MC3300ax
Mobile Computer
Product Reference Guide
for Android
TM
11
MN-004130-02EN Rev. A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google
LLC. All other trademarks are the property of their respective owners.
© 2021 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
For further information regarding legal and proprietary statements, go to:
COPYRIGHTS:zebra.com/copyright
WARRANTY:zebra.com/warranty
END USER LICENSE AGREEMENT: zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Publication Date
August 26, 2021
2
Contents
About This Document ...................................................................................................................... 13
Configurations................................................................................................................ 13
MC3300ax and MC3300x....................................................................................... 14
Notational Conventions.................................................................................................. 14
Icon Conventions ........................................................................................................... 14
Service Information ........................................................................................................ 15
Determining Software Versions...................................................................................... 15
Determining the Serial Number...................................................................................... 15
Getting Started.................................................................................................................................. 16
Unpacking ......................................................................................................................16
MC3300ax-G Features.................................................................................................. 17
Front View .............................................................................................................. 17
Back View............................................................................................................... 18
MC3300ax-S Features................................................................................................... 19
Front View .............................................................................................................. 19
Back View............................................................................................................... 20
Setting Up the Device .................................................................................................... 20
Installing a microSD Card....................................................................................... 21
Installing the MC3300ax-G Battery......................................................................... 22
Installing the MC3300ax-S Battery ......................................................................... 23
Charging the MC3300ax ............................................................................................... 24
Charging the Main Battery...................................................................................... 24
Charging Spare Batteries ....................................................................................... 24
Charging Indicators ................................................................................................ 25
Charging Temperature ........................................................................................... 25
Hot Swap Mode/Backup Power.............................................................................. 25
Real-Time Clock Backup............................................................................................... 26
Enterprise Browser......................................................................................................... 26
3
Contents
Installation .............................................................................................................. 26
Replacing the Battery in the MC3300ax-G.................................................................... 27
Replacing the Battery in the MC3300ax-S .................................................................... 28
Using the Device............................................................................................................................... 29
Home Screen ................................................................................................................. 29
Setting Home Screen Rotation ............................................................................... 30
Status Bar............................................................................................................... 30
Notification Icons.............................................................................................. 31
Status Icons ..................................................................................................... 32
Managing Notifications ........................................................................................... 33
Opening the Quick Access Panel ........................................................................... 34
Quick Access Panel Icons................................................................................ 34
Editing Icons on the Quick Settings Bar ................................................................. 35
Battery Management...................................................................................................... 35
Checking Battery Status ......................................................................................... 35
Monitoring Battery Usage ....................................................................................... 36
Low Battery Notification.......................................................................................... 36
Interactive Sensor Technology....................................................................................... 36
Waking the Device ......................................................................................................... 36
USB Communication...................................................................................................... 37
Transferring Files.................................................................................................... 37
Transferring Photos ................................................................................................ 37
Disconnect from the Host Computer ...................................................................... 37
Device Tracking ............................................................................................................. 38
Settings.............................................................................................................................................. 39
Accessing Settings......................................................................................................... 39
Display Settings ............................................................................................................. 39
Setting the Screen Brightness Manually................................................................. 39
Setting Night Light .................................................................................................. 39
Setting Screen Rotation.......................................................................................... 40
Setting Screen Timeout .......................................................................................... 40
Lock Screen............................................................................................................ 40
Setting Font Size .................................................................................................... 40
Touch Panel Mode ................................................................................................. 41
Setting the Date and Time ............................................................................................. 41
General Sound Setting................................................................................................... 42
Sound Options........................................................................................................ 42
Setting Wake-Up Sources.............................................................................................. 42
Remapping a Button ...................................................................................................... 43
4
Contents
Remappable Keys.......................................................................................................... 44
UI Listed Keys ........................................................................................................ 44
Other Remappable Keys ........................................................................................ 44
Non-Remappable Keys .......................................................................................... 45
Keyboards......................................................................................................................45
Keyboard Configuration.......................................................................................... 45
Enabling Keyboards ......................................................................................... 45
Switching Between Keyboards......................................................................... 45
Using the Android and Gboard Keyboards............................................................. 46
Edit Text ........................................................................................................... 46
Entering Numbers, Symbols, and Special Characters ..................................... 46
Using the Enterprise Keyboard............................................................................... 46
Numeric Tab..................................................................................................... 46
Alpha Tab......................................................................................................... 46
Additional Character Tab ................................................................................. 46
Scan Tab.......................................................................................................... 47
Language Usage............................................................................................................ 47
Changing the Language Setting ............................................................................. 47
Adding Words to the Dictionary .............................................................................. 47
Notifications.................................................................................................................... 47
Setting App Notifications ........................................................................................ 47
Viewing Notification Settings for All Apps ........................................................ 48
Controlling Lock Screen Notifications .............................................................. 49
Blink Light......................................................................................................... 49
Applications ...................................................................................................................................... 50
Accessing Apps.............................................................................................................. 51
Switching Between Recent Apps............................................................................ 51
Battery Manager............................................................................................................. 51
Opening Battery Manager ...................................................................................... 52
Battery Manager Information Tab........................................................................... 52
Camera ......................................................................................................................... 54
Taking Photos......................................................................................................... 54
Recording Videos ................................................................................................... 55
Camera Settings..................................................................................................... 56
DataWedge Demonstration............................................................................................ 57
Scanner Selection .................................................................................................. 57
Enterprise Browser........................................................................................................ 58
Enterprise Browser Application .............................................................................. 58
PTT Express Voice Client ............................................................................................. 59
PTT Express User Interface ................................................................................... 59
PTT Audible Indicator ............................................................................................. 60
5
Contents
PTT Notification Icons ............................................................................................ 60
Enabling PTT Communication................................................................................ 61
Selecting a Talk Group ........................................................................................... 61
PTT Communication............................................................................................... 61
Creating a Group Call ...................................................................................... 61
Responding with a Private Response .............................................................. 61
Disabling PTT Communication ............................................................................... 62
RxLogger....................................................................................................................... 63
RxLogger Configuration.......................................................................................... 63
Configuration File ................................................................................................... 63
Enabling Logging.................................................................................................... 63
Disabling Logging ................................................................................................... 63
Extracting Log Files ................................................................................................ 63
Backing Up ............................................................................................................. 63
RxLogger Utility ...................................................................................................... 64
Initiating the Main Chat Head........................................................................... 64
Removing the Main Chat Head ........................................................................ 64
Viewing Logs.................................................................................................... 64
Removing a Sub Chat Head Icon..................................................................... 64
Backing Up In Overlay View............................................................................. 64
Data Capture ..................................................................................................................................... 65
Imaging ......................................................................................................................... 66
Operational Modes......................................................................................................... 67
Scanning Considerations ............................................................................................... 67
Scanning with Internal Imager........................................................................................ 68
....................................................................................................................................... 70
Scanning with RS5100 Ring Scanner............................................................................ 70
Scanning with the RS6000 Bluetooth Ring Scanner...................................................... 72
Scanning with the DS3678 Digital Scanner ................................................................... 74
Scanning with the DS2278 Digital Scanner ................................................................... 75
Scanning with the LI3678 Linear Scanner ..................................................................... 76
Scanning with the DS8178 Scanner .............................................................................. 78
Pairing the Bluetooth Ring Scanner .............................................................................. 80
Pairing in SSI Mode Using Near Field Communication .......................................... 80
Pairing in HID Mode Using Near Field Communication.......................................... 81
Pairing Using Simple Serial Interface ..................................................................... 83
Pairing Using Bluetooth Human Interface Device .................................................. 83
Pairing a Bluetooth Scanner .......................................................................................... 84
Pairing Using Simple Serial Interface ..................................................................... 84
Pairing Using Bluetooth Human Interface Device .................................................. 85
DataWedge .................................................................................................................... 86
6
Contents
Enabling DataWedge.............................................................................................. 86
Disabling DataWedge............................................................................................. 86
Supported Decoders............................................................................................... 86
Wireless............................................................................................................................................. 89
Wireless Local Area Networks ....................................................................................... 89
Connecting to a Wi-Fi Network............................................................................... 90
Wi-Fi Version.................................................................................................... 90
Removing a Wi-Fi Network..................................................................................... 90
WLAN Configuration ...................................................................................................... 90
Configuring a Secure Wi-Fi Network ...................................................................... 91
Manually Adding a Wi-Fi Network .......................................................................... 91
Configuring for a Proxy Server ............................................................................... 93
Configuring the Device to Use a Static IP Address ................................................ 93
Wi-Fi Preferences................................................................................................... 94
Additional Wi-Fi Settings ........................................................................................ 94
Wi-Fi Direct............................................................................................................. 95
Bluetooth........................................................................................................................ 95
Adaptive Frequency Hopping ................................................................................. 95
Security................................................................................................................... 96
Bluetooth Profiles ................................................................................................... 96
Bluetooth Power States .......................................................................................... 97
Bluetooth Radio Power........................................................................................... 97
Enabling Bluetooth........................................................................................... 98
Disabling Bluetooth .......................................................................................... 98
Discovering Bluetooth Device(s) ............................................................................ 98
Changing the Bluetooth Name ............................................................................... 98
Connecting to a Bluetooth Device .......................................................................... 98
Selecting Profiles on the Bluetooth Device............................................................. 99
Unpairing a Bluetooth Device ................................................................................. 99
Using a Bluetooth Headset..................................................................................... 99
Cast................................................................................................................................ 99
Near Field Communications........................................................................................... 99
Reading NFC Cards ............................................................................................. 100
Sharing Information Using NFC............................................................................ 101
Enterprise NFC Settings....................................................................................... 101
..................................................................................................................................... 102
Accessories..................................................................................................................................... 103
Compatibility................................................................................................................. 107
Battery Comparison.............................................................................................. 108
7
Contents
Battery Compatibility............................................................................................. 108
MC33XX Rechargeable Li-Ion Battery with BLE Beacon ..................................... 109
Battery Charging .......................................................................................................... 109
Main Battery Charging.......................................................................................... 109
Spare Battery Charging ........................................................................................ 110
Charging Indicators ........................................................................................ 110
Charging Temperature ......................................................................................... 110
1-Slot USB Charge Cradle.......................................................................................... 111
Setup .................................................................................................................... 112
Charging an MC3300ax Spare Battery................................................................. 112
5-Slot Charge Only ShareCradle ................................................................................ 113
Setup .................................................................................................................... 114
5-Slot Ethernet ShareCradle....................................................................................... 115
Setup .................................................................................................................... 116
Daisy-chaining Ethernet ShareCradles ................................................................ 116
Ethernet Settings............................................................................................ 117
Configuring Ethernet Proxy Settings .............................................................. 117
Configuring Ethernet Static IP Address.......................................................... 118
Establishing Ethernet Connection ........................................................................ 119
LED Indicators ...................................................................................................... 120
5-Slot ShareCradle with 4-Slot Battery Charger .......................................................... 120
Setup .................................................................................................................... 122
5-Slot Ethernet ShareCradle with 4-Slot Battery Charger........................................... 123
Setup .................................................................................................................... 124
Daisy-chaining Ethernet Cradles .......................................................................... 124
