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WARP 7
User Manual
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Table of contents
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Zte WARP 7 User Manual

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User Guide
[UG template version 15b]
[boost_zte_N9519_ug_en_031616_d5]
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Table of Contents

About the User Guide............................................................................................................................ 1
Parts and Functions .............................................................................................................................. 2
nano-SIM Card ...................................................................................................................................... 4
SD Card ................................................................................................................................................ 6
Insert SD Card .............................................................................................................................. 7
Unmount the SD Card ................................................................................................................... 8
Remove SD Card .......................................................................................................................... 8
Format SD Card ............................................................................................................................ 9
Use SD Card as Internal Storage ............................................................................................... 11
Battery Use ......................................................................................................................................... 16
Insert the Battery ......................................................................................................................... 16
Remove the Battery .................................................................................................................... 17
Charge the Battery ...................................................................................................................... 18
Turn Your Phone On and Off .............................................................................................................. 19
Use the Touchscreen .......................................................................................................................... 20
Activation and Service ........................................................................................................................ 23
Complete the Setup Screens .............................................................................................................. 23
Basics .................................................................................................................................................. 27
Home Screen and Applications (Apps) List ................................................................................ 27
Phone Settings Menu .................................................................................................................. 29
Portrait and Landscape Screen Orientation ................................................................................ 30
Capture Screenshots .................................................................................................................. 31
Applications ......................................................................................................................................... 31
Launch Applications .................................................................................................................... 31
Apps List ..................................................................................................................................... 32
Phone Number .................................................................................................................................... 35
Silent/Vibration Mode .......................................................................................................................... 35
Do Not Disturb Mode........................................................................................................................... 36
Airplane Mode ..................................................................................................................................... 37
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Enter Text ............................................................................................................................................ 38
Touchscreen Keyboards ............................................................................................................. 38
Google Keyboard ........................................................................................................................ 38
TouchPal ..................................................................................................................................... 40
Google Voice Typing ................................................................................................................... 44
Tips for Editing Text .................................................................................................................... 44
Google Account ................................................................................................................................... 45
Create a Google Account ............................................................................................................ 45
Sign In to Your Google Account.................................................................................................. 46
Google Play Store ............................................................................................................................... 47
Find and Install an App ............................................................................................................... 48
Request a Refund for a Paid App ............................................................................................... 49
Update an App ............................................................................................................................ 49
Uninstall an App .......................................................................................................................... 52
Get Help with Google Play .......................................................................................................... 54
Lock and Unlock Your Screen ............................................................................................................ 54
Update Your Phone............................................................................................................................. 55
Update Your Phone Firmware .................................................................................................... 56
Update Your Android Operating System .................................................................................... 58
Update Your Profile ..................................................................................................................... 59
Update Your PRL ........................................................................................................................ 59
Home Screen Basics........................................................................................................................... 61
Home Screen Layout .................................................................................................................. 61
Extended Home Screens ............................................................................................................ 62
Status Bar and Notification Panel ....................................................................................................... 63
Status Bar ................................................................................................................................... 63
Notification Panel ........................................................................................................................ 65
Customize the Home Screen .............................................................................................................. 67
Change the Wallpaper ................................................................................................................ 67
Change the Theme ..................................................................................................................... 68
Add Shortcuts to the Home Screen ............................................................................................ 69
Add Widgets to the Home Screen .............................................................................................. 70
Add Folders to the Home Screen................................................................................................ 71
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Place and Answer Calls ...................................................................................................................... 73
Call Using the Phone Dialer ........................................................................................................ 73
Call Emergency Numbers ........................................................................................................... 76
Answer Phone Calls .................................................................................................................... 77
In-Call Screen Layout and Operations ........................................................................................ 81
Place a Call from Contacts ......................................................................................................... 83
Call from Call Logs ...................................................................................................................... 84
Optional Services ................................................................................................................................ 85
Voicemail Setup .......................................................................................................................... 85
Visual Voicemail .......................................................................................................................... 86
Set Up Visual Voicemail .............................................................................................................. 86
Review Visual Voicemail ............................................................................................................. 88
Listen to Multiple Voicemail Messages ....................................................................................... 89
Visual Voicemail Options ............................................................................................................ 90
Configure Visual Voicemail Settings ........................................................................................... 91
Caller ID Blocking ....................................................................................................................... 92
Call Waiting ................................................................................................................................. 92
Conference Calling ..................................................................................................................... 93
Phone App Settings ............................................................................................................................ 95
Display Options ........................................................................................................................... 96
Sounds and Vibrate Settings ...................................................................................................... 97
Quick Responses ........................................................................................................................ 97
Voicemail Settings ...................................................................................................................... 97
Speed Dial................................................................................................................................... 98
DTMF Tones ............................................................................................................................... 98
Voice Privacy .............................................................................................................................. 98
Plus Code Dialing Setting ........................................................................................................... 98
TTY Mode ................................................................................................................................... 99
Hearing Aids.............................................................................................................................. 100
Noise Reduction ........................................................................................................................ 100
Add a Contact ................................................................................................................................... 101
View Contacts ................................................................................................................................... 104
Contacts Screen Layout .................................................................................................................... 106
Edit a Contact .................................................................................................................................... 107
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Delete a Contact ............................................................................................................................... 108
Share a Contact ................................................................................................................................ 109
Import Contacts ................................................................................................................................. 110
Back Up Contacts ............................................................................................................................. 112
Text and Multimedia Messaging ....................................................................................................... 115
Send a Text Message ............................................................................................................... 115
Send a Multimedia Message (MMS) ......................................................................................... 116
Save and Resume a Draft Message ......................................................................................... 118
New Messages Notification ....................................................................................................... 118
Manage Message Conversations ............................................................................................. 119
Text and MMS Options ............................................................................................................. 121
Gmail ................................................................................................................................................. 122
Create and Send a Gmail Message .......................................................................................... 122
Check Received Gmail Messages ............................................................................................ 123
Use Gmail Labels ...................................................................................................................... 125
Archive Gmail Threads ............................................................................................................. 125
Mute Gmail Threads ................................................................................................................. 126
Delete Gmail Threads ............................................................................................................... 127
Search Gmail Messages ........................................................................................................... 128
Report Spam or Phishing Gmail ............................................................................................... 129
Add Another Google (Gmail) Account ...................................................................................... 130
Switching between Gmail Accounts .......................................................................................... 131
Email ................................................................................................................................................. 132
Set Up an Email Account .......................................................................................................... 132
Add an Email Account ............................................................................................................... 133
Add an Exchange ActiveSync Account ..................................................................................... 135
Compose and Send Email ........................................................................................................ 136
Open Email Messages .............................................................................................................. 137
Delete an Email Account ........................................................................................................... 138
