ZTE Blade 10 Prime User Guide

User Guide

About This Guide

Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference.

No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print errors or update specifications in this manual without prior notice. This manual has been designed with the utmost care to ensure the accuracy of its content. However, all statements, information and recommendations contained therein do not constitute a warranty of any kind, either expressed or implied. We offer self-service for our smart terminal device users. Please visit the ZTE official website (at

www.zteusa.com) for more information on self-service and

supported product models. Information on the website takes precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.

Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software.

Trademarks

ZTE, Blade, and the ZTE logos are trademarks of ZTE Corporation.

LTE is a trademark of ETSI.

Android™ is a trademark of Google LLC.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license.

microSDXC Logo is a trademark of SD-3C, LLC.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. ©DTS, Inc. All Rights Reserved.

Other trademarks and trade names are those of their respective owners.

Version No.: R1.0

Edition Time: August 30, 2019

Contents

Getting Started ............................................................ 10

Getting to Know Your Phone ................................................................. 10

Key Functions .............................................................................................. 12

Installing a nano-SIM Card and an Optional microSDXC Card ... 13

Charging the Battery ................................................................................ 14

Powering Your Phone On/Off ................................................................ 16

Setting Up Your Phone for the First Time .......................................... 16

Locking/Unlocking the Screen and Keys ............................................. 17

Getting to Know the Home Screen ...................................................... 18

Personalizing ............................................................... 21

Changing the System Language .......................................................... 21

Setting the Date and Time ...................................................................... 21

Changing the Ringtone, Notification Sound, and Alarm Sound 22

Turning System Sounds On/Off ............................................................ 23

Adjusting Volumes..................................................................................... 23

Switching to Silent or Vibration Mode ................................................ 23

Using Do Not Disturb Mode ................................................................... 24

Applying New Wallpapers ....................................................................... 25

Setting the Theme ..................................................................................... 26

Setting the Home Screen Transition Effect ....................................... 26

Changing the Screen Brightness .......................................................... 26

Protecting Your Phone With Screen Locks ........................................ 27

Protecting Your Phone With Screen Pinning .................................... 28

Using Your Fingerprint .............................................................................. 29

Using Face Recognition ............................................................................ 30

Knowing the Basics ...................................................... 33

Monitoring the Phone Status ................................................................. 33

Managing Notifications ............................................................................ 34

Managing Shortcuts and Widgets ........................................................ 37

Organizing With Folders .......................................................................... 38

Rearranging the Primary Shortcuts ..................................................... 39

Editing Text ................................................................................................... 39

Opening and Switching Apps ................................................................ 40

Using Two Apps in Split-Screen Mode ................................................ 41

Uninstalling or Disabling an Application ........................................... 41

Connecting to Networks and Devices ........................ 42

Connecting to Mobile Networks ........................................................... 42

Connecting to Wi-Fi ................................................................................... 43

Connecting to Bluetooth Devices ......................................................... 45

Exchanging Data via NFC ........................................................................ 47

Connecting to Your Computer via USB ............................................... 48

Using the microSDXC Card as Portable or Device Storage .......... 49

Sharing Mobile Data Through Tethering............................................ 53

Phone Calls ................................................................... 54

Placing and Ending Voice Calls .............................................................. 54

Answering or Rejecting Voice Calls ...................................................... 55

Using Real-Time Text (RTT) ...................................................................... 56

Working With the Call History ............................................................... 58

Calling Your Contacts ................................................................................ 60

Checking Voicemail ................................................................................... 60

Using Options During a Call ................................................................... 61

Managing Multi-party Calls .................................................................... 62

Adjusting Your Call Settings ................................................................... 64

Contacts ....................................................................... 70

Checking Contact Details ........................................................................ 70

Adding a New Contact ............................................................................. 70

Importing, Exporting, and Sharing Contacts ................................... 71

Working With Favorite Contacts ........................................................... 72

Managing Contacts With Labels ........................................................... 73

Managing Emergency Contacts and Information .......................... 74

Searching for a Contact ........................................................................... 76

Editing Contacts ......................................................................................... 76

Web Accounts .............................................................. 79

Adding or Removing Accounts ............................................................. 79

Configuring Account Sync ...................................................................... 80

Email ............................................................................. 82

Setting Up the First Email Account ...................................................... 82

Checking Your Emails ............................................................................... 82

Responding to an Email ........................................................................... 83

Writing and Sending an Email ............................................................... 84

Adding and Editing Email Accounts .................................................... 85

Changing General Email Settings ......................................................... 86

Messages ...................................................................... 87

Opening the Messages Screen .............................................................. 87

Sending a Message .................................................................................... 87

Replying to a Message .............................................................................. 89

Forwarding a Message ............................................................................. 89

Deleting Messages or Conversations .................................................. 90

Web Browser................................................................. 91

Opening the Browser ................................................................................ 91

Using Multiple Browser Tabs .................................................................. 91

Downloading Files ..................................................................................... 92

Camera .......................................................................... 93

Capturing a Photo ...................................................................................... 93

Using Manual Camera Mode .................................................................. 96

Using Portrait Mode .................................................................................. 97

Recording a Video ...................................................................................... 97

Customizing Camera and Video Settings .......................................... 98

Music ........................................................................... 101

Viewing Your Music Library .................................................................. 101

Setting a Song as the Default Ringtone ............................................ 101

Playing Music ............................................................................................ 102

Managing Playlists .................................................................................. 104

Video Player ............................................................... 105

Opening the Video Library ................................................................... 105

Playing and Controlling Videos ........................................................... 105

Managing Video Files .............................................................................. 106

Voice Recorder ........................................................... 108

Recording a Voice Memo ....................................................................... 108

Playing a Voice Memo ............................................................................ 109

Trimming a Voice Memo ........................................................................ 109

More Apps .................................................................. 110

Calculator .................................................................................................... 110

Clock ............................................................................................................. 110

Downloads ................................................................................................. 112

File Manager .............................................................................................. 112

Google Apps .............................................................................................. 113

Settings ...................................................................... 115

Network & Internet .................................................................................. 115

Connected Devices ................................................................................. 118

Apps & Notifications ............................................................................... 119

Features ....................................................................................................... 120

Battery .......................................................................................................... 121

Display ......................................................................................................... 121

Sound ........................................................................................................... 122

Storage......................................................................................................... 122

Security & Location.................................................................................. 123

Accounts ..................................................................................................... 125

Accessibility ............................................................................................... 125

Digital Wellbeing ..................................................................................... 126

Google ......................................................................................................... 126

System ......................................................................................................... 126

System Updates ....................................................................................... 128

Upgrading the Phone Software ................................ 129

Troubleshooting ........................................................ 130

For Your Safety ........................................................... 135

General Safety .......................................................................................... 135

Radio Frequency (RF) Energy .............................................................. 136

FCC Regulations ....................................................................................... 138

Hearing Aid Compatibility (HAC) Regulations for Mobile Phones

....................................................................................................................... 139

Distractions................................................................................................ 141

Product Handling .................................................................................... 142

Electrical Safety ........................................................................................ 147

Radio Frequency Interference ............................................................ 148

Explosive Environments ........................................................................ 150

Getting Started

Getting to Know Your Phone

Key Functions

Key Function

 Press and hold to turn airplane mode on or off,

Power key

Volume key

(Home key)

(Recent apps

key)

(Back key)

NOTE:

You can replace the Home key, the Recent apps key, and the Back key with other navigation styles. Swipe up on the home screen and touch Settings > Features > Navigation keys to select other navigation bar styles, see tutorials, and personalize settings.

restart, or power off.

 Press to switch your phone to sleep mode or

wake up your phone.

Press or hold either end of the key to turn the volume up or down.

 Touch to return to the home screen from any

application or screen.

 Touch and hold to use the Google Assistant.

 Touch to see recently used applications.  Touch twice to switch between the two most

recent applications.

Touch to go to the previous screen.

Installing a nano-SIM Card and an Optional microSDXC Card

The nano-SIM card can be installed or removed while the phone is turned on.

WARNING!

To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider.

1. Insert the tip of the tray eject tool into the hole below the card

tray.

2. Pull out the card tray and place the nano-SIM card and the

microSDXC card (optional) on the tray, as shown. Carefully slide the tray back into place.

NOTE:

Some applications may require a microSDXC card to work normally and/or may store data on the card. Therefore, it is recommended that you keep a microSDXC card installed and not remove or replace it randomly.

Charging the Battery

Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible.

WARNING!

Use only ZTE-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

WARNING!

Do not remove the back cover. The battery is not removable. Removal may cause fire or explosion.

1. Connect the adapter to the charging jack.

2. Connect the charger to a standard AC power outlet. If the phone

is on, you’ll see a charging icon, such as or , appear in the status bar.

