Yealink W80DM DECT Manager Base Station User Guide [EN]

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Table of Contents

Getting Started

Hardware Overview

W80DM/W80B Hardware W56H Hardware W53H Hardware CP930W Hardware DD Phone Hardware Power LED Indicator on the W56H/W53H/DD Phone

Menu on the W56H/W53H

Main Menu

Entering the Main Menu Accessing the Main Menu Feature

Submenu

Accessing a Submenu Feature

Returning to Idle Screen

Screen and Icons

Idle Screen W56H/W53H Line Status Screen CP930W/DD Phone Calls Screen Icons on the Idle Screen W56H/W53H Icons on the Calls Screen W56H/W53H Icons on the Line Status Screen

Rechargeable Battery

Viewing the Power Status

Entering Characters on the W56H/W53H

Setting the Input Modes Entering Data on the W56H/W53H

Entering Data on the CP930W/DD Phone

10 10 11 12 14 16 17 17 17 18 19 19 19 20 20 20 21 22 22 23 23 23 24 24 24 24 25

Registering the Handset

Registering Handsets at the DECT Manager Selecting a System to Connect

Call Features

Placing Calls

Placing External Calls

Placing an External Call

Placing Multiple External Calls Placing a Call from the Call History Placing a Call from the Directory Placing a Call with a Speed Dial Key

Assigning a Speed Dial Number

26 26

27 27 27 28 28 28 28 28

Yealink W80 DECT IP Multi-Cell System User Guide

Changing a Speed Dial Number

Deleting a Speed Dial Number

Calling a Contact Using a Speed Dial Key Redial

Redialing a Number

Redialing the Last Dialed Number

Adding a Dialed Number to Local Directory

Deleting a Redial Record

Deleting All Redial Records Placing an Anonymous Call

Answering Calls

Answering a Call Answering a Call When in a Call Answering a Call Automatically

Disabling Call Waiting Switching Among the Receiver, Handsfree and Headset Modes Silencing or Rejecting Incoming Calls

Silencing a Call Rejecting a Call Manually Rejecting Anonymous Calls Rejecting Calls with Do Not Disturb (DND)

Rejecting Calls with DND

Ending Calls Muting/Unmuting Audio Holding and Resuming Calls

Holding a Call Resuming a Held Call

Call Forward

Forwarding Incoming Calls

Transferring Calls

Performing a Blind Transfer Performing a Semi-Attended/Attended Transfer

Conference Calls

Local Conference

Setting Up a Local Conference Call

Merging Two Calls into a Conference

Muting or Unmuting a Conference Call

Ending a Conference Call Network Conference

Setting Up a Network Conference

Inviting another Party into an Active Conference Call

Holding/Resuming a Conference Call

Ending a Conference Call

Recording Using an SD Card

Recording a Call

29 29 29 29 30 30 30 30 30 31 31 31 31 32 32 32 32 32 33 33 33 33 33 34 34 34 34 34 35 35 35 35 36 36 36 36 36 37 37 37 37 37 38 38 38

Table of Contents

Pausing/Resuming a Recording Stopping a Recording Managing the Recordings

Listening to a Recording

Pausing/Resuming a Playback

Fast Forwarding/Rewinding a Playback

Deleting a Recorded Call Viewing the Available Recording Time

Advanced Call Features

Call Park and Call Retrieve

Parking or Retrieving a Call in the FAC Mode

Parking a Call in the FAC Mode

Retrieving a Parked Call in the FAC Mode Parking or Retrieving a Call in the Transfer Mode

Parking a Call in the Transfer Mode

Retrieving a Parked Call in the Transfer Mode Retrieving a Call with a Retrieve Key

Shared Line

State Indicator of Shared Line Placing Calls on a Shared Line Answering Calls on a Shared Line Placing a Call on Public Hold Placing a Call on Private Hold Retrieving a Held Call on a Shared Line Barging in an Active Call on a Shared Line Pulling a Shared Call on a Shared Line

Voice Mail

Setting the Voice Mail Code Leaving Voice Mails Listening to Voice Mails

38 39 39 39 39 40 40 40

41 41 41 41 42 42 42 43 43 43 44 44 44 45 45 45 45 45 46 46 46

Getting Started

Before you use your phone, take some time to get familiar with its features and user interface.

Note: This guide mainly takes W56H as an example. Due to different LCD specifications and parameters, the graphics dis-

played on the other handsets may be different.

Topics

Hardware Overview Menu on the W56H/W53H Screen and Icons Rechargeable Battery Entering Characters on the W56H/W53H

Hardware Overview

Understanding the phone hardware helps you easily use the phone's features.

Topics

W80DM/W80B Hardware W56H Hardware W53H Hardware CP930W Hardware DD Phone Hardware Power LED Indicator on the W56H/W53H/DD Phone

W80DM/W80B Hardware

No. Item Description

1 Device Key Long press for 20 seconds to reset the device to factory configurations.

Yealink W80 DECT IP Multi-Cell System User Guide

No. Item Description

2 LAN LED

3 ROLE LED Indicates the device role.

4 DECT LED For W80B, indicates the connection status to the DECT manager (DM).

• Indicates the power status.

• Indicates the LAN connection status.

W56H Hardware

Item Description

1 Receiver Receives audio in receiver mode.

2 Power LED indicator Indicates call status, message status, and charging status.

3 Phone Screen Shows information.

4 Soft Keys Access the function directly. It depends on the operating situation.

5 Message Key Accesses the voice mail or missed call.

• Switches among the receiver, headset, and handsfree modes.

6 Speakerphone Key

7 Navigation Keys Scroll through information or options on the screen.

• Answers an incoming call.

• Places a call in handsfree mode.

Item Description

8 OK Key Confirms actions or enters the main menu.

• Press briefly to return to the previous screen.

• Long press to return to the idle screen.

9 On-hook Key/Power Key

10 Off-hook Key

11 Keypad Provides digits, letters and special characters.

12 TRAN Key Transfers a call to another party.

13 Mute Key Toggles mute feature on or off.

14 Microphone Picks up audio.

• Press to turn the handset on.

• Long press on the idle screen to turn the handset off.

• Cancels actions or ends a call.

• Rejects an incoming call.

• Answers an incoming call.

• Enters the redial calls list.

• Places a call in receiver or headset mode.

Getting Started

15 Speaker Outputs audio in handsfree mode.

16 3.5mm Headset Jack Connects a standard 3.5mm headset.

W53H Hardware

Yealink W80 DECT IP Multi-Cell System User Guide

Item Description

1 Receiver Receives audio in receiver mode.

2 Power LED indicator Indicates call status, message status, and charging status.

3 Phone Screen Shows information.

4 Soft Keys Access the function directly. It depends on the operating situation.

5 Message Key Accesses the voice mail or missed call.

• Switches among the receiver, headset, and handsfree modes.

6 Speakerphone Key

7 Navigation Keys Scroll through information or options on the screen.

8 OK Key Confirms actions or enters the main menu.

9 On-hook Key/Power Key

10 Off-hook Key

• Answers an incoming call.

• Places a call in handsfree mode.

• Press briefly to return to the previous screen.

• Long press to return to the idle screen.

• Press to turn the handset on.

• Long press on the idle screen to turn the handset off.

• Cancels actions or ends a call.

• Rejects an incoming call.

• Answers an incoming call.

• Enters the redial calls list.

• Places a call in receiver or headset mode.

11 Keypad Provides digits, letters and special characters.

12 TRAN Key Transfers a call to another party.

13 Mute Key Toggles mute feature on or off.

14 Microphone Picks up audio.

15 Speaker Outputs audio in handsfree mode.

16 3.5mm Headset Jack Connects a standard 3.5mm headset.

CP930W Hardware

Getting Started

NO. Item Description

Three Internal Micro-

phones

2 Mute Touch Key

3 Speaker Provides speakerphone audio output.

4 LCD Screen Shows information about calls, messages, soft keys, time, date and other relevant data.

Provide 20-feet (6 meters) and 360-degree sound pickup.

•Toggles mute feature.

•Indicates phone and call status.

