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Important
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Parts of this manual are subject to change without prior notice.
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Preface
Welcome to Xerox Document Centre 400/350/250 series.
Written with the new user in mind, this User Guide (Printer) provides all the necessary information about
operating the printer functions of the printer as well as installing the printer drivers. To get the most out of
the machine, please read this manual before using it.
This guide is written with the assumption that you are familiar with the basic knowledge and way of
operating the different operating systems. Refer to the manuals of these products for information on
them.
Note that this guide is written for users operating the Document Centre 400/350/250 series with a client
computer installed with an English edition operating system. Unless otherwise indicated, this guide is
written for use with English edition operating system only.
After reading, keep this guide handy for a quick reference should you encounter any difficulties when
using the machine.
In this manual, safety instructions are described with the symbol . Always read and follow these instructions
before performing the required procedure.
This product is in the Class B category based on the standard of Voluntary Control Council for Interference from
Information Technology Equipment (VCCI)*. If the machine is used near a radio or television receiver in a
domestic environment, it may cause radio interference. Install and use the machine according to the instructions.
* This regulation applies only to Japan.
This equipment conforms to the guidelines of the Japan Business Machine Makers Association on the
harmonic effects by copiers and other reproduction devices. These guidelines conform to the guides on the
harmonic suppressors of electronic appliances and general-purpose machines.
i
Types of Manuals
The types of manuals available for the Document Centre 400/350/250 series are as follows:
Manual bundled with the main unit (i.e. the copier)
• User Guide (Copier)
Explains the handling of the copier and the copier functions.
Manuals bundled with the fax kit/fax-installed unit
• User Guide (Facsimile)
Explains the fax functions.
• Quick Reference
A simple manual which gives a summary of some of the fax functions which have
raised the most queries in the past.
Manual bundled with the printer kit/printer-installed unit
• User Guide (Printer) - i.e. this manual
Explains the printer functions, the printer control panel operations as well as the installation/
configuration of the PCL printer drivers.
Manuals bundled with the optional accessories
Manuals on the handling and use of the accessories.
ii
Using This Guide
Organization
The following is a summary of each chapter:
Chapter 1 Overview of the Printer
This chapter explains the interface connections, special features, printer functions and
powering on/off.
Chapter 2 Setting Up
This chapter explains the cable connections and the increase/allocation of memory.
Chapter 3 Useful Operations
This chapter explains the operations that you need to know about using the printer
functions such as as cancelling printing/fax transmission, outputting and the main frame
control panel operations during printing/transmission.
Chapter 4 Installing/Configuring the Printer Drivers
This chapter explains how to install printer drivers, set the printer properties, print
and fax from an application in different OS environments.
Chapter 5 Mode Menu/Common Menu
This chapter explains about the two menus, Mode menu and Common menu and their
menu items.
Chapter 6 Precautions and Limitations
This chapter explains the precautions and limitations of using the printer.
Chapter 7 Troubleshooting
This chapter explains how to solve problems when the printer is not functioning
properly. When problems occur, read this first before treating it as a breakdown.
iii
Appendix
This section provides information on the printing area, connector and allocation signals, the
different items of the Print Utility, paper jams at the mail box as well as the PostScript 3
Kit.
Glossary
This section explains the meanings of the terms used in this guide.
System Charts
This section contains the system charts of the menus. Refer to these charts to make
changes to the settings after you have understood the printer operations.
iv
Conventions
1. In this manual, a host device refers to a personal computer or workstation and
2. The following icons are used in this guide:
Instructions or important information for preventing equipment damage.
3. The following conventions are used in this guide.
"Xerox DC 400/350/250" refers to "Xerox Document Centre 400/350/250".
For your information. This indicates additional information on procedures of
operations and features.
Indicates sources of references.
" ":Double quotes are used to indicate names of windows, menus, dialog boxes,
icons, files, tabs, fields and input contents.
For example: The "Select a Printer" dialog box appears.
Bold Face :Bold face characters refer to selections made like options on the screen, hard
or soft buttons, and keys from the keyboard.
