Zebra ZD500 Desktop Printer Bluetooth User Guide

User Guide
P1068791-05EN
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Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.
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Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
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Publication Date
November 22, 2021
2
Contents
Overview............................................................................................................................................... 5
Bluetooth-Enabled Printers .............................................................................................. 5
Bluetooth FAQ’s............................................................................................................... 8
What is Bluetooth? ................................................................................................... 8
What is Bluetooth Classic (BT)?............................................................................... 8
What is Bluetooth Low Energy (LE)?........................................................................ 8
What is Bluetooth used for? ..................................................................................... 9
Is Bluetooth technology hardware or software? ....................................................... 9
What devices can communicate with Zebra’s Bluetooth printers? ........................... 9
What information can be transmitted via Bluetooth to Zebra printers?..................... 9
What is a central device and what is a peripheral device?....................................... 9
What is Link-OS?.................................................................................................... 10
What is Print DNA?................................................................................................. 10
What type of security does Bluetooth support? ...................................................... 10
Security............................................................................................................................................... 11
Minimum Security Mode................................................................................................. 11
Changing the Minimum Security Mode................................................................... 12
Bluetooth Pairing........................................................................................................... 13
Secure Simple Pairing ............................................................................................ 13
Bluetooth LE ........................................................................................................... 13
Man-In-The-Middle Protection ................................................................................ 14
Connectivity ........................................................................................................................................ 15
Connecting the Printer ................................................................................................... 15
Print a Network Configuration Label....................................................................... 15
Configuring Bluetooth Settings on Your Printer ............................................................. 17
Bluetooth Classic Discoverability ................................................................................... 17
Connecting the Printer to a Windows 10 PC.................................................................. 18
3
Contents
Troubleshooting ................................................................................................................................. 23
Troubleshooting Steps ................................................................................................... 23
4

Overview

Use this chapter to familiarize yourself with Bluetooth technology and the various Zebra printers that are Bluetooth enabled.

Bluetooth-Enabled Printers

Table 1 Bluetooth-Enabled Mobile Printers
Model Wireless Options
P4T BT 2.0 (standard)
802.11b/g (optional)
QLn420 BT 2.1 (optional)
Dual Radio (BT 3.0 + 802.11 a/b/g/n)
ZQ110 BT 3.0 (Standard)
802.11b/g (optional)
ZQ320 Outdoor unit (Black)
BT (Classic, LE 4.0)
Indoor unit (Silver/Black shown)
Dual Radio (BT Classic, LE
ZQ510 BT 4.0/LE + BT 3.0
Dual Radio (BT 3.0 + 802.11 a/b/g/n)
ZQ520 BT 4.0/LE + BT 3.0
Dual Radio (BT 3.0 + 802.11 a/b/g/n
* Apple iOS support is available with the BT Classic option.
Android
Suppor
t
Suppor
Apple
iOS
5
Overview
Table 1 Bluetooth-Enabled Mobile Printers (Continued)
Model Wireless Options
ZD230/ZD888 BT 4.1/LE
Apple iOS support and Made for iPod, iPhone, iPad means that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and is certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iOS devices may affect wireless performance.
NOTE: QLn printers with SKUs QNx-xxNxxMxx-xx and QNx-xxCxxMxx-xx support Made for iPod iPhone iPad.
* Apple iOS support is available with the BT Classic option.
Android
Suppor
t
Suppor
Apple
iOS
6
Overview
Table 2 Bluetooth-Enabled Desktop and Industrial Printers
Model Wireless Options
ZD410 Bluetooth LE (standard)
BT 4.0 (Classic + Bluetooth LE) +
802.11a/b/g/n/ac (Optional)
ZD420
Series
Bluetooth LE (standard)
BT 4.0 (Classic + Bluetooth LE) +
802.11a/b/g/n/ac (optional)
ZD500
Series
BT 2.0 Standard
Dual Radio (BT 3.0 + 802.11 a/b/g/n) (optional)
ZD500R
Series
BT 200 (standard)
Dual Radio (BT 3.0 + 802.11 a/b/g/n) (optional)
ZD620
Series
Bluetooth LE (optional)
BT 4.0 (Classic + Bluetooth LE) +
802.11a/b/g/n/ac (optional)
Android Support
*
*
*
Apple iOS
Support
ZE511/
BT 4.1
ZE521
ZT400 Series:
ZT410, ZT411,
ZT420, ZT421
BT 2.1+ EDR (standard)
802.11 a/b/g/n (optional)
(EDR: Enhanced Data Rate)
Apple iOS support and Made for iPod, iPhone, iPad means that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and is certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iOS devices may affect wireless performance.
* Apple iOS support is available with the BT Classic option.
7

Bluetooth FAQ’s

NOTE: Apple iOS support and Made for iPod, iPhone, iPad means that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and is certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iOS devices may affect wireless performance.

What is Bluetooth?

Bluetooth technology is the global wireless standard for enabling low energy, small range, secure connectivity for Bluetooth-enabled devices without the use of cables or wires. Bluetooth devices send and receive data over short distances using radio transmissions.

What is Bluetooth Classic (BT)?

Bluetooth Classic is a wireless small range network technology for streaming data applications such as voice communications. Bluetooth Classic provides a robust connection between devices such as headsets, cars, industrial sensors, an medical sensors.
Overview

What is Bluetooth Low Energy (LE)?

Bluetooth Low Energy (Bluetooth LE or Bluetooth Smart) is a wireless short range network technology created for the healthcare, fitness, security, and home entertainment industries.
Bluetooth Low Energy is intended to provide considerably reduced power consumption compared to Bluetooth Classic, while maintaining a similar range of communications. Bluetooth Low Energy is a low power consumption device that operates in sleep mode most of the time and wakes up when a connection is initiated.
NOTE: It is recommended that only configuration functions should be performed over a Bluetooth LE connection. Printer configuration functions via Bluetooth LE can be performed using Zebra's Printer Setup for Android.
Zebra Bluetooth Radio Range
Bluetooth technology (BT) operates in the unlicensed industrial, scientific, and medical (ISM) band using spread spectrum, frequency hopping, full-duplex signal at a nominal rate of 1600 hops/sec. The 2.4 GHz ISM band is available and unlicensed in most countries.
Bluetooth Classic Bluetooth Low Energy
Range 100 m (328 ft) 25 m (82 ft)
Throughput 2 Mbps 100kbps
Zebra Radios and BT Specifications
The Bluetooth radio inside Zebra printers complies with BT 2.0 Specification or BT Specification 2.1 (B-radio) or the BT Specification 3.0 (C-radio, or Dual Radio) or BT specification 4.0 and supports the SPP (Serial Port Profile). All print jobs sent to the printer will be done through the ZPS (Zebra Parser Service), which is basically a BT emulation of an RS-232 serial communication.
The Desktop printers (ZD621 and ZD421) released in 2021 support Bluetooth Low Energy 5 (Bluetooth LE5).
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