Zebra RZ600, ZM600, ZM400, RZ400 User Manual

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Z Series®/RZ™ Series

Industrial/Commercial Printer

User Guide

79695L-003 Rev. A

ZM400, ZM600, RZ400, and RZ600 printers

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to th eir respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra T echnologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.

All specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering

specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,

production, or delivery of the accompanying product (including hard ware and software) be liab le for any damages whatsoever (including, without limitation, consequential damages inclu ding loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Part Number: 79695L-003

Declaration of Conformity

We have determined that the Zebra printers identified as the

ZM/RZ Series User Guie

Z Series

Z4M, Z6M, Z4Mplus, Z6Mplus, ZM400, ZM600, R4Mplus, RZ400, RZ600

Zebra Technologies Corporation

475 Half Day Road, Suite 500

Lincolnshire, IL 60069 USA

Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and Industrial use

If no unauthorized change is made in the equipment,

and if the equipment is properly maintained and operated.

and RZ™ Series

manufactured by:

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Compliance Information

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables.

FCC Radiation Exposure Statement (for printers with radios or RFID encoders)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be in stalled and operated with minimum distance 20 cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

ZM Series User Guide....................................................... . . . . . . . . . . . . . . . . . . . 3

Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Printer Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printer Language Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Firmware Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Additional Printer Language Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Ship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Contents

Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide Proper Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Data Cables and Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Print Modes and Printer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Print Mode Descriptions and Printer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Media Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Load Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Beginning Steps for all Print Modes and Printer Options . . . . . . . . . . . . . . . . . . . . . . 43

Additional Steps for Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Additional Steps for Peel-Off Mode (with or without Liner Take-Up). . . . . . . . . . . . . . 48

Additional Steps for Cutter or Delayed Cut Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Additional Steps for Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Auto Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Manual Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adjust Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Enter and Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Print a Network Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Standard Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Additional Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Contents

5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Replacing Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Recycling Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Clean the Media Compartment and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Clean the Cutter Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Routine Maintenance for the Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Remove Printed Labels or Liner from the Rewind Spindle. . . . . . . . . . . . . . . . . . . . 108

Adjust Media Alignment for Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Sensor Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

7 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Contents

Notes • ___________________________________________________________________

__________________________________________________________________________

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

About This Document

This section provides you with contact information, docu men t struc ture and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

About This Document

Who Should Use This Document

This User Guide is intended for use by any person who needs to operate or to troubleshoot problems with the printer.

How This Document Is Organized

The User Guide is set up as follows:

Section Description

Introduction on page 15 This section shows the operational controls and

Printer Setup on page 23 This section provides the tasks that you must

Operations on page 39 This section provides the procedures for loading

location of major components used when loading media.

complete and the issues that you must consider before you load and configure your printer.

and calibrating the printer.

Configuration on page 67 This section describes the control panel parameters

that are used to configure the printer for operation.

Routine Maintenance on page 99 This section provides routine cleaning and

maintenance procedures.

Troubleshooting on page 111 This section provides information about errors that

you might need to troubleshoot. Assorted diagnostic tests are included.

Specifications on page 139 This section provides the features of and

specifications for the printer.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Contacts

About This Document

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Contacts

Which Department

Do You Need?

Regional Headquarters Zebra Technologies Corporation

475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA

T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Training Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US)

Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key:

T: Telephone F: Facsimile E: E-mail

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers:

T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com To request a repair in the U.S.,

go to www.zebra.com/repair T: +1 847 793 6868

T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com

The Americas

Europe, Middle East,

and Africa

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: Tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: Eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001

E: cseurope@zebra.com

Asia Pacific

and India

Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com

All other areas:

AP ACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836

E: China: order-csr@zebra.com

All other areas:

csasiapacific@zebra.com

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

About This Document

Document Conventions

The following conventions are used throughout this document to convey certain information.

Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location.

LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in

Bubbledot ICG font.

Command Line Examples Command line examples appear in Courier New font. For example, type

Files and Directories File names and directories appear in Courier New font. For example, the

Icons Used

ZTools to get to the Post-Install scripts in the bin directory.

Zebra<version number>.tar file and the /root directory.

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • (No icon) Advises you that failure to take or avoid a specific action could result in

physical harm to the hardware.

Important • Advises you of informatio n that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

About This Document

Document Conventions

Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.

Figure 1 • Sample Figure with Callouts

FEED button

CANCEL button

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

About This Document

Notes • ___________________________________________________________________

__________________________________________________________________________

Document Conventions

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Introduction

This section shows the operational controls and location of major components used when loading media.

Contents

External View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Printer Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Control Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printer Language Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Firmware Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Additional Printer Language Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Introduction

External View

Figure 2 and Figure 3 show the components and connections on the outside of the printer.

Figure 2 • Front of Printer

Control panel

Media door

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Figure 3 • Rear of Printer

6 7

(All Standard Connectors, Internal 10/100 Wired Print Server,

and Wireless Print Server with Integrated Radio Shown)

(All Standard Connectors, Internal 10/100 Wired Print Server,

and Wireless Plus Print Server Shown)

Introduction

External View

Power switch (O = off, I = on)

AC power connector

5 6

Serial port Internal wired print server port

(Ethernet option)

Wireless card ejector button

Wireless Plus print server card slot

(Ethernet option)

USB port

Parallel port

Antenna for wireless print server with

integrated radio (Ethernet option)

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Introduction

Printer Media Compartment

Figure 4 shows the components inside the media compartment of your printer. Depending on

installed options, your printer may look slig htly different.

Note • For optimal printing quality and proper printer performance across our product line,

Zebra strongly recommends the use of genuine Zebra™ supplies as part of the total solution. Specifically, the ZM400, ZM600, RZ400, and RZ600 are designed to work only with genuine Zebra™ printheads, thus maximizing safety and print quality.

Figure 4 • Printer Components

Printhead assembly

Control panel

Media door

Ribbon supply spindle

Ribbon take-up spindle

Media supply guide (newer models)

Media supply hanger (newer models)

Media supply guide (older models)

Media supply hanger (older models)

Dancer assembly

Printhead release latch

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Control Panel

1 2 3 4

The control panel contains the ligh ts that indicate basic operatio n and the button s that you may need to press during basic operation. The control panel buttons and lights are labeled in

Figure 5. Descriptions for each are located in Table 1 and Table 2.

Figure 5 • Control Panel

Introduction

Control Panel

Power LED

Pause LED

Error LED

Data LED

LCD

CANCEL button

PLUS (+) button

SETUP/EXIT button

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

MINUS (–) button

SELECT button

FEED button

PAUSE button

Introduction

Control Panel

Control Panel Buttons

Button Function

Table 1 • Control Panel Buttons

FEED

PAUSE

CANCEL

SETUP/EXIT SELECT

PLUS (+)

(scroll mode)

PLUS (+)

(change mode)

Forces the printer to feed one blank label each time the button is pressed.

• Printer not printing: one blank label immediately feeds.

• Printing: one blank label feeds after the current batch of labels is complete.

Starts and stops the printing process.

• Printer not printing: no printing occurs. (Press PAUSE again to resume printing.)

• Printing: printing stops after the current label is complete.

Cancels print jobs when the printer is paused.

• Printer not printing: the next stored label format does not print.

• Printing: current label completes printing, and the next label format is cancelled.

Press and hold for several seconds to cancel all print jobs in memory. Enters and exits the configuration mode. Toggles the function of PLUS (+) and MINUS (–) between the Scroll and Change

Modes.

• Press once to use PLUS (+) and MINUS (–) to change the values of the selection.

• Press again to use PLUS (+) and MINUS (–) to scroll through the menu items.

Scrolls to the next selection.

• Increases the value.

• Performs the action on the bottom right of the LCD.

MINUS (–)

(scroll mode)

MINUS (–)

(change mode)

Scrolls to the previous selection.

• Decreases the value.

• Moves to the next available digit in a number.

• Performs the action on the bottom left of the LCD.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Control Panel Lights

Table 2 • Control Panel Lights

Light Status Indication

POWER Off The printer is off, or no power is applied.

On The printer is on.

PAUSE Off Normal printer operation.

On The printer has stopped all printing operations. Flashing The Pause light flashes when initializing FLASH memory and in

Peel-Off Mode when the label is available.

ERROR Off Normal printer operation (no errors).

Introduction

Control Panel

On An error condition is preventing printing. This i ncludes

OUT

and RIBBON OUT errors.

Flashing An error condition exists, but printing is allowed to continue. This

includes and

DATA Off Normal operation. No data being received or processed.

On The printer is processing data or is printing. No data is being

received.

Blinking quickly The printer is receiving data fro m or sending statu s information to the

host computer.

RIBBON IN warning, HEAD UNDER TEMP warning,

HEAD OVER TEMP error.

MEDIA

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Introduction

Printer Language Modes

Depending on how your printer was ordered, it came from the factory with firmware that operates in or allows you to use certain commands for one of the following printer languages:

• Zebra Programming Language (ZPL

•Eltron

Note • The following restrictions apply:

• EPL is supported only on 203 dpi printers.

• With older firmware, RFID functionality is available only with R53.X firmware, which

operates in ZPL mode with XML.

Firmware Downloads

You may download firmware to the printer at any time to change from one printer langua ge to another. For the latest firmware versions and instructions for downloading them, go to

http://www.zebra.com/firmware.

Programming Language (EPL™)

), which includes XML

Note • When the printer changes from one printer language to another, error messages may

appear on the LCD, and some control panel lights may activate in error mode. You may ignore these error messages and lights. When the firmware download is complete, reboot the printer and then load printer defaults to return the printer to Operating mode.