Manage Your Email Inbox ......................................................................................................... 139
Exchange ActiveSync Email Features ...................................................................................... 140
Browser ............................................................................................................................................. 142
Use the Browser ....................................................................................................................... 142
Add a Bookmark ....................................................................................................................... 143
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View Browser History ................................................................................................................ 145
Open New Browser Tabs .......................................................................................................... 145
Browser Settings ....................................................................................................................... 146
Chrome Browser ............................................................................................................................... 147
Camera Overview ............................................................................................................................. 149
Take Pictures and Record Videos .................................................................................................... 149
Take a Picture ........................................................................................................................... 150
Record Videos .......................................................................................................................... 152
View Pictures and Videos Using Gallery........................................................................................... 153
Edit Pictures ...................................................................................................................................... 155
Share Pictures and Videos ............................................................................................................... 158
Send Pictures or Videos by Email ............................................................................................ 158
Send a Picture or Video by Multimedia Message ..................................................................... 160
Send Pictures or Videos Using Bluetooth ................................................................................. 162
Share Pictures or Videos via Additional Apps or Social Media ................................................ 164
Share Videos on YouTube ........................................................................................................ 166
Camera Settings ............................................................................................................................... 168
Switch Camera Modes .............................................................................................................. 168
Set Camera Functions .............................................................................................................. 169
Calculator .......................................................................................................................................... 170
Calendar ............................................................................................................................................ 170
Add an Event to the Calendar ................................................................................................... 171
View Calendar Events ............................................................................................................... 173
Sync Calendars ......................................................................................................................... 174
Synchronize an Exchange ActiveSync Calendar...................................................................... 177
Clock ................................................................................................................................................. 177
Set Alarms................................................................................................................................. 178
Additional Clock Features ......................................................................................................... 180
Facebook .......................................................................................................................................... 182
Install the Facebook App on Your Phone ................................................................................. 182
Use Facebook ........................................................................................................................... 184
File Manager ..................................................................................................................................... 184
Google Search .................................................................................................................................. 185
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Use Google Search ................................................................................................................... 185
Use Google Voice Search ......................................................................................................... 185
Hangouts ........................................................................................................................................... 186
Google Maps ..................................................................................................................................... 188
Music Player ...................................................................................................................................... 191
Listen to Music Using the Music Player .................................................................................... 191
The Playback Screen ................................................................................................................ 192
Create a Playlist ........................................................................................................................ 193
Manage Playlists ....................................................................................................................... 193
Manage Songs in a Playlist ....................................................................................................... 195
Set a Song as Ringtone ............................................................................................................ 196
Google Play Music App ..................................................................................................................... 197
Play Music with Google Play..................................................................................................... 197
Google Play Music Screen Layout ............................................................................................ 199
Create Playlists in Google Play Music ...................................................................................... 201
Sound Recorder ................................................................................................................................ 203
Twitter ............................................................................................................................................... 204
Install the Twitter App on Your Phone ...................................................................................... 204
Tweet on Twitter ....................................................................................................................... 205
LinkedIn ............................................................................................................................................. 206
Install the LinkedIn App on Your Phone ................................................................................... 206
Sign In to Your LinkedIn Account ............................................................................................. 206
YouTube ............................................................................................................................................ 206
View YouTube Videos ............................................................................................................... 206
Post a Video to YouTube .......................................................................................................... 207
Transfer Files between Your Phone and a Computer ...................................................................... 209
Wi-Fi .................................................................................................................................................. 211
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 211
Wi-Fi Settings ............................................................................................................................ 212
Disconnect Wi-Fi ....................................................................................................................... 214
Wi-Fi Direct ............................................................................................................................... 216
Hotspot ...................................................................................................................................... 218
Tethering ........................................................................................................................................... 219
Bluetooth ........................................................................................................................................... 221
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Bluetooth Information ................................................................................................................ 221
Enable the Bluetooth Feature ................................................................................................... 221
Pair Bluetooth Devices .............................................................................................................. 222
Connect to a Paired Bluetooth Device ...................................................................................... 224
Send Information Using Bluetooth ............................................................................................ 225
Receive Data via Bluetooth ....................................................................................................... 228
Basic Settings ................................................................................................................................... 230
Wi-Fi Settings Menu .......................................................................................................................... 232
Bluetooth Settings ............................................................................................................................. 235
Mobile Network Settings ................................................................................................................... 236
Data Usage Settings ......................................................................................................................... 238
More Settings .................................................................................................................................... 240
Airplane Mode ................................................................................................................................... 241
Virtual Private Networks (VPN) ......................................................................................................... 242
Prepare Your Phone for VPN Connection ................................................................................ 242
Set Up Secure Credential Storage ........................................................................................... 243
Add a VPN Connection ............................................................................................................. 243
Connect to or Disconnect from a VPN ...................................................................................... 244
Default SMS App Settings ................................................................................................................ 245
USB Tethering ................................................................................................................................... 246
Bluetooth Tethering ........................................................................................................................... 246
Display Settings ................................................................................................................................ 246
Sound & Notification Settings ........................................................................................................... 248
Security Settings ............................................................................................................................... 250
Screen Lock Settings ........................................................................................................................ 252
Screen Lock .............................................................................................................................. 253
Disable the Screen Lock ........................................................................................................... 258
Navigation Key Setting ...................................................................................................................... 259
Date & Time Settings ........................................................................................................................ 259
Language & Input Settings ................................................................................................................ 261
Location Settings ............................................................................................................................... 263
Storage Settings ................................................................................................................................ 264
Battery Settings ................................................................................................................................. 265
Apps Settings .................................................................................................................................... 266
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Memory Setting ................................................................................................................................. 268
Users Settings ................................................................................................................................... 268
Connect to PC Settings ..................................................................................................................... 270
Backup & Reset ................................................................................................................................ 270
Accounts ........................................................................................................................................... 273
Accessibility Settings......................................................................................................................... 275
Printing .............................................................................................................................................. 276
Connect Your Printer to Your Google Account ......................................................................... 277
Use Cloud Print on Your Phone ................................................................................................ 277
Activate This Device.......................................................................................................................... 279
System Updates ................................................................................................................................ 279
About Phone ..................................................................................................................................... 280
Troubleshooting ................................................................................................................................ 282
Specifications .................................................................................................................................... 283
Boost Account Information and Help ................................................................................................ 284
Manage Your Account .............................................................................................................. 284
Re-Boost ................................................................................................................................... 285
Copyright Information ........................................................................................................................ 285
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Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new ZTE Warp® 7. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping Home
. Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDXC™ card is referred to as an "SD Card" or a "memory card."
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Get Started

