DS9808-R
DIGITAL SCANNER
PRODUCT REFERENCE
GUIDE SUPPLEMENT
DS9808-R
PRODUCT REFERENCE GUIDE SUPPLEMENT
72E-132822-03
Revision A
March 2015
ii DS9808-R Product Reference Guide Supplement
© 2015 Symbol Technologies, Inc.
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without permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying,
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without notice.
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portion thereof.
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Zebra Technologies Corporation
Lincolnshire, IL U.S.A.
http://www.zebra.com
Warranty
For the complete Zebra hardware product warranty statement, go to:
http://www.zebra.com/warranty.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 4/2010 Initial release
-02 Rev A 5/2012 Remove separate Canada / Mexico configurations
-03 Rev A 3/2015 Zebra rebranding
iii
iv DS9808-R Product Reference Guide Supplement
TABLE OF CONTENTS
About This Guide
Introduction..................................................................................................................................... vii
Configurations................................................................................................................................. vii
Availability................................................................................................................................. viii
Upgrading a DS9808 to DS9808-R........................................................................................... viii
Chapter Descriptions...................................................................................................................... ix
Notational Conventions................................................................................................................... ix
Related Documents........................................................................................................................ x
Service Information......................................................................................................................... x
Chapter 1: Getting Started
Introduction .................................................................................................................................... 1-1
Unpacking ...................................................................................................................................... 1-2
Interfaces ....................................................................................................................................... 1-2
Setting Up the Digital Scanner ....................................................................................................... 1-2
Connecting the Interface Cable ............................................................................................... 1-2
Connecting to a USB Interface ................................................................................................ 1-3
Connecting to an RS-232/SSI Interface ................................................................................... 1-4
Connecting to an IBM 468X/469X Interface ............................................................................. 1-5
Chapter 2: Data Capture
Introduction .................................................................................................................................... 2-1
Beeper Definitions ......................................................................................................................... 2-2
LED Definitions .............................................................................................................................. 2-4
Reading RFID Tags ....................................................................................................................... 2-5
Hands-Free RFID ..................................................................................................................... 2-5
Hand-Held RFID ...................................................................................................................... 2-6
RFID Reading Recommendations ........................................................................................... 2-6
Chapter 3: RFID Preferences
Introduction .................................................................................................................................... 3-1
Scanning Sequence Examples ...................................................................................................... 3-2
Errors While Scanning ................................................................................................................... 3-2
vi DS9808-R Product Reference Guide Supplement
RFID Preferences Parameter Defaults .......................................................................................... 3-2
RFID Preferences .......................................................................................................................... 3-4
Multifunction Mode Triggering .................................................................................................. 3-4
Host Triggering ........................................................................................................................ 3-9
RFID Beeper Tone ................................................................................................................... 3-11
RFID Same Tag Timeout ......................................................................................................... 3-12
RFID Automatic Presentation Mode ........................................................................................ 3-14
RFID Trigger Mode .................................................................................................................. 3-15
RFID Data Transmission Format ............................................................................................. 3-16
RFID Transmit Raw with PC Bytes .......................................................................................... 3-20
RFID Transmit Unknown Tag Data .......................................................................................... 3-20
RFID Antenna Selection .......................................................................................................... 3-21
RFID Antenna Power in Hand-Held Mode ............................................................................... 3-22
RFID Antenna Power in Hands-Free Mode ............................................................................. 3-24
RFID Hands-Free Idle Timeout ................................................................................................ 3-26
Chapter 4: SSI Interface
Introduction .................................................................................................................................... 4-1
Simple Serial Interface Default Parameters ................................................................................... 4-2
SSI Host Parameters ..................................................................................................................... 4-3
Baud Rate ................................................................................................................................ 4-3
Parity ........................................................................................................................................ 4-4
Check Parity ............................................................................................................................. 4-5
Software Handshaking ............................................................................................................. 4-5
Host RTS Line State ................................................................................................................ 4-6
Decode Data Packet Format .................................................................................................... 4-6
Host Serial Response Time-out ............................................................................................... 4-7
Host Character Time-out .......................................................................................................... 4-8
Multipacket Option ................................................................................................................... 4-9
Interpacket Delay ..................................................................................................................... 4-10
Event Reporting ............................................................................................................................. 4-11
Decode Event .......................................................................................................................... 4-11
Boot Up Event .......................................................................................................................... 4-12
Parameter Event ...................................................................................................................... 4-12
Chapter 5: Advanced Data Formatting
Introduction .................................................................................................................................... 5-1
Chapter 6: Maintenance & Technical Specifications
Introduction .................................................................................................................................... 6-1
Maintenance .................................................................................................................................. 6-1
Troubleshooting ............................................................................................................................. 6-2
Technical Specifications ................................................................................................................ 6-3
Appendix A: Numeric Bar Codes
Numeric Bar Codes ....................................................................................................................... A-1
Cancel ............................................................................................................................................ A-2
Index
ABOUT THIS GUIDE
Introduction
The DS9808-R Product Reference Guide Supplement provides the unique reading and programming procedures
for the DS9808-R (DS9808 with RFID) digital scanner. This guide is intended as a supplement to the DS9808
Product Reference Guide, p/n 72E-112999-xx. For information and procedures common to the DS9808 series of
products, refer to the Product Reference Guide.
