Xerox DocuPrint 96 NPS Series, DocuPrint 4635, DocuPrint 4635 NPS Series, DocuPrint 180 NPS Series, DocuPrint 2000 NPS Series Reference Manual
...
Xerox DocuPrint
96/4635/180/2000
Series NPS/IPS
Guide to Performing Routine Maintenance
721P90060
Version 8.0
October 2002
Guide to Performing Routine Maintenance
Xerox Corporation
701 S. Aviation Boulevard
El Segundo, CA 90245
©2002 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable
material and information now allowed by statutory or judicial law or hereinafter
granted, including without limitation, material generated from the software
programs which are displayed on the screen, such as icons, screen displays,
looks, etc.
Printed in the United States of America.
Publication number: 721P90060
Xerox® and all Xerox products mentioned in this publication are trademarks of
Xerox Corporation. Products and trademarks of other companies are also
acknowledged.
Changes are periodically made to this document. Changes, technical
inaccuracies, and typographic errors will be corrected in subsequent editions.
Guide to Performing Routine Maintenance iii
Table of contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Ozone information: U. S. only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Operation safety: U. S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi
Operation safety: Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Warning markings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Electrical supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Operator accessible areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Before cleaning your product . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
CE mark: Europe only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Radio and telecommunications equipment directive (Europe only) . . . . . x
For further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
1. Feeder trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Checking feeder trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Loading feeder trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Guidelines for loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Loading trays 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Loading trays 3, 4, 5, and 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
2. Output trays and bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Checking and unloading the sample tray . . . . . . . . . . . . . . . . . . . . . . . 2-1
Checking and unloading purge trays . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Checking and unloading high-capacity stacker (HCS) bins . . . . . . . . . 2-2
Unloading a stacker bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
3. Fuser agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
4. Adding dry ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Table of contents
iv Guide to Performing Routine Maintenance
5. Replacing the dry ink waste container . . . . . . . . . . . . . . . . . . . . . 5-1
6. Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Cleaning the keyboard, monitor, and the exterior of the printer controller .
6-1
Cleaning the sensors and the reflective surfaces . . . . . . . . . . . . . . . . . 6-2
Cleaning the Q850 sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Cleaning the Q1011 sensor and mirror . . . . . . . . . . . . . . . . . . . 6-5
Cleaning additional sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Sensor Q1107 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Q1106 and Q1166 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Sensor Q1164 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Cleaning the 4mm cartridge tape drive . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
7. Maintenance and support services . . . . . . . . . . . . . . . . . . . . . . . .7-1
Xerox Customer Service Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Xerox Documentation and Software Services . . . . . . . . . . . . . . . . . . . . 7-1
Xerox Font Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Operator training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Xerox Customer Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Reporting billing meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Guide to Performin g Routine Maintenance v
Safety
Laser safety
WARNING
Adjustments, use of controls, or performance of procedures
other than those specified herein may result in hazardous
light exposure.
The Xerox DocuPrint printers are certified to comply with the
performance stan dards of the U.S. Department of Health,
Education, and Welfare for Class 1 laser products. Class 1 laser
products do not emit hazardous radiation. The DocuPrint printers
do not emit hazardous radiation because the laser beam is
completely enclosed during all modes of customer operation.
The laser danger labels on the system are for Xerox service
representatives and are on or near panels or shields that must
be removed with a tool.
DO NOT REMOVE LABELED PANELS OR PANELS NEAR
LABELS. ONLY XEROX SERVICE REPRESENTATIVES HAVE
ACCESS TO THESE PANELS.
Safety
vi Guide to Performing Routine Maintenance
Ozone information: U. S. only
This product produces ozone during normal operation. The
amount of ozone produced depends on copy volume. Ozone is
heavier than air. The environmental parameters specified in the
Xerox installation instructions ensure that concentration levels
are within safe limits. If you need additional informat ion
concerning ozone, call 1-800-828-6571 to request the Xerox
publicat ion 600P83222, OZONE.
Operation safety: U. S.
Your Xerox equipment and supplies have been designed and
tested to meet strict safety requirements. They have been
approved by safety agencies, and they comply with
environmental standards. Please observe the following
precautions to ensure your continued safety.
WARNING
Improper connection of the equipment grounding conductor
may result in risk of electrical shock.
• Always connect equipment to a properly grounded electrical
outlet. If in doubt, have the outlet checked by a qualified
electrician.
• Never use a ground adapter pl ug t o connect equipment to an
electrical outlet that lacks a ground connection terminal.
• Always place equipment on a solid support surface with
adequate strength for its weight.
• Always use materials and supplies specifically designed fo r
your Xerox equipment. Use of unsuitable materials may result
in poor performance and may create a hazardous situation.
• Never move either the printer or the printer controller without
first contacting Xerox for approval.
• Never attempt any maintenance that is not specifically
described in this documentation.
• Never remove any covers or guards that are fastened with
screws. Th ere are no oper ator-serviceable areas within these
covers.
• Never override electrical or mechanical interlocks.
Safety
Guide to Performing Routine Maintenance vii
• Never use supplies or cleaning materials for other than the ir
intended purposes. Keep all materials out of the reach of
children.
• Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the electrical outlet
and call service to correct the problem.
If you need any additional safety information concerning the
equipment or materials Xerox supplies, call Xerox Product Safety
at the following toll-free number in the United States:
1-800-828-6571
For customers outside the United States, contact your loc al
Xerox representative or operating company.
Operation safety: Eur o pe
This Xerox product and supplies are manufactured, test ed and
certified to strict safety regulations, electromagnetic regulations
and established environmental standards.
Any unauthorised al teration, which may include the addition of
new functions or conn ection of external devices, may impact the
product certification.
Please contact your Xerox representative for more information.
Warning markings
All warning ins tructions ma rked on or supplied with the product
should be followed.
This WARNING alerts users to areas of the product where there
is the possibility of personal damage.
This WARNING alerts users to areas of the product where there
are heated surf ace s, which should not be touched.
Safety
viii Guide to Performing Routine Ma intenance
Electrical supply
This product shall be operated from the type of electrical supply
indicated on the product’s data plate label. If you are not sure
that your electrical supply meet s the requirem ents, please
consult your local power co mpany for advice.
This product must b e connected t o a protectiv e earth circuit. This
product is supplied with a plug that has a protective earth pin.
This plug will fit only into an earthed electrical outlet. This is a
safety f eature . Always co nnect equipment to a properly gr ounded
electrical outlet. If in doubt, ha ve the ou tlet check ed b y a qualified
electrician.
To disconnect all electrical power to the product, the disconnect
device is the power cord. Remove the plug from the electrical
outlet.
Ventilation
Slots and ope ning in the enclosure of the product are provid ed
for ventilation. Do not block or cover the ventilation vents, as this
could result in the product overheating.
This product should not be placed in a built-in installation unless
proper ventilation is provided, please contact your Xerox
representative for advice.
Never push objects of any kind into the ventilation vents of the
product.
Operator accessible areas
This product has been designed to restrict operator access to
safe areas only. Operator access to hazardous areas is
restricted with covers or guards, which would require a tool to
remove. Never remove these covers or guards.
WARNING
Safety
Guide to Performin g Routine Maintenance ix
Maintenance
Any operator product maintenance procedures will be described
in the user docume ntation supplied with the product. Do not
carry out any maintenance on the product, which is not
described in the customer documentation.
Before cleaning your product
Before cleaning this product, unplug the product from the
electrical outlet. Always use materials specifically designated for
this product, the use of other materials may result in poor
performance and may create a hazardous situation. Do not use
aerosol cleaners , they may be flammable under certain
circumstances.
CE mark: Europe only
January 1, 1995: Council Directive 73/23/EEC, amended by
Council Directive 93/68/EEC, approximation of the laws of the
member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336 /EEC, approximation
of the laws of the member states related to electr omagnetic
compatibility.
March 9, 1999: Council Directive 99/5/EC, on radio equipment
and telecommunications terminal equipment and the mutual
recognition of their conformity.
A full declaration of conformity, defining the relevant directives
and referenced standards, can be obtained from your Xerox
representative.
In order to allow this equipment to operate in proximity to
Industrial, Scientific and Medical (ISM) equipment, the external
radiation for the ISM equipment may have to be limited or special
mitigation measures taken.
This is a Class A product. In a domestic environment this product
may cause radio frequency interference, in which case the user
may be required to take adequate measures.
Shielded interface cables must be used with this product to
maintain compliance with Council Directive 89/36/EEC.
Safety
x Guide to Perfo rming Routine Maint enance
Radio and telecommunications equipment directive (Europe only)
Certification to 1999/5/EC Radio Equipment and
Telecommunications Terminal Equipment Directive:
This Xerox product has been self-certified by Xerox for panEuropean single terminal connection to the analog public
switched telephone network (PSTN) in accordance with Directive
1999/5/EC.
The product has been design ed to w ork with the nation al PSTNs
and compatible PBXs of th e following countries:
In the event of problems, contact y our local Xe ro x r epres entative
in the first instance.
This product has bee n tested to, and is compliant with, TBR2 1, a
specification for terminal equipment for use on analog switched
telephone networks in the European Economic area.
The product may be configured to be compatible with other
country networks. Please contact your Xerox representative if
your product needs to be reconnected to a network in another
country. This product has no us er-adjustable settings.
NOTE: Although this product can use either loop disconnect
(pulse) or DTMF (tone) signaling, it should be set to use DTMF
signaling. DTMF signaling provides reliable and faster call setup.
Modification or connection to external control software, or to
external control apparatus not authorized by Xerox, invalidates
its certification.
Austria Germany Luxembourg Sweden
Belgium Greece Netherlands Switzerland
Denmark Iceland Norway United Kingdom
Finland Ireland Portugal
France Italy Spain
Safety
Guide to Performin g Routine Maintenance xi
For further information
For more information on Enviro nment, Health and Safety in
relation to this Xerox product and supplies, please contact the
following customer help lines:
Europe:+44 1707 353434
USA:1 800 8286571
Canada:1 800 8286571
Safety
xii Guide to Performing Routine Maintena nce
Guide to Performin g Routine Maintenance xiii
Introduction
This guide provides information on how to perform basic
maintenance tasks on the Xerox DocuPrint 96, 4635, or 180.
NOTE: You may be using the DocuPrint NPS/IPS software
extension on a DocuPrint 2000 EPS system. The 2000 Series
printer models are the 100, 135, 155, and 180. These printers
are comparable in capabilities to the DocuPrint NPSIPS mode ls
96, 4635, an d 180.
About this guide
This guide is designed for operators whose job consists of
operating each of the system components, running print jobs,
solving simple system problems, and performing basic
maintenance tasks, such as replenishing dry ink.
Refer to the entire list of documentation in th e “Related
publications” section for information on other tasks required for
printing with your NPS/IPS printer.
Users should have an understanding of printer controller
operations.
Before using this guide, become familiar with its contents and
conventions.
Contents
This section lists the contents of this guide.
• Chapter 1, “Feeder trays,” provides information on how to
load feeder trays for your DocuPrint printer.
• Chapter 2, “Output trays and bins,” describes how to unload
output trays for the DocuPrint printer.
• Chapter 3, “Fuser lubricant,” describes how to refill the fuser
agent reservoir, and how to replace the pressure roll wiper.
Introduction
xiv Guide to Performing Routine Maintenance
• Chapter 4, “Adding dry ink,” describes how to add dry ink to
the printer.
• Chapter 5, “Replacing the dry ink waste container,” provides
information on how to replace the dry ink waste container.
• Chapter 6, “Cleaning,” provides instructions on how to clean
the various printing system components.
• Chapter 7, “Maintenance and support services,” provides
information on how to call for service, obtain documentation
and training, and report meter readings.
Conventions
This guide uses the following conventions:
• All caps and angle brackets: Withi n procedures , the names
of keys are shown in all caps within angle brackets (for
example, press <ENTER>).
• Angle brackets: Variable information, or the positi on of a
specified argument in the command syntax, appears in angle
brackets (for example, List Fonts <Pattern>).
• Bold: Within procedures , te xt and number s that you e nter are
shown in bold (for example, enter privilege operator).
• The word “enter” within pr ocedures: The two-step process
of keying in data and p ressing <ENT ER> (for example,
enter y).
• Italics: Document and library names are shown in italics (for
example, the Xerox DocuPrint NPS/IPS Guide to Managing
Print Jobs).
• Quotation marks: Keywords you can enter as arguments
appear in quotes (for example, “USLetter”).
• Vertical bars: Alternatives to specifie d ar guments are
separated by vertical bars (for example, Set Time <Time |
Remote Host Name | IP Address>).
Introduction
Guide to Performin g Routine Maintenance xv
NOTE: Notes are hints that help you perform a task or
understand the text.
CAUTION
Cautions alert you to an action that could damage hardware or
software.
WARNING
Warnings alert you to conditions that may affect the safety
of people.
Related publications
The Xerox DocuPrint NPS/IPS documentation set includes the
documents listed below.
NOTE: For a list of IBM reference manuals for IPDS printing,
refer to the Solutions Guide for IPDS Printing.
• Guide to Configuring and Managing the System
• Guide to Managing Print Jobs
• Guide to Performing Routine Maintenance
• Guide to Submitting Jobs from the Client
• Guide to Using Page Description Languages
• Installation Planning Guid e
• System Overview Guide
• Troubleshooting G uide
• Solutions Guide for IPDS Printing
• Decomposition Service and Tools Guide
• Glossary
• Master Index
• Generic MICR Fundamentals Guide
• Customer Information Quick Reference Card
• Printer Contr o ller Comman d s Qu ick Reference Ca r d
• Operator Quick Reference Card
• Submitting your Jobs from Macintosh Quick Reference Card
Introduction
xvi Guide to Performing Routine Maintenance
• Submitting your Jobs from UNIX & DOS Quick Reference
Card
• Submitting your Jobs from Windows NT 4.0 (QuickPrint)
Quick Reference Card
• Submitting your Jobs Using Windows NT 4.0 Drivers Quick
Reference Card
The documentation set also includes an electronic version, the
DocuPrint NPS/IPS Interactive Custome r Documenta tion CD.
Guide to Performin g Routine Maintenance 1-1
1. Feeder trays
This chapter shows the steps needed to load and check feeder
trays on t he Docu Print 96/4 635/1 80 N PS/IPS , and explains what
actions are necessary if paper stock is changed.
NOTE: The number of feeder trays on your system depends on
the number of feeder/stacker modules installed.
Checking feeder trays
Check the amount of paper remaining in each feeder tray by
examining the green lights above the icons on the door of the
tray.Each ligh t rep resents 2 5% of a rea m, or about 125 sh eets o f
20-pound or 80 gsm (grams per square meter) paper.
Feeder trays
1-2 Guide to Perf orming Routine Maintenance
• You can open and load any tray not currently in use without
interrupting printing.
• If you try to open a tra y currentl y in use, the feeding switches
to a backup tray if one is available. If a backup tray is not
available, the printer stops.
• The printer does not f eed all t he paper out of a tra y. A stack of
approximately 1/4 inch / 6 mm remains in the tray.
Loading feeder trays
It is important to load paper properly in the feeder trays to
prevent jams and loss of production time. The following
guidelines will help ensure maximum efficiency of your printer’s
operation.
Guidelines for loading paper
When you are loading the paper, follow these guidelines to
prevent pager jams:
• Remove damaged sheet s.
• Load the paper with the package wrapper seam side up.
• Make sure that the direction of the curl is consistent.
• Avoid fanning the paper unless the stock is predrilled.
• Do not load the paper above the MAX line on the length
guide.
• Place any paper left in the bottom of the tray on top of the
new paper stack.
• For tr ays 3, 4, 5 and 6, load paper with curl side up. If y ou do
not detect paper curl, load paper with the wrapper seam side
down.
Additional guidelines for loading special stocks:
• When loading predrilled paper, fan the paper and remove
loose paper plugs.
• Load transparencies into trays 1 and 2 only.
• When loading tab stock, remove deformed, bent, or
damaged stock.
Loading...