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Warp Elite
User Guide
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ZTE Warp Elite User Guide

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User Guide
[UG template version 15a]
[boost_zte_N9518_ug_en_071515_d5]

Table of Contents

About the User Guide............................................................................................................................ 1
Parts and Functions .............................................................................................................................. 2
nano-SIM Card ...................................................................................................................................... 3
Handling a SIM Card ..................................................................................................................... 4
Insert nano-SIM Card .................................................................................................................... 4
SD Card ................................................................................................................................................ 5
Insert SD Card .............................................................................................................................. 6
Unmount the SD Card ................................................................................................................... 6
Remove SD Card .......................................................................................................................... 8
Format SD Card ............................................................................................................................ 8
Charge the Battery .............................................................................................................................. 10
Turn Your Phone On and Off .............................................................................................................. 11
Use the Touchscreen .......................................................................................................................... 12
Activation and Service ........................................................................................................................ 14
Complete the Setup Screens .............................................................................................................. 15
Basics .................................................................................................................................................. 18
Home Screen and Applications (Apps) List ................................................................................ 18
Select Options and Navigate Screens ........................................................................................ 18
Recent Applications .................................................................................................................... 19
Phone Settings Menu .................................................................................................................. 20
Portrait and Landscape Screen Orientation ................................................................................ 21
Capture Screenshots .................................................................................................................. 21
Applications ......................................................................................................................................... 21
Launch Applications .................................................................................................................... 22
Apps List ..................................................................................................................................... 23
Phone Number .................................................................................................................................... 25
Silent Mode ......................................................................................................................................... 27
Airplane Mode ..................................................................................................................................... 28
Enter Text ............................................................................................................................................ 29
TOC i
Touchscreen Keyboards ............................................................................................................. 29
Google Keyboard ........................................................................................................................ 30
Swype ......................................................................................................................................... 31
TouchPal X.................................................................................................................................. 33
Google Voice Typing ................................................................................................................... 35
Tips for Editing Text .................................................................................................................... 35
Google Account ................................................................................................................................... 36
Create a Google Account ............................................................................................................ 36
Sign In to Your Google Account.................................................................................................. 41
Google Play Store ............................................................................................................................... 44
Find and Install an App ............................................................................................................... 44
Request a Refund for a Paid App ............................................................................................... 46
Update an App ............................................................................................................................ 46
Uninstall an App .......................................................................................................................... 49
Get Help with Google Play .......................................................................................................... 50
Lock and Unlock Your Screen ............................................................................................................ 50
Update Your Phone............................................................................................................................. 51
Update Your Phone Firmware .................................................................................................... 52
Update Your Android Operating System .................................................................................... 55
Update Your Profile ..................................................................................................................... 55
Update Your PRL ........................................................................................................................ 56
Home Screen Basics........................................................................................................................... 57
Home Screen Layout .................................................................................................................. 57
Extended Home Screens ............................................................................................................ 58
Status Bar ........................................................................................................................................... 59
Notifications Panel .............................................................................................................................. 62
Customize the Home Screen .............................................................................................................. 63
Change the Wallpaper ................................................................................................................ 63
Change the Theme ..................................................................................................................... 64
Add Shortcuts to the Home Screen ............................................................................................ 65
Add Widgets to the Home Screen .............................................................................................. 66
Add Folders to the Home Screen................................................................................................ 67
Place and Answer Calls ...................................................................................................................... 69
TOC ii
Call Using the Phone Dialer ........................................................................................................ 69
Answer Phone Calls .................................................................................................................... 72
In-Call Screen Layout and Operations ........................................................................................ 75
Place a Call from Contacts ......................................................................................................... 77
Call from Call Logs ...................................................................................................................... 79
Optional Services ................................................................................................................................ 80
Voicemail Setup .......................................................................................................................... 80
Visual Voicemail .......................................................................................................................... 80
Set Up Visual Voicemail .............................................................................................................. 81
Review Visual Voicemail ............................................................................................................. 82
Listen to Multiple Voicemail Messages ....................................................................................... 83
Visual Voicemail Options ............................................................................................................ 83
Configure Visual Voicemail Settings ........................................................................................... 84
Caller ID Blocking ....................................................................................................................... 87
Call Waiting ................................................................................................................................. 87
Call Forwarding ........................................................................................................................... 88
Call Settings ........................................................................................................................................ 89
Contact Display Options ............................................................................................................. 90
Sounds and Vibrate Settings ...................................................................................................... 90
Quick Responses ........................................................................................................................ 91
Phone Account Settings .............................................................................................................. 91
Voicemail Settings ...................................................................................................................... 92
TTY Mode ................................................................................................................................... 92
Hearing Aids................................................................................................................................ 93
Noise Reduction .......................................................................................................................... 93
Speed Dial................................................................................................................................... 93
DTMF Tones ............................................................................................................................... 94
Call Ended Operation Tips .......................................................................................................... 94
Voice Privacy .............................................................................................................................. 94
Plus Code Dialing Setting ........................................................................................................... 94
Contacts .............................................................................................................................................. 95
Add a Contact ............................................................................................................................. 95
Check Contacts ........................................................................................................................... 99
Contacts Screen Layout ............................................................................................................ 101
Create Your Own Profile ........................................................................................................... 102
TOC iii
Edit a Contact............................................................................................................................ 102
Delete a Contact ....................................................................................................................... 103
Add a Contact to Favorites ....................................................................................................... 104
Share a Contact ........................................................................................................................ 105
Search for a Contact ................................................................................................................. 107
Synchronize Contacts ............................................................................................................... 108
Work With Contact Groups ....................................................................................................... 108
Import Contacts ................................................................................................................................. 111
Back Up Contacts to an SD Card ..................................................................................................... 112
Text and Multimedia Messaging ....................................................................................................... 113
Send a Text Message ............................................................................................................... 113
Send a Multimedia Message (MMS) ......................................................................................... 114
Save and Resume a Draft Message ......................................................................................... 116
New Messages Notification ....................................................................................................... 116
Manage Message Conversations ............................................................................................. 117
Text and MMS Options ............................................................................................................. 119
Gmail ................................................................................................................................................. 120
Create and Send a Gmail Message .......................................................................................... 120
Check Received Gmail Messages ............................................................................................ 122
Use Gmail Labels ...................................................................................................................... 122
Archive Gmail Threads ............................................................................................................. 124
Mute Gmail Threads ................................................................................................................. 126
Delete Gmail Threads ............................................................................................................... 127
Search Gmail Messages ........................................................................................................... 129
Report Spam or Phishing Gmail ............................................................................................... 131
Add Another Google (Gmail) Account ...................................................................................... 132
Switching between Gmail Accounts .......................................................................................... 135
Email ................................................................................................................................................. 136
Set Up an Email Account .......................................................................................................... 136
Add an Email Account ............................................................................................................... 137
Add an Exchange ActiveSync Account ..................................................................................... 140
Compose and Send Email ........................................................................................................ 142
Open New Email Messages...................................................................................................... 143
