No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying,
recording, or information storage and retrieval systems. The material in this manual is subject to change
without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Zebra grants to the user a non-transferable and non-exclusive license to use each software
or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be
assigned, sublicensed, or otherwise transferred by the user without prior written consent of Zebra. No right to
copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall
not modify, merge, or incorporate any form or portion of a licensed program with other program material, create
a derivative work from a licensed program, or use a licensed program in a network without written permission
from Zebra. The user agrees to maintain Zebra’s copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not
to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any
portion thereof.
Zebra reserves the right to make changes to any software or product to improve reliability, function, or design.
Zebra does not assume any product liability arising out of, or in connection with, the application or use of any
product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Zebra Technologies
Corporation, intellectual property rights. An implied license only exists for equipment, circuits, and subsystems
contained in Zebra products.
Zebra and the Zebra head graphic are registered trademarks of ZIH Corp. The Symbol logo is a registered
trademark of Symbol Technologies, Inc., a Zebra Technologies company.
Zebra Technologies Corporation
Lincolnshire, IL U.S.A.
http://www.zebra.com
Revision History
Changes to the original manual are listed below:
ChangeDateDescription
-01 Rev. A01/2011Initial release.
-01 Rev. B10/2012Update Shift key functionality for latest software versions. Add new Four Slot
-01 Rev. C9/2013Update Alpha key functionality in Appendix C.
-02 Rev A12/2014Zebra rebranding
-02 Rev B4/2015Zebra rebranding
iii
Charge Only cradle and Four Slot Ethernet cradle support.
ivMC9190-G User Guide
Table of Contents
Revision History ......................................................................................................................................... iii
About This Guide
Introduction ........................................................................................................................................... ix
Documentation Set ......................................................................................................................... ix
Configurations....................................................................................................................................... ix
Software Versions................................................................................................................................. x
AKU Version for Mobile 6.5 Devices............................................................................................... x
OEM Version................................................................................................................................... x
BTExplorer Software....................................................................................................................... x
Fusion Software.............................................................................................................................. x
Chapter Descriptions ............................................................................................................................ xi
Notational Conventions......................................................................................................................... xi
Related Documents and Software ........................................................................................................ xii
Service Information............................................................................................................................... xii
Getting Started ..................................................................................................................................... 1-2
Installing the Main Battery ................................................................................................................... 1-2
Charging the Battery ............................................................................................................................ 1-3
Charging the Main Battery and Memory Backup Battery ............................................................... 1-3
LED Indicators ..................................................................................................................................... 2-17
Entering Data ....................................................................................................................................... 2-18
Using the Power Button ....................................................................................................................... 2-19
Wireless LAN ....................................................................................................................................... 2-19
Windows CE Devices ..................................................................................................................... 2-19
Windows Mobile 6.5 Devices ......................................................................................................... 2-20
Free Fall Detection ......................................................................................................................... 2-21
Using a Wired Headset ........................................................................................................................ 2-22
Using a Bluetooth Headset .................................................................................................................. 2-22
Resetting the MC9190-G ..................................................................................................................... 2-22
Windows CE 6.0 Devices ............................................................................................................... 2-22
Performing a Warm Boot ......................................................................................................... 2-22
Performing a Cold Boot ............................................................................................................ 2-23
Windows Mobile 6.5 Devices ......................................................................................................... 2-23
Performing a Warm Boot ......................................................................................................... 2-23
Performing a Cold Boot ............................................................................................................ 2-23
Battery Health ...................................................................................................................................... 2-24
Waking the MC9190-G ........................................................................................................................ 2-24
Table of Contentsvii
Chapter 3: Data Capture
Scan LED Indicators ............................................................................................................................ 3-1
Features ............................................................................................................................................... B-1
This guide covers various software configurations and references are made to operating system or software
versions for:
•
Adaptation Kit Update (AKU) version
•
OEM version
•
BTExplorer version
•
Fusion version.