The following topics give you all the information you need to set up your phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
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Part
Description
Ambient light and proximity sensor
Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.
Front camera lens
Takes pictures and records videos while facing the screen, and allows you to video conference.
Earpiece
Lets you hear the caller and automated prompts.
Touchscreen
Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one­tap access to all of your features and applications.
Volume keys
Allow you to adjust the ringtone or media volume or adjust the voice volume during a call.
Power/Lock key
Lets you turn the phone on or off, turn airplane mode on or off, turn the screen on or off, or restart the phone.
Recent Apps key
Displays a list of recently used applications.
Home key
Returns you to the home screen. The light beneath the key blinks when you charge the battery or you have a notification or alert.
Back key
Lets you return to the previous screen, or close a dialog box, options menu, the notification panel, or onscreen keyboard.
Speaker
Lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
USB charger/accessory port
Allows you to connect the phone charger or the USB cable (included).
Microphone
Transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos. The microphone on top of the phone is useful for canceling ambient noise during a phone call.
Flash
Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. You can also use it as a torch.
Back camera lens
Lets you take pictures and videos.
3.5 mm headset jack
Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
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CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

nano-SIM Card

The nano-SIM card is an IC card containing phone number and other customer information.
Handling a nano-SIM Card
Keep the following in mind when handling a nano-SIM card.
● Customer is responsible for any damage caused by inserting nano-SIM card in another-brand IC card reader, etc. Boost Mobile is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage nano-SIM card.
● See instructions included with nano-SIM card for handling.
● nano-SIM card is the property of Boost Mobile.
● nano-SIM card is replaceable (at cost) in case of loss/damage.
● Return nano-SIM card to Boost Mobile when canceling subscription.
● Returned nano-SIM cards are recycled for environmental purposes.
● Note that nano-SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on nano-SIM card.
Boost Mobile is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your nano-SIM card or phone (nano­SIM card inserted) is lost/stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing nano-SIM card.
Insert nano-SIM Card
Follow these instructions to insert a nano-SIM card. Remember to power off your phone before inserting a nano-SIM card.
Note: Your phone’s nano-SIM card is preinstalled. These instructions are for reference only.
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1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove the battery.
Lift upward gently as shown.
3. Insert the nano-SIM card.
Insert gently with gold IC chip facing downward.
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4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 64 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Boost Mobile is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove battery while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if
swallowed.
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Insert SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Insert SD card.
Insert SD Card all the way gently without bending and with terminals facing down.  Insert only SD Cards.
3. Attach the battery cover.
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Make sure all the tabs are secure and there are no gaps around the cover.

Unmount the SD Card

Always unmounts the SD card before removing it from your phone.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap Unmount next to the name of your SD card.
The text below your SD card name changes from its space usage to Ejected. The card is now
unmounted.

Remove SD Card

Follow these instructions to remove an SD card. Always unmount the SD card or power the phone off before removing an SD card.
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1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove SD card.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.

Format SD Card

When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
1. From home, tap Apps > Settings .
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2. Tap Storage.
3. Tap the SD card name below Portable storage.
4. Tap Format, and then tap Erase & format to confirm.
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All data on the SD card is erased, and the card is formatted for use on your phone. Tap Done
to exit.

Use SD Card as Internal Storage

You can use an optional SD card as an extension of the internal storage and save data, apps, and media files on it. This requires formatting that erases all data on the card and after that the card will only work in this phone. If you move the SD card to another device, it needs to be formatted before it can be used.
CAUTION! As part of the internal storage, the SD card may have data on it that is necessary for some apps to function normally. Therefore, do not remove or replace the card randomly.
Set Up the SD Card as Internal Storage
Before using the SD card as internal storage, you need to set the card up.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap the SD card name below Portable storage.
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4. Tap Format as internal, and then tap Erase & format to confirm.
5. The phone will prompt you to move your photos, files and other data from the phone storage to the SD card. Tap Move now or Move later and tap NEXT. Follow the onscreen instructions to continue.
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Note: If you move files and data to the SD card, it will be used to save new apps data and personal data (such as photos and videos) and only the SD card is accessible from a computer. If you choose not to move, new apps data and personal data is saved to the phone storage and the SD card is not accessible from a computer.
Move Data Between Internal Storage and SD Card
While you can choose the save location for data and files while setting up the SD card as internal storage, you can move the files and data between the SD card and the phone any time afterwards.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Below Device storage, tap Phone or the SD card name.
If you want to move data and files from the phone to the SD card, tap the SD card name.  If you want to move data and files from the SD card to the phone, tap Phone.
4. Tap Migrate data > Move.
Existing app data and personal files are moved to the destination storage. The destination is
used to save new apps data and personal data (such as photos and videos) and only the destination is accessible from a computer.
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Move an App Between Phone and SD Card
With the SD card as part of the internal storage, you can move some apps between the card and the phone freely.
1. From home, tap Apps > Settings > Apps.
2. Tap the app you want to move.
3. In the App info screen, tap Change storage and select the new storage for the app.
4. Tap Move.
Note: Not all apps can be moved.
Remove the SD Card as Internal Storage
While the SD card is used as internal storage, you can still unmount and remove the card while the phone is on.
1. From home, tap Apps > Settings > Storage.
2. Tap the SD card name below Device storage.
3. Tap Eject > Eject.
Note: Moved data and apps to the phone storage as instructed above before ejecting the card. Otherwise some apps and files may not be accessible or usable until you install the card back.
4. When the screen prompts the card is safely ejected, you can now remove it from the phone.
Reformat SD Card as Portable Storage
If you no longer want to use your SD card as internal storage, you can reformat the card as portable storage.
Note: Moved data and apps to the phone storage as instructed above before formatting the card. Otherwise some apps and files may not be permanently lost.
1. From home, tap Apps > Settings > Storage.
2. Tap the SD card name below Device storage.
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3. Tap Format as portable.
4. Tap Format.
The SD card is formatted and mounted to the phone as portable storage. Tap Done to finish.
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Battery Use

