MC33XX
Mobile Computer
Integrator Guide
for Android™ 7.1.2 Nougat
MN-003136-07
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC.All other
trademarks are the property of their respective owners. ©2020 Zebra Technologies Corporation and/or its affiliates.
All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 12/2017 Initial release.
-02 Rev A 03/2018 Update to include MC33XX-R and MC33XX-S Configurations.
-03 Rev A 04/2018 Remove Decode Haptic Feedback from Scan Params in the DataWedge
Configuration chapter.
2
Change Date Description
-04 Rev A 07/2018 Add note in Maintenance and Troubleshooting. SmartMU section only applies to
LifeGuard 8 or earlier.
-05 Rev A 06/2019 Remove Imager as Camera topic in DataWedge Configuration.
-06 Rev A 09/2019 Updated to indicate the lanyard is compatible only with the MC33XX-R and
MC33XX-S configurations, remove screws on the forklift mount, and remove
reference to vibration.
-07 Rev A 08/2020 Correct
100 mil Code 39 (paper) in the
SE4850-ER Decode Zone table.
3
Table of Contents
Copyright ........................................................................................................................................... 2
Terms of Use .................................................................................................................................... 2
Revision History ................................................................................................................................ 2
About This Guide
Introduction ..................................................................................................................................... 13
Configurations ................................................................................................................................. 13
Software Versions ........................................................................................................................... 16
Chapter Descriptions ...................................................................................................................... 16
Notational Conventions ................................................................................................................... 16
Icon Conventions ............................................................................................................................ 17
Related Documents and Software .................................................................................................. 17
Service Information ......................................................................................................................... 18
Provide Documentation Feedback .................................................................................................. 18
Getting Started
Introduction ..................................................................................................................................... 19
Setup ............................................................................................................................................... 19
Installing a microSD Card ......................................................................................................... 19
Installing the MC33XX-G Battery .............................................................................................. 21
Installing the MC33XX–R/S Battery .......................................................................................... 22
Charging the Battery ................................................................................................................. 23
Backup Power ..................................................................................................................... 25
Charging Temperature ........................................................................................................ 25
Charging Spare Batteries .................................................................................................... 25
Hot Swap Mode ......................................................................................................................... 25
Google Account Setup .............................................................................................................. 25
Resetting the Device ....................................................................................................................... 26
Performing a Soft Reset ............................................................................................................ 26
Performing a Hard Reset .......................................................................................................... 26
Accessories
Introduction ..................................................................................................................................... 27
MC33XX Accessories ..................................................................................................................... 27
Compatibility ................................................................................................................................... 32
4
Table of Contents
Battery Comparison .................................................................................................................. 32
Battery Compatibility ................................................................................................................. 32
1-Slot USB Charge Cradle .............................................................................................................. 34
Charging the MC33XX Battery .................................................................................................. 34
Charging an MC33XX Spare Battery ........................................................................................ 35
Battery Charging in 1- Slot USB Charge Cradle ....................................................................... 36
Charging Temperature ........................................................................................................ 37
5-Slot Charge Only ShareCradle .................................................................................................... 38
Charging the MC33XX Battery .................................................................................................. 38
Battery Charging in the 5-Slot Charge Only ShareCradle ......................................................... 39
Charging Temperature ........................................................................................................ 39
5-Slot Ethernet ShareCradle ........................................................................................................... 40
Charging the MC33XX Battery .................................................................................................. 40
Battery Charging in the 5-Slot Ethernet ShareCradle ............................................................... 41
Charging Temperature ........................................................................................................ 41
Daisy-chaining Ethernet ShareCradles ..................................................................................... 41
Ethernet Settings ................................................................................................................. 42
Configuring Ethernet Proxy Settings ................................................................................... 42
Configuring Ethernet Static IP Address ............................................................................... 43
Establishing Ethernet Connection ............................................................................................. 44
LED Indicators ........................................................................................................................... 45
5-Slot ShareCradle with 4-Slot Battery Charger ............................................................................. 46
Charging the MC33XX Battery .................................................................................................. 46
Charging Spare Batteries .......................................................................................................... 47
Battery Charging in the 5-Slot ShareCradle with 4-Slot Battery Charger .................................. 47
Charging Temperature ........................................................................................................ 47
5-Slot Ethernet ShareCradle with 4-Slot Battery Charger ............................................................... 48
Charging the MC33XX Battery .................................................................................................. 48
Charging Spare Batteries .......................................................................................................... 49
Battery Charging in the 5-Slot Ethernet ShareCradle with 4-Slot Battery Charger ................... 49
Charging Temperature ........................................................................................................ 49
Daisy-chaining Ethernet Cradles ............................................................................................... 49
Ethernet Settings ................................................................................................................. 50
Configuring Ethernet Proxy Settings ................................................................................... 50
Configuring Ethernet Static IP Address ............................................................................... 51
Establishing Ethernet Connection ............................................................................................. 52
LED Indicators ........................................................................................................................... 53
4-Slot Spare Battery Charger .......................................................................................................... 53
Charging Spare Batteries .......................................................................................................... 53
Battery Charging ....................................................................................................................... 54
Spare Battery Charging ....................................................................................................... 54
Charging Temperature ........................................................................................................ 55
20-Slot Spare Battery Charger ........................................................................................................ 55
Charging Spare Batteries .......................................................................................................... 55
Battery Charging ....................................................................................................................... 56
Spare Battery Charging ....................................................................................................... 56
Charging Temperature ........................................................................................................ 57
USB Charge Cable ......................................................................................................................... 58
Connecting the USB Charge Cable to Device .......................................................................... 58
Connecting the USB Charge Cable to Host Computer ............................................................. 59
Main Battery Charging .........................................................................................