Yealink W80 DECT IP Multi-Cell System User Guide

NO. Item Description

5 Soft Keys Labeled automatically to identify their context-sensitive features.

6 On-hook Key Ends a call, returns to the idle screen or turns off the phone.

Provides the digits, letters, and special characters in context-sensitive applications. It is

7 Touch Keypad

8 Volume Key(+) Increases the volume of the speaker, ringer or media.

9 Volume Key(-) Decreases the volume of the speaker, ringer or media.

10 Off-hook Key Enters the dialing screen, places a call or answers a call.

11 Bluetooth Key Enters the Bluetooth setting screen.

12 Confirms actions or answers incoming calls.

possible to open a menu option directly by tapping the number button that corresponds to the position of the option in the menu.

15 Security Slot

16 Micro USB Port

17 Micro SD Slot Allows you to connect an SD card to record calls and play recordings on the phone.

• Scrolls through the displayed information upwards.

• Accesses the Intercom list screen when the phone is idle.

• Scrolls through the displayed information downwards.

• Views the Directory list when the phone is idle.

Allows you to connect a universal security cable to your phone so you can lock down your phone. The phone will not be removed after locked.

Allows you to connect a PC and turn your phone into an external speaker and microphone for your PC.

DD Phone Hardware

Getting Started

NO. Item Description

1 Phone Screen Shows a screen with backlight that enables you to view menus and data.

2 Power LED Indicator Indicates call status, message status and system status.

3 Line Keys Access your phone outgoing lines and features.

HEADSET Key

MUTE Key

MESSAGE Key Accesses your voice messages.

REDIAL Key Redials a previously dialed number.

5 Speakerphone Key

6 Volume Key Adjust the volume of the handset, headset, speaker.

Toggles the headset on or off. The LED indicator glows green when the headset is activated.

Toggles the microphone on or off. The LED indicator glows green when the mute feature is activated.

Toggles the speakerphone (hands-free) mode on or off. The LED indicator glows green when the speakerphone is activated.

7 Keypad Keys

8 Navigation Keys

Allow you to enter numbers, letters, and special characters. If a menu item has an index number, you can use the keypad keys to select the item.

• Scroll through information or options displayed on the screen.

• Access History and Directory respectively.

Yealink W80 DECT IP Multi-Cell System User Guide

NO. Item Description

OK Key Confirms actions or answers incoming calls.

Cancel Key Cancels actions or rejects incoming calls.

9 Soft Keys

10 Speaker Provides ringer and speakerphone audio output.

11 Reversible Tab

12 Hookswitch

Access the function displayed on the screen above the soft keys. The soft keys change depending on what you are doing at the time.

Secures the handset in the handset cradle when the phone is mounted vertically. For more information on how to adjust the reversible tab, refer to

Quick Installation Guide for Yealink IP Phones

Connects or disconnects the phone from the phone line. The hookswitch is automatically activated when a user lifts the handset from the cradle to get a dial tone.

Power LED Indicator on the W56H/W53H/DD Phone

LED Status Description

Solid red The handset is charging.

Fast flashing red (300ms) The handset is ringing.

Slowly flashing red (1s) The handset receives a voice mail or has a missed call.

The handset is powered off.

Off

The handset is idle. The handset is fully charged. (W56H/W53H only)

Yealink Wall Mount

Menu on the W56H/W53H

The handset provides a variety of features that are grouped into the menu.

Topics

Main Menu Submenu Returning to Idle Screen

Main Menu

The main menu is the top menu, which consists of seven menu items: Status, Intercom, Voice Mail, Call Features, Directory, Settings, and History.

No. Description

Getting Started

1 Menu item you selected.

Menu icon:

: Status—To view the status information of DM, handset, and line.

: Intercom—Not available in the multi-cell system.

: Voice Mail—To set and view voice mail(s).

3 Soft key label.

Topics

Entering the Main Menu Accessing the Main Menu Feature

: Call Features—To access the features of Call Forward, Do Not Disturb, Call Waiting, Anon.Call Rejection, and

Anonymous Call.

: Directory—To access the directory and manage the contacts.

: Settings—To personalize the setting of your handset.

: History—To access the call history list.

Entering the Main Menu

You can enter the main menu to view the features.

Procedure

1. Pressthe OK key when the handset is idle.

The main menus are displayed on the screen as icons.

Yealink W80 DECT IP Multi-Cell System User Guide

Accessing the Main Menu Feature

After entering the main menu, you can use the navigation keys to access the desired menu.

Procedure

1. Press the OK key when the handset is idle.

The main menus are displayed on the screen as icons.

2. Press the navigation keys to select a different menu icon.

The name of the associated menu appears on the top of the screen.

3. PressOK to open the selected menu.

Note: You can only access Status and Settings if the handset is not registered to a base station.

Related Topic

Appendix A- Menu Structure

Submenu

The functions in the submenus are displayed as lists. You can open the submenu to access a function.

For example, if you select the Settings menu, the submenu is displayed below:

Topic

Accessing a Submenu Feature

After entering a certain menu, you can use the navigation keys to access the desired submenu.

Procedure

1. Press the up and down navigation keys to highlight the desired submenu.

2. Press OK to open the submenu.

3. Press the On-hook key or Back to return to the previous screen.

Getting Started

Returning to Idle Screen

Procedure

1. Long pressthe On-hookkeyto quickly exit the menu and return to the idle screen.

Screen and Icons

The user screens and icon indicators can help you navigate and understand the important information on the phone's status.

Topics

Idle Screen W56H/W53H Line Status Screen Icons on the Idle Screen CP930W/DD Phone Calls Screen W56H/W53H Icons on the Calls Screen W56H/W53H Icons on the Line Status Screen

Idle Screen

The idle screen is made up of the signal strength, battery status, status bar, handset name, and soft keys. The time & date is displayed in the middle of the screen.

W56H/W53H

CP930W

Yealink W80 DECT IP Multi-Cell System User Guide

l Default Account: Indicates the local name or number. l Signal Strength:

Weak to strong:

No reception:

l Battery Status:

DD Phone

Low to full: Need Charging:

l Status Bar: Displays the feature status icons. The status icons are displayed when features are activated. l Handset Name: Displays the registered handset name. l Soft Keys: The soft key labels on the screen directly above the soft keys show the functions available at that par-

ticular moment.

Related Topic

Icons on the Idle Screen

W56H/W53H Line Status Screen

The line status screen is made up of the line and line status.

When the handset is idle, you can press Line to enter the line status screen. The line status screen is displayed below:

Getting Started

l Line: Display the corresponding line (display user name by default). l Line Status: Display the icon of line status. The icon indicates the corresponding feature assigned to the line.

Related Topic

W56H/W53H Icons on the Line Status Screen

CP930W/DD Phone Calls Screen

All of your active and held calls are displayed on the calls screen.

Icons on the Idle Screen

By viewing the icons on the idle screen, you can easily get the current phone status, such as message status.

W56H/W53H:

Icons Description Icons Description

The ringer volume is 0 and the phone is in the silent mode.

The phone has turned the Call Forward feature on.

The keypad is locked.

CP930W:

Icons Description Icons Description

The ringer volume is 0 and the phone is in the silent mode.

The phone has turned the Call Forward feature on.

The keypad is locked.

The phone has new voice mails.

The phone has turned the Do Not Disturb (DND) feature on.

The phone has turned the DND feature on.

The phone has new voice mails.

The phone failed to register to a base station.

The phone is in the Speakerphone (hands-free) mode.

The phone has registered to a base station successfully.

The phone has enabled the Bluetooth feature. The battery is not inserted into the phone.

The Bluetooth-enabled mobile phone is paired and connected to the phone.

The SD card is connected to the phone.

Yealink W80 DECT IP Multi-Cell System User Guide

Icons Description Icons Description

The phone is Recording a call or a conference. The phone has missed calls.

The recording is paused.

DD Phone:

Icons Description Icons Description

Speakerphone (hands-free) mode

Call Forward Voice Mail

Handset mode Missed Calls

Headset mode Phone Lock

Ringer volume is 0

Do Not Disturb (DND)

W56H/W53H Icons on the Calls Screen

By viewing the icons in the calls screen, you can easily get the current call status, such as audio output mode status.

Icons Description Icons Description

Receiver Mode On Headset Mode On

Handsfree Mode On Contact

Call Hold Call Mute

Conference Call

W56H/W53H Icons on the Line Status Screen

Each icon in the line status screen indicates the corresponding feature assigned to the line.

Icons Description Icons Description

Call Forward Do Not Disturb (DND)

Anonymous call rejection is enabled Anonymous call is enabled

Rechargeable Battery

The phone comes with a charged battery, but it may need recharging to full capacity depending on how long it has been in storage.

