i
User Guide
P1056757-001 rev. A
November, 2012
2
iMZ Series User Guide
continued
Table of Contents
Proprietary Statements ............................................................................................4
Document Conventions ...........................................................................................6
Introduction to the iMZ Series ...............................................................................7
Unpacking and Inspection ............................................................... 7
Reporting Damage ........................................................................... 7
Getting Ready to Print ..............................................................................................9
Battery ...............................................................................................9
Installing and Removing the Battery ............................................................9
iMZ Series Quad Power Station..................................................................13
Battery Safety ..............................................................................................14
Charger Safety .............................................................................................14
Loading the Media (All models) .................................................... 15
Using Pre-Printed Receipt Media .................................................. 16
Operator Controls .......................................................................... 18
Normal Boot-up LED Behavior ...................................................................20
Diagnostic (Two key) Report LED Behavior ...............................................20
Forced Download Description and LED Behavior .....................................21
Rebooting After a Firmware Download or Forced Firmware Download
(Description and LED Behavior) .................................................................22
Shutting Down LED Sequence ...................................................................22
Communication (Blue) LED Behavior .........................................................22
Verify the Printer Is Working .........................................................23
Printing a Configuration Label ....................................................................23
Cable Communication .................................................................................24
Wireless Communications with Bluetooth
® ............................................................
26
Bluetooth® Personal Area Network (PAN) ..................................................26
Bluetooth® Connections .............................................................................26
Bluetooth pairing requiring Man-In-The-Middle (MITM) protection .........27
Connecting to Apple Devices .....................................................................28
WLAN Overview ............................................................................. 29
Setting Up the Software ................................................................ 29
Wearing the Printer ................................................................................................. 30
Belt Clip ........................................................................................................30
Adjustable Shoulder Strap ..........................................................................31
Preventive Maintenance .......................................................................................32
Extending Battery Life ...................................................................32
General Cleaning Instructions ....................................................... 33
Troubleshooting ...................................................................................................... 35
Interpreting Indicators ...................................................................35
Troubleshooting Topics .................................................................35
Resetting an iMZ Series Printer..................................................... 37
Information On Back Of Printer ..................................................... 37
Troubleshooting Tests ...................................................................38
Printing a Configuration Label ....................................................................38
Communications Diagnostics .....................................................................38
Calling Technical Support ...........................................................................39
Specications ............................................................................................................42
Printing Specifications ...............................................................................42
3
iMZ Series User Guide
Memory and Communications Specifications, iMZ series ........................42
Media Specifications ...................................................................................42
ZPL Bar Code Specifications and Commands ...........................................43
CPCL and ZPL Font Specifications ............................................................44
Fonts .........................................................................................................44
Matrix (in dots) (HxW) ..............................................................................44
Min. Char. Size (HxW) ..............................................................................44
Max. CPI ....................................................................................................44
Font ...........................................................................................................45
Matrix (in dots) (HxW) ..............................................................................45
Type* ........................................................................................................45
Min. Char. Size (HxW) ..............................................................................45
Maz. C.P.I. ..................................................................................................45
USB Communications Port .........................................................................46
Pin# ..........................................................................................................46
Signal Name .............................................................................................46
Type ..........................................................................................................46
Description ...............................................................................................46
Physical, Environmental and Electrical Specifications ..............................46
iMZ Series Accessories ..............................................................................48
Appendix A ................................................................................................................49
Interface Cables ...........................................................................................49
USB Cable ....................................................................................................49
More Interface Cables ................................................................................49
Appendix B................................................................................................................. 50
Media Supplies ............................................................................................50
iMZ Series Media ........................................................................................50
Appendix C ................................................................................................................ 51
Battery Disposal ..........................................................................................51
Product Disposal .........................................................................................51
Appendix D ................................................................................................................ 52
Product Support ..........................................................................................52
Product Support Contacts ..........................................................................53
Appendix E .................................................................................................................54
Using zebra.com..........................................................................................54
Index ............................................................................................................................. 56
Patent Numbers ....................................................................................................... 57
4
iMZ Series User Guide
Proprietary Statements
This manual contains proprietary information of Zebra Technologies Corporation. It is
intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission
of Zebra Technologies Corporation.
Product Improvements
Since continuous product improvement is a policy of Zebra Technologies Corporation, all
specifications and signs are subject to change without notice.
Agency Approvals and Regulatory Information
• Design certified by TUV • FCC part 15 Class B
• Canadian STD RSS-210 • EN55024:2003 European Immunity Standard
• EN60950: 2006 Safety Standard • NOM (Mexico)
• C-Tick (Australia) • EN55022:2006 Class B European
Electromagnetic Radiation Standard
Liability Disclaimer
Inasmuch as every ef fort has been made to supply accurate information in this manual,
Zebra Technologies Corporation is not liable for any erroneous information or omissions.
Zebra Technologies Corporation reserves the right to correct any such errors and disclaims
liability resulting therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software)
be liable for any damages whatsoever (including, without limitation, damages for loss of
business profits, business interruption, loss of business information, or other pecuniary
loss) arising out of the use of or the results of use of or inability to use such product, even
if Zebra Technologies Corporation has been advised of the possibility of such damages.
Because some states do not allow the exclusion of liability for consequential or incidental
damages, the above limitation may not apply to you.
Copyrights
The copyrights in this manual and the label print engine described therein are owned by
Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software
in the label print engine may result in imprisonment of up to one year and fines of up to
$10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
This product may contain ZPL®, ZPL II®, and ZebraLinktm programs; Element Energy Equalizer® Circuit; E3®; and AGFA fonts. Sof tware © ZIH Corp. All rights reserved worldwide.
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo,
ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of
ZIH Corp. All rights reserved worldwide.
Monotype
®
, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in
the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Andy
TM
, CG PalacioTM, CG Century SchoolbookTM, CG TriumvirateTM, CG TimesTM, Monotype
Kai
TM
, Monotype MinchoTM and Monotype SungTM are trademarks of Monotype Imaging, Inc.
and may be registered in some jurisdictions.
HY Gothic Hangul
TM
is a trademark of Hanyang Systems, Inc.
Angsana
TM
is a trademark of Unity Progress Company (UPC) Limited.
Andale
®
, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are
trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Century Gothic™, Bookman Old Style
TM
and Century SchoolbookTM are trademarks of The
Monotype Corporation and may be registered in certain jurisdictions.
HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some jurisdictions.
continued
5
iMZ Series User Guide
UniversTM is a trademark of Heidelberger Druckmaschinen AG, which may be registered in
certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned
subsidiary of Heidelberger Druckmaschinen AG.
Futura
®
is a trademark of Bauer Types SA registered in the United States Patent and Trademark Office and may be registered in some jurisdictions.
TrueType
®
is a trademark of Apple Computer, Inc. registered in the United States Patent and
Trademark Office and may be registered in certain jurisdictions.
All other product names are the property of their respective owners.
© 1996 –2009, QNX Software Systems GmbH & Co. KG. All rights reserved. Published under license by QNX Software Systems Co.
All other brand names, product names, or trademarks belong to their respective holders.
©
2012 ZIH Corp.
6
iMZ Series User Guide
Document Conventions
The following conventions are used throughout this docu-
ment to convey certain information:
If you are viewing this guide online, click the underlined text
to jump to a related Web site. Click on italic text (not underlined) to jump to that location in this manual.
Cautions, Important, and Note
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause
a burn
Caution • Advises you that failure to take or avoid a specic action
could result in physical harm to you.
Caution • Advises you that failure to take or avoid a specic action
could result in physical harm to the hardware.
Important • Advises you of information that is essential to complete a
task.
Note • Indicates neutral or positive information that emphasizes or
supplements important points of the main text.