Configurations
This guide addresses the following DS9808-R configurations.
Configuration Scan Range
DS9808-SR00007C1WR Standard No 902 – 928 Mhz United States, Canada,
DS9808-DL00007C1WR Standard Yes 902 – 928 Mhz United States
DS9808-LR20007C1WR Long No 902 – 928 Mhz United States, Canada,
DS9808-LL20007C1WR Long Yes 902 – 928 Mhz United States
DL
Parsing
RFID Availability
Mexico, Columbia,
El Salvador, Guatemala
Mexico, Columbia,
El Salvador, Guatemala
viii DS9808-R Product Reference Guide Supplement
Availability
The DS9808-R is only available for the countries listed below.
NOTE This list may be updated if other countries are added. Check with your local Zebra sales representative for
the latest information on availability in your country.
Configuration Countries Supported
DS9808-SR00007C1WR United States, Canada, Mexico, Columbia,
El Salvador, Guatemala
DS9808-DL00007C1WR United States
DS9808-LR20007C1WR United States, Canada, Mexico, Columbia,
El Salvador, Guatemala
DS9808-LL20007C1WR United States
Upgrading a DS9808 to DS9808-R
DS9808 customers in countries listed above can upgrade cert ain DS980 8 models to DS9808-R. Z ebra's rep air
centers perform the upgrades, ensuring like-new factory performance. Contact Zebra support at (800)
653-5350 for upgrade pricing and instructions.
The following DS9808 models can be upgraded to DS9808-R:
DS9808 Model Can be upgraded to:
DS9808-LR20007CRWR DS9808-LR20007C1WR
DS9808-LL20007CRWR DS9808-LL20007C1WR
Review the following differences between the DS9808 and the DS9808-R before deciding to upgrade.
Feature DS9808 DS9808-R
Multiple Interfaces Supported USB, RS-232, RS-485
(port 9b, 5b, and 17b),
keyboard wedge
Optional DC Power Supply 5 VDC power supply required for
RS-232 and keyboard wedge only
Wall Mount Bracket Supported Not supported
Checkpoint EAS EAS optional EAS not supported
USB, RS-232, RS-485
(port 9b and 5b).
No keyboard wedge support.
12 VDC power supply required for
USB (series A only), RS-232, and
RS-485 (port 5b only)
Chapter Descriptions
*Baud Rate 9600
Feature/Option
* Indicates Default
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started provides a product overview, unpacking instructions, and cable connection
information.
•
Chapter 2, Data Capture describes parts of the RFID digital scanner, beeper and LED definitions, and
how to use the scanner to read tags.
•
Chapter 3, RFID Preferences describes RFID preference features and provides programming bar codes
for selecting these features.
•
Chapter 4, SSI Interface describes how to set up the RFID digital scanner with a Simple Serial Interface
(SSI) host.
•
Chapter 5, Advanced Data Formatting briefly describes ADF, a means of customizing data before
transmission to the host device, and includes a reference to the ADF Programmer Guide.
•
Chapter 6, Maintenance & Technical Specifications provides information on how to care for the RFID
digital scanner, troubleshooting, and technical specifications.
