DocuMate 520
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DocuMate 520
scanner
user's guide
DocuMate 520
scanner
user’s guide
Copyright © 2006 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the
copyright laws.
XEROX ® is a trademark of Xerox Corporation in the United States and/or other countries and is used under license.
DocuMate ® is a registered trademark of Xerox Corporation used under license. All other Xerox product names and
product numbers mentioned in this publication are trademarks of Xerox Corporation.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort and OmniPage Pro brand
names and logos are registered trademarks of Nuance Communications, Inc. Adobe®, Adobe® Reader®, Acrobat®
Reader®, Adobe® Acrobat®, and the Adobe® PDF® logo are registered trademarks of Adobe Systems Incorporated in
the United States and/or other countries. The Adobe PDF logo will appear in this product’s software, and full access to
Adobe software features is only available if any Adobe product is installed on your computer.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.
ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB
International, Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective
companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The
software described is furnished under a licensing agreement. The software may be used or copied only in accordance with
the terms of such an agreement. It is against the law to copy the software on any medium except as specifically allowed in
the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to
another language, for any purpose other than the licensee's personal use and as specifically allowed in the licensing
agreement, without the express written permission of Visioneer.
Part Number: 05-0595-200
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in
Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by
governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all
such laws and regulations.
Welcome
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Xerox DocuMate 520 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Step 1: Assemble the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 2: Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 3: Connect the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Step 4: Connect the USB Cable and Turn on the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Additional Applications Available with Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Register Your Scanner and Check for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Scanning
Scanning Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Load a Stack of Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Load a Single Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Scan with the Buttons on the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
About the Buttons on the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Scan from the One Touch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Check the Scan Settings Before Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the One Touch Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
About the One Touch Button Panel’s Names and Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring the One Touch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About the One Touch Properties Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Selecting New Settings for a Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting Destination Application Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Selecting Format Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Selecting Options for a Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Creating a New Scan Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Editing or Deleting Scan Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring Before Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Scanning with Optical Character Recognition (OCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Scanning with sPDF or nPDF and Searching for Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Scan and Burn to a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Scanning with Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Creating an HTML Web Page from Your Scanned Documents . . . . . . . . . . . . . . . . . . . . . . . . . 79
Transferring Scanned Documents to Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Checking the Hardware and Setting the Lamp Power Saving . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Table of Contents
DocuMate 520 Scanner Installation Guide iii
Scanning with the TWAIN Interface from PaperPort
Accessing the TWAIN Interface from PaperPort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
The Two TWAIN Interface Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Scanning from the TWAIN Basic Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Scanning from the TWAIN Advanced Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Adjusting the Image with the Advanced Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Adjusting the Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Adjusting the Brightness and Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Adjusting Gamma, Saturation, and Color Hue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Adjusting Input Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Creating a New Advanced Interface Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Display the Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Setting Up Your Scanner to Work With PaperPort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Scanning with the WIA Interface
Fine Tuning Your Scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Scanning with the ISIS Interface
Adjusting the ISIS Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Scanning from ISIS in Other Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Maintenance
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cleaning the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Replacing the ADF Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Replacing the Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Error Light Troubleshooting Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Uninstalling Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Step 1: Uninstalling the Scanner and One Touch Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Step 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
To Install Another Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
DocuMate 520 Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Xerox DocuMate 520 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
It’s Illegal in the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
It’s Illegal in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Federal Communications Commission (FCC) for USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Energy Star for the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
RoHS and WEEE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Product Recycling and Disposal for USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
DocuMate 520 Scanner Installation Guide iv
What’s in the Box
Welcome
Your new Xerox DocuMate 520 scanner can quickly scan stacks of
documents with the Automatic Document Feeder (ADF), or single
pages on the Flatbed Glass.
Before proceeding, check the contents of the box. If items are
missing or damaged, contact the dealer where you purchased the
scanner.