............... 59
5
Table of Contents
Charging the Device .................................................................................................................. 60
Main Battery Charging ........................................................................................................ 60
Disconnecting the USB Charge Cable ...................................................................................... 61
MC33XX Charge Only Adapter ....................................................................................................... 62
Adapter Installation ................................................................................................................... 62
Charging Temperature
MC33XX-G Rubber Boot ................................................................................................................ 65
MC33XX-R Rubber Boot ................................................................................................................. 66
MC33XX-S Rubber Boot ................................................................................................................. 68
Rigid Holster ................................................................................................................................... 69
MC33XX-G Fabric Holster .............................................................................................................. 71
Belt Strap .................................................................................................................................. 71
Shoulder Strap .......................................................................................................................... 71
Using the Belt Strap .................................................................................................................. 72
Using the Shoulder Strap .......................................................................................................... 73
MC33XX-R/S Fabric Holster ........................................................................................................... 75
Belt Clip ..................................................................................................................................... 75
Shoulder Strap .......................................................................................................................... 75
Using the Belt Clip ..................................................................................................................... 76
Using the Shoulder Strap .......................................................................................................... 78
Un-powered Forklift Mount .............................................................................................................. 80
Installation ................................................................................................................................. 80
Replacement Hand Strap for MC33XX-G ....................................................................................... 82
Replacement Hand Strap for MC33XX-R/S .................................................................................... 84
Lanyard ........................................................................................................................................... 86
Install Lanyard on MC33XX ...................................................................................................... 86
Using the Cross-body Strap ...................................................................................................... 87
Using the Belt Clip ..................................................................................................................... 88
Charging the MC33XX with the Lanyard ................................................................................... 89
........................................................................................................ 64
USB Communication
Introduction ..................................................................................................................................... 90
Connecting to a Host Computer via USB ........................................................................................ 90
Transferring Files using Media Transfer Protocol ..................................................................... 90
Transferring Files using Photo Transfer Protocol ...................................................................... 91
Disconnect from the Host Computer ............................................................................................... 92
Datawedge Configuration
Introduction ..................................................................................................................................... 93
Basic Scanning ............................................................................................................................... 93
Barcode Capture with Imager ................................................................................................... 93
Barcode Capture with Laser Scanner ....................................................................................... 94
Profiles ............................................................................................................................................ 95
Profile0 ...................................................................................................................................... 95
Plug-ins ........................................................................................................................................... 96
Input Plug-ins ............................................................................................................................ 96
Process Plug-ins ....................................................................................................................... 96
Output Plug-ins ......................................................................................................................... 96
Profiles Screen ................................................................................................................................ 96
6
Table of Contents
Profile Context Menu ................................................................................................................. 97
Options Menu ............................................................................................................................ 98
Disabling DataWedge ............................................................................................................... 98
Creating a New Profile .................................................................................................................... 98
Profile Configuration ....................................................................................................................... 99
Associating Applications ........................................................................................................... 99
Data Capture Plus ................................................................................................................... 102
Barcode Input .......................................................................................................................... 105
Enabled ............................................................................................................................. 105
Scanner Selection ............................................................................................................. 105
Decoders ........................................................................................................................... 106
Decoder Params ............................................................................................................... 107
Codabar ............................................................................................................................ 108
Code 11 ............................................................................................................................. 108
Code128 ............................................................................................................................ 108
Code39 .............................................................................................................................. 109
Code93 .............................................................................................................................. 110
Composite AB ................................................................................................................... 110
Discrete 2 of 5 ................................................................................................................... 110
GS1 DataBar Limited ........................................................................................................ 110
HAN XIN ............................................................................................................................ 111
Interleaved 2 of 5 .............................................................................................................. 111
Matrix 2 of 5 ...................................................................................................................... 111
MSI .................................................................................................................................... 112
Trioptic 39 ......................................................................................................................... 112
UK Postal .......................................................................................................................... 112
UPCA ................................................................................................................................ 112
UPCE0 .............................................................................................................................. 112
UPCE1 .............................................................................................................................. 113
US Planet .......................................................................................................................... 113
Decode Lengths ................................................................................................................ 113
UPC EAN Params ................................................................................................................... 113
Reader Params ....................................................................................................................... 116
Scan Params ........................................................................................................................... 118
UDI Params ............................................................................................................................. 119
Keep enabled on suspend ...................................................................................................... 119
Simulscan Input ....................................................................................................................... 119
Keystroke Output .................................................................................................................... 120
Intent Output ........................................................................................................................... 122
Intent Overview ................................................................................................................. 122
IP Output ................................................................................................................................. 123
Usage ................................................................................................................................ 124
Using IP Output with IPWedge .......................................................................................... 125
Using IP Output without IPWedge ..................................................................................... 126
Generating Advanced Data Formatting Rules .............................................................................. 127
Configuring ADF Plug-in ......................................................................................................... 127
Creating a Rule ................................................................................................................. 128
Defining a Rule .................................................................................................................. 128
Defining Criteria ................................................................................................................ 129
Defining an Action ............................................................................................................. 131
Deleting a Rule .................................................................................................................. 131
7
Table of Contents
Order Rules List ................................................................................................................ 132
Deleting an Action ............................................................................................................. 133
ADF Example .................................................................................................................... 133
DataWedge Settings ............................................................................................................... 136
