ZTE Concord II User Manual

ZTE Concord® II

User Manual and

Safety information

About This Manual

No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

ZTE Corporation reserves the right to correct typographical errors, misprints or update specifications in this guide without prior notice.

The Bluetooth® trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such trademarks by ZTE Corporation is under license. Other trademarks and trade names are the property of their respective owners.

The phone is manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

ZTE offers self-service for our smart terminal device users. Please visit ZTE official website (at www.ztedevice.com) for more information on self-service and supported product models. Information subject to the website.

Version No.: R1.0 Edition Time: 2014.04

Contents

Getting Started ....................................................... 11

Getting to Know Your Phone ............................................ 11

Knowing the Keys ............................................................ 13

Installing the SIM Card ..................................................... 14

Installing the microSDHC Card ......................................... 15

Installing the Battery ......................................................... 16

Charging the Battery ........................................................ 17

Powering On/Off .............................................................. 19

Locking/Unlocking the Screen and Keys ........................... 19

Using the Touch Screen ................................................... 20

Getting to Know the Home Screen ................................... 21

Personalizing ......................................................... 23

Changing the System Language ...................................... 23

Setting the Date and Time ................................................ 23

Changing Ringtone and Notification Sound ...................... 23

Turning On/Off Touch Sounds .......................................... 24

Adjusting Volumes............................................................ 24

Switching to Silent Mode .................................................. 24

Applying New Wallpapers ................................................. 25

Changing Screen Brightness ............................................ 26

Protecting Your Phone With Screen Locks ........................ 26

Protecting Your Phone With Encryption ............................ 27

Knowing the Basics ............................................... 29

Monitoring the Phone Status ............................................ 29

Managing Notifications ..................................................... 30

Managing Shortcuts and Widgets..................................... 31

Organizing With Folders .................................................. 32

Rearranging the Favorites Tray ........................................ 33

Entering Text ................................................................... 34

Editing Text ...................................................................... 39

Opening and Switching apps ........................................... 40

Connecting to Networks and Devices .................. 41

Connecting to Mobile Networks ........................................ 41

Connecting to Wi-Fi ......................................................... 43

Connecting to Bluetooth Devices ..................................... 45

Connecting to Your Computer via USB ............................. 47

Sharing Your Mobile Data Connection .............................. 49

Connecting to Virtual Private Networks ............................ 51

Phone Calls ............................................................ 54

Placing and Ending Calls ................................................. 54

Answering or Rejecting Calls ........................................... 55

Working With the Call Log ................................................ 55

Calling Your Contacts ...................................................... 57

Checking Voicemail ......................................................... 58

Using Options During a Call ............................................. 58

Managing Multi-party Calls ............................................... 59

Adjusting Your Call Settings ............................................. 60

People ..................................................................... 64

Checking Contact Details ................................................. 64

Adding a New Contact...................................................... 64

Setting Up Your Own Profile ............................................. 65

Importing, Exporting, and Sharing Contacts ...................... 65

Working With Favorite Contacts ....................................... 67

Working With Groups ....................................................... 67

Searching for a Contact .................................................... 69

Editing Contacts ............................................................... 69

Accounts ................................................................ 71

Adding or Removing Accounts .......................................... 71

Configuring Account Sync ................................................ 72

Email ................................ ....................................... 74

Set Up the First Email Account ......................................... 74

Checking Your Emails ...................................................... 74

Responding to an Email ................................................... 75

Writing and Sending an Email .......................................... 76

Adding Signature to Your Emails ...................................... 77

Adding and Editing Email Accounts .................................. 77

Changing General Email Settings ..................................... 78

GmailTM ................................................................... 79

Opening Your Gmail Inbox................................................ 79

Switching Accounts .......................................................... 79

Writing and Sending a Message ....................................... 80

Adding Signature to Your Gmail Messages ....................... 80

Replying to or Forwarding a Message .............................. 81

Working With Received Attachments ................................ 81

Searching for Messages .................................................. 82

Working With Labels ........................................................ 82

Changing Gmail Settings ................................................. 83

Messaging .............................................................. 84

Opening the Messaging Screen ....................................... 84

Sending a Text Message .................................................. 84

Sending a Multimedia Message ....................................... 85

Replying to a Message .................................................... 85

Forwarding a Message .................................................... 86

Viewing Details About a Message .................................... 86

Deleting Messages or Threads ........................................ 86

Changing Messaging Settings .......................................... 87

Calendar ................................................................. 88

Viewing Your Calendars and Events................................. 88

Creating an Event ............................................................ 89

