Zebra Technologies MC2180 User Manual

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MC21XX SERIES MOBILE COMPUTER

USER GUIDE

MC21XX SERIES MOBILE COMPUTER

USER GUIDE

72E-155020-01

Rev. 101411

October 2011

ii MC21XX Series User Guide

n c

itte

a licensed program in

a licensed prog

Motorola’s copyright

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No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each software and firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.

Motorola reserves the right to make changes to any software or product to improve reliability, function, or design.

Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Motorola products.

Revision History

Changes to the original guide are listed below:

Change Date Description

iii

iv MC21XX Series User Guide

TABLE OF CONTENTS

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arted

rted

............................................................

attery Chatter

Revision History .............................................................................................................................. iii

About This Guide

Introduction ..................................................................................................................................... i

Documentation Set ................................................................................................................... i

Configurations................................................................................................................................. ii

Software Versions..................................................................................................................... ii

Chapter Descriptions ...................................................................................................................... iii

Notational Conventions................................................................................................................... iii

Related Documents and Software .................................................................................................. iv

Service Information ......................................................................................................................... iv

Chapter 1: Getting Started

Introduction .................................................................................................................................... 1-1

Unpacking the Mobile Computer .................................................................................................... 1-1

Features ......................................................................................................................................... 1-2

Mobile Computer Startup ............................................................................................................... 1-3

Install microSD Card ................................................................................................................ 1-3

Install Main Battery .................................................................................................................. 1-4

Battery Charging ............................................................................................................................ 1-5

Spare Battery Charging ................................................................................................................. 1-7

Starting the MC21XX ..................................................................................................................... 1-7

Calibration Screen ................................................................................................................... 1-7

Main Battery Removal .................................................................................................................... 1-8

Turning Off the Radios ................................................................................................................... 1-9

WLAN Radio ............................................................................................................................ 1-9

Safe System Shutdown/Re-boot .................................................................................................... 1-9

Chapter 2: Operation

Introduction .................................................................................................................................... 2-1

Power Button ................................................................................................................................. 2-1

Windows CE Sample Applications Window ................................................................................... 2-1



Chapter 3: Data Capture

MC21XX Series User

Windows CE Desktop .................................................................................................................... 2-2

Using the Keypad to Navigate Applications ................................................................................... 2-2

Key Combinations .................................................................................................................... 2-2

Selecting Items .................................................................................................................. 2-3

Adjusting the Volume ..................................................................................................................... 2-4

Adjusting the Screen Brightness .................................................................................................... 2-4

Windows CE Status Icons ............................................................................................................. 2-5

Battery Unknown Icon .............................................................................................................. 2-6

Start Button .............................................................................................................................. 2-6

Programs Menu ....................................................................................................................... 2-7

Control Panel ........................................................................................................................... 2-8

Keyboard Input Panel Button ................................................................................................... 2-9

Desktop Display Button ............................................................................................................ 2-9

Task Manager and Properties ....................................................................................................... 2-9

Task Manager .......................................................................................................................... 2-9

Properties ................................................................................................................................. 2-9

Stylus ............................................................................................................................................. 2-10

Entering Information ...................................................................................................................... 2-11

Entering Information Using Keypad ......................................................................................... 2-12

Entering Information Using the Keyboard Input Panel ............................................................. 2-12

Entering Data via the Bar Code Scanner ................................................................................. 2-12

Resetting the MC21XX .................................................................................................................. 2-12

Performing

Performing a Cold Boot ............................................................................................................ 2-13

Waking the MC21XX ..................................................................................................................... 2-13

Battery Health ................................................................................................................................ 2-14

Using the Keypad .......................................................................................................................... 2-15

Browser .......................................................................................................................................... 2-16

TEAM Express ............................................................................................................................... 2-17

Installation ................................................................................................................................ 2-17

Group Broadcast Communication Buttons ............................................................................... 2-17

Introduction .................................................................................................................................... 3-1

Linear Imager ........................................................................................................................... 3-1

1D Laser Scanner .................................................................................................................... 3-1

2D Imaging ............................................................................................................................... 3-1

Operational Modes .............................................................................................................

Scanning Considerations ............................................................................................................... 3-2

Laser Scanning and Linear Imaging .............................................................................................. 3-3

a Warm Boot ......................................................................................................... 2-12

Guide

3-2

Table of Contents vii

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................

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..............................

.............................

ttery Charging .......ttery Charging

r-slot Charge Only Cr-slot Charge Only

Imager Scanning ...................................................................................................................... 3-4

DataWedge .................................................................................................................................... 3-5

Enable DataWedge .................................................................................................................. 3-5

Disable DataWedge ................................................................................................................. 3-5

Adjusting the Scan Beeper Volume ............................................................................................... 3-5

Using CtlPanel ......................................................................................................................... 3-5

Using DataWedge .................................................................................................................... 3-5

Chapter 4: Bluetooth

Introduction .................................................................................................................................... 4-1

Adaptive Frequency Hopping ......................................................................................................... 4-1

Security .......................................................................................................................................... 4-2

Bluetooth Configuration ................................................................................................................. 4-2

Bluetooth Power States ................................................................................................................. 4-3

Cold Boot ................................................................................................................................. 4-3

Warm Boot ......................................................................................................................... 4-3

Suspend ............................................................................................................................. 4-3

Resume .............................................................................................................................. 4-3

Using Microsoft Bluetooth Stack .................................................................................................... 4-4

Power Modes ........................................................................................................................... 4-4

Discovering Bluetooth Device(s) .............................................................................................. 4-4

Available Services .................................................................................................................... 4-5

Chapter 5: Wireless Applications

Introduction .................................................................................................................................... 5-1

Signal Strength Icon ....................................................................................................................... 5-3

Turning Off the Radio ..................................................................................................................... 5-3

Minimum Setup .............................................................................................................................. 5-3

Chapter 6: Accessories

Introduction .................................................................................................................................... 6-1

Single-slot USB Cradle .................................................................................................................. 6-3

Battery Charging ...................................................................................................................... 6-3

Four-slot Charge Only Cradle ........................................................................................................ 6-4

Battery Charging ...................................................................................................................... 6-4

Power LED ............................................................................................................................... 6-4

Four-slot Ethernet Cradle ............................................................................................................... 6-5

Battery Charging ...................................................................................................................... 6-5

LED Charge Indications ........................................................................................................... 6-5

Speed LED ............................................................................................................................... 6-6

Link LED .................................................................................................................................. 6-6

Four-slot Spare Battery Charger .................................................................................................... 6-7

Spare Battery Charging ........................................................................................................... 6-7

Modem Adapter Cable/Modem Dongle .......................................................................................... 6-8

Setup ........................................................................................................................................ 6-9

Connecting to the MC21XX ................................................................................................ 6-9

USB ActiveSync/Charge Cable ...................................................................................................... 6-11

Battery Charging and Operating Power ................................................................................... 6-11

viii MC21XX Series User Guide

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Only Cradle ..........Only Cradle ........

LED Charge Indications ........................................................................................................... 6-12

Holster ........................................................................................................................................... 6-13

Handstrap ...................................................................................................................................... 6-14

Installation ................................................................................................................................ 6-14

Removal ................................................................................................................................... 6-15

Lanyard .......................................................................................................................................... 6-16

Installation ................................................................................................................................ 6-16

Removal ................................................................................................................................... 6-16

Tether Installation .......................................................................................................................... 6-17

Chapter 7: Maintenance & Troubleshooting

Introduction .................................................................................................................................... 7-1

Maintaining the MC21XX ............................................................................................................... 7-1

Battery Safety Guidelines .............................................................................................................. 7-2

Cleaning ......................................................................................................................................... 7-3

Approved Cleanser Active Ingredients ..................................................................................... 7-3

Harmful Ingredients .................................................................................................................. 7-3

Cleaning Instructions ............................................................................................................... 7-3

Special Cleaning Notes ............................................................................................................ 7-3

Materials Required ................................................................................................................... 7-3

Cleaning the MC21XX ............................................................................................................. 7-4

Housing .............................................................................................................................. 7-4

Display ............................................................................................................................... 7-4

Scanner Exit Window ......................................................................................................... 7-4

Connector .......................................................................................................................... 7-4

Cleaning Cradle Connectors .................................................................................................... 7-4

Cleaning Frequency ................................................................................................................. 7-5

Troubleshooting ............................................................................................................................. 7-6

MC21XX ................................................................................................................................... 7-6

Single-slot USB Cradle ............................................................................................................ 7-8

Four-slot Charge Only Cradle .................................................................................................. 7-8

Four-slot Spare Battery Charger .............................................................................................. 7-9

USB ActiveSync/Charge Cable ................................................................................................ 7-9

Appendix A: Specifications

MC21XX and Accessory Technical Specifications ........................................................................ A-1

Appendix B: Keypad

Introduction .................................................................................................................................... B-1

27-Key Keypad ........................................................................................................................ B-1

Glossary

Index

ABOUT THIS GUIDE

1XX mobile computer

1XX mobile compute

- descrescr

es Mobile ComputerMobile Comput

loped applications.

Application Guide foApplication Guid

Introduction

This guide provides information about using the MC21XX mobile computers and accessories.

NOTE Screens and windows pictured in this guide are samples and may differ from actual screens.

Documentation Set

The documentation set for the MC21XX is divided into guides that provide information for specific user needs.

•

MC21XX Series Quick Start Guide - describes how to use the MC21XX.

•

MC21XX Series Mobile Computer User Guide - describes how to use the MC21XX.

•

MC21XX Series Mobile Computer Integrator Guide - describes how to set up the MC21XX and the

accessories.

•

Microsoft Applications for Windows Mobile 6.1 and CE 6.0 User Guide - describes how to use Microsoft

developed applications.

•

Application Guide for Motorola Enterprise Mobility Devices - describes how to use Motorola Enterprise

Mobility developed applications.

EMDK Help File - provides API information for writing applications.

ii MC21XX Series User Guide

ystem Info

on >

Configurations

This guide covers the following configurations:

Configuration Radios Display Memory

MC2100 None Color, no touch 128 MB RAM/

MC2180 WLAN: 802.11 b/g/n

WPAN: Bluetooth

Color touch screen

256 MB Flash

128 MB RAM/ 256 MB Flash

Data

Capture

Linear imager or 1D laser

Linear imager, 1D laser or 2D imager

Operating

System

Windows CE 6.0

Software Versions

This guide covers various software configurations and references are made to operating system or software versions for:

•

OEM version

•

Fusion version.

OEM Version

To determine the OEM software version:

Tap Start > Settings > Control Panel > System Info icon > System tab.

Fusion Software

To determine the Fusion software version:

NOTE MC2180 only.

Tap Wireless Strength icon > Wireless Status > Versions.

Chapter Descriptions

XX’s physical charact

XX’s physical char

p and how to start t

instructions for using

s how to perform B

Maintenance & TroubMaintenance & Troub

Appendix B, Keypad

Topics covered in this guide are as follows:

•

Chapter 1, Getting Started, describes the MC21XX’s physical characteristics, how to install and charge

the batteries, remove and replace the handstrap and how to start the MC21XX for the first time.

About This Guide iii

•

Chapter 2, Operation, provides basic instructions for using the MC21XX and navigating the MC21XX

software.

•

Chapter 3, Data Capture provides instructions for using the MC21XX to capture data using the linear, 1D

laser or 2D imager.

•

Chapter 4, Bluetooth, explains how to perform Bluetooth functionality on the MC21XX

•

Chapter 5, Wireless Applications, explains how to use the Wireless applications on the MC21XX.

•

Chapter 6, Accessories, describes the accessories available for the MC21XX and how to use the

accessories to charge the MC21XX.

•

Chapter 7, Maintenance & Troubleshooting, includes instructions on cleaning and storing the MC21XX,

and provides troubleshooting solutions for potential problems during MC21XX operation.

•

Appendix A, Specifications, includes a table listing the technical specifications for the MC21XX.

•

Appendix B, Keypad, contains keypad descriptions and special character generation tables.

Notational Conventions

The following conventions are used in this document:

•

The term “mobile computer” refers to the Motorola MC21XX.

