Yealink WH62, WH63, WH66, WH67 User Manual

| Contents | ii

Contents

About This Guide........................................................................................	4
Summary of Changes.........................................................................................................................	4
Changes for Guide Version 1.1................................................................................................	4
How to Power on/off....................................................................................	4
Power on the Base..............................................................................................................................	4
Power on the Headset.........................................................................................................................	5
Power off the Base..............................................................................................................................	6
Power off the Headset.........................................................................................................................	6
Pair the Headset with Base........................................................................	6
How to Connect WH62/WH63.....................................................................	6
WH62/WH63 Port Overview................................................................................................................	7
Connect to PC via USB Cable............................................................................................................	7
Connect to Desk Phone via USB Cable.............................................................................................	8
How to Connect WH66/WH67.....................................................................	9
WH66/WH67 Port Overview..............................................................................................................	10
Connect to PC/Desk Phone via the Included USB Cable................................................................	10
Connect to PC/Desk Phone/Smartphone via Bluetooth...................................................................	11
BT50 LED Indicator................................................................................................................	11
Single Bluetooth Connection..................................................................................................	12
Two Bluetooth Connections....................................................................................................	13
Disconnect and Remove Your Bluetooth Device....................................................................	14
Edit Your Bluetooth Information..............................................................................................	14
Erase All Bluetooth Pairings...................................................................................................	14
Turn off Bluetooth...................................................................................................................	15
How to Wear...............................................................................................	15
WH62/WH66 Headset.......................................................................................................................	15
How to Replace Ear Cushions...............................................................................................	16
WH63/WH67 Headset.......................................................................................................................	16
Wearing Styles........................................................................................................................	16
Remove the Pre-installed Eartip from the Headset................................................................	19
Earhook & Eartip Assembly...................................................................................................	19
Headband Assembly...............................................................................................................	20
Neckband Assembly...............................................................................................................	22
How to Use.................................................................................................	25

Hardware Overview...........................................................................................................................	25
WH62 Base & Headset Hardware.........................................................................................	26
WH63 Base & Headset Hardware.........................................................................................	28

	| Contents | iii
WH66 Base & Headset Hardware.........................................................................................	30
WH67 Base & Headset Hardware.........................................................................................	31
WH62/WH63 Base Status LEDs.......................................................................................................	32
Status and Busylight LED.................................................................................................................	33
WH66/WH67 Icons and Status Indicators.........................................................................................	33
Adjust the Playback Volume..............................................................................................................	34
How to Reset to Factory...................................................................................................................	35
Reset Configuration on WH62/WH63 Base...........................................................................	35
Reset Configuration on WH66/WH67 Base...........................................................................	35
How to Manage Calls................................................................................	36
Basic Call Usage on Headset...........................................................................................................	37
Basic Call Usage on WH62/WH63 Base..........................................................................................	39
Basic Call Usage on WH66/WH67 Base..........................................................................................	39
Merge Two Calls on WH62/WH63....................................................................................................	40
Merge Two Calls on WH66/WH67....................................................................................................	41
Multi-Headset Conference Calls........................................................................................................	41
Add Headset(s) During a Call................................................................................................	41
Add Headset(s) When the Base is Idle..................................................................................	41
End or Leave a Conference Call............................................................................................	42
Transfer a Call from Desk Phone to Headset...................................................................................	42
Transfer a Call from Headset to Desk Phone...................................................................................	43
Multiple Calls Handling......................................................................................................................	43
Yealink USB Connect................................................................................	44
Manually Pair the Base with the BT50.............................................................................................	44
Download and Install.........................................................................................................................	45
Update Firmware...............................................................................................................................	46
How to Change Settings on WH62/WH63...............................................	47
How to Change Settings on WH66/WH67...............................................	48
Change the Default Outgoing Dialer Device.....................................................................................	48
Change the Default Media Playback Device.....................................................................................	48
Basic Settings....................................................................................................................................	49
Advanced Settings.............................................................................................................................	50
Optional Accessories................................................................................	51
Use the Busylight BLT60...................................................................................................................	52
Charge the Mobile Phone on WH66/WH67 Base.............................................................................	52
Support.......................................................................................................	53

FAQ....................................................................................................................................................	54
Safety Instructions.............................................................................................................................	54

| About This Guide | 4

About This Guide

This guide contains instructions for connecting and using your WH6X headset.

Note: This guide mainly takes the Teams version of WH62/WH66 as an example.