AKU Version for Mobile 6.5 Devices
To determine the Adaptation Kit Update (AKU) version on a Mobile 6.5 device:
Ta p Start > Settings > System > About > Version.
The second line lists the operating system version and the build number. The last part of the build number
represents the AKU number. For example, Build 23103.5.3.3 indicates that the device is running AKU version
5.3.3.
OEM Version
To determine the OEM software version:
On Mobile 6.5, tap Start > Settings > System > System Information > System.
On CE 6.0, tap Start > Settings > Control Panel > System Information > System.
BTExplorer Software
NOTEBy default, the Microsoft Bluetooth stack is enabled. BTExplorer application is only available when the
StoneStreet One Bluetooth stack is enabled. Refer to the MC9190-G Integrator Guide for information on
selecting the Bluetooth stack.
To determine the BTExplorer software version:
On Mobile 6.5, tap Start > BTExplorer > Menu > About.
On CE 6.0, tap BTExplorer icon > Show BTExplorer > File > About.
Fusion Software
To determine the Fusion software version:
On Mobile 6.5, tap Start > Wireless Companion > Wireless Status > Versions.
On Windows CE 6.0, tap Wireless Strength icon > Wireless Status > Versions or tap Start > Programs > Fusion > Wireless Status > Versions.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started, provides information on getting the mobile computer up and running for the first
time.
•
Chapter 2, Operating the MC9190-G, explains how to use the mobile computer. This includes instructions for
powering on and resetting the mobile computer, entering and capturing data.
•
Chapter 3, Data Capture, provides information on the data capture options available on the MC9190-G.
•
Chapter 4, Using Bluetooth, explains how to perform Bluetooth functionality on the mobile computer.
•
Chapter 5, Accessories, describes the accessories available for the mobile computer and how to use the
accessories with the mobile computer.
•
Chapter 6, Maintenance & Troubleshooting, includes instructions on cleaning and storing the mobile
computer, and provides troubleshooting solutions for potential problems during mobile computer operation.
•
Appendix A, Specifications, includes a table listing the technical specifications for the mobile computer.
•
Appendix B, Voice Quality Manager, provides information on Voice Quality Manager software.
About This Guidexi
•
Appendix C, Keypads, contains the keypad functions/special characters for the keypad.
Notational Conventions
The followingconventions are used in this document:
•
“Mobile computer” refers to the MC9190-G hand-held computer.
•
Italics are used to highlight the following:
• Chapters and sections in this guide
• Related documents
•
Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
xiiMC9190-G User Guide
Related Documents and Software
The following documents provide more information about the MC9190 mobile computers.
•
MC9190-G Quick Start Guide, p/n 72-139206-xx
•
MC9190-G Regulatory Guide, p/n 72-139207-xx
•
MC9190-G Integrator Guide, p/n 72E-140937-xx
•
Enterprise Mobility Developer Kits (EMDKs), available at: http://www.zebra.com/support.
•
Device Configuration Package (DCP for MC9190c60) and Platform SDK (PSDK9190c60) for MC9190-G with
Windows CE 6.0, available at: http://www.zebra.com/support.
•
ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.zebra.com/support.
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact
information is available at:
When contacting Zebra support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Global Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if
the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
http://www.zebra.com/support.
Chapter 1 Getting Started
Handstrap
Keypad
Indicator LED Bar Touch Screen
Microphone
Headphone Jack
Scan Button
Power Button
Trigger
Introduction
This chapter explains how to install and charge the batteries, replace the strap and start the MC9190-G for the first
time.
.
Figure 1-1
MC9190-G
1 - 2MC9190-G User Guide
Unpacking
Carefully remove all protective material from around the MC9190-G and save the shipping container for later
storage and shipping.
Verify that you received all equipment listed below:
•
mobile computer
•
lithium-ion battery
•
strap, attached to the MC9190-G
•
stylus, in the stylus silo
•
Regulatory Guide
•
Quick Start Guide.
