Zebra HC100 Wristband Printer ZebraNet Wireless User Guide

ZebraNet
®
Wireless User Guide
for the ZebraNet Wireless Print Server,
ZebraNet Wireless Plus Print Server,
ZebraNet Internal Wireless Plus Print Server,
and ZebraNet b/g Print Server
or with some ZSPx firmware versions
© 2011 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer described
therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
This product may contain ZPL Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.
®
, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E
All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.
3
Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.
Proprietary Statement This manual contains proprietary information of Zebra T echnologies Corporation and its
subsidiaries. It is intended solely for the information and use of parties operating and maintaini ng the equ ipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All
specifications and designs are subject to change without notice.
Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and
manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,
or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow th e exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Part Number: 14143L-008

Contents

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printer Requirements and Print Server Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting to a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supported Wireless Radio Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Supported Security Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Determining the Active Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Viewing IP Addresses and the Active Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Active Device Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Install a Wireless Radio Card or Compact Flash Wireless Radio Card . . . . . . . . . . . . . . 24
Wireless Radio Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Compact Flash Wireless Radio Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2 • Wireless Status and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
View Wireless Status through the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LCD Link Status and Wireless Signal Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
HC100 Wireless Status Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Print Network Configuration Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
HC100 Printer Configuration Wristband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2/16/11 Wireless User Guide 14143L-008 Rev. B
Contents
4
Wireless Network Parameters on the LC D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 Printers. . . . . . . . . . . . . . . . . . . . 35
S4M Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Other Printer Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Restore Network Parameters to Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Wireless Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
General Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Encryption and Authentication Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
IP Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4 • WebView Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Web Page Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
View Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
View and Modify Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Network Configuration Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Directory Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Alert Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Establishing E-Mail Alert Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Printer Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Print Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
14143L-008 Rev. B Wireless User Guide 2/16/11

About This Document

This section provides you with contact information, documen t struc ture and organization, and additional reference documents.
Contents
Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2/16/11 Wireless User Guide 14143L-008 Rev. B
About This Document
6

Who Should Use This Document

Who Should Use This Document
This User Guide is intended for use by someone who needs to configure and use a wireless print server for use with a supported printer.
This version of the User Guide supports the ZebraNet Wireless Print Server, the ZebraNet Wireless Plus Print Server, the ZebraNet Internal Wireless Plus Print Server , and the Zebra Net b/g Print Server with printer firmware versions X.15.x or later. Some features or printers require X.16.x, X.17.x, or later.
The following special versions of firmware or later also are supported. They are referred to in this User Guide as ZSPx firmware.
• ZSP994P
• ZSP999F
• ZSP1027F
• ZSP1056E
• ZSP1082F
For older versions of firmware, refer to the Wireless Print Server User Guide, part number 13422L-XXX.

How This Document Is Organized

Section Description
Introduction on page 11 This section provides an overview of the ZebraNet wireless print
Wireless Status and Settings
on page 29
Troubleshooting on page 45 This section provides solutions to problems related specifically to
WebView Web Pages on page 51 This section provides you with instructions for viewing the current
The User Guide is set up as follows:
servers. This section presents several options for viewing or modifying the
wireless status and settings.
the wireless print servers.
print server settings.
14143L-008 Rev. B Wireless User Guide 2/16/11

