Zebra ZE500-6, ZE500-4 User Manual

P1051584-003 Rev. A

ebra® ZE500™ Series

User Guide

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software and/or firmware in the print engine may result in imprisonment of up to one year and fines of up to $10,000 (17

U.S.C.506). Copyright violators may be subject to civil liability.

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All

specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and

manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,

or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Part Number: P1051584-003 Rev. A

Declaration of Conformity

DECLARATION OF CONFORMITY

ZEBRA TECHNOLOGIES CORPORATION

Declares that the following Information Technology Equipment

Zebra ZE500-4 and ZE500-6

complies with the following applicable directives and standards for the

ITE: Heavy Industry environment

Applicable Directives and Supporting Standards:

2004/108/EC EMC Directive, EN55022:2010 Class A,

EN55024:2010EN61000-3-2:2006 + A2:2009, EN61000-3-3:2008,

2006/95/EC LVD Directive, EN60950-1:2006 (2nd Edition) +A11:2009 +A1:2010+A12:2011,

CB Scheme

RLAN Enabled (if equipped)

Applicable Directives and Supporting Standards:

99/5/EC R&TTE Directive, EN 301 489-17 V1.3.2:2008, EN 300 328 V1.8.1:2012

Manufactured for Zebra Technologies Corporation by:

Jabil Circuit (Guangzhou) Ltd No. 1 Branch Company Lianyun Road 388, Eastern Zone, Guangzhou Economic &Technological Development District Guangdong Province, China

The equipment specified conforms to all Directives and Standards listed above effective as of the date below.

Effective Date: 11 July 2012

3/27/14 ZE500™ User Guide P1051584-003

Compliance Information

FCC Compliance Statement

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

Note • This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or televisi on reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement (for print engines with RFID encoders)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be instal led and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

P1051584-003 ZE500™ User Guide 3/27/14

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Print Engine Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Print Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Control Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Navigating in the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Changing Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Operating Parameters on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

2 • Printer Setup and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Handling the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Unpack and Inspect the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Remove Additional Shipping Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

To Store the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

To Ship the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

3/27/14 ZE500™ User Guide P1051584-003

Contents

Print Engine Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Dimensions and Clearance Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Install the Print Engine in an Applicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Connect the Print Engine to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Load Ribbon and Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

3 • Printer Configuration and Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Maintenance and Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Calibrate the Ribbon and Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Adjust the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Transmissive Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Reflective Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Ribbon Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Toggle Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

4 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Clean the Printhead and Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Replacing Print Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Recycling Print Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

P1051584-003 ZE500™ User Guide 3/27/14

Contents

Miscellaneous Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Print Engine Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

FEED + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

CANCEL + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

6 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

A • Applicator Interface Board Reconfiguration . . . . . . . . . . . . . . . . . . . . . . . 145

Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Changing Jumper Settings for Isolated Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

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Contents

Notes • ___________________________________________________________________

__________________________________________________________________________

P1051584-003 ZE500™ User Guide 3/27/14

About This Document

This section provides you with contact information, documen t struc ture and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3/27/14 ZE500™ User Guide P1051584-003

About This Document

Who Should Use This Document

This User Guide is intended for use by any person who n eeds to perform routin e maintena nce, upgrade, or troubleshoot problems with the print engine.

How This Document Is Organized

The User Guide is set up as follows:

Section Description

Introduction on page 11 This section provides a high-level overview of the

printer and its components.

Printer Setup and Operation on page 41

Printer Configuration and Adjustment on page 69

Routine Maintenance on page 109 This section provides routine cleaning and

Troubleshooting on page 115 This section provides information about errors that

Specifications on page 141 This section lists general printer specifications,

Glossary on page 157 The glossary provides a list of common terms.

This section assists the technician with initial setup and operation of the print engine.

This section assists you with configuration of and adjustments to the print engine.

maintenance procedures.

you might need to troubleshoot. Assorted diagnostic tests are included.

printing specifications, ribbon specifications, and media specifications.

P1051584-003 ZE500™ User Guide 3/27/14

Introduction

This section provides a high-level overview of the printer and its components.

Contents

Print Engine Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Print Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Control Panel Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Navigating in the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Changing Password-Protected Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Default Password Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Operating Parameters on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

3/27/14 ZE500™ User Guide P1051584-003

Introduction

2 3

Print Engine Orientation

The ZE500 print engines are available in a right-hand configuration (the print mech anism is on the right) and a left-hand configuration (the print mechanism is on the left).