Importing a Configuration File ................................................................................................. 137
Exporting a Configuration File ................................................................................................. 138
Importing a Profile File ............................................................................................................ 138
Exporting a Profile ................................................................................................................... 138
Restoring DataWedge ............................................................................................................. 138
Configuration and Profile File Management .................................................................................. 139
Enterprise Folder ..................................................................................................................... 139
Auto Import .............................................................................................................................. 139
Programming Notes ...................................................................................................................... 139
Overriding Trigger Key in an Application ................................................................................. 139
Capture Data and Taking a Photo in the Same Application .................................................... 139
Disable DataWedge on Device and Mass Deploy .................................................................. 140
DataWedge APIs ..................................................................................................................... 140
Reporting ................................................................................................................................. 140
Soft Scan Feature ................................................................................................................... 140
Sample .................................................................................................................................... 141
Scanner Input Plugin ............................................................................................................... 141
Function Prototype ............................................................................................................ 141
Parameters ........................................................................................................................ 141
Return Values ................................................................................................................... 141
Example ............................................................................................................................ 142
Comments ......................................................................................................................... 142
Enumerate Scanners .............................................................................................................. 142
Function Prototype ............................................................................................................ 142
Parameters ........................................................................................................................ 142
Return Values ................................................................................................................... 143
Example ............................................................................................................................ 143
Comments ......................................................................................................................... 144
Set Default Profile ................................................................................................................... 144
Default Profile Recap ........................................................................................................ 144
Usage Scenario ................................................................................................................. 144
Function Prototype ............................................................................................................ 144
Parameters ........................................................................................................................ 144
Return Values ................................................................................................................... 144
Example ............................................................................................................................ 145
Comments ......................................................................................................................... 145
Reset Default Profile ............................................................................................................... 146
Function Prototype ............................................................................................................ 146
Parameters ........................................................................................................................ 146
Return Values ................................................................................................................... 146
Example ............................................................................................................................ 146
Comments ......................................................................................................................... 146
Switch To Profile ..................................................................................................................... 147
Profiles Recap ................................................................................................................... 147
Usage Scenario ................................................................................................................. 147
Function Prototype ............................................................................................................ 147
Parameters ........................................................................................................................ 147
8
Table of Contents
Return Values ................................................................................................................... 148
Example ............................................................................................................................ 148
Comments ......................................................................................................................... 148
Notes ................................................................................................................................. 149
Settings
Introduction ................................................................................................................................... 150
WLAN Configuration ..................................................................................................................... 150
Configuring a Wi-Fi Network ................................................................................................... 150
Manually Adding a Wi-Fi Network ........................................................................................... 151
Configuring for a Proxy Server ................................................................................................ 152
Configuring the Device to Use a Static IP Address ................................................................. 153
Advanced Wi-Fi Settings ......................................................................................................... 154
Additional Wi-Fi Settings ......................................................................................................... 155
Screen Unlock Settings ................................................................................................................. 157
Set Screen Unlock Using PIN ........................................................................................... 158
Set Screen Unlock Using Password ................................................................................. 159
Set Screen Unlock Using Pattern ...................................................................................... 159
Passwords .................................................................................................................................... 160
Button Remapping ........................................................................................................................ 160
Remapping a Button ............................................................................................................... 161
Accounts ....................................................................................................................................... 162
Language Usage ........................................................................................................................... 162
Changing the Language Setting .............................................................................................. 162
Adding Words to the Dictionary ............................................................................................... 162
Keyboard Settings ......................................................................................................................... 163
PTT Express Configuration ........................................................................................................... 163
RxLogger ...................................................................................................................................... 163
RxLogger Configuration .......................................................................................................... 164
ANR Module ...................................................................................................................... 165
Kernal Module ................................................................................................................... 165
Logcat Module ................................................................................................................... 166
LTS Module ....................................................................................................................... 167
Ramoops Module .............................................................................................................. 167
Resource Module .............................................................................................................. 167
Snapshot Module .............................................................................................................. 168
TCPDump Module ............................................................................................................. 169
Tombstone Module ........................................................................................................... 169
Configuration File .................................................................................................................... 169
Enabling Logging .................................................................................................................... 169
Disabling Logging .................................................................................................................... 169
Extracting Log Files ................................................................................................................. 169
RxLogger Utility ............................................................................................................................. 170
App View ................................................................................................................................. 170
Viewing Logs ..................................................................................................................... 170
Backup .............................................................................................................................. 171
Archiving ........................................................................................................................... 172
Overlay View ........................................................................................................................... 172
Removing the Main Chat Head ......................................................................................... 172
Viewing Logs ..................................................................................................................... 172
9
Table of Contents
Removing a Sub Chat Head Icon ...................................................................................... 174
Backup .............................................................................................................................. 174
About Phone ................................................................................................................................. 175
...................................................................................................................................................... 175
Application Deployment
Introduction ................................................................................................................................... 176
Security ......................................................................................................................................... 176