Ethernet Settings............................................................................................ 125
Configuring Ethernet Proxy Settings .............................................................. 125
Configuring Ethernet Static IP Address.......................................................... 125
Establishing Ethernet Connection .................................................................. 125
LED Indicators ...................................................................................................... 126
4-Slot Spare Battery Charger....................................................................................... 126
Setup .................................................................................................................... 126
Charging Spare Batteries ..................................................................................... 127
20-Slot Spare Battery Charger.................................................................................... 128
Setup .................................................................................................................... 129
USB Charge Cable...................................................................................................... 130
Connecting the USB Charge Cable to Device...................................................... 130
Connecting the USB Charge Cable to Host Computer......................................... 131
Charging the Device ............................................................................................. 131
Main Battery Charging ................................................................................... 132
Disconnecting the USB Charge Cable ................................................................. 132
MC33XX Charge Only Adapter................................................................................... 134
8
Contents
MC33XX Charge Only Adapter Installation .......................................................... 134
MC3300ax-G Rubber Boot.......................................................................................... 136
MC3300ax-S Rubber Boot.......................................................................................... 137
Rigid Holster................................................................................................................ 138
Attaching the Rigid Holster ................................................................................... 138
MC3300ax-G Fabric Holster ....................................................................................... 140
Belt Strap.............................................................................................................. 140
Using the Belt Strap ....................................................................................... 140
Shoulder Strap...................................................................................................... 142
Using the Shoulder Strap ..................................................................................... 142
MC3300ax-S Fabric Holster........................................................................................ 143
Belt Clip ................................................................................................................ 143
Using the Belt Clip ................................................................................................ 143
Shoulder Strap...................................................................................................... 145
Using the Shoulder Strap ..................................................................................... 145
Un-powered Forklift Mount.......................................................................................... 146
Installing the Device in the Forklift Mount Holder ................................................. 146
Replacement Hand Strap for MC3300ax-G ................................................................ 148
Replacement Hand Strap for MC3300ax-S.................................................................. 149
Application Deployment................................................................................................................. 151
Security ........................................................................................................................ 151
Secure Certificates....................................................................................................... 151
Installing a Secure Certificate ...................................................................................... 151
Configuring Credential Storage Settings .............................................................. 152
Development Tools ...................................................................................................... 152
Android Application Development ........................................................................ 152
Development Workstation .............................................................................. 152
Enabling Developer Options .......................................................................... 152
EMDK for Android................................................................................................. 153
StageNow ............................................................................................................. 153
GMS Restricted............................................................................................................ 153
ADB USB Setup........................................................................................................... 153
Enabling USB Debugging..................................................................................... 154
Entering Android Recovery Manually ................................................................... 154
Application Installation ................................................................................................. 154
Installing Applications Using the USB Connection ............................................... 155
Installing Applications Using the Android Debug Bridge ...................................... 155
Installing Applications Using the Wireless Android Debug Bridge........................ 156
Installing Applications Using a microSD Card ...................................................... 157
Uninstalling an Application ................................................................................... 157
9
Contents
Performing a System Update....................................................................................... 158
Downloading the System Update Package .......................................................... 158
Performing a System Update Using microSD Card.............................................. 158
Performing a System Update Using ADB............................................................. 158
Performing a System Update Using Wireless ADB .............................................. 159
Verifying System Update Installation.................................................................... 160
Enterprise Reset .......................................................................................................... 161
Performing an Enterprise Reset From Device Settings........................................ 161
Downloading the Enterprise Reset Package ........................................................ 161
Performing an Enterprise Reset Using microSD Card ......................................... 161
Performing an Enterprise Reset Using ADB......................................................... 161
Performing an Enterprise Reset Using Wireless ADB.......................................... 162
Performing a Factory Reset ......................................................................................... 164
Downloading the Factory Reset Package ............................................................ 164
Performing a Factory Reset Using microSD Card................................................ 164
Performing a Factory Reset Using ADB ............................................................... 164
Performing a Factory Reset Using Wireless ADB ................................................ 165
Storage......................................................................................................................... 166
Random Access Memory ..................................................................................... 167
Viewing Memory............................................................................................. 167
Internal Storage .................................................................................................... 167
Viewing Internal Storage................................................................................ 167
External Storage................................................................................................... 167
Viewing External Storage............................................................................... 167
Formatting a microSD Card or USB Drive as Portable Storage..................... 168
Formatting a microSD Card as Internal Memory............................................ 168
Enterprise Folder .................................................................................................. 168
Managing Apps ............................................................................................................ 168
App Details ........................................................................................................... 168
Managing Downloads................................................................................................... 169
Maintenance and Troubleshooting ............................................................................................... 170
Maintaining the Device................................................................................................. 170
Battery Safety Guidelines............................................................................................. 170
Cleaning Instructions.................................................................................................... 171
Approved Cleanser Active Ingredients ................................................................. 171
Harmful Ingredients .............................................................................................. 172
Device Cleaning Instructions ................................................................................ 172
Special Cleaning Notes ........................................................................................ 172
Cleaning Materials Required ................................................................................ 172
Cleaning Frequency ............................................................................................. 173
10
Contents
Cleaning the Device..................................................................................................... 173
Housing ................................................................................................................ 173
Display.................................................................................................................. 173
Camera and Exit Window ..................................................................................... 173
Cleaning Battery Connectors................................................................................ 173
Cleaning Cradle Connectors ................................................................................ 174
Troubleshooting ........................................................................................................... 174
Resetting the Device ............................................................................................ 174
Performing a Soft Reset................................................................................. 174
Performing a Hard Reset ............................................................................... 174
MC3300ax ............................................................................................................ 175
1-Slot USB Charge Cradle ................................................................................... 176
5-Slot Charge Only ShareCradle.......................................................................... 178
5-Slot Ethernet ShareCradle ................................................................................ 179
5-Slot ShareCradle with 4-Slot Battery Charger................................................... 179
5-Slot Ethernet ShareCradle with 4-Slot Battery Charger .................................... 180
4-Slot Spare Battery Charger ............................................................................... 181
20-Slot Spare Battery Charger ............................................................................. 182
USB Charge Cable ............................................................................................... 182
Technical Specifications................................................................................................................ 184
Introduction .................................................................................................................. 184
Data Capture Supported Symbologies......................................................................... 184
SE4770 Decode Zone .......................................................................................... 184
SE4770 Decode Zone Dark Room ....................................................................... 185
SE4850-ER Decode Zone .................................................................................... 185
MC3300ax Accessory Technical Specifications........................................................... 186
MC3300ax Connector Pin-Out ............................................................................. 186
1-Slot USB Charge Cradle with Spare Battery Charger Technical Specifications 187
5-Slot Charge Only ShareCradle Technical Specifications .................................. 188
5-Slot Ethernet ShareCradle Technical Specifications......................................... 188
5-Slot Charge ShareCradle with 4-Slot Battery Charger Technical
Specifications ....................................................................................................... 189
5-Slot Ethernet ShareCradle with 4-Slot Battery Charger Technical
Specifications ....................................................................................................... 189
4-Slot Spare Battery Charger Technical Specifications........................................ 190
20-Slot Spare Battery Charger Technical Specifications...................................... 190
USB Charge Cable Technical Specifications ....................................................... 191
Keypads........................................................................................................................................... 192
Introduction .................................................................................................................. 192
11
Contents
29-Key Keypad............................................................................................................. 192
38-Key Keypad............................................................................................................. 195
47-Key Keypad............................................................................................................. 199
Index ................................................................................................................................................ 203
12
About This Document
This guide provides information about using the MC3300ax Mobile Computer and accessories. Some
screens shown in this guide may differ from the actual screens shown on the device.
Configurations
This guide covers the following configurations:
Table 1 MC3300ax Configurations
Form
Factor
Gun WLAN: IEEE®
802.11a/b/g/n/ac/ax 2x2 MU-MIMO
WPAN: Bluetooth V5.x,
+ EDR w/ Bluetooth Low Energy
(BLE), NFC
Straight WLAN: IEEE®
802.11a/b/g/n/ac/ax 2x2 MU-MIMO
WPAN: Bluetooth V5.x,
+ EDR w/ Bluetooth Low Energy
(BLE), NFC
Straight WLAN: IEEE®
802.11a/b/g/n/ac/ax 2x2 MU-MIMO
WPAN: Bluetooth V5.x,
+ EDR w/ Bluetooth Low Energy
(BLE), NFC
Radios Display Memory
4.0”
WVGA
Color
4.0”
WVGA
Color
4.0”
WVGA
Color
4 GB RAM
/ 32 GB
Flash
4 GB RAM
/ 32 GB
Flash
4 GB RAM
/ 32 GB
Flash
Data Capture
Options
SE4770 1D/2D
Imager,
SE4850 1D/2D
Extended Range
Imager (ERI)‘
SE4770 1D/2D
Imager,
SE4850 1D/2D
Extended Range
Imager (ERI)
SE4770 1D/2D
Imager,
SE4850 1D/2D
Extended Range
Imager (ERI)
Camera
No Android-based
Yes Android-based
No Android-based
Operating
System
GMS 11
or
Android 11
AOSP (China
Country
Specific
SKUs)
GMS 11
or
Android 11
AOSP (China
Country
Specific
SKUs)
GMS 11
or
Android 11
AOSP (China
Country
Specific
SKUs)
13
MC3300ax and MC3300x
MC3300ax supports Wi-Fi 6 and the scanner label on the NFC antenna at the back of the MC3300ax
device has a Wi-Fi 6 logo.
MC3300x supports Wi-Fi 5 and the MC3300x device does not have this logo.
Figure 1 Wi-Fi 6 Logo
Notational Conventions
Notational conventions are used to highlight important information.
•Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
About This Document
• Icons on a screen
• Key names on a keypad
• Button names on a screen
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
14
About This Document
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information
is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty. If applicable, remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Android security update
• Google Play system update
•Kernel version
• Build number
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone > Model & hardware > Serial number.
15
Getting Started
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following are included:
• Mobile computer
• Lithium-ion battery
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
16
MC3300ax-G Features
Front View
Figure 2 MC3300ax-G Front View
Getting Started
NOTE: The MC3300ax-G does not ship with a pre-installed hand strap. However, one can be purchased
separately as a standalone accessory (SG-MC33-HDSTPG-01) if required.
Number Item Function
1 Display Displays all information needed to operate the device.
2 Scan button Initiates data capture when a scan application is enabled.
3 Keypad Use to enter data and navigate on screen functions.
4 Power key Press to suspend and resume device. Provides the following options:
Power off - Turn off the device.
Restart - Reboot the device when software stops responding.
5 Microphone Use for communications in Handset mode.
6 Battery release latch Release the battery from the device.
7 Trigger Initiates data capture when a scan application is enabled.
8 Charge /Application
notification LED or
scan/decode status
Indicates the battery charge state while charging, an application
notification was received, or the scan/decode status.
17
Back View
Figure 3 MC3300ax-G Back View
Getting Started
Number Item Function
9 NFC antenna Provides communication with other NFC-enabled devices.
10 Scanner exit window Provides data capture using integrated scanner/imager option.
11 Speaker Provides audio output for video and music playback.
12 Battery release latch Release the battery from the device.
13 Battery Provides power for operating the device.
18
MC3300ax-S Features
Front View
Figure 4 MC3300ax-S Front View
Getting Started
Number Item Function
1 Display Displays all information needed to operate the device.
2 Charge /Application
notification LED or
scan/decode status
3 Side Key scan button Initiates data capture when a scan application is enabled.
4 Battery release latch Release the battery from the device.
5 Power key Press to suspend and resume device. Provides the following options:
6 Microphone Use for communications in Handset mode.
7 Keypad Use to enter data and navigate on screen functions.
8 Scan button Initiates data capture when a scan application is enabled.
Indicates the battery charge state while charging, an application notification
was received, or the scan/decode status.
Power off - Turn off the device.
Restart - Reboot the device when software stops responding.
19
Back View
Figure 5 MC3300ax-S Back View
Getting Started
Number Item Function
9 Battery Provides power for operating the device.
10 Camera/Flash Provides image capture capability with LED illumination.
11 NFC antenna Provides communication with other NFC-enabled devices.
12 Scanner exit window Provides data capture using the scanner.
13 Speaker Provides audio output for video and music playback.
14 Side key scan button Initiates data capture when a scan application is enabled.
15 Battery release latch Release the battery from the device.
16 Hand strap Use for securely holding the device. Comes pre-installed on every
MC3300ax-S device.
Setting Up the Device
To start using the device for the first time:
• Install a microSD card (optional)
• Install the battery
• Charge the device
• Power on the device.
20
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the
operator is properly grounded.
1. Using a coin or finger, remove the microSD card cover.
2. Slide the microSD card holder to the Open position.
Getting Started
3. Lift the microSD card holder.
4. Place the microSD card into the contact area with the contacts facing down.
5. Close the microSD card holder and slide the microSD card holder to the Lock position.
6. Replace the microSD card cover and ensure that it is installed properly.
21
Getting Started
Installing the MC3300ax-G Battery
The device is shipped with the 7000 mAh PowerPrecision+ battery. The MC33XX rechargeable Li-Ion
battery with BLE beacon is available as an option.
To install the battery:
1. Loosen the hand strap (if installed).
2. Align the battery into the battery compartment.
3. Slide the front of the battery into the battery compartment.
4. Press battery down firmly. Ensure that both battery release buttons on the sides of the MC3300ax-G
return to the home position.
5. Tighten the hand strap (if installed).
6. Press and hold the Power key (until you see a Zebra splash screen) to turn on the device.
22
Getting Started
Installing the MC3300ax-S Battery
The device is shipped with the 7000 mAh PowerPrecision+ battery. The MC33XX rechargeable Li-Ion
battery with BLE beacon is available as an option.
To install the battery:
1. Loosen the hand strap, if needed.
2. Align the battery into the battery compartment.
3. Slide the front of the battery into the battery compartment.
4. Press battery down firmly. Ensure that both battery release buttons on the sides of the MC3300ax-S
return to the home position.
5. Tighten the hand strap, if needed.
6. Press and hold the Power key (until you see a Zebra splash screen) to turn on the device.
23
Charging the MC3300ax
Charging the Main Battery
Before using the device for the first time, fully charge the main battery until the green Charge LED indicator
remains lit and charge the battery using a cable or a cradle with the appropriate power supply. Use the
mobile computer cradles, cables and spare battery chargers to charge the mobile computer main battery.
The main battery can be charged before insertion into the mobile computer or after it is installed. For
information about the accessories available for the MC3300ax see Accessories.
The 7000 mAh PowerPrecision+ extended battery charges from 0% to 90% in less than 5.2 hours at room
temperature.
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines
on page 170.
NOTE: It is safe to leave the mobile computer and/or batteries on the charger for prolong durations. Both
the spare and terminal-based chargers stop charging when they detect that the battery is fully charged.
Upon stopping, the batteries will slowly self-discharge, and if left on the charger long enough, will
eventually fall to a point where the charger re-initiates a charge until the batteries are fully charged again.
Getting Started
NOTE: To function properly, ensure that the MC3300ax hand strap, if attached, does not interfere with the
charging contacts when the MC3300ax is inserted into a charging cradle or cable.
To charge the mobile computer using the cradles:
1. Insert the mobile computer into a cradle. See Accessories for accessory setup.
2. The mobile computer starts to charge automatically. The Charge LED Indicator indicates the charge
status. See the table below for charging indications.
To charge the mobile computer using the cables:
1. Connect the MC3300ax Communication/Charge Cable to the appropriate power source and connect to
the mobile computer. See Accessories for accessory setup.
2. The mobile computer starts to charge automatically. The Charge LED Indicator indicates the charge
status.
Charging Spare Batteries
See Accessories for information on using accessories to charge spare batteries.
1. Insert a spare battery into the spare battery slot.
2. Ensure the battery is seated properly.
The Spare Battery Charging LED blinks indicating charging. See Table 2 on page 25 for charging
indicators.
24
Charging Indicators
The Charge LED Indicator indicates the charge status. See the table below for charging indications.
Table 2 LED Charge Indicators
Status Indications
Off • The battery is not charging.
Blinking Amber Active wireless connectivity session during battery hot swap mode.
Solid Amber Battery is charging.
Solid Green Battery charging is complete.
Fast Blinking Red
2 blinks/second
Solid Red • Spare battery is charging and battery is at the end of useful life.