DocuMate 520 Scanner
Paper Guide Paper Guide Extension
Disc 1 and Disc 2
Replacement ADF PadTwo CD’s
Power CordUSB Cable
Paper Stop
Quick Install Guide Technical
Power Supply
Support Card
DocuMate 520 Scanner User’s Guide 1
Welcome
The Xerox DocuMate 520 Scanner
Scanner Cover
Document Pad
Glass
Reference Frame
Paper Stop
Paper Guide Extension
Paper Guide
Automatic Document Feeder
Scanner Lock
DocuMate Buttons and Status Light
USB Port
ADF port
Power jack
Power On/Off Switch
ADF Cable
2 DocuMate 520 Scanner User’s Guide
Welcome
Scanner Cover—Protects the document from light and
contamination during scanning. Close the cover to put a stack of
documents in the Automatic Document Feeder (ADF).
Document Pad—Holds documents in place on the scanner glass.
Glass—Documents are placed face down, aligned at the arrow
symbol in the upper-left corner.
Reference Frame—Marks on the border of the glass show where
to align various paper sizes.
Paper Stop—Holds items in place as they are ejected from the
Automatic Document Feeder. Adjust for letter-sized or legal-sized
pages.
Paper Guide Extension—Unfolds to support multiple document
lengths.
Paper guides—Holds documents in place. Adjusts to fit the paper
size.
Automatic Document Feeder (ADF)—Feeds a stack of
documents onto the glass for scanning. The ADF can hold up to 50
pages at a time.
Scanner lock—Locks or unlocks the scanning head. The lock
must be unlocked for the scanner to scan. The lock should always
be locked when transporting the scanner.
DocuMate Buttons—Press to start scanning.
Status Light—Shows the scanner’s status. A steady green light
indicates the scanner is available to scan. A rapidly flashing green
light indicates the scanner is preparing to scan. Refer to “Error
Light Troubleshooting Codes” on page 132 for additional details.
Universal Serial Bus (USB) port—Connects the scanner to the
computer.
ADF port—Connects the ADF cable from the Automatic Document
Feeder to the scanner body.
Power Jack—Connects the power cord to the scanner.
Power switch—On/Off power switch.
ADF cable—Supplies power from the scanner body to the
Automatic Document Feeder. The cable must be securely plugged
into the ADF port for the Automatic Document Feeder to work.
DocuMate 520 Scanner User’s Guide 3
Welcome
What You Need
An IBM-compatible Pentium PC, or AMD equivalent with:
• A CD-ROM drive
• An available Universal Serial Bus (USB) port
•Microsoft
or XP (Service Pack 1 and 2)
• A minimum of 256 megabytes (MB) of internal memory (RAM);
512 MB is recommended
• 200 MB minimum of free hard disk space
A VGA or SVGA Monitor
The recommended settings for your monitor are:
• High Color (16-bit) or True Color (24-bit or 32-bit)
• Resolution set to at least 800 x 600 pixels
®
Windows® operating system: 2000 (Service Pack 4)
Documentation
To set your monitor’s colors and resolution:
• Open the Windows Control Panel
• Double-click on Display then select the Settings tab
Your scanner is delivered with the following documentation:
• Quick Install Guide—Abbreviated installation instructions.
• Xerox DocuMate 520 Scanner User’s Guide—On the
Installation CD; contains detailed installation, scanning,
configuration, and maintenance information.
• PaperPort User’s Guide—On the Installation CD; contains
detailed feature and configuration information for the PaperPort
software.
• Online Help—For the scanner configuration, TWAIN and WIA
interfaces, and PaperPort software application.
4 DocuMate 520 Scanner User’s Guide
Before You Begin
Installation
Installation
Installation is a quick, four-step process:
1. Assemble the scanner
2. Install the software
3. Connect the power supply
4. Connect the USB cable and turn on the power
Please make sure of the following before you begin installation:
• The information in this guide may cover software not
provided with the scanner you purchased. Disregard any
information about the software not applicable to your
chosen product. Please visit our web site at
www.xeroxscanners.com for the latest software updates
for your Xerox DocuMate 520 scanner.
• If your computer has AntiVirus or AntiSpyware software
running, you may see messages during installation asking
you to allow the installation to proceed. Although the
messages will differ based on the software your computer
is running, in each case you should allow the installation
to proceed. Alternatively, you can turn off the AntiVirus or
AntiSpyware software before installing your scanner. But if
you do, make sure to turn it back on again when
installation is finished.
