Xerox DOCUMENT CENTRE 255, DOCUMENT CENTRE 265 User Manual

Document Centre 460/470 ST

Network Installation and Troubleshooting Guide

May, 2000 701P34128

Document Centre 470/460 ST

Network Installation and Troubleshooting Guide

May 2000 701P34128

Xerox Document Centre Model _______________

Serial Number ____________________________

If you have a problem or need supplies:

In the USA

Calling for Service and ordering Replaceable Units 1-800-821-2797 (USA)

Ordering Supplies 1-800 822-2200 (USA)

In Canada

Calling for Service 1-800-939-3769 (Canada)

Ordering Supplies and Replaceable Units 1-800-668-0199 (Canada)

Xerox Corporation

Global Knowledge & Language Services

800 Phillips Road - Bldg 845-17S

Webster, New York 14580

USA

Printed in the United States of America

Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation material generated from the software programs that are displayed on the screen such as icons, screen display looks, etc.

XEROX®, The Document Company® and the stylized X and identifying product names and numbers are registered trademarks of XEROX CORPORATION and Xerox Canada Ltd. is a licensee of all the trademarks.

, Les Gens De Documentsmd, le X stylisé et Document Centre sont des marques de commerce de Xerox

Xerox Corporation pour lesquelles Xerox Canada ltée détient des permis d'utilisation.

The Document Centre ST model includes an implementation of LZW licensed under U.S. Patent 4,558,302.

Product names used in this guide may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

This document contains images of screens that were created using Zinc Application Framework software version 3.5 © January 1997 Zinc Software Inc.

As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Terra Choice Environmental Services Inc. of Canada has verified that this Xerox product conforms to all applicable Environmental Choice EcoLogo requirements for minimized impact to the environment.

While the information in this Guide is correct at the time of first publication, Xerox reserves the right at any time to change the information without notice. Changes are made periodically to this document. Changes and technical updates will be added in subsequent editions.

ii Xerox Document Centre Network Installation and Troubleshooting Guide

The Document Centre ST model includes software provided by the Internet Software Consortium.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

Neither the name of The Internet Software Consortium - DHCP nor the names of its contributors may be used to endor se or promote products derived from this software without specific prior written permission.

This Software Is Provided By The Internet Software Consortium And Contributors "As Is" And Any Express Or Implied Warranties, Including, But Not Limited To, The Implied Warranties Of Merchantability And Fitness For A Particular Purpose Are Disclaimed. In No Event Shall The Internet Software Consortium Or Contributors Be Liable For Any Direct, Indirect, Incidental, Special, Exemplary, Or Consequential Damages (Including, But Not Limited To, Procurement Of Substitute Goods Or Services; Loss Of Use, Data, Or Profits; Or Business Interruption) However Caused And On Any Theory Of Liability, Whether In Contract, Strict Liability, Or Tort (Including Negligence Or Otherwise) Arising In Any Way Out Of The Use Of This Software, Even If Advised Of The Possibility Of Such Damage.

Xerox Document Centre Network Installation and Troubleshooting Guide iii

Radio Frequency Notice

US Federal Communications Commission

This equipment has been tested and found to comply with the Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to operate this equipment.

Canadian EME

This Class B digital apparatus complies with Canadian ICES-

003.

Cet appareil numérique de la classe B est conforme la norme NMB-003 du Canada.

iv Xerox Document Centre Network Installation and Troubleshooting Guide

Telephone Requirements Notice

US Federal Communications Commission

1. The FCC has established rules that permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on party lines or coin lines.

2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until repair has been made. If this is not done, the telephone company may temporarily disconnect service.

3. The telephone company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes. You will be advised of your right to file a complaint with the FCC.

4. If the telephone company requests information on what equipment is connected to their lines, inform them of:

A. the telephone number this unit is connected to.

B. the ringer equivalence number.

C. the USOC jack required.

D. the FCC Registration number.

Items ‘B’ and ‘D’ are indicated on the label.

The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring correctly.

