ZTE N9835 User Manual

ZTE N9835

User Manual

About This Manual

Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference.

No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. This manual has been designed with the utmost care to ensure the accuracy of its content. However, all statements, information and recommendations contained therein do not constitute a warranty of any kind, either expressed or implied. Please refer to the For Your Safety section to be sure to use your phone properly and safely.

We offer self-service for our smart terminal device users. Please visit the ZTE official website (at www.zteusa.com) for more information on self-service and supported product models. Information on the website takes precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.

Images and screenshots used in this manual are meant for illustrative purposes only and may differ from the actual product. Content in this manual may differ from the actual product or software.

Trademarks

ZTE and the ZTE logos are trademarks of the ZTE Corporation. Google and Android are trademarks of Google, Inc. The Bluetooth® trademark and logos are owned by the Bluetooth

SIG, Inc. and any use of such trademarks by ZTE Corporation is under license.

microSDHC logo is a trademark of the SD-3C, LLC. Manufactured under license from Dolby Laboratories. Dolby and

the double-D symbol are trademarks of Dolby Laboratories. Other trademarks and trade names are the property of their

respective owners.

Version No.: R1.0 Edition Time : 2014.2.10

Contents

Getting Started ....................................................... 12

Getting to Know Your Phone .............................................. 12

Knowing the Keys .............................................................. 13

Installing the micro-SIM Card and Battery ......................... 14

Installing the microSDHC™ Card ...................................... 17

Charging the Battery .......................................................... 18

Extending the Battery Life .................................................. 19

Powering On/Off ................................................................ 19

Setting Up for the First Time .............................................. 19

Locking/Unlocking the Screen and Keys ........................... 20

Using the Touch Screen ..................................................... 21

Getting to Know the Home Screen .................................... 22

Personalizing ......................................................... 24

Changing the System Language ........................................ 24

Setting the Date and Time ................................................. 24

Changing Ringtone and Notification Sound ....................... 24

Adjusting Volumes ............................................................. 25

Switching to Silent Mode ................................................... 25

Applying New Wallpapers .................................................. 26

Changing Screen Brightness ............................................. 26

Protecting Your Phone With a Screen Lock ....................... 27

Protecting Your Phone With Encryption ............................. 28

Knowing the Basics ............................................... 30

Monitoring the Phone Status .............................................. 30

Managing Notifications ...................................................... 31

Managing Shortcuts and Widgets ...................................... 34

Organizing With Folders .................................................... 34

Rearranging the Primary Shortcuts ................................... 35

Entering Text...................................................................... 36

Editing Text ........................................................................ 41

Opening and Switching Apps ............................................. 43

Connecting to Networks and Devices .................. 44

Connecting to Mobile Networks ......................................... 44

Connecting to Wi-Fi® ......................................................... 45

Using Wi-Fi Direct® ............................................................ 48

Connecting to Bluetooth® Devices ..................................... 50

Connecting to Your Computer via USB.............................. 52

Sharing Your Mobile Data Connection ............................... 54

Connecting to Virtual Private Networks ............................. 57

Phone Calls ............................................................ 59

Placing and Ending Calls ................................................... 59

Answering or Rejecting Calls ............................................. 60

Working With the Call Log ................................................. 60

Calling Your Contacts ........................................................ 62

Checking Voicemail ........................................................... 62

Using Options During a Call .............................................. 63

Switching Between Two Calls ............................................ 64

Adjusting Your Call Settings .............................................. 64

People ..................................................................... 70

Checking Contact Details ................................................... 70

Adding a New Contact ....................................................... 70

Setting Up Your Own Profile .............................................. 71

Importing, Exporting, and Sharing Contacts ...................... 71

Working With Favorite Contacts......................................... 73

Working With Groups ......................................................... 74

Searching for a Contact ..................................................... 75

Editing Contacts ................................................................. 75

Accounts ................................................................ 78

Adding or Removing Accounts ........................................... 78

Configuring Account Sync ................................ .................. 79

Email ....................................................................... 81

Setting Up the First Email Account .................................... 81

Checking Your Emails ........................................................ 81

Responding to an Email ..................................................... 82

Writing and Sending an Email ............................................ 83

Adding and Editing Email Accounts ................................... 84

Changing General Email Settings ...................................... 85

Gmail™ ................................................................... 86

Opening Your Gmail Inbox ................................................. 86

Switching Accounts ............................................................ 86

Writing and Sending a Message ........................................ 87

Replying to or Forwarding a Message ............................... 87

Working With Received Attachments ................................. 88

Working With Labels .......................................................... 88