•

Italics are used to highlight the following:

• Chapters and sections in this and related documents

• Dialog box, window and screen names

• Drop-down list and list box names

• Check box and radio button names

• Icons on a screen.

iv MC21XX Series User Guide

numbered lists.

numbered

MDK) Help File

availabl

availab

vailable at:

vailable

/www

this guide and all guidthis guide and all guid

•

Bold text is used to highlight the following:

• Key names on a keypad

• Button names on a screen.

•

Bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential.

•

Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Related Documents and Software

The following items provide more information about the MC21XX.

•

MC21XX Quick Start Guide, p/n 72-155017-xx

•

MC21XX Regulatory Guide, p/n 72-155018-xx

•

MC21XX Integrator Guide, p/n 72E-155021-xx

•

Application Guide for Motorola Enterprise Mobility Devices, p/n 72E-68901-xx

•

Microsoft®Applications for Mobile 6.1 and CE 6.0 User Guide, p/n 72E-108299-xx

•

Enterprise Mobility Developer Kit (EMDK) Help File

•

Windows CE Platform SDK for MC2100c50, available at: http://supportcentral.motorola.com

•

Enterprise Mobility Developer Kit for C (EMDK for C), available at: http://supportcentral.motorola.com

•

ActiveSync software, available at: http://www.microsoft.com.

For the latest version of this guide and all guides, go to: http://supportcentral.motorola.com

Service Information

If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact information is available at:

When contacting Enterprise Mobility support, please have the following information available:

•

Serial number of the unit

•

Model number or product name

•

Software type and version number

Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements.

http://www.motorola.com/enterprisemobility/contactsupport.

If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.

If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for support.

Manufacturing Label Location

About This Guide v

vi MC21XX Series User Guide

CHAPTER 1 GETTING STARTED

racteristics, how to in

Introduction

This chapter describes the MC21XX physical characteristics, how to install and charge the battery, and how to

start the mobile computer for the first time.

Unpacking the Mobile Computer

Carefully remove all protective material from around the mobile computer and save the shipping container for

later storage and shipping. Verify that the equipment listed below is included:

•

Mobile computer

•

Mini stylus (touch screen configurations only)

•

Battery

•

Power supply

•

Regulatory Guide

•

Quick Start Guide.

NOTE AC line cord has to be ordered separately.

Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise

Mobility Support immediately. See

Service Information on page xvi for contact information.

1 - 2 MC21XX Series User Guide

an But

obile Computer (Fron

crophone

Features

The features of the MC21XX mobile computer are shown in

LED Indicator

Volume Up Button

(Default) Programmable

MC2180 only

Volume Down Button

(Default) Programmable

MC2180 only

Keypad

Figure 1-1 and Figure 1-2.

Display

Scan Buttons

Navigation Pad

Power

I/O Connector

Figure 1-1

Microphone

MC2180 only

MC21XX Mobile Computer (Front View)

Power Input Port

Battery

uter (Back View)

rtup

MC21XX:

tall the main battery.tall the main battery.

microSDmic

atte

Getting Started 1 - 3

Battery Release Latch

Mini Stylus

Speaker

Exit Window

Figure 1-2

MC21XX Mobile Computer (Back View)

Mobile Computer Startup

To start using the MC21XX:

•

Install the microSD card (optional).

•

Install the main battery.

•

Charge the main battery and the backup battery.

•

Start the MC21XX.

Install microSD Card

The Secure Device (SD) card provides secondary non-volatile storage (the flash memory is slower than RAM).

The SD card holder is located under the battery.

CAUTION Follow proper Electro-Static Discharge (ESD) precautions to avoid damaging the microSD card.

Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.

Do not use the microSD card slot for any other accessories.

1 - 4 MC21XX Series User Guide

NOTE Select microSD cards with environmental and/or the write cycle performance specifications that meet or

exceed the application requirements.

To insert the microSD card:

1. Place the MC21XX face-down on surface.

2. Slide the card holder door down to unlock.

3. Lift the microSD card holder door.

microSD Card

Figure 1-3

4. Position the microSD card, with the contacts facing down, into the microSD holder.

5. Close microSD card door.

6. Slide the card holder up to lock.

Figure 1-4

Inserting the microSD Card

microSD Card

Inserting the microSD Card

Install Main Battery

If the main battery is charged, the MC21XX can be used immediately. If the main battery is not charged, see

Battery Charging on page 1-5. To remove the main battery, see Main Battery Removal on page 1-8.

Insert the battery into the slot, bottom first and press the battery gently into the slot. The battery latches lock the battery into place.

Getting Started 1 - 5

MC21XX.

for charge status ind

MC21XX is oper

requires approximateequires approximate

ours to ensure that thours to ensure that th

data i data

elines for battery saf

Figure 1-5

Insert Battery

Battery Charging

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page

The main battery can be charged before insertion into the MC21XX or after it is installed. Use the Four-slot

Battery Charger to charge the main battery (out of the MC21XX) or the supplied power supply to charge the

main battery while it is installed in the MC21XX.

Before using the MC21XX for the first time, fully charge the main battery until the LED Indicator remains lit (see

Table 1-1 on page 1-6 for charge status indications). The battery fully charges in less than four hours.

The MC21XX is equipped with a memory backup battery which automatically charges from the main battery

whether or not the MC21XX is operating or is in suspend mode. The memory backup battery retains data in

memory for at least 30 minutes when the MC21XX’s main battery is removed or fully discharged. When the

MC21XX is used for the first time or after the memory backup battery has fully discharged, the memory backup

battery requires approximately 15 hours to fully charge. Do not remove the main battery from the MC21XX for

15 hours to ensure that the memory backup battery fully charges. If the main battery is removed from the

MC21XX or the main battery is fully discharged, the memory backup battery completely discharges in several

hours.

When the main battery reaches a very low battery state, the combination of main battery and backup battery

retains data in memory for at least 72 hours.

7-2

NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the

backup battery is fully charged, data may be lost.

Batteries must be charged within the 0° to +40° C (32° to 104° F) ambient temperature range.

To charge the MC21XX using the supplied power supply:

1 - 6 MC21XX Series User Guide

wer port

the power port on the

the power port on t

e LED Indicator indica LED Indicator ind

not placnot plac

Error in ch

ng Amberg Amber

Power Port

Barrel Jack

AC Line Cord

Power Supply

Figure 1-6

1. Connect the AC Line Cord to the power supply.

2. Connect the AC plug to an AC outlet.

3. Lift the rubber plug covering the MC21XX power port.

4. Plug the power supply barrel jack into the power port on the bottom of the MC21XX.

Charging Using Power Supply

The MC21XX starts to charge. The LED Indicator indicates the charging status.

Table 1-1

LED Indicators

LED Indication

Off

MC21XX

not placed correctly in the cradle; charge cable not connected correctly or

charger is not powered.

Fast Blinking Amber Error in charging. Check placement of the

Slow Blinking Amber

MC21XX

is charging.

MC21XX

Solid Amber Charging complete.

Note: When the battery is initially inserted in the

MC21XX

, the LED flashes once if

the battery power is low or the battery is not fully inserted.

The following accessories can also be used to charge the battery:

See

•

Cradle (and a power supply):

• Single-slot USB Cradle.

•

Cables (and a power supply):

• USB ActiveSync/Charge Cable.

•

Chargers (and a power supply):

• Four-slot Spare Battery Charger.

Chapter 6, Accessories for charging instructions using the accessories.

Spare Battery Charging

dicate the b

oes not power on

ars.

the touch screen:

s holder.

To charge a spare battery:

Getting Started 1 - 7

1. Connect the Four-slot Battery Charger to the appropriate power source. See

setup instructions.

2. Insert the spare battery, bottom first, into the spare battery charging slot and gently press down on the

battery to ensure proper contact.

The battery starts to charge automatically. The LED Indicator blinks amber to indicate the battery is charging.

Chapter 6, Accessories for charging indications. The battery usually fully charges in less than four hours.

See

Starting the MC21XX

Press the Power button to turn on the MC21XX. If the MC21XX does not power on, perform a cold boot. See

Resetting the MC21XX on page 2-12.

When the MC21XX is powered on for the first time, it initializes. The Splash screen appears for a short period

of time. On the MC2180 the Calibration screen appears.

If the MC21XX does not power on, see

Calibration Screen

Use the Calibration screen to align the touch screen:

1. Remove the stylus from the stylus holder.

Chapter 6, Accessories for

Resetting the MC21XX on page 2-12.

2. Carefully press and briefly hold the stylus tip on the center of the Calibration screen target. Repeat the

procedure as the target moves and stops at different locations on the screen. This enters the new calibration settings.

Figure 1-7

3. Once all of the new calibration settings are input, tap the screen or press the ENTER button to save the

Calibration Screen

new calibration settings. Press ESC to discard the new calibration settings.

1 - 8 MC21XX Series User Guide

attery Swap

ects slight

elease Latc

move the batt

move

Main Battery Removal

CAUTION When removing the battery, follow the Safe Battery Swap procedures below otherwise loss of data or

system corruption may occur.

When in Safe Battery Swap mode, the MC21XX goes into a low power suspend state. All wakeup are disabled.

To remove the main battery from an MC21XX:

1. If the MC21XX is in suspend mode, press the Power button to wake the MC21XX.

2. Press the Power button to place the MC21XX in suspend mode.

3. On the MC2180, tap Safe Battery Swap.

On the MC2100, using the navigation pad, scroll down to Safe Battery Swap. Press the Enter key.

4. Wait for the LED Indicator to turn red and then turn off.

5. Using thumbs, push the two battery latches up. The battery ejects slightly.

Figure 1-8

6. Remove the battery from the MC21XX.

Release Latches

CAUTION Replace the new battery within five minutes to prevent loss of data.

Turning Off the Radios

d select

ect

perform a w

resets the MC21XX tresets the MC21XX t

NOTE MC2180 only.

WLAN Radio

To turn off the WLAN radio tap the Fusion Signal Strength icon on the task tray and select Disable Radio. An

X appears in the icon indicating that the radio is disabled (off).

Getting Started 1 - 9

Fusion Signal Strength Icon

Figure 1-9

To turn the radio back on, tap the Fusion Signal Strength icon on the task tray and select Enable Radio. The

X disappears from the icon indicating that the radio is enabled (on).

See

Fusion Signal Strength Icon

Chapter 5, Wireless Applications for more information.

Safe System Shutdown/Re-boot

To ensure that data is not lost or that system corruption occurs, the user must follow the Safe Battery Swap

procedure when replacing the battery. See

If the MC21XX stops responding first perform a warm boot. A warm boot maintains radio status and registry

settings. Do not perform a cold boot unless necessary.

Performing a cold boot resets the MC21XX to factory defaults and loss of all registry settings.

To perform a warm boot, press and hold the Power button for five seconds.

Main Battery Removal on page 1-8.

1 - 10 MC21XX Series User Guide

CHAPTER 2 OPERATION

the MC21XX and nav

the MC21XX and na

the MC21XX between

he MC21XX betwe

Double-tap the icon tDouble-tap the icon t

fofo

Introduction

This chapter provides basic instructions for using the MC21XX and navigating the operating system software.

Power Button

Press the Power button to toggle the MC21XX between suspend and resume. When the screen is off the

MC21XX is in suspend mode and when the screen is on the MC21XX is on.

Windows CE Sample Applications Window

The MC21XX contains a set of sample applications that can be installed. By default an installation icon is on

the Desktop. Double-tap the icon to install the sample applications. When installed, the Sample Applications

window appears on the screen whenever the MC21XX re-boots. Refer to the MC21XX Series Mobile

Computer Integrator Guide for installation and configuration.

The Sample Applications window links to sample applications. The sample applications are intended to be

used by application developers as application development examples. These applications were not developed

to support end users. Refer to the Application Guide for Motorola Enterprise Mobility Devices for the sample

applications.

2 - 2 MC21XX Series User Guide

ws CE configu

Figure 2-1

Sample Applications Window

Windows CE Desktop

The desktop displays the applications available with the Windows CE configurations. For information on using the Microsoft® applications refer to the Microsoft®Applications for Mobile and CE 6.0 User Guide, p/n 72E-78456-xx.