Additional Printer Language Information

The following manuals contain specific information about the different printer language modes. Copies of these manuals are o n the CD that came with your printer and at

http://www.zebra.com/manuals.

• Zebra Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML

• EPL2™ Programming Guide

•

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Printer Setup

This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Data Cables and Wireless Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Before You Begin

Review this checklist, and resolve any issues before you set up or use your printer.

 Unpack and Inspect the Printer Have you unpacked the printer and inspected it for

 Select a Site Have you selected an appropriate location for the printer? If y ou have not,

 Connect to a Data Source Have you determined how the printer will connect to a

 Attach a Power Cord Do you have the correct power cord for your printer? If you are

 Select Media Do you have the correct media for your application? If you are unsure,

 Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if

damage? If you have not, see Unpack and Inspect the Printer on page 25.

see Select a Site for the Printer on page 26.

data source (usually a computer)? For more information, see Select a Data

Communication Interface on page 27.

unsure, see Power Cord Specifications on page 33. To attach the power cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 32.

see Types of Media on page 34.

needed? If you are unsure, see Ribbon Overview on page 36.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Handling the Printer

This section describes how to handle your printer.

Unpack and Inspect the Printer

When you receive the printer, immediately unpack it and inspect for shipping damage.

• Save all packing materials.

• Check all exterior surfaces for damage.

• Raise the media door, and inspect the media compartment for damage to components.

If you discover shipping damage upon inspection:

• Immediately notify the shipping company and file a damage report.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller

Important • Zebra Technologies Corporation is not responsible for any damage incurred

during the shipment of the equipment and will not repair this damage under warranty.

Printer Setup

Handling the Printer

Store the Printer

If you are not placing the printer into immediate operation, repackage it using the original packing materials. You may st ore the printer under the conditions shown in Table 3.

Temperature Relative Humidity

–40°F to 140°F (–40° to 60°C) 5% to 85% non-condensing

Ship the Printer

If you must ship the printer:

• Turn off (O) the printer, and disconnect all cables.

• Remove any media, ribbon, or loose objects from the printer interior.

• Close the printhead.

• Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit. A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed.

Table 3 • Storage Temperature and Humidity

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Select a Site for the Printer

Consider the following whe n selecting an appropriate location for your printer.

Select a Surface

Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart. For the printer’s weight and dimensions, see General Specifications on page 140.

Provide Proper Operating Conditions

This printer is designed to function in a wide range of environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see

General Specifications on page 140. Table 4 shows the temperature and relative humidity requirements for the printer when it is

operating.

Table 4 • Operating Temperature and Humidity

Mode Temperature Relative Humidity

Thermal Transfer 40° to 105°F (5° to 40°C) 20 to 85% non-condensing. Direct Thermal 32° to 105°F (0° to 40°C) 20 to 85% non-condensing

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer.

Caution • Do not place any padding or cushioning material behind or under the printer

because this restricts air flow and could cause the printer to overheat.

Provide a Data Source

If the printer will be located away from the data source (such as a computer), the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces and their limitations, see Select a Data Communication

Interface on page 27.

Provide a Power Source

Place the printer within a short distance of a power outlet that is easily accessible.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Select a Data Communication Interface

Table 5 provides basic information about data communication interfaces that you can use to

connect your printer to a comput er. Y ou may se nd label formats to the printer t hrough any data communication interface that is available. Select an interface that is supported by both your printer and your computer or your Local Area Network (LAN).

Table 5 also shows how to connect the different types of data cables to your printer and

computer. The connectors on the back of your computer may be in different locations than on the sample computer shown in this section.

Caution • Ensure that the printer power is off (O) before connecting data communications

cables. Connecting a data communications cable while the power is on ( printer.

Table 5 • Data Communication Interfaces

Printer Setup

Select a Data Communication Interface

I) may damage the

Interface

Standard or Optional

Description

RS-232 Serial Standard Limitations and Requirements

• Maximum cable length of 50 ft (15.24 m).

• You may need to change printer parameters to match the host

computer.

• You need to use a null-modem adaptor to connect to the printer

if using a standard modem cable.

Connections and Configuration The baud rate, number of data and stop bits, the parity, and the XON/XOFF or DTR control must match those of the host computer. See Standard Control

Panel Parameters on page 73 to view or change these parameters.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Select a Data Communication Interface

Table 5 • Data Communication Interfaces (Continued)

Interface

IEEE 1284 Bidirectional Parallel

Standard or Optional

Description

Standard Limitations and Requirements

• Maximum cable length of 10 ft (3 m).

• Recommended cable length of 6 ft (1.83 m).

• No printer parameter changes required to match the host

computer.

Connections and Configuration No additional configuration is necessary.

USB Standard Limitations and Requirements

• Maximum cable length of 16.4 ft (5 m).

• No printer parameter changes required to match the host

computer.

Connections and Configuration No additional configuration is necessary.

Caution • Be careful not to plug the USB cable into the wired

Ethernet print server connector on the printer because doing so will damage the connector.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Select a Data Communication Interface

Table 5 • Data Communication Interfaces (Continued)

Printer Setup

Interface

Standard or Optional

Description

Twinax/Coax Optional Limitations and Requirements

• Acts as an EBCDIC to ASCII converter.

• Allows for the ability to communicate with the printer in an

IBM

AS/400® environment.

Connections and Configuration No additional configuration is necessary. To purchase this option, contact your authorized Zebra reseller.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Select a Data Communication Interface

Table 5 • Data Communication Interfaces (Continued)

Interface

Internal wired Ethernet print server

Standard or Optional

Description

Optional Limitations and Requirements

• Can print to the printer from any computer on your LAN.

• Can communicate with the printer through the printer’s web

pages when in ZPL mode.

• The printer must be configured to use your LAN.

Connections and Configuration Refer to the ZebraNet

10/100 Print Server User and Reference Guide for configuration instructions. A copy of this manual is available at

http://www.zebra.com/manuals or on the user CD that came with

your printer.

Note • To use this connection, you may need to remove a

factory-installed plug that is designed to keep someone from accidentally plugging a USB connector into this port.

Wireless Ethernet print server

Optional Limitations and Requirements

• Can print to the printer from any computer on your Wireless

Local Area Network (WLAN).

• Can communicate with the printer through the printer’s web

pages when in ZPL mode.

• The printer must be configured to use your WLAN.

Configuration Refer to the ZebraNet Wireless User Guide for

configuration instructions. A copy of this manual is available at

http://www.zebra.com/manuals or on the user CD that came with

your printer.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Data Cables and Wireless Cards

You must supply all data cables or removeable radio cards for your application. (Some wireless print servers come with an integrated radio card.)

Data Cables Ethernet cables do not require sh ielding, but all oth er data cabl es must be fully shielded and fitted with metal or metallized connector shells. Unshielded data cables may increase radiated emissions above the regulated limits.

To minimize electrical noise pickup in the cable:

• Keep data cables as short as possible.

• Do not bundle the data cables tightly with the power cords.

• Do not tie the data cables to power wire conduits.

Wireless Cards For supported wireless cards, refer to the ZebraNet Wireless User Guide. A copy of the manual is available at http://www.zebra.com/manuals or on the user CD that came with your printer.

Printer Setup

Select a Data Communication Interface

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Connect the Printer to a Power Source

The AC power cord must have a three-prong female connector on one end that plugs into the mating AC power connector at the rear of the printer. If a power cable was not included with your printer, refer to Power Cord Specifications on page 33.

Caution • For personnel and equipment safety, always use an approved three-conductor

power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration.

To connect the printer to a power source, complete these steps:

1. Toggle the printer power switch to the off (O) position.

2. Plug the power cord into the AC power connector (1) on the rear of the printer.

3. Plug the other end of the power cord into a power outlet near the printer.

4. Turn o n ( I) the printer.

The control panel LCD and lights activate, indicating that the printer is booting up.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Power Cord Specifications

Caution • For personnel and equipment safety, always use an approved three-conductor

power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific, three-conductor grounded plug configuration.

Depending on how your printer was ordered, a power cord may or may not be included. If one is not included or if the one included is not suitable for your requirements, see Figure 6 and refer to the following guidelines:

• The overall cord length must be less than 9.8 ft. (3 m).

• The cord must be rated for at least 10 A, 250 V.

• The chassis ground (earth) must be connected t o ensure safety and redu ce electromagnetic interference.

Figure 6 • Power Cord Specifications

Printer Setup

Connect the Printer to a Power Source

AC power plug for your country—This should bear

the certification mark of at least one of the known international safety organizations (Figure 7).

3-conductor HAR cable or other cable approved for

your country. IEC 320 connector—This should bear the

certification mark of at least one of the known international safety organizations (Figure 7).

Length  9.8 ft. (3 m). Rating 10 Amp, 250 VAC.

Figure 7 • International Safety Organization Certifications

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Types of Media

Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous

high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhanc e the print ing c apabi lities of the p rinter an d to pre vent premature printhead wear. To purchase supplies, go to http://www.zebra.com/howtobuy.

Your printer can use various types of media:

• Standard media—Most standard media uses an adhesive backing that stic ks individual labels or a continuous length of labels to a liner.

• Tag st ock—Tags are usually made from a heavy paper. Tag stock does not have adhesive or a liner, and it is typically perforated between tags.

• Radio frequency identification (RFID) “smart” media—RFID media can be used in a printer that is equipped with an RFID reader/encoder. RFID la bels are made from the same materi als and adhesives as non-RFID labels. Each label has an RFID transpon der (sometimes called an “inlay”), made of a chip and an antenna, embedded between the label and the liner. The shape of the transponder varies by manufacturer and is visible through the label. All “smart” labels have memory that can be read, and many have memory that can be encoded.

