Zebra ET50 User Manual

ET5X
MN-002776-01
Enterprise Tablet
Integrator Guide
ET5X
INTEGRATOR GUIDE
MN-002776-01
Rev . A
ii ET5X Integrator Guide
© 2016 Symbol Technologies LLC, a subsidiary of Zebra T echnologies Corporation. All rights reserved.
Zebra and the stylized Zebra head are trademarks of ZIH Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners.

Revision History

Changes to the original guide are listed below:
Change Date Description
Rev A 5/2016 Initial release.
iii
iv ET5X Integrator Guide

TABLE OF CONTENTS

Revision History.................................................................................................................................... iii
About This Guide
Introduction........................................................................................................................................... ix
Documentation Set ......................................................................................................................... ix
Configurations....................................................................................................................................... ix
Chapter Descriptions............................................................................................................................ x
Notational Conventions......................................................................................................................... x
Related Documents and Software........................................................................................................ xi
Service Information............................................................................................................................... xi
Chapter 1: Getting Started
Introduction .......................................................................................................................................... 1-1
Unpacking ............................................................................................................................................ 1-1
Getting Started ..................................................................................................................................... 1-1
Installing a micro SIM Card (ET55 Only) ....................................................................................... 1-1
Resetting the ET5X .............................................................................................................................. 1-9
Chapter 2: Accessories
Introduction .......................................................................................................................................... 2-1
Charge Only Cradle ............................................................................................................................. 2-4
Installing the Insert ......................................................................................................................... 2-5
Communication and Charging Cradle .................................................................................................. 2-6
Installing the Insert ......................................................................................................................... 2-7
Rugged Communication and Charging Cradle .................................................................................... 2-8
Rugged Frame ..................................................................................................................................... 2-10
Expansion Back ................................................................................................................................... 2-13
Installation ...................................................................................................................................... 2-13
Programming the SE4710/SE4750 Expansion Backs ................................................................... 2-15
HID Keyboard Emulation Bar Code ............................................................................................... 2-15
Replacement Hand Strap ............................................................................................................... 2-15
vi ET5X Integrator Guide
Chapter 3: Software
Introduction .......................................................................................................................................... 3-1
Factory Reset ...................................................................................................................................... 3-1
System Updates .................................................................................................................................. 3-1
Creating Installation USB Thumb Drive ......................................................................................... 3-2
Setup Using Communication Dock ................................................................................................ 3-3
Setup Using a USB Hub ................................................................................................................ 3-4
Updating the Operating System ..................................................................................................... 3-4
Checking Versions ............................................................................................................................... 3-5
Check ULPMC Version .................................................................................................................. 3-5
Check BIOS Version ...................................................................................................................... 3-6
Check Operating System Version .................................................................................................. 3-7
Downgrade to Previous Operating System Version ............................................................................ 3-7
Downgrading ULPMC via EFI Shell ............................................................................................... 3-7
Downgrade Operating System ....................................................................................................... 3-8
Determining Modem Type .............................................................................................................. 3-9
Data Capture Application Development ............................................................................................... 3-9
Application Installation ......................................................................................................................... 3-9
Install from the Internet .................................................................................................................. 3-9
Install from a network ..................................................................................................................... 3-9
Chapter 4: Maintenance and Troubleshooting
Introduction .......................................................................................................................................... 4-1
Maintaining the ET5X .......................................................................................................................... 4-1
Battery Safety Guidelines .................................................................................................................... 4-1
Cleaning ............................................................................................................................................... 4-2
Materials Required ......................................................................................................................... 4-2
Cleaning the ET5X ......................................................................................................................... 4-2
Housing .................................................................................................................................... 4-2
Display ..................................................................................................................................... 4-3
Power Connector ..................................................................................................................... 4-3
Cleaning Cradle Connectors .......................................................................................................... 4-3
Cleaning Expansion Back Connectors ........................................................................................... 4-3
Cleaning Frequency ....................................................................................................................... 4-4
Troubleshooting ................................................................................................................................... 4-5
ET5X .............................................................................................................................................. 4-5
Charge Only Cradle ....................................................................................................................... 4-6
Communication and Charging Cradles .......................................................................................... 4-6
Expansion Backs ........................................................................................................................... 4-7
Appendix A: Specifications
Technical Specifications ...................................................................................................................... A-1
ET5X .............................................................................................................................................. A-1
SE4710 Expansion Back Decode Range ............................................................................................ A-4
SE4750 Expansion Back Decode Range ............................................................................................ A-5
SE4750 SR Decode Ranges ......................................................................................................... A-5
SE4750 MR Decode Ranges ......................................................................................................... A-6
Accessory Specifications ..................................................................................................................... A-7
Table of Contents vii
Charge Only Cradle ....................................................................................................................... A-7
Communication and Charging Cradle ............................................................................................ A-7
Rugged Communication and Charging Cradle .............................................................................. A-8
Expansion Backs ........................................................................................................................... A-8
viii ET5X Integrator Guide