A fully-charged battery provides talk time of about 24 hours or 15 days of standby time.

Topics

Viewing the Power Status

Getting Started

Viewing the Power Status

When the phone is idle, you can check the battery's remaining capacity.

Procedure

1. Navigate to Menu > Status > Power Status.

The screen shows the remaining talk time and standby time.

Entering Characters on the W56H/W53H

You can enter and edit data in the corresponding field using the handset keypad. The input modes are selectable.

Topics

Setting the Input Modes Entering Data on the W56H/W53H Entering Data on the CP930W/DD Phone

Setting the Input Modes

The handset provides you with 12 input modes, and different input mode provides different characters.

The default input modes are Abc, 123, ABC and abc. You can enable the input modes used frequently and switch among them if needed.

Procedure

1. Navigate to OK > Settings > Display > Input Method.

2. Select the desired input mode, and then press Change.

Entering Data on the W56H/W53H

In corresponding input mode, you can press the keypad repeatedly to view the character (or numbers) options and press more times to highlight the desired character (or number), the available characters under each key are displayed at the left bottom of the phone screen.

The following table describes how to enter different characters using the keypad keys:

If you want to Then you can

Press to switch among input modes.

Switch among input modes.

The current input mode is displayed at the right bottom of the phone screen.

Enter letters.

Enter special characters.

Delete the text.

Press a key one or more times (depending on what input mode you’re in) to enter the possible characters that are displayed on the keypad key.

Press to enter the space character or the following special characters: _’ ” = / \ ^ ; : , . - + * # § % & @ ? ! ¿ ¡ () {} [] < > ¥￡$| ~ ¤

Press :

l If it is in the uppercase (ABC), uppercase and lowercase (Abc) or lowercase (abc)

input modes, it will provide space character and the following special characters: . , ? ! 0

l If it is in the numeric (123) input mode, it will only provide the digit 0. l Long press the key to enter the character +.

Press or to position the cursor to the right of the text you want to delete, and then press Del to delete one character at a time or long press to delete all characters.

Yealink W80 DECT IP Multi-Cell System User Guide

Entering Data on the CP930W/DD Phone

The following table describes how to enter different characters using the keypad keys.

Task Action

Switch input modes Press the ABC, abc, Abc, 2aB, or 123 soft key to switch the input modes.

Select ABC, abc, 2aB, or Abc mode. On the DD phones, press the keys labeled with letters until your desired letter appears.

Enter alphas

Enter numbers Select 123 mode, press the corresponding keys.

Enter special characters

Insert space Select ABC, abc, 2aB, or Abc mode, press the 0 key.

Move cursor

Delete one or more characters

On the CP930W, press a keypad key repeatedly to view the character options and stop when the letter you want to enter is displayed in the field. Wait one second, and then enter the next letter.

Select ABC, abc, 2aB, or Abc mode, press * key or # key one or more times to enter one of the following special characters:

* key: *.,'?!\-()@/:_;+&%=<>￡ $¥¤[]{}~^¡¿§#"| # key: #

In 123 mode, you can press the * key to choose the following special characters: .*:/@[].

Press or to position the cursor.

On the DD phones, position the cursor to the right of the character, and select the Delete soft key. On the CP930W, press the Delete soft key.

Registering the Handset

You need to register your handset to the DECT manager (DM) if you want to use the basic functions of the DECT multicell system.

Topics

Registering Handsets at the DECT Manager Selecting a System to Connect

Registering Handsets at the DECT Manager

After your system administrator has set the DM to the registration mode via the web user interface, you can register handsets to the DM.

Procedure

1. Do one of the following:

l Press the Reg soft key on the handset to register quickly. l Press OK > Register Handset and then select the desired base to register the handset. l Press OK > Settings > Registration > Register Handset and then select the desired base to register the handset.

After registration, the handset prompts “Handset Subscribed”.

Note: The default base PIN is 0000.

Selecting a System to Connect

You can connect the handset to a desired system manually, or allow the handset to connect the registered system with the greatest signal strength automatically.

Procedure

1. Navigate to OK > Settings > Registration > Select Base.

The phone screen displays all systems that the handset is registered to and the BestBase option.

2. Select the desired system or BestBase, and then press Select.

Call Features

You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a conference call and perform other basic call features.

Topics

Placing Calls Answering Calls Switching Among the Receiver, Handsfree and Headset Modes Disabling Call Waiting Silencing or Rejecting Incoming Calls Ending Calls Muting/Unmuting Audio Holding and Resuming Calls Call Forward Transferring Calls Conference Calls Recording Using an SD Card

Placing Calls

After the handset is registered successfully, you can use your handset to place an external call.

The handset can keep 2 calls at one time at almost, one (associated with the audio) active and the other one on hold.

Topics

Placing External Calls Placing a Call from the Call History Placing a Call from the Directory Placing a Call from the Shared Directory Placing a Call with a Speed Dial Key Redial Placing an Anonymous Call

Placing External Calls

You can place external calls on the handset. External calls based on the public telephone network require the SIP lines.

Topics

Placing an External Call Placing Multiple External Calls

Placing an External Call

You can use the phone to place an external call.

Procedure

1. Do one of the following:

l Enter the desired number using the keypad. l PresstheSpeakerphonekey to enter the pre-dialing screen.

Enter the desired number using the keypad.

Yealink W80 DECT IP Multi-Cell System User Guide

2. Press OK, Speakerphone key or Off-hook key to dial out.

Placing Multiple External Calls

When you are in a call, you can hold your current call and place a new call.

Procedure

1. Select New Call.

2. Enter the contact number.

3. Press the OK key.

Note: You can select Options > Directory, and then select a contact from the directory to dial out.

Placing a Call from the Call History

You can place calls to contacts from the History list, which contains the calls that were recently placed, answered, or missed.

Procedure

1. Press History or navigate to OK > History.

The phone screen displays all call records.

2. Highlight a contact and select the Off-hook key.

Placing a Call from the Directory

You can place a call to a contact directly from your directory.

Procedure

1. Navigate to OK > Directory.

2. Select the desired directory.

3. Highlight the desired contact and select the Off-hook key. If the selected contact has multiple numbers, highlight the desired number, and select OK.

Related Topic

Searching for Contacts

Placing a Call with a Speed Dial Key

You can quickly dial a number by using a speed dial key without entering the directory.

Topics

Assigning a Speed Dial Number Changing a Speed Dial Number Deleting a Speed Dial Number Calling a Contact Using a Speed Dial Key

Assigning a Speed Dial Number

You can assign a contact number as a speed dial number to the digit key. A maximum of 8 speed dial numbers are allowed.

Before You Begin

The assigned number should exist in the directory.

Procedure

1. Navigate to OK > Settings > Telephony > Speed Dial

The phone screen displays all available speed dial keys (2-9).

2. Select the desired digit key, and then press Assign.

3. Select the desired contact from the directory.

4. Press OK to assign the number to the selected Speed Dial key.

If the selected contact has multiple numbers, select the desired number, press OK.

Changing a Speed Dial Number

You can change the current speed dial number to a new desired one.

Before You Begin

The assigned number should exist in the directory.

Procedure

1. Navigate to OK > Settings > Telephony > Speed Dial.

2. Select an assigned Speed Dial key.

3. Press Options, and then select Change.

4. Select a contact number from the directory.

5. Press OK to change the assigned speed dial number.

Call Features

Deleting a Speed Dial Number

When you no longer use the speed dial number, you can delete it.

Procedure

1. Navigate to OK > Settings > Telephony > Speed Dial.

2. Select the desired Speed Dial key.

3. Press Options, and then select Clear Key.

Calling a Contact Using a Speed Dial Key

After you have assigned the speed dial number, you can place a call to a contact directly by pressing it.

Procedure

1. Long press the Speed Dial key (digit key 2-9) when the handset is idle.

The number assigned to this Speed Dial key is dialed out.

Redial

The redial list stores the last twenty dialed phone numbers. When the memory of the redial list is full, the handset will automatically erase the oldest one when a new number is dialed. You can redial a call from the redial list.

Topics

Redialing a Number Redialing the Last Dialed Number Adding a Dialed Number to Local Directory Deleting a Redial Record Deleting All Redial Records

Yealink W80 DECT IP Multi-Cell System User Guide

Redialing a Number

The handset keeps a record of all the placed calls. You can call the recently dialed phone number.

