ZTE Blade 10 Prime User Guide
User Guide
About This Guide
Thank you for choosing this ZTE mobile device. In order to keep your
device in its best condition, please read this manual and keep it for
future reference.
Copyright
Copyright © 2019 ZTE CORPORATION
All rights reserved.
No part of this publication may be quoted, reproduced, translated or
used in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on print
errors or update specifications in this manual without prior notice.
This manual has been designed with the utmost care to ensure the
accuracy of its content. However, all statements, information and
recommendations contained therein do not constitute a warranty of
any kind, either expressed or implied. We offer self-service for our
smart terminal device users. Please visit the ZTE official website (at
www.zteusa.com) for more information on self-service and
supported product models. Information on the website takes
precedence.
Disclaimer
ZTE Corporation expressly disclaims any liability for faults and
damages caused by unauthorized modifications of the software.
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Images and screenshots used in this manual may differ from the
actual product. Content in this manual may differ from the actual
product or software.
Trademarks
ZTE, Blade, and the ZTE logos are trademarks of ZTE Corporation.
LTE is a trademark of ETSI.
Android™ is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks
owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE
Corporation is under license.
microSDXC Logo is a trademark of SD-3C, LLC.
For DTS patents, see http://patents.dts.com. Manufactured under
license from DTS Licensing Limited. DTS, the Symbol, & DTS and the
Symbol together are registered trademarks or trademarks of DTS, Inc.
in the United States and/or other countries. ©DTS, Inc. All Rights
Reserved.
Other trademarks and trade names are those of their respective
owners.
Version No.: R1.0
Edition Time: August 30, 2019
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Contents
Getting Started ............................................................ 10
Getting to Know Your Phone ................................................................. 10
Key Functions .............................................................................................. 12
Installing a nano-SIM Card and an Optional microSDXC Card ... 13
Charging the Battery ................................................................................ 14
Powering Your Phone On/Off ................................................................ 16
Setting Up Your Phone for the First Time .......................................... 16
Locking/Unlocking the Screen and Keys ............................................. 17
Getting to Know the Home Screen ...................................................... 18
Personalizing ............................................................... 21
Changing the System Language .......................................................... 21
Setting the Date and Time ...................................................................... 21
Changing the Ringtone, Notification Sound, and Alarm Sound 22
Turning System Sounds On/Off ............................................................ 23
Adjusting Volumes..................................................................................... 23
Switching to Silent or Vibration Mode ................................................ 23
Using Do Not Disturb Mode ................................................................... 24
Applying New Wallpapers ....................................................................... 25
Setting the Theme ..................................................................................... 26
Setting the Home Screen Transition Effect ....................................... 26
Changing the Screen Brightness .......................................................... 26
Protecting Your Phone With Screen Locks ........................................ 27
Protecting Your Phone With Screen Pinning .................................... 28
4
Using Your Fingerprint .............................................................................. 29
Using Face Recognition ............................................................................ 30
Knowing the Basics ...................................................... 33
Monitoring the Phone Status ................................................................. 33
Managing Notifications ............................................................................ 34
Managing Shortcuts and Widgets ........................................................ 37
Organizing With Folders .......................................................................... 38
Rearranging the Primary Shortcuts ..................................................... 39
Editing Text ................................................................................................... 39
Opening and Switching Apps ................................................................ 40
Using Two Apps in Split-Screen Mode ................................................ 41
Uninstalling or Disabling an Application ........................................... 41
Connecting to Networks and Devices ........................ 42
Connecting to Mobile Networks ........................................................... 42
Connecting to Wi-Fi ................................................................................... 43
Connecting to Bluetooth Devices ......................................................... 45
Exchanging Data via NFC ........................................................................ 47
Connecting to Your Computer via USB ............................................... 48
Using the microSDXC Card as Portable or Device Storage .......... 49
Sharing Mobile Data Through Tethering............................................ 53
Phone Calls ................................................................... 54
Placing and Ending Voice Calls .............................................................. 54
Answering or Rejecting Voice Calls ...................................................... 55
Using Real-Time Text (RTT) ...................................................................... 56
5
Working With the Call History ............................................................... 58
Calling Your Contacts ................................................................................ 60
Checking Voicemail ................................................................................... 60
Using Options During a Call ................................................................... 61
Managing Multi-party Calls .................................................................... 62
Adjusting Your Call Settings ................................................................... 64
Contacts ....................................................................... 70
Checking Contact Details ........................................................................ 70
Adding a New Contact ............................................................................. 70
Importing, Exporting, and Sharing Contacts ................................... 71
Working With Favorite Contacts ........................................................... 72
Managing Contacts With Labels ........................................................... 73
Managing Emergency Contacts and Information .......................... 74
Searching for a Contact ........................................................................... 76
Editing Contacts ......................................................................................... 76
Web Accounts .............................................................. 79
Adding or Removing Accounts ............................................................. 79
Configuring Account Sync ...................................................................... 80