•
Appendix A, Numeric Bar Codes includes the numeric bar codes to scan for parameters requiring
specific numeric values.
About This Guide ix
Notational Conventions
The following conventions are used in this document:
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
•
Bold text is used to highlight the following:
• Key names on a keypad
• Button names on a screen.
•
bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
•
Throughout the programming bar code menus, asterisks (*) are used to denote default parameter
settings.
x DS9808-R Product Reference Guide Supplement
Related Documents
•
DS9808 Product Reference Guide, p/n 72E-112999-xx - provides detailed setup and programming
information for the DS9808 digital scanner.
•
DS9808-R Quick Start Guide, p/n 72-125703-xx - provides general information for getting started with
the DS9808-R digital scanner, and includes basic set up and operation instructions.
•
Advanced Data Formatting Programmer Guide, p/n 72E-69680-xx - provides information on ADF, a
means of customizing data before transmission to a host.
For the latest version of this guide and all Zebra guides, go to: http://www.zebra.com/support.
Service Information
If you have a problem using the equipment, contact your facility's technical or systems support. If there is a
problem with the equipment, they will contact the Zebra Global Customer Support Center at:
http://www.zebra.com/support.
When contacting Zebra support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Zebra responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements.
If your problem cannot be solved by Zebra support, you may need to return your equipment for servicing and
will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the unit s improperly can possibly void the warranty.
If you purchased your business product from a Zebra business partner, please contact that business partner
for support.
CHAPTER 1 GETTING STARTED
Introduction
The DS9808-R digital scanner combines 1D and 2D bar code scanning and superior RFID tag reading and
transfer with a light-weight, hands-free/hand-held design. The digital scanner’s built-in stand seamlessly
accommodates both counter-top and hand-held use. Whethe r in hands-free (presentation) or hand-held mode,
the digital scanner ensures comfort and ease of use for extended periods of time.
Figure 1-1
DS9808-R Digital Scanner
1 - 2 DS9808-R Product Reference Guide Supplement
Clip
To host
Interface cable port
Interface cable modular connector
Unpacking
Remove the digital scanner from its packing and inspect it for damage. If the scanner was damaged in transit,
contact the Zebra Global Customer Support Center. See <Blue><Italic>page x for contact information. KEEP
THE PACKING. It is the approved shipping container; use this to return the equipment for servicing.
Interfaces
The DS9808-R digital scanner supports the following interfaces. Refer to the DS9808 Product Reference
Guide for more information.
•
USB
•
Standard RS-232
•
IBM 468X/469X
•
Simple Serial Interface (SSI) (RFID configuration only)
Setting Up the Digital Scanner
Connecting the Interface Cable
NOTE Different interfaces require different cables. The connectors illustrated in the following sections are
examples only. Connectors vary from those illustrated, but the steps to connect the digital scanner are the
same.
1. Plug the interface cable modular connector into the cable interface port on the bottom of the digital
scanner’s base.
Figure 1-2
2. Gently tug the cable to ensure the connector is secure.
Installing the Interface Cable
Getting Started 1 - 3
USB Connector
USB Interface Cable
Power Supply Adapter Cable
Power Supply
Removing the Interface Cable
1. Press the cable’s modular connector clip through the access slot in the digital scanner’s base.
Figure 1-3
2. Carefully slide out the cable.
3. Follow the steps for Connecting the Interface Cable to connect a new cable.
Removing the Cable
Connecting to a USB Interface
1. Plug the USB interface cable series A connecto r in the USB host or hub, or plu g the Plus Power connector
into an available port on the IBM SurePOS terminal.
2. If not using a PowerPlus cable, connect external power:
a. Plug the power supply adapter cable into the power jack on the interface cable.
b. Connect the other end of the power supply adapter cable to the power supply.
c. Plug the power supply into an AC outlet.
Figure 1-4
USB Connection
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RS-232/SSI Interface Cable
Serial Connector
Power Supply Adapter Cable
Power Supply
3. Select the USB device type by scanning the appropriate bar code from the DS9808 Product Reference
Guide.
4. On first installation when using Windows, the software prompts to select or install the Human Interface
Device driver. To install this driver, provided by Windows, click Next through all the choices and click
Finished on the last choice. The digital scanner powers up during this installation.