Procedure

1. Press the Off-hook key when the handset is idle to access the redial list.

2. Select a record.

3. Press the Off-hook key or Speakerphone key to dial out.

Tip:Before placing an external call, you can press Options > Edit Before Call to edit the phone number.

Redialing the Last Dialed Number

You can quickly redial the last dialed number by the Off-hook key.

Procedure

1. Press the Off-hook key twice when the handset is idle.

A call to your last dialed number is attempted.

Adding a Dialed Number to Local Directory

You can add a dialed external call number to the Local Directory or update the number for an existing contact.

Procedure

1. PresstheOff-hookkey when the handset is idle to access the redial list.

2. Select the desired record.

3. Press Options, and then select Add To Local > New Entry.

4. Select the type you want to add the number to.

5. Edit the corresponding fields.

6. Press Save.

Tip:You can select Add To Local > Update Existing to add the number to an existing contact or update the existing con-

tact information.

Deleting a Redial Record

You can delete any record from the redial list.

Procedure

1. Pressthe Off-hookkey when the handset is idle to access the redial list.

2. Select a record.

3. Press Options, and then select Delete.

Deleting All Redial Records

You can delete all redial records at once.

Procedure

1. PresstheOff-hookkey when the handset is idle to access the redial list.

2. Press Options > Delete All.

The phone prompts whether to delete all records.

3. Press Yes.

Call Features

Placing an Anonymous Call

You can hide your name and number when you place a call. As a result, the callee receives an anonymous call without caller identity.

Before You Begin

Contact your system administrator to find out if this feature is available on your phone.

Procedure

1. Navigate to OK > Call Features > Anonymous Call.

2. Turn on Local Anonymous.

3. Place a call.

The callee is prompted with an incoming call from anonymity. If the callee enables anonymous rejection feature, you may be prompted that the callee does not accept calls from

an anonymous number.

Related Topic

Rejecting Anonymous Calls

Answering Calls

When you receive a call, you can choose to answer it manually or automatically.

Topics

Answering a Call Answering a Call When in a Call Answering a Call Automatically

Answering a Call

When you receive an incoming call, the phone rings and the screen displays the information of the incoming call. You can choose to answer the incoming call.

Procedure

1. Do one of the following:

l Press the Off-hook key or Accept or Answer. l Press the Speakerphone key . l If a headset is connected, press Accept.

Related Topic

Switching Among the Receiver, Handsfree and Headset Modes

Answering a Call When in a Call

You can answer a call when there is already an active call on your phone.

When you are in an active call and an incoming call arrives on the phone, a call waiting tone beeps, and the incoming call information is displayed.

Procedure

Yealink W80 DECT IP Multi-Cell System User Guide

1. On the W56H/W53H, press the down navigation key to select the incoming call.

2. Select Answer.

The active call is placed on hold, and the incoming call becomes active.

Note: You can disable the call waiting feature to reject the incoming call automatically during a call.

Related Topic

Disabling Call Waiting

Answering a Call Automatically

When the handset is placed in the charger, you can simply answer the incoming calls by picking up the handset from the charger without pressing the Off-hook key.

It is only applicable to W56H/W53H.

Procedure

1. Navigate to OK > Settings > Telephony > Auto Answer.

2. Press Change to select the Auto Answer check box (the default status is checked).

Disabling Call Waiting

If the call waiting feature is disabled, when there is already a call, the new incoming call will be rejected automatically.

Procedure

1. Navigate to OK > Call Features > Call Waiting.

2. Select Disabled from the Status field.

Switching Among the Receiver, Handsfree and Headset Modes

You can place a call using the following call modes:

l Receiver mode—pressing the Off-hook key to dial out. l Handsfree mode—pressing the Speakerphone key to dial out. l Headset mode—connecting a standard 3.5mm headset.

Silencing or Rejecting Incoming Calls

When you receive an incoming call, you can choose to silence or reject the call instead of answering.

Topics

Silencing a Call Rejecting a Call Manually Rejecting Anonymous Calls Rejecting Calls with Do Not Disturb (DND)

Silencing a Call

You can silence a call to stop your phone from ringing. Even if you silence the call, the incoming call notification continues to be displayed on your phone.

Procedure

Call Features

1. Select Silence.

Rejecting a Call Manually

You can reject a call manually, and the call may be sent to voice mail. The rejected calls are displayed in the Received Calls list in your History list.

Procedure

1. Select the On-hook key.

Rejecting Anonymous Calls

You can reject incoming calls from the callers who have hidden their identities. As a result, your phone will not ring and you will not be notified of an attempted call.

Procedure

1. Navigate to OK > Call Features > Anon.Call Rejection.

2. Turn on Anonymous Rejection.

3. Select Save.

Related Topic

Placing an Anonymous Call

Rejecting Calls with Do Not Disturb (DND)

You can enable DND to reject all incoming calls automatically when you do not want to be interrupted.

Note: Check with your system administrator to find out if the DND feature is available on your phone.

Topics

Rejecting Calls with DND

You can activate DND for specific lines. The phone will reject all incoming calls automatically.

Procedure

1. Navigate to OK > Call Features > Do Not Disturb.

2. Select Enabled from the Status field.

3. Select Save.

The status bar displays the DND icon.

You can press the Line soft key when the handset is idle to check the line status.

Ending Calls

You can end the current call at any time.

Procedure

Press .

Yealink W80 DECT IP Multi-Cell System User Guide

Muting/Unmuting Audio

You can mute the microphone during an active call so that the other party cannot hear your discussion with your colleagues.

Procedure

1. Press the mutekeyduring a call to turn off the microphone.

The call is muted, and the mute icon is displayed on the phone screen.

2. Press themutekey again to unmute.

The mute icon disappears from the phone screen.

Holding and Resuming Calls

You can place an active call on hold and resume the call when you are ready. When you place a call on hold, the held party may hear the music played by its sever.

Topics

Holding a Call Resuming a Held Call

Holding a Call

You can place an active call on hold on your phone.

Procedure

1. Press Options during a call, and then select Hold.

Note: When you have multiple calls on the phone and the current call is held, you can press the up or down navigation key

to swap to the active call.

Resuming a Held Call

You can view and resume a held call on the phone.

Procedure

1. Press Resume, the Speakerphone key or Off-hook key.

If multiple calls are placed on hold, select the desired call first.

Note: When you have multiple calls on the phone and the current call is active, you can press the up or down navigation key

to swap to the held call.

Call Forward

You can enable call forward feature on a per-line basis. The handset will forward incoming calls of the line to another party.

There are three forwarding types:

l Always Forward: Incoming calls are immediately forwarded. There is no prompt on the phone screen when the line

receives an incoming call. The incoming call is logged in the Received list.

l Busy Forward: Incoming calls are forwarded when the line is busy. l No Answer Forward: Incoming calls are forwarded if not answered after a period of time.

Topic

Call Features

Forwarding Incoming Calls

When you are not available to handle calls, you can forward incoming calls to a specific contact.

Procedure

1. Navigate to OK > Call Features > Call Forward.

2. Select the desired forwarding type.

3. Select Enabled from the Status field.

4. Enter the destination number in the Target field.

5. If you select the No Answer Forward, select the desired ring time to wait before forwarding from the After Ring Time field.

6. Select Save.

The status bar displays the forward icon, and the incoming calls will be forwarded to the destination number according to your setting.

Note: Local call forward settings may be overridden by the server settings. For more information, contact your system

administrator.

Transferring Calls

During a call, you can transfer the call to another contact.

You can use one of three ways:

l Blind Transfer: Transfer a call directly to the third party without consulting. l Semi-Attended Transfer: Transfer a call when receiving ringback. l Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.

Topics

Performing a Blind Transfer Performing a Semi-Attended/Attended Transfer

Performing a Blind Transfer

You can transfer a call to another contact immediately without consulting with her/him first.

Procedure

1. Select Options > Transfer, or the TRAN key.

2. Enter the number you want to transfer to.

3. Press TRAN or Transfer to complete the transfer.

Performing a Semi-Attended/Attended Transfer

You can transfer a call to another contact immediately when receiving ringback or after consulting with her/him first.

Procedure

1. Select Options > Transfer, or the TRAN key during a call.

2. Enter the number you want to transfer to.

3. Press the OK key, Off-hook key or Speakerphone key.

Yealink W80 DECT IP Multi-Cell System User Guide

4. Do one of the following:

l When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-attended transfer. l After the contact answers the call, press the TRAN key or Transfer to finish an attended transfer (consultative

transfer).

