93

Writing and Sending an Email .......................................... 94

Adding and Editing Email Accounts .................................. 95

Changing General Email Settings ..................................... 96

Messaging .............................................................. 97

Opening the Messaging Screen ....................................... 97

Sending a Message ......................................................... 97

Replying to a Message .................................................... 98

Forwarding a Message .................................................... 99

Copying a Message ......................................................... 99

Changing Message Settings ............................................ 99

Calendar ............................................................... 100

Viewing Your Calendars and Events ............................... 100

Creating an Event .......................................................... 101

Editing, Deleting or Sharing an Event ............................. 101

Changing Calendar Settings .......................................... 102

Browser ................................................................ 103

Opening the Browser ..................................................... 103

Using Multiple Browser Tabs .......................................... 104

Downloading Files ......................................................... 104

Changing Browser Settings ............................................ 105

Camera .................................................................. 106

Capturing a Photo .......................................................... 106

Recording a Video ......................................................... 110

Customizing Camera and Video Settings ....................... 110

Gallery ................................................................... 113

Opening Gallery ............................................................. 113

Working With Albums ................................ ..................... 113

Working With Pictures .................................................... 114

Retouching Your Pictures ............................................... 116

Making a GIF Picture or a Collage .................................. 117

Playing Videos ............................................................... 118

Music .................................................................... 119

Copying Music Files to Your Phone ................................ 119

Viewing Your Music Library ............................................ 120

Setting a Song as the Default Ringtone .......................... 121

Playing Music ................................................................. 121

Managing Playlists ......................................................... 123

Video Player ......................................................... 124

Opening the Video Library .............................................. 124

Playing and Controlling Videos ....................................... 124

Managing Video Files ..................................................... 125

More Apps ............................................................ 127

Calculator ...................................................................... 127

Clock ............................................................................. 127

Downloads ..................................................................... 128

File Manager .................................................................. 129

Sound Recorder ............................................................. 129

Google Apps .................................................................. 130

Google Play™ Store ............................................ 132

Browsing and Searching for Apps ................................... 132

Downloading and Installing Apps .................................... 132

Creating a Google Wallet™ Account ............................... 133

Managing Your Downloads ............................................ 134

Settings ................................................................. 135

Wireless and Networks .................................................. 135

Personal ................................................................ ........ 137

Device ........................................................................... 142

Accounts ....................................................................... 145

System .......................................................................... 146

Upgrading the Phone Software ........................... 147

Troubleshooting ................................................... 148

For Your Safety .................................................... 153

General Safety............................................................... 153

Radio Frequency (RF) Energy ....................................... 154

FCC Regulations ........................................................... 156

Hearing Aid Compatibility (HAC) regulations for Mobile

Phones .......................................................................... 157

Turning on the HAC Setting ........................................... 159

Distraction ..................................................................... 160

Product Handling ........................................................... 161

Electrical Safety ............................................................. 165

CTIA Requirements ....................................................... 166

Radio Frequency Interference ........................................ 167

Explosive Environments ................................................. 169

Specifications ....................................................... 170

Volume key

Proximity &

light sensor

Light indicator

Touch screen

Home key

Back key

Auxiliary microphone

Front camera

Earpiece

Power key

Recent apps key

Main microphone

Getting Started

Getting to Know Your Phone

Headset jack

Flash

Speaker

Back

camera

Back

cover

Charging/

micro-USB jack

Key

Function

Power key

 Press and hold to turn on or off airplane mode,

restart, or power off.

 Press to turn off or on the screen display.

Home key

 Touch to return to the home screen from any

application or screen.

 Touch and hold to use Google Search or Now on

Tap.

Back key

Touch to go to the previous screen.

Recent apps key

Touch to see recently used applications.

Volume key

Press or hold either end of the key to turn the volume up or down.

Knowing the Keys

NOTES:

 The positions of the Recent apps key and the Back key are

interchangeable through Settings > Navigation key.

 Press and hold the Power key and the bottom end of the

Volume key to take a screenshot.

Installing the nano-SIM Card and Battery

Power off your phone and remove the battery before installing or removing the nano-SIM card. And power off your phone before removing or replacing the battery.