ABOUT THIS GUIDE

Introduction

This guide provides information about configuring and setting up the ET5X and accessories.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set for the ET5X is divided into guides that provide information for specific user needs.
ET5X Quick Reference Guide - describes how to get the ET5X tablet up and running.
ET5X User Guide - describes how to use the ET5X tablet.
ET5X Integrator Guide - describes how to setup, the ET5X and accessories.

Configurations

This guide covers the following configurations:
Configuration
ET50NE Windows® 8.1 Pro WLAN: 802.11a/b/g/n
ET55AE Windows
ET55RE Windows
Operating
System
WPAN: Bluetooth
®
8.1 Pro WLAN: 802.11a/b/g/n
®
8.1 Pro WLAN: 802.11a/b/g/n
WPAN: Bluetooth WWAN: NA - LTE
WPAN: Bluetooth WWAN: ROW - LTE
Radios Display Memory Data Capture
8” color 4 GB RAM/
64 GB Flash
8” color 4 GB RAM/
64 GB Flash
8” color 4 GB RAM/
64 GB Flash
Optional RS507, CS4070, SE4710 or SE4750 Expansion Backs
Optional RS507, CS4070, SE4710 or SE4750 Expansion Backs
Optional RS507, CS4070, SE4710 or SE4750 Expansion Backs
x ET5X Integrator Guide
Configuration
ET50NT Windows® 8.1 Pro WLAN: 802.11a/b/g/n
ET55AT Windows
ET55RT Windows

Chapter Descriptions

Topics covered in this guide are as follows:
Chapter 1, Getting Started, provides information on getting the tablet up and running for the first time.
Chapter 2, Accessories, describes the accessories available for the tablet and how to use the accessories
with the tablet.
Operating
System
WPAN: Bluetooth
®
8.1 Pro WLAN: 802.11a/b/g/n
®
8.1 Pro WLAN: 802.11a/b/g/n
WPAN: Bluetooth WWAN: NA - LTE
WPAN: Bluetooth WWAN: ROW - LTE
Radios Display Memory Data Capture
10” color 4 GB RAM/
64 GB Flash
10” color 4 GB RAM/
64 GB Flash
10” color 4 GB RAM/
64 GB Flash
Optional RS507, CS4070, SE4710 or SE4750 Expansion Backs
Optional RS507, CS4070, SE4710 or SE4750 Expansion Backs
Optional RS507, CS4070, SE4710 or SE4750 Expansion Backs
Chapter 3, Software, explains how to use the tablet. This includes instructions for powering on and resetting
the tablet, entering and capturing data.
Chapter 4, Maintenance and Troubleshooting, includes instructions on cleaning and storing the tablet, and
provides troubleshooting solutions for potential problems during tablet operation.
Appendix A, Specifications, includes a table listing the technical specifications for the tablet.

Notational Conventions

The following conventions are used in this document:
“tablet” refers to the Zebra ET5X tablet.
Italics are used to highlight the following:
Chapters and sections in this guide
Related documents
Bold text is used to highlight the following:
Dialog box, window and screen names
Drop-down list and list box names
Check box and radio button names
Icons on a screen
Key names on a keypad
Button names on a screen.
Bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not necessarily sequential.
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Related Documents and Software

The following documents provide more information about the ET5X tablets.
ET5X Quick Reference Guide, p/n MN001844Axx
ET5X User Guide, p/n MN001843Axx
For the latest version of this guide and all guides, go to: http://www.zebra.com/support.

Service Information

About This Guide xi
If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact information is available at: http://www.zebra.com/support.
When contacting support, please have the following information available:
Serial number of the unit
Model number or product name
Software type and version number. Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing
and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for support.
xii ET5X Integrator Guide

CHAPTER 1 GETTING STARTED

Introduction

This chapter explains how to set the device up for the first time.

Unpacking

Carefully remove all protective material from around the ET5X and save the shipping container for later storage and shipping.
Verify that you received all equipment listed below:
Table with lithium-ion battery
Quick Reference Guide. Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment,
contact the Zebra Support Center immediately. See page xi for contact information.

Getting Started

In order to start using the ET5X for the first time:
install the micro SIM Card (ET55 only)
install microSD card (optional)
start the ET5X
configure the ET5X.

