Zebra iMZ220 User Manual
i
User Guide
P1056757-001 rev. A
November, 2012
2
iMZ Series User Guide
continued
Table of Contents
Proprietary Statements ............................................................................................4
Document Conventions ...........................................................................................6
Introduction to the iMZ Series ...............................................................................7
Unpacking and Inspection ............................................................... 7
Reporting Damage ........................................................................... 7
Getting Ready to Print ..............................................................................................9
Battery ...............................................................................................9
Installing and Removing the Battery ............................................................9
iMZ Series Quad Power Station..................................................................13
Battery Safety ..............................................................................................14
Charger Safety .............................................................................................14
Loading the Media (All models) .................................................... 15
Using Pre-Printed Receipt Media .................................................. 16
Operator Controls .......................................................................... 18
Normal Boot-up LED Behavior ...................................................................20
Diagnostic (Two key) Report LED Behavior ...............................................20
Forced Download Description and LED Behavior .....................................21
Rebooting After a Firmware Download or Forced Firmware Download
(Description and LED Behavior) .................................................................22
Shutting Down LED Sequence ...................................................................22
Communication (Blue) LED Behavior .........................................................22
Verify the Printer Is Working .........................................................23
Printing a Configuration Label ....................................................................23
Cable Communication .................................................................................24
Wireless Communications with Bluetooth
® ............................................................
26
Bluetooth® Personal Area Network (PAN) ..................................................26
Bluetooth® Connections .............................................................................26
Bluetooth pairing requiring Man-In-The-Middle (MITM) protection .........27
Connecting to Apple Devices .....................................................................28
WLAN Overview ............................................................................. 29
Setting Up the Software ................................................................ 29
Wearing the Printer ................................................................................................. 30
Belt Clip ........................................................................................................30
Adjustable Shoulder Strap ..........................................................................31
Preventive Maintenance .......................................................................................32
Extending Battery Life ...................................................................32
General Cleaning Instructions ....................................................... 33
Troubleshooting ...................................................................................................... 35
Interpreting Indicators ...................................................................35
Troubleshooting Topics .................................................................35
Resetting an iMZ Series Printer..................................................... 37
Information On Back Of Printer ..................................................... 37
Troubleshooting Tests ...................................................................38
Printing a Configuration Label ....................................................................38
Communications Diagnostics .....................................................................38
Calling Technical Support ...........................................................................39
Specications ............................................................................................................42
Printing Specifications ...............................................................................42
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iMZ Series User Guide
Memory and Communications Specifications, iMZ series ........................42
Media Specifications ...................................................................................42
ZPL Bar Code Specifications and Commands ...........................................43
CPCL and ZPL Font Specifications ............................................................44
Fonts .........................................................................................................44
Matrix (in dots) (HxW) ..............................................................................44
Min. Char. Size (HxW) ..............................................................................44
Max. CPI ....................................................................................................44
Font ...........................................................................................................45
Matrix (in dots) (HxW) ..............................................................................45
Type* ........................................................................................................45
Min. Char. Size (HxW) ..............................................................................45
Maz. C.P.I. ..................................................................................................45
USB Communications Port .........................................................................46
Pin# ..........................................................................................................46
Signal Name .............................................................................................46
Type ..........................................................................................................46
Description ...............................................................................................46
Physical, Environmental and Electrical Specifications ..............................46
iMZ Series Accessories ..............................................................................48
Appendix A ................................................................................................................49
Interface Cables ...........................................................................................49
USB Cable ....................................................................................................49
More Interface Cables ................................................................................49
Appendix B................................................................................................................. 50
Media Supplies ............................................................................................50
iMZ Series Media ........................................................................................50
Appendix C ................................................................................................................ 51
Battery Disposal ..........................................................................................51
Product Disposal .........................................................................................51
Appendix D ................................................................................................................ 52
Product Support ..........................................................................................52
Product Support Contacts ..........................................................................53
Appendix E .................................................................................................................54
Using zebra.com..........................................................................................54
Index ............................................................................................................................. 56
Patent Numbers ....................................................................................................... 57
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iMZ Series User Guide
Proprietary Statements
This manual contains proprietary information of Zebra Technologies Corporation. It is
intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission
of Zebra Technologies Corporation.
Product Improvements
Since continuous product improvement is a policy of Zebra Technologies Corporation, all
specifications and signs are subject to change without notice.
Agency Approvals and Regulatory Information
• Design certified by TUV • FCC part 15 Class B
• Canadian STD RSS-210 • EN55024:2003 European Immunity Standard
• EN60950: 2006 Safety Standard • NOM (Mexico)
• C-Tick (Australia) • EN55022:2006 Class B European
Electromagnetic Radiation Standard
Liability Disclaimer
Inasmuch as every ef fort has been made to supply accurate information in this manual,
Zebra Technologies Corporation is not liable for any erroneous information or omissions.