Contacts

About This Document
Technical Support via the Internet is available 24 hours per day, 365 days per year.
Web Site: www.zebra.com E-mail Back Technical Library:
E-mail address: emb@zebra.com Subject line: Emaillist
Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest
Contacts
7
Which Department
Do You Need?
Regional Headquarters Zebra Technologies Corporation
475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA
T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766
Technical Support
For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.
Please have your model and serial numbers available.
Repair Service Department
For back-to-base service and repair.
Technical Training Department
For Zebra product training courses.
Inquiry Department
For product literature and distributor and dealer information.
Customer Service Department (US)
Internal Sales Department (UK)
For printers, parts, media, and ribbon, please call your distributor or contact us.
Key:
T: Telephone F: Facsimile E: E-mail
T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578
Hardware: ts1@zebra.com Software: ts3@zebra.com
Kiosk printers:
T: +1 866 322 5202 E: kiosksupport@zebra.com
T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797
E: repair@zebra.com To request a repair in the U.S.,
go to www.zebra.com/repair T: +1 847 793 6868
T: +1 847 793 6864 F: +1 847 913 2578
E: ttamerica@zebra.com
T: +1 877 ASK ZEBRA (275 9327) E: inquiry4@zebra.com
T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com
The Americas
.
Europe, Middle East,
and Africa
Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom
T: +44 (0) 1628 556000 F: +44 (0) 1628 556001
T: +44 (0) 1628 556039 F: +44 (0) 1628 556003
E: Tseurope@zebra.com
T: +44 (0) 1772 693069 F: +44 (0) 1772 693046
New requests: ukrma@zebra.com Status updates:
repairupdate@zebra.com
T: +44 (0) 1628 556000 F: +44 (0) 1628 556001
E: Eurtraining@zebra.com
T: +44 (0) 1628 556037 F: +44 (0) 1628 556005
E: mseurope@zebra.com
T: +44 (0) 1628 556032 F: +44 (0) 1628 556001
E: cseurope@zebra.com
Asia Pacific
and India
Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913
T: + 65 6858 0722 F: +65 6885 0838
T: +65 6858 0722 F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
T: +65 6858 0722 F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
T: + 65 6858 0722 F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
E: China: GCmarketing@zebra.com
All other areas:
AP ACChannelmarketing@zebra.com
T: +65 6858 0722 F: +65 6885 0836
E: China: order-csr@zebra.com
All other areas:
csasiapacific@zebra.com
2/16/11 Wireless User Guide 14143L-008
About This Document
8

Document Conventions

Document Conventions
The following conventions are used throughout this document to convey certain information.
Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .p df format, you can click the cross-reference (blue text) to jump directly to its location.
LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in
Bubbledot ICG font.
Command Line Examples Command line examples appear in Courier New font. For example, type
Files and Directories File names and directories appear in Courier New font. For example, the
Icons Used
Identifies features that are available in printers with firmware version X60.15.x, X50.15.x, or later.
ZTools to get to the Post-Install scripts in the bin directory.
Zebra<version number>.tar file and the /root directory.
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • (No icon) Advises you that failure to take or avoid a specific action could result in
physical harm to the hardware.
Important • Advises you of informatio n that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
14143L-008 Wireless User Guide 2/16/11
About This Document
3
1
2
Document Conventions
Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.
Figure 1 • Sample Figure with Callouts
Clear plastic RF card cover
1
(not used on all printers) Screw
2
Wireless radio card
3
9
2/16/11 Wireless User Guide 14143L-008
About This Document
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
10
Document Conventions
14143L-008 Wireless User Guide 2/16/11

Introduction

This section provides an overview of the ZebraNet wireless print servers.
1
Contents
Printer Requirements and Print Server Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting to a Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supported Wireless Radio Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Supported Security Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Determining the Active Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Viewing IP Addresses and the Active Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Active Device Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Install a Wireless Radio Card or Compact Flash Wireless Radio Card . . . . . . . . . . . . . . 24
Wireless Radio Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Compact Flash Wireless Radio Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2/16/11 Wireless User Guide 14143L-008 Rev. B
Introduction
12

Printer Requirements and Print Server Features

Printer Requirements and Print Server Features
This section defines the requirements for using the different ZebraNet wireless print servers. It also defines features of and limitations to the wireless p rint servers on dif fere nt printer model s.