Secure Certificates ........................................................................................................................ 176
Installing a Secure Certificate ....................................................................................................... 176
Configuring Credential Storage Settings ................................................................................. 177
License Manager .......................................................................................................................... 178
Android Versions Supported ................................................................................................... 178
Requirements .......................................................................................................................... 178
Start Application ...................................................................................................................... 178
Active License Display ...................................................................................................... 179
Activate License ...................................................................................................................... 180
Add License Source ................................................................................................................ 182
Refresh a License ................................................................................................................... 183
Settings ................................................................................................................................... 183
Notifications Settings ......................................................................................................... 184
License Sources Settings .................................................................................................. 185
Add License Source in Settings 185
About Settings ................................................................................................................... 186
Development Tools ....................................................................................................................... 188
Android .................................................................................................................................... 188
EMDK for Android ................................................................................................................... 189
StageNow ................................................................................................................................ 189
ADB USB Setup ............................................................................................................................ 189
Enabling USB Debugging ....................................................................................................... 189
Application Installation .................................................................................................................. 190
Installing Applications Using the USB Connection .................................................................. 190
Installing Applications Using the Android Debug Bridge ......................................................... 192
Installing Applications Using a microSD Card ......................................................................... 193
Uninstalling an Application ...................................................................................................... 193
Performing a System Update ........................................................................................................ 194
Download the System Update Package .................................................................................. 194
Using microSD Card ............................................................................................................... 194
Using ADB ............................................................................................................................... 196
Verify System Update Installation ........................................................................................... 196
Performing an Enterprise Reset .................................................................................................... 197
Download the Enterprise Reset Package ............................................................................... 197
Using microSD Card ............................................................................................................... 197
Using ADB ............................................................................................................................... 197
Performing a Factory Reset .......................................................................................................... 198
Download the Factory Reset Package .................................................................................... 198
Using microSD Card ............................................................................................................... 198
Using ADB ............................................................................................................................... 199
Storage ......................................................................................................................................... 200
Random Access Memory ........................................................................................................ 200
10
Table of Contents
Internal Storage ....................................................................................................................... 201
External Storage ..................................................................................................................... 203
Formatting a microSD Card .............................................................................................. 205
Format as Internal Memory ............................................................................................... 207
Enterprise Folder ..................................................................................................................... 209
Application Management .............................................................................................................. 209
Viewing Application Details ..................................................................................................... 210
Managing Downloads ................................................................................................................... 211
...................................................................................................................................................... 211
Maintenance and Troubleshooting
Introduction ................................................................................................................................... 212
Maintaining the MC33XX .............................................................................................................. 212
Battery Safety Guidelines ............................................................................................................. 213
Cleaning Instructions .................................................................................................................... 213
Approved Cleanser Active Ingredients .................................................................................... 214
Harmful Ingredients ................................................................................................................. 214
Cleaning Instructions ............................................................................................................... 214
Special Cleaning Notes ........................................................................................................... 214
Cleaning Materials Required ................................................................................................... 214
Cleaning Frequency ................................................................................................................ 214
Cleaning the MC33XX .................................................................................................................. 214
Housing ................................................................................................................................... 214
Display .................................................................................................................................... 215
Exit Window ............................................................................................................................ 215
Connector Cleaning ................................................................................................................ 215
Cleaning Cradle Connectors ................................................................................................... 215
Troubleshooting SmartMU ............................................................................................................ 216
Camera Preview ................................................................................................................ 216
Home Screen .................................................................................................................... 217
Status 217
Connected IP Network 217
Device Information 218
Scan List ........................................................................................................................... 218
Filter Options 219
Detailed Capabilities for BSSID 219
Device Coverage View ...................................................................................................... 220
Auto Reachablility Test 221
Networking Tools .............................................................................................................. 221
Ping 221
Ping Settings 222
Fusion Advanced Configuration 223
About 224
Troubleshooting ............................................................................................................................ 225
Troubleshooting the MC33XX ................................................................................................. 225
1-Slot USB Charge Cradle Troubleshooting ........................................................................... 226
5-Slot Charge Only ShareCradle Troubleshooting .................................................................. 228
5-Slot Ethernet ShareCradle Troubleshooting ........................................................................ 228
5-Slot ShareCradle with 4-Slot Battery Charger Troubleshooting ........................................... 229
11
Table of Contents
5-Slot Ethernet ShareCradle with 4-Slot Battery Charger Troubleshooting ............................ 230
4-Slot Spare Battery Charger Troubleshooting ....................................................................... 230
20-Slot Spare Battery Charger Troubleshooting ..................................................................... 231
USB Charge Cable .................................................................................................................. 231
Technical Specifications
Introduction ................................................................................................................................... 233
MC33XX Technical Specifications ................................................................................................ 233
SE965 Decode Zone ............................................................................................................... 237
SE4750-SR Decode Zone ....................................................................................................... 238
SE4850-ER Decode Zone ....................................................................................................... 239
MC33XX Accessory Specifications ............................................................................................... 240
1-Slot USB Charge Cradle with Spare Battery Charger Technical Specifications .................. 241
5-Slot Charge Only ShareCradle Technical Specifications ..................................................... 241
5-Slot Ethernet ShareCradle Technical Specifications ........................................................... 242
5-Slot Charge ShareCradle with 4-Slot Battery Charger Technical Specifications ................. 242
5-Slot Ethernet ShareCradle with 4-Slot Battery Charger Technical Specifications ............... 243
4-Slot Spare Battery Charger Technical Specifications .......................................................... 244
20-Slot Spare Battery Charger Technical Specifications ........................................................ 244
USB Charge Cable Technical Specifications .......................................................................... 245
Keypad Remap Strings
Keypad Remap Strings ................................................................................................................. 246
12
About This Guide
Introduction
This guide provides information about using the MC33XX mobile computers and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Configurations
MC33XX used in this guide refers to all configurations, except where noted. MC33XX-G refers to the Trigger
configuration. MC33XX-R refers to the Rotate configuration. MC33XX-S refers to the Straight configuration.
MC33XX-S45 refers to the 45 degree angle Straight configuration.
