Yealink T19P-E2, T40P, T41S, T42S, T46S Configuring Manual
...
Copyright
Copyright © 2019 YEALINK NETWORK TECHNOLOGY CO., LTD.
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Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
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errors contained herein nor for incidental or consequential damages in connection with the furnishing,
performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
Part 15 FCC Rules
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Class B Digital Device or Peripheral
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose
of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your
opinions and comments to DocsFeedback@yealink.com.
GNU GPL INFORMATION
Yealink IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses
software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online: http://www.yealink.com/onepage_83.html.
About This Guide
v
About This Guide
Thank you for choosing the Yealink SIP IP phones. The purpose of this guide introduces how to
configure Yealink SIP IP phones via CommPortal phone configurator.
The configuration process outlined in this guide applies to the following phone models:
Phone Model
Firmware
T19P-E2
53.80.202.1 or later
T40P
54.80.202.1 or later
T27G, T29G, T40G, T41S, T42S, T46S, T48S
X.82.0.1 or later
T54S/T52S
70.82.0.10 or later
W60B
77.81.0.16 or later
CP920
78.81.0.15 or later
T58A/T58V/T56A
58.83.0.15 or later
CP960
73.83.0.25 or later
T57W/T54W/T53W/T53
X.84.0.65 or later
W80B
103.83.0.55 or later
Note
The configuration process described in this guide takes the Yealink SIP-T42S IP phone as an
example.
In This Guide
Topics provided in this guide include:
Chapter 1 Configuration Methods
Chapter 2 Customizing Your Phone
Chapter 3 Downloading Configuration Files to Phones
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features
Chapter 6 Troubleshooting
Yealink IP Phones Configuring Guide
vi
Table of Contents
vii
Table of Contents
About This Guide ...................................................................... v
In This Guide ........................................................................................................................... v
Table of Contents ..................................................................... vii
Configuration Methods ............................................................. 1
Phone User Interface .............................................................................................................. 1
CommPortal Phone Configurator ........................................................................................... 1
Customizing Your Phone ........................................................... 3
IPv4 and IPv6 Network Settings .............................................................................................. 3
Choosing IP Addressing Mode ............................................................................................ 3
Configuring a Static IPv4 Address ....................................................................................... 4
Configuring a Static IPv6 Address ....................................................................................... 4
Registering Accounts .............................................................................................................. 5
SIP Session Timer .................................................................................................................... 6
Configuring SIP Session Timer ............................................................................................. 7
Time & Date ........................................................................................................................... 8
Time Zone ........................................................................................................................... 8
Configuring NTP Server ..................................................................................................... 11
Configuring Daylight Saving Time ..................................................................................... 12
Directory ............................................................................................................................... 17
Configuring the Display Priority of the Directory .............................................................. 17
Viewing the Directory on the Phone ................................................................................. 18
Remote Phone Book ............................................................................................................. 18
Configuring Access URL of the Remote Phone Book ........................................................ 18
Enabling Presenting the Caller Identity ............................................................................. 19
Downloading the Business Group Contacts ...................................................................... 20
Viewing Remote Phone Book on the Phone...................................................................... 20
Searching for a Contact in the Remote Phone Book ......................................................... 21
Placing a Call from Remote Phone Book ........................................................................... 21
Search Source List in Dialing ................................................................................................. 21
Configuring Search Source List .......................................................................................... 22
Line Keys Configuration ........................................................................................................ 22
Line Key Features ............................................................................................................... 23
Keypad Lock ......................................................................................................................... 33
Yealink IP Phones Configuring Guide
viii
Configuring the Keypad Lock ............................................................................................ 34
Unlocking the Phone ......................................................................................................... 34
Dial-now ............................................................................................................................... 35
Adding a Dial-now Rule..................................................................................................... 35
Configuring the Delay Time for Dial-now Rules ................................................................ 36
Configuring Live Dialpad ...................................................................................................... 37
Downloading Configuration Files to Phones .......................... 39
Obtaining the Provisioning Server Address .......................................................................... 39
Triggering the Phone to Perform Auto Provisioning ............................................................ 39
Power On ........................................................................................................................... 40