Editing or Deleting an Event ............................................. 90

Changing Calendar Settings ............................................ 90

Google+ .................................................................. 91

Organizing Your Contacts ................................................ 91

Getting Updates ............................................................... 91

Chatting With Contacts .................................................... 92

Checking Photos ............................................................. 92

Checking and Managing Your Profile................................ 93

Other Features ................................................................ 93

Browser .................................................................. 94

Opening the Browser ....................................................... 94

Working With an Opened Page ........................................ 95

Using Multiple Browser Tabs ............................................ 96

Downloading Files ............................................................ 97

Using Bookmarks ............................................................. 98

Viewing Your Browsing History ......................................... 99

Changing Browser Settings .............................................. 99

Maps ..................................................................... 100

Activating Location Services ........................................... 100

Getting Your Location ..................................................... 100

Searching for a Location ................................................ 100

Getting Directions to Your Destination ............................ 101

Google Now and Voice Search ........................... 103

Searching With Text ....................................................... 103

Searching by Speaking .................................................. 103

Changing Search Settings .............................................. 104

Camera ................................................................. 105

Capturing a Photo .......................................................... 105

Customizing Camera Settings ........................................ 106

Recording a Video .......................................................... 107

Customizing Camcorder Settings ................................... 108

Gallery .................................................................. 110

Opening Gallery ............................................................. 110

Working With Albums ..................................................... 110

Working With Pictures .................................................... 111

Working With Videos ...................................................... 112

Music ..................................................................... 114

Copying Music Files to Your Phone ................................ 114

Viewing Your Music Library ............................................ 115

Playing Music ................................................................ 116

Managing Playlists ......................................................... 117

Play Music ............................................................ 119

Playing Your Music ........................................................ 119

Managing Playlists ......................................................... 121

Video Player ......................................................... 123

Opening the Video Library ............................................. 123

Playing and Controlling Videos ...................................... 123

Managing Video Files .................................................... 123

Sound Recorder ................................................... 125

Recording a Voice Memo ............................................... 125

Playing a Voice Memo ................................................... 125

More Apps ............................................................ 126

Clock ............................................................................. 126

Calculator ...................................................................... 127

Chrome ......................................................................... 127

Downloads..................................................................... 128

File Manager ................................................................. 128

News and Weather ........................................................ 128

NotePad ........................................................................ 129

Task Manager ................................................................ 129

YouTube ........................................................................ 129

Play Store ............................................................. 131

Browsing and Searching for Apps ................................... 131

Downloading and Installing Apps .................................... 131

Creating a Google Wallet Account .................................. 132

Requesting a Refund for a Paid App ............................... 132

Managing Your Downloads ............................................. 133

Settings ................................................................ 135

General Settings ............................................................ 135

Wireless & Networks ...................................................... 138

Device ........................................................................... 139

Personal ........................................................................ 141

Accounts ........................................................................ 143

System........................................................................... 143

Troubleshooting ................................................... 144

For Your Safety .................................................... 149

General Safety ............................................................... 149

Distraction ................................................................ ...... 150

Product Handling ........................................................... 151

Electrical Safety ............................................................. 155

Radio Frequency Interference ........................................ 156

Explosive Environments ................................................. 157

Radio Frequency (RF) Energy ........................................ 158

FCC Compliance ............................................................ 160

Hearing Aid Compatibility (HAC) regulations for Mobile

phones .......................................................................... 161

CTIA Requirements ....................................................... 163

Menu key

Home key

Back key

Volume keys Indicator

Earpiece

Power key

Getting Started

Getting to Know Your Phone

microSDHC card slot

Charger /USB jack

Flash

Speaker

Camera

Headset jack

Key

Function

Power Key

 Press and hold to turn on your phone.  Press and hold to restart your phone, turn on

or off Airplane mode, enable silent mode, vibration mode or sound, or to power off your phone.

 Press to switch your phone to Sleep mode.  Press to wake up your phone.

Home Key

 Touch to return to the Home Screen from

any application or screen.

 Touch and hold to use Google search.  Double-touch to see recently used

applications.

Menu Key

Touch to get the options for the current screen.

Back Key

Touch to go to the previous screen.

Volume Keys

Press or hold to turn the volume up or down.

Knowing the Keys

Installing the SIM Card

Switch off your phone before installing or replacing the SIM card.