Open Email Messages .............................................................................................................. 143
TOC iv
Delete an Email Account ........................................................................................................... 145
Manage Your Email Inbox ......................................................................................................... 146
Exchange ActiveSync Email Features ...................................................................................... 148
Data Services General Information (Enhanced 4G LTE and 3G Networks)..................................... 149
Enhanced 4G LTE .................................................................................................................... 149
Data Connection Status and Indicators .................................................................................... 151
Browser ............................................................................................................................................. 152
Use the Browser ....................................................................................................................... 152
Add a Bookmark ....................................................................................................................... 154
View Browser History ................................................................................................................ 156
Open New Browser Tabs .......................................................................................................... 158
Browser Settings ....................................................................................................................... 160
Get Chrome Support ................................................................................................................. 161
Take Pictures and Record Videos .................................................................................................... 164
Take a Picture ........................................................................................................................... 164
Viewfinder Screen ..................................................................................................................... 166
Record Videos .......................................................................................................................... 166
View Pictures and Videos Using Gallery........................................................................................... 168
Edit Pictures ...................................................................................................................................... 170
Share Pictures and Videos ............................................................................................................... 174
Send Pictures or Videos by Email ............................................................................................ 174
Send a Picture or Video by Multimedia Message ..................................................................... 176
Send Pictures or Videos Using Bluetooth ................................................................................. 178
Send Pictures or Videos to Drive .............................................................................................. 180
Share Pictures or Videos on Google+ ...................................................................................... 182
Send a Picture on Hangouts ..................................................................................................... 184
Send Pictures or Videos to Photos ........................................................................................... 186
Send Pictures or Videos Using Wi-Fi Direct ............................................................................. 188
Share Pictures and Videos on Facebook ................................................................................. 190
Share Videos on YouTube ........................................................................................................ 192
Camera Settings ............................................................................................................................... 194
Switch Camera Modes .............................................................................................................. 194
Set Camera Functions .............................................................................................................. 195
TOC v
Calculator .......................................................................................................................................... 197
Calendar ............................................................................................................................................ 199
Add an Event to the Calendar ................................................................................................... 200
View Calendar Events ............................................................................................................... 202
Sync Calendars ......................................................................................................................... 203
Synchronize an Exchange ActiveSync Calendar...................................................................... 205
Clock ................................................................................................................................................. 206
Set Alarms................................................................................................................................. 207
Additional Clock Features ......................................................................................................... 209
Facebook .......................................................................................................................................... 211
Install the Facebook App on Your Phone ................................................................................. 211
Use Facebook ........................................................................................................................... 212
File Manager ..................................................................................................................................... 212
Google Search .................................................................................................................................. 213
Google Voice Search ........................................................................................................................ 214
Google+ ............................................................................................................................................. 214
Hangouts ........................................................................................................................................... 216
Google Maps ..................................................................................................................................... 218
Music Player ...................................................................................................................................... 221
Listen to Music Using the Music Player .................................................................................... 221
The Playback Screen ................................................................................................................ 222
Create a Playlist ........................................................................................................................ 223
Manage Playlists ....................................................................................................................... 224
Manage Songs in a Playlist ....................................................................................................... 226
Set a Song as Ringtone ............................................................................................................ 227
Google Play Music App ..................................................................................................................... 229
Play Music with Google Play..................................................................................................... 229
Google Play Music Screen Layout ............................................................................................ 232
Create Playlists in Google Play Music ...................................................................................... 233
Sound Recorder ................................................................................................................................ 235
Voice Dialer ....................................................................................................................................... 236
Twitter ............................................................................................................................................... 237
Install the Twitter App on Your Phone ...................................................................................... 237
Tweet on Twitter ....................................................................................................................... 238
LinkedIn ............................................................................................................................................. 238
TOC vi
Install the LinkedIn App on Your Phone ................................................................................... 238
Sign In to Your LinkedIn Account ............................................................................................. 239
YouTube ............................................................................................................................................ 239
View YouTube Videos ............................................................................................................... 239
Post a Video to YouTube .......................................................................................................... 239
Google Wallet .................................................................................................................................... 240
Transfer Files Between Your Phone and a Computer ...................................................................... 241
Wi-Fi .................................................................................................................................................. 243
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 243
Wi-Fi Settings ............................................................................................................................ 244
Disconnect Wi-Fi ....................................................................................................................... 246
Wi-Fi Direct ............................................................................................................................... 248
Mobile Hotspot .......................................................................................................................... 250
Bluetooth Tethering ........................................................................................................................... 251
Bluetooth ........................................................................................................................................... 252
Bluetooth Information ................................................................................................................ 253
Enable the Bluetooth Feature ................................................................................................... 253
Pair Bluetooth Devices .............................................................................................................. 254
Connect to a Paired Bluetooth Device ...................................................................................... 256
Send Information Using Bluetooth ............................................................................................ 257
Receive Data via Bluetooth ....................................................................................................... 259
Airplane Mode ................................................................................................................................... 261
Wi-Fi Settings Menu .......................................................................................................................... 262
Bluetooth Settings ............................................................................................................................. 265
Mobile Networks Settings ................................................................................................................. 267
Data Usage Settings ......................................................................................................................... 268
Mobile Hotspot Settings .................................................................................................................... 270
More Settings .................................................................................................................................... 272
Virtual Private Networks (VPN) ......................................................................................................... 273
Prepare Your Phone for VPN Connection ................................................................................ 273
Set Up Secure Credential Storage ........................................................................................... 273
Add a VPN Connection ............................................................................................................. 274
Connect to or Disconnect from a VPN ...................................................................................... 275
TOC vii
Default SMS App Settings ................................................................................................................ 276
Bluetooth Tethering Setting .............................................................................................................. 277
Sound & Notifications Settings .......................................................................................................... 277
Display Settings ................................................................................................................................ 279
Date & Time Settings ........................................................................................................................ 281
Language & Input Settings ................................................................................................................ 282
Storage Settings ................................................................................................................................ 284
Battery Settings ................................................................................................................................. 285
App Settings ...................................................................................................................................... 286
User Settings ..................................................................................................................................... 287
Connect to PC Settings ..................................................................................................................... 289
Navigation Key Setting ...................................................................................................................... 289
Location Settings ............................................................................................................................... 290
Security Settings ............................................................................................................................... 291
Backup & Reset ................................................................................................................................ 293
Accounts ........................................................................................................................................... 295
Accessibility Settings......................................................................................................................... 297
Printing .............................................................................................................................................. 298
Connect Your Printer to Your Google Account ......................................................................... 298
Use Cloud Print on Your Phone ................................................................................................ 299
Activate This Device.......................................................................................................................... 300
System Updates ................................................................................................................................ 301
About Phone ..................................................................................................................................... 302
Copyright Information ........................................................................................................................ 303
Troubleshooting ................................................................................................................................ 305
Specifications .................................................................................................................................... 306
Boost Account Information and Help ................................................................................................ 307
Manage Your Account .............................................................................................................. 307
Re-Boost ................................................................................................................................... 308
TOC viii