Service Requirements

In the event of equipment malfunction, all repairs should be performed by Xerox or authorized agent. It is the responsibility of users requiring service to report the need for service to Xerox or to an authorized agent. Service can be obtained at:

Xerox Customer Support 1301 Ridgeview Drive, Bldg. 301 Lewisville, TX 75067 Telephone: (800) 821-2797

Xerox Document Centre Network Installation and Troubleshooting Guide v

Canadian Industry Requirements

Notice: The Canadian Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the electric inspection authority, or electrician, as appropriate.

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop that is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.

For service in Canada call (800) 939-3769

vi Xerox Document Centre Network Installation and Troubleshooting Guide

In the USA, it’s Illegal to copy the following

Congress, by statute, has forbidden the copying of the following items. Penalties of fine or imprisonment may be imposed on those guilty of making such copies. This list is not all-inclusive. In case of doubt, consult your attorney.

1. Copyrighted material, unless permission of the copyright owner has been obtained or the copying falls within the “fair use” or library reproduction provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, DC 20559 (circular R21).

2. United States Government obligations or securities such as:

Certificates of Indebtedness

Coupons from Bonds

Gold and Silver Certificates

Treasury Notes and United States Bonds

Federal Reserve and Federal Reserve Bank Notes

Certificates of Deposit

National Bank currency

Fractional Notes

Paper money and Postal Money Orders

Bonds and obligations of certain agencies of the government, such as FHA

Bonds. (US Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds)

Internal Revenue Stamps. (If it is necessary to copy a legal document on which there is a cancelled revenue stamp, this may be done provided the reproduction of the document is performed for lawful purposes)

Postage Stamps, cancelled or uncancelled. (For philatelic purposes, postage stamps may be photographed provided the reproduction is black and white and less than 3/4 or more than 1 1/2 times the linear dimensions of the original)

Bills, checks, or drafts for money drawn by or on authorized offices of the United States

Xerox Document Centre Network Installation and Troubleshooting Guide vii

Stamps and other representatives of value, of whatever denomination, which may be or have been issued under any Act of Congress

3. Adjusted compensation Certificates for veterans of the World Wars.

4. Obligations or Securities of any foreign government, bank, or corporation.

5. Certificates of Citizenship or Naturalization. (Foreign naturalization certificates may be photographed).

6. Passports. (Foreign passports may be photographed).

7. Immigration papers.

8. Badges, identification cards, passes or insignias carried by military or Naval personnel, or by members of the various Federal Departments and Bureaus, such as the FBI and Treasury (unless the photograph is ordered by the head of such Department or Bureau).

9. Copying of the following is also prohibited in certain states: automobile licences, driver’s licenses, and automobile Certificates of Title.

10. Draft Registration cards and Selective Service Induction papers which bear any of the following information:

Registrant’s earnings or income

Registrant’s dependency status

Registrant’s court record

Registrant’s previous military service

Registrant’s physical or mental condition

Exception:

US Army and Navy discharge certificates may be

photographed.

viii Xerox Document Centre Network Installation and Troubleshooting Guide

Table of Contents

Introduction ......................................................................................................................1-1

How to Use this Document ......................................................................................... 1-2

Document Centre Options ...........................................................................................1-3

Conventions used in this document ............................................................................. 1-4

Other Sources of Information ......................................................................................1-5

ST Model Features ...................................................................................................... 1-7

How to Connect to Ethernet or Token Ring Networks ................................................. 2-1

Before You Connect to a 100BaseT Ethernet Network .............................................. 2-1

How to set the Ethernet Speed .................................................................................... 2-2

Table of Contents

Before You Connect to a Token Ring Network .......................................................... 2-3

How to set the Ring Speed and Source Routing .........................................................2-4

How to set the Hardware (MAC) Address ..................................................................2-5

Dynamic IP Address Assignment & WINS .................................................................... 3-1

Before you start ........................................................................................................... 3-1

Dynamic Addressing (DHCP or BOOTP) .................................................................. 3-2

Dynamic Addressing (RARP) .....................................................................................3-6

Windows Internet Name Service (WINS) Installation .............................................. 3-10

CentreWare Device Admin Wizard ................................................................................4-1

Before you start ........................................................................................................... 4-1

Go to the printer and... ................................................................................................. 4-2

Go to the workstation and... ........................................................................................4-3

Xerox Document Centre Network Installation & Troubleshooting Guide i

Go to the printer and... .................................................................................................4-4

Go to a workstation and... ............................................................................................4-5