WARNING!

To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider.

1. Insert your fingernail into the slot at the bottom left of the back cover and lift it up gently.

2. Hold the nano-SIM card with the cut corner oriented as shown

and slip it into the card holder.

3. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place.

4. Align the back cover with the back of the phone and press the cover back into place. Ensure that all the tabs are secure and

there are no gaps around the cover.

Installing the microSDHC™ Card (Not Included)

A microSDHC card can be installed or removed while the phone is turned on. You need to unmount the microSDHC card before removing it (see Using the microSDHC Card as Portable

Storage).

1. Remove the back cover.

2. Hold your microSDHC card with the metal contacts facing down and slide it in.

NOTE: Some applications may require a microSDHC card to work normally or may store certain data on it. Therefore, it is recommended that you keep a microSDHC card installed and not remove or replace it randomly.

3. Replace the back cover.

Charging the Battery

Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible.

If the battery is low, there will be a pop-up message on the screen. As you char ge your phone, the screen will tell you the exact battery level each time you wake up your phone.

WARNING!

Use only ZTE-approved chargers and cables. The use of

unapproved accessories could damage your phone or cause the battery to explode.

1. Connect the adapter to the charging/micro-USB jack. Ensure that the adapter is inserted with the correct orientation. Do not use force.

2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as or , appear on the status bar.

3. Disconnect the charger when the battery is fully charged.

NOTE:

If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 30 minutes. Contact the customer service if you still cannot power on the phone after

prolonged charging.

Extending the Battery Life

Active applications, screen brightness levels, Bluetooth and Wi-Fi usage and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power:

 Reduce the screen backlight time.  Lower the screen brightness.  Turn Wi-Fi, Bluetooth and auto-sync off when not in use.  Disable the GPS function when not in use. Most applications

using this function will periodically query the GPS satellites for your current location, and each query drains your battery.

 Use the battery saver feature.

Powering On/Off

 Press and hold the Power key to turn on your phone.  To turn it off, press and hold the Power key to open the

options menu and touch Power off > OK.

Setting Up for the First Time

When you first power on your phone after you purchase it or reset it to factory settings (see Backup & Reset), you need to do some settings before using it.

Touch the language field to select the language. Then touch and follow the prompts to set up Wi-Fi, name, screen lock, Google services and other options.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use and to turn the screen back on and unlock it when you need it.

To lock the screen and keys:

To quickly turn the screen off and lock the keys, press the Power key.

NOTE:

To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power key to turn the screen on.

2. Touch and hold any blank area of the screen.

- or On the blank area of the screen, touch and hold at the

bottom right of the screen to open the Camera app, or touch and hold to open the Google app.

- or - Touch a notification twice consecutively to open the related

app.

NOTE:

If you have set an unlock pattern, a PIN or a password for your phone (see Protecting Your Phone With Screen Locks), touch and hold on the screen and draw the pattern or enter the PIN or password to unlock your phone.

Using the Touch Screen

Your phone’s touch screen enables you to control actions through a variety of touch gestures.

 Touch

When you want to type using the onscreen keyboard, select items on the screen such as the application and settings icons, or press the onscreen buttons, simply touch them with your finger.

 Touch and Hold

To open the available options for an item (for example, a message or link in a web page), touch and hold the item.

 Swipe or Slide

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

 Drag

To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.

 Pinch

In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in).

 Rotate the screen

For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.

Status bar

Primary shortcuts

Shortcut

Folder

Widgets

NOTE:

The auto-rotate feature needs to be enabled for the screen orientation to automatically change. Touch the Home key >

> Settings > Display and check Auto-rotate screen. You can also access the screen rotation control by sliding down the status bar from the top of the screen by your two fingers and touch Auto-rotate/Portrait.

Getting to Know the Home Screen

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more.

Extended Home Screen Panels

Your home screen is extendable, providing more space for shortcuts, widgets, and more. Simply swipe left or right on the home screen to see the extended panels. You can add or remove home screen panels, or adjust their order.

