Xerox DOCUPRINT 4850, DOCUPRINT 180, DOCUPRINT 4890, DOCUPRINT 96, DOCUPRINT 4635 User Manual
...
Xerox DocuPrint IPS
Messages Guide
Version 7.1
August 2000
721P88950
Xerox Corporation
Printing Systems Documentation and Education
701 South Aviation Boulevard, ESM1-058
El Segundo, CA 90245
©1997, 1998, 1999, 2000 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of
copyrightable material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation,
material generated from the software programs which are displayed
on the screen, such as icons, screen displays, looks, etc.
Printed in the United States of America.
Publication number: 721P88950
Xerox® and all Xerox products mentioned in this publication are
trademarks of Xerox Corporation. Products and trademarks of other
companies are also acknowledged.
Changes are periodically made to this document. Changes, technical
inaccuracies, and typographic errors will be corrected in subsequent
editions.
Laser safety
Warning: Adjustments, use of controls, or performance of
!
procedures other than those specified herein may result in
hazardous light exposure.
The Xerox DocuPrint printers are certified to comply with the
performance standards of the U.S. Department of Health, Education,
and Welfare for Class 1 laser products. Class 1 laser products do not
emit hazardous radiation. The DocuPrint printers do not emit
hazardous radiation because the laser beam is completely enclosed
during all modes of customer operation.
The laser danger labels on the system are for Xerox service
representatives and are on or near panels or shields that must be
removed with a tool. DO NOT REMOVE LABELED PANELS OR
PANELS NEAR LABELS. ONLY XEROX SERVICE
REPRESENTATIVES HAVE ACCESS TO THESE PANELS.
!
Ozone information
This product produces ozone during normal operation. The amount
of ozone produced depends on copy volume. Ozone is heavier than
air. The environmental parameters specified in the Xerox installation
instructions ensure that concentration levels are within safe limits. If
you need additional information concerning ozone, call 1-800-8286571 to request the Xerox publication 600P83222, OZONE.
XEROX DOCUPRINT IPS MESSAGES GUIDE iii
Operation safety
Your Xerox equipment and supplies have been designed and tested
to meet strict safety requirements. They have been approved by
safety agencies, and they comply with environmental standards.
Please observe the following precautions to ensure your continued
safety.
• Always connect equipment to a properly grounded electrical
outlet. If in doubt, have the outlet checked by a qualified
electrician.
Warning: Improper connection of the equipment grounding
!
conductor may result in risk of electrical shock.
!
• Never use a ground adapter plug to connect equipment to an
electrical outlet that lacks a ground connection terminal.
• Always place equipment on a solid support surface with
adequate strength for its weight.
• Always use materials and supplies specifically designed for
your Xerox equipment. Use of unsuitable materials may result in
poor performance and may create a hazardous situation.
• Never move either the printer or the Printer Controller without
first contacting Xerox for approval.
• Never attempt any maintenance that is not specifically
described in this documentation.
• Never remove any covers or guards that are fastened with
screws. There are no operator-serviceable areas within these
covers.
• Never override electrical or mechanical interlocks.
• Never use supplies or cleaning materials for other than their
intended purposes. Keep all materials out of the reach of
children.
• Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the electrical outlet and
call service to correct the problem.
If you need any additional safety information concerning the
equipment or materials Xerox supplies, call Xerox Product Safety at
the following toll-free number in the United States:
1-800-828-6571
For customers outside the United States, contact your local Xerox
representative or operating company.
iv XEROX DOCUPRINT IPS MESSAGES GUIDE
Table of Contents
Laser safety iii
Ozone information iii
Operation safety iv
Introduction vii
About this guide vii
Contents vii
Conventions viii
Related publications ix
1. HCU messages 1-1
2. DocuPrint 96/4635/180 IPS messages 2-1
Printer control console messages 2-1
Message list 2-4
3. DocuPrint 4050, 4090, 4850, 4890, and 92C IPS messages 3-1
XEROX DOCUPRINT IPS MESSAGES GUIDE v
TABLE OF CONTENTS
vi XEROX DOCUPRINT IPS MESSAGES GUIDE
About this guide
Introduction
The Xerox DocuPrint IPS Messages Guide contains the messages
you may encounter while using your Xerox DocuPrint IPS.