This guide covers the following configurations:
Table 1 Configurations
Configuration Radios Display Memory
MC33XX–G
Standard
MC33XX–G
Premium
WLAN: IEEE
802.11a/b/g/n/ac/d
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
WLAN: IEEE
802.11a/b/g/n/ac/d
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
NFC
®
®
4.0” color 2 GB RAM /
16 GB Flash
4.0” color 4 GB RAM /
16 GB Flash
Data Capture
Options
SE965 1D,
SE4750-SR 2D
SE965 1D,
SE4750-SR 2D,
SE4850-ER 2D
Operating
System
Android-based
AOSP/GMS 7.1.2
Android-based
AOSP/GMS 7.1.2
13
Table 1 Configurations (Continued)
About This Guide
Configuration Radios Display Memory
MC33XX–G
Premium +
WLAN: IEEE
®
802.11a/b/g/n/ac/d
4.0” color 4 GB RAM /
32 GB Flash
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
NFC
MC33XX–R
Standard
WLAN: IEEE
802.11a/b/g/n/ac/d
®
4.0” color 2 GB RAM /
16 GB Flash
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
MC33XX–R
Premium
WLAN: IEEE
802.11a/b/g/n/ac/d
®
4.0” color 4 GB RAM /
16 GB Flash
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
NFC
Data Capture
Options
SE965 1D,
SE4750-SR 2D,
Operating
System
Android-based
AOSP/GMS 7.1.2
SE4850-ER 2D
SE965 1D Android-based
AOSP/GMS 7.1.2
SE965 1D Android-based
AOSP/GMS 7.1.2
MC33XX–R
Premium +
MC33XX–S
Standard
WLAN: IEEE
®
802.11a/b/g/n/ac/d
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
NFC
WLAN: IEEE
®
802.11a/b/g/n/ac/d
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
4.0” color 4 GB RAM /
32 GB Flash
4.0” color 2 GB RAM /
16 GB Flash
SE965 1D Android-based
AOSP/GMS 7.1.2
SE965 1D,
SE4750-SR 2D,
Android-based
AOSP/GMS 7.1.2
SE4850-ER 2D
14
Table 1 Configurations (Continued)
About This Guide
Configuration Radios Display Memory
MC33XX–S
Premium
WLAN: IEEE
®
802.11a/b/g/n/ac/d
4.0” color 4 GB RAM /
16 GB Flash
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
NFC
MC33XX–S
Premium +
WLAN: IEEE
802.11a/b/g/n/ac/d
®
4.0” color 4 GB RAM /
32 GB Flash
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
NFC
MC33XX–S45
Standard
WLAN: IEEE
802.11a/b/g/n/ac/d
®
4.0” color 2 GB RAM /
16 GB Flash
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
Data Capture
Options
SE965 1D,
SE4750-SR 2D,
Operating
System
Android-based
AOSP/GMS 7.1.2
SE4850-ER 2D
SE4750-SR 2D,
SE4850-ER 2D
Android-based
AOSP/GMS 7.1.2
SE4750-SR 2D Android-based
AOSP/GMS 7.1.2
MC33XX–S45
Premium
MC33XX–S45
Premium +
WLAN: IEEE
®
802.11a/b/g/n/ac/d
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
NFC
WLAN: IEEE
®
802.11a/b/g/n/ac/d
/h/i/k/r/w
WPAN: Bluetooth
V4.1, V2.1 + EDR
w/ Bluetooth Low
Energy (BLE)
NFC
4.0” color 4 GB RAM /
16 GB Flash
4.0” color 4 GB RAM /
32 GB Flash
SE4750-SR 2D Android-based
AOSP/GMS 7.1.2
SE4750-SR 2D Android-based
AOSP/GMS 7.1.2
15
Software Versions
• To determine the current software versions touch > About phone.
• Model – Displays the model number.
• Android version – Displays the operating system version.
• Kernel version – Displays the kernel version number.
• Build number – Displays the software build number.
To determine the device serial number touch > About phone > Status.
• Serial number - Displays the serial number.
Chapter Descriptions
Topics covered in this guide are as follows:
• Getting Started provides information on getting the MC33XX up and running for the first time.
• Accessories describes the available accessories and how to use them with the MC33XX.
• USB Communication describes how to connect the MC33XX to a host computer using USB.
• Datawedge Configuration describes how to use and configure the DataWedge application.
• Settings provides the settings for configuring the MC33XX.
• Application Deployment provides information for developing and managing applications.
• Maintenance and Troubleshooting includes instructions on cleaning and storing the MC33XX, and
provides troubleshooting solutions for potential problems during MC33XX operation.
• Technical Specifications provides the technical specifications for the MC33XX.
• Keypad Remap Strings provides keypad remap strings.
About This Guide
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
16
About This Guide
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are used
throughout the documentation set. These icons and their associated meanings are described below.
NOTE: NOTE contains information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader how to
complete an action (when it is not part of the current procedure, for instance), or tell the reader where
something is located on the screen. There is no warning level associated with a note.
CAUTION:The word CAUTION with the associated safety icon implies information that, if disregarded, may
result in minor or moderate injury, or serious product damage.
WARNING: The word WARNING with the associated safety icon implies information that, if disregarded,
could result in death or serious injury, or serious product damage.
Related Documents and Software
The following documents provide more information about the MC33XX mobile computers.
• MC33XX Mobile Computer Quick Start Guide for Android 7.1.2 Nougat, p/n MN-003143-XX
• MC33XX Regulatory Guide, p/n MN-003144-XX
• MC33XX Mobile Computer User Guide for Android 7.1.2 Nougat, p/n MN-003131-XX
For the latest version of this guide and all guides, go to: http://www.zebra.com/support
.
17
Service Information
If you have a problem with your equipment, contact Zebra Support Center for your region. Contact information is
available at: www.zebra.com/support
When contacting the Zebra Support Center, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number.
Figure 1 Manufacturing Label
About This Guide
.