7
iMZ Series User Guide
Introduction to the iMZ Series
Thank you for choosing our Zebra® iMZ™ Series Mobile
Printers. These rugged printers will surely become productive
and efficient additions to your workplace thanks to their innovative design. Zebra Technologies is the leader in industrial
printers with world-class support for all of your bar code printers, software, and supplies.
This user’s guide gives you the information you will need
to operate the iMZ320 and iMZ220 printers. These printers
use CPCL and ZPL programming languages. To create and
print labels using the CPCL and ZPL languages, refer to the
Mobile Printing Systems CPCL Programming Manual and ZPL
Programming Guide (See Appendix G for instructions on how
to access manuals.)
iMZ Series Software Utilities:
• Zebra Net Bridge™ : printer configuration, fleet management
• Zebra Setup Utility: single printer configuration, quick setup
• Zebra Designer Pro: label design
• Zebra Designer Drivers: Windows® driver
• OPOS Driver: Windows driver
• Multiplatform SDK
• Zebra Downloader
(These utilities can be found on the product CD that comes
with the printer and at www.zebra.com . See Appendix F.)
Unpacking and Inspection
• Check all exterior surfaces for damage.
• Open the media cover (refer to “Loading the Media” in
the Getting Ready to Print section) and inspect the media
compartment for damage.
In case shipping is required, save the carton and all packing
material.
Reporting Damage
If you discover shipping damage:
• Immediately notify and file a damage report with the shipping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the
printer and will not cover the repair of this damage under
its warranty policy.
• Keep the carton and all packing material for inspection.
• Notify your authorized Zebra re-seller.
8
iMZ Series User Guide
Note: Tapping the Zebra Print TouchTM icon with a Near Field
Communication (NFC) enabled smartphone will provide instant
access to printer-specic information. For more information about
NFC and Zebra products, go to http://www.zebra.com/nfc. Bluetooth
pairing applications via NFC is also possible. Please see Zebra Multiplatform SDK for more information.
http:\\www.zebra.com/nfc
www.zebra.com/imz-info
1
2
3
4
5
6
7
8
9
10
1. Feed Switch
2. Media Status Light
3. USB Port
4. Battery Charging Receptacle
5. Media/Black Bar Sensor
6. Media Cover
7. Platen
8. Printhead
9. Latch Release Button
10. Communications Status
Indicator
11. Charge Status Indicator
12. Power Switch
13. Power Indicator
14. Belt Clip
15. Battery Door Latch
16. Battery Compartment Cover
17. Battery Pack
18. External Charge Contacts
Figure 1: iMZ Series Overview (iMZ220 Illustrated)
14
17
18
16
11
12
13
15
9
iMZ Series User Guide
Getting Ready to Print
Battery
Installing and Removing the Battery
Important • Batteries are shipped partially charged. Remove any
protective packaging from new battery packs prior to use.
www.zebra.com/imz-info
www.zebra.com/imz-info
www.zebra.com/imz-info
Figure 2.1: Installing the Battery
1. Use a coin to rotate the
Battery Compartment
lock 1/4 turn as shown.
2. Remove the Battery
Compartment Cover
3. Plug the Battery
Pack connector into the
Printer.
Battery Pack
Note location of label
4. Re-install the Battery Compartment Cover and
rotate the lock back 1/4 turn to lock it in place .
Ensure the battery leads are not pinched prior to replacing the
battery cover.
Note: Scanning the QR code with a smartphone will provide printer-
specic information at www.zebra.com/imz-info.
10
iMZ Series User Guide
www.zebra.com/imz-info
Figure 2.2: Removing the Battery
1. Use a coin to rotate the
Battery Compartment
lock 1/4 turn as shown.
2. Remove the Battery
Compartment Cover
Battery Pack
Connector
Squeeze lock to release
before unplugging connector.
3. Lift Battery
pack free from
the printer.
4. Install a replacement battery by following the procedure described in Figure 2.1
Always release the locking barb before unplugging the battery
connector. Do not attempt to remove the connector by force, or by
using pliers, etc. as this could cause damage to the printer’s CPU
assembly.
11
iMZ Series User Guide
When the battery is first installed, the printer power and
charge indicators should indicate the battery is not fully
charged (see “Charging the Battery” below and “Operator
Controls”).
You must charge the battery fully before using the printer for the rst
time.
Charging the Battery
Preparing the Charger Power Supply
Before charging the battery for the first time, you must prepare the Charger Power Supply. Refer to Figure 3 below:
Figure 3: Preparing the Charger Power Supply
continued
1. Remove the power supply from its box. Remove
and discard the shipping
ring from the mains receptacle cavity.
Shipping Ring
Remove and discard
2. Verify that the mains adapter
shipped with your Printer is the correct
one for your region.
Mains Adapter
3. Install the mains adapter into
the Power Supply by hooking
the top edge into the mains
receptacle cavity, and rotating
it until it snaps into place.
US/Japan-100-110 VAC
China-220 VAC
UK -230 VAC
Euro/Brazil
-230 VAC
Aust-240 VAC
12
iMZ Series User Guide
Charging the battery
Refer to Figure 4.
1. Plug the Charger Power Supply into the appropriate A.C.
wall receptacle. Then insert the charge cable into the
printer’s charger jack.
2. The printer’s charger indicator will indicate the status of
the charger as follows:
• An Amber light indicates the battery is charging, and that
the battery is less than 90% charged.
• A Green light indicates the battery is fully charged. The
battery is ready for use.
Approximate Charge Times :
Batteries are fully charged after 3.5 hours from the low-battery shut-off state. Partially discharged batteries will take less
time to charge.
NOTES: Use of the printer while charging will increase charge times.
Charge times are for completely discharged batteries.
As a safety feature the battery will stop charging after 4.5
hours regardless of the battery’s charge state.
www.zebra.com/imz-info
Charger Jack
12 VDC
Figure 4: Charging the Battery
iMZ Series Charger Power Supply p/n AT17947-TAB
110-240 VAC 50-60 Hz 0.6A Input; 12 VDC 1.25 A output
Plug into AC receptacle
13
iMZ Series User Guide
iMZ Series Quad Power Station
The iMZ series Quad Power Station is designed to dock and
charge up to four iMZ series printers of either type simultaneously.
1. Ensure that the Power Station has been installed properly
per its instruction manual. Ensure that the power supply
is properly connected and its power indicator light is on.
2. Slide a printer into any one of the four docking bays as
shown in Figure 5.
NOTES: If you are using a shoulder strap, ensure it is pulled away
from the printer when installing in the Power Station.
Do not use the printer when it is installled in the Power
Station
The printer’s charge status indicator will turn amber if the
printer is properly inserted and the battery is less than
90% charged.
The printer’s charge indicators will allow you to monitor the
Figure 5: iMZ Series Quad Power Station
Green (Power)
Indicator
Slide Printer into docking bay
iMZ220 Printer
iMZ320 Printer
Amber/Green (Charge)
Indicator
14
iMZ Series User Guide
charging process. Refer to the Controls section of this manual
for more information.
Battery Safety
Caution • Avoid accidental short circuiting of any battery. Allowing
battery terminals to contact conductive material will create a short
circuit which could cause burns and other injuries or could start a
re.
Important • Always dispose of used batteries properly. Refer to
Appendix D for more battery recycling information.
Caution • Use of any charger not approved specically by Zebra for
use with its batteries could cause damage to the battery pack or the
printer and will void the warranty.
Read carefully and always observe the safety guidelines for Li-Ion
batteries provided with each Battery Pack.
Charger Safety
Do not place the Power Station in locations where liquids or metallic
objects may be dropped into the charging bays.
Use care when installing either the Charger Power Supply shipped
with the printer or the power supply supplied with the iMZ series
Power Station. Do not block the ventilating slots on the top and
bottom covers of either power supply.