Connecting to an RS-232/SSI Interface
1. Connect the RS-232/SSI interface cable to the serial port on the host.
2. Connect the power supply adapter cable to the serial connector end of the interface cable.
3. Connect the other end of the power supply adapter cable to the power supply.
4. Plug the power supply into an AC outlet.
Figure 1-5
5. Select the RS-232 host type by scanning the appropriate bar code from the DS9808 Product Reference
RS-232 Direct Connection
Guide, or if using SSI scan the appropriate baud rate bar code from Baud Rate on page 4-3 that matches
the host’s baud rate setting.
Getting Started 1 - 5
IBM 46XX
Interface Cable
IBM 46XX
Interface Cable
Power Supply
Adapter Cable
Power Supply
Port 5B
Port 9B
Connecting to an IBM 468X/469X Interface
1. Connect the IBM 46XX interface cable to the appropriate port on the host (Port 9B or Port 5B).
2. If using Port 5B, connect power (Port 9B does not require a separate power supp ly):
a. Connect the power supply adapter cable to the power jack on the interface cable.
b. Connect the other end of the power supply adapter cable to the power supply.
c. Plug the power supply into an AC outlet.
Figure 1-6
3. Select the port address by scanning the appropriate bar code from DS9808 Product Reference Guide.
IBM 468X/469X Connection
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CHAPTER 2 DATA CAPTURE
Scan Window
Trigger A
LED
Interface cable port
RFID LED
RFID Module
Trigger B
Introduction
This chapter provides beeper and LED definitions, and techniques involved in reading RFID tags.
Figure 2-1
Parts
RFID
2 - 2 DS9808-R Product Reference Guide Supplement
Beeper Definitions
The digital scanner issues different beep sequences and patterns to indicate status. Table 2-1 defines beep
sequences that occur during both normal scanning and while programming the digital scanner.
Table 2-1
Standard Use
Low/medium/high beeps Power up.
Short high beep A bar code symbol was decoded (if decode beeper is enabled).
4 long low beeps Transmission error.
5 low beeps Conversion or format error.
Low/low/low/extra low beeps RS-232 receive error.
High beep The digital scanner detected a <BEL> character over RS-232.
RFID
Medium-high (two-tone) beep An RFID tag was read (if RFID read beeper is enabled).
High-medium/low/low beeps Unexpected RFID indication.
Image Capture
Low beep Snapshot mode started or completed.
High/low beeps Snapshot mode timed out.
Beeper Definitions
Beeper Sequence Indication
Parameter Menu Scanning
Low/high beeps Input error; incorrect bar code, progr amming sequence, or
High/low beeps Keyboard parameter selected. Enter value using numeric bar codes.
High/low/high/low beeps Successful program exit with change in parameter setting.
Code 39 Buffering
High/low beeps New Code 39 data was entered into the buffer.
3 long high beeps Code 39 buffer is full.
High/low/high beeps The Code 39 buffer was erased.
Low/high/low beeps The Code 39 buffer was erased or there was an attempt to clear or transmit an
empty buffer.
Low/high beeps A successful transmission of buffered data.
Cancel
scanned.
Data Capture 2 - 3
Table 2-1
Macro PDF
2 low beeps
2 long low beeps
3 long low beeps Out of memory. There is not enough buffer space to store the current MPDF
4 long low beeps Bad symbology. Scanned a 1D or 2D bar code in a MPDF sequence, a
5 long low beeps Flushing MPDF buffer.
Fast warble beep Aborting MPDF sequence.
Low/high beeps Flushing an already empty MPDF buffer.
Host Specific
USB only
4 short high beeps The digital scanner has not completed initialization. Wait several seconds and
Beeper Definitions (Continued)
Beeper Sequence Indication
MPDF sequence buffered.
File ID error. A bar code not in the current MPDF sequence was scanned.
symbol.
duplicate MPDF label, a label in an incorrect order, or trying to transmit an
empty or illegal MPDF field.
scan again.
Low/medium/high beeps
upon scanning a USB device
type
Low/medium/high beeps
occur more than once
RS-232 only
1 short high beep A <BEL> character is received and Beep on <BEL> is enabled.
Communication with the host must be established before the digital scanner
can operate at the highest power level.
The USB host can put the digital scanner in a state where power to the
scanner is cycled on and off more than once. This is normal and usually
happens when the PC cold boots.
2 - 4 DS9808-R Product Reference Guide Supplement
LED Definitions
In addition to beep sequences, the digital scanner uses a two-color LED to indicate st atus. Table 2-2 defines
LED colors that display during scanning.
Table 2-2
Hand-Held Scanning Standard Use
Green A bar code was successfully decoded or an RFID tag was read.
Red Transmission error, conversion or format error, or RS-232 receive error.
Off No power is applied to the digital scanner, or the scanner is on and ready to scan.
Hands-Free (Presentation) Scanning Standard Use
Green The scanner is on and ready to scan.
Momentarily Off A bar code was successfully decoded or an RFID tag was read.
Red Transmission error, conversion or format error, or RS-232 receive error.
Off No power is applied to the digital scanner, or the scanner is in low power mode.
RFID LED (on the RFID module)
Off The RFID module is inactive.
On The RFID module is ready to read tags.
Momentarily Off The RFID module read a tag.
Standard LED Definitions
LED Indication
Slow blinking The RFID module is polling for new tags.
Parameter Programming
Green Number expected. Enter value using numeric bar codes.
Successful program exit with change in parameter setting.
Red Input error: incorrect bar code, programming sequence, or Cancel scanned.
ADF Programming
Green Enter another digit. Add leading zeros to the front if necessary.
Enter another alphabetic character or scan the
All criteria or actions cleared for current rule, continue entering rule.
Delete last saved rule. The current rule is left intact.
All rules deleted.
Blinking Green Enter another criterion or action, or scan the
Green after Blinking Rule saved. Rule entry mode exited.
Cancel rule entry. Rule entry mode exited because of an error or the user asked to
exit rule entry.
Red Out of rule memory. Erase some existing rules, then try to save rule again.
Entry error, wrong bar code scanned, or criteria/action list is too long for a rule.
Re-enter criterion or action.
End of Message
Save Rule
bar code.
bar code.
Reading RFID Tags
NOTE The top surface of the digital scanner base may feel slightly warm. This is normal and does not indicate a
problem.
Hands-Free RFID
Data Capture 2 - 5
The digital scanner is in
operates in continuous (constant-on) mode by default, where it automatically reads RFID tags within the radio
frequency (RF) field of view.
Figure 2-2
The digital scanner beeps and the RFID LED momen tarily turns off upon a tag read.
If the digital scanner does not observe any new RFID tags within the RFID Hands-Free Idle Timeout on page
3-26, it reduces power consumption by polling for tags once a second.
RFID in Hands-Free Mode
hands-free mode
when it sits on a countertop. In this mode, the digital scanner
2 - 6 DS9808-R Product Reference Guide Supplement
Hand-Held RFID
In hand-held mode, press the trigger to read all RFID tags within the RF field of view. Release the trigger to
stop reading tags.
Figure 2-3
The digital scanner beeps and the RFID LED momentarily turns off upon a tag read.
RFID in Hand-Held Mode
DS9808-LR/LL Multifunction Trigger
The DS9808-LR/LL digital scanner includes a multifunction trigger which you can program to quickly switch
between imaging, laser scanning, and/or RFID reading. See Multifunction Mode Triggering on page 3-4 for
more information.
RFID Reading Recommendations
•
When holding the digital scanner, don’t allow your fingers to get any closer to the antenna structure (in
the base) than necessary. This can shield the tag from the RFID reader and reduce performance.
•
When reading multiple items, it is highly recommended to pass one item at a time past the digital
scanner. While you can pass many items at a time by the digital scanner, it can be difficult to correlate
multiple beeps to multiple items at once and errors can occur.
•
Use care when reading metal items. The metals can reduce tag read range or in some cases shield the
tag from the reader. Always correlate the read beep with the item the digital scanner is reading (as with
bar code scanning).
•
Never hold the RFID tag of the item the digital scanner is reading. Instead, hold the item and let the tag
hang free.
•
Orient the tag toward the digital scanner if it has difficulty reading the tag. Waving often helps.
•
If all else fails, scan the item’s bar code.
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