Getting Started
• The battery is not inserted correctly in the cradle or connected to a
power source.
• Cradle is not powered.
Charging error, such as:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically eight
hours).
• Charging complete and battery is at the end of useful life.
Charging Temperature
To view battery temperature, go to Settings > About phone > Battery information.
Charge batteries in ambient temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always
performs battery charging in a safe and intelligent manner. At higher temperatures (for example,
approximately +37°C (+98°F)) the device or cradle may for small periods of time alternately enable and
disable battery charging to keep the battery at acceptable temperatures. The device and cradle indicates
when charging is disabled due to abnormal temperatures via its LED.
Hot Swap Mode/Backup Power
The device provides a Hot Swap mode where you can replace the battery without powering off the device.
When you remove the battery, the display turns off and the device enters the Hot Swap mode. WLAN and
Bluetooth connectivity are retained for the first 30 seconds (indicated by a flashing amber LED). After 30
seconds, the device enters a critical suspend mode with RAM data persistence for approximately 5
minutes. In the critical suspend mode, WLAN and Bluetooth radios are disabled and will only resume if you
insert a battery with sufficient charge into the device.
IMPORTANT: The
battery is fully depleted. It can take up to 10 minutes to fully charge the supercap. Hot Swap mode will not
retain data unless the supercap is fully charged.
supercap requires time to recharge after performing a Hot Swap or after the main
25
Real-Time Clock Backup
The device provides a Real-time Clock (RTC) backup feature. After boot-up, the device saves the system
time in a file in persistent storage. When the device re-boots, it compares the system time to the time
saved in a file. If the system time in not the latest, it restores the time from the file.
Enterprise Browser
NOTE: Zebra's Enterprise Browser is licensed on all MC3300ax mobile computers.
Enterprise Browser enables developers to build web applications that integrate seamlessly with the
features in Zebra’s mobile computers and peripherals such as barcode scanning, signature capture, and
printing.
Installation
To install Enterprise Browser:
1. Go to the Zebra Enterprise Browser Support web site at
zebra.com/us/en/support-downloads/software/developer-tools/enterprise-browser.html
Getting Started
.
2. Download Enterprise Browser version 3.2.0.0 or higher.
3. Install Enterprise Browser on the device.
For more information about installing Enterprise Browser, refer to the Application Deployment in the
MC3300ax Mobile Computer Product Reference Guide.
4. To set up Enterprise Browser refer to techdocs.zebra.com/enterprise-browser/3-0/guide/setup/.
26
Getting Started
Replacing the Battery in the MC3300ax-G
1. Push in the two Battery Release buttons.
The battery ejects slightly. With Hot Swap mode, when the user removes the battery, the display turns
off and the device enters low power state. The MC3300ax-G supports wireless connectivity persistence
for 30 sec (indicated by flashing Amber LEDs), followed by RAM data persistence for approximately
five minutes. Replace the battery within five minutes to preserve memory persistence.
2. Remove the battery from the battery compartment.
3. Align the battery into the battery compartment.
4. Slide the front of the battery into the battery compartment.
5. Press battery down firmly. Ensure that both battery release buttons on the sides of the MC3300ax-G
return to the home position.
6. The device automatically resumes after a battery removal and installation (in a hot swap change). The
only time the Power key needs to be pressed is if the device has been powered off or left for a
prolonged duration without a battery pack.
27
Getting Started
Replacing the Battery in the MC3300ax-S
1. Push in the two Battery Release buttons.
The battery ejects slightly. With Hot Swap mode, when the user removes the battery, the display turns
off and the device enters low power state. The MC3300ax-S supports wireless connectivity persistence
for 30 sec (indicated by flashing Amber LEDs), followed by RAM data persistence for approximately
five minutes. Replace the battery within five minutes to preserve memory persistence.
2. Remove the battery from the battery compartment.
3. Align the battery into the battery compartment.
4. Slide the front of the battery into the battery compartment.
5. Press battery down firmly. Ensure that both battery release buttons on the sides of the MC3300ax-S
return to the home position.
6. The device automatically resumes after a battery removal and installation (in a hot swap change). The
only time the Power key needs to be pressed is if the device has been powered off or left for a
prolonged duration without a battery pack.
28
Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons
are shown below for example only.
Home screen icons can be configured by the user and may look different than shown.
Figure 6 Home Screen
29
1 Status Bar Displays the time, status icons (right side), and notification icons (left side).
1
2
For more information see Notification Icons on page 31 and Managing
Notifications on page 33.
2 Widgets Launches stand-alone apps that run on the Home screen.
3 Shortcut Icons Opens apps installed on the device.
4 Folder Contains apps.
5 Back Displays the previous screen.
6 Home Displays the Home screen.
7 Recent Displays recently used applications.
Setting Home Screen Rotation
By default, the Home screen rotation is disabled.
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch Home settings.
3. Touch the Allow Home screen rotation switch.
Using the Device
4. Touch the Home button.
5. Rotate the device.
NOTE: Auto-rotate needs to be enabled in the Quick Access panel or in Settings before the Home Screen
Rotation setting can be used to enable or disable Home Screen Rotation.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Figure 7 Notification and Status Icons
1 Notification Icons. See Notification Icons on page 31.
2 Status Icons. See Status Icons on page 32.
30
Notification Icons
Notification icons indicate app events and messages.
Table 3 Notification Icons
Icon Description
Main battery is low.
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. AOSP devices only.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
Audio is playing.
Using the Device
Problem with sign-in or sync has occurred.
Device is uploading data.
Animated: the device is downloading data. Static: the download is complete.
Device is connected to or disconnected from a virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
PTT Express Voice client status. See the PTT Express PTT Notification Icons for a
complete list.
Indicates the RxLogger app is running.
Indicates the Bluetooth scanner is connected to the device.
Indicates the ring scanner is connected to the device in HID mode.
31
Status Icons
Status icons display system information for the device.
Table 4 Status Icons
Icon Description
Using the Device
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
Indicates that all sounds except media and alarms are muted.
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network. Indicates the Wi-Fi version number.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
Indicates that the Orange key is locked.
Indicates that the Blue key is pressed.
Indicates that the Blue key is locked.
Indicates that the ALT key is pressed.
Indicates that the CTRL key is pressed.
Indicates that the Shift key is pressed.
32
Table 4 Status Icons (Continued)
4XLFN6HWWLQJ%DU
Icon Description
Indicates that the Shift key is locked.
Indicates that the diamond key is pressed.
Indicates that a BT headset is connected to the device.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When
a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons on
page 31 for a list of possible notification icons and their description.
• To view a list of all notifications, open the Notification panel by dragging the Status bar down from the
top of the screen.
Figure 8 Notification Panel
Using the Device
• To respond to a notification, open the Notification panel and then touch a notification. The Notification
panel closes and the corresponding app opens.
• To manage recent or frequently used notifications, open the Notification panel and then touch Manage
notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for
more notification options.
• To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based
notifications are removed. Ongoing notifications remain in the list.
• To close the Notification panel, swipe the Notification panel up.
33
Using the Device
Opening the Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode). To get to the
Quick Access Panel:
• If the device is locked, swipe down once.
• If the device is unlocked, swipe down once with two fingers, or twice with one finger.
• If the Notification panel is open, swipe down from the Quick Settings bar.
Figure 9 Quick Access Panel
NOTE: Not all icons are pictured. Icons may vary.
Quick Access Panel Icons
• Display brightness - Use the slider to decrease or increase the brightness of the screen.
• Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
• Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
• Battery saver - Turn Battery saver mode on or off. When Battery saver mode is on the performance of
the device is reduced to preserve battery power.
• Invert colors - Invert the display colors.
• Do not disturb - Control how and when to receive notifications.
• Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect
to Wi-Fi or Bluetooth.
• Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
• Flashlight - Turn flashlight on or off. Turn camera flash on or off.
• Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to
turn on automatically from sunset to sunrise, or at other times.
• Screen Cast - Share phone content on Chromecast or a television with Chromecast built-in. Touch cast
screen to display a list of devices, then touch a device to begin casting..
34
Using the Device
• Dark Theme - Toggles dark theme on and off. Dark themes reduce the luminance emitted by the
screen, while meeting minimum color contrast ratios. It helps improve visual ergonomics by reducing
eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark
environments, while conserving battery power.
• Focus mode - Turn on to pause distracting apps. To open Focus mode settings, touch and hold.
• Bedtime mode - Turn grayscale on and off. Grayscale turns the screen black and white, reducing phone
distractions and improving battery life.
• Nearby Share - Helps find and interact with services and devices close to the device. To open Nearby
Share settings, touch and hold.
• Screen Record – Turn on to record your phone screen. Tap the toggle switches to record audio or show
touches on the screen.
• NFC - Turn on to allow data sharing when the device touches another Near Field Communication
(NFC) device.
Editing Icons on the Quick Settings Bar
The first several setting tiles from the Quick Access panel become the Quick Settings bar.
Open the Quick Access panel and touch to edit, add, or remove settings tiles.
Battery Management
Observe the recommended battery optimization tips for your device.
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
NOTE: Before checking the battery charge level, remove the device from any AC power source (cradle or
cable).
Checking Battery Status
IMPORTANT: At temperatures below 0°C, the Battery level may report a reduced value. This is normal
due to temperature compensation.
• Open Settings and touch About phone > Battery Information.
Or, swipe up from the bottom of the screen and touch to open the Battery Manager app. See
Battery Manager on page 51.
• Battery present status indicates if the battery is present.
• Battery level lists the battery charge (as a percentage of fully charged).
• Swipe down with two fingers from the status bar to open the quick access panel.
• Battery percentage is displayed next to the battery icon.
35
Monitoring Battery Usage
The Battery screen provides battery charge details and power management options to extend battery life.
1. Go to Settings.
2. Touch Battery.
Display battery information and power management options for a specific app.
1. Go to Settings.
2. Touch Apps & notifications.
3. Touch an app.
4. Touch Advanced > Battery.
Different apps display different information. Some apps include buttons that open screens with settings to
adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too much
power.
Low Battery Notification
When the battery charge level drops below 15%, the device displays a notice to connect the device to
power. The user should charge the battery using one of the charging accessories.
Using the Device
When the battery charge drops below 8%, the device displays a notice to connect the device to power. The
user must charge the battery using one of the charging accessories.
When the battery charge drops below 6%, the device turns off. The user must charge the battery using one
of the charging accessories.
NOTE: The actual thresholds are read from the battery. The default values are used only when the values
cannot be read from the battery.
Interactive Sensor Technology
The device contains sensors that monitor movement and orientation.
• Gyroscope - Measures angular rotational velocity to detect rotation of the device.
• Accelerometer - Measures the linear acceleration of movement to detect the orientation of the device.
In order to take advantage of these sensors, applications use API commands. Refer to the Google Android
Sensor APIs for more information. For information on the Zebra Android EMDK, go to:
techdocs.zebra.com
.
Waking the Device
The device goes into Suspend mode when you press the Power button or after a period of inactivity (set in
the Display settings window).
1. To wake the device from Suspend mode, press the Power button.
The Lock screen displays.
2. Swipe the screen up to unlock.
• If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock
screen.
36
• If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking
the screen.
NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before
trying again.
If you forget the PIN, password, or pattern contact your system administrator.
USB Communication
Connect the device to a host computer to transfer files between the device and the host computer.
When connecting the device to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files.
Transferring Files
Use Transfer files to copy files between the device and the host computer.
1. Connect the device to a host computer using a USB accessory.
2. On the device, pull down the Notification panel and touch Charging this device via USB.
Using the Device
By default, No data transfer is selected.
3. Touch File Transfer.
4. On the host computer, open a file explorer application.
5. Locate the device as a portable device.
6. Open the SD card or the Internal storage folder.
7. Copy files to and from the device or delete files as required.
Transferring Photos
Use PTP to copy photos from the device to the host computer.
1. Connect the device to a host computer using a USB accessory.
2. On the device, pull down the Notification panel and touch Charging this device via USB.
3. Touch PTP.
4. On the host computer, open a file explorer application.
5. Open the SD card or the Internal storage folder.
6. Copy or delete photos as required.
Disconnect from the Host Computer
CAUTION: Carefully follow the host computer’s instructions to unmount the microSD card and disconnect
USB devices correctly to avoid losing information.
To disconnect the device from the host computer:
1. On the host computer, unmount the device.
2. Remove the device from the USB accessory.
37
Device Tracking
NOTE: The device is shipped with the 7000 mAh PowerPrecision+ capacity battery.
The MC33XX rechargeable Li-Ion battery with BLE beacon is available as an option. See Accessories for
more information.
NOTE: Applications that use wake locks can prevent the device from going into low battery suspend. If the
device is unable to go into low battery suspend, the secondary BLE beaconing will not function.
If a user misplaces a device in the facility, the user can use another device to track and locate the missing
device, even when that device is power off or left unattended with a depleted battery for up to seven days.
The device has two Bluetooth Low Energy (BLE) radios for device tracking:
• The primary BLE radio on the device emits a signal (beacon) when the device is powered on.
• The secondary BLE radio in the MC33XX rechargeable Li-Ion battery with BLE beacon emits a signal
when the device is powered off.
Using the Device
For information on the Zebra Device Tracker, go to: techdocs.zebra.com/devicetracker
.
38
Settings
Accessing Settings
There are multiple ways to access settings on a device.
• Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and
touch .
• Double-swipe down from the top of the Home screen to open the Quick Access panel and touch .
• Swipe up from the bottom of the Home screen to open APPS and touch Settings.
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background
image, enable screen rotation, set sleep time, and change font size.
Setting the Screen Brightness Manually
Manually set the screen brightness using the touchscreen.
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Slide the icon to adjust the screen brightness level.