Important • Trans ponder placement within a label depends on the transponder type and

the printer model. Make sure that you are using the correct “smart ” media for your pri nter. For more information, refer to the RFID Programming Guide. A copy is available at

http://www.zebra.com/manuals or on the user CD that came with your printer.

Table 6 describes roll and fanfold media. Roll media is loaded into the printer while fanfold

media may be located inside or outside of the printer.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Table 6 • Roll and Fanfold Media

Media Type How It Looks Description

Printer Setup

Types of Media

Non-Continuous Roll Media

Roll media is wound on a 3-in. (76-mm) core. Individual labels are separated by one or more of the following methods:

• Web media separates labels by gaps, holes, or notches.

• Black mark media uses pre-printed black marks on the

back side of the media to indicate label separations.

• Perforated media has perforations that allow the labels or

tags to be separated from each other easily. The media may also have black marks or other separations between labels or tags.

Non-Continuous Fanfold Media

Fanfold media is folded in a zigzag pattern. Fanfold media can have the same label separations as non-continuous roll media. The separations would fall on or near the folds.

Continuous Roll Media

Roll media is wound on a 3-in. (76-mm) core. Continuous roll media does not have gaps, holes, notches , o r

black marks to indicate label separations. This allows the image to be printed anywhere on the label. Sometimes a cutter is used to cut apart individual labels.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Ribbon Overview

Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be.

When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.

When to Use Ribbon

Thermal transfer media requires ribbon for printing while direct thermal media does not. To determine if ribbon must be used with a particular media, perform a media scratch test.

To perform a media scratch test, complete these steps:

1. Scratch the print surface of the media rapidly with your fingernail.

2. Did a black mark appear on the media?

If a black mark... Then the media is...

Does not appear on the media Thermal transfer. A ribbon is required. Appears on the media Direct thermal. No ribbon is required.

Coated Side of Ribbon

Ribbon can be wound with the coated side on the inside or outside. The ribbon used must match the Thermal Transfer option installed. The standard Thermal Transfer option (black ribbon spindle) uses ribbon coated on the outside, and the alternate Thermal Transfer option (gray ribbon spindle, available on the ZM400 and RZ400 only) uses ribbon coated on the inside. If you are unsure which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is coated.

Adhesive Test

If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed.

To perform an adhesive test, complete these steps:

1. Peel a label from its liner.

2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.

3. Peel the label off of the ribbon.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?

If ink from the ribbon... Then...

Adhered to the label The ribbon is coated on the outside and can be

used with the standard Thermal Transfer option (black ribbon spindle). In the ribbon loading procedure, instructions are marked with this symbol.

Did not adhere to the label The ribbon is coated on the inside and can be

used with the alternate Thermal Transfer option (gray ribbon spindle). In the ribbon loading procedure, instructions are marked with this symbol.

Ribbon Scratch Test

Perform the ribbon scratch test when labels are unavailable.

To perform a ribbon scratch test, complete these steps:

Printer Setup

Ribbon Overview

1. Unroll a short length of ribbon.

2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the

ribbon in contact with the paper.

3. Scratch the inner surface of the unrolled ribbon with your fingernail.

4. Lift the ribbon from the paper.

5. Observe the results. Did the ribbon leave a mark on the paper?

If the ribbon... Then...

Left a mark on the paper The ribbon is coated on the outside and can be used with

the standard Thermal Transfer option (black ribbon spindle).

Did not leave a mark on the paper

The ribbon is coated on the inside and can be used with the alternate Thermal Transfer option (gray ribbon spindle). In the ribbon loading procedure, instructions are marked with this symbol.

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Printer Setup

Notes • ___________________________________________________________________

__________________________________________________________________________

Ribbon Overview

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Operations

This section provides the procedures for loading and calibrating th e pri nt er.

Note • Complete the tasks and resolve the issues in Printer Setup on page 23 before

operating the printer.

Contents

Print Modes and Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Print Mode Descriptions and Printer Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Media Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Load Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Beginning Steps for all Print Modes and Printer Options. . . . . . . . . . . . . . . . . . . . . . . 43

Additional Steps for Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Additional Steps for Peel-Off Mode (with or without Liner Take-Up) . . . . . . . . . . . . . . 48

Additional Steps for Cutter or Delayed Cut Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Additional Steps for Rewind Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Calibrate the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Auto Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Manual Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adjust Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

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Operations

Print Modes and Printer Options

The printer can use different print modes and options for label removal (Table 7). Use a print mode that matches the media being used and the printer options available. For more information on the types of media, see Types of Media on page 34. To select a print mode, see

Select Print Mode on page 76.

Print Mode Descriptions and Printer Requirements

Table 7 • Print Modes and Printer Options

Print Mode When to Use/Printer Options Required Printer Actions

Tear-Off (default setting)

Peel-Off Use only if the printer has the Peel-Off,

Cutter Use if the printer has a cutter option when

Delayed Cut Use if the printer has a cutter option when

Rewind Use if the printer has the Rewind option and

RFID Use when printing RFID labels with

Use for most applications. This mode can be used with any printer options and most media types.

Liner Take-Up, or Rewind option.

you want the labels to be cut apart.

you want the printer to cut the labels apart at a signal.

you want the labels to rewind on a core.

RZ Series printers or with Z Series printers that have an optional RFID reader/encoder installed.

The printer prints label formats as it receives them. The printer operator can tear off the printed labels any time after they print.

The printer peels the label from the liner during printing and then pauses until the label is removed.

In Peel-Off mode, the liner exits the front of the printer. In Peel-Off mode with Liner Take-Up, the liner winds onto the liner take-up spindle or the rewind spindle.

The printer prints a label and then cuts it free.

The printer prints a label, pauses, and cuts the label when it receives the ~JK (delayed cut) ZPL command.

The printer prints without pausing between labels. The media or liner is wound onto a core after printing.

The printer increases throughput time when printing batches of RFID labels by eliminating backfeed between labels

Linerless Peel Reserved for future options. Reserved for future options. Linerless

Rewind Linerless Tear Reserved for future options. Reserved for future options.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Reserved for future options. Reserved for future options.

Media Paths

Table 8 shows the media paths for print mode and printer option combinations using roll

media. Fanfold media uses the same print modes and printer options as roll media. RFID printers can use all of these printer options and have the same media paths.

Table 8 • Media Paths for Print Modes with Various Printer Options

Operations

Print Modes and Printer Options

Print Mode Printer Option

Tear-Off Printers with any

printer options can use Tear-Off mode

Peel-Off Peel, Liner take-up,

or Rewind

Peel-Off (with Liner

Liner take-up

Take-Up)

Media Path

Rewind

Red solid lines = media, Blue dotted lines = backing only

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Operations

Print Modes and Printer Options

Table 8 • Media Paths for Print Modes with Various Printer Options (Continued)

Print Mode Printer Option

Cutter or Delayed Cut

Cutter (shown with an optional catch tray)

Rewind Rewind

Media Path

Red solid lines = media, Blue dotted lines = backing only

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Load Media

The beginning steps for loading media apply to all printers, including those that have the peel-off, liner take-up, cutter, or rewind option. When you have completed these beginning steps, continue with the media loading instructions for the print mode and printer options that apply to you. For more information about print modes and printer options, see Print Modes

and Printer Options on page 40.

Caution • While performing any tasks near an open printhead, remove all rings, watches,

hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.

Beginning Steps for all Print Modes and Printer Options

To begin loading media for all print modes and printer options, complete these steps:

Operations

Load Media

1. Press the printhead release latch to open the prin th ead assemb ly. Lift the printhead until it

latches open.

2. Slide out the media guide.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Operations

Load Media

3. Insert media into the printer. Follow the instructions for roll or fanfold media, as

appropriate.

Roll Media

a. Remove and discard any tags or

labels that are dirty or that are held by adhesives or tape.

b. Pull out and, if applicable, flip down

the media supply guide.

Fanfold Media

a. Pull out and, if applicable, flip down

the media supply guide.

b. Feed the media through the rear or

bottom access slot.

Rear Feed

Bottom Feed

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Operations

Load Media

Roll Media (Continued)

c. Place the roll of media on the media

supply hanger. Push the roll as far back as it will go.

Fanfold Media (Continued)

c. Drape the media over the media

supply hanger.

d. If applicable, flip up the media supply

guide.

d. If applicable, flip up the media supply

guide.

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13 2

Operations

Load Media

Roll Media (Continued)

e. Slide in the media supply guide until

it touches the edge of the roll.

Fanfold Media (Continued)

e. Slide in the media supply guide until

it touches the edge of the media.

4. Feed the media under the dancer assembly ( 1), the uppe r media sen sor (2), and t he ri bbon

sensor (

3). Slide the media back until it touches the inside back wall of the upper media

sensor.

5. Continue with the final instructions for the desired print mode. The print mode must be

compatible with the media being used and the printer options installed. See Print Mode

Descriptions and Printer Requirements on page 40 for more information.

• Additional Steps for Tear-Off Mode on page 47

• Additional Steps for Peel-Off Mode (with or without Liner Take-Up) on page 48

• Additional Steps for Cutter or Delayed Cut Mode on page 53

• Additional Steps for Rewind Mode on page 54

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Additional Steps for Tear-Off Mode

After completing Beginning Steps for all Print Modes and Printer Options on page 43, continue with this section to operate the printer in Tear-Off mode.