1. Remove the back cover.

2. Lift the rubber stopper, then insert SIM card into SIM slot.

Installing the microSDHC Card

The microSDHC card (sold separately) can be installed and removed while the phone is turned on. Unmount the microSDHC

card before removing it.

Open the microSDHC Card Slot and insert the microSDHC card into it.

NOTE: microSDHC logo is a trademark of SD-3C, LLC.

Installing the Battery

Switch off your phone before installing or replacing the battery.

1. Insert the battery by aligning the metal contacts on the

battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place.

2. Press the cover gently back into place until you hear a click.

Charging the Battery

When you get your new phone, you’ll need to charge the battery. If the battery is low, there will be a pop-up message on the

screen. As you charge your phone, the screen will tell you the exact battery level each time you wake up your phone.

WARNING! Use only MetroPCS approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

1. Connect the adapter to the charging jack. Ensure that the adapter is inserted with the correct orientation. Do not force the connector into the charging jack.

2. Connect the charger to a standard AC wall outlet. If the phone is on, you’ll see a charging icon, such as or , appear on the status bar.

3. Disconnect the charger when the battery is fully charged.

Powering On/Off

 Press and hold the Power Key to turn on your phone.  To turn it off, press and hold the Power Key to open the

options menu. Touch Power off and then touch OK.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use, and to turn the screen back on and unlock it when you need it.

To lock the screen and keys: To quickly turn the screen off and lock the keys, press the Power

Key. NOTE: To save battery power, the phone automatically turns off

the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power Key to turn the screen on.

2. Touch and hold at the center of the screen. NOTE: If you have set an unlock pattern, PIN or password for

your phone (see chapter Personalizing – Protecting Your Phone

With Screen Locks), you’ll need to draw the pattern or enter the

PIN/password to unlock your screen.

Using the Touch Screen

Your phone’s touch screen lets you control actions through a

variety of touch gestures.

 Touch

When you want to type using the onscreen keyboard, select onscreen items such as application and settings icons, or press onscreen buttons, simply touch them with your finger.

 Touch and Hold

To open the available options for an item (for example, a message or link in a Web page), touch and hold the item.

 Swipe or Slide

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

 Drag

To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.

 Pinch

In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in).

 Rotate the screen

For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.

Getting to Know the Home Screen

The home screen is the starting point for your phone’s

applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.

Status & Notifications

Google Search Browser

Messaging

Shortcuts

People

Phone

All apps

Widget

Personalizing

Changing the System Language

1. Touch the Home Key > Menu Key > System settings > Language & input > Language.

2. Select the language you need.

Setting the Date and Time

1. Touch the Home Key > Menu Key > System settings > Date & time.

2. Uncheck Automatic date & time and Automatic time zone if you want to set the date, time and time zone by yourself.

3. Set the date, time, time zone, and time/date format.

Changing Ringtone and Notification Sound

You can customize the default ringtone for incoming calls and default notification sound quickly.

1. Touch the Home Key > Menu Key > System settings >

Sound.

2. Touch Phone ringtone or Default notification sound.

3. Scroll through the ringtone list and select the ringtone you

want to use.

4. Touch OK. TIP: See chapter People – Editing Contacts – Set a Ringtone for

a Contact for how to assign a special ringtone to an individual

contact.

Turning On/Off Touch Sounds

1. Touch the Home Key > Menu Key > System settings > Sound.

2. Check or uncheck Touch sounds.

Adjusting Volumes

1. Touch the Home Key > Menu Key > System settings > Sound > Volumes.

2. Adjust the volume for music, video, games, and other media, the ringtone and notification volume, and the alarm volume.

3. Touch OK to save.

TIP: You can adjust the media volume when a media application

is in use by pressing the Volume Up/Down Key. If no media application is active, press the Volume Up/Down Key to adjust ringtone volume (or the earpiece volume during a call).

Switching to Silent Mode

You can set the phone to silent mode by using one of the following methods.

 Press and hold the Power Key and then touch to

enable silent mode, touch to enable silent mode with vibration, or touch to disable silent mode.

 Keep pressing the Volume Down Key when no media

application is active. When the icon appears in the status bar, the phone is set to silent mode with vibration. When the

icon appears in the status bar, the phone is in silent

mode.

 Touch the Home Key > Menu Key > System settings >

Sound > Silent mode, and touch Vibrate or Mute.

Applying New Wallpapers

You can set the wallpaper for the Home Screen or Lock Screen.