Auto Provision Now ........................................................................................................... 40
Zero Touch ........................................................................................................................ 41
Basic Call Features ................................................................... 43
Do Not Disturb ..................................................................................................................... 43
Choosing a DND Mode ..................................................................................................... 43
Activating DND in Phone Mode ........................................................................................ 44
Activating DND in Custom Mode for a Specific Account .................................................. 44
Activating DND in Custom Mode for All Accounts ............................................................ 44
Enabling DND Key Synchronization................................................................................... 44
Transferring Calls .................................................................................................................. 45
Performing a Blind Transfer ............................................................................................... 45
Performing a Semi-Attended/Attended Transfer .............................................................. 45
Local Conference Call ........................................................................................................... 46
Setting Up a Local Conference Call ................................................................................... 46
Joining Two Calls in a Conference ..................................................................................... 46
Managing Conference Participants ................................................................................... 47
Configuring Transfer On Conference Hang up .................................................................. 47
Call Park and Call Retrieve .................................................................................................... 48
Configuring a Park Call Key ............................................................................................... 48
Configuring an Enhanced Park Call Key ............................................................................. 49
Configuring a Retrieve Parked Call Key ............................................................................. 50
Parking a Call ..................................................................................................................... 50
Retrieving a Call ................................................................................................................. 51
Directed Pickup ..................................................................................................................... 51
Configuring a Directed Pickup key .................................................................................... 51
Picking up a Call ................................................................................................................ 52
Group Pickup ........................................................................................................................ 52
Configuring a Directed Pickup key .................................................................................... 52
Picking up a Call for a Group ............................................................................................. 53
Advanced Phone Features ....................................................... 55
Table of Contents
ix
Enhanced Monitor Extension ................................................................................................ 55
Configuring an Enhanced Monitor Extension key ............................................................. 55
LED Indicator ..................................................................................................................... 56
Configuring Transfer Mode via Dsskey Feature ................................................................. 56
Intercom and Push-to-Talk ................................................................................................... 57
Enabling Push to Talk Mode .............................................................................................. 57
Configuring an Intercom/PTT Key ..................................................................................... 58
Using Push-to-Talk ............................................................................................................ 59
Placing an Intercom Call .................................................................................................... 59
Configuring Incoming Intercom/PTT Calls ......................................................................... 59
Multicast Paging ................................................................................................................... 60
Configuring a Multicast Paging key................................................................................... 60
Configure a Paging List key ............................................................................................... 61
Configuring Paging List ..................................................................................................... 61
Configuring a Codec for Multicast Paging ........................................................................ 62
Configuring Multicast Listening Addresses ....................................................................... 63
Handling Incoming Multicast Paging Calls ........................................................................ 63
Sending RTP Stream via a Multicast Paging Key ............................................................... 64
Sending RTP Stream via a Paging List Key......................................................................... 65
DTMF .................................................................................................................................... 65
DTMF Keypad .................................................................................................................... 65
Transmitting DTMF Digit ................................................................................................... 66
Call Jump .............................................................................................................................. 66
Troubleshooting ...................................................................... 69
IP Address Issues .................................................................................................................. 69
Why doesn’t the IP phone get an IP address? ................................................................... 69
How to solve the IP conflict problem? ............................................................................... 69
Time and Date Issues ............................................................................................................ 69