To operate the printer in Tear-Off mode, complete these steps:

1. Slide in the media guide until it touches the outer edge of the media.

Operations

Load Media

2. Set the printer to Tear-Off mode. See Select Print Mode on page 76 for instructions.

3. Close the printhead assembly.

4. If the printer is paused (the Pause light is on), press PAUSE to enable printing.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Operations

Load Media

Additional Steps for Peel-Off Mode (with or without Liner Take-Up)

After completing Beginning Steps for all Print Modes and Printer Options on page 43, continue with this section to operate the printer in Peel-Of f mode with or without liner take-u p. Your printer must have the Peel option , the Liner Ta ke-Up option, or the Rewind option installed. See Print Modes and Printer Options on page 40 for more information.

For additional procedures related to the rewind option, see Routine Maintenance for the

Rewind Option on page 108.

To operate the printer in Peel-Off mode, complete these steps:

1. Extend the media approximately 18 in. (500 mm) out of the printer.

2. Remove the exposed labels so that only the liner remains.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Operations

Load Media

3. Push down the peel-off mechanism release lever to open the peel assembly.

4. Feed the liner over the tear-off/peel-off bar (1) and behind the peel assembly (2). Make

sure that the end of the liner falls outside of the printer.

5. Complete this step only if you want to use Peel-Off mode with liner take-up. Your printer

must have the Liner Take-Up option or the Rewind option installed. Follow the instructions for your printer option.

Rewind Option Liner Take-Up Option

a. Feed the liner under the media

alignment roller (

1).

a. Slide the liner into the slot in the liner

take-up spindle (

1).

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Operations

Load Media

Rewind Option (Continued) Liner Take-Up Option (Continued)

b. Loosen the thumbscrew on the rewind

media guide.

c. Slide the rewind media guide all the

way out, and then fold it down.

d. Slide an empty core onto the rewind

spindle.

b. Push the liner back until it touches the

back plate of the liner take-up spindle assembly.

c. Wrap the liner around the liner

take-up spindle and turn the spindle counterclockwise to tighten the liner.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Operations

Load Media

Rewind Option (Continued) Liner Take-Up Option (Continued)

e. Wrap the liner around the core and

turn the rewind spindle counterclockwise to tighten the liner.

f. Fold up the rewind media guide, and

then slide it in until it touches the liner.

(No additional steps for the liner take-up option.)

g. Tighten the thumbsc re w on the

rewind media guide.

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Operations

Load Media

Caution • Use the peel release lever and your right hand to close the peel assembly.

Do not use your left hand to assist in closing. The top edge of the peel roller/assembly could pinch your fingers.

Close the peel assembly using the peel-off mechanism release lever.

Slide in the media guide until it touches the outer edge of the media.

8. Set the printer to Peel-Off mode. See Select Print Mode on page 76 for instructions.

9. Close the printhead assembly.

10. If the printer is paused (the Pause light is on), press PAUSE to enable printing. Peeling and

liner take-up (if used) begin automatically.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Additional Steps for Cutter or Delayed Cut Mode

After completing Beginning Steps for all Print Modes and Printer Options on page 43, continue with this section to operate the printer in Cutter or Delayed Cut mode.

To operate the printer in Cutter or Delayed Cut mode, complete these steps:

Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.

Feed the media through the cutter (1).

Operations

Load Media

Slide in the media guide until it touches the outer edge of the media.

3. Set the printer to Cutter or Delayed Cut mode. See Select Print Mode on page 76 for

instructions.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Operations

Load Media

4. Close the printhead assembly.

5. If the printer is paused (the Pause light is on), press PAUSE to enable printing. Cutting

begins automatically.

Additional Steps for Rewind Mode

After completing Beginning Steps for all Print Modes and Printer Options on page 4 3, continue with this section to operate the printer in Rewind mode. For additional procedures related to the rewind option, see Routine Maintenance for the Rewind Option on page 10 8.

To operate the printer in Rewind mode, complete these steps:

1. Pull approximately 18 in. (500 mm) of media through the front of the pr inter.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

2. Feed the media over the peel assembly (1).

3. Feed the media under the media alignment roller (1).

Operations

Load Media

4. Loosen the thumbscrew on the rewind media guide.

5. Slide the rewind media guide all the way out, and then fold it down.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Operations

Load Media

6. Slide an empty core onto the rewind spindle.

7. Wrap the media around the core and turn the rewind spindle counterclockwise to tighten

the media. Ensure that the edge of the media is flush against the backplate of the rewind spindle.

8. Fold up the rewind media guide, and then slide it in until it touches the media.

9. Tighten the thumbscrew on the rewind media guide.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Operations

Load Media

10. Slide in the media guide until it touches the outer edge of the media.

11. Set the printer to Rewind mode. See Select Print Mode on page 76 for instructions.

12. Close the printhead assembly.

13. If the printer is paused (the Pause light is o n), press PAUSE to enable printing. Rewinding

begins automatically.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Operations

Load Ribbon

Always use ribbon that is wider than the media to protect the printhead from wear. For direct thermal printing, do not load ribbon in the printer.

The standard Thermal Transfer option (black ribbon spindle) uses ribbon coated on the outside, and the alternate Thermal Tra nsfer option (gray rib bon spindle ) uses ribbon co ated on the inside. To avoid damaging your printer, follow the directions for the Thermal Transfer option installed in your printer.

Figure 8 shows the ribbon paths for ribbon coated on the o utside and ribbon coated on the

inside. The coated surfaces of the ribbon are shown in gray when they are visible. To determine which side of a ribbon is printed, see Coated Side of Ribbon on page 36.

Figure 8 • Ribbon Path

Ribbon Coated Outside (black ribbon spindle)

Tension blade

Ribbon take-up spindle

Ribbon supply spindle

Printhead assembly

Printhead release latch

Ribbon Coated Inside (gray ribbon spindle)

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Load Ribbon

1 2

Caution • While performing any tasks near an open printhead, remove all rings, watches,

To load ribbon, complete these steps:

1. Set the ribbon supply spindle for normal or low tens ion.

• T o pla ce the ribb on su pply spind le in the normal position , firmly pull out the spindle

end cap until it extends and clicks in place, as shown in Figure 9. Use this setting for most applications.

• T o place the ribbon supply spindle in the low-tension position, firmly push in the end

cap until it retracts and clicks in place, as shown in Figure 9. Use this setting when using a narrow ribbon or if normal tension hampers ribbon movement.

Figure 9 • Ribbon Spindle—Normal and Low Tension

Operations

Normal Position (Spindle End Cap Extended)

Low-Tension Position (Spindle End Cap Retracted)

2. Press the printhead release latch to open the prin th ead assemb ly. Lift the printhead until it

latches open.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Operations

Load Ribbon

3. Insert the ribbon into the printer. In this step, follow the instructions for the Thermal

Transfer option installed in your printer.

Ribbon Coated Outside (black ribbon spindle)

a. Hold the ribbon with the loose end unrolling

clockwise.

b. Place the roll of ribbon on the ribbon supply

spindle (

1) and push it all the way back.

Ribbon Coated Inside (gray ribbon spindle)

a. Hold the ribbon with the loose end unrolling

counterclockwise.

b. Place the roll of ribbon on the ribbon supply

spindle (

1) and push it all the way back.

c. Pull the end of the ribbon under the printhead

assembly (

1) and out the front of the prin ter.

Extend the ribbon approximately 24 in. (610 mm) out of the printer.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

c. Pull the end of the ribbon under the printhead

assembly (

1) and out the front of the printer.

Extend the ribbon approximately 24 in. (610 mm) out of the printer.

4. Close the printhead assembly.

Operations

Load Ribbon

5. Wind the ribbon clockwise onto the ribbon take-up spindle (1).

Ribbon Coated Outside (black ribbon spindle)

Ribbon Coated Inside (gray ribbon spindle)

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Operations

Load Ribbon

Remove Used Ribbon

To remove used ribbon, complete these steps:

Caution • Do not cut the ribbon directly on the ribbon take-up spindle. Doing so may

damage the spindle.

If the ribbon has not run out, cut or break it before the ribbon take-up spindle (1).

To loosen the ribbon, squeeze it against the ribbon take-up spindle tension blades (1). At the same time, turn the ribbon take-up spindle release knob counterclockwise (

2).

The tension blades collapse into the ribbon take-up spindle, loosening the ribbon.

3. Slide the used ribbon off of the ribbon take-up spindle and discard.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Calibrate the Printer

The printer can be set to calibrate automatically, or you can calibrate it manually.

Auto Calibration

When the control panel setting for MEDIA POWER UP or HEAD CLOSE is set to

CALIBRATION, the printer automatically calibrate s on power up or when the printhead is

closed. During auto calibration, the pri nter determines the la bel length and sen sor settings. The results of the auto calibration are stored in the printer’s temporary memory. These parameters remain in effect until the next calibration is performed or until the printer is power cycled.

Important • To retain calibration settings in the printer’s memory when the printer is power

cycled, you must save the changes permanently. See Exit Setup Mode on page 69.

Note • If the control panel settings for MEDIA POWER UP or HEAD CLOSE are set to

LENGTH, NO MOTION, or FEED, the printer starts printing without auto calibrating. See

Select Media Power-Up Option on page 92 or Select Head Close Option on page 92.

Operations

Calibrate the Printer

Manual Calibration

Perform a media and ribbon sensor calibration to reset the sensitivity of the sensors so the media and ribbon are detected more accurately. If you change the type of ribbon or media, your printer may operate better if you perform this calibration.