The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety. Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery. Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.

Insert the Battery

Follow these instructions to insert your phone’s battery safely and properly.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Insert the battery.
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Align the contacts of the battery with the contacts in the phone.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.

Remove the Battery

Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery.
1. Remove the battery cover.
Lift gently in the direction shown.
2. Remove the battery.
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Lift upward gently as shown.

Charge the Battery

Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer.
Charge Using the AC Adapter
1. Plug the USB connector into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
The light beneath the Home key illuminates when charging starts. Fully charging a battery may
take up to three hours.
4. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the
AC adapter.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cord into the USB charger/accessory port on the bottom of your phone.
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2. Insert the large end of the USB cord into an external USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
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Turn Your Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
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Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
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Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details.
Note: The Auto-rotate feature needs to be enabled for the screen orientation to automatically change. From home, tap Apps > Settings > Display and tap Auto-rotate screen.
Tip: You can also access the screen rotation setting from the notification panel. Pull down the status bar and tap Portrait or Auto-rotate to select or deselect the option.
Pinch and Spread
―Pinch‖ the screen using your thumb and forefinger to zoom out or ―spread‖ the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
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Activation and Service

Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s serial number (MEID), printed on a sticker inside the battery compartment.
For more information about your Boost Mobile account, see Boost Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com and click Activate.
2. Choose an activation option and click Next.
3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of your phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you’ll be able to start using your phone.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically.
You can also start the activation process manually.
■ From home, tap Apps > Settings > Activate this device.

Complete the Setup Screens

The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
1. On the Talkback screen, activate the Talkback feature by double-tapping the center of the screen if you have sight problems, or tap Accessibility to explore other accessibility features.
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If you have no accessibility problem with the phone, tap Next.
2. On the Language screen, select a language and tap Next to get started.
3. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
Select Wi-Fi network – If prompted, follow the prompts to sign in to an available Wi-Fi
network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
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Name – If applicable, enter your first and last name and tap Next. This information is used by
the phone to personalize certain apps.
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Protect your phone – Check Protect this device and tap Next to set up a screen lock, or
uncheck this option and tap Skip to go to the next screen.
Note: You can always set up a screen lock in Settings. See Screen Lock.
Google services – Select your Google location and service options and then tap Next.
4. Tap Done. Your setup is now complete.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from Google Play, you must link your phone to a Google Account.
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Basic Operations

The following topics outline basic features and operations of your phone.

Basics

The following topics offer an overview of your phone’s basic operations.

Home Screen and Applications (Apps) List

Most of your phone’s operations originate from the home screen or the apps list.
1. From any screen tap Home to display the home screen.
2. Tap Apps to display the apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function. For example, to open Calculator, tap Home to get to the home screen and then tap Apps > Calculator .
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■ Tap Back to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the Recent Apps key.
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■ Tap Recent Apps to view a list of recently used applications.

Phone Settings Menu

You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Pull down the status bar and tap Settings .
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For more information, see Settings.

Portrait and Landscape Screen Orientation

The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.
Note: Not all screens will adjust for landscape orientation.
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Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Portrait or Auto-rotate to turn the option on or off. If the screen rotation option is not available, tap to display the full options list.
Note: You can also set the rotation option from the main settings menu. From home, tap Apps > Settings > Display > Auto-rotate screen.

Capture Screenshots

You can use your phone’s power and volume keys to capture screenshots.
■ Press and hold the Power/Lock key and the Volume Down key at the same time to capture a
screenshot of the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .

Applications

The following topics describe how to access the applications (apps) list and launch apps on your phone.

Launch Applications

All installed apps can be accessed and launched from the apps list.
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1. From home, tap Apps .
App
Function/Service
Browser
Browse the Internet.
Calculator
Perform basic and advanced mathematical equations.
Calendar
Organize your time and reminds you of important events.
Camera
Take and share pictures and videos.
The apps list opens.
2. Tap an app icon to launch the corresponding application.
The application opens.