To add a new home screen panel:

1. Touch the Home key > , or touch and hold an empty area of the home screen and select Widgets.

2. Touch and hold an application icon or a widget and drag it to the right edge of the screen to create a new home screen panel and put the icon or widget on it.

To delete a home screen panel:

1. Touch and hold an empty area of the home screen and slide left or right to view the home screen thumbnails.

2. Touch on the top right corner of a thumbnail.

3. Touch OK. The items on the panel will also be removed.

NOTE:

When there are only three home screen panels, you cannot delete any of them.

To adjust the order of a home screen panel:

1. Touch and hold an empty area of the home screen and slide

left or right to view the home screen thumbnails.

2. Touch and hold a thumbnail and drag it left or right to the

place you need.

NOTE:

Touch at the bottom of a home screen thumbnail to set it as the main home screen.

Personalizing

Changing the System Language

1. Touch the Home key > > Settings > Language &

input > Language.

2. Select the language you need.

Setting the Date and Time

1. Touch the Home key > > Settings > Date & time.

2. Set the date, time, time zone, and time format.

 To adjust the date and time automatically, turn on

Automatic date & time.

 To adjust the date and time manually, turn off Automatic

date & time and touch Set date / Set time to change the

date and time.

 To adjust the time zone automatically, turn on Automatic

time zone.

 To adjust the time zone manually, turn off Automatic

time zone and touch Select time zone to set the correct

time zone.

 To adjust the format of time, turn on/off Use 24-hour

format.

Changing Ringtone and Notification Sound

You can customize the default ringtone for incoming calls and the default notification sound.

1. Touch the Home key > > Settings > Sound & notification.

2. Touch Phone ringtone or Default notification ringtone.

3. Select the ringtone you want to use and touch OK.

NOTE:

See Set a Ringtone for a Contact for how to assign a special ringtone to an individual contact.

Turning On/Off System Sounds

1. Touch the Home key > > Settings > Sound & notification > Other sounds.

2. Touch Dial pad tones, Screen locking sounds, Charging sounds, Touch sounds, or Vibrate on touch to turn on/off

the sounds. Touch Emergency tone and select Alert to turn on the sound;

select Vibrate/Silent to turn off the sound.

Adjusting Volume

1. Touch the Home key > > Settings > Sound &

notification.

2. Drag the sliders below Media volume, Alarm volume, Ring volume, and Notification volume to adjust the volume for each type of audio.

NOTE:

You can adjust the volume levels any time by pressing the

Volume key. Then touch and drag a volume slider.

Switching to Silent Mode

You can set the phone to silent mode by using one of the following methods.

 Press the Volume key and touch . Drag the ringtone slider

to the minimum to switch the phone to silent mode with vibration.

 Press and hold the lower end of the Volume key when no

media or phone call is active. When the phone vibrates, it is switched to silent mode with vibration; press the Volume key again to switch to silent mode.

 Swipe down from the top of the screen to open the notification

panel and drag the panel downwards. Touch the Sound/Vibrate button to switch the phone to silent mode. See Use Quick Settings.

 Touch the Home key > > Settings > Sound &

notification > Notification mode and select Vibrate or Mute

to switch to silent mode with or without vibration.

 Touch the Home key > > Settings > Sound &

notification > Do not disturb > Do not disturb > Always > Disturb rules > Total silence to switch the phone to silent

mode.

NOTES:

 Total silence blocks all sounds and vibrations, including from

alarms, music, videos and games.

 In addition to Total silence, you can select Priority only or

Alarms only to limit sound and vibration to alarms, reminders,

events, and calls and messages from specified contacts.

Applying New Wallpapers

You can set the wallpaper for the home screen and lock screen.

1. Touch and hold an empty place on the home screen and then touch Wallpapers.

2. Slide left or right on the wallpaper panel to select a wallpaper, or touch GALLERY or LIVE WALLPAPER to choose the image or animation you want to use as the wallpaper. For Gallery and Photos images, move, pinch, or spread to choose the area you want to use.

NOTE:

In addition, you can touch the Home key > > Settings > Display > Wallpaper to pick an image from Gallery, Photos or Wallpapers, or an animation from Live Wallpapers.

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