Why doesn’t the IP phone display time and date correctly? ............................................. 69
Display Issues ........................................................................................................................ 70
Why is the LCD screen blank?............................................................................................ 70
Why does the IP phone display “No Service”?................................................................... 70
Phone Book Issues ................................................................................................................ 70
What is the difference between a remote phone book and a local directory? .................. 70
Audio Issues .......................................................................................................................... 70
How to increase or decrease the volume? ......................................................................... 70
Why do I get poor sound quality during a call? ................................................................ 71
Wi-Fi and Bluetooth Issues ................................................................................................... 71
Why is the wireless signal strength low? ........................................................................... 71
Why can’t I connect the Bluetooth device with the IP phone all the time? ....................... 71
Why the Bluetooth headset affects IP phone’s voice quality？ ......................................... 71
Firmware and Upgrading Issues ........................................................................................... 72
Yealink IP Phones Configuring Guide
x
Why doesn’t the IP phone upgrade firmware successfully? .............................................. 72
How can I verify the firmware generation and version of the phone? ............................... 72
Why doesn’t the IP phone update the configuration?....................................................... 73
Resetting Issues .................................................................................................................... 73
How to reset the IP phone to factory configurations? ....................................................... 73
Rebooting Issues .................................................................................................................. 74
How to reboot the IP phone? ............................................................................................ 74
Protocols and Ports Issues .................................................................................................... 75
What communication protocols and ports do Yealink IP phones support? ...................... 75
Password Issues .................................................................................................................... 78
How to restore the administrator password? .................................................................... 78
Power and Startup Issues...................................................................................................... 78
What will happen if I connect both PoE cable and power adapter? Which has the higher
priority? ............................................................................................................................. 78
Why does the IP phone have no power? ........................................................................... 78
Why is the LCD screen black? ............................................................................................ 78
Regulatory Notices .................................................................. 79
Service Agreements .............................................................................................................. 79
Limitations of Liability ........................................................................................................... 79
Safety Instructions ................................................................................................................ 79
Configuration Methods
1
Configuration Methods
There are two ways to configure Yealink SIP IP phones.
Phone user interface: if you want to deploy a small number of phones, you can configure
IP phones one by one via phone user interface.
CommPortal Phone Configurator: if you want to deploy a mass of IP phones, you can
configure IP phones via CommPortal phone configurator.
Phone User Interface
The phone user interface is made up of keypad and LCD screen, allowing users to perform all
call operations and change basic configuration settings directly on the phone.
CommPortal Phone Configurator
The CommPortal Phone Configurator is an online graphical user interface for the Metaview SIP
provisioning server. You can configure the phone by using this simple and intuitive interface. For
more information, refer to:
www.metaswitch.com
.
CommPortal Phone Configurator
Yealink IP Phones Configuring Guide
2
Customizing Your Phone
3
Customizing Your Phone
IPv4 and IPv6 Network Settings
After your phones are connected to the wired network, the phones can obtain the IPv4 or IPv6
network settings from a Dynamic Host Configuration Protocol (DHCP) server if your network
supports it.
You can also configure IPv4 or IPv6 network settings manually.
Choosing IP Addressing Mode
Yealink IP Phones support IPv4 addressing mode, IPv6 addressing mode, as well as an IPv4&IPv6
dual-stack addressing mode. Choose one according to your environment.
It is not applicable to W80B.
To configure the IP addressing mode via CommPortal phone configurator:
1. Click Network->IP Setting.
2. Select IPv4, IPv6 or IPv4 & IPv6 from the Internet Port Mode(IPv4/IPv6) field.
3. Click Save changes to accept the change.
4. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
Yealink IP Phones Configuring Guide
4
Configuring a Static IPv4 Address
To configure a static IPv4 address via CommPortal phone configurator:
1. Click Network->IP Setting.
Make sure that the IP addressing mode is configured as IPv4 or IPv4 & IPv6.
2. Select Static IP Address from the drop-down menu of Internet Port Type for IPV4.
3. Enter the desired values in the Static IP Address, Subnet Mask, Gateway, Primary DNS
and Secondary DNS fields respectively.
4. Press the Save soft key to accept the change.
5. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
Configuring a Static IPv6 Address
It is not applicable to W80B.
To configure a static IPv6 address via CommPortal phone configurator:
1. Click Network >IP Setting.
Make sure that the IP addressing mode is configured as IPv6 or IPv4 & IPv6.
2. Select Static IP Address from the drop-down menu of Internet Port Type for IPV6.
Customizing Your Phone
5
3. Enter the desired values in the Static IP Address, IPv6 Prefix, Gateway, Primary DNS and
Secondary DNS fields respectively.
4. Click Save changes to accept the change.
5. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration Files
on page 39.
Registering Accounts
You can register one or multiple accounts on the SIP IP phone.
Note
The SIP-T19 (P) E2, CP920 and CP960 phones only support one account at most.