3. Disconnect the charger when the battery is fully charged.

NOTE:

If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 20 minutes. Contact customer service if you still cannot power on the phone after prolonged charging.

Powering Your Phone On/Off

 Press and hold the Power key to turn on your phone.

 To turn it off, press and hold the Power key to open the options

menu and touch > .

NOTE:

If the screen freezes or takes too long to respond, try pressing and holding the Power key for about 10 seconds to restart the phone.

Setting Up Your Phone for the First Time

When you first power on your phone after you purchase it or reset it to factory settings (see Reset Options), you will need to set it up before using it. Select the language and then follow the prompts to set up your phone.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone to Sleep mode) when not in use and also to turn the screen back on and unlock it when you need it.

Lock the Screen and Keys

To quickly turn the screen off and lock the keys, press the Power key.

NOTE:

To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone screen is off.

Unlock the Screen and Keys

1. Press the Power key to turn the screen on.

2. Swipe up on the screen.

- or -

Swipe away from at the bottom right of the screen to open the Camera app.

- or -

Swipe away from at the bottom left to use the Google Assistant.

- or -

Double-tap a notification to open the related app.

NOTE:

If you have set a pattern, a PIN, or a password as the screen lock (see) or registered your fingerprint or face, you’ll need to unlock the screen by drawing the pattern, entering the PIN/password, touching the fingerprint sensor, or showing your face to the front camera. See

Protecting Your Phone With Screen Locks, Using Your Fingerprint, and Using Face Recognition.

Getting to Know the Home Screen

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, widgets, and more.

shortcuts

Widgets

Folder

Primary

Stat us & notifications

Shortcut

Navigation bar

Extended Home Screen Panels

Your home screen is extendable, providing more space for shortcuts, widgets, and more. Add a few extended home screen panels and you can swipe left or right to switch between panels. You can also remove some panels or adjust their order.

NOTE:

Swipe right on the left-most panel to use the Google app.

To add a new home screen panel:

1. Touch and hold an empty area of the home screen.

2. Swipe left on the home screen thumbnails and touch .

To delete a home screen panel:

1. Touch and hold an empty area of the home screen.

2. Touch on the top right corner of a home screen thumbnail.

3. If prompted, touch OK. The items on the panel will also be

removed.

To adjust the order of a home screen panel:

1. Touch and hold an empty area of the home screen.

2. Touch and hold a home screen thumbnail and drag it left or right

to the place you need.

NOTE:

Touch at the top of a home screen thumbnail to set it as the main home screen.

Personalizing

Changing the System Language

1. Swipe up on the home screen and touch Settings > System >

Languages & input > Languages.

2. Touch and hold the language you need and drag it to the top to

switch to that language.

To add a system language, touch Add a language and then the language you need.

Setting the Date and Time

1. Swipe up on the home screen and touch Settings > System >

Date & time.

2. Set the date, time, time zone, and time format.

 To adjust the date and time automatically, touch to turn on

Automatic date & time.

 To adjust the date and time manually, touch to turn off

Automatic date & time and touch Set date / Set time to change the date and time.

 To adjust the time zone automatically, touch to turn on

Automatic time zone.

 To adjust the time zone manually, touch to turn off

Automatic time zone and touch Select time zone to set the correct time zone.

 To adjust the time format, touch to turn on/off Use 24-hour

format or Automatic 24-hour format.

Changing the Ringtone, Notification Sound, and Alarm Sound

You can customize the default ringtone for incoming calls, the default notification sound, and the default alarm sound.

1. Swipe up on the home screen and touch Settings > Sound >

Advanced.

2. Touch Phone ringtone, Default notification sound, or Default

alarm sound.

3. Scroll through the list and select the ringtone you’d like to use.

4. Touch OK.

NOTES:

 Many applications have their own notification sound settings.

 See Set a Ringtone for a Contact for how to assign a special

ringtone to an individual contact.

 When selecting ringtones, touch Add ringtone to select an

audio file in your phone or microSDXC card.

Turning System Sounds On/Off

1. Swipe up on the home screen and touch Settings > Sound >

Advanced.

2. In the Other sounds and vibrations section, touch the switches

beside each option to turn it on or off.

Adjusting Volumes

1. Swipe up on the home screen and touch Settings > Sound.

2. Drag the sliders below Media volume, Call volume, Ring

volume, Alarm volume, and Notification volume to adjust the volume for each type of audio.

Switching to Silent or Vibration Mode

You can set the phone to silent or vibration mode by using one of the following methods.

NOTE:

Silent and vibration modes will not silence your alarms.

 Press the Volume key and touch or to switch the

phone to vibration or silent mode.

NOTE:

Press the Volume key and touch to restore sound.

 Swipe up on the home screen and touch Settings > Sound >

Notification mode and select Vibrate or Mute to switch to

vibration or silent mode.

NOTE:

Select Ring to restore sound.

 Swipe down from the top of the screen to open the notification

panel and drag the panel downwards. Touch Ring or Vibrate to switch the phone to vibration or silent mode. See Use Quick

Settings.

NOTE:

Touch Silent to restore sound.

Using Do Not Disturb Mode

You can limit interruptions with Do Not Disturb mode. This mode silences your phone so that it doesn’t make sounds or vibrate when you don’t want it to.

Turn on Do Not Disturb Mode

1. Swipe down from the top of the screen with two fingers to

access the Quick Settings panel.

2. Swipe left and right to find the “Do not disturb” icon and touch it.

Set Do Not Disturb Mode

1. Swipe up on the home screen and touch Settings > Sound > Do

Not Disturb.

2. Touch the following options as you need.

 Sound & vibration: Turn on or off sound/vibration for listed

items in Do Not Disturb mode.

 Notifications: Set notification behavior in Do Not Disturb

mode. You can block sound or visuals from notifications, or customize more restrictions. Note that critical notifications for phone activity and status cannot be blocked.

 Calls: When Do Not Disturb is on, incoming calls are blocked.

You can adjust settings to allow friends, family, or other contacts to reach you.

 Messages, events & reminders: When Do Not Disturb is on,

messages, reminders, and events will be muted, except for the items you allow.

 Duration: Turn off Do Not Disturb automatically, manually,

or set the duration each time you turn on Do Not Disturb mode.

 Turn on automatically: Use rules to turn on/off Do Not

Disturb automatically. Touch an existing rule to set or use it, or touch Add rule to create new rules.

Applying New Wallpapers

You can set the wallpaper for the home screen and lock screen.

1. Touch and hold an empty place on the home screen.

2. Touch WALLPAPERS.

3. Select a built-in static wallpaper along the bottom, or touch My

photos to select a picture on which you can pan and zoom to choose the area you need.

4. Touch SET WALLPAPER.

5. Choose where the wallpaper should be used by touching Home

screen, Lock screen, or Home screen and lock screen.

NOTE:

You can also set the wallpaper by opening the Settings app and selecting Display > Wallpaper.

Setting the Theme

1. Touch and hold an empty place on the home screen.

2. Touch HOME SETTINGS > Themes.

3. Touch a theme to select it.

Setting the Home Screen Transit ion Ef fec t

1. Touch and hold an empty place on the home screen.

2. Touch HOME SETTINGS > Home screen effect.

3. Pick an effect along the bottom and the phone will demonstrate

how it works. When you have found one you like, touch the

Home key to exit.

Changing the Screen Brightness

1. Swipe up on the home screen and touch Settings > Display >

Brightness level.

2. Drag the slider to manually adjust the screen brightness.

NOTE:

With the light sensor, your phone can automatically adjust the screen brightness for available light. Touch Adaptive brightness in the Display settings screen to turn the feature on or off.

Protecting Your Phone With Screen Locks

You can protect your phone by creating a screen lock. When it is enabled, you can swipe up on the lock screen, and then draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.

1. Swipe up on the home screen and touch Settings > Security &

location > Screen lock.

2. Touch None, Swipe, Pattern, PIN, or Password.

 Touch None to disable screen lock protection.

 Touch Swipe to enable screen lock and allow unlocking with

a “swipe” gesture. You can unlock the screen by touching the display and sliding up.

 Touch Pattern to create a pattern that you must draw to

unlock the screen.

 Touch PIN or Password to set a numeric PIN or a password

that you must enter to unlock the screen.

3. For Pattern, PIN, or Password, choose whether to further protect

your phone with secure start-up. When it is enabled, you must enter the pattern, PIN, or password when powering on the phone in order to use it normally.

4. For Pattern, PIN, or Password, select how you want notifications

and their contents to show when the phone is locked, and then touch DONE.

NOTE:

Remember the pattern, PIN, or password you set. Otherwise, you will have to upgrade the phone software to use the phone (see

Upgrading the Phone Software).

Protecting Your Phone With Screen Pinning

You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information.

Turn On Screen Pinning

1. Swipe up on the home screen and touch Settings > Security &

location > Advanced > Screen pinning.