Zebra Technologies Corporation reserves the right to correct any such errors and disclaims
liability resulting therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software)
be liable for any damages whatsoever (including, without limitation, damages for loss of
business profits, business interruption, loss of business information, or other pecuniary
loss) arising out of the use of or the results of use of or inability to use such product, even
if Zebra Technologies Corporation has been advised of the possibility of such damages.
Because some states do not allow the exclusion of liability for consequential or incidental
damages, the above limitation may not apply to you.
Copyrights
The copyrights in this manual and the label print engine described therein are owned by
Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software
in the label print engine may result in imprisonment of up to one year and fines of up to
$10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
This product may contain ZPL®, ZPL II®, and ZebraLinktm programs; Element Energy Equalizer® Circuit; E3®; and AGFA fonts. Sof tware © ZIH Corp. All rights reserved worldwide.
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo,
ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of
ZIH Corp. All rights reserved worldwide.
Monotype
®
, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in
the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Andy
TM
, CG PalacioTM, CG Century SchoolbookTM, CG TriumvirateTM, CG TimesTM, Monotype
Kai
TM
, Monotype MinchoTM and Monotype SungTM are trademarks of Monotype Imaging, Inc.
and may be registered in some jurisdictions.
HY Gothic Hangul
TM
is a trademark of Hanyang Systems, Inc.
Angsana
TM
is a trademark of Unity Progress Company (UPC) Limited.
Andale
®
, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are
trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Century Gothic™, Bookman Old Style
TM
and Century SchoolbookTM are trademarks of The
Monotype Corporation and may be registered in certain jurisdictions.
HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some jurisdictions.
continued
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iMZ Series User Guide
UniversTM is a trademark of Heidelberger Druckmaschinen AG, which may be registered in
certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned
subsidiary of Heidelberger Druckmaschinen AG.
Futura
®
is a trademark of Bauer Types SA registered in the United States Patent and Trademark Office and may be registered in some jurisdictions.
TrueType
®
is a trademark of Apple Computer, Inc. registered in the United States Patent and
Trademark Office and may be registered in certain jurisdictions.
All other product names are the property of their respective owners.
© 1996 –2009, QNX Software Systems GmbH & Co. KG. All rights reserved. Published under license by QNX Software Systems Co.
All other brand names, product names, or trademarks belong to their respective holders.
©
2012 ZIH Corp.
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iMZ Series User Guide
Document Conventions
The following conventions are used throughout this docu-
ment to convey certain information:
If you are viewing this guide online, click the underlined text
to jump to a related Web site. Click on italic text (not underlined) to jump to that location in this manual.
Cautions, Important, and Note
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause
a burn
Caution • Advises you that failure to take or avoid a specic action
could result in physical harm to you.
Caution • Advises you that failure to take or avoid a specic action
could result in physical harm to the hardware.
Important • Advises you of information that is essential to complete a
task.
Note • Indicates neutral or positive information that emphasizes or
supplements important points of the main text.
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iMZ Series User Guide
Introduction to the iMZ Series
Thank you for choosing our Zebra® iMZ™ Series Mobile
Printers. These rugged printers will surely become productive
and efficient additions to your workplace thanks to their innovative design. Zebra Technologies is the leader in industrial
printers with world-class support for all of your bar code printers, software, and supplies.
This user’s guide gives you the information you will need
to operate the iMZ320 and iMZ220 printers. These printers
use CPCL and ZPL programming languages. To create and
print labels using the CPCL and ZPL languages, refer to the
Mobile Printing Systems CPCL Programming Manual and ZPL
Programming Guide (See Appendix G for instructions on how
to access manuals.)
iMZ Series Software Utilities:
• Zebra Net Bridge™ : printer configuration, fleet management
• Zebra Setup Utility: single printer configuration, quick setup
• Zebra Designer Pro: label design
• Zebra Designer Drivers: Windows® driver
• OPOS Driver: Windows driver
• Multiplatform SDK
• Zebra Downloader
(These utilities can be found on the product CD that comes
with the printer and at www.zebra.com . See Appendix F.)
Unpacking and Inspection
• Check all exterior surfaces for damage.
• Open the media cover (refer to “Loading the Media” in
the Getting Ready to Print section) and inspect the media
compartment for damage.
In case shipping is required, save the carton and all packing
material.
Reporting Damage
If you discover shipping damage:
• Immediately notify and file a damage report with the shipping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the
printer and will not cover the repair of this damage under
its warranty policy.
• Keep the carton and all packing material for inspection.
• Notify your authorized Zebra re-seller.