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new ZTE Warp Elite. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read this guide and the Important Information booklet in the box thoroughly for proper usage. Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping the
Home Key . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card."
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Get Started

Part
Description
Ambient Light and Proximity Sensor
Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and locks the keypad to prevent accidental keypresses.
Front Camera Lens
Takes pictures and records videos while facing the screen, and allows you to video conference.
Earpiece
Lets you hear the caller and automated prompts.
SD Card Tray
Allows you to install an optional SD card to your phone. See Insert SD
Card and Remove SD Card.
The following topics give you all the information you need to set up your phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
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Part
Description
nano-SIM Card Tray
Lets you install the nano-SIM card needed for connecting to the 4G network. See Insert nano-SIM Card.
Touchscreen
Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one­tap access to all of your features and applications.
Volume Buttons
Allows you to adjust the ringtone or media volume or adjust the voice volume during a call.
Power Button
Lets you turn the phone on or off, turn airplane mode on or off, turn the screen on or off, or restart the phone.
Recent Apps Key
Displays a list of recently used applications.
Home Key
Returns you to the home screen. The light beneath the key illuminates when you charge the battery or you have a notification or alert.
Back Key
Lets you return to the previous screen, or close a dialog box, options menu, the Notifications panel, or onscreen keyboard.
Speaker
Lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Charging/micro-USB Jack
Allows you to connect the phone charger or the USB cable (included).
Microphone
Transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos. The microphone on the back of the phone is useful for canceling ambient noise during a phone call.
Flash
Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Back Camera Lens
Lets you take pictures and videos.
3.5 mm Headset Jack
Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

nano-SIM Card

The nano-SIM card is an IC card containing phone number and other customer information.
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Handling a SIM Card

Keep the following in mind when handling a nano-SIM card.
● Customer is responsible for any damage caused by inserting nano-SIM card in another-brand IC card reader, etc. The company is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage nano-SIM card.
● See instructions included with nano-SIM card for handling.
● nano-SIM card is the property of the company.
● nano-SIM card is replaceable (at cost) in case of loss/damage.
● Return nano-SIM card to the company when cancelling subscription.
● Returned nano-SIM cards are recycled for environmental purposes.
● Note that nano-SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on nano-SIM card.
The company is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your nano-SIM card or phone (nano­SIM card inserted) is lost/stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing nano-SIM card.

Insert nano-SIM Card

Follow these instructions to insert a nano-SIM card. Remember to power off your phone before inserting a nano-SIM card.
Note: Your phone’s nano-SIM card is preinstalled. These instructions are for reference only.
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1. Push the point of the tray eject tool into the hole on the nano-SIM card slot.
2. Pull out the nano-SIM card tray and place the nano-SIM card in the tray making sure it is properly oriented. Then carefully install the tray back.

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. The company is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove Battery while reading or writing data.
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Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if
swallowed.

Insert SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
1. Push the point of the tray eject tool into the hole on the SD card slot.
2. Pull out the SD card tray and place the SD card in the tray making sure it is properly oriented. Then carefully install the tray back.

Unmount the SD Card

Always unmounts the SD card before removing it from your phone.
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1. From home, tap Apps > Settings > Storage.
2. Tap Unmount SD card > OK.
When Unmount SD card changes to Mount SD card, the card is now unmounted.
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Remove SD Card

Follow these instructions to remove an SD card. Always unmount the SD card or power the phone off before removing the card.
1. Push the point of the tray eject tool into the hole on the SD card slot.
2. Pull the SD card tray out of the slot.
3. Remove the SD card.
4. Replace the empty SD card tray.

Format SD Card

When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
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1. From home, tap Apps > Settings > Storage.
2. Tap Erase SD card > ERASE SD CARD > ERASE EVERYTHING.
If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Security Settings.
All data on the SD card is erased, and the card is formatted for use on your phone.
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Charge the Battery

Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Charge the Battery Using the AC Adapter
1. Plug the USB connector into the charging/micro-USB jack on the bottom of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
The light under the Home Key illuminates when charging starts. Fully charging a battery may
take up to three hours.
4. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the micro USB cable from the phone and
the AC adapter.
Charge the Battery Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the micro-USB cord into the charging/micro-USB jack on the bottom of your phone.
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2. Insert the large end of the micro USB cord into an external USB port on your computer.
3. After charging, remove the micro USB cable from both the phone and the computer.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power Button.
Your phone will power on.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
1. Press and hold the Power Button to open the phone options menu.
2. Tap Power off to turn the phone off.
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Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
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Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
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keyboard. See Touchscreen Keyboards for more details.
Note: The auto-rotate feature needs to be enabled for the screen orientation to automatically change. From home, tap Apps > Settings > Display and check Auto-rotate screen.
Tip: You can also access the screen rotation setting from the notifications panel. Pull down the status bar and tap Auto Rotate to select or deselect the option.
Pinch and Spread
―Pinch‖ the screen using your thumb and forefinger to zoom out or ―spread‖ the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Activation and Service

Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s serial number (MEID), printed on a sticker inside the battery compartment.
For more information about your Boost Mobile account, see Boost Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com/activate.
2. Enter your phone’s MEID and click start activation process.
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Your phone’s MEID (serial number) is printed on the sticker located on the back of your
phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package.
3. Follow the remaining instructions to choose your plan and select a payment method.
4. Follow the activation instructions below and you’ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically.
You can also start the activation process manually.
■ From home, tap Apps > Settings > Activate this device.

Complete the Setup Screens

The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you can complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
1. On the Talkback screen, activate the Talkback feature by tapping the center of the screen if you have sight problems, or tap Accessibility to explore other accessibility features.
If you have no accessibility problem with the phone, tap Next.
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2. On the Language screen, select a language for your phone display and tap Next.
3. On the Why use Wi-Fi screen, tap Next.
4. On the Select Wi-Fi screen, tap a Wi-Fi network to connect with it or tap SKIP > SKIP ANYWAY to finish the setup process.
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Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
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Basic Operations

The following topics outline basic features and operations of your phone.