Figure 1 • Left-Hand (LH) Print Engine

Figure 2 • Right-Hand (RH) Print Engine

media door

control panel

power switch

P1051584-003 ZE500™ User Guide 3/27/14

Print Engine Components

910 7

Figure 3 shows the components inside the media compartment of a right-hand print engine. A

left-hand unit contains a mirror image of these components. Familiarize yourself with these components before continuing with the print engine setup procedure.

Figure 3 • Print Engine Components (RH model shown)

Introduction

Print Engine Components

a222

ribbon take-up spindle

ribbon supply spindle

printhead-release latch

printhead assembly (shown open)

peel bar

platen roller

3/27/14 ZE500™ User Guide P1051584-003

peel roller assembly (hidden when

closed) peel roller latch

media guide

pinch roller assembly

lower guide post

upper guide post

Introduction

POWER PAUSE STATUS DATA

2 3 4 5

10 11 12 13 14

6 7

Control Panel

All controls and indicators for the print engine are locate d on the co ntrol pan el ( Figure 4). The power switch is located on top of the control panel.

Figure 4 • Control Panel

The display shows the print engine’s operating status and allows the user to navigate the menu

system.

POWER light On when the print engine is on. PAUSE light On when the print engine is paused. STATUS light Off Normal operation—no print engine errors.

On A print engine error exists. Check the display for more

information.

DATA light Off Normal operation. No data being received or

processed.

On The print engine is processing data or is printing. No

data is being received.

Blinking The print engine is receiving data from or sending

status information to the host computer.

The PAUSE button starts or stops print engine operation when pressed.

The FEED button forces the print engine to feed one blank label each time the button is pressed.

The CANCEL button cancels print jobs when the print engine is paused.

The CALIBRATE button calibrates the print engine for media length and sensor values.

The LEFT ARROW navigates to the previous parameter in the menus.

The PLUS (+) button changes the parameter values. Common uses are to increase a value, to scroll

through choices, or to change values while entering the print engine password. The MINUS (-) button changes the parameter values. Common uses are to decrease a value, to scroll

through choices, or to change the cursor position wh ile entering the print engine password. The SETUP/EXIT button enters and exits configuration mode.

The RIGHT ARROW navigates to the next parameter in the menus.

P1051584-003 ZE500™ User Guide 3/27/14

Control Panel Display

POWER PAUSE STATUS DATA

The control panel includes a display, where you can view the print engine’ s status or change its operating parameters. In this section, you will l earn ho w to na vi gat e t hrou gh th e me nu syst em and change values for menu items.

After the print engine completes the power-up sequence, it moves to the Idle Display

Figure 5).

(

Figure 5 • Idle Display

The printer’s current status

Information that you set through Idle

Display on page 86

Introduction

Control Panel Display

Navigating in the Display

Table 1 shows the options available for navigating through the parameters in the display.

Table 1 • Navigation

Enter Setup Mode

At the Idle Display (Figure 5), press SETUP to enter Setup Mode. The printer displays the first para meter.

Scroll through the Parameters

To scroll through the parameters, press the LEFT

POWER PAUSE STATUS DATA

ARROW or the RIGHT ARROW.

3/27/14 ZE500™ User Guide P1051584-003

Introduction

Control Panel Display

Perform an action

Change Parameter Values

Table 1 • Navigation (Continued)

+ indicates that an action can be performed.

Press PLUS (+) to perform the specified action.

POWER PAUSE STATUS DATA

- and + indicate that a value can be changed.

POWER PAUSE STATUS DATA

Press PLUS (+) or MINUS (-) to scroll through the accepted values.

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POWER PAUSE STATUS DATA

PERMANENT Stores values in the print engine even when power is turned off. TEMPORARY Saves the changes until power is turned off. CANCEL This option cancels all changes made since you entered Setup mode,

except for changes made to DARKNESS, TEAR OFF, COMMUNICATION, and LANGUAGE settings, which go into effect as soon as they are made.

LOAD DEFAULTS Use this option to restore all settings other than the network settings back

to the factory defaults. Use care wh en loading defaults because you will need to reload all settings that you changed manually.

LOAD LAST SAVE Loads the values from the last permanent save. DEFAULT NET Use this option to restore all print server and network settings back to the

factory defaults. Use care when loading defaults because you will need to reload all settings that you changed manually.

Exit Setup Mode

1. While in Setup Mode, press SETUP to exit the operating parameters.

The LCD displays SAVE CHANGES.

2. To return to the parame ters, plu s the LEFT ARROW.

OR Press PLUS (+) or MINUS (-) to scroll through the exit options.

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3. Press the RIGHT ARROW to select the displayed choice and exit Setup Mode.