Changing Gmail Settings ................................................... 89

Messaging .............................................................. 90

Opening the Messaging Screen ........................................ 90

Sending a Message ........................................................... 90

Replying to a Message ...................................................... 91

Forwarding a Message ...................................................... 91

Changing Messaging Settings ........................................... 92

Calendar ................................................................. 93

Viewing Your Calendars and Events .................................. 93

Creating an Event .............................................................. 94

Editing or Deleting an Event .............................................. 95

Changing Calendar Settings .............................................. 95

Google+™ ............................................................... 96

Getting Started With Google+ ............................................ 96

Signing out of Google+ ...................................................... 97

Browser .................................................................. 98

Opening the Browser ......................................................... 98

Downloading Files ............................................................. 99

Changing Browser Settings ............................................... 99

Maps ...................................................................... 100

Activating Location Services ............................................ 100

Getting Your Location ...................................................... 100

Searching for a Location .................................................. 101

Getting Directions to Your Destination ............................. 101

Searching for Local Places .............................................. 102

Google Now™ and Search .................................. 103

Enabling Google Now ...................................................... 103

Searching With Text ......................................................... 103

Searching by Speaking .................................................... 104

Changing Search Settings ............................................... 104

Camera ................................................................. 105

Capturing a Photo ............................................................ 105

Customizing Camera Settings ......................................... 106

Recording a Video ........................................................... 108

Customizing Camcorder Settings .................................... 109

Gallery .................................................................. 110

Opening Gallery ............................................................... 110

Working With Albums ....................................................... 110

Working With Pictures...................................................... 111

Retouching Your Pictures ................................................ 113

Playing Videos ................................................................. 114

Music .................................................................... 115

Copying Music Files to Your Phone ................................. 115

Viewing Your Music Library .............................................. 116

Set a Song as the Default Ringtone ................................. 116

Playing Music ................................................................... 117

Managing Playlists ........................................................... 118

Play Music ............................................................ 119

Playing Your Music .......................................................... 119

Managing Playlists ........................................................... 121

FM Radio ............................................................... 122

Scanning and Saving Channels ...................................... 122

Listening to FM Radio ...................................................... 122

Other Options and Settings ............................................. 123

Sound Recorder ................................................... 124

Recording a Voice Memo ................................................ 124

Playing a Voice Memo ..................................................... 124

More Apps and Features ..................................... 126

Backup & Restore............................................................ 126

Calculator ........................................................................ 126

Chrome™ ........................................................................ 126

Clock ............................................................................... 127

Dolby Digital Plus ............................................................ 128

Downloads ....................................................................... 129

File Manager ................................................................... 129

Flashlight ......................................................................... 130

Full Share ........................................................................ 130

Mi-EasyAccess ................................................................ 131

Mi-POP ............................................................................ 132

Mi-Power ......................................................................... 132

News & Weather .............................................................. 133

NotePad .......................................................................... 133

Task Manager .................................................................. 134

USB On-The-Go .............................................................. 134

ZTE MHL ......................................................................... 134

Google Play™ Store ............................................ 136

Browsing and Searching for Apps .................................... 136

Downloading and Installing Apps ..................................... 136

Creating a Google Wallet™ Account ................................ 137

Requesting a Refund for a Paid App ................................ 138

Managing Your Downloads .............................................. 138

Settings ................................................................ 140

General Settings .............................................................. 140

Wireless & Networks ........................................................ 143

Device .............................................................................. 145

Personal .......................................................................... 147

Accounts .......................................................................... 148

System ............................................................................. 149

Troubleshooting ................................................... 150

Power Key

Proximity & Light Sensors

Earpiece

Touch Screen

Home Key

Menu Key

Main

Microphone

Back Key

Front Camera

Light Indicator

Headset Jack

Getting Started

Getting to Know Your Phone

Key

Function

Power Key

 Press and hold to power on, select phone

modes, turn on/off airplane mode, restart, or power off.

 Press to turn off or on the screen display.

Charging/ USB Jack

Volume Key

Auxiliary Microphone

Flash

Back Cover

Back

Camera

Speaker

Knowing the Keys

Key

Function

Home Key

 Touch to return to the home screen from any

application or screen.

 Touch and hold to open Google Search.  Touch twice rapidly to see recently used

applications.

Menu Key

Touch to get the options for the current screen.

Back Key

Touch to go to the previous screen.

Volume Key

Press or hold to turn the volume up or down.

Installing the micro-SIM Card and Battery

Switch off your phone before installing or replacing the battery or the micro-SIM card.

Notice on the micro-SIM card:

This phone requires a micro-SIM card to connect to the U.S. Cellular® 4G LTE network. Prior to turning on the phone please insert the micro-SIM card as instructed below. This micro-SIM card will only work with this phone. Once the card has been inserted, do not remove!