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iMZ Series User Guide
Note: Tapping the Zebra Print TouchTM icon with a Near Field
Communication (NFC) enabled smartphone will provide instant
access to printer-specic information. For more information about
NFC and Zebra products, go to http://www.zebra.com/nfc. Bluetooth
pairing applications via NFC is also possible. Please see Zebra Multiplatform SDK for more information.
http:\\www.zebra.com/nfc
www.zebra.com/imz-info
1
2
3
4
5
6
7
8
9
10
1. Feed Switch
2. Media Status Light
3. USB Port
4. Battery Charging Receptacle
5. Media/Black Bar Sensor
6. Media Cover
7. Platen
8. Printhead
9. Latch Release Button
10. Communications Status
Indicator
11. Charge Status Indicator
12. Power Switch
13. Power Indicator
14. Belt Clip
15. Battery Door Latch
16. Battery Compartment Cover
17. Battery Pack
18. External Charge Contacts
Figure 1: iMZ Series Overview (iMZ220 Illustrated)
14
17
18
16
11
12
13
15
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iMZ Series User Guide
Getting Ready to Print
Battery
Installing and Removing the Battery
Important • Batteries are shipped partially charged. Remove any
protective packaging from new battery packs prior to use.
www.zebra.com/imz-info
www.zebra.com/imz-info
www.zebra.com/imz-info
Figure 2.1: Installing the Battery
1. Use a coin to rotate the
Battery Compartment
lock 1/4 turn as shown.
2. Remove the Battery
Compartment Cover
3. Plug the Battery
Pack connector into the
Printer.
Battery Pack
Note location of label
4. Re-install the Battery Compartment Cover and
rotate the lock back 1/4 turn to lock it in place .
Ensure the battery leads are not pinched prior to replacing the
battery cover.
Note: Scanning the QR code with a smartphone will provide printer-
specic information at www.zebra.com/imz-info.
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iMZ Series User Guide
www.zebra.com/imz-info
Figure 2.2: Removing the Battery
1. Use a coin to rotate the
Battery Compartment
lock 1/4 turn as shown.
2. Remove the Battery
Compartment Cover
Battery Pack
Connector
Squeeze lock to release
before unplugging connector.
3. Lift Battery
pack free from
the printer.
4. Install a replacement battery by following the procedure described in Figure 2.1
Always release the locking barb before unplugging the battery
connector. Do not attempt to remove the connector by force, or by
using pliers, etc. as this could cause damage to the printer’s CPU
assembly.
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iMZ Series User Guide
When the battery is first installed, the printer power and
charge indicators should indicate the battery is not fully
charged (see “Charging the Battery” below and “Operator
Controls”).
You must charge the battery fully before using the printer for the rst
time.
Charging the Battery
Preparing the Charger Power Supply
Before charging the battery for the first time, you must prepare the Charger Power Supply. Refer to Figure 3 below:
Figure 3: Preparing the Charger Power Supply
continued
1. Remove the power supply from its box. Remove
and discard the shipping
ring from the mains receptacle cavity.
Shipping Ring
Remove and discard
2. Verify that the mains adapter
shipped with your Printer is the correct
one for your region.
Mains Adapter
3. Install the mains adapter into
the Power Supply by hooking
the top edge into the mains
receptacle cavity, and rotating
it until it snaps into place.
US/Japan-100-110 VAC
China-220 VAC
UK -230 VAC
Euro/Brazil
-230 VAC
Aust-240 VAC
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iMZ Series User Guide
Charging the battery
Refer to Figure 4.
1. Plug the Charger Power Supply into the appropriate A.C.
wall receptacle. Then insert the charge cable into the
printer’s charger jack.
2. The printer’s charger indicator will indicate the status of
the charger as follows:
• An Amber light indicates the battery is charging, and that
the battery is less than 90% charged.
• A Green light indicates the battery is fully charged. The
battery is ready for use.
Approximate Charge Times :
Batteries are fully charged after 3.5 hours from the low-battery shut-off state. Partially discharged batteries will take less
time to charge.
NOTES: Use of the printer while charging will increase charge times.
Charge times are for completely discharged batteries.
As a safety feature the battery will stop charging after 4.5
hours regardless of the battery’s charge state.
www.zebra.com/imz-info
Charger Jack
12 VDC
Figure 4: Charging the Battery
iMZ Series Charger Power Supply p/n AT17947-TAB
110-240 VAC 50-60 Hz 0.6A Input; 12 VDC 1.25 A output
Plug into AC receptacle
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iMZ Series User Guide
iMZ Series Quad Power Station
The iMZ series Quad Power Station is designed to dock and
charge up to four iMZ series printers of either type simultaneously.
1. Ensure that the Power Station has been installed properly
per its instruction manual. Ensure that the power supply
is properly connected and its power indicator light is on.
2. Slide a printer into any one of the four docking bays as
shown in Figure 5.
NOTES: If you are using a shoulder strap, ensure it is pulled away
from the printer when installing in the Power Station.