Apps List

The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone.
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App
Function/Service
Chrome
Browse the Internet and get your bookmarks, browsing history, and more synced with your Google Account.
Clock
Set alarms, view time in time zones around the world, use stopwatch, or set a time and count down to zero.
Contacts
Store and manage contacts saved in your phone as well as contacts synchronized with your web accounts and computer.
Dolby Audio
Manage the Dolby Audio settings for enhanced audio experience with your phone.
Downloads
Check the record of files you have downloaded using apps such as Browser or Email.
Drive
Store and share files on Google servers for free after you sign in to your Google Account.
Email
Send and receive emails from your webmail accounts or your corporate email accounts.
File Manager
View and manage files stored on your phone's internal storage and your SD card as well as a USB device when they are available.
Gallery
View and manage pictures and videos on your phone.
Gmail
Send and receive emails from your POP3 and IMAP email accounts as well as your Google Accounts.
Google
Use Google search or get information when you need it with Google Now.
Google+
Socialize with friends on the Google+ online community.
Hangouts
Chat with Google+ friends or send text or multimedia messages.
Maps
Find your place on the map and find your way in the world.
Messaging
Exchange text messages (SMS) and multimedia messages (MMS).
Music
Play audio files stored on your phone.
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App
Function/Service
Phone
Place and receive calls and use voicemail.
Photos
Manage photos on the phone and your Google Account.
Play Books
Buy and read the electronic version of new bestsellers and classics.
Play Games
Buy and play games from the Google Play Store. Share your gaming experience and progress with your friends.
Play Movies &
TV
Purchase, download and watch the latest and your favorite movies and TV shows.
Play Music
Play music on the phone and on your Google Account.
Play Newsstand
Purchase and read newspapers and magazines.
Play Store
Buy and download apps, games, and other content from the Google Play Store.
Settings
Customize and configure your phone.
Sound Recorder
Record voice memos and listen to them whenever you like.
Video Player
Play and manage video files on your phone.
Voice Search
Use Google search by voice.
Voicemail
Use Visual Voicemail to check and manage your voicemail messages.
YouTube
Watch video clips from YouTube.com, or upload your own and share with the world.
Note: Available apps are subject to change.
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Phone Number

Follow the instructions below to display your phone’s wireless phone number.
1. From home, tap Apps > Settings > About phone.
2. Tap Status.
You will see the number listed under My phone number.

Silent/Vibration Mode

Silent/vibration mode sets your phone's ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you.
Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent or vibration mode.
To set silent or vibration mode:
1. Press the Volume keys to display the volume control window.
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2. Press and hold the Volume Down key.
Your phone is now in vibration mode.
3. To switch the phone to silent mode, press the Volume Down key once more.
Your phone is now in silent mode.
Note: In the volume control window, you can tap to adjust notification, media and alarm volumes.
To restore normal sound settings, press or hold the Volume Up key.

Do Not Disturb Mode

You can limit sound interruptions with Do not disturb mode, which silences unwanted sounds from your phone.
To turn on Do not disturb mode:
1. Swipe down from the top of the screen with two fingers and tap Do not disturb in the quick settings menu.
– or –
From home, tap Apps > Settings > Sound & notification > Do Not Disturb.
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2. Tap Do Not Disturb and select Always or Scheduled.
3. Set the detailed settings. If you have selected Scheduled, set the days and start/end time during which Do not disturb
mode should apply.
Tap Disturb rules to determine whether you allow exceptions.
• Priority only: Disturbance set as priority interruptions are allowed.
• Alarms only: Only alarms sound or vibration is allowed.
• Total silence: Forbid all disturbance.
If you have allowed priority interruptions, customize the types of allowed sounds or vibration
in the Priority interruptions section.

Airplane Mode

Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data.
To turn on or off airplane mode:
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1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Airplane mode.
Your phone is now in or out of airplane mode. When the phone is in airplane mode, you will see
the airplane mode icon in the status bar.
Tip: You can also access airplane mode through the quick settings menu. Pull down the status bar with two fingers and tap Airplane mode.

Enter Text

You can type on your phone using one of the available touchscreen keyboards or Google voice typing.

Touchscreen Keyboards

Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard appear automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google voice typing option to enter text using your voice (see
Google Voice Typing for details).
The methods available include:
● Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. See Google Keyboard for details.
● TouchPal lets you use Curve® to speed up text input by replacing key-tapping gesture with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of each word. See TouchPal for details.
Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key.
Note: Along with the pre-installed keyboards, you can download additional keyboard options from Google Play Store. See Find and Install an App for details.

Google Keyboard

The Google keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
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Assign Google Keyboard for Text Entry
1. Tap a text entry field, so that a keyboard displays on the screen.
2. Slide the status bar down and tap Change keyboard.
3. Select Google Keyboard.
Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable it, from home, tap Apps > Settings > Language & input > Current keyboard > Choose
keyboards and tap the input keyboard that is disabled.
Use Google Keyboard
Tap the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented letters or numbers. For example, to enter È, touch and hold and the available accented letters and
number 3 appear. Then slide to choose È.
● As you enter a word, candidates appear above the keyboard. Tap to select the correct one; touch and hold to see more possible options.
● Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and when locked in
uppercase.
● Tap to delete the text before the cursor.
● Tap to select numbers and symbols. You can then tap to find more.
● Tap to enter emoji or emoticon.
● Tap to use Google voice typing.
● Touch and hold to change the input languages or set up the Google keyboard.
Use Gesture Typing
The Google keyboard supports the gesture typing feature. You can use this feature to input a word by sliding through the letters.
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To enable and use gesture typing:
1. Touch and hold on the Google keyboard and then tap Google Keyboard Settings.
2. Tap Gesture Typing and then tap Enable gesture typing if this feature is turned off.
3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word.