Ensure that the Charger Power Supply is plugged into a power
source which will not accidently be turned o if you will be charging
batteries overnight.
15
iMZ Series User Guide
Loading the Media (All models)
1. Open the printer: Refer to Figure 6.
• Press the latch release button on the top of the printer as
shown at “1” below. The media cover will flip open automatically revealing the media compartment.
2. Load the media: Refer to Figure 8
• Insert the roll of media into the media compartment.
Ensure that the media pulls off the core in the direction
shown in Figure 8.
3. Close the Media Cover: Refer to Figure 9.
• Pull a short length of media out of the printer
• Close the Media Cover firmly and ensure it is securely
latched on both sides..
• Turn on the printer and press the Feed button.
The printer will advance media until the Feed button is re-
leased. Verify the media is feeding properly and without
binding or skewing sideways.
Figure 6: Opening the iMZ Printer (IMZ220 shown)
continued
Media Compartment
Latch Release
Button
16
iMZ Series User Guide
Figure 7: Media Black Bar Dimensions
Using Pre-Printed Receipt Media
iMZ series printers support alignment of pre-printed receipts
by using the out of paper sensor located near the printhead.
Please be aware of the following factors:
1) Note the black bar location and dimensions as detailed
below and in the Specifications section of this manual.
2) Complete information on using pre-printed media
can be found in the FORM command topic in the CPCL
Programming Manual. The CPCL manual is available
on the iMZ Product CD or on the Zebra Web site at
http://www.zebra.com/manuals
.
0.19 - 0.24 in.
(3,0 - 6,0 mm)
0.59 in.
(15 mm)
3 inch media
(76.2 mm)
0.19 - 0.24 in.
(3,0 - 6,0 mm)
0.59 in.
(15 mm)
3 inch media
(76.2 mm)
17
iMZ Series User Guide
Figure 8: Installing Media
Media Roll
Note direction media
pulls o the roll.
Media Cover
Pull a short length of media
out of the Printer
Figure 9: Closing the Media Cover
Ensure both sides of the media
cover are securely latched
when closed.
18
iMZ Series User Guide
Operator Controls
iMZ series printer controls are detailed below and in Figure
10.
The printer has two control buttons and four multipurpose
indicators.
The Power Button turns the printer on and off.
The Feed Button advances a length of media until it is re-
leased.
The Green/Amber indicator to the left of the Power Button
indicates the status of the printer’s built-in charger:
• If the indicator is off the battery is not being charged.
• If the indicator is Amber the battery is being charged.
• If the indicator is Green, the battery is fully charged.
The Green Indicator between the Power and Feed buttons
has two states:
• A rapidly blinking light indicates a low battery condition.
• A steadily lit indicator means that power is on and the
battery charge level is sufficient for use
The Amber Indicator to the right of the Feed button is an er-
ror indicator.
• An un-lit indicator means there is no error condition and
the printer can be used.
• A blinking indicator could mean one of two conditions exist, which will inhibit printer operation:
1. There is no media loaded.
2. The media cover is open.
3. If both the above conditions are met and the error
light is still flashing, there could be no application loaded in the printer, or the application could have become
corrupted.
The Blue Indicator just above the product I.D. label is a communications indicator. Its functions vary depending on the
wireless communications option installed in the printer.
• If the printer has a Bluetooth
®
radio option:
1. A solid blue LED indicates the printer has paired with
another Bluetooth device.
2. A fast blinking LED indicates that the printer is receiving data via Bluetooth communications.
3. Blue LED is off until communication is established.
19
iMZ Series User Guide
• If the printer has an 802.11n radio installed:
1. A slow blinking blue light indicates the printer is
searching for a wireless Local Area Network (WLAN).
2. A solid blue light indicates the printer has established
communication with a WLAN.
3. A fast blinking light indicates that a data transmission
is taking place.
iMZ220
Figure 10: Printer Controls
Power Button
Press until Power Light turns on, then
release. Press again to turn unit o.
Feed Button
Press to advance the media. Release to stop.
Communication Light (Blue)
WLAN: 1) Slow blink = searching for AP; 2) Solid blue = communication with AP established; 3) Fast blink = data transmission in progress.
Bluetooth: 1) LED o until communication with other BT device is established; 2) Once paired, LED is solid blue; Fast blink
= data transmission in progress.
Charge Light
(Green/Amber)
Green indicates a fully charged
battery. Amber indicates
the battery is less than 90%
charged.
Media Status Light
(Amber)
When o indicates normal operation.Blinking indicates either
no media or that the media
compartment is open.
Power Light (Green)
Indicates power status and battery condition.
A steadily lit indicator means the battery has
more than a 30% charge remaining. A blinking
indicator means the battery has less than a
30% charge remaining.
20
iMZ Series User Guide
Normal Boot-up LED Behavior
1. Press Power (on/off) button for 1.5 seconds until Green
power LED becomes solid.
2. When Power button is released within 1 second, the
Green power LED starts blinking to indicate start of power-up sequence.
3. Once 1/3 of the total boot-up time has elapsed (approx.
4-5 seconds), the Amber media status LED becomes solid, and the Green power LED continues blinking.
4. Once 2/3 of the total boot-up time has elapsed (approx.
8-10 seconds), the Blue communication LED becomes
solid, the media status LED continues to be solid Amber,
and the Green power LED continues blinking.
5. When the boot-up sequence is successfully completed, the power LED turns solid Green, the media status
(Amber) and communication (Blue) LEDs turn off.
Note: If continue to hold down the power button without releasing,
the LED will remain illuminated solid green until the power button is
released and the printer will not power on. Only when power button
is pressed for 1.5 seconds and released before 2.5 seconds the printer
will proceed to the power up sequence. This behavior was design to
avoid accidentally power up the printer when the power button is
pressed against an object for long periods of time when carrying the
printer in a bag.
Diagnostic (Two key) Report LED Behavior
1. Press Feed and Power buttons (see Fig. 10) simultaneously to activate printing of two key report.
2. Green power LED starts blinking.
3. After 6 seconds the printer prints Zebra logo and the
words “Building Two Key Report”, indicating the user to
wait.
Building Two-Key Report.....
21
iMZ Series User Guide
5. LED lighting sequence replicates the one described
above while waiting for the two key report to print.
6. Once boot-up time sequence permits the two key report
to start printing, then the two key report prints.
7. Power LED turns solid Green once two key is complete.
Forced Download Description and LED Behavior
If for some reason the printer becomes inoperable, or the
end-user wants to put the printer into forced download mode,
follow the steps below.
Note: Connect the printer to a PC via a USB cable as shown in Fig. 12
before you start a forced rmware download.
Part 1: Set the Printer in Forced Download Mode and Wait for Data
1. Press and hold the Feed button.
2. Press and hold the Power button for 2 seconds and re-
lease while still pressing the Feed button.
3. The Green power LED will blink.
4. Continue pressing the Feed button for 16 seconds and
then release.
5. The Amber LED will start blinking and the Green LED will
turn solid. This indicates the printer is in forced download mode and waiting for data.
Part 2: Receiving Data
1. Connect the printer to a PC via a USB cable as indicated
above.
2. When a firmware download is initiated, the Green power
LED stays solid, and the Blue communication LED blinks
indicating the printer is receiving data.
Part 3: Writing New Firmware to Flash Memory
1. The Green power LED will remain solid and the Amber
media status LED will blink slowly when recently sent
firmware is being written to the printer’s flash memory.
2. The printer will automatically reboot. (See the following
section.)
22
iMZ Series User Guide
Rebooting After a Firmware Download or Forced Firmware
Download (Description and LED Behavior)
When the user downloads an application (via either a normal
or forced download), the firmware file is written to the printer
flash memory and the printer is automatically rebooted.