Figure 2-2

Windows CE Desktop

Using the Keypad to Navigate Applications

The MC2100 screen is a non-touch screen and therefore navigation and control of an application is performed using the keypad.

Key Combinations

The MC2100 uses special key combinations to easily navigate applications. Table 2-1 lists the key combinations required to perform various application navigation and control.

Operation 2 - 3

utton is highlighte

Table 2-1

Key Combinations

Action Key Combination

Access the Start menu on the Task bar Press CTRL - ESC

Switch fields within an application Press TAB

Close windows or cancel operations Press ESC

Access the Task Manager Press ALT - TAB

Minimize current window Press ALT - ESC

Access a menu bar Press ALT - CTRL

Press a button in an application window. Press F - TAB until the button is highlighted. Press A - SPACE

Windows Explorer - Select All CTRL - A

Windows Explorer - Cut CTRL - X

Windows Explorer - Copy CTRL - C

Windows Explorer - Paste CTRL - V

Toggle IME mode on/off (Simplified Chinese

Press CTRL - SPACE

only)

Selecting Items

Use a combination of key sequences to select items in a folder or list.

To select continuous items in a folder or list:

1. Open the folder or list.

2. Use the navigation pad to move to the first item to select.

3. Press Orange key to activate the alpha mode.

4. Press SHIFT - navigation pad (either up or down) to select the next item.

5. Repeat the SHIFT - navigation pad combination to select remaining items.

6. Perform the desired function (copy, paste, etc.).

To select multiple items in a folder or list:

1. Open the folder or list.

2. Press Orange key to activate the alpha mode.

3. Use the navigation pad to move to the first item.

4. Press CTRL - navigation pad to move within the list. The item name is outlined.

5. Repeat step 4 to move to the desired item.

6. Press SPACE to highlight the item.

7. Repeat steps 4 through 6 until all items are selected.

8. Perform the desired function (copy, paste, etc.).

2 - 4 MC21XX Series User Guide

re saved and the

Adjusting the Volume

To adjust the beeper volume on the MC2100 and the audio volume on the MC2180:

1. Press Orange key - F1. The volume control box appears.

Figure 2-3

2. Use the navigation pad to adjust the volume.

3. After three seconds of inactivity, the settings are saved and the box disappears.

Volume Control Box

Adjusting the Screen Brightness

To adjust the screen brightness:

1. Press Orange key - F2. The brightness contrast control box appears.

Figure 2-4

2. Use the navigation pad to adjust the contrast.

3. After three seconds of inactivity, the settings are saved and the box disappears.

Brightness Control Box

Windows CE Status Icons

taskbar. If m

s are shown in th

low icon indicates

Indicates the current

tatus Iconss Icon

The taskbar (at the bottom of the screen) displays the Start button, active programs and status icons. The

taskbar icons are described in

are active and indicate the battery charge status. The Taskbar buttons are used to access menus,

select/deselect functions or to change display windows.

•

Status Icons: The status icons indicate the function key status. If the FUNC, SHIFT, CTRL, ALT or ALPHA functions are active the appropriate status icon is displayed.

•

Active Programs Icons: The active applications icons are displayed on the taskbar. If more than one program is active, icons can be used to toggle between the open programs (applications). Tap on a taskbar application to maximize the application.

•

AC Power/Battery Status Icons: The AC Power/Battery Status icons are shown in the taskbar to indicate the present power supply status of the MC21XX. The main battery status icons provide the battery status in 10% increments from 10% to 100%. The backup battery low icon indicates that the backup battery charge is low. See

Battery Charging on page 1-5 for backup battery charging instructions.

Operation 2 - 5

Table 2-2. The taskbar icons display the function status, indicate what programs

Open Programs and Status Icons

Start Button

Figure 2-5

Table 2-2

Icon Description

Taskbar

Taskbar Icons

Window Title Scroll Status Icons

Clock: Indicates the current time.

Battery: This icon indicates that the main battery is charging or that the terminal is operating on AC

power. Double tapping on this icon opens the Power Properties window.

Indicates that communication with the battery has not been established. After a MC21XX reset, this icon may be displayed for up to 30 seconds. See, information.

Indicates that the backup battery is low.

Desktop Display Button

Keyboard Input Panel Button

Battery Unknown Icon on page 2-6

for additional

AC Plug: Indicates that the battery is fully charged and the MC21XX is running on external power.

Battery: This icon indicates that the battery is fully charged (100% charged).

The battery status icons provide the battery status in 10% increments from 10% to 100%.

Serial Connection: It is displayed when the terminal is connected to a host computer with a serial cable.

2 - 6 MC21XX Series User Guide

election is sele

icon displays when

f after re-seating the f after re-seating the

cold bcold

Table 2-2

Icon Description

Taskbar Icons (Continued)

Wireless Connection Status: Indicates WLAN signal strength.

DataWedge Running: Indicates that the DataWedge application is running.

DataWedge Idle: Indicates that the DataWedge application is idle.

Shift: Indicates that the Shift function is selected.

Shift Lock: Indicates that the Shift Lock function is selected.

Function: Indicates that the Function feature is selected.

Function Lock: Indicates that the Function Lock feature is selected.

CTRL: Indicates that the CTRL button function is selected.

ALT

ALT: Indicates that the ALT character selection is selected.

ALPHA: Indicates that the MC21XX is in ALPHA button mode is selected.

Bluetooth:

Battery Unknown Icon

The Battery Unknown icon displays when communication with the smart battery has not been established. As part of normal operation this icon may be displayed for 30 seconds following a MC21XX reset.

If the icon displays beyond this 30 second period:

1. Remove and re-seat the battery.

2. If after re-seating the battery, the icon remains, warm boot the MC21XX.

3. If after warm booting the MC21XX, the icon remains, then cold boot the MC21XX.

4. If after cold booting the MC21XX, the icon remains, install a new (tested and working) battery.

5. If the icon remains, return the MC21XX for servicing.

Start Button

Tap the Start button to launch the Start menu.

•

Programs: Use to access available programs.

•

Favorites: Displays files in Favorites directory.

•

Documents: Displays files in Documents directory.

Operation 2 - 7

tion Guide for Motoro

on Guide for Moto

bile 6.1 and CE

2-222 for instruction

for inst

the

ndow

Interacts with Mnteracts with M

ubleshooting o

o the

•

Settings: Accesses the Control Panel, the Network and Dial-up Connections and the Taskbar and Start menu.

•

Run: Runs a program or application.

•

Suspend: Places the MC21XX in the suspend state.

Programs Menu

NOTE For the MC2100, see Using the Keypad to Navigate Applications on page 2-2 for instruction on navigating

using the navigation pad.

From the Start menu, tap Programs to open the Programs menu. The programs installed on the MC21XX

with Windows CE display in the Programs menu. Refer to the Application Guide for Motorola Enterprise

Mobility Devices, p/n 72-68901-xx and the Microsoft®Applications for Mobile 6.1 and CE 6.0 User Guide, p/n

72E-108299-xx for application information.

Table 2-3

Applications in the Programs Menu

Icon Description Icon Description

Communications Folder: Opens the Communication folder.

Command Prompt: Opens a DOS command prompt window.

MSP Agent: Interacts with MSP agents to collect monitoring and asset information to enable the configuration, provisioning, monitoring and troubleshooting of the MC21XX. Refer to the MC21XX Integrator Guide for more information.

Rapid Deployment Client: Facilitates software downloads from a Mobility Services Platform Console FTP server to the MC21XX. Integrator Guide for more information.

Refer to the MC21XX

Fusion Folder: Open the Wireless Companion folder. See

Wireless Applications for more

information.

CtlPanel: View and change MC21XX settings such as: Scanner Parameters, Display Settings, Audio Settings, Printer Settings, Date and Time Settings, Touch Screen Settings, etc.

RhoElements Basic Browser: Browse Web and WAP sites.

TEAM Express Configuration Opens the TEAM Express Configuration window.

Chapter 5,

WarmBoot: Warm boots the MC21XX. Windows Explorer: Organize and

manage files on your device.

2 - 8 MC21XX Series User Guide

for more informat

for more informa

oftware packa

error

Set a passwSet a passw

View a

Control Panel

Table 2-4 lists the applications in the Control Panel.

Table 2-4

Programs on the Control Panel

Icon Description Icon Description

Backlight: Adjust the backlight brightness and power settings.

Certificates:

certificates installed on the MC21XX.

Date/Time: Change date, time and time zone information.

Dialing: Set dialing properties for modem communication and change telephony settings.

Error Reporting: Choose whether to MC21XX collects software operation information to use if a serious error occurs.

Keyboard: Change keyboard repeat delay and rate.

See information about

Bluetooth Device Properties: Launch the Bluetooth application.

DataWedge:

application. See

Capture

Device Management: Enables downloading and installation of new software packages.

Display: Change desktop background, appearance, backlight and brightness.

Input Panel: Switch input methods and set input options.

Mouse: Adjust double-click sensitivity for both the speed and timing.

Sample scanning

for more information.

Chapter 3, Data

Network and Dial-up Connections:

Connect to other computers, networks and the Internet using a modem.

Password: Set a password for the MC21XX.

Power: View and control MC21XX power settings.

Remove Programs: Remove programs installed on the MC21XX.

System: View system information and change memory settings.

USBConfig: Configure the MC21XX USB port.

Owner: Change owner’s personal profiles.

PC Connection: Change settings for connectivity of a host computer.

Regional Settings: Change how numbers, currencies, dates and times appear.

Stylus: Calibrate the touch screen and adjust double-tap timing.

System Info: View information on the MC21XX’s system components.

Volume & Sounds: Select the type of actions for which to hear sounds and customize notifications for different events.

Keyboard Input Panel Button

isp

functions to s

functio

press

to disp

in the n the

Active Tasksctive Tasks

or press or press

to exitto exit

On the MC2180, use the Keyboard Input Panel as an alternate input device. For more information, see

Entering Information Using the Keyboard Input Panel on page 2-12.

Desktop Display Button

On the MC2180, use the Desktop Display button to minimize all open programs and display the desktop.

Task Manager and Properties

Use the Task Manager to control an application’s use and use the Properties functions to set display and

clock options.

Task Manager

1. Press Blue key - CTRL (to activate the ALT state) then press TAB to display the Task Manager.

Operation 2 - 9

Figure 2-6

2. Select a task in the Active Tasks list and select Switch To to make that task the primary task, or select

3. Tap X or press ESC to exit the Task Manager window.

Task Manager Window

End Task to end the selected task.

Properties

1. Select Start > Settings > Taskbar and Start Menu ... . The Task Bar and Start Menu window displays.

Figure 2-7

2. This menu provides taskbar options:

Taskbar and Start Menu - General Tab

•

Check the Always on Top checkbox to keep the taskbar on top of all other windows.

2 - 10 MC21XX Series User Guide

entry, see

ent

nts of the Control P

nced Tab

•

Check the Auto hide checkbox to make the taskbar disappear, touch the bottom of the display to make the taskbar return.

•

Check the Show Clock checkbox to display the clock on the taskbar.

3. Select OK to save the settings and exit the window.

Advanced Tab

1. Select the Advanced tab.

Stylus

2. Select the Clear button to delete all of the documents listed in the Start > Documents entry, see

Button on page 2-6

would delete them.

3. Select the Expand Control Panel checkbox to display the entire contents of the Control Panel in list form,

rather than icons.

Figure 2-8

4. Select OK to save the settings and exit the window.

To remove the stylus, Lift the point end of the stylus up and slide it out of the bar.

Taskbar and Start Menu, Advanced Tab

. Typically this list is empty, but if there were documents in the list the Clear button

Start

Figure 2-9

To store the stylus, slide the flat end of the stylus under the bar and then lower to the back of the MC21XX.

Mini Stylus Removal

Operation 2 - 11

n. The stylus funct

ng Information

ng Informatio

Figure 2-10

Use the stylus for selecting items and entering information on the screen. The stylus functions as a pen and a

mouse. Tap the touch screen once with the stylus to select options and open menu items.