2. Touch the On/Off switch.

3. To automatically lock the phone after unpinning, switch on Lock

device when unpinning and set up a screen lock.

If you have set a screen lock, you can switch on Ask for unlock

pattern/PIN/password before unpinning.

Pin a Screen

1. Ensure that screen pinning is turned on.

2. Touch the Recent apps key to view recent apps. If the app you

want to keep in view is not in recent apps, open it first.

3. Swipe left and right to find the app card. Then touch the app

icon at the top of the card and select Pin.

Unpin the Screen

1. To unpin the screen and return to normal use, touch and hold

both the Back key and the Recent apps key.

2. If the screen is locked, swipe up on the lock screen and draw the

pattern or enter the PIN/password.

Using Your Fingerprint

Register a Fingerprint

1. Swipe up on the home screen and touch Settings > Security &

location > Fingerprint > Fingerprint management.

2. If you have not set a screen lock, choose one backup screen lock

method to set the screen lock pattern, PIN, or password. If you have already set a screen lock, draw the pattern or enter the PIN/password.

3. Touch REGISTER or Add fingerprint.

4. Follow the prompts to record the center and the edges of a

finger.

5. Touch OK when your fingerprint has been registered.

NOTE:

Touch an existing fingerprint record to change its name or delete it.

Set Fingerprint Actions

1. Swipe up on the home screen and touch Settings > Security &

location > Fingerprint > Fingerprint management.

2. Enter the screen lock pattern, PIN or password you set.

3. You can set the following fingerprint actions.

 Unlock your phone: Wake up the phone and unlock it with a

registered fingerprint.

 Quick launch app: When the screen is off or locked, you can

quickly open a selected app with a registered fingerprint. Each registered fingerprint can be assigned to a different app.

NOTE:

You can also use any finger, registered or not, to take photos, answer calls, open the notification panel, or view recent apps by touching or swiping on the fingerprint sensor. Open Settings > Security &

location > Fingerprint to set them up.

Using Face Recognition

You can use face recognition to unlock the screen or open the apps locked by Private Space.

NOTES:

 The security strength of face recognition is lower than that of

password, pattern and fingerprint.

 If you restart your phone, you need to enter the screen lock pattern,

PIN or password you set to unlock the screen for the first time.

Register Your Face

1. Swipe up on the home screen and touch Settings > Security &

location > Face Verify.

2. Enter the screen lock pattern, PIN or password you set. If you

have not set a screen lock, choose one backup screen lock method to set the screen lock pattern, PIN or password.

3. Read the disclaimer for face recognition and touch ACCEPT.

4. Touch CREATE NOW and follow the prompts to register your

face.

Use Face Recognition to Unlock the Screen

After registering your face, you can unlock the screen with face recognition.

1. Press the Power key to turn on the screen display if the screen is

off.

2. Put your face in front of the screen. If the face recognition fails,

touch to try again.

3. Depending on your setting, you may need to swipe up on the

screen to unlock the phone.

Set Face Recognition Options

You can set what face recognition can do on your phone.

1. Swipe up on the home screen and touch Settings > Security &

location > Face Verify.

2. Enter the screen lock pattern, PIN or password you set.

3. You can set the following options.

 Unlock screen: Select how the screen is unlocked with your

face.

 Bright display: If this option is enabled, the phone will

increase screen brightness automatically in a dim light to help verify your face.

 Delete face data: Delete your recorded face data.

Knowing the Basics

Monitoring the Phone Status

The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see.

Indicator What it means

LTE connected

Do not disturb mode on

Vibration only mode on

Silent mode on

Battery low

Battery full

Battery charging

Alarm set

Data Saver on

No signal

Signal strength

Airplane mode

Connected to a Wi-Fi network

Speaker on

Phone microphone off

Location service active

Wired headset connected

Managing Notifications

The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see.

Indicator What it means

New message

New message(s) from the Gmail™ app

New message(s) from the Email app

Missed call

Call in progress

Low batter y

Upcoming event

New Wi-Fi network detected

Downloading/sending data

Song playing

USB tethering on

Open/Close the Notification Panel

Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events. You can open the notification panel to view the details of notifications.

 To open the notification panel, swipe your finger down on the

home screen or from the top of the screen.

 To close the notification panel, swipe your finger up on the

screen or touch the Back key.

Respond to or Remove a Notification

In the notification panel, you can respond to a notification or remove the notifications. The notification panel also supports expandable notifications that let you perform additional actions right from the notification itself.

 To respond to a notification, touch it.

 Slide down with one finger to expand certain notifications. You

can also swipe two fingers vertically or pinch-zoom to expand or collapse certain notifications, or touch to expand or collapse certain notifications and bundled notifications.

 To remove a notification, swipe it left or right. If you want to

handle it later, swipe slightly and touch to set the snooze time.

 To remove all notifications, touch CLEAR ALL below all the

notifications.

 To manage notifications you have received, touch and hold a

notification and then choose to turn off this type of notification.

NOTE:

If you turn off notifications for an app, you may miss its important alerts and updates. Some notifications (such as those from the system) cannot be turned off.

Use Quick Settings

The Quick Settings make it convenient to view or change the most common settings for your phone.

Swipe down with two fingers from the top of the screen, or open the notification panel and drag the panel downward to view the Quick Settings. You can swipe left or right to find all Quick Settings tiles.

To turn on or off settings quickly:

From the Quick Settings panel, touch a tile to turn its feature on or off.

Touch and hold certain tiles to access more settings options. For example, touch and hold the Wi-Fi tile to open Wi-Fi settings.

To customize the quick settings panel:

You can add, remove or rearrange the tiles on the Quick Settings panel.

Touch below the panel and do one of the following:

 Touch and hold a tile and drag it to the position you want.

 Touch and hold a tile and drag it below “Drag here to remove” to

hide it.

 In the Hold and drag to add tiles section, drag a tile up to show

it in the Quick Settings panel.

Managing Shortcuts and Widgets

Add Shortcuts and Widgets

1. To add a shortcut, swipe up on the home screen.

To add a widget, touch and hold an empty area of the home screen and select WIDGETS.

2. Slide to browse the available applications or widgets.

3. Touch and hold a widget or an application icon and drag it to a

home screen panel.

NOTE:

While holding the shortcut or widget, you can drag it to the right edge of the screen to create a new home screen panel and put the item on it.

Move Shortcuts or Widgets

1. Touch and hold a shortcut or widget on the home screen.

2. Drag it to the place you need.

Remove Shortcuts or Widgets

1. Touch and hold a shortcut or widget on the home screen.

2. Drag it to at the top.

Adjust Widget Size

1. Touch and hold a widget on the home screen and then release it.

2. An outline appears around the widget. Drag the outline to resize

the widget.

NOTE:

Not all widgets can be resized.

Organizing With Folders

You can create folders on the home screen and add several shortcuts to a folder.

You can move or remove folders the same way as moving or removing shortcuts.

1. On the home screen, touch and hold the shortcut you want to

add into a folder.

2. Drag the shortcut to at the top of the screen and release

your finger. A new folder will be created and the shortcut is added into the folder.

3. To add more shortcuts into the folder, touch and hold each

shortcut and drag it over the folder before releasing it.

NOTES:

 To remove a shortcut from a folder, touch the folder to open it.

Touch and hold the shortcut and drag it to the home screen.

 Touch the folder and then touch the name field to rename the

folder.

Rearranging the Primary Shortcuts

The home screen includes a customizable primary shortcuts area near the bottom above the navigation bar. You can keep up to five items in the primary shortcuts area visible from all home screens. Drag shortcuts or folders in or out of the area to rearrange them.

Editing Text

 Move the insertion point: Touch where you want to type. The

cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor.

 Select text: Touch and hold or double-tap within the text. The

nearest word highlights, with a tab at each end of the selection. Drag the tabs to change the selection.

 Cut or copy: Select the text you want to manipulate. Then touch

Cut or Copy to cut or copy the text to the clipboard.

 Replace text with the clipboard text: Select the text you want

to replace. Then touch Paste.

 Insert clipboard text in the text field: Touch the tab below the

cursor. Then touch Paste.

Opening and Switching Apps

Open an App

1. Swipe up on the home screen

2. Swipe up or down on the screen and touch an app to open it.

NOTES:

 Drag the slider on the right side of the screen to the initial letter

of the app you need, or touch the search box at the top to search for apps.

 Touch in the search box to sort the apps alphabetically, by the

time they are installed, or by frequency of use.

 Some apps offer shortcuts to certain features. Touch and hold

the app icon to get these shortcuts. You can also drag these shortcuts to the home screen as shortcut icons.

Switch Between Recently Opened Apps

1. Touch the Recent apps key. The apps you’ve used recently are

displayed as a series of cards. Slide left and right to see all the cards.

