Yealink SIP-T46S User Manual

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Copyright
Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY
Copyright © 2017 Yealink (Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink (Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
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GNU GPL INFORMATION
Yealink SIP-T46S IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink
uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the
license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
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About This Guide

Thank you for choosing the SIP-T46S IP phone, an ultra-elegant Gigabit IP phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network.
This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration. Also be sure to read the Packaging Contents in this guide before you set up and use the SIP-T46S IP phone.
About This Guide
See the
Yealink Products Regulatory Notices guide
for all regulatory and safety guidance.

In This Guide

Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features

Summary of Changes

This section describes the changes to this guide for each release and guide version.

Changes for Release 81, Guide Version 81.90

The following sections are new:
Mobile Contacts on page 76
Pairing and Connecting the Bluetooth-Enabled Mobile Phone on page 88
Syncing the Mobile Contacts to the IP Phone on page 90
Major updates have occurred to the following sections:
Volume on page 55
Bluetooth on page 86
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User Guide for the SIP-T46S IP Phone

Changes for Release 81, Guide Version 81.70

The following section is new:
Parking a Call/Retrieving a Parked Call to the Monitored User on page 172
Major updates have occurred to the following sections:
Entering Data and Editing Fields on page on page 36
Configuring an Access URL on page 78
DSS Keys on page 94
Auto Answer on page 123
Do Not Disturb (DND) on page 132
Call Forward on page 137
Call Park/Retrieve on page 152
Configuring Visual and Audio Alert for BLF Pickup on page 166
Receiving RTP Stream on page 192
BLF Ring Type is moved to Configuring Visual and Audio Alert for BLF Pickup on page 166.

Changes for Release 81, Guide Version 81.20

Major updates have occurred to the following sections:
Wallpaper on page 39
Screen Saver on page 41
vi