Figure 2-11

Mini Stylus Installation

Using the Stylus

Entering Information

To enter information:

•

Use the keypad.

•

Use the keyboard input panel (soft keyboard) to enter text.

•

Scan bar code data into data fields.

•

Use Microsoft® ActiveSync® or Windows Mobile Device Center (WMDC) to synchronize or copy information from the host computer to the MC21XX. For more information on ActiveSync and WMDC, refer to the MC21XX Series Mobile Computer Integrator Guide.

2 - 12 MC21XX Series User Guide

key to enter the

Scannercanner

pplication scans datapplication scans data

boot also restarts theboot also restar

Entering Information Using Keypad

The alphanumeric keypad produce the 26-character alphabet (A - Z), numbers (0 - 9), function keys and assorted characters. The keypads default characters/functions are printed white, the ALPHA character/functions are printed orange and the functions are printed blue. See Appendix B, Keypad for keypad special functions and special character generation.

Entering Information Using the Keyboard Input Panel

NOTE MC2180 only.

Use the keyboard input panel (soft keyboard) to enter information in any program. To launch the keyboard

input panel, tap the button on the taskbar and then tap Keyboard. Tap a key to enter the value. Tap the keyboard input panel button to display or to hide the keyboard input panel.

Figure 2-12

Keyboard Input Panel

Entering Data via the Bar Code Scanner

The sample bar code scanner application scans data into data fields in the same way data is entered via the keypad.

Resetting the MC21XX

If the MC21XX stops responding to input, reset it. There are two reset functions, warm boot and cold boot. A warm boot restarts the MC21XX by closing all running programs. All data that is not saved is lost.

A cold boot also restarts the MC21XX, but erases all stored records and entries from RAM. In addition it returns formats, preferences and other settings to the factory default settings.

Perform a warm boot first. If the MC21XX still does not respond, perform a cold boot.

Performing a Warm Boot

To perform a warm boot:

1. Press the Power button for five seconds.

2. The MC21XX reboots.

CAUTION Files that remain open during a warm boot may not be retained.

Operation 2 - 13

21XX

wer

keys. Do not

keys. D

ndow,

what actions wake up

ctions wake

A key is pressed.A key is pressed.

Performing a Cold Boot

A cold boot restarts the MC21XX and erases all user stored records and entries from RAM. Never perform a

cold boot unless a warm boot does not solve the problem.

CAUTION Cold boot resets the MC21XX, to the default settings. All added applications and all stored data are

removed. Do not cold boot without support desk approval.

To perform a cold boot:

1. If the MC21XX is in suspend mode, press the Power button to wake the MC21XX.

2. Press the Power button to place the MC21XX in suspend mode.

3. On the MC2180, tap Safe Battery Swap.

On the MC2100, using the navigation pad, scroll down to Safe Battery Swap. Press the Enter key.

4. Wait for the LED Indicator to turn red and then turn off.

5. Simultaneously press and then release the 1, 9 and Power keys. Do not hold down any other keys or

buttons. As the MC21XX initializes, the splash window, minute.

Figure 1-10 on page 1-10, appears for about a

6. Calibrate the touch screen. See

Waking the MC21XX

The wakeup conditions define what actions wake up the MC21XX after it has gone into suspend mode. The

MC21XX can go into suspend mode by either pressing the Power button or automatically by Control Panel

time-out settings. These settings are configurable and the factory default settings are shown in

Table 2-5

AC power is applied. Yes Yes

MC21XX is connected to a USB cable. Yes Yes

A key is pressed. No Yes

The scan triggered is pressed. Yes Yes

The screen is touched (MC2180 only). No No

USB Host No No

To access the Wakeup settings:

Wakeup Default Settings

Condition for Wakeup Power Button Automatic Time-out

Calibration Screen on page 1-10 to calibrate the MC21XX screen.

Table 2-5.

Select Start > Settings > Control Panel > Power icon > Wakeup tab.

2 - 14 MC21XX Series User Guide

applet. Select

esc

s the usage of the

Figure 2-13

Battery Health

The health of the battery can be viewed on the MC21XX Power applet. Select Start > Settings > Power icon > BatteryMgmt tab.

Table 2-6

State of Health Indicates the current state of the battery (Healthy or Unhealthy).

Battery Usage Indicator Indicates the usage of the battery.

Battery Usage Threshold Indicates the usage indicator threshold.

Battery Serial # Displays the serial number of the battery.

For information on changing the Battery Usage Threshold, refer to the MC21XX Series Integrator Guide.

BatteryMgmt Window

Power Settings - Wakeup Tab

Item Description

Using the Keypad

re 2-14re 2-14

Operation 2 - 15

Figure 2-14

Single-hand Method Two-hand Method

Entering Data on the Keypad

2 - 16 MC21XX Series User Guide

Browser

NOTE MC2180 only.

To use the browser:

Tap Start > Programs > Neon 1. The browser window appears.

Address Bar

Display Address and

Menu Bar

Figure 2-15

Figure 2-16

1. Enter an address into the Address Bar.

2. Press the Enter key. The web page loads.

Browser

Favorites

Forward

Back

History

Menu Bar

Full screen



Installation



To install TEAM



1. Tap Start > Programs > TEAM Client



Follow the on-screen

Warm boot the

Client:

prompts.

MC2180.



Group Broadcast Communication



Broadcast

Group



Private



Figure



Response

2-17 MC2180 TEAM Express Button

• Group Broadcast: Press and hold to start communicating with other voice client users or to make

Private

Response.

• Private Response: Press and hold to respond to the originator of the last

Configuration

Buttons

Assignment

Operation2-

broadcast.

2 - 20 MC21XX Series User Guide

CHAPTER 3 DATA CAPTURE

e options:

variety of bar code sy

Introduction

The MC21XX provides three types of data capture options:

•

linear imager

•

1D laser scanner

•

2D imager (MC2180 only).

Linear Imager

The MC21XX with an integrated linear CCD imager has the following features:

•

Reading of a variety of bar code symbologies, including the most popular linear, postal and 1-D code types.

•

Intuitive aiming for easy point-and-shoot operation.

1D Laser Scanner

2D Imaging

The MC21XX with an integrated 1D laser scanner has the following features:

•

Reading of a variety of bar code symbologies, including the most popular linear, postal and 1-D code types.

•

Intuitive aiming for easy point-and-shoot operation.

The MC21XX with an integrated 2D imager has the following features:

•

Omnidirectional (360°) reading of a variety of bar code symbologies, including the most popular linear, postal, PDF417, and 2D matrix code types.

•

The ability to capture and download images to a host for a variety of imaging applications.

•

Advanced intuitive laser aiming for easy point-and-shoot operation.

3 - 2 MC21XX Series User Guide

r c

r u

ore than one b

rosshair center d

ists containing m

ne bar code type (eith

image within the MC2

image within the M

like damaged boxes.

ke damaged boxes.

de. Scanning perfor

he scanner closer a

a decode zone for ea

Angle

Ang

The imager uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the data from the image.

Operational Modes

The MC21XX with an integrated imager support three modes of operation, listed below. Activate each mode pressing the Scan button.

•

Decode Mode: In this mode, the MC21XX attempts to locate and decode enabled bar codes within its

field of view. The imager remains in this mode as long as the scan button is pressed, or until it decodes a bar code.

NOTE To enable Pick List Mode, tap Start > Programs > CtlPanel. Select Scanner Settings > Reader

Parameters. Enable Pick List mode. Pick List can also be set in an application using a API command.

•

Pick List Mode: This mode allows selective bar code decoding when more than one bar code is in the

MC21XX’s field of view. To accomplish this, move the aiming crosshair center dot over the required bar code to decode only that bar code. This feature is ideal for pick lists containing multiple bar codes and manufacturing or transport labels containing more than one bar code type (either 1D or 2D).

•

Image Capture Mode: Use this mode to capture an image within the MC21XX’s field of view. This is

useful for capturing signatures or images of items like damaged boxes.

Scanning Considerations

Scanning consists of; aim, scan and decode. Scanning performance can be optimized by considering the range and the scanning angle:

•

Range

Any scanning device decodes well over a particular working range (minimum and maximum distances from the bar code). This range varies according to bar code density and scanning device optics.

Scanning within range brings quick and constant decodes; scanning too close or too far away prevents decodes. Move the scanner closer and further away to find the right working range for the bar codes being scanned. However, the situation is complicated by the availability of various integrated scanning modules. The best way to specify the appropriate working range per bar code density is through a chart called a decode zone for each scan module. A decode zone simply plots working range as a function of minimum element widths of bar code symbols.

•

Angle

The scan angle is important for optimizing decode performance. When laser beams reflect directly back into the scanner from the bar code, this specular reflection can “blind” the scanner.

To avoid this, scan the bar code so that the beam does not bounce directly back. But do not scan at too sharp an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what tolerances to work within.

NOTE Contact the Motorola Enterprise Mobility Support Center if chronic scanning difficulties develop. Decoding

of properly printed bar codes should be quick and effortless.

Laser Scanning and Linear Imaging

the red scan beam

beam is on.

3-2

To scan bar codes with the MC21XX:

Data Capture 3 - 3

1. Ensure that the MC21XX is loaded with a scanning application. See

information.

2. If the MC21XX is equipped with a rotating head, adjust the head prior to scanning.

3. Aim the scan window at the bar code.

Figure 3-1

4. Press the scan button. Ensure the red scan beam covers the entire bar code. The LED Indicators

Data Capture

illuminate red to indicate that the beam is on. The LED Indicator turns green and a beep sounds to indicate a successful decode.

DataWedge on page 3-5 for more

Correct Incorrect

Figure 3-2

Figure 3-3

•

Laser Aiming

Correct Incorrect

Linear Aiming

Optimal scanning distance varies with bar code density and scanner optics.

Hold the scanner farther away for larger symbols.

Move the scanner closer for symbols with bars that are close together.

3 - 4 MC21XX Series User Guide

e c

e aiming dot. The aim

aiming dot. The a

in process

ded successfully. Not

ded successfully. N

NOTE Scanning procedures depend on the application and MC21XX configuration. An application may use

different scanning procedures from the one listed above.

Imager Scanning

To read a bar code, a scan-enabled application is required. The MC21XX contains the DataWedge application that allows the user to enable the scanner to decode bar code data and display the bar code content.

1. Ensure that a scan-enabled application is loaded on the MC21XX. See

DataWedge on page 3-5 for more

information.

2. Aim the exit window at the bar code.

3. Press the scan button.

The red laser aiming pattern or aiming dot turns on to assist in aiming. Ensure the bar code is within the

area formed by the brackets in the aiming pattern or close to the aiming dot. The aiming dot is used for

increased visibility in bright lighting conditions.

The Scan/Decode LED lights red to indicate that scanning is in process, then lights green and a beep

sounds, by default, to indicate the bar code was decoded successfully. Note that when the MC2180 is in

Pick List Mode, the imager does not decode the bar code until the crosshair or aiming dot touches the bar

code.

Figure 3-4

Imager Aiming Pattern: Bar Code Centered

Figure 3-5

Figure 3-6

4. Release the scan button.

Correct

Incorrect

Imager Aiming Pattern: Bar Code Not Centered

Decoded Not Decoded

Pick List Mode with Multiple Bar Codes in Aiming Pattern

NOTE Imager decoding usually occurs instantaneously. The MC2180 repeats the steps required to take a digital

atus

changes to

aWedge

ume

> >

Audio SettAudio Se

DataWedge

Enable DataWedge

To enable DataWedge:

1. Tap Start > Settings > Control Panel> DataWedge.

2. Tap Running to start the DataWedge process. The DataWedge Status changes to Ready.

3. Tap OK.

Disable DataWedge

To disable DataWedge:

1. Tap Start > Settings > Control Panel > DataWedge.

Data Capture 3 - 5

picture (image) of a poor or difficult bar code as long as the scan button remains pressed.