Manufacturing Label
MC33XX-G
Zebra responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by the Zebra Support Center, the user may need to return the equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if
the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the microSD card from the device before shipping for service.
If you purchased your product from a Zebra business partner, contact that business partner for support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.
MC33XX-R/S
18
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Setup
To start using the MC33XX for the first time:
• Install a microSD card (optional)
• Install the battery
• Charge the MC33XX
• Power on the MC33XX.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the
documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
CAUTION:Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that
the operator is properly grounded.
1. Using a coin or finger, remove the microSD card cover.
Figure 2 Remove microSD Card Cover
2. Slide the microSD card holder to the Open position.
19
Figure 3 Unlock microSD Card Holder
3. Lift the microSD card holder.
Figure 4 Lift microSD Card Holder
Getting Started
4. Place the microSD card into the contact area with the contacts facing down.
Figure 5 Install microSD Card
5. Close the microSD card holder and slide the microSD card holder to the Lock position.
Figure 6 Lock microSD Card Holder
6. Replace the microSD card cover and ensure that it is installed properly.
20
Getting Started
Figure 7 Replace Cover
Installing the MC33XX-G Battery
The MC33XX-G is compatible with the following batteries:
• MC33XX 5200 mAh PowerPrecision+ extended battery.
• MC32N0 5200 mAh PowerPrecision extended battery.
To install the battery:
1. Loosen the hand strap, if needed.
2. Align the battery into the battery compartment.
Figure 8 Inserting the Battery
3. Rotate the bottom of the battery into the battery compartment.
4. Press battery down firmly. Ensure that both battery release buttons on the sides of the MC33XX-G return to the
home position.
21
Getting Started
Figure 9 Press Battery Down
5. Tighten the hand strap, if needed.
6. Press the Power button to turn on the device.
Installing the MC33XX–R/S Battery
The MC33XX-R/S is compatible with the following batteries:
• MC33XX 2740 mAh PowerPrecision+ standard battery.
• MC33XX 5200 mAh PowerPrecision+ extended battery.
• MC32N0 2740 mAh PowerPrecision standard battery.
• MC32N0 5200 mAh PowerPrecision extended battery.
1. Loosen the hand strap, if needed.
2. Align the top of the battery into the battery compartment.
Figure 10 Insert Battery
3. Rotate the bottom of the battery into the battery compartment.
22
Getting Started
4. Press battery down firmly. Ensure that both battery release buttons on the sides of the MC33XX-R/S return to
the home position.
Figure 11 Press Battery Down
5. Tighten the hand strap, if needed.
6. Press the Power button to turn on the device.
Charging the Battery
CAUTION:Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on
page 213.
Use the mobile computer cradles, cables and spare battery chargers to charge the mobile computer main battery.
The main battery can be charged before insertion into the mobile computer or after it is installed. There are two
main batteries for the MC33XX, the 2740 mAh PowerPrecision+ standard battery (1X) and the 5200 mAh
PowerPrecision+ extended battery (2X). The MC33XX-G is compatible with the 5200 mAh PowerPrecision+
extended battery. The MC33XX-R/S are compatible with both the 2740 mAh PowerPrecision+ standard battery
and the 5200 mAh PowerPrecision+ extended battery. Use one of the spare battery chargers to charge the main
battery (out of the mobile computer) or one of the cradles to charge the main battery while it is installed in the
mobile computer.
Before using the mobile computer for the first time, fully charge the main battery until the green Charge LED
indicator remains lit and charge the battery using a cable or a cradle with the appropriate power supply. For
information about the accessories available for the MC33XX, see Accessories. The 2740 mAh PowerPrecision+
standard battery fully charges (0% to 90% capacity) in less than 2.2 hours and the 5200 mAh PowerPrecision+
extended battery fully charges (0% to 90% capacity) in less than 3.8 hours.
The MC33XX retains data in memory for at least five minutes when the mobile computer’s main battery is
removed.
When the main battery reaches a very low battery state, the battery retains data in memory for at least 15 hours.
Batteries must be charged within the 0° to +40° C (32° to 104° F) ambient temperature range.
The following accessories can be used to charge batteries:
23
Getting Started
• Cradles (and a power supply):
• 1-Slot USB Charge Cradle
• 5-Slot Charge Only ShareCradle
• 5-Slot Ethernet ShareCradle
• 5-Slot Charge ShareCradle + 4-Slot Spare Battery Charger
• 5-Slot Ethernet ShareCradle + 4-Slot Spare Battery Charger.
• Cables (and a power supply):
• USB Charge Cable.
• Spare Battery Chargers (and a power supply):
• 4-Slot Spare Battery Charger
• 20-Slot Spare Battery Charger.
To charge the mobile computer using the cradles:
1. Insert the mobile computer into a cradle. See Accessories for accessory setup.
2. The mobile computer starts to charge automatically. The Charge LED Indicator indicates the charge status. See
the table below for charging indications.
To charge the mobile computer using the cables:
1. Connect the MC33XX Communication/Charge Cable to the appropriate power source and connect to the mobile
computer. See Accessories for accessory setup.
2. The mobile computer starts to charge automatically. The Charge LED Indicator indicates the charge status.
LED Charge Indicators
Status Indications
Off • The battery is not charging.
• The battery is not inserted correctly in the cradle or connected to a
power source.
• Cradle is not powered.
Slow Blinking Amber
Every 3 seconds
Solid Amber • Battery is charging.
Solid Green • Battery charging is complete.
Fast Blinking Red
2 blinks/second
• Battery is charging, but the battery is fully depleted and does not yet
have sufficient charge to power the device.
