Xerox DOCUTECH 6100, DOCUTECH 6115, DOCUTECH 6155, DOCUTECH 6135 User Manual
Xerox Document Services Platform Series
Common Controller
System Guide
701P42230
Version 4.1
August, 2004
Xerox Corporation
Global Knowledge and Language Services
800 Phillips Road
Building 845-17S
Webster, New York 14580
USA
© 2004
Copyright protection claimed includes all forms and matters of copyrighted
material and information now allowed by statutory or judicial law hereinafter
granted including without limitation, material generated from the software
programs that are displayed on the screen such as styles, templates, icons,
screen displays, looks, and so on.
Printed in the U.S.A., U.K., and France.
Copyright by Xerox Corporation. All rights reserved.
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products mentioned in this publication are trademarks of XEROX
CORPORATION. All non-Xerox brands and product names are trademarks or
registered trademarks of their respective companies. Other company trademarks
are also acknowledged.
This product includes software developed by the Apache Software Foundation
(http://www.apache.org/). SWOP is a registered trademark of SWOP, Inc.
While the information in this Guide is correct at the time of this publication, Xerox
reserves the right at any time to change the information without notice. Changes
are made periodically to this document. Changes and technical updates will be
added in subsequent editions.
Table of Contents
Introduction
About this guide ................................................................................................................... i
Contents .............................................................................................................................. i
Conventions........................................................................................................................ ii
Customer support .............................................................................................................. ii
1 Gateway and Network Configuration
SNMP gateway configuration ..........................................................................................1-2
Additional features supported in SNMP..............................................................1-2
Changing attributes support................................................................................1-3
SNMP MIB support .............................................................................................1-3
Automatic Meter Reading (AMR) support ..........................................................1-5
Localization of text and units of measure ...........................................................1-6
SNMP configuration variables .........................................................................................1-7
Local User Interface (LUI) mapping to MIB ........................................................1-7
Printer and job messages ......................................................................1-8
AppleTalk gateway configuration .......................................................................1-8
Queue server options .........................................................................................1-8
NetWare gateway configuration.........................................................................1-8
LPD gateway configuration .................................................................................1-9
Network configuration settings ........................................................................................1-9
IP configuration...................................................................................................1-9
Dynamic Host Config Protocol (DHCP) .................................................1-9
Name services ..................................................................................................1-10
Windows Internet Name Service (WINS).............................................1-10
Domain Name Service (DNS) ..............................................................1-10
Network Information Services (NIS/NIS+) ...........................................1-10
Active Directory Service (ADS) .........................................................................1-11
Network filing configuration...............................................................................1-11
LP/LPR compatibility with DocuSP...................................................................1-11
NPS lp-o and lpr-c ...............................................................................1-11
Ethernet connection speed ...............................................................................1-13
Restore network factory settings ......................................................................1-13
2 Backup and Restore
System and Configuration backup and restore ...............................................................2-1
BOOK-TITLE NOT SET 1
When to restore a Configuration.........................................................................2-2
When to restore a System ..................................................................................2-2
Configuration Backup ......................................................................................................2-3
Restore Configuration......................................................................................................2-4
Full System Backup .........................................................................................................2-4
Additional backup information .........................................................................................2-5
Backup and Restore Tray Mapping .................................................................................2-5
Frequently asked questions.............................................................................................2-6
DocuSP Emergency Recovery Utility (DSPERU)............................................................2-8
DSPERU limitations............................................................................................2-8
Required levels of expertise ...............................................................................2-9
Installing DSPERU on your DocuSP controller...................................................2-9
Backup procedure - DSPERU ..........................................................................2-10
Testing the backup tape ...................................................................................2-11
Recovery procedure - DSPERU .......................................................................2-12
Backup and recovery caveats - DSPERU ........................................................2-13
Troubleshooting ................................................................................................2-14
Activity logging .....................................................................................2-14
Checking the tape drive .......................................................................2-15
Resource Backup and Restore (RBR) utility..................................................................2-17
Procedure for backing up and restoring resources...........................................2-17
Helpful hints for using RBR...............................................................................2-18
Sample resource backup and restore scripts ...................................................2-19
Sample backup script ..........................................................................2-19
Sample resource restore script ............................................................2-20
3 Security and Network Setup
System supplied security profiles ....................................................................................3-1
Creating user-defined profiles.............................................................................3-3
Setting the current and default profiles...............................................................3-3
Account management......................................................................................................3-3
Local users and groups ......................................................................................3-3
Default user groups and user accounts..............................................................3-4
Creating user accounts.......................................................................................3-4
Group authorization ............................................................................................3-5
Password security requirements.........................................................................3-5
Changing individual passwords ..........................................................................3-6
Accessing DocuSP through ADS ....................................................................................3-6
Limiting access using the IP filter ....................................................................................3-6
Print command line client from remote system................................................................3-7
Secure Socket Layer .......................................................................................................3-7
Digital Certificates...............................................................................................3-8
User level changes .............................................................................................3-9
2 BOOK-TITLE NOT SET
Solaris file permissions .......................................................................................3-9
Network and name service changes...................................................................3-9
Disabling secure name service databases ............................................3-9
Multicast routing disabled ....................................................................3-10
Sendmail daemon secured ..................................................................3-10
Network parameters secured...............................................................3-10
Executable stacks disabled .................................................................3-10
NFS port monitor restricted..................................................................3-10
Remote CDE login disabled.................................................................3-10
DocuSP router capabilities disabled....................................................3-11
Security warning banners ....................................................................3-11
Disabling LP anonymous printing ........................................................3-11
Remote shell internet service ..............................................................3-11
enable-ftp and disable-ftp scripts.........................................................3-11
Roles and responsibilities ..............................................................................................3-12
Xerox responsibilities........................................................................................3-12
Customer responsibilities..................................................................................3-12
Security tips ...................................................................................................................3-13
Configure for xrxuser ........................................................................................3-13
Document and backup......................................................................................3-14
Online Help for security ....................................................................................3-14
4 Printing
Printing workflow options .................................................................................................4-1
First In/First Out (FIFO) printing..........................................................................4-1
Resource based scheduling ...............................................................................4-2
Multiple job submission ...................................................................................................4-2
Parallel RIP processing ...................................................................................................4-3
ASCII and PCL printing utilities .......................................................................................4-3
ASCII and the PS or PCL decomposers.............................................................4-3
setpclcontrol utility .................................................................................4-4
setlp/lprcopycount utility.........................................................................4-4
LP/LPR compatibility with DocuSP..................................................................................4-5
NPS lp-o and lpr-c ..............................................................................................4-5
Highlight color programming in ASCII job ticket ..............................................................4-6
Resource based scheduling for NPS color......................................................................4-7
Socket gateway configuration utility: setVPSoption.........................................................4-8
TIFF files..........................................................................................................................4-9
GetTIFF and GetForm ........................................................................................4-9
TIFF orientation ..................................................................................................4-9
Supported TIFF tags............................................................................4-10
BOOK-TITLE NOT SET 3
5 Finishing
Administration page controls .........................................................................................4-11
Performance considerations..........................................................................................4-12
Using VIPP ....................................................................................................................4-12
Repository management ...............................................................................................4-13
Save job options ...............................................................................................4-13
Scan to digital input on DT 100/120..................................................................4-14
Copy input for multiple page TIFF files.............................................................4-14
RIP input ...........................................................................................................4-14
Copy/move/delete saved jobs...........................................................................4-15
Copying and saving jobs to CD ........................................................................4-15
Saving custom templates..................................................................................4-16
Job previewing and editing ............................................................................................4-16
Editing thumbnails ............................................................................................4-16
Using the PDF editor ........................................................................................4-17
Paper trays ....................................................................................................................4-17
Printing hints ..................................................................................................................4-17
Subset finishing ...............................................................................................................5-1
Creating jobs to use subset finishing..................................................................5-2
Subset offset (Page Level Jog)...........................................................................5-2
PCL offset/separator/subset finishing command ................................................5-3
PCL Offset Stacking ..............................................................................5-3
6 Fonts
Using the PCL Separator .......................................................................5-3
PCL paper source command ...........................................................................................5-4
Tray mapping...................................................................................................................5-4
Mapping trays to media ......................................................................................5-4
Backup and restore of tray settings ....................................................................5-5
Stacking order .................................................................................................................5-6
Mixed stacking .................................................................................................................5-6
Additional finishing information........................................................................................5-6
How to choose fonts ........................................................................................................6-1
Fonts................................................................................................................................6-1
Downloading fonts from the network ..................................................................6-2
Resident fonts.....................................................................................................6-2
PostScript resident fonts........................................................................6-2
PCL resident fonts .................................................................................6-5
Non-resident fonts ..............................................................................................6-6
Downloaded fonts ..................................................................................6-6
Optional or soft fonts..............................................................................6-7
Font substitution .................................................................................................6-7
4 BOOK-TITLE NOT SET
PostScript fonts......................................................................................6-7
PCL 5e fonts ..........................................................................................6-7
7 Accounting and Billing
Accounting .......................................................................................................................7-1
Auto exporting accounting log ............................................................................7-1
Accounting exported values................................................................................7-1
Accounting file fields ...........................................................................................7-2
Job Notes window ...........................................................................................................7-8
Billing ...............................................................................................................................7-8
Billable events.....................................................................................................7-8
Billing meters .....................................................................................................7-9
8 Troubleshooting
Calling for service ............................................................................................................8-1
Declared faults.................................................................................................................8-2
Printer fault .........................................................................................................8-2
Job fault ..............................................................................................................8-2
Undeclared faults.............................................................................................................8-2
SNMP problems..................................................................................................8-3
Client problems...................................................................................................8-4
Windows problems ................................................................................8-4
Macintosh problems...............................................................................8-4
DigiPath problems .................................................................................8-4
GUI problems.........................................................................................8-5
Tape Client problems.............................................................................8-5
Print quality problems ............................................................................8-6
Font problems........................................................................................8-6
Inoperable system problems..................................................................8-7
Job flow problems..................................................................................8-7
Job integrity problems............................................................................8-8
Tray to media mapping problems ..........................................................8-9
Gateway problems ................................................................................8-9
PDL problems ........................................................................................8-9
PostScript problems...............................................................................8-9
TIFF problems .....................................................................................8-10
PDF problems......................................................................................8-10
Editor problems.................................................................................................8-11
Restore password.............................................................................................8-11
Restart DocuSP software without rebooting.....................................................8-12
Productivity and performance problems ...........................................................8-12
BOOK-TITLE NOT SET 5
Problems when saving a job .............................................................................8-13
Printing system logs ......................................................................................................8-14
all_jobs_log.......................................................................................................8-14
system_log........................................................................................................8-14
status_log .........................................................................................................8-14
ep_exception_log and ep_primary_log.............................................................8-15
LPR logs ...........................................................................................................8-15
Printing the accounting log ...............................................................................8-15
LP/LPR and the ASCII job tickets..................................................................................8-15
Rebooting and restarting ...............................................................................................8-16
Loading XJDC/Unix .......................................................................................................8-17
Configuring XJDC/Unix..................................................................................................8-18
XJDC hints and tips .......................................................................................................8-18
Output files ....................................................................................................................8-19
Properly ejecting a diskette on a DocuSP station .........................................................8-20
Remote Services ...........................................................................................................8-20
9 Hints and Tips
General ............................................................................................................................9-1
Disabling the Solaris 8 Screen Saver .................................................................9-1
Common Desktop Environment (CDE) Front Panel Removal and Workaround 9-1
Color Systems .................................................................................................................9-2
Settings for enhanced color output.....................................................................9-2
Color job processing efficiencies ........................................................................9-2
Time used to generate the PDL.............................................................9-2
Time used to transfer PDL .....................................................................9-3
Time required to RIP PDL......................................................................9-3
Time required to print PDL.....................................................................9-3
Job submission hints ..........................................................................................9-3
Number of images .................................................................................9-3
PostScript preScan and full scan...........................................................9-4
PostScript factory settings .....................................................................9-4
Ethernet .................................................................................................9-5
Gateways...............................................................................................9-5
Job submission order.............................................................................9-5
Job RIP hints .........................................................................................9-6
Variable data..........................................................................................9-6
Image Quality (IQ) .................................................................................9-7
Job printing hints....................................................................................9-8
Skipped pitches .....................................................................................9-8
PCI channel interface PWB trace capture .....................................................................9-8
6 BOOK-TITLE NOT SET
Perform a trace ...................................................................................................9-9
Export the trace file to floppy ..............................................................................9-9
BOOK-TITLE NOT SET 7
8 BOOK-TITLE NOT SET
About this guide
Introduction
The System Guide provides the information needed to
perform system administration tasks for configuring and
maintaining the Xerox Document Services Platform
(DocuSP) for printing systems.
This guide is intended for network and system administrators
responsible for setting up and maintaining Xerox printers with
DocuSP software. System administrators should have an
understanding of the Sun workstation, a familiarity with
Solaris, and with basic UNIX commands. This includes the
use of text editors such as vi or textedit and the ability to
maneuver within the Solaris environment. To enable them to
setup a customer site, system administrators are expected to
have a working knowledge of Local Area Networks (LANs),
communication protocols, and the applicable client platforms.
Contents
In general, this document covers information about the
DocuSP that is not covered in the Online Help or other
available guides.
The following list describes the contents of this guide:
• Gateway and Network Configuration
• Backup and Restore
• Security and Network Setup
•Printing
• Finishing
•Fonts
•MICR
• Tape Client
System Guide i
Introduction
Conventions
• Accounting and Billing
• Troubleshooting
• Hints and Tips
This guide includes the following conventions:
• Angle brackets - Variable information that is displayed on
your screen is enclosed within angle brackets; for
example, Unable to copy filename.
• Square brackets - Names of options you select are shown
in square brackets; for example, [OK] and [Cancel].
• Notes are hints that help you perform a task or
understand the text. Notes are found in the following
format:
Customer support
NOTE: This is an example of a note.
To place a customer service call, dial the direct TTY number
for assistance. The number is 800-735-2988.
For additional assistance, dial the following numbers:
• Service and software support: 1-800-821-2797
• Xerox documentation and software services: 1-800-3279753
-ii System Guide
1 Gateway and Network
Configuration
Gateway and network configuration is a set of features that
allows administrators to integrate DocuSP operation with a
variety of protocols and gateways through a common user
interface. The DocuSP gateway and network configuration
also enables system administrators to select all the network
configuration settings without having to interface with the
UNIX operating system.
Administrators have a wide range of network options
available for configuration through DocuSP. IP settings,
network speed, and name service among others settings can
be handled easily and quickly.
This section of the guide describes how to use the DocuSP
interface for the following gateways:
• Simple Network Management Protocol (SNMP)
• AppleTalk
•NetWare
•LPD
This section also addresses the DocuSP support for the
following network configuration settings:
• IP configuration
• Names services
–WINS
– DNS
– NIS/NIS+
• Dynamic DNS Updates (DDNS)
• Filing configuration - SMB
• Filing configuration - FTP/SFTP
• Dynamic (DHCP) and Static configuration
• Ethernet speed
• Restore network defaults
System Guide 1-1
Gateway and Network Configuration
SNMP gateway configuration
SNMP displays the status of network devices. Using the
SNMP tab in Gateways, the administrator can select among
a number of features and settings for SNMP.
NOTE: SNMP requires a standard license. The System
Administrator must enable SNMP in License Manager.
Xerox recommends the following thirdparty SNMP software
managers:
• IBM Network Printer Manager (NT)
• TNG Unicenter (NT)
• HP OpenView (UNIX, NT)
• Xerox CentreWare (UNIX, NT)
NOTE: The SNMP manager (for example, HP OpenView)
may have a number of requests into DocuSP for information.
The requested information may not be among the supported
data sets on DocuSP. When this occurs, the SNMP client/
manager displays no value...etc.
NOTE: You can have more than one SNMP manager running
at the same time.
Additional features supported in SNMP
SNMP support for the following features are product
dependent:
• The ability to SET attributes.
• The ability to localize text and units of measure.
• The ability to support a number of MIBs related to
finishing and printing.
• The ability to perform meter reading automatically.
The following table specifies which Xerox products have
these SNMP supported features:
Table 0-1. SNMP Supported Features by Product
Feature 61XX EPS 1XX
DC2000/
6000/etc
DP/DT
75/90
iGen
DT100/
120
Ability to SET Attributes Y Y Y Y N Y
Localization of Attributes Y Y Y Y N N
Finishing Capability for a
Device MIB
1-2 System Guide
Y N Y N N Y
Gateway and Network Configuration
Table 0-1. SNMP Supported Features by Product
DC2000/
Feature 61XX EPS 1XX
Finishing Capability for a
Supply MIB
Finishing Capability for
Attributes
Print Working Group Job
Monitor MIB
Auto Meter Reading/Billing Y Y N Y N Y
Enhancement to attributes Y Y Y Y N Y
Y N N N N Y
Y N Y N N Y
Y Y Y Y N Y
6000/etc
DP/DT
75/90 iGen
DT100/
120
Changing attributes support
These attributes can be changed via SET:
• prtGeneralServicePerson
• prtAuxillarySheetStartupPage
• prtGeneralPrinterName
• hrFSLastFullBackupDate
• hrFSLastPartialBackupDate
• sysContact
• sysLocalization
• sysName
For additional information on attributes, MIBs, and
localization, see device profiles.
SNMP MIB support
DocuSP SNMP MIB files use the Xerox Common
Management Interface (XCMI) version 4.0. The following list
indicates the MIB files included for this version of the DocuSP
software:
• rfc1213 - RFC1213-MIB (MIB-II) - specifically system,
ifNumbers, at, ip, tcp, icmp, udp, snmp
• rfc2790/rfc1514 - HOST-RESOURCES-MIB (XCMI rev
000817) - rfc2790 is a later version of rfc1514. Specifically
hrDeviceTable and hrPrinter Table: hrSystem, hrStorage,
hrDeviceTable, hrPrinterTable, hrDiskStorageTable,
hrPartitionTable
System Guide 1-3
Gateway and Network Configuration
• rfc2790t - HOST-RESOURCES-TYPES (XCMI rev
000815) - same as 2.
• rfc1759 - Printer-MIB (XCMI rev 000818) - except fin
tables
• 06gentc - XEROX-GENERAL-TC
• 07gen - XEROX-GENERAL-MIB
• 10 hosttc - XEROX-HOST-RESOURCES-EXT- TC - same
as 2
• 11hostx - XEROX-HOST-RESOURCES-EXT-MIB - same
as 2
• 15prtrxtc - XEROX-PRINTER-EXT- TC
• 16prtx - XEROX-PRINTER-EXT-MIB
• rfc1215 - SNMP traps version 1
Additionally the following MIBs files are supported:
• RFC 1213 MIB file
– The system Group
– The Interface Group
– The ip Group
– The icmp Group
– The tcp Group
– The udp Group
– The snmp Group
• Host Resource MIB file
– The System Group
– The Storage Group
– The Device Group
• Printer MIB file
– The General Printer Group
– The Input Group
– The Extended Input Group
– The Input Media Group
– The Output Group
– The Extended Output Group
– The Output Features Group
– The Marker Group
1-4 System Guide
Gateway and Network Configuration
– The Marker Supplies Group
– The Marker Colorant Group
– The Media Path Group
– The Interpreters Group
– The Channels Group
– The Console Group
– The Alerts Groups
• Finishing MIB
– Finisher Device Group
– Finisher Supply Group
– Finisher Supply, Media Input Group
– Finisher Device Attribute Group
• PWG Job Monitor MIB
– The General Group
– The Job ID Group
– The Job Group
– The Attribute Group
• XCMI Host Extensions
– Device Information Group
– Device Detail Group
• XCMI Service Monitoring MIB, Service Group for Print,
Copy and Scan
• Xerox General MIB file (uses only the 06gentc and 07gen
files)
• The xcmGen Base Group
NOTE: The other files in Xerox General MIB are not
supported.
Automatic Meter Reading (AMR) support
Automatic Meter Reading (AMR) is a function that assists in
the accounting and billing process. The feature can be
supported using:
• xcmHrDevDetailIndex
• xcmHrDevDetailValue Integer
• xcmHrDevDetailValueString
System Guide 1-5
Gateway and Network Configuration
Localization of text and units of measure
With DocuSP SNMP text and units of measure can be
independent of the locality selected as part of the Local User
Interface (LUI).
Although the default is set so that the SNMP locality and unit
of measure is the same as that of the LUI, the new feature
allows the administrator to select a different locality or unit of
measure for the SNMP gateway.
Remote SNMP clients can control the localization of text
objects of syntax
LocalizedDescriptionStringTC by setting the MIB object :
prtGeneralCurrentLocalization
Access is changed from Read-only to Read/Write.
However, Remote SNMP clients cannot control the units of
measure localization of numeric MIB objects. The localization
of these objects can only be controlled from the LUI.
1-6 System Guide
SNMP configuration variables
Of the many parameters that are available for SNMP
configuration, only the ones of common interest to Xerox
customers are shown in the following table:
Table 0-2. Configuration Variables
Gateway and Network Configuration
Value
Parameter Name Description
CommandLine Turn on/off the following flags:
l: logging to SNMP_DEBUG_LOG
w: logging to window
Printer operator The name of the printer operator String
Printer administrator The name of the printer administrator String
Printer administrator location The location of the office of the printer
administrator
Printer administrator Phone The telephone number for contacting the
printer administrator
Printer location The location of the printer String
Range
(0...127)
(0...127)
String
(0...127)
String
(0...127)
(0...127)
Local User Interface (LUI) mapping to MIB
Default
Valu e
empty
empty
empty
empty
empty
The following table shows the mapping between the LUI and
MIB:
Table 0-3. LUI Mapping to MIB
Local User Interface MIB
PrinterOperator prtGeneralCurrentOperator
PrinterAdministrator prtGeneralServicePersonsysContact
PrinterAdmin,
PrinterAdminURL
PrinterAdminPhoneNumber
PrinterLocation sysLocation
System Guide 1-7
prtGeneralServicePersonsysContact
Gateway and Network Configuration
Printer and job messages
SNMP can broadcast messages about the printer and the
jobs on the system. Printer messages may announce that the
printer is idle, printing, or out of paper. Job messages
announce that jobs are pending, processing, or completed.
Other job-related information may include the job owners
name, the job quantity, the job identifier, etc.
The information that is displayed at an SNMP Manager may
not always reflect the exact status of a job or printer on the
DocuSP Controller. Those Managers that do not support
loading of Management Information Bases (MIBs) only
displays the printer and job status that they support.
NOTE: Forwarding is not a job state that is broadcast by the
controller; therefore, job forwarding information is not
displayed by the SNMP job managers.
AppleTalk gateway configuration
In Gateways, using the AppleTalk tab the administrator can
enable of disable the protocol. If the protocol is enabled, the
administrator can also select a default queue set for
Appletalk.
Queue server options
In Gateways using the Queue Server tab, the administrator
has the option to enable or disable NetWare and to define a
Preferred Server Name. This entry field allows the
administrator an easy method to directly point to a replica or
NDS server name.
NOTE: It is recommended to set this after the first connect
attempt has been made since the Preferred Server Name
should be automatically available under normal conditions.
NetWare gateway configuration
In Gateways using the NetWare tab, the administrator can
configure the NetWare Network automatically or manually. If
the automatic mode is selected, a wizard steps the
administrator through the configuration of the Novell Server
and the NetWare Printer queues for DocuSP.
1-8 System Guide
If the manual mode is selected, the interface enables manual
entry and filtering for the Novell setups and printer queues.
LPD gateway configuration
In Gateways using the LPD (Line Printer Daemon) tab, the
administrator can enable or disable the LPD protocol, set the
default queue, and set the LPD port. The default port is 515,
the most commonly used port.
Network configuration settings
Within the System Administration part of the user interface a
Network configuration options are presented.
Gateway and Network Configuration
IP configuration
Dynamic Host Config Protocol (DHCP)
In Network Configuration, using the IP Address tab , the
administrator can enable or disable IP. If IP is enabled, the
administrator can adjust or change the following settings:
• IP Address
• Host name
• Subnet mask
• Default gateway
The administrator must also select the IP Configuration
Method. The drop down menu presents two options: a Static
IP configuration which allows the user to specify the IP
values, or DHCP method which allows a DHCP server to
provide IP information.
NOTE: The user is prompted whenever a reboot is required.
DHCP automates the configuration of computers using TCP/
IP and performs the following functions:
1. Automatically assigns IP Addresses.
2. Delivers TCP/IP stack configuration parameters like the
subnet masks and default gateway.
System Guide 1-9
Gateway and Network Configuration
Name services
Windows Internet Name Service (WINS)
3. Provides other configuration information such as printer
addresses, time and news servers.
The following services are supported by DocuSP software.
This network configuration option allows the administrator to
enable/disable the WINS service. The text entry option when
left blank allows WINS to broadcast the request to the first
available WINS server on the network.WINS provides the
ability to easily locate devices on the network, similar to
Domain Name System (DNS). WINS maintains a database of
NetBIOS names -to-IP address mappings so administrators
and applications can specify a name rather than an IP
address for a particular network resource. One of the
problems it solves is the need for manual updates to a
database when information for particular clients is changed.
Domain Name Service (DNS)
The DNS service maintains host names to IP Address
mappings. DNS is also a Directory Service that stores
arbitrary objects not necessarily related to name-to-IP
information.
In Network Configuration, using the DNS tab, the
administrator can enable/disable DNS. If enabled is selected,
the administrator must provide the information requested in
the text entry windows.
The DNS protocol has also been enhanced to allow for
dynamic updating of DNS. The enhancement is referred to as
Dynamic Domain Name Service (DDNS). To invoke this
service the administrator enables it on the DNS tab.
NOTE: For specific procedures see the Online Help.
Network Information Services (NIS/NIS+)
NIS and NIS+ are network lookup services that provide
information that must be known throughout the network as
well as alll machines on the network.
1-10 System Guide
The administrator can enable or disable either the NIS or
NIS+ service. If either of these is enabled, the administrator
must supply the information requested by the text fields or
choose Find NIS+ server which will provide this same
information.
NOTE: The server must be configured to accept broadcast
requests.
Active Directory Service (ADS)
The DocuSP interface provides a wizard that enables the
administrator to add ADS domains and permits DocuSP
integration into Windows NT ADS networks.
Network filing configuration
Gateway and Network Configuration
In Network Configuration, the SM/FTP tab allows the
administrator to enable or disable filing using one of three
different technologies:
1. SMB, the protocol behind WINS.
2. FTP, File Transfer Protocol.
3. SFTP, Secure File Transfer Protocol with encryption.
NOTE: If SMB is selected, the administrator must enable
WINS and specify a NetBIOS name.
LP/LPR compatibility with DocuSP
DocuSP-driven systems can now be targeted to existing NPS
customers for both black and white, and highlight color.
DocuSP now supports the following options.
NPS lp-o and lpr-c
There is support for NPS lp-o and lpr-c options; the lp/lpr
options are received by the LPR gateway and mapped to
DocuSP attributes.
The following NPS lp/lpr options are supported:
1. NPS general options
• C(acct=text) (account information)
• C(collated)
• C(uncollated)
System Guide 1-11
Gateway and Network Configuration
•C(copies=n)
• C(drilled)
• C(format=pdl) (document format)
• C(media=nxm)
• C(pr=n-m) (pages to print)
• C(size=n)
• C(xshift) (horizontal image shift)
• C(yshift) (horizontal side 2 shift)
• C(xshiftback=n) (vertical image shift)
• C(yshiftback=n) (vertical side 2 shift)
• C(nostichl nostaple l stich l staplel
2. Page order override
•C(ton)
•C(nto1)
3. Background forms
• C(bf=background form) (background form)
• C(cf=n) (cycle from start location)
• C(disposition=savemaskG4 llsaveformG4)
4. Selectable halftone (not including full color)
• C(halftone=defaultHalftone l course lmediuem l fine l
extrafine)
5. Highlight color (highlight printing color)
• C(hc=color) (highlight color mismatch action)
• C(hcm=abort l ignore l operator) (highlight mapping
color scheme)
• C(hrc=pictorial l presentation l colorToHighlight l
automatic ) (highlight mapping color)
• C(mc= color)
6. Hold job for manual release
• C(hold)
7. Selectable resolution
• C(res= l 300 l 600 l)
8. Other
• C(pcl5c)
NOTE: See Printing in this guide for further information on
Highlight color options.
1-12 System Guide
Ethernet connection speed
In Network Configuration, using the Connections tab, the
administrator can select the speed of the Ethernet. The
default is set to automatic and the software/NIC card
automatically detects and transmits at the highest speed
available. However, the interface also offers 10 mb/sec, 100
mb/sec and 1000 mb/sec as the situation requires.
The need to set a specific speed may occur if a switch is set
to a particular speed and does not support automatic
negotiation. Under these conditions, the full DocuSP
controller may need to be set to the same speed as the
switch.
Restore network factory settings
With the addition of several interface options as well as user
settings, the administrator may want to restore factory
settings. The interface provides a [Restore Defaults] button in
Network Configuration that permits the admininstrator to
restore all settings or to restore factory settings for only those
of specific protocols.
Gateway and Network Configuration
System Guide 1-13
Gateway and Network Configuration
1-14 System Guide
2 Backup and Restore
To ensure a smooth transition from DocuSP software levels
and to maintain the DocuSP system for the long term,
backing up and restoring system and configuration
information on a regular basis is part of a well-maintained
printing environment.
This section presents the backup and restore capabilities of
the DocuSP controller.
The capabilities are:
• Backing up and restoring configuration information
• Backing up and restoring system information
System and Configuration backup and restore
System and Configuration Backup and Restore represent two
unique and distinct methods to restore the DocuSP software
and configuration settings.
• The System backup provides an image or copy of the
hard disk, and places this copy into a protected partition
on the DocuSP hard drive. The System restore brings
back the entire disk copy for the system, including the
operating system, DocuSP software, and user options.
Only one version of a System Backup is supported.
– For new DocuSP systems or systems that have had a
clean installation, the System Backup and Restore
capability is available through the DocuSP interface.
– For existing DocuSP systems that have been
upgraded without the reinstallation of the operating
system, system backup and restore procedures are
the same as in previous releases of DocuSP. The
backup and restore function is documented later in this
chapter.
System Guide 2-1
Backup and Restore
When to restore a Configuration
• The Configuration backup stores user customized
settings only. The configuration backup allows for fast
and efficient saving of user settings. Configuration
backup allows for multiple versions, network backups,
and quick restoration of user information.
CAUTION: It is strongly recommended that a System Backup
and Restore only be performed when directed by a Xerox
customer service representative.
The following items detail when to use the backup and
restore configuration option.
• For restoring customer settings after a hardware or hard
disk failure.
• For restoration after a software installation that included
an installation of the operating system.
• When you only need to restore individual items, such as
queue setups, custom security profiles, network and
gateway settings, or paper stock or tray mappings.
It is not recommended that jobs be backed up using the
Configuration Backup. Use the Print Services feature to
save jobs as TIFF or FRF files on the DocuSP controller
or on another storage location. Using Print Services
saves job ticket information as well as retaining color
settings over software upgrades.
It is recommended that the Configuration Backup process be
performed in weekly or monthly intervals, and be completed
during time when the printer is not in use, such as at night.
The Configuration Backup file can be saved to a shared
network drive.
When to restore a System
The following items detail when to use the backup and
restore system option.
• For restoring the system disk copy after a catastrophic
software, operating system, other software failure.
• To restore a known image of the entire system.
•Do not use when restoring after a hard disk failure.
2-2 System Guide
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