2. Touch a card to open that app.

NOTES:

 You can swipe a card up to remove it from the screen, which will

free up running memory on the phone. Touch CLEAR ALL to remove all cards.

 Touch the Recent apps key twice to switch to the most recent

app you used.

Using Two Apps in Split-Screen Mode

You can work with two apps at the same time in split-screen mode.

NOTE:

Some apps may not support split-screen mode.

1. Open the first app you want to use and touch the Recent apps key.

2. Touch the app icon on top of the card of the first app and select

Split screen.

3. Touch the second app among the recent app cards or touch the

Home key and swipe up to select the second app.

To turn off split-screen mode, drag the middle of the border between the two apps to the top or bottom of the screen. The expanding app will be kept in full screen.

Uninstalling or Disabling an Application

1. Swipe up on the home screen.

2. Touch and hold an application icon and drag it to or at

the top of the screen.

3. Touch OK to uninstall or disable the app.

NOTES:

 Some preinstalled apps cannot be uninstalled, and not all apps

can be disabled.

 To find the disabled applications, swipe up on the home screen

and touch Settings > Apps & notifications > App info > All apps > Disabled apps. You can then touch an application and

touch ENABLE to enable it.

Connecting to Networks and Devices

Connecting to Mobile Networks

Control Mobile Data Use

1. Swipe up on the home screen and touch Settings > Network &

internet > Mobile network.

2. Touch the Mobile data switch to enable or disable mobile data

use.

Check Access Point Names

To connect to the Internet you can use the default Access Point Names (APN). Swipe up on the home screen and touch Settings >

Network & internet > Mobile network > Advanced > Access Point Names to check the default APN.

NOTE:

To set the APN to default settings, touch > Reset to default.

Select Network Operator

1. Swipe up on the home screen and touch Settings > Network &

internet > Mobile network > Advanced.

2. Touch to turn off Automatically select network.

3. Wait for the phone to search for available networks and touch a

network in the network list to register manually.

Connecting to Wi-Fi

Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet (100 meters), depending on the Wi-Fi router and your surroundings.

Turn Wi-Fi On and Connect to a Wi-Fi Network

1. Swipe up on the home screen and touch Settings > Network &

internet > Wi-Fi.

2. Slide the Use Wi-Fi switch to the On position to turn on Wi-Fi.

3. Touch a network name to connect to it.

4. If the network is secured, enter the password and touch

CONNECT.

NOTE:

Your phone automatically connects to previously used Wi-Fi networks when they are in range.

Get Notified of Open Networks

1. Swipe up on the home screen and touch Settings > Network &

internet > Wi-Fi.

2. Touch Wi-Fi preferences.

3. Slide the Wi-Fi notification switch to the On position.

When Wi-Fi is on, you receive notifications in the status bar when your phone detects an open Wi-Fi network. Switch off this option to turn off notifications.

Add a Wi-Fi Network

You can add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network when you are out of range.

To connect to a secured network, you first need to get the security details from the network's administrator.

1. Swipe up on the home screen and touch Settings > Network &

internet > Wi-Fi.

2. Slide the Use Wi-Fi switch to the On position.

3. At the bottom of the available Wi-Fi networks, touch Add

network.

4. Enter the network SSID (name). If necessary, enter security or

other network configuration details.

5. Touch SAVE.

Forget a Wi-Fi Network

You can make your phone forget about the details of a Wi-Fi network that you added—for example, if you don’t want the phone to connect to it automatically or if it is a network that you no longer use.

1. Swipe up on the home screen and touch Settings > Network &

internet > Wi-Fi.

2. Touch Saved networks.

3. Touch the Wi-Fi network name and then touch FORGET.

Connecting to Bluetooth Devices

Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a few feet. The Bluetooth devices must be paired before the communication is performed.

Change the Device Name

1. Swipe up on the home screen and touch Settings > Connected

devices > Connection preferences > Bluetooth.

2. Slide the Bluetooth switch to the On position if Bluetooth is off.

3. Touch Device name.

4. Edit the name and touch RENAME.

Pair With Another Bluetooth Device

1. Swipe up on the home screen and touch Settings > Connected

devices > Pair new device.

Your phone automatically turns Bluetooth on and scans for and displays the IDs of all available Bluetooth devices in range.

2. Touch the device you want to pair with.

3. If necessary, confirm that the Bluetooth passkeys are the same

between the two devices and touch PAIR. Alternatively, enter a Bluetooth passkey and touch PAIR.

Pairing is successfully completed when the other device accepts the connection or the same passkey is entered.

NOTE:

The Bluetooth passkey may be fixed for certain devices, such as headsets and hands-free car kits. You can try entering 0000 or 1234 (the most common passkeys) or refer to the documents for that device.

Forget a Bluetooth Device

You can make your phone forget its pairing connection with another Bluetooth device. To connect to the device again, you need to search for it and enter or confirm a passkey again.

1. Swipe up on the home screen and touch Settings > Connected

devices.

2. Ensure that Bluetooth is turned on and touch Previously

connected devices.

3. In the list of paired devices, touch beside the Bluetooth

device you want to forget.

4. Touch FORGET > FORGET DEVICE.

Send Data via Bluetooth

1. Open the appropriate application and select the file or item you

want to share.

2. Select the option for sharing via Bluetooth. The method may vary

by application and data type.

3. Touch a Bluetooth device the phone has paired with or wait for it

to search for new devices and touch one of them.

Receive Data via Bluetooth

1. Turn Bluetooth on before trying to receive data via Bluetooth.

2. Touch ACCEPT to start receiving the data. If necessary, swipe

down on the status bar, and touch ACCEPT on the Bluetooth sharing notification.

Depending on your storage setting and whether a microSDXC card is installed, received files are stored automatically in a dedicated folder (bluetooth, for instance). You can access them with the File Manager app.

Exchanging Data via NFC

Near Field Communication (NFC) allows your phone to exchange data with another NFC-enabled device when they touch each other or in close proximity.

Depending on the applications that you have installed on your phone, you might be able to use your phone as a transit pass or as an access pass. To use this feature, tap the back of your phone against an NFC-enabled access point, subject to applicable terms and conditions from the particular vendor.

To turn on and use NFC:

1. Swipe up on the home screen and touch Settings > Connected

devices > Connection preferences > NFC.

2. Slide the NFC switch to the on position.

3. If you want to share web pages, contact information, YouTube

videos or other app content on your phone to another

NFC-capable device, touch the Back key > Android Beam and slide the switch to the On position.

Connecting to Your Computer via USB

You can connect your phone to a computer with a USB cable to transfer files in both directions, charge the phone, or install software to update or repair the phone.

Connect Your Phone to a Computer via USB

1. Connect your phone to the PC with a USB cable.

2. On the window opened, touch ALLOW to transfer files, DENY to

charge the phone, or Other USB options to choose one of the following options:

 MTP (File Transfer): Transfer files between the phone and

the computer.

 PTP: Transfer photos or files if MTP mode is not supported by

the computer.

 Charge this device: Charge your phone via USB.

 System Update: Install Software Upgrade Assistant on your

computer and update or repair the phone.

Disconnect Your Phone From the Computer

To disconnect the phone from the computer, simply unplug the USB cable when you’re finished.

Using the microSDXC Card as Portable or Device Storage

You can use your microSDXC card as portable storage when there's already content such as your media and other files so that you don't lose them.

If your microSDXC card is new or doesn't have content you want to keep, you can also set it up as an extension of the device storage, and this requires formatting that prevents the microSDXC card from working with other devices.

CAUTION:

As part of the device storage, the microSDXC card may have data on it that is necessary for some apps to function normally. Therefore, do not remove or replace the card randomly.

Set Up the microSDXC Card as Portable Storage

When you install a microSDXC card that has not been used on your phone before, the phone will mount the card as portable storage by default.

To remove the microSDXC card from your phone:

If you need to remove the microSDXC card used as portable storage while the phone is on, you must unmount it first.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch next to the microSDXC card name in the Portable

storage section.

3. When the screen prompts the card is safely ejected, you can

remove it from the phone.

To erase and format the microSDXC card:

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch the microSDXC card name in the Portable storage section.

3. Touch Format > FORMAT SD CARD.

4. Touch Done when formatting is finished.

CAUTION:

The formatting procedure erases all the data on the microSDXC card, after which the files CANNOT be retrieved.

Set Up the microSDXC Card as Device Storage

If your microSDXC card is new or doesn't have content you want to keep, you can format the card and use it as part of the device storage. If you move the microSDXC card to another device, it’ll be formatted before it can be used.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch the microSDXC card name in the Portable storage section.

3. Touch Format as internal > FORMAT SD CARD.

CAUTION:

The formatting procedure erases all the data on the microSDXC card, after which the files CANNOT be retrieved.

4. The phone will prompt you to move your photos, files and other

data from the phone to the microSDXC card. Select Move content or Move content later. Follow the onscreen instructions to continue.