Hardware

PCMCIA and Compact Flash Memory Cards PCMCIA memory or Compact Flash
memory cards will not work and are not supported on the Wireless Plus Print Server. The Internal Wireless Plus Print Server and the b/g Print Server do not include a slot for these card types.
Wireless Card Socket Option The ZebraNet wireless print server options replace the Wireless Card Socket Option (WCSO) in 105SL printers with a serial number of 6400357 or greater. Do not install a wireless option board on a 105SL printer with a serial number that is less than 6400357.
Wireless Option Board A special wireless option board must be installed in your printer/print engine. To determine if you have a wireless option board installed, use a printer configuration label (refer to the instructions in the User Guid e that came with your printer). To purchase a wireless option, contact your authorized Zebra reseller for more information.
The wireless option boards are identified by the HARDWARE ID line on the printer configuration label.
The part numbers shown on the HARDWARE ID line indicate the wireless print se rvers as shown in Table 1.
Table 1 • Zebra Part Numbers for ZebraNet Wireless Print Server Boards
Part Number Corresponds to the Following
1033557-0xx b/g Print Server 1033605-001 29652-0xx Internal Wireless Plus Print Server 29883-001 29651-0xx Wireless Plus Print Server 29882-001
* Not supported by this manual. Refer to the Wireless Print Server User Guide, part number 13422L-XXX.
14143L-008 Rev. B Wireless User Guide 2/16/11
Printer Requirements and Print Server Features
Table 1 • Zebra Part Numbers for ZebraNet Wireless Print Server Boards (Continued)
Part Number Corresponds to the Following
29881-009 * Wireless Print Server 79077 79078 79079 79100
* Not supported by this manual. Refer to the Wireless Print Server User Guide, part number 13422L-XXX.

Firmware

After a wireless option board is installed, your printer must be running a supported firmware version to access the features in this manual. W it h the Wireless Print Server, not all features in this manual may be available to you. Table 2 shows the minimum firmware version required.
Introduction
13
You may download the latest firmware appropriate for your printer to access the latest encryption features. Go to http://www.zebra.com/firmware for firmware download options.
Table 2 • Supported Firmware Versions
Printer
105SL X60.16.X X60.15.X X60.15.X HC100 V54.16.X — 110PAX4,
170PAX 4 R110PAX4— R62.16.X
R110Xi, R170Xi
R110Xi HF R65.16.X R65.15.X R65.15.X R110Xi4 V53.17.11Z V.53.17.7 V.53.17.7 — R4Mplus———ZSP994P
ZebraNet
b/g Print Server
X60.17.11Z X60.16.X X60.15.X X60.15.X
R60.16.X R60.15.X R60.15.X
ZebraNet Internal
Wireless Plus
Print Server
R63.16.X
ZebraNet Wireless
Plus Print Server
R62.15.X R63.15.X
ZebraNet Wireless
Print Server
R62.15.X R63.15.X
ZSP999F
ZSP1027 ZSP1056E ZSP1082F
RZ400, RZ600
S4M X53.17.11Z X53.16.X V50.15.X
2/16/11 Wireless User Guide 14143L-008 Rev. B
V53.17.11Z R53.16.X R53.16.X R53.16.X
V50.15.X
X53.15.X
X53.15.X
Introduction
14
Printer Requirements and Print Server Features
Table 2 • Supported Firmware Versions
Printer
XiIIIPlus X60.16.X X60.15.X X60.15.X Xi4 X53.17.11Z X53.17.X X53.17.X — Z4Mplus,
Z6Mplus ZM400,
ZM600
ZebraNet
b/g Print Server
———X60.15.X
X53.17.11Z X53.16.X X53.15.X
ZebraNet Internal
Wireless Plus
Print Server
ZebraNet Wireless
Plus Print Server
ZebraNet Wireless
Print Server
14143L-008 Rev. B Wireless User Guide 2/16/11

Connecting to a Wireless Network

21 3
The ZebraNet wireless print servers are Ethernet connectivity options for your printer. With one of these wireless print servers, the printer communicates with a wireless Local Area Network (WLAN) through a wireless radio card instead of being connected to a wired Local Area Network (LAN) with physical wires.
Figure 2 shows the network architecture of a typical WLAN setup. Two critical WLAN
components for wireless operation are a wireless radio card and an access point. The ZebraNet Internal Wireless Plus Print Server and the b/g Print Server have a built-in wireless radio card.
Figure 2 • WLAN Setup with a ZebraNet Wireless Print Server
Introduction
Connecting to a Wireless Network
15