For instructions, refer to Calibrate Media and Ribbon Sensor Sensitivity on page 85.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Operations

Adjust Printhead Pressure

You may need to adjust printhead pressure if printing is too light on one side, if you use thick media, or if the media drifts from side to side during printing.

See Figure 10. The ZM400 and RZ400 pres sure adjustment dials have four possible settings designated by blocks of increasing size embossed on the print mechanism. The smallest block (fully counterclockwise) is considered position 1, and the largest block (fully clockwise) is considered position 4. The ZM600 and RZ600 dials have seven settings instead of four.

Figure 10 • Printhead Pressure Adjustment Dials

Outside dial

Inside dial

To set printhead pressure, complete these steps:

1. Use Table 9 or Table 10 to select the initial dial settings for your media, depending on

which printer you have.

Media Width

1 in. (25.4 mm) 2 in. (51 mm) 3 in. (76 mm)

3.5 in. and up (89 mm and up)

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Table 9 • ZM400 and RZ400 Printhead Pressure

Inside Dial Outside Dial

31 41 32 33

Adjust Printhead Pressure

Table 10 • ZM600 and RZ600 Printhead Pressure

Operations

Media Width

Inside Dial Outside Dial

2 in. (50 mm) 6 1 3 in. (75 mm) 6 2 4 in. (100 mm) 7 3 5 in. (125 mm) 7 4

5.5 in. and up (140 mm and up) 6 6

2. If necessary, adjust the pressure adjustment dials as follows:

If the media... Then...

Requires higher pressure to

Increase both dials one position.

print well Shifts left while printing Increase the outside dial setting one position, or

decrease the inside dial setting one position.

Shifts right while printing Increase the inside dial setting one position, or

decrease the outside dial setting one position.

Prints too lightly on the left side

Increase the inside dial setting one position.

of the label. Prints too lightly on the right

side of the label.

Increase the outside dial setting one position.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Operations

Notes • ___________________________________________________________________

__________________________________________________________________________

Adjust Printhead Pressure

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Configuration

This section describes the control panel parameters that are used to configure the printer for operation.

Contents

Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Enter and Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Default Password Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Standard Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Additional Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

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Configuration

Setup Mode

After you have installed the media and ribbon and the Power- On Self T e st (POST) is complete, the control panel displays

PRINTER READY. You may now set printer parameters for your

application using the control panel display and the buttons directly below it. If it becomes necessary to restore the initial printer defaults, see FEED and PAUSE Self Test on page 135.

Important • Certain printing conditions may require that you adjust printing parameters,

such as print speed, darkness, or print mode. These conditions include (but are not limited to):

• printing at high speeds

• peeling the media

• the use of extremely thin, small, synthetic, or coated labels

Because these and other factors affect print quality, run tests to determine the best combination of printer settings and media for your applic ation. A poor mat ch may limit p rint quality or print rate, or the printer may not fu nction properly in the desired print mode.

Note • If the printer is operating on an IP network and you have a ZebraNet wired or

wireless print server, you can change the printer’s parameters in these additional ways:

• with ZebraLink™ WebView. For information, see the appropriate print server user guide.

• with ZebraNet Bridge. For information, see the ZebraNet Bridge Enterprise Printer

Management User Guide.

Enter and Use Setup Mode

Use the LCD on the control panel to view and adjust printer settings through Setup mode. When a parameter is changed, an asterisk (*) appears in the upper left corner of the display to indicate that the value is different from the one currently active in the printer.

Press this key... To do the following...

SETUP/EXIT SELECT PLUS (+) MINUS (-)

enter or exit Setup mode.

select or deselect a parameter. continue to the next parameter. return to the previous parameter in the cycle.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Exit Setup Mode

When you exit setup mode, you have several options for saving, changing, or not changing parameters.

To leave Setup mode, complete these steps:

1. While in Setup mode, press SETUP/EXIT.

The LCD displays

2. Press PLUS (+) or MINUS (-) to display the save options:

LCD Description

SAVE CHANGES.

Configuration

Setup Mode

PERMANENT

TEMPORARY

CANCEL

LOAD DEFAULTS

LOAD LAST SAVE

DEFAULT NET

3. Press SETUP/EXIT to select the displayed choice.

When the configuration and calibration sequence is done,

Stores values in the printer even when power is turned off. Saves the changes until power is turned off. Cancels all changes made since you entered Setup mode,

except for changes made to the darkness and tear-off settings, which go into effect as soon as they are made.

Restores all parameters other than the network settings back to the factory defaults. Use care when loading defaults because you will need to reload all settings that you changed manually.

Note • On non-RFID printers, loading factory defaults

causes the printer to auto-calibrate.

Loads values from the last permanent save. Restores the wired and wireless network settings back to

factory defaults.

PRINTER READY displays.

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Configuration

Change Password-Protected Parameters

Certain parameters, including the communication parameters, are password-protected by factory default.

Caution • Do not change password-protected parameters unless you have a complete

understanding of the parameters’ functions. If the parameters are set incorrectly, the printer may function unpredictably.

The first time that you attempt to change a password-protected parameter, the printer displays

ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit

numeric password. After you have entered the password correctly, you do not have to enter it again unless you leave Setup mode by pressing

To enter a password for a password-protected parameter, complete these steps:

1. At the password prompt, use MINUS (-) to change the selected digit position.

2. When you have selected the digit that you wish to change, use PLUS (+) to increase the

selected digit value. Repeat these two steps for each digit of the password.

SETUP/EXIT or by turning off (O) the printer.

3. After entering the password, press SELECT.

The parameter you selected to change is displayed. If the password was entered correct ly, you can change the value.

Default Password Value

The default password value is 1234. The password can be changed using the Zebra Programming Language (ZPL) command pages (ZebraNet wired or wireless print server required).

^KP (Define Password) or using the printer’s web

Disable the Password Protection Feature

You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the password-protection feature, send the ZPL comma nd 1 to 9999.

^KP ZPL command. To re-enable the

^KPx, where x can be any number from

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Print a Configuration Label

Z Series RZ Series

A configuration label lists the printer settings that are stored in configuration memory. After you load the media, print a configuration label as a record of your printer’s current settings. Keep the label to use when troubleshooting printing problems.

To print a configuration label, complete these steps:

1. On the control panel, press SETUP/EXIT.

2. Press PLUS (+) or MINUS (-) to scroll through the parameters until you reach

LIST SETUP.

3. Press SELECT to select the parameter.

4. Press PLUS (+) to confirm printing.

A configuration label prints (Figure 11).

Figure 11 • Sample Configuration Label

Configuration

Print a Configuration Label

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Configuration

asterisk

indicating the

active print

server

Print a Network Configuration Label

If you are using a print server, you can print a network configuration label after the printer is connected to the network.

To print a network configuration label, complete these steps:

1. On the control panel, press SETUP/EXIT.

2. Press PLUS (+) or MINUS (-) to scroll through the parameters until you reach

LIST NETWORK.

3. Press SELECT to select the parameter.

4. Press PLUS (+) to confirm printing.

A network configuration label prints (Figure 12). An asterisk designates whether the wired or wireless print server is active. If n o wi reless print server is installed, the wireless portion of the label does no t print.

Figure 12 • Sample Network Configuration Label

(with a Wireless Print Server installed)

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 11 shows parameters in the order in which they are displayed when you press PLUS (+)

after entering Setup mode. For parameters that do not appear in this table, see Additional

Control Panel Parameters on page 98.

Note • Your label preparation software or the printer driver may override adjustments made

through the control panel. Refer to the software or driver documentation for more information.

Table 11 • Printer Parameters (Page 1 of 25)

Configuration

Standard Control Panel Parameters

Language/Parameter

Action/Explanation

Adjust Print Darkness

Darkness (burn duration) settings depend on a variety of factors, including ribbon type, media type, and the conditi on of the printhead . You may adjust the darkness for consistent high-quality printing.

Important • Set the darkness to the lowest setting that provides

good print quality. If the darkness is set too high, the ink may smear, the ribbon may burn through, or the printhead may wear prematurely.

If printing is too light or if there are voids in printed areas, increase the darkness. If printing is too dark or if there is spreading or bleeding of printed areas, decrease the darkness.

The FEED Self Test on page 132 can be used to determine the best darkness setting. You may want to adjust darkness while performing the PAUSE Self

Test on page 131. Because the darkness setting takes effect immediately,

you can see the results on labels that are currently printing. Darkness settings also may be changed by the driver or software settings.

Default Value (ZPL): +10 Range (ZPL): 00 to +30

Default Value (EPL): +7 Range (EPL): 00 to +15

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase darkness.

3. Press MINUS (-) to decrease darkness.

4. Press SELECT to accept any changes and deselect the parameter.

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Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 2 of 25)

Language/Parameter

Action/Explanation

Adjust Print Speed

Adjusts the speed for printing a label (given in inches per second). Slower print speeds typically yield better print quality. Print speed changes take effect upon exiting Setup mode.

Default Value (ZPL): 2 IPS Default Value (EPL): 6 IPS Range:

• 200 dpi: 2 to 10 IPS

• 300 dpi: 2 to 8 IPS

• 600 dpi: 1 to 4 IPS

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value.

3. Press MINUS (-) to decrease the value.

4. Press SELECT to accept any changes and deselect the parameter.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Media direction

Factory-set tear line location at position 00

Table 11 • Printer Parameters (Page 3 of 25)

Configuration

Language/Parameter

Action/Explanation

Adjust the Tear-Off Position

This parameter establishes the position of the media over the tear-off/peel-off bar after printing.

