ZTE AWE (Virgin Mobile) User Manual

AWE
User Manual
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Contents
Getting Started .......................................................10
Personalizing..........................................................23
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Knowing the Basics...............................................30
Connecting to Networks and Devices..................48
Phone Calls ............................................................ 61
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People .....................................................................76
Accounts.................................................................84
Email .......................................................................87
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GmailTM...................................................................93
Messaging .............................................................. 99
Calendar ...............................................................103
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Hangouts ..............................................................107
Google+ ................................................................108
Browser ................................................................112
Maps, Navigation and Local................................ 119
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Google Now, Voice Search, and Voice Dialer .... 124
Camera .................................................................126
Gallery ..................................................................133
Music ....................................................................138
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Play Music ............................................................144
Video Player .........................................................148
Sound Recorder...................................................151
More Apps.............................................................153
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Play Store ............................................................. 160
Settings ................................................................162
Troubleshooting................................................... 173
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Getting Started
Getting to Know Your Phone
Earpiece
LED Indicator
Volume Keys
Back Key
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Power Key
Front Camera
Touchscreen
Menu Key
Home Key
Camera Key
Speaker
Flash
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3.5mm Headset Jack
Back Camera
Battery Cover
Charger/ micro-USB Jack
Knowing the Keys
Key Function
Power Key
Home Key
Menu Key Touch to get the options for the current screen.
Back Key Touch to go to the previous screen.
Camera Key Press and hold to open the camera and press to
Volume Keys Press or hold to turn the volume up or down.
Press and hold to turn on or off Airplane
mode, enable silent mode or silent mode with vibration, disable silent mode, power off or restart the phone.
Press to switch your phone to Sleep mode.
Press to wake up your phone.
Touch to return to the Home Screen from
any application or screen.
Touch and hold to see recently used
applications.
take pictures or videos.
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Installing the Battery
Switch off your phone before installing or replacing the battery.
1. Remove the back cover.
2. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place.
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3. Press the cover gently back into place until you hear a click.
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Installing the microSD Card (Not Included)
A microSD card can be installed and removed while the phone is turned on. Unmount the microSD card before removing it.
1. Remove the back cover.
2. Hold your microSD card with the metal contacts facing down and slide it in.
NOTE: Some applications may require a microSD card to work normally or may store certain data on it. Therefore, it is recommended that you keep a microSD card installed and not remove or replace it randomly.
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3. Press the cover gently back into place until you hear a click.
Charging the Battery
Although the battery comes partially charged, it is recommended you fully charge the battery before using your phone for the first time.
If the battery is low, there will be a pop-up message on the screen. As you charge your phone, the screen will tell you the exact battery level each time you wake up your phone.
WARNING! Use only ZTE-approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
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1. Connect the adapter to the charger/micro-USB jack. Ensure that the adapter is inserted with the correct orientation. Do not force the connector into the charger jack.
2. Connect the charger to a standard AC wall outlet. If the phone is on, you’ll see a charging icon, such as or , appear on the status bar.
3. Disconnect the charger when the battery is fully charged.
Setting Up Your Phone
1. From your computer, visit virginmobileusa.com and click on Activate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
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3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of your phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you’ll be able to start using your phone.
Activating Your Phone
1. Turn on your new phone. See Powering On/Off.
2. Follow the onscreen prompts to complete the activation process.
3. After you have completed the activation wizard, make a phone call to confirm your activation.
NOTE: Do not press the Power Key while the phone is being activated. Pressing the Power Key cancels the activation process.
Extending the Battery Life
Active applications, screen brightness levels, Bluetooth and Wi-Fi usage and GPS functionality can drain your battery. You can follow the helpful tips below to conserve your battery power:
Reduce the screen backlight time.
Lower the screen brightness.
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Turn Wi-Fi and Bluetooth off when not in use.
Disable the GPS function when not in use. Most applications
using this function will periodically query the GPS satellites for your current location; each query drains your battery.
When taking pictures, do not use a flash unless necessary.
Powering On/Off
Press and hold the Power Key to turn on your phone.
To turn it off, press and hold the Power Key to open the
options menu. Touch Power off and then touch OK.
Locking/Unlocking the Screen and Keys
Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use and to turn the screen back on and unlock it when you need it.
To lock the screen and keys:
To quickly turn the screen off and lock the keys, press the Power Key.
NOTE: To save battery power, the phone automatically turns off
the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone screen is off.
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To unlock the screen and keys:
1. Press the Power Key to turn the screen on.
2. Touch and hold at the center of the screen.
-or-
Touch and hold to open the camera and start taking photos immediately; touch and hold / to turn sound off
or on.
NOTE: If you have set an unlock pattern, PIN or password for your phone (see chapter Personalizing – Protecting Your Phone
With Screen Locks), you’ll need to draw the pattern or enter the
PIN/password to unlock your screen.
Using the Touch Screen
Your phone’s touch screen lets you control actions through a variety of touch gestures.
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a message or link in a Web page), touch and hold the item.
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Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Pinch
In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in).
Rotate the screen
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
Getting to Know the Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
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Stat us & Notifications
Widget
Phone
People
Google Search
Shortcuts
All apps
Messaging
Browser
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Personalizing
Changing the System Language
1. Touch the Home Key > Menu Key > System settings > Language & input > Language.
2. Select the language you need.
Setting the Date and Time
1. Touch the Home Key > Menu Key > System settings > Date & time.
2. Uncheck Automatic date & time and Automatic time zone if you want to set the date, time and time zone by yourself.
3. Set the date, time, time zone, and date/time format.
Changing Ringtone and Notification Sound
You can customize the ringtone for incoming calls and default notification sound.