Access Point

A third-party access point forms a bridge between the WLAN and wired LAN. Select an access point that is compatible with the supported wireless radio cards that you will use with your ZebraNet wireless print server . Some access points may not support all ZebraNet wireless print servers.
Multiple access points can be used to extend the coverage of the wireless LAN. The reassociation capabilities of the IEEE 802.11b/g standard enable clients to move throughout the WLAN area and roam between access points. Reassociation can occur as long as the ZebraNet wireless print server is on the same network configurations and ESSID (network name) as the access point to which it is trying to connect.
Computer (stand-alone or laptop)
1
Access point
2
Printer configured with a ZebraNet wireless print server and equipped with
3
a supported wireless radio card (if applicable)
2/16/11 Wireless User Guide 14143L-008 Rev. B
Introduction
16
Connecting to a Wireless Network

Supported Wireless Radio Cards

Note • The ZebraNet Internal Wireless Plus Print Server and the ZebraNet b/g Print Server
have a built-in wireless radio card. This section applies only to the ZebraNet Wireless Print Server and the ZebraNet Wireless Plus Print Server.
A supported third-party PCMCIA, Compact Flash™, or CardBus wireless radio card is required for the printer to qualify with the WLAN. After the wireless option board is installed in the printer, the wireless radio card inserts into a slot on this board. A wireless radio card is NOT provided with the ZebraNet Wireless Print Server or the ZebraNet Wireless Plus Print Server.
Note •
• Some wireless radio cards listed here may not support all ZebraNet wireless print server
• See Table 3 on page 18 or check with the card manufacturer to ensure that the card that
• Some wireless radio cards may require specific firmware versions to support certain
• Check the operating conditions (such as temperature and humidity) for the wireless radio
features.
you wish to use supports the wireless security type used on your WLAN.
features. You may be able t o download new firmware to your wireless radio card. Check with the card manufacturer for more information.
card that you choose. If the card has more restrictions than the printer, this may limit the conditions under which you can operate the printer with a wireless connection.
The following wireless radio cards are supported at the time of this release:
Symbol® Technologies
•Spectrum24® Compact Flash wireless radio card LA-4137-1020-WW (the card uses an adapter and must have firmware version F3.91-69 or later)
For instructions on how to install t his card and the adapter, see Install a Wireless Radio
Card or Compact Flash Wireless Radio Card on page 24.
• 802.11b Spectrum24 High Rate Direct Sequence PN:LA-4121-1000-US (card must have firmware version V2.90-58 or later)
• 802.11b Spectrum24 High Rate Direct Sequence PN:LA-4121-1020-US (card must have firmware version V2.90-58 or later)
• 802.11b Spectrum24 High Rate Direct Sequence PN:LA-4121-1120-US (card must have firmware version V2.90-58 or later)
14143L-008 Rev. B Wireless User Guide 2/16/11
Introduction
Connecting to a Wireless Network
Cisco® Systems
All Aironet® cards must have card firmware version 5.60.21 or later.
• 802.11g Aironet CB21AG CardBus wireless radio card (for the Wireless Plus Print Sever only)
• 802.11b Aironet AIR-PCMC340
• 802.11b Aironet AIR-PCMC341
• 802.11b Aironet AIR-PCMC342
• 802.11b Aironet PCMC350
• 802.11b Aironet PCMC351
• 802.11b Aironet PCMC352
17
2/16/11 Wireless User Guide 14143L-008 Rev. B
Introduction
18
Connecting to a Wireless Network