See Figure 13. Higher numbers move the media out (the tear line moves closer to the leading edge of the next label), and lower numbers move the media in (the tear line moves closer to the edge of the label just printed).

Figure 13 • Tear-Off Position Adjustment

Default Value: 0 Range: -120 to +120

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value. Each press adjusts the tear-off

position by four dot rows.

3. Press MINUS (-) to decrease the value. Each press adjusts the tear-off

position by four dot rows.

4. Press SELECT to accept any changes and deselect the parameter.

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Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 4 of 25)

Language/Parameter

Action/Explanation

Select Print Mode

This parameter tells the printer how printed labels will be removed. Make sure that you select a print mode that is compatible with your printer and printer options. For information about how the print modes work with different printer options, see Print Modes and Printer Options on page 40.

Default Value (non-RFID printers): TEAR-OFF Selections (non-RFID printers): TEAR-OFF, PEEL-OFF, CUTTER,

DELAYED CUT, LINERLESS-P, LINERLESS-R, LINERLESS-T, REWIND

Default Value (RFID printers): RFID MODE Selections (RFID printers): TEAR-OFF, PEEL-OFF, CUTTER,

DELAYED CUT, LINERLESS-P, LINERLESS-R, RFID MODE, LINERLESS-T, REWIND

Note • The linerless selections apply only to printers that have the

Linerless option.

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

Set Media Type

This parameter tells the printer the type of media that you are using (see

Types of Media on page 34 for more information). Selecting continuous

media requires that you include a label length instruction in your label format (

^LLxxxx if you are using ZPL or ZPL II).

When non-continuous media is selected, the printer feeds media to calculate label length (the distance between two recognized registration points of the inter-label gap, webbing, or alignment notch or hole).

Default Value: GAP/NOTCH Selections: GAP/NOTCH, MARK, CONTINUOUS

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 12 • Print Width Ranges and Maximum Values

Printhead Resolution

Printer

ZM400/RZ400 ZM600/RZ600

200 dpi

Default Value: 832 Range: 2 to 832 dots

Default Value: 1344 Range: 2 to 1344 dots

300 dpi

Default Value: 1248 Range: 2 to 1248 dots

Default Value: 1984 Range: 2 to 1984 dots

600 dpi

Note • 600 dpi is

not available on the RZ400.

Default Value: 2496 Range: 2 to 2496 dots

N/A

Table 11 • Printer Parameters (Page 5 of 25)

Configuration

Language/Parameter

Action/Explanation

Select Print Method

The print method parameter tells the printer the me thod of printin g that you want to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon).

Default Value: THERMAL TRANSFER Selections: THERMAL TRANSFER, DIRECT THERMAL

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

Set Print Width

This parameter specifies the printable area across the width of the label.

Table 12 shows the ranges and default values for print width , which are

based on the printer model and the printhead resolution.

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to change the value shown.

3. Press SELECT to accept any changes and deselect the parameter.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Note • Setting the width too narrow can result in portions of a label

format not being printed on the media. Setting the width too wide wastes formatting memory and can cause printing off of the label and on the platen roller. This setting can affect the horizontal position of the label format if the image was inverted using the ^POI ZPL II command.

Configuration

}

Label length (including interlabel gap)

Interlabel gap

Set maximum label length to approximately this value

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 6 of 25)

Language/Parameter

Action/Explanation

Set Maximum Label Length

This parameter is used during the media portion of the calibration process. Always set maximum label length to a value that is at least 1.0 in.

(25.4 mm) greater than the actual label length (Figure 14). If the value is set to a smaller value than the label length, the printer assumes that continuous media is loaded, and the printer cannot calibrate.

For example, if the label length is 5.0 inches (126 mm) including the interlabel gap, set the parameter for 6.0 inches (152 mm). If the label length is 7.5 inches (190 mm), set the parameter for 9.0 inches (229 mm).

Figure 14 • Label Length

Default Value: 39.0 inches (988 mm) Selections: Values are adjustable in one-inch (25.4 mm) increments

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to change the value shown.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

3. Press SELECT to accept any changes and deselect the parameter.

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 7 of 25)

Configuration

Language/Parameter

Action/Explanation

Set Early Warning for Maintenance

When this feature is enabled, the printer provides warnings when the printhead needs to be cleaned.

Default Value: MAINT. OFF Selections: MAINT. OFF, MAINTENANCE ON

To change the Early Warning settings:

1. Press SELECT to select the parameter.

2. When the LCD displays EARLY WARNING MAINTENANCE, press

PLUS (+) or MINUS (-) to toggle between OFF and ON. (If you are

prompted for a password, enter your password usin g the instructions in

Change Password-Protected Parameters on page 70.)

3. Exit Setu p mode and save changes to enable additional parameters

related to the early warning system.

4. Enter Setup mode again and go to the following parameters to enter the

printhead cleaning interval and the printhead life.

5. Press SELECT to accept any changes and deselect the parameter.

Set Printhead Cleaning Interval for Early Warning

This parameter appears only when Early Warning for Maintenance is enabled. This value should correspond to the length of the media or ribbon roll that you are using.

Default Value: 450 M/1476 FT Selections: 100 M/328 FT to 450 M/1476 FT in 50 M increments

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to set the printhead clea ning interval to the

desired number of inches of media or ribbon. When the printhead reaches the set length,

PRINTHEAD

appears on the LCD. If the alert function is enabled, the

WARNING CLEAN

printer generates an alert.

1. Press SELECT to accept any changes and deselect the parameter.

Reset Printhead Cleaning Counter for Early Warning

This parameter appears only when Early Warning for Maintenance is enabled.

To reset the printhead cleaning counter:

1. Press SELECT to select the parameter.

2. Did you clean the printhead?

• If you cleaned the printhead, press PLUS (+) to select YES.

• If you did not clean the printhead, press MINUS (-) to select NO.

3. Press SELECT to accept any changes and deselect the parameter.

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Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 8 of 25)

Language/Parameter

Action/Explanation

Set Printhead Life for Early Warning

This parameter appears only when Early Warning for Maintenance is enabled. Set this value to the number of inches of media that the printhead is expected to print.

Default Value: 1,000,000 inches Range: 100 to 1,000,000 inches

To change the value shown:

1. Press SELECT to select the parameter.

2. Press MINUS (-) to move the cursor.

3. Press PLUS (+) to increase the value of the digit.

When the printhead reaches the set length,

HEAD

appears on the LCD. If the alert function is enabled, the printer

WARNING REPLACE

generates an alert.

1. Press SELECT to accept any changes and deselect the parameter.

Reset Printhead Life Counter for Early Warning

This parameter appears only when Early Warning for Maintenance is enabled.

To reset the printhead life counter:

1. Press SELECT to select the parameter.

2. Did you replace the printhead?

• If you replaced the printhead, press PLUS (+) to select YES.

• If you did not replace the printhead, press MINUS (-) to select NO.

3. Press SELECT to accept any changes and deselect the parameter.

View Non-Resettable Counter

This parameter displays the total length of media that the printer has printed. You can use ZPL commands to change the unit of measure for this counter. For the commands, refer to the Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML.

View User-Controlled Counter 1

This parameter displays the total length of media that the printer has printed since this parameter was last reset. You can use ZPL commands to change the unit of measure and reset this counter. For the commands, refer to the Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML.

View User-Controlled Counter 2

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 9 of 25)

Configuration

Language/Parameter

Action/Explanation

Print Counter Readings

Prints a label that lists the odometer readings for the following:

• the non-resettable counter

• the two user-controlled counters

• the Early Warning for Maintenance counters, which indicate when the

printhead was last cleaned and the printhead life If the Early Warning for Maintenance feature is disabled, the counters related to it do not print.

To print a list of the odometer readings:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to print the odometer readings.

3. Press SELECT to deselect the parameter.

List Fonts

This option prints a label that lists the available fonts in the printer, including standard printer fonts plus any optional font s. Fonts may be stored in RAM or Flash memory.

To print a list of the available fonts:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to select PRINT.

3. Press SELECT to deselect the parameter.

ZPL only List Bar Codes

This option prints a label that lists the available bar codes in t he printer. Bar codes may be stored in RAM or Flash memory.

To print a list of the available bar codes:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to select PRINT.

3. Press SELECT to deselect the parameter.

List Images

This option prints a label that lists the available images stored in the printer’ s RA M, Fl ash memory, or optional memory card.

To print a list of the available images:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to select PRINT.

3. Press SELECT to deselect the parameter.

List Formats

This option prints a label that lists the available formats stored in the printer’ s RA M, Fl ash memory, or optional memory card.

To print a list of the available formats:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to select PRINT.

3. Press SELECT to deselect the parameter.

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Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 10 of 25)

Language/Parameter

Action/Explanation

List Setup

This option prints a configuration label (see Figure 11 on page 71), which lists the current printer configuration.

To print a configuration label:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to select PRINT.

3. Press SELECT to deselect the parameter.

List Network Settings

This option prints a network configuration label (see Figure 12

on page 72), which lists the settings for any print server that is installed.

To print a network configuration label:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to select PRINT.

3. Press SELECT to deselect the parameter.

List All

This option prints labels that list the available fonts, bar codes, images, formats, and the current printer and network configurations.

To print labels for all settings:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to select PRINT.

3. Press SELECT to deselect the parameter.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 11 of 25)

Configuration

Language/Parameter

Action/Explanation

Format Memory Card

Note • This parameter appears only when a Wireless Plus option

board with the flash chip populated is installed.

This option erases all previously stored information from the 64 MB flash chip.

Caution • This option completely erases the flash chip.

To format a memory card:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to select A: or OPT:MEM (APL-D only).