Charging error, e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically eight
hours).
Solid Red • Spare battery is charging and battery is at the end of useful life.
• Charging complete and battery is at the end of useful life.
The MC33XX 2740 mAh PowerPrecision+ standard battery charges from 0% to 90% in less than 2.2 hours at room
temperature.
24
Getting Started
The MC33XX 5200 mAh PowerPrecision+ extended battery charges from 0% to 90% in less than 3.8 hours at
room temperature.
The MC32N0 2740 mAh PowerPrecision standard battery charges from 0% to 90% in less than 3 hours at room
temperature.
The MC32N0 5200 mAh PowerPrecision extended battery charges from 0% to 90% in less than 5.5 hours at room
temperature.
Backup Power
The MC33XX is equipped with a supercapcitator (supercap) to provide backup power to the device when the main
battery is removed. The supercap will retain random access memory (RAM) data in memory for approximately five
minutes after the main battery is removed during Hot Swap.
IMPORTANT: The supercap is automatically charged from the main battery and requires approximately ten
minutes to fully charge.
Charging Temperature
Charge batteries in ambient temperatures from 0°C to 40°C (32°F to 104°F) or up to 45°C (113°F) as reported by
the battery. To view the battery temperature, touch > About phone > Battery information.
Note that charging is intelligently controlled by the MC33XX. To accomplish this, for small periods of time, the
MC33XX or accessory alternately enables and disables battery charging to keep the battery at acceptable
temperatures. The MC33XX or accessory indicates when charging is disabled due to abnormal temperatures via
its LED.
Charging Spare Batteries
See Accessories for information on using accessories to charge spare batteries.
Hot Swap Mode
The MC33XX provides a Hot Swap mode where the user can replace the battery without powering off the device.
When the user removes the battery, the display turns off and the device enters a low power state while in Hot Swap
mode. In Hot Swap mode, the MC33XX retains RAM data for approximately five minutes. Replace the battery
within five minutes to preserve memory persistence. If the user does not install a charged battery within five
minutes, data in RAM will be lost. During Hot Swap mode, Wi-Fi and Bluetooth remain connected for 30 seconds.
If the battery is not inserted within 30 seconds, Wi-Fi is disabled and then re-enabled when the device comes out of
Hot Swap mode and Bluetooth is reset when the device comes out of Hot Swap mode.
IMPORTANT: The supercap requires time to recharge after performing a Hot Swap or after the main battery is
fully depleted. Hot Swap mode will not retain data unless the supercap is fully charged.
Google Account Setup
NOTE: The MC33XX has to be connected to the internet in-order to set up a Google ™ account.
Google account only required on devices with GMS software.
25
The first time the MC33XX starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Wallet for purchasing items from the Play Store, entering your personal information, and
enabling backup/restore features.
Resetting the Device
There are four reset functions:
• Soft reset
• Hard reset
• Enterprise reset. See Performing an Enterprise Reset on page 197.
• Factory reset. See Performing a Factory Reset on page 198.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1. Press and hold the Power button until the menu appears.
2. Touch Reboot and then select OK.
3. The device reboots.
Getting Started
Performing a Hard Reset
Perform a Hard Reset if the MC33XX stops responding.
CAUTION:Performing a hard reset with a SD card installed in the MC33XX may cause damage or data
corruption to the SD card.
1. Simultaneously press the Power button, 1 and 9 keys.
2. When the screen turns off, release the buttons.
3. The device reboots.
26
Accessories
Introduction
This chapter provides information for using the accessories for the device.
MC33XX Accessories
The table below lists the accessories available for the MC33XX.
Table 2 MC33XX Accessories
Accessory Part Number Description
Cradles
1-Slot USB Charge Cradle with Spare Battery
Charger
5-Slot Charge Only ShareCradle CRD-MC33-5SCHG-01 Charge only. Charges up to five
5-Slot Ethernet ShareCradle CRD-MC33-5SETH-01 Charges up to five MC33XXs and
CRD-MC33-2SUCHG-01 Charges the MC33XX main battery
and a spare battery, and
synchronizes the MC33XX with a
host computer through a USB
connection. Requires power supply
(PWR-BGA12V50W0WW), DC line
cord (CBL-DC-388A1-01) and a
country specific grounded AC line
cord.
MC33XXs. Requires power supply
(PWR-BGA12V108W0WW), DC line
cord (CBL-DC-381A1-01) and a
country specific grounded AC line
cord.
provides Ethernet communication for
up to five devices. Requires power
supply (PWR-BGA12V108W0WW),
DC line cord (CBL-DC-381A1-01)
and a country specific grounded AC
line cord.
27
Table 2 MC33XX Accessories (Continued)
Accessory Part Number Description
Accessories
5-Slot Charge ShareCradle with 4-Slot Battery
Charger
5-Slot Ethernet ShareCradle with 4-Slot
Battery Charger
Chargers
4-Slot Spare Battery Charger SAC-MC33-4SCHG-01 Charges up to four MC33XX spare
CRD-MC33-4SC4BC-01 Charge only. Charges up to four
MC33XXs and up to four spare
batteries. Requires power supply
(PWR-BGA12V108W0WW), DC line
cord (CBL-DC-381A1-01) and a
country specific grounded AC line
cord.
CRD-MC33-4SE4BC-01 Charges up to four MC33XXs and up
to four spare batteries and provides
Ethernet communication for up to
four MC33XXs. Requires power
supply (PWR-BGA12V108W0WW),
DC line cord (CBL-DC-381A1-01)
and a country specific grounded AC
line cord.
batteries. Requires power supply
(PWR-BGA12V50W0WW), DC line
cord (CBL-DC-388A1-01) and a
country specific grounded AC line
cord.
