Zebra Technologies LP2443 User Manual

Orion™

Thermal Printer

User’s Manual

User’s Manual No. 980176-001 Rev. E

©1999 Zebra Technologies Corporation

FOREWORD

This manual provides installation and operation information for the Orion (LP2443) series printers,
manufactured by Zebra Technologies Corporation, Camarillo, California.

COPYRIGHT NOTICE

This document contains information proprietary to Zebra Technologies Corporation. This docu
ment and the informationcontained within is copyrighted byZebraTechnologies Corporation and
may not be duplicated in full orinpartbyanypersonwithout written approval from Zebra Technol
ogies Corporation. While every efforthasbeenmadeto keep the information contained within cur
rent and accurate as of the date of publication, no guarantee is givenor implied that the document
is error-free or that it is accurate with regard to any specification. Zebra Technologies Corporation
reserves the right to make changes, for the purpose of product improvement, at any time.

TRADEMARKS

Orion is atrademark, LP2443 is a service mark andEltron is a registeredtrademark of Zebra Tech
nologies Corporation. Windows and MS-DOS are registered trademarks of Microsoft Corp. All
other marks are trademarks or registered trademarks of their respective holders.

Orion LP2443 Thermal Printers

European Council Directive Compliance to Standards

89/336/EEC EMC Directive EN 55022-A, CISPR 22 RF Emissions control

92/31/EE EMC Directive EN 500082-1 IEC 801

Immunity to Electro

magnetic Disturbances

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FCC - DECLARATION OF CONFORMITY:

Model: LP2443 conforms to the following specification:

FCC Part 15, Subpart B, Section 15.107(a) and Section 15.109(a) Class B
digital device

Supplemental Information:

This device complies withPart15 of the FCC Rules.Operationis subject to the followingTwoCon
ditions: (1) This device may not cause harmful interference , and (2) this device must accept any
interference received, including interference that may cause undesired operation.

INDUSTRY CANADA NOTICE:

This device complies with Industry Canada ICS-003 class B requirements.

Cet equipement est conforme a l’ICS-003 classe B de la norm Industrielle Canadian

ii 980176-001 Rev.E

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WARRANTY INFORMATION

We Need To Hear From You!

To Establish Your Warranty Period And Provide Access To Technical Support,

Send Us Your Product Registration Card Today!

Zebra Technologies Corporation warrants the mechanism, control electronics and power supply,
under normal use and service, to be free from defects in material and workmanship for a period of
twelve (12) months from the date of purchase by the end user. Zebra Technologies Corporation
warrants the print head, under normal use and service, to be free fromdefectsinmaterialandwork
manship for a period of ninety (90) daysor 30KM ofprinting (whichever occursfirst) from the date
of purchase by the end user. Proof of purchase or product registration is required. If proof of pur
chase or product registration cannot be established, shipment date to the original buyer (dealer or
distributor) will be used to establish the warranty period.

Failure to exercise caution to protect the equipment from electrostatic discharge damage, adverse
temperature and humidity conditions or physical abuse may void the warranty. Failure to use only
Eltron brand approved media may void the warranty. Zebra Technologies Corporation will, at its
option, repair or replace the equipment or any parts which are determined to be defective within
this warranty period, and which are returned to Zebra Technologies Corporation F.O.B. factory of
origin.

The warranty set forth above is exclusive and no other warranty, whether written or oral, is ex­pressed or implied. Zebra Technologies Corporation specifically disclaims the implied warranties of
merchantability and fitness for a particular purpose.

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RETURN MATERIALS AUTHORIZATION

Before returning any equipment to Zebra for in warranty or out of warranty repair, contact Repair
Administration for a Return Materials Authorization (RMA) number. Repack the equipment in the
original packing material and mark the RMA number clearly on the outside. Ship the equipment,
freight prepaid, to the address listed below:

Zebra Eltron Repair Administration, USA

1001 Flynn Road

Camarillo, CA. 93012

Phone: [phone]

FAX: [phone]

Label Printers: Card Printers:

Zebra Technologies, Europe Zebra Technologies, Europe

Eltron House Zone Indutrielle, Rue d'Amsterdam

Molly Millars Lane 44370 Varades, France

Wokingham RG41 2QZ England Phone: [phone]

Phone: [phone] FAX: [phone]

FAX: [phone]

980176-001 Rev.E iii

SHOCK HAZARD WARNING:

The printer and power supply should never be operated in a
location where either one can get wet. Personal injury could
result.

MEDIA WARNING:

Always use high quality Eltron approved labels, tags and
transfer ribbons. If adhesive backed labels are used that DO
NOT lay flat on the backing liner, the exposed edges may stick
to the label guides and rollers inside the printer, causing the
label to peel off from the liner and jam the printer. Eltron
approved supplies can be ordered from your ELTRON dealer.
For the name of a dealer in your area, call the nearest Eltron
office (located on the back of this manual).

RELOADING HINT:

If you should run out of labels while printing, DO NOT turn the
power switch OFF (0) while reloading or data loss may result.
The printer will automatically resume printing whena new label
roll is loaded.

iv 980176-001 Rev.E

TABLE OF CONTENTS

Installation and Operation . . . . . . . . . . . . . . . . . 1

Unpacking Your Printer . . . . . . . . . . . . . . . . . . . . 2

Getting To Know Your Printer . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

AutoSense Gap Sensor Adjustment . . . . . . . . . . . . . . 8

Label Dispenser Option . . . . . . . . . . . . . . . . . . . . 10

Using Fan-Fold Media . . . . . . . . . . . . . . . . . . . . . 11

Appendix A - Troubleshooting . . . . . . . . . . . . . . . . 13

Other Support Resources . . . . . . . . . . . . . . . . . . . 14

Serial Interface Cable Wiring. . . . . . . . . . . . . . . . . . 15

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . 16

Appendix B - Accessories . . . . . . . . . . . . . . . . . . 17

980176-001 Rev.E v

vi 980176-001 Rev.E

1

Installation and Operation

This section provides information on the
installation and operation of the printer.

The Orion™ is a low cost, desktop direct ther­mal printer. This family of printers is specifically
designed for printing labels, tags or continuous
receipts (with or without bar codes) from any
DOS™, Windows™or ASCII-based compatible
computer.

980176-001 Rev.E 1

Installation and Operation

Unpacking Your Printer

User Documentation

&Software

2 980176-001 Rev.E