Conference Calls

The phone supports creating a conference with other two external parties and multi-way network conference.

During the conference, follow these tips:

l Mute your microphone when you are not speaking, especially in noisy environments. l Avoid tapping or rustling papers near the microphone. l Speak in your normal voice without shouting.

Topics

Local Conference Network Conference

Local Conference

You can initiate a three-way (including yourself) conference calls with your contacts on the phone.

Topics

Setting Up a Local Conference Call Muting or Unmuting a Conference Call Ending a Conference Call

Setting Up a Local Conference Call

You can set up a local conference call with up to two contacts.

Procedure

1. Place a call to the first party.

2. When the first party answers the call, select Options > Conference to place a new call.

The active call is placed on hold.

3. Dial the second party’s number.

4. When the second party answers the call, selectConf. to invite two parties to join the conference.

Merging Two Calls into a Conference

You can invite a held call into a conference call with the active call.

Procedure

1. Place two calls on the phone.

2. Select the desired call for a conference and ensure that the call is active.

3. Select Options > Conference.

Muting or Unmuting a Conference Call

When you mute the local microphone during a conference call, other participants can hear each other except you.

Procedure

1. Press the MUTE key to mute the conference.

Call Features

2. Press the MUTE key again to unmute the conference.

Ending a Conference Call

You can end the current conference call at any time.

Procedure

1. Press the On-hook key or End.

If any party in the conference ends the call, the other parties remain connected.

Network Conference

If your system administrator has set a network conference feature on your phone, you can initiate a conference with two or more contacts.

Topics

Setting Up a Network Conference Inviting another Party into an Active Conference Call Holding/Resuming a Conference Call Ending a Conference Call

Setting Up a Network Conference

You can set up a network conference with two or more contacts.

Procedure

1. Place a call to the first party.

2. Select Options > Conference.

The active call is placed on hold.

3. Dial the second party’s number.

4. When the second party answers the call, select Conf. to add the second party to the conference.

5. Select Conf. to place a new call.

The conference call is placed on hold.

6. Enter the number of the new party, and then press the OK key.

7. When the new party answers the call, select Conf. to add the new party to the conference.

8. Repeat steps 5 to 7 until you add all parties.

Note: The procedures for setting up a network conference call on specific servers may be different. Contact your system

administrator for more information.

Inviting another Party into an Active Conference Call

Any party in the conference call can invite other party into an active conference call.

Procedure

1. Select New Call.

2. Enter the desired number and dial out.

3. When the new party answers the call, press Options, and then select Conference.

The new party is joined the conference call.

Holding/Resuming a Conference Call

Any party in the conference call can place himself/herself on hold, but other parties can continue the conference call normally.

Yealink W80 DECT IP Multi-Cell System User Guide

Note: The conference call will only be held when all parties in the conference call place themselves on hold.

Procedure

1. Press Options > Hold.

2. Select Resume to resume the held conference call.

Ending a Conference Call

You can end the current conference call at any time.

Procedure

1. Press the On-hook key or End.

If any party in the conference ends the call, the other parties remain connected.

Recording Using an SD Card

By default, you can record your calls into an SD card so that you can listen to them later.

For more information on how to attach an SD card, please refer to the Quick Start Guide for your phone on Yealink Sup-

port.

Topics

Recording a Call Pausing/Resuming a Recording Stopping a Recording Managing the Recordings Viewing the Available Recording Time

Recording a Call

You can record the important parts during an active call.

Important: Before call recording, especially those involving PSTN, it is necessary to know about the rules and restrictions of

call recording in the country where you are. It is also very important to inform all the call parties that you are recording and ask for their consent before recording the conversation.

Before You Begin

Procedure

1. During a call, select More > StartREC.

The phone screen displays a recording icon and recording duration.

Pausing/Resuming a Recording

When you do not want the current sensitive information to be recorded, you can pause the recording.

After pausing, you can resume it at any time and the recording continues and will be saved in the same file.

Procedure

1. Select PauseREC to pause a recording.

The pause recording icon appears on the phone screen and the duration stops counting.

2. Select Re REC to resume a recording.

Call Features

Note: If you hold the call during the recording, none of the parties will be recorded until you resume the call.

Stopping a Recording

You can stop recording a call before the call ends. The recording also stops when the active call ends. The recording will be saved as a "*.aac" file in the SD card automatically.

Procedure

1. Do one of the following:

l Select StopREC.

The recording icon and recording duration disappears. The screen prompts a message that the call is recorded successfully.

l Select End Call.

The recording icon and recording duration disappears, and the phone returns to the idle screen. The screen prompts a message that the call is recorded successfully.

Managing the Recordings

After stopping recording, you can manage the recordings on your phone. Make sure the is still inserted in the phone.

Topics

Listening to a Recording Pausing/Resuming a Playback Fast Forwarding/Rewinding a Playback Deleting a Recorded Call

Listening to a Recording

You can browse and play back the recordings on your phone.

Tip:You can also play back the recordings on a PC using an application capable of playing the "*.aac" file.

Procedure

1. Navigate to Menu > Record > Browse Audio.

The phone screen shows all recorded files (filename and file size) in the Browse Audio list. The filename consists of the recording time & date, the other party’s number/IP address/name (or the first person’s number/IP address/name you called).

2. Highlight the desired file, and select Play.

The length of the recording and a progress bar are displayed as the recording plays.

Related Topic

Adjusting the Volume

Pausing/Resuming a Playback

When you are playing a recording, you can pause it manually to take note.

Procedure

1. Select Pause to pause the playback. The Play soft key appears on the phone screen.

2. Select Play to restart the playback.

Yealink W80 DECT IP Multi-Cell System User Guide

Fast Forwarding/Rewinding a Playback

While a recording plays, you can fast forward or rewind the playback at any time.

Procedure

l Select to skip forward the playback. Tap once to skip forward 1 minute. l Select to rewind the playback. Tap once to rewind 1 minute.

Deleting a Recorded Call

You can delete the recordings when you need additional space on your SD card or the recordings are useless.

Procedure

1. Navigate to Menu > Record > Browse Audio.

2. Highlight the desired recording, and select Delete.

(missing or bad snippet)delete the audio.

3. Select Yes.

Viewing the Available Recording Time

To avoid the recording failed due to timeout, you can view the storage space of the SD card, and check the available recording time before recording.

Procedure

1. Navigate to Menu > Record > Storage Space.

Advanced Call Features

By using the advanced features, your handset would perform more functions that make your work more efficient.

Topics

Call Park and Call Retrieve Shared Line Voice Mail

If you require additional information or assistance with your new phone, contact your system administrator.

Call Park and Call Retrieve

You can park a call, and then retrieve the call either from your phone or another phone. After parked, the call is placed on hold, you can continue the conversation after retrieving it.

Note: Call park is not available on all servers. Check with your system administrator to find out if it is available on your

phone.

Topics

Parking or Retrieving a Call in the FAC Mode Parking or Retrieving a Call in the Transfer Mode Retrieving a Call with a Retrieve Key

Parking or Retrieving a Call in the FAC Mode

You can park the call to the local extension or the desired extension through dialing the park code.

Topics

Parking a Call in the FAC Mode Retrieving a Parked Call in the FAC Mode

Parking a Call in the FAC Mode

You can park a call in the FAC mode directly. When you park a call to the local extension or the desired extension, the call is held in the same network on your phone.

Before You Begin

Your system administrator has set call park in the FAC mode.

Procedure

1. During a call, select Options > Call Park.

The phone will dial the call park code which is pre-configured.

2. Do one of the following:

l If you want to park the call against the local extension, press the # key. l If you want to park the call against the desired extension, enter the extension (for example, 4606) where you

want to park the call and press the # key.

If the call is parked successfully, you will hear a voice prompt that the call is parked.

Retrieving a Parked Call in the FAC Mode

You can retrieve a parked call in the FAC mode from any phone within your network.

Yealink W80 DECT IP Multi-Cell System User Guide

Before You Begin

Your system administrator has set call park in the FAC mode. There is a call parked on the extension. Get the park retrieve code from your system administrator.

Procedure

1. Dial the park retrieve code.

2. Follow the voice prompt to retrieve:

l Press the # key on the phone where the call is parked. l Enter the desired extension followed by # (for example, 4606#) on any phone.