When the printer is rebooted, the following occurs in the
printer:
1. Decompression of the downloaded application.
2. Writing process of all the executables, libraries and support files to the file system.
3. Starting of the normal application start-up process.
Steps 1 and 2 will take approximately 30 seconds. During
those 30 seconds the Green power LED will blink.
The normal boot-up will follow which will take the standard boot time of approximately 15 seconds. Therefore, after a firmware download (either normal or forced) the user will
see the Green power LED blink for approximately 35 seconds,
followed by a solid Amber LED and solid Blue LED for a final
overall reboot time of 45 seconds.
Shutting Down LED Sequence
To shut off the printer, press and release the Power button.
Communication (Blue) LED Behavior
Printers with WLAN radio
1. Slow blinking Blue means searching for AP.
2. Solid Blue, means communication with AP established.
3. Fast blinking Blue (data transmission is taking place).
Printers with Bluetooth radio
1. Blue LED is off until communication with other BT device
is established.
2. Once paired, communication LED is solid Blue.
3. Fast blinking Blue (data transmission is taking place).
23
iMZ Series User Guide
Verify the Printer Is Working
Before you connect the printer to your computer, portable
data terminal or wireless LAN, make sure that the printer is in
proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get
this label to print, refer to “Troubleshooting”.
Printing a Conguration Label
1. Press Feed and Power buttons (see Fig. 10) simultane-
ously.
2. Release the Power button after approximately one sec-
ond.
3. Release the Feed button approximately one second after
Green power LED is illuminated.
4. After 6 seconds the printer prints Zebra logo and the
words “Building Two Key Report” indicating the user to
wait.
5. LED lighting sequence replicates the one described in
steps 3) and 4) above while waiting for the two key report to print.
6. Once boot-up time sequence permits the two key report
to start printing, then the two key report prints.
7. Power LED turns solid Green once two key is com-
plete.
Note: Refer to Fig. 18 for details on conguration report content.
24
iMZ Series User Guide
Connecting the Printer
The printer must establish communications with a host terminal which sends the data to be printed. Communications
occur in four basic ways:
• Via a cable using the USB 2.0 protocol. Windows drivers
are available through Zebra Designer Driver. Zebra Setup
Utilities can be used to configure the printer settings using a USB cable.
• By means of a wireless LAN (Local Area Network) using
an optional radio per 802.11n specifications.
• By means of a Bluetooth short range radio link.
• WinMobile
®
, Blackberry®, and Android® devices use
standard Bluetooth® protocol.
• iMZ Series printers are compatible with iOS devices, therefore printing via Bluetooth to an Apple® device is
possible.
Cable Communication
Caution • The printer should be turned o before connecting or
disconnecting the communications cable.
The small connector on the USB cable plugs into the printer.
The connectors are keyed to assure correct alignment; do not
try to force the cable if it does not plug in. The other end of
the cable must be plugged into the host terminal as shown in
Figure 11, or the USB port on a computer as shown in Figure
12. The iMZ series utilizes the USB Open HCI interface driver
allowing it to communicate with Windows
®
based devices.
25
iMZ Series User Guide
USB drivers are included in the Zebra Designer Driver which
can be downloaded from the Zebra Web site. Other terminals
or communications devices may require the installation of
special drivers to use the USB connection. Consult the factory
for further details.
www.zebra.com/imz-info
www.zebra.com/imz-info
USB Communications
Cable to Terminal
Refer to Appendix A for details.
Figure 11: Cable Communications
Figure 12: Communications with a P.C.
Communications
Port
USB Communications
Cable to Computer
Refer to Appendix A for details.
Communications
Port
26
iMZ Series User Guide
Wireless Communications with Bluetooth
Bluetooth is a worldwide standard for the exchange of data
between two devices via radio frequencies. Bluetooth radios
are relatively low powered to help prevent interference with
other devices running at similar radio frequencies. This limits
the range of a Bluetooth device to about 10 meters (32 feet).
Both the printer and the device it communicates with must follow the Bluetooth standard.
Bluetooth Personal Area Network (PAN)
Each Bluetooth enabled iMZ series printer is identified by
a unique Bluetooth Device Address (BDA) loaded into the
printer when manufactured. In order to exchange data, two
Bluetooth enabled devices must establish a connection.
Bluetooth software is always running in the background,
ready to respond to connection requests. One device (known
as the master) must request a connection with another. The
second device (the slave) then accepts or rejects the connection. A Bluetooth enabled iMZ series printer will normally act
as a slave creating a PAN with the handheld terminal. Up to
seven (7) devices can create a PAN with Bluetooth technology,
and this PAN is referred to as a “Piconet”.
Bluetooth Connections
Bluetooth connections to the iMZ can be created by using
the default user interface for Bluetooth communication that
comes in the handheld device (the master device). Normally,
this process has several steps including “discover the slave
devices nearby”, selecting the printer among those devices and pairing the two devices. The Bluetooth radio in the
iMZ complies to BT spec v.2.1, therefore it supports security
modes 1,2,3, and 4. By default the printer comes with security
mode ”1” (no security). To change the security mode and security settings in the printer use Zebra Setup Utilities.
If the master device trying to connect to the iMZ only supports Bluetooth Specification 2.0 or earlier, the iMZ will connect since the Bluetooth standard is backwards compatible
with previous standard versions. If the master device is BT 2.0
or earlier and Authentication is set to “on” from the master
side, then the master device will require a PIN from the printer.
27
iMZ Series User Guide
By default the PIN is not set in the printer. To a set your own
PIN in the printer connect the printer with a cable to a PC or
Laptop and use a Set-up Utility to set a PIN of your choice in
the printer which can be up to 16 characters.
The discovery and pairing routine can be bypassed in custom applications. Software developers may use Zebra’s
Multiplatform SDK to aid them in coding the connection to the
printer.
Bluetooth pairing requiring Man-In-The-Middle (MITM) protection
Some devices may require an authenticated Bluetooth connection between themselves and the iMZ printer. By requiring
authentication, you can guarantee that the link occurs between only the two devices involved, and that no third device
(the Man-In-The-Middle) can view the data being passed between them. MITM protection is possible in Bluetooth security
mode 3 or above.
To authenticate the link, the two devices must demonstrate
that they have each seen the same six digit number during the
pairing process. On the iMZ, the only means of displaying a
six digit number during pairing is to print the value. Therefore,
there is a new SGD provided allowing a set of options:
! U1 setvar “bluetooth.allow _ no _ display _ numeric _ comparison”
The three options are:
1. “off”: Bluetooth pairing uses “Just Works”, with no MITM
protection.
2. “print” (default): The user will compare the six digit value
printed by the printer with the value displayed on the pairing
device. If the values match, the user will accept on the pairing
device and pairing will succeed with MITM protection. If the
values do not match, the user will reject on the pairing device.
Note: Android devices require MITM protection therefore Android
devices will negotiate the connection to Bluetooth security mode 3.
28
iMZ Series User Guide
3. “no print”: The user will accept or reject the value displayed on the pairing device. If accepted, the pairing will succeed. There is a security risk that this connection could be
monitored by another device which interfered during the pairing process.
In addition, the iMZ Series supports Near Field
Communication (NFC) technology. With the new “Print Touch”
feature, end-users can automatically connect via Bluetooth
from a handheld device that supports NFC technology. Simply
touching the NFC handheld device to the “Print Touch” icon
on the printer will connect and pair the handheld device to
the printer. Bluetooth pairing via NFC is supported by the
Multiplatform SDK.
Connecting to Apple Devices
The iMZ Series has the required technology to directly connect via Bluetooth to an Apple device.
If the device has iOS 5, the user must tap the Settings icon
in the Apple device and then select Bluetooth. The discovery
routine will happen automatically from this screen. Once the
printer is discovered, select the printer to finish the pairing
process. Once the iMZ printer is paired, the user will be able to
use the printer in any application that supports the iMZ printer.