When the configuration and calibration sequence finishes, the print engine returns to the Idle Display.

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Changing Password-Protected Parameters

Certain parameters, including the communication parameters, are password-protected by factory default.

Caution • Do not change password-protected parameters unless you have a complete

understanding of the parameters’ functions. If the parameters are set incorrectly, the print engine may function unpredictably.

The first time that you attempt to change a password-protected parameter, the print engine displays four-digit numeric password. After you have entered the password correctly, you do not have to enter it again unless you leave Setup mode by pressing SETUP/EXIT or by turnin g off ( the print engine.

ENTER PASSWORD. Before you can change the parameter, you must enter the

To enter a password for a password-protected parameter, complete

steps:

these

1. At the password prompt, use MINUS (-) to change the selected digit position.

2. When you have selected the digit that you wish to change, use PLUS (+) to increase the

selected digit value. Repeat these two steps for each digit of the password.

3. After entering the password, press SELECT.

The parameter you selected to change is displayed. If the password was entered correctly, you can change the value.

Default Password Value

The default password value is 1234. The password can be changed using the Zebra Programming Language (ZPL) command web pages (ZebraNet wired or wireless print server require d).

^KP (Define Password) or using the print engine’s

Disable the Password Protection Feature

You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the password-protection feature, send the ZPL comma nd 1 to 9999.

^KP ZPL command. To re-enable the

^KPx, where x can be any number from

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Operating Parameters on the Control Panel

Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW. For more information about these settings, see

For information about RFID parameters, refer to RFID Programming Guide 2. You can download the latest copy from

http://www.zebra.com/manuals.

Adjust the Print Darkness

Set the darkness to the lowest setting that provides good print quality. If you set the darkness too high, the label image may print unclearly, bar codes may not scan correctly, the ribbon may burn through, or the printhead may wear prematurely.

See Print Darkness on page 71 for more information.

Select the Print Speed

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Print Settings on page 71.

Select the speed for printing a label (given in inches per second). Slower print speeds typically yield better print quality.

See Print Speed on page 71 for more information.

Set the Slew Speed

The slew speed is the speed at which the printer skips over the areas in a label format that are blank across the full width of the image. A faster slew speed may reduce printing time. The print engine automatically senses when to apply this higher speed.

See Slew Speed on page 71 for more information.

Set the Backfeed Speed

Backfeed refers to the backward motion of the media from the tear off or peel-off position to the print position. This motion occurs so that more of the lead edge of each label can be used for printing. Reducing backfeed speed can mitigate some issues. In general, reducing the backfeed speed may improve print quality at the start of the label. This speed defaults to 2 ips.

See Backfeed Speed on page 72 for more information.

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Adjust the Tear-Off Position

If necessary, adjust the position of the media over the tear-off bar after printing.

See Tear-Off Position on page 72 for more information.

Select the Print Mode

Select a print mode that is compatible with your print engine options.

See Print Mode on page 73 for more information.

Select the Applicator Port Mode

Select the appropriate action for the applicator port, as suggested by the applicator manufacturer.

See Applicator Port on page 73 for more information.

Select the Start Print Signal

This parameter determines how the print engine reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the print engine.

Important • The Start Pri nt Si gnal is determined by the

applicator manufacturer. The print engine must use the correct setting for it to work properly.

See Start Print Signal on page 74 for more information.

Set the Media Type

Select the type of media that you are using. See Media Type on page 74 for more information.

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Select the Media Sensor

Select the media sensor that is appropriate for the media t hat you are using.

See Sensor Type on page 93 for more information.

Select the Print Method

Specify if ribbon is being used. Thermal Transfer media requires ribbon for printing while Direct Thermal media does not.

To determine if you need to use ribbon, see When to Use Ribbon

on page 39.

See Print Method on page 74 for more information.

Adjust the Print Width

Specify the width of the labels being used. See Print Width on page 75 for more information.

Set the Maximum Label Length

Set the maximum label length to a value that is at least 1.0 in. (25.4 mm) greater than the actual label length plus the interlabel gap. If you set the value to one that is smaller than the la bel length , the print engine assumes that continuous media is loaded, and the print engine cannot calibrate.

See Maximum Label Length on page 76 for more information.

Set Early Warning for Media and Ribbon

When this feature is enabled, the print engine provides warni ngs when the media or ribbon is reaching near the end of the roll.

See Early Warning for Media and Ribbon on page 80 for more information.

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Set Number of Labels Per Roll for Early Warning

This value should correspond to the number of l abels per roll of the media that you are using.