Basics

The following topics offer an overview of your phone’s basic operations.

Home Screen and Applications (Apps) List

Most of your phone’s operations originate from the home screen or the apps list.
For information about using the home screen, see Home Screen Basics.

Select Options and Navigate Screens

Tap icons, onscreen keys, and other items to open or activate the assigned function. For example, to open Calculator, tap the Home Key to get to the home screen and then tap Apps > Calculator .
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● Tap the Home Key to get to the home screen from any other interface.
● Tap the Back Key to return to the previous screen.
● Tap at the bottom of the home screen to open the list of all applications on the phone. Swipe
left or right to find the one you need.

Recent Applications

You can display a list of recently used applications using the Recent Apps Key.
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■ Tap the Recent Apps Key to view a list of recently used applications.

Phone Settings Menu

You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Drag the status bar down and tap > .
For more information, see Settings.
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Portrait and Landscape Screen Orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways. Not all screens will adjust for landscape orientation.
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, tap Apps > Settings > Display > Auto-rotate screen.
Tip: You can also access the screen rotation setting from the notifications panel. Pull down the status bar and tap Auto Rotate to select or deselect the option.

Capture Screenshots

You can use your phone’s Power Button and Volume Down Button to capture screenshots.
■ Press and hold the Power Button and the Volume Down Button at the same time to capture a
screenshot of the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .

Applications

The following topics describe how to access the applications (apps) list and launch apps on your phone.
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Launch Applications

All installed apps can be accessed and launched from the apps list.
1. From home, tap Apps .
The apps list opens.
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2. Tap and app icon to launch the corresponding application.
App
Function/Service
Boost Zone
Manage your Boost account and get support, news, apps, and more right from your phone.
Calculator
Perform basic and advanced mathematical equations and calculate tips.
Calendar
Organize your time and reminds you of important events.
Camera
Take and share pictures and videos.
Chrome
Browse the Internet and get your bookmarks, browsing history, and more synced with your Google Account.
The application opens.

Apps List

The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
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App
Function/Service
Clock
Set alarms, view time in time zones around the world, use stopwatch, or set a time and count down to zero.
Contacts
Store and manage contacts saved in your phone as well as contacts synchronized with your web accounts and computer.
Dolby Audio
Manage the Dolby Audio settings for enhanced audio experience with your phone.
Downloads
Check the record of files you have downloaded using apps such as Browser or Email.
Drive
Store and share files on Google servers for free after you sign in to your Google Account.
Email
Send and receive emails from your webmail accounts or your corporate email accounts.
File Manager
View and manage files stored on your phone's internal storage and your SD card as well as a USB device when they are available.
Gadget Guardian
Protect your phone from malware and spyware, back up your data, and locate your phone when it's missing.
Gallery
View and manage pictures and videos on your phone.
Gmail
Send and receive emails from your POP3 and IMAP email accounts as well as your Google Accounts.
Google
Use Google search or get information when you need it with Google Now.
Google Settings
Manage some settings related to Google applications.
Google+
Socialize with friends on the Google+ online community.
Hangouts
Chat with Google+ friends or send text or multimedia messages.
Maps
Find your place on the map and find your way in the world.
Messaging
Exchange text messages (SMS) and multimedia messages (MMS).
Music
Play audio files stored on your phone.
App
Function/Service
Phone
Place and receive calls and use voicemail.
Photos
Manage photos on the phone and your Google Account.
Play Books
Buy and read the electronic version of new bestsellers and classics.
Play Games
Buy and play games from the Google Play Store. Share your gaming experience and progress with your friends.
Play Movies & TV
Purchase, download and watch the latest and your favorite movies and TV shows.
Play Music
Play music on the phone and on your Google Account.
Play Newsstand
Purchase and read newspapers and magazines.
Play Store
Buy and download apps, games, and other content from the Google Play Store.
Settings
Customize and configure your phone.
Sound Recorder
Record voice memos and listen to them whenever you like.
Video Player
Play and management video files on your phone.
Voice Dialer
Use speech recognition technologies to dial a phone number, open menus, or launch phone functions.
Voice Search
Use Google search by voice.
Voicemail
Use Visual Voicemail to check and manage your voicemail messages.
YouTube
Watch video clips from YouTube.com, or upload your own and share with the world.
ZTE Cares
Connect to ZTE handset service to get online after-sales support.

Phone Number

Follow the instructions below to display your phone’s wireless phone number.
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1. From home, tap Apps > Settings > About phone.
2. Tap Status.
You will see the number listed under My phone number.
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Silent Mode

Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid
disturbing others around you.
Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode.
To set silent mode:
1. Drag the status bar down and tap .
2. Tap Normal or Vibrate until you see Mute.
Your phone is now in silent mode.
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Tip: You can also access silent mode through the sound & notifications settings menu. From home, tap Apps > Settings > Sound & notifications > Notification mode and select Mute. Then touch
Interruptions > When calls and notifications arrive, select Don't interrupt and a mute period.
To restore sound settings:
1. Drag the status bar down and tap .
2. Tap Mute.
Your phone’s sound settings are now restored.
Tip: You can also access silent mode through the sound & notifications settings menu. From home, tap Apps > Settings > Sound & notifications > Notification mode and select an option other than
Mute.

Airplane Mode

Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data.
To turn on or off airplane mode:
1. Drag the status bar down and tap .
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2. Tap Airplane.
Your phone is now in or out of airplane mode. When the phone is in airplane mode, you will see
the airplane mode icon in the status bar.
Tip: You can also turn on or off airplane mode through the Settings menu. From home, tap Apps > Settings and tap the switch next to Airplane mode.

Enter Text

You can type on your phone using one of the available touchscreen keyboards or Google voice typing.

Touchscreen Keyboards

Your phone offers you a choice of four touchscreen keyboards for entering text. The keyboard appear automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google Voice typing option to enter text using your voice (see
Google Voice Typing for details).
The methods available include:
● Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. See Google Keyboard for details.
● Swype lets you enter letters and words in one continuous motion by swiping your finger across the letters. See Swype for details.
● TouchPal X lets you use Curve® to speed up text input by replacing key-tapping gesture with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of each word. See TouchPal X for details.
Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key.
Note: Along with the pre-installed keyboards, you can download additional keyboard options from Google Play Store. See Find and Install an App for details.
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To change the input method:
1. Tap a text entry field, so that a keyboard displays on the screen.
2. Slide the status bar down and tap Change keyboard.
3. Select an available input method.
Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable it, from the home screen, tap Apps > Settings > Language & input > Current Keyboard >
CHOOSE KEYBOARDS and tap the input keyboard that is disabled.