To register an account via CommPortal phone configurator:
1. Click Line X->User.
2. Enter the desired values in Directory Number and Display Name fields respectively.
3. Select the desired value from the Description field.
4. Depending on your selection:
- If you select Use directory number, the directory number will act as the account
label to be displayed on the idle screen.
- If you select Use extension, the extension will act as the account label to be
displayed on the idle screen.
- If you select Custom description, you can customize the label to be displayed on the
idle screen in the Custom Description field.
5. Click Line X->SIP Server.
Yealink IP Phones Configuring Guide
6
6. Enter the desired values in the SIP Server Address field. Contact your system
administrator for more information.
You can repeat steps 2 to 7 to register more accounts.
7. Click Save changes to accept the change.
8. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
SIP Session Timer
SIP session timers T1, T2 and T4 are SIP transaction layer timers defined in RFC 3261. These
session timers are configurable on IP phones.
Timer T1
Timer T1 is an estimate of the Round Trip Time (RTT) of transactions between a SIP client and
SIP server.
Timer T2
Timer T2 represents the maximum retransmitting time of any SIP request message. The
re-transmitting and doubling of T1 will continue until the retransmitting time reaches the T2
value.
Customizing Your Phone
7
Example:
The user registers a SIP account for the IP phone and then set the value of Timer T1, Timer T2
respectively (Timer T1: 0.5, Timer T2: 4). The SIP registration request message will be
re-transmitted between the IP phone and SIP server. The re-transmitting and doubling of Timer
T1 (0.5) will continue until the retransmitting time reaches the Timer T2 (4). The total registration
request retry time will be less than 64 times of T1 (64 * 0.5 = 32). The re-transmitting interval in
sequence is: 0.5s, 1s, 2s, 4s, 4s, 4s, 4s, 4s, 4s and 4s.
Timer T4
Timer T4 represents that the network will take to clear messages between the SIP client and
server.
Configuring SIP Session Timer
To configure SIP session timer via CommPortal phone configurator:
1. Click Preference->SIP.
2. Enter the desired value in the SIP Session Timer T1 field.
The valid value is 0.5-10s, and the default value is 0.5s.
3. Enter the desired value in the SIP Session Timer T2 field.
The valid value is 2-40s, and the default value is 4s.
4. Enter the desired value in the SIP Session Timer T4 field.
The valid value is 2.5-60s, and the default value is 5s.
5. Click Save changes to accept the change.
6. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
Yealink IP Phones Configuring Guide
8
Time & Date
Yealink IP phones maintain a local clock. You can choose to get the time and date from SNTP
(Simple Network Time Protocol) time server to have the most accurate time and set DST
(Daylight Saving Time) to make better use of daylight and to conserve energy, or you can set the
time and date manually. The time and date can be displayed in several formats on the phone.
Time Zone
The following table lists the values you can use to set the time zone location.