See Early Warning for Media and Ribbon on page 80 for more information.

* This parameter appears only if Early Warning for Media and

Ribbon is enabled.

Reset Media Counter for Early Warning

Reset the media counter after you replace the media roll.

• If you replaced the media, press PLUS (+) to select YES.

• If you did not replace the media, press MINUS (-) to select NO,

or press the LEFT ARROW or RIGHT ARROW to move to another parameter.

* This parameter appears only if Early Warning for Media and

Ribbon is enabled.

Set Ribbon Length for Early Warning

This value should correspond to the ribbon length for the ribbon that you are using.

See Early Warning for Media and Ribbon on page 80 for more information.

* This parameter appears only if Early Warning for Media and

Ribbon is enabled.

Reset Ribbon Counter for Early Warning

Reset the ribbon counter after you replace the roll of ribbon.

• If you replaced the ribbon, press PLUS (+) to select YES.

• If you did not replace the ribbon, press MINUS (-) to select

NO, or press the LEFT ARROW or RIGHT ARROW to move to another parameter.

* This parameter appears only if Early Warning for Media and

Ribbon is enabled.

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Set Early Warning for Maintenance

When this feature is enabled, the print engine provides warni ngs when the printhead needs to be cleaned.

See Early Warning for Maintenance on page 80 for more information.

Set Printhead Cleaning Interval*

When Early Warning for Maintenance is enabled, set this value to the length of the media or ribbon roll that you are using.

See Printhead Cleaning Interval on page 80 for more information.

* This parameter appears only if Early Warning for Maintenance

is enabled.

Reset Printhead Cleaning Counter for Early Warning*

• If you received the message WARNING CLEAN PRINTHEAD,

clean the printhead, and then press PLUS to select

YES to reset

the Early Warning for Maintenance printhead cleaning counter.

• If you have not cleaned the printhead, press MINUS to select

NO.

* This parameter appears only if Early Warning for Maintenance

is enabled.

Set Printhead Life Expectancy*

When Early Warning for Maintenance is enabled, set this value to the number of inches of media that the printhead is expected to print.

See Printhead Life Expectancy on page 80 for more information.

* This parameter appears only if Early Warning for Maintenance

is enabled.

Reset New Printhead Counter for Early Warning*

• If you received the message WARNING REPLACE HEAD,

replace the printhead, and then press PLUS (+) to select

YES to

reset the Early Warning for Maintenance printhead replacement counter.

• If you have not replaced the printhead, press MINUS (-) to

NO.

select

* This parameter appears only if Early Warning for Maintenance

is enabled.

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View the Non-Resettable Counter

This parameter displays the total length of media that the printer has printed.

See Non-Resettable Counter on page 81 for more information.

View User-Controlled Counter 1

This parameter displays the total length of media that the printer has printed since this counter was la st reset.

See User-Controlled Counters on page 81 for more information.

View User-Controlled Counter 2

This parameter displays the total length of media that the printer has printed since this counter was la st reset.

See User-Controlled Counters on page 81 for more information.

Print Counter Readings

Prints a label that lists the odometer readings for the following:

• the non-resettable counter

• the two user-controlled counters

• the Early Warning for Maintenance counters, which indicate

when the printhead was last cleaned and the printhead life (If the Early Warning for Maintenance feature is disabled, the counters related to it do not print.)

See Print Counter Readings on page 81 for more information.

Print Font List

This option prints a label that lists the available fonts in the print engine, including standard print engine fonts plus any optional fonts. Fonts may be stored in RAM or Flash memory.

See Print Information on page 82 for more information.

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Print Bar Code List

This option prints a label that lists the available bar codes in the print engine. Bar codes may be stored in RAM or Flash memory.

See Print Information on page 82 for more information.

Print Image List

This option prints a label that lists the available images stored in the print engine’s RAM, Flash memory, or optional memory card.

See Print Information on page 82 for more information.

Print Format List

This option prints a label that lists the available formats stored in the print engine’s RAM, Flash memory, or optional memory card.

See Print Information on page 82 for more information.

Print Configuration Label

This option prints a configuration label (see Figure 12

on page 132), which lists the current print engine configuration.

See Print Information on page 82 for more information.

Print Network Configuration Label

This option prints a configuration label (see Figure 13

on page 132), which lists the settings for any print server that is

installed. See Print Information on page 82 for more information.

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Print All Labels

This option prints labels that list the available fonts, bar codes, images, formats, and the current print engine and network configurations.

See Print Information on page 82 for more information.