If your SIM card is ever separated from the phone or damaged, your phone will not fully function. If you experience any issues with your phone, contact Customer Service at 1-888-944-9400 or

visit your nearest U.S. Cellular retail location. CAUTION! Make sure that the headset is unplugged before

removing the back cover. Only plug in the headset after the back cover is properly put on.

1. Insert your fingernail into the slot at the bottom of the back cover and lift it up gently.

2. Hold the micro-SIM card with the cut corner oriented as shown and slip it into the card holder.

3. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it is secured.

4. Align the back cover with the back of the phone and press the cover back into place. Make sure all the tabs are secure and there are no gaps around the cover.

Installing the microSDHC™ Card

The microSDHC card can be installed and removed while the phone is turned on. Unmount the microSDHC card before removing it.

1. Remove the back cover.

2. Hold your microSDHC card with the metal contacts facing down and slide it into the microSDHC card slot until you hear a click.

NOTE: Some applications may require a microSDHC card to work normally or may store certain data on it. Therefore, it is recommended that you keep a microSDHC card installed and not remove or replace it randomly.

3. Replace the back cover.

Charging the Battery

Your phone’s battery should have enough power for the phone to

turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible.

If the battery is low, there will be a pop-up message on the screen to remind you to charge the battery.

WARNING! Use only ZTE-approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

1. Connect the adapter to the charging jack. Ensure that the adapter is inserted with the correct orientation. Do not force the connector into the charging jack.

2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as or , appear on the status bar.

3. Disconnect the charger when the battery is fully charged.

Extending the Battery Life

Active applications, screen brightness levels, Bluetooth and Wi-Fi usage and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power:

 Reduce the screen backlight time.  Lower the screen brightness.  Turn auto-sync, Wi-Fi, and Bluetooth off when not in use.  Disable the GPS function when not in use. Most applications

using this function will periodically query the GPS satellites for your current location; each query drains your battery.

Powering On/Off

 Press and hold the Power Key to turn on your phone.  To turn it off, press and hold the Power Key to open the

options menu. Touch Power off and then touch OK.

Setting Up for the First Time

When you first power on your phone after you purchase it or reset it to factory settings (see Settings – Personal – Backup &

Reset), you need to do some settings before using it.

Touch the language field to select the language and touch Start. Then follow the prompts to set up Wi-Fi, date & time, Google Account, Google location and other options.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone into sleep mode) when not in use and to turn the screen back on and unlock it when you need it.

To lock the screen and keys: To quickly turn the screen off and lock the keys, press the Power

Key. NOTE: To save battery power, the phone automatically turns off

the screen after a certain time of inactivity. You will still be able to receive messages and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power Key to turn the screen on.

2. Touch and hold any blank area of the screen.

-orYou can touch the bottom of the screen and slide left to

access a few basic functions such as People, Phone, and Camera.

NOTE: If you have set a face lock, an unlock pattern, a PIN or password for your phone (see the chapter Personalizing –

Protecting Your Phone With a Screen Lock), you’ll need to look at

the front camera, draw the pattern or enter the PIN/password to unlock.

Using the Touch Screen

Your phone’s touch screen lets you control actions through a

variety of touch gestures.

 Touch

When you want to type using the onscreen keyboard, select onscreen items such as application and settings icons, or press onscreen buttons, simply touch them with your finger.

 Touch and Hold

To open the available options for an item (for example, a message or link in a Web page), touch and hold the item.

 Swipe or Slide

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

 Drag

To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.

 Pinch

In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in).

 Rotate the screen

For most screens, you can automatically change the screen

Status bar

Widget Wallpaper

Primary shortcuts Shortcut

orientation from portrait to landscape by turning the phone sideways.

Getting to Know the Home Screen

The home screen is the starting point for your phone’s

applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.

Extended Home Screens

Your home screen extends beyond the initial screen, providing more space to add icons, widgets, and more. Simply swipe left or right on the screen to see the extended home screens.

Personalizing

Changing the System Language

1. Touch the Home Key > Menu Key > System settings >

Language & input > Language.

2. Select the language you need.

Setting the Date and Time

1. Touch the Home Key > Menu Key > System settings >

Date & time.

2. Uncheck Automatic date & time and Automatic time zone

if you want to set the date, time and time zone by yourself.

3. Set the date, time, time zone, and date/time format.

Changing Ringtone and Notification Sound

You can customize the default ringtone for incoming calls and the default notification sound.

1. Touch the Home Key > Menu Key > System settings > Sound.

2. Touch Phone ringtone or Default Notification sound.

3. Touch the tabs at the top to select a source of the sound and

scroll through the list to select the sound you want to use.

4. Touch OK. TIP: See chapter People – Editing Contacts – Set a Ringtone for

a Contact for how to assign a special ringtone to an individual

contact.