TouchPal

The TouchPal keyboard offers three layouts including Full, Phonepad, and T+. You can tap to select a language and layout.
You can also use Curve® and Wave™ to speed up text input by moving your finger from letter to letter or word from word without lifting the finger.
Assign TouchPal for Text Entry
1. Tap a text entry field, so that a keyboard displays on the screen.
2. Slide the status bar down and tap Change keyboard.
3. Select TouchPal.
Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable it, from home, tap Apps > Settings > Language & input > Current keyboard > Choose
keyboards and tap the input keyboard that is disabled.
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The Full Layout
The full layout offers an input experience similar to a computer keyboard.
● The alphabetic keys: Tap the keys to enter letters. Touch and hold a key and slide if necessary to choose more characters.
● The shift key: Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using: for lowercase, for uppercase, and
when locked in uppercase.
● Word prediction: Touch and hold or and tap the prediction switch to turn off or on prediction.
● Pre-defined texts: Tap to enter digits, symbols, and other texts. You can tap the arrow keys to turn pages, or tap to go back to the alphabetic keys. Slide up on the space key or tap
to enter Emoji and emoticons.
● The delete key: Tap to delete text before the cursor. You can also slide left on the key to delete a whole word.
● More options: Tap to access additional functions of TouchPal, use voice input, edit text, change keyboard themes, and more.
The Phonepad Layout
The layout is similar to a phonepad.
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Tap an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key and slide left or right to choose the letter or number you need.
If word prediction is enabled ( ), just tap the keys once and choose the right word.
The T+ Layout
Tap to enter the left letter on the key. Double-tap or flick right to enter the right letter/symbol on the key. You can also touch and hold a key and slide left or right to choose more letters and symbols.
If word prediction is enabled ( ), just tap the keys once and choose the right word.
Curve Word Gesture
Curve allows you to enter text by moving your finger on the screen from letter to letter to enter each word. To enable and use Curve:
1. On the TouchPal keyboard, tap > Settings > Smart input and check Curve - Word gesture.
2. Tap Back to return to the text field. Open the TouchPal keyboard and switch to the full layout.
Note: Curve is only available in the full layout.
3. Move your finger from letter to letter on the keyboard to trace a word without lifting the until you reach the end of the word.
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Tip: Tap when you want to. If you want to enter a single letter, go ahead and tap the key. Tip: Lift your finger at the end of the word. A space is added automatically when you begin to trace the
next word.
Wave Sentence Gesture
Wave allows you to enter words by dragging candidate words to the space key. To enable and use Wave:
1. On the TouchPal keyboard, tap > Settings > Smart input and check Wave - Sentence gesture.
2. Tap Back to return to the text field. Open the TouchPal keyboard and switch to the full layout.
Note: Wave is only available in the full layout.
3. Tap or use Curve to enter the first word. As the first word appears on the text field, candidate words appear on the keyboard for you to choose from as the following word.
4. Drag the correct candidate word to the space key to add the word to the text field.
Note: If no candidate word is correct or displayed, you can go on entering the words normally.
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Google Voice Typing

Google voice typing uses Google voice recognition to convert speech to text. To use Google voice typing:
1. Slide the status bar down when entering text and tap Change keyboard > Google voice typing.
– or –
Tap to access the voice typing feature when you are using the Google keyboard.
– or –
Tap > Voice to access the voice typing feature when you are using the TouchPal keyboard.
2. When you see the microphone image, speak what you want to type. The phone will work on your speech and display the transcription.
3. Continue entering text or touch Delete to cancel the last dictated text.
Tip: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation.

Tips for Editing Text

Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, customizing the user dictionary, using predictive text, and more.
● To move the insertion point, tap where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor.
● To select text, touch and hold or double-tap the text. The nearest word is selected, with a tab at both ends of the selection. Drag the tabs to change the selection. To cancel the selection, simply tap the text field.
● To cut or copy text, select the text you want to manipulate. Then tap Cut or Copy.
● To replace text with the clipboard text, select the text you want to replace and then tap Paste.
● To insert clipboard text to the text field, touch and hold the tab below the cursor and then select
Paste.
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● You can customize your personal dictionary for word suggestion and spell check. From home, tap Apps > Settings > Language & input > Personal dictionary. Then tap to add a
new word.
● Many input methods have predictive text features of their own. You may need to configure them separately. For example, when using the TouchPal keyboard, touch and hold or to manage
prediction.

Google Account

You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.

Create a Google Account

If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > Create an account.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts > Add account.
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2. Tap Google and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include:
Enter your First name and Last name.  Enter a desired Username.  Enter and reenter a password.  Enter your phone number or secondary email address for recovering your password.  Agree to the privacy policy and terms of service.  Select Google service options.  Set up billing or gift card information for purchase from Google Play Store.
4. Tap Continue.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Note: When setting up a new Google Account, either on your phone or online, you may be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.

Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. From home, tap Apps > Settings > Accounts > Add account.
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2. Tap Google, and then enter your Gmail address and tap Next.
3. Enter your Gmail password, and then tap Next.
4. After your phone connects with the Google servers, accept the privacy policy and terms of service, and then set up billing or gift card information for purchase from Google Play Store.
5. Tap Continue.
You are signed in to your Google Account, and your phone will synchronize the selected items.

Google Play Store

Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
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Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Boost Mobile is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal
information, check the application provider’s policies, which can usually be found on their website. If you
aren’t comfortable with the third-party application’s policies, don’t use the application.

Find and Install an App

When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. Browse through the categories (Apps & Games or Entertainment), find an item you're interested in, and tap the name.
Browse through featured apps. Scroll through the list of featured apps when you open Google
Play.
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Search for an app. Tap the search field at the top of the Google Play home screen, enter the
name or type of app you’re looking for, and then tap the search key on the keyboard.
3. Tap an app to read a description about the app and user reviews.
4. Tap Install (for free applications) or the price (for paid applications).
Note: If you have not already done so, you will need to set up a payment method to purchase paid apps from Google Play.
5. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and installing the app.
If you have not already set up a payment method, tap Continue and then follow the prompts
to arrange payment and complete the purchase.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap Accept on this screen, you are responsible for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. Boost Mobile is not responsible for any disadvantage resulting for user or third parties.

Request a Refund for a Paid App

If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is canceled.

Update an App

Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app.
Update an App Directly
1. From home, tap Apps > Play Store .
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2. Tap Menu > My apps & games.
3. Tap the app you want to update, and then tap Update.
The app update is downloaded and installed.
Note: You can also tap UPDATE ALL in My apps to install available updates for all your apps.
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Set Automatic App Updates
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps & games.
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3. Tap the app you want to set for auto-update, and then tap Menu > Auto-update.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.

Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps > Play Store .
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2. Tap Menu > My apps & games.
3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.
The app is uninstalled and removed from your phone.
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Get Help with Google Play

The Google Play store app offers an online help option if you have questions or want to know more about the app.
1. From home, tap Apps > Play Store .
2. Tap Menu > Help.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.

Lock and Unlock Your Screen

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
The lock screen appears.
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2. Touch and hold an empty area of the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Screen Lock.
Tip: You can also touch and hold to launch Voice Search, or touch and hold to launch Camera.