For example: Press Esc.
v
Contents
Preface ................................................................................................................................................................ i
Types of Manuals .............................................................................................................................................. ii
Using This Guide .............................................................................................................................................. iii
Contents ........................................................................................................................................................... vi
Safety Precautions ............................................................................................................................................. ix
Chapter 1 Overview of the Printer
1.1Getting Ready to Print ............................................................................................................................ 2
1.2Special Features of the Printer ................................................................................................................ 4
1.3Main Components and Their Functions ................................................................................................ 5
1.3.1Parts of the printer configuration ................................................................................................ 5
7.2.1Messages about printer condition ........................................................................................... 114
7.2.2Messages about operation mistakes and breakdowns ............................................................ 116
7.2.3Messages about staple finisher ............................................................................................... 121
7.3When the Print Quality is Poor............................................................................................................ 123
Appendix
APrinting Area .......................................................................................................................................128
BConnector and Allocation Signals ...................................................................................................... 129
Read these safety notes before using the printer functions of this machine.
Conventions and symbols
is used to alert operators to an operating procedure, practice or condition that, if not
strictly observed, can result in severe injury or loss of life.
CAUTION
is used to alert operators to an operating procedure, practice or condition that, if not
strictly observed, might result in safety hazards to personnel or damage to the equipment.
This symbol is used to alert operators to a specific
operating procedure that requires close attention.
Read and follow instructions carefully to ensure the
task is accomplished safely.
This symbol is used to alert operators to a specific
operating procedure that must not be performed.
Read and follow instructions carefully.
This symbol is used to alert operators to a specific
operating procedure that should be emphasised for
operating safety. Read and follow instructions
carefully.
Heated Flammable Electric Pinched
surface shock fingers
Prohibited! No fire Do not Do not
tear down touch
Instructions Unplug Ground/Earth
Precaution for power and earth connection
CAUTION
When connecting interface cable, make sure that the power of the main frame and host device is
switched off to prevent the possibility of electricity shock.
ix
Precaution for switching off the power
When switching off the power for Xerox DC 400/350/250 series models with fax functions,
check that the Document In Memory indicator light on the main frame control panel is off.
If the power is switched off while the light is on, document data spooled in the memory will
be erased.
• After being charged for 72 hours, this machine is able to keep the contents in
memory for three hours.
• If the Document In Memory indicator light is lit, check if there is any "Received
document". If yes, follow the instruction on display and output it. Otherwise, output
the list of stored document and check the contents.
When the power is switched off, print data remaining in the printer kit and information
spooled in the memory of the printer kit will be erased. Before switching off the power
during operation, check that the message "Ready" is shown on the display of the control
panel.
The memory used by the printer belongs to the printer kit, which is different from
those used by the copy and fax functions. However, when the power is switched off,
data will be erased from the memory.
x
Overview of the
Printer
1.1Getting Ready to Print........................................................................... 2
1.2Special Features of the Printer.............................................................. 4
1.3Main Components and Their Functions................................................ 5
1.4Precautions on Switching On/Off ....................................................... 13
1.1Getting Ready to Print
This section explains the procedure for setting up the printer. The flow of operations is as follows:
1
Check that the printer is switched off before handling it. If not, there is a danger of electric shock.
Connect the cable and allocate memory.
"Chapter 2 Setting Up"
When connecting to the
host device directly
Parallel
Serial
Carry out the necessary installation and
setting to the host device.
The printer control panel also needs to be
set.
"Chapter 4 Installing/Configuring the
Printer Drivers"
2
1.1 Getting Ready to Print
When the printer is used via a network, it is necessary to set the
different types of servers and printer control panels.
"Network Print Environment User Guide" regarding these settings.
It is suggested that the memory be increased.
1
Overview of the Printer
When connecting to
network
3
1
1.2Special Features of the
Printer
This printer kit can be used as a network-compatible printer that can be connected directly to the
network.
It can be installed with multi-emulation.
The special features of the printer are as follows:
• It is installed with PCL 6 emulation. PostScript emulation is an optional feature.
• Printing can be specified without having to take into consideration the printer language as there is an
automatic printer language detection feature (applicable only when more than one emulation is
installed).
• High quality printing can be achieved with its 400/600 dpi laser-style resolution.
Also, it comes with an image-enhancement feature which can increase resolution and produce smooth
printing without any notches (equivalent to 2400 dpi).