Setting Night Light
The Night Light setting tints the screen amber, making the screen easier to look at in low light.
1. Go to Settings.
2. Touch Display.
3. Touch Night Light.
4. Touch Schedule.
5. Select one of the schedule values:
• None (default)
• Turns on at custom time
• Turns on from sunset to sunrise.
6. By default, Night Light is disabled. Touch TURN ON NOW to enable.
7. Adjust the tint using the Intensity slider.
39
8.
Touch the Home button.
Setting Screen Rotation
By default, screen rotation is enabled.
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Auto-rotate screen.
NOTE: To change the Home screen rotation, see Setting Home Screen Rotation on page 30.
4. Touch the Home button.
Setting Screen Timeout
Set the screen sleep time.
1. Go to Settings.
Settings
2. Touch Display > Screen timeout.
3. Select one of the sleep values.
• 15 seconds
• 30 seconds
• 1 minute
• 2 minutes
• 5 minutes
•10 minutes
•30 minutes (default)
• Never
4. Touch the Home button.
Lock Screen
The lock screen setting wakes the screen when notifications are received.
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Lock screen.
4. In the When to show section, enable or disable an option using the switch.
5. Touch the Home button.
Setting Font Size
Set the size of the font in system apps.
1. Go to Settings.
40
2.
Touch Display > Advanced.
3. Touch Font size.
4. Select one of the font size values.
• Small
• Default
• Large
• Largest.
5. Touch the Home button.
Touch Panel Mode
The device display is able to detect touches using a finger, a conductive-tip stylus, or gloved finger.
NOTE: A glove can be made of medical latex, leather, cotton, or wool.
For optimal performance use a Zebra certified stylus.
1. Go to Settings.
Settings
2. Touch Display > Advanced.
3. Touch TouchPanelUI.
4. Select:
• Stylus and Finger (Screen Protector off) to use a finger or a stylus on the screen without a screen
protector.
• Glove and Finger (Screen Protector off) to use a finger or a gloved finger on the screen without a
screen protector.
5. Touch the Home button.
Setting the Date and Time
You are only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP)
1. Go to Settings.
2. Touch System > Date & time.
3. Touch Use network-provided time to disable automatic date and time synchronization.
4. Touch Date.
5. In the calendar, set today’s date.
6. Touch OK.
7. Touch Time.
8. Touch the green circle, drag to the current hour and then release.
9. Touch the green circle, drag to the current minute and then release.
10. Touch AM or PM.
11. Touch OK.
41
12.
Touch Time zone > Time zone and select the current time zone from the list. This option may not be
available in some locations.
13. Touch Time zone > Region and select the current region from the list.
14. Touch Update Interval to select interval to synchronize the system time from the network.
15. In TIME FORMAT, choose either Use local default or Use 24-hour format.
16. Touch the Home button.
General Sound Setting
Use the Sound settings to configure media and alarm volumes.
1. Go to Settings.
2. Touch Sound.
3. Touch an option to set sounds.
Sound Options
Settings
* NOTE: The device does not support haptic feedback, so it will not vibrate.
• Media volume - Controls the music, games, and media volume.
• Alarm volume - Controls the alarm clock volume.
• Notification volume - Controls the notification volume (WLAN only).
• Do Not Disturb - Mutes some or all sounds and vibrations.
•Media - Enable or disable to show media controls in Quick Access Panel.
• * Shortcut to prevent ringing - Select how the shortcut method prevents ringing.
• Default notification sound - Select a sound to play for all system notifications.
• Default alarm sound - Select a sound to play for alarms.
• Other sounds and vibrations
• Screen locking sounds - Play a sound when locking and unlocking the screen (default – enabled).
• * Charging sounds - Plays a sound when power is applied to the device (default - enabled).
• Touch sounds - Play a sound when making screen selections (default – enabled).
Setting Wake-Up Sources
By default the device wakes from suspend mode when the user presses the Power button or Center Scan key.
In addition, the device can be configured to wake when the user press the grip trigger, left trigger or right
trigger keys.
NOTE: There is no dedicated PTT key on the MC3300ax. Any physical key or trigger can be programmed as
the PTT key including either of the Programmable P1 or Diamond keys.
1. Go to Settings.
2. Touch Wake-Up Sources.
• GUN_TRIGGER - Programmable button on the Trigger Handle accessory.
42
• LEFT_TRIGGER_1 - Left scan button.
•RIGHT_TRIGGER_1 - Right scan button.
• SCAN - Left scan button.
3. Touch a checkbox. A check appears in the checkbox.
4. Touch the Home button.
Remapping a Button
Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps. For
a list of key names and descriptions, refer to: techdocs.zebra.com
NOTE: It is not recommended to remap the scan button.
1. Go to Settings.
2. Touch Key Programmer. A list of programmable buttons displays.
3. Select the button to remap.
4. Touch the Shortcut, the Keys and Buttons, or the Trigger tabs to list the available functions, applications,
and triggers.
Settings
.
5. Touch a function or application shortcut to map to the button.
NOTE: If you select an application shortcut, the application icon appears next to the button on the Key
Programmer screen.
6. Touch the Home button.
43
Remappable Keys
6
5
4
2
13
Figure 10 Key Positions
Settings
1 LEFT_TRIGGER_1
2
3
4
5SCAN
6
P1
RIGHT_TRIGGER_1
DIAMOND
GRIP_TRIGGER
UI Listed Keys
• GRIP_TRIGGER
• SCAN
• P1
• DIAMOND
• LEFT_TRIGGER_1
• RIGHT_TRIGGER_1
Other Remappable Keys
• 0-9
• A-Z
• F1-F10
• LEFT
• UP
44
• DOWN
• RIGHT
• ENTER
• SPACE
• ESC
• DOT (via XML only, not StageNow)
• TAB
• DELETE
• COMMA
• SHIFT
• CTRL
• ALT
• BLUE
• ORANGE
Settings
Non-Remappable Keys
• POWER
• BACK (Not a physical key)
• HOME (Not a physical key)
• RECENT (Not a physical key)
Keyboards
The device provides multiple keyboard options.
• Android Keyboard - AOSP devices only
• Gboard - GMS devices only
• Enterprise Keyboard- Not pre-installed on the device. Contact Zebra Support for more information.
NOTE: By default the Enterprise and Virtual Keyboards are disabled.
Keyboard Configuration
Enabling Keyboards
1. Go to Settings.
2. Touch System > Languages & input > On-screen keyboard > Manage on-screen keyboards.
3. Touch a keyboard to enable.
Switching Between Keyboards
To switch between keyboards, touch in a text box to display the current keyboard.
45
Settings
• On the Gboard keyboard, touch and hold (GMS devices only).
• On the Android keyboard, touch and hold (AOSP devices only).
• On the Enterprise keyboard, touch . Only available with Mobility DNA Enterprise License.Not
pre-installed on the device. Contact Zebra Support for more information.
Using the Android and Gboard Keyboards
Use the Android or Gboard keyboards to enter text in a text field.
To configure the keyboard settings, touch and hold
, (comma) and then slide your finger to .
Edit Text
Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do
not support editing some or all of the text they display; others may offer their own way to select text.
Entering Numbers, Symbols, and Special Characters
1. Enter numbers and symbols.
• Touch and hold one of the top-row keys until a menu appears then select a number or special character.
• Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch
the Shift key a third time to unlock Capslock.
• Touch
• Touch the
2. Enter special characters.
• Touch and hold a number or symbol key to open a menu of additional symbols. A larger version of the
key displays briefly over the keyboard.
?123 to switch to the numbers and symbols keyboard.
=\< key on the numbers and symbols keyboard to view additional symbols.
Using the Enterprise Keyboard
The Enterprise Keyboard contains multiple keyboard types.
• Numeric
• Alpha
• Special characters
• Data capture.
Numeric Tab
The numeric keyboard is labeled 123. The keys displayed vary on the app being used. For example, an arrow
displays in Contacts, however Done displays in Email account setup.
Alpha Tab
The alpha keyboard is labeled using the language code. For English, the alpha keyboard is labeled EN.
Additional Character Tab
The additional characters keyboard is labeled #*/.
46
Touch to enter emoji icons in a text message.
Touch ABC to return to the Symbols keyboard.
Scan Tab
The Scan tab provides an easy data capture feature for scanning barcodes.
Language Usage
Use the Language & input settings to change the device’s language, including words added to the dictionary.
Changing the Language Setting
1. Go to Settings.
2. Touch System > Languages & input.
3. Touch Languages. A list of available languages displays.
4. If the desired language is not listed, touch Add a language and select a language from the list.
5. Touch and hold to the right of the desired language, then drag it to the top of the list.
Settings
6. The operating system text changes to the selected language.
Adding Words to the Dictionary
1. Go to Settings.
2. Touch System > Languages & input > Advanced > Personal dictionary.
3. If prompted, select the language where this word or phase is stored.
4. Touch + to add a new word or phrase to the dictionary.
5. Enter the word or phrase.
6. In the Shortcut text box, enter a shortcut for the word or phrase.
7. Touch the Home button.
Notifications
Setting App Notifications
To set notification settings for a specific app:
1. Go to Settings.
2. Touch Apps & notifications > App info.
3. Under Recently opened apps, touch SEE ALL XX APPS. The App info screen displays.
If there are no recently opened apps, touch App info to open the App Info screen.
4. Select an app. Options vary depending on the app selected.
5. Select an available options:
•Open - Opens the app.
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Settings
• Disable - Turn the app off and hide it. The app no longer appears in the All Apps list. You must re-enable
the app to use it.
•Force Stop - Turn off the app.
• Notifications
• All app notifications - Select to turn all notifications from this app on (default) or off.
Touch a specific notification category to display additional options.
• Default - Allow notifications from this app to make sound.
•Silent - Do not allow notifications from this app to make sound.
• Minimize - In the Notification panel, collapse notifications to one line.
• Advanced - Touch for additional options.
• Allow notification dot - Do not allow this app to add a notification dot to the app icon.
• Additional settings in the app - Open the app settings.
• Permissions - Configure which permissions are allowed or denied for this app.
• Storage & cache - View the amount of storage and cache space used for this app. You can choose to
Clear Storage and Clear Cache for the app to free up storage space on the device.
• Mobile data & Wi-Fi - View the data usage for this app. You can choose to enable Background data
usage or allow Unrestricted data usage by this app.
• Advanced - Touch for additional options.
• Screen time - Touch for options to set an App timer that limits the amount of time you can use this app
and to Manage notifications.
•Battery - Set Background restriction and Battery optimization for this app.
• Open by default - Modify which links or files the app opens by default.
• Advanced
• Picture-in-picture - Allow this app to create a picture-in-picture window when the app is running in the
background.
• Install unknown apps - Allow this app to install unknown apps.
• Display over other apps - Allow this app to display over other apps.
• Modify system settings - Allow this app to modify system settings.
•Store
• App details - Opens Google Play to display information about the app.
Viewing Notification Settings for All Apps
To view the notification settings for all apps:
1. Go to Settings.
2. Touch Apps & Notifications.
3. Scroll down to Notifications to view how many apps have notifications turned off.
4. To set or view notifications settings for a specific app, see Setting App Notifications on page 47.
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Settings
Controlling Lock Screen Notifications
To control whether notifications can be seen when the device is locked:
1. Go to Settings.
2. Touch Apps & notifications > Notifications.
3. Touch Notifications on lockscreen and select one of the following:
• Show conversations, default, and silent (default)
• Hide silent conversations and notifications
• Don’t show notifications.
Blink Light
The Notification LED lights blue when an app, such as email and VoIP, generates a programmable notification
or to indicate when the device is connected to a Bluetooth device. By default, LED notifications are enabled.
To change the notification setting:
1. Go to Settings.
2. Touch Apps & notifications > Notifications > Advanced.
3. Touch Blink light to toggle the notification on or off.
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Applications
The APPS screen displays icons for all installed apps. See Application Deployment for information on
installing and uninstalling apps. For information on standard Android apps, go to Google Play
The following table describes the apps installed on the device.
NOTE: Not all apps are available on all devices.
Table 5 Apps
Icon Description
Battery Manager - Displays battery information, including charge level, status, health and
wear level.
Bluetooth Pairing Utility – Use to pair a Zebra Bluetooth scanner with the device by
scanning a barcode.
Camera - Take photos or record videos. For more information, see Camera on page 54.
.
DataWedge - Enables data capture using the imager. For more information, see DataWedge
Demonstration on page 57.
DWDemo - Provides a way to demonstrate the data capture features using the imager. For
more information, see DataWedge Demonstration on page 57.
Enterprise Browser - Industrial browser that provides everything needed to quickly build
device apps for barcode scanning, signature capture, payment processing, printing and most
other enterprise applications. For more information, refer to
techdocs.zebra.com/enterprise-browser/
License Manager - Use to manage software licenses on the device.
PTT Express - Use to launch PTT Express client for VoIP communication.
50
.
Applications
Table 5 Apps (Continued)
Icon Description
RxLogger - Use to diagnose device and app issues. For more information, see RxLogger on
page 63.
Settings - Use to configure the device.
StageNow - Allows the device to stage a device for initial use by initiating the deployment of
settings, firmware, and software.
VoD - The Video on Device basic app provides a how-to video for proper device cleaning.
For Video on Device licensing information, go to learning.zebra.com
Worry Free Wifi Analyzer - A diagnostic intelligent app. Use to diagnose surrounding area
and display network stats, such as coverage hole detection, or AP in vicinity. Refer to the
Worry Free Wi-Fi Analyzer Administrator Guide for Android.
.
Zebra Bluetooth Settings - Use to configure Bluetooth logging.
Zebra Data Services - Use to enable or disable Zebra Data Services. Some options are set
by the system administrator.
Accessing Apps
All apps installed on the device are accessed using the APPS window.
