WorkForce
Connect
PTT Express
User Guide
MN000935A08EN Rev. A
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Terms of Use
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Publication Date
December 16, 2020
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Contents
About This Guide................................................................................................................................ 5
Introduction ...................................................................................................................... 5
Related Documents.......................................................................................................... 5
Chapter Descriptions........................................................................................................ 5
Notational Conventions.................................................................................................... 5
Icon Conventions ............................................................................................................. 6
Service Information .......................................................................................................... 6
PTT Express Client............................................................................................................................. 7
Introduction ...................................................................................................................... 7
Device Communication .................................................................................................... 8
Soft Buttons .............................................................................................................. 9
PTT Audible Indicators..................................................................................................... 9
PTT Express User Interface........................................................................................... 10
Default User Interface............................................................................................. 10
Profile User Interface.............................................................................................. 10
Android User Interface ..................................................................................... 11
Android Settings............................................................................................... 11
Windows Mobile/CE User Interface ................................................................. 12
Windows Mobile/CE About Window................................................................. 13
PTT Express Notification Icons .............................................................................. 13
Audio Feedback...................................................................................................... 14
For Android Clients .......................................................................................... 14
For Windows Mobile/CE Clients....................................................................... 14
Profiles ........................................................................................................................... 15
Switching Between Profile Screens........................................................................ 15
Selecting Talk Groups ............................................................................................ 15
Licensing General Notes................................................................................................ 15
Advanced Features........................................................................................................................... 16
Listening to Multiple Talk Groups................................................................................... 16
3
Contents
Preemptor Feature......................................................................................................... 17
Alternative Channels Feature......................................................................................... 18
PTT Communication......................................................................................................................... 19
Introduction .................................................................................................................... 19
Group Call...................................................................................................................... 19
Responding to a Group Call........................................................................................... 19
Responding with a Group Call................................................................................ 20
Responding with a Private Response..................................................................... 20
Operating Information .................................................................................................... 20
Configuration .................................................................................................................................... 22
Introduction .................................................................................................................... 22
Application Settings........................................................................................................ 22
Windows Mobile/CE Clients ................................................................................... 22
Android Clients ....................................................................................................... 22
General Settings..................................................................................................... 23
Diagnostic Settings................................................................................................. 23
Coexistence Settings.............................................................................................. 24
Hard Button ............................................................................................................ 24
GUI ......................................................................................................................... 25
Group Call/Private Response Transport/Timers..................................................... 25
Profile List Settings ........................................................................................................ 26
Profile Attributes ..................................................................................................... 26
Profile Channel Attributes....................................................................................... 27
Profile Screen Attributes......................................................................................... 27
Profile Hard Buttons ............................................................................................... 28
Profile User Attributes............................................................................................. 29
Channel List Settings .................................................................................................... 31
Adding Soft Buttons to a Profile .................................................................................... 32
Configuring a Profile with Three Talk Groups ............................................................... 33
Index .................................................................................................................................................. 34
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About This Guide
Introduction
PTT Express client creates Push-To-Talk (PTT) communication capability between disparate enterprise
devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, this solution delivers
simple PTT communication without the need of a voice communication server. The client also enables PTT
communication with 2-way radios using the Interworking Gateway (IWG).
This guide is intended for use by any associate, manager, network engineer or IT administrator who will
use the client.
NOTE: This guide refers to Android clients 3.1.x and Windows Mobile/CE clients 1.2.x. Screens, icons,
and options may differ on each device.
Related Documents
Refer to the following documents for associated information about the system.
PTT Express Installation and Configuration Guide - Provides an overview, general requirements,
installation and configuration instructions for the PTT Express.
For the latest version of this guide and all guides, go to:
Chapter Descriptions
Topics covered in this guide are as follows:
• PTT Express Client provides an overview of PTT Express and gives a general description of the PTT
Express client.
• Advanced Features describes the advanced features of the PTT Express client.
• PTT Communication describes PTT communication and other useful information.
• Configuration provides information for modifying the configuration file used to configure the PTT
Express client.
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
zebra.com/support.
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• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (such as those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are
used throughout the documentation set. These icons and their associated meanings are described below.
About This Guide
NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER! If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region.
Contact information is available at zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software/firmware type or version number
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business
partner for support.
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PTT Express Client
Introduction
The PTT Express client plays received audio only in a hands-free modality delivered through a speaker or
a headset. Handset mode of operation is not supported by the PTT Express client.
The PTT Express client supports the following Push-To-Talk use cases:
• Group Call - One to Many
• Private Response - One to One
• Group Call with 2-Way Radios - One to Many (requires IWG).
• allows users to listen to multiple Talk Groups at one time.
• allows a Talk Group to preempt another Talk Group.
• provides flexibility to configure multiple configurations and profiles.
• provides use of friendly names for Talk Groups.
• provides notification status icons to easily see current PTT Express client status. (Applies to Android
clients only.)
• is backward compatible with PTT Express client V1.1.
• PTT Express Android client v3.1.46 and above requires a Zebra license to use the app. Refer to the
Zebra Licensing User Guide for information on installing license for this app.
The PTT Express client can be configured to contain one or more Profiles. Each Profile can be assigned a
unique name and has a set number of available Talk Groups. The Profile name and the Talk Group names
are defined in the Configuration file.
PTT Express does not support Bluetooth accessories.