Table of Contents

Table of Contents
About This Guide ........................................................................... v
In This Guide .............................................................................................................................................................. v
Summary of Changes ............................................................................................................................................. v
Changes for Release 81, Guide Version 81.90 .......................................................................................... v
Changes for Release 81, Guide Version 81.70 ......................................................................................... vi
Changes for Release 81, Guide Version 81.20 ......................................................................................... vi
Table of Contents ......................................................................... vii
Overview ......................................................................................... 1
Hardware Component Instructions .................................................................................................................. 1
Icon Instructions ....................................................................................................................................................... 3
Feature Status Icons............................................................................................................................................ 3
Line Key Icons ........................................................................................................................................................ 4
Other Icons ............................................................................................................................................................. 8
LED Instructions ........................................................................................................................................................ 9
User Interfaces ....................................................................................................................................................... 11
Phone User Interface ....................................................................................................................................... 12
Web User Interface........................................................................................................................................... 12
Documentations .................................................................................................................................................... 15
Getting Started ............................................................................. 17
Packaging Contents ............................................................................................................................................. 17
Optional Accessories ....................................................................................................................................... 18
Phone Installation ................................................................................................................................................. 20
Network Connection ............................................................................................................................................ 23
Connecting to the Wired Network............................................................................................................. 24
Connecting to the Wireless Network ........................................................................................................ 24
Phone Initialization ............................................................................................................................................... 24
Phone Status ........................................................................................................................................................... 25
Basic Network Settings ....................................................................................................................................... 26
Wireless Network Settings ................................................................................................................................ 28
Activating the Wi-Fi Mode ............................................................................................................................ 29
Connecting to the Wireless Network ........................................................................................................ 29
Viewing the Wireless Network Information ........................................................................................... 32
Managing the Saved Wireless Network ................................................................................................... 33
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Disconnecting the Wireless Network Connection ............................................................................... 34
Deactivating the Wi-Fi Mode ....................................................................................................................... 34
Registration ............................................................................................................................................................. 34
Idle Screen ............................................................................................................................................................... 35
Entering Data and Editing Fields..................................................................................................................... 36
Customizing Your Phone ............................................................. 39
General Settings .................................................................................................................................................... 39
Wallpaper ............................................................................................................................................................. 39
Screen Saver........................................................................................................................................................ 41
Power Saving ...................................................................................................................................................... 43
Backlight ............................................................................................................................................................... 46
Contrast ................................................................................................................................................................ 47
Language.............................................................................................................................................................. 47
Time & Date ........................................................................................................................................................ 48
Administrator Password ................................................................................................................................. 50
Key As Send ........................................................................................................................................................ 51
Phone Lock .......................................................................................................................................................... 52
Audio Settings ........................................................................................................................................................ 55
Volume .................................................................................................................................................................. 55
Ring Tones ........................................................................................................................................................... 56
Key Tone ............................................................................................................................................................... 58
Contact Management ......................................................................................................................................... 59
Directory ............................................................................................................................................................... 59
Local Directory ................................................................................................................................................... 61
Blacklist ................................................................................................................................................................. 74
Mobile Contacts ................................................................................................................................................ 76
Remote Phone Book ........................................................................................................................................ 78
Call History Management .................................................................................................................................. 80
Viewing History Records ................................................................................................................................ 80
Placing a Call from History Records .......................................................................................................... 81
Adding a Contact to the Local Directory/Blacklist ............................................................................... 81
Deleting History Records ............................................................................................................................... 81
Disabling History Record ............................................................................................................................... 82
Search Source List in Dialing ............................................................................................................................ 82
System Customizations....................................................................................................................................... 84
Headset Use ........................................................................................................................................................ 84
Bluetooth.............................................................................................................................................................. 86
DSS Keys ............................................................................................................................................................... 94
Account Management .................................................................................................................................. 107
Dial Plan .............................................................................................................................................................. 110
Emergency Number ....................................................................................................................................... 116
Live Dialpad ....................................................................................................................................................... 117
Hotline ................................................................................................................................................................. 117
viii
Table of Contents
Basic Call Features ...................................................................... 119
Placing Calls .......................................................................................................................................................... 119
Answering Calls .................................................................................................................................................... 121
Auto Answer ..................................................................................................................................................... 123
Ending Calls ........................................................................................................................................................... 124
Redialing Numbers ............................................................................................................................................. 124
Recent Call In Dialing ........................................................................................................................................ 124
Auto Redial ............................................................................................................................................................ 126
Call Completion ................................................................................................................................................... 127
ReCall ....................................................................................................................................................................... 129
Call Mute ................................................................................................................................................................ 129
Muting a Call .................................................................................................................................................... 130
Muting While Dialing .................................................................................................................................... 131
Call Hold/Resume ............................................................................................................................................... 131
Do Not Disturb (DND) ....................................................................................................................................... 132
Call Forward .......................................................................................................................................................... 137
Static Forwarding ............................................................................................................................................ 137
Dynamic Forwarding ..................................................................................................................................... 145
Call Transfer........................................................................................................................................................... 145
Blind Transfer .................................................................................................................................................... 146
Semi-attended Transfer................................................................................................................................ 147
Attended Transfer ........................................................................................................................................... 148
Call Waiting ........................................................................................................................................................... 148
Conference ............................................................................................................................................................ 149
Local Conference ............................................................................................................................................ 149
Network Conference...................................................................................................................................... 151
Call Park/Retrieve ................................................................................................................................................ 152
FAC Mode .......................................................................................................................................................... 153
Transfer Mode .................................................................................................................................................. 156
Call Pickup ............................................................................................................................................................. 157
Directed Call Pickup ....................................................................................................................................... 158
Group Call Pickup ........................................................................................................................................... 160
Anonymous Call .................................................................................................................................................. 162
Anonymous Call Rejection .............................................................................................................................. 163
Advanced Phone Features ......................................................... 165
Busy Lamp Field (BLF) ........................................................................................................................................ 165
Configuring the BLF Feature on the IP Phone ..................................................................................... 165
Using BLF Feature on the IP Phone ......................................................................................................... 170
BLF List .................................................................................................................................................................... 172
Call Recording ...................................................................................................................................................... 174
Recording Using a USB Flash Drive ......................................................................................................... 175
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User Guide for the SIP-T46S IP Phone
Recording Using a Record Key .................................................................................................................. 180
Hot Desking .......................................................................................................................................................... 183
Intercom ................................................................................................................................................................. 184
Configuring the Intercom Feature on the IP Phone.......................................................................... 185
Using Intercom ................................................................................................................................................ 187
Multicast Paging .................................................................................................................................................. 188
Sending RTP Stream ...................................................................................................................................... 188
Receiving RTP Stream ................................................................................................................................... 192
Using Multicast Paging ................................................................................................................................. 194
Music on Hold ...................................................................................................................................................... 195
Automatic Call Distribution (ACD) ............................................................................................................... 196
Shared Call Appearance (SCA) ....................................................................................................................... 198
Configuring SCA Feature on the IP Phone ........................................................................................... 199
Using SCA Feature on the IP Phone ........................................................................................................ 205
Bridged Lines Appearance (BLA) ................................................................................................................... 211
Configuring BLA Feature on the IP Phone ............................................................................................ 212
Using BLA Feature on the IP Phone......................................................................................................... 215
Messages ................................................................................................................................................................ 217
Short Message Service (SMS)..................................................................................................................... 217
Voice Mail .......................................................................................................................................................... 219
Message Waiting Indicator (MWI) ........................................................................................................... 221
Appendix..................................................................................... 225
Appendix A – Time Zones ................................................................................................................................ 225
Appendix B – Menu Structure ........................................................................................................................ 227
Index ........................................................................................... 229
x