•Summary of Changes

Summary of Changes

• Changes for Guide Version 1.1

Changes for Guide Version 1.1

Major updates have occurred to the following sections:

Revision	Updated Section
The headset cannot be upgraded when the battery is low (< 10%).	Update Firmware
• Switch between headset and speakerphone mode.	Basic Call Usage on Headset
• When the headset disconnects from the base for 1 minute
during a call, the call will automatically hang up.
• The call will automatically switch to the headset channel during
a hands-free call after the headset reconnects.
Long press the mute button on the headset to switch between	WH66 Base & Headset Hardware
headset and speakerphone mode.	WH67 Base & Headset Hardware
Updated Mute Reminder support	Advanced Settings
Added Connection Status support	Use the Busylight BLT60
Updated Ring Tones support	Basic Settings

How to Power on/off

•Power on the Base

•Power on the Headset

•Power off the Base

•Power off the Headset

Power on the Base

| How to Power on/off | 5

About this task

Procedure

Plug the base into a power supply using the supplied power adapter.

For WH62/WH63 base, all LEDs on the base light up and then go off.

For WH66/WH67, the power LED glows red.

Related information

WH66 Base & Headset Hardware

WH67 Base & Headset Hardware

Power on the Headset

Procedure

Do one of the following:

•Hold the Call Control button for 3 seconds.

•Power on the base and dock the headset in the base.

Note: The headset will be charged whenever it is docked in a base that is connected to a power supply.

Related tasks

Power on the Base

Related information

Hardware Overview

| Pair the Headset with Base | 6

Power off the Base

Procedure

1.For WH62/WH66/WH67 base, unplug the power adapter.

2.For WH63 base, unplug the power adapter and disconnect from the USB device.

Power off the Headset

Procedure

Undock the headset and hold the Call Control button for 3 seconds. You hear a "power off" tone indicating headset status.

Note: Power off the headset will only disconnect the connection between the base and the headset, but will not delete the pairing information between the base and the headset.

Pair the Headset with Base

Before you begin

The base has been connected to a power supply.

Procedure

Dock the headset in a base.

Results

The headset is successfully paired with the base. The LED on the headset glows green for 5 seconds, and then indicates the charging status.

Note: You can pair up to four headsets to one base. After the headset is paired, it will keep paired even you undock the headset.

Related tasks

Add Headset(s) During a Call

Add Headset(s) When the Base is Idle

How to Connect WH62/WH63

You can connect one or both of the desk phone and the PC.

•WH62/WH63 Port Overview

•Connect to PC via USB Cable

•Connect to Desk Phone via USB Cable

| How to Connect WH62/WH63 | 7

WH62/WH63 Port Overview

Connect to PC via USB Cable

Procedure

1. Connect one end of the USB cable to the PC port of the base.

| How to Connect WH62/WH63 | 8

2. Connect the remaining end of the USB cable to the USB port of the PC.

Note: For more information on the compatible PC, refer to the specific compatible guide.

Important: You need to connect the PC to the micro USB port of the base marked with the text "PC".

Connect to Desk Phone via USB Cable

Procedure

1. Connect one end of the USB cable to the USB port of the base.

| How to Connect WH66/WH67 | 9

2. Connect the remaining end of the USB cable to the USB port of the desk phone.

Note: For more information on compatible desk phones, refer to the specific compatible guide. If you want to connect to Yealink T3 series phones, you need to purchase Yealink EHS35 wireless headset adapter separately.

How to Connect WH66/WH67

•WH66/WH67 Port Overview

•Connect to PC/Desk Phone via the Included USB Cable

•Connect to PC/Desk Phone/Smartphone via Bluetooth

| How to Connect WH66/WH67 | 10

WH66/WH67 Port Overview

Connect to PC/Desk Phone via the Included USB Cable

Procedure

1. Connect one end of the included USB cable to the PC port of the base.

| How to Connect WH66/WH67 | 11

2. Connect the remaining end of the USB cable to the USB port of the PC/desk phone.

Note: For more information on compatible PC and desk phones, refer to the specific compatible guide.

Important: You need to connect the PC to the USB port of the base marked with the text "PC".

Connect to PC/Desk Phone/Smartphone via Bluetooth

You can connect your WH66/WH67 base to PC, desk phone, or smartphone via Bluetooth. And then you can use your headset to perform call controls for the softphone/smartphone.

The base can save the pairing information of 8 Bluetooth devices connected recently.

•BT50 LED Indicator

•Single Bluetooth Connection

•Two Bluetooth Connections

•Disconnect and Remove Your Bluetooth Device

•Edit Your Bluetooth Information

•Erase All Bluetooth Pairings

•Turn off Bluetooth

BT50 LED Indicator
	BT50 LED Indicator
	LED Indicator	Description
	Flashing blue	Bluetooth connecting
	Solid blue	Bluetooth connected
	Off	Bluetooth disconnected

| How to Connect WH66/WH67 | 12

Single Bluetooth Connection

You can connect to PC, smartphone, or Bluetooth headset via Bluetooth.