Email ............................................................................. 82
Setting Up the First Email Account ...................................................... 82
Checking Your Emails ............................................................................... 82
Responding to an Email ........................................................................... 83
Writing and Sending an Email ............................................................... 84
Adding and Editing Email Accounts .................................................... 85
6
Changing General Email Settings ......................................................... 86
Messages ...................................................................... 87
Opening the Messages Screen .............................................................. 87
Sending a Message .................................................................................... 87
Replying to a Message .............................................................................. 89
Forwarding a Message ............................................................................. 89
Deleting Messages or Conversations .................................................. 90
Web Browser................................................................. 91
Opening the Browser ................................................................................ 91
Using Multiple Browser Tabs .................................................................. 91
Downloading Files ..................................................................................... 92
Camera .......................................................................... 93
Capturing a Photo ...................................................................................... 93
Using Manual Camera Mode .................................................................. 96
Using Portrait Mode .................................................................................. 97
Recording a Video ...................................................................................... 97
Customizing Camera and Video Settings .......................................... 98
Music ........................................................................... 101
Viewing Your Music Library .................................................................. 101
Setting a Song as the Default Ringtone ............................................ 101
Playing Music ............................................................................................ 102
Managing Playlists .................................................................................. 104
Video Player ............................................................... 105
7
Opening the Video Library ................................................................... 105
Playing and Controlling Videos ........................................................... 105
Managing Video Files .............................................................................. 106
Voice Recorder ........................................................... 108
Recording a Voice Memo ....................................................................... 108
Playing a Voice Memo ............................................................................ 109
Trimming a Voice Memo ........................................................................ 109
More Apps .................................................................. 110
Calculator .................................................................................................... 110
Clock ............................................................................................................. 110
Downloads ................................................................................................. 112
File Manager .............................................................................................. 112
Google Apps .............................................................................................. 113
Settings ...................................................................... 115
Network & Internet .................................................................................. 115
Connected Devices ................................................................................. 118
Apps & Notifications ............................................................................... 119
Features ....................................................................................................... 120
Battery .......................................................................................................... 121
Display ......................................................................................................... 121
Sound ........................................................................................................... 122
Storage......................................................................................................... 122
Security & Location.................................................................................. 123
Accounts ..................................................................................................... 125
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Accessibility ............................................................................................... 125
Digital Wellbeing ..................................................................................... 126
Google ......................................................................................................... 126
System ......................................................................................................... 126
System Updates ....................................................................................... 128
Upgrading the Phone Software ................................ 129
Troubleshooting ........................................................ 130
For Your Safety ........................................................... 135
General Safety .......................................................................................... 135
Radio Frequency (RF) Energy .............................................................. 136
FCC Regulations ....................................................................................... 138
Hearing Aid Compatibility (HAC) Regulations for Mobile Phones
....................................................................................................................... 139
Distractions................................................................................................ 141
Product Handling .................................................................................... 142
Electrical Safety ........................................................................................ 147
Radio Frequency Interference ............................................................ 148
Explosive Environments ........................................................................ 150
9
Getting Started
Getting to Know Your Phone
10
11
Key Functions
Key Function
Press and hold to turn airplane mode on or off,
Power key
Volume key
(Home key)
(Recent apps
key)
(Back key)
NOTE:
You can replace the Home key, the Recent apps key, and the Back
key with other navigation styles. Swipe up on the home screen and
touch Settings > Features > Navigation keys to select other
navigation bar styles, see tutorials, and personalize settings.
restart, or power off.
Press to switch your phone to sleep mode or
wake up your phone.
Press or hold either end of the key to turn the
volume up or down.
Touch to return to the home screen from any
application or screen.
Touch and hold to use the Google Assistant.
Touch to see recently used applications.
Touch twice to switch between the two most
recent applications.
Touch to go to the previous screen.