Update Your Phone

From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
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Update Your Phone Firmware

You can update your phone's software using the Update Firmware option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Google.
2. Tap your Google Account to open the Sync screen.
If the Auto-sync data option is on, check the items you want to keep in sync.  If the Auto-sync data option is off, tap the items you want to synchronize to back up related
data.
To back up your Exchange mail information:
1. From home, tap Apps > Settings > Accounts > Corporate.
2. Tap your corporate account to open the Sync screen.
If the Auto-sync data option is on, check the items you want to keep in sync.  If the Auto-sync data option is off, tap the items you want to synchronize to back up related
data.
To back up stored text messages:
1. From home, tap Apps > Messaging .
2. Select the text message from the list to view the message thread.
3. Tap a portion of the text message from the string. The Message options context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send .
To restore your Google apps following the update:
1. From home, tap Apps > Play Store .
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2. Tap Menu > My apps & games > All tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
4. Follow the onscreen instructions.
Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied.
As an added precaution, to preserve any data on your SD card, please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Storage > Unmount .
If you are using the SD card as internal storage, please copy all your personal files to your computer. See
Transfer Files between Your Phone and a Computer.
Update Your Phone’s Firmware
Once you have backed up all your data, use the Update Firmware option to update your phone’s firmware.
1. From home, tap Apps > Settings > System updates.
2. Tap Update Firmware.
Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon ( ) in notifications.
2. Pull down the status bar.
3. Tap to open the update screen.
4. Follow the onscreen instructions to restart and install the update.
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Confirm Your Current Phone Firmware
1. From home, tap Apps > Settings > About phone.
2. Locate the Baseband version read-only field.

Update Your Android Operating System

This option allows you to update the Android Operating System (OS) on your phone via an over-the-air connection.
1. From home, tap Apps > Settings > System updates.
2. Tap Update ZTE Software.
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3. Follow the onscreen instructions.

Update Your Profile

This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
1. From home, tap Apps > Settings > System updates > Update Profile.
2. Follow the onscreen instructions.
The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.

Update Your PRL

This option allows you to download and update the PRL (preferred roaming list) automatically.
1. From home, tap Apps > Settings > System updates > Update PRL.
2. Follow the onscreen instructions.
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The phone will download and install the PRL update and you will see a confirmation when
complete.
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Your Phone Interface

Item
Description
Status bar
The status bar displays icons to notify you of your phone and service status information on the right side (such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time ) and notifications on the left side (such as notifications for incoming messages, missed calls, and application updates). Pull down the status bar to display the notification panel.
Widget
Widgets are self-contained onscreen apps that reside on your phone’s home screen.
Application icons
Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish.
The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel.

Home Screen Basics

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Layout

Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
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Item
Description
Folder
You can group shortcuts on the home screen into folders for convenient access.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location
on all of your phone’s home screens. These are customizable except for the
Applications (Apps) shortcut, which remains static.
Application list (Apps)
Tap to open the applications (apps) list. The apps list key is a primary shortcut available from all home screens.
Recent Apps key
Tap to display a list of recently used applications.
Home key
Tap to display the main home screen.
Back key
Tap to return to the previous screen.
Note: Your phone’s home screens cycle through so that you can keep swiping in one direction and make it back to the main home screen. The small circles above the primary shortcuts let you know your current screen position.
Tip: Tap Home to return to the main home screen from any other screen.

Extended Home Screens

In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Tap Home to display the main home screen and then slide the
screen right or left to move from the main screen to an extended screen. There are up to eight and at least two extended screens available in addition to the main home screen.
● If you are not already using the maximum number of screens for your phone, you can add more screens when adding a shortcut or widget to the home screen. See Add Shortcuts to the Home
Screen and Add Widgets to the Home Screen.
● If there are more than two extended screens and you remove all contents from one screen, the empty screen is deleted automatically.
● While on an extended screen, tap Home to return to the main home screen.
To delete or set the home screens:
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■ From any home screen, touch and hold an empty area to display thumbnail images of all screens.
To delete a home screen, tap on the corner of its thumbnail and tap OK.
To set a home screen as the main home screen, tap at the bottom of its thumbnail.  To change the order of the screens, touch and hold a thumbnail and drag it left or right to a
new position.

Status Bar and Notification Panel

Your phone’s status and notifications are available at a glance at the top of the screen.

Status Bar

The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings menu, pull down the status bar from the top of the screen.
Status Bar Layout
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Main Status Icons
Icon
Status
Bluetooth® active
GPS active
Wi-Fi® active
Network (full signal)
Enhanced 4G LTE data service
3G (data service)
Vibration on
Microphone off
Speakerphone active
Do not disturb mode (alarms only or priority)
Do not disturb mode (total silence)
Ringer off
Airplane mode
Alarm set
Battery (charging)
Battery (full charge)
Battery (low)
Wired headset connected
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Main Notification Icons
Icon
Notification
Missed call
New voicemail
New personal account emails from the Email app
New Exchange account emails from the Email app
/
New message(s) from the Gmail app
New text message
New MMS message
New Hangout message
Upcoming event
USB connection
Call in progress
Open Wi-Fi network detected
/
Music playing
Updates available from the Google Play Store
Downloading or receiving data
Uploading or sending data

Notification Panel

Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
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Open the Notification Panel
■ Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens. To check notifications, tap an item in the list.
Close the Notification Panel
■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap Back to close the notification panel.
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Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.

Customize the Home Screen

Learn how to set the wallpaper or theme, and add, move, or remove shortcuts, widgets, and folders from the home screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove
.
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the home screen menu. Menu options include Wallpapers, Widgets, Themes, and Effects, and you also have the option to add or remove home screens.

Change the Wallpaper

Select and assign your phone’s background wallpaper.
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1. From home, touch and hold an empty space, and then tap Wallpapers.
You can also access the wallpaper menu through settings. From home, tap Settings >
Display > Wallpaper.
2. Tap an option to select the wallpaper.
3. If necessary, tap Set wallpaper.
The wallpaper is set.
Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap Done .