If your printer is set to require a password, you are prompted to enter the password.

3. Enter the password. For instructions, see Change Password-Protected

Parameters on page 70.

4. Press the appropriate button again to select the desired card.

The display shows

5. Do you want to continue?

• Press MINUS (-) to select NO to cancel the request and return to

ARE YOU SURE?.

FORMAT CARD prompt.

• Press PLUS (+) to select YES and begin initialization.

When initialization is complete, the control panel displays

FORMATTING CARD COMPLETED.

Note • Depending on the amount of memory in the memory card,

initialization may take up to 5 minutes to complete.

6. Press SELECT to deselect the parameter.

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Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 12 of 25)

Language/Parameter

Action/Explanation

Initialize Flash Memory

This option erases all previously stored information from Flash memory.

Caution • This option completely erases the Flash memory.

To initialize Flash memory:

1. Press SELECT to select the parameter.

2. If prompted for a password, enter the printer password. For instructions,

see Change Password-Protected Parameters on page 70.

The display shows

3. Press PLUS (+) to select YES.

The display shows

4. Do you want to continue?

• Press MINUS (-) to select NO to cancel the request and return to the

INITIALIZE FLASH?

ARE YOU SURE?.

INITIALIZE FLASH prompt.

• Press PLUS (+) to select YES and begin initialization.

When initialization is complete, the control panel displays

INITIALIZING MEMORY COMPLETED.

Note • Depending on the amount of free FLASH memory,

initialization may take up to 1 minute to complete.

5. Press SELECT to accept any changes and deselect the parameter.

Print Sensor Profile

A sensor profile shows sensor settings compared to actual sensor readings. This label (which will extend across several actual labels or tags) can be used to troubleshoot printing problems. To interpret the results of the sensor profile, see Sensor Pro fil e on page 137.

To print a sensor profile:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to start this standard calibration procedure and print a

media sensor profile.

3. If the sensitivity of the sensors must be adjusted, perform Calibrate

Media and Ribbon Sensor Sensitivity on page 85.

4. Press SELECT to accept any changes and deselect the parameter.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 13 of 25)

Configuration

Language/Parameter

Action/Explanation

Calibrate Media and Ribbon Sensor Sensitivity

Use this procedure to adjust sensitivity of media and ribbon sensors.

Important • Follow this procedure exactly as presented. All of the

steps must be performed even if only one of the sensors requires adjustment. You may press

MINUS (-) at any step in this procedure

to cancel the process.

To perform a media and ribbon sensor calibration:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to start the calibration procedure.

LOAD BACKING prompt displays.

The

1. Open the printhead.

2. Remove approximately 8 in. (203 mm) of labels from the backing

(liner), and pull the media into the printer so that only the back ing is

between the media sensors.

3. If your printer has the Peel-Off, Liner Take-Up, or Rewind option,

complete the following substeps:

a. Push down the peel-off mechanism release lever to open the peel

assembly.

b. Feed the liner over the tear-of f/peel-of f bar (1) and behind the peel

assembly (

2). Make sure that the end of the liner falls outside of

the printer.

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Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 14 of 25)

Language/Parameter

(continued from previous page)

Action/Explanation

Calibrate Media and Ribbon Sensor Sensitivity (continued)

Caution • Use the peel release lever and your right hand to close

the peel assembly. Do not use your left hand to assist in closing. The top edge of the peel roller/assembly could pinch your fingers.

c. Close the peel assembly using the peel-off mechanism release

lever.

4. Leave the printhead open.

5. Press PLUS (+) to continue.

REMOVE RIBBON prompt displays.

The

1. Remove the ribbon (if used).

2. Close the printhead.

3. Press PLUS (+) to continue.

The message

CALIBRATING PLEASE WAIT displays.

The printer adjusts the scale (gain) of the signals that it receives from

the media and ribbon sensors based on the specific media and ribbon

combination being used. On the sensor profile, this essentially

corresponds to moving the peak of the graph up or down to optimize the

readings for your application.

When calibration is complete, RELOAD ALL displays.

1. Open the printhead and pull the media forward until a label is

positioned under the media sensor.

2. Reload the ribbon (if used).

3. Close the printhead.

4. Press PLUS (+) to continue.

The printer performs an auto-calibration. During this process, the

printer checks the readings for the media and ribbon based on the new

scale established, determines the label length, and determines the print

mode. To see the new readings on the new scale, print a sensor profile.

1. Press SELECT to accept any changes and deselect the parameter.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 15 of 25)

Configuration

Language/Parameter

Action/Explanation

Set Parallel Communications

Select the communications port that ma tches the one bein g used by the host computer.

Default Value: BIDIRECTIONAL Selections: BIDIRECTIONAL, UNIDIRECTIONAL

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

ZPL only Set Serial Communications

Select the communications port that ma tches the one bein g used by the host computer. This setting applies only when the serial port is used.

Note • Select RS232 if you are using an external adapter to enable

RS422/485 operation.

Default Value: RS232 Selections: RS232, RS485 MULTIDROP

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

Set Baud

This setting applies only when the serial port is used. The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer.

Default Value: 9600 Selections (ZPL, APL-I, APL-D): 300, 600, 1200, 2400, 4800, 9600, 14400,

19200, 28800, 38400, 57600, 115200 Selections (EPL): 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

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Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 16 of 25)

Language/Parameter

Action/Explanation

Set Data Bits

This setting applies only when the serial port is used. The data bits of the printer must match the data bits of the host computer for accurate communications to take place. Set the data bits to match the setting being used by the host computer.

Default Value: 8BITS Selections: 7BITS, 8BITS

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to toggle between the options.

3. Press SELECT to accept any changes and deselect the parameter.

Set Parity

This setting applies only when the serial port is used. The parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer.

Default Value: NONE Selections: EVEN, ODD, NONE

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

Set Host Handshake

This setting applies only when the serial port is used. The handshake protocol of the printer must match the handshake protocol of the host computer for communication to take place. Select the handshake protocol that matches the one being used by the host computer.

Default Value (ZPL): XON/XOFF Selections (ZPL): XON/XOFF, DSR/DTR, RTS/CTS

Default Value (EPL): DTR & XON/XOFF Selections (EPL): DTR & XON/XOFF, DTR

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 17 of 25)

Configuration

Language/Parameter

Action/Explanation

ZPL only Set Protocol

Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signifying that data has been received. Select the protocol that is requested by the host computer. Further details on protocol can be found in the Programming

Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML. Default Value: NONE

Selections: NONE, ZEBRA, ACK_NAK

Note • ZEBRA is the same as ACK_NAK, except that ZEBRA

response messages are sequenced. If must use

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

ZPL only Set Network ID

This parameter assigns a unique number to the printer when the printer is operating in an RS422/485 multi-drop network environment (an external RS422/485 adapter is required). This gives the host computer the mean s to address a specific printer. This does not affect TCP/IP or IPX networks.

ZEBRA is selected, the printer

DSR/DTR for host handshake protocol.

Default Value: 000 Range: 000 to 999

To change the value shown:

1. Press SELECT to select the parameter.

2. Press MINUS (-) to move to the next digit position.

3. Press PLUS (+) to increase the value of the digit.

4. Press SELECT to accept any changes and deselect the parameter.

Set Communications Mode

The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer. For more information, see Communications Diagnostics Test on page 136.

Default Value: NORMAL MODE Selections: NORMAL MODE, DIAGNOSTICS

To select communication diagnostics mode:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to toggle between the options.

3. Press SELECT to accept any changes and deselect the parameter.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 18 of 25)

Language/Parameter

Action/Explanation

ZPL only Set Control Prefix Character

The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II control instruction.

Note • Do not use the same hex value for the control, format, and

delimiter character. The printer must see different characters to work properly.

Default Value: 7E ~ Range: 00 to FF

To change the value shown:

1. Press SELECT to select the parameter.

2. Press MINUS (-) to move to the next digit position.

3. Press PLUS (+) to increase the value of the digit.

4. Press SELECT to accept any changes and deselect the parameter.

ZPL only Set Format Prefix Character

The format prefix is a two-digit hex value used a s a parameter plac e marker in ZPL/ZPL II format instructions. The printer looks for this hex character to indicate the start of a ZPL/ZPL II format instruction. See the Programming Guide f or ZPL, ZBI, Se t-Get-Do, M irror , and WML for more information.

Note • Do not use the same hex value for the control, format, and

delimiter character. The printer must see different characters to work properly.

Default Value: 5E ^ Range: 00 to FF

To change the value shown:

1. Press SELECT to select the parameter.

2. Press MINUS (-) to move to the next digit position.

3. Press PLUS (+) to increase the value of the digit.

4. Press SELECT to accept any changes and deselect the parameter.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 19 of 25)

Configuration

Language/Parameter

Action/Explanation

ZPL only Set Delimiter Character

The delimiter character is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. See the Pr ogramming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML for more information.

Note • Do not use the same hex value for the control, format, and

delimiter character. The printer must see different characters to work properly.

Default Value: 2C , Range: 00 to FF

To change the value shown:

1. Press SELECT to select the parameter.

2. Press MINUS (-) to move to the next digit position.

3. Press PLUS (+) to increase the value of the digit.

4. Press SELECT to accept any changes and deselect the parameter.

ZPL only Select ZPL Mode

The printer remains in the selected mode until it is changed by this parameter or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II, eliminating th e need to rewrit e any ZPL formats that already exist. See the Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML for more information on the differences between ZPL and ZPL II.

Default Value: ZPL II Range: ZPL II, ZPL

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to toggle between the options.