1. Touch the Home Key > Menu Key > System settings >
Sound.
2. Touch Phone ringtone or Default notification.
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3. Select the ringtone you want to use from the ringtone/notification tone list, music file list or recorded sound list.
4. Touch OK.
NOTE: See chapter People – Editing Contacts – Set a Ringtone
for a Contact for how to assign a special ringtone to an individual
contact.
Turning On/Off Touch Sounds
1. Touch the Home Key > Menu Key > System settings > Sound.
2. Check or uncheck Touch sounds.
Adjusting Volumes
1. Touch the Home Key > Menu Key > System settings >
Sound > Volumes.
2. Drag the sliders to adjust the volume for each type of audio.
3. Touch OK to save.
TIP: You can adjust the media volume when a media application is in use by pressing the Volume Keys. If no media application is active, press the Volume Keys to adjust ringtone volume (or the earpiece volume during a call).
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Switching to Silent Mode
You can set the phone to silent mode by using one of the following methods.
Press and hold the Power Key and then touch to enable
silent mode, touch to enable silent mode with vibration, or touch to disable silent mode.
Keep pressing the Volume Keys down when no media
application is active. When the icon appears in the status bar, the phone is set to silent mode with vibration. When the
icon appears in the status bar, the phone is in silent
mode.
Touch the Home Key > Menu Key > System settings >
Sound > Silent mode, and touch Vibrate or Mute.
Using SRS Sound Effects
You can use the SRS sound effects when playing a song to enhance the sound quality.
1. Touch the Home Key > Menu Key > System settings > Sound > SRS sound enhancement.
2. Slide the SRS sound effects switch to the ON position to enable this feature.
3. You can turn on Volume boost, select a sound effect or customize one.
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technology is incorporated under license from SRS Labs, Inc. SRS TruMediaTM, a feature-rich audio solution tuned specifically
for mobile devices, provides a cinema-like surround headphone performance with deep, rich bass.
is a trademark of SRS Labs, Inc. TruMedia
Applying New Wallpapers
You can set the wallpaper for the Home Screen.
1. Touch the Home Key > Menu Key > Wallpaper.
2. Select a wallpaper source and choose the image or animation you want to use as the wallpaper. Some cropping may be needed for Gallery images.
3. Touch OK at the top of the screen (for Gallery images) or Set
wallpaper.
Changing Screen Brightness
1. Touch the Home Key > Menu Key > System settings > Display > Brightness.
2. Check Automatic brightness to make the phone adjust the screen brightness automatically, or clear the check box to adjust the brightness manually.
3. Touch OK.
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Protecting Your Phone With Screen Locks
You can protect your phone by creating a screen lock. When enabled, you need to touch and hold certain icon, draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.
1. Touch the Home Key > Menu Key > System settings > Security.
2. Touch Screen lock.
3. Touch Long press, Pattern, PIN or Password.
X Touch Long press to enable screen lock and allow
unlock with a ‘touch and hold’ gesture. You can unlock the screen by touching and holding on the display.
X If you touch Pattern, you’re guided to create a pattern you
must draw to unlock the screen. The first time you do this, a short tutorial about creating an unlock pattern appears. Then you’re prompted to draw and redraw your own pattern.
X If you touch PIN or Password, you’re prompted to set a
numeric PIN or a password you must enter to unlock your screen.
IMPORTANT: If you forget the pattern you set, try five times and touch Forgot pattern? to sign in to the Google Account you have added on the phone and reset the screen lock. You need an active Internet connection.
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Protecting Your Phone With Encryption
You can encrypt all the data on your phone: Google Accounts, application data, music and other media, downloaded information, and so on. If you do, you must enter a numeric PIN or password each time you power on your phone.
WARNING! Encryption is irreversible. The only way to revert to an unencrypted phone is to perform a factory data reset, which erases all your data.
Encryption provides additional protection in case your phone is stolen, and may be required or recommended in some organizations. Consult your system administrator before turning it on. In many cases the PIN or password you set for encryption is controlled by the system administrator.
Before turning on encryption, prepare as follows:
1. Set a lock screen PIN or password.
2. Charge the battery.
3. Keep the phone connected to the charger.
4. Schedule an hour or more for the encryption process: you must not interrupt it or you will lose some or all of your data.
When you're ready to turn on encryption:
1. Touch the Home Key > Menu Key > System settings > Security > Encrypt phone.
2. Read the information about encryption carefully. The Encrypt phone button is dimmed if your battery's not
charged or your phone's not plugged in.
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If you change your mind about encrypting your phone, touch the Back Key.
WARNING! If you interrupt the encryption process, you will lose data.
3. Touch Encrypt phone.
4. Enter your lock screen PIN or password and touch Next.
5. Touch Encrypt phone again. The encryption process starts. Encryption can take an hour or
more, during which time your phone may restart several times. When encryption is completed, you're prompted to enter your
PIN or password. Subsequently, you must enter your PIN or password each time
you power on your phone, to decrypt it.
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Knowing the Basics
Monitoring the Phone Status
The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see.
Mobile data connected No signal
Mobile data in use Signal strength
Airplane mode Mobile data in use
Battery dead Ringer off
Battery low Vibrate mode
Battery partially drained Speaker on
Battery full Phone microphone off
Battery charging Bluetooth on
/
Wired headset connected
Alarm set Wi-Fi in use
TTY mode on
Connected to a Wi-Fi network
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