• Besides the standard parallel and serial interfaces, it can be used in network (multi-protocol)
environment through the installation of interface card.
• All the interfaces installed can receive data at the same time.
• Double-sided printing can be done by installing a duplex unit.
• Multiple-copies sorting can be achieved through the electronic sorting feature (when installing the hard
disk). Also, there is no need to rearrange pages as pages can be output with the printed side facing up
without interrupting the page order.
• Direct fax mailing from the network host installation can be done by using the printer with the fax
feature. Also, data read from the main frame can be imported from the network host installation.
• DPI is the abbreviation of Dot Per Inch and is the unit that indicates the number of dots that
can be printed within a one-inch area. It is used as a unit indicating resolution.
• Protocol is the essential communcation regulation for carrying out data transmission.
4
1.3Main Components and
Their Functions
The names of the various parts of the printer are provided below. For other parts, see "1-1 Main Components and Their Functions" of the User Guide (Copier).
1
1.3.1Parts of the printer configuration
Front view
Main frame
control panel
Printer control
panel
Overview of the Printer
Mail box
Main frame control panel
Utilise this when using the copier and fax functions of the machine. If necessary, it will display
the message, "Printing" when the printer function is being used.
Printer control panel
Utilise this when using the printer function of the machine.
Mail box
This output device is an optional item. With the mail box attached, documents can be output to a
specified bin to prevent documents output from multiple users from being mixed up.
5
1
1.3 Main Components and Their Functions
Rear view
Slot for expansion interface
Parallel interface connector
Serial interface connector
Ventilation opening
Ventilation opening
Ventilation opening for the cooling fan.
Serial interface connector
Connects printer to host device by a RS-232C interface cable.
Parallel interface connector
Connects printer to host device by a centronics/IEEE 1284-compliant interface cable.
Slot for expansion interface
For attaching optional interface cable.
Printer control panel
The printer control panel is shown below. Check the position of the LED, Display and the
various keys.
“1.3.2 Control panel”
LED Display Keys
6
1.3.2Control panel
1.3 Main Components and Their Functions
1
Parts
The control panel consists of the LED, Display and the keys.
LED Display Keys
LED
LED indicates printer state by turning on, blinking and turning off light.
Data Processing
Print Processing
Error
Overview of the Printer
LED stands for Light Emitting Diode.
Data Processing
Indicates the state of data processing by green light.
• Light on
Ready to receive data.
• Blink
Receiving data.
• Light off
Unable to receive data.
When data cannot be received, it could be due to instances when you have accessed the
Common menu by pressing
"Chapter 5 Mode Menu/Common Menu" for details on the menu operations. Also, for
information on the Pause Mode, refer to "3.2.3 Cancelling all jobs in the printer" and
"3.3.2 Outputting all jobs in the printer".
or the Pause Mode by .
7
1
1.3 Main Components and Their Functions
Print Processing
Indicates the state of print/fax processing by green light.
• Light on
Processing print/fax data.
• Blink
Waiting for data during printing process.
• Light off
Not processing print/fax data.
Error
Indicates state of printer abnormality by red light.
• Light on
A problem that can be handled by the user, such as paper jam.
• Blink
A problem that cannot be handled by the user. Contact the Xerox Customer Support
Centre.
• Light off
No problem. The printer is functioning properly.
Display
"7.2 Messages" for information on the messages displayed when there is an error.
The display shows messages indicating the printer state as well as its setting state.
Depending on whether the options are installed, the state of the setting and the
printer model, some messages may not be displayed.
For the Print screen
While printing/faxing or waiting for data, the display will show the Print screen which
indicates the state of the printer as well as of the ongoing data processing.
Printer state
Indicates the state of the printer. Messages include "Please wait", "Ready", "Printing",
"Cancelling" and "Data wait".
"7.2 Messages" regarding the messages.
Mode
Indicates the type of print mode. At the moment, only "PCL6" is available.
8
1.3 Main Components and Their Functions
Input Port
Indicates the input port that receives data. Messages include "Parallel", "Serial",
"EtherTalk", "lpd/PD" and "NetWare".
Tray
Indicates the paper tray for printing. Messages include "Tray 1", "Tray 2", "Tray 3", "Tray
4", "BPT", "HCF1", "HCF2" and "Auto".
For the Mode Menu screen
The screen to fix setting for emulation processing.
To display the Mode Menu screen, press
"5.2.2 Setting a Mode Menu"
.
1
Overview of the Printer
Keys
For the Common Menu screen
The screen to set items common to all print modes.
To display the Common Menu screen, press .
The Port Setting screen is displayed as follows:
"5.3.2 Setting a Common Menu"
There are nine keys on the printer control panel:
9
1.3 Main Components and Their Functions
Displays in order, menu, menu item, item and candidate value.
1
"5.1 Mode Menu and Common Menu"
Displays menu, menu item, item and candidate value in the reverse order
of
Moves from menu to menu item, menu item to item, item to candidate
value.
Also, moves the cursor value of the candidate value to the right one place
at a time.
Moves from menu item to menu, item to menu item, candidate value to
item.
Also, moves the cursor of the candidate value to the left one place at a
time.
Moves to pause state. At this state, no data can be received and no
printing can be processed.
.
Moves cursor when at the top extreme left of the display to the
bottom extreme right as well as when at the bottom extreme left to
the top extreme right.
"3.2.3 Cancelling all jobs in the printer" and "3.3.2 Outputting
all jobs in the printer" for details on the pause state.
Eject
Remaining data will be forcibly processed and printed. Also, when used
together with
printed.
Set
Sets the candidate value of the menu operation. Also carries out
operations like Print Utility, Echo Back Mode.
"3.3 Outputting" for details on the outputting operations.
, all print jobs in the printer will be processed and
10
1.3 Main Components and Their Functions
Moves to Common Menu operation.
At this state, the printer will not be able to receive data
automatically. During print procesing,
Returns from the Common Menu to the "Print/Fax Ready" print
screen.
When both and are pressed together, the printing of
jobs in process will be cancelled.
During the pause state, when both and are pressed
together, jobs which have finished receiving data for all interfaces
will be discarded.
"5.3 Common Menu Items" for details on the Common Menu.
Moves to Mode Menu operation.
Returns from the Mode Menu to the "Print/Fax Ready" print
screen.
When both and are pressed together, the printing of
jobs in process will be cancelled.
During the pause state, when both and are pressed
together, jobs which have finished receiving data for all interfaces
will be discarded.
is not accessible.
1
Overview of the Printer
"5.2 Mode Menu Items" for details on the Mode Menu.
Cancels Power Save (Sleep Mode/Off Mode).
Light on
Indicates that Power Save is on. Nothing can be shown in Display.
Light off
Indicates that Power Save is off. Display shows "Please wait" or "Print/
Fax Ready".
After Power Save is off, LED, display and key operations resumes
their functions.
"5.3 Common Menu Items" regarding the setting of lighting
timing of Power Save.
11
1.3 Main Components and Their Functions
1.3.3CD-ROM
1
There are two CD-ROMs included with this manual. One for the printer kit and the other
for the optional PostScript 3 kit. Before installing, read the Readme.txt first.
When you are not able to install from the CD-ROM because of the environment that
you are in, copy the contents onto a floppy disk first before carrying out the
installation.
The files included in the CD-ROMs are as follows:
CD-ROM for the printer kit: “PCL Driver/Network Utility (Windows®)”
• PCL 5e printer driver (for Windows 3.1, Windows 95/98, Windows NT 4.0)
• PCL 6 printer driver (for Windows 3.1, Windows 95/98, Windows NT 4.0)
• NWU (Netware Utility) (for MS-DOS, Windows 3.1, Windows 95/98)
• PD (PrintDirect) (for Windows 95/98)
• DP (Direct Print Utility) (for Windows 95/98)
• SCN (Network Scanner Utility) (for Windows 95/98, Windows NT 4.0)
• DW (DocuWorks patch from 3.0E to 3.02E) (for Windows 95/98, Windows NT 4.0)
• ACROBAT (Adobe Acrobat Reader)
(for Windows 3.1, Windows 95/98, Windows NT 4.0)
• Manual (Printer User Guide, Scanner User Guide, Network Print Environment User
Guide) (in pdf format)
• Readme.txt
CD-ROM for the PostScript 3 kit: “PostScript® Driver Library (Macintosh®/Windows®)”
• AdobePS (Adobe PS printer drivers and PPD files)
(for Windows 95/98, Windows NT 4.0, Macintosh)
• ATM (Adobe Type Manager) (for Windows 95/98, Windows NT 4.0, Macintosh)
• AdobePS (Adobe PS printer drivers and PPD files)
(for Windows 95/98J, Windows NT 4.0J)
• MS_PS_J (PPD and INF files for Microsoft PostScript)
(for Windows 95J/98J, Windows NT 4.0J)
• Fuji Xerox PS Utility (Macintosh Utility)
• FX Namer (FX Namer Utility)
• Manual (PS Driver User Guide) (in pdf format)
• Readme.txt
All the above files in each of the two CD-ROMs are classified by the OS that they are
meant to be used for.
12
1.4Precautions on Switching
On/Off
·
• After you have turned off the power, wait at least five seconds before turning it on again.
• After the message "Print/Fax Ready" is displayed, wait at least five seconds before turning power off.
1
Besides the above occasions, the printer hard disk may be in use. Note that when you are accessing the
printer hard disk and the power is switched off, the hard disk may not be usable again.
For machine without the fax function, "Print Ready" will be displayed.
2.2Using the Ethernet Interface .................................................................. 20
2.3Increase/Allocation of Memory.......................................................... 23
2.1Connecting Cable (Parallel/
Serial Interface)
2.1.1Connecting interface cable
Connect the printer and host device by using parallel interface, serial interface and
Ethernet interface.
CAUTION
When connecting the interface cable, switch off the power supply to prevent possible
electric shock.
The printer can be connected to the parallel interface, serial interface and Ethernet
interface at the same time. Also, print data from all the connected interfaces can be
received.
For the Ethernet interface, an optional interface card is required. See "2.2 Using the
Ethernet Interface" when you want to use the Ethernet interface.
Parallel interface connection
The procedure for connection by parallel interface is explained here.
When connecting to a host device using parallel interface, the optional parallel
interface cable provided by our company is needed. For details, consult the Xerox
Customer Support Centre.
Insert the interface cable connector to the
parallel interface connector and secure it
by the wire clips on both sides.
Connect the other end of the interface
cable connector to the host device.
16
Switch on the printer.
If necessary, set the following items by the printer control panel:
• PDL Mode(Default: PCL 6*)
• PJL Switch(Default: ON)
• Auto Eject Time(Default: 30 sec)
• Bidirectional(Default: ON)
"Chapter 5 Mode Menu/Common Menu" for details on the individual item and the
setting method.
• For normal usage, there is no need to change the default settings of all the items
except Bi-directional.
For Bi-directional, you may need to make changes according to the OS of each
host device. For details, refer to "Chapter 4 Installing/Configuring the Printer
Drivers".
• * If the optional PostScript software kit is installed, factory setting will be Auto.
Serial interface connection
The procedure for connection by serial interface is explained here.
• When connecting to a host device using serial interface, a RS-232C cable is
required. This cable is not provided as an option by our company. Refer to
"Appendix B.2 Serial Interface" to prepare the cable (EMI product).
• The serial port is set to inactive when it is shipped out. Change it to active after the
cable is connected.
2.1 Connecting Cable (Parallel/Serial Interface)
2
Setting Up
Insert the interface cable connector to the
serial interface connector and secure it.
For the interface cable, use the
shielded cable (EMI product) made for
your host device.
Connect the other end of the interface cable
connector to the host device.
Switch on the printer.
Follow the procedure on the next page to activate the serial port from the printer control
panel:
When messages other than "Ready to Print/Fax" is displayed after Step 10 on the
next page, refer to "7.2 Messages".
17
2.1 Connecting Cable (Parallel/Serial Interface)
(1) Press .
(2) Press ora few times.
(3) Press .
(4) Press ora few times.
(When the power is on.)
(Display of Maintenance Mode)
(5) Press .
(6) Press ora few times.
(7) Press .
(8) Press or.
(9) Press .
(Display of port status item)
18
(10) Press
(Returns to the state when power is on. Receiving data possible.)
.
(Serial port activated)
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