2. Tap the Running option to end the DataWedge process. The DataWedge Status changes to Stopped.

3. Tap OK.

Adjusting the Scan Beeper Volume

To volume level of the scan beep can be changed programmatically using APIs or using applications on the

MC21XX.

Using CtlPanel

To change the beep volume using the CtlPanel application:

1. Select Start > Programs > CtlPanel.

2. Select Audio Settings.

3. Use the navigation pad to change Beeper Volume. Select a value between 0 and 3 where 0 is the lowest

and 3 the highest.

4. Select OK.

5. Select Exit.

Using DataWedge

When using DataWedge, the beep volume can only be changed using the DataWedge setting.

1. Select Start > Settings > Control panel > DataWedge.

2. Select 3. Basic format.

3. Select 2. Keystroke output.

3 - 6 MC21XX Series User Guide

4. Select 5. Feedback.

5. Select 2. On Send.

6. Select 1. Beeper.

7. Select 4. Volume.

8. Enter a value between 0 and 3 where 0 is the lowest and 3 the highest.

9. Select Save.

Chapter 4 Bluetooth

s technology is spe

mption.

Frequency HopFrequency Hop

Introduction

NOTE MC2180 only.

Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum

(FHSS) radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM)

band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 meters /30 feet)

communication and low power consumption.

MC2180s with Bluetooth capabilities can exchange information (e.g., files, appointments, and tasks) with other

Bluetooth enabled devices such as phones, printers, access points, and other mobile computers. To use the

MC2180 as a modem, create a dial-up modem connection between a computer and MC2180.

The MC2180 with Bluetooth technology uses the Microsoft Bluetooth stack.

Adaptive Frequency Hopping

Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with

Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.

There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and

discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections:

•

Channel Classification - A method of detecting an interference on a channel-by-channel basis, or pre-defined channel mask.

•

Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.

•

Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.

•

Channel Maintenance - A method for periodically re-evaluating the channels.

When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels.

AFH coexistence allows Motorola mobile computers to operate in any infrastructure.

4 - 2 MC21XX Series User Guide

their specific need. Li

can be implemente

needed to auth

es. Device authe

ialization key

PIN number in the de

mber in th

the air. By default, th

pond to the key requ

airing devices

environmentent

supports Smart-pairin

pports Smart-pai

The Bluetooth radio in this MC2180 operates as a Class 2 device power class. The maximum output power is

2.5mW and the expected range is 32.8 feet (10 meters). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether one measures open space or closed office space.

NOTE It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b

operation is required.

Security

The current Bluetooth specification defines security at the link level. Application-level security is not specified. This allows application developers to define security mechanisms tailored to their specific need. Link-level security occurs between devices, not users, while application-level security can be implemented on a per-user basis. The Bluetooth specification defines security algorithms and procedures needed to authenticate devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth while link encryption is optional.

Pairing of Bluetooth devices is accomplished by creating an initialization key that is used to authenticate the devices and create a link key for them. Entering a common PIN number in the devices being paired generates the initialization key. The PIN number is never sent over the air. By default, the Bluetooth stack responds with no key when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth devices is based-upon a challenge-response transaction. Bluetooth allows for a PIN number or passkey that is used to create other 128-bit keys used for security and encryption. The encryption key is derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and fast frequency hopping of the Bluetooth radios that makes long-distance eavesdropping difficult.

Recommendations are:

•

Perform pairing in a secure environment

•

Keep PIN codes private and don't store the PIN codes in the mobile computer

•

Implement application-level security.

The Microsoft stack supports Smart-pairing. For detailed information, refer to the Microsoft MSDN.

Bluetooth Configuration

The services supported by the Microsoft Bluetooth stack:

•

Generic Access Profile

•

Serial Port Service

•

Service Discovery Access Profile

•

Dial-Up Networking Profile (Client)

COM5 and COM9 ports are available for the Microsoft Bluetooth stack.

Bluetooth Power States

s into low power mod

into low power mo

o turns

Bluetooth d

Cold Boot

Performing a cold boot turns off the state of the Bluetooth radio.

Warm Boot

Performing a warm boot turns off the state of the Bluetooth radio.

Suspend

When there is an active Bluetooth connection, the Bluetooth radio goes into low power mode maintaining the

active connection. When there is no active connection, the Bluetooth radio turns off.

Resume

When the MC2180 resumes, the user must re-connect to the Bluetooth device.

Bluetooth 4 - 3

4 - 4 MC21XX Series User Guide

w p

you turn the Bluetoot

u turn the Bluetoo

e and conn

butto b

Using Microsoft Bluetooth Stack

The following sections provide information on using the Microsoft Bluetooth stack.

Power Modes

The Bluetooth radio switches between normal and low power modes automatically. When data transfer is required, the radio goes into normal mode. When there is no activity, the radio goes into low power mode.

Discovering Bluetooth Device(s)

The MC2180 can receive information from discovered devices without bonding. However, once bonded, the MC2180 and a bonded device exchange information automatically when you turn the Bluetooth radio on.

To find Bluetooth devices in the area:

1. Ensure that Bluetooth is enabled on the device.

2. Ensure that the Bluetooth device to discover is in discoverable and connectable modes.

3. Ensure that the two devices are within 10 meters (30 feet) of one another.

4. Tap Start > Settings > Control Panel > Bluetooth Device Properties icon.

Figure 4-1

5. Tap Enable Bluetooth.

6. Tap Scan Device button. The MC2180 begins searching for discoverable Bluetooth devices in the area.

Bluetooth Manager

Discovered devices appear in the list.

Figure 4-2

7. Double tap a device from the list.

Searching for Bluetooth Devices

8. Select Trusted. A dialog box appears.

nter it in the PIN f

other device to enter

(If you entered a pas

u entered a

tching and supporte

ap Finish. The serv

ices, even tho

on the main window.on the main window

been accepted on boccepted on

9. Tap Yes. The Bluetooth window appears.

Bluetooth 4 - 5

Figure 4-3

10. Enter a PIN and then tap OK.

11. Enter the PIN on the other device. The device in the list become trusted (key icon).

Enter PIN

You are prompted to enter a PIN. If the device has a specific PIN, enter it in the PIN field and tap Next. If the device does not have a specific passcode, enter one in the Passcode field and tap Next. The Bluetooth radio tries to connect with the device.

12. If you created a passcode, you will be prompted by the other device to enter the same passcode. Enter the

created passcode to establish a paired connection. (If you entered a passcode from the device, you shouldn’t have to do anything on the other device.)

13. When the connection is complete, a list of matching and supported services on the device appears.

14. Select the services you want to use and tap Finish. The services on the new devices have to be selected

or else the pairing won’t include those services, even though the devices are paired. If services are not selected, you will be continually re-prompted for the passcode from the device.

15. The device appears in the list on the main window.

After the passcodes have been accepted on both sides, you have a trusted (“paired”) connection.

NOTE Some devices might not require a PIN. This depends upon the device’s authentication.

Available Services

NOTE In order to connect to the Bluetooth device, the application must create the connection to the remote

device. Please refer to the MSDN Help for detailed information.

The MC2180 with Microsoft Bluetooth stack offers the Serial Port service and DUN Client service.

4 - 6 MC21XX Series User Guide

CHAPTER 5 WIRELESS APPLICATIONS

allow mobile compute

ess LAN and the M

) for instruct

sion of this guide.

Introduction

NOTE MC2180 only.

Wireless Local Area Networks (LANs) allow mobile computers to communicate wirelessly and send captured

data to a host device in real time. Before using the MC21XX on a WLAN, the facility must be set up with the

required hardware to run the wireless LAN and the MC21XX must be configured. Refer to the documentation

provided with the access points (APs) for instructions on setting up the hardware.

NOTE 802.11d is enabled by default. When enabled, the AP must be configured the same in order to

connect.

To configure the MC21XX, a set of wireless applications provide the tools to configure and test the wireless

radio in the MC21XX. Refer to the Wireless Fusion Enterprise Mobility Suite User Guide for Version X1.00 for

information on configuring wireless profiles. Go to

latest version of this guide. See

Software Versions on page ii to determine the Fusion version on the MC21XX.

http://www.motorola.com/enterprisemobility/manuals for the

Tap the Signal Strength icon to display the Wireless Launcher menu.

5 - 2 MC21XX Series Integrator Guide

escr

application w

application

kes the

Signal Strength Icon

Figure 5-1

Many of the items in the menu invoke one of the Fusion applications. These menu items and their corresponding applications are summarized in

Table 5-1

Find WLANs Invokes the Find WLANs application which displays a list of the WLANs available

Manage Profiles Invokes the Manage Profiles application (which includes the Profile Editor

Manage Certs Invokes the Certificate Manager application which allows you to manage

Manage PACs Invokes the PAC Manager application which helps you manage the list of

Options Invokes the Options application which allows you to configure the Fusion option

Wireless Status Invokes the Wireless Status application which allows you to view the status of the

Wireless Diagnostics Invokes the Wireless Diagnostics application which provides tools with which to

Wireless Launcher Menu

Table 5-1.

Supported Applications

Application Description

in your area.

Wizard) to manage and edit your list of WLAN profiles.

certificates used for authentication.

Protected Access Credentials used with EAP-FAST authentication.

settings.

current wireless connection.

diagnose problems with the wireless connection.

Log On/Off Invokes the Network Login dialog which allows you to log on to a particular profile

or to log off from the currently active profile.

Fusion Help Invokes Fusion Help application which provides on-device Fusion Help.

Additional Wireless Launcher menu entries include:

•

Enable/Disable Radio

•

Hide Menu

•

Exit.

Signal Strength Icon

use.

is ready to use. Notify

ady to use. Notify

l strength is only “Fa

um. Notify the networ

m. Notify the networ

ngth is “Poor”.

. The WLAN

The

Radio

The Signal Strength icon in the task tray indicates the mobile computer’s wireless signal strength as follows:

Wireless Applications 5 - 3

Table 5-2

Icon Status Action

None The Wireless Launcher

Signal Strength Icons Descriptions

Excellent signal strength WLAN network is ready to use.

Very good signal strength WLAN network is ready to use.

Good signal strength WLAN network is ready to use.

Fair signal strength WLAN network is ready to use. Notify the network administrator

that the signal strength is only “Fair”.

Poor signal strength WLAN network is ready to use. Performance may not be

optimum. Notify the network administrator that the signal strength is “Poor”.

Out-of-network range (not associated)

The WLAN radio is disabled. The WLAN radio is disabled. To enable, choose Enable Radio

application was exited.

No WLAN network connection. Notify the network administrator.

from the Wireless Applications menu.

The Wireless Launcher application has been closed. See the Fusion Functions paragraphs below for how to restart the Wireless Launcher.

Turning Off the Radio

To turn off the WLAN radio tap the Signal Strength icon on the task tray and select Disable Radio. A red X

appears across the icon indicating that the radio is disabled (off).

To turn the radio back on, tap the Signal Strength icon on the task tray and select Enable Radio. The red X

disappears from the icon indicating that the radio is enabled (on).

Minimum Setup

Below is a list of the minimum effort to achieve a wireless connection. Note that there are many discrete

nuances that may affect the performance of your wireless connection that might be missed if you do not

consider them carefully.

You will need to create a profile. It is recommended that you read the profile editor chapter.

1. Find out from your IT administrator what the connection settings should be (Extended Service Set Identifier

(ESSID), Enterprise or Personal, authentication type, tunnel type, certificate requirements, Access Credentials

2. Create the profile using the information provided by the IT administrator.

Protected

(PAC) requirements). Note that not all of the items listed may be relevant.

5 - 4 MC21XX Series Integrator Guide

3. Enter the Manage Profile screen, select the profile (press and hold), and select the Connect option in the

context menu that appears.

Chapter 6 Accessories

CRD2100-1000UCRD2100-1000U

Introduction

The MC21XX accessories provide a variety of product support capabilities. Accessories include cradles,

cables and spare battery chargers.

Table 6-1 lists the MC21XX accessories.

Table 6-1

Cradles

Single-slot USB Cradle CRD2100-1000UR Charges the MC21XX main battery and

Four-slot Charge Only Cradle CRD2100-4000CR Charges up to four MC21XXs.