Time
Zone
Time Zone Name
Time
Zone
Time Zone Name
-12
Eniwetok,Kwajalein
+2
Estonia(Tallinn)
-11
Midway Island
+2
Finland(Helsinki)
-11
Samoa
+2
Gaza Strip(Gaza)
-10
United States-Hawaii-Aleutian
+2
Greece(Athens)
-10
United States-Alaska-Aleutian
+2
Israel(Tel Aviv)
-9:30
French Polynesia
+2
Jordan(Amman)
-9
United States-Alaska Time
+2
Latvia(Riga)
-8
Canada(Vancouver,Whitehorse)
+2
Lebanon(Beirut)
-8
Mexico(Tijuana,Mexicali)
+2
Moldova(Kishinev)
-8
United States-Pacific Time
+2
Jerusalem
-8
Baja California
+2
Russia(Kaliningrad)
-7
Canada(Edmonton,Calgary)
+2
Bulgaria(Sofia)
-7
Mexico(Mazatlan,Chihuahua)
+2
Lithuania(Vilnius)
-7
United States-Mountain Time
+2
Cairo
-7
United States-MST no DST
+2
Istanbul
-7
Chihuahua,La Paz
+2
E.Europe
-7
Arizona
+2
Harare,Pretoria
-6
Guatemala
+2
Tripoli
-6
El Salvador
+2
Romania(Bucharest)
-6
Honduras
+2
Syria(Damascus)
-6
Nicaragua
+2
Turkey(Ankara)
-6
Costa Rica
+2
Ukraine(Kyiv, Odessa)
-6
Belize
+3
East Africa Time
Customizing Your Phone
9
Time
Zone
Time Zone Name
Time
Zone
Time Zone Name
-6
Canada-Manitoba(Winnipeg)
+3
Iraq(Baghdad)
-6
Chile(Easter Islands)
+3
Russia(Moscow)
-6
Guadalajara
+3
St.Petersburg
-6
Monterrey
+3
Kuwait,Riyadh
-6
Mexico(Mexico City,Acapulco)
+3
Nairobi
-6
Saskatchewan
+3
Minsk
-6
United States-Central Time
+3
Volgograd (RTZ 2)
-5
Bogota,Lima
+3:30
Iran(Teheran)
-5
Quito
+4
Armenia(Yerevan)
-5
Peru
+4
Azerbaijan(Baku)
-5
Indiana (East)
+4
Georgia(Tbilisi)
-5
Bahamas(Nassau)
+4
Kazakhstan(Aktau)
-5
Canada(Montreal,Ottawa,Quebec)
+4
Russia(Samara)
-5
Cuba(Havana)
+4
Abu Dhabi,Muscat
-5
United States-Eastern Time
+4
Izhevsk,Samara (RTZ 3)
-4:30
Venezuela(Caracas)
+4
Port Louis
-4
Canada(Halifax,Saint John)
+4:30
Afghanistan(Kabul)
-4
Atlantic Time (Canada)
+5
Kazakhstan(Aqtobe)
-4
San Juan
+5
Kyrgyzstan(Bishkek)
-4
Manaus,Cuiaba
+5
Ekaterinburg (RTZ 4)
-4
Georgetown
+5
Karachi
-4
Chile(Santiago)
+5
Tashkent
-4
Paraguay(Asuncion)
+5
Pakistan(Islamabad)
-4
United Kingdom-Bermuda(Bermuda)
+5
Russia(Chelyabinsk)
-4
United Kingdom(Falkland Islands)
+5:30
India(Calcutta)
-4
Trinidad&Tobago
+5:30
Mumbai,Chennai
-3:30
Canada-New Foundland(St.Johns)
+5:30
Kolkata,New Delhi
-3
Greenland(Nuuk)
+5:30
Sri Jayawardenepura
-3
Argentina(Buenos Aires)
+5:45
Nepal(Katmandu)
-3
Brazil(no DST)
+6
Kazakhstan(Astana, Almaty)
-3
Brasilia
+6
Russia(Novosibirsk,Omsk)
Yealink IP Phones Configuring Guide
10
Time
Zone
Time Zone Name
Time
Zone
Time Zone Name
-3
Cayenne,Fortaleza
+6
Bangladesh(Dhaka)
-3
Montevideo
+6:30
Myanmar(Naypyitaw)
-3
Salvador
+6:30
Yangon (Rangoon)
-3
Brazil(DST)
+7
Russia(Krasnoyarsk)
-2:30
Newfoundland and Labrador
+7
Thailand(Bangkok)
-2
Brazil(no DST)
+7
Vietnam(Hanoi)
-2
Mid-Atlantic
+7
Jakarta
-1
Portugal(Azores)
+8
China(Beijing)
-1
Cape Verde Islands
+8
Singapore(Singapore)
0
GMT
+8
Hong Kong,Urumqi
0
Western Europe Time
+8
Taipei
0
Monrovia
+8
Kuala Lumpur
0
Reykjavik
+8
Australia(Perth)
0
Casablanca
+8
Russia(Irkutsk, Ulan-Ude)
0
Denmark-Faroe Islands(Torshavn)
+8
Ulaanbaatar
0
Ireland(Dublin)
+8:45
Eucla
0
Edinburgh
+9
Korea(Seoul)
0
Portugal(Lisboa,Porto,Funchal)
+9
Japan(Tokyo)
0
Spain-Canary Islands(Las Palmas)
+9
Russia(Yakutsk,Chita)
0
United Kingdom(London)
+9:30
Australia(Adelaide)
0
Lisbon
+9:30
Australia(Darwin)
0
Morocco
+10
Australia(Sydney,Melboume,Canberra)
+1
Albania(Tirane)
+10