PTT Express is available on the following devices:
Table 1 Supported Devices
Operating System Devices
WEHH/Windows CE MC55A0, MC75A0/6/8, SB1, VH10
Android CC600, CC6000, EC30, L10A, MC33, MC33x, MC40, MC67, MC92, MC93,
TC20, TC21, TC25, TC26, TC51, TC52, TC56, TC57, TC70, TC72, TC70x,
TC75, TC75x, TC77, TC8000, TC8300, VC80x, VC8300, VC8300, WT6000
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NOTE: When using Speaker/Mic with Push-to-Talk, the M1000 accessory is required for PTT Express
operation on the VH10, VC80x, and VC8300.
Device Communication
There are two ways to communicate when operating the PTT Express client: Group Call and Private
Response. Depending upon the device and the PTT Express client configuration, these can be hard
buttons on the device or soft buttons.
• Group Call: Press and hold to start communicating with other voice client users.
• Private Response: Press and hold to respond to the originator of the last call.
Buttons on the device can be configured to perform various functions. Contact your system administrator
for exact button functionality.
Figure 1 Default PTT Express Screen
PTT Express Client
Android
While a PTT communication button is pressed the user will not be able to use other device buttons to
perform separate tasks. In general, pressing multiple buttons simultaneously leads to inconsistent PTT
Express client behavior. Also, when the PTT Express client is installed on a mobile computer, the action
button is no longer available.
Table 2 Group and Private Key Assignment/Mapping
Device
MC40 Left side top PTT button (L2) Left side lower button (L1)
MC55A0 197-Single 125-Single
MC67 L2-Single L1-Single
MC75A0/6/8 197-Single 114-Single
MC92 L1-Single L2-Single
Windows Mobile/CE
Recommended Group Key
(Key Code)
Recommended Private Key
(Key Code)
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PTT Express Client
Table 2 Group and Private Key Assignment/Mapping (Continued)
SB1 134-Single 135-Single
CC600, CC6000, EC30,
L10A, MC33, MC33x,
MC93, TC20, TC21,
TC25, TC26, TC51, TC52,
TC56, TC57, TC70, TC72,
TC70x, TC75, TC75x,
TC77, TC8000, TC8300,
VC80x, VC8300, VC8300,
WT6000
VH10 7-Single 7-Double
Soft Buttons
The PTT Express client can be configured to use on-screen buttons for Group Call and Private Response.
To use the on-screen buttons, touch and hold the button just as you would with the device’s hard buttons.
Figure 2 PTT Express Client Soft Buttons
Device
Recommended Group Key
(Key Code)
L2-Single L2-Double
Recommended Private Key
(Key Code)
Soft Button
PTT Audible Indicators
The following tones provide helpful cues when using the PTT Express client.
• Talk Tone: Double chirp. Plays when the Talk (or Private) button is pressed. This is a prompt for the
user to start talking.
• Access Tone: Single beep. Plays when another user just finished a call or response. The user is now
able to initiate a Group Call or Private Response.
• Busy Tone: Continuous tone. Plays when the Talk (or Private) button is depressed and another user is
already communicating on the same talkgroup.
Android
Soft Button
Windows Mobile/CE
• Network Tone:
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• Three increasing pitch beeps. Plays when PTT Express client has acquired the WLAN connection
and the service is enabled.
• Three decreasing pitch beeps. Plays when PTT Express client has lost a WLAN connection or the
service is disabled.
PTT Express User Interface
The PTT Express client User Interface (UI) is highly configurable. The default UI provides basic PTT
functionality and can be configured to use Profiles which provide additional customized functionality.
Default User Interface
The default UI provides for basic PTT communication and features.
Figure 3 PTT Express Default User Interface Sample Configuration
PTT Express Notification Icon
Service Indication
PTT Express Client
Settings
Enable/Disable Service Switch
Talk Groups
• PTT Express Notification Icons - Indicates the current state of the PTT Express client. Applies to
Android clients only.
• Service Indication - Indicates the status of the PTT Express client. Options: Service Enabled,
Service Disabled, or Service Unavailable.
• Enable/Disable Service Switch - Turns the PTT service on or off.
• Talk Groups - Lists all 32 Talk Groups available for PTT communication.
• Settings - Opens the PTT Express client settings screen. (Available on Android clients only)
Profile User Interface
The default UI can be configured to meet the needs of the customer’s solution. The client can be
configured with:
• up to 12 Profiles.
• up to 32 Talk Groups in each Profile.
• both hard buttons and on-screen soft buttons for Group Calls and Private Responses.
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• ability to display other buttons and controls.
Android User Interface
Figure 4 PTT Express Profile User Interface Sample Android Configuration
PTT Express Client
PTT Express Notification Icon
Service Indication
Previous Profile Button
Talk Groups
Mute Icon
Settings
Enable/Disable Switch
Profile Enable/Disable Checkbox
Profile Name
Green Bar
• Service Indication - Indicates the status of the PTT Express client. Options: Service Enabled,
Service Disabled, or Service Unavailable.
• Enable/Disable Switch - Turns the PTT service on or off.
• Profile Name - Displays the name of the current Profile.
• Profile Enable/Disable Checkbox - Indicates that the Profile is enabled (checked) or disabled
(un-checked).
• Previous/Next Profile Buttons - Scrolls to the previous or next Profile screen. If at the first or last
Profile, the button is not available.
• Talk Groups - Lists (up to 32) Talk Groups available for PTT communication.
• Speaker Icon - Mutes and un-mutes the client. If muted, a call cannot be heard or initiated.
• Settings - Opens the PTT Express client settings screen. (Available on Android clients only)
Android Settings
Use the Settings to configure PTT Express client settings.
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