A demo application is available in the Apple store.
iMZ320
http://www.zebra.com/nfc
Figure 13: NFC Connectivity
29
iMZ Series User Guide
In iOS 6 pairing the printer within the application that supports printing to a Zebra iMZ device is now possible. The
user of an iOS 6 device does not need to pair the printer via
Bluetooth outside the application.
WLAN Overview
iMZ Series printers can be equipped with a radio using the
industry standard 802.11 protocols. They will have the FCC ID
number on the serial number label on the back of the unit.
• iMZ Series Wireless Network Printers with the Zebra
802.11 WLAN radio module can be identified by the text
“Wireless Network Printer” on the serial number label on
the back of the printer.
• These printers allow communication as a node within a
wireless local area network (WLAN). Methods of establishing communications to the printer will vary with each
application.
General information on establishing WLAN communications can be found in the ”CPCL Programming Manual” which
is available on-line. More information and LAN configuration
utilities are included in Zebra’s Net Bridge™ program (version
2.8 and later). Zebra Setup Utilities (ZSU) can also be used to
configure WLAN communications settings. Both Net Bridge
and ZSU may be downloaded from the Zebra Web site.
Setting Up the Software
iMZ Series printers use Zebra’s CPCL and ZPL Programming
languages which were designed for mobile printing applications. CPCL and ZPL are fully described in the ”CPCL
Programming Manual” and the “ZPL Programming Guide”
available on-line at www.zebra.com/manuals.
You can also use Designer Pro, Zebra’s Windows
®
based label creation program which uses a graphical interface to create and edit labels in either language.
Refer to Appendix E for tips on downloading the Designer
Pro application from Zebra’s Web site.
30
iMZ Series User Guide
Wearing the Printer
Belt Clip
All iMZ Series printers are have a belt clip installed as a standard feature. To use: hook the clip over your belt, and ensure
that the clip is securely attached to the belt. The belt clip will
pivot slightly to allow you to move freely while wearing the
printer.
continued
Figure 14: Using the Belt Clip
Clip printer to belt
31
iMZ Series User Guide
Adjustable Shoulder Strap
Refer to Figure 15 if you have ordered the shoulder strap option for your printer. Secure each end of the shoulder strap as
shown below. Use the main buckle on the shoulder strap to
adjust to the desired length.
NOTE: If you are using a shoulder strap, ensure it is pulled away from
the printer when installing in the Power Station. See page 13.
Hold Buckle
Pull Strap here to
lengthen
Pull Strap here to
shorten
Figure 15: Using the Optional Shoulder Strap
Once the shoulder strap is secured,
slide the buckle as shown until
you achieve the desired
length.
Thread the free end of the shoulder strap
through one of the slots on the belt clip
Thread the free end of the shoulder strap through the
buckle and pull tight to adjust.
Secure the other end of the strap in the remaining slot on the belt clip.
32
iMZ Series User Guide
Preventive Maintenance
Extending Battery Life
• Always observe the safety precautions in the LithiumIon Battery Technical Bulletin included with each Battery
Pack.
• Never expose the battery to direct sunlight or temperatures over 104° F (40° C).
• Do not charge the battery when the temperature exceeds
113° F (45° C).
• Always use a Zebra power supply designed specifically
for the iMZ series printers. Use of any other kind of power supply may damage the battery.
• Use the correct media for your printing requirements. An
authorized Zebra re-seller can help you determine the optimum media for your application.
• If you print the same text or graphic on every label, consider using a pre-printed label.
• Choose the correct print darkness, and print speed for
your media.
NOTE: Use of label media in an iMZ series printer requires a “Tone”
setting of 50 for best results. The Tone setting can be modied by
connecting the printer to a PC and using the Label Vista application.
Refer to the Cable Communications section of “Connecting the
Printer” in this manual.
• Use software handshaking (XON/XOFF) whenever possible.
• Remember that any rechargeable battery will lose its
ability to maintain a charge over time. It can only be recharged a finite number of times before it must be replaced. Always dispose of batteries properly. Refer to
Appendix D for more information on battery disposal.
• If you print while charging the battery, charge times will
be prolonged. Extensive printing while charging could deplete the battery enough to cause the low battery warning indicator to turn on. You should suspend printing at
that time and allow the battery to re-charge completely.
continued
33
iMZ Series User Guide
General Cleaning Instructions
Caution • To avoid possible personal injury or damage to the printer,
never insert any pointed or sharp objects into the printer.
Always turn the printer o before performing any cleaning
procedures.
Use care when working near the tear bar. The edges are very sharp.
Caution • The printhead can be very hot after prolonged printing.
Allow it to cool o before attempting any cleaning procedures.
Only use a Zebra cleaning pen or a cotton swab saturated with
alcohol for cleaning the printhead.
Caution • Use only cleaning agents specied in the following tables.
Zebra Technologies Corporation will not be responsible for damage
caused by any other cleaning materials used on this printer.
Area Method Interval
Printhead
Use a Zebra cleaning pen or a
70% isopropyl alcohol solution
on a cotton swab to clean the
print elements from end to end
(the print elements are located
in the thin gray line on the
printhead).
After every five rolls of media
(or more often, if needed)
Linerless media requires
more frequent cleaning.
Platen
Use a soft lint-free cloth to
wipe the platen roller when
dirty.
Avoid using alcohol or solvents
on the surface of linerless
platens as they will damage the
platen roller.
Tear bar
Clean thoroughly with a
Zebra cleaning pen or a 70%
isopropyl alcohol solution and
a cotton swab.
Exterior Water dampened cloth As needed
Media
Compartment
Interior
Brush/air blow. Units with
linerless platens: Clean inside
surfaces with a Zebra cleaning
pen or 70% Isopropyl alcohol
on cotton swab.
After every five rolls of media
(or more often, if needed)
Media/Black Bar
Sensor
iMZ Series Cleaning Instructions
34
iMZ Series User Guide
continued
Figure 16: iMZ Series Cleaning
Caution • To avoid possible personal injury or damage to the Printer, never
insert any pointed or sharp objects into the Printer.
Media
Compartment
Printhead
Elements
Tear Bar
Platen Surface
Media/Black
Bar Sensor
35
iMZ Series User Guide
Troubleshooting
Interpreting Indicators
The printer’s indicators display various printer functions
and their status. Check the indicator status, then refer to the
Troubleshooting topic referenced in the chart.
Function
Indicator
Color
Indicator Status:
Steady
Indicator Status:
Blinking
Troubleshooting
Topic
Power Green
Indicates printer is on
and battery condition
is OK to use.
Blinking signifies Low
Battery
3
Charger
Amber/
Green
Off indicates battery
is not charging. Amber indicates battery
is charging. Green
in dica tes batter y is
charged.
N/A 1,6,10
Error Amber
Off indicates no error
condition
No media or media
door is open.
Application may be
missing or corrupted
2,4,7,9
Communications
Blue
Bluetooth: Printer has
paired with another
Bluetooth device.
Data is being received 5,8
802.11n: Radio is associated with a WLAN
Radio is trying to associate with a WLAN.
5,8
Troubleshooting Topics
1. No power:
• Ensure you press and hold the Power switch until the
Power light comes on.
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
2. Media does not feed:
• Be sure Media Cover is closed and latched.
• Check media compartment. Ensure media is not binding
on the sides of the compartment.
3. Poor or faded print:
• Clean printhead.
• Check battery for possible damage. Recharge or replace as
necessary.
• Check quality of media.
• If using label media, ensure the “Tone” setting is set to 50.
4. Partial or missing print:
36
iMZ Series User Guide
• Check media alignment.
• Clean printhead.
• Ensure Media Cover is properly closed and latched.
5. No print:
• Replace battery.
• Check cable to terminal.
• (Wireless units only) Restore wireless connection.
