Zebra RP4T, QLn220, QLn320, QLn420, ZQ110 User Manual

...

User Guide

P1068791-004

© 2018 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label printer described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contai n ZPL

Equalizer

Circuit; E3®; Link-OS®, and Monotype Imaging fonts. Software © ZIH

, ZPL II®, and ZebraLink™ programs; Element Energy

logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

Circuit are registered

Bluetooth

is a registered trademark of Bluetooth SIG, Inc.

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”) . It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation. All specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

Radio Approvals Zebra Wireless WLAN printers are only approved for use in certain countries. In no event shall Zebra be liable for uses of Zebra Wireless WLAN printers that are contrary to loc al law. To determine whether you are allowed to use your Zebra Wireless WLAN printer in a specific country, check to see if the radio type number that is printed on the identification label of your device is listed on the radio approval list posted on the Zebra support site at

Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

http://support.zebra.com.

Part Number: P1068791-004

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Bluetooth-Enabled Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Bluetooth FAQ’s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

What is Bluetooth? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

What is Classic Bluetooth (BT)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

What is Bluetooth LE (BLE)? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

What is Bluetooth used for? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Is Bluetooth technology hardware or software? . . . . . . . . . . . . . . . . . . . . . . .11

What devices can communicate with Zebra’ s Bluetoot h printers? . . . . . . . . .11

What information can be transmitted via Bluetooth to Zebra printers?. . . . . .12

What is a master device and what is a slave device?. . . . . . . . . . . . . . . . . . .13

What is Link-OS

What type of security does Bluetooth support? . . . . . . . . . . . . . . . . . . . . . . .13

? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Minimum Security Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Bluetooth Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Secure Simple Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Bluetooth LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Man-In-The-Middle Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Print a Network Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Change Bluetooth Settings on Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Installing and Using Zebra Setup Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Connecting the Printer to a Windows 7 PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Connecting the Printer to a Windows 8 PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Connecting the Printer to a Windows 10 PC . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

3/27/18 Bluetooth® Wireless Guide P1068791-004

Contents

Connecting Mobile Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Connecting an Apple iOS device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Downloading Zebra Utilities from the App Store. . . . . . . . . . . . . . . . . . . . . . .42

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Troubleshooting Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

P1068791-004 Bluetooth® Wireless Guide 3/27/18

Overview

Use this chapter to familiarize yourself with Bluetooth® technology and the various Zebra

® printers that are Bluetooth enabled.

Contents

Bluetooth-Enabled Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Bluetooth FAQ’s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

What is Bluetooth?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

What is Classic Bluetooth (BT)? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

What is Bluetooth LE (BLE)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

What is Bluetooth used for?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Is Bluetooth technology hardware or software?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

What devices can communicate with Zebra’s Bluetooth printers?. . . . . . . . . . . . . . . . 11

What information can be transmitted via Bluetooth to Zebra printers? . . . . . . . . . . . . 12

What is a master device and what is a slave device? . . . . . . . . . . . . . . . . . . . . . . . . . 13

What is Link-OS

What type of security does Bluetooth support? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3/27/18 Bluetooth® Wireless Guide P1068791-004

Overview

Bluetooth-Enabled Printers

Table 1 • Bluetooth-Enabled Mobile Printers

Model LCD Wireless Options Capabilities

EM220II

• BT 3.0 + EDR (Standard)



• 802.11b/g (optional)

(EDR: Enhanced Data Rate)

• 1.89-inch print width

• 203 dpi/8 dpm

Apple iOS

Support



iMZ220

iMZ320

P4T/

RP4T

QLn220

QLn320

QLn420

• BT 2.1 (standard)



• Dual Radio (BT 3.0 + 802.11 a/b/g/n)

(optional)

• BT 2.1 (standard)



• Dual Radio (BT 3.0 + 802.11 a/b/g/n)

(optional)

• BT 2.0 (standard)



• 802.11b/g (optional)

• BT 2.1 (standard)



• Dual Radio (BT 3.0 + 802.11 a/b/g/n)

(optional)

• BT 2.1



• Dual Radio (BT 3.0 + 802.11 a/b/g/n)

• BT 2.1 (optional)



• Dual Radio (BT 3.0 + 802.11 a/b/g/n)

• 1.89-inch print width

• Link-OS

• 2.89-inch print width

• Link-OS

• 4.09-inch print width

• 203 dpi/8 dpm

• Supports 1.9-inch width

• Link-OS

• Supports 2.89- inch print

• Link-OS

• Supports 3.89-inch print

• Link-OS

width



ZQ110

ZQ320

Apple iOS support is available with the BT Classic option.