Related Topic

Retrieving a Call with a Retrieve Key

Parking or Retrieving a Call in the Transfer Mode

You can park the call to the shared parking lot through a blind transfer.

For some servers, the system will return a specific retrieve park number (park retrieve code) after parking successfully.

Topics

Parking a Call in the Transfer Mode Retrieving a Parked Call in the Transfer Mode

Parking a Call in the Transfer Mode

You can park a call in the transfer mode directly. When you park a call to the shared parking lot, the call is held on your phone.

Before You Begin

Your system administrator has set call park in the Transfer mode.

Procedure

1. During a call, select Options > Call Park.

The call will be directly transferred to the shared parking lot.

Retrieving a Parked Call in the Transfer Mode

You can retrieve a parked call in the transfer mode from any phone in the same network.

Before You Begin

Your system administrator has set call park in the Transfer mode. There is a call parked on the shared parking lot.

Procedure

1. Dial the park retrieve code.

The phone will retrieve the parked call from the shared parking lot.

Tip:When the phone is idle, you can use a Retrieve key to retrieve a parked call directly.

Related Topic

Retrieving a Call with a Retrieve Key

Advanced Call Features

Retrieving a Call with a Retrieve Key

You can easily use a retrieve key to retrieve a parked call quickly.

Before You Begin

Check with your system administrator if the FAC or Transfer mode is set on your phone, and if the call park feature has set for your phone.

Procedure

1. Navigate to OK > Settings > Shortcut.

2. Select the desired shortcut key, and then press Change.

3. Select Retrieve, and then press OK.

When there is a call parked on the extension or the shared parking lot, you can press the Retrieve key on the idle screen, and the handset will dial the configured park retrieve code.

Shared Line

Yealink phone supports using Shared Call Appearance (SCA) to share a line. So that this line can be registered on more than one phone at the same time.

Your system administrator can set your phone to use the shared line.

Topics

State Indicator of Shared Line

If your system administrator assigns the shared line to your handset, the SCA with an icon is displayed on the right soft key.

Yealink W80 DECT IP Multi-Cell System User Guide

The following table shows the icon associated with the shared line:

Icons Description

The shared line is idle.

The shared line is dialing, in conversation or placed on private hold.

(Flashing)

The shared line receives an incoming call or is placed on public hold.

Placing Calls on a Shared Line

You can place one or multiple calls on a shared line.

The phone places a call on the first shared line automatically. You can press SCA to select the desired shared line.

Related Topic

Placing Calls

Answering Calls on a Shared Line

You can answer one or two calls on the shared line.

When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call can be answered on any one of the phones.

Related Topic

Answering Calls

Placing a Call on Public Hold

You can place a call on public hold that any shared line phone can retrieve the held call.

Procedure

1. During a call, select Options > Hold.

Advanced Call Features

Placing a Call on Private Hold

You can place a call on private hold that only you on shared line can retrieve the held call.

Procedure

1. Press Options > Private Hold.

Then the call is held on your phone, and the other phones registered with shared line show the call is in the busy state. Other users on the shared line cannot resume your held call.

Retrieving a Held Call on a Shared Line

If you place a call on hold on a shared line, you can resume this call at any time. When the shared line key shows a call that is in a held state, you can resume the held call remotely from other user's phone.

Before You Begin

There is at least one call placed on public hold on the shared line.

Procedure

1. Press SCA, and then select the held call.

2. Press Resume.

Barging in an Active Call on a Shared Line

In the SCA scenario, you can barge into an active call on the shared line. After you barge into a call, the call turns into a three-party conference.

Note: Only one user can barge into an active call on the shared line at a time.

Before You Begin

There is at least one active call on the shared line.

Procedure

1. Press SCA, and then select an active call.

2. Select BargeIn (Barge In) to interrupt the active call.

Pulling a Shared Call on a Shared Line

In the SCA scenario, both you and other users can pull an existing call from another shared phone that is active or held.

Before You Begin

There is an active or held call on the shared line. Contact your system administrator for the call pull feature access code.

Procedure

1. Enter the call pull feature access code (for example, *11).

2. Press OK, Speakerphone key or Off-hook key.

Voice Mail

Voice Mail feature allows you to leave voice mails for someone or listen to your voice mail messages on your IP phones.

Yealink W80 DECT IP Multi-Cell System User Guide

This feature is set up on the server-side and not all servers support this feature.

Topics

Setting the Voice Mail Code Leaving Voice Mails Listening to Voice Mails

Setting the Voice Mail Code

If you want to connect to the message center, you need to set the voice mail code on your phone.

Procedure

1. Navigate to OK > Voice Mail > Set Voice Mail.

On the CP930W, navigate to Menu > Message > Set Voice Mail Code. On the DD phone, navigate to Menu > Message > Voice Mail > Set Voice Mail Code.

2. Select Enabled from the Status field.

3. Enter voice mail code in the Number field.

4. Select OK.

Leaving Voice Mails

You can leave a voice mail to someone who is busy or inconvenient to answer the call.

Procedure

1. Follow the voice prompts to leave a voice mail.

2. Hang up to complete the voice mail.

Listening to Voice Mails

You can listen to your voice mails on the handset directly.

Before You Begin

You need to set the voice mail code in advance.

Procedure

1. Navigate to OK > Voice Mail > Play Message or press Message key.

On the CP930W, navigate to Menu > Message > Play Message. On the DD phone, navigate to Menu > Message > Voice Mail > View Voice Mail.

The handset dials out the voice mail code using the selected line automatically.

2. Follow the voice prompt from the system server to listen to your voice mails.

Related Topic

Setting the Voice Mail Code

Call History

The call history list includes Missed Calls, Placed Calls and Received Calls, and each list holds 100 entries.

Topics

Call History Icons Viewing History Records Saving a History Record to Local Directory Saving a History Record to Blacklist Deleting History Records

Call History Icons

The call history icon in the Call History indicates the corresponding call history types.

W56H/W53H:

Icon Description

Call History

Received Calls

Missed Calls

Placed Calls

CP930W/DD phone:

Icon Description

Received Calls

Missed Calls

Placed Calls

Viewing History Records

The history record saves the call information such as the caller's name and number, local line and call duration.

Procedure

1. Press History or navigate to OK > History.

2. Select the desired list.

3. Select the desired entry.

4. Select Options > Detail.

Saving a History Record to Local Directory

To identify someone's call the next time, you can save a history record to the Local Directory.

Procedure

1. Select History or navigate to OK > History.

2. Select the desired list.

Yealink W80 DECT IP Multi-Cell System User Guide

3. Highlight the desired entry, and select Options > Add To Local > New Entry.

4. Edit the contact information.

5. Select Save.

Tip:You can select Add To Local > Update Existing to update the existing contact information.

Saving a History Record to Blacklist

You can prevent someone from calling you again by saving a history record to the blacklist.

Procedure

1. Select History or navigate to OK > History.

The phone displays all call records.

2. Select the desired list.

3. Highlight the desired entry, and then select Options > Add To Blacklist.

(missing or bad snippet) add it or not.

4. Select Yes.

Deleting History Records

You can delete one or all call records from the call history list.

Topics

Deleting a Call Record Deleting All Call Records

Deleting a Call Record

You can delete any call record from the call history list.

Procedure

1. Press History or navigate to OK > History.

2. Select the desired list.

3. Highlight the desired entry, and select Options > Delete.

Deleting All Call Records

You can delete all call records from the call history list.

Procedure

1. Press History or navigate to OK > History.

2. Select the desired list.

3. Select Options > Delete All.

(missing or bad snippet)delete all the records.

4. Select Yes.

Customizing Your Phone

You can make your phone more personalized by customizing various settings.

Topics

Turning Handset On Turning Handset Off Changing the Wallpaper Setting the Screen Saver Changing the Screen Brightness Setting the Keypad Light Changing the Language Time & Date Shortcuts W56H/W53H Handset Keypad Lock Silent Mode

Customizing Your Phone

Turning Handset On

The handset will be turned on automatically when the battery is inserted into the handset. You can also turn the handset on manually.

It is only applicable to W56H/W53H/CP930W.

Procedure

1. Do one of the following:

l Press the On-hook key. The handset screen lights up.

On the CP930W, long tap the On-hook key. The mute touch key glows red and then the handset screen lights up.

l Place the handset to the charging cradle.