1. On the Home screen, swipe up from the bottom of the screen.
2. Slide the APPS window up or down to view more app icons.
3. Touch an icon to open the app.
Switching Between Recent Apps
Use the Recent button to switch between recently used apps.
1. Touch Recent button.
A window appears on the screen with icons of recently used apps.
2. Slide the apps displayed up and down to view all recently used apps.
3. Swipe left or right to remove app from the list and force close the app.
4. Touch an icon to open an app or touch Back button to return to the current screen.
Battery Manager
The Battery Manager provides detailed information about the battery and battery swap procedures on
supported devices.
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Opening Battery Manager
To open the Battery Manager app, swipe up from the bottom of the Home screen, and then touch .
Battery Manager Information Tab
The Battery Manager displays detailed information about battery charging, health, and status.
Table 6 Battery Icon Description
Battery Icon Description
Battery charge level is between 85% and 100%.
Battery charge level is between 19% and 84%.
Battery charge level is between 0% and 18%.
Applications
• Level - The current battery charge level as a percentage. Displays -% when level is unknown.
•Wear - The health of the battery in graphical form. When the wear level exceeds 80%, the bar color
changes to red.
•Health - The health of the battery. If a critical error occurs, appears. Touch to view the error
description.
• Decommission - The battery is past its useful life and should be replaced. See system
administrator.
• Good - The battery is good.
• Charge error - An error occurred while charging. See system administrator.
• Over Current - An over-current condition occurred. See system administrator.
•Dead - The battery has no charge. Replace the battery.
• Over Voltage - An over-voltage condition occurred. See system administrator.
• Below Temperature - The battery temperature is below the operating temperature. See system
administrator.
• Failure Detected - A failure has been detected in the battery. See system administrator.
•Unknown - See system administrator.
•Charge Status
• Not charging - The device is not connected to AC power.
• Charging-AC - The device is connected to AC power and charging.
• Charging-USB - The device is connected to a host computer with a USB cable and charging.
• Discharging - The battery is discharging.
•Full - That the battery is fully charged.
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Applications
•Unknown - The battery status is unknown.
• Time until empty - The amount of time until the battery is empty.
• Advanced info - Touch to view additional battery information.
• Battery present status - Indicates that the battery is present.
• Battery level - The battery charge level as a percentage of scale.
• Battery scale - The battery scale level used to determine battery level (100).
•Battery voltage - The current battery voltage in millivolts.
• Battery temperature - The current battery temperature in degrees Centigrade.
• Battery technology - The type of battery.
• Battery current - The average current into or out of the battery over the last second in mAh.
• Battery manufacture date - The date of manufacture.
• Battery serial number - The battery serial number. The number matches the serial number printed
on the battery label.
• Battery part number - The battery part number.
• Battery decommission status - Indicates if the battery is past its life span.
•Battery Good - The battery is in good health.
• Decommissioned Battery - The battery is past its useful life and should be replaced.
• Base cumulative charge - Cumulative charge using Zebra charging equipment only.
• Battery present capacity - Maximum amount of charge that could be pulled from the battery under
the present discharge conditions if the battery were fully charged.
• Battery health percentage - With a range from 0 to 100, this is the ratio of “present_capacity” to
“design_capacity” at a discharge rate of “design_capacity”.
• % decommission threshold - The default % decommission threshold for a gifted battery as 80%.
• Battery present charge - Amount of usable charge remaining in the battery at present under the
current discharge conditions.
• Battery total cumulative charge - The total accumulated charge in all chargers.
• Battery time since first use - The time passed since the battery was placed in a Zebra terminal for
the first time.
• Battery error status - The error status of the battery.
• App version - The application version number.
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Camera
Taking Photos
Applications
NOTE: The Camera app is only available on select MC3300ax-S configurations.
NOTE: The device saves photos and videos on the microSD card, if installed and the storage path is
changed manually. By default, or if a microSD card is not installed, the device saves photos and videos on
the internal storage.
This section provides information for taking photos and recording videos using the integrated digital
cameras.
NOTE: See Camera Settings on page 56 for camera setting descriptions.
1 Scene Mode and Settings
2 Filters
3Flash
4 Video Recording Button
5 Camera Shutter Button
6 Gallery
1. Swipe up from the bottom of the Home screen and touch Camera.
2. If necessary, touch the Camera Mode icon and touch .
54
3.
Pause
Recording
Flash
Audio
Shutter Button
Gallery
Stop Recording
Take
Photo
Frame the subject on the screen.
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls
appear on the screen.
5. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.
6. Touch .
The camera takes a photo and a shutter sound plays.
The photo momentarily displays as a thumbnail in the lower left corner.
Recording Videos
1. Swipe up from the bottom of the Home screen and touch Camera.
2. Touch the camera mode menu and touch .
Applications
3. Point the camera and frame the scene.
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls
appear on the screen.
5. Touch to start recording.
The video time remaining appears in the top left of the screen.
6. Touch to end the recording.
The video momentarily displays as a thumbnail in the lower left corner.
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Camera Settings
In Photo mode, photo settings appear on screen. Touch ••• > to display the photo settings options.
• General - These settings apply to both the still camera and video camera.
• Face Detection - Select to turn face detection Off (default) or On.
•Storage – Set the location to store the photo to: Phone or SD Card.
• Still Camera - These settings apply only to the still camera.
• Countdown timer - Select Off (default), 2 seconds, 5 seconds or 10 seconds.
• Continuous Shot - Select to take a series of photos quickly while holding the capture button. Off
(default) or On.
• Picture size - The size (in pixels) of the photo to: 13M pixels (default), 8M pixels, 5M pixels, 3M
pixels, HD1080, 2M pixels, HD720, 1M pixels, WVGA, VGA, or QVGA.
• Picture quality - Set the picture quality setting to: Low, Standard, or High (default).
• Redeye reduction - Helps eliminate redeye effect. Options: Disabled (default), or Enable.
• Exposure - Set the exposure settings to: -2, -1, 0 (default), +1, +2.
Applications
• White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors:
• Incandescent - Adjust the white balance for incandescent lighting.
• Fluorescent - Adjust the white balance for florescent lighting.
•Auto - Adjust the white balance automatically (default).
• Daylight - Adjust the white balance for daylight.
• Cloudy - Adjust the white balance for a cloudy environment.
• Shutter Sound - Select to play a shutter sound when taking a photo. Options: Disable or Enable
(default).
•AF Animation - Select to enable or disable the camera focus ring in the camera preview. Options:
Disable (default) or Enable.
• Picture Format - All still images are saved in JPEG format.
• Video Camera - These settings apply only to the video camera.
• Video quality - Set video quality to: HD 1080p (default), HD 720p, SD 480p, CIF, or QVGA.
• Video duration - Set to: 30 seconds (MMS), 10 minutes, 30 minutes (default), or no limit.
• Image Stabilization - Set to reduce blurry videos due to device movement. Options: On or Off
(default).
• Noise Reduction - Off (default), Fast, High Quality.
• Video Encoder - Set the video encoder to: MPEG4, H264 (default), H265.
• Audio Encoder - Set the audio encoder to: AMRNB, or AAC (default).
• Video Rotation - Set the rotation of the video to: 0 (default), 90, 180, or 270.
• Time Lapse - Set the time lapse interval to: Off (default), or a time between 0.5 seconds and 24
hours.
•System
• Restore default - Select to restore all settings to the default values.
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• Version Info - Displays the software version of the camera app.
DataWedge Demonstration
Use DataWedge Demonstration (DWDemo) to demonstrate data capture functionality. To configure
DataWedge, refer to techdocs.zebra.com/datawedge/
NOTE: DataWedge is enabled on the Home screen. To disable this feature, go to the DataWedge settings
and disable the Launcher profile.
Table 7 DataWedge Demonstration Icons
Icon Description
Illumination Imager illumination is on. Touch to turn illumination off.
Data Capture The data capture function is through the internal imager.
Applications
.
Imager illumination is off. Touch to turn illumination on.
Scan Mode Imager is in picklist mode. Touch to change to normal scan mode.
Menu Opens a menu to view the application information or to set the
Scanner Selection
To select a scanner, touch > Settings > Scanner selection.
See the Data Capture section for more information.
Press the programmable button or touch the yellow scan button to capture data. The data appears in the
text field below the yellow button.
An RS507 or RS6000 Bluetooth imager is connected.
An RS507 or RS6000 Bluetooth imager is not connected.
The data capture function is through the rear camera. Only
available on MC3300ax-S devices configured with the camera
option.
Imager is in normal scan mode. Touch to change to picklist mode.
application DataWedge profile.
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Enterprise Browser
The Enterprise Browser is an industrial browser that provides everything needed to quickly build device
apps for barcode scanning, signature capture, payment processing, printing and most other enterprise
applications.
Enterprise Browser includes a runtime environment inside which a company's application logic can be
executed and controlled using HTML5 and CSS3 for presentation and JavaScript to access Enterprise
Browser APIs for scanners, cameras, card readers and other device peripherals.
The base Enterprise Browser installation includes all necessary components to allow a Windows
development host to easily build device apps and set runtime settings for local or mass-deployment using
Zebra StageNow or a mobile device management (MDM) system. If migrating from another platform,
Enterprise Browser also can run apps built for PocketBrowser, making it an ideal path for moving apps to a
newer UI, device or platform.
Applications
For more information, refer to techdocs.zebra.com/enterprise-browser/
Enterprise Browser Application
The device comes with an Enterprise Browser application pre-licensed. The application is accessible from
the apps screen.
NOTE: Download the latest version of the application from Zebra Support & Downloads web site,
zebra.com/support
1. Swipe up from the bottom of the Home screen, and touch EnterpriseBrowser.
The default Enterprise Browser page provides the following information:
• Battery Details:
• Battery strength in percentage
• Whether in cradle or not
• WLAN Details:
• ESSID name
• Signal
• IP Address of the device
• MAC address of the device
.
.
The buttons at the bottom of the screen:
• UNLOCK - Unlocks the device in the cradle.
• LEDS - Illuminates the cradle LEDs.
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PTT Express Voice Client
Talk Group
Service Indication
Notification Icon
Settings
Enable/Disable Switch
NOTE: Requires a PTT Express License.
PTT Express Voice Client enables Push-To-Talk (PTT) communication between disparate enterprise
devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, PTT Express delivers
simple PTT communication without requiring a voice communication server.
• Group Call: Press and hold the PTT (Talk) button to start communicating with other voice client users.
• Private Response: Double-press the PTT button to respond to the originator of the last broadcast or to
make a Private Response.
PTT Express User Interface
Figure 11 PTT Express Default User Interface
Applications
59
PTT Audible Indicator
Table 8 PTT Express Default User Interface Descriptions
Item Description
Notification Icon Indicates the current state of the PTT Express client.
Service Indication Indicates the status of the PTT Express client. Options: Service
Talk Groups Lists all 32 Talk Groups available for PTT communication.
Settings Opens the PTT Express Settings screen.
Applications
Enabled, Service Disabled or Service Unavailable.
Enable/Disable
Switch
The following tones provide helpful cues when using the voice client.
• Talk Tone: Double chirp. Plays when the Talk button is depressed. This is a prompt for you to start
talking.
• Access Tone: Single beep. Plays when another user just finished a broadcast or response. You can
now initiate a Group Broadcast or Private Response.
• Busy Tone: Continuous tone. Plays when the Talk button is depressed and another user is already
communicating on the same talkgroup. Plays after the maximum allowed talk time is reached (60
seconds).
• Network Tone:
• Three increasing pitch beeps. Plays when PTT Express acquires the WLAN connection and the
service is enabled.
• Three decreasing pitch beeps. Plays when PTT Express loses the WLAN connection or the service
is disabled.
PTT Notification Icons
Notification icons indicate the current state of the PTT Express Voice client.
Turns the PTT service on and off.
Table 10 PTT Express Icon Descriptions
Status Icon Description
The PTT Express Voice client is disabled.
The PTT Express Voice client is enabled but not connected to a WLAN.
The PTT Express Voice client is enabled, connected to a WLAN, and listening on the
Talk Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and communicating on
the Talk Group indicated by the number next to the icon.
60
Table 10 PTT Express Icon Descriptions (Continued)
Status Icon Description
The PTT Express Voice client is enabled, connected to a WLAN, and in a private
response.
The PTT Express Voice client is enabled and muted.
The PTT Express Voice client is enabled but it is not able to communicate due to a VoIP
telephony call in progress.
Enabling PTT Communication
1. Swipe up from the bottom of the Home screen and touch .
2. Slide the Enable/Disable Switch to the ON position. The button changes to ON.
Selecting a Talk Group
Applications
One of 32 Talk Groups can be selected by PTT Express users. However, only one talk group may be
enabled at a time on the device. Touch one of the 32 Talk Groups. The selected Talk Group is highlighted.
PTT Communication
NOTE: This section describes the default PTT Express client configuration. Refer to the PTT Express V1.2
User Guide for detailed information on using the client.
In order to use a PTT Key with PTT Express, remap BUTTON_L2 key to any available physical key, such
as LEFT_TRIGGER_1, RIGHT_TRIGGER_1, SCAN, P1 or DIAMOND. By default, a PTT button is not
assigned. For information on how to remap a key, refer to the Settings chapter.
Creating a Group Call
PTT communication may be established as a Group Call.
1. Press and hold the PTT button (or the Talk button on the headset) and listen for the talk tone.
If you hear a busy tone, release the button and wait a moment before making another attempt. Ensure
that PTT Express and the WLAN are enabled.
2. Start talking after hearing the talk tone.
NOTE: Holding the button for more than 60 seconds (default) drops the call, allowing others to make
Group calls. Release the button when finished talking to allow others to make calls.