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment,
contact the Zebra Global Interactive Center immediately. See
page xiifor contact information.
Getting Started
In order to start using the MC9190-G for the first time:
•
install the main battery
•
charge the main battery and backup battery
•
start the MC9190-G
•
configure the MC9190-G.
The main battery can be charged before or after it is installed. Use one of the spare battery chargers to charge the
main battery (out of the MC9190-G), or one of the cradles to charge the main battery installed in the MC9190-G.
Installing the Main Battery
Before using the MC9190-G, install a lithium-ion battery by sliding the battery into the MC9190-G as shown in
Figure 1-2.
NOTE Ensure the battery is fully inserted. Two audible clicks can be heard as the battery is fully inserted. A partially
inserted battery may result in unintentional data loss.
When a battery is fully inserted in a MC9190-G for the first time, upon first power up, the device boots and powers
on automatically.
Getting Started1 - 3
Figure 1-2
Charging the Battery
Installing the Main Battery
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 6-1.
Charging the Main Battery and Memory Backup Battery
Before using the MC9190-G for the first time, charge the main battery until the amber charge indicator light remains
lit (see Table 1-1 on page 1-4 for charge status indications). The main battery fully charges in less than four hours.
The MC9190-G can be charged using a cradle, the CAM,
The MC9190-G is also equipped with a memory backup batter
whether or not the MC9190-G is operating or is in suspend mode. The memory backup battery retains data in
memory for at least 30 minutes when the MC9190-G's main battery is removed or fully discharged. When the
MC9190-G is used for the first time or after the memory backup battery has fully discharged, the memory backup
battery requires approximately 15 hours to fully charge. Do not remove the main battery from the MC9190-G for 15
hours to ensure that the memory backup battery fully charges. If the main battery is removed from the MC9190-G
or the main battery is fully discharged, the memory backup battery completely discharges in several hours.
When the main battery reaches a very low battery state, the combination of main battery and backup battery
etains data in memory for at least 72 hours.
r
or the MSR with the appropriate power supply.
y which automatically charges from the main battery
NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the
backup battery is fully charged, data may be lost.
Use the following to charge batteries:
1 - 4MC9190-G User Guide
•
Cradles: The MC9190-G slips into the cradles for charging the battery in the MC9190-G (and spare batteries,
where applicable). For detailed cradle setup and charging procedures refer to the MC9190 Integrator Guide.
• Single Slot Serial/USB Cradle.
• Four Slot Ethernet Cradle
• Four Slot Charge Only Cradle.
•
Accessories: The MC9190-G snap-on accessories provide charging capability, when used with one of the
accessory charging cables. For detailed snap-on setup and charging procedures refer to the MC9190 Integrator Guide.
• CAM
• MSR.
•
Chargers: The MC9190-G spare battery charging accessories are used to charge batteries that are removed
from the MC9190-G. For detailed spare battery charging accessories setup and charging procedures refer to
the MC9190 Integrator Guide.
• Single Slot Serial/USB Cradle
• Four Slot Spare Battery Charger
• Universal Battery Charger (UBC) Adapter.
NOTE To achieve the best battery life in MC9190-Gs with multiple radios, turn off the radios that are not being used.
See Turning Off the Radios on page 1-8 for more information.
To charge the main battery:
1.Ensure the accessory used to charge the main battery is connected to the appropriate power source.
2.Insert the MC9190-G into a cradle or attach the appropriate snap-on module.
3.The MC9190-G starts to charge automatically. The amber charge LED, in the Indicator LED Bar, lights to
indicate the charge status. See Table 1-1 for charging indications.
The main battery usually fully charges in less than four hours.
Table 1-1
OffMC9190-G not in cradle or connected to a CAM or MSR. MC9190-G not placed correctly.
Fast Blinking AmberError in charging; check placement of the MC9190-G.
Slow Blinking AmberMC9190-G is charging.
Solid AmberCharging complete.