Four-slot Ethernet Cradle CRD2100-4000ER Charges up to four MC21XXs and connects to the

Charging

Four-slot Spare Battery Charger

Power Supply PWRS-14000-249R Provides power to the MC21XX, Single-slot USB

Power Supply PWRS-14000-148R Provides power to the Four-slot Charge Only Cradle

Power Supply PWRS-14000-241R Provides power to the Four-slot Spare Battery

MC21XX Accessories

Accessory Part Number Description

synchronizes the MC21XX with a host computer through a USB connection.

MC21XX with an Ethernet network.

SAC2100-4000CR Charges up to four MC21XX spare batteries.

Cradle and the USB ActiveSync/Charge cable.

and the Four-slot Ethernet cradle.

Charger.

DC Line Cord 50-16002-042R Provides power from the power supply to the

Four-slot Ethernet cradle or Four-slot Charge Only cradle.

US AC Line Cord 50-16000-182R Provides power to the 2-wire power supply.

6 - 2 MC21XX Series User Guide

communication capab

communication capa

B communication thro

munication thro

USB cradle.

ement han

Provides a soft, c

r the MC21XX

01R Optional l

9000-100R

25-154074-01R25-154074-01R

Table 6-1

International AC Line Cord - Provides power to the 2-wire power supply.

US AC Line Cord 23844-00-00R Provides power to the 3-wire power supply.

International AC Line Cord - Provides power to the 3-wire power supply.

Cables

USB ActiveSync/Charge Cable

USB Cable 25-68596-01R Provides USB communication through the

Soft Goods

Handstrap SG-MC2123225-01R Replacement handstrap.

Holster SG-MC2121205-01R Provides a soft, clip on holder and a shoulder strap

Lanyard SG-MC2127225-01R Optional lanyard for holding the MC21XX.

MC21XX Accessories (Continued)

Accessory Part Number Description

Purchase separately.

25-154073-01R Provides USB client communication capabilities

and charges the MC21XX.

Single-slot USB cradle.

for the MC21XX.

Miscellaneous

Modem Dongle MDM9000-100R Provides modem connectivity through the MC21XX

and Modem Adapter Cable.

Modem Adapter Cable 25-154074-01R Connects Modem Dongle to the MC21XX.

2400 mAh Battery BTRY-MC21EAB0E Replacement battery.

Stylus 11-42794-03R Replacement stylus (3-pack).

Tether TBS Replacement tether (3-pack).

Screen protector TBS Replacement screen protectors (3-pack).

Single-slot USB Cradle

host computer.

host comp

. To charge the M

urs. See

See

ble

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page

7-2

The Single-slot USB cradle:

•

Provides 5.4VDC power for operating the MC21XX and charging the battery.

•

Provides a USB port for data communication between the MC21XX and a host computer.

•

Provides USB host communications between the MC21XX and a peripheral device.

Battery Charging

The Single-slot USB cradle can charge theMC21XX main battery. To charge the MC21XX:

1. Slide the MC21XX into the slot. The MC21XX LED Indicator indicates the MC21XX battery charging

status. The battery charges in approximately four hours. See indications.

Indicator

Accessories 6 - 3

Table 1-1 on page 1-6 for charging status

LED

MC21XX Slot

Mating Adapter

Figure 6-1

2. When charging is complete remove the MC21XX from the cradle.

Each Single-slot USB cradle comes with a mating adapter. Use the mating adapter to connect two or more

cradles together. Each cradle still requires a power supply.

Single-slot USB Cradle

6 - 4 MC21XX Series User Guide

ously. To charge

Four-slot Charge Only Cradle

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page

7-2

The Four-slot Charge Only cradle:

•

Provide 5.4 VDC power for operating the MC21XX and charging the battery.

•

Simultaneously charges up to four MC21XXs.

Battery Charging

The Four-slot Charge Only cradle can charge up to four MC21XXs simultaneously. To charge the MC21XX:

1. Slide the MC21XX into the cradle slot.

LED Indicator

Figure 6-2

2. The MC21XX LED Indicator indicates the MC21XX battery charging status. The battery usually charges in

3. When charging is complete, remove the MC21XX from the cradle.

Power LED

The green Power LED lights to indicate that the Four-slot Charge Only cradle is connected to a power source.

Four-slot Charge Only Cradle

approximately four hours. See

Power LED

Table 1-1 on page 1-6 for charging status indications.

Four-slot Ethernet Cradle

multaneously. To

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page

7-2

The Four-slot Ethernet cradle:

•

Provide 5.4 VDC power for operating the MC21XX and charging the battery.

•

Simultaneously charges up to four MC21XXs.

•

Connects the MC21XX to an Ethernet network.

Battery Charging

The Four-slot Ethernet cradle can charge up to four MC21XXs simultaneously. To charge the MC21XX:

1. Slide the MC21XX into the cradle slot.

Accessories 6 - 5

LED Indicator

LED Charge Indications

100

Mbps

Speed LED Link LED

Figure 6-3

2. The MC21XX LED Indicator indicates the MC21XX battery charging status. The battery usually charges in

3. When charging is complete, remove the MC21XX from the cradle.

Four-slot Ethernet Cradle

approximately four hours. See

Table 1-1 on page 1-6 for charging status indications.

The Four-slot Ethernet cradle use the MC21XX amber LED Indicator to indicate the battery charging status.

Table 1-1 on page 1-6 for charging status indications.

See

6 - 6 MC21XX Series User Guide

Speed LED

The green Speed LED lights to indicate that the transfer rate is 100 Mbps. When it is not lit it indicates that the transfer rate is 10 Mbps.

Link LED

The yellow Link LED blinks to indicate activity, or stays lit to indicate that a link is established. When it is not lit, it indicates that there is no link.

Four-slot Spare Battery Charger

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page

7-2

The Four-slot Spare Battery Charger simultaneously charges up to four spare batteries.

Spare Battery Charging

To charge up to four spare batteries:

1. Insert the spare battery into the spare battery charging slot, contact end first.

2. Pivot the battery down into the charging slot.

Spare

Batteries

Accessories 6 - 7

Spare Battery Charging Slot

Spare Battery

Charging LEDs (4)

Figure 6-4

3. Gently press down on the battery to ensure proper contact. The battery charges in approximately four

4. When charging is complete, press the battery clip and lift battery out of the slot.

The Spare Battery Charging LEDs indicate the spare battery charging status. See

charging status indications.

Four-slot Spare Battery Charger

hours. See

WARNING! Do not use a tool to remove the battery.

Table 1-1 on page 1-6 for charging status indications.

Table 1-1 on page 1-6 for

6 - 8 MC21XX Series User Guide

phone number, IP ad

one number, IP ad

Modem Adapter Cable/Modem Dongle

Use the Modem Adapter Cable and Modem Dongle to enable data communication between the MC21XX and a host computer, remotely through the phone lines, and synchronizes information between the MC21XX and a host computer.

Figure 6-5

Line In Port

Phone Port

Figure 6-6

The following items are required for a modem connection:

•

Modem Adapter Cable

Serial Port

LEDs

Modem Dongle

Telephone number, IP address and DNS/WINS address information from the dial-in server administrator

Dial-in account on the host system, including a user ID and password

RJ11 or RJ12 modem cable

Functioning telephone jack that supports plug-in modems connected to the local telephone system

Setup of Country Codes to use the modem with the appropriate country’s telephone network.

Setup

compacom

Connecting to the MC21XX

Accessories 6 - 9

Modem Adapter Cable

Modem Dongle

Figure 6-7

Modem Dongle Setup

CAUTION Do not connect the modem's 15-pin connector into a VGA port of a host computer.

Using the Correct Telephone Line Type

Use a standard analog phone line, as in most households. In an office, use a line connected to a fax machine

or modem. In a hotel, request a room with a standard phone line or data port. If necessary, check with the local

phone company or administrator to make sure you are using the right type of line before sending data.

NOTE If using a phone, connect the cord from the phone to the Phone port on the modem.

6 - 10 MC21XX Series User Guide

Table 6-2

Off Modem is not properly connected to the MC21XX; modem is not receiving power.

Green Modem is connected to the MC21XX and is receiving power.

Solid Amber MC21XX is communicating with the host computer.

Modem LED Indicator

LED Indication

USB ActiveSync/Charge Cable

21XX Serie

ng Power

The USB ActiveSync/Charge cable:

•

Provide the MC21XX with operating and charging power when used with the approved power supply.

•

Synchronize information between the MC21XX and a host computer. With customized or third party software, it can also synchronize the MC21XX with corporate databases.

•

Provide USB connection through the USB pass-through port for communication with a USB device, such as a host computer. For communication setup procedures, refer to the MC21XX Series Mobile Computer Integrator Guide.

Accessories 6 - 11

Figure 6-8

USB Charge Cable

Battery Charging and Operating Power

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page

7-2

To charge the MC21XX battery:

1. Connect the USB Charge Cable power input connector to the approved power source.

Figure 6-9

2. Slide the bottom of the MC21XX into the MC21XX connector end of the MC21XX Communication/Charge

USB Charge Cable

cable and gently press in until the snaps latch into the MC21XX.

6 - 12 MC21XX Series User Guide

charging

3. The MC21XX LED Indicator indicates the MC21XX battery charging status. The battery usually charges in

less than four hours. See,

4. When charging is complete, remove the cable by gently pulling the MC21XX and the cable apart until the

snaps release the MC21XX.

LED Charge Indications

The MC21XX Charge cable use the amber LED Indicator to indicate the MC21XX battery charging status. See

Table 1-1 on page 1-6 for charging status indications.

Holster

elt or waist band. S

The holster provides a holder for the MC21XX.

Accessories 6 - 13

Figure 6-10

The holster holds the MC21XX on a belt or waist band. Slide the MC21XX into the holster with the screen

facing the user.

Holster

6 - 14 MC21XX Series User Guide

through the mounting

hrough the mounting

Handstrap

Loop

Loop Material

Belt

Buckle

Figure 6-11

Handstrap

Installation

To install the handstrap:

1. Feed both loops through the mounting slots.

Hook Material

Mini Stylus Holder

Figure 6-12

2. Slide each loop over the strap tab and push all the way down.

Strap Tab

Loop

Mounting Slots

Feed Loops Through Mounting Slots

Accessories 6 - 15

the the

Figure 6-13

3. Press the tab down to secure.

4. Feed the belt through the handstrap bar.

Figure 6-14

5. Feed the belt through the buckle.

Secure Tab

Connect Handstrap to Handstrap Bar

Removal

To remove the handstrap:

1. Pull the belt through the buckle.

2. Pull the belt through the handstrap bar.

3. Lift the strap tab.

4. Lift both loops off the strap tab.

5. Pull loops through the mounting slots.

6 - 16 MC21XX Series User Guide

ands

Lanyard

Buckle

Belt

Mini Stylus Holder

Figure 6-15

Lanyard

Installation

1. Feed the belt through the handstrap bar.

Figure 6-16

2. Feed the belt through the buckle.

Lanyard Installation

Removal

Tether Installation

Use the tether to attach the mini stylus or pen stylus to the MC21XX handstrap bar. To install the tether:

Insert loop into mounting hole on stylus.

Feed other end through loop and pull taught.

Feed loop into mounting hole on handstrap bar.

Feed stylus through loop and pull taught.

Accessories 6 - 17

6 - 18 MC21XX Series User Guide

Chapter 7 Maintenance & Troubleshooting

storing the MC21XX

ect on the surface of

not store o

with a so

with

Introduction

This chapter includes instructions on cleaning and storing the MC21XX, and provides troubleshooting solutions

for potential problems during MC21XX operation.

Maintaining the MC21XX

For trouble-free service, observe the following tips when using the MC21XX:

•

Do not scratch the screen of the MC21XX. When working with the MC21XX, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the MC21XX screen.

Motorola recommends using a screen protector, p/n TBS.

•

The screen of the MC21XX is glass. Do not to drop the MC21XX or subject it to strong impact.

•

Protect the MC21XX from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources.

•

Do not store or use the MC21XX in any location that is dusty, damp, or wet.