Overview

This chapter provides the overview of the SIP-T46S IP phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new phone, contact your system administrator.
Overview

Hardware Component Instructions

The main hardware components of the SIP-T46S IP phone are the LCD screen and the keypad.
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User Guide for the SIP-T46S IP Phone
Item
Description
LCD Screen
Shows information about calls, messages, soft keys, time, date and other relevant data:
• Default account
• Call informationcaller ID, call duration
• Icons (for example, )
• Missed call text or second incoming caller information
• Prompt text (for example, "Saving config file!")
Time and date
Power Indicator LED
Indicates call status, message status and phone’s system status.
• Receives an incoming call—Fast-flashing
• Receives a voice mail or text message—Slow-flashing
Line Keys
Use these keys to activate up to sixteen accounts and assign various features.
HEADSET Key
Toggles and indicates the headset mode.
MUTE Key
Toggles and indicates mute feature.
MESSAGE Key
Accesses voice messages.
HOLD Key
Places a call on hold or resumes a held call.
REDIAL Key
Redials a previously dialed number.
TRANSFER Key
Transfers a call to another party.
Speakerphone Key
Toggles and indicates the hands-free (speakerphone) mode. The key LED illuminates solid green when hands-free (speakerphone) mode is activated.
Volume Key
Adjusts the volume of the handset, headset, speaker, ringer or media.
Keypad
Provides the digits, letters and special characters in context-sensitive applications.
Scroll through the displayed information.
Confirms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
Soft Keys
Label automatically to identify their context-sensitive features.
Speaker
Provides hands-free (speakerphone) audio output.
Reversible Tab
Secures the handset in the handset cradle when the IP phone is mounted vertically. For more information on how to adjust the reversible tab, refer to
Yealink Wall Mount Quick
Installation Guide for Yealink IP Phones
.
Hardware component instructions of the SIP-T46S IP phone are:
2
Item
Description
Hookswitch
Picking up the handset from the handset cradle, the hookswitch bounces and the phone connects to the line.
Laying the handset down on the handset cradle, the phone disconnects from the line.

Icon Instructions

Icons
Description
Network is unavailable
Hands-free (speakerphone) mode
Handset mode
Headset mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb (DND)
Keep Mute
Ringer volume is 0
Phone Lock
Missed Calls
Call Forward
Recording starts successfully (Using a USB flash drive)

Feature Status Icons

Icons appearing on the status bar are described in the following table:
Overview
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User Guide for the SIP-T46S IP Phone
Icons
Description
Recording is paused (Using a USB flash drive)
Bluetooth mode is on
Bluetooth headset is both paired and connected
Bluetooth-Enabled mobile phone is both paired and connected
Wi-Fi connection is successful
Wi-Fi connection fails
Icons
Description
Hold/Public Hold Private Hold
DND
Voice Mail
SMS
Direct Pickup
Group Pickup
DTMF Prefix
LDAP Local Group XML Group
XML Browser
Conference
Forward

Line Key Icons

Icons appearing on the line key label are described in the following tables:
Icon indicator (associated with line key features)
4
Overview
Icons
Description
Transfer
ReCall
Record URL Record
Recording starts successfully (Record/URL Record)
Multicast Paging Group Listening Paging List
Hot Desking
Zero Touch
URL Phone Lock
Directory
Speed Dial
Icons
Description
The private line registers successfully
The shared/bridged line registers successfully
Registering
Register failed
DND is enabled on this line
Call forward is enabled on this line
Icon indicator (associated with line)
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User Guide for the SIP-T46S IP Phone
Icons
Description
Call Park (Park successfully; Call park idle state)
Call Park (Park failed)
Call Park (Call park ringing state)
Retrieve Park
Icon
Description
Log in the ACD system
The ACD status is available
The ACD state is Wrap up
The ACD status is unavailable
Icons
Description
Intercom idle state
Intercom ringing state
Intercom callout/talking state
Intercom failed state
Icons
Description
BLF/BLF List idle state
(Flashing)
BLF/BLF list ringing state
Icon indicator (associated with call park/retrieve park)
Icon indicator (associated with ACD)
Icon indicator (associated with intercom)
Icon indicator (associated with BLF/BLF List)
6
Overview
Icons
Description
(Flashing)
BLF/BLF list callout state BLF/BLF list talking state
BLF hold state
BLF list call park state
BLF/BLF List failed state
Icon
Description
The shared line is idle.
(for monitoring SCA phone)
The shared line is seized. The shared line receives an incoming call.
The shared line is dialing.
The shared line is in conversation.
The shared line conversation is placed on public hold.
(for local SCA phone)
(for monitoring SCA phone)
The shared line conversation is placed on private hold.
The shared line conversation is barged in by the other shared line party.
Icon indicator (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call.
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User Guide for the SIP-T46S IP Phone
Icon
Description
For a multi-party call, all the shared line parties participating in this call place the shared line conversation on hold.
Icon
Description
The bridged line is idle.
(for monitoring BLA phone)
The bridged line is seized. The bridged line receives an incoming call.
The bridged line is dialing.
The bridged line is in conversation.
The bridged line conversation is placed on hold.
Icon
Description
Recording box is full (Using a record key)
A call cannot be recorded (Using a record key)
Recording starts successfully (Using a record key)
Recording cannot be started (Using a record key)
Recording cannot be stopped (Using a record key)
Icon indicator (associated with a bridged line)
The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA phone indicates the phone is not involved in the BLA call.