Google Keyboard

The Google keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
Using Google Keyboard
● Tap the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented letters or numbers. For example, to enter È, touch and hold and the available
accented letters and number 3 appear. Then slide to choose È.
● As you enter a word, candidates appear above the keyboard. Tap to select the correct one; touch and hold to see more possible options.
● Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and when locked in
uppercase.
● Tap to delete the text before the cursor.
● Tap to select numbers and symbols. You can then Tap to find more.
● Tap to enter miniature icons, such as expressions, horoscopes, and animals.
● Tap to use Google voice typing.
● Touch and hold to change the input languages or set up the Google keyboard.
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Using Gesture Typing
The Google keyboard supports the gesture typing feature. You use this feature to input a word by sliding through the letters.
To enable and use gesture typing:
1. Touch and hold on the Google keyboard and then Tap Google Keyboard Settings.
2. Tap Gesture Typing and then Tap Enable gesture typing if this feature is turned off.
3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word.

Swype

The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one continuous motion. When you lift your finger after the last letter of a word, a space is automatically added.
Using Swype
● Tap the alphabetic keys to enter letters. Touch and hold specific keys to enter associated accented letters, symbols, or numbers. For example, to enter Ţ, touch and hold to open
available characters and numbers. Slide to choose Ţ and release.
● Tap to use uppercase. Tap twice to lock uppercase. This key also indicates the current case: for lowercase, for uppercase, and when locked in uppercase.
● Tap to enter a space. Touch and hold this key to open a pop-up menu for language selection.
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● Tap to select numbers and symbols. Tap to find more symbols. Tap to go back to enter letters.
● Touch and hold or and then slide to choose different keyboards. You can select keyboards layouts suitable for left hand, right hand or two hands, open a phone keypad to enter numbers and certain symbols, open a pop-up menu to choose emoticons, or open a text editing panel where you can select, copy, and paste text.
● Tap to enter a smile symbol. Hold or to open an emoticon list.
● Tap to delete a character before the cursor. Touch and hold to delete words one by one
before the cursor.
● Tap to use Google voice typing.
● Touch and hold to open the Swype settings.
To enter text via Swype: Move your finger from letter to letter to trace a word without lifting the finger until you reach the end of the
word. The following example shows how to enter the word "here". Put your finger on "h" and slide to "e", "r", and
back to "e". When complete, lift your finger off the screen and the matched words are displayed.
Tips for using Swype Text Input:
● To enter double letters, scribble slightly or make a loop on the letter. For example, to get the "ll" in "hello", scribble (or make a loop) on the "l" key.
● Lift your finger at the end of the word. A space is added automatically when you "Swype" the next word.
For more information about using Swype and its additional capabilities, including using voice entry and personalizing your Swype dictionary, touch and hold from the Swype keyboard display and then tap
Help. You can also visit swype.com for more information.
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TouchPal X

TouchPal X Keyboard offers three layouts including T26, T12 and T+. You can tap to select a layout or an input language.
You can also use Curve® to speed up text input by replacing the key tapping operation with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of the word.
The T26 Layout
The T26 layout offers an input experience similar to a computer keyboard.
● The alphabetic keys: Tap the keys to enter letters. Touch and hold a key and slide to choose more characters.
● The capital key: Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and
when locked in uppercase.
● Word prediction: Slide left or right on the space key to turn on or off prediction, as indicated by
and .
● Language and layout: Tap to select an input language or a keyboard layout.
● Pre-defined texts: Tap to enter digits and symbols. You can tap the arrow keys to turn
pages, or tap to go back to the alphabetic keys. Touch and hold or slide up on the space key to enter Emoji and emoticons.
● The delete key: Tap to delete text before the cursor. You can also slide left on the key to delete a whole word.
● Voice input: Tap and speak through the microphone.
● Edit text: Tap to open text editing options. You can move the cursor, select, copy, cut, paste,
or delete text.
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● More options: Tap to access the quick settings of TouchPal X keyboard, change the keyboard theme, and more.
● Close the keyboard: Tap . You can tap the text field again to show the keyboard.
The T12 Layout
The layout is similar to a phone pad in T12 mode.
Tap an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key and slide left or right to choose the letter or number you need.
If word prediction is enabled ( ), just tap the keys once and choose the right word.
The T+ Layout
Tap to enter the left letter on the key. Double-tap or flick right to enter the right letter/symbol on the key. You can also touch and hold a key and slide left or right to choose more letters and symbols.
If word prediction is enabled ( ), just tap the keys and choose the right word.
Curve Word Gesture
Curve allows you to enter text by moving your finger on the screen from letter to letter to enter each word. To enable and use Curve:
1. On the TouchPal X keyboard, tap > Settings and check Curve - Word gesture.
2. If prompted, tap OK to switch to the T26 layout.
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3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word.
Note: Curve is only available in the T26 layout.
Tip: Tap when you want to. If you want to enter a single letter, go ahead and tap the key. Tip: Lift your finger at the end of the word. A space is added automatically when you begin to trace the
next word.

Google Voice Typing

Google Voice typing uses Google voice recognition to convert speech to text. To use Google Voice typing:
1. Slide the status bar down when entering text and tap Change keyboard > Google voice typing.
– or –
Tap to access the voice typing feature when you are using the Google keyboard.
– or –
Tap to access the voice typing feature when you are using the Swype keyboard.
2. When you see the microphone image, speak what you want to type. The phone will work on your speech and display the transcription.
3. Continue entering text or touch DELETE to cancel the last dictated text.
Tip: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation.

Tips for Editing Text

Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, customizing the user dictionary, using predictive text, and more.
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● To move the insertion point, tap where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor.
● To select text, touch and hold or double-tap the text. The nearest word is selected, with a tab at both ends of the selection. Drag the tabs to change the selection. To cancel the selection, simply tap the text field.
● To cut or copy text, select the text you want to manipulate. Then tap (cut) or (copy) in portrait mode.
● To replace text with the clipboard text, select the text you want to replace. Then tap PASTE or .
● You can customize your personal dictionary for word suggestion and spell check. From home, tap
Apps > Settings > Language & input > Personal dictionary. Then select a language and tap to add a new word.
● Many input methods have predictive text features of their own. You may need to configure them separately. For example, when using the TouchPal X keyboard, slide left or right on the space
key to turn on or off prediction, as indicated by and . For Swype, you can tap Apps
from home and select Settings > Language & input > Swype > Settings and configure
prediction options like Auto-correction and Next word prediction.