5. Touch Done.

To move data between the phone and the microSDXC card:

With the microSDXC card as part of the device storage, you can move your photos, files and other data between the phone and the card any time.

1. Swipe up on the home screen and touch Settings > Storage.

2. To move data from the phone to the microSDXC card, touch the

microSDXC card name; to move data from the card to the phone, touch Internal shared storage.

3. Touch > Migrate data.

4. Touch Move content.

5. If prompted, touch Done.

NOTE:

Whenever you move data between the phone and the microSDXC card, the destination is used to save new apps and personal data (such as photos and videos) and only the destination is accessible from a computer.

To remove the microSDXC card from your phone:

If you need to remove the microSDXC card used as device storage while the phone is on, you must unmount it first.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch your microSDXC card name below Device storage.

3. Touch > Eject.

NOTE:

Before ejecting the card, ensure that you have moved data and apps to the phone.

4. Touch EJECT.

5. When the screen prompts the card is safely ejected, you can

remove it from the phone.

To reformat the microSDXC card as portable storage:

If you no longer want to use your microSDXC card as device storage, you can reformat the card as portable storage.

NOTE:

Before the formatting, ensure that you have moved data and apps to the phone.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch your microSDXC card name below Device storage.

3. Touch > Format as portable.

4. Touch FORMAT.

5. Touch Done.

CAUTION:

The formatting procedure erases all the data on the microSDXC card, after which the files CANNOT be retrieved.

Sharing Mobile Data Through Tethering

If your computer can obtain an Internet connection via USB cable or Bluetooth, you can configure your phone to share its mobile data connection with your computer.

NOTE:

You cannot transfer files between your phone and your computer when the phone is USB tethered.

1. Swipe up on the home screen and touch Settings > Network &

internet > Hotspot & tethering.

2. Touch USB tethering or Bluetooth tethering.

 For USB tethering, connect your phone to the target device

with the supplied USB cable before touching USB tethering.

 For Bluetooth tethering, pair your phone with the other

device via Bluetooth and set the device to obtain data connection via Bluetooth.

NOTE:

To stop sharing your data connection, switch off USB tethering or Bluetooth tethering.

Phone Calls

You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial.

Placing and Ending Voice Calls

Place a Voice Call by Dialing

1. From the home screen, touch > .

2. Enter the phone number or the contact name with the dialpad.

Touch to delete incorrect digits/letters.

NOTE:

As you enter the phone number or the contact name, your phone searches for matching information in your contacts. If you see the number and contact you want to call, touch it to place the call immediately.

3. Touch below the keypad to dial the call.

NOTES:

 To make an international call, touch and hold the 0 key to enter

the plus (+) symbol. Next, enter the country code followed by the city/area code and then the phone number.

 To redial the last call you made, open the dialpad, touch and

touch again.

End a Call

During a call, touch on the screen.

Answering or Rejecting Voice Calls

When you receive a voice call, the incoming call screen opens, displaying the Caller ID or the information about the caller that you've entered in the Contacts app. You can answer or reject the call, or reject it with a text message.

Answer a Voice Call

To answer an incoming call,

 If the phone screen is active, touch ANSWER.

 If the phone screen is locked, swipe up on the screen to answer

the call.

NOTES:

 To silence the ringer before answering the call, press the Volume

key or the Power key.

 For instructions on answering a call with RTT, see Answer an RTT

Call.

Reject a Voice Call

To reject an incoming voice call:

 If the phone screen is active, touch DECLINE to reject the call, or

touch MESSAGE to reject the call and send a message to the caller.

 If the phone screen is locked, swipe down on the screen to reject

the call, or swipe away from to reject the call and send a message to the caller.

NOTE:

To edit the preset text responses, open the Phone app and touch

> Settings > Quick responses.

Using Real-Time Text (RTT)

Your phone supports Real-Time Text. If you or person on the other end of the line has a hearing or speech impairment, you can use RTT on top of a voice call for a real-time conversation.

NOTES:

 You can use RTT only when the phone is connected to the 4G LTE

network or a Wi-Fi network (with Wi-Fi calling enabled).

 Some RTT features and settings may not be supported under or

across different networks.

Set Up RTT Work Mode

1. From the home screen, touch > > Settings >

Accessibility > Real Time Text (RTT) call.

2. Touch RTT operation mode and choose one of the following to

set when RTT options should be available:

 Visible during calls: In this mode, calls will be placed and

answered as voice-only calls by default unless you receive an incoming RTT call. You can still switch from voice-only to RTT during the calls. See Switch From Voice-only Calls to RTT Calls.

 Always visible: In this mode, you may select the mode for

outgoing calls.

3. When RTT operation mode is set as Always visible, touch RTT

on Outgoing Call to set the default mode for outgoing calls. You can choose to place all outgoing calls as RTT calls automatically or choose manually each time before placing the call.

Place an RTT Call

When the RTT operation mode is set as Always visible, you can place an RTT call directly.

1. Enter the phone number with the dialpad as usual.

2. To uc h .

3. If RTT on Outgoing Call is set as Manual, touch RTT Voice call.

When the call is connected, the RTT message screen and keyboard appear automatically.

Answer an RTT Call

Regardless of your RTT operation mode settings, an incoming RTT call is answered as an RTT call, with the RTT message screen and keyboard appearing automatically.

If the RTT operation mode is set as Always visible, you can choose to answer incoming voice-only calls as RTT calls by touching RTT ANSWER (when the screen is unlocked) or swiping from (when the screen is locked) at the bottom right.

NOTE:

Some features may not work under or across different networks.

Switch From Voice-only Calls to RTT Calls

During a voice-only call, touch to start an RTT conversation. The voice conversation will not be affected. The other party can also make the switch, and your phone will show the message screen and keyboard automatically.

Working With the Call History

The call history is a list of all the calls you've placed, received, or missed. It provides a convenient way to redial a number, return a call, or add a number to your Contacts.

To open the call history, open the Phone app and touch > Call

history.

Place a Call From the Call History

1. Open the call history.

2. Touch a number for more options about the call, or touch

beside it to call back.

NOTE:

You can touch MISSED, INCOMING, or OUTGOING to filter the records by call type.

Save a Call History Number to a Contact

1. Open the call history.

2. Touch the number.

3. To add the number to an existing contact, touch Add to a

contact and select a contact in the list. To add a new contact, touch Create new contact.

4. Edit the contact information if necessary, and touch SAVE.

Retrieve RTT Call Transcript

1. Open the call history.

2. Touch a number that you had an RTT call with.

3. Touch Call details.

4. In the call list, touch to check the transcript during that call.

Take Other Actions on a Call History Entry

1. Open the call history.

2. Touch a number and then touch Call details to view more call

information. While viewing the call details, you can:

 Touch Delete to delete the entry.

 Touch Edit number before call to edit the number in the

dialer before calling it.

 Touch Copy number to copy the phone number to the

clipboard.

NOTE:

You can touch > Clear call history in the call history screen to delete all history records.

Calling Your Contacts

1. From the home screen, touch .

2. Touch Favorites or Contacts to find the contact you want to call.

Your favorite contacts and frequently called contacts are displayed in the Favorites tab.

3. Touch a contact in the Favorites tab, or touch beside a

contact in the Contacts tab.

Checking Voicemail

If you have set the phone to divert calls to voicemail, callers can leave voicemail messages when they cannot reach you. Here’s how to check the messages they left.

1. From the home screen, touch > .

2. Touch and hold the 1 key in the dialer. If prompted, enter your

voicemail password.

3. Follow the voice prompts to listen to and manage your voicemail

messages.

NOTE:

See Set Voicemail for how to set your voicemail service. For detailed information, please contact the service provider.

Using Options During a Call

During a call, you will see a number of on-screen options. Touch an option to select it.

 Touch to make another call separately from the first call,

which is put on hold.

 Touch to switch to the keypad when you need to enter a

code (for example, the PIN for your voicemail or bank account) during the call.

 Touch to go to Contacts.

 Touch to mute or unmute your microphone.

 Touch to turn the speakerphone on or off.

WARNING!

Because of higher volume levels, do not place the phone near your ear during speakerphone use.

 Touch > Swap or the held call near the top of the screen to

put the caller you are speaking to on hold, and switch to the other call that has been put on hold.

 Touch to merge the separate calls into a single conference

call.

 Touch to end the current call.

 Touch to switch from voice-only calls to RTT (Real-Time Text)

calls.

NOTE:

RTT only works on 4G LTE network.

 During an RTT call, touch > Hide RTT keyboard to close the

RTT conversation and keyboard. You can then touch to restore the RTT conversation and keyboard.

 During an RTT call, touch > DTMF keypad to use the keypad

to interact with automated systems with DTMF tones. You can touch Hide to return to your RTT messages.