Other Icons

Icons appearing when accessing features are described in the following tables:
Icon indicator (associated with call recording)
8
Icon indicator (associated with call history)
Icon
Description
Received Calls
Placed Calls
Missed Calls
Forwarded Calls
Icon
Description
Contact icon
The default caller photo
LED Status
Description
Solid red
The phone is initializing.
Fast-flashing red (300ms)
The phone is ringing.
Slow-flashing red (1s)
The phone receives a voice mail or text message.
Off
The phone is powered off. The phone is idle. The phone is busy. The call is placed on hold or is held. The call is muted.
LED Status
Description
Solid green
The line is seized. The line is in conversation.
Fast-flashing green
The line receives an incoming call.
Slow-flashing green
The call is placed on hold.
Off
The line is inactive.
Icon indicator (associated with contact)
Overview

LED Instructions

Power Indicator LED
Line key LED
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User Guide for the SIP-T46S IP Phone
LED Status
Description
Solid green
The monitored user is idle.
Fast-flashing red (200ms)
The monitored user receives an incoming call.
Solid red
The monitored user is busy. The monitored user’s conversation is placed on hold (This LED status requires server support).
Slow-flashing red (1s)
The call is parked against the monitored user’s phone
number.
Off
The monitored user does not exist.
LED Status
Description
Solid red
There is a parked call on the line key of the non-current page.
Fast-flashing green
The line receives an incoming call on the line key of the non-current page.
Fast-flashing red
The monitored user receives an incoming call on the line key of the non-current page.
Off
The line keys are idle.
LED Status
Description
Off
The shared line is idle.
Fast-flashing green
The shared line receives an incoming call.
Solid green (for local SCA phone) Solid red (for monitoring SCA phone)
The shared line is in conversation. The shared line is dialing. The shared line is seized. The shared line conversation is barged in by the other shared line party.
Slow-flashing green (for local SCA phone) Slow-flashing red (for monitoring SCA phone)
The shared line conversation is placed on public hold.
Slow-flashing green (for local SCA phone) Solid red (for monitoring SCA phone)
The shared line conversation is placed on private hold. For a multi-party call, all the shared line parties participating in this call place the shared line conversation on hold.
Line key LED (configured as a BLF key or BLF List key)
Line key LED (used as a page switch key)
Line key LED (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call.
10
Overview
LED Status
Description
Off
The bridged line is idle.
Fast-flashing green
The bridged line receives an incoming call.
Solid green (for local BLA phone) Solid red (for monitoring BLA phone)
The bridged line is in conversation. The bridged line is dialing. The bridged line is seized.
Slow-flashing green (for local BLA phone) Slow-flashing red (for monitoring BLA phone)
The bridged line conversation is placed on hold.
The above introduces the default LED status. The statuses of the power indicator LED and BLF key
BLF key behavior. For more information, contact your system administrator.
Line key LED (associated with a bridged line)
The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA phone indicates the phone is not involved in the BLA call.
Note
LED are configurable via web user interface. You can also customize the BLF key LED status and

User Interfaces

Two ways to customize configurations of your SIP-T46S IP phone:
The user interface on the IP phone.
The user interface in a web browser on your PC.
The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. In addition, you can use the web user interface to access all configuration settings. In many cases, it is possible to use either the phone user interface and/or the web user interface interchangeably. However, in some cases, it is only possible to use one or the other interface to operate the phone and change settings.
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User Guide for the SIP-T46S IP Phone
Options