Do not use the printer when it is installled in the Power
Station
The printer’s charge status indicator will turn amber if the
printer is properly inserted and the battery is less than
90% charged.
The printer’s charge indicators will allow you to monitor the
Figure 5: iMZ Series Quad Power Station
Green (Power)
Indicator
Slide Printer into docking bay
iMZ220 Printer
iMZ320 Printer
Amber/Green (Charge)
Indicator
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iMZ Series User Guide
charging process. Refer to the Controls section of this manual
for more information.
Battery Safety
Caution • Avoid accidental short circuiting of any battery. Allowing
battery terminals to contact conductive material will create a short
circuit which could cause burns and other injuries or could start a
re.
Important • Always dispose of used batteries properly. Refer to
Appendix D for more battery recycling information.
Caution • Use of any charger not approved specically by Zebra for
use with its batteries could cause damage to the battery pack or the
printer and will void the warranty.
Read carefully and always observe the safety guidelines for Li-Ion
batteries provided with each Battery Pack.
Charger Safety
Do not place the Power Station in locations where liquids or metallic
objects may be dropped into the charging bays.
Use care when installing either the Charger Power Supply shipped
with the printer or the power supply supplied with the iMZ series
Power Station. Do not block the ventilating slots on the top and
bottom covers of either power supply.
Ensure that the Charger Power Supply is plugged into a power
source which will not accidently be turned o if you will be charging
batteries overnight.
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iMZ Series User Guide
Loading the Media (All models)
1. Open the printer: Refer to Figure 6.
• Press the latch release button on the top of the printer as
shown at “1” below. The media cover will flip open automatically revealing the media compartment.
2. Load the media: Refer to Figure 8
• Insert the roll of media into the media compartment.
Ensure that the media pulls off the core in the direction
shown in Figure 8.
3. Close the Media Cover: Refer to Figure 9.
• Pull a short length of media out of the printer
• Close the Media Cover firmly and ensure it is securely
latched on both sides..
• Turn on the printer and press the Feed button.
The printer will advance media until the Feed button is re-
leased. Verify the media is feeding properly and without
binding or skewing sideways.
Figure 6: Opening the iMZ Printer (IMZ220 shown)
continued
Media Compartment
Latch Release
Button
16
iMZ Series User Guide
Figure 7: Media Black Bar Dimensions
Using Pre-Printed Receipt Media
iMZ series printers support alignment of pre-printed receipts
by using the out of paper sensor located near the printhead.
Please be aware of the following factors:
1) Note the black bar location and dimensions as detailed
below and in the Specifications section of this manual.
2) Complete information on using pre-printed media
can be found in the FORM command topic in the CPCL
Programming Manual. The CPCL manual is available
on the iMZ Product CD or on the Zebra Web site at
http://www.zebra.com/manuals
.
0.19 - 0.24 in.
(3,0 - 6,0 mm)
0.59 in.
(15 mm)
3 inch media
(76.2 mm)
0.19 - 0.24 in.
(3,0 - 6,0 mm)
0.59 in.
(15 mm)
3 inch media
(76.2 mm)
17
iMZ Series User Guide
Figure 8: Installing Media
Media Roll
Note direction media
pulls o the roll.
Media Cover
Pull a short length of media
out of the Printer
Figure 9: Closing the Media Cover
Ensure both sides of the media
cover are securely latched
when closed.
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iMZ Series User Guide
Operator Controls
iMZ series printer controls are detailed below and in Figure
10.
The printer has two control buttons and four multipurpose
indicators.
The Power Button turns the printer on and off.
The Feed Button advances a length of media until it is re-
leased.
The Green/Amber indicator to the left of the Power Button
indicates the status of the printer’s built-in charger:
• If the indicator is off the battery is not being charged.
• If the indicator is Amber the battery is being charged.
• If the indicator is Green, the battery is fully charged.
The Green Indicator between the Power and Feed buttons
has two states:
• A rapidly blinking light indicates a low battery condition.
• A steadily lit indicator means that power is on and the
battery charge level is sufficient for use
The Amber Indicator to the right of the Feed button is an er-
ror indicator.
• An un-lit indicator means there is no error condition and
the printer can be used.
• A blinking indicator could mean one of two conditions exist, which will inhibit printer operation:
1. There is no media loaded.
2. The media cover is open.
3. If both the above conditions are met and the error
light is still flashing, there could be no application loaded in the printer, or the application could have become
corrupted.
The Blue Indicator just above the product I.D. label is a communications indicator. Its functions vary depending on the
wireless communications option installed in the printer.
• If the printer has a Bluetooth
®
radio option:
1. A solid blue LED indicates the printer has paired with
another Bluetooth device.
2. A fast blinking LED indicates that the printer is receiving data via Bluetooth communications.
3. Blue LED is off until communication is established.
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