1. Touch the Home Key > Menu Key > Wallpaper.

2. Touch Home or Lock screen.

3. Select a wallpaper source from Gallery, Live Wallpapers, Photos or Wallpapers and choose the image or animation you want to use as the wallpaper. Some cropping may be needed for Gallery images.

4. Drag the outline to resize the image and touch OK (for Gallery images), touch Save (for photos) or touch Set

wallpaper.

NOTE: Live Wallpapers are not available for the Lock Screen.

Changing Screen Brightness

1. Touch the Home Key > Menu Key > System settings > Display > Brightness.

2. Touch AUTO to make the phone adjust the screen brightness automatically, or adjust the brightness manually.

Protecting Your Phone With Screen Locks

You can protect your phone by creating a screen lock. When enabled, you need to touch and hold certain icon, draw a pattern

or enter a numeric PIN or password to unlock the phone’s screen

and keys.

1. Touch the Home Key > Menu Key > System settings > Security.

2. Touch Screen lock.

3. Touch Long press, Pattern, PIN or Password.

 Touch Long press to enable screen lock and allow

unlock with a ‘touch and hold’ gesture. You can unlock the screen by touching and holding on the display.

 If you touch Pattern, you’re guided to create a pattern you

must draw to unlock the screen. The first time you do this, a short tutorial about creating an unlock pattern appears.

Then you’re prompted to draw and redraw your own

pattern.

 If you touch PIN or Password, you’re prompted to set a

numeric PIN or a password you must enter to unlock your

screen. The next time you turn on your phone or wake up the screen, you must draw your unlock pattern or enter your PIN or password to unlock it. IMPORTANT: Screen lock options are listed in the approximate order of the strength of their security, starting with None and Long press, which provide no security. A pattern provides minimal security, although it can be more convenient than the stronger options.

Protecting Your Phone With Encryption

You can encrypt all the data on your phone: Google Accounts, application data, music and other media, downloaded information, and so on. If you do, you must enter a numeric PIN or password each time you power on your phone.

WARNING! Encryption is irreversible. The only way to revert to an unencrypted phone is to perform a factory data reset, which erases all your data.

Encryption provides additional protection in case your phone is stolen, and may be required or recommended in some organizations. Consult your system administrator before turning it on. In many cases the PIN or password you set for encryption is controlled by the system administrator.

Before turning on encryption, prepare as follows:

1. Set a lock screen PIN or password.

2. Charge the battery.

3. Keep the phone connected to the charger.

4. Schedule an hour or more for the encryption process: you must not interrupt it or you will lose some or all of your data.

When you're ready to turn on encryption:

5. Touch the Home Key > Menu Key > System settings > Security > Encrypt phone.

6. Read the information about encryption carefully. The Encrypt phone button is dimmed if your battery's not

charged or your phone's not plugged in. If you change your mind about encrypting your phone, touch

the Back Key. WARNING! If you interrupt the encryption process, you will

lose data.

7. Touch Encrypt phone.

8. Enter your lock screen PIN or password and touch Next.

9. Touch Encrypt phone again.

The encryption process starts and displays its progress. Encryption can take an hour or more, during which time your phone may restart several times.

When encryption is completed, you're prompted to enter your PIN or password.

Subsequently, you must enter your PIN or password each time you power on your phone, to decrypt it.

GPRS connected

No signal

EDGE connected

Signal strength

3G connected

Mobile data in use

HSPA connected

No SIM card installed

4G connected

Alarm set

Flight mode

Ringer off

Battery dead

Vibrate mode

Battery low

Bluetooth on

Battery charging

Connected to a Wi-Fi network

Battery partially drained

Wi-Fi in use

Battery full

Wired headset connected

Knowing the Basics

Monitoring the Phone Status

The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see.

New SMS

Upcoming event

New MMS

New Wi-Fi network detected

New Email

New Gmail message

Problem with SMS/MMS delivery

Downloading data Missed call

Sending data

Call in progress

USB tethering is on

USB connected

Portable Wi-Fi hotspot or Wi-Fi direct is on

Song is playing

GPS on

Managing Notifications

Notification Icons

The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see.

Open/Close the Notification Panel

Notifications report the arrival of new message, calendar events, and alarms, as well as ongoing events, such as when you've configured your phone as a Wi-Fi hotspot. You can open

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ZTE Concord II User Manual

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Frequently Asked Questions

User Manual