Phone User Interface

Web User Interface

Status
--IPv4
--MAC
--Firmware
--Network
--Phone
--Accounts
Basic Phone Settings
--Wallpaper
--Screen Saver
--Power Saving
x
--Backlight
--Contrast
×
--Language
The access to the Advanced settings of the Account or Network via web user interface may be blocked by the web browser (e.g., Chrome, Firebox) if you have installed “Adblock Plus plugin”.
For a better understanding of the menu structure, please refer to Appendix B – Menu Structure on page 227.
Phone User Interface
You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced option is only accessible to the administrator, and the default administrator password is admin (case-sensitive). For more information on customizing your phone with the available options from the phone user interface, refer to Customizing Your
Phone on page 39.
Note
Web User Interface
In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interface, you need to know the IP address of your new phone. To obtain the IP address, press the OK key on the phone when the phone is idle. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10 for IPv4; http://[2005:1:1:1:215:65ff:fe64:6e0a] or [2005:1:1:1:215:65ff:fe64:6e0a] for IPv6) in the address bar of a web browser on your PC. The default administrator user name and password are both
admin (case-sensitive).
Note
The options you can use to customize the IP phone via phone user interface and/or via web user interface are listed in the following table:
12
Overview
Options
Phone User Interface
Web User Interface
--Time & Date
--Administrator Password
--Key As Send
--Phone Lock
-- Audio Settings
--Ring Tones
--Key Tone
--Contact Management
--Directory
x
--Local Directory
--Blacklist
--Mobile Contact
x
--Remote Phone Book
x
--Call History Management
--Search Source List in Dialing
x
--Headset Use
--Bluetooth
--DSS Keys
--Account Registration
--Dial Plan
x
--Emergency Number
x
--Live Dialpad
x
--Hotline
Basic Call Features
--Recent Call In Dialing
x
--Auto Answer
--Auto Redial
--Call Completion
-- ReCall
--Do Not Disturb (DND)
--Call Forward
--Call Transfer
--Call Waiting
--Conference
x
--Call Park
--Call Pickup
--Anonymous Call
--Anonymous Call Rejection
Advanced Phone Features
--Busy Lamp Field (BLF)
--BLF List
x
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User Guide for the SIP-T46S IP Phone
Options
Phone User Interface
Web User Interface
--Call Recording
--Hot Desking
--Intercom
--Multicast Paging
--Music on Hold
x
--Automatic Call Distribution (ACD)
x
--Shared Call Appearance (SCA)
x
--Bridged Lines Appearance (BLA)
x
--Messages
SIP Account
--User Options
--Activation
--Label
--Display Name
--Register Name
--User Name
--Password
--Server Options
--SIP Server 1/2
--Register Port
x
--Outbound Status
--Outbound Proxy1/2
-- Proxy Fallback Interval
--NAT Status
The table above lists most of the feature options. Please refer to the relevant sections for more information.
Note
14

Documentations

Name
Contents
Where found
Language
Quick Start Guide
Basic call features and phone customizations
In the package
English
On the website
English
User Guide
Phone/Web user interface settings, basic call features and advanced phone features
On the website
English
You can also download the latest documentations online:
http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=143.
The following table shows documentations available for the SIP-T46S IP phone.
Note
Overview
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User Guide for the SIP-T46S IP Phone
16

Getting Started

This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T46S IP phone. Topics include:
Packaging Contents
Phone Installation
Network Connection
Phone Initialization
Phone Status
Basic Network Settings
Wireless Network Settings
Registration
Getting Started
Idle Screen
Entering Data and Editing Fields
If you require additional information or assistance with your new phone, contact your system administrator.

Packaging Contents

The following components are included in your SIP-T46S IP phone package:
SIP-T46S IP Phone
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User Guide for the SIP-T46S IP Phone
Phone Stand
Handset & Handset Cord
Ethernet Cable
Quick Start Guide
Check the list before installation. If you find anything missing, contact your system administrator.

Optional Accessories

18
The following items are optional accessories for your SIP-T46S IP phone. You need to purchase them separately if required.
Power Adapter (5.5mm DC plug)
Wall Mount Bracket
Getting Started
Headset YHS32/YHS33
Wireless Headset Adapter EHS36
Bluetooth USB Dongle BT40
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User Guide for the SIP-T46S IP Phone
We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance.
Wi-Fi USB Dongle WF40
Note

Phone Installation

If your phone is already installed, proceed to Phone Initialization on page 24.
This section introduces how to install the phone:
1) Attach the stand or the optional wall mount bracket
2) Connect the handset and optional headset
3) Connect the optional USB flash drive
4) Connect the power
1) Attach the stand or the optional wall mount bracket
Desk Mount Method
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