Australia(Brisbane)
+1
Austria(Vienna)
+10
Australia(Hobart)
+1
Belgium(Brussels)
+10
Russia(Vladivostok)
+1
Caicos
+10
Magadan (RTZ 9)
+1
Belgrade
+10
Guam,Port Moresby
+1
Bratislava
+10
Solomon Islands
+1
Ljubljana
+10:30
Australia(Lord Howe Islands)
+1
Chad
+11
New Caledonia(Noumea)
+1
Copenhagen
+11
Chokurdakh (RTZ 10)
Customizing Your Phone
11
Time
Zone
Time Zone Name
Time
Zone
Time Zone Name
+1
West Central Africa
+11
Russia(Srednekolymsk Time)
+1
Poland(Warsaw)
+11:30
Norfolk Island
+1
Spain(Madrid)
+12
New Zealand(Wellington,Auckland)
+1
Croatia(Zagreb)
+12
Fiji Islands
+1
Czech Republic(Prague)
+12
Russia(Kamchatka Time)
+1
Denmark(Kopenhagen)
+12
Anadyr
+1
France(Paris)
+12
Petropavlovsk-Kamchatsky (RTZ 11)
+1
Germany(Berlin)
+12
Marshall Islands
+1
Hungary(Budapest)
+12:45
New Zealand(Chatham Islands)
+1
Italy(Rome)
+13
Nuku'alofa
+1
Switzerland(Bern)
+13
Tonga(Nukualofa)
+1
Sweden(Stockholm)
+13:30
Chatham Islands
+1
Luxembourg(Luxembourg)
+14
Kiribati
+1
Macedonia(Skopje)
+1
Netherlands(Amsterdam)
+1
Namibia(Windhoek)
Configuring NTP Server
You can set an NTP time server for the desired area as required. The NTP time server address
can be offered by the DHCP server or configured manually.
To configure the NTP settings via CommPortal phone configurator:
1. Click Preferences->Time&Date.
2. Select NTP from the drop-down menu of Obtain Time Method.
3. Select the priority for the IP phone to use the NTP server address offered by the DHCP
server.
- High, the phone uses the NTP server address offered by the DHCP server
preferentially.
- Low, the phone uses the NTP server address configured manually preferentially.
4. Enter the domain names or IP addresses in the Primary NTP Server and Secondary NTP
Server fields respectively.
Yealink IP Phones Configuring Guide
12
5. Enter the desired interval to update time and date from the NTP server in the NTP Query
Interval field.
6. Click Save changes to accept the change.
7. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
Configuring Daylight Saving Time
You can set daylight saving time (DST) for the desired area as required. By default, the DST is set
to Automatic, so it can be adjusted automatically from the current time zone configuration.
The time zone and corresponding DST pre-configurations exist in the AutoDST file. If the DST is
set to Automatic, the IP phone obtains the DST configuration from the AutoDST file.
You can customize the AutoDST file if required. The AutoDST file allows you to add or modify
time zone and DST settings for your area each year.
Obtaining DST Settings Automatically
To obtain the DST settings automatically via CommPortal phone configurator:
1. Click Preferences->Time&Date.
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2. Select Automatic from the drop-down menu of Daylight Savings.
3. Click Save changes to accept the change.
4. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
Configuring DST Settings Manually
To configure the DST settings via CommPortal phone configurator:
1. Click Preferences->Time&Date.
2. Select Enabled from the drop-down menu of Daylight Savings.
3. Do one of the following:
a) Select DST By Date from the Fixed Type field.
1) Enter the start time in the Start Date field.
2) Enter the end time in the End Date field.
Value format is: Month/Day/Hour.