6. Reduced battery life:
• Check battery date code — if battery is one to two years
old, short life may be due to normal aging.
• Recharge or replace battery.
7. Flashing Amber indicator:
• Check that media is loaded and that printhead is closed and
securely latched.
• If media is present and latch is closed, indicates that no
application is present or application is corrupted. Program
must be re-loaded.
8. Communication Error:
• (Wireless units only) Check that media is loaded, head is
closed and blue communication link light is on.
•(USB) Replace cable to terminal.
9. Label Jam:
• Open media cover.
• Generously apply alcohol to Printer in area of jammed
label.
10. Battery Pack Is Hard to Install:
• Do not force the battery into place. Verify you have not
pinched any wires between the battery and the printer.
• Verify you are plugging the battery connector into the
printer correctly.
37
iMZ Series User Guide
Resetting an iMZ Series Printer
If the printer has locked up and is not responding to any operator inputs
or external commands, either from a connected terminal or from a linked
LAN, you can perform a forced reset as follows:
Press and hold the Power (on/off) button for approx. 4.5 sec-
onds until the printer shuts down.
Information On Back Of Printer
The printer build date is identied by the Year and Week codes of the printer serial number label
located on the bottom of the unit. (See Figure 17 below).
Figure 17: Determining Your Printer Version (iIMZ320 illustrated)
UID#
PLACE BAR CODE HERE
XXXXSYYWWNNNNNS/N:
PLACE BAR CODE HERE
XXX-XXXXXXXX-XXPCC:
Serial Number
encoded in
128 symbology
Product Configuration
Code (PCC)
encoded in
128 symbology
Customer Code
2 Digit
Product Code
2 Digit
UID Number
encoded in
Datamatrix
ECC 200
symbology
Contain s FCC ID: I28MD-Z BR4WA; IC ID:3798 B-ZBR4WA
ZBR4
Date Code
YYWWNNNNN
Sequential number
(00001-99999),resets
each week
Week (01-52)
Last two digits
of year (00-99)
Site
1 Digit
38
iMZ Series User Guide
Troubleshooting Tests
Printing a Conguration Label
To print out a listing of the printer’s current configuration fol-
low these steps:
1. Turn the printer off. Load the media compartment with
journal media (media with no black bars printed on the
back)
2. Follow the steps outlined in
Diagnostic (Two key) Report LED
Behavior on Page 20.
Refer to Figures 18 and 18a for a sample configuration print-
out.
Communications Diagnostics
If there is a problem transferring data between the computer
and the printer, try putting the printer in the Communications
Diagnostics Mode (also referred to as the “DUMP” mode). The
printer will print the ASCII characters and their text representation (or the period ‘.’, if not a printable character) for any data
received from the host computer
To enter Communications Diagnostics Mode:
1. Print a configuration label as described above.
2. At the end of 2nd diagnostics report, the printer will print:
“Press FEED key to enter DUMP mode”.
3. Press the FEED key. The printer will print: “Entering
DUMP mode”.
Note • If the FEED key is not pressed within 3 seconds, the printer
will print “DUMP mode not entered” and will resume normal
operation.
4. At this point, the printer is in DUMP mode and will print
the ASCII hex codes of any data sent to it, and their text
representation (or “.” if not a printable character).
Additionally, a file with a “.dmp” extension containing the
ASCII information will be created and stored in the printer’s
memory. It can be viewed, “cloned” or deleted using the Label
Vista application. (Refer the Label Vista documentation for
more information.)
To terminate the Communications Diagnostics Mode and re-
39
iMZ Series User Guide
turn the printer to normal operations:
1. Turn the printer OFF.
2. Wait 5 seconds.
3. Turn the printer ON.
Calling Technical Support
If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide,
contact Zebra Technical Support. Technical Support addresses and phone numbers for your area can be found in
Appendix D of this manual. You will need to supply the following information:
• Model number and type (e.g. iMZ220)
• Unit serial number (Found on the large label on the back
of the printer, also found in the configuration label printout. Refer to Figure18.)
• Product Configuration Code (PCC) (15 digit number found
on the label on the back of the unit)
40
iMZ Series User Guide
Identifies Printer
as a iMZ320
Firmware Version
Print Head Test
Bluetooth™
Radio Address
Figure 18: Conguration Label Example (iMZ320 illustrated)
Report appears only
on units with
wireless options installed.
Units with no
wireless options will print
an empty line
and resume
Unit Serial Number
41
iMZ Series User Guide
continued
Resident Human
Readable fonts
installed.
Files Loaded in
Printer Memory
(will include Prescaled or Scalable Fonts).
Figure18a: Conguration Label Example (continued)
Flash
and RAM
Memory
Installed
Maximum
Label Size
CCL (CPCL)
and ZPL
programming
language is
supported
42
iMZ Series User Guide
Specifications
Note.- Printer specications are subject to change without notice.
Printing Specications
Parameter
iMZ220 iMZ320
Print Width Up to 1.89 in. (48,0 mm) Up to 2.9 in. (71,2 mm)
Print Speed (max) 3” per second (76,2 mm/second)
Print Speed (normal) 2” per second (5,0 mm/second)
Print Head Life,
calculated
1 x 10
6
in. (25,4 Km) nominal
Print Density 203 dots/inch (8 dots/mm)
Printhead Burn
Line to Tear Edge
0.2 in. (5,08 mm)
Memory and Communications Specications, iMZ series
Flash Memory
128 MB
SRAM
128 MB
Standard
Communications
USB 2.0 Full Speed Interface (12 Mbps)
Optional Wireless
Communications
Standard Bluetooth compatible module
Optional 802.11a/b/g/n SRRF module
Dual radio option (802.11a/b/g/n & BT 3.0 available in
Q1-2013
Media Specications
Parameter
iMZ220 iMZ320
Width
2.0 ± .03 in.
(50,8 ±0,8 mm)
3.0 ± .03 in.
(76,2 mm ±0,8 mm)
Max.
Printable
Area
Width
Length
1.9” (48,3 mm) 2.9” (73,7 mm)
Maximum length will vary with the size of loaded applications.
Refer to the configuration label for actual maximum label size.
Label Thickness .002 in to .004 in (0,050 mm to 0,102 mm)
Max. Media Roll
dia.
1.88 in. (47,8 mm) O.D.
Label Inner Core
Diameter
0.40 to 0.75 in.. (10,2 to 19,0 mm)
Black Mark
Dimensions
The reflective media black marks should extend past the
centerline of the roll on the front side of the media.
Minimum mark width: 0.59 in. (15 mm) perpendicular
to edge of media, centered within the width of the roll.
Mark length: 0.19 - 0.24 in. (3,0-6,0 mm) parallel to
edge of media. (See Fig. 7)
Use Zebra brand direct thermal or UV resistant coated media that is outside wound. Refer to Appendix
“B” for more details.
43
iMZ Series User Guide
ZPL Bar Code Specications and Commands
Linear & 2-D Bar
Codes Available
Barcode (ZPL Command)
Aztec (^B0)
Codabar (^BK)
Codablock (^BB)
Code 11 (^B1)
Code 39 (^B3)
Code 49 (B4)
Code 93 (^BA)
Code 128 (^BC)
DataMatrix (^BX)
EAN-8 (^B8)
EAN-13 (^BE)
GS1 DataBar Omnidirectional (^BR)
Industrial 2 of 5 (^BI)
lnterleaved 2 of 5 (^B2)
ISBT-128 (^BC)
LOGMARS (^BL)
Micro-PDF417 (^BF)
MSI (^BM)
PDF-417 (^B7)
Planet Code (^B5)
Plessey (^BP)
Postnet (^BZ)
Standard 2 of 5 (^BJ)
TLC39 (^BT)
UPC/EAN extensions (^BS)
UPC-A (^BU)
UPC-E (^B9)
Maxi Code (^BD)
QR Code (^BQ)
Rotation Angles 0°, 90°, 180°, and 270°
*Contains UFST from Agfa Monotype Corporation
44
iMZ Series User Guide
CPCL and ZPL Font Specications
CPCL Font Specication: 203 dpi (8 dots/mm)
Fonts Matrix
(in dots)
(HxW)
Min. Char.