Google Account

You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.

Create a Google Account

If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
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Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > Create an account.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts > Add account > Google.
2. Tap Or create a new account.
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3. Enter your First name and Last name, and then tap NEXT >.
4. Enter a desired Username, and then tap NEXT >. Your phone then connects to Google and checks username availability. Change the username and try again if it is already in use.
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5. When prompted, enter and reenter a password, and then tap NEXT >.
6. Confirm your country and phone number and tap NEXT >. The phone number can help you get back into your Google Account in case you forget your password. You can also tap Skip to set up the phone number later.
Note: To verify your phone number, Google will send a one-time text message to your phone. Tap SEND IT and wait for the verification to complete automatically.
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7. On the Privacy and Terms screen, tap I AGREE >.
8. Now your Google Account is ready to go. Tap NEXT > to go to the next screen.
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9. On the Google services screen, select your Google service options and tap NEXT >.
10. Select Add credit or debit card or Redeem and tap NEXT > to set up your billing or gift card information for purchasing apps, games, movies, and books in the Google Play Store app from your phone. You can also select Remind me later or and tap NEXT >.
You are signed in to your Google Account, and your phone will synchronize the selected items.

Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
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1. From home, tap Apps > Settings > Accounts > Add account > Google.
2. Enter your existing Google Account username or email, and then tap NEXT >.
3. Enter your password, and then tap NEXT >.
4. After your phone connects with the Google servers, tap ACCEPT > to agree to Google privacy policy and terms of service.
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5. On the Google services screen, select your Google service options and tap NEXT >.
6. Select Add credit or debit card or Redeem and tap NEXT > to set up your billing or gift card information for purchasing apps, games, movies, and books in the Google Play Store app from your phone. You can also select Remind me later and tap NEXT >.
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You are signed in to your Google Account.

Google Play Store

Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Sign In to Your Google Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). The company is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.

Find and Install an App

When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust.
1. From home, tap Play Store .
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2. When you open the Google Play store app for the first time, the Terms of Service window may appear. Tap ACCEPT to continue.
3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an item you're interested in, and tap the name.
Browse through featured apps. Scroll through the list of featured apps when you open Google
Play.
Search for an app. Tap on the Google Play home screen, enter the name or type of app
you’re looking for, and then tap the search key on the keyboard.
4. Tap an app to read a description about the app and user reviews.
5. Tap INSTALL (for free applications) or the price (for paid applications).
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Note: You need a Google Wallet account to purchase items on Google Play. See Google Wallet to set up
a Google Wallet account if you do not have one.
6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap ACCEPT (for free apps) or ACCEPT and then BUY (for paid apps) to begin downloading and installing the app.
If you selected a paid application, after tapping BUY, you’re redirected to the Google Wallet
screen to pay for the application before it’s downloaded to your phone.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap ACCEPT on this screen, you are responsible for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties.

Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. From home, tap Play Store .
2. Tap Menu > My apps.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap REFUND, and then tap UNINSTALL. Your app is uninstalled and the charge is cancelled.

Update an App

Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app.
Update an App Directly
1. From home, tap Play Store .
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2. Tap Menu > My apps.
3. Tap the app you want to update, and then tap UPDATE > ACCEPT.
The app update is downloaded and installed.
Note: You can also tap UPDATE ALL in My apps to install available updates for all your apps.
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Set Automatic App Updates
1. From home, tap Play Store .
2. Tap Menu > My apps.
3. Tap the app you want to set for auto-update, and then tap and check Auto-update.
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The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.

Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Play Store .
2. Tap Menu > My apps.
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3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.
The app is uninstalled and removed from your phone.

Get Help with Google Play

The Google Play store app offers an online help option if you have questions or want to know more about the app.
1. From home, tap Play Store .
2. Tap Menu > Help & Feedback.
The app will take you to the Google Play Store Help page, where you will find comprehensive,
categorized information about Google Play.

Lock and Unlock Your Screen

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power Button. Pressing the Power Button again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
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Turn the Screen On and Unlock It
1. To turn the screen on, press the Power Button.
The lock screen appears.
2. Touch and hold an empty area of the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Security Settings.
Tip: You can also swipe left on the lock screen to launch the camera.

Update Your Phone

From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
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Other functions during update: Other phone functions cannot be used during a software update.

Update Your Phone Firmware

You can update your phone's software using the Update Firmware option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Google.
2. Tap your Google Account to open the Sync screen.
If the Auto-sync data option is on, check the items you want to keep in sync.  If the Auto-sync data option is off, touch the items you want to synchronize to back up related
data.
To back up your Exchange mail information:
1. From home, tap Apps > Settings > Accounts > Corporate.
2. Tap your corporate account to open the Sync screen.
If the Auto-sync data option is on, check the items you want to keep in sync.  If the Auto-sync data option is off, touch the items you want to synchronize to back up related
data.
To back up stored text messages:
1. From home, tap Messaging .
2. Select the text message from the list to view the message thread.
3. Tap a portion of the text message from the string. The Message options context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap .
To back up your Google apps:
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1. From home, tap Play Store .
2. Tap Menu > My apps > ALL tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
4. Follow the onscreen instructions.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied.
As an added precaution, to preserve any data on your SD card, please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Storage > Unmount SD card.
Update Your Phone’s Firmware
Once you have backed up all your data, use the Update Firmware option to update your phone’s firmware.
1. From home, tap Apps > Settings > System updates.
2. Tap Update Firmware.
Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notifications panel.
1. Locate the System Update Available icon ( ) in the status bar.
2. Drag the status bar down.
3. Tap to open the update screen.
4. Follow the onscreen instructions to restart and install the update.
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Confirm Your Current Phone Firmware
1. From home, tap Apps > Settings > About phone.
2. Locate the Baseband version read-only field.
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Update Your Android Operating System

This option allows you to update the Android Operating System (OS) on your phone via an over-the-air connection.
1. From home, tap Apps > Settings > System updates > Update ZTE Software.
2. Follow the onscreen instructions.

Update Your Profile

This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
1. From home, tap Apps > Settings > System updates > Update Profile.
2. Follow the onscreen instructions.
The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
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Update Your PRL

This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps > Settings > System updates > Update PRL.
2. Follow the onscreen instructions.
The phone will download and install the PRL update and you will see a confirmation when
complete.
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Your Phone Interface

Item
Description
Status bar
The status bar displays icons to notify you of phone and service status information on the right side (such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time) and notifications on the left side (such as notifications for incoming messages, missed calls, and application updates).
Widget
Widgets are self-contained onscreen apps that reside on your phone’s home screen.
Application icons
Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish.
The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notifications panel.