12
Installing a nano-SIM Card and an Optional microSDXC Card
The nano-SIM card can be installed or removed while the phone is
turned on.
WARNING!
To avoid damage to the phone, do not use any other kind of SIM cards,
or any non-standard nano-SIM card cut from a SIM card. You can get a
standard nano-SIM card from your service provider.
1. Insert the tip of the tray eject tool into the hole below the card
tray.
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2. Pull out the card tray and place the nano-SIM card and the
microSDXC card (optional) on the tray, as shown. Carefully slide
the tray back into place.
NOTE:
Some applications may require a microSDXC card to work
normally and/or may store data on the card. Therefore, it is
recommended that you keep a microSDXC card installed and not
remove or replace it randomly.
Charging the Battery
Your phone’s battery should have enough power for the phone to
turn on, find a signal, and make a few calls. You should fully charge
the battery as soon as possible.
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WARNING!
Use only ZTE-approved chargers and USB Type-C cables. The use of
unapproved accessories could damage your phone or cause the
battery to explode.
WARNING!
Do not remove the back cover. The battery is not removable.
Removal may cause fire or explosion.
1. Connect the adapter to the charging jack.
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2. Connect the charger to a standard AC power outlet. If the phone
is on, you’ll see a charging icon, such as or , appear in the
status bar.
3. Disconnect the charger when the battery is fully charged.
NOTE:
If the battery is extremely low, you may be unable to power on the
phone even when it is being charged. In this case, try again after
charging the phone for at least 20 minutes. Contact customer service
if you still cannot power on the phone after prolonged charging.
Powering Your Phone On/Off
Press and hold the Power key to turn on your phone.
To turn it off, press and hold the Power key to open the options
menu and touch > .
NOTE:
If the screen freezes or takes too long to respond, try pressing and
holding the Power key for about 10 seconds to restart the phone.
Setting Up Your Phone for the First Time
When you first power on your phone after you purchase it or reset it
to factory settings (see Reset Options), you will need to set it up
before using it. Select the language and then follow the prompts to
set up your phone.
16
Locking/Unlocking the Screen and Keys
Your phone allows you to quickly lock the screen and keys (put the
phone to Sleep mode) when not in use and also to turn the screen
back on and unlock it when you need it.
Lock the Screen and Keys
To quickly turn the screen off and lock the keys, press the Power key.
NOTE:
To save battery power, the phone automatically turns off the screen
after a certain period of time when you leave it idle. You will still be
able to receive messages and calls while the phone screen is off.
Unlock the Screen and Keys
1. Press the Power key to turn the screen on.
2. Swipe up on the screen.
- or -
Swipe away from at the bottom right of the screen to open
the Camera app.
- or -
Swipe away from at the bottom left to use the Google
Assistant.
- or -
Double-tap a notification to open the related app.
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NOTE:
If you have set a pattern, a PIN, or a password as the screen lock (see)
or registered your fingerprint or face, you’ll need to unlock the
screen by drawing the pattern, entering the PIN/password, touching
the fingerprint sensor, or showing your face to the front camera. See
Protecting Your Phone With Screen Locks, Using Your Fingerprint, and
Using Face Recognition.
Getting to Know the Home Screen
The home screen is the starting point for your phone’s applications,
functions, and menus. You can customize your home screen by
adding shortcuts, folders, widgets, and more.
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shortcuts
Widgets
Folder
Primary
Stat us &
notifications
Shortcut
Navigation
bar
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Extended Home Screen Panels
Your home screen is extendable, providing more space for shortcuts,
widgets, and more. Add a few extended home screen panels and you
can swipe left or right to switch between panels. You can also
remove some panels or adjust their order.
NOTE:
Swipe right on the left-most panel to use the Google app.
To add a new home screen panel:
1. Touch and hold an empty area of the home screen.
2. Swipe left on the home screen thumbnails and touch .
To delete a home screen panel:
1. Touch and hold an empty area of the home screen.
2. Touch on the top right corner of a home screen thumbnail.
3. If prompted, touch OK. The items on the panel will also be
removed.
To adjust the order of a home screen panel:
1. Touch and hold an empty area of the home screen.
2. Touch and hold a home screen thumbnail and drag it left or right
to the place you need.
NOTE:
Touch at the top of a home screen thumbnail to set it as the
main home screen.
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Personalizing
Changing the System Language
1. Swipe up on the home screen and touch Settings > System >
Languages & input > Languages.
2. Touch and hold the language you need and drag it to the top to
switch to that language.