Responding with a Private Response
The Private Response can only be initiated once a Group Call has been established. The initial Private
Response is made to the originator of the Group Call.
1. Wait for an access tone.
2. Within 10 seconds, double-press the PTT button, and listen for the talk tone.
3. If you hear a busy tone, release the button and wait a moment before making another attempt. Ensure
that PTT Express and the WLAN are enabled.
61
4.
Start talking after the talk tone plays.
5. Release the button when finished talking.
Disabling PTT Communication
1. Swipe up from the bottom of the Home screen and touch .
2. Slide the Enable/Disable Switch to the OFF position. The button changes to OFF.
3. Touch the Home button.
Applications
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RxLogger
RxLogger is a comprehensive diagnostic tool that provides application and system metrics, and diagnoses
device and application issues. RxLogger logs the following information: CPU load, memory load, memory
snapshots, battery consumption, power states, wireless logging, cellular logging, TCP dumps, Bluetooth
logging, GPS logging, logcat, FTP push/pull, ANR dumps, etc. All generated logs and files are saved onto
flash storage on the device (internal or external).
RxLogger Configuration
RxLogger is built with an extensible plug-in architecture and comes packaged with a number of plug-ins
already built-in. For information on configuring RxLogger, refer to techdocs.zebra.com/rxlogger/
To open the configuration screen, from the RxLogger home screen touch Settings.
Configuration File
RxLogger configuration can be set using an XML file. The config.xml configuration file is located on the
microSD card in the
connection. Edit the configuration file and then replace the XML file on the device. There is no need to stop
and restart the RxLogger service since the file change is automatically detected.
Applications
.
RxLogger\config folder. Copy the file from the device to a host computer using a USB
Enabling Logging
To enable logging:
1. Swipe the screen up and select .
2. Touch Start.
3. Touch the Home button.
Disabling Logging
To disable logging:
1. Swipe the screen up and select .
2. Touch Stop.
3. Touch the Home button.
Extracting Log Files
1. Connect the device to a host computer using an USB connection.
2. Using a file explorer, navigate to the RxLogger folder.
3. Copy the file from the device to the host computer.
4. Disconnect the device from the host computer.
Backing Up
RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default
contains all the RxLogger logs stored in the device.
63
To save the backup data, touch > BackupNow.
RxLogger Utility
RxLogger Utility is a data monitoring application for viewing logs in the device while RxLogger is running.
Logs and RxLogger Utility features are accessed using Main Chat Head.
Initiating the Main Chat Head
To initiate the Main Chat Head:
1. Open RxLogger.
2. Touch > Toggle Chat Head. The Main Chat Head icon appears on the screen.
3. Touch and drag the Main Chat head icon to move it around the screen.
Removing the Main Chat Head
To remove the Main Chat Head icon:
1. Touch and drag the icon. A circle with an X appears.
Applications
2. Move the icon over the circle and then release.
Viewing Logs
To view logs:
1. Touch the Main Chat Head icon. The RxLogger Utility screen appears.
2. Touch a log to open it. The user can open many logs with each displaying a new sub Chat Head.
3. If necessary, scroll left or right to view additional Sub Chat Head icons.
4. Touch a Sub Chat Head to display the log contents.
Removing a Sub Chat Head Icon
To remove a sub chat Head icon, press and hold the icon until it disappears.
Backing Up In Overlay View
RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default
contains all the RxLogger logs stored in the device.
The Backup icon is always available in Overlay View.
1. Touch . The Backup dialog box appears.
2. Touch Yes to create the back up.
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Data Capture
The device supports data capture using:
• Imager (SE4770 1D/2D, and SE4850-ER 1D/2D)
• RS5100 Bluetooth Ring Scanner
• RS6000 Bluetooth Ring Scanner
• DS3678 Digital Barcode Scanner
• DS2278 Digital Barcode Scanner
• LI3678 Linear Scanner
• DS8178 Digital Barcode Scanner.
65
Imaging
Data Capture
The device with an integrated 2D imager has the following features:
• Omnidirectional reading of a variety of barcode symbologies, including the most popular linear, postal,
PDF417, Digimarc, and 2D matrix code types.
• Advanced intuitive laser aiming cross-hair and dot aiming for easy point-and-shoot operation.
The imager uses imaging technology to take a picture of a barcode, stores the resulting image in memory,
and executes state-of-the-art software decoding algorithms to extract the barcode data from the image.
66
Operational Modes
The device with an integrated imager supports two modes of operation, listed below. Activate each mode
by pressing the Scan button.
• Decode Mode: In this mode, the device attempts to locate and decode enabled barcodes within its field
of view. The imager remains in this mode as long as the user holds the scan button, or until it decodes
a barcode.
NOTE: To enable Pick List Mode, configure in DataWedge or set in an application using a API command.
• Pick List Mode: This mode allows the user to selectively decode a barcode when more than one
barcode is in the device’s field of view. To accomplish this, move the aiming crosshair or dot over the
required barcode to decode only this barcode. This feature is ideal for pick lists containing multiple
barcodes and manufacturing or transport labels containing more than one barcode type (either 1D or
2D).
NOTE: To enable MultiBarcode Mode, configure in DataWedge or set in an application using a API
command.
• MultiBarcode Mode: In this mode, the device attempts to locate and decode a specific number of
unique barcodes within its field of view. The device remains in this mode as long as the user holds the
scan button, or until it decodes all the barcodes.
Data Capture
• The device attempts to scan the programmed number of unique barcodes (from 2 through 100).
• If there are duplicate barcodes (same symbology type and data), only one of the duplicate barcodes
is decoded and the remainder are ignored. If the label has two duplicate barcodes plus another two
different barcodes, a maximum of three barcodes will be decoded from that label; one will be
ignored as a duplicate.
• Barcodes can be of multiple symbology types and still be acquired together. For example, if the
specified quantity for a MultiBarcode scan is four, two barcodes can be symbology type Code 128
and the other two can be symbology type Code 39.
• If the specified number of unique barcodes is not initially in view of the device, the device will not
decode any data until the device is moved to capture the additional barcode(s) or time out occurs. If
the device field of view contains a number of barcodes greater than the specified quantity, the
device randomly decodes barcode(s) until the specified number of unique barcodes is reached. For
example, if the count is set to two and eight barcodes are in the field of view, the device decodes the
first two unique barcodes it sees, returning the data in random order.
• MultiBarcode Mode does not support concatenated barcodes.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master it.
However, consider the following to optimize scanning performance:
•Range: Scanners decode best over a particular working range — minimum and maximum distances
from the barcode. This range varies according to barcode density and scanning device optics. Scan
within range for quick and constant decodes; scanning too close or too far away prevents decodes.
Move the scanner closer and further away to find the right working range for the barcodes being
scanned.
67
•Angle: Scanning angle is important for quick decodes. When the illumination/flash reflects directly back
into the imager, the specular reflection can blind/saturate the imager. To avoid this, scan the barcode
so that the beam does not bounce directly back. Do not scan at too sharp an angle; the scanner needs
to collect scattered reflections from the scan to make a successful decode. Practice quickly shows what
tolerances to work within.
• Hold the device farther away for larger symbols.
• Move the device closer for symbols with bars that are close together.
NOTE: Scanning procedures depend on the app and device configuration. An app may use different
scanning procedures from the one listed above.
Scanning with Internal Imager
Use the internal imager to capture barcode data.
NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that
allows the user to enable the imager, decode the barcode data, and display the barcode content.
To scan with the internal imager:
Data Capture
1. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
2. Point the exit window on the top of the device at a barcode.
3. Press and hold the scan button or trigger.
The red laser aiming pattern turns on to assist in aiming.
4. Ensure the barcode is within the area formed by the cross-hairs the aiming pattern. The aiming dot
increases visibility in bright lighting conditions.
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Data Capture
Figure 12 Aiming Pattern: Standard Range
Figure 13 Aiming Pattern - Extended Range
NOTE: When the device is in Pick List Mode, the device does not decode the barcode until the center of
the cross-hair touches the barcode.
Figure 14 Pick List Mode with Multiple Barcodes - Standard Range
69
Data Capture
Figure 15 Pick List Mode with Multiple Barcodes - Extended Range
The Data Capture LED lights green and a beep sounds, by default, to indicate the barcode was
decoded successfully.
5. Release the Scan button or trigger.
The barcode content data appears in the text field.
Scanning with RS5100 Ring Scanner
Use the RS5100 Ring Scanner to capture barcode data.
Figure 16 RS5100 Ring Scanner
Refer to the RS5100 Ring Scanner Product Reference Guide for more information.
NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that
allows you to enable the scanner to decode barcode data and display the barcode content.
To scan with the RS5100:
1. Pair the RS5100 with the device. See Pairing Using Simple Serial Interface or
Human Interface Device
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
for more information.
Pairing Using Bluetooth
70
Data Capture
3. Point the RS5100 at a barcode.
4. Press and hold the trigger.
The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed
by the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
Figure 17 RS5100 Aiming Pattern
When the RS5100 is in Pick List mode, the RS5100 does not decode the barcode until the center of the
crosshair touches the barcode.
Figure 18 RS5100 Pick List Mode with Multiple Barcodes in Aiming Pattern
The RS5100 LEDs light green and a beep sounds to indicate the barcode was decoded successfully.
The captured data appears in the text field.
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Data Capture
Scanning with the RS6000 Bluetooth Ring Scanner
Use the RS6000 Corded Imager to capture barcode data.
Figure 19 RS6000 Bluetooth Ring Scanner
Refer to the RS6000 Bluetooth Ring Scanner Product Reference Guide for more information.
NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that
allows you to enable the scanner to decode barcode data and display the barcode content.
To scan with the RS6000:
1. Pair the RS6000 with the device. See Pairing Using Bluetooth Human Interface Device for more
information.
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the RS6000 at a barcode.
4. Press and hold the trigger.
The red laser aiming pattern turns on to assist in aiming. Ensure the barcode is within the area formed
by the cross-hairs in the aiming pattern. The aiming dot increases visibility in bright lighting conditions.
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Data Capture
Figure 20 RS6000 Aiming Pattern
When the RS6000 is in Pick List mode, the RS6000 does not decode the barcode until the center of the
crosshair touches the barcode.
Figure 21 RS6000 Pick List Mode with Multiple Barcodes in Aiming Pattern
The RS6000 LEDs light green and a beep sounds to indicate the barcode was decoded successfully.
The captured data appears in the text field.
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Data Capture
Scanning with the DS3678 Digital Scanner
Use the DS3678 Bluetooth Scanner to capture barcode data.
Figure 22 DS3678 Digital Scanner
Refer to the DS36X8 Digital Scanner Product Reference Guide for more information.
NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that
allows you to enable the scanner to decode barcode data and display the barcode content.
To scan with the DS3678:
1. Pair the scanner with the device. For more information, see Pairing Bluetooth Scanners.
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the scanner at a barcode.
4. Press and hold the trigger.
Ensure the barcode is within the area formed by the aiming pattern. The aiming dot increases visibility
in bright lighting conditions.
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Data Capture
The captured data appears in the text field.
Scanning with the DS2278 Digital Scanner
Use the DS2278 Digital Scanner to capture barcode data.
Figure 23 DS2278 Digital Scanner
Refer to the DS2278 Digital Scanner Product Reference Guide for more information.
NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that
allows you to enable the scanner to decode barcode data and display the barcode content.
To scan with the DS2278:
1. Pair the DS2278 with the device. See Pairing a Bluetooth Scanner on page 84
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the scanner at a barcode.
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for more information.
Data Capture
4. Press and hold the trigger.
5. Ensure the aiming pattern covers the barcode.
Upon successful decode, the scanner beeps and the LED flashes, and the scan line turns off.
The captured data appears in the text field.
Scanning with the LI3678 Linear Scanner
Use the LI3678 linear imager to capture barcode data.
Figure 24 LI3678 Linear Scanner
Refer to the LI36X8 Linear Scanner Product Reference Guide for more information.
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Data Capture
NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that
allows you to enable the scanner to decode barcode data and display the barcode content.
To scan with the LI3678:
1. Pair the LI3678 with the device. See Pairing a Bluetooth Scanner on page 84
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the LI3678 at a barcode.
4. Press and hold the trigger.
5. Ensure the aiming pattern covers the barcode.
for more information.
Upon successful decode, the scanner beeps and the LED displays a single green flash.
The captured data appears in the text field.
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Data Capture
Scanning with the DS8178 Scanner
Use the DS8178 Bluetooth Scanner to capture barcode data.
Figure 25 DS8178 Digital Scanner
Refer to the DS8178 Digital Scanner Product Reference Guide for more information.
NOTE: To read a barcode, a scan-enabled app is required. The device contains the DataWedge app that
allows you to enable the scanner to decode barcode data and display the barcode content.
To scan with the DS8178:
1. Pair the DS8178 with the device. See Pairing a Bluetooth Scanner on page 84
2. Ensure that an app is open on the device and a text field is in focus (text cursor in text field).
3. Point the scanner at a barcode.
Figure 26 Barcode Scanning with DS8178
for more information.
4. Press and hold the trigger.
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Data Capture
5. Ensure the aiming pattern covers the barcode.
Upon successful decode, the scanner beeps and the LED flashes, and the scan line turns off.
The captured data appears in the text field.
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Data Capture
1
Pairing the Bluetooth Ring Scanner
To connect the Bluetooth Ring Scanner to the device, use one of the following methods:
• Near Field Communication (NFC) (RS5100/RS6000 only)
• Simple Serial Interface (SSI)
• Bluetooth Human Interface Device (HID) Mode.
Pairing in SSI Mode Using Near Field Communication
The device provides the ability to pair the Ring Scanner in SSI mode using NFC.
NOTE: RS5100 and RS6000 only.