3. Press SELECT to accept any changes and deselect the parameter.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 20 of 25)

Language/Parameter

Action/Explanation

Select Media Power-Up Option

This parameter sets the action of the media when you turn on the printer.

Default Value (non-RFID printers): CALIBRATION Default Value (RFID printers): FEED Selections: CALIBRATION, SHORT CAL, LENGTH, NO MOTION,

FEED

• Calibration adjusts sensor levels and thresholds, determines length,

and feeds the media to the next web.

• Short Cal sets media and web thresholds without adjusting sensor

gain, determines length, and feeds the media to the next web.

• Length determines lab el len gt h usin g curren t senso r value s, and

feeds the media to the next web.

• No Motion tells the printer not to move the media. You must

manually ensure that the web is po sitioned correctly, or press feed to position the next web.

• Feed—feeds the lab els to th e first regist ration point.

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

Select Head Close Option

This parameter sets the action of the media when you close the printhead.

Default Value (non-RFID printers): CALIBRATION Default Value (RFID printers): FEED Selections: CALIBRATION, SHORT CAL, LENGTH, NO MOTION,

FEED

• Calibration adjusts sensor levels and thresholds, determines length,

and feeds the media to the next web.

• Short Cal sets media and web thresholds without adjusting sensor

gain, determines length, and feeds the media to the next web.

• Length determines lab el len gt h usin g curren t senso r value s, and

feeds the media to the next web.

• No Motion tells the printer not to move the media. You must

manually ensure that the web is po sitioned correctly, or press feed to position the next web.

• Feed—feeds the lab els to th e first regist ration point.

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 21 of 25)

Configuration

Language/Parameter

Action/Explanation

Select Backfeed Sequence

This parameter sets when label backfeed occurs after a label is removed in some print modes. It has no effect in Rewind mode. This setting is superseded by

~JS when received as part of a label format (see the

Programming Guide f or ZPL, ZBI, Se t-Get-Do, M irror , and WML for more information).

Default Value: DEFAULT (90%) Selections: DEFAULT, AFTER, OFF, BEFORE, 10%, 20%, 30%, 40%,

50%, 60%, 70%, 80%

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

Adjust Label Top Position

This parameter adjusts the print position vertically on the label. Positive numbers adjust the label top position farther down the label (away from the printhead) by the specified number of dots. Negative numbers adjust the position up the label (toward the printhead).

Default Value: +000 Range: -120 to +120

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) to increase the value.

3. Press MINUS (-) to decrease the value.

4. Press SELECT to accept any changes and deselect the parameter.

Adjust Left Position

This parameter adjusts the print position horizontally on the label. Positive numbers adjust printing to the left by the specified number of dots. Negative numbers shift printing to the right.

Default Value: 0000 Range: –9999 to +9999 dots

To change the value shown:

1. Press SELECT to select the parameter.

2. Press MINUS (-) to move the cursor.

3. Press PLUS (+) to change between +/- and to increase the value of the

digit. For a negative value, ent er the value be fore changi ng to the minus

sign.

4. Press SELECT to accept any changes and deselect the parameter.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 22 of 25)

Language/Parameter

Action/Explanation

ZPL only Set Reprint Mode

When reprint mode is enabled, you can reprint the last label printed either by issuing the ~PR ZPL command or by pressing MINUS (-) on the control panel.

Default Value: DISABLED Selections: ENABLED, DISABLED

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to toggle between the options.

3. Press SELECT to accept any changes and deselect the parameter.

See next column View Sensor Settings

These parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician. Refer to the Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML for information on these parameters.

To skip these parameters:

1. Press PLUS (+) to skip each of the following parameters:

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 23 of 25)

Configuration

Language/Parameter

Action/Explanation

ZPL only Select Format Convert

Selects the bitmap scaling factor. The first number is the original dots per inch (dpi) value; the second, the dpi to which you would like to scale.

Default Value: NONE Selections: NONE, 150 300, 150 600, 200 600, 300 600

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

Select Idle Display

This parameter selects the LCD options for the real-time clock.

Note • If the default value is not selected, pressing PLUS (+) or

MINUS (-) briefly displays the firmware version of the printer.

Default Value: FIRMWARE (FW) VERSION Selections: MM/DD/YY (24HR), MM/DD/YY (12HR), DD/MM/YY

(24HR), DD/MM/YY (12HR), FW VERSION

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Configuration

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 24 of 25)

Language/Parameter

Action/Explanation

Set Real-Time Clock (RTC) Date

This parameter allows you to set the date following the convention selected in IDLE DISPLAY.

To change the value shown:

1. Press SELECT to select the parameter.

2. Press MINUS (-) to move to the next digit position.

3. Press PLUS (+) to change the value of the digit.

4. Press SELECT to accept any changes and deselect the parameter.

Set RTC Time

This parameter allows you to set the time following the convention sel ected

IDLE DISPLAY.

To change the value shown:

1. Press SELECT to select the parameter.

2. Press the left oval MINUS (-) to move to the next digit position.

3. Press the right oval PLUS (+) to change the value of the digit.

4. Press SELECT to accept any changes and deselect the parameter.

Specify Password Level

This parameter allows you to select whether certain factory-selected menu items or all menu items are password protected.

Default Value: SELECTED ITEMS Selections: SELECTED ITEMS, ALL ITEMS

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to toggle between the options.

3. Press SELECT to accept any changes and deselect the parameter.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Standard Control Panel Parameters

Table 11 • Printer Parameters (Page 25 of 25)

Configuration

Language/Parameter

Action/Explanation

Select the Display Language

This parameter changes the language displayed on the LCD . Each language selection is displayed in the language itself.

Default Value: ENGLISH Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,

NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2, DUTCH, FINNISH, JAPANESE, KOREAN, SIMPLIFIED CHINESE, TRADITIONAL CHINESE

To change the value shown:

1. Press SELECT to select the parameter.

2. Press PLUS (+) or MINUS (-) to scroll through the options.

3. Press SELECT to accept any changes and deselect the parameter.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Configuration

Additional Control Panel Parameters

Additional parameters appear in the following situations.

• When a Radio Frequency Identification (RFID) reader is installed. For more information, refer to the RFID Programming Guide.

• When a wired print server is installed in the printer. For more information, refer to the

ZebraNet 10/100 Print Server User and Reference Guide

• When a wireless print server is installed in the printer. Refer to the ZebraNet Wireless User Guide.

Copies of the print server manuals and the RFID Programming Guide are available at

http://www.zebra.com/manuals or on the user CD that came with your printer.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Routine Maintenance

This section provides routine cleaning and maintenance procedures.

Contents

Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Cleaning Schedule and Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Clean the Media Compartment and Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Clean the Cutter Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Routine Maintenance for the Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Remove Printed Labels or Liner from the Rewind Spindle . . . . . . . . . . . . . . . . . . . . 108

Adjust Media Alignment for Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

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100

Routine Maintenance

Replacing Printer Components

Ordering Replacement Parts

For optimal printing quality and proper printer performance across our product line, Zebra strongly recommends the use of genuine Zebra™ supplies as part of the total solution. Specifically, the ZM400, ZM600, RZ400, and RZ600 are designed to work only with genuine Zebra™ printheads, thus maximizing safety and print quality.

Contact your authorized Zebra reseller for part ordering information, or see Contacts

on page 11 for contact addresses and telephone numbers.

Recycling Printer Components

The majority of this printer’s components are recyclable. The printer’s main logic board includes a battery that you should dispose of properly.

Do not dispose of any printer components in unsorted municipal waste. Please dispose of the battery according to your local regulations, and recycle the other printer components according to your local standards. For more information, see

http://www.zebra.com/environment.

Lubrication

No lubrication is needed for this printer.

Caution • Some commercially available lubricants will damage the finish and the

mechanical parts if used on this printer.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Zebra RZ600, ZM600, ZM400, RZ400 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Compliance Information

Contents

About This Document

Who Should Use This Document

How This Document Is Organized

Contacts

Document Conventions

Introduction

External View

Printer Media Compartment

Control Panel

Control Panel Buttons

Control Panel Lights

Printer Language Modes

Firmware Downloads

Additional Printer Language Information

Printer Setup

Before You Begin

Handling the Printer

Unpack and Inspect the Printer

Store the Printer

Ship the Printer

Select a Site for the Printer

Select a Surface

Provide Proper Operating Conditions

Allow Proper Space

Provide a Data Source

Provide a Power Source

Select a Data Communication Interface

Data Cables and Wireless Cards

Connect the Printer to a Power Source

Power Cord Specifications

Types of Media

Ribbon Overview

When to Use Ribbon

Coated Side of Ribbon

Operations

Print Modes and Printer Options

Print Mode Descriptions and Printer Requirements

Media Paths

Load Media

Beginning Steps for all Print Modes and Printer Options

Additional Steps for Tear-Off Mode

Additional Steps for Peel-Off Mode (with or without Liner Take-Up)

Additional Steps for Cutter or Delayed Cut Mode

Additional Steps for Rewind Mode

Load Ribbon

Remove Used Ribbon

Calibrate the Printer

Auto Calibration

Manual Calibration

Adjust Printhead Pressure

Configuration

Setup Mode

Enter and Use Setup Mode

Exit Setup Mode

Change Password-Protected Parameters

Default Password Value

Disable the Password Protection Feature

Print a Configuration Label

Print a Network Configuration Label

Standard Control Panel Parameters

Additional Control Panel Parameters

Routine Maintenance

Replacing Printer Components

Ordering Replacement Parts

Recycling Printer Components

Lubrication