•

Use a soft lens cloth to clean the MC21XX. If the surface of the MC21XX screen becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution.

•

Periodically replace the rechargeable battery to ensure maximum battery life and product performance. Battery life depends on individual usage patterns.

7 - 2 MC21XX Series User Guide

debris and

guidelines found in th

guidelines found

, explosion, or other h

plosion, or other h

ttery, the battery and

ery, the battery and

batteries and charger

batteries and charge

leakage, or other hazleakage, or other haz

utilize a USB port a

Motorola hologram

e, explosion, or ot

•

A screen protector is applied to the MC21XX. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include:

• Protection from scratches and gouges

• Durable writing and touch surface with tactile feel

• Abrasion and chemical resistance

• Glare reduction

• Keeping the device’s screen looking new

• Quick and easy installation.

Battery Safety Guidelines

WARNING! Failure to follow these guidelines may result in fire, explosion, or other hazard.

•

The area in which the units are charged should be clear of debris and combustible materials or chemicals. Particular care should be taken where the device is charged in a non commercial environment.

•

Follow battery usage, storage, and charging guidelines found in the user's guide.

•

Improper battery use may result in a fire, explosion, or other hazard.

•

Do not use a tool to remove the battery from the MC21XX or battery charging accessory.

•

To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and +104 ºF (0 ºC and +40 ºC)

•

Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Motorola Enterprise Mobility support.

•

For devices that utilize a USB port as a charging source, the device shall only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program.

•

To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication hologram.

•

Do not disassemble or open, crush, bend or deform, puncture, or shred.

•

Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat.

•

Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.

•

Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard.

•

Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer.

Battery usage by children should be supervised.

Please follow local regulations to properly dispose of used re-chargeable batteries.

Do not dispose of batteries in fire.

•

please contact Motorol

ease contact Motoro

known to damage theknown to damage th

solutions, compoundolutions, compoun

pply liquid directly to

clean the prod

•

Cleaning

Maintenance & Troubleshooting 7 - 3

In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange for inspection.

CAUTION Always wear eye protection.

Read warning label on compressed air and alcohol product before using.

If you have to use any other solution for medical reasons please contact Motorola for more information.

WARNING! Avoid exposing this product to contact with hot oil or other flammable liquids. If such

exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.

Approved Cleanser Active Ingredients

100% of the active ingredients in any cleaner must consist of one or some combination of the following:

isopropyl alcohol, bleach/sodium hypochlorite, hydrogen peroxide or mild dish soap.

Harmful Ingredients

The following chemicals are known to damage the plastics on the MC21XX and should not come in contact

with the device: ammonia solutions, compounds of amines or ammonia; acetone; ketones; ethers; aromatic

and chlorinated hydrocarbons; acqueous or alcoholic alkaline solutions; ethanolamine; toluene;

trichloroethylene; benzene; carbolic acid and TB-lysoform.

Cleaning Instructions

Do not apply liquid directly to the MC21XX. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the

device in the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around the display window

or other places. Allow the unit to air dry before use.

Special Cleaning Notes

Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are

known to be harmful to the housing of the MC21XX. The MC21XX should not be handled while wearing vinyl

gloves containing phthalates, or before hands are washed to remove contaminant residue after gloves are

removed. If products containing any of the harmful ingredients listed above are used prior to handling the

MC21XX, such as hand sanitizer that contain ethanolamine, hands must be completely dry before handling the

MC21XX to prevent damage to the plastics.

Materials Required

•

Alcohol wipes

•

Lens tissue

7 - 4 MC21XX Series User Guide

aken not to allow a

tipped applicator in is

pped applica

•

Cotton tipped applicators

•

Isopropyl alcohol

•

Can of compressed air with a tube.

Cleaning the MC21XX

Housing

Using the alcohol wipes, wipe the housing including keys and in-between keys.

Display

The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.

Scanner Exit Window

Wipe the scanner exit window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses.

Connector

1. Remove the main battery from MC21XX. See

2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.

3. Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of

the MC21XX. Do not leave any cotton residue on the connector.

4. Repeat at least three times.

5. Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.

6. Use a dry cotton tipped applicator and repeat steps 4 through 6.

CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.

7. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the

surface.

8. Inspect the area for any grease or dirt, repeat if required.

Main Battery Removal on page 1-8.

Cleaning Cradle Connectors

To clean the connectors on a cradle:

1. Remove the DC power cable from the cradle.

2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.

3. Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the

applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the

connector.

Maintenance & Troubleshooting 7 - 5

is required. Warm tem

equired. Warm te

y as required. Howev

er exit window to ens

4. All sides of the connector should also be rubbed with the cotton tipped applicator.

CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.

5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the

surface.

6. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.

7. If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.

8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry

before applying power to cradle.

If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry humidity requires less drying time.

Cleaning Frequency

The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile

devices are used. They may be cleaned as frequently as required. However when used in dirty environments it

may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.

7 - 6 MC21XX Series User Guide

sta

. For more informa

-12

attery. If the MC21XX

ry. If the MC

tery

Troubleshooting

MC21XX

Table 7-1

MC21XX does not turn on.

Battery did not charge. Battery failed. Replace battery. If the MC21XX still does not operate, try a

Cannot see characters on screen.

Troubleshooting the MC21XX

Problem Cause Solution

Main battery not charged.

Main battery not installed properly.

System crash. Perform a warm boot. If the MC21XX still does not turn on,

MC21XX removed from power source while battery was charging.

Extreme battery temperature.

MC21XX not powered on.

Charge or replace the main battery.

Ensure the battery is installed properly. See

Battery on page 1-4

perform a cold boot. For more information see,

MC21XX on page 2-12

warm boot, then a cold boot. For more information see,

Resetting the MC21XX on page 2-12

Connect power source and begin charging. The battery requires up to four hours to recharge fully.

Battery does not charge if ambient temperature is below 32°F (0°C) or above 104°F (40°C).

Press the Power button.

Install Main

Resetting the

During data communication, no data was transmitted, or transmitted data was incomplete.

MC21XX does not emit sound.

MC21XX turns itself off. MC21XX is inactive. The MC21XX turns off after a period of inactivity. This period

MC21XX removed from cradle or unplugged from host computer during communication.

Incorrect cable configuration.

Communication software was incorrectly installed or configured.

Volume setting is low or turned off.

Battery is depleted. Recharge or replace the battery.

Replace the MC21XX in the cradle, or reattach the cable and re-transmit.

See the system administrator or refer to the MC21XX Series

MC21XX Integrator Guide.

See the system administrator or refer to the MC21XX Series MC21XX Integrator Guide.

Increase the volume. See

2-4

for more information.

can be set from one to five minutes, in one-minute intervals.

Adjusting the Volume on page

Maintenance & Troubleshooting 7 - 7

stalled applications fro

led applications fr

n. See the s

sure the symbol is n

med for the

type.

rogrammed to

erate a beep

appears on

during boot up.

Table 7-1

Tapping the window buttons or icons does not activate the corresponding feature.

A message appears stating that the MC21XX memory is full.

The MC21XX does not accept scan input.

Troubleshooting the MC21XX (Continued)

Problem Cause Solution

Touch screen not calibrated correctly.

MC2100 does not have a touch screen.

The system crashed. Warm boot the system. To perform a warm boot, see

Too many files stored on the MC21XX.

Too many applications installed on the MC21XX.

Scanning application is not loaded.

Unreadable bar code. Ensure the symbol is not defaced.

Distance between scan window and bar code is incorrect.

Re-calibrate the screen. Tap Start > Control Panel > Stylus > Calibration tab. Tap the Recalibrate button.

Normal operation.

Resetting the Mobile Computer on page 2-27

Delete unused memos and records. If necessary, save these records on the host computer.

Remove unused installed applications from the MC21XX to recover memory.

Verify that the MC21XX is loaded with a scanning application. See the system administrator.

Ensure the MC21XX is within proper scanning range.

Warning appears on screen during boot up.

MC21XX performs a cold boot after performing a Battery Swap

MC21XX is not programmed for the bar code type.

MC21XX is not programmed to generate a beep.

Battery is low. Check the battery level. When the battery is low, the

Battery not removed properly.

Battery Swap Procedure not followed.

Backup battery not adequately charged.

Ensure the MC21XX is programmed to accept the type of bar code scanned.

If a beep on a good decode is expected and a beep is not heard, check that the application is set to generate a beep on good decode.

MC21XX automatically goes into suspend mode.

Follow Battery Swap procedure. See

on page 1-8

Follow Battery Swap procedure. See

on page 1-8

Ensure backup battery charges fully. See

on page 1-5

Main Battery Removal

Battery Charging

7 - 8 MC21XX Series User Guide

ted

atteries charge

lty battery.

attery.

d re-insert the MC

g it is correctly seated

s correctly seated

ce MC21XX

. See the system a

munication

Single-slot USB Cradle

Table 7-2

MC21XX battery is not charging (LED Indicator does not light).

During data communication, no data was transmitted, or transmitted data was incomplete.

Peripheral device not working properly.

Troubleshooting the Single-slot USB Cradle

Symptom Possible Cause Solution

Cradle is not receiving power. Ensure the power cable is connected securely to

both the cradle and to AC power.

MC21XX was removed from cradle too soon.

No battery installed. Install battery.

Battery is faulty. Verify that other batteries charge properly. If so,

The MC21XX is not fully seated in the cradle.

MC21XX removed from cradle during communication.

Incorrect cable configuration. See the system administrator or refer to the

Communication software is not installed or configured properly.

Incorrect communication cable used.

If the MC21XX battery is fully depleted, it can take up to five hours to fully recharge a battery.

replace the faulty battery.

Remove and re-insert the MC21XX into the cradle, ensuring it is correctly seated.

Replace MC21XX in cradle and retransmit.

MC21XX Series Integrator Guide.

See the system administrator or refer to the

MC21XX Series Integrator Guide.

Obtain correct cable from vendor. Cable should be microUSB A to USB B.

Four-slot Charge Only Cradle

Table 7-3

MC21XX battery is not charging (Indicator does not light).

Troubleshooting the Four-slot Charge Only Cradle

Problem Cause Solution

Cradle is not receiving power. Ensure the power cable is connected securely

to both the cradle and to AC power.

No battery installed. Install battery.

Battery is faulty. Verify that other batteries charge properly. If so,

replace the faulty battery.

MC21XX was removed from cradle too soon.

The MC21XX is not fully seated in the cradle.

If the MC21XX battery is fully depleted, it can take up to five hours to fully recharge a battery.

Remove and re-insert the MC21XX into the cradle, ensuring it is correctly seated.

Four-slot Spare Battery Charger

ge a battery.

c/Charge Cable

t receiving

Maintenance & Troubleshooting 7 - 9

Table 7-4

Spare battery is not charging (Spare Battery Charging LED does not light).

Troubleshooting the Four-slot Spare Battery Charger

Symptom Possible Cause Solution

Charger is not receiving power.

Spare battery is not correctly seated.

Spare battery was removed from charger or charger was unplugged from AC power too soon.

Spare battery is faulty. Verify that other batteries charge properly. If so, replace the

USB ActiveSync/Charge Cable

Table 7-5

MC21XX battery is not charging (LED Indicator does not light).

Troubleshooting the USB ActiveSync/Charge Cable

Symptom Possible Cause Solution

Cable is not receiving power.

No battery installed. Install battery.

Battery is faulty. Verify that other batteries charge properly. If so, replace the

Ensure the power cable is connected securely to both the charger and to AC power.

Remove and re-insert the battery into the charger, ensuring it is correctly seated.

Ensure charger is receiving power. Ensure the spare battery is seated correctly. If a battery is fully depleted, it can take up to five hours to fully recharge a battery.

faulty battery.

Ensure the power cable is connected securely to both the cable and to AC power.

faulty battery.

During data communication, no data was transmitted, or transmitted data was incomplete.

The MC21XX is not fully seated in the cable.

Cable removed from MC21XX during communication.

Incorrect cable configuration.

Communication software is not installed or configured properly.

