MAXIMUM PRINT QUALITY, EFFICIENCY AND MANAGEABILITY
When print quality, productivity, application flexibility and management simplicity matter, the Zebra ZD620 delivers. As the next
generation in Zebra’s desktop printer line, the ZD620 replaces Zebra’s popular GX Series and ZD500 printers, rising above
conventional desktop printers with premium print quality and state of the art features. Available in both direct thermal and thermal
transfer models, as well as healthcare-specific models, the ZD620 meets a wide variety of application requirements. It oers the
most standard features of any Zebra desktop printer, including an optional 10-button user interface with a color LCD that takes all the
guesswork out of printer setup and status. The ZD620 runs Link-OS® and is supported by our powerful Print DNA suite of applications,
utilities and developer tools that deliver a superior printing experience through better performance, simplified remote manageability
and easier integration. The Zebra ZD620 — delivering the print speed, print quality and printer manageability you need to keep your
operations moving forward.
DEPLOYMENT AND APPLICATION FLEXIBILITY
Backwards compatibility with virtually any existing printer
With the ZD620, whether you are currently using a Zebra or
competitive printer, you’ll be able to use the same label formats
and applications you’re using today. The ZD620 supports both EPL
and ZPL printer languages. And with on printer Virtual Devices, part
of Zebra’s Print DNA suite of tools and utilities, the ZD620 can use
languages normally associated with other printer brands.
Comprehensive connectivity options
With comprehensive connection options, you can connect the ZD620
to your existing wired and wireless networks, or directly to any PC.
Every ZD620 comes with Ethernet, Serial, USB 2.0 and USB Host, as
ZD620t with LCD
ZD620d with LCD
PREMIER PRINTING PERFORMANCE
Best-in-class print speeds
The ZD620 delivers best-in-class print speeds — 8ips @ 203 dpi
and 6ips @ 300 dpi — for maximum printer throughput
and productivity.
EASY TO USE PRACTICALLY NO TRAINING REQUIRED
New at-a-glance five LED status icons take
the guesswork out of printer status
The standard three-button user interface with five LED status
icons replaces the typical single button/single light interface
common in desktop printers. Users can instantly see what’s
needed to keep printers up and running, from replenishing
media to resolving printer issues.
Configuration is a snap with the optional
color LCD and 10-button user interface
It’s easy to set up and configure the ZD620 with the optional
10-button user interface and color LCD. The display changes
color when the printer is paused or in an error state, so users
can instantly identify and resolve an issue before productivity
is impacted.
well as Bluetooth Low Energy (BLE), which enables printing from any
iOS device. Wireless models include fast 802.11ac Wi-Fi and Bluetooth
4.1. And using the included Print Touch tag (NFC), users can simply tap
a compatible mobile device on the ZD620 to pair and print — as well as
instantly access Zebra’s extensive knowledge base of how-to videos.
Movable sensor for comprehensive media compatibility
While Zebra Certified Printer Supplies provide optimal printer
performance, the ZD620’s movable media sensor lets you use virtually
any media from any manufacturer, giving you the flexibility to utilize
supplies you may have on hand or continue to utilize an existing
supplies provider.
Go green with linerless media
Support for linerless media eliminates waste and delivers more labels
per roll for fewer roll changes, while providing excellent print quality.
For optimal results and to ensure trouble-free operation, the adhesive
formulation of the media must be matched to the material of the printer
platen roller. Zebra oers a complete line of linerless media that is
designed and tested to ensure trouble free printer operation.
EASY TO MANAGE
Easily manage all your printers — all from a single location
The ZD620 supports Zebra Link-OS, a one-of-a-kind enterprise
printer operating system that makes it easier than ever to manage
and troubleshoot your networked printers from one remote location.
With optional Printer Profile Manager Enterprise, you can manage
one printer, a group of specific printers or all printers any where in
the world. Instantly discover every Link-OS printer on your network,
including the ZD620 and other Zebra mobile, desktop and industrial
printers — there’s no need to walk through the facility to locate,
SPECIFICATION SHEET
ZD620 PERFORMANCE DESKTOP PRINTERS
configure or troubleshoot printers. And an intuitive browser-based
interface lets you see printer status at a glance, complete with
information that allows you to quickly triage printer issues to
minimize downtime.