MC9190-G LED Charge Indicators
LEDIndication
Charger is not powered.
Note: When the battery is initially inserted in the MC9190-G, the amber LED flashes once if
the battery power is low or the battery is not fully inserted.
Charging Spare Batteries
Use the following three accessories to charge spare batteries:
•
Single Slot Serial/USB Cradle
Getting Started1 - 5
Primary Battery Releases
Secondary Battery Release
•
Four Slot Spare Battery Charger
•
UBC Adapter.
Refer to Chapter 5, Accessories for information on charging a spare battery using an accessory.
Removing the Main Battery
To remove the main battery:
1.Prior to removing the battery, press the red Power button.
On Windows Mobile 6.5 devices, the PowerKey Action window appears. Tap Safe Battery Swap.
2.The Indicator LED Bar lights red.
3.When the Indicator LED turns off, press the primary battery releases. The battery partially ejects from the
MC9190-G.
4.Pause three to four seconds while the MC9190-G performs battery removal shutdown.
5.Press the secondary battery release, on top of the battery, and slide the battery out of the MC9190-G.
1
2
3
Figure 1-3
Removing the Main Battery
Starting the MC9190-G
Press the red Power button to turn on the MC9190-G. If the MC9190-G does not power on, perform a cold boot.
See
Resetting the MC9190-G on page 2-22.
1
NOTE When a battery is fully inserted in a MC9190-G for the first time, upon the MC9190-G’s first power up, the
device boots and powers on automatically.
1 - 6MC9190-G User Guide
When the MC9190-G is powered on for the first time, it initializes its system. The splash screen appears for a short
period of time.
Calibrating the Screen
To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:
1.Using the stylus carefully press and briefly hold the tip of stylus on the center of each target that appears on the
screen.
NOTE To re-calibrate the screen at anytime, press FUNC + ESC on the MC9190-G to launch the calibration
screen application.
2.Repeat as the target moves around the screen or press ESC to cancel.
Checking Battery Status
To check the charge level of the main battery or backup battery:
•
On Windows CE 6.0 devices: tap Start > Settings > Control Panel > Power to display the Battery Status
window.
•
On Windows Mobile 6.5 devices: tap Start > Settings > System > Power to display the Power window.
To save battery power, set the MC9190-G to turn off after a specified number of minutes.
MC9190-G Strap
The strap may be moved to either the left or right side of the MC9190-G to suit user preferences.
To reposition the strap:
1.Slip the button through the end loop and remove from the handle.
2.Open strap loop and slide the handstrap through the loop.
3.Slide the loop out of the connector post.
4.Reverse the procedure to re-attach the strap. Two strap connectors are provided on the MC9190-G’s main
body. The handstrap may be attached to either connector.
Getting Started1 - 7
Button
Strap Loop
Handstrap
Figure 1-4
Reposition the Strap
Battery Management
Battery Saving Tips
•
Leave the MC9190-G connected to AC power at all times when not in use.
•
Set the MC9190-G to turn off after a short period of non-use.
•
Set the display to turn off or dim backlight.
•
Set the keyboard backlight to turn off after a short period of non-use.
•
Turn off all wireless radio activity when not in use.
•
Power off the MC9190-G when charging to charge at a faster rate.
Changing the Power Settings
To set the MC9190-G to turn off after a short period of non-use:
1.On devices with Windows CE 6.0, tap Start > Settings > Control Panel > Power > Advanced.
or
On devices with Windows Mobile 6.5, tap
2.Select the On battery power: Turn off device if not used for: check box and select a value from the drop-down list
box.
3.Ta p OK.
Start > Settings > System > Power > Advanced.
Changing the Display Backlight Settings
To change the display backlight settings in order to conserve more battery power:
1 - 8MC9190-G User Guide
1.On devices with Windows CE 6.0, tap Start > Settings > Control Panel > Backlight > Battery Power.
or
On devices with Windows Mobile 6.5, tap
2.Select the On battery power: Disable backlight if not used for: check box and select a value from the drop-down
Start > Settings > System > Backlight > Battery Power.
list box.