Supported Security Types

Your WLAN can use any of a number of different types of security and encryption, or it can use none at all. This section shows which security types you can use with the different ZebraNet wireless print servers.
Note • Configuring a printer for WPA also allows the printer to be used in WPA2
environments.
ZebraNet Wireless Plus Print Server
Table 3 lists the security types that are supported by the Wireless Plus Print Server. Support
varies by the card manufacturer and the card type. Select a wireless radio card that is supported by your wireless print server and that supports the security type being used on your WLAN.
Table 3 • Security Types Supported on the Wireless Plus Print Server
Card Manufacturer
Security Type
Cisco CB21 Cisco 350
Open Yes Yes Yes Yes EAP-FAST Yes Not Supported Yes Yes EAP-TLS Yes Not Supported Not Supported Yes EAP-TTLS Yes Not Supported Not Supported Yes Kerberos Not Supported Not Supported Yes Yes LEAP Yes Yes Yes Yes PEAP Yes Not Supported Yes Yes WEP (40 bit and 128 bit) Yes Yes Yes Yes WPA - LEAP Yes Yes Yes Yes WPA - PSK Yes Yes Yes Yes WPA- EAP-FAST Yes Yes Yes Yes WPA- EAP-TLS Yes Yes Yes Yes WPA- EAP-TTLS Yes Yes Yes Yes WPA- PEAP Yes Yes Yes Yes
Cisco Symbol
LA-4121
(PCMCIA)
LA-4137
Compact Flash
WPA2 - LEAP Yes Not Supported Not Supported Not Supported WPA2 - PSK* Yes* Not Supported Not Supported Not Supported WPA2- EAP-FAST Yes Not Supported Not Supported Not Supported WPA2- EAP-TLS Yes Not Supported Not Supported Not Supported
* Key rotation for WPA2 PSK is supported in firmware version V60.15.8Z or later, V53.15.8Z or later., V54.16.x or later, and
RX.15.8Z or later.
14143L-008 Rev. B Wireless User Guide 2/16/11
Introduction
Connecting to a Wireless Network
Table 3 • Security Types Supported on the Wireless Plus Print Server (Continued)
Card Manufacturer
19
Security Type
Cisco CB21 Cisco 350
WPA2- EAP-TTLS Yes Not Supported Not Supported Not Supported WPA2- PEAP Yes Not Supported Not Supported Not Supported
* Key rotation for WPA2 PSK is supported in firmware version V60.15.8Z or later, V53.15.8Z or later., V54.16.x or later, and
RX.15.8Z or later.
Cisco Symbol
LA-4121
(PCMCIA)
Compact Flash
LA-4137
ZebraNet Internal Wireless Plus Print Server and b/g Print Server
Table 4 lists the security types that are supported by the Internal Wireless Plus Print Server and
the b/g Print Server.
Table 4 • Security Types Supported on the
Internal Wireless Plus Print Server and the b/g Print Server
Security Type Supported?
Open Yes EAP-FAST Yes EAP-TLS Yes EAP-TTLS Yes Kerberos Not Supported LEAP Yes PEAP Yes WEP (40 bit and 128 bit) Yes WPA - LEAP Yes WPA - PSK Yes WPA- EAP-FAST Yes WPA- EAP-TLS Yes WPA- EAP-TTLS Yes WPA- PEAP Yes WPA2 - LEAP Yes WPA2 - PSK Yes WPA2- EAP-FAST Yes WPA2- EAP-TLS Yes
2/16/11 Wireless User Guide 14143L-008 Rev. B
Introduction
20
Connecting to a Wireless Network
Security Type Supported?
WPA2- EAP-TTLS Yes WPA2- PEAP Yes
ZebraNet Wireless Print Server
Table 5 lists the security types that are supported by the Wireless Print Server. Support varies
by the card manufacturer and the card type. Select a wireless radio card that is supported by your wireless print server and that supports the security type being used on your WLAN. The Wireless Print Server does not support the Cisco CB21 radio card.
Table 4 • Security Types Supported on the
Internal Wireless Plus Print Server and the b/g Print Server (Continued)
Table 5 • Security Types Supported on the Wireless Print Server
Card Manufacturer
Security Type
Open Yes Yes Yes EAP-FAST Not Supported Not Supported Yes EAP-TLS Not Supported Not Supported Yes EAP-TTLS Not Supported Yes Yes Kerberos Not Supported Yes Yes LEAP Yes Yes Yes PEAP Not Supported Yes Yes WEP (40 bit and 128 bit) Yes Yes Yes WPA - LEAP Yes Yes Yes WPA - PSK Yes Yes Yes WPA- EAP-FAST Yes Yes Yes WPA- EAP-TLS Yes Yes Yes WPA- EAP-TTLS Yes Yes Yes WPA- PEAP Yes Yes Yes
Cisco Symbol
Cisco 350
LA-4121
(PCMCIA)
LA-4137
Compact Flash
14143L-008 Rev. B Wireless User Guide 2/16/11

Determining the Active Print Server

asterisk indicating
active print server
Most printers can have wired and wireless print servers installed at the same time. However, only one of the installed print servers can be active at any given time.

Viewing IP Addresses and the Active Print Server

The wired and wireless print servers have different IP addresses. The printer’s control panel displays the IP address of the active print server (see View Wireless Status through the Contr ol
Panel on page 31). You can view the printer’s web pages and send label formats to the printer
through the active print server’s IP address. The network configuration label (Figure 3) displays the IP addresses of all installed print
server devices and indicates the active print server with an asterisk (circled in Figure3). To print a network configuration label, see Print Network Configuration Information on page 33.
Figure 3 • Active Print Sever on Sample Network Configuration Label
Introduction
Determining the Active Print Server
21
2/16/11 Wireless User Guide 14143L-008 Rev. B
Introduction
22
Determining the Active Print Server

Active Device Selection

Your active print server selection is dependent on the model of printer or print engine that yo u have.
If your printer is a(n)…
S4M Only one print server (wired or wireless) can be installed at a
Then…
time. Thus, the print server installed is the primary print server.
105SL
XiIIIPlus
R110Xi
R170Xi
Z4Mplus
Z6Mplus
PAX4
R110PAX4
You may select which installed device is the primary network device. The printer will try to use the primary network device as the active print server before trying the other installed options.
These printers and print engines use X60.16.x firmware. The default for the printer is to skip
the check for a wired print server during bootup. This makes the wireless print server the primary network device. To change this default and allow the wired print server to be the primary network device when it is connected, use one of the following methods to tell the printer to check for a wired print server at bootup time:
the WIRED PS CHECK parameter on the control panel
the ^NB ZPL command
Table 6 identifies which device becomes the active print server
under various conditions.
Xi4
R110Xi4
ZM400
ZM60
RZ400
RZ600
These printers support the simultaneous installation of an internal, external, and a wireless print server. Even though all three print servers may be installed, only one is connected to the network and is the active print server.
Table 7 outlines priorities and identifies which device beco me s
the active print server when multiple print servers are installed. You may select whether the wired or wireless print server will be
the primary connection by using one of the following methods:
the PRIMARY NETWORK parameter on the control panel
the ^NC ZPL command
14143L-008 Rev. B Wireless User Guide 2/16/11
Introduction
Determining the Active Print Server
Table 6 • Results of Check for Wired Print Server for
105SL, XiIIIPlus, Z4Mplus, Z6Mplus, and PAX4 Series Printers
23
If the Check
for Wired Print
Server is
set to:
Installed and Connected to
a Live Ethernet Network Then the Active Print
Server will be:
Wired Wireless*
XX Wireless
Skip
XWired
XWireless
XX Wired
Check
XWired
XWireless
* NOTE: A wireless option board must have an active radio that can properly associate to an access point.
Table 7 • Active Print Server Matrix for
Xi4, R110Xi4, ZM400, ZM600, RZ400, and RZ600 Printers
If the
Primary
Network is
set to:
Internal External Wireless*
Installed and Connected to
a Live Ethernet Network Then the Active
Print Server will be:
X X X Internal
Wired
XX External
XWireless
XX X Wireless
Wireless
X X Internal
X External
* NOTE: A wireless option board must have an active radio that can properly associate to an access point.
2/16/11 Wireless User Guide 14143L-008 Rev. B
Introduction
4
2
1
3
24

Install a Wireless Radio Card or Compact Flash Wireless Radio Card

Install a Wireless Radio Card or Compact Flash Wireless Radio Card
Note • The ZebraNet Internal Wireless Plus Print Server and the ZebraNet b/g Print Server
have a built-in wireless radio card. This section applies only to the ZebraNet Wireless Print Server and the ZebraNet Wireless Plus Print Server.
Printers that have the wireless option board installed can use any of th e wireless rad io cards or Compact Flash wireless radio cards listed in Supported Wir eless Radio Car ds on page 16. This section provides instructions for installing either type of card. Most printers use a clear plastic RF cover over the wireless radio card or compact Flash wireless radio card.

Wireless Radio Card

This section applies to PCMCIA or CardBus wireless radio cards.
Note • Z4Mplus, R4Mplus, and Z6Mplus printers do not support CardBus wireless radio
cards.
To install a wireless radio card, complete these steps:
1. Turn off (O) the printer.
2. Remove and discard the metal cover that was shipped in place over the wireless option
card slot on the back of the printer.
3. Position the notch on the wireless radio card on the top, leading edge. Insert the wireless
radio card into the wireless option card slot on the back of the printer until the card-eject button pops out.
Wireless radio card
1
Notch
2
Wireless option card slot
3
on back of printer Card-eject button
4
14143L-008 Rev. B Wireless User Guide 2/16/11
Introduction
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1
2
Install a Wireless Radio Card or Compact Flash Wireless Radio Card
4. Place the RF card cover over the wireless radio card, and secure it with a small screw.
Note • The S4M, ZM400, ZM600, RZ400, and RZ600 printers do not use the RF card
cover.
Clear plastic RF card cover
1
(not used on all printers) Screw
2
Wireless radio card
3
25
5. Turn on (I) the printer.
The printer restarts and uses the wireless radio card to communicate with your WLAN. Allow several minutes for the printer to connect to the network. For more information about wireless status, refer to View Wireless Status through the Control Panel on page 31 or Troubleshooting on page 45.
2/16/11 Wireless User Guide 14143L-008 Rev. B
Introduction
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2
1
3
26
Install a Wireless Radio Card or Compact Flash Wireless Radio Card

Compact Flash Wireless Radio Card

This section applies to Compact Flash wireless radio cards, which require an adapter before they can be used in the wireless option card slot.
To install a Compact Flash wireless radio card and adapter, complete these steps:
1. If you have not already done so, turn off (O) the printer.
2. Remove and discard the metal cover that was shipped in place over the wireless option
slot on the back of the printer.
3. See Figure 4. Position the adapter with the back facing as shown. Insert the adapter into
the wireless option card slot on the back of the printer until the card-eject button pops out.
4. See Figure 4. Insert the Compact Flash wireless radio card into the adapter.
Figure 4 • Installing a Compact Flash Wireless Radio Card
Back of Compact Flash wireless radio
1
card Back of adapter
2
Wireless option card slot on back of
3
printer Card-eject button
4
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Introduction
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1
2
Install a Wireless Radio Card or Compact Flash Wireless Radio Card
5. Place the RF card cover over the wireless radio card, and secure it with a small screw.
Note • The S4M, ZM400, ZM600, RZ400, and RZ600 printers do not use the RF card
cover.
Clear plastic RF card cover
1
(not used on all printers) Screw
2
Compact Flash wireless
3
radio card and adapter
27
6. Turn on (I) the printer.
The printer restarts and uses the wireless radio card to communicate with your WLAN. Allow several minutes for the printer to connect to the network. For more information about wireless status, refer to View Wireless Status through the Control Panel on page 31 or Troubleshooting on page 45.
2/16/11 Wireless User Guide 14143L-008 Rev. B
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