Installing a micro SIM Card (ET55 Only)

CAUTION
Do not use nano to micro SIM card adapters.
1 - 2 ET5X Integrator Guide
To install a micro SIM card:
1. Press the Power button to turn off the ET55.
2. Lift the notched corner of the battery cover.
Figure 1-1 Removing the Battery Cover
3. Carefully lift the battery cover off the ET55.
4. On the 8” version, push the two locking tabs up, then pull up on the tab to remove battery.
On the 10” version, push the two locking tabs up (1), then, using index fingers, lift the battery up (2).
Locking Tabs
Figure 1-2 Removing the Battery - 8”
Pull Tab
8” Version
2.LIFT
Getting Started 1 - 3
Locking Tabs
UP
1.RELEAS
E LO
C
KING
1
.
R
E
LEA
S
E
L
OC
K
I
NG
2.LI FT
U
P
10” Version
Figure 1-3 Removing the Battery - 10”
5. Insert the micro SIM card with contacts facing down.
8” Version 10” Version
Figure 1-4 Insert SIM Card
6. Push the SIM card in and ensure that it locks into place.
7. Replace the battery.
On the 10” version, ensure that the two battery latches engage.
1 - 4 ET5X Integrator Guide
Figure 1-5 Insert Battery
CAUTION
8. Align the tabs on the underside of the cover with the slot around the battery well. Make sure that the notch on
Be aware of the orientation of the battery cover. Failure to replace the battery cover properly may damage the battery cover.
the battery cover is at the bottom left cover of the ET5X.
Figure 1-6 Align Battery Cover
9. Carefully press down around the edge of the cover. Make sure that the cover is seated properly.
Getting Started 1 - 5
Figure 1-7 Press Down on Battery Cover
10. Press Power button to turn on the ET55.
Use the Communication and Charging Cradle, Rugged Communication and Charging Cradle or Charge Only Cradle to charge the ET5X.
NOTE
The Charge Only Cradle (CRD-ET5X-1SCG1) and the Communication and Charge Cradle (CRD-ET5X-1SCOM1) come with two inserts; tall insert and short insert. Install the tall insert when using an ET5X without a Rugged Frame or Expansion Pack. Install the small insert when using an ET5X with an Expansion Pack and without a Rugged Frame. Do not install either insert when using the ET5X with the Rugged Frame.
The Rugged Communication and Charge Cradle (CRD-ET5X-1SCOM1R) does not come with inserts. Use with ET5X and Rugged Frame with IO Adapter.
Short Insert
Communication CradleCharge Only Cradle
Tall Insert
Rugged Communication Cradle
Figure 1-8 ET5X Cradles
1. If using the Communication and Charging Cradle, open the bottom access door and hold it to the back of the
tablet.
2. Align the ET5X with the alignment pins on the cradle.
3. Insert the ET5X into the cradle. Note that the Communication and Charging Cradles contains a locking
mechanism that locks the ET5X to the cradle.
1 - 6 ET5X Integrator Guide
Figure 1-9 Insert ET5X into Charge Only Cradle
Figure 1-10 Insert ET5X with Rugged Frame into Communication and Charging Cradle
Getting Started 1 - 7
Figure 1-11 Insert ET5X with Rugged Frame and IO Adapter into Rugged Communication and Charging Cradle
4. The ET5X Charging LED indicates charging.
5. To remove the ET5X from the Charge Only Cradle, hold the cradle down with one hand and lift the ET5X.
1 - 8 ET5X Integrator Guide
Figure 1-12 Remove ET5X from Charge Only Cradle
To remove the ET5X from the Communication and Charging Cradle, press the release button on the right side of the cradle and lift the ET5X. Use thumb to hold down the cradle.
Figure 1-13 Remove ET5X from Communication and Charging Cradles
The main battery usually fully charges in less than three hours. If an Expansion Back is attached, the main battery fully changes in less than 4.5 hours.
Table 1-1 Charging Indicator
LED Indication
Off ET5X is not in the cradle. ET5X is not seated properly. Cradle is not powered. Orange ET5X is charging. Green Charging complete.
Red Error in charging; check placement of the ET5X.

Resetting the ET5X

Getting Started 1 - 9
Note: When the battery is initially inserted in the ET5X, the amber LED flashes once if the battery power is low or the battery is not fully inserted.
CAUTION
Resetting the ET5X erases all data from the ET5X, including your account configuration, applications, music, pictures and files. Make sure that you back up all the required data before you proceed.
Resetting the ET5X returns Windows to original factory settings. To reset the ET5X:
1. Swipe-in from the right edge of the display.
2. Touch Settings > Change PC settings > Update and recovery > Recovery.
3. Under Remove everything and reinstall Windows, touch Get started.
4. Read the warning and touch Next.
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