1. Ensure that the Ring Scanner is in SSI mode. Refer to the Ring Scanner User Guide for more
information.
2. Ensure that NFC is enabled on the device.
3. Align the NFC icon on the Ring Scanner with the NFC antenna on the device.
1 NFC Logo
The Status LED blinks blue indicating that the Ring Scanner is attempting to establish connection with the
device. When connection is established, the Status LED turns off and the Ring Scanner emits a single
string of low/high beeps.
A notification appears on the device screen and the icon appears in the Status bar.
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Data Capture
Pairing in HID Mode Using Near Field Communication
The device provides the ability to pair the Ring Scanner in HOID mode using NFC.
NOTE: RS5100 and RS6000 only.
1. Ensure that NFC is enabled on the device.
2. Ensure that Bluetooth is enabled on the device.
3. Ensure that the Bluetooth device to discover is in discoverable mode.
4. Place the Ring Scanner in Human Interface Device (HID) mode. If the Ring Scanner is already in HID
mode, skip to step 4.
a. Remove the battery from the Ring Scanner.
b. Press and hold the Restore key.
c. Install the battery onto the Ring Scanner.
d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash
green.
e. Scan the barcode below to place the Ring Scanner in HID mode.
5. Remove the battery from the Ring Scanner.
6. Re-install the battery into the Ring Scanner.
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Data Capture
1
7. Align the NFC icon on the Ring Scanner with the NFC antenna on the device.
1 NFC Logo
The Ring Scanner Status LED blinks blue indicating that the Ring Scanner is attempting to establish
connection with the device. When connection is established, the Status LED turns off and the Ring
Scanner emits a single string of low/high beeps.
A notification appears on the device screen and the icon appears in the Status bar.
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Data Capture
Pairing Using Simple Serial Interface
Pair the Ring Scanner with the device using SSI.
1. Swipe up from the bottom of the Home screen and touch .
2. Using the Ring Scanner, scan the barcode on the screen.
The Ring Scanner emits a string of high/low/high/low beeps. The Scan LED flashes green indicating
that the Ring Scanner is attempting to establish connection with the device. When connection is
established, the Scan LED turns off and the Ring Scanner emits one string of low/high beeps.
A notification appears on the Notification panel and the icon appears in the Status bar.
Pairing Using Bluetooth Human Interface Device
Pair the Ring Scanner with the device using Human Interface Device (HID).
1. Ensure that Bluetooth is enabled on both devices.
2. Ensure that the Bluetooth device to discover is in discoverable mode.
3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4. Place the Ring Scanner in HID mode. If the Ring Scanner is already in HID mode, skip to step 5.
a. Remove the battery from the Ring Scanner.
b. Press and hold the Restore key.
c. Install the battery onto the Ring Scanner.
d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash
green.
e. Scan the barcode below to place the Ring Scanner in HID mode.
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Data Capture
Figure 27 RS5100 / RS6000 Ring Scanner Bluetooth HID Barcode
5. Remove the battery from the Ring Scanner.
6. Re-install the battery into the Ring Scanner.
7. Swipe down from the Status bar to open the Quick Access panel and then touch .
8. Touch Bluetooth.
9. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area
and displays them under Available devices.
10.Scroll through the list and select Ring Scanner.
The device connects to the Ring Scanner and Connected appears below the device name. The
Bluetooth device is added to the Paired devices list and a trusted (“paired”) connection is established.
A notification appears on Notification panel and the icon appears in the Status bar.
Pairing a Bluetooth Scanner
Connect the scanner to the device using one of the following methods:
• Simple Serial Interface (SSI) mode
• Bluetooth Human Interface Device (HID) mode.
Pairing Using Simple Serial Interface
To pair the scanner with the device using SSI:
1. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
2. Install the battery into the scanner.
3. On the device swipe up from the bottom of the Home screen and touch .
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Figure 28 Bluetooth Pairing Utility
Data Capture
4. Using the scanner, scan the barcode on the screen.
The scanner emits a high/low/high/low beeps. The Scan LED flashes green indicating that the scanner
is attempting to establish connection with the device. When connection is established, the Scan LED
turns off and the scanner emits one string of low/high beeps.
5. On the device touch the Home button.
Pairing Using Bluetooth Human Interface Device
To pair the scanner with the device using HID:
1. Remove the battery from the scanner.
2. Replace the battery.
3. After the scanner reboots, scan the barcode below to place the scanner in HID mode.
4. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
5. Touch Bluetooth.
6. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area
and displays them under Available devices.
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7. Scroll through the list and select XXXXX xxxxxx, where XXXXX is the scanner and xxxxxx is the serial
DataWedge
DataWedge is a utility that adds advanced barcode scanning capability to any application without writing
code. It runs in the background and handles the interface to built-in barcode scanners. The captured
barcode data is converted to keystrokes and sent to the target application as if it was typed on the keypad.
DataWedge allows any app on the device to get data from input sources such as a barcode scanner, MSR,
RFID, voice, or serial port and manipulate the data based on options or rules.
Configure DataWedge to:
• Provide data capture services from any app.
• Use a particular scanner, reader or other peripheral device.
• Properly format and transmit data to a specific app.
Data Capture
number.
The device connects to the scanner, the scanner beeps once and Connected appears below the
device name. The Bluetooth device is added to the Paired devices list and a trusted (“paired”)
connection is established.
To configure DataWedge refer to techdocs.zebra.com/datawedge/
Enabling DataWedge
1. Swipe up from the bottom of the Home screen and touch .
2. Touch > Settings.
3. Touch the DataWedge enabled checkbox. A blue checkmark appears in the checkbox indicating that
DataWedge is enabled.
Disabling DataWedge
1. Touch .
2. Touch Settings.
3. Touch DataWedge enabled.
The blue check disappears from the checkbox indicating that DataWedge is disabled.
Supported Decoders
NOTE: DataWedge supports the decoders listed below but not all are validated on this device.
.
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Data Capture
Table 11 Supported Decoders
Decoders
SE4770
Internal Imager
Australian Postal OOOOOO--O
Aztec XXXXXX--X
Canadian Postal OOOO------ --
Chinese 2 of 5 OOOOOOOO
SE4850-ER
Internal Imager
RS5100
RS6000
DS2278
DS3678
LI3678
DS8178
Codabar XXXXXXXX
Code 11 OOOOOOOO
Code 128 XXXXXXXX
Code 39 XXXXXXXX
Code 93 OOOOOOOO
Composite AB OOOOOO-- O
Composite C OOOOOO--O
Discrete 2 of 5 OOOOOOOO
Datamatrix XXXXXX--X
Dutch Postal OOOOOO--O
DotCode OOOOOOOO
EAN13 XXXXXXXX
EAN8 XXXXXXXX
Grid Matrix OOOOOOOO
GS1 DataBar XXXXXXXX
GS1 DataBar
Expanded
GS1 DataBar LimitedOOOOOOOO
GS1 Datamatrix OOOOOO--O
GS1 QRCode OOOOOO-- O
HAN XIN OOOO--OO--
XXXXXXXX
Interleaved 2 of 5 OOOOOOOO
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Data Capture
Table 11 Supported Decoders (Continued)
Decoders
SE4770
Internal Imager
Japanese Postal OOOOOO--O
Korean 3 of 5 OOOOOOOO
MAIL MARK XXXXXX--X
Matrix 2 of 5 OOOOOOOO
Maxicode XXXXXX--X
MicroPDF OOOOOO--O
SE4850-ER
Internal Imager
RS5100
RS6000
DS2278
DS3678
LI3678
DS8178
MicroQR OOOOOO--O
MSI OOOOOOOO
PDF417 XXXXXX--X
QR Code XXXXXX--X
Decoder SignatureOOOOO---- --
TLC 39 OOOOOOOO
Trioptic 39 OOOOOOOO
UK Postal OOOOOO--O
UPCA XXXXXXXX
UPCE0 XXXXXXXX
UPCE1 OOOOOOOO
US4state OOOOOO-- O
US4state FICS OOOOOO--O
US Planet OOOOOO-- O
US Postnet OOOOOO--O
Key
X = Enabled
O = Disabled
-- = Not Supported
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Wireless
This section provides information on the following wireless features:
• Wireless Local Area Network (WLAN)
• Bluetooth
• Cast
• Near Field Communications (NFC)
Wireless Local Area Networks
Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building.
Before using the device on a WLAN, the facility must be set up with the required hardware to run the
WLAN (sometimes known as infrastructure). The infrastructure and the device must both be properly
configured to enable this communication.
Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches,
Radius servers, etc.) for instructions on how to set up the infrastructure.
Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless &
networks settings configure the device to match the security scheme.
The device supports the following WLAN security options:
• Enhanced Open
• Wireless Equivalent Privacy (WEP)
• Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK)
• WPA3-Personal
• WPA/WPA2/WPA3 Enterprise (EAP)
• Protected Extensible Authentication Protocol (PEAP) - with MSCHAPV2 and GTC authentication.
• Transport Layer Security (TLS)
• Tunneled Transport Layer Security (TTLS) - with Password Authentication Protocol (PAP),
MSCHAP, MSCHAPv2, and GTC authentication
• Password (PWD)
• Lightweight Extensible Authentication Protocol (LEAP).
• WPA3-Enterprise 192-bit
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The Status bar displays icons that indicate Wi-Fi network availability and Wi-Fi status.
NOTE: To extend the life of the battery, turn off Wi-Fi when not in use.
Connecting to a Wi-Fi Network
To connect to a Wi-Fi network:
1. Go to Settings > Network & internet.
2. Touch Wi-Fi to open the Wi-Fi screen. The device searches for WLANs in the area and lists them.
3. Scroll through the list and select the desired WLAN network.
4. For open networks, touch profile once or press and hold and then select Connect or for secure
networks enter the required password or other credentials then touch Connect. See the system
administrator for more information.
The device obtains a network address and other required information from the network using the
dynamic host configuration protocol (DHCP) protocol. To configure the device with a fixed internet
protocol (IP) address, see Configuring the Device to Use a Static IP Address on page 93.
5. In the Wi-Fi setting field, Connected appears indicating that the device is connected to the WLAN.
Wireless
Wi-Fi Version
When the device is connected to a Wi-Fi network, the Wi-Fi icon on the Status bar indicates the Wi-Fi
network version.
Table 12 Wi-Fi Version Icons
Icon Description
Connected to Wi-Fi 6, the 802.11ax standard.
Connected to Wi-Fi 5, the 802.11ac standard.
Connected to Wi-Fi 4, the 802.11n standard.
Removing a Wi-Fi Network
To remove a remembered or connected network:
1. Go to Settings.
2. Touch Network & Internet > W-Fi.
3. Scroll down to the bottom of the list and touch Saved networks.
4. Touch the name of the network.
5. Touch FORGET.
6. Touch the Home button.
WLAN Configuration
This section provides information on configuring Wi-Fi settings.
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Wireless
Configuring a Secure Wi-Fi Network
1. Go to Settings.
2. Touch Network & Internet > Wi-Fi.
3. Slide the switch to the ON position.
4. The device searches for WLANs in the area and lists them on the screen.
5. Scroll through the list and select the desired WLAN network.
6. Touch the desired network. If the network security is Enhanced Open, the device automatically
connects to the network. For all other network security a dialog box appears.
7. If the network security is WPA/WPA2-Personal, WPA3-Personal, or WEP, enter the required password
and then touch Connect.
8. If the network security is WPA/WPA2/WPA3 Enterprise:
a. Touch the EAP method drop-down list and select one of the following:
• PEAP
•TLS
•TTLS
•PWD
•LEAP.
b. Fill in the appropriate information. Options vary depending on the EAP method chosen.
• Certification Authority (CA) certificates are installed using the Security settings.
• When using the EAP methods PEAP, TLS, or TTLS you must specify a domain.
• Touch Advanced options to display additional network options.
9. If the network security is WPA3-Enterprise 192-bit:
• You must specify a domain and user certificate.
• Certification Authority (CA) and User certificates are installed using the Security settings.
• Touch Advanced options to display additional network options.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring
for a Proxy Server for setting connection to a proxy server and see Configuring the Device to Use a Static
IP Address for setting the device to use a static IP address.
10. Touch Connect.
11. Touch the Home button.
Manually Adding a Wi-Fi Network
Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network
when out of range.
1. Go to Settings.
2. Touch Network & Internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. Scroll to the bottom of the list and select Add network.
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Wireless
5.
In the Network name text box, enter the name of the Wi-Fi network.
6. In the Security drop-down list, set the type of security to:
• None
• Enhanced Open
•WEP
• WPA/WPA2-Personal
• WPA3-Personal
• WPA/WPA2/WPA3-Enterprise
• WPA3-Enterprise 192-bit.
7. If the network security is None or Enhanced Open, touch Save.
8. If the network security is WEP, WPA3-Personal, or WPA/WPA2-Personal, enter the required
password and then touch Save.
9. If the network security is WPA/WPA2/WPA3-Enterprise:
a. Touch the EAP method drop-down list and select one of the following:
• PEAP
•TLS
•TTLS
•PWD
•LEAP.
b. Fill in the appropriate information. Options vary depending on the EAP method chosen.
• Certification Authority (CA) certificates are installed using the Security settings.
• When using the EAP methods PEAP, TLS, or TTLS you must specify a domain.
• Touch Advanced options to display additional network options.
10. If the network security is WPA3-Enterprise 192-bit:
• Touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates are
installed using the Security settings.
• Touch User certificate and select a user certificate. Note: User certificates are installed using the
Security settings.
• In the Identity text box, enter the username credentials.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring
for a Proxy Server on page 93 for setting connection to a proxy server and see Configuring the Device to
Use a Static IP Address on page 93 for setting the device to use a static IP address.
11. Touch Save. To connect to the saved network, touch and hold on the saved network and select
Connect to network.