• If you already have a scanner connected to your computer,
it is recommended that you remove that scanner’s driver
program prior to installing your Xerox DocuMate 520
scanner. While in some cases you can configure your
computer to have another manufacturer’s scanner
operational on your computer in conjunction with the
Xerox DocuMate 520 scanner, we do not recommend this
configuration as you may lose some of the driver
functionality on one, or both of the units. You can remove
these programs from the Windows Add/Remove programs
list. Please refer to the user manual provided with your
other scanner hardware for instructions about removing
the driver and software for that unit.
DocuMate 520 Scanner User’s Guide 5
Installation
Step 1: Assemble the Scanner
All the components to assemble the scanner are included in the
box.
To assemble the scanner:
1. Remove all shipping tape from the top and bottom of the
scanner.
2. Open the ADF cover and carefully remove any foam particles
that may have gotten inside the Automatic Document Feeder.
Close the cover so it snaps shut.
6 DocuMate 520 Scanner User’s Guide
Installation
3. Slide the locking tab on the bottom of the scanner to its
unlocked position.
Unlocked position
NOTE: The locking tab protects the scanner’s scan head by
holding it securely in position. Lock the scanner when transporting
it from one location to another, but always remember to unlock it
before scanning. The scanner will not scan when locked.
4. Insert the slots (A) on the Paper Guide onto their tabs (B) on
the scanner and slide the Guide down into place. The catch
tabs (C) snap into place. Refer to the picture on page 2 to see
the location of the assembled parts.
A
B
C
DocuMate 520 Scanner User’s Guide 7
Installation
5. Insert the Paper Guide Extension into the Paper Guide and
snap its tabs into place.
6. Insert the Paper Stop onto the back of the scanner and slide it
downward to snap its tabs into place.
7. Plug the ADF cable into the ADF port. Tighten the two locking
screws on either side of the plug to make sure the ADF cable is
securely plugged into the port. The ADF will not function
properly if the ADF cable is loose or unplugged.
8. Proceed to “Step 2: Install the Software”.
8 DocuMate 520 Scanner User’s Guide
Step 2: Install the Software
NOTE: The software is on the two CD’s you received with your
scanner. Please be sure to install from Disc 1 first.
To install the software:
1. Start Microsoft Windows and make sure no other applications
are running.
2. Insert Disc 1 into your computer’s CD-ROM drive.
Installation
The CD automatically starts.
NOTE: If the CD does not start, check the following:
• Make sure you have inserted Disc 1.
• Make sure the CD drive’s door is completely shut.
• Make sure the CD was inserted in the drive in the proper
direction (label side up).
To launch the CD manually:
• Open the Windows option for My Computer. You can do this
by double-clicking on the My Computer icon on your
desktop.
• Double-click the icon for your CD-ROM drive.
• The Installation menu for the CD should now open.
If the menu does not open:
• From the list of files on the CD, double-click the file named
START32.EXE.
DocuMate 520 Scanner User’s Guide 9
Installation
3. On the Installation menu, select Install Products.
®
4. Make sure the boxes for Nuance PaperPort
®
and OmniPage Pro
are checked.
, Scanner Driver,
NOTE: The OmniPage Pro software is required for installation
and provides extensive Optical Character Recognition (OCR)
capabilities for your scanner software. It also adds special
formats to the scanner’s One Touch 4.0 software for creating
searchable PDF files (known as sPDF and nPDF). Please note:
if you do not install the OmniPage Pro software now, but install it
later, you may need to restart your computer before the sPDF
and nPDF formats are available in the One Touch 4.0 software.
5. Click Install Now.
6. The Select Language window opens. Click the drop-down
menu arrow and select the language to use. Click OK.
10 DocuMate 520 Scanner User’s Guide
Installation
The first PaperPort Installation window opens.
7. On the PaperPort Welcome window, click Next.
Installing PaperPort will uninstall any existing version of
PaperPort and will install the newer version. Your existing
PaperPort files will not be affected.
8. Read the PaperPort license agreement and select I accept the
terms in this agreement, then click on Next. If you choose not
to accept the license agreement, the installation will terminate
and the PaperPort software will not be installed.
9. On the Customer Information window, accept the current
values or enter new information, then click Next.
10. On the Setup Type window, keep the default Setup Type and
click Next.
11. Click Install to begin the installation.
Reminder: If your computer is running an AntiVirus or
AntiSpyware application, you may see messages asking you to
allow installation. Select the option to allow installation to
proceed.
12. On the Product Registration window, do one of the following:
•Select Register online, click OK, then follow the
registration instructions.
•Select Print registration form, click OK, then follow the
instructions to complete and print the registration form.
•Select Remind me in 7 days and click OK.
13. At the Installshield Wizard Completed window, click Finish.
If a message window opens instructing you to restart your
computer, click Restart.
14. The Welcome to the One Touch 4.0 Setup Wizard opens.
DocuMate 520 Scanner User’s Guide 11
Installation
Note: Some of the options listed
in this window may not be
available when you purchase
your scanner.
Please visit our web site at:
www.xeroxscanners.com
for the latest updates.
15. Click Next.
16. On the Xerox License Agreement window, read the license
agreement. If you accept the terms, select I Agree then click
Next.
If you choose not to accept the license agreement, the
installation will terminate and the scanner driver will not be
installed.
The next window lists the choices of the drivers that you can
install for your scanner.
17. Select the option you want.
NOTE: If your computer is running Windows XP, Microsoft’s
Windows Image Acquisition (WIA) interface for scanning is
always available, regardless of your selection on this window.
• Full Install (OneTouch, TWAIN, and ISIS)—This is the
recommended installation. It installs the One Touch 4.0
software which provides the necessary driver software for
the scanner. It also installs scanning interfaces for the
TWAIN and ISIS drivers. Installing this option means that
you can use several different methods to scan, as
explained in this User Guide.
• TWAIN and ISIS—The TWAIN and ISIS drivers are
installed. The One Touch 4.0 Monitor will not run and you
cannot use the One Touch features. You can use the Xerox
DocuMate 520 TWAIN driver to scan from applications with
a TWAIN interface. You can also scan from applications
that use the ISIS driver. You will not be able to scan with the
buttons on the scanner.
12 DocuMate 520 Scanner User’s Guide
Installation
• TWAIN only—The TWAIN driver is installed without the
One Touch 4.0 software or the ISIS driver. You can use the
Xerox DocuMate 520 TWAIN driver to scan from TWAIN
applications. You will not be able to scan with the buttons
on the scanner.
• ISIS only—The ISIS driver is installed. You can use
applications that use the ISIS driver such as Kofax and
QuickScan. The One Touch 4.0 Monitor will not run and you
cannot use the One Touch features. You will not be able to
use the Xerox DocuMate 520 TWAIN driver. You also will
not be able to scan with the buttons on the scanner.
NOTE: If you decide to change the scanner’s installed drivers
later on, you must first uninstall the drivers the scanner is
currently using. See the section “To Install Another Driver” on
page 134.
18. Click Next.
During installation you will see this window asking you to select
one of the images for your Color Space setting.
The Color Space setting sets the gamma value for the scanner
so scanned items look good on your monitor. Gamma controls
the brightness of the midtones of colors. That setting can be
changed later as you’re scanning.
19. Select the option that looks best to you and click Next.
The driver installation will now begin.
DocuMate 520 Scanner User’s Guide 13
Installation
20. STOP when you see the “Complete the installation by
connecting your hardware” window. Do NOT click OK yet.
Leave the window open and proceed to the next section,
“Step 3: Connect the Power Supply” on page 15.
Reminder: If your computer is running AntiVirus or AntiSpyware
software, you may see messages asking you to allow installation.
Select the option to allow installation to proceed.
NOTE: If you want to see more information about your scanner
and a quick explanation of how to use the One Touch features,
click the More button on the window. When you’re finished,
return to the window above to continue with the installation
process.
14 DocuMate 520 Scanner User’s Guide
Step 3: Connect the Power Supply
Connect the power supply and power cord, and plug the power
supply into an electrical outlet.
To connect your DocuMate 520 scanner:
1. Plug the power supply into its power port on the scanner.
Installation
NOTE: Only use the power supply (HEG42-240200-7L made by
HiTron) included with your scanner. Connecting any other type
of power supply may damage your scanner, and will void its
warranty.
2. Plug the power cord into the power supply and then into a wall
outlet.
Now proceed to the next section, “Step 4: Connect the USB
Cable and Turn on the Power.”
DocuMate 520 Scanner User’s Guide 15
Installation
Step 4: Connect the USB Cable and Turn on the Power
The DocuMate 520 scanner connects to any available USB port.
Check your computer’s manual for USB port locations.
NOTE: You can connect the scanner to your computer while the
computer is running.
1. Remove any protective tape from the USB cable.
2. Plug the USB cable into the USB port on the scanner then into
a USB port on the computer. Connection to a USB 2.0 High
Speed port provides optimum performance, however your
scanner will also connect to a USB 1.1 port.
USB
The USB symbol, as seen in the above diagram, identifies the
location of the USB port on your computer. If the plug does not
attach easily, make sure that you are plugging it in correctly. Do
not force the plug into the connection.
You can also connect the scanner to a USB port on the
computer’s keyboard if it has one, or to a USB hub. If you use a
USB hub, it must have its own power supply already plugged
into an electrical outlet.
16 DocuMate 520 Scanner User’s Guide
Installation
3. Turn on the power switch, located on the back of the scanner to
the left of the power port.
The status light comes on and flashes indicating that the
scanner is receiving power.
If you are using Windows XP Service Pack 2, and have
plugged the USB cable into a USB 1.1 port, an information
bubble may open explaining that “A HI-SPEED USB device is
plugged into a non-HI-SPEED USB hub”. Plug the USB cable
into a USB 2.0 port (if available) or just disregard the message.
If you leave it plugged into the USB 1.1 port, your scanner may
scan a bit slower.
Your computer then recognizes that a scanner has been
plugged into the USB port and automatically loads the
appropriate software to run the scanner.
Do not proceed until you receive a message that your computer
has found the new hardware, or updated the driver database. If
your computer is running Windows XP, you will see the
following message.
DocuMate 520 Scanner User’s Guide 17
Installation
4. When you’re certain that the software has completely loaded,
return to the “Complete the installation by connecting your
hardware” window.
5. Click OK.
You can also click More to see a quick overview about
accessing and navigating the One Touch Button Panel. When
you’re finished reading the additional information, return to the
screen above and click OK.
The scanner’s status light is green when the scanner and
computer are communicating properly.
6. Click Close on the Installation Complete window to close and
exit the software installer.
18 DocuMate 520 Scanner User’s Guide
Installation
If you selected OmniPage Pro for installation, a window tells
you to insert the second CD to install it.
NOTE: OmniPage Pro is required for your scanner to have its
full range of features. Please make sure to install OmniPage Pro
before scanning.
To install OmniPage Pro:
1. Click Exit Disc 1 and remove Disc 1 from the CD-ROM drive.
2. Insert Disc 2 into the CD-ROM drive.
The OmniPage Pro Installation menu opens automatically. If it
does not open, see the note on page 9.
3. Select Install OmniPage Pro.
4. Follow the instructions on the screen to install OmniPage Pro.
DocuMate 520 Scanner User’s Guide 19
Installation
5. When installation is finished, return to the Installation menu
above and click User Guide.
The OmniPage Pro User Guide opens for you to view and save
to your computer.
NOTE: The OmniPage Pro User Guide is in Adobe
PDF format. If you do not have the Acrobat
®
Reader® software
®
Acrobat®
on your computer, a free version is on Disc 1 for you to
download and install. See the section below, “Additional
Applications Available with Your Scanner.”
6. When you are finished saving the OmniPage Pro User Guide,
return to the Installation menu and click Exit.
7. Remove Disc 2 from the CD-ROM drive.
8. You can now install additional applications on Disc 1.
20 DocuMate 520 Scanner User’s Guide
Additional Applications Available with Your Scanner
Your scanner includes free, additional applications on the
installation CD.
1. Reinsert Disc 1 into the CD-ROM drive.
The Installation menu opens.
Installation
The free Adobe Acrobat Reader software is located on the CD
with the User Guides. See the steps on page 23 to install
Adobe Acrobat Reader.
2. Click Install Products.
You will see the screen that shows the list of applications
provided with your scanner. Applications already installed have
Installed! next to them.
DocuMate 520 Scanner User’s Guide 21
Installation
Software About the Software
3. See the following table to decide which software you would like
to install.
4. Then, on the window shown above, click in the boxes of the
other software you want to install, and click Install Now. Follow
the instructions on the screen to install each of the additional
products.
Adobe® Acrobat
Reader
®
Adobe Acrobat Reader is a stand-alone application that you use to open,
view, search, and print PDF files. The User Guides on your scanner’s
installation CD’s are in PDF format and require Adobe Acrobat Reader for
you to view and save them. The Adobe Acrobat Reader software is
available from the window you use to view the User Guides.
QuickScan™ A desktop imaging solution for scanning, image enhancement, and OCR,
QuickScan is a standalone, out-of-the-box imaging solution that provides
all the necessary capabilities for high-speed scanning, image
enhancement, viewing, annotation, printing, and storing images, for both
black-and-white and color pages. It uses an ISIS-certified driver for
scanning, and includes flexible job separation and barcode recognition.
The Demo version lets you try the application first. You can use this
software as an additional method to scan.
Kofax
Kofax
®
and
®
Scan Demo
VRS
®
Kofax VRS automatically enhances scanned documents from less than
perfect originals. It is an additional scanning interface that uses patented
VRS (VirtualReScan) technology, and ensures your scanning is as
efficient and easy as possible, while also improving both the quality of the
scanned images. Kofax VRS uses an ISIS-certified driver for scanning.
This software provides an additional method to scan from your scanner.
The Demo version lets you try the application first.
If you install the Kofax VRS software, you may see the following message.
Please disregard this message and click OK. The Kofax VRS Certified
®
driver is installed correctly when you install it with your Xerox
ISIS
DocuMate 520 scanner.
22 DocuMate 520 Scanner User’s Guide
Installation
5. To get the documentation for each of the additional products,
return to the Main Menu window and click User Guides.
The User Guides window opens. Use this window to view and
save the User Guides you want.
The User Guides are in Adobe® Acrobat® PDF format. The CD
also includes a free copy of Acrobat® Reader® in case your
computer does not have it already installed. The Scanner
Readme file is in HTML format and will open in any standard
browser.
If you need to, click Acrobat Reader to install it now. Follow the
instructions on the installation windows.
If your computer already has Adobe Acrobat Reader installed,
please do not select it unless the version provided on the
installation CD is a newer version than the one currently
installed on your computer.
DocuMate 520 Scanner User’s Guide 23
Installation
To view and save the User Guides:
1. Click the name of a User Guide you want to view and it will
open in Acrobat Reader. Use the Acrobat Reader Save
command to save that User Guide on your computer.
2. Return to the User Guides window and repeat the process to
open, view, and save all the other User Guides you want. The
Scanner Readme file has late-breaking news about your
scanner.
3. When you’re finished, click Main Menu to return to the Main
Menu window and click Exit.
4. Remove the CD and store both CD’s in a safe place.
That’s it! Installation is finished and your Xerox DocuMate 520
scanner is ready to scan.
24 DocuMate 520 Scanner User’s Guide
Register Your Scanner and Check for Updates
Registering your scanner is important as it provides you with
access to free telephone support service. Registration also gives
you free access to software updates for your scanner.
To register your scanner:
1. Right-click on the One Touch icon in the Windows Notification
Area (at the bottom right corner of the screen).
The One Touch Icon.
2. Choose Check for Online Updates from the pop-up menu.
Installation
3. Follow the instructions on the screen and register your scanner
by entering your scanner’s serial number and your email
address.
NOTE: A valid email address is required.
The serial number is located on the side of the scanner.
The Serial Number.
After registration is complete you will receive an email
message with your RegID.
Your RegID is important as you will need it when accessing free
telephone support, or checking for online updates.
4. After receiving your RegID, write it down on a piece of paper
and keep it with your scanner so you will be able to find it
easily.
DocuMate 520 Scanner User’s Guide 25
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