Managing Multi-party Calls

When the three-way call feature is available, you can switch between two calls or set up a conference call.

NOTES:

 Options and interface will vary. The three-way call feature needs

network support and may result in additional charges. Please contact your service provider for more information.

 Three-way call feature is not available when you have an

ongoing RTT call.

Switch Between Current Calls

When you’re on a call, you can place/answer a second call without ending the first one.

To place the second call:

Once you have established the first call, touch and dial the second number.

To answer the second call:

When you’re on a call and another call comes in:

 Swipe up to answer the call. (This puts the first call on hold and

answers the second call.)

 Swipe from to answer the call. (This ends the first call and

answers the second call.)

 Swipe down to reject the second call.

 Swipe from to reject the second call and select a preset text

message or write one to send to the caller.

To switch between two calls:

If the second call is an incoming call, touch > Swap or the held call near the top of the screen.

Set Up a Conference Call

With this feature, you can talk to two people at the same time.

1. Place the first call.

2. Once you have established the connection, touch and dial

the second number.

3. When you’re connected to the second party, touch .

To end the conference call, touch .

NOTE:

If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.

Adjusting Your Call Settings

You can configure a number of settings for the Phone application.

NOTE:

Some call options are displayed only when these features are available, and some features require network support and may result in additional charges. Please contact your service provider for more information.

Set Contact Display Options

You can set the order of the contacts displayed in the Contacts tab of the Phone app.

1. From the home screen, touch > > Settings > Display

options.

2. Touch Sort by or Name format to set the order of the contacts

and the format of the contact names.

Set Sound and Vibration

Set the sound and vibration for incoming calls as well as dialpad sounds.

1. From the home screen, touch > > Settings > Sounds

and vibration.

2. Touch the option you want to configure.

 Touch Phone ringtone to select the ringtone for incoming

call notification.

 Touch Also vibrate for calls to enable/disable vibration for

incoming call notification.

 Touch Keypad tones to play/mute sounds when you touch

the dialpad keys.

Set Options for Answering and Ending Calls

When enabled, the options allow you to end a call by pressing the Power key or make the phone vibrate when a call is answered.

1. From the home screen, touch > > Settings > Answer

and end calls.

2. Touch Power button ends call or Vibrate when call is

answered.

Set Speed Dials

You can touch and hold the 1~9 keys from the dialer to call the corresponding speed dial number.

The number 1 key is reserved to speed dial your voicemail.

To assign a speed dial key:

1. From the home screen, touch > > Settings > Speed dial.

2. Touch a speed dial entry.

3. Touch a contact from the contact list.

Edit Quick Response to Rejected Callers

1. From the home screen, touch > > Settings > Quick

responses.

2. Touch a text message to edit it.

3. Touch OK to save the message.

Set Wi-Fi Calling

1. From the home screen, touch > > Settings > Call

settings > Wi-Fi calling.

2. Touch the Wi-Fi Calling switch to enable/disable this feature.

When Wi-Fi calling is enabled, touch Update Current Emergency

Address to set the address for emergency (E911) call responders.

Forward Incoming Calls

The call forwarding feature allows you to forward your incoming calls to another phone number.

1. From the home screen, touch > > Settings > Call

settings > Call forwarding.

2. Touch an available option to enable or disable it.

Block Certain Numbers

The call blocking feature allows you to forbid calls and messages from certain numbers.

1. From the home screen, touch > > Settings > Blocked

numbers.

2. Touch ADD A NUMBER.

3. Enter a phone number or touch to select one from the

contact list.

4. Touch BLOCK.

NOTE:

To unblock a number, touch next to the number and touch

UNBLOCK.

Set Voicemail

1. From the home screen, touch > > Settings.

2. Touch Voicemail to configure voicemail settings.

 Touch Notifications to manage notification behavior for

voicemails.

 Touch Visual voicemail to activate or turn off visual

voicemail.

 Touch Change PIN when visual voicemail is enabled to

change the PIN for accessing your voicemail.

 Touch Advanced Settings to select the voicemail service

provider or view or change the voicemail number.

Set Real-Time Text (RTT) Options

When you are connected to the 4G LTE network or a Wi-Fi network (with Wi-Fi calling enabled), from the home screen, touch > > Settings > Accessibility > Real Time Text (RTT) call to set RTT options. For details, see Set Up RTT Work Mode.

Set Hearing Aids

Your phone supports HAC (Hearing Aid Compatibility) function. When you turn on the hearing aid compatibility and use a hearing aid with a telecoil to answer the phone, it will help you hear more clearly during the phone call.

1. From the home screen, touch > > Settings >

Accessibility.

2. Touch Hearing aids to turn on/off hearing aid compatibility.

CAUTION:

Do not turn on the Hearing aids option unless you use a hearing aid with a telecoil. Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing.

Contacts

You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing.

To see your contacts, touch on the home screen.

Checking Contact Details

1. From the home screen, touch .

2. Scroll through the list to view all your contacts.

3. Touch a contact to view its details.

Adding a New Contact

1. From the home screen, touch .

2. Touch to add a new contact.

3. Enter the contact name, phone numbers, and email addresses.

Touch More fields to enter other information. If you have multiple account types associated with your phone, touch Saving to and select an account. If a sync account is selected, the contacts can be synced automatically with the account online.

4. Touch SAVE to save the contact.

Importing, Exporting, and Sharing Contacts

You can import/export contacts from/to the phone storage or a microSDXC card. This is especially useful when you need to transfer contacts between different devices. You can also quickly share your contacts using Bluetooth, Email, Gmail, Google Drive, Android Beam (NFC), or Messages.

Import Contacts From the microSDXC Card or Phone Storage

1. From the home screen, touch .

2. Touch > Settings > Import > .vcf file.

3. If prompted, select the account the contacts will be imported to.

4. Navigate to the folder where the file is and touch the file.

Export Contacts to the microSDXC Card or Phone Storage

1. From the home screen, touch .

2. Touch > Settings > Export > Export to .vcf file.

3. The phone will prompt you with the name of the vCard file. You

can change the default name or touch to change the directory that the file will be saved to.

4. Touch SAVE to create the file.

Share Contacts

1. From the home screen, touch .

2. Touch > Settings > Export > Share all contacts.

3. Open the notification panel and touch Finished exporting

contacts.

4. Choose how to share the contacts. The options available depend

on the applications and services installed.

NOTE:

To share a few selected contacts, touch and hold one in the contact list and then touch the other ones you need. After the selection, touch and choose how to share them.

Working With Favorite Contacts

You can mark contacts as favorite to put them at the top of the contacts list.

Add a Contact to Favorites

1. From the home screen, touch .

2. Touch a contact and then touch at the top of the screen.

Remove a Contact From Favorites

1. From the home screen, touch .

2. Touch a favorite contact and then touch .

Managing Contacts With Labels

View Your Contact Labels

1. From the home screen, touch .

2. Touch to view existing contact labels in the Labels section.

3. Touch a label to view contacts with that label.

NOTE:

To send a message or an email to all contacts with the label, touch the label and touch > Send message / Send email. Or touch the label and touch > Multi-select, check the contacts you need, and touch > Send message / Send email.

Set Up a New Label

1. From the home screen, touch .

2. Touch > Create label.

3. Enter the label name and touch OK.

4. Touch ADD CONTACTS or and select the contact you wish

to add the label to. To add multiple contacts, touch and hold one contact to select it. Then touch the others contacts and touch ADD.

Delete a Label

1. From the home screen, touch .

2. Touch and then touch a label.

3. Touch > Delete label.

4. Touch OK. The contacts themselves will not be deleted.

Edit a Label

1. From the home screen, touch .

2. Touch and then touch a label.

3. Touch > Remove contacts or Rename label.

4. Touch to remove the corresponding contact from the label,

or edit the label name and touch OK.

Managing Emergency Contacts and Information

You can set up your In Case of Emergency (ICE) contacts and your medical information for medical personnel to access even when the phone is locked.

Add Emergency Contacts

You can add up to five contacts as emergency contacts.

1. From the home screen, touch > In Case of Emergency

contacts.

2. To uc h and, from the contact list, touch the contact you

wish to be an emergency contact. To add multiple contacts, touch and hold one contact to select it. Then touch the others contacts and touch ADD.

- or -

Tou ch > New contact to create a new contact and set it as an emergency contact.

Remove Emergency Contacts

1. From the home screen, touch > In Case of Emergency

contacts.

2. To uc h > Remove contacts.

3. To uc h to remove the corresponding contact from the

emergency contacts list.

4. Touch the Back key.

Edit Emergency Information

1. From the home screen, touch > In Case of Emergency

contacts > My Emergency Information.

2. Enter your name, health record, allergies, current medications,

and other information that you think hospital personnel need to know in the corresponding fields.