This guide is intended to assist you in dealing with the software,
hardware and system errors that may occur while using your Xerox
DocuPrint IPS. This guide assumes that you already have a general
understanding of the Xerox laser print engine and how it operates in
your PSF environment. You should also be familiar with general
printing operations using a system controller that is separate from the
print engine assembly.
Contents
This guide contains the following chapters:
• An “Introduction” provides information on how to use this guide.
• Chapter 1, “HCU messages,” contains a listing of the parser
and the channel codes that may display on the front of the host
channel unit, and what each of the codes mean.
• Chapter 2, “DocuPrint 96/4635/180 IPS messages,” contains a
description of the printer control console screen where various
kinds of messages are displayed, a listing (in numerical order
by code) of the messages that may display on a 96, 4635, or
180 IPS screen, an indication of what may have occurred to
cause the error, and the action you can take to eliminate the
problem.
• Chapter 3, “DocuPrint 4050, 4090, 4850, 4890, and 92C IPS
messages,” contains a listing (in alphabetical order by code) of
the messages that may display on these four models, an
indication of what may have occurred to cause the error, and
the action you can take to eliminate the problem.
XEROX DOCUPRINT IPS MESSAGES GUIDE vii
INTRODUCTION
Conventions
The following conventions are used in this guide:
“Overview” References to chapters, sections, and appendices appear in
quotations marks.
Messages Guide Names of documents and documentation libraries appear in italics.
“setup” Information you enter using the keyboard appears in lowercase bold
type.
[Clear] Names of touchbuttons on the 96/4635/180 IPS printer control
console screen appear in square brackets.
<Enter> Key names appear in bold and in angle brackets.
Note: Notes are hints that help you perform a task or understand
the text.
Caution: Cautions alert you to an action that could damage
hardware or software.
Warning: Warnings alert you to conditions that could affect the
!
safety of people.
!
viii XEROX DOCUPRINT IPS MESSAGES GUIDE
Related publications
Xerox documents Following is a list of all Xerox DocuPrint IPS documents. For a
INTRODUCTION
This document is part of the Xerox DocuPrint IPS publication set.
complete list and description of available Xerox documentation, refer
to the Xerox Customer Documentation Catalog (publication number
610P17517), or call your service representative.
Application Programmer/System Administrator Quick Reference
Card
Customer Information Quick Reference Card
Generic MICR Fundamentals Guide
Glossary
Guide to Configuring and Managing the System
Guide to Performing Routine Maintenance
Helpful Facts About Paper
Installation Planning Guide
Master Index
Messages Guide
Solutions Guide
System Overview Guide
Troubleshooting Guide
Xerox Standard Font Library Font User Guide
The documentation set also includes an electronic version, the
DocuPrint IPS Interactive Customer Documentation CD.
IBM documents Following are related IBM documents. Contact your local IBM
representative for ordering instructions for IBM AFP/PSF manuals
that might be useful for your specific installation.
IBM 3825 Page Printer Product Description
IBM Intelligent Printer Data Stream Reference
IBM Advanced Function Presentation Printer Summary
IBM ITSC Distributing AFP Printing from a Host System
IBM Advanced Function Printing Data Stream Reference
IBM Data Stream and Object Architectures: Mixed Object Document
Content Architecture Reference
Guide to Advanced Function Presentation
XEROX DOCUPRINT IPS MESSAGES GUIDE ix
INTRODUCTION
x XEROX DOCUPRINT IPS MESSAGES GUIDE
1. 1HCU messages
The messages discussed in this chapter are represented by code
numbers displayed in the LED panel on the front of the host channel
unit (HCU).
Note: The information in this chapter applies only to IPS with a
channel attachment, which requires the Host Channel Unit.
LED code number The LED code number on the HCU indicate various software states,
system faults, and microcode faults, depending on whether:
• The number is illuminated.
• The decimal point is on.
• The decimal point is on with the LED flashing.