P1068791-004 Bluetooth® Wireless Guide 3/27/18

• BT 3.0 (Standard)



• 802.11b/g (optional)

Outdoor unit (Black)



Indoor unit (Silver/Black shown)

• BT (Classic, LE 4.0)

• Dual Radio (BT Classic, LE 4.0 +

802.11ac)

• Supports 2.28-inch width

• Supports 3.0-inch (76 mm)

& 3.15-inch (80 mm) print widths

• Link-OS



Bluetooth-Enabled Printers

Table 1 • Bluetooth-Enabled Mobile Printers

Model LCD Wireless Options Capabilities

ZQ510

• BT 4.0/LE + BT 3.0



• Dual Radio (BT 3.0 + 802.11 a/b/g/n)

• Supports 2.83-inch print

width

• Link-OS

Overview

Apple iOS

Support



ZQ520

Apple iOS support and Made for iPod, iPhone, iPad means that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and is certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iOS devices may affect wireless performance.

Note • QLn printers with SKUs QNx-xxNxxMxx-xx and QNx-xxCxxMxx-xx support Made for iPod iPhone iPad (MFi).

• BT 4.0/LE + BT 3.0



• Dual Radio (BT 3.0 + 802.11 a/b/g/n

* Apple iOS support is available with the BT Classic option.

• Supports 4.09-inch print

width

• Link-OS



3/27/18 Bluetooth® Wireless Guide P1068791-004

Overview

Bluetooth-Enabled Printers

Table 2 • Bluetooth-Enabled Desktop and Industrial Printers

Model LCD Wireless Options Capabilities

GX420t

• BT 2.0 (standard)



• BT 2.1 (optional)

• 802.11 a/b/g/n (optional)

• XML enabled printing

Apple iOS

Support



GX430t

GX420d

ZD410

ZD420

Series

ZD500

Series

ZD500R

Series

• BT2.0 (standard)



• BT 2.1 (optional)

• 802.11 a/b/g/n (optional)

• BT 2.0 Standard)



• BT 2.1 (optional)

• 802.11 a/b/g/n (optional)

• BLE (standard)



• BT 4.0 (Classic + BLE) + 802.11a/b/g/n/ac

(Optional)

• BLE (standard)



• BT 4.0 (Classic + BLE) + 802.11a/b/g/n/ac

(optional)

• BT 2.0 Standard



• Dual Radio (BT 3.0 + 802.11 a/b/g/n)

(optional)

• BT 200 (standard)



• Dual Radio (BT 3.0 + 802.11 a/b/g/n)

(optional)

• XML enabled printing

• Link-OS

• XML enabled printing

• Link-OS

• XML enabled printing

• Link-OS

• XML enabled printing

• RFID module

• Link-OS



ZD620

Series

ZT400 Series

Apple iOS support is available with the BT Classic option.

P1068791-004 Bluetooth® Wireless Guide 3/27/18

• BLE (optional)



• BT 4.0 (Classic + BLE) + 802.11a/b/g/n/ac

• BT 2.1+ EDR (standard)



• 802.11 a/b/g/n (optional)

(EDR: Enhanced Data Rate)

(optional)

• XML enabled printing

• Link-OS

• XML enabled printing

• Wired Ethernet (Built-in)

• 4 in.- & 6 in. print widths

• Link-OS





Table 2 • Bluetooth-Enabled Desktop and Industrial Printers

Model LCD Wireless Options Capabilities

ZT510

• BLE (standard)



• BT 4.0 (Classic + BLE) + 802.11a/b/g/n/ac

(optional)

ZT600

series

• BT 4.0 (standard)



• 802.11ac (optional)

* Apple iOS support is available with the BT Classic option.

Bluetooth-Enabled Printers

• XML enabled printing

• Wired Gigabit Ethernet

(Built-in)

• 4 in.-print widths

• Link-OS

• XML enabled printing

• RFID Capable

• Wired Gigabit Ethernet

(Built-in)

• 4 in.- & 6 in.-print widths

• Link-OS

Overview

Apple iOS

Support



3/27/18 Bluetooth® Wireless Guide P1068791-004

Overview

Bluetooth FAQ’s

Note •

accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and is certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iOS devices may affect wireless performance.

Apple iOS support and Made for iPod, iPhone, iPad means that an electronic

What is Bluetooth?

Bluetooth technology is the global wireless standard for enabling low energy, small range, secure connectivity for Bluetooth-enabled devices without the use of cables or wires. Bluetooth devices send and receive data over short distances using radio transmissions.

What is Classic Bluetooth (BT)?

Classic Bluetooth is a wireless small range network technology for streaming data applications such as voice communications. Classic Bluetooth provides a robust connection between devices such as headsets, cars, industrial sensors, an medical sensors.

What is Bluetooth LE (BLE)?

Bluetooth Low Energy (Bluetooth LE, BLE, or Bluetooth Smart) is a wireless short range network technology created for the healthcare, fitness, security, and home entertainment industries.

Bluetooth Low Energy is intended to provide considerably reduced power consumption compared to Bluetooth Classic, while maintaining a similar range of communications. Bluetooth low energy is a low power consumption device that operates in sleep mode most of the time and wakes up when a connection is initiated.