To add a system language, touch Add a language and then the
language you need.
Setting the Date and Time
1. Swipe up on the home screen and touch Settings > System >
Date & time.
2. Set the date, time, time zone, and time format.
To adjust the date and time automatically, touch to turn on
Automatic date & time.
To adjust the date and time manually, touch to turn off
Automatic date & time and touch Set date / Set time to
change the date and time.
To adjust the time zone automatically, touch to turn on
Automatic time zone.
To adjust the time zone manually, touch to turn off
Automatic time zone and touch Select time zone to set the
correct time zone.
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To adjust the time format, touch to turn on/off Use 24-hour
format or Automatic 24-hour format.
Changing the Ringtone, Notification Sound, and Alarm Sound
You can customize the default ringtone for incoming calls, the
default notification sound, and the default alarm sound.
1. Swipe up on the home screen and touch Settings > Sound >
Advanced.
2. Touch Phone ringtone, Default notification sound, or Default
alarm sound.
3. Scroll through the list and select the ringtone you’d like to use.
4. Touch OK.
NOTES:
Many applications have their own notification sound settings.
See Set a Ringtone for a Contact for how to assign a special
ringtone to an individual contact.
When selecting ringtones, touch Add ringtone to select an
audio file in your phone or microSDXC card.
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Turning System Sounds On/Off
1. Swipe up on the home screen and touch Settings > Sound >
Advanced.
2. In the Other sounds and vibrations section, touch the switches
beside each option to turn it on or off.
Adjusting Volumes
1. Swipe up on the home screen and touch Settings > Sound.
2. Drag the sliders below Media volume, Call volume, Ring
volume, Alarm volume, and Notification volume to adjust the
volume for each type of audio.
Switching to Silent or Vibration Mode
You can set the phone to silent or vibration mode by using one of
the following methods.
NOTE:
Silent and vibration modes will not silence your alarms.
Press the Volume key and touch or to switch the
phone to vibration or silent mode.
NOTE:
Press the Volume key and touch to restore sound.
Swipe up on the home screen and touch Settings > Sound >
Notification mode and select Vibrate or Mute to switch to
vibration or silent mode.
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NOTE:
Select Ring to restore sound.
Swipe down from the top of the screen to open the notification
panel and drag the panel downwards. Touch Ring or Vibrate to
switch the phone to vibration or silent mode. See Use Quick
Settings.
NOTE:
Touch Silent to restore sound.
Using Do Not Disturb Mode
You can limit interruptions with Do Not Disturb mode. This mode
silences your phone so that it doesn’t make sounds or vibrate when
you don’t want it to.
Turn on Do Not Disturb Mode
1. Swipe down from the top of the screen with two fingers to
access the Quick Settings panel.
2. Swipe left and right to find the “Do not disturb” icon and touch it.
Set Do Not Disturb Mode
1. Swipe up on the home screen and touch Settings > Sound > Do
Not Disturb.
2. Touch the following options as you need.
Sound & vibration: Turn on or off sound/vibration for listed
items in Do Not Disturb mode.
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Notifications: Set notification behavior in Do Not Disturb
mode. You can block sound or visuals from notifications, or
customize more restrictions. Note that critical notifications
for phone activity and status cannot be blocked.
Calls: When Do Not Disturb is on, incoming calls are blocked.
You can adjust settings to allow friends, family, or other
contacts to reach you.
Messages, events & reminders: When Do Not Disturb is on,
messages, reminders, and events will be muted, except for
the items you allow.
Duration: Turn off Do Not Disturb automatically, manually,
or set the duration each time you turn on Do Not Disturb
mode.
Turn on automatically: Use rules to turn on/off Do Not
Disturb automatically. Touch an existing rule to set or use it,
or touch Add rule to create new rules.
Applying New Wallpapers
You can set the wallpaper for the home screen and lock screen.
1. Touch and hold an empty place on the home screen.
2. Touch WALLPAPERS.
3. Select a built-in static wallpaper along the bottom, or touch My
photos to select a picture on which you can pan and zoom to
choose the area you need.
4. Touch SET WALLPAPER.
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5. Choose where the wallpaper should be used by touching Home
screen, Lock screen, or Home screen and lock screen.
NOTE:
You can also set the wallpaper by opening the Settings app and
selecting Display > Wallpaper.