3. To uc h .

Searching for a Contact

1. From the home screen, touch .

2. Touch to search.

3. Enter the contact name or other information (such as phone

number) you want to search for. The contacts matched will be listed.

Editing Contacts

Edit Contact Details

1. From the home screen, touch .

2. Touch a contact and then touch .

3. Edit the contact and touch SAVE.

Set a Ringtone for a Contact

Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone.

1. From the home screen, touch .

2. Touch a contact you want to set a ringtone for, and then touch

> More fields > Default ringtone.

3. Select a ringtone you like and touch OK.

4. Touch SAVE.

NOTE:

When selecting ringtones, touch Add ringtone to select an audio file in your phone or microSDXC card.

Delete Contacts

1. From the home screen, touch .

2. Touch and hold the contact you want to remove.

3. Check more contacts if needed, and then touch > OK.

Link Contacts

If there are duplicate entries for the same person in your contacts, you can merge all the separate information of a contact into one entry in the Contacts list.

1. From the home screen, touch .

2. Touch and hold a contact to select it.

3. Touch to select the duplicate contact(s).

4. Touch > Link.

5. Touch LINK to confirm. All selected contacts are merged into one

entry in the contacts list.

Separate Contact Information

If contact information was linked in error, you can separate the information back into individual contacts on your phone.

1. From the home screen, touch .

2. Touch a linked contact you want to separate.

3. Touch > View linked contacts > UNLINK.

4. Touch UNLINK to confirm.

Web Accounts

Adding or Removing Accounts

You can add multiple Google accounts, Microsoft Exchange ActiveSync® accounts, and other kinds of accounts, depending on the apps installed on your phone.

Add an Account

1. Swipe up on the home screen and touch Settings >

Accounts > Add account.

2. Touch the type of account you want to add.

3. Follow the on-screen steps to enter the information about the

account. Most accounts require a username and password, but the details may vary. You may also need to obtain some information from IT support or your system administrator.

When the account is successfully added, it is displayed in the Accounts menu in Settings.

Remove an Account

Removing an account will delete it and all information associated with it, such as emails and contacts, from your phone.

1. Swipe up on the home screen and touch Settings > Accounts.

2. Touch the account you’d like to remove.

3. To uc h REMOVE ACCOUNT > REMOVE ACCOUNT.

Configuring Account Sync

Configure Auto Sync Setting

1. Swipe up on the home screen and touch Settings > Accounts.

2. To uc h Automatically sync data to enable or disable automatic

sync.

3. To uc h OK.

 When automatic sync is turned on, changes you make to

information on your phone or on the web are automatically synced with each other.

 When automatic sync is turned off, you need to sync

manually to collect emails, updates, or other recent information.

Sync Manually

1. Swipe up on the home screen and touch Settings > Accounts.

2. Touch the account you want to sync.

3. To uc h Account sync > > Sync now.

Change an Account’s Sync Settings

1. Swipe up on the home screen and touch Settings > Accounts.

2. Touch the account.

3. To uc h Account sync. The Account sync screen appears,

showing a list of information the account can sync.

4. When auto sync data is enabled, switch items on or off as you

need. The enabled types of information will be kept in sync automatically between the phone and the web. When auto sync data is disabled, touch a listing to sync that type of information between the phone and the web.

Email

Swipe up on the home screen and touch Email. Use it to read and send emails from Microsoft Exchange ActiveSync, Gmail, Yahoo!®, and more.

Setting Up the First Email Account

1. When you open Email for the first time, touch an email server

and then enter your email address and password.

2. Touch NEXT to let the phone retrieve the network parameters

automatically.

NOTE:

You can also enter these details manually by touching MANUAL SETUP or if automatic setup fails.

3. Follow the on-screen instructions to finish the setup.

Your phone will show the inbox of the email account and start to download email messages.

Checking Your Emails

Your phone can automatically check for new emails at the interval you set when setting up the account. You can also check new emails manually by dragging down on the message list. Touch LOAD MORE at the bottom of the email list to download earlier messages.

You can adjust how often your account downloads new emails. From your inbox, touch > Settings > name of the account >

Sync settings > Sync frequency. Touch an option to select it.

Responding to an Email

You can reply to or forward an email that you receive. You can also delete emails and manage them in other ways.

Reply to or Forward an Email

1. Open the email you want to reply to or forward from the Inbox.

2. Choose one of the following:

 To reply to the sender, touch .

 To reply to the sender and all recipients of the original

message, touch .

 To forward the email to someone else, touch .

3. Edit your message and touch .

Mark an Email as Unread

You can return a read email to the unread state—for example, to remind yourself to read it again later. You can also mark a batch of emails as unread.

 While reading a message, touch > Mark unread.

 While in a message list (for instance, the inbox), touch the

sender icon on the left and then touch .

Delete an Email

You can delete an email from its folder. You can also delete a batch of emails.

 While reading a message, touch .

 While in a message list (for instance, the Inbox), touch the

sender icon on the left and then touch .

NOTE:

If you accidentally delete an email, touch UNDO to retrieve it.

Writing and Sending an Email

1. Open your email Inbox and touch .

NOTE:

If you have more than one email account added on the phone, touch the From field to select the account you want to use for sending the message.

2. Enter a contact name or email address in the To field. Enter a

comma, a semi-colon, or a space to separate each recipient. You can also touch + to select recipients from your contacts or history.

NOTE:

To send a carbon copy or blind carbon copy to other recipients, touch beside the To field to open the Cc/Bcc fields and enter the contact names or email addresses.

3. Enter the email subject and compose the email text.

4. To uc h to add audio files, images, videos, and other types

of files as attachments.

5. To uc h near the top right of the screen to send the

message.

Adding and Editing Email Accounts

Add an Email Account

After setting up your first email account (see Setting Up the First

Email Account), you can add more email accounts and manage

them separately.

1. Open the Email app.

2. To uc h > Settings > Add account.

3. Set up the account as you did with the first one.

Edit an Email Account

You can change a number of settings for an account. The options you can configure depend on the type of account.

1. Open the Email app.

2. To uc h > Settings and touch the account whose settings

you want to change.

3. Make the changes you want and touch or the Back key

when you finish.

Remove an Email Account

1. Open the Email app.

2. To uc h > Settings and touch the account you want to

remove.

3. To uc h Remove account from this device > OK.

Changing General Email Settings

General settings apply to all email accounts you add.

1. Open the Email app.

2. To uc h > Settings > General settings.

3. Make the changes you want and touch or the Back key

when you finish.

Messages

You can use Messages to exchange text messages (SMS), multimedia messages (MMS), and chat messages.

Opening the Messages Screen

Tou ch on the home screen.

The Messages screen opens, where you can create a new message, search for messages, or open an existing conversation.

 Tou ch Start chat to write a new text or multimedia message.

 Tou ch to search for a message using keywords.

 Touch an existing conversation to open the exchanged messages.

Sending a Message

1. On the Conversations screen, touch Start chat.

2. Add recipients in one of the following ways.

 Manually enter the recipient’s number or the contact name.

If the phone presents a few suggestions, touch the one you want to add.

 Touch a contact listed below the To field.

 To add more recipients for an MMS group conversation,

touch to add more recipients and then touch . Then edit the group name and touch .

3. Touch the Text message field and enter the message text.

Tou ch to add emoji to your text message.

4. If you want to send a multimedia message, touch to add

GIFs, stickers, audio, location, contacts, or files to the message. You can also transfer money through Google Pay.

5. To add pictures or videos to the multimedia message, touch

to select existing files or shoot new photos/videos.

NOTE:

To capture a new photo, touch to switch between the front and back cameras and touch to take a picture. To record a video, touch > Video > to start, and touch > Attach to stop and add the video to the message.

6. To uc h .

NOTES:

 You can also include email addresses as recipients for

multimedia messages.

 Do not add any attachment if you want to send a text message.

Otherwise, you may be charged for a multimedia message.

Replying to a Message

Messages you receive are appended to existing conversations of the same number. If the new message comes from a new number, a new conversation is created.

1. On the Messages screen, touch the conversation that has the

message you want to reply to.

2. Type your reply in the text field at the bottom. You can touch

or if you want to reply with an MMS.

3. To uc h .

Forwarding a Message

1. On the Messages screen, touch the conversation that has the

message(s) you want to forward.

2. Touch and hold one message you want to forward, and then

touch > For ward.

3. Touch the conversation you’d like to forward the message(s) to,

or touch New message to enter new recipient(s).

4. Edit the message if necessary and touch .

Deleting Messages or Conversations

Delete a Message in a Conversation

1. On the Messages screen, touch a conversation.

2. Touch and hold the message you want to delete.

3. To uc h > Delete.

Delete Message Conversations

1. On the Messages screen, touch and hold the conversation you

want to delete.

2. If there are more conversations you want to delete, touch them

one by one.

3. To uc h > Delete.

Web Browser

Use Chrome to view web pages and search for information.