Turning Handset Off

The handset will be turned off automatically when the battery runs out. You can also turn the handset off manually.

It is only applicable to W56H/W53H/CP930W.

Procedure

1. Long presstheOn-hookkeywhen the handset is idle.

On the CP930W, a message prompts whether to power off the device.

2. On the CP930W, select Yes.

Note: You can not turn the CP930W off when the phone is charging.

Changing the Wallpaper

You can change the wallpaper that is displayed on the idle screen.

It is only applicable to W56H/W53H.

Yealink W80 DECT IP Multi-Cell System User Guide

Procedure

1. Navigate to OK > Settings > Display > Wallpaper.

2. Press the navigation keys to select the desired image.

3. Press Save.

Setting the Screen Saver

The screen saver is designed to protect your phone screen by filling it with an analog clock.

When the screen saver is enabled, an analog clock will be activated and appear on the phone screen if the handset is idle for approximately 10 seconds.

It is only applicable to W56H/W53H.

Procedure

1. Navigate to OK > Settings > Display > Screen Saver.

2. Press Change.

Changing the Screen Brightness

For W56H/W53H, the handset backlight in charger or out of charger can be configured independently.

When in charger/out of charger is enabled, the backlight will be turned off after the handset is idle for about 30 minutes when the handset is or not in the charging cradle. When an incoming call arrives, a key is pressed or the handset status changes, the backlight is automatically turned on.

For CP930W, the backlight automatically turns off, when the phone is charging and inactive for a specified time.

Note

When the CP930W is not in charging, its backlight will be turned off after the phone is inactive for about 30 seconds.

Procedure

1. Navigate to OK > Settings > Display > Display Backlight. On the CP930W, navigate to Menu > Settings > Basic Settings > Display > Display Backlight.

2. On the W56H/W53H, select the desired value from the In Charger or Out Of Charger field.

3. Select Save.

Setting the Keypad Light

You can enable the keypad light to illuminate the keypad keys when any key is pressed.

It is only applicable to W56H/W53H.

Procedure

1. Navigate to OK > Settings > Display > Keypad LED.

2. Press Change.

Changing the Language

Your phone supports several languages that you can choose to use on the phone.

Contact your system administrator to find out exactly which languages are supported on your phone.

Procedure

1. Navigate to OK > Settings > Language. On the CP930W/DD phone, navigate to Menu > Settings > Basic Settings > Language.

2. Select the desired language.

(missing or bad snippet) change the language.

3. Select Yes.

The phone language is changed to the selected one.

Time & Date

You can set the time and date manually. The time and date formats are also variable.

Topics

Setting the Time and Date Manually Changing the Time and Date Format

Setting the Time and Date Manually

If your phone cannot obtain the time and date automatically, you can set it manually.

Customizing Your Phone

Before You Begin

Check with your system administrator to find out if the manual mode has been enabled.

Procedure

1. Navigate to OK > Settings > Date & Time.

On the CP930W, navigate to Menu > Settings > Basic Settings > Time & Date. On the DD phone, navigate to Menu > Settings > Basic Settings > Time & Date > Manual Settings.

2. Edit the date and time.

3. Select Save.

The time and date set on the handset will be changed accordingly.

Changing the Time and Date Format

You can set the phone to display the time in 12-hour format or 24-hour format. You can also change the date format, including the options to display the day (D), month (M), and year (Y).

Note: Your system administrator can customize the date format.

Procedure

1. Navigate to OK > Settings > Display > Time Format or Date Format.

On the DD phone, navigate to Menu > Settings > Basic Settings > Time & Date. On the CP930W, navigate to Menu > Settings > Basic Settings > Display > Time Format or Date Format.

2. Select the desired time format or date format.

3. Select Change/Save.

Shortcuts

Shortcuts allow you to quickly and directly access the feature without scrolling through the menu when the phone is idle. For example, press the down navigation key to access Directory. You can configure six shortcuts on the phone in

Yealink W80 DECT IP Multi-Cell System User Guide

total.

It is only applicable to W56H/W53H.

Topics

Supported Shortcuts Customizing the Shortcuts

Supported Shortcuts

By default, the handset provides a certain access feature for a certain shortcut, you can change it to make your phone more personalized.

The following table lists the default access feature of the desired shortcut, and the available access features for all shortcuts:

Shortcut Default Access Feature Available Access Features

History

Left Softkey History

Right Softkey Line Status

Intercom (not available in the multi-cell system)

Customizing the Shortcuts

You can customize the function of the shortcuts to make your handset more personalize.

Procedure

1. Navigate to OK > Settings > Shortcut.

2. Select the desired shortcut, and then press Change.

The feature currently assigned to the selected key is highlighted and followed by a left arrow.

3. Select the desired feature, and then press OK.

Customizing Your Phone

Related Topic

Supported Shortcuts

W56H/W53H Handset Keypad Lock

To prevent accidental use of the handset, the keypad can be locked manually by long pressing the # key. When the keypad is locked, incoming calls will still ring on your phone, but only the emergency numbers can be dialed out.

Topics

Locking Handset Keypad Unlocking Your Phone

Locking Handset Keypad

When you temporarily do not use your handset, you can lock it manually.

Procedure

1. Long pressthe # key when the handset is idle until the phone prompts you the handset is locked.

The lock icon appears in the status bar.

Unlocking Your Phone

When you need to use the locked handset, you can unlock it manually.

Procedure

1. Long pressthe # keywhen the locked handset is idle until the phone prompts you the handset is unlocked.

The lock icondisappears from the status bar.

DD Phone Lock

Phone lock helps you protect your phone from unauthorized use.

Topics

Setting the Phone Lock Locking Your Phone Manually Unlocking Your Phone Changing Your Phone Unlock PIN

Setting the Phone Lock

You can manually lock the phone or wait a specified time to automatically lock the phone.

What unauthorized users can do depends on the settings of the phone lock type.

The phone supports the following phone lock types:

l Menu key: it prevents unauthorized users from accessing the menu, changing the personal settings for your phone. l Function key: it only allows users to use the keypad for placing a call, answering or rejecting an incoming call and

ending a call, and it prevents unauthorized users from other operations.

l All keys: it only allows users to use the keypad for dialing an emergency number or authorized numbers that set up

by your system administrator, answering or rejecting an incoming call and ending a call, and it prevents unauthorized users from other operations. The phones only support All Keys type of phone lock.

Note: The Volume key always available when you lock the phone.

Yealink W80 DECT IP Multi-Cell System User Guide

Procedure

1. Navigate to Menu > Settings > Basic Settings > Phone Lock.

2. Enter the desired PIN (default PIN: 123) in the Unlock PIN field.

3. Select OK.

4. Select Enabled from the Lock Enable field.

5. Select the desired type from the Lock Type field.

6. Enter the desired interval (0 - 3600seconds) in the Auto Lock field.

If the value is set to 0, the phone will not be automatically locked.

7. Select Save.

Locking Your Phone Manually

You can lock the phone manually before the phone is automatically locked.

Before You Begin

Make sure that the phone lock is set.

Procedure

1. Long press # key when the phone is idle.

The lock icon appears on the phone screen.

Related Topic

Setting the Phone Lock

Unlocking Your Phone

You can use an unlock PIN to unlock the phone.

If you forget the unlock PIN, you can enter the administrator password to unlock your phone, and then automatically access the PIN change screen.

Procedure

1. Press any locked key, the phone prompts you to enter an unlock PIN.

2. Enter the desired PIN (default: 123) in the Unlock PIN field.

3. Select OK.

The lock icon disappears from the phone screen.

Changing Your Phone Unlock PIN

The default unlock PIN is “123”. For security reasons, you should change the default unlock PIN as soon as possible.

Procedure

1. Navigate to Menu > Settings > Basic Settings > Change PIN.

2. Enter your old and new unlock PIN respectively.

The unlock PIN length must be within 15 digits.

3. Select Save.

Customizing Your Phone

Silent Mode

You can enable the silent mode if you do not want to be disturbed. The handset will not ring when receiving an incoming call, but the phone will still display the incoming call information.

It is only applicable to W56H/W53H.

Topics

Switching on Silent Mode Switching off Silent Mode

Switching on Silent Mode

You can silence an incoming call by switching on silence mode to stop your phone from ringing.

Procedure

1. Long press the* key until the phone prompts “All Ring Tones Off”.

The silent icon appears in the status bar.