Home Screen Basics

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Layout

Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
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Item
Description
Folder
You can group shortcuts on the home screen into folders for convenient access.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location
on all of your phone’s home screens. These are customizable except for the
Applications (Apps) shortcut, which remains static.
Application list (Apps)
Tap to open the application (apps) list. The Apps icon is a primary shortcut available from all home screens.
Recent Apps Key
Tap to display a list of recently used applications.
Home Key
Tap to display the main home screen.
Back Key
Tap to return to the previous screen.
Note: Your phone’s home screens cycle through so that you can keep swiping in one direction and make it back to the main home screen. The small circles above the primary shortcuts let you know your current screen position.
Tip: Tap the Home Key to return to the main home screen from any other screen.

Extended Home Screens

In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Tap the Home Key to display the main home screen and then
drag across the screen to move from the main screen to an extended screen. There are up to eight and at least two extended screens available in addition to the main home screen.
● If you are not already using the maximum number of screens for your phone, you can add more screens when adding a shortcut or widget to the home screen. See Add Shortcuts to the Home
Screen and Add Widgets to the Home Screen.
● If there are more than two extended screens and you remove all contents from one screen, the empty screen is deleted automatically.
● While on an extended screen, tap the Home Key to return to the main home screen.
To delete or set the home screens:
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■ From any home screen, touch and hold an empty area to display thumbnail images of all screens.
Icon
Notification
New text message
To delete a home screen, tap on the corner of its thumbnail and select OK.
To set a home screen as the main home screen, tap at the bottom of its thumbnail.  To change the order of the screens, touch and hold a thumbnail and drag it left or right to a
new position.

Status Bar

The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications panel or access the quick settings menu, tap the status bar and drag it down.
Status Bar Layout
Main Notification Icons
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Icon
Notification
New multimedia message
New messages from the Email app
/
New message(s) from the Gmail app
Missed call
New voicemail
New Hangout message
Upcoming event
USB connection
Call in progress
Downloading or receiving data
Uploading or sending data
Open Wi-Fi network detected
Wired headset connected
/
Music playing
Updates available from the Google Play Store
SD card unmounted and safe to remove
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Main Status Icons
Icon
Status
Bluetooth® active
GPS active
Wi-Fi® active
Wi-Fi transferring data
Signal strength
3G network available
Enhanced 4G LTE network available
/
Using mobile data
Airplane mode
Alarm set
Battery full
Battery low
Battery charging
Priority mode
Silent mode
Vibration mode
Speakerphone on
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Icon
Status
Microphone off

Notifications Panel

Drag the status bar down to open the notifications panel. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
Open the Notifications Panel
■ Drag the status bar down. (Slide your finger down from the top of the screen.)
The notifications panel opens. To check notifications, tap an item in the list.
Close the Notifications Panel
■ Drag the notifications panel up. (Slide your finger up from the bottom of the screen.) – or –
■ Tap the Back Key to close the notifications panel.
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Notifications Panel Layout
The notifications panel gives you access both to notifications and the quick settings menu.

Customize the Home Screen

Learn how to set the wallpaper or theme, and add, move, or remove shortcuts, widgets, and folders from the home screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Delete .
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
home screen menu. Menu options include Widgets, Wallpapers, Theme, and Effect.

Change the Wallpaper

Select and assign your phone’s background wallpaper.
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1. From home, touch and hold an empty space, and then tap Wallpapers.
You can also access the wallpaper menu through settings. From home, tap Apps >
Settings > Display > Wallpaper.
2. Tap an option to select the wallpaper.
3. If necessary, tap Set wallpaper.
The wallpaper is set.
Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap .

Change the Theme

Each theme contains a unique set of icons. You can change the theme to the one you like.
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1. From home, touch and hold an empty space, and then tap Theme.
2. Tap the theme you like.
The theme is set.

Add Shortcuts to the Home Screen

You can add shortcuts for quick access to favorite apps from the home screen.
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1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
Note: If there are less than eight extended home screens, you can add a new extended home screen while you add a shortcut. Just drag the app icon to the right edge of the screen and drop it after you reach the right-most screen.
The shortcut is added to the home screen.

Add Widgets to the Home Screen

You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, a widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
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1. From home, touch and hold an empty space, and then tap Widgets.
2. Touch and hold a widget icon.
The icon will disengage and float with your finger.
3. Drag the icon to an empty location on one of the home screens.
Note: If there are less than eight extended home screens, you can add a new extended home screen while you add a widget. Just drag the widget icon to the right edge of the screen and drop it after you reach the right-most screen.
The widget is added to the home screen.

Add Folders to the Home Screen

You can group home screen shortcuts into folders for convenient access.
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1. From home, touch and hold a shortcut you want to place in a folder.
2. Drag the shortcut to Folder at the top left and release it.
A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap Done.
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Phone App

The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more.

Place and Answer Calls

The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume Buttons during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.

Call Using the Phone Dialer

The most ―traditional‖ way to place a call is by using the phone’s dialer screen.
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1. From home, tap Phone > to display the dialer screen.
The dialer screen opens.
2. Tap the number keys on the dialpad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
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3. Tap to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap .
The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, touch and hold Emergency call (ICE).
2. Tap next to 911.
As long as you are in an area covered by wireless service, the emergency call is placed.
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To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone > .
3. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Answer Phone Calls

The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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Answer an Incoming Call
1. When a call arrives, drag down to answer it.
The call begins.
2. To end the call, tap .
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The call ends.
Mute the Ringing Sound
■ Press the Power Button or the Volume Buttons to mute the ringer without rejecting the call.
Reject an Incoming Call
■ When a call arrives, drag up to reject it.
The ringtone or vibration will stop and call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
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1. When a call arrives, drag up from the bottom of the screen.
You will see a list of preset text messages.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the Phone app, tap
Menu > Settings > General settings > Quick responses and tap a message to edit it.

In-Call Screen Layout and Operations

While you’re on a call, you will see a number of onscreen options.
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In-Call Screen Layout
Tap More to display all available options. Tap options to activate them during a call.
● Add call: Tap to make another call separately from the current call, which is put on hold. When both calls are connected, you can tap Merge calls to join the two calls into a conference call.
● Message: Open the Messaging app and view your text and multimedia messages.
● Contacts: Open the Contacts app and view your contacts list.
● Dialpad: Toggle the appearance of the onscreen keypad. You can use it during a call to enter
additional numbers, such as an extension, account number or password.
● Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).
Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume Buttons.)
Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
Note: When a Bluetooth headset is connected to your phone, you can route the audio through the Bluetooth headset ( ), the phone earpiece ( ), or the phone speaker ( ). Tap one of these icons
and select Speaker, Handset earpiece, or Bluetooth to change how the audio is routed.
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● End call: Tap to end the current call.