The mapping is:
For month: 1=Jan, 2=Feb,…, 12=Dec;
For day: 1=the first day in a month,…, 31= the last day in a month;
For hour: 0=0am, 1=1am,…, 23=11pm.
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3) Enter the desired offset time in the Offset (minutes) field.
b) Select DST By Week from the Fixed Type field.
1) Enter the start time in the Start Date field.
2) Enter the end time in the End Date field.
Value format is: Month/ Day of Week/ Day of Week Last in Month/ Hour of
Day.
The mapping is:
For Month: 1=Jan, 2=Feb,…, 12=Dec;
For Day of Week: 1=Jan, 2=Feb,…, 12=Dec;
For Day of Week Last in Month: 1=the first week in a month,…, 5=the last
week in a month;
For Hour of Day: 0=0am, 1=1am,…, 23=11pm.
3) Enter the desired offset time in the Offset (minutes) field.
4. Click Save changes to accept the change.
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5. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
Disabling DST Settings
To disable the DST settings automatically via CommPortal phone configurator:
1. Click Preferences->Time&Date.
2. Select Disabled from the drop-down menu of Daylight Savings.
3. Click Save changes to accept the change.
4. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
Configuring the Method to Obtain Time and Date
By default, the phones obtain the time and date from the NTP time server, you can also set the
time and date manually.
To configure the time and date format via CommPortal phone configurator:
1. Click Preferences->Time&Date.
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2. Select the desired value from the drop-down menu of Obtain Time Method.
3. Click Save changes to accept the change.
4. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
Configuring Time and Date Format
You can customize the time and date by choosing between a variety of time and date formats.
The available date formats are as follow:
Date Format
Example (2018-07-27)
WWW MMM DD
Fri Jul 27
DD-MMM-YY
27- Jul -18
YYYY-MM-DD
2018-07-27
DD/MM/YYYY
27/07/2018
MM/DD/YY
07/27/18
DD MMM YYYY
27 Jul, 2018
WWW DD MMM
Fri 27, Jul
To configure the time and date format via CommPortal phone configurator:
1. Click Preferences->Time&Date.
2. Mark the desired radio box of the Time Format field.
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3. Select the desired date format from the drop-down menu of Date Format.
4. Click Save changes to accept the change.
5. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
Directory
The directory provides easy access to frequently used lists. The lists may contain Local Directory,
History, Remote Phone Book, LDAP, Network Contacts and Network Call List.
Note
If Remote Phone Book, LDAP, Network Contacts and Network Call List are not configured in
advance, you cannot see them on the phone user interface.
For more information on Remote Phone Book, refer to Remote Phone Book on page 18.
For more information on the LDAP, refer to
LDAP Directory on Yealink IP Phones
.
Not all phones support Network Contacts and Network Call List. For more information, refer to
Yealink SIP Phones Integrated with Metaswitch CommPortal Phone Applications User Guide
.
You cannot configure Directory via CommPortal phone configurator for CP960 IP phones.
Configuring the Display Priority of the Directory
You can configure the display priority of your directory.
To configure the display priority of directory via CommPortal phone configurator:
1. Click Features->Directory
2. Select the desired priority for Local Directory, History, Remote Phone Book, LDAP, Network
Contacts and Network Call List.
1 is the highest priority and 6 is the lowest priority. The location of the selected list is
displayed according to this priority when user presses the Directory soft key.
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If the priority is set to Disabled, the selected list is not displayed when user presses
the Directory soft key.
3. Click Save changes to accept the change.
4. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration
Files on page 39.
Viewing the Directory on the Phone
To view the directory via phone user interface:
1. Press the Directory soft key when the phone is idle.
The enabled list(s) will be ordered from highest priority to lowest.
Remote Phone Book
The remote phone book is a centrally maintained phone book, stored on the remote server.
Users only need the access URL of the remote phone book. The IP phone can establish a
connection with the remote server and download the phone book, and then display the remote
phone book entries on the phone.
Configuring Access URL of the Remote Phone Book
To configure an access URL for a remote phone book via CommPortal phone
configurator:
1. Click Features->Remote Phone Book.
2. Enter the access URL in the Remote Phonebook URL N field.
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