Zebra HC100 User Guide

Download

ZebraNet® 10/100 Internal Print Server

for

ZM400™, ZM600™, G-Series™, ZP Series™,

HC100™, Xi4™, LP 2824 Plus™, and TLP 2824 Plus™

14197L-005

User Guide

© 2009 ZIH Corp. The copyrights in th is manual and the software and/or firmware in the label printer described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil li ab il ity.

This product may contain ZPL

3®

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit;

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element

Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technolog ies”). It is inten ded solely for t he information and use of parties ope rating and maintaining the equipment describ ed he rein . Such proprie tary in formati on may n ot b e used , reprod uced, or disclosed to any other parties for any other purpose withou t the express, written permission of Zebra Technologies Corporation.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation. All specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion o r limitation of inc idental or consequ ential damage s, so the above limitation or exclusion may not apply to you.

Part Number: 14197L-005

Contents

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Browser Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Technical Specifications for the 10/100 Internal PS. . . . . . . . . . . . . . . . . . . . .19

2 • Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Setting the Primary Network Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Using the Control Panel to View and Modify Print Server Parameters . . . . . .28

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Contents

Defaulting the 10/100 Internal PS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Defaulting the 10/100 PS on the ZM400 and ZM600 Printers . . . . . . . . .29

Defaulting the 10/100 PS on the G-Series, ZP Series, and 2824 Plus

Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Defaulting the 10/100 PS on the HC100 Printers . . . . . . . . . . . . . . . . . . .30

Defaulting the 10/100 PS on the Xi4 Printers . . . . . . . . . . . . . . . . . . . . . .30

Defaulting the 10/100 Internal PS Using WebView . . . . . . . . . . . . . . . . .31

Defaulting the 10/100 Internal PS Using ZebraNet View . . . . . . . . . . . . .32

Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

With Dynamic Host Configuration Protocol (DHCP) . . . . . . . . . . . . . . . . .33

Without DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

In a Non-Windows Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

3 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

10/100 Internal PS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

4 • ZebraLink WebView - Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

WebView - Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Printer Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

View Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

View and Modify Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Directory Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Alert Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Establishing Email Alert Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Printer Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Print Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

View and Modify Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

5 • ZebraLink WebView - Print Server . . . . . . . . . . . . . . . . . . . . . . . . . 77

WebView - Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Print Server Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Status and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Print Server Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Configuring the Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Contents

A • ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Print Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

ZebraNet Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

ZebraNet Alert Using SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Open ZebraNet Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Setting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Establishing Email Alert Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

ZebraNet Connect IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Setting up a ZebraNet Connect IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

B • Hardware Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Troubleshooting the 10/100 PS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Defaulting the 10/100 PS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

10/100 Internal PS Network Status/Activity Indicator. . . . . . . . . . . . . . . .108

ZebraNet View Utility Discovery or Configuration Problems . . . . . . . . . .109

Unable to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Unable to Configure Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

C • Print Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

D • Print Queues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Berkeley Software Distribution (BSD)-Style Print Queue. . . . . . . . . . . . . . . .116

Configuring the Print Queue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

System V Queue Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Configuring Operating System V Queue for ZebraNet Printing . . . . . . . .117

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Spool Print Job Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

E • Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Contents

Notes • ___________________________________________________________________

__________________________________________________________________________

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

About This Document

This section provides you with contact information, documen t struc ture and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

About This Document

Who Should Use This Document

This user guide is intended to be used by any person who will install and work with the 10/100 Internal PS for the ZM400, ZM600, GK420™, GX420/430™, ZP Series, HC100, Xi4, and 2824 Plus printers.

How This Document Is Organized

This user guide is set up as follows:

Section Description

Introduction This chapter provides a high-level overview of the

Getting Started This chapter provides you with information and

10/100 Internal PS device, installation types, standard network configurations, and how to work with 10/100 Internal PS.

procedures for working with the most frequently used 10/100 Internal PS features.

Installation This chapter provides information on the

10/100 Internal PS, and how to install ZebraNet Utilities and the ZebraNet View Java Applet.

ZebraLink WebView - Printer This chapter provides you with detailed

information about how to set, modify, and view the Printer Settings using WebView.

ZebraLink WebView - Print Server This chapter provides you with detailed

information about how to set, modify, and view the Print Server Settings using WebView.

ZebraNet Utilities The appendix provides you with details on

ZebraNet Utilities, the software suite of printer administration tools that complements a nd enhances both ZebraLink and the ZebraNet family of connectivity products.

Hardware Troubleshooting This appendix provides you with solutions to

known issues.

Print Protocols In this appendix, an exercise is provided to

experiment with File Transfer Protocol (FTP) support.

Print Queues This appendix provides information and

instructions on configuring your print queue.

Frequently Asked Questions This appendix provides a group of frequently

asked questions (FAQs) about 10/100 Internal PS.

Glossary This appendix is a list of terms and associated

definitions.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Contacts

About This Document

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Contacts

Which Department

Do You Need?

Regional Headquarters

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Tr aining Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US) Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key:

T: Telephone F: Facsimile E: E-mail

The Americas

Zebra Technologies In ternational, LLC 333 Corporate W oods Parkway Vernon Hills, IL 60061-3109 U.S.A.

T: +1 847 793 2600 Toll-free +1 800 423 0422 F: +1 847 913 8766

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers:

T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com To request a repair in the U.S.,

go to www.zebra.com/repair T: +1 847 793 6868

T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com

Europe, Africa,

Middle East, India

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: Tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: Eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001

E: cseurope@zebra.com

Asia Pacific

Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com

All other areas:

AP ACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836

E: China: order-csr@zebra.com

All other areas:

csasiapacific@zebra.com

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

About This Document

Document Conventions

The following conventions are used throughout this document to convey certain information:

Alternate Color (online only) Cross-references c

ontain links to other sections in this guide.

If you are viewing this guide online, click the blue text to jump to its location.

Command Line Examples All command line examples appear in Cou For example, type the following to get to the Post-Install scripts in the

rier New font.

bin directory:

Ztools

Files and Directories All file names and directories appear in Courier New font. For example, the

Cautions, Important, Note

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Zebra<version number>.tar file and the /root directory.

, and Example

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to the hardware.

Caution • Advises you need to wear protective eye wear.

Important • Advises you of informatio n that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

About This Document

Document Conventions

Illustration Instructions Used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box.

One illustration instruction identifies a section of the dialog box and the other shows steps to follow .

Set Permanent text-box.

a. In the Set Permanent text-box, type in the print

server’s IP address.

b. When you are finished, click OK.

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

About This Document

Introduction

This chapter provides a high-level overview of the 10/100 Internal PS device, installation types, standard network configurations, and how to work with 10/100 Internal PS.

Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Browser Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Technical Specifications for the 10/100 Internal PS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Introduction

Overview

The 10/100 Internal Print Server (PS) i connects the network and your ZebraLink-enabled printer. 10/100 Internal PS provides you with a browser interface for printer and print serv er set tin gs. If yo u use the ZebraNet Utilities, you can easily access the specialized features of a ZebraLink enabled printer. For details, see

ZebraNet Utilities on page 93.

Important • You can download the most recent version of ZebraNet Utilities from

http://www.zebra.com/print

Components

Figure 1 shows the components of a printer equipped with a 10/100 Internal PS. Table 1

identifies the various components and the functions each performs.

s an optional factory- or field-installed device that

er_management.html.

Figure 1 • Components

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Table 1 • Components and Functions

Introduction

Overview

Printer with 10/100 Internal PS—10/100 Internal PS gives your printer these features:

• Print server and printer setup using a browser

• Remote monitoring and configuration capability of the

10/100 Internal PS using a browser

• Alerts

• The ability for you to send unsolicited printer status messages via

email-enabled devices

ZebraNet Utilities—ZebraNet Utilities is a suite of software programs that work with 10/100 Internal PS and enhance the features of ZebraLink resident within ZPL-based printers. The features include the following:

• ZebraNet View allows you to locate printers automatically.

ZebraNet View searches on parameters such as IP address, subnet, printer model, printer status, and many other user-defined characteristics. It also offers powerful device management capabilities.

• ZebraNet Alert lets you configure multiple event alerts per device

with different alerts directed to different people. You are notified of alerts from either visual or audio cues. You can also generate advanced alert reports.

• ZebraNet View Java Applet is a Java-based version of the popular

ZebraNet View. It gives you ZebraNet View capabilities in a non-Windows en viro nmen t.

• ZebraNet Connect IP allows you to discover a print server on a

network and define a port for printing.

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Introduction

Requirements

Firmware

This section lists the minimum requirements for 10/100 Internal PS, which include firmware, software, browser support, protocols, and hardware.

Software

Ta ble 2 sh

ows the appropriate firmware version for each printer.

Table 2 • Firmware Ve rsion by Printer

Printer Firmware Version

ZM400 V53.15.x or later ZM600 V53.15.x or later GK420 V61.15.x or later GX420/430 V56.15.x or later ZP Series V61.15.x or later HC100 V54.16.x or later Xi4 V53.17.x or later 2824 Plus V61.17.x or later

Important • You can upgrade your firmware by visiting our web site:

www.zebra.com/firmware

These are the platforms supported by ZebraNet Utilities:

Microsoft

• Client mode for peer-to-peer printing via TCP/IP

• Print Protocols & Methods (all simultaneously active):

• TCP/IP

• LPR/LPD

• Telnet

• FTP

• Raw printer port (port 9100)

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Windows® 95/98/Me/NT/2000/XP:

The ZebraNet View Java Applet is supported by most Java-enabled browsers:

UNIX

• Print Protocols & Methods (all simultaneously active):

Linux, and other systems supporting TCP/IP:

• TCP/IP

• LPR/LPD

• Telnet

• FTP

• Raw printer port (port 9100)

Browser Support

• HTML v3.2 or higher

• Internet Explorer or Netscape Navigator

Protocols

• TCP/IP: ARP, RARP

Introduction

Requirements

Hardware

The following are the 10/100 Internal Print Server options available for different printer models:

• TCP/IP & UDP: DHCP, BOOTP, SNMP v1.0

• HTTP v1.0

Printers

Internal

Field Upgrade

Internal Factory

ZM400 • • ZM600 • • GK420 • GX420/430 • ZP Series • HC100 • Xi4 • • 2824 Plus •

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Introduction

Compatibility

This section identifies the various components that are compatible with 10/100 Internal PS.

ZebraNet Wireless Print Server 10/100 Internal PS is fully compatible with the Wire less Print Server.

ZebraNet Wireless Plus Print Server 10/100 Internal PS is also fully compatible with the Wireless Plus Print Server.

Software IBM®: Tivoli® v7.1.3, HP®: Web JetAdmin™ v7.0, OpenView™ V6.4, and any SNMP management application via Zebra Management Information Base (MIB) all work with 10/100 Internal PS.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Technical Specifications for the 10/100 Internal PS

General Specifications

Network Connection Ethernet 10BaseT and 100BaseT UTP RJ-45

connection Half and Full Duplex Communications

User Interface A single (two element) LED activity indicator:

• bi-color display of operational status (solid

green or solid amber)

• bi-color display of speed and network activity

(flashing green or flashing amber) Height (external dimensions) 0.5 in. 13.4 mm Width (external dimensions) 2.2 in. 55.9 mm Length (external dimensions) 3.7 in. 92.9 mm Wei ght 0.9 oz 26 g Temperature Operating 32° to 140°F 0° to 60°C

Storage –40° to 140°F –40° to 60°C

Introduction

Relative Humidity Operating 20% to 80%, non-condensing

Storage 5% to 85%, non-condensing

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Introduction

Notes • ___________________________________________________________________

__________________________________________________________________________

Technical Specifications for the 10/100 Internal PS

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Getting Started

This chapter provides you with information and procedures for working with the most frequently used 10/100 Internal PS features.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting the Primary Network Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the Control Panel to View and Modify Print Server Parameters . . . . . . . . . . . . . . 28

Defaulting the 10/100 Internal PS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Defaulting the 10/100 PS on the ZM400 and ZM600 Printers. . . . . . . . . . . . . . . . . . . 29

Defaulting the 10/100 PS on the G-Series, ZP Series, and 2824 Plus Printers. . . . . . 29

Defaulting the 10/100 PS on the HC100 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Defaulting the 10/100 PS on the Xi4 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Defaulting the 10/100 Internal PS Using WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Defaulting the 10/100 Internal PS Using ZebraNet View. . . . . . . . . . . . . . . . . . . . . . . 32

Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

With Dynamic Host Configuration Protocol (DHCP) . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Without DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

In a Non-Windows Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Getting Started

Before You Begin

10/100 Internal PS offers many features, but how you access and work with them is dependent on your environment. Before you begin, you need to get information from the 10/100 Internal PS configuration label.

Important • Make sure the printer is turned off (O).

Ta ble 3 sho

label with different DPI printheads.

ws the minimum label widths needed to print a 10/100 Internal PS configuration

DPI Inches MM

600 1.25 31.75 300 2.50 63.50 200 3.69 93.73

Table 3 • Label Width

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Print a Configuration Label

1. Which printer do you have?

If you have a… Then…

ZM400 and ZM600 a. Turn on (I) the printer and let it complete its power-up

G-Series, ZP Series, and 2824 Plus

HC100

Xi4

Getting Started

Before You Begin

cycle.

b. When the POST cycle is complete, press Setup/Exit to

enter the Setup Mode.

c. Scroll through the parameters by pressing Plus (+) until

you reach List Network.

d. Press Select. e. Press Plus (+) to print a network configuration label

(Figure 2).

f. Press Setup/Exit twice to exit the Setup Mode. g. Cont in ue to step 2.

a. Turn on (I) the printer and let it complete its power-up

cycle.

b. Press and hold Feed until you see one flash of the LED. c. After the LED flashes, release the button. A network and

printer configuration label (See Figure 3) prints.

d. Cont in ue to step 2.

Note • The HC100 does not have a network

configuration label. However, the IP Address, MAC Address, and other useful information appear on the printer configuration wristband.

a. Turn on (I) the printer and let it complete its power-up

cycle.

b. Press and hold Pause/Feed until the green lights turn off

on the printer status indicator and the orange lights blink once.

c. Release Pause/Feed to print a printer configuration

wristband (Figure 4).

d. Cont in ue to step 2. a. Turn on (I) the printer and let it complete its power-up

cycle.

b. When the POST cycle is complete, press Setup/Exit to

enter the Setup Mode.

c. Scroll through the parameters by pressing Next/Save

(

) until you reach List Network.

d. Press Plus (+) to print a network configuration label

(Figure 5).

e. Press Setup/Exit to exit the Setup Mode. f. Press Next/Save to permanently save your changes.

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Getting Started

Before You Begin

2. From the configuration label, you need to look for these numbers:

• IP PROTOCOL *

• IP ADDRESS

•SUBNET MASK *

• DEFAULT GATEWAY *

• MAC ADDRESS

* Not available on HC100

3. On the configuration label that prints out for your 10/100 Internal PS device, circle the

aforementioned settings. You can now proceed to Assigning an IP Address on page 33.

Figure 2 • Network Configuration Label for ZM400/ZM600

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Getting Started

Before You Begin

Figure 3 • Network Configuration Label for G-Series, ZP Series, and

2824 Plus Printers

Figure 4 • Printer Configuration Wristband for HC100

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Getting Started

Before You Begin

Figure 5 • Network Configuration for Xi4

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Setting the Primary Network Print Server

The ZM400, ZM600, and Xi4 printers support the simultaneous installation of an internal wired, external wired, and a wireless print server. Even though all three print servers may be installed, only one is connected to the network and is the active print server. Table 4 outlines priorities and identifies which device becomes the active print server when multiple print servers are installed.

Table 4 • Primary Print Server

Getting Started

Setting the Primary Network Print Server

If the

Primary

Network

is set

to:

Installed and Connected to a Live

Ethernet Network Then, the

Internal External Wireless*

Active Print

Server will be:

XX X Internal

Wired

XXExternal

XWireless

XX X Wireless

Wireless

Internal

X External

*NOTE: A Wireless Option board must have an active radio that can properly associate to an access point.

The primary network setting can be configured using any of the following methods:

1. Printer’s control panel:

•ZM400: P

RIMARY NETWORK

• Xi4: PRIMARY NETWORK

• G-Series, ZP Series, HC100, 2824 Plus: Not available

2. ZPL command: ^NC

3. Set-Get-Do command: ip.primary_network

4. Printer’s web page: Network Configuration > Primary/Secondary Settings

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Getting Started

Using the Control Panel to View and Modify Print Server Parameters

You may change several print server parameters using the control pa nel o n the print er. Table 5 shows the parameters that may be viewed or modified through the printer’s control panel for ZM400, ZM600, and Xi4 printers with firmware version V53.15 .x or late r.

Table 5 • Print Server Parameters

Parameter

Function

LIST NETWORK Print a Network Configuration Label

Use this parameter to print a network configuration label (see Figure 2

on page 24).

IP PROTOCOL

IP ADDRESS

SUBNET MASK

DEFAULT GATEWAY

RESET NETWORK

View the Method to Obtain an IP Address

This parameter tells if the user (permanent) or the server (dynamic) selects the IP address. If a dynamic option is chosen, this parameter tells the method(s) by which the print server (wired or wireless) receives the IP address from the server.

Selections: ALL, GLEANING ONLY, RARP , BOOTP, DHCP , DHCP AND BOOTP, PERMANENT

Default Value: All

View the Print Server’s IP Address

Default Value: 0.0.0.0

View the Subnet

Default Value: 255.255.255.0

View the Gateway

Default Value: 0.0.0.0

Reset the Wired or Wireless Network

Use this parameter to reinitialize the wire less radio card and the print server (wired or wireless) when the wireless print server is running. This parameter also causes any wireless radio card in the printer to reassociate to the wireless network.

ACTIVE PRINTSRVR

View the Active Print Server

Selections: Internal Wired, External Wired, or Wireless

PRIMARY NETWORK

View the Primary Network

Selections: Wired, Wireless Default Value: Wired

1 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the

print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to address 192.168.254.254.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Defaulting the 10/100 Internal PS

This section provides you with instructions for defaulting the 10/100 Internal PS to factory settings using the control panel, WebView, and ZebraNet View.

Defaulting the 10/100 PS on the ZM400 and ZM600 Printers

To default the 10/100 Internal PS to factory settings using the control panel on the ZM400 or ZM600 printers, complete these steps:

1. From the control panel, press Setup/Exit two times.

2. Press Plus (+ button) five times.

The control panel will read DEFAULT NET.

3. Press Setup/Exit to save the change.

After the printer defaults all settings, the control panel will show PRINTER READY.

Getting Started

Defaulting the 10/100 PS on the G-Series, ZP Series, and 2824 Plus Printers

For the G-Series, ZP Series, and 2824 Plus printers, select one of the following methods to default the print server for these printers:

• Use the web page in WebView — see Defaulting the 10/100 Internal PS Using WebView

on page 31 for further details.

• Use the ZebraNet View utility — see Defaulting the 10/100 Internal PS Using ZebraNet

View on page 32 for further details.

• Issue the ZPL command shown immediately below or refer to the ZPL II Programming Guide for further details.

^XA^JUN^XZ

• Use ZebraNet Bridge to manage the print server — see the ZebraNet™ Bridge Enterprise User Guide for further details.

Note • T o downl oad a copy of either of the guides men tione d abov e, visit the Zeb ra we b site

at: www.zebra.com/manuals.

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Getting Started

Defaulting the 10/100 Internal PS

Defaulting the 10/100 PS on the HC100 Printers

To default the 10/100 Internal PS to factory settings, complete these steps:

Defaulting the 10/100 PS on the Xi4 Printers

To default the 10/100 Internal PS to factory settings, complete these steps:

1. Press and hold Feed for two seconds.

Note • Be sure to count the number of LED blinks. The three blink sequence defaults only

the print server parameters while the four blink sequence defaults all of the printer parameters.

2. Wait for the three blink sequence of the Error/Status LED.

3. Release Feed.

1. From the control panel, press Setup/Exit two times.

2. Press Plus (+) five times.

The control panel will read DEFAULT NET.

3. Press Next/Save to save the change.

The control panel will read PRINTER READY.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Defaulting the 10/100 Internal PS

Defaulting the 10/100 Internal PS Using WebView

To default the 10/100 Internal PS to factory settings using WebView, complete these steps:

1. From the ZebraNet Print Server view, click Factory Print Server Settings.

The Restore to Factory Defaults page opens:

Figure 6 • Restore to Factory Defaults

Getting Started

2. Enable the check box for the settings you want to reset, and click Submit Changes.

Important • During the reset cycle, the web pages are unavailable. Upon completion,

check the IP address of the 10/100 Internal PS as it may have changed during the reset

cycl

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Getting Started

Defaulting the 10/100 Internal PS

Defaulting the 10/100 Internal PS Using ZebraNet View

To default 10/100 Internal PS to factory settings using ZebraNet View, complete these steps:

1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet View.

The ZebraNet View dialog opens:

Figure 7 • ZebraNet View

2. From the menu bar, select Print Server > Reset.

The Reset Print Server dialog opens:

Figure 8 • Reset Print Server

3. Select the settings you want to reset, and then click Restore.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Assigning an IP Address

Before you can begin working with 10/100 Internal PS, you must get or assig n an IP address for the 10/100 Internal PS device.

There are four different ways to assign an IP address. Here is a list and a brief description of each method:

Getting Started

Assigning an IP Address

• Web View — Browser-enabled method to assi

gn an IP address.

• ZebraNet View — Utility that remotely manages ZebraLink-enabled printers.

• DHCP — See your LAN administrator for mor

e information.

• Telnet — DOS command to assign an IP address.

Important • Throughout the procedures in this cha pter , there are some feat ures that require the

default User ID and/or default password. If you are prompted, these are the defaults:

• User ID: admin

• Password: 1234

With Dynamic Host Configuration Protocol (DHCP)

If your network uses DHCP, your 10/100 In ternal PS device is assigned a temporary IP address.

Note • Check with your Network Administrator to see whether your network uses DHCP.

Without DHCP

If your network does not use a dynamic IP addressi

ng system (such as DHCP), you need to set a permanent IP address for the 10/100 Internal PS device. ZebraNet View is the Windows-based print server management and configuration utilit y that comes with your 10/100 Internal PS.

Important • The remaining sections are dependent on the successful installation of ZebraNet

Utilities. To install, see ZebraNet Utilities on page 42.

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Getting Started

Assigning an IP Address

Assigning an IP Address, Subnet Mask, and Default Gateway

To assign an IP address, Subnet, and Default Gateway using ZebraNet View, complete these steps:

1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet View.

Important • On the illustrati on that follows, take no te of the H/W address column and

Serial # column. Compare what you see in ZebraNet View with the network

configuration label you printed out. The ZebraNet View dialog opens:

Figure 9 • ZebraNet View

2. Compare the MAC Address on the 10/100 Internal PS network configuration label with

the H/W Address column on the screen to find the 10/100 Internal PS you are working with.

3. When you locate your 10/100 Internal PS, select it.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Getting Started

Assigning an IP Address

4. From the menu bar, select PrintServer > Configuration.

Important • If the 10/100 Internal PS does not have an IP address, it shows in the main

screen with an IP of 0.0.0.0. If, after 2 minutes, you do not assi gn an IP Address, the 10/100 Internal PS defaults to

IP Address 192.168.254.254.

The Print Server Configuration dialog opens.

Figure 10 • Printer Server Configuration

5. If your 10/100 Internal PS does not have an IP address, complete these steps:

•Enter an IP

•Click

6. From the ZebraNet View menu bar, select PrintServer > Configuration.

7. Click the TCP/IP tab.

8. From the Print Server Configuration dialog > TCP/IP tab, in the Subnet Mask text-box,

Address.

OK.

type in your subnet mask.

9. Confirm it is accurate, and cl ick OK.

10. To set a permanent IP address, enable the Set Permanent option button.

11. In the Set Permanent text box, type a new IP address, and then click OK.

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Getting Started

Assigning an IP Address

In a Non-Windows Environment

Assigning an IP address from the printer LCD

12. From the Print Server Configuration dialog > TCP/IP tab, in the Default Gateway

text-box, type in your default gateway.

13. Confirm it is accurate, and click OK.

If your environment is not Windows-based, this section is for you. However, this method can be used in a Windows environment, too.

These steps can be used to assign an IP address using the control panel (LCD).

Note • This method is not available for the G-Series, ZP Series, 2824 Plus, and HC100

printers because they do not have a control panel (or printer LCD).

To assign an IP address from the printer LCD, complete these steps:

1. Connect the AC power cord and data cables.

2. Turn on (I) the printer.

3. Wait until the printer completes the POST and the LCD says PRINTER READY.

4. Which model printer do you have?

If you have a(n)… Then…

ZM400 or ZM600 a. When the POST cycle is complete, press Setup/Exit to

enter the Setup Mode.

b. Scroll through the parameters by pressing Plus (+) until

you reach ACTIVE PRINTSRVR.

c. Verify that th e active print server is INTERNAL

WIRED.

d. Scroll through the parameters by pressing Plus (+) until

you reach PRIMARY NETWORK.

e. Continue to step 5.

Xi4

a. When the POST cycle is complete, press Setup/Exit to

enter the Setup Mode.

b. Scroll through the parameters by pressing Next/Save

) until you reach ACTIVE PRINTSRVR.

(

c. Verify that th e active print server is INTERNAL

WIRED.

d. Scroll through the parameters by pressing Next/Save

(

) until you reach PRIMARY NETWORK.

e. Continue to step 5.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Getting Started

Assigning an IP Address

5. You can edit any of the following network settings in order to communicate with any

10/100 Internal PS in your network environment. The settings shown below will sequentially appear after the PRIMARY NETWORK parameter on the control panel.

Important • To change any of these settings, you need to enter the printer password. The

default password is

1234.

• ip protocol (GLEANING ONLY, RARP, BOOTP, DHCP, DHCP and BOOTP, ALL,

PERMANENT): The printer menu item

IP PROTOCOL must be set to

PERMANENT if attempting to assign the IP address from the control panel.

• ip address (if initial default setting is 0.0.0.0, after 2 minutes this defaults to

192.168.254.254)

• subnet mask (d

• default gatew

6. Which model printer do you have?

If you have a(n)… Then…

efault setting 255.255.255.0)

ay (default setting of 000.000.000.000)

ZM400 or ZM600 a. Press Select.

b. Press Setup/Exit twice to save your changes and exit the

Setup Mode.

c. The control panel will read PRINTER READY.

Xi4

a. Press Setup/Exit to exit the Setup Mode. b. Press Next/Save to permanently save your changes. c. The control panel will read PRINTER READY.

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Getting Started

Assigning an IP Address

Assigning an IP Address via a Telnet Session

The methods used for assigning an IP address with a Telnet session are Static Route and Gleaning.

Important • This applies to any TCP/IP-capable workstation/host networked with the Zebra

printer. Both, the workstation/host and the 10/100 Internal PS, must be on the same network segment.

Before you can Telnet to the 10/100 Internal PS and configure it, you must first assign the

/100 Internal PS a temporary IP address.

Static Route

To use this method, complete these steps:

1. Turn on (I) the printer and wait for 2 minutes to allow for the device to complete the

self-test. During this time, the 10/100 Internal PS performs an address broadcast. If no address is

assigned to the unit (via for 10/100 Internal PS is 192.168.254.254. Prin

DHCP or BOOTP), it uses a default address. The default address

t the 10/100 Internal PS

configuration label to confirm the address. For details, see Before You Begin on page 22.

2. You can use the route add command to place the default IP address into the

workstation's network routing table.

Example • In the next step, **** is the IP address on the 10/100 Internal PS

configuration label.

3. At the workstation/host command prompt (in Windows, at the DOS prompt), type:

route add **** "IP address of the workstation" 0

Note • The zero (0) placed at the end of the “route add” command is optional on some

systems.

4. Telnet to the 10/100 Internal PS by typing:

"Telnet xxx.xxx.xxx.xxx" The password is 1234.

5. At this point, you can alter the settings as desired. When complete, do a reset and allow

the 10/100 Internal PS self-test to complete before proceeding with any communications activity.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Getting Started

Assigning an IP Address

Gleaning

A method by which the 10/100 Internal PS uses the IP address of the first ping packet that is sent to its hardware address.

Note • Gleaning works only on local subnets at routers. It does not pass Address Resolution

Protocol (ARP) broadcasts.

To use this method, complete these steps:

1. Add an entry to the ARP table that assigns an IP address to an Ethernet (hardware)

address. The syntax for this command is:

arp -s "temporary ipaddress of print server" "MAC Address (print server hardware address)" arp -s <temporary ip address> <MAC Address>

Example • You would type:

arp -s 10.3.50.59 00-07-4d-68-1D-B9-86

2. Power cycle the printer.

3. As the printer reboots, begin a continuous ping to the address assigned p reviously.

Note • Most UNIX systems use a continuous ping.

To use a continuous ping from a Windows host, you must issue the command:

ping -t "ipaddress".

4. When the 10/100 Internal PS begins to respond, stop the ping activity.

In Windows, Ctrl + C halts the pinging.

5. Telnet to the 10/100 Internal PS and assign the appropriate IP address, subnet mask, and

gateway, if applicable.

6. Once this is complete, reset the 10/100 Internal PS.

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Getting Started

Notes • ___________________________________________________________________

__________________________________________________________________________

Assigning an IP Address

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Installation

This chapter provides information on the 10/100 Internal PS, and how to install ZebraNet Utilities and the ZebraNet View Java Applet.

Contents

10/100 Internal PS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

Installation

10/100 Internal PS

T o i nstall an 1 0/100 Internal PS, see th e inst allation instruction s on the Con nectivity Solutio ns CD.

ZebraNet Utilities

The ZebraNet Utilities is a software suite consisting of tools to assist you with the configuration of the 10/100 Internal PS device, which gives you the flexibility to make changes to settings, track errors, and more.

If you want to be certain you have the most recent version of the ZebraNet Utilities, you can visit our Web site and download the most recent version at:

www.zebra.com/utilities

For more details, see Ov

Note • Contact your System Administrator before installing this software. You must have

Administrator rights on your network to install most of these utilities.

erview on page 14 or ZebraNet Utilities on page 93.

To install the ZebraNet Utilities, complete these steps:

The steps that follow reflect the steps and dialogs fo conduct a custom installation, the dialogs you encounter or see will differ from those in these steps.

1. Insert the CD-ROM into the drive.

Important • Is AutoPlay enabled on your computer?

• Yes. Your computer automatically launches the installation.

• No. You need to navi gate to:

Software > ZebraNet Util > setup.exe

on the CD-ROM and manually launch the installation.

r a typical installation. If you plan to

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ZebraNet Utilities

Each of these icons has a drop-down menu from which to choose.

2. Click Next.

Figure 11 shows the dialog box where you select the utilities that you want to install.

Figure 11 • ZebraNet Install Utilities

Installation

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Installation

ZebraNet Utilities

Important • If you choose to install the ZebraNet View Java Applet in step 3, you must

complete the installation steps for ZebraNet View Java Applet on page 46.

3. In the ZebraNet Utilities dialog, select the features you want to install and click Next.

The ZebraNet Setup Dialog gives you the chanc

e to reset your installation settings.

Figure 12 • ZebraNet Setup Dialog

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Installation

ZebraNet Utilities

4. In the ZebraNet Utilities dialog, you have the option to review an d make any changes to

your installation settings. When you are satisfied with your installation settings, click

Install.

When the installation is complete, this dialog opens.

Figure 13 • ZebraNet Setup Dialog

5. Click Finish.

Important • When the installa tion is complete, you need to restart you r system for the changes

to take effect.

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Installation

ZebraNet View Java Applet

If you selected ZebraNet View Java Applet when you were installing the ZebraNet Utilities, you need to complete a few installation steps to work with this utility.

To install ZebraNet View Java Applet, complete these steps:

1. From the task bar, select Programs > ZebraNet Utilities > ZebraNet View Java Applet 1.0.

This Security Warning dialog opens.

Figure 14 • ZebraNet Security Warning

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2. To begin the installation, click Yes.

The Select Java Plugin Installation dialog opens.

Figure 15 • Select Java Plugin Installation

Installation

ZebraNet View Java Applet

3. Make the selections that apply to your environment, and click Install.

The Software License Agreement opens.

Figure 16 • Software License Agreement

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Installation

ZebraNet View Java Applet

4. Read the License Agreement.

5. To continue with the installation, click Yes.

6. When the installation is complete, click OK.

The Java page opens.

Figure 17 • Java Page

7. You have these options:

• To work with this utility, see ZebraNet View Java Applet on page 102.

• To close the utility, click the X.

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ZebraLink

WebView - Printer

This chapter provides you with detailed information about how to set, modify, and view the Printer Settings using WebView.

Contents

WebView - Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

View Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

View and Modify Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Directory Listing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Alert Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Establishing Email Alert Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Printer Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Print Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

View and Modify Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

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ZebraLink WebView - Printer

WebView - Printer

W ebView provides the System Administrator or user complete, easy, one-step control over the printing environment. It provides real-time configuratio n, cont rol, and moni toring capabi lities with the convenient graphic interface of a Web browser.

The Web pages returned by Zebra printers are not static. They contain real-time information about the printer’s present state of operatio n, inc luding o n-line sta tus, erro r conditio ns, and al l printing parameters.

Printer Home Page

Note • To access the printer’s Web page, you need the IP address. For instructions on getting

the IP address, see Assigning an IP Address on page 33.

The Home Page is the first web page that opens. It is a page with a menu of hyperlinks. Each hyperlink allows you to make modifications to the printer, 10/100 Internal PS, and network settings. The other changeable settings on the Home Page include:

• Network Status, Error, and Warning reports

• ZebraNet 10/100 Internal PS configuration

• Printer settings

• Directories of objects stored in Flash memory and RAM devices

• Objects, stored fonts, images, programs, and ZPL II formats

• Zebra Technologies support and home pages

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To open WebView for your printer, complete these steps:

1. Open a Web browser.

2. In the Address text-box, type your printer’s IP address, and press Enter.

The Printer Home Page opens.

Figure 18 • Printer Home Page

ZebraLink WebView - Printer

WebView - Printer

View Printer Configuration

The V iew Pri nter Co nfigurat ion menu optio n prov ides accurat e, up-to-the-min ute informa tion on the printer’s current state. An administrator can conveniently find any information on the virtual configuration label and also check on the status of printer ports.

To see the View Printer Configuration menu option, complete these steps:

1. From the Printer Home Page, click View Printer Configuration.

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ZebraLink WebView - Printer

WebView - Printer

WebView displays the configuration settings.

Table 6 • Configuration Settings

ZM400, ZM600

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HC100

Table 6 • Configuration Settings

ZebraLink WebView - Printer

WebView - Printer

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ZebraLink WebView - Printer

WebView - Printer

Table 6 • Configuration Settings

Xi4

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2. To update the printer information from this view, click Refresh and the printer sends

current information to the Web browser.

3. When you are finished reviewing:

If... Then...

You want to return to the Home page Click the Home link. You want to print a label Scroll to the bottom of this page and click

View and Modify Printer Settings

This section provides you with steps for accessing and modifying printer settings with a ZebraLink-enabled printer. It also provides illustrations of the various pages you can access. For more specific information about these settings, please refer to View and Modify Printer

Settings on page 65.

Important • To apply changes made in this section, you need to use the default password for

your printer:

Label

ZebraLink WebView - Printer

WebView - Printer

Password: 1234

Directory Listing

The directory page provides a listing of all file system devices (B:, E:, R:, Z:). The size, name, and location of each stored object appears.

Buttons are available to perform file management operations on the objects. The file management operations include:

• Delete object — Not available for objects in read-only memory (Z:).

• Copy object to a new name and/or device — Not available for objects in read-only memory (Z:).

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ZebraLink WebView - Printer

WebView - Printer

To view the Directory Listing, complete these steps:

1. From the Printer Home Page, click Directory Listing.

The Directory Listing page opens. There are several fields to select in this view.

Figure 19 • Directory Listing

2. To create a script, click Create New Script.

Alert Setup

To configure the printer’ s in teraction with ZebraNet Alert to be completely fun ct ion al , SNMP settings must be established in these areas:

• T he printer, via the WebView interface.

• The Alert Printer Management Utility for logging SNMP traps.

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The ZebraLink messaging system provides for more than SNMP notification. Alerts can be routed to various destinations:

•TCP

•UDP

•email

• serial port

• parallel port destinations

•SNMP

•USB

Setting Alerts

Your 10/100 Internal Print Server allows you to configure your printer to send unsolicited Alerts.

ble 7 shows the conditions that can trigger alerts.

ZebraLink WebView - Printer

WebView - Printer

Table 7 • Alerts

Alert Type Error Condition

ZebraLink Alerts

• Paper out

• Ribbon out *

• Head too hot

• Head too cold

• Head open

• Supply too hot*

• Ribbon in *

• Rewind *

• Cutter jammed *

• Printer paused

• PQ job completed

• Label ready *

• Head element bad *

• BASIC runtime

• BASIC forced

• Power on

• Clean printhead

• Media low

• Ribbon low

• Replace head

• Battery low *

• RFID error *

• All messages

* NOTE: Alerts for these conditions cannot be set on the HC100.

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ZebraLink WebView - Printer

WebView - Printer

This section has step-by-step instructions for setting up an alert using ZebraLink™. For information on setting up alerts using ZebraNet View, see ZebraNet Utilities on page 93.

Important • If you do not have a ZebraLink-enabled printer, these steps will not work.

To view Alert Setup using ZebraLink, complete these steps:

1. Open a Web browser.

2. In the Address text-box, type your printer’s IP address, and press Enter.

The Printer Home Page opens.

Figure 20 • Printer Home Page

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3. From the Printer Home Page, click Alert Setup.

The Alert Messaging System page opens.

Figure 21 • Alert Messaging System

ZebraLink WebView - Printer

WebView - Printer

To add an alert, you need the default password.

4. To add an alert, click Add Alert Message.

5. Select accordingly.

6. You can use ZebraNet Alert to monitor alert s set throug h a Zebr aLin k -e nab le d pr int er.

From this Web page, you can add alert messages notifying you when a printer is out of paper, needs a ribbon, and so on.

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ZebraLink WebView - Printer

WebView - Printer

Establishing Email Alert Messaging

You can have multiple email addresses set up for routing different error messages, or split notifications between email and other network management tools.

To begin receiving email notification of errors, complete these steps:

1. Open a Web browser.

2. In the Address text-box, type in the printer’s IP address.

The Printer Home Page opens.

Figure 22 • Printer Home Page

3. From the Printer Home Page, click Alert Setup.

The Alert Setup page shows a list of message notifications and their respective destinations (if no notifications are listed).

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ZebraLink WebView - Printer

WebView - Printer

4. To set up email notification, go to the Alert Setup page and click Add Alert Message.

The Add Alert Message page opens.

Figure 23 • Add Alert Message

5. Specify the condition to send over email, such as HEAD ELEMENT BAD or PAPER OUT.

6. Set Destination to Email.

7. In the SET drop-down box, select YES.

You will be notified via email whenever your specific condition is detected.

8. In the CLR drop-down box, select YES if you wish to be notified when the specific

condition is cleared.

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ZebraLink WebView - Printer

WebView - Printer

10. Click Add Alert Message.

11. To save current settings, click Save Printer Setting.

9. Enter a valid email address to send the alert messages to.

Example • admin@yourcompany.net (The Port field can be ignored for

email setup.)

Important • A password is required. If you forget to enter the password, the alerts you just

set are deleted.

T o receive email alert, yo u must give 10/100 Internal PS the IP address of your mail server th

at is running SMTP.

12. Enter the password and click Save Current Configuration.

Important • The printer accepts only the last configuration made.

13. You can continue to add more Alerts, if finished:

• From the Printer Home Page, select

Setup

•Click SMTP Email Alerts.

• Specify your SMTP server address.

Note • The SMTP Server address might be referred to as Mail Server address.

When these steps are done, you can begin receiving email notification messages.

Printer Controls

This page offers control over basic printer functions. Other functions are also accessible from this page. These include:

• Pause — pauses the print job.

PrintServer Settings > Network Communications

•

Feed — causes printer to feed one label. Cancel One Format — cancels the currently printing format.

•

Cancel All Formats — cancels all formats. Reset Printer — causes printer to perform its standard reset without cycling power.

•

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To view Printer Controls, complete these steps:

1. From the Printer Home Page, click Printer Controls.

This Printer Controls page opens.

Figure 24 • Printer Controls

ZebraLink WebView - Printer

WebView - Printer

Important • In this view, you must have administrative rights to make changes to the printer

controls.

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ZebraLink WebView - Printer

WebView - Printer

Print Server Settings

This section provides you with instructions for viewing the current printer server settings.

To view the print server menu, complete this step:

1. From the Printer Home Page, click Print Server Settings.

The Print Server Settings Page opens.

Figure 25 • Print Server Settings Page

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View and Modify Printer Settings

Not available

on HC100

To view and modify printer settings, complete these steps:

1. From the Printer Home Page, click View and Modify Printer Settings.

The View and Modify Printer Settings page opens.

Figure 26 • View and Modify Printer Settings

ZebraLink WebView - Printer

View and Modify Printer Settings

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ZebraLink WebView - Printer

View and Modify Printer Settings

2. For details on the View and Modify Printer Settings page, see Table 8.

Table 8 • View and Modify Printer Settings Menu Options

General Setup

For the HC100 printers, the following changes occur:

• Darkness Mode added

• Print Mode removed

• Print Speed removed

Serial Communicat

ions Setup

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ZebraLink WebView - Printer

View and Modify Printer Settings

Table 8 • View and Modify Printer Settings Menu

Network Configuration

For the G-Series, ZP

es, 2824 Plus, and

Seri HC100 printers, only the following links

appear:

• SNMP

• SMTP

• TCP/IP Settings

For more information about configuring the network, see

Network Configuration on page 71.

Print Listings on Label

For the HC100 printers,

List Network has been

removed.

Options (Continued)

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ZebraLink WebView - Printer

View and Modify Printer Settings

Table 8 • View and Modify Printer Settings Menu

Media Setup

For the HC100 printers,

Media Type and Print Method

have been

removed. No changes

can be made to the

Maximum Length settings.

and

Print Width

Options (Continued)

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ZebraLink WebView - Printer

View and Modify Printer Settings

Table 8 • View and Modify Printer Settings Menu Options (Continued)

Calibration

For the HC100 printers, this page is not available.

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ZebraLink WebView - Printer

View and Modify Printer Settings

Table 8 • View and Modify Printer Settings Menu

ZPL Control

Advanced Setup

For the HC100 printers,

Backfeed has been

removed.

Options (Continued)

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Network Configuration

Not available

on HC100

To view and modify network configuration, complete these steps:

1. From the Printer Home Page, click View and Modify Printer Settings.

2. Click Network Configuration.

The Network Configuration page opens.

Note • For the G-Series, ZP Series, 2824 Plus, and HC100 printers, only the following

links appear:

• SNMP

• SMTP

• TCP/IP Settings

ZebraLink WebView - Printer

View and Modify Printer Settings

Figure 27 • Network Configuration Page

(ZM400/ZM600

Web Page Shown)

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ZebraLink WebView - Printer

View and Modify Printer Settings

3. For details on the Network Configuration Settings page, see Table 9.

Table 9 • Network Configuration Settings Menu Options

Primary/Secondary Settings

For the HC100 printers, this page is not av

ailable.

SNMP

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ZebraLink WebView - Printer

View and Modify Printer Settings

Table 9 • Network Configuration Settings Menu Options (Continued)

SMTP

TCP/IP Settings

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ZebraLink WebView - Printer

View and Modify Printer Settings

Table 9 • Network Configuration Settings Menu Options (Continued)

Wireless Setup

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ZebraLink WebView - Printer

View and Modify Printer Settings

Table 9 • Network Configuration Settings Menu Options (Continued)

Wireless Encryption Setup

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ZebraLink WebView - Printer

Notes • ___________________________________________________________________

__________________________________________________________________________

View and Modify Printer Settings

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ZebraLink

WebView - Print Server

This chapter provides you with detailed information about how to set, modify, and view the Print Server Settings using WebView.

Contents

WebView - Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Print Server Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Status and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Print Server Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Configuring the Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

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ZebraLink WebView - Print Server

WebView - Print Server

This section provides steps on how to check the 10/100 Internal PS configuration settings using a browser.

Print Server Home Page

To open WebView for your print server, complete these steps:

1. Open a Web browser.

2. In the Address text-box, type your printer’s IP address, and then press Enter.

Your browser page looks similar to Figure 28.

Figure 28 • Printer Home Page

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ZebraLink WebView - Print Server

WebView - Print Server

3. From the Printer Home Page, click Print Server Settings.

The default User ID and password are required.

Important • To apply changes made in this section, you need to use the default User ID

and password for your printer:

User ID: admin Password: 1234

The Print Server Settings Page opens.

Figure 29 • Print Server Settings Page

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ZebraLink WebView - Print Server

WebView - Print Server

Status and Configuration

Within this section of the Print Server Settings, you will either navigate to the printer home page or change the configuration of the 10/100 Internal PS.

Printer

With this feature, you may return to the Printer Home Page.

Print Server

This feature allows the configuration of certain options for the print server including:

• TCP/IP Configuration

• TCP/IP Logical Printing Ports

• System (SNMP)

• SMTP Email Alerts

• Web Admin

• POP3 E-Mail Printing

For more detailed information, please refer to Configuring the Print Server on page 87.

Print Jobs

Within this section o f the Print Server Settings, you may either view the prin t job log or cance l the job.

Job Log

You may use this feature to display the system up time, total jobs printed, and job in fo rmati on .

Cancel Job

You may use this feature to cancel the current print job.

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Print Server Status

Within this section of th e Print Serve r Settings, you may either assess the Configuration Sheet or the port status.

View Configuration Sheet

You may use this feature to view the configuration sheet with general, TCP/IP, and port configuration sections.

ZebraLink WebView - Print Server

Figure 30 • Configuration Sheet Page

WebView - Print Server

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ZebraLink WebView - Print Server

WebView - Print Server

View Port Status

You may use this feature to check the printer’s status and model.

Figure 31 • Port Status Page

Support

Within this section of the Print Server Settings, you may either contact Zebra or review Frequently Asked Questions (FAQ’s).

Contact

Use this feature to contact Zebra via web site, telephone, or fax.

FAQ

Use this feature to connect to the Zebra Service and Support on the web site.

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Reset

Reset Printer

ZebraLink WebView - Print Server

WebView - Print Server

Within this section of the Print Server Settings, you may either reset the printer or the print server.

This feature permits you to reset the controls used to print formats, and to reset the printer.

Figure 32 • Reset Printer Page

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ZebraLink WebView - Print Server

WebView - Print Server

Reset Print Server

With this feature, you may reset the print server.

Figure 33 • Reset Print Server Page

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ZebraLink WebView - Print Server

WebView - Print Server

Restore

Within this section of the Print Server Settings, you may either restore factory default settings to the printer or the print server.

Factory Default Printer Settings

You may use this feature to restore the printer settings to factory defaults.

Figure 34 • Factory Default Printer Settings Page

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ZebraLink WebView - Print Server

WebView - Print Server

Factory Print Server Settings

You may use this feature to restore the print server to factory defaults.

Figure 35 • Factory Print Server Settings Page

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Configuring the Print Server

To configure the print server settings, complete these steps:

1. From the Print Server Home page, click Print Server.

The Print Server Configuration page opens.

Figure 36 • Print Server Configuration Page

ZebraLink WebView - Print Server

Configuring the Print Server

2. For details on the Print Server Configuration page choices, see Table 10, Print Server

Configuration Menu Options on page 88.

3. Select the appropriate link to make your change(s).

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ZebraLink WebView - Print Server

Configuring the Print Server

TCP/IP Configuration

You can change the TCP/IP configuration of the 10/100 Internal PS.

• IP Address: Use this feature to set the IP

address if using the Permanent addressing method.

• IP Protocol: Use this feature to select the

Dynamic Addressing method to use at startup. Choices include: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, BOOTP and DHCP, or PERMANENT.

• Default Address Enabled: This setting

determines if the printer will use its default address, if no address is provided through DHCP or BOOTP. If no address is assigned after two minutes, the print server defaults to IP address 192.168.254.254.

• Subnet Mask: Use this feature to set the

subnet mask. The subnet mask must follow the format XXX.XXX.XXX.XXX, where each XXX is a number between 0 and 255.

• Default Gateway: Use this feature to set the

default gateway. This gateway will be used whenever messages need to be sent to another network. This gateway address must follow the format XXX.XXX.XXX.XXX, where each XXX is a number between 0 and

255.

• WINS Server IP Address: Use this feature

to set or view the IP address of the WINS Server.

• Connection Timeout Checking: Use this

feature to enable or disable the Connection Timeout feature. The timeout is used to close network TCP/IP connections that are idle for more than the number of seconds entered in the Timeout Value.

• Timeout Value (secs): Use this feature to set

the Connection Timeout Value. The Valid range is 10 to 3600 seconds. The default is 300 seconds.

• ARP Broadcast Interval (mins): Use this

feature to set interval for sending an ARP Broadcast. The valid range is 1 to 30 minutes. Address Resolution Protocol (ARP) broadcast packets allow other network devices to associate the print server's IP Address with its hardware address.

• Base Raw Port Number: Use this feature to

set the raw TCP port that the print server will use for printing tasks. The default is port

9100.

Table 10 • Print Server Configuration Menu Options

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Table 10 • Print Server Configuration Menu Options (Continued)

TCP/IP Logical Printing Ports

Logical printers allow you to set up multiple preand post-processing configurations for each output port. Each logical port configuration can perform the following:

• Add user-configured strings before and after

the print data.

• Remove unwanted characters from the

beginning of the print data.

• Four logical printer configurations are

supported for each output port on the printer. The configurations can be assigned to any port, and all of these configurations can be assigned to a single output port.

ZebraLink WebView - Print Server

Configuring the Print Server

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ZebraLink WebView - Print Server

Configuring the Print Server

System (SNMP)

This feature gives you the ability to manage multiple devices on a network, be it printers, computers, or other network-attached devices.

On this page, you can define the SNMP system name, system location (10/100 Internal PS description), and other SNMP settings for your 10/100 Internal PS.

Table 10 • Print Server Configuration Menu Options (Continued)

SMTP Email Alert Configuration

This feature allows you to set up the print server to send email messages about the printer’s status to an Network Administrator. The SMTP settings must be set to send emails to the email server.

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Table 10 • Print Server Configuration Menu Options (Continued)

Web Admin

This page allows you to configure the Admin name and password. Links to upgrades and support information can also be altered.

Note • The printer and print server password can be changed on ZPL printers with firmware Vx.15.x or higher.

ZebraLink WebView - Print Server

Configuring the Print Server

POP3 Email Printing

This feature helps you set up the print server to receive email messages containing formats that can be printed. The POP3 settings must be set to retrieve emails from the email server.

Important • Zebra recommends setting the POP3 polling interval no lower than 30. Some email servers will lock accounts after repeated login attempts.

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ZebraLink WebView - Print Server

Notes • ___________________________________________________________________

__________________________________________________________________________

Configuring the Print Server

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

ZebraNet Utilities

The appendix provides you with details on ZebraNet Utilities, the software suite of printer administration tools that complements and enhances both ZebraLi nk and th e ZebraNet family of connectivity products.

Contents

ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Print Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

ZebraNet Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

ZebraNet Alert Using SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Open ZebraNet Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Setting Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Establishing Email Alert Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

ZebraNet Connect IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Setting up a ZebraNet Connect IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

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ZebraNet Utilities

ZebraNet View

To open ZebraNet View Utilities, complete these steps:

ZebraNet View offers powerful device management capabilities and allows you to locate printers automatically. It can search on parameters such as IP address, subnet, printer model, printer status, and many other user-defined characteristics.

1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet View.

The ZebraNet View dialog opens.

Figure 37 • ZebraNet View

2. Select your printer.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Print Server Configuration

To configure your print server, complete these steps:

1. From the menu bar, select PrintServer > Configuration.

The Print Server Configuration dialog opens.

Figure 38 • Print Server Configuration

ZebraNet Utilities

Print Server Configuration

There are multiple tabs that you can access to make changes to current setti ng s.

11/12/2009 10/100 Internal Print Server User Guide 14197L-005

ZebraNet Utilities

ZebraNet Alert

ZebraNet Alert gives you the ability to manage your Zebra printers by immediately notifying Syst

em Administrators of printer error or warning co nditions, which red uces printer downtime

and increases application efficiency. Using Web-based configuration tools, selected errors or warning conditions can be routed to a variety of services such as email messages, wireless pagers, or the ZebraNet Alert.

Ta ble 11 shows the conditions that can trigger alerts and the possible destinations.

Table 11 • ZebraNet Alert and Destinations

Alert Type Error Condition

ZebraLink Alerts

• Paper out

• Ribbon out *

• Head too hot

• Head too cold

• Head open

• Supply too hot*

• Ribbon in *

• Rewind *

• Cutter jammed *

• Printer paused

• PQ job completed

• Label ready *

• Head element bad *

• BASIC runtime

• BASIC forced

• Power on

• Clean printhead

• Media low

• Ribbon low

• Replace head

• Battery low *

• RFID error *

• All messages

ZebraNet Alert Destinat

* NOTE: Alerts for these conditions cannot be set on the HC100.

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

ions

Unsolicited Alert messages can be direct destinations:

• Email (10/100 Internal PS-specific)

• TCP (10/100 Internal PS-specific)

• UDP (10/100 Internal PS-specific)

• SNMP (10/100 Internal PS-specific)

• Serial

• Parallel

• USB

ed to the following

ZebraNet Alert Using SNMP

You can send notifications over SNMP only, for use with ZebraNet Alert or a similar network management utility.

To configure the 10/100 Internal PS to send alerts across a TCP/IP Network using ZebraNet Alert, complete these steps:

Important • If you did not install Zebr aNet Alert during the ZebraNet Ut ilities installation, see

ZebraNet Utilities on page 42.

1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet View.

2. Select the printer you want.

If... Then...

ZebraNet Utilities

ZebraNet Alert

A DHCP server is

The 10/100 Internal PS will already have an IP address.

present No DHCP server is

You may need to assign the printer an IP address.

present

3. To assign your printer an IP address, from the menu bar, select Print Server >

Configuration

4. For PrintServer SNMP Traps, select the SNMP Traps tab.

5. Enter the trap destination and options.

This tells the 10/100 Internal PS what TCP/IP address to send the alerts to, and under what circumstances to send error and

log reports. Entering 255.255.255.255 broadcasts the

message to every host on the network with an SNMP program running.

6. For ZebraNet Alert to get and display the messages, you need to open ZebraNet Alert. To

do this, follow these steps:

a. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet Alert.

Important • The SNMP trap settings must be established to communicate with

10/100 Internal PS if messages are se

b. In the ZebraNet Alert dialog, from the menu bar, select View > Filter Settings. c. From the View Filter - Devices tab, choose your settings accordingly.

nt to the ZebraNet Alert.

Note • If you select No device filtering, messages from every printer are caught;

Device Address allows you to specify from which IP address data will come.

d. The View Filter - Events tab allows you to select individual events you want the

program to be aware of.

Important • Now SNMP Alert messages for the 10/100 In tern al PS can be set up in

W ebView. From the pri nter’ s home page, activa te the link to Alert Setu p. You can add messages that are sent to the ZebraNet Alert for Windows by choosing SNMP as a destination.

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ZebraNet Utilities

ZebraNet Alert

Open ZebraNet Alert

To open ZebraNet Alert, complete these steps:

1. From the task bar, select Start > ZebraNet Utilities > ZebraNet Alert.

2. In the ZebraNet Alert dialog, from the menu bar, select Report.

The report menu option has multiple report selections.

3. Select the type of report you want to generate.

Figure 39 is an example of the Event Summary report. Notice it generates a .log file.

Figure 39 • Event Summary Report

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Setting Alerts

This section includes step-by-step instructions for sett ing up an alert using ZebraNe t V ie w. For information on setting up alerts using ZebraLink, see Alert Setup on page 56.

To set alerts (traps) using ZebraNet View, complete these steps:

1. In the ZebraNet View dialog, from the menu bar select Print Server > Configuration.

2. Click the SNMP Traps tab.

The Printer Traps check boxes are the alerts you can set from ZebraNet Vi ew.

Figure 40 • SNMP Traps

ZebraNet Utilities

Setting Alerts

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100

ZebraNet Utilities

Setting Alerts

3. Enable the alerts (printer traps) you want to set here and click OK.

4. To monitor the alerts you established, from the task bar select Start > ZebraNet Utilities >

ZebraNet Alert

The ZebraNet Alert dialog opens.

Figure 41 • ZebraNet Alert

In this dialog, you can view the log of errors and monitor the activity of your printer(s).

14197L-005 10/100 Internal Print Server User Guide 11/12/2009

Zebra HC100 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

About This Document

Who Should Use This Document

How This Document Is Organized

Contacts

Document Conventions

Related Documents

Introduction

Overview

Components

Requirements

Firmware

Software

Browser Support

Protocols

Hardware

Compatibility

Technical Specifications for the 10/100 Internal PS

Getting Started

Before You Begin

Print a Configuration Label

Setting the Primary Network Print Server

Using the Control Panel to View and Modify Print Server Parameters

Defaulting the 10/100 Internal PS

Defaulting the 10/100 PS on the ZM400 and ZM600 Printers

Defaulting the 10/100 PS on the G-Series, ZP Series, and 2824 Plus Printers

Defaulting the 10/100 PS on the HC100 Printers

Defaulting the 10/100 PS on the Xi4 Printers

Defaulting the 10/100 Internal PS Using WebView

Defaulting the 10/100 Internal PS Using ZebraNet View

Assigning an IP Address

With Dynamic Host Configuration Protocol (DHCP)

Without DHCP

In a Non-Windows Environment

Installation

10/100 Internal PS

ZebraNet Utilities

ZebraNet View Java Applet

WebView - Printer

Printer Home Page

View Printer Configuration

View and Modify Printer Settings

Directory Listing

Alert Setup

Establishing Email Alert Messaging

Printer Controls

Print Server Settings

View and Modify Printer Settings

Network Configuration

WebView - Print Server

Print Server Home Page

Status and Configuration

Print Jobs

Print Server Status

Support

Reset

Restore

Configuring the Print Server

ZebraNet Utilities

ZebraNet View

Print Server Configuration

ZebraNet Alert

ZebraNet Alert Using SNMP

Open ZebraNet Alert

Setting Alerts