Zebra Technologies LP 2824 User Manual

2824
2844

Thermal Printer
User’s Manual

User’s Manual No. 980381-001 Rev. A

©2002 ZIH Corp.

FOREWORD

This manual provides installation and operation information for the 2824 and the 2844 series print
ers, manufactured by Zebra Technologies Corporation, Camarillo, California.

COPYRIGHT NOTICE

This document contains information proprietary to Zebra Technologies Corporation. This docu
ment and the informationcontained within is copyrighted byZebra Technologies Corporation and
may not be duplicated in full orinpartbyanyperson without written approval from Zebra Technol
ogies Corporation. While every efforthasbeenmade to keep the information contained withincur
rent and accurate as of the date of publication, no guarantee is given or implied that the document
is error-free or that it is accurate with regard to any specification. Zebra Technologies Corporation
reserves the right to make changes, for the purpose of product improvement, at any time.

TRADEMARKS

LP 2824, TLP 2824, LP 2844 and TLP 2844 are service marks of Zebra Technologies Corporation.
Windows and MS-DOS are registered trademarks of Microsoft Corp. All other marks are trade
marks or registered trademarks of their respective holders.

LP 2824, TLP 2824, LP 2844 and TLP 2844 Thermal Printers

European Council Directive Compliance to Standards

89/336/EEC EMC Directive EN 55022-B 1998 RF Emissions control

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-

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EMC Directive EN 55024 1998

92/31/EE EMC Directive EN 61000-3-2 Harmonic Emissions
92/31/EE EMC Directive EN 61000-3-3 Voltage Variation

CB Scheme

EN 60950 1991

A1, A2, A3, A4

Immunity to Electro-

magnetic Disturbances

Safety

FCC - DECLARATION OF CONFORMITY:

Models: LP 2824, TLP 2824, LP 2844 and TLP 2844 conform to the follow
ing specification:
FCC Part 15, Subpart B, Section 15.107(a) and Section 15.109(a) Class B
digital device

Supplemental Information:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following Two
Conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

INDUSTRY CANADA NOTICE:

This device complies with Industry Canada ICS-003 class B requirements.

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Cet equipement est conforme a l’ICS-003 classe B de la norm Industrielle Canadian

ii 980381-001 Rev. A

WE NEED TO HEAR FROM YOU

We Need To Hear From You!

To Establish Your Warranty Period And Provide Access To Technical Support,

Send Us Your Product Registration Card Today!

To establish your warranty period and provide access to technical support, send us your product
registration card today.

RETURN MATERIALS AUTHORIZATION

Before returning any equipment to Zebra for in warranty or out of warranty repair, contact Repair
Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the
original packing material and mark the RMA number clearly on the outside. Ship the equipment,
freight prepaid, to the address listed below:

Zebra RMA, USA
1001 Flynn Road

Camarillo, CA. 93012

Phone: [phone]

[e-mail]

Label Printers: Card Printers:

Zebra Technologies, Europe Zebra Technologies, Europe

Zebra House Zone Indutrielle, Rue d'Amsterdam

The Valley Centre, Gordon Road 44370 Varades, France

High Wycombe Phone: [phone]
Buckinghamshire HP13 6EQ, UK FAX: [phone]
Phone: [phone]

FAX: [phone]

980381-001 Rev. A iii

SHOCK HAZARD WARNING:

The printer and power supply should never be operated in a
location where either one can get wet. Personal injury could
result.

MEDIA AND RIBBON WARNING:

Always use high quality, approved labels, tags and ribbons. If
adhesive backed labels are used that DO NOT lay flat on the
backing liner, the exposed edges may stick to the label guides
and rollers inside the printer, causing the label to peel off from
the liner and jam the printer. Permanent damage to the print
head may result if a non-approved ribbon is used as it may be
wound incorrectly for the printer or contain chemicals
corrosive to the print head. Approved supplies can be ordered
from your dealer.

RELOADING HINT:

If labels or ribbon run out while printing, DO NOT turn the
power switch OFF (0) while reloading or data loss may result.
The printer automatically restarts after you load a new label or
ribbon roll.

STATIC DISCHARGE:

The discharge of electrostatic energy that accumulates on the
surface of the human body or other surfaces can damage or
destroy the print head or electronic components used in this
device. DO NOT TOUCH the print head or the electronic
components under the top cover.

THERMAL PRINTING:

The print head becomes hot while printing. To protect from
damaging the print head and risk of personal injury, avoid
touching the print head. Use only the cleaning pen to perform
maintenance.

iv 980381-001 Rev. A

TABLE OF CONTENTS

Installation and Operation

Unpack Your Printer . . . . . . . . . . . . . . . . . . . . . . 2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Attach Power . . . . . . . . . . . . . . . . . . . . . . . . 4

Attach Interface Cable . . . . . . . . . . . . . . . . . . . 5

Load Media . . . . . . . . . . . . . . . . . . . . . . . . 6

AutoSense Media Gap Sensing . . . . . . . . . . . . . . . 9

Install Software . . . . . . . . . . . . . . . . . . . . . . . 11

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using Options

Using Transfer Ribbon . . . . . . . . . . . . . . . . . . . . . 14

Using the Label Dispenser . . . . . . . . . . . . . . . . . . . 19

Using Fan-Fold Media . . . . . . . . . . . . . . . . . . . . . 20

Using the Media Cutter . . . . . . . . . . . . . . . . . . . . 21

Troubleshooting

Problems and Solutions . . . . . . . . . . . . . . . . . . . . 23

Serial Interface Cable Wiring. . . . . . . . . . . . . . . . . . 26

Parallel Interface Cable Wiring . . . . . . . . . . . . . . . . . 27

Universal Serial Bus (USB). . . . . . . . . . . . . . . . . . . 28

Cash Drawer Cable Wiring. . . . . . . . . . . . . . . . . . . 28

Internal ZebraNet PrintServer II . . . . . . . . . . . . . . . . 29

Alternative Serial Interface Input . . . . . . . . . . . . . . . . 30

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . 31

Cleaning the Platen . . . . . . . . . . . . . . . . . . . . . . 32

Preparing Media, Paper, and Labels Before Loading . . . . . 33

980381-001 Rev. A v

vi 980381-001 Rev. A

1

Installation and Operation

This section provides information on the
installation and operation of the printer.

The printer is a low cost, desktop thermal
printer. The printer is specifically designed for
printing labels, tags or continuous receipts (with
or without bar codes) from any DOS™, Win­dows™or ASCII-based compatible host.

There are four models of printer. Many illustra­tions in this manual show the wide printer.
While there are some physical differences
among them, you can operate all printers using
the same procedures.

980381-001 Rev. A 1