Initialize Flash Memory

This option erases all previously stored information from Flash memory.

1. If prompted for a password, enter the printer password. For

instructions, see

Changing Password-Protected Parameters

on page 18.

The display shows INITIALIZE FLASH?

2. Press PLUS (+) to select YES.

The display shows ARE YOU SURE?.

3. Do you want to continue?

• Press MINUS (-) to select NO to cancel the request and return

INITIALIZE FLASH prompt.

to the

• Press PLUS (+) to select YES and begin initialization.

When initialization is complete, the control panel displays

INITIALIZING COMPLETED.

Note • Initializing memory can take several minutes.

See Initialize Flash Memory on page 82 for more information.

Print a Sensor Profile

Use this menu item to print a sensor profile. See Print a Sensor Profile on page 82 for more information.

Calibrate the Media and Ribbon Sensors

Use this menu item to adjust the sensitivity of the media and ribbon sensors.

See Media and Ribbon Sensor Calibration on page 85 for more information. For instructions on how to perform a calibration procedure, see

Calibrate the Ribbon and Media Sensors

on page 97.

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Set Parallel Communications

Select the communications port that matches the one being used by the host computer.

See Parallel Communications on page 94 for more information.

Set Serial Communications

Select the communications port that matches the one being used by the host computer.

See Parallel Communications on page 94 for more information.

Set the Baud Rate

Select the baud value that matches the one being used by the host computer.

See Baud Rate on page 95 for more information.

Set the Data Bits Value

Select the data bits value that matches the one being used by the host computer.

See Data Bits on page 95 for more information.

Set the Parity Value

Select the parity value that matches the on e be ing used by the host computer.

See Parity on page 95 for more information.

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Set the Host Handshake Protocol Value

Select the handshake protocol that matches the one being used by the host computer.

See Host Handshake on page 96 for more information.

Set the Zebra Protocol Value

Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the print engine to the host computer signifying that data has been received. Select the protocol that is requested by the host computer.

See Protocol on page 96 for more information.

Set the Network ID

This parameter assigns a unique number to the print engine when the print engine is operating in an RS422/485 multi-drop network environment (an external RS422/485 adapter is required). This gives the host computer the means to address a specific print engine. This does not affe ct TCP/ IP or IPX net works. Set a uni que network ID number for this print engine.

See Network ID on page 96 for more information.

Enable Communication Diagnostics Mode

Use this diagnostics tool to cause the printer to output the hexadecimal values for all data received by the printer.

See Communication Diagnostics Mode on page 85 for more information.

Set the Control Character Value

Set the control prefix character to match what is used in your label formats.

See Control Character on page 91 for more information.

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Set the Format Command Prefix Value

Set the format command prefix character to match what is used in your label formats.

See Command Character on page 92 for more information.

Set the Delimiter Character Value

Set the delimiter character to match what is used in your label formats.

See Delimiter Character on page 92 for more information.

Set the ZPL Mode

Select the ZPL mode that matches what is used in your label formats.

See ZPL Mode on page 92 for more information.

Set the Ribbon Tension

Select the ribbon tension setting that is appropriate for the wi dth or type of media being printed. HIGH can be used for most media. The correct setting is determined by a combination of the ribbon width and the ribbon length (Table 5). If necessary, use a lower value for narrow media or for glossy media.

See Ribbon Tension on page 77 for more information.

Set the Power-Up Action

Set the action for the printer to take during the power-up sequence. See Power-Up Action on page 83 for more information.

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Set the Head-Close Action

Set the action for the printer to take when you close the printhead. See Head-Close Action on page 83 for more information.

Set the Backfeed Sequence

This parameter sets when label backfeed occurs after a label is removed in some print modes. It has no effect in Rewind mode. This setting is superseded by ~JS when received as part of a label format.

See Backfeed Sequence on page 77 for more information.

Adjust the Label Top Position

This parameter adjusts the print position vertically on the label. Positive numbers adjust the label top position farther down the label (away from the printhead) by the specified number of dots. Negative numbers adjust the position up the label (toward the printhead).

See Label Top Position on page 78 for more information.

Adjust the Label Left Position

If necessary, shift the print position horizontally on the label. Positive numbers move the left edge of the image toward the center of the label by the number of dots selected, while negative numbers move the left edge of the image toward the left edge of the label.

See Label Left Position on page 78 for more information.

Set the Head Test Cou nt*

The ZE500-6 print engine periodically performs a test of the printhead functionality. This parameter establishes how many labels are printed between these internal tests.

* This menu item appears only on ZE500-6 print engines.

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