Novell NetWare 4.X and 5.X (NDS) Networks ...............................................................5-1

Before You Start ..........................................................................................................5-1

Go to the printer and... .................................................................................................5-2

Go to a workstation and... ............................................................................................5-5

Novell NetWare 3.1x or 4.x/5.x in Bindery Mode ..........................................................6-1

Before you start ...........................................................................................................6-1

Go to the printer and... .................................................................................................6-2

Go to a workstation and... ............................................................................................6-6

UNIX Networks .................................................................................................................7-1

Before You Start ..........................................................................................................7-1

Go to the printer and... .................................................................................................7-2

Go to a workstation and... ............................................................................................7-5

Microsoft (NetBEUI) Networks .......................................................................................8-1

Before You Start ..........................................................................................................8-1

Go to the printer and... .................................................................................................8-2

Go to the workstations and... .......................................................................................8-5

Microsoft (TCP/IP) Networks .........................................................................................9-1

Before You Start ..........................................................................................................9-1

Go to the printer and... .................................................................................................9-2

Go to the workstation and... .........................................................................................9-6

Windows 2000 LPR and IPP Printing ..........................................................................10-1

Before you Start ......................................................................................................... 10-1

Go to the printer and... ...............................................................................................10-2

Go to the Server/Workstation and... ..........................................................................10-5

Microsoft Windows NT 4.X Server Network (TCP/IP) ..............................................11-1

Before you Start ......................................................................................................... 11-1

Go to the printer and... ...............................................................................................11-2

ii Xerox Document Centre Network Installation & Troubleshooting Guide

Go to the server and... ............................................................................................... 11-5

Go to the workstation and... ...................................................................................... 11-7

OS/2 (TCP/IP) Networks ............................................................................................... 12-1

Before You Start ........................................................................................................ 12-1

Go to the printer and... ............................................................................................... 12-2

Go to a workstation and... ......................................................................................... 12-5

OS/2 (NetBEUI) Networks ............................................................................................. 13-1

Before You Start ........................................................................................................ 13-1

Go to the printer and... ............................................................................................... 13-2

Go to the workstations and... ..................................................................................... 13-5

Macintosh Networks (AppleTalk) ................................................................................. 14-1

Before you start ......................................................................................................... 14-1

Go to the printer and... ............................................................................................... 14-2

Go to the workstation and... ...................................................................................... 14-4

Banyan VINES Network ................................................................................................15-1

Go to the printer and... ............................................................................................... 15-1

Go to the server and... ............................................................................................... 15-3

Internet Services ............................................................................................................. 16-1

Overview ................................................................................................................... 16-1

Before You Start ........................................................................................................ 16-2

Configure your printer ............................................................................................... 16-3

Configure your Web Browser ................................................................................... 16-4

Troubleshooting .............................................................................................................. 17-1

Overview ................................................................................................................... 17-1

Table of Contents

TCP/IP Troubleshooting ........................................................................................... 17-2

NetWare Troubleshooting ......................................................................................... 17-5

Microsoft (NetBIOS/NetBEUI) Troubleshooting .....................................................17-7

OS/2 Troubleshooting (TCP/IP) ................................................................................17-9

AppleTalk Troubleshooting .................................................................................... 17-11

Xerox Document Centre Network Installation & Troubleshooting Guide iii

Banyan VINES Troubleshooting .............................................................................17-13

OfficeTrac Network Accounting ...................................................................................18-1

OfficeTrac Troubleshooting ......................................................................................18-8

Faxing with RightFAX ................................................................................................... 19-1

RightFAX Installation for FTP ..................................................................................19-2

RightFAX Installation for IPX/SPX ..........................................................................19-6

RightFAX Troubleshooting .....................................................................................19-10

Scan Setup without CentreWare ...................................................................................20-1

Terminology used in this Chapter .............................................................................20-2

Who Should Use This Guide .....................................................................................20-3

What to Do Next ........................................................................................................20-4

Scanning Overview ...................................................................................................20-5

The Scanning Process ................................................................................................20-8

Overview of Repositories ........................................................................................20-11

Before You Start ......................................................................................................20-17

Set Up Options ........................................................................................................20-18

General Installation Requirements ..........................................................................20-20