Setting the Theme
1. Touch and hold an empty place on the home screen.
2. Touch HOME SETTINGS > Themes.
3. Touch a theme to select it.
Setting the Home Screen Transit ion Ef fec t
1. Touch and hold an empty place on the home screen.
2. Touch HOME SETTINGS > Home screen effect.
3. Pick an effect along the bottom and the phone will demonstrate
how it works. When you have found one you like, touch the
Home key to exit.
Changing the Screen Brightness
1. Swipe up on the home screen and touch Settings > Display >
Brightness level.
2. Drag the slider to manually adjust the screen brightness.
26
NOTE:
With the light sensor, your phone can automatically adjust the
screen brightness for available light. Touch Adaptive brightness in
the Display settings screen to turn the feature on or off.
Protecting Your Phone With Screen Locks
You can protect your phone by creating a screen lock. When it is
enabled, you can swipe up on the lock screen, and then draw a
pattern or enter a numeric PIN or password to unlock the phone’s
screen and keys.
1. Swipe up on the home screen and touch Settings > Security &
location > Screen lock.
2. Touch None, Swipe, Pattern, PIN, or Password.
Touch None to disable screen lock protection.
Touch Swipe to enable screen lock and allow unlocking with
a “swipe” gesture. You can unlock the screen by touching the
display and sliding up.
Touch Pattern to create a pattern that you must draw to
unlock the screen.
Touch PIN or Password to set a numeric PIN or a password
that you must enter to unlock the screen.
3. For Pattern, PIN, or Password, choose whether to further protect
your phone with secure start-up. When it is enabled, you must
enter the pattern, PIN, or password when powering on the
phone in order to use it normally.
27
4. For Pattern, PIN, or Password, select how you want notifications
and their contents to show when the phone is locked, and then
touch DONE.
NOTE:
Remember the pattern, PIN, or password you set. Otherwise, you will
have to upgrade the phone software to use the phone (see
Upgrading the Phone Software).
Protecting Your Phone With Screen Pinning
You can use the screen pinning feature to keep an app in view, so
others cannot switch to other apps or access your personal
information.
Turn On Screen Pinning
1. Swipe up on the home screen and touch Settings > Security &
location > Advanced > Screen pinning.
2. Touch the On/Off switch.
3. To automatically lock the phone after unpinning, switch on Lock
device when unpinning and set up a screen lock.
If you have set a screen lock, you can switch on Ask for unlock
pattern/PIN/password before unpinning.
Pin a Screen
1. Ensure that screen pinning is turned on.
2. Touch the Recent apps key to view recent apps. If the app you
want to keep in view is not in recent apps, open it first.
28
3. Swipe left and right to find the app card. Then touch the app
icon at the top of the card and select Pin.
Unpin the Screen
1. To unpin the screen and return to normal use, touch and hold
both the Back key and the Recent apps key.
2. If the screen is locked, swipe up on the lock screen and draw the
pattern or enter the PIN/password.
Using Your Fingerprint
Register a Fingerprint
1. Swipe up on the home screen and touch Settings > Security &
location > Fingerprint > Fingerprint management.
2. If you have not set a screen lock, choose one backup screen lock
method to set the screen lock pattern, PIN, or password. If you
have already set a screen lock, draw the pattern or enter the
PIN/password.
3. Touch REGISTER or Add fingerprint.
4. Follow the prompts to record the center and the edges of a
finger.
5. Touch OK when your fingerprint has been registered.
NOTE:
Touch an existing fingerprint record to change its name or delete it.
29
Set Fingerprint Actions
1. Swipe up on the home screen and touch Settings > Security &
location > Fingerprint > Fingerprint management.
2. Enter the screen lock pattern, PIN or password you set.
3. You can set the following fingerprint actions.
Unlock your phone: Wake up the phone and unlock it with a
registered fingerprint.
Quick launch app: When the screen is off or locked, you can
quickly open a selected app with a registered fingerprint. Each
registered fingerprint can be assigned to a different app.
NOTE:
You can also use any finger, registered or not, to take photos, answer
calls, open the notification panel, or view recent apps by touching or
swiping on the fingerprint sensor. Open Settings > Security &
location > Fingerprint to set them up.
Using Face Recognition
You can use face recognition to unlock the screen or open the apps
locked by Private Space.
NOTES:
The security strength of face recognition is lower than that of
password, pattern and fingerprint.
If you restart your phone, you need to enter the screen lock pattern,
PIN or password you set to unlock the screen for the first time.
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