Adjusting Volumes

1. Touch the Home Key > Menu Key > System settings > Sound > Volumes.

2. Drag the sliders to adjust the volume for each type of audio.

3. Touch OK.

TIP: You can adjust the media volume when a media application is in use by pressing the Volume Key. If no media application is active, press the Volume Key to adjust ringtone volume (or the earpiece volume during a call).

Switching to Silent Mode

You can set the phone to silent mode by using one of the following methods.

 Press and hold the Power Key and then touch to enable

silent mode, touch to enable silent mode with vibration, or touch to disable silent mode.

 Keep pressing the lower end of the Volume Key when no

media application is active. When the icon appears on the status bar, the phone is set to silent mode with vibration.

When the icon appears on the status bar, the phone is in silent mode.

 Touch the Home Key > Menu Key > System settings >

Sound > Silent mode, and touch Vibrate or Mute.

Applying New Wallpapers

You can set the wallpaper for the home screen or the lock screen.

1. Touch and hold a blank area of the home screen or just touch the Home Key > Menu Key > Wallpaper.

2. Touch Home or Lock screen.

3. Select a wallpaper source from Gallery, Live Wallpapers, or Wallpapers and choose the image or animation you want to use as the wallpaper. Some cropping may be needed for Gallery images.

4. Touch OK at the top of the screen (for Gallery images) or Set

wallpaper.

NOTE: Live Wallpapers are not available for the lock screen.

Changing Screen Brightness

1. Touch the Home Key > Menu Key > System settings > Display > Brightness.

2. Touch AUTO to turn on or off automatic brightness adjustment. When auto-adjustment is off, you can drag the slider to adjust the brightness manually.

TIP: You can turn on or off automatic adjustment without going to

the Settings menu. Just swipe down the status bar at the top of the screen, touch and touch the BRIGHTNESS button. See

Knowing the Basics – Managing Notifications – Use Quick Settings for more information.

Protecting Your Phone With a Screen Lock

You can protect your phone by creating a screen lock. When enabled, you need to touch and hold the screen, look at the front camera, draw a pattern, or enter a numeric PIN or a password to unlock the phone’s screen and keys.

1. Touch the Home Key > Menu Key > System settings > Security.

2. Touch Screen lock.

3. Touch None, Long press, Face Unlock, Pattern, PIN, or Password.

 Touch None to disable the screen lock feature.  Touch Long press to enable screen lock and allow

unlocking with a ‘touch and hold’ gesture. You can unlock the screen by touching and holding a blank area of the lock screen.

 Touch Face Unlock to let the phone capture your face.

You can unlock the screen by looking at the front camera. You also need to set a pattern or PIN in case the phone cannot recognize your face.

 Touch Pattern to create a pattern you must draw to

unlock the screen.

 Touch PIN or Password to set a numeric PIN or a

password that you must enter to unlock your screen.

IMPORTANT: If you forget the pattern you set, try five times and touch Forgot Pattern to sign in to the Google Account you have added on the phone and reset the screen lock. You need an active Internet connection.

Protecting Your Phone With Encryption

You can encrypt all the data on your phone: Google Accounts, application data, music and other media, downloaded information, and so on. If you do, you must enter a numeric PIN or a password each time you power on your phone.

WARNING! Encryption is irreversible. The only way to revert to an unencrypted phone is to perform a factory data reset which erases all your data.

Encryption provides additional protection in case your phone is stolen and may be required or recommended in some organizations. Consult your system administrator before turning it on. In many cases the PIN or password you set for encryption is controlled by the system administrator.

Before turning on encryption, prepare as follows:

 Set a lock screen PIN or password.  Charge the battery.  Keep the phone connected to the charger.  Schedule an hour or more for the encryption process. You

must not interrupt it or you will lose some or all of your data.

When you're ready to turn on encryption:

1. Touch the Home Key > Menu Key > System settings > Security > Encrypt phone.

2. Read the information about encryption carefully. The Encrypt phone button is dimmed if your battery is not

charged or your phone is not plugged in. If you change your mind about encrypting your phone, touch

the Back Key. WARNING! If you interrupt the encryption process, you will

lose data.

3. Touch Encrypt phone.

4. Enter your lock screen PIN or password and touch Next.

5. Touch Encrypt phone again.

The encryption process starts and displays its progress. Encryption can take an hour or more, during which time your phone may restart several times.

When encryption is completed, you're prompted to enter your PIN or password.

Subsequently you must enter your PIN or password each time you power on your phone in order to decrypt it.

System connected

No signal Ringer off

Signal strength

Vibrate mode

Flight mode

Battery low

Bluetooth on

Battery full

Connected to a Wi-Fi® network

Battery charging

Wi-Fi in use Alarm set

Wired headset connected

Phone microphone off

Speaker on

Knowing the Basics

Monitoring the Phone Status

The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see.

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