12. Touch the Home button.
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Configuring for a Proxy Server
A proxy server is a server that acts as an intermediary for requests from clients seeking resources from
other servers. A client connects to the proxy server and requests some service, such as a file, connection,
web page, or other resource, available from a different server. The proxy server evaluates the request
according to its filtering rules. For example, it may filter traffic by IP address or protocol. If the request is
validated by the filter, the proxy provides the resource by connecting to the relevant server and requesting
the service on behalf of the client.
It is important for enterprise customers to be able to set up secure computing environments within their
companies, making proxy configuration essential. Proxy configuration acts as a security barrier ensuring
that the proxy server monitors all traffic between the Internet and the intranet. This is normally an integral
part of security enforcement in corporate firewalls within intranets.
1. Go to Settings.
2. Touch Network & Internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. In the network dialog box, select and touch a network.
5. To edit a connected network, touch and then touch the down arrow to hide the keyboard.
Wireless
6. Touch Advanced options.
7. Touch Proxy and select Manual.
8. In the Proxy hostname text box, enter the address of the proxy server.
9. In the Proxy port text box, enter the port number for the proxy server.
10. In the Bypass proxy for text box, enter addresses for web sites that are not required to go through the
proxy server. Use a comma “,” between addresses. Do not use spaces or carriage returns between
addresses.
11. If editing a connected network, touch Save, otherwise, touch Connect.
12. Touch the Home button.
Configuring the Device to Use a Static IP Address
By default, the device is configured to use Dynamic Host Configuration Protocol (DHCP) to assign an
Internet protocol (IP) address when connecting to a wireless network.
1. Go to Settings.
2. Touch Network & Internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. In the network dialog box, select and touch a network.
5. To edit a connected network, touch and then touch the down arrow to hide the keyboard.
6. Touch Advanced options.
7. Touch IP settings and select Static.
8. In the IP address text box, enter an IP address for the device.
9. If required, in the Gateway text box, enter a gateway address for the device.
10. If required, in the Network prefix length text box, enter the prefix length.
11. If required, in the DNS 1 text box, enter a Domain Name System (DNS) address.
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12.
If required, in the DNS 2 text box, enter a DNS address.
13. In the Privacy drop-down, the default Use randomized MAC (default) provides enhanced privacy, or
you can choose Use device MAC.
14. If editing a connected network, touch Save, otherwise, touch Connect.
15. Touch the Home button.
Wi-Fi Preferences
Use the Wi-Fi preferences to configure advanced Wi-Fi settings. From the Wi-Fi screen scroll down to the
bottom of the screen and touch Wi-Fi preferences.
• Turn on W-Fi automatically - When enabled, Wi-Fi automatically turns back on when near high quality
saved networks.
• Notify for public networks- Notifies you when a high-quality public network is available.
•Advanced - Touch to expand options.
• Additional settings - See Additional Wi-Fi Settings.
• Install Certificates – Touch to install certificates.
Wireless
• Network rating provider - Disabled (AOSP devices). To help determine what constitutes a good
Wi-Fi network, Android supports external Network rating providers that provide information about
the quality of open Wi-Fi networks. Select one of the providers listed or None. If none are available
or selected, the Connect to open networks feature is disabled.
• Wi-Fi Direct - Displays a list of devices available for a direct Wi-Fi connection.
Additional Wi-Fi Settings
NOTE: Additional Wi-Fi settings are for the device, not for a specific wireless network.
Use the Additional Settings to configure additional Wi-Fi settings. To view the additional Wi-Fi settings,
scroll to the bottom of the Wi-Fi screen and touch Wi-Fi Preferences > Advanced > Additional settings.
• Regulatory
• Country Selection - Displays the acquired country code if 802.11d is enabled, else it displays the
currently selected country code.
• Region code - Displays the current region code.
• Band and Channel Selection
• Wi-Fi frequency band - Set the frequency band to: Auto (default), 5 GHz only or 2.4 GHz only.
• Available channels (2.4 GHz) - Touch to display the Available channels menu. Select specific
channels and touch OK.
• Available channels (5 GHz) - Touch to display the Available channels menu. Select specific
channels and touch OK.
• Logging
• Advanced Logging – Touch to enable advanced logging or change the log directory.
• Wireless logs - Use to capture Wi-Fi log files.
• Fusion Logger - Touch to open the Fusion Logger application. This application maintains a
history of high level WLAN events which helps to understand the status of connectivity.
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• About
• Version - Displays the current Fusion information.
Wi-Fi Direct
Wi-Fi Direct devices can connect to each other without having to go through an access point. Wi-Fi Direct
devices establish their own ad-hoc network when required, letting you see which devices are available and
choose which one you want to connect to.
1. Go to Settings.
2. Touch Network & internet > Wi-Fi > Wi-Fi preferences > Advanced > Wi-Fi Direct. The device
begins searching for another Wi-Fi Direct device.
3. Under Peer devices, touch the other device name.
4. On the other device, select Accept.
Connected appears on the device. On both devices, in their respective Wi-Fi Direct screens, the other
device name appears in the list.
Wireless
• Fusion Status - Touch to display live status of WLAN state. Also provides information about the
device and connected profile.
Bluetooth
Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS)
radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM)
band (802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft))
communication and low power consumption.
Devices with Bluetooth capabilities can exchange information (for example, files, appointments, and tasks)
with other Bluetooth enabled devices such as printers, access points, and other mobile devices.
The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the
healthcare, fitness, security, and home entertainment industries. It provides reduced power consumption
and cost while maintaining standard Bluetooth range.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used
with Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH
to work. There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections
and discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
• Channel Classification - A method of detecting an interference on a channel-by-channel basis, or
pre-defined channel mask.
• Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth
network.
• Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping
channels.
• Channel Maintenance - A method for periodically re-evaluating the channels.
The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power
is 2.5 mW and the expected range is 10 m (32.8 ft). A definition of ranges based on power class is difficult
to obtain due to power and device differences, and whether in open space or closed office space.
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Security
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When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate
channels. AFH coexistence allows enterprise devices to operate in any infrastructure.
NOTE: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b
operation is required.
The current Bluetooth specification defines security at the link level. Application-level security is not
specified. This allows application developers to define security mechanisms tailored to their specific need.
Link-level security occurs between devices, not users, while application-level security can be implemented
on a per-user basis. The Bluetooth specification defines security algorithms and procedures required to
authenticate devices, and if needed, encrypt the data flowing on the link between the devices. Device
authentication is a mandatory feature of Bluetooth while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the
devices and create a link key for them. Entering a common personal identification number (PIN) in the
devices being paired generates the initialization key. The PIN is never sent over the air. By default, the
Bluetooth stack responds with no key when a key is requested (it is up to user to respond to the key
request event). Authentication of Bluetooth devices is based-upon a challenge-response transaction.
Bluetooth allows for a PIN or passkey used to create other 128-bit keys used for security and encryption.
The encryption key is derived from the link key used to authenticate the pairing devices. Also worthy of
note is the limited range and fast frequency hopping of the Bluetooth radios that makes long-distance
eavesdropping difficult.
Recommendations are:
• Perform pairing in a secure environment
• Keep PIN codes private and do not store the PIN codes in the device
• Implement application-level security.
Bluetooth Profiles
The device supports the Bluetooth services listed.
Table 13 Bluetooth Profiles
Service Discovery Protocol
(SDP)
Serial Port Profile (SPP) Allows use of RFCOMM protocol to emulate serial cable
Object Push Profile (OPP) Allows the device to push and pull objects to and from a push
Advanced Audio Distribution
Profile (A2DP)
Audio/Video Remote Control
Profile (AVRCP)
Profile Description
Handles the search for known and specific services as well as
general services.
connection between two Bluetooth peer devices. For example,
connecting the device to a printer.
server.
Allows the device to stream stereo-quality audio to a wireless
headset or wireless stereo speakers.
Allows the device to control A/V equipment to which a user has
access. It may be used in concert with A2DP.
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Wireless
Table 13 Bluetooth Profiles (Continued)
Profile Description
Personal Area Network (PAN) Allows the use of Bluetooth Network Encapsulation Protocol to
provide L3 networking capabilities over a Bluetooth link. Only
PANU role is supported.
Human Interface Device Profile
(HID)
Headset Profile (HSP) Allows a hands-free device, such as a Bluetooth headset, to place
Hands-Free Profile (HFP) Allows car hands-free kits to communicate with the device in the
Phone Book Access Profile
(PBAP)
Out of Band (OOB) Allows exchange of information used in the pairing process. Pairing
Symbol Serial Interface (SSI) Allows for communication with Bluetooth Imager.
Allows Bluetooth keyboards, pointing devices, gaming devices and
remote monitoring devices to connect to the device.
and receive calls on the device.
car.
Allows exchange of Phone Book Objects between a car kit and a
mobile device to allow the car kit to display the name of the
incoming caller; allow the car kit to download the phone book so
you can initiate a call from the car display.
is completed using the Bluetooth radio, but requires information
from the OOB mechanism. Using OOB with NFC enables pairing
when devices simply get close, rather than requiring a lengthy
discovery process.
Generic Attribute Profile (GATT) Provides profile discovery and description services for Bluetooth
Dial Up Networking (DUN) Provides a standard to access the Internet and other dial-up
OBject EXchange (OBEX) Facilitates the exchange of binary objects between devices.
Bluetooth Power States
The Bluetooth radio is off by default.
• Suspend - When the device goes into suspend mode, the Bluetooth radio stays on.
• Airplane Mode - When the device is placed in Airplane Mode, the Bluetooth radio turns off. When
Airplane mode is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the
Bluetooth radio can be turned back on if desired.
Bluetooth Radio Power
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (for example, an
airplane). When the radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the
Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only
with Bluetooth radios in close proximity.
Low Energy protocol. It defines how attributes are grouped
together into sets to form services.
services over Bluetooth.
NOTE: To achieve the best battery life, turn off radios when not in use.
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Enabling Bluetooth
1. Swipe down from the Status bar to open the Notification panel.
2. Touch to turn Bluetooth on.
3. Touch the Home button.
Disabling Bluetooth
1. Swipe down from the Status bar to open the Notification panel.
2. Touch to turn Bluetooth off.
3. Touch the Home button.
Discovering Bluetooth Device(s)
The device can receive information from discovered devices without pairing. However, once paired, the
device and a paired device exchange information automatically when the Bluetooth radio is on.
1. Ensure that Bluetooth is enabled on both devices.
2. Ensure that the Bluetooth device to discover is in discoverable mode.
Wireless
3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4. Swipe down from the Status bar to open the Quick Access panel.
5. Touch and hold Bluetooth.
6. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area
and displays them under Available devices.
7. Scroll through the list and select a device. The Bluetooth pairing request dialog box appears.
8. Touch Pair on both devices.
9. The Bluetooth device is added to the Paired devices list and a trusted (“paired”) connection is
established.
Changing the Bluetooth Name
By default, the device has a generic Bluetooth name that is visible to other devices when connected.
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Bluetooth.
3. If Bluetooth is not on, move the switch to turn Bluetooth on.
4. Touch Device name.
5. Enter a name and touch RENAME.
6. Touch the Home button.
Connecting to a Bluetooth Device
Once paired, connect to a Bluetooth device.
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Bluetooth.
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Wireless
3.
In the list, touch the unconnected Bluetooth device.
When connected, Connected appears below the device name.
Selecting Profiles on the Bluetooth Device
Some Bluetooth devices have multiple profiles.
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Bluetooth.
3. In the Paired Devices list, touch next to the device name.
4. Turn on or off a profile to allow the device to use that profile.
5. Touch the Home button.
Unpairing a Bluetooth Device
Unpairing a Bluetooth device erases all pairing information.
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Bluetooth.
3. In the Paired Devices list, touch next to the device name.
4. Touch FORGET.
5. Touch the Home button.
Using a Bluetooth Headset
Use a Bluetooth headset for audio communication when using an audio-enabled app. See Bluetooth for
more information on connecting a Bluetooth headset to the device. Set the volume appropriately before
putting on the headset. When a Bluetooth headset is connected, the speakerphone is muted.
Cast
Use Cast to mirror the device screen on a Miracast enabled wireless display.
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Cast.
3. Touch > Enable wireless display.
The device searches for nearby Miracast devices and lists them.
4. Touch a device to begin casting.
5. Touch the Home button.
Near Field Communications
NFC/HF RFID is a short-range wireless connectivity technology standard that enables secure transaction
between a reader and a contactless smartcard. The technology is based on ISO/IEC 14443 type A and B
(proximity) ISO/IEC 15693 (vicinity) standards, using the HF 13.56 MHz unlicensed band.
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Wireless
The device supports the following operating modes:
• Reader mode
• Peer-to-Peer communication
• Card Emulation mode.
Using NFC, the device can:
• Read contactless cards such as contactless tickets, ID cards and ePassport.
• Read and write information to contactless cards such as SmartPosters and tickets, as well as devices
with NFC interface such as vending machines.
• Read information from supported medical sensors.
• Pair with supported Bluetooth devices such as printers, ring scanners (ex. RS6000), and headsets (ex.
HS3100).
• Exchange data with another NFC device.
• Emulate contactless card such as payment,ticket, or SmartPoster.
The device NFC antenna is positioned to read NFC cards from the top of the device while the device is
being held.
The device NFC antenna is centrally aligned with the back housing directly underneath the regulatory label
and is designed for reading a range of NFC tags at distances from contact up to 2 cm from the rear of the
device.
Reading NFC Cards
Read contactless cards using NFC.
Figure 29 Reading Cards
1. Launch an NFC enabled application.
2. Hold device as shown.
3. Move the device close to the NFC card until it detects the card.
4. Hold the card steadily until the transaction is complete (usually indicated by the application).
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