Opening the Browser

Tou ch on the home screen to launch the web browser. The browser also opens when you touch a web link—for example, in an email or a text message.

1. Open the Chrome app.

2. Touch the address box at the top.

3. Enter the address (URL) of a web page, or enter terms you want

to search for.

4. Touch a URL or search suggestion or touch the enter key on the

keyboard to open the web page or search results.

NOTE:

Touch the Back key or > to go to the previous or the next web page.

Using Multiple Browser Tabs

You can open several web pages at the same time (one page in each tab) and switch between them freely.

Open a New Browser Tab

Tou ch > New tab / New incognito tab. A new browser window opens

Switch Between Browser Tabs

1. Touch the icon. The number in the icon indicates the

number of currently active browser windows. Opened web pages will be listed. Swipe up and down to see them all.

2. Touch a thumbnail to switch to that tab.

NOTE:

Swipe a thumbnail horizontally or touch to close the tab.

Downloading Files

1. Touch and hold an image or a link to a file or to another web

page.

2. In the menu that opens, touch Download image or Download

link.

The downloaded files are saved to your phone or the microSDXC card. You can view or open them by touching > Downloads in Chrome.

Camera

You can take photos and record videos. Photos and videos are stored on the microSDXC card, if you have installed one, or to the phone’s internal storage. You can copy them to your computer or access them in the Photos app.

Capturing a Photo

1. To uc h on the home screen.

2. Aim the camera at the subject and make any necessary

adjustment. PHOTO (auto camera) mode is used by default.

3. Touch the area where you want the camera to focus, or leave

the camera to autofocus on the center of the image.

Number Func tion

1 Turn on/off HDR or set it at auto.

2 Change the camera settings.

3 Change the flash setting (back camera only).

4 View pictures and videos you have taken.

5 Capture a photo.

6 Switch between the front and back cameras.

Switch among the default PHOTO mode, VIDEO

mode, PORTRAIT mode, and more.

8 Enable or disable LIVE photo.

9 Select a filter.

Use smart-beauty mode or customize the personal

options to beautify faces in the picture.

4. Lightly touch to take the picture.

WARNING!

Keep a safe distance when using the flash. Do not point the flash toward the eyes of people or animals.

NOTES:

 You can pinch or spread your fingers on the screen to zoom in

or zoom out before taking a picture.

 In PHOTO (auto camera) mode, when you touch the screen to

focus, the exposure bar appears beside the focus point. You can drag up or down to adjust the exposure.

Using Manual Camera Mode

You can use Manual camera mode to adjust more camera options for your photo.

1. From the home screen, touch > MORE > MANUAL.

2. Aim the camera at the subject. You can make the following

adjustments.

 Drag the yellow circle to any area on the screen where you

want the camera to meter exposure so as to adjust the photo brightness. Touch and hold the circle to lock exposure.

 Drag the blue square to any area on the screen that you want

to focus on. Touch and hold it to lock or unlock the focus.

 Touch the icons near the bottom of the preview area and

drag the sliders to adjust ISO, exposure, white balance, and interval for taking consecutive shots.

3. To uc h to take the photo.

Using Portrait Mode

You can use Portrait mode to focus on your subject with a depth effect and blur backgrounds.

1. From the home screen, touch > PORTRAIT.

2. Aim the camera at the subject and you can make the following

adjustments.

 Touch to enable auto AI framing and follow the

on-screen instructions to help the camera focus on the subject.

 Touch to enable the auto-beauty feature.

3. To uc h to take the photo.

Recording a Video

1. From the home screen, touch > VIDEO.

2. Aim the camera at the subject.

3. To uc h to start recording. You can also touch or

to pause or resume recording, or touch to save the frame as a photo.

4. To uc h to stop recording.

NOTES:

 You can pinch or spread on the screen or press the Volume key

to zoom in or zoom out before and during recording.

 When you touch the screen to focus during recording, the

exposure bar appears beside the focal point. You can drag up or down to adjust the exposure. Touch and hold the focal point to lock/unlock the focus.

 To capture a time-lapse video, touch MORE > TIMELAPSE below

the preview area. Adjust the time interval. Then touch to

begin recording and to stop. You can also touch to save the frame as a photo.

Customizing Camera and Video Settings

Before capturing a photo or video, you can touch to open the following options.

NOTE:

Some camera and video options will change in different camera modes.

Options in Photo Mode (Back Camera)

 Resolution: Set the resolution for your photo.

 Timer: Set a time delay before the camera takes a picture

automatically after you touch the shutter icon.

 Composition: Show or hide the grid or golden spiral to help

with balanced photo composition.

 Gradienter: Show or hide the gradienter.

 Volume key: Assign the function of the Volu me key.

Options in Selfie Mode (Front Camera)

 Resolution: Set the resolution for your photo.

 Timer: Set a time delay before the camera takes a picture

automatically after you touch the shutter icon.

 Point-and-shoot: When this feature is enabled, you can touch

the viewfinder screen to take a photo.

 Mirror image: When enabled, allows you to capture a photo

that is the same as the viewfinder preview.

 Volume key: Assign the function of the Volu me key.

Options in Video Mode (Front or Back Camera) and Timelapse Mode

Video quality: Set the quality for your video.

Options in Portrait Mode (Back Camera)

 Timer: Set a time delay before the camera takes a picture

automatically after you touch the shutter icon.

 Volume key: Assign the function of the Volu me key.

Options in Manual Mode (Back Camera)

 Resolution: Set the resolution for your photo.

 Timer: Set a time delay before the camera takes a picture

automatically after you touch the shutter icon.

 Metering: Adjust the light metering setting.

 Composition: Show or hide the grid or golden spiral to help

with balanced photo composition.

 Gradienter: Show or hide the gradienter.

 Volume key: Assign the function of the Volu me key.

Options in Panorama Mode (Back Camera)

 Timer: Set a time delay before the camera takes a picture

automatically after you touch the shutter icon.

 Volume key: Assign the function of the Volu me key.

General Options

 Shutter tone: Turn the shutter tone on or off.

 Geo-tagging: When enabled, store the location data in your

captured photos and videos.

 Anti-banding: Set the anti-banding value when you take

pictures or videos of TV or computer screens to avoid stripes on the screen.

 Save location: Change the storage location for captured

photos and videos.

 Help: Enable the Help icon on the viewfinder screen, or touch

More to view help details.

 Restore defaults: Restore default camera and video settings.

100

ZTE Blade 10 Prime User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

About This Guide

Getting Started

Getting to Know Your Phone

Key Functions

Installing a nano-SIM Card and an Optional microSDXC Card

Charging the Battery

Powering Your Phone On/Off

Setting Up Your Phone for the First Time

Locking/Unlocking the Screen and Keys

Lock the Screen and Keys

Unlock the Screen and Keys

Getting to Know the Home Screen

Personalizing

Changing the System Language

Setting the Date and Time

Changing the Ringtone, Notification Sound, and Alarm Sound

Turning System Sounds On/Off

Adjusting Volumes

Switching to Silent or Vibration Mode

Using Do Not Disturb Mode

Turn on Do Not Disturb Mode

Set Do Not Disturb Mode

Applying New Wallpapers

Setting the Theme

Setting the Home Screen Transit ion Ef fec t

Changing the Screen Brightness

Protecting Your Phone With Screen Locks

Protecting Your Phone With Screen Pinning

Turn On Screen Pinning

Pin a Screen

Unpin the Screen

Using Your Fingerprint

Register a Fingerprint

Set Fingerprint Actions

Using Face Recognition

Register Your Face

Use Face Recognition to Unlock the Screen

Set Face Recognition Options

Knowing the Basics

Monitoring the Phone Status

Managing Notifications

Open/Close the Notification Panel

Respond to or Remove a Notification

Use Quick Settings

Managing Shortcuts and Widgets

Add Shortcuts and Widgets

Move Shortcuts or Widgets

Remove Shortcuts or Widgets

Adjust Widget Size

Organizing With Folders

Rearranging the Primary Shortcuts

Editing Text

Opening and Switching Apps

Open an App

Switch Between Recently Opened Apps

Using Two Apps in Split-Screen Mode

Uninstalling or Disabling an Application

Connecting to Networks and Devices

Connecting to Mobile Networks

Control Mobile Data Use

Check Access Point Names

Select Network Operator

Connecting to Wi-Fi

Turn Wi-Fi On and Connect to a Wi-Fi Network

Get Notified of Open Networks

Add a Wi-Fi Network

Forget a Wi-Fi Network

Connecting to Bluetooth Devices

Change the Device Name

Pair With Another Bluetooth Device

Forget a Bluetooth Device

Send Data via Bluetooth

Receive Data via Bluetooth

Exchanging Data via NFC

Connecting to Your Computer via USB

Connect Your Phone to a Computer via USB