Remove and re-attach the MC21XX to the cable, ensuring it is correctly seated.

Reattach cable to MC21XX and retransmit.

See the system administrator or refer to the MC21XX Series

MC21XX Integrator Guide.

See the system administrator or refer to the MC21XX Series MC21XX Integrator Guide.

7 - 10 MC21XX Series User Guide

Appendix A Specifications

171.7 mm L x1.7 mm L x

MC21XX and Accessory Technical Specifications

Table A-1 summarizes the MC21XX technical specifications and intended operating environments.

Table A-1

Physical Characteristics

Dimensions 171.7 mm L x 60.9 mm W x 34.1 mm D

Weight (including battery) MC2100: 228 g (8.04 oz)

Display 2.8 inch TFT Color QVGA (240 x 320) display with backlight

Touch Panel Analog resistive touch (MC2180 only)

Backlight LED backlight

Battery Rechargeable Lithium-ion 2400 mAh minimum (3.7V)

Expansion Slot User accessible microUSB slot (located under battery); up to 32 GB.

Network Connections Full-speed USB (host or client)*

Notification LED and audible alert

MC21XX Technical Specifications

Item Description

(6.76 in L x 2.40 in W x 1.24 in D)

MC2180: 236 g (8.32 oz)

Bluetooth (MC2180 only) WLAN (MC2180 only) *USB available with appropriate cables only

Keypad Options 27-key Numeric

Audio Speaker and microphone (MC2180 only)

Beeper (MC2100 only)

A - 2 MC21XX Series User Guide

to concrete at room te

o concrete at room t

ft.) to concrete across

8 kV direct discha

IP54 per IEC seal

IP54 per IEC sea

®®

Table A-1

MC21XX Technical Specifications (Continued)

Item Description

Performance Characteristics

CPU Marvell PXA320 processor at 624 MHz

Operating System

Microsoft

Embedded CE 6.0 Core

Memory 128 MB RAM/256 MB Flash

Output Power USB: 5 VDC @ 300 mA max.

User Environment

Operating Temperature -10°C to 50°C (-14°F to 122°F)

Storage Temperature -40° to 70°C (-40° to 158°F) without battery

Charging Temperature 0° C to 40° C (32°F to 104°F)

Humidity 5 to 95% non-condensing

Drop Specification Multiple 1.2 m (4 ft.) to concrete at room temperature

Multiple 0.9 m (3 ft.) to concrete across the operating temperature Multiple 1.2 m (4 ft.) MIL-STD 810G specifications

Tumble 500 0.5 m (1.6 ft.) tumbles per IEC tumble specifications.

Electrostatic Discharge (ESD) +/-15 kV air discharge

+/- 8 kV direct discharge

Sealing IP54 per IEC sealing specifications.

Wireless LAN Data and Voice Communications

Wireless Local Area Network

IEEE

802.11b/g/n

(WLAN) radio

Data Rates Supported 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps

Operating Channels Channel 1-13 (2412-2472 MHz), Channel 14 (2484 MHz) Japan only;

actual operating channels/frequencies depend on regulatory rules and certification agency

Security Security Modes: Legacy, WPA and WPA2

Encryption: WEP (40 or 128 bit), TKIP and AES Authentication: TLS, TTLS (MS-CHAP), TTLS (MS-CHAP v2), TTLS

(CHAP), TTLS (MD5), TTLS (PAP), PEAP-TLS, PEAP (MS-CHAP v2), PEAP (EAP-GTC), EAP-FAST-TLS, EAP-FAST (MS-CHAP v2), EAP-FAST (EAP-GTC) and LEAP

Spreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency

Division Multiplexing (OFDM)

Antenna Internal

Voice Communication TEAM Express push-to-talk over WLAN

Wi-Fi Multimedia (WMM)

Specifications A - 3

0 Lux

sec

5 mil minimummil minimum

± 35° from± 35° from

± 65°± 65°

ightight

Imager EnImag

Table A-1

Wireless PAN (MC2180 only)

Bluetooth v2.0 with Enhanced Data Rate (EDR); integrated antenna

Data Capture Specifications

Options Linear imager

Linear Imager Specifications

Optical Resolution 5 mil minimum element width

Roll ± 25° from vertical

Pitch Angle ± 65° from normal

Skew Tolerance ± 50° from normal

Ambient Light Sunlight - 9,690 Lux

Scan Rate 50 scans/sec

MC21XX Technical Specifications (Continued)

Item Description

1D laser scanner 2D imager

Artificial Light - 4,845 Lux

Scan Angle 53.3° ± 3°

1D Laser Scanner Specifications

Optical Resolution 5 mil minimum element width

Roll ± 35° from vertical

Pitch Angle ± 65° from normal

Skew Tolerance ± 40° from normal

Ambient Light Sunlight - 107,640 Lux

Artificial Light - 4,844 Lux

Scan Rate 104 (± 12) scans/sec (bidirectional)

Scan Angle 47° (typical)

2D Imager Engine Specifications

Field of View Horizontal: 39.2°

Vertical: 25.4°

Optical Resolution 752 H x 480 V pixels (gray scale)

Roll

Pitch Angle ± 60° from normal

360°

Skew Tolerance ± 60° from normal

A - 4 MC21XX Series User Guide

Table A-1

Ambient Light Sunlight - 96,900 Lux

Aiming Element (VLD) 655 nm ± 10 nm Laser

Illumination Element (LED) 625 nm ± 5 nm LEDs (2x)

MC21XX Technical Specifications (Continued)

Item Description

Appendix B Keypad

button, aptton, ap

e soft keyboard input pa

keyboard input

Introduction

The MC21XX is available with a 27-key keypad.

NOTE For information about using the soft keyboard input panel. For more information, see Entering Information

Using the Keyboard Input Panel on page 2-12

27-Key Keypad

The 27-key keypad contains a Power button, application keys, navigation pad and function keys. The keypad

is color-coded to indicate the alternate function key (blue) values and the alternate ALPHA key (orange)

values. Note that keypad functions can be changed by an application so the MC21XX keypad may not function

as described. See

keypad alternate functions.

Table B-1 on page B-2 for key and button descriptions and Table B-2 on page B-4 for the

B - 2 MC21XX Series User Guide

he MC21XX scre

ves u

ESC

Figure B-1

Table B-1

27-Key Keypad

27-Key Descriptions

Key Description

Power (red) Powers the MC21XX screen on and off (resume and suspend).

Scan (yellow) Used in scanning applications, press to scan a bar code. This key has the same

function as activating the side mounted scan buttons.

Navigation Pad Moves up, down, left and right from one item to another. Increases/decreases

specified values.

ESC Produces the ESC function by default.

ESC

CTRL Press and release the CTRL key to activate the keypad alternate CTRL

functions. The icon appears on the taskbar. Press and release the CTRL key again to return to the default keypad functions.

Press and release the blue FUNC key and then the CTRL key to activate the ALT functions. The icon appears on the taskbar. Press and release the

ALT

CTRL key two times to return to the default keypad functions.

Keypads B - 3

key once t

y o

key

key and then press t

y and then press t

ALPHA

key,

key three times to pro

ey three times to p

entries and a decima

then the

HIFT

key to

key

enable Shift-Lock

se the

HIFT

key

tes a selected item or

es a selected item o

ce functio

ess th

Table B-1

Numeric/Alpha/Special Function

Period/Decimal Point Produces a period for alpha entries and a decimal point for numeric entries by

27-Key Descriptions (Continued)

Key Description

Numeric, alpha or special function keys. Numeric by default. Produces a special function when the blue FUNC key is activated. Produces alpha values when the orange ALPHA key is activated. In Alpha state, produces the lower case alphabetic characters on the key. Each

key press produces the next alphabetic character in sequence. For example, press and release the ALPHA key and then press the 4 key once to produce the letter ‘g’; press and release the ALPHA key and then press the 4 key three times to produce the letter ‘i’.

When the SHIFT key is pressed in Alpha state, the upper case alphabetic characters on the key are produced. For example, press and release the ALPHA key, press and hold the SHIFT key and then press the 4 key once to produce the letter ‘G’; press and release the ALPHA key, press and hold the SHIFT key and then press the 4 key three times to produce the letter ‘I’.

default. Press the Orange key then the SHIFT key to activate the keypad alternate

SHIFT functions. The icon appears on the taskbar. Press the SHIFT key a

second time to enable Shift-Lock feature. The icon appears on the taskbar. Press and release the SHIFT key again to return to the default keypad functions.

Enter Executes a selected item or function.

BKSP Backspace function by default.

Decreases brightness when the blue FUNC key is activated.

Orange Press the orange key to access the alternate ALPHA characters (shown on the

keypad in orange). The icon appears on the taskbar. Press and release the orange key again to return to the default keypad functions.

Blue Press and release the blue key to activate the keypad alternate functions

(shown on the keypad in blue). The icon appears on the taskbar. Press and

release the blue key a second time to lock the function. The icon appears on the taskbar. Press and release again to return to the default keypad functions.

B - 4 MC21XX Series User Guide

ey functions. The

create the f

Table B-2

Key

1 1 1 See Note 2 See Note 2

222abc ABC

333def DEF

444ghi GHI

555j kl JKL

666mno MNO

777pqr sPQRS

888t uv TUV

999wxyzWXYZ

0 0 0 space 0

..>. .

27-key Keypad Input Modes

Numeric Mode

SHIFT

+ Key

(Alpha Lowercase Mode)

1st

Press

Orange Key

2nd

Press

3rd

Press

4th

Press

Orange + Shift Keys

(Alpha Uppercase Mode)

1st

Press

2nd

Press

3rd

4th

Press

-/ ?

Note 1: An application can change the key functions. The keypad may not function exactly as described. Note 2: Press the 1 key up to ten times to create the following characters: @ ? #$%^&*()

Keypads B - 5

B - 6 MC21XX Series User Guide

GLOSSARY

nent communicates w

t follows commands in

commands

e cursor, clear the sc

marks and control

n is made, the inform

API. An interface by means of which one software component communicates with or controls another. Usually used to

refer to services provided by one software component to another, usually via software interrupts or function calls

Aperture. The opening in an optical system defined by a lens or baffle that establishes the field of view.

Application Programming Interface. See API.

ANSI Terminal. A display terminal that follows commands in the ANSI standard terminal language. For example, it uses

escape sequences to control the cursor, clear the screen and set colors. Communications programs support the ANSI terminal mode and often default to this terminal emulation for dial-up connections to online services.

ASCII. American Standard Code for Information Interchange. A 7 bit-plus-parity code representing 128 letters,

numerals, punctuation marks and control characters. It is a standard data transmission code in the U.S.

Autodiscrimination. The ability of an interface controller to determine the code type of a scanned bar code. After this

determination is made, the information content is decoded.

Bar. The dark element in a printed bar code symbol.

Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in

machine-readable form. The general format of a bar code symbol consists of a leading margin, start character, data or message character, check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses its own unique format. See Symbology.

Bar Code Density. The number of characters represented per unit of measurement (e.g., characters per inch).

Bar Height. The dimension of a bar measured perpendicular to the bar width.

Glossary - 2 Enter Book Name Here

ve bits compose one

ve bits compose

mbined in a pattern

s an IP address to a

e bootp server port (6

have a table of all dev

have a table of a

rough when it starts.

Bar Width. Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the

same bar.

BIOS. Basic Input Output System. A collection of ROM-based code with a standard API used to interface with standard

PC hardware.

Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of

data. The pattern of 0 and 1 values within the byte determines its meaning.

Bits per Second (bps). Bits transmitted or received.

Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of

data. The pattern of 0 and 1 values within the byte determines its meaning.

bps. See Bits Per Second.

Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific

character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in memory is used to store one ASCII character.

BOOTP. A protocol for remote booting of diskless devices. Assigns an IP address to a machine and may specify a boot

file. The client sends a bootp request as a broadcast to the bootp server port (67) and the bootp server responds using the bootp client port (68). The bootp server must have a table of all devices, associated MAC addresses and IP addresses.

boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run

self-diagnostic tests and configure hardware and software.

Zebra Technologies MC2180 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual