This chapter describes how to use this guide, as well as safety notes and legal notice you should read
before using the machine.
Preface
Thank you for selecting the WorkCentre 5022/5024 (hereafter referred to as "the machine").
This guide describes how to operate the machine and the precautions you should follow during
operation. To get the most out of the machine and to use it effectively, be sure to read this guide
before use.
This guide assumes that you have a basic knowledge of the operating environment of the personal
computer in use and networking environments. For information on the environment of the personal
computer in use and the basic knowledge and operations of networking environments, refer to the
manuals provided with the personal computer, operating system, and network system.
After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget
how to perform operations or if a problem occurs with the machine.
WARNING: This equipment will be inoperable when the main power fails.
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Before Using the Machine
Types of Manuals
The following guides are provided with the machine.
User Guide (this guide) (Driver CD Kit)
The guide describes how to use the copy, print, fax and scan features as well as how to set the paper,
perform everyday maintenance, make machine status settings, perform troubleshooting, and set up a
network.
Basic Operation Guide (Booklet) (Driver CD Kit)
The guide describes a quick reference for the basic operations, daily maintenance, and problem solving
for this machine.
Manual (HTML)
The manual describes installation and configuration procedures for print drivers and the printer
environment. This manual is included in the Driver CD Kit.
This guide is intended for first time users of the machine. It describes the basic operations for the copy,
fax, scan, and print features.
Organization of this Guide
This guide consists of the following chapters:
1 Before Using the Machine: Describes how to use this guide and provides license information.
2 Environment Settings: Describes the environment required to operate the machine.
3 Product Overview: Describes the names of the machine parts as well as basic operations, such as how
to turn the machine on and off, how to use the energy saver feature, and how to use Xerox
CentreWare
4 Loading Paper: Describes the types of paper and other media that you can use on the machine and
how to load paper in a tray.
®
Internet Services.
®
5 Copy: Describes the basic operation and features of the copy feature.
6 Fax: Describes the basic operations and features for the Fax services.
7 Scan: Describes the basic operations and features of the scan feature.
8 Print: Describes the basic printing operations.
9 Tools: Describes System Administration mode as well as how to change the default settings.
10 Machine Status: Describes how to check the faults that occurred in the machine and to print various
reports.
11 Job Status: Describes how to check job status and how to delete jobs.
12 Maintenance: Describes how to replace consumables and to clean the machine.
13 Problem Solving: Describes troubleshooting procedures to solve the problems with the machine.
14 Appendix: Describes the specifications of the machine, optional accessories, and
cautions/restrictions.
Conventions
•The screen shots and illustrations used in this guide vary depending on the machine configuration
and optional components installed. Some of the items in the screen shots may not be displayed or
available depending on your machine configuration.
•The procedures in this guide may vary depending on the driver and utility software being used
due to the upgrades.
•In this document, "Computer" refers to a personal computer or workstation.
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Before Using the Machine
Feed d irectionFeed d i rection
•The following terms are used in this guide:
-Important: Important infomation that you should read.
-Note: Additional information on operations or features.
•The following symbols are used in this guide:
" ":•A cross-reference included in this guide.
•Names of CD-ROM, features, and screen messages and input text.
[ ]:•Folders, files, applications, button or menu names displayed on the
screen.
•Names of menus, commands, windows, or dialog boxes displayed on
the computer screen and their buttons and menu names.
< >button:•Hardware buttons on the control panel.
< >key:•Keys on the keyboard of the computer.
>:•Path to a certain item within a procedure on the control panel.
•For example: When you see the procedure "select Tools > Default
Settings > Copy", this means that you need to select To o ls , select
Default Settings, and then select Copy.
•Path to a certain item within a procedure on a computer.
•For example: When you see the procedure "to search for files and
folders, click Start > Search > For Files or Folders", this means that
you need to click Start, click Search, and then click For Files or Folders to search for files and folders.
•Orientation of documents or paper is described in this guide as follows:
, ,
Long Edge Feed (LEF)
, ,
Short Edge Feed (SEF):
LEF OrientationSEF Orientation
Loading the document or paper in portrait orientation when
viewed from the front of the machine.
Loading the document or paper in landscape orientation when
viewed from the front of the machine.
Before using this product, read "Safety Notes" carefully for safety use.
This product and recommended supplies have been tested and found to comply with strict safety
requirements including safety agency approvals and compliance with environmental standards. Follow
the following instructions for safety use.
Note Any unauthorized alteration including an addition of new functions or connection to external
devices may not be covered by the product warranty. Contact your local Xerox representative for more
information.
Follow all warning instructions marked on this product. The following symbols are used to indicate
danger of personal injury or machine damage:
DANGER:
WARNING:
CAUTION:
High risk of severe or fatal injury if not followed
strictly.
Risk of severe or fatal injury if not followed
strictly.
Risk of injury to user or damage to machine if
not followed strictly.
Electrical Safety
This product must be operated by a power source as indicated on the machine's data plate. Consult
your local power company to check if your power source meets the requirements.
WARNINGS:
•Connect this product to a protective earth circuit.
•This product is supplied with a plug that has a protective earth pin. The plug fits only into an
earthed electrical outlet. This is a safety feature. If the plug doesn't fit to the outlet, contact an
electrician to replace the outlet to avoid risk of electric shock. Never use an earthed adapter plug
to connect the product to the electrical outlet that has no earth connection terminal.
Improper connection of a grounding conductor may cause electric shock.
•Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire
accident, do not use an extension cord, a multi-plug adaptor or a multiple connector. Consult your
local Xerox representative to check if an outlet is grounded.
•Connect this product to a branch circuit or an outlet that has larger capacity than the rated
ampere and voltage of this product. See the data plate on the rear panel of this product for its
rated ampere and voltage.
•Never touch the power cord with wet hands. It may cause electric shock.
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Before Using the Machine
•Do not place any object on the power cord.
•Always keep the plug connection free of dust. A dusty or damp environment may cause a minute
electric current in a connector. It may generate heat and eventually cause a fire.
•To avoid the risk of electric shock and fire, use only the power cord supplied with this product or a
cord designated by Xerox.
The power cord is for use with this product exclusively. Do not use it with any other product.
Do not damage or alter the power cord. Damage and alteration may generate heat and
eventually cause electric shock or fire.
If the power cord is damaged or insulated wires are exposed, contact your local Xerox representative
for a replacement. Do not use a damaged or uninsulated cord to avoid the risk of electric shock and
fire.
CAUTIONS:
•When cleaning this product, always switch off and unplug it. Access to a live machine interior may
cause electric shock.
•Do not plug in or unplug this product with the switch in the On position. Plugging and unplugging
a live connector may deform the plug and generate heat, and eventually cause a fire.
•Hold the plug, not the cord, when unplugging this product, or it may damage the cord and cause
electric shock or fire.
•Always switch off and unplug the machine when it (i.e., fax function) is not used over weekends or
long holidays. Failure to do so may cause deterioration of the insulation and eventually electric
shock or fire.
Note The machine cannot receive fax messages when the power is off.
•Once a month, switch off this product and check the following:
-the power cord is plugged firmly into an electrical outlet
-the plug is not excessively heated, rusted or bent
-the plug and electrical outlet are free of dust
-the power cord is not cracked or worn down
If you notice any unusual condition, switch off and unplug this product first and contact your local
Xerox representative.
WARNING: Do not locate this product where people might step on or trip over the power cord.
Friction or excessive pressure may generate heat and eventually cause electric shock or a fire
accident.
CAUTIONS:
•Never locate this product in the following places:
-Near radiators or any other heat sources
-Near volatile flammable materials such as curtains
-In the hot, humid, dusty or poorly ventilated environment
-In the place receiving direct sunlight
-Near cookers or humidifiers
•This product weighs 81.6 lbs./37 kg. Always use a team of two persons to avoid mishandling or
injury when lifting this product: one to hold the bottom of the folded bypass tray on the left side
of the product and the other one to hold the handhold provided on the right side of the product.
Never lift it by gripping any other areas. It will prevent you from dropping the product and getting
back ache or injuries.
•Locate this product on a level and sturdy surface that can withstand its weight. Otherwise, if tilted,
the product may fall over and cause injuries.
•Locate this product in a well-ventilated area. Do not obstruct the ventilation openings of the
product.
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Before Using the Machine
1100.9
100595325.980
100
587.6387
1474.6
400
10
°
10
°
10
°
10
°
front
front
back
back
left
leftright
right
Keep the minimum clearance indicated below for ventilation and access to the power plug. Unplug the
product if an abnormal condition is noted.
With Duplex Automatic Document Feeder
(Unit: mm)
WARNINGS:
•Do not tilt the product at an angle of more than 10 degrees. Otherwise, it may fall over and cause
injury.
•Always lock the wheels of this product after installation. Otherwise, it may fall over or slide and
cause injury
CAUTION: To bundle wires and cables, always use the cable ties and spiral tubes supplied by
Xerox.
Other Notices
•To keep this product in a good performance and condition, always use it in the following
environment:
Temperature: 50
- 90° F (10 - 32° C)
Humidity: 35 - 85%
•When the product is left in a chilly room and the room is rapidly warmed up by heater, dew
condensation may form inside the product and cause a partial deletion on printing.
Operational Safety
WARNINGS:
•The operator's product maintenance procedures are described in the customer documentation
supplied with this product. Do not carry out any other maintenance procedures not described in
the documentation.
•This product is equipped with a safety feature that prohibits access to hazardous areas. The areas
are isolated by covers or protectors that require a tool to remove. To prevent electric shock and
injury, never remove these covers and protectors.
•To avoid the risk of electric shock and fire, switch off and unplug the product promptly in the
following conditions, then contact your local Xerox representative.
-The product emits smoke or its surface is unusually hot
-The product emits unusual noise or odor
-The power cord is cracked or worn down
-A circuit breaker, fuse, or any other safety device becomes activated
-Any liquid is spilled into the product
-The product is soaked in water
-Any part of the product is damaged
Xerox® WorkCentre® 5022/5024 Multifunction Printer
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Before Using the Machine
•Do not insert any object into slots or openings of this product.
•Do not put any of the following items on the product:
-Liquid container such as flower vases or coffee cups
-Metal parts such as staples or clips
-Heavy objects
•If liquid is spilled over or metal parts are slipped into the product, it may cause electric shock or
fire.
•Do not use conductive paper such as carbon paper or conductively-coated paper. When a paper
jam occurs, it may short-circuit the machine and eventually cause a fire.
CAUTIONS:
•Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from
magnetic materials. Magnetic materials may accidentally activate the product and cause injury or
electric shock.
•Do not attempt to remove paper that is deeply jammed inside the machine, particularly if it is
wrapped around the fusing unit or the heat roller. Doing so may cause injury or burns. Switch off
the product immediately and contact your local Xerox representative.
•Do not apply excessive force to hold a thick document on the document glass. It may break the
glass and cause injury.
•Ventilate well during extended operation or mass copying. Inadequate ventilation may affect the
office air environment with an ozone odor.
Provide proper ventilation to ensure a comfortable and safe environment.
Consumables
WARNINGS:
•Store all consumables in accordance with the instructions given on its package or container.
•Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for spills. Doing
so increases the risk of fire and explosion from electric sparks igniting inside the vacuum cleaner.
If you spill a large volume of toner, contact your local Xerox representative.
•Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire
and cause burn injury or explosion.
If you have a used toner cartridge no longer needed, contact your local Xerox representative for its
disposal.
CAUTIONS:
•Keep drum cartridges and toner cartridges out of the reach of children. If a child accidentally
swallows toner, spit it out, rinse mouth with water, drink water and consult a physician
immediately.
•When replacing drum cartridges and toner cartridges, be careful not to spill the toner. In case of
any toner spills, avoid contact with clothes, skin, eyes and mouth as well as inhalation.
If you get toner particles in your eyes, wash it out with plenty of water for at least 15 minutes until
the irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a
physician immediately.
•When removing the fusing unit, always switch it off first and wait for 40 minutes until it cools.
Location of Warning and Caution Labels
Always follow all warning instructions marked on or supplied with this product.
WARNING: To avoid the risk of burn injury and electric shock, never touch the area with the "High
Temperature" or "High Voltage" indicators.
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Before Using the Machine
Regulations
Radio Frequency Emissions (Class A)
This product has been tested and found to comply with the limits for a class A digital device, pursuant
to International Standard for Electromagnetic Interference (CISPR Publ. 22) and Radiocommunication
Act 1992 in Australia/New Zealand. These limits are designed to provide reasonable protection against
harmful interference when the product is operated in a commercial environment. This product
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the customer documentation, may cause harmful interference to radio communications.
Operation of this product in a residential area is likely to cause harmful interference in which case the
user is required to correct the interference at their own expense.
Changes and modifications to this product not specifically approved by Xerox may void the user's
authority to operate this equipment.
Product Safety Certification (UL, CB)
This product is certified by the following agency using the safety standards listed.
Agency: TUV
Standard: IEC60950-1:ed. 2
Environment
For environmental protection and efficient use of resources, Xerox recycles returned toner cartridges to
manufacture parts and materials, or for energy recovery.
Proper disposal is required for used toner cartridges and drum cartridges. Do not open toner cartridge
containers. Return them to your local Xerox representative.
About Licenses
This section describes information about licenses. Be sure to read it thoroughly.
JPEG Code
Our printer software uses some of the codes defined by the Independent JPEG Group.
Copyright (c) 1996 - 2006, Daniel Stenberg, <daniel@haxx.se>.
All rights reserved.
Permission to use, copy, modify, and distribute this software for any purpose with or without fee is
hereby granted, provided that the above copyright notice and this permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL
THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF
OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or
otherwise to promote the sale, use or other dealings in this Software without prior written
authorization of the copyright holder.
FreeBSD
This product contains the part of FreeBSD codes.
The FreeBSD Copyright
Copyright 1994-2006 The FreeBSD Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted
provided that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
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Before Using the Machine
Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
the following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT "AS IS" AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE FREEBSD PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGE.
The views and conclusions contained in the software and documentation are those of the authors and
should not be interpreted as representing official policies, either expressed or implied, of the FreeBSD
Project.
ICC Profile (Little cms)
Little cms copyright (c) 1988-2004 Marti Maria
WIDE DHCP Client
WIDE Project DHCP Implementation
Copyright (c) 1995 Akihiro Tominaga
Copyright (c) 1995 WIDE Project
All rights reserved.
Permission to use, copy, modify and distribute this software and its documentation is hereby granted,
provided only with the following conditions are satisfied:
1.Both the copyright notice and this permission notice appear in all copies of the software,
derivative works or modified versions, and any portions thereof, and that both notices appear in
supporting documentation.
2.All advertising materials mentioning features or use of this software must display the following
acknowledgement:
This product includes software developed by WIDE Project and its contributors.
3.Neither the name of WIDE Project nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
Feedback of the results generated from any improvements or extensions made to this software would
be much appreciated.
Any such feedback should be sent to:
Akihiro Tominaga
WIDE Project
Keio University, Endo 5322, Kanagawa, Japan
(E-mail: dhcp-dist@wide.ad.jp)
WIDE project has the rights to redistribute these changes.
MD5
Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved.
License to copy and use this software is granted provided that it is identified as the "RSA Data Security,
Inc. MD5 Message-Digest Algorithm" in all material mentioning or referencing this software or this
function.
License is also granted to make and use derivative works provided that such works are identified as
"derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm" in all material mentioning
or referencing the derived work.
RSA Data Security, Inc. makes no representations concerning either the merchantability of this
software or the suitability of this software for any particular purpose.
It is provided "as is" without express or implied warranty of any kind.
These notices must be retained in any copies of any part of this documentation and/or software.
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Before Using the Machine
Legal Notice
Copying or printing certain documents may be illegal in your country. Fines or imprisonment may be
imposed on those found guilty. The following are examples of items that may be illegal to copy or print
in your country.
•Currency
•Banknotes and checks
•Bank and government bonds and securities
•Passports and identification cards
•Copyright material or trademarks without the consent of the owner
•Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
This section describes the environment settings needed to use the machine's print and scan features.
Print Feature
The machine can be connected directly to a computer for use as a local printer. Connect the machine
to a computer with a USB cable.
Use as a Local Printer
Connect the machine to a computer with a USB cable.
Use as a Network Printer
Print from network-connected computers using the TCP/IP protocol.
To use the machine as a network printer, you need to activate the port to use for printing.
•LPD: Activate this setting when using the LPD port.
•Port9100: Activate this setting when using the Port9100 port.
Note This feature is available when the Network Kit is installed.
For information on how to set TCP/IP, refer to Setting the Network Environment on page 2-6.
For information on how to activate a communication port, refer to Activating the Communication Port
To U se on page 2-11.
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Environment Settings
Scan Feature
The machine supports the following Scan functions:
Using the USB connection
Scan with PC application
Uses the USB connection to import scan data in a computer with a TWAIN or Windows Imaging
Acquisition (WIA) compatible application.
To use this function, you must install the scan driver from the Driver CD Kit CD-ROM.
Note To install the scan driver, follow the instructions provided in the manual (HTML file) included on
the CD-ROM.
For information on how to use this feature, refer to Using an Application to Load Scan Data from the
Machine via USB on page 7-6.
Using the Network connection
Scan to E-mail
Uses the SMTP protocol to send the document scanned by the machine as an e-mail attachment.
To send scanned data as an e-mail attachment, you must activate the SMTP port.
(Setting at the time of factory shipment: Enabled)
This function is also used to set the e-mail header and body and SMTP server settings used when emails are sent as well as the recipient address (system administrator's e-mail address) for e-mail
notification when a transmission error occurs.
Note This feature is available when the Network Kit is installed.
For information on how to activate the SMTP port, refer to Activating the Communication Port To Use
on page 2-11.
For information on how to set the SMTP server, refer to SMTP Server Settings on page 2-13.
For information on how to enter the header and body of an e-mail, refer to E-mail Header and Body
Settings on page 2-14.
For information on how to set the system administrator's e-mail address, refer to Administrator's E-
mail Address on page 2-21.
For information on how to use this feature, refer to Sending Scan Data to PC as E-mail Attachment - E-
mail on page 7-7.
Scan to PC (Network)
Uses the SMB protocol to save the document scanned by the machine in a common folder created on a
network PC.
To save scanned data on a computer, you must activate the SMB port.