Change the Theme

Each theme contains a unique set of icons. You can change the theme to the one you like.
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1. From home, touch and hold an empty space, and then tap Themes.
2. Tap the theme you like.
The theme is set.

Add Shortcuts to the Home Screen

You can add shortcuts for quick access to favorite apps from the home screen.
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1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
Note: If there are less than eight extended home screens, you can add a new extended home screen while you add a shortcut. Just drag the app icon to the right edge of the screen and drop it after you reach the right-most screen.
The shortcut is added to the home screen.

Add Widgets to the Home Screen

You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
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1. From home, touch and hold an empty space, and then tap Widgets.
2. Touch and hold a widget icon.
The icon will disengage and float with your finger.
3. Drag the icon to an empty location on one of the home screens.
Note: If there are less than eight extended home screens, you can add a new extended home screen while you add a widget. Just drag the widget icon to the right edge of the screen and drop it after you reach the right-most screen.
The widget is added to the home screen.

Add Folders to the Home Screen

You can group home screen shortcuts into folders for convenient access.
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1. From home, touch and hold a shortcut you want to place in a folder.
2. Drag the shortcut to Folder at the top left and release it.
A new folder is created.
3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder.
The new shortcut is added to the folder.
Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. From home, tap the folder to open it, and then tap the folder name.
2. Type a new name and then tap Done.
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Phone App

The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more.

Place and Answer Calls

The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume keys up or down during the call.
Troubleshooting
Problem: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location. Solution 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Problem: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.

Call Using the Phone Dialer

The most ―traditional‖ way to place a call is by using the phone’s dialer screen.
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1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap to display the dialer screen.
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2. Tap the number keys on the keypad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
3. Tap to call the number.
The phone dials the number. The call begins when the other party answers.
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4. To end the call, tap .
The call ends.
Troubleshooting
Problem: Call does not connect.
Solution 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code. Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.

Call Emergency Numbers

You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, touch and hold the screen to display the screen where you need to draw a pattern or enter a PIN or password to unlock.
2. Touch and hold Emergency Call (ICE).
3. Tap next to 911.
As long as you are in an area covered by wireless service, the emergency call is placed.
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To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. From home, tap Phone > .
3. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Answer Phone Calls

The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
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Answer an Incoming Call
1. When a call arrives, slide down to answer it.
The call begins.
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2. To end the call, tap .
The call ends.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can press the Power/Lock key, the Volume keys, Home
, Back , or Recent Apps .
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Reject an Incoming Call
■ When a call arrives, slide up to reject it.
The ringtone or vibration will stop and the call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
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1. When a call arrives, slide Message reject up from the bottom of the screen.
You will see a list of preset text messages.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
Menu > Settings > Quick responses and tap a message to edit it.

In-Call Screen Layout and Operations

While you’re on a call, you will see a number of onscreen options.
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In-Call Screen Layout
Tap options to activate them during a call.
● Add call: Tap to make another call separately from the current call, which is put on hold. When both calls are connected, you can tap Merge calls to set up a conference call. See Conference
Calling.
● Contacts: Open the Contacts app and view your contacts list.
● Dialpad: Toggle the appearance of the onscreen keypad. Show the keypad to enter additional
numbers, for example, an extension or access code. For example: When you call your bank’s 800 number, use the keypad to enter your account
number and PIN.
● Mute: Mute the microphone during an active call. Tap again to unmute the microphone.
● Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).
Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the Volume keys.)
Deactivate Speaker to use the phone’s earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
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Note: When a Bluetooth headset is connected to your phone, you can route the audio through the Bluetooth headset ( ), the phone earpiece ( ), or the phone speaker ( ). Tap one of these icons
and select Speaker, Handset earpiece, or Bluetooth to change how the audio is routed.
● End call: Tap to end the current call.

Place a Call from Contacts

You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone to display the phone app.
2. Tap Contacts to display the Contacts list.
The contacts list appears.
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3. Tap a contact.
4. Tap the number you want to call.
The phone dials the number. The call begins when the other party answers.
5. To end the call, tap .
The call ends.
Tip: You can also place a call directly from the Contacts list. Tap next to the entry you want to call to place a call to the entry's default number.

Call from Call Logs

The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone to display the phone app.
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2. Tap Recent calls to display the recent call history.
Tip: To view the complete call history, scroll to the bottom of the list and tap View full call history.
3. Tap Call next to an entry to call the number.
The phone dials the number. The call begins when the other party answers.
For additional options, tap the name or number.
4. To end the call, tap . The call ends.

Optional Services

The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more.

Voicemail Setup

You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
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1. From home, tap Phone > .
2. Touch and hold to dial your voicemail number.
Your phone dials the voicemail access number.
3. Follow the system prompts to:
Create your password.  Record your name announcement.  Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.

Visual Voicemail

Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.

Set Up Visual Voicemail

Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
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1. From home, tap Apps > Voicemail .
You’ll see a Personalize your voicemail prompt.
2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
3. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services.
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Review Visual Voicemail

Visual Voicemail lets you easily access and select which messages you want to review.
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1. From home, tap Apps > Voicemail .
You will see the voicemail inbox.
2. Tap a message to review it.
Tip: There are several icons at the bottom of the review screen for calling, reply, deletion, and other options. For an explanation of all your options, tap Menu > Help > Messaging > Receiving
Messages > Message Playback.

Listen to Multiple Voicemail Messages

When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
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2. Swipe your finger left or right to display the next or previous message.
The next or previous message is displayed. You can tap to play it.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one.

Visual Voicemail Options

Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps > Voicemail .
2. Tap a message to review it. The following options are available while reviewing a voicemail message:
Call to call the sender.
Reply to reply the message.
Delete to delete the message.
Tap Menu > Share to share the message. Options depend on the applications installed.
Tap Menu > Archive to archive the current message. You can find it in the Archive box.
Note: Not all options are available for all messages.
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Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.
1. From home, tap Apps > Voicemail .
2. Tap Menu > Settings.
You will see the voicemail settings menu.
3. Select an option to change its settings.
Avatar  Display  Help  Preferences  Sound  Updates  About Voicemail
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
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