Size (HxW)
Max. CPI
0 (Standard) 9 x 8 .044" x .039" 25.4
1 (min. width) 48 x 13 .236" x .064" 15.6
1 (max. width) 48 x 39 .236” x .192” 5.2
2 (OCR-A) 12 x 20 .059" x .099" 10.2
4 Size 0 (min. width) 47 x 11 .232" x .054" 18.5
4 Size 0 (max. width) 47 x 43 .232” x .212” 4.7
5 Size 0 (min. width) 24 x 7 .118" x .034" 29
5 Size 0 (max. width) 24 x 23 .118” x .113” 8.8
6 (MICR) 27 x 28 .133" x .138" 7.3
7 24 x 12 .118” x .059” 16.9
• Standard Fonts: 25 bitmapped, 1 smooth, scalable (CG
Triumvirate Bold Condensed*)
• Optional Fonts: downloadable bitmapped/scalable fonts.
• International Character Sets (optional): Chinese 16x16 (traditional), 16x16 (simplified), 24x24 (simplified); Japanese
16x16, 24x24; Korean Mincho, Meong; Russian.
• Scalable text feature.
• Standard resident fonts can be rotated in 90° increments.
• Supports user defined fonts, and graphics and logos.
• Text concatenation to assign different character styles.
• Allows text magnification 1-16 times the original size.
• Proportional and fixed-width fonts.
*Contains UFST from Agfa Monotype Corporation
45
iMZ Series User Guide
ZPL Font Specication: 203 dpi (8 dots/mm)
Font Matrix
(in dots)
(HxW)
Type* Min.
Char. Size
(HxW)
Maz.
C.P.I.
A 9 x 5 U-L-D .044" x .030" 33.3
B 11 x 7 U .054" x .044" 22.7
C,D 18 x 10 U-L-D .089" x .059" 16.9
E 28 x 15 OCR-B .138" x .098" 10.2
F 26 x 13 U-L-D .128" x .079" 12.7
G 60 x 40 U-L-D .295" x .236" 4.2
H 21 x 13 OCR-A .103" x .093" 10.8
GS 24 x 24 SYMBOL .118" x .118" 8.5
P 20 x 18 U-L-D 0.098 x 0.089 N/A
Q 28 x 24 U-L-D 0.138 x 0.118 N/A
R 35 x 31 U-L-D 0.172 x 0.153 N/A
S 40 x 35 U-L-D 0.197 x 0.172 N/A
T 48 x 42 U-L-D 0.236 x 0.207 N/A
U 59 x 53 U-L-D 0.290 x 0.261 N/A
V 80 x 71 U-L-D 0.394 x 0.349 N/A
Ø 15 x 12 U-L-D Scalable (Smooth) Font
*U=upper case, L=lower case, D=descenders
• Character Fonts: Standard bitmapped Zebra fonts: A, B, C,
D, E (OCR-B), F, G, H, (OCR-A), GS, P, Q, R, S, T, U, V & Ø
Smooth font (CG Triumvirate Bold Condensed).
• Supports Unicode UTF-8, UTF-16, and several other single
and multi-byte international character sets (See ZPL programming guide for more details).
• Supports user defined fonts and graphics – including cus-
tom logos.
• Bitmap fonts are expandable up to 10 times, height and
width independent. Fonts E and H (OCR-B and OCR-A),
however, are not considered in spec when expanded.
• Smooth scalable font Ø (CG Triumvirate Bold Condensed)
is expandable dot-by-dot, height and width independent.
• Unicode Swiss 721 font available.
46
iMZ Series User Guide
continued
Figure 19: USB Communications Port
5 1
Physical, Environmental and Electrical Specications
Parameter
IMZ220 IMZ320
Weight w/
battery,
excluding media
.70 lbs.
(317,5 g. )
.75 lbs.
(340,2 kg.)
Temperature
Operating : 14° to 122° F (-10° to
50° C)
Charging: 32° to 104° F (-0° to 40° C)
Storage w/o battery: -4° to 140° F
(-25° to 60° C)
Storage w/ battery: -4° to 113° F
(-25° to 45°C)
Relative
Humidity
Operating: 10% to 90% (non-
condensing)
Storage: 10% to 90% (non-
condensing)
Battery
Lithium-Ion, 7.4 VDC (nominal);
1500 mAHr.
Printer Input
Power
12.0 VDC; 1.25A
Ingression
Protection (IP)
Rating
42
USB Communications Port
Pin# Signal
Name
Type Description
1 VBUS - USB Bus Power
2 USB - bi-directional I/O Signals
3 USB + bi-directional I/O Signals
4 USB_ID - Identifies A/B connector
5 Return - Ground
47
iMZ Series User Guide
iMZ220
iMZ320
Figure 20 iMZ220 Overall Dimensions
Figure 21: iMZ320 Overall Dimensions
5.34” (135,6 mm)
3.18” (80,7 mm)
2.26”
(57,4 mm)
2.47”
(62,7 mm)
5.34” (135.6 mm)
2.26”
(57,4 mm)
2.47”
(62,7 mm)
4.11” (104,4 mm)
48
iMZ Series User Guide
iMZ Series Accessories
Description
IMZ220 IMZ320
Adjustable shoulder strap
• •
Protective soft case
• •
Vehicle Adapter Cable
• •
Extra battery packs
• •
iMZ Series Quad Power
Station
100-240 VAC
• •
Refer to Appendix A for information on Data I/O Cables
For more details on available accessories, contact your authorized
Zebra re-seller.
49
iMZ Series User Guide Appendices
Appendix A
Interface Cables
USB Cable
Part Number AT17010-1; USB A to USB Mini B Cable
MORE INTERFACE CABLES
Contact the Factory or your Zebra Sales Representative for more
information on interface cables to most major manufacturer’s data
terminals.
You may also visit the Zebra Web site at
http://www.zebra.com for a
listing of interface cables for all series of Zebra mobile printers
50
iMZ Series User Guide Appendices
Appendix B
Media Supplies
To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used.
Advantages include:
• Consistent quality and reliability of media products.
• Large range of stocked and standard formats.
• In-house custom format design service.
• Large production capacity which services the needs of
many large and small media consumers including major
retail chains world wide.
• Media products that meet or exceed industry standards.
iMZ Series Media
Z-Select 4000D 3.2 mil Receipt
Width x Length Part # Length Rolls/Carton Wt/Carton
2.00” (50,8 mm) x Cont.
10011043 55’ (16,76 M)
36 9 lbs.
3.00” (76,2 mm) x Cont.
10011044 55’ (16,76 M)
36 13 lbs.
Z-Select 1000D 2.4 mil Receipt
Width x Length Part # Length Rolls/Carton Wt/Carton
2.00” (50,8 mm) x Cont.
10011041 80’ (24,39 M)
36 9 lbs.
3.00” (76,2 mm) x Cont.
10011042 80’ (24,39 M
36 13 lbs.
For more information call Zebra Technologies Corporation at
+1.866.230.9495 (U.S., Canada and Mexico) and ask to speak
to a Media Sales Representative.
51
iMZ Series User Guide Appendices
Appendix C
Battery Disposal
The EPA certified RBRC® Battery Recycling
Seal on the Lithium-Ion (Li-ion) battery supplied
with your printer indicates Zebra Technologies
Corporation is voluntarily participating in an industry program to collect and recycle these
batteries at the end of their useful life, when
taken out of service in the United States or Canada. The RBRC
program provides a convenient alternative to placing used
Li-ion batteries into the trash or the municipal waste stream,
which may be illegal in your area.