Seamless integration with your device management system
With our MDM Connectors, you can easily integrate networked
ZD620 printers into your AirWatch or SOTI MobiControl device
management system.
Easily configure non-networked printers
The USB Host port makes it easy to connect to all your external devices,
including keyboards and scanners, and can also be utilized to upgrade
printer firmware automatically and set up new printer configurations.
Maximize uptime with Zebra Visibility Services
If you’re still tracking your printers manually, then you are likely
missing out on information that could save you money. With Zebra,
you can choose powerful visibility service options that deliver critical
insight into the information you need to prevent printer downtime. Our
Asset Visibility Service (AVS) provides the basic health information
and proactive steps required to keep your ZD620 printers up and
running — all for just pennies a day. The full-featured Operational
Visibility Service (OVS) allows you to monitor just about any aspect of
your Zebra printer, as well service and repair status. See the current
status and disposition of all of your printers, printers at a specific site,
specific printer models or a specific printer — and much more.
INNOVATIVE FEATURES FOR THE LOWEST TCO
Zebra Print DNA – transforming printers from the inside
Print DNA is the genetic code that injects business-catalytic
capabilities into our Link-OS printers through a unique combination
of innovative applications, utilities and developer tools. The result is a
superior printing experience through better performance, simplified
remote manageability and easier integration. And it is easy to configure
your printers to use secure connections, block unwanted access and
ensure your data and infrastructure are protected.
Lower your costs with a high capacity ribbon
Intelligent dual-ribbon handling allows the ZD620t to accept either
74 m/244 ft. or high capacity 300 m/ 984 ft. ribbons. The 300 m ribbon
reduces ribbon changes by 75 percent for fewer workflow disruptions.
And since the high capacit y ribbon costs less per meter than the
standard ribbon, you’ll also save on the cost of supplies.
A new level of print quality for desktop printing
The ZD620 brings Zebra’s advanced industrial printer technology to
the compact desktop printer. Previously available only on industrial
printers, the ZD620’s Media dancer maintains even tension on the
media roll to ensure maximum quality on every label regardless of
print speed.
Sharp 300 dpi printing
With 300 dpi printing, you can suppor t more applications. The high
image quality enables printing of small 2D labels or labels that require
graphics, such as a logo or icon. And if you don’t need 300 dpi printing
today, you can easily add it at any time, right on site.
Easy to clean and sanitize healthcare model
The ZD620 is available in a healthcare model with disinfectant-ready,
UV-resistant plastics and a sealed button interface that makes it easy
to clean and disinfect. It also comes with a healthcare compliant power
supply and an optional locking media cabinet to block unauthorized
access to high value media like blank prescription forms.
Tidier and safer installations
When you choose the optional power supply accessory, the power
supply and all but one power cord are hidden from view, improving
aesthetics as well as worker and customer safety.
Consistently exceptional Zebra Certified Supplies
Printing supplies can impact every thing from printhead lifespan to
operational eciency. That’s why we design, produce and rigorously
pretest our own line of thermal printing supplies to ensure consistent,
optimized performance in your Zebra printer —and peace of mind
for you. For industry-leading quality, service and thermal printing
expertise, choose Zebra Certified Supplies.
Maximize the Availability of Your Printers
with Zebra OneCare
Zebra OneCare Support Services enable your critical business
operations. With multiple service levels to choose from, you can
protect your investment while achieving maximum uptime and peak
performance. Get unmatched support — direct from the manufacturer —
with live agent telephone technical support, comprehensive coverage
including accidental damage, and defined repair & turn-around times.
Plus optional services like Device Commissioning, Onsite Repair,
Battery Refresh & Replacement Services and Express Shipping let
you tailor your service plan to your individual business needs.
TM
Services
THE ZD620 MAXIMUM EFFICIENCY, PRINT QUALITY AND PRINTER MANAGEMENT.