Test scanning ...........................................................................................................20-26

Before You Start ......................................................................................................20-29

Set Up Options ........................................................................................................20-30

General Installation Requirements ..........................................................................20-32

Set Up Scanning ......................................................................................................20-33

Test scanning ...........................................................................................................20-37

Hints and Tips ..........................................................................................................20-40

Installation Considerations ......................................................................................20-41

Problem Solving ......................................................................................................20-43

Error Messages ........................................................................................................20-44

Port 9100 Printing ...........................................................................................................21-1

Glossary ........................................................................................................................... 22-1

iv Xerox Document Centre Network Installation & Troubleshooting Guide

Introduction

This document provides an experienced Systems Administrator with information for setting up and troubleshooting the Document Centre family of products on the various networks indicated.

Requirements

This document assumes you have purchased your printer with the integrated network interface or have purchased a Token Ring network interface upgrade kit separately and it has been installed using the instructions provided.

Introduction

In general, the requirements needed for connection and setup include:

• A working knowledge of your network.

• Appropriate cabling to connect your printer to your network.

• A workstation with the appropriate operating system software installed for that station connected to the same network as the printer.

• CentreWare Admin Services CD-ROM to install CentreWare applications.

• CentreWare Network Services CD-ROM to install print drivers.

Xerox Document Centre Network Installation & Troubleshooting Guide Page 1 - 1

How to Use this Document

This document has been arranged to get the printer set up on your network quickly and with minimum reading.

1. Before connecting network cabling to the Document Centre device, perform the procedure contained in this document entitled How to Connect to Ethernet / Token Ring Networks.

2. For Dynamic TCP/IP addressing use either the

DHCP/BOOTP Dynamic IP Address Assignment Quick Install Card or the RARP Dynamic IP Address Assignment Quick Install Card.

3. Review the Table of Contents. Find the network operating system (NOS) or protocol, which pertains to your network.

4. Go to the page indicated and perform the procedure(s).

5. Once you are finished it is recommended you print a test page.

6. Check the print job for print quality. If print quality problems exist, use the Problem Solving section of the Reference Guide to correct the problem.

7. If your print job DID NOT print, see the Troubleshooting section for your operating system in this document to correct the problem.

8. Once your Document Centre is installed and printing, you can repeat these steps to enable your printer to print with additional protocols or network operating systems.

NOTE

Page 1 - 2 Xerox Document Centre Network Installation & Troubleshooting Guide

For detailed safety information about this product refer to the

Document Centre Reference Guide.

Document Centre Options

The Document Centre can be used as a high speed scan device. If you have a workstation on your network that has a 32 bit version of Windows, you can use Xerox CentreWare Scanning Admin Wizard to configure your Document Centre as a network scanner. Details on this are available in the document supplied with your Document Centre entitled CentreWare Network Scanning Services Guide.

For installation instructions on connecting your Document Centre as a scanner without the use of CentreWare, refer to the section in this document entitled Scan Setup without CentreWare.

The Document Centre also supports the EquiTrac OfficeTrac network accounting software. For installation instructions on connecting to an OfficeTrac server, refer to the Equitrac OfficeTrac Quick Install Card or the section in this document entitled OfficeTrac Network Accounting.

The Document Centre supports RightFAX to allow it to be used as a high speed fax device. For installation instructions on connecting to a RightFAX server, refer to the RightFAX Quick Install Cards or the section in this document entitled Faxing with RightFAX.

Introduction

Xerox Document Centre Network Installation & Troubleshooting Guide Page 1 - 3

Conventions used in this document

This symbol indicates that entries will be made on the printer’s keypad or Touch Screen.

This symbol indicates that entries will be made at a workstation or fileserver.

NOTE:

Page 1 - 4 Xerox Document Centre Network Installation & Troubleshooting Guide

When you see this text in the left margin, it indicates the text to the right is of special importance and should be read before proceeding.

Other Sources of Information

Setup and Copy / Scan / Fax features information:

•The Reference Guide provides detailed information about all

features and settings as well as maintenance.

•The User Guide provides information and instructions about

using the features of the machine to perform copy/scan/fax tasks.

•The Help system provides you point-of-need information.

CentreWare information:

• CentreWare Network Services Guide (hard copy). This doc-

ument contains information about installation procedures for Xerox CentreWare print and fax drivers and installation and use of the features of the Xerox CentreWare Network Services software.

• CentreWare Internet Services Guide (hard copy). This docu-

ment contains information about installation and use of the features of Xerox CentreWare Internet Services.

• CentreWare Help Centre and Context-Sensitive Help Sys- tems (Electronic Help). This electronic documentation is supplied with the CentreWare software and can be viewed on the client workstation.

Introduction

Xerox Document Centre Network Installation & Troubleshooting Guide Page 1 - 5

Xerox on the Web

• Use the Document Centre web site to get the latest information about the Xerox Document Centre:

http://www.documentcentre.xerox.com

• Download the latest CentreWare drivers at

http://www.centreware.com

• For more information about other Xerox products visit the

Xerox Corporation main page at:

http://www.xerox.com

Page 1 - 6 Xerox Document Centre Network Installation & Troubleshooting Guide

ST Model Features

Document Feeder and Scanner

What is the ST?

The ST model is simply the ability to make copies as well as print. ST models have full copy (and optional Scan/Fax) capability .

User Interface

Introduction

Touch Screen

Xerox Document Centre Network Installation & Troubleshooting Guide Page 1 - 7

Keypad

Feature

Buttons

Network Connections

Use UTP/STP (Category 3 or 5 for 10Mbps Ethernet, Category 5 for Token Ring or 100Mbps Fast Ethernet) type of cable to connect to the network as indicated below.

10/100BaseT Ethernet network interface. RJ45 connector

Token Ring network interface slot (will have RJ45 connector)

Recessed area at rear of machine

Page 1 - 8 Xerox Document Centre Network Installation & Troubleshooting Guide

How to Connect to Ethernet or Token Ring Networks

Before You Connect to a 100BaseT Ethernet Network

The Document Centre Ethernet Interface has speed settings of

10MBPS (10 Megabits per second), 100MBPS (100 Megabits per second) and Auto (AutoSensing). If your network has hubs or

concentrators that have Auto-Sensing enabled, it is possible that if the Document Centre is set to Aut o, the hub/concentrator will not arbitrate to the correct speed.

How to Connect to

Ethernet or Token

Ethernet or Token Ring

Before you connect the printer to your network, perform the procedure on the next page entitled How to set the Ethernet

Speed.

Xerox Document Centre Network Installation & Troubleshooting Guide Page 2 - 1

How to set the Ethernet Speed

1. Enter the Tools pathway

a) Press the Access ( ) button.

b) On the keypad enter 1111 or the current password. Press

the Enter button when finished. Press the Go to Tools button.

c) The Touch Screen will be used for the remainder of the

data entry.

2. Set or Change the Network Connection Speed.

a) Press the Connectivity and Network Setup button.

b) Press the Physical Media button.

c) Press the Ethernet button.

NOTE

Auto-Sensing hubs may not arbitrate correctly with the Document Centre when Au to is selected. If your hubs/concentrators support the 100BaseT speed it is recommended you select 100MBPS in Step d below. (Be sure your Ethernet cable is Category 5)

d) Select the desired network Speed 10MBPS (10

Megabits per second), 100MBPS (100 Megabits per second) or Auto (AutoSensing).

e) When finished with your changes press Save.

3. Press the Exit Tools button.

4. Wait a MINIMUM of 7 minutes for the printer to reset.

a) Obtain a Configuration Report page from your printer

and verify that your settings have been retained.

5. Connect your Document Centre to the network with the

appropriate cabling.

Page 2 - 2 Xerox Document Centre Network Installation & Troubleshooting Guide

Before You Connect to a Token Ring Network

If your printer is equipped with a Token Ring interface, to avoid problems with your network you must configure the correct Ring Speed and Source Routing settings for your environment prior to connecting the printer to your network.

The default settings for the Ring speed and Source Routing are 16Mbps and None respectively. If you do not need to change these then you do not need to read any further in this chapter.

How to Connect to

Ethernet or Token

NOTE

As with any other Token Ring device, connecting the Document Centre Token Ring card to your network while it is set at the incorrect Ring Speed can cause severe problems on your network.

Before you connect the printer to your network, perform the procedure on the next page entitled How to set the Ring Speed

and Source Routing.

How to Connect to

Ethernet or Token Ring

Xerox Document Centre Network Installation & Troubleshooting Guide Page 2 - 3

How to set the Ring Speed and Source Routing

1. Enter the Tools pathway

a) Press the Access ( ) button.

b) On the keypad enter 1111 or the current password. Press

the Enter button when finished. Press the Go to Tools button.

c) The Touch Screen will be used for the remainder of the

data entry.

2. Set or Change the Ring Speed or Source Routing.

a) Press the Connectivity and Network Setup button.

b) Press the Physical Media button.

c) Press the Token Ring button.

d) Press the Token Ring Settings button.

e) Select the desired Ring Speed (4 Megabits or 16 Mega-

bits per second).

f) Select the desired method of Source Routing (Single

Route Broadcast or All Route Broadcast).

g) When finished with your changes press Save.

3. Press the Exit Tools button.

4. Wait a MINIMUM of 7 minutes for the printer to reset.

a) Obtain a Configuration Report page from your printer

and verify that your Token Ring Settings have been retained.

5. Connect your Document Centre to the network with the

appropriate cabling.

Page 2 - 4 Xerox Document Centre Network Installation & Troubleshooting Guide

How to set the Hardware (MAC) Address

All Document Centre printers equipped with a Token Ring interface have a default MAC address which will enable communication on a Token Ring network. It is STRONGLY recommended that you use caution when changing the MAC Address of the network interface.

1. Access the To ol s pathway.

a) Press the Access ( ) button.

b) Enter 1111 (or the current password) then press the

Enter button on the Touch Screen. Press the Go to To ol s button.

c) The Touch Screen will be used for the remainder of the

data entry.

2. Set or Change the MAC address.

How to Connect to

Ethernet or Token

a) Press the Connectivity and Network Setup button.

b) Press the Physical Media button.

c) Press the Token Ring button.

d) Press the Token Ring Settings button.

e) Press the MAC Address button.

f) Enter the six (6) hexadecimal pairs on the touch keypad

separated by colons.

g) When finished press Save.

h) Press the Exit Tools button.

3. Wait a MINIMUM of 7 minutes for the printer to reset.

a) Obtain a Configuration Report page from your printer

and verify that your Token Ring Settings have been retained.

4. Connect your Document Centre to the network with the appropriate cabling.

How to Connect to

Ethernet or Token Ring

Xerox Document Centre Network Installation & Troubleshooting Guide Page 2 - 5

Page 2 - 6 Xerox Document Centre Network Installation & Troubleshooting Guide

Dynamic IP Address Assignment & WINS

Before you start

Dynamic IP Address

Assignment & WINS

NOTE:

Xerox Document Centre Network Installation & Troubleshooting Guide Page 3 - 1

Your Document Centre now has DHCP, LPR, and NetBIOS over the IP protocol enabled by default. If your DHCP server will provide host name, IP address, Gateway address, and Subnet Mask, the Document Centre TCP/IP information will be configured on initial boot.

Your Document Centre printer can be connected to a variety of networks that use the TCP/IP protocol. The Document Centre supports two methods of Dynamic Addressing:

DHCP (Dynamic Host Configuration Protocol) or BOOTP

RARP (Reverse Address Resolution Protocol)

This section contains procedures for each of these methods. Determine which method will be used for your network and follow the steps of the appropriate procedure.

Dynamic IP Address

Assignment & WINS

Dynamic Addressing (DHCP or BOOTP)

The TCP/IP address is assigned automatically by a DHCP server. Follow the steps below:

NOTE

By default, DHCP is enabled on the Document Centre. This procedure will show you how to disable DHCP (or enable it if it was disabled) and set your TCP/IP information using BOOTP.

Go to the DHCP or BOOTP server and...

1. Configure the server with the TCP/IP information you want assigned to your printer. Use the documentation supplied with your server software for this task.

Go to the printer and...

2. Connect your Document Centre to the network with the appropriate cabling.

3. Enter the Tools pathway

a) Press the Access ( ) button.

b) On the keypad enter 1111 or the current password. Press

the Enter button when finished. Press the Go to Tools button.

c) The Touch Screen will be used for the remainder of the

data entry.

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+ 180 hidden pages