•Connect to PC

•Connect to Smartphone

•Connect to Desk Phone

Connect to PC

You can connect the base to PC via Bluetooth dongle BT50. The base and the BT50 are pre-paired and ready to use out of the box. The Bluetooth range is 30m/100ft.

About this task

Note: If you connect the base to PC via built-in Bluetooth, the base can only support voice pickup and audio playback.

Procedure

Connect the BT50 into a USB port on your PC.

After a successful connection, the BT50 LED indicator glows blue.

Note: To manually pair the base with the BT50, please use Yealink USB connect. For more information on the compatible PC, refer to the specific compatible guide.

Related tasks

Manually Pair the Base with the BT50

Connect to Smartphone

You can connect the base to a smartphone via built-in Bluetooth.

| How to Connect WH66/WH67 | 13

Procedure

1.Do the following:

•For Teams version:

Tap or the user account avatar, and tap Bluetooth.

•For UC version:

Tap .

The base automatically enters the pairing mode.

2. On your smartphone, turn on Bluetooth and select Yealink WH66/Yealink WH67.

Note: The Yealink WH66/Yealink WH67 is the default device name. You can edit the base's Bluetooth device name. For more information on the compatible smartphone, refer to the specific compatible guide.

Related tasks

Edit Your Bluetooth Information

Connect to Desk Phone

You can connect the base to your desk phone via Bluetooth.

Procedure

1.Do the following:

•For Teams version:

Tap or the user account avatar, and tap Bluetooth.

•For UC version:

Tap .

The base automatically enters the pairing mode.

2. On your desk phone, turn on Bluetooth and select Yealink WH66/Yealink WH67.

Note: If your desk phone does not support Bluetooth or you do not want to use the built-in Bluetooth, you can connect the base via the pre-paired BT50. To manually pair the base with the BT50, please use Yealink USB connect. For more information on compatible desk phones, refer to the specific compatible guide.

Related tasks

Manually Pair the Base with the BT50

Two Bluetooth Connections

You can connect up to two Bluetooth devices at the same time.

| How to Connect WH66/WH67 | 14

Disconnect and Remove Your Bluetooth Device

You can disconnect your Bluetooth device from your base and still keep it paired. When you disconnect a Bluetooth device, it remains paired so that you can reconnect it to your base. You can also remove your Bluetooth device so that it is no longer paired or connected to the base.

Procedure

1.Do the following:

•For Teams version:

Tap or the user account avatar, and tap Bluetooth.

•For UC version: Tap .

2.Tap the connected Bluetooth device, or tap and select Disconnect.

After you disconnect the device, "Disconnected" displays below the corresponding device.

3.Tap , and select Remove.

The screen prompts you whether to remove the device.

4.Confirm the action.

Edit Your Bluetooth Information

You can change the base's Bluetooth device name to identify your base to other devices.

Procedure

1.Do the following:

•For Teams version:

Tap or the user account avatar, and tap Bluetooth.

•For UC version: Tap .

2.Tap My Bluetooth Information.

3.Select / to edit the device name.

Note: When the Bluetooth is turned off or is starting, you cannot edit the Bluetooth device name.

Erase All Bluetooth Pairings

You can erase all saved Bluetooth device pairings.

| How to Wear | 15

Procedure

1.Do the following:

•For Teams version:

Tap or the user account avatar, and tap Bluetooth.

•For UC version:

	Tap		.
2.	Tap	/	.
	The screen prompts you whether to clear the list of paired devices.
3.	Confirm the action.

Turn off Bluetooth

Procedure

1.Do the following:

•For Teams version:

Tap or the user account avatar, and tap Bluetooth.

•For UC version: Tap .

2.Turn off Bluetooth.

How to Wear

•WH62/WH66 Headset

•WH63/WH67 Headset

WH62/WH66 Headset

The headset can be worn with the microphone on the left or the right.

| How to Wear | 16

If necessary, you can bring the microphone closer or farther from your mouth.

•How to Replace Ear Cushions

How to Replace Ear Cushions

WH63/WH67 Headset

Your headset comes configured for your right ear with a pre-installed large eartip. You can also configure your headset for your left ear, install a different sized eartip and earhook, install the headband, or install the neckband.

•Wearing Styles

•Remove the Pre-installed Eartip from the Headset

•Earhook & Eartip Assembly

•Headband Assembly

•Neckband Assembly

Wearing Styles

There are four wearing styles for WH63/WH67 headset.

| How to Wear | 17

•Eartip wearing style: faster to wear

•Earhook & Eartip wearing style: enhance wearing stability