FOR MORE INFORMATION, VISIT WWW.ZEBRA.COM/ZD620 OR
OUR GLOBAL CONTACT DIRECTORY AT WWW.ZEBRA.COM/CONTACT
2
SPECIFICATION SHEET
ZD620 PERFORMANCE DESKTOP PRINTERS
ZD620 Specifications
STANDARD FEATURES
Print methods: Thermal Transfer or Direct Thermal
ZPL and EPL programming languages
5 status icon, 3 button user inter face
USB 2.0, USB Host, Serial, Ethernet, BTLE
Media dancer
OpenACCESS™ for easy media loading
Dual-wall frame construction
ENERGY STAR qualified
Real Time Clock
PHYSICAL CHARACTERISTICS
ZD620dZD620t
Length8.7 in. /221 mm10.5 in./ 267 mm
Width7.0 in./177 mm8.0 in. / 202 mm
Height5.9 in. /151 mm7.5 in./ 192 mm
Weight3.6 lb/ 1.6 kg5.5 lb/ 2.5 kg
PRINTER SPECIFICATIONS
Operating System Link-OS®
203 dpi/8 dots per mm
Optional 300 dpi/12 dots per mm
Resolution
Memory512 MB Flash; 256 MB SDRAM
Maximum
Print Width
Maximum
Print Speed
Media Sensors
FirmwareZPL II; EPL 2; XML; ZBI
MEDIA AND RIBBON CHARACTERISTICS
Maximum
Label Length
Media Width0.585 in./15 mm to 4.65 in./118 mm
Media Roll Size
Media Thickness
Media Types
Ribbon Outside
Diameter
Ribbon Standard
Length
Ribbon Ratio
Resolution can be factory ins talled or changed
on site via accessory kits. Resolution can be
changed from 300 dpi to 203 dpi, as well as
from 203 dpi to 300 dpi
4.09 in. /104 mm for 203 dpi
4.27 in./108 mm for 300 dpi
8 in./203 mm per second (203 dpi)
6 in./ 152 mm per second (300 dpi)
Full width, moveable reflective/black mark
sensor; multi-position transmissive/
gap sensor
39.0 in. /991 mm
Maximum outer diameter: 5.00 in./127 mm
Core inner diameter: 0.5 in. (12.7 mm) and 1.0 in.
(25.4 mm) s tandard, 1.5 in. (38.1), 2.0 in., (50.8 mm)
and 3.0 in. (76.2 mm) using optional adapters
0.003 in. (0.08 mm) min.; 0.0075 in. (0.19 05 mm)
max. (tear-o mode only)
Roll-fed or fan-fold, die cut or continuous with
or without black mark, tag stock, continuous
receipt paper, wristbands, linerless media*
* For use only with linerless printer model
2.6 in./66 mm (300 m); 1.34 in./34 mm (74 m)
984 ft. (300 m); 244 ft. (74 m)
• 1:4 media to ribbon (300 m)
• 1:1 media to ribbon (74 m)
MEDIA AND RIBBON CHARACTERISTICS CONTINUED
Ribbon Width1.33 in./33.8 mm ― 4.3 in. /109.2 mm
Ribbon Core I.D.
• 300 meter ribbon 1 in. /25.4 mm
• 74 meter ribbon 0.5 in./12.7 mm
OPERATING CHARACTERISTICS
Operating Temp.40° to 105° F/4.4° to 41° C
Storage Temp.-40 ° to 140° F/- 40° to 60° C
Operating
Humidity
Storage Humidity5% to 95% non-condensing
Electrical
10% to 90% non-condensing
Auto-detectable (PFC Compliant) 100-240VAC,
50- 60Hz; ENERGY STAR qualified
OPTIONS AND ACCESSORIES
Factory installed dispenser - label peel and
Media Handling
Communications
User Interface
Keyboard
Display Unit
Media Locking
Cabinet
Mounting Plate
Enclosed Power
Supply
present with label present sensor;
Factory installed cutter
Field installable aftermarket kits also available
Factory installed RS-232 auto-sensing Serial,
DB-9; factory installed Ethernet – 10/100 internal;
factory installed wireles s radio: 802.11ac Wi-Fi and
Bluetooth 4.1
Color LCD ( 320 x 240 resolution) with 5 status
icons, 1 0 button user interface
ZKDU keyboard display units for stand-alone
printing solutions
Mechanical lock with 2 keys; Kensington® lock
slot; available on ZD620d Healthcare only
Optional accessory to secure ZD Series printers
to countertops or shelves.