3.Tap the Brightness tab.
4.Tap the Disable backlight check box to completely turn off the display backlight.
5.Use the slider to set the brightness of the backlight. Set it to a low value to save battery power.
6.Ta p OK.
Changing the Keypad Backlight Settings
To change the keypad backlight settings in order to conserve more battery power:
1.On devices with Windows CE 6.0, tap Start > Settings > Control Panel > Keylight > Battery Power.
or
On devices with Windows Mobile 6.5, tap
2.Select the On Battery Power: Disable keylight if not used for: check box and select a value from the drop-down
list box.
3.Ta p Advanced.
Start > Settings > System > Keylight > Battery Power.
4.Tap the Disable keylight check box to completely turn off the display backlight.
5.Ta p OK.
Turning Off the Radios
On Devices with Mobile 6.5
Windows Mobile 6.5 devices include Wireless Manager, which provides a simple method of enabling, disabling, and
configuring all the device’s wireless capabilities in one place.
1.To open Wireless Manager, tap the Status Bar and then the Connectivity icon and select Wireless Manager.
or tap Start > Settings > Connections > Wireless.
2.To enable or disable a wireless connection, tap its blue bar.
3.To enable or disable all wireless connections, tap and hold the All bar.
4.To configure settings for a connection, tap Menu.
On Device with CE 6.0
WLAN Radio
To turn off the WLAN radio tap the Fusion Signal Strength icon on the task tray and select Disable Radio. A red
X appears across the icon indicating that the radio is disabled (off).
Getting Started1 - 9
Fusion Signal Strength Icon
Bluetooth Icon
Figure 1-5
Fusion Signal Strength Icon
To turn the radio back on, tap the Fusion Signal Strength icon on the task tray and select Enable Radio. The red
X disappears from the icon indicating that the radio is enabled (on).
Bluetooth Radio with StoneStreet One Stack Enabled
To turn off the Bluetooth radio, tap the Bluetooth icon in the task tray and select Disable Bluetooth.
Figure 1-6
To turn on the Bluetooth radio, tap the Bluetooth icon in the task tray and select Enable Bluetooth.
Bluetooth Icon
1 - 10MC9190-G User Guide
Chapter 2 Operating the MC9190-G
Start Button
Open Programs
Desktop Button
Status Icons
Introduction
This chapter explains the physical buttons, status icons and controls on the MC9190-G, how to use the MC9190-G,
including instructions for powering on and resetting, using the stylus and a headset, entering information and data
capture.
Windows CE 6.0
The Taskbar at the bottom of the window displays the active programs, current time, battery status and
communication status.
Figure 2-1
Status icons are shown in the taskbar to indicate present status of the MC9190-G. Double tapping some status
icons displays the corresponding setup window and enables you to change or adjust its settings from the window.
Single tapping other status icons displays corresponding menus.
Taskbar
2 - 2MC9190-G User Guide
ALT
Table 2-1
Status
Icon
Status Icons
Description
Clock:
Indicates the current time.
Battery:
power.
Double tapping on this icon opens the
AC Plug:
Battery:
The battery status icons provide the battery status in 10% increments from 10% to 100%.
Serial Connection:
cable.
Wireless Connection Status:
IST:
This icon indicates that the main battery is charging or that the terminal is operating on AC
Power Properties
Indicates that the battery is fully charged and the MC9190-G is running on external power.
This icon indicates that the battery is fully charged (100% charged).
It is displayed when the terminal is connected to a host computer with a serial
Indicates WLAN signal strength.
Open the IST control panel.
window.
Bluetooth Enabled:
Bluetooth Disabled: Indicates that the Bluetooth radio is off (BTExplorer only).
Bluetooth Communication:
device (BTExplorer only).
DataWedge Running:
DataWedge Idle:
Shift:
Indicates that the SHIFT button function is selected.
