Austin Headquarters
14000 Summit Road
Austin, TX 78728
Document:
Page:
1 of 8
Revision:
1.0
Date:
17JULY13
Title:
XPLORE RangerX Software Image update
XPLORE TECHNOLOGIES
RANGERX SOFTWARE IMAGE UPDATE
Xplore Technologies, Inc.
14000 Summit Drive
Suite 900
Austin, TX 78728
Page 1 of 8
Austin Headquarters
14000 Summit Road
Austin, TX 78728
Document:
Page:
2 of 8
Revision:
1.0
Date:
17JULY13
Title:
XPLORE RangerX Software Image update
Table of Contents
TABLE OF CONTENTS ................................................................................................................................................... 2
1. RANGERX SW IMAGE UPDATE PROCEDURE .......................................................................................... 3
2. XPLORE SUPPORT ........................................................................................................................................... 8
Page 2 of 8
Austin Headquarters
14000 Summit Road
Austin, TX 78728
Document:
Page:
3 of 8
Revision:
1.0
Date:
17JULY13
Title:
XPLORE RangerX Software Image update
1. RangerX SW image update procedure
This document explains the procedure to re-flash the Android Software Image onto your
Xplore Technologies RangerX rugged tablet device using Android recover mode.
IMPORTANT INFORMATION. READ BEFORE ATTEMPTING TO RE-FLASH THE
SOFTWARE ON YOUR UNIT.
**********This procedure will re-flash the entire image and ***************************
**********SW changes made to the unit by the customer before the re-flash *******
**********WILL BE LOST. Customers should plan appropriately to reload *******
**********changes made if a new image is flashed onto the RANGERX unit *******
1.1 Re-Flashing of RANGERX units through Android recovery mode
From time to time, it may be necessary for Xplore Technologies to provide
upgraded SW images for the device which corrects known issues or
improves functionality. All SW images will be provided in a binary format in
a manner to be loaded onto the unit using Android standard recovery mode
process.
It is best practice to have the units powered by AC adapter during this reflashing operation. The procedure for re-flashing the unit through recovery
mode is highlighted below:
Page 3 of 8
Austin Headquarters
14000 Summit Road
Austin, TX 78728
Document:
Page:
4 of 8
Revision:
1.0
Date:
17JULY13
Title:
XPLORE RangerX Software Image update
a. Copy the SW update image .zip file provided by Xplore
Volume Down
Power On
MicroSD slot
Technologies to a microSD card (do not unzip the package).
b. Depress and continue to Hold volume down button
c. Press and release Power on button while depressing volume
down button
d. Wait approx. 5 seconds and release volume down button
e. Device should boot into “Droid” screen
f. Load card into microSD slot in Tomcat unit with SDCard
contacts facing up
Page 4 of 8
Austin Headquarters
14000 Summit Road
Austin, TX 78728
Document:
Page:
5 of 8
Revision:
1.0
Date:
17JULY13
Title:
XPLORE RangerX Software Image update
g. Use volume up/down to navigate menu options
Volume Down
Volume Up
Instruction step (h.)
Home Button
h. Select “apply update from /sdcard”
i. Depress and release home button to enter
Page 5 of 8
Austin Headquarters
14000 Summit Road
Austin, TX 78728
Document:
Page:
6 of 8
Revision:
1.0
Date:
17JULY13
Title:
XPLORE RangerX Software Image update
j. Select file name of file copied to SD Card in step (a.) in the
Instruction step (j.)
Home Button
menu to flash the unit
k. Depress and release home button to enter
Page 6 of 8
Austin Headquarters
14000 Summit Road
Austin, TX 78728
Document:
Page:
7 of 8
Revision:
1.0
Date:
17JULY13
Title:
XPLORE RangerX Software Image update
l. Wait for device to finish loading image (may take a couple of
Instruction step (n.)
Instruction step (l.)
minutes) “Install from sdcard complete.” message will display
n. Hit home button to select “power off system now” from menu
options
o. Power-on device as normal
Page 7 of 8
Austin Headquarters
14000 Summit Road
Austin, TX 78728
Document:
Page:
8 of 8
Revision:
1.0
Date:
17JULY13
Title:
XPLORE RangerX Software Image update
p. The below screen should appear if your unit has been updated
successfully.
2. Xplore Support
If you purchased your tablet from an authorized Xplore dealer,
contact the dealer for service and support.
If you purchased your tablet directly from Xplore, use any of the
following methods to contact Xplore for service and support:
Web site http://www.xploretech.com
E-mail customersupport@xploretech.com
Toll free 1-866-296-8541, extension 222
Fax 1-512-336-7791
Page 8 of 8
Loading...