Attached power supply accessory for
cord-free installation
Codablock, PDF417, Code 49, DataMatrix,
MaxiCode, QR Code, MicroPDF, Aztec
16 resident expandable ZPL II bitmap fonts
Two resident scalable ZPL fonts
Five resident expandable EPL2 fonts
Native open-type font support
Unicode compliant for multi-language, on demand
thermal printing
China units include SimSun simplified Chinese font
64 MB user available non-volatile memory, 8 MB
user available SDRAM
PRINTER SUPPLIES
For industry-leading quality, service and thermal printing expertise,
choose Zebra Certified Supplies to ensure consistent, optimized
performance for your Zebra printer.
The ZD620
is ideal in:
Retail
• Return tags
• Asset labels
• Shelf labels
• Price markdowns
• Information labels
• Prescriptions
Healthcare
• Prescriptions
• Lab and
specimen labels
• Patient ID
wristbands
• Asset labels
• Blood and IV
bag labels
• Patient record
labels
Manufacturing
• Shipping labels
• Receiving labels
• Agency labels
• Packing list
• Inventory
• Asset tags
3
SPECIFICATION SHEET
ZD620 PERFORMANCE DESKTOP PRINTERS
ZD620 Specifications (continued)
REGULATORY
• IEC 60950-1, EN55022 Class B, EN 55024, EN61000-3-2, EN610003-3, FCC Class B, ICES-003, FCC 15.209; 15.247(d), IC RSS 247, EN
300 328, EN 301 893, EN 62311, cTUVus
• CE Mark ing, VCCI, C-Tick, S-Mark , CCC, CU, BSMI, KCC, SABS, INMetro, BIS, NOM
PRINT DNA SOFTWARE SOLUTIONS
Development
Tools
Management
Tools
Productivity
Tools
Visibility
Tools
Print DNA features may vary by model and a Suppor t Contract
may be required. For more information, please visit:
www.zebra.com/printdna
With faster, easier and smarter integration of Zebra
printers with your devices and applications, your
Zebra printing solu tions are up and running in less
time, with less cost.
Minimize IT eort and maximize IT control with
Print DNA management tools — the easy way
to add and manage any number of printers,
anyw here — from a hand ful of printers to
thousands of printers all around the world.
Reach new levels of productivit y with
innovations that streamline tasks and workflows,
optimize device performance and solve
tomorrow’s printing problems today.
Regardless of whether or not you have an
existing Mobile Device Management solution
in place, robust Visibility Tools provide
unparalleled insight into printer health, usage
and performance.
INCLUDED IN THE BOX
Printer, empt y ribbon take -up cores (1 in. and 0.5 in.)*, 300 m ribbon
core adapters for non-Zebra ribbon (2)*, AC power suppl y, power
cord(s), USB cable, Quick Start G uide, Regulatory Guide
* Empty ribbon take-up cores and ribbon core adapters included
with ZD620t models only
RECOMMENDED SERVICES
The Zebra OneCare Support Services portfolio
of Essential and Select helps protect your
critical operations and your printers wit h defined
service levels. For more information go to
www.zebra.com/zebraonecare
Zebra OneCare
Select
Zebra OneCare
Essential
Note: Service availability may vary by region.
Comprehensive Coverage, including printheads,
normal wear and accidental breakage
Priority access 24x7 li ve technical support and
software updates
Advance Replacement and Express Shipping
(Next Day Device Replacement)
Commissioning
Online Return Material Authorization (RMA)
support
Comprehensive Coverage, including printheads,
normal wear and accidental breakage
Priority access 8x5 live technical suppor t and
software updates
Three-day depot repair turnaround time plus free
return ground shipping
Online Return Material Authorization (RMA)
support