Note • It is recommended that only configuration functions should be performed over a

BLE connection. Printer configuration functions v ia BLE can be performed using Zebra's Printer Setup for Android.

P1068791-004 Bluetooth® Wireless Guide 3/27/18

Zebra Bluetooth Radio Range

Bluetooth technology (BT) operates in the unlicensed industrial, scientific, and medical (ISM) band using spread spectrum, frequency hopping, full-duplex signal at a nominal rate of 1600 hops/sec. The 2.4 GHz ISM band is available and unlicensed in most countries.

Classic Bluetooth Bluetooth Low Energy

Range Throughput

100 m (328 ft) 25 m (82 ft) 2 Mbps 100 kbps

Zebra Radios and BT Specifications

The Bluetooth radio inside Zebra printers complies with BT 2.0 Specification or BT Specification 2.1 (B-radio) or the BT Specification 3.0 (C-radio, or Dual Radio) or BT specification 4.0 and supports the SPP (Serial Port Profile). All print jobs sent to the printer will be done through the ZPS (Zebra Parser Service), which is basically a BT emulation of an RS-232 serial communication.

Overview

Bluetooth FAQ’s

What is Bluetooth used for?

Bluetooth capability is built into electronic devices and adapters. Bluetooth is a direct device-to-device connection which allows the user to wirelessly share data and other information between paired devices. A Bluetooth radio is designed to replace cables by taking the information normally carried by the cable and transmitting it over a radio frequency to a receiving Bluetooth radio device.

Is Bluetooth technology hardware or software?

It’s a combination of both. In products that contain Bluetooth, a small computer chip containing the Bluetooth radio is installed in the product. But it also needs software to connect to other products.

What devices can communicate with Zebra’s Bluetooth printers?

Any computer or hand-held device that has a Bluetooth radio inside and supports the SPP (Serial Port Profile) of the Bluetooth specification can communicate with Zebra Bluetooth printers.

Note • BLE-only printers can only communicate with hand-held devices supporting BLE.

3/27/18 Bluetooth® Wireless Guide P1068791-004

Overview

Bluetooth FAQ’s

What information can be transmitted via Bluetooth to Zebra printers?

All data that can be transmitted over a serial cable can be sent over Bluetooth. The practical and intended uses are data that has been formatted for printing of receipts, labels, and bar codes. Zebra provides a label creation utility called ZebraDesigner to facilitate the formatting of labels or text. For more information about ZebraDesigner, visit

www.zebra.com/software.

To view the Zebra Programming Guide, visit www.zebra.com/support.

Independent Software Vendors

Zebra partners with Independent Software Vendors (ISVs) to develop software and mobile applications for use with Zebra printers.The Zebra ISV program is designed to provide ISVs with access to the sale, marketing, and technical support that they will need to develop, integrate, and promote solutions in new markets around the globe. You can download a sample mobile application called Zebra Utilities from the App Store on an

iOS

service or from the Google Play store on an Android ™ device. See

Mobile Devices on page 40

device.

for instructions on setting up Zebra Utilities on your mobile

Connecting

Figure 1 • Zebra Utilities on Apple iPhone

To become a Zebra ISV Partner, please visit

http://www.zebra.com/us/en/partners/become-a-partner.html.

To find an ISV Partner, please visit http://www.zebra.com/findisv.html.

P1068791-004 Bluetooth® Wireless Guide 3/27/18

What is a master device and what is a slave device?

The master device refers to the device that initiates the connection with other Bluetooth devices. The slave device refers to the Bluetooth device that listens for and receives the connection information from the master device. Link-OS role-switching, allowing iOS

master devices to automatically reconnect.

enabled printers now support

What is Link-OS®?

Link-OS® was developed by Zebra Technologies to be a core set of applications that are supported across a wide range of smart phones, tablets, and other computer systems to help customers manage printers, connect devices and applications, in a building or across the globe. To learn more about Link-OS

, visit www.zebra.com/linkos.

What type of security does Bluetooth support?

The Bluetooth specification supports authentication and encryption. For the authentication algorithm, the size of the key used is always 128 bits. For the encryption algorithm, the key size may vary between 1 and 16 octets (8-128 bits).

Overview

Bluetooth FAQ’s

See

Security onpage15

for more information.

3/27/18 Bluetooth® Wireless Guide P1068791-004

Overview

Notes • ___________________________________________________________________

__________________________________________________________________________

Bluetooth FAQ’s

P1068791-004 Bluetooth® Wireless Guide 3/27/18

Security

This section explains the various security features included in Zebra® Bluetooth® enabled printers.

Contents

Minimum Security Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Bluetooth Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Secure Simple Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Bluetooth LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Man-In-The-Middle Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3/27/18 Bluetooth® Wireless Guide P1068791-004

+ 33 hidden pages

Zebra RP4T, QLn220, QLn320, QLn420, ZQ110 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual