Zebra ET5X User Guide

ET5X

MN001843A03

Enterprise Tablet

User Guide

for Microsoft

®

Windows

®

ET5X ENTERPRISE TABLET

USER GUIDE FOR MICROSOFT

®

WINDOWS

MN001843A03

Rev. A

October 2019

®

ii ET5X User Guide

Copyright

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2019 Zebra
Technologies Corporation and/or its affiliates. All rights reserved.

COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/

copyright.

WARRANTY: For complete warranty information, go to www.zebra.com/warranty

END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula

Terms of Use

• Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.

• Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.

• Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.

• Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.

.

.

Revision History

Changes to the original guide are listed below:

Change Date Description

A01 Rev A 10/2015 Initial release.

A02 Rev A 3/2016 Add expansion Back, and Power Pack accessories.

A03 Rev. A 10/2019 Update cradle drawings and accessory list.

iii

iv ET5X User Guide

TABLE OF CONTENTS

Revision History.................................................................................................................................... iii

About This Guide

Introduction ........................................................................................................................................... ix

Documentation Set ......................................................................................................................... ix

Configurations....................................................................................................................................... ix

Chapter Descriptions ............................................................................................................................ x

Notational Conventions......................................................................................................................... x

Related Documents and Software ........................................................................................................ xi

Service Information............................................................................................................................... xi

Checking Operating System Version.............................................................................................. xi

Chapter 1: Getting Started

Introduction .......................................................................................................................................... 1-1

Unpacking ............................................................................................................................................ 1-1

Features ............................................................................................................................................... 1-2

Getting Started ..................................................................................................................................... 1-4

Installing a micro SIM Card (ET55 Only) ....................................................................................... 1-5

Install a microSD Card ................................................................................................................... 1-8

Charging the ET5X ........................................................................................................................ 1-9

Removing the microSD Card ............................................................................................................... 1-13

Turning Off the ET5X ........................................................................................................................... 1-14

Turning Off the Screen ........................................................................................................................ 1-14

Turning Off the Radios ......................................................................................................................... 1-14

Adjusting the Volume ........................................................................................................................... 1-16

Checking Battery Status ...................................................................................................................... 1-16

Main Battery ................................................................................................................................... 1-16

Power Pack .................................................................................................................................... 1-18

Battery Management ........................................................................................................................... 1-20

Battery Saving Tips ........................................................................................................................ 1-20

Changing the Power Settings ........................................................................................................ 1-20

Manually Changing the Display Brightness ................................................................................... 1-20

Automatically Changing the Display Brightness ............................................................................ 1-21

vi ET5X User Guide

Screen Orientation ............................................................................................................................... 1-21

Resetting the ET5X .............................................................................................................................. 1-21

Chapter 2: Using the Tablet

Introduction .......................................................................................................................................... 2-1

Start Screen ......................................................................................................................................... 2-1

Accessing the Start Screen ............................................................................................................ 2-2

Using the Multi-Touch Screen ........................................................................................................ 2-2

Using the On-Screen Keyboard ........................................................................................................... 2-3

Using the Active Stylus ........................................................................................................................ 2-3

Using the Camera ................................................................................................................................ 2-5

Reading NFC Cards and RFID Tags ................................................................................................... 2-6

Chapter 3: Wireless

Determining Mobile Network ................................................................................................................ 3-1

Wireless Local Area Networks ............................................................................................................. 3-2

Connecting to a Wi-Fi Network ...................................................................................................... 3-2

View Network Information .............................................................................................................. 3-3

Proxy Settings ................................................................................................................................ 3-4

Adding a Wi-Fi Network ................................................................................................................. 3-5

Connecting to a Mobile Network .......................................................................................................... 3-6

Sharing the Internet Connection .......................................................................................................... 3-6

Using Bluetooth Devices ...................................................................................................................... 3-8

Adaptive Frequency Hopping ......................................................................................................... 3-8

Security .......................................................................................................................................... 3-8

Bluetooth Profiles ........................................................................................................................... 3-9

Pairing with a Bluetooth Device ..................................................................................................... 3-9

Unpairing a Bluetooth Device ........................................................................................................ 3-10

Chapter 4: Data Capture

Scanning Considerations ..................................................................................................................... 4-1

Imaging ................................................................................................................................................ 4-2

Expansion Back ................................................................................................................................... 4-2

Using the SE4750 Expansion Back ............................................................................................... 4-2

Using the SE4710 Expansion Back ............................................................................................... 4-3

RS507 Hands-Free Imager .................................................................................................................. 4-4

Using the RS507 Hands-free Imager ................................................................................................... 4-5

Pairing the RS507 Hands-Free Imager Bluetooth HID .................................................................. 4-6

Using the CS4070 ................................................................................................................................ 4-8

Deleting Bar Codes ........................................................................................................................ 4-8

Pairing the CS4070 ........................................................................................................................ 4-9

PIN Entry Bar Codes ...................................................................................................................... 4-12

Chapter 5: Accessories

Introduction .......................................................................................................................................... 5-1

Charge Only Cradle ............................................................................................................................. 5-4

Table of Contents vii

Installing the Insert ......................................................................................................................... 5-5

Communication and Charging Cradle .................................................................................................. 5-6

Installing the Insert ......................................................................................................................... 5-7

Rugged Communication and Charging Cradle .................................................................................... 5-8

4-Slot Charge Only Cradle ................................................................................................................... 5-10

Insert Installation ............................................................................................................................ 5-10

Guide Installation ........................................................................................................................... 5-11

Battery Charger Installation ........................................................................................................... 5-12

Power Setup .................................................................................................................................. 5-14

Insert Tablet into Slot ..................................................................................................................... 5-14

ET5X without Rugged Frame ................................................................................................... 5-14

ET5X with Rugged Frame ........................................................................................................ 5-15

Charging th Battery ........................................................................................................................ 5-16

4-Slot Battery Charger ......................................................................................................................... 5-17

Active Stylus ........................................................................................................................................ 5-20

Battery Installation ......................................................................................................................... 5-20

Chapter 6: Maintenance and Troubleshooting

Introduction .......................................................................................................................................... 6-1

Maintaining the ET5X .......................................................................................................................... 6-1

Battery Safety Guidelines .................................................................................................................... 6-1

Cleaning ............................................................................................................................................... 6-2

Materials Required ......................................................................................................................... 6-2

Cleaning the ET5X ......................................................................................................................... 6-2

Housing .................................................................................................................................... 6-2

Display ..................................................................................................................................... 6-3

Power Connector ..................................................................................................................... 6-3

Cleaning Cradle Connectors .......................................................................................................... 6-3

Cleaning Frequency ....................................................................................................................... 6-4

Troubleshooting ................................................................................................................................... 6-5

ET5X .............................................................................................................................................. 6-5

Charge Only Cradle ....................................................................................................................... 6-6

Communication and Charging Cradles .......................................................................................... 6-6

Expansion Backs ........................................................................................................................... 6-7

Stylus ............................................................................................................................................. 6-7

Appendix A: Specifications

Technical Specifications ...................................................................................................................... A-1

ET5X .............................................................................................................................................. A-1

viii ET5X User Guide

ABOUT THIS GUIDE

Introduction

This guide provides information about using the ET5X tablet and accessories.

NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set for the ET5X is divided into guides that provide information for specific user needs.

•

ET5X Quick Reference Guide - describes how to get the ET5X tablet up and running.

•

ET5X User Guide - describes how to use the ET5X tablet.

•

ET5X Integrator Guide - describes how to configure the ET5X and accessories.

Configurations

This guide covers the following configurations:

Configuration

ET50NE Windows® 8.1 Pro WLAN: 802.11a/b/g/n

ET55AE Windows

ET55RE Windows

Operating

System

WPAN: Bluetooth

®

8.1 Pro WLAN: 802.11a/b/g/n

®

8.1 Pro WLAN: 802.11a/b/g/n

WPAN: Bluetooth
WWAN: NA - LTE

WPAN: Bluetooth
WWAN: ROW - LTE

Radios Display Memory Data Capture

8” color 4 GB RAM/

64 GB Flash

8” color 4 GB RAM/

64 GB Flash

8” color 4 GB RAM/

64 GB Flash

Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs

Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs

Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs

x ET5X User Guide

Configuration

ET50NT Windows® 8.1 Pro WLAN: 802.11a/b/g/n

ET55AT Windows

ET55RT Windows

Chapter Descriptions

Topics covered in this guide are as follows:

•

Chapter 1, Getting Started, provides information on getting the tablet up and running for the first time.

•

Chapter 2, Using the Tablet, explains how to use the tablet. This includes instructions for powering on and

resetting the tablet, entering and capturing data.

Operating

System

WPAN: Bluetooth

®

8.1 Pro WLAN: 802.11a/b/g/n

®

8.1 Pro WLAN: 802.11a/b/g/n

WPAN: Bluetooth
WWAN: NA - LTE

WPAN: Bluetooth
WWAN: ROW - LTE

Radios Display Memory Data Capture

10” color 4 GB RAM/

64 GB Flash

10” color 4 GB RAM/

64 GB Flash

10” color 4 GB RAM/

64 GB Flash

Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs

Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs

Optional RS507,
CS4070, SE4710 or
SE4750 Expansion
Backs

•

Chapter 3, Wireless, explains how to perform Bluetooth functionality on the tablet.

•

Chapter 4, Data Capture, explains how to capture data using the optional scanners.

•

Chapter 5, Accessories, describes the accessories available for the tablet and how to use the accessories

with the tablet.

•

Chapter 6, Maintenance and Troubleshooting, includes instructions on cleaning and storing the tablet, and

provides troubleshooting solutions for potential problems during tablet operation.

•

Appendix A, Specifications, includes a table listing the technical specifications for the tablet.

Notational Conventions

The following conventions are used in this document:

•

“Tablet” refers to the Zebra ET5X tablet.

•

Italics are used to highlight the following:

• Chapters and sections in this guide

• Related documents

•

Bold text is used to highlight the following:

• Dialog box, window and screen names

• Drop-down list and list box names

• Check box and radio button names

• Icons on a screen

• Key names on a keypad

• Button names on a screen.

•

Bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential.

•

Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Related Documents and Software

About This Guide xi

The following documents provide more information about the ET5X tablets.

•

ET5X Quick Reference Guide, p/n MN001844Axx

•

ET5X Integrator Guide, p/n MN-002776-xx

For the latest version of this guide and all guides, go to: http://www.zebra.com/support

Service Information

If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact
information is available at: http://www.zebra.com/support.

When contacting support, please have the following information available:

•

Serial number of the unit

•

Model number or product name

•

Software type and version number. See Checking Operating System Version on page xi

Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.

If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing
and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.

.

If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.

Checking Operating System Version

To check the current version of the operating system:

1. Slide from right edit.

xii ET5X User Guide

2. Touch Search icon.

3. In the Search text box, type regedit.

4. Touch Enter.

5. In User Account Control dialog box, touch Yes. The Registry Editor window appears.

About This Guide xiii

6. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > releaseinfo. The version appears in the Data

column.

xiv ET5X User Guide

CHAPTER 1 GETTING STARTED

Introduction

This chapter explains how to set the device up for the first time.

Unpacking

Carefully remove all protective material from around the ET5X and save the shipping container for later storage
and shipping.

Verify that you received all equipment listed below:

•

Tablet with lithium-ion battery

•

Quick Reference Guide.

Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment,
contact the Zebra Support Center immediately. See Service Information on page xi for contact information.

1 - 2 ET5X User Guide

Features

1 3 4

2 5

5

10” Version

8” Version

6

Figure 1-1 Front View

Table 1-1 Front View

Item Description

1 Ambient Light Sensor - Recognizes the ambient light and adjusts the display brightness (if

enabled).

2 Front Microphone - Use for voice communications.

3 Front Facing Camera - Use for video conferencing.

4 Camera Indicator LED - Lights red when the camera is activate. Momentarily lights red when the

device boots and shuts down.

5 Charging Indicator LED - Indicates charging status.

•

OFF - device is not connected to charger.

•

ORANGE - device is charging.

•

GREEN - device is connected and fully charged.

•

RED - charge error.

6 Windows Button - Press to launch the Windows Home screen.

Getting Started 1 - 3

16

15

14

13

9

111087 12

Figure 1-2 Back View

Table 1-2 Back View

Item Description

7 Rear Camera - 8MP auto-focus camera for high resolution images and video.

8 Camera LED Flash - Provides illumination for the camera.

9 Rear Microphone - Use during video recordings.

10 Power Button - Push once to start the ET5X; push it again to enable sleep mode. Push and hold it to

shut down the ET5X.

11 Volume Key - Push the left side to reduce the volume. Press the right side to increase the volume.

12 3.5 mm Audio Jack - Use to connect to headset with microphone.

13 USB 2.0 Port - Provides input for USB devices.

14 Micro USB Interface (charging only) - Provides for charging the ET5X using USB cable and power

supply.

15 MicroSD Card Slot - Provides storage for microSD Card (up to 2 TB).

16 Back Cover - Covers the service replaceable battery.

1 - 4 ET5X User Guide

17

8” Version

18

17

19

Figure 1-3 Bottom View

Table 1-3 Bottom View

Item Description

17 Mechanical Fixing Points - Use to attach accessories. Three mounting points under discs (8”

version only).

18 NFC Antenna Position - Use to read NFC cards and RFID tags.

22

21

20

17

19

19

10” Version

19 Stereo Speakers - Provides audio playback.

20 Latching Slots - Provides locking mechanism when docking the tablet to the Communication

21 Docking Connector - Interfaces with the cradle.

22 Alignment Holes - Use to align the tablet with the cradles.

Getting Started

In order to start using the ET5X for the first time:

•

install the micro SIM Card (ET55 only)

•

install microSD card (optional)

•

start the ET5X

•

configure the ET5X.

The main battery can be charged before or after it is installed. Use one of the spare battery chargers to charge the
main battery (out of the ET5X), or one of the cradles to charge the main battery installed in the ET5X.

and Charging Cradles.

Installing a micro SIM Card (ET55 Only)

Getting Started 1 - 5

CAUTION

Do not use nano to micro SIM card adapters.

To install a micro SIM card:

1. Press the Power button to turn off the ET55.

2. Lift the notched corner of the battery cover.

Figure 1-4 Removing the Battery Cover

3. Carefully lift the battery cover off the ET55.

4. On the 8” version, push the two locking tabs up, then pull up on the tab to remove battery.

On the 10” version, push the two locking tabs up (1), then, using index fingers, lift the battery up (2).

Locking Tabs

Figure 1-5 Removing the Battery - 8”

Pull Tab

8” Version

1 - 6 ET5X User Guide

Locking Tabs

10” Version

Figure 1-6 Removing the Battery - 10”

5. Insert the micro SIM card with contacts facing down.

8” Version 10” Version

Figure 1-7 Insert micro SIM Card

6. Push the micro SIM card in and ensure that it locks into place.

7. Replace the battery.

On the 10” version, ensure that the two battery latches engage.

Figure 1-8 Insert Battery

Getting Started 1 - 7

CAUTION

8. Align the tabs on the underside of the cover with the slot around the battery well. Make sure that the notch on

Be aware of the orientation of the battery cover. Failure to replace the battery cover properly may damage the
battery cover.

the battery cover is at the bottom left cover of the ET5X.

Figure 1-9 Align Battery Cover

9. Carefully press down around the edge of the cover. Make sure that the cover is seated properly.

1 - 8 ET5X User Guide

Figure 1-10 Press Down on Battery Cover

10. Press Power button to turn on the ET55.

Install a microSD Card

To install a microSD card:

1. Open access door.

Figure 1-11 Open Access Door

2. Insert microSD card into slot with contacts facing down.

3. Press the card in to ensure that it is seated properly.

4. Close access door.

Getting Started 1 - 9

Figure 1-12 Close Access Door

Charging the ET5X

Use the Communication and Charging Cradle, Rugged Communication and Charging Cradle or Charge Only
Cradle to charge the ET5X.

NOTE

The Charge Only Cradle (CRD-ET5X-1SCG2) and the Communication and Charging Cradle
(CRD-ET5X-1SCOM2) come with two inserts; tall insert and short insert. Install the tall insert when using
an ET5X without a Rugged Frame or Expansion Back. Install the small insert when using an ET5X with an
Expansion Back and without a Rugged Frame. Do not install either insert when using the ET5X with the
Rugged Frame.

The Rugged Communication and Charging Cradle (CRD-ET5X-1SCOM2R) does not come with inserts.
Use with ET5X and Rugged Frame with IO Adapter.

Short Insert

Communication and Charging CradleCharge Only Cradle

Tall Insert

Rugged Communication and Charging

Cradle

Figure 1-13 ET5X Cradles

1. If using the Communication and Charging Cradle, open the bottom access door and hold it to the back of the

tablet.

2. Align the ET5X with the alignment pins on the cradle.

3. Insert the ET5X into the cradle. Note that the Communication and Charging Cradles contains a locking

mechanism that locks the ET5X to the cradle.

1 - 10 ET5X User Guide

Figure 1-14 Insert ET5X into Charge Only Cradle

Figure 1-15 Insert ET5X with Rugged Frame into Communication and Charging Cradle

Getting Started 1 - 11

Figure 1-16 Insert ET5X with Rugged Frame and IO Adapter into Rugged Communication and Charging Cradle

4. The ET5X Charging LED indicates charging.

5. To remove the ET5X from the Charge Only Cradle, hold the cradle down with one hand and lift the ET5X.

1 - 12 ET5X User Guide

Figure 1-17 Remove ET5X from Charge Only Cradle

To remove the ET5X from the Communication and Charging Cradle, press the release button on the right side of
the cradle and lift the ET5X. Use thumb to hold down the cradle.

Figure 1-18 Remove ET5X from Communication and Charging Cradles

Getting Started 1 - 13

The main battery usually fully charges in less than three hours. If an Expansion Back is attached, the main battery
fully charges in less than 4.5 hours.

NOTE

The Charging indicator only illuminates when the ET5X is connected to AC power.

Table 1-4 Charging Indicator

LED Indication

Off ET5X is not in cradle. ET5X is not seated properly. Cradle is not powered.

Orange ET5X is charging.

Green Charging complete.

Note: When the battery is initially inserted in the ET5X.

Red Error in charging; check placement of the ET5X.

Removing the microSD Card

To remove the microSD card:

1. Touch the Desktop tile to enter Desktop mode.

2. Touch Safely Remove Hardware in the notification area at the bottom-right corner of the screen.

3. Touch Eject SD Memory Card. A message appears confirming that the microSD card can be safely removed. If

a warning message appears stating the microSD card cannot be removed, make sure all data transfers

involving the microSD card are complete.

4. Open access door.

Figure 1-19 Open Access Door

5. Press on the microSD card to release it.

6. Close access door.

1 - 14 ET5X User Guide

Figure 1-20 Close Access Door

Turning Off the ET5X

Using the power button:

1. Press and hold the power button for at least 4 seconds.

2. Swipe-down the shutdown confirmation screen to the bottom edge of the display to turn off the ET5X.

Using Settings:

1. Swipe-in from the right edge of the display.

2. Touch Settings > Power > Shut down to turn off the tablet.

Turning Off the Screen

•

Using the power button:

Press the power button to turn off the screen.

•

Using Settings:

Swipe-in from the right edge of the display then touch Settings > Power > Sleep.

NOTE

If the ET5X is in a sleep mode (tablet is on, but screen is off), press the power button or Windows button
once to turn on the screen.

Turning Off the Radios

Turn on Airplane mode when traveling on an airplane or when you don’t need Wi-Fi or Bluetooth for a while.
Airplane mode extends the amount of time before the battery needs recharging. To place the ET5X in Airplane
mode:

1. Swipe-in from the right edge of the display.

2. Touch Settings > Wireless network icon.

Getting Started 1 - 15

Figure 1-21 Networks Screen

3. Slide the Airplane Mode switch to the On position.

The airplane icon appears in the Taskbar indicating that the tablet is in Airplane mode.

When Airplane mode is on, the Wi-Fi, Bluetooth, GNSS and NFC radios are turned off. You can turn on these
radios but the WAN radio.

To turn on the radios in Airplane Mode:

1. Swipe-in from the right edge of the display.

2. Touch Settings > Change PC settings.

3. Touch Network > Airplane Mode.

1 - 16 ET5X User Guide

Figure 1-22 Airplane Mode Screen

4. Slide the radio switches to the On position.

Adjusting the Volume

You can adjust the volume:

•

Volume - Use the volume-up /volume-down button on the top of the ET5X

•

Start screen - Open the Settings icon, then touch the sound icon and adjust the slider.

•

Desktop taskbar - Tap the sound icon on the desktop taskbar (lower-right corner) and adjust the slider.

Checking Battery Status

Main Battery

To check the charge level of the main battery:

•

Icons. Lower-left corner of the touchscreen after you open the icon.

Getting Started 1 - 17

Figure 1-23 Start Screen

•

Lock screen - Lower-left corner of the lock screen.

Figure 1-24 Lock Screen

1 - 18 ET5X User Guide

•

Desktop taskbar - Battery status appears on the desktop taskbar. Tap the battery icon to see the percentage

remaining.

Figure 1-25 Desktop Taskbar

When a low battery warning displays, dock the ET5X into a cradle. If you don’t recharge the battery, the ET5X
eventually saves your work and shut down.

Table 1-5 Battery Status

Icon Description

ET5X is connected to power (external or Power Pack) and the main battery is fully charged.

ET5X is connected to power (external or the Power Pack) and the main battery is charging.

ET5X is on battery power and the main battery is discharging.

ET5X is on battery power and the main battery charge is low.

ET5X is on battery power and the main battery charge is critically low.

Power Pack

The optional Power Pack provides additional power to charge the main battery.

Power Pack status appears on the desktop taskbar.

NOTE

Operating system version -007 and above supports optional Power Pack charging notification.

The Power Pack Status icon appears when a notification occurs. To always display the icon, select >

Customize. In the Notification Area Icons window, check the Always show all icons and
notifications on the taskbar and then select OK.

Tap the Power Pack icon to see the status.

Table 1-6 Power Pack Status

Icon Bubble Description

Power Pack is connected to the ET5X.

Power Pack is removed from to the ET5X.

Getting Started 1 - 19

Power Pack is connected to the ET5X and the ET5X is in the dock
changing.

Power Pack is fully discharged.

Power Pack is outside its operating temperature (-10°C to 50°C/14°F to
122°F).

To view the Power Pack charge level:

1. Remove the Power Pack from the Expansion Back.

2. Press the Charge Status button. The Charge Status LEDs light to indicate the charge level.

Charge Status LEDs

Charge Status Button

1 - 20 ET5X User Guide

Table 1-7 Power Pack Charge Status Indicators

Power Pack

Indicators

Charge level is 100%.

Charge level is 80%.

Change level is 60%.

Charge level is 40%.

Charge level is 20%.

Charge level is below 20%.

Blinking

Battery Management

Battery Saving Tips

Description

•

Set the ET5X to turn off after a short period of non-use.

•

Set the display to turn off or dim backlight.

•

Turn off all wireless radio activity when not in use.

Changing the Power Settings

To set the ET5X to turn off after a short period of non-use:

1. Swipe-in from the right edge of the display.

2. Touch Settings > Change PC settings > PC and devices > Power and sleep.

3. Under Sleep, choose when you want the ET5X to go to sleep (on battery and when plugged in).

Manually Changing the Display Brightness

To manually change the display brightness:

1. Swipe-in from the right edge of the display.

2. Touch Settings > Screen icon .

3. Move the slider to adjust the brightness.

Automatically Changing the Display Brightness

To toggle automatic brightness:

1. Swipe-in from the right edge of the display.

2. Touch Settings > Change PC settings > PC and devices > Power and sleep.

3. Slide the switch to the On or OFF position.

Screen Orientation

For optimal viewing experience, the screen orientation changes automatically to portrait or landscape depending
on how you hold the ET5X. You can disable automatic screen rotation and lock the screen in portrait or landscape
mode.

NOTE: Some applications may not support automatic screen rotation and are designed to work only in one
orientation.

To lock the screen orientation:

Getting Started 1 - 21

1. Rotate the screen to the desired orientation.

2. Swipe-in from the right edge of the display.

3. Touch Settings > Screen icon .

4. Touch the Screen rotation icon. A lock appears on the Screen icon.

Resetting the ET5X

CAUTION

Resetting the ET5X returns Windows to original factory settings.

To reset the ET5X:

1. Swipe-in from the right edge of the display.

2. Touch Settings > Change PC settings > Update and recovery > Recovery.

3. Under Remove everything and reinstall Windows, touch Get started.

4. Read the warning and touch Next.

Resetting the ET5X erases all data from the ET5X, including your account configuration, apps, music,
pictures, files, and so on. Make sure that you back up all the required data before you proceed.

1 - 22 ET5X User Guide

CHAPTER 2 USING THE TABLET

Introduction

This chapter provides instructions on how to use some basic applications and many of the ET5X features.

Start Screen

The Start screen displays a list of default and custom Live Tiles, which act as shortcuts to the installed apps.

Figure 2-1 Start Screen

2 - 2 ET5X User Guide

Live Tiles on the Start screen change and update in real time to show news and sports updates, weather updates,
social-networking feeds, etc.

The tile-based user interface gives direct access to the most recently used applications, emails, photos, contacts,
updates from social-networking sites, and frequently viewed websites. You can pin your favorite apps as tiles to
customize the Start screen.

NOTE

Live Tiles can be added or removed by using Pin to taskbar , Pin to Start or Unpin from Start

options.

Accessing the Start Screen

When the ET5X boots, the Start screen appears. To access the Start screen from any other window:

•

Press the Windows button under the display.

•

Swipe-in from the right edge of the display, and then touch .

Using the Multi-Touch Screen

Depending on the application, some gestures might not be available.

•

Touch: Open an application or perform an action on an open application, such as copy, save and delete,

depending on the application.

•

Touch and hold: Open a menu.

•

Slide: Scroll through items, such as lists, pages, and photos.

•

Drag: Move an object.

•

Move two fingers closer together: Zoom out.

•

Move two fingers farther apart: Zoom in.

•

Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise:

Rotate an item.

•

Swipe in from the right edge: Display the icons that contain system commands, such as Start, Settings,

Search, Share, and Devices.

•

Swipe in from the left edge: Cycle through and switch to open applications.

•

Swipe in and out on the left edge: View the recently used applications or select an active applications from

the list.

•

Swipe up to the top edge: View all applications on the Start screen.

•

Swipe in from the top or bottom edge of the Start screen, touch Customize, and then tap the desired

icon: Customize tiles on the Start screen, or uninstall an application.

•

Swipe in from the top or bottom edge of an open application: View the application commands on an

open application, such as Copy, Save, and Delete, depending on the application.

•

Swipe in from the top edge to the bottom on an open application: Close the current application.

Using the On-Screen Keyboard

Use the On-Screen Keyboard to type text, numbers, symbols, and other characters. The touch keyboard and
handwriting panel also can be used to perform handwriting.

When you rotate the ET5X, the On-Screen Keyboard or the touch keyboard and handwriting panel automatically
rotates to the corresponding portrait or landscape view.

To open the On-Screen Keyboard:

1. Swipe in from the right edge of the screen.

2. Touch the Search icon to search for Keyboard.

3. Tap On-Screen Keyboard.

To open the touch keyboard and handwriting panel:

1. Swipe in from the right edge of the screen.

2. Tap the Settings icon.

3. Tap Keyboard. Touch keyboard and handwriting panel.

Getting Started 2 - 3

To configure the input language:

1. From the desktop, swipe in from the right edge of the screen.

2. Tap Settings > Control Panel.

3. Tap Clock, Language, and Region > Change input methods.

4. Follow the instructions on the screen to configure the input language.

Using the Active Stylus

NOTE

Active Stylus is only supported on 10” tablet.

The optional Active Stylus provides easy writing, drawing, and navigation and accuracy with the thin tip and
hovering capabilities. The stylus is designed to work on the ET5X 10” model as an alternative to finger touch input.
Use the stylus to select objects, drawing, taking notes, and signing documents.

Top Button

Tip

Bottom Button

Figure 2-2 Active Stylus

2 - 4 ET5X User Guide

To activate the stylus, press the tip against the screen. To save power, the pen automatically deactivates if the tip
has no pressure for one minute. If the pen has not been used within the last minute, press the tip against the
screen before using the stylus.

To perform a mouse left click, press the tip of the stylus on the object to click.

To drag and select multiple objects or text on the screen, press the tip against the screen and drag.

To perform a mouse right click, place the tip of the stylus on the object, hold down until a circle appears and then
release.

To switch from stylus to touch mode, lift the pen off the screen and wait about 1.5 seconds before touching the
screen.

The two position button provides additional functionality depending upon the application. For example, in the
Windows Journal application, press the top potion of the button to activate the erase feature or the bottom of the
button to activate the selection feature.

Using the Camera

To take photos or videos:

1. Open the Camera application. The Camera Indicator LED lights red.

2. Point the ET5X camera at an object.

3. Touch the on-screen shutter button to take a photo or record a video.

Getting Started 2 - 5

Figure 2-3 Taking Photos

2 - 6 ET5X User Guide

Reading NFC Cards and RFID Tags

The ET5X supports reading NFC cards and RFID tags. The NFC antenna is located on the back of the device
under the NFC logo.

With an NFC enabled application open, bring the NFC card toward the antenna. Depending upon the application,
an audio or visual indication indicates successful reading of the card.

Figure 2-4 Reading NFC Card

NFC Antenna

Location

CHAPTER 3 WIRELESS

The ET5X can connect to a variety of networks and devices, including mobile networks (3G or 4G), Wi-Fi data
networks, Bluetooth and NFC devices.

NOTE

Some configurations can connect to both mobile networks (3G or 4G) and Wi-Fi networks, while others
can only connect to Wi-Fi networks. If the tablet supports Wi-Fi connection only, the information related to
mobile networks does not apply to the tablet.

Determining Mobile Network

If connected to a network, you can check the network name to see which mobile network you are using.

To check the network name:

1. Swipe in from the right edge of the screen.

2. Tap the Settings icon. The network name displays under the network icon.

3. On the desktop, move the pointer to the network icon in the Windows notification area. The network name

displays.

3 - 2 ET5X User Guide

Wireless Local Area Networks

Wireless local area networks (WLANs) allow the ET5X to communicate wirelessly inside a building. Before using
the ET5X on a WLAN, the facility must be set up with the required hardware to run the WLAN (sometimes known
as infrastructure). The infrastructure and the ET5X must both be properly configured to enable this communication.

Refer to the documentation provided with the infrastructure (access points (APs), access ports, switches, Radius
servers, etc.) for instructions on how to set up the infrastructure.

Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless & networks
settings to configure the ET5X to match the security scheme.

The ET5X supports the following WLAN security options:

•

Open (No Authentication required)

•

Wired Equivalent Privacy (WEP).

•

Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK).

•

Extensible Authentication Protocol (EAP).

• Protected Extensible Authentication Protocol (PEAP) - with MSCHAPV2 and GTC authentication.

• Transport Layer Security (TLS)

• TTLS - with MSCHAPv2

• Subscriber Identity Module (SIM)

• Authentication and Key Agreement (AKA).

The task tray displays icons that indicate Wi-Fi status.

NOTE

Turn off Wi-Fi when not using it, to extend the life of the battery.

Connecting to a Wi-Fi Network

To establish a Wi-Fi network connection:

1. Swipe in from the right edge of the screen.

2. Touch Settings icon.

3. Touch the network icon. A list of available Wi-Fi networks display.

Wireless 3 - 3

Figure 3-1 Available Networks

4. Touch the network to connect.

5. Touch the Connect automatically checkbox to allow the ET5 to connect automatically to this network

whenever the device is on.

6. Touch Connect.

7. If required, enter security key and then touch Next.

8. Touch Yes to find PCs and devices on the network or No to not find these devices. Once connected,

Connected appears under the network name.

View Network Information

To view security, address, and other information about the connected Wi-Fi network:

1. Swipe in from the right edge of the screen.

2. Touch Settings > Change PC settings.

3. In the navigation panel, touch Network > Connections.

4. In the Wi-Fi section, touch the network name to view the information.

3 - 4 ET5X User Guide

Figure 3-2 Network Information

Proxy Settings

The ET5X supports the proxy feature for Wi-Fi connection. The proxy feature enables you to access more
Web-based source and browse Internet more securely. To configure the proxy settings when connecting to a Wi-Fi
network:

1. Swipe in from the right edge of the screen.

2. Touch Settings > Change PC settings.

3. In the navigation panel, touch Network > Proxy.

Wireless 3 - 5

Figure 3-3 Proxy Setup

4. In the Manual proxy setup section, slide the Use proxy server switch to the right.

5. In the Address text box, enter the address of the proxy server.

6. In the Port text box, enter the port number for the proxy server.

NOTE

When entering proxy addresses, do not use spaces or carriage returns between addresses.

7. In the text box, enter addresses for web sites that do not require to go through the proxy server. Use the

semicolons between addresses.

8. Touch Save.

Adding a Wi-Fi Network

To access a Wi-Fi network that does not broadcast its network name (also called a service set identifier or SSID),
you must add that Wi-Fi network before you can connect to it.

To add a Wi-Fi network:

1. Swipe in from the right edge of the screen.

2. Touch the Settings icon.

3. Touch the network icon. A list of available Wi-Fi networks display.

4. Touch Hidden network.

5. Follow the instructions on the screen to add a Wi-Fi network.

3 - 6 ET5X User Guide

Connecting to a Mobile Network

A micro SIM card is required to connect to a mobile network. To connect to the mobile network:

1. Swipe in from the right edge of the screen.

2. Touch the Settings.

3. Touch the network icon. A list of available networks displays.

4. In the Mobile broadband section, slide the control to the right to turn it on.

5. Touch the network name. A menu displays.

6. Touch Connect.

When you are connected to the mobile network, set the active mobile network as metered connection to reduce the
amount of data you send and receive.

To set the active mobile network as metered connection:

1. Swipe in from the right edge of the screen.

2. Touch Settings > Change PC settings.

3. In the navigation panel, touch Network > Connections.

4. In the Mobile broadband section, touch the network name.

5. In the Data usage section, slide the Set as a metered connection control to the right to turn it on.

After setting up the mobile network as a metered connection, you can disable the Download over metered
connections feature to prevent extra charges.

To disable the Download over metered connections feature:

1. Swipe in from the right edge of the screen.

2. Touch Settings > Change PC settings.

3. In the navigation panel, touch PC and devices > Devices.

4. In the Download over metered connections section, slide the control to the left to turn it off.

Sharing the Internet Connection

To share your Internet connection:

1. Swipe in from the right edge of the screen.

2. Touch Settings > Change PC settings.

3. In the navigation panel, touch Network > Connections.

4. In the Mobile broadband section, touch the network name. A menu displays.

5. In the Share this connection section, slide the control to the right to turn it on.

Wireless 3 - 7

Figure 3-4 Share This Connection

3 - 8 ET5X User Guide

Using Bluetooth Devices

Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS)
radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 meters (32.8 feet))
communication and low power consumption.

Devices with Bluetooth capabilities can exchange information (e.g., files, appointments, and tasks) with other
Bluetooth enabled devices such as printers, access points, and other mobile devices.

Adaptive Frequency Hopping

Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries
during critical 802.11b communications. AFH for Bluetooth consists of four main sections:

•

Channel Classification - A method of detecting an interference on a channel-by-channel basis, or

pre-defined channel mask.

•

Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.

•

Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.

•

Channel Maintenance - A method for periodically re-evaluating the channels.

When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH
coexistence allows Enterprise devices to operate in any infrastructure.

The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5
mW and the expected range is 10 meters (32.8 ft.). A definition of ranges based on power class is difficult to obtain
due to power and device differences, and whether one measures open space or closed office space.

NOTE

It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is
required.

Security

The current Bluetooth specification defines security at the link level. Application-level security is not specified. This
allows application developers to define security mechanisms tailored to their specific need. Link-level security
occurs between devices, not users, while application-level security can be implemented on a per-user basis. The
Bluetooth specification defines security algorithms and procedures required to authenticate devices, and if needed,
encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth
while link encryption is optional.

Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices and
create a link key for them. Entering a common personal identification number (PIN) in the devices being paired
generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack responds with no
key when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth
devices is based-upon a challenge-response transaction. Bluetooth allows for a PIN or passkey used to create
other 128-bit keys used for security and encryption. The encryption key is derived from the link key used to
authenticate the pairing devices. Also worthy of note is the limited range and fast frequency hopping of the
Bluetooth radios that makes long-distance eavesdropping difficult.

Recommendations are:

•

Perform pairing in a secure environment

•

Keep PIN codes private and do not store the PIN codes in the device

•

Implement application-level security.

Bluetooth Profiles

The device supports the following Bluetooth services:

•

Generic Access Profile (GAP) - Use for device discovery and authentication.

•

Service Discovery Protocol (SDP) - Handles the search for known and specific services as well as general

services.

•

Headset Profile (HSP) - Provides support for Bluetooth headsets to be used with the tablet.

•

Serial Port Profile (SPP) - Allows use of RFCOMM protocol to emulate serial cable connection between two

Bluetooth peer devices. For example, connecting the device to a printer.

•

General Object Exchange Profile (GOEP) - Provides a basis for other data profiles. Based on OBEX and

sometimes referred to as such.

•

Handsfree Profile (HFP) - Allow car hands-free kits to communicate with mobile phones in the car.

Wireless 3 - 9

•

Advanced Audio Distribution Profile (A2DP) - Allows the device to stream stereo-quality audio to a

wireless headset or wireless stereo speakers.

•

Object Push Profile (OPP) - Allows the device to push and pull objects to and from a push server.

•

PhoneBook Access Profile (PBAP) - Allows exchange of Phone Book Objects between a car kit and a

mobile phone to allow the car kit to display the name of the incoming caller; allow the car kit to download the
phone book so the user can initiate a call from the car display.

•

Audio/Video Remote Control Profile (AVRCP) - Allows the device to control A/V equipment to which a user

has access. It may be used in concert with A2DP.

•

General Audio/Video Distribution Profile (GAVDP) - Provides the basis for A2DP, and VDP.

•

Human Interface Device Profile (HID) - Allows Bluetooth keyboards, pointing devices, gaming devices and

remote monitoring devices to connect to the device.

•

Personal Area Network (PAN) - Allows the use of Bluetooth Network Encapsulation Protocol to provide L3

networking capabilities over a Bluetooth link. Only PANU role is supported.

•

Message Access Profile (MAP) - Allows exchange of messages between devices. Mostly used for

automotive handsfree use and other uses that require the exchange of messages between two devices.

Pairing with a Bluetooth Device

To connect and exchange data with another Bluetooth device, pair the ET5X with the Bluetooth device:

1. Swipe in from the right edge of the screen.

2. Touch Settings > Change PC settings.

3. In the navigation panel, touch PC and devices > Bluetooth.

4. Slide the control to the right to turn it on. The ET5X searches for Bluetooth devices.

5. When the Bluetooth device you want to pair is found, touch the ID of the Bluetooth device.

3 - 10 ET5X User Guide

6. Touch Pair.

Unpairing a Bluetooth Device

To unpair a Bluetooth device:

1. Swipe in from the right edge of the screen.

2. Touch Settings > Change PC settings.

3. In the navigation panel, touch PC and devices > Bluetooth.

4. Touch the ID of the Bluetooth device to unpair.

5. Touch Remove device. A notification prompt displays.

6. Touch Yes.

CHAPTER 4 DATA CAPTURE

The ET5X supports data capture using:

•

SE4710 Expansion Back

•

SE4750 Expansion Back

•

CS4070 Scanner

•

RS507 Hands-free Bluetooth Scanner.

Scanning Considerations

Scanning consists of; aim, scan and decode. Scanning performance can be optimized by considering the range
and the scanning angle:

•

Range

Any scanning device decodes well over a particular working range (minimum and maximum distances from
the bar code). This range varies according to bar code density and scanning device optics.

Scanning within range brings quick and constant decodes; scanning too close or too far away prevents
decodes. Move the scanner closer and further away to find the right working range for the bar codes being
scanned. However, the situation is complicated by the availability of various integrated scanning modules.
The best way to specify the appropriate working range per bar code density is through a chart called a
decode zone for each scan module. A decode zone simply plots working range as a function of minimum
element widths of bar code symbols.

•

Angle

The scan angle is important for optimizing decode performance. When laser beams reflect directly back into
the scanner from the bar code, this specular reflection can “blind” the scanner.

To avoid this, scan the bar code so that the beam does not bounce directly back. But do not scan at too sharp
an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode.
Practice quickly shows what tolerances to work within.

NOTE

Contact the Zebra Global Customer Support if chronic scanning difficulties develop. Decoding of properly
printed bar codes should be quick and effortless.

4 - 2 ET5X User Guide

Imaging

The RS507 and CS4070 have the following features:

•

Omnidirectional (360°) reading of a variety of bar code symbologies, including the most popular linear, postal,
PDF417, and 2D matrix code types.

•

The ability to capture and download images to a host for a variety of imaging applications.

•

Advanced intuitive laser aiming for easy point-and-shoot operation.

The imager uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its
memory, and executes state-of-the-art software decoding algorithms to extract the data from the image.

Expansion Back

The Expansion Backs are bar code scanning solutions for both 1D and 2D bar code symbologies. Expansion
Backs are available in the following configurations:

•

SE4710 Expansion Back for 8” tablet

•

SE4750 Expansion Back for 8” tablet

•

SE4710 Expansion Back for 10” tablet

•

SE4750 Expansion Back for 10” tablet.

Install the Expansion Back prior to use. Refer to the ET5X Integration Guide for installation instructions.

For scanner resources, go to the Zebra Barcode Scanner Drivers and Utilities web page,

https://www.zebra.com/us/en/products/software/scanning-systems/scanner-drivers-and-utilities.html

Using the SE4750 Expansion Back

NOTE

The Expansion Backs are configured to communicate with the ET5X using HID protocol. Captured bar
code data is sent to the application as keystrokes.

The application text field has to be in-focus prior to scanning.

To read a bar code:

1. Launch an application.

2. Ensure that the text field is in focus.

3. Point the Expansion Back exit window at a bar code.

.

Getting Started 4 - 3

Figure 4-1 Bar Code Scanning with Expansion Back with SE4750

4. Press and hold the Scan button.

The red laser aiming pattern turns on to assist in aiming. Ensure the bar code is within the area formed by the

cross-hairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions.

The Expansion Back beeps to indicate the bar code was decoded successfully.

Figure 4-2 SE4750 Expansion Back Aiming Pattern

5. Release the Scan button. The bar code data displays on the screen.

Using the SE4710 Expansion Back

To read a bar code, a scan-enabled application is required.

1. Launch a scanning application.

2. Point the Expansion Back exit window at a bar code.

4 - 4 ET5X User Guide

Figure 4-3 Bar Code Scanning with Expansion Back with SE4710

3. Press and hold the Scan button.

The red illumination frame and laser aiming dot turns on to assist in aiming. Ensure the bar code is within the

area formed by the red illumination frame. The aiming dot is used for increased visibility in bright lighting

conditions.

The Expansion Back beeps to indicate the bar code was decoded successfully.

Red Aiming Dot

Figure 4-4 SE4710 Expansion Back Aiming Pattern

4. Release the Scan button. The bar code data displays on the screen.

RS507 Hands-Free Imager

The RS507 Hands-free Imager is a wearable bar code scan solution for both 1D and 2D bar code symbologies.
The scanner supports Simple Serial Interface (SSI) and Bluetooth Human Interface Device (HID) connection to the
device where the scanner emulates a keyboard.

Red Illumination Frame

Figure 4-5 RS507 Hands-Free Imager

Refer to the RS507 Hands-free Imager Product Reference Guide for more information.

Using the RS507 Hands-free Imager

An RS507 Hands-free Imager can be used with the ET5X to capture bar code data. The RS507 must first be paired
to the ET5X before using.

Getting Started 4 - 5

NOTE

Only one RS507 can be paired with the ET5X at a time.

To read a bar code, a scan-enabled application is required.

1. Launch a scanning application.

2. Point the RS507 at a bar code.

Figure 4-6 Bar Code Scanning with RS507

3. Press and hold the trigger.

The red laser aiming pattern turns on to assist in aiming. Ensure the bar code is within the area formed by the

cross-hairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions.

The RS507 LEDs light green, a beep sounds to indicate the bar code was decoded successfully. Note that

when the RS507 is in Pick List Mode, the RS507 does not decode the bar code until the center of the crosshair

touches the bar code.

4 - 6 ET5X User Guide

Figure 4-7 RS507 Aiming Pattern

Figure 4-8 RS507 Pick List Mode with Multiple Bar Codes

4. Release the trigger button.

Refer to the RS507 Hands-free Imager Product Reference Guide for more information.

Pairing the RS507 Hands-Free Imager Bluetooth HID

An RS507 Hands-free Imager can be used with the device to capture bar code data.

1. Ensure that Bluetooth is enabled on both devices.

2. Ensure that the Bluetooth device to discover is in discoverable mode.

3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.

4. Place the RS507 in Human Interface Device (HID) mode. If the RS507 is already in HID mode, skip to step 5.

a. Remove the battery from the RS507.

b. Press and hold the Restore key.

c. Install the battery onto the RS507.

d. Keep holding the Restore key for about five seconds until a chirp is heard and the Scan LEDs flash green.

e. Scan the bar code below to place the RS507 in HID mode.

Figure 4-9 RS507 Bluetooth HID Bar Code

5. Remove the battery from the RS507.

6. Re-install the battery into the RS507.

7. On the ET5X, swipe in from the right edge of the screen.

8. Touch Settings > Change PC settings.

9. In the navigation panel, touch PC and devices > Bluetooth.

10. Slide the control to the right to turn it on.

Getting Started 4 - 7

Figure 4-10 Manage Bluetooth Devices

11. The ET5X searches for Bluetooth devices. The RS507 appears in the list Ready to Pair.

12. Touch RS507.

13. Touch Pair. The ET5X pairs withe the RS507. When complete Connected appears. The Bluetooth device is

added to the Bluetooth devices list and a trusted (“paired”) connection is established.

4 - 8 ET5X User Guide

Using the CS4070

A CS4070 can be used with the ET5X to capture bar code data. The CS4070 must first be paired to the ET5X
before using.

NOTE

Only one CS4070 can be paired with the ET5X at a time.

1. Aim the scanner at the bar code.

2. Press the scan (+) button.

Figure 4-11 Scanning

3. Ensure the aiming dot is centered on the bar code.

The scanner beeps and the LED turns green to indicate a successful decode.

NOTE

The scanner cannot scan bar codes when it is connected to the host via the USB host cable.

NOTE

Hold down the + button for 10 seconds to toggle the beeper functionality on and off.

Deleting Bar Codes

In batch mode, to delete a bar code aim the scanner at the bar code and press the delete ( - ) button.

Figure 4-12 Deleting a Bar Code in Batch Mode

NOTE

Bar codes cannot be deleted in Bluetooth mode.

Pairing the CS4070

1. Press the scan button (+) to wake the scanner.

Getting Started 4 - 9

2. Press and hold the Bluetooth button for five seconds. The scanner beeps and the Bluetooth button blinks

quickly to indicate that the scanner is discoverable by the host.

3. On the ET5X, swipe in from the right edge of the screen.

4. Touch Settings > Change PC settings.

5. In the navigation panel, touch PC and devices > Bluetooth.

6. If Bluetooth is not enabled, swipe to enable it. The CS4070 appears in the Devices list, indicated by its model

name.

7. Select the CS4070 from the list.

8. Touch Pair. A window prompts for a PIN generated by the ET5X.

4 - 10 ET5X User Guide

Figure 4-13 ET5X Pairing Request Window

9. With the CS4070, scan the PIN using the PIN Entry Bar Codes on page 4-12 and scan Enter. The scanner

beeps to indicate it has paired with the ET5X, and the ET5X displays Connected below the CS4070 device

name.

Getting Started 4 - 11

Figure 4-14 CS4070 Connected

4 - 12 ET5X User Guide

PIN Entry Bar Codes

Use the following bar codes for PIN entry for Bluetooth connection.

0

1

2

3

4

5

PIN Entry Bar Codes (continued)

6

Getting Started 4 - 13

7

8

Enter

9

Cancel

4 - 14 ET5X User Guide

CHAPTER 5 ACCESSORIES

Introduction

The ET5X accessories provide a variety of product support capabilities. Table 5-1 lists the accessories available.

Table 5-1 ET5X Accessories

Accessory Part Number Description

Cradles

Charge Only Cradle CRD-ET5X-1SCG2 Charges the ET5X main battery and optional Power

Pack installed in the Expansion Back. Requires
power supply PWR-BGA12V50W0WW, DC line
cord CBL-DC-388A1-01 and country-specific AC
line cord.

Communication and
Charging Cradle

Rugged Communication and
Charging Cradle

4-Slot Charge Only Cradle CRD-ET5X-SE4C02-01 Charges up to four main batteries and optional

CRD-ET5X-1SCOM2 Charges the ET5X main battery and optional Power

Pack installed in the Expansion Back. Requires
power supply PWR-BGA12V50W0WW, DC line
cord CBL-DC-388A1-01 and country-specific AC
line cord.

CRD-ET5X-1SCOM2R Charges the ET5X main battery and optional Power

Pack installed in the Expansion Back. Supports
ET5X with rugged frame and rugged IO Adapter.
Requires PWR-BGA12V50W0WW, DC line cord
CBL-DC-388A1-01 and country-specific AC line
cord.

Power Pack installed in the Expansion Back and up
to four Power Packs in the optional 4-Slot Battery
Charger. Requires PWR-BGA12V108W0WW, DC
line cord CBL-DC-382A1-01 and country-specific
AC line cord.

5 - 2 ET5X User Guide

Table 5-1 ET5X Accessories

Accessory Part Number Description

Chargers

Power Supply PWR-BGA12V108W0WW Provides power to the 4-Slot Charge Only Cradle.

Power Supply PWR-BGA12V50W0WW Provides power to the Charge Only Cradle, the

4-Slot Battery Charger SAC-ET5X-4PPK1-01 Chargers up to four Power Packs. Requires power

Rugged Charge Connector CHG-ET5X-CBL2-01 Charges the ET5X main battery and optional

Communication and Charging Cradles, the 4-Slot
Battery Charger, and Rugged Charge Connector.

supply PWR-BGA12V50W0WW, DC Line cord
CBL-DC-388A1-01, and country-specific AC line
cord.

Power Pack installed in the Expansion Back.
Requires power supply PWR-BGA12V50W0WW,
DC Line Cord CBL-DC-388A1-01 and
country-specific AC line cord.

Miscellaneous

Replacement 8” Internal
Battery

Replacement 10” Internal
Battery

Replacement 8” Battery
Cover

Replacement 10” Battery
Cover

8” Rugged Frame with IO
Adapter

10” Rugged Frame with IO
Adapter

Replacement Rugged IO
Connector

8” SE4750 Expansion Back ZBK-ET5X-8SCN5-01 Provides data capture using the SE4750 scan

BTRY-ET5X-8IN1-01 Replacement battery for 8” tablet.

BTRY-ET5X-10IN1-01 Replacement battery for 10” tablet.

KT-ET5X-8BTDR1-01 Replacement battery cover for 8” tablet.

KT-ET5X-10BTDR1-01 Replacement battery cover for 10” tablet.

SG-ET5X-8RCSE1-02 Add extra protection for the 8” tablet and IO Adapter

for connection to the Rugged Communication and
Charging Cradle.

SG-ET5X-10RCSE1-01 Add extra protection for the 10” tablet and IO

Adapter for connection to the Rugged
Communication and Charging Cradle.

SG-ET5X-RGIO1-01 Replacement rugged IO connector for the Rugged

Frames.

engine, rotating hand strap and slot for optional
Power Pack.

8” SE4710 Expansion Back ZBK-ET5X-8SCN1-01 Provides data capture using the SE4710 scan

engine, rotating hand strap and slot for optional
Power Pack.

8” Expansion Back ZBK-ET5X-8RH1-01 Provides rotating hand strap and slot for optional

Power Pack.

Accessories 5 - 3

Table 5-1 ET5X Accessories

Accessory Part Number Description

10” SE4750 Expansion Back ZBK-ET5X-10SCN5-01 Provides data capture using the SE4750 scan

engine, rotating hand strap and slot for optional
Power Pack.

10” SE4710 Expansion Back ZBK-ET5X-10SCN1-01 Provides data capture using the SE4710 scan

engine, rotating hand strap and slot for optional
Power Pack.

10” Expansion Back ZBK-ET5X-10RH1-01 Provides rotating hand strap and slot for optional

Power Pack.

Power Pack BTRY-ET5X-PRPK1-01 Provides additional power for charging the ET5X

battery using an Expansion Back.

Active Stylus KT-ET5X-ASTY1-01 Provides easy writing, drawing, and navigation and

accuracy with the thin tip and hovering capabilities.

Replacement Expansion
Back Hand Strap

Coiled Stylus Tether SG-ET5X-SLTETR-01 Secures a stylus to the hand strap on the Expansion

10” Screen Protector KT-ET5X-10SCRN1-01 Provides additional screen protection for 10” tablet

8” Screen Protector KT-ET5X-8SCRN1-01 Provides additional screen protection for 8” tablet

10” Screen Protector
(Rugged Frame)

8” Screen Protector (Rugged
Frame)

8” Operations Case SG-ET5X-8HLST-01 Provides carrying solution for 8” tablet.

10” Operations Case SG-ET5X-10HLST-01 Provides carrying solution for 10” tablet.

Breakaway Shoulder Strap SG-ET5X-SHDRSTP-01 Use with the Operations Case and D-clips to carry

SG-ET5X-RHTP1-01 Replacement hands strap for Expansion Backs.

Backs.

(5-pack).

(5-pack).

KT-ET5X-8SCRN1-01 Provides additional screen protection for 10” tablet

with Rugged Frame (5-pack).

KT-ET5X-10SCRN1-02 Provides additional screen protection for 8” tablet

with Rugged Frame (5-pack).

tablet on shoulder.

5 - 4 ET5X User Guide

Charge Only Cradle

CAUTION

Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 6-1.

This section describes how to use a Charge Only Cradle with the ET5X. The Charge Only Cradle ships with an
insert that must be installed when inserting an ET5X without the protective boot installed.

The Charge Only Cradle:

•

Provides power for operating the ET5X.

•

Charges the ET5X’s battery

Charging PinsGuide Pins Small Insert Tall Insert

and optional Power Pack installed in an Expansion Back

.

Figure 5-1 Charge Only Cradle - Front View

Power Input

Figure 5-2 Charge Only Cradle - Rear View

The ET5X’s amber charge LED shows the status of the battery charging in the ET5X. See Table 1-4 on page 1-13
for charging status indications.

The battery charges in less than three hours. If an Expansion Back is attached with Power Pack, the main battery
fully charges in less than 4.5 hours and the Power Pack charges in less than 3.5 hours.

Installing the Insert

The insert must be installed onto the cradle when docking an ET5X without a protective boot.

1. Align the insert over the pins.

Figure 5-3 Align Insert with Cradle

2. Press the insert down until it seats flush in the cradle.

Accessories 5 - 5

5 - 6 ET5X User Guide

Communication and Charging Cradle

CAUTION

Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 6-1.

This section describes how to use a Communication and Charing Cradle with the ET5X.

The Communication and Charging cradle:

•

Provides power for operating the ET5X.

•

Provides ports for connecting USB devices to the tablet, video output and connection to a LAN.

•

Charges the ET5X’s battery

and optional Power Pack installed in an Expansion Back

Docking

Connector

.

Guide Pins Short Insert

Charging

Pins

Locking
Latches

Release

Button

Figure 5-4 Communication and Charging Cradle - Front View

USB 3.0 Ports LAN (RJ45) PortPower Input

HDMI Port

Figure 5-5 Communication and Charging Cradle - Rear View

Tall Insert

Accessories 5 - 7

The ET5X’s amber charge LED shows the status of the battery charging in the ET5X. See Table 1-4 on page 1-13
for charging status indications.

The battery charges in less than three hours. If an Expansion Back is attached with Power Pack, the main battery
fully charges in less than 4.5 hours and the Power Pack charges in less than 3.5 hours

Figure 5-6 Communication and Charging Cradle - Setup

Installing the Insert

The insert must be installed onto the cradle when docking an ET5X without a protective boot.

1. Align the insert over the pins.

Figure 5-7 Align Insert with Cradle

2. Press the insert down until it seats flush in the cradle.

5 - 8 ET5X User Guide

Rugged Communication and Charging Cradle

CAUTION

Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 6-1.

This section describes how to use a Rugged Communication and Charing Cradle with the ET5X.

The Rugged Communication and Charging cradle:

•

Provides power for operating the ET5X.

•

Provides ports for connecting USB devices to the tablet, video output and connection to a LAN.

•

Charges the ET5X’s battery

and optional Power Pack installed in an Expansion Back

Rugged Docking

Connector

.

Guide Pins

Charging

Pins

Locking
Latches

Release

Button

Figure 5-8 Rugged Communication and Charging Cradle - Front View

USB 3.0 Ports LAN (RJ45) PortPower Input

HDMI Port

Figure 5-9 Rugged Communication and Charging Cradle - Rear View

The ET5X’s amber charge LED shows the status of the battery charging in the ET5X. See Table 1-4 on page 1-13
for charging status indications.

Accessories 5 - 9

The battery charges in less than three hours. If an Expansion Back is installed, the main battery fully charges in
less than 4.5 hours and the Power Pack charges in less than 3.5 hours.

Figure 5-10 Rugged Communication and Charging Cradle - Setup

5 - 10 ET5X User Guide

4-Slot Charge Only Cradle

CAUTION

•

Provides 5 VDC power for operating the ET5X.

•

Simultaneously charges up to four ET5Xs and up to four Power Packs using the optional Battery Charger
Adapter. See the ET5X Integrator Guide for information on installing the 4-Slot Battery Charger onto the
cradle.

Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 4-1.

Power LED

Figure 5-11 4-Slot Charge Only Cradle

Insert Installation

Install inserts into slots for ET5X tablets without Rugged Frame.

Figure 5-12 Install Insert in Slot

Guide Installation

Accessories 5 - 11

The cradle comes with four 8” tablets guide and four 10” tablet guides. Install the appropriate guides for the tablets.

1. Align the two tabs on the guide with the two slots in the cradle.

Guide Tab

Figure 5-13 Align Guide with Cradle

2. Place the guide down onto the cradle and then rotate the guide until it snaps into the cradle.

5 - 12 ET5X User Guide

Figure 5-14 Rotate Guide into Place

Battery Charger Installation

Install optional 4-Slot Battery Charger onto cradle:

1. Align the mounting holes on the bottom of the charger with the four studs on the cradle.

Accessories 5 - 13

Figure 5-15 Install 4-Slot Battery Charger

2. Place the charger on the cradle and then slide toward the front of the cradle.

5 - 14 ET5X User Guide

Power Setup

PWR-BGA12V108W0WW

PWR-BGA12V50W0WW

Figure 5-16 Power Setup with Optional Charger

Insert Tablet into Slot

ET5X without Rugged Frame

1. Install insert into slot.

2. Align the two alignment holes on the bottom of the tablet with the two alignment pins in the slot.

Accessories 5 - 15

Figure 5-17 Insert ET5X without Rugged Frame into Slot

3. Place the ET5X down into the slot with display facing away from Battery Charger.

ET5X with Rugged Frame

1. If applicable, remove insert from slot.

2. Slide ET5X over slot into it touches the guide.

5 - 16 ET5X User Guide

Figure 5-18 Insert ET5X with Rugged Frame into Slot

3. Place the ET5X down into the slot with display facing away from Battery Charger.

Charging th Battery

Charge batteries in ambient temperatures from 0°C to 40°C (32°F to 104°F) as reported by the battery. Charging is
intelligently controlled by the charger. To accomplish this, for small periods of time, the charger alternately enables
and disables battery charging to keep the battery at acceptable temperatures.

The ET5X’s amber charge LED shows the status of the battery charging in the ET5X. See Table 1-1 on page 1-5
for charging status indications.

The 8” tablet main battery charges from fully depleted to 90% in approximately 2.5 hours and from fully depleted to

100% in approximately 3.5 hours.

The 10” tablet main battery charges from fully depleted to 90% in approximately three hours and from fully depleted

to 100% in approximately four hours.

4-Slot Battery Charger

Accessories 5 - 17

CAUTION

The 4-Slot Battery Charger:

•

Provides 12 VDC power for charging the Power Packs.

•

Simultaneously charges up to four Power Packs.

To charge a Power Pack:

Ensure that you follow the guidelines for battery safety described in

Battery Safety Guidelines on page 4-1

.

Figure 5-19 4-Slot Battery Charger

5 - 18 ET5X User Guide

Figure 5-20 Insert Power Pack

When charging, the Power Pack Charge Level Indicators indicate the charge level.

Charge Level Indicators

Figure 5-21 Power Pack Charge LEDs

Table 6 Power Pack Charge Status Indicators

Power Pack

Indicators

Power not applied to Power Pack.

Charge level is between 0% and 20%.

Charge level is between 20% and 40%.

Description

Solid Green LED

Blinking Green LED

Blinking Red LED

Table 6 Power Pack Charge Status Indicators (Continued)

Accessories 5 - 19

Power Pack

Indicators

Change level is between 40% and 60%.

Charge level is between 60% and 80%.

Charge level is between 80% and 100%.

Fully charged.

Charging error.

Solid Green LED

Blinking Green LED

Blinking Red LED

Charge batteries in ambient temperatures from 0°C to 40°C (32°F to 104°F) as reported by the battery. Charging is
intelligently controlled by the charger. To accomplish this, for small periods of time, the charger alternately enables
and disables battery charging to keep the battery at acceptable temperatures.

Description

5 - 20 ET5X User Guide

Active Stylus

The Active Stylus comes with one AAAA battery.

Battery Installation

To install the battery:

1. Unscrew the end cap.

2. Turn the end down. The battery holder slides out.

3. Insert the battery into the battery holder with the (+) end of the battery

Tip

Top Button

Bottom Button

Figure 5-22 Active Stylus Battery Installation

4. Insert the battery holder into the Stylus.

5. Secure the end cap onto the stylus.

CHAPTER 6 MAINTENANCE AND

TROUBLESHOOTING

Introduction

This chapter includes instructions on cleaning and storing the ET5X, battery maintenance and provides
troubleshooting solutions for potential problems during ET5X operations.

Maintaining the ET5X

For trouble-free service, observe the following tips when using the ET5X:

•

Protect the ET5X from temperature extremes.

•

Do not store or use the ET5X in any location that is extremely dusty, damp, or wet.

•

Use a soft lens cloth to clean the screen. If the surface of the ET5X screen becomes soiled, clean it with a
soft cloth moistened with a diluted window-cleaning solution. Do not use bleach or ammonia.

•

Take care not to scratch the screen of the ET5X.

•

The display of the ET5X contains glass. Take care not to drop the ET5X or subject it to strong impact.

Battery Safety Guidelines

•

The area in which the ET5X units are charged should be clear of debris and combustible materials or
chemicals. Particular care should be taken where the device is charged in a non-commercial environment.

•

Do not use incompatible batteries and chargers. If you have any questions about the compatibility of a
battery or a charger, contact Zebra Support. See Service Information on page xi for contact information.

•

Do not crush, puncture, or place a high degree of pressure on the battery.

•

Follow battery usage, storage, and charging guidelines found in the ET5X Quick Reference Guide.

•

Improper battery use may result in a fire, explosion, or other hazard.

•

To charge the mobile device battery, the battery and charger temperatures must be between +32°F and
+104°F (0°C and +40°C)

6 - 2 ET5X User Guide

•

Do not disassemble or open, crush, bend or deform, puncture, or shred.

•

Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.

•

Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.

•

Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water
or other liquids, or expose to fire, explosion, or other hazard.

•

Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.

•

Battery usage by children should be supervised.

•

Please follow local regulations to promptly dispose of used re-chargeable batteries.

•

Do not dispose of batteries in fire.

•

Seek medical advice immediately if a battery has been swallowed.

•

In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has
been made, wash the affected area with large amounts of water and seek medical advice.

•

If you suspect damage to your equipment or battery, call Customer Support to arrange for inspection. See
Service Information on page xi for contact information.

Cleaning

CAUTION

WARNING !

Materials Required

•

Alcohol wipes

•

Lens tissue

•

Cotton tipped applicators

•

Isopropyl alcohol

•

Can of compressed air with a tube.

Always wear eye protection.

Read warning label on compressed air and alcohol product before using.

If you have to use any other solution for medical reasons please contact Zebra for more information.

Avoid exposing this product to contact with hot oil or other flammable liquids. If such
exposure occurs, unplug the device and clean the product immediately in accordance with
these guidelines.

Cleaning the ET5X

Housing

Using the alcohol wipes, wipe the housing.

Maintenance and Troubleshooting 6 - 3

Display

The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid
around the edges of the display. Immediately dried the display with a soft, non-abrasive cloth to prevent streaking.

Power Connector

1. Remove the main battery from ET5X.

2. Install the battery cover.

3. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.

4. Repeat at least three times.

5. Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.

6. Use a dry cotton tipped applicator and repeat steps 3 through 6.

7. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.

CAUTION

8. Inspect the area for any grease or dirt, repeat if required.

Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.

Cleaning Cradle Connectors

Use this procedure to clean the connectors on a cradle:

1. Remove power from the cradle.

2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.

3. Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the

applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the

connector.

4. All sides of the connector should also be rubbed with the cotton tipped applicator.

5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.

CAUTION

6. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.

Do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your face.

7. If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.

8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry

before applying power to cradle.

If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry

humidity requires less drying time.

6 - 4 ET5X User Guide

Cleaning Frequency

The cleaning frequency is up to the customer’s discretion due to the varied environments in which the ET5X units
are used. They may be cleaned as frequently as required. However when used in dirty environments it may be
advisable to periodically clean the scanner exit window to ensure optimum scanning performance.

Troubleshooting

ET5X

Table 6-1 Troubleshooting the ET5X

Problem Cause Solution

ET5X does not turn on. Battery not charged. Charge the battery in the ET5X.

Maintenance and Troubleshooting 6 - 5

Battery not installed
properly.

System crash. Perform a warm boot. If the ET5X still does not turn on,

Battery did not charge. Battery failed. Replace battery. If the ET5X still does not operate, try a

ET5X removed from
cradle before
charging completed.

Ambient temperature
of the cradle is too
warm or too cold.

Unable to connect to
the wireless network.

SIM card is valid. Ensure that the micro SIM card is valid and workable if

Not within range of
network.

ET55 is in airplane
mode.

Ensure battery is installed properly.

perform a cold boot. See Resetting the ET5X on page
1-21.

warm boot, then a cold boot. See Resetting the ET5X on
page 1-21.

Insert the ET5X into the cradle and begin charging. The
battery fully charges in approximately four hours.

The ambient temperature must be between 0 °C and 40 °C
(32 °F and 104 °F).

using a mobile network.

Move within the network’s service range and the signal
strength is good.

Ensure that ET55 is not in Airplane mode.

The multi-touch screen
responds slowly or
improperly.

ET5X turns itself off. ET5X is inactive. The ET5X turns off after a period of inactivity. If the ET5X is

ET5X clock is not
synchronizing with
local time after
enabling the WAN
radio.

Finger or screen is
wet.

Battery is depleted. Place the ET5X in the cradle to re-charge the battery.

The ET5X’s battery
is low and it powers
down to protect
memory content.

Windows Time
Services is not set
properly.

Ensure that your hands are clean and dry when touching
the screen. Restart the tablet to try again.

running on battery power.

Place the ET5X in a cradle to re-charge the battery.

Open Control Panel > Administrative Tools > Services
> Windows Time. In the Startup Type drop-down list,
select Automatic. In the Services status section, touch
Start.

6 - 6 ET5X User Guide

Charge Only Cradle

Table 6-2 Troubleshooting the Charge only Cradle

Symptom Possible Cause Solution

ET5X battery is
not charging.

ET5X was removed from
cradle or cradle was
unplugged from AC
power.

Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty

The ET5X is not fully
seated in the cradle.

Ambient temperature of
the cradle is too warm or
too cold.

Ensure cradle is receiving power. Ensure ET5X is seated
correctly. Confirm main battery is charging. The battery fully
charges in approximately four hours.

battery.

Remove and re-insert the ET5X into the cradle, ensuring it is
firmly seated.

Move the cradle to an area where the ambient temperature is
between 0 °C and 40 °C (32 °F and 104 °F).

Communication and Charging Cradles

Table 6-3 Troubleshooting the Communication and Charging Cradles

Symptom Possible Cause Solution

ET5X battery is
not charging.

ET5X was removed from
cradle or cradle was
unplugged from AC
power.

Ensure cradle is receiving power. Ensure ET5X is seated
correctly. Confirm main battery is charging. The battery fully
charges in approximately four hours.

During
communication,
no data
transmits, or
transmitted data
was incomplete.

ET5X does not
lock into cradle.

Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty

battery.

The ET5X is not fully
seated in the cradle.

Ambient temperature of
the cradle is too warm or
too cold.

ET5X removed from
cradle during
communications.

Incorrect cable
configuration.

Access cover closed. Open ET5X access cover and re-insert ET5X onto cradle.

ET5X with Rugged
Frame and IO Adapter
does not mate with
Communication and
Charging Cradle.

Remove and re-insert the ET5X into the cradle, ensuring it is
firmly seated.

Move the cradle to an area where the ambient temperature is
between 0 °C and 40 °C (32 °F and 104 °F).

Replace ET5X in cradle and retransmit.

Ensure that the correct cable configuration.

Use Rugged Communication and Charging Cradle.

Expansion Backs

Table 6-4 Troubleshooting the Expansion Backs

Symptom Possible Cause Solution

Maintenance and Troubleshooting 6 - 7

Aiming laser
does not display
when pressing
trigger.

Laser comes on,
but scanner
does not decode
the bar code.

On 8” tablet, did not
remove rubber gasket
during installation.

ET5X is in suspend
mode.

Battery is low. If the scanner stops emitting a laser beam upon a scan button

ET5X is not
programmed for the bar
code.

Unreadable bar code. Check the symbol to ensure it is not defaced. Try scanning

Distance between exit
window and bar code is
incorrect.

Scanning application is
not loaded.

See system administrator to re-install Expansion Back.

Press power button to wake the tablet.

press, check the battery level. When the battery is low, the
scanner shuts off before the ET5X low battery condition
notification. Note: If the scanner is still not reading bar codes,
contact system administrator.

Ensure the application is programmed to read the type of bar
code being scanned. Contact system administrator.

another bar code of the same type.

Move the ET5X within proper scanning range.

Load a scanning application. See the system administrator.

Stylus

Table 6-5 Troubleshooting the Active Stylus

Symptom Possible Cause Solution

The stylus does
not write on the
ET5X.

The stylus has
short battery life.

Stylus is not activated. Tap or apply pressure to the tip of the stylus to activate it.

Stylus battery is installed
corrected or is depleted.

Calibration is incorrect. Recalibrate the pressure sensor.

Application is not active. Check that the application on the screen is selected and active.

The stylus tip my be
engaged when not in
use,

Replace the battery, making sure that you install it with the correct
polarity.

Be sure to store the stylus flat with no pressure applied to the tip.

6 - 8 ET5X User Guide

Table 6-5 Troubleshooting the Active Stylus (Continued)

Symptom Possible Cause Solution

The
touchscreen
does not work
after using the
stylus.

The stylus is not
very accurate
when selecting
objects on the
screen.

Cannot scroll
within the
Windows 8 Start
menu using the
stylus.

Some programs
do not allow
scrolling with the
stylus in the
middle of the
screen.

User has not waited long
enough after using
stylus.

Out of calibration. Recalibrate the stylus or try holding the stylus at a different angle.

This is by design. Tap the bottom of the screen and drag the scroll bar on the

Not all programs will
allow finger scrolling.

When the stylus is in use, touch does not work. Wait about 1.5
seconds between using your stylus and using touch.

bottom.

Use the scroll bars on the side with the stylus.

APPENDIX A SPECIFICATIONS

Technical Specifications

The following tables summarize the ET5X’s intended operating environment and general technical hardware
specifications.

ET5X

The following table summarizes the ET5X’s intended operating environment.

Table A-1 Technical Specifications

Item Description

Physical and Environmental Characteristics

Dimensions 8” Configuration:

228 mm W x 150 mm H x 12.5 mm D
(9.0 in. L x 5.9 in. W x 0.5 in. H)
10” Configuration:
(269 mm W x 181 mm H x 12.5 mm D)

10.6 in. L x 7.1 in. W x 0.5 in. H

Weight 8” Configuration:

555 g (1.2 lbs)
10” Configuration:
750 g (1.55 lbs)

Display 8” Configuration:

8.3 in (diagonal) 1920 x 1200 WUVGA with backlight
10” Configuration:

10.1 in (diagonal) 1920 x 1200 WUVGA with backlight

Touch panel Capacitive 10 point multi-touch

Keypad Options Virtual, Bluetooth or USB

A - 2 ET5X User Guide

Table A-1 Technical Specifications (Continued)

Item Description

Expansion Integrated connector to easily add accessories

Connectivity Docking connector: USB 3.0, HDMI, charging; rugged connector for use with rugged dock

Notification LED flash; bar code decode; camera LED indicator

Audio Stereo speakers and dual microphones (one front and one rear-facing)

Battery 8” Configuration:

Performance Characteristics

CPU Intel quad core 2.4 GHz 64 bit

Interfaces: full-size USB2.0 connector, audio jack 3.5mm, USB (for charging)

5,900 mAh rechargeable Smart Li-Ion; user replaceable
10” Configuration:
8,700 mAh rechargeable Smart Li-Ion; user replaceable

Operating
System

Memory 4GB LPDDR3 RAM; 64 GB eMMC Flash (128 GB optional); User accessible microSDXC card

Data Capture

Front Camera 2 MP 1080p full HD optimized for video collaboration and low lighting conditions

Rear Camera Bar code scanning and image capture: 8MP auto-focus camera with user controllable LED

Video 1080p (Full HD, 1920 x 1080), Frame rate = 30fps

Scanning Optional RS507 Hands-free Imager

User Environment

Windows 8.1 with Connected Standby (Windows 10 ready)

slot (standard supports up to 2 TB)

flash, illumination and aiming; captures 1D and 2D bar codes, photographs, video, signatures
and documents.

Optional CS4070 Scanner
Optional SE4710 8” Expansion Back
Optional SE4750 8” Expansion Back
Optional SE4710 10” Expansion Back
Optional SE4750 10” Expansion Back

Operating
Temperature

Storage
Temperature

Battery Charging
Temperature

32 °F to 122 °F (0 °C to 50 °C)

-4 °F to 140 °F (-20 °C to 60 °C)

32 °F to 104 °F (0 °C to +40 °C)

Table A-1 Technical Specifications (Continued)

Item Description

Humidity 10% to 90% RH (non condensing)

Specifications A - 3

Drop
Specification

Vibration Operational: random vibration 10-1000 Hz 1.9g RMS, 1 hour duration per axis.

Environmental
Sealing

ESD +/-8kVdc air discharge

WWAN Wireless Data Communications

WLAN Wireless Data Communications

WLAN radio 802.11a/b/g/n/k/r. Dual band 2x2 MIMO for transmit and receive.

Output Power 100mW U.S. and International

Data Rate 802.11a: up to 54Mb per second

Standard: 1 m (3.28 ft.) drop to concrete without rugged frame
With optional rugged frame: 1.8 m (5.9 ft.) to concrete per MIL STD 810G
With optional Expansion Back: Per MIL STD 810G across operating temperatures.

Non-operational: random vibration 10-1000Hz, 4.1 g RMS

IP65

+/-4kVdc direct discharge
+/-4kVdc indirect discharge

Global LTE with HSPA+
North America multi-carrier LTE with both Verizon (EVDO) and AT&T (HSPA+) 3G fallback

802.11b: up to 11Mb per second

802.11g: up to 54Mb per second

802.11n: up to 72.2Mb per second

Frequency
Range

Antenna Internal diversity antenna

WLAN Security WPA2 Enterprise, 802.1x; EAP-TLS; TTLS (CHAP, MS-CHAP, MS-CHAPv2, PAP or MD5);

WPAN Wireless Data Communications

Bluetooth Class 2, Bluetooth v4.0 (Bluetooth® Smart)

Near Field
Communication

Sensors

Gyroscope Maintains orientation based on principles of conservation of angular momentum

All country dependent: 802.11a - 5 GHz; 802.11b – 2.4 GHz; 802.11g – 2.4 GHz;

802.11n – 2.4 GHz / 5 GHz

PEAP (TLS, MSCHAPv2, EAP-GTC); LEAP, EAP-FAST (TLS, MS-CHAPv2, EAP-GTC),
WPA2/AES, CCX v4, FIPS 140-2 compliant and IPv6

P2P: ISO 18092

• Reader/Writer: ISO 14443 –A-B, MIFARE, FeliCa®, ISO 15693, NFC Forum Tag Types 1 to 4

• Card emulation: ISO 14443 –A-B-B’, MIFARE, FeliCa RF

• Distance up to 3 cm

A - 4 ET5X User Guide

Table A-1 Technical Specifications (Continued)

Item Description

Motion Sensor 3-axis accelerometer that enables motion-sensing applications for dynamic screen orientation

and power management.

Ambient Light
Sensor

Electronic
Compass

Proximity Sensor Shuts down the display when placed in a case.

Peripherals and Accessories

Cradles Charge Only Cradle

Printers Supports extensive line of Zebra approved printers

Rugged Frame Provides additional protection for the tablet.

Table A-2 Expansion Back Supported Symbologies

Bar Code

Type

1D Bookland EAN, Chinese 2 of 5, Codabar, Code 11, Code 128, Code 32, Code 39, Code 93,

2D Aztec, Aztec Inverse, Composite AB, Composite C, Data Matrix, Data Matrix Inverse, Maxicode,

Automatically adjusts display brightness, keypad and display backlight.

Independent — does not depend on GPS

Communication and Charging Cradles

Symbologies

Discrete 2 of 5, EAN-8, EAN-13, GS1-128, Interleaved 2 of 5, Inverse 1D, ISBT-128, ISSN EAN,
Korean 2 of 5, MSI, Matrix 2 of 5, Trioptic Code 39, UCC Coupon Code, UPCA, UPCE, UPCE1.

Micro PDF417, Micro QR, PDF417, QR Code, QR Code Inverse, Han Xin, Han Xin Inverse

Postal Australian Postal, Japan Postal, UK Postal, US Planet, US Postnet, Netherlands KIX Code, USPS

4CB/One Code/Intelligent Mail, UPU FICS Postal