Important • When the battery is worn out, insulate the terminals with
tape before disposal
Please call 1-800-8-BATTERY for information on Li-ion battery recycling and disposal bans/restrictions in your area.
Zebra Technologies Corporation’s involvement in this program
is part of our commitment to preserving our environment and
conserving our natural resources.
Outside North America, please follow local battery recycling
guidelines.
Product Disposal
Do not dispose of this product in unsorted
municipal waste. This product is recyclable.
Please recycle according to your local standards. For more information, please see our
web site at: http://www.zebra.com/recycle.
52
iMZ Series User Guide Appendices
Appendix D
Product Support
When calling with a specific problem regarding your
printer, please have the following information on hand:
• Model number/type (e.g. iMZ220)
• Unit serial number
• Product Configuration Code (PCC)
For Product Support Contacts, see the table on the next
page or contact your local re-seller.
iMZ Series Serial Number Label
iMZ 220 illustrated
www.zebra.com/imz-info
Serial
Number
Bar Code
PCC
Bar Code
53
iMZ Series User Guide Appendices
Product Support Contacts
In the Americas contact
Regional Headquarters Technical Support Customer Service
Dept.
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, Illinois 60069 U.S.A
T: +1 847 634 6700
Toll-free +1 866 230 9494
F: +1 847 913 8766
T: +1 877 275 9327
F: +1 847 913 2578
Hardware:
ts1@zebra.com
Software:
ts3@zebra.com
For printers, parts, media,
and ribbon, please call
yo ur d is t rib ut or, or
contact us.
T: +1 877 275 9327
E: clientcare@zebra.com
In Europe, Africa, the Middle East, and India contact
Regional Headquarters Technical Support Internal Sales Dept.
Zebra Technologies Europe
Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire SL8 5XF, UK
T: +44 (0)1628 556000
F: +44 (0)1628 556001
T: +44 (0) 1628 556039
F: +44 (0) 1628 556003
E: Tseurope@zebra.com
Fo r pri n te rs , par ts ,
me d ia , an d ri b bo n,
p l e a s e c a l l y o u r
distributor, or contact
us.
T: +44 (0) 1628 556032
F: +44 (0) 1628 556001
E: cseurope@zebra.com
In the Asia Pacic region contact
Regional Headquarters Technical Support Customer Service
Zebra Technologies Asia Pacic
Pte. Ltd.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +65 6858 0722
F: +65 6885 0838
T: +65 6858 0722
F: +65 6885 0838
E: (China)
tschina@zebra.com
All other areas:
tsasiapacic@zebra.com
For printer s, par ts, media,
and ribbon, please call your
distributor, or contact us.
T: +65 6858 0722
F: +65 6885 0836
E: (China) order-csr@zebra.com
All other areas:
csasiapacic@zebra.com
54
iMZ Series User Guide Appendices
continued
Appendix E
Using zebra.com
The following examples use the search functions on Zebra’s
Web site for finding specific documents .
Example1: Find the iMZ Series User Guide.
Go to
http://www.zebra.com/us/en/support-downloads.html
Select the appropriate printer in the Printer Support dropdown menu.
Select
Printer
Click on the Manuals tab and select the desired language from the dropdown menu.
Select language
55
iMZ Series User Guide Appendices
Example 2: Find the ZebraNet Bridge Enterprise download page:
Go to
http://www.zebra.com/us/en/products-services/software.html and click
on Manage under Software in the Products and Services section. Or click on Manage Software where
shown.
Click on “Download” in the Downloads tab where shown to access the latest soft-
ware.
Click on
Download
Select the
“ZebraNet
Bridge
Enterprise
56
iMZ Series User Guide
Index
A
Accessories
Belt clip 30
list of 48
Shoulder Strap 31
Appendix G 54
B
Battery, charging 11
MZ Series Charger Power Supply 12
using Quad Power Station 13
Battery, installing 9
Battery life, tips for extending 32
Battery, removing 10
Bluetooth Device Address (BDA) 26
Bluetooth™ Networking Overview 26
C
Cable Communication 25
Cleaning
general instructions 33
Communications
infrared (IR) 25
with a cable 24
Communications diagnostics 38
Configuration Label
printing 38
to determine maximum label size 42
F
Font & Barcode Specs
ZPL 43
I
iMZ Series Quad Power Station 13
Information on Back of Printer 37
L
Label Vista
use in troubleshooting 38
M
Manual
CPCL Programming 29
Media
loading 15
pre-printed 16
N
NFC Tag 8
O
Operator Controls 18
P
Preventive Maintenance 32
Programming language
CPCL 7
R
Radio options.?See Wireless communications
Resetting an iMZ Series Printer 37
S
Safety Precautions
placement of charger 14
while charging batterys 14
Software 29
Specifications
Memory/communications 42
Physical 46
printing 42
T
Technical Support, contacting 39
Troubleshooting
Communications Diagnostics Mode 38
control panel indicators 35
Troubleshooting tests 38
printing a configuration label 23,?38
QL configuration label example 37,?40
Troubleshooting Topics 35
W
Wearing the Printer 30
Wireless communications
Bluetooth™ radio 26
Infrared (IrDA) 25
WLAN Overview 28
Z
ZPL Font and Bar Code Specifications and Commands 43
57
iMZ Series User Guide
Patent Numbers
D275,286
D347,021
D389,178
D430,199
D433,702
D549,768
3,964,673
4,019,676
4,044,946
4,360,798
4,369,361
4,387,297
4,460,120
4,496,831
4,593,186
4,607,156
4,673,805
4,736,095
4,758,717
4,816,660
4,845,350
4,896,026
4,897,532
4,923,281
4,933,538
4,992,717
5,015,833
5,017,765
5,021,641
5,029,183
5,047,617
5,103,461
5,113,445
5,140,144
5,132,709
5,142,550
5,149,950
5,157,687
5,168,148
5,168,149
5,180,904
5,229,591
5,230,088
5,235,167
5,243,655
5,247,162
5,250,791
5,250,792
5,262,627
5,267,800
5,280,163
5,280,164
5,280,498
5,304,786
5,304,788
5,321,246
5,335,170
5,364,133
5,367,151
5,372,439
5,373,148
5,378,882
5,396,053
5,396,055
5,399,846
5,408,081
5,410,139
5,410,140
5,412,198
5,415,482
5,418,812
5,420,411
5,436,440
5,444,231
5,449,891
5,449,893
5,468,949
5,479,000
5,479,002
5,479,441
5,486,057
5,503,483
5,504,322
5,528,621
5,532,469
5,543,610
5,545,889
5,552,592
5,570,123
5,578,810
5,589,680
5,612,531
5,642,666
5,657,066
5,768,991
5,790,162
5,791,796
5,806,993
5,813,343
5,816,718
5,820,279
5,848,848
5,860,753
5,872,585
5,874,980
5,909,233
5,976,720
5,978,004
5,995,128
5,997,193
6,004,053
6,010,257
6,020,906
6,034,708
6,036,383
6,057,870
6,068,415
6,068,415
6,095,704
6,109,801
6,123,471
6,147,767
6,151,037
6,201,255 B1
6,231,253 B1
6,261,009
6,261,013
6,267,521
6,270,072 B1
6,285,845 B1
6,292,595
6,296,032
6,364,550
6,379,058 B1
6,409,401 B1
6,411,397 B1
6,428,227 B2
6,530,705
6,540,122
6,607,316
6,609,844
6,874,958
6,899,477
This product and/or its use may be covered by one or more of the
following US patents and corresponding international patents worldwide
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: +1 847.634.6700 or +1 800.423.0442
iMZ220
iMZ320
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