FUNC:
Indicates that the FUNC button function is selected.
CTRL:
Indicates that the CTRL button function is selected.
ALT:
Indicates that the ALT character selection is selected.
ALPHA:
Indicates that the MC9190-G is in ALPHA button mode is selected.
Indicates that the Bluetooth radio is on (BTExplorer only).
Indicates that the MC9190-G is communicating with another Bluetooth
Indicates that the DataWedge application is running.
Indicates that the DataWedge application is idle.
Operating the MC9190-G2 - 3
Start Menu
To open the Start menu, tap at the bottom left corner of the screen. Table 2-7 lists the default applications
available in the Progr
ams menu.
Table 2-2
Applications in the Programs Menu
IconDescriptionIconDescription
Communications Folder: Opens the
Communication folder.
AirBEAM Client: Allows specially
designed software packages to be
transferred between a host server and
the MC9190-G. Refer to the MC9190-G Integrator Guide for more information.
BTScanner CtlPanel: Set com port to
use with a Bluetooth scanner.
CtlPanel: View and change MC9190-G
settings such as: Scanner Parameters,
Display Settings, Audio Settings, Printer
Settings, Date and Time Settings, Touch
Screen Settings, etc.
Media Player: Listen to music.Microsoft WordPad: Create
Fusion Folder: Open the Wireless
Companion folder.
BT Information: Display information
about the Bluetooth radio and generate a
Bluetooth address bar code.
Command Prompt: Opens a DOS
command prompt window.
Internet Explorer: Browse Web and
WAP sites as well as download new
programs and files from the Internet.
documents.
MSP Agent: Interacts with MSP agents
to collect monitoring and asset
information to enable the configuration,
provisioning, monitoring and
troubleshooting of the MC9190-G. Refer
to the MC9190-G Integrator Guide for
more information.
Remote Desktop Connection:
Windows NT server type computers and
use all of the programs that are available
on that computer from the MC9190-G.
WarmBoot: Warm boots the MC9190-G.Windows Explorer: Organize and
Log onto
Rapid Deployment Client:
software downloads from a Mobility
Services Platform Console FTP server to
the MC9190-G.
Integrator Guide for more information.
Tel en t C E : Opens the Wavelink Telnet
client.
manage files on your device.
Refer to the MC9190-G
Facilitates
2 - 4MC9190-G User Guide
Control Panel
Table 2-3 lists the applications in the Control Panel.
Table 2-3
Programs on the Control Panel
IconDescriptionIconDescription
Backlight: Adjust the backlight
brightness and power settings.
Certificates:
certificates installed on the MC9190-G.
Date/Time: Change date, time and time
zone information.
Dialing: Set dialing properties for
modem communication and change
telephony settings.
Error Reporting: Choose whether to
MC9190-G collects software operation
information to use if a serious error
occurs.
Internet Options: Control how the
MC9190-G connects to the internet.
See information about
Bluetooth Device Properties: Launch
the Bluetooth application.
DataWedge:
application. Icon appears after installation.
Device Management: Enables
downloading and installation of new
software packages.
Display: Change desktop background,
appearance, backlight and brightness.
Input Panel: Switch input methods and
set input options.
IST Settings: Set the appropriate
settings for configuring the MC9190-G’s
Interactive Sensor Technology.
Sample scanning
Keyboard: Change keyboard repeat
delay and rate.
Mouse: Adjust double-click sensitivity
for both the speed and timing.
Owner:
profiles.
PC Connection: Change settings for
connectivity of a host computer.
Regional Settings: Change how
numbers, currencies, dates and times
appear.
Change owner’s personal
Keylight: Adjust keypad light settings.
Network and Dial-up Connections:
Connect to other computers, networks
and the Internet using a modem.
Password: Set a password for the
MC9190-G.
Power: View and control MC9190-G
power settings.
Remove programs: Remove programs
installed on the MC9190-G.
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