Place a Call from Contacts

You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone to display the phone app.
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2. Tap CONTACTS to display the Contacts list.
The contacts list appears.
3. Tap a contact.
4. Tap the number you want to call.
The phone dials the number. The call begins when the other party answers.
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5. To end the call, tap .
The call ends.
Tip: You can also place a call directly from the Contacts list. Tap next to the entry you want to call to place a call to the entry’s default number.

Call from Call Logs

The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone to display the phone app.
2. Tap RECENT CALLS to display the recent call history.
Tip: To view the complete call history, scroll to the bottom of RECENT CALLS and tap View full call history.
3. Tap next to an entry to call the number.
The phone dials the number. The call begins when the other party answers.
For additional options, tap the name or number.
4. To end the call, tap . The call ends.
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Optional Services

The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more.

Voicemail Setup

You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. From home, tap Phone > to display the dialer screen.
2. Touch and hold to dial your voicemail number.
Your phone dials the voicemail access number.
3. Follow the system prompts to:
Create your password.  Record your name announcement.  Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.

Visual Voicemail

Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current
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voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.

Set Up Visual Voicemail

Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
1. From home, tap Voicemail .
You’ll see a Personalize your voicemail prompt.
2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
3. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services.
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Review Visual Voicemail

Visual Voicemail lets you easily access and select which messages you want to review.
1. From home, tap Voicemail .
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You will see the voicemail inbox.
2. Tap a message to review it.
Tip: There are several icons at the bottom of the review screen for deletion, sharing, calling, and other options. For an explanation of all your options, tap Menu > Help > Messaging > Receiving
Messages > Message Playback.

Listen to Multiple Voicemail Messages

When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.
The next or previous message is displayed. You can tap to play it.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one.

Visual Voicemail Options

Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
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1. From home, tap Voicemail .
2. Tap a message to review it. The following options are available while reviewing a voicemail message:
Call to call the sender.
Share to share the message. Options depend on the applications installed.
Delete to delete the voice message.
Reply to reply to the message.
Tap > Archive to archive the current message. You can find it in the Archive box.
Note: Not all options are available for all messages.

Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.
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1. From home, tap Voicemail .
2. Tap Menu > Settings.
You will see the voicemail settings menu.
3. Select an option to change its settings.
Avatar  Display
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Help  Preferences  Sound  Updates  About Voicemail
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
1. From home, tap Voicemail .
2. Tap Menu > Settings > Preferences > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages.
1. From home, tap Voicemail .
2. Tap Menu > Settings > Display > Display name.
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3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages).
4. Tap OK to save your information.

Caller ID Blocking

Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone > .
2. Tap .
3. Enter a phone number.
4. Tap .
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Customer Service.

Call Waiting

When you’re on a call, Call Waiting alerts you to incoming calls. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you’re on a call:
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■ Tap Answer. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap More > Flash.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by
pressing before placing your call. Call Waiting is automatically reactivated once you end the call.

Call Forwarding

Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone > .
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap .
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You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
Setting
Description
Contact display options
Set up the way contacts are displayed and sorted in the contacts list in the Phone app.
Sounds and vibrate
Set up the default ringtone for incoming calls and enable/disable vibration or keypad tones.
Quick responses
Edit the text messages that you can quickly send to rejected callers.
Phone account settings
Manage Internet calling accounts and set Internet calling options.
Voicemail
Adjust your voicemail settings.
TTY mode
Select a TTY mode for your phone to work with a teletypewriter.
Hearing aids
Turn on or off hearing aids compatibility.
Noise reduction
Reduce background noise during calls.
Speed dial
Set speed dialing keys.
DTMF tones
Set the length of Dual-Tone Multi-Frequency signal tones.
Call ended operation tips
Get operation tips when you end a call.
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. From home, tap Phone > .
2. Tap .
3. Tap .
You will hear a tone to confirm the deactivation.

Call Settings

Your phone’s Call Settings and General Settings menus let you configure your voicemail options and a number of other settings for the phone application.
Call and General Settings Options
Use the Call Settings and General Settings menus to adjust the following settings:
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Setting
Description
Voice privacy
Use enhanced privacy mode.
Plus code dialing setting
Enable plus code dialing and set international dialing code.
Use the Call Settings Menu
1. From home, tap Phone .
The phone app opens.
2. Tap Menu > Settings.
The Settings menu appears.
3. Configure your options.
Tap a menu item to display its options.  Select your options and follow the prompts to set them.
Your settings options are set.

Contact Display Options

You can change the way contacts are displayed and sorted in the CONTACTS list of the Phone app.
1. From home, tap Phone .
2. Tap Menu > Settings > General settings.
3. Tap Sort by and select First name or Last name to change the way contacts are sorted in the list.
– or –
Tap Name format and select First name first or Last name first to change the way contact names are displayed in the list.

Sounds and Vibrate Settings

You can set the default incoming call ringtone, dialpad tones, and vibration.
1. From home, tap Phone .
2. Tap Menu > Settings > General settings.
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3. Tap Phone ringtone to select a ringtone.
– or –
Check Dialpad tones or Also vibrate for calls to make the phone play tones when you tap the keypad or make the phone vibrate when it rings for incoming calls.

Quick Responses

This menu allows you to edit the text response that you can quickly send to the caller when you reject a call. See " Reject a Call and Send a Text Message" in Answer Phone Calls.
1. From home, tap Phone .
2. Tap Menu > Settings > General settings.
3. Tap Quick responses.
4. Tap a preset response.
5. In the window that opens, edit the message and tap OK.

Phone Account Settings

If you need to add an Internet calling account or set Internet calling options, use the Phone account settings menu.
Add an Internet Calling Account
1. From home, tap Phone .
2. Tap Menu > Settings > Call settings.
3. Tap Phone account settings > SIP accounts > ADD ACCOUNT.
4. Follow the instructions from your Internet calling service provider to configure the settings for your account.
5. Tap SAVE.
Set Which calls use Internet Calling
You can configure your phone to place all calls using Internet calling (when you're connected to a Wi-Fi network), or just calls to Internet calling addresses.
1. From home, tap Phone .
2. Tap Menu > Settings > Call settings.
3. Tap Phone account settings > Use SIP calling.
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