Boot codes When the Sun workstation is first booted, the number 2 appears on
the HCU display, meaning the IPS is offline. After a few seconds, this
number changes to a 0, meaning the system is online and ready to
print.
If the code 2, 6, or another number listed on the following table
appears and remains on the HCU; if the decimal point is displayed;
and/or if the display is blinking, notify your service representative. Be
sure to provide the following information:
• Digit displayed
• Position of decimal point
• Whether the display is flashing.
XEROX DOCUPRINT IPS MESSAGES GUIDE 1-1
HCU MESSAGES
Code definitions The following tables give the meaning of the LED codes that may
appear on the HCU.
Table 1-1. Software states (no decimal point)
Code Meaning
9 Checking SRAM
8 Loading microcode and startup
7 Checking Channel interface
6 Waiting for SCSI connection/parser
5 Waiting for tailgate board
4 Waiting for end of reset from Parser
3 Block-up on OFFLINE
2 OFFLINE (parser has started)
1 Waiting for End of Process from Parser (Device End)
0 ONLINE (ready to print)
Table 1-2. System faults (decimal point on)
Code Meaning
1 SCSI initialization error
2 Not-enough-memory error
3 No communication with parser
6 Fault in SRAM
7 Fault in data streaming memory
8 Fault on channel BUS lines
9 Fault on channel TAG lines
Table 1-3. Microcode faults (decimal point on with LED
flashing)
Code Meaning
1 Parallel faults
2 Trace mode detected (CPU trace bit)
3 Invalid opcode
4 Arithmetic fault
5 Range fault/Privilege fault
6 Protection fault
7 Type mismatch
1-2 XEROX DOCUPRINT IPS MESSAGES GUIDE
2. 2DocuPrint 96/4635/180 IPS
This chapter contains a list, in numerical order by code, of the
messages that you may encounter while using your Xerox DocuPrint
96, 4635, or 180 IPS. It also discusses the different kinds of
messages and other information provided by the printer control
console.
Printer control console messages
The 96/4635/180 printer control console gives you status and error
information regarding the printer, in the form of messages and icons
you can open. The kinds of information the control console provides
include:
• Local controls and displays for jam clearance, paper loading/
messages
unloading, and diagnostics/service (used by the service
representative). Two types of messages are displayed on the
printer control console: fault messages, which relate to printer
malfunctions, and information messages, which relate to printer
conditions such as low dry ink.
• Touch-sensitive areas that allow you to select options by
touching the printer control console screen. A tone sounds
when you touch one of these areas.
• Printer alarm consisting of three beeps, repeated for ten
seconds. The alarm is generated by any event that stops the
printer.
The alarm stops after three cycles or as soon as you start to
clear the fault condition (for example, when you open doors or
covers specified in the clearance instructions). You can stop the
alarm by pressing one of the printer control console buttons or
by selecting a function through the touch screen.
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-1
DOCUPRINT 96/4635/180 IPS MESSAGES
Figure 2-1. Printer control console
1
2345
12
11
Ready
Printer Options
10
1 Language icon
2 Printer icon
3 Fault List icon
4 Tools icon
5 Guarded Tools icon
6 Clear button
7 Continue button
8 Stop button
9 Sample button
10 Brightness control thumbwheel
11 Icon area
12 Message area
Clear
6
7
8
9
1. Language icon
If two languages are available for your printer control console,
select this icon to choose the language for the printer control
console messages.
2. Printer icon
Select this icon to display the printer mimic. This is the default
display on the printer control console.
3. Fault List icon
Select this icon to display the Fault List screen.
2-2 XEROX DOCUPRINT IPS MESSAGES GUIDE
DOCUPRINT 96/4635/180 IPS MESSAGES
4. Tools icon
Select this icon to display call for service information and to
adjust display features of the printer control console (for
example, alarm volume).
5. Guarded Tools icon
This icon is reserved for the service representative and for
operators who have completed Advanced Customer Training
(ACT).
6. Clear button
Select this button to clear fault messages.
7. Continue button
Press this button to resume printing.
8. Stop button
Press this button to stop printing.
9. Sample button
Press this button to print a sample to the sample tray.
Note: The sample button is disabled during MICR print jobs.
10. Brightness control thumbwheel
Use this thumbwheel to adjust the brightness of the printer
control console display.
11. Icons
Area where the following icons appear:
Fault icon — Appears when a fault exists in the system that
stops the printer or prevents it from printing. If you click this
button, the Clear button is displayed on the screen.
Hint icon — Appears when a masked fault or condition exists
in the printer. See the chapter “Fault masking” in the Xerox
DocuPrint 96/4635/180 IPS Troubleshooting Guide.
ACT icon — Appears when a maintenance task requiring an
ACT trained operator must be done. If you have successfully
completed ACT, either check the Printer Controller for
messages concerning the maintenance task or touch the
Guarded Tools icon to display the Guarded Tools screen. If you
are not an ACT trained operator, notify your lead operator or an
ACT trained operator at your site.
12. Message area
The message area is used as follows:
• Lines 1 and 2: Display the current status of the printer; for
example, READY.
• Line 3: Displays messages concerning masked conditions,
such as low dry ink. These messages are preceded by an
asterisk.
• Line 4: Displays messages that originate at the System
Controller.
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-3
DOCUPRINT 96/4635/180 IPS MESSAGES
Message list
Note: Throughout the messages in this section, ‘%s’ denotes a file
name that is supplied by the system when the message is
displayed.
01-210 Printer left door open in print.
The left printer door is open while the printer is attempting to print.
Action Close the left printer door and press the [Continue] button.
01-211 Printer right door open in print.
The right printer door is open while the system is attempting to print.
Action Close the right printer door and press the [Continue] button.
01-212 Printer top transport cover open.
The top transport cover is open.
Action Close the top transport cover and press the [Continue] button.
01-214 Fuser interlock open in print.
The fuser drawer is open while the printer is attempting to print.
Action Pull out the fuser drawer, then push it in firmly. Press Continue.
01-220 PHN interlocked 24V missing.
A failure occurred in the printer interlocking system.
Action Clear any jams in areas 4, 5, 6, and 7 and press the [Continue]
button. (Refer to the Xerox DocuPrint 96/4635/180 IPS
Troubleshooting Guide for the procedure.)
01-221 PHN interlock open 24V present.
A failure occurred in the printer interlocking system.
Action Clear any jams in areas 4, 5, 6, and 7 and press the [Continue]
button. (Refer to the Xerox DocuPrint 96/4635/180 IPS
Troubleshooting Guide for the procedure.)
03-201 EDN system bus comm failure.
The bus communication to the EDN system is not responding. This
error is logged by the system.
Action No action required.
2-4 XEROX DOCUPRINT IPS MESSAGES GUIDE
DOCUPRINT 96/4635/180 IPS MESSAGES
03-202 EDN comm problem with the UIM
The EDN cannot communicate with the UIM.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
03-203 System comm problem with MIN.
The system is unable to communicate with the MIN.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
03-204 System comm problem with PHN.
The system is unable to communicate with the PHN.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
03-205 System comm problem with FSN1.
The system is unable to communicate with the FSN1.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
03-208 System comm problem with ESS.
One of two communication errors occurred. The System Controller
did not acknowledge receipt of either a data layer or client layer
operation message from the EDN core board. The system failed to
establish data or client layer communications within four minutes of
system startup or within one second after receiving the printer
request for client layer initialization.
Action Contact your service representative.
03-221 UIM comm problem with CP-IOP.
The UIM cannot communicate with the CP-IOP board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-5
DOCUPRINT 96/4635/180 IPS MESSAGES
03-223 CP-IOP unable to com with touch screen.
The CP-IOP PSB cannot communicate with the Touch Screen board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-224 Video engine comm problem with UIM.
The video engine cannot communicate with the UIM Core board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-225 UIM comm problem with video engine.
The UIM Core cannot communicate with the video engine board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-232 MIN ADA 1 is offline.
The MIN Core cannot communicate with the MIN ADA board 1.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-234 MIN SLB/RDA is offline.
The Min Core cannot communicate with the MIN SLB/RDA board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-241 PHN DIO 1 is offline.
The PHN Core cannot communicate with the PHN DIO board 1.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-242 PHN DIO 2 is offline.
The PHN Core cannot communicate with PHN DIO board 2.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
2-6 XEROX DOCUPRINT IPS MESSAGES GUIDE
DOCUPRINT 96/4635/180 IPS MESSAGES
03-245 PHN DIO 5 is offline.
The PHN Core cannot communicate with PHN DIO board 5.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-246 PHN DIO 6 is offline.
The PHN Core cannot communicate with PHN DIO board 6.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-247 OHN registration servo is offline.
The PHN Core cannot communicate with PHN Registration Servo
board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-251 FSN1 DIO 1A is offline.
The FSN Core cannot communicate with FSN DIO board 1A.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-252 FSN1 DIO 2A is offline.
The FSN Core cannot communicate with FSN DIO board 2A.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-253 FSN1 DIO 3A is offline.
The FSN Core cannot communicate with FSN DIO board 3A.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-254 FSN1 stepper A is offline.
The FSN Core cannot communicate with FSN Stepper board A.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-7
DOCUPRINT 96/4635/180 IPS MESSAGES
03-255 FSN1 DIO 1B is offline.
The FSN Core cannot communicate with FSN DIO DIO board 1B.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-256 FSN1 DIO 2B is offline.
The FSN Core cannot communicate with FSN DIO board 2B.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-257 FSN1 DIO 3B is offline.
The FSN Core cannot communicate with FSN DIO board 3B.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-258 FSN1 stepper B is offline.
The FSN Core cannot communicate with FSN Stepper board B.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-272 TMN DIO 1 is offline.
The FSN Core cannot communicate with TMN DIO board 1.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-340 MIN ADA 1 turnaround failure.
The MIN ADA board 1 turnaround test failed. This error is logged by
the system.
Action No action is required.
03-342 SLB/RDA pixel PW8 turnaround failure.
The MIN SLB/RDA board to Pixel board turnaround test failed.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
2-8 XEROX DOCUPRINT IPS MESSAGES GUIDE
DOCUPRINT 96/4635/180 IPS MESSAGES
03-343 ROS EXPOS$REF turnaround failure.
The MIN SLB/RDR board to raster output scanner (ROS) turnaround
test failed.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-344 SLBRDA-EPMD turnaround failure.
The MIN SLBRDA board to EPMD board turnaround test failed.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-345 FSN1 stepper A turnaround failure.
The FSN Stepper board A turnaround test failed. This error is logged
by the system.
Action No action required.
03-346 FSN1 stepper B turnaround failure.
The FSN Stepper board B turnaround test failed. This error is logged
by the system.
Action No action required.
03-361 EDN NVM battery failed.
The EDN Core board battery failed.
Action No action required.
03-362 EDN NVM not initialized.
The NVM values on the EDN Core board are not valid.
Action Contact your service representative.
03-370 SLB/RDR requiring software reset.
An internal failure occurred in SLB/RDR board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-371 EDN needs softwreset hardwcaused.
EDN Core board detected a potential hardware problem that required
a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-9
DOCUPRINT 96/4635/180 IPS MESSAGES
03-372 UIM needs softwreset hardwcaused.
UIM Core board detected a potential hardware problem that required
a software reset.
Action Press the [Clear] or [Reset] button located behind the printer control
console front pull-down cover.
03-373 MIN needs softwreset hardwcaused.
MIN Core board detected a potential hardware problem that required
a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-374 PHN needs softwreset hardwcaused.
PHN Core board detected a potential hardware problem that required
a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-375 FSN1 needs softwreset hardwcaused.
FSN Core board 1 detected a potential hardware problem that
required a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-377 Video engine prob requires softwreset.
A failure occurred in the internal video engine board that required a
software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-378 ESS problem requiring software reset.
The System Controller detected a problem that required a software
reset. The System Controller transmitted a meta Reset signal to the
printer.
Action Wait until the system restarts and the Main window appears, then
retry the operation or restart the job.
03-379 TMN needs softwreset hardwcaused.
TMN Core board detected a potential hardware problem that
required a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
2-10 XEROX DOCUPRINT IPS MESSAGES GUIDE
DOCUPRINT 96/4635/180 IPS MESSAGES
03-380 UIM boot ROM download failure.
The UIM Core Boot ROM download failed.
Action No action required.
03-381 EDN download failure.
The EDN Core board download failed.
Action No action required.
03-382 UIM download failure.
The UIM Core board download failed.
Action No action required.
03-383 MIN download failure.
The MIN Core board download failed.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-384 PHN download failure.
The PHN Core board download failed.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-385 FSN1 download failure.
The FSN Core board 1 download failed.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
03-387 Video engine download failure.
The video engine download failed.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-389 TMN download failure.
The TMN Core board download failed.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
contact your service representative.
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-11
DOCUPRINT 96/4635/180 IPS MESSAGES
03-390 UIM rigid disk fault.
A rigid disk failure was detected by the UIM Core board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-391 UIM rigid disk access fault.
A rigid disk access failure was detected by the UIM Core board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-392 Video engine rigid disk fault.
A rigid disk access failure was detected by the video engine board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-393 Video engine rigid access fault.
A rigid disk access failure was detected by the video engine board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-401 EDN system bus comm failure.
The bus communication to the EDN system is not responding. This
error is logged by the system.
Action No action required.
03-402 EDM comm problem with the UIM.
The EDM cannot communicate with the UIM.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
03-403 System comm problem with the MIN.
The system is temporarily unable to communicate with the MIN. This
error is logged by the system.
Action No action is required.
2-12 XEROX DOCUPRINT IPS MESSAGES GUIDE
DOCUPRINT 96/4635/180 IPS MESSAGES
03-404 System comm problem with PHN.
The system is unable to communicate with the PHN.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes. If the error persists,
check the shared lines. If the error still persists, contact your service
representative.
03-405 System comm problem with FSN1.
The system is unable to communicate with the FSN1.
Action Press the [Clear] or [Reset] button located behind the printer control
console front pull-down cover. If the error persists, check the shared
lines. If the error still persists, contact your service representative.
03-407 System comm problem with TMN.
The system is temporarily unable to communicate with the TMN. This
error is logged by the system.
Action No action is required.
03-408 Transient EDN HDLC comm failure.
The System Controller did not acknowledge receipt of the data layer
or client layer operational message from the EDN Core board.
Action Contact your service representative.
03-412 UIM can’t talk to any node on bus.
The UIM Core board cannot communicate with any board on the
local bus.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-413 MIN can’t talk to any node on bus.
The MIN Core board cannot communicate with any board on the
local bus.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-414 PHN can’t talk to any node on bus.
The PHN Core board cannot communicate with any board on the
local bus.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-13
DOCUPRINT 96/4635/180 IPS MESSAGES
03-416 FSN2 can’t talk to any node on bus.
The FSN Core board 2 cannot communicate with any board on the
local bus.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-461 EDN problem needs software reset.
A potential hardware or software problem detected on the EDN Core
board required a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-462 UIM problem needs software reset.
A potential noise problem detected on the UIM Core board required
a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-463 MIN problem needs software reset.
A potential hardware or software problem detected on the MIN Core
board required a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-464 PHN problem needs software reset.
The PHN Core board cannot communicate with any board on the
local bus.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-465 FSN1 problem needs software reset.
The FSN Core board 1 cannot communicate with any board on the
local bus.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-467 TMN problem needs software reset.
The TMN Core board cannot communicate with any board on the
local bus.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
2-14 XEROX DOCUPRINT IPS MESSAGES GUIDE
DOCUPRINT 96/4635/180 IPS MESSAGES
03-471 EDN problem needs software reset.
A potential hardware or software problem detected on the EDN Core
board required a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-472 UIM needs software reset.
A potential noise problem detected on the UIM Core board required
a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-473 MIN needs software reset.
A potential hardware or software problem detected on the MIN Core
board required a software reset.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-474 PHN problem needs software reset.
The PHN Core board cannot communicate with any board on the
local bus.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-475 FSN1 problem needs software reset.
The FSN Core board 1 cannot communicate with any board on the
local bus.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-477 TMN problem needs software reset.
The TMN Core board cannot communicate with any board on the
local bus.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-480 Too many segments in the queue.
The job manager detected too many scheduling segments in the job
manager queue and initiated a cycle down of the printer.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-15
DOCUPRINT 96/4635/180 IPS MESSAGES
03-482 EDN unexpected stacker signal.
The job manager received an unexpected delivery signal and
initiated a cycle down of the printer.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-483 Stacker delivery route.
The job manager detected a request for an output delivery schedule
segment initiated by PHN or FSN 1, and initiated a cycle down of the
printer.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-485 JG print response late or printer late.
The job manager detected a PSP print response that was late or
never received and initiated a cycle down of the printer.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
03-492 MIN main drive enable time-out.
The MIN Core board did not receive a main drive enable from the
PHN Core board within 30 seconds after start was initiated.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
04-201 Machine clock missing at cycle up.
The machine clock could not be detected at cycle up. The control
logic senses a main drive acceleration error.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
04-202 MIN declared too many machine clocks.
Too many machine clocks were detected. The control logic senses a
main drive acceleration error.
Action Clear areas 4, 5, 6, and 7. (Refer to the Xerox DocuPrint 96/4635/180
IPS Troubleshooting Guide for the procedure.)
04-203 MIN declared too few machine clocks.
Too few machine clocks were detected. The control logic senses a
main drive acceleration error.
Action Clear areas 4, 5, 6, and 7. (Refer to the Xerox DocuPrint 96/4635/180
IPS Troubleshooting Guide for the procedure.)
2-16 XEROX DOCUPRINT IPS MESSAGES GUIDE
DOCUPRINT 96/4635/180 IPS MESSAGES
04-210 PHN missing machine clocks.
The machine clock sensor Q401 signal is missing at the PHN Core
board.
Action Clear areas 4, 5, 6, and 7. (Refer to the Xerox DocuPrint 96/4635/180
IPS Troubleshooting Guide for the procedure.)
04-211 Missing reg sync (sheet scheduled).
The registration sync signal is missing at the PHN Core board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
04-212 Unexpected reg sync (no sheet).
An unexpected registration sync signal arrived at the PHN Core
PWM.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
04-213 Reg sync late.
The registration sync signal is missing at the PHN core board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
04-220 50HZ phase wiring error.
The configuration of the three phases of the AC power entering the
printer is incorrect.
Action Contact your service representative.
06-250 SOS missing.
A Start of Scan signal was not detected by the SOS board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
06-251 EOS missing.
An End of Scan signal was not detected by the EOS board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
06-252 Extra start of scan signal.
The SOS board detected more than one Start of Scan signal.
Action Press the [Clear] (or [Reset]) button located behind the printer control
console front pull-down cover.
XEROX DOCUPRINT IPS MESSAGES GUIDE 2-17
DOCUPRINT 96/4635/180 IPS MESSAGES
06-253 Extra end of scan signal.
The EOS board detected more than one End of Scan signal.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
06-350 No voltage to modulator drive.
The beam 1 and beam 2 Intensity signals sent from the EPMD board
to the Modulation board are less than +10 VDC, or the Laser Write
signal was missing during printing.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
06-351 Pixel clock input signal fault.
The voltage controlled oscillator that generates the 66 MHz Pixel
Clock signal is out of the acceptable range.
Action Press the [Clear] button located behind the printer control console
front pull-down menu.
06-352 Pixel clock output signal fault.
The 66 MHz Pixel Clock signal was not detected for at least 30
microseconds.
Action Press the [Clear] (or [Reset]) button located behind the printer control
console front pull-down menu.
06-353 ROS LVPS fault.
One or more voltages from the ROS LVPS are more than 30 percent
out of the acceptable range.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
06-354 Polygon motor drive AC fault.
The polygon motor is not receiving the Phase 1 voltage, Phase 2
voltage, or both, from the EPMD board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
06-355 SOS PWB connector fault.
The SOS board is disconnected, or the +5 VDC was not detected on
the SOS board.
Action Select the Fault List icon on the printer control console touch screen.
Then touch the [Clear] button to clear the codes.
2-18 XEROX DOCUPRINT IPS MESSAGES GUIDE
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