20-Slot Spare Battery Charger SAC-MC33-20SCHG-01 Charges up to 20 MC33XX spare
batteries. Requires power supply
(PWR-BGA12V108W0WW), DC line
cord (CBL-DC-381A1-01) and a
country specific grounded AC line
cord.
Power Supply PWR-BGA12V50W0WW Level VI power supply. Provides 12
VDC, 2.5A power to the 1-Slot USB
Charge Cradle and the 4-Slot Spare
Battery Charger. Requires a DC line
cord (CBL-DC-388A1-01) and a
country specific grounded AC line
cord.
Power Supply
PWR-BGA12V108W0W
W
Level VI power supply. Provides 12
VDC, 2.5A power to the 5-Slot
Charge Only Cradle, 5-Slot Ethernet
Cradle, 5-Slot Charge Cradle with
4-Slot Battery Charger, 5-Slot
Ethernet Cradle with 4-Slot Battery
Charger and 20-Slot Battery
Charger. Requires a DC line cord
(CBL-DC-381A1-01) and a country
specific grounded AC line cord.
28
Table 2 MC33XX Accessories (Continued)
Accessory Part Number Description
Accessories
Power Supply
Power Supply PWR-WUA5V12W0GB Provides 12 VDC, 2.5A power to the
Power Supply PWR-WUA5V12W0EU Provides 12 VDC, 2.5A power to the
Power Supply PWR-WUA5V12W0AU Provides 12 VDC, 2.5A power to the
Power Supply PWR-WUA5V12W0CN Provides 12 VDC, 2.5A power to the
Power Supply PWR-WUA5V12W0IN Provides 12 VDC, 2.5A power to the
PWR-WUA5V12W0US
Wall adapter; Provides 12 VDC, 2.5A
power to the USB Charge Cable.
Includes plug adapter for use in the
United States.
USB Charge Cable. Includes plug
adapter for use in the European
Union.
USB Charge Cable. Includes plug
adapter for use in the United
Kingdom.
USB Charge Cable. Includes plug
adapter for use in Australia.
USB Charge Cable. Includes plug
adapter for use in China.
USB Charge Cable. Includes plug
adapter for use in India.
US AC Line Cord 23844-00-00R Provides power to 3–wire power
supplies PWR-BGA12V50W0WW
and PWR-BGA12V108W0WW.
DC Line Cord CBL-DC-381A1-01 Provides power from the power
supply (PWR-BGA12V108W0WW)
to the 5-Slot Charge Only Cradle,
5-Slot Ethernet Cradle, 5-Slot
Charge Cradle with 4-Slot Battery
Charger, 5-Slot Ethernet Cradle with
4-Slot Battery Charger and 20-Slot
Battery Charger.
DC Line Cord CBL-DC-388A1-01 Provides power from the power
supply (PWR-BGA12V150W0WW)
to the 1-Slot USB Charge Cradle and
4-Slot Battery Charger.
Cables
USB Charge Cable CBL-MC33-USBCHG-01 Provides power and/or
communication over USB to the
device. Requires wall adapter/power
supply PWR-WUA5V12W0xx.
1-Slot Cradle USB Cable 25-124330-01R Provides USB communication
through the 1-Slot USB cradle to the
host computer.
29
Table 2 MC33XX Accessories (Continued)
Accessory Part Number Description
Accessories
Headset Quick Disconnect Adapter Cable
(2.5 mm)
Miscellaneous
Cradle Adapter ADP-MC33-CRDCUP-01 MC33XX Charge Only Adapter for
2740 mAh Battery (Standard
PowerPrecision+)
5200 mAh Battery (Extended
PowerPrecision+)
25-124411-03R Connects an RCH51, HS2100, or
third party quick disconnect headset
to the MC33XX-R/S.
backwards compatibility with MC32
cradles. Works with MC32N0 1-Slot
USB Cradle, 4-Slot Charge Only
Cradle, and 4-Slot Ethernet Cradles.
BTRY-MC33-27MA-01
BTRY-MC33-27MA-10
BTRY-MC33-27MA-IN
BTRY-MC33-52MA-01
BTRY-MC33-52MA-10
BTRY-MC33-52MA-IN
Replacement standard capacity
battery.
Replacement standard capacity
battery (10–pack).
Replacement standard capacity
battery (India).
Replacement extended capacity
battery.
Replacement extended capacity
battery (10–pack).
Replacement extended capacity
battery (India).
MC33XX-G Hand Strap SG-MC33-HDSTPG-01 Replacement hand strap for the
MC33XX-G. Hand strap loop holds
an optional stylus
(SG-TC7X-STYLUS-03).
MC33XX-R/S Hand Strap SG-MC33-HDSTPB-01 Replacement hand strap for the
MC33XX-R and MC33XX-S.
Lanyard SG-MC33-LNYDB-01 Optional lanyard for MC33XX-R and
MC33XX-S, for securing the device
to the user with the cross-body strap
or the belt clip (both options
included).
Rigid Holster SG-MC33-RDHLST-01 Provides a clip on holder for the
MC33XX-R and MC33XX-S.
MC33XX-G Fabric Holster SG-MC3021212–01R Provides a soft, clip on holster and a
shoulder strap for the MC33XX–G.
MC33XX-R/S Fabric Holster SG-MC3X-SHLSTB-01 Provides a soft, clip on holder and a
shoulder strap for the MC33XX-R
and MC33XX-S.
Shoulder Strap 58-40000-007R Universal shoulder strap.
Belt 11-08062-02R Belt for fabric holster.
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