Note: When the silent mode is activated, the phone will not play any advisory tones.

Related Topic

Setting the Advisory Tone

Switching off Silent Mode

If you want to resume the incoming ring, you can switch off silent mode.

Procedure

1. Long press the* key until the phone prompts “All Ring Tones On”.

Audio Settings

You can change the basic audio settings on your phone.

Topics

Adjusting the Volume Setting the Ring Tone Setting the Advisory Tone

Adjusting the Volume

You can adjust the volume of the ringer, media, and audio during a call.

Procedure

1. Press the left or right navigation key.

On the CP930W, press the Volume touch key. On the DD phone, press the Volume key .

Audio Settings

Setting the Ring Tone

Ring tones are used to indicate the incoming calls.

Topics

Setting the Ring Tone for the External Calls

You can select a unique ring tone for the external calls so that you can identify callers when the phone rings.

Procedure

1. Navigate to OK > Settings > Audio > Ring Tones > Melodies. On the CP930W/DD phone, navigate to Menu > Settings > Basic Settings > Sound > Ring Tones.

2. Select the desired ring tone.

The ring tone is played automatically.

3. Select Save.

Setting the Advisory Tone

Advisory tones are the acoustic signals of your handset, which inform you of different actions and states.

You can configure the following advisory tones independently:

l Keypad Tone: plays when you press any key on the keypad. l Touch Tone: plays when you tap the keys (except the touch keypad). l Confirmation: plays when a setting is changed or the handset is placed in the charger cradle. l Low Battery: plays when the battery's remaining capacity is low and the handset needs charging.

Note: If the silent mode is activated, the advisory tones will not play, but you can still see the alert of low battery on the

phone screen.

Procedure

Yealink W80 DECT IP Multi-Cell System User Guide

1. Navigate to OK > Settings > Audio > Advisory Tones. On the CP930W/DD phone, navigate to Menu > Settings > Basic Settings > Sound > Advisory Tones.

2. Select the desired value from the Keypad Tone field.

3. On the CP930W, select the desired value from the Touch Tone field.

4. Select the desired value from the Confirmation field.

5. Select the desired value from the Low Battery field.

6. Select Save.

Maintaining Your Phone

When your phone cannot operate properly, you need to investigate or troubleshoot issues along with other tasks that your administrator may ask you to perform.

Topics

Investigating Warnings Resetting the Handset

Investigating Warnings

When the default password is used on the phone, you can view the warning details about the issue from Status screen.

Procedure

1. Navigate to OK > Status > DM.

On the CP930W/DD phone, navigate to Menu > Status > DM (DM Status).

The warning detail is displayed in the Warning field.

Resetting the Handset

You can reset individual settings that you have configured on the handset.

Except the settings of directory, call history, voice mail, and the handset registration, the handset will reset all customized settings to factory after the resetting.

Procedure

1. Navigate to OK > Settings > System Settings > Handset Reset. On the CP930W/DD phone, navigate to Menu > Settings > Advanced Settings (default PIN: 0000) > Handset

Reset.

The phone prompts whether to reset the handset.

2. Select Yes.

Appendix

Topics

Appendix A- Menu Structure Appendix B - Input Modes and Characters on W56H/W53H

Appendix

Yealink W80 DECT IP Multi-Cell System User Guide

Appendix A- Menu Structure

For W56H/W53H

Note: The menus in the gray box are not available when the handset is not registered to a base station.

For CP930W

Appendix

Note: The menus in the gray box are not available when the handset is not registered to a base station.

Yealink W80 DECT IP Multi-Cell System User Guide

For DD Phone

Note: The menus in the gray box are not available when the handset is not registered to a base station.

Appendix B - Input Modes and Characters on W56H/W53H

Abc

(initials in

capitals)

ABCabc2 2 ABC2 abc2 ΑΒΓ2

DEFdef3 3 DEF3 def3 ΔΕΖ3 DEÈÉÊËẼ F3 deèéêëẽf3 DĎEÉĘĚF3 dďeéęěf3

123 ABC abc ΑΒΓ AÄÅ aäå SŚŠ sśš аб в АБВ גב א

1 1 1 1 1 1 1 1 1 1 1 1

AАБВГДЕЖBC-З2aабвгдежbc-

ç2

AÁÄĄBCĆČ2 aáäąbcćč2 АБ В Г2 аб вг2 ו הד

Д Е Ж З-

дежз 3 ג ב א

Abc

(initials in

capitals)

Appendix

123 ABC abc ΑΒΓ AÄÅ aäå SŚŠ sśš аб в АБВ גב א

GHIghi4 4 GHI4 ghi4 Η ΘΙ4 GĞHIÌÍÎÏĨİĬ4 gğhiìíîïĩıĭ4 GHIÍ4 ghií4

JKLjkl5 5 JKL5 Jkl5 ΚΛΜ5 JKL5 jkl5 JKLŁĹĽ5 jklłĺľ5

MNOmno-

PQRSpqrs-

TUVtuv8 8 TUV8 tuv8 ΤΥΦ 8 TUÙÚÛÜŨV8 tuùúûüũv8 TŤUÚÜŰŮV8 tťuúüűův8

WXYZwxy-

space . , ?

! 0

space = /

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{} [] < > ¥$￡| ~

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pqrs7 Π Ρ Σ7 PQRSŞß7 pqrsşß7 PQRŔŘSŚŠ7 pqrŕřsśš7

WXYZ-9Wxyz-9ΧΨΩ-

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MNСOТУФХЦ-Ш6mnсoтуфхц-ш6MNŃŇOУЦ-Ő6mnńňoуц-

ΝΞΟ6

WXYỲÝZŹŻ-Ž9wxyỳýzźżž-9ЬЭЮЯ-

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WŴXYŶZ9 wŵxyŷz9

space 0 space 0 space 0 space 0 0 Ґ ЄІЇЎ 0ґєіїў

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() {} [] < > ¥$￡|

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ИЙ К Л-

МНОП-

РСТУ6 рсту 6 טחז

Ф Х Ц Ч-7фхцч-

ШЩЪ-Ы8шщъ-

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Yealink W80DM DECT Manager Base Station User Guide [EN]

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Getting Started

Hardware Overview

W80DM/W80B Hardware

W56H Hardware

W53H Hardware

CP930W Hardware

DD Phone Hardware

Power LED Indicator on the W56H/W53H/DD Phone

Menu on the W56H/W53H

Main Menu

Entering the Main Menu

Accessing the Main Menu Feature

Submenu

Accessing a Submenu Feature

Returning to Idle Screen

Screen and Icons

Idle Screen

W56H/W53H Line Status Screen

CP930W/DD Phone Calls Screen

Icons on the Idle Screen

W56H/W53H Icons on the Calls Screen

W56H/W53H Icons on the Line Status Screen

Rechargeable Battery

Viewing the Power Status

Entering Characters on the W56H/W53H

Setting the Input Modes

Entering Data on the W56H/W53H

Entering Data on the CP930W/DD Phone

Registering the Handset

Registering Handsets at the DECT Manager

Selecting a System to Connect

Call Features

Placing Calls

Placing External Calls

Placing an External Call

Placing Multiple External Calls

Placing a Call from the Call History

Placing a Call from the Directory

Placing a Call with a Speed Dial Key

Assigning a Speed Dial Number

Changing a Speed Dial Number

Deleting a Speed Dial Number

Calling a Contact Using a Speed Dial Key

Redial

Redialing a Number

Redialing the Last Dialed Number

Adding a Dialed Number to Local Directory

Deleting a Redial Record

Deleting All Redial Records

Placing an Anonymous Call

Answering Calls

Answering a Call

Answering a Call When in a Call

Disabling Call Waiting

Answering a Call Automatically

Switching Among the Receiver, Handsfree and Headset Modes

Silencing or Rejecting Incoming Calls

Silencing a Call

Rejecting a Call Manually

Rejecting Anonymous Calls

Rejecting Calls with Do Not Disturb (DND)

Rejecting Calls with DND

Ending Calls

Muting/Unmuting Audio

Holding and Resuming Calls

Holding a Call

Resuming a Held Call

Call Forward

Forwarding Incoming Calls

Transferring Calls

Performing a Blind Transfer

Performing a Semi-Attended/Attended Transfer

Conference Calls

Local Conference

Setting Up a Local Conference Call