Zebra ZP 450 User Manual

Zebra ZP 450™

Desktop Thermal Printer

User Guide

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary inform ation may not be used, reproduced, or disclosed to any other parties for any other purpose without the express written permission of Zebra Technologies.

The copyrights in this manual and the software and/or firmware in the label printer described therein are owned by ZI H Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonm ent of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contain ZPL ®, Z PL II®, and Z ebraLink™ programs; element Energy

Equalizer™ Circuit; E

worldwide.

ZebraLink and all product names and numbers are trademarks, and Zebra, the Z ebra logo, ZPL , ZPL II, Element Energy Equalizer circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.Monotype®, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.

CG Triumvirate is trademarks of Monotype Imaging, Inc. and may be registered in some jurisdictions.

TrueType® is a trademark of Apple Computer, I nc. registered in the United States Patent and Tradem ark Office and may be registered in certancertain jurisdictions.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

980546-003 B ZP 450™ User Gu ide 12/17/07

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

This equipment has been tested and found to comply with the limits for Class B Digital Devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the product manuals, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, the user is encouraged to do one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

iii

• Consult the dealer or an experienced radio/TV technician for help.

The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with fully shielded communication cables.

ZP Family Printers

DO NOT VIEW DIRECTLY WITH OPTICAL INSTRUMENTS

Maximum output power:

Caution • CLA SS 1M LAS ER PRODUCT

INVISIBLE LASER RADIATION.

CLASS 1M LASER PRODUCT.

Wavelength:

Pulse duration:

0.657mW. 850nm.

Gap (Web) Sensor

moving.

Dispenser (Peel) Sensor

when the printer is in dispense mode and a label has been printed but not removed. The Dispenser Sensor laser is OFF when printer is not printing.

- ON continuously when motor is

- 5ms ON, 10.2ms OFF only

IEC 60825-1: 1993+A1:1997+A2:2001

• Vi ewin g th e laser ou tput wi th certai n opt ical i nstru ment s (f or exampl e, ey e loops, magnifiers and m i croscopes) within

a dis tance of 100mm m ay pose an ey e haz ard.

• Use of cont rol s or adjustm ent s or perf ormance of procedu res other than th ose speci f ied herei n may resul t in hazardous

radi ati on exposu re.

• Do not tam per or attem pt to repai r any se nsor i nsi de this product. No servi ceabl e sensors i nsi de.

• Do not star e into Gap ( Web) or Dispenser (Peel ) sen sors. Avoid possibl e exposure t o haz ardous laser radi ation s.

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Notes • ___________________________________________________________________

__________________________________________________________________________

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Contacts

Preface

This section provides y ou with contact information, document structure and organization, and additional reference documents.

You can contact Zebra Technologies at any of the following:

Visit us at: www.zebra.com

Our Mailing Addresses:

Zebra Techn ologies Corporation

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061.3109 U.S.A

Telephone: +1 847.793.2600

Toll-free (USA) +1 800.423.0422

Fax: +1 847.913.8766

Zebra Technologies Europe Limited

Zebra House

The Valley Centre, Gordon Road

High Wycombe

Buckinghamshire HP13 6EQ, UK

Telephone: +44 (0)1494 472872

Fax: +44 (0)1494 450103

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Preface

Environmental Management

Support

You can contact Zebra support at:

Web Address: www.zebra.com/SS/service_support.htm

Note • The web address is case-sensitive.

US Phone Number +1 847.913.2259

UK/International Phone Number +44 (0) 1494 768289

Environmental Management

Do not dispose of this product in unsorted municipal waste. This product is recy clable, and should be recycled according to y our local standards.

For more information, please see our website at:

Web address: www.zebra.com/environment

Document Conventions

The following conventions are used throughout this document to convey certain information:

Alternate Color (online only) Cross-references contain links to other sections in this guide. If you are viewing this guide online, click the blue text

to jump to its location.

Command Line Examples All command line examples appear in Courier New font. For example, type the following to get to the Post-Install scripts in the

bin directory:

Ztools

Files and Directories All file names and directories appear in Courier New font. For example, the

Zebra<version number>.t ar file and the /root directory.

Cautions, Important, Note, and Example

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

980546-003 B ZP 450™ User Gu ide 12/17/07

Preface

Related Documents

Notes • ___________________________________________________________________

__________________________________________________________________________

980546-003 B ZP 450™ User Gu ide 12/17/07

Contents

• Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Environmental Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Inspecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Mini-CD on Printer Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2 • Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Modes of Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Attaching Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Loading Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Preparing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Placing the Roll in the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Operator Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Hooking Up the Printer and Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Interface Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Communicating with the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Adjusting the Print Width. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Adjusting the Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3 • Operations & Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Thermal Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Replacing Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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Contents

Printing in Dispenser Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printing on Fan-Fold Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

ZebraNet® 10/100 Internal Print Server Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Printer Network Configuration Status Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Liner-less Media Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Sending Files to the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Transferring files with the Firmware Downloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Media Sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4 • Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Printhead Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Media Path Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Platen Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Replacing the Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Manual Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Printing a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Recalibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Resetting the Factory Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Feed Button Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Repackaging the Printer for Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

6 • Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Universal Serial Bus (USB) Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Serial Port Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

980546-003 B ZP 450™ User Gu ide 12/17/07

Introduction

This section describes what you get in your shipping box and provides an overview of printer parts. This section also has procedures that describe how to open and close the printer and report any problems.

Hello!

Thank you for choosing a Zebra® desktop printer, a high-quality on-demand printer manufactured by the industry leader in quality, service, and value—Zebra Technologies Corporation. For over 25 years, Zebra Technologies Corporation has provided customers with the highest caliber of products and support.

Your printer is a high-quality on-demand printer. The printer provides direct-thermal printing.

This manual provides all of the information you will need to operate y our printer on a daily basis. To create label formats, refer to your programming guide. This guide is available by contacting y our distributor or dealer.

Your printer, when connected to a host computer, functions as a complete sy stem for printing labels and tags.

Note • Many printer settings may also be controlled by your printer’s driver or label

preparation software. Refer to the driver or software documentation for more information.

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Intro duction

What’s in the Box?

Save the carton and all packing materials in case y ou need to ship or store the printer later. After unpacking, make sure you have all parts. Follow the procedures for inspecting the printer to familiarize yourself with printer parts so you can follow the instructions in this book.

Prin ter

Sample

Labels

Documentation

and Software

Cl eaning

Pen

Interface

Cable

Powe r

Base

Power

Cord

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Inspecting the Printer

Look at the outside of the printer and make sure that all parts are present.

Introduction

Inspecting the Printer

Status

Light

Release Latches

Opening the printer

Feed

Button

Interface

Connectors

Power

Base

Power

Supply

Receptacle

Active

Power

Light

Release

Latches

Power

Switch

To access the media compartment, you must open the printer. Pull the release latches towards you and lift the cover.

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Intro duction

Inspecting the Printer

After opening the printer, check the media compartment.

Printhead

Gap Sensor

Media Hangers

Pull

Black-Line Sensor

Platen Roller

Head-Up Sensor (inside)

Power Base

Dispenser Open

Mini-CD Storage

Bar

Roller

Sensor

980546-003 B ZP 450™ User Gu ide 12/17/07

Closing the printer

1. Lower the top cover.

2. Press down until the cover snaps closed.

Introduction

Inspecting the Printer

Reporting Damage

If you discover damage or missing parts:

• Immediately notify and file a shipping damage report.

• Keep the carton and all packing material for inspection.

Mini-CD on Printer Storage

The printer has a mini-CD storage slot molded between the printer and its power base. Please keep the mini-CD there for quick access to maintenance, troubleshooting, printer usage animations, media, contact information and more.

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Intro duction

Inspecting the Printer

1. Always place the mini-CD in its plastic sleeve to protect th e mini-CD from damage.

2. Slide the plastic sleeve with the m ini-CD inside, into the printer.

980546-003 B ZP 450™ User Gu ide 12/17/07

This section describes how to set up your printer for the first time and use the most common operating procedures for loading media in tear-off mode.

Modes of Printing

Getting Started

You can operate this printer in different modes:

• Standard tear-off mode allows you to tear off each label (or a strip of labels) after it is printed.

• Dispense mode will peel the backing material away from the label as it is printed. After this label is removed, the next one is printed.The printer typically uses roll media, but you can use fan-fold or other continuous media as well.

For procedures to use optional equipment and features, refer to Operations & Options

on page 21.

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Getting Started

Attaching Power

Important • Set up your printer so that you can handle the power cord easily if needed. To

make certain the printer cannot carry electrical current, you must separate the power cord from the power supply receptacle or AC electrical outlet.

Caution • Never operate the printer an d power supply in an area where they can get wet.

Serious personal i njury could result!

1. Make sure the power switch is in the off position (down).

2. Insert the AC power cord into the power supply.

3. Plug the other end of the cord into an appropriate A C electrical outlet.

Printer

Power

Base

Power

Supply

Receptacle

Power Switch

Act ive Power Light

Power

Connector

Plug Varies by Country

AC Power

Cord

980546-003 B ZP 450™ User Gu ide 12/17/07

Loading Roll Media

When you load media, y ou must place the roll on the media hangers.

You must use the correct media for the type of printing you require. You must use direct thermal media.

Preparing Media

Whether your roll media is inside or outside wound you load it into the printer the same way.

• Remove the outside length of media. During shipment, the roll may become dirty when handled or dusty when stored. Removing the outside length avoids dragging adhesive or dirty media between the printhead and platen.

Getting Started

Loading Roll Media

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Getting Started

Loading Roll Media

Placing the Roll in the Media Compartment

1. Open the printer. Remember that you need to pull the release levers toward the front of the

printer.

2. Pull the left media hanger to the side.

3. Orient the media roll so that its printing surface will be up as it passes over the platen.

980546-003 B ZP 450™ User Gu ide 12/17/07

Getting Started

Loading Roll Media

4. Lower the roll between the hangers and release the left hanger onto the core.

5. Verify the core rests on the hangers and the roll turns freely. The roll must not sit in the

bottom